Hi guys .. some one stolen my pung account and i only linked it with the facebook only and he joined his social network how to unlink his account !
#questions
misty tendon
glossy sable
@glacial violet I guess you had the "your account will be banned for violating regulations" message?
The most vague one.
glacial violet
@glossy sable iknow but 10 years for what i read tos 10 times and i know all of it i saved them
prisma tangle
Only hackerd gets 10 year ban N then start crying, i have persionLly never saw single person getting ban who werent hacking.
I have met quiet few noob hackers that gets thier main id banned and then cry about how it was wrongly banned also saw the getting exposed later for actually admitting to have use hacks
glossy sable
@misty tendon You can not unlink social media accounts from your game account.
However, you can revoke access from it.
Be aware it's irreversible.
Be sure to secure your Facebook account, and ask the in-game Customer Service to revoke access from the said hacker's social media account. Be sure to use those precise words, revoke access. If you say unlink you'll get ignored.
They will lose access, this will block the account. Without removing it, so think about it, again, it's irreversible.
surreal mica
@misty tendon use your verified phone numbet or email id
glossy sable
@prisma tangle Please do not interfere, if you do not need any support move to #chat or #pubg-mobile for discussions.
misty tendon
Phone number or email for what
glossy sable
@glacial violet That doesn't answer my question.
@misty tendon Read my message.
@surreal mica Please do not interfere.
misty tendon
The hacker playing in my account and use hacks i dont need baan please help me for this issue
surreal mica
Lel, he confused
glossy sable
@misty tendon Read my message.
surreal mica
@misty tendon revoke access from hack rasap
glossy sable
@surreal mica Do not interfere, if you do not need any support move to #chat or #pubg-mobile for discussions.
prisma tangle
@amir if you let someone access your account and also let him use hacks then it will stay banned ,no matter what you do. Dont waste your time
glacial violet
@prisma tangle ithink u have no idea i know what imean and im not cheated
my account lvl 70 and iplayed more than u think
subtle carbon
So what to do what a hacker kills u in bonus challeng??
Just die?
prisma tangle
@subtle carbon report
subtle carbon
And? We get uc back?
prisma tangle
@subtle carbon i have personally been killed 7-8 times by magic bullet hackers in bonus challange,few of them got banned latee but otherthan reporting them,no other option is available as of now
subtle carbon
Wow so we just lost Uc for nothing....
Im uploading his recoding on my Yt channel as we speak
That do matter either...
glossy sable
@subtle carbon You can send evidence to the in-game Customer Service.
subtle carbon
No we can't it automated now it doesn't let us even talk to staff
prisma tangle
@subtle carbon i personally advice you not to spend uc in bonus challange as its uc breeding ground for hackers,all hackerd try and earn uc from there.
unless pubgm introduce reliable anticheat measures like being able to see replay of how you died ,there is not much normal player can do against hackers otherthan report them ingame
subtle carbon
Ohk thanks👍 🙏
misty tendon
@mild depotk how can i do
subtle carbon
@prisma tangle is there any twitter account which actually replies?
glossy sable
@misty tendon You can not unlink social media accounts from your game account.
However, you can revoke access from it.
Be aware it's irreversible.
Be sure to secure your Facebook account, and ask the in-game Customer Service to revoke access from the said hacker's social media account. Be sure to use those precise words, revoke access. If you say unlink you'll get ignored.
They will lose access, this will block the account. Without removing it, so think about it, again, it's irreversible.
wise cedar
Whats happening with this game, been experiencing very slow spawn weapons and lagging, framerate dropping when shooting in short range
glossy sable
@subtle carbon You have to be patient as it takes days, even weeks to get to a human answer.
The in-game Customer Service is the only way to contact them, as the e-mail has been shut down months ago.
echo sleet
So how do we explain a crew of hackers winning crew challenge with rank 1?
I was told, reporting helps
glossy sable
@echo sleet They've been reported and won't receive any rewards.
prisma tangle
@subtle carbon they gets millions and millions of tweets everyday,your tweet to get a reply has very little chance but its worth trying
wise cedar
Even costumer service in game doesnt work, only a bot answers and then it close the conversation
echo sleet
Not just them buddy, i was pushing solo ranks and so many hackers sitting at top since weeks and we have reported them non stop
misty tendon
@glossy sable i linked my account with facebook and my facebook was disabled by the hacker and i cant login in my account how to control this issue please let me know
subtle carbon
Yes but what twitter account? TENCENT GAMES OR other ?
glossy sable
Again, @prisma tangle: Repeatedly interfering and thus cluttering the support channel will result in a mute.
prisma tangle
@glossy sable alright man chill
glossy sable
@misty tendon So how do you log in to your account then?
That doesn't make much sense.
Did you read my message above?
@subtle carbon Read my message above.
You can always try sending tweets to the official PUBG MOBILE Twitter account if you want, not guaranteed at all that they'll reply.
misty tendon
Yes .. well but my facebook takes some time to recover and i dont need my account banned cause he use hacks in my account and he linked his own email
subtle carbon
Ohk already did that ...so I asked thanks tho @glossy sable
misty tendon
I cant login in my account cause my facebook was disabled
wise cedar
@glossy sable they dont even care
misty tendon
But i need your help cause my account got banned as soon as possible
wise cedar
Tencent
misty tendon
My fb is disabled and he login in my account daily
glossy sable
@wise cedar About?
wise cedar
@glossy sable about? What?
glossy sable
@misty tendon ..and how do you know that?
@wise cedar You said they don't care, they don't care about what?
Also "Tencent" is quite vague.
Do you mean the in-game Customer Support?
fickle solstice
Hey can anyone help me
I need to report a certain youtuber hacker
And I have the clip with me
wise cedar
@glossy sable everything about the game
They just care about marketing
@fickle solstice they closed their email, also only bots replay in-game sopport
misty tendon
@glossy sable how to know what he login i see him every day login into my accouny and playing with hacks and i have a screenshots
I need pubg support to stop him from loggin into my account
storm flumeBOT
You can contact the customer service via the game settings, @misty tendon. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
glossy sable
@misty tendon How can you know that if you don't have access to your account?
wise cedar
@storm flume you see, another bot 👆
glossy sable
@wise cedar Please do not interfere.
If you're not happy about the game you're free to leave.
@fickle solstice You can report cheaters to the in-game Customer Service.
stuck roost
510026195 i dont have luck😭
fickle solstice
Let me try
wise cedar
@glossy sable exactly
glossy sable
@stuck roost What is your issue?
stuck roost
When i open create i got a head
glossy sable
And?
misty tendon
@glossy sable when i login a message called athurization revoked bec i login with my disabled fb
glossy sable
@misty tendon Now we're going somewhere.
So your only mean of access to your game account has been revoked?
Send a screenshot so it can be clearer for me.
@stuck roost What do you mean a "head"?
misty tendon
glossy sable
@misty tendon Reinstall and try again.
glossy sable
Yes but it can be the game's access, not the account's.
Worth trying.
misty tendon
How to login ! .. i afraid from the hacker that joined my account and uses hacks i need to stop it as soon as possible
glossy sable
I understand your frustration, but you don't have much choice.
Do as I said, reinstall the game and try again see if it changes anything.
misty tendon
Okay and if i login and he linked a socail media what can i do ?!
glossy sable
Then you do as I said above, revoke access to the hacker's account.
misty tendon
Okay thank you so much
glossy sable
First things first, one thing at a time.
Reinstall the game, we'll see what we can or can not do.
misty tendon
Last question
glossy sable
Ask away.
misty tendon
Can i open my account with a disabled facebook account ?!
glossy sable
If it's disabled on Facebook's side, no.
And we can't do anything about it, you'll have to contact Facebook's Customer Service.
misty tendon
Therfore , reinstalling the game doesn’t change any thing i still cant open my account
scenic pumice
Seems like that.
You could contact with Tencent about it but also your facebook account is disabled, Which makes it not accesable, so You can't get it back unless you linked it to your twitter,phone or email
misty tendon
How to contact tencent ?!
glossy sable
@scenic pumice Do not interfere.
@misty tendon So your Facebook account is disabled on Facebook's side?
I don't remember you saying that.
So read my message again, we can't do anything about it, you'll have to contact Facebook's Customer Service.
stuck roost
@glossy sable horse head cat head shatk head and etc
glossy sable
@stuck roost So what's the issue?
misty tendon
I make an appeal but facebook doesnt respond it takes alot of time
stuck roost
Only lucky @glossy sable
scenic pumice
@glossy sable I'm not sure If I said anything wrong. Everyone is allowed to talk here I reckon.
glossy sable
@misty tendon You'll have to be patient, then.
That's all we can tell you.
We can't help you much with luck, @stuck roost.
misty tendon
Okay I reinstall the game and i tell you what happened
stuck roost
Why i dont use akm skin @glossy sable
glossy sable
If you don't need any support, move to #chat or #pubg-mobile for discussions.
You can share pictures in #media.
Oh, so your issue is that the skin is unusable then, isn't it?
wise cedar
@glossy sable I hope you notice one day u are a total jerk
glossy sable
@wise cedar I hope you notice one day you don't make much sense?
wise cedar
Can't beleave you omg
glossy sable
beleave, yes.
Now if you don't need support move to #chat or #pubg-mobile for discussions.
celest osprey
Hi My Account Got Ban For 10 Years I need to unban I didn't use any hacks
@glossy sable. Can I get some help
glossy sable
@celest osprey Send a screenshot so we can understand better the situation.
fallen nova
@stuck roost is it won by crate ticket or bought from luckyshop?
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @celest osprey. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
radiant swallow
I'm facing this problem, Loading screen stuck for hours from Bangladesh. Everyone facing this type of Problem. Solve this as soon as possible. I can't pass my day without playing this game
haughty cypress
go do a different hobby and be patient @radiant swallow
radiant swallow
I 💓 this game soo much! Why they are not fixing it? It's for about 16 hrs 😑 same problem
open light
And that's the only good thing this game has done for me😂
keen hornet
I good player in pubg
haughty cypress
read #481198147478224896 2.9 @keen hornet
@open light the message says you cant get leadership back
idk whats great about that
spring void
@open light if you dont need assistance move to #pubg-mobile
open light
@haughty cypress well they stripped me of the leadership of my level 9 clan just because i was inactive. But now they are ready to level up my new clan to 10. My members will come on my call.
haughty cypress
pretty decent compensation :0
upper ocean
I killed a cheater and the guy who was in his team, how can I report them? Since I killed them I cant spectate them so I cant report them
spring void
@upper ocean if you remember their nickname open their profile then go to tier overview section to report them
keen hornet
Please please please please please help me 😭 😭
haughty cypress
@keen hornet read #481198147478224896 2.9
upper ocean
Ok so in on his profile, what now?
spring void
@keen hornet
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
keen hornet
I don understand
upper ocean
Im on the hackers profile, how can I report them?
spring void
@upper ocean go to tieroverview then report them
glossy sable
@radiant swallow We understand your frustration, however there seem to be issues with Bangladesh's servers these days.
upper ocean
Thanks @spring void
haughty cypress
@keen hornet basically we cant do anything about it here, contact customer support and stop asking
keen hornet
Ok
proven tusk
hey, is there a way for me and my friend to play in Practice mode ?
AT THE SAME TIME 🤔
glossy sable
@proven tusk You can't go in squads in Training grounds.
glossy sable
Teams, if you prefer.
You only go alone in your lobby and get on the Training ground with randoms.
haughty cypress
both of you click on practice mode at the same time and pray @proven tusk
proven tusk
@haughty cypress was going to try that xD
is pubg lite server up ?
Maintenance O.O
glossy sable
We provide support for the Global version of PUBG Mobile here.
glossy sable
@proven tusk Companions, a feature teased last season that will probably come to Global version in one or two updates.
spring void
@proven tusk if you are reffering to pubg mobile lite then go to #504819353049628683 and react with 🇱 to gain access to #lite-support
rare scaffold
@spring void nah, he is talking about PUBG PC LITE only, it had a maintenance break which is over....but....it started a new thing
spring void
Nevermind
main sable
Can we have a squad of 5 reammates in pubg mobile.. thanks
rare scaffold
I don't think so..... @main sable
main sable
Ok and what about the ban on players like they always point out that we are not cheating or hacking but my id is banned for 7 days and 10 years...
rare scaffold
@main sable you can always do file claim for that because nobody here is in direct contact with any of the Devs.....
glacial violet
file claim totally bullshitt
proven tusk
🤦 .dwaabcefdgiihfdmelfewlknrk216800abceffgjolnfkw.0s33
bleak furnace
There's a bug when entering a classic match. It never loads completely sometimes. have to restart the game to enter.
You end up chuting at the end of the plane path or away from team due to this. 
storm flumeBOT
Hello, @bleak furnace!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
storm flumeBOT
Hello, @worn pollen!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
worn pollen
bleak furnace
Ok thank you
worn pollen
@storm flume Emulator active
rare scaffold
@worn pollen get emu role from #504819353049628683
noble acorn
I reported this player, but his still in game..
rare scaffold
@worn pollen where do u live?
worn pollen
@rare scaffold iran
rare scaffold
Pubgm is banned in Iran....
rare scaffold
There is nothing you can do for that.....
fallen nova
Is the new update gonna solve the school under house bug? People are still exploiting it -_-
spring void
@fallen nova if you encounter bugs report them in #555492558428700682 or to ingame cs
night cloak
Not that we know of, @fallen nova.
warm bluff
It's not registering me entering the chat room so I can't finish the level achievement/ques
storm flumeBOT
Hello, @velvet bone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
modern gale
Are you talking about awards at level 9, @warm bluff?
Have any question related to PUBG MOBILE? Ask your questions related to PUBG MOBILE only here. We provide support only for the English global version of the game.
Please note that we are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
velvet bone
Tencent benefits from hackers because when a player gets killed by them they want to play again and the player count will increase.
Tencent first priority is hackers. They need to get the best gameplay experience.
modern gale
They are working at the pace, @velvet bone. Complaining here is not gonna change anything. Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG MOBILE or their customer service.
modern gale
You have to be invited to a chat room by someone, @warm bluff.
spring void
Or creating one also works? @modern gale
warm bluff
Oh
spring void
Talking about chatrooms
warm bluff
How do I get invited to one?
spring void
It did work for me once
warm bluff
Also it's says on the achievement "Join a chatroom"
modern gale
Try to talk in the chat room, @warm bluff. You will be invited by someone and you will join.
warm bluff
Ok thanks
modern gale
You're welcome.
velvet bone
@modern gale That's sad. Give up the ownership to Tencent.
modern gale
They are, @velvet bone.
cold flare
Can you get banned for using flashdog to make the game run smoother
glossy sable
Yes, @cold flare.
night cloak
@harsh anchor Slevin
I have video proof of multiple hackers on PUBG Emulator, also reported them ingame but theyre still not banned. Theyve been hacking for multiple seasons where do I send this video proof. Can any of you tell me @blazing saddle @neon patio @harsh anchor
weak apex
@night cloak Don’t ping community team please
@cold flare Using GFX tools is modifying the game breaking the game’s Terms and Conditions
night cloak
Maybe the community team should actually be part of the community then dont you think
blazing saddle
@night cloak dms.
weak apex
@night cloak You don’t send it over to the community support team and they’ll deal with it. You can also report them in game by spectating and clicking report on their name.
feral atlas
Hello. How do I report a hacker? Where do I send the video?
dry crest
@weak apex but gfx isn't doing any kind of cheating or hacking!
feral atlas
Anyone responsible for that?
weak apex
@night cloak We have some community team members active in the server, hackers are being banned each day and week though. Don’t worry.
feral atlas
if I report on the game it won't work
weak apex
@feral atlas Read above.
feral atlas
Who can I send the video to? he is playing now
weak apex
@dry crest But it’s still modifying the game by using a third-party application.
@feral atlas Customer support
night cloak
@weak apex IVe seen people blatantly aimbotting and super jumping for over 2 seasons level 60+ accounts not banned
glad sequoia
Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID 5312663083
spring void
@glad sequoia all account bans are justified however you can file a claim
blazing saddle
@feral atlas Stop spamming.
feral atlas
ok bro
glad sequoia
How method
hazy phoenix
Guys if i joined a room and a random guy joined my team and he is a hacker can i get banned?
hazy iris
Where can i get eSport related help?
woven atlas
@hazy phoenix team up once 10 min. Team up twice seasonal rank demoted to bronze 5 and a maybe a ban term of 3 months. 3rd time permanent ban
hazy phoenix
@woven atlasoh ok thank u
primal furnace
hi
weak apex
@primal furnace Hey, do you need help?
primal furnace
yes bro
weak apex
@primal furnace State the issue.
primal furnace
Bro here is problem
My game is not open in wifi
I need help
I need solution
@weak apex bro
weak apex
@primal furnace Are you playing on a stable WiFi connection?
night cloak
Help!
primal furnace
@weak apex yes bro
fickle gazelle
I need help
glossy sable
@primal furnace Are you perhaps from Bangladesh?
fickle gazelle
My game wasn't coming . It stuck on loading screen
glossy sable
@night cloak What exactly is your issue?
primal furnace
@weak apex yes bro
glossy sable
@fickle gazelle Same question, are you from Bangladesh?
night cloak
Jinxed ll Achievements is not completing
fickle gazelle
Yes @glossy sable
night cloak
I open 100 crate but still not complete
alpine rain
!rank
storm flumeBOT
This command is disabled in this channel, @alpine rain. Please use the command in #481204134859505684 instead.
glossy sable
@night cloak Know that if you get anything Legendary, the streak resets to 0, but it is not shown on the screen.
night cloak
I didn't get any legendary outfits or above
primal furnace
@weak apex bro
night cloak
I only get Silver frags and epic and rare outfits
weak apex
@primal furnace What country are you residing in?
primal furnace
@glossy sable i am from Bangladesh
glossy sable
@primal furnace and @fickle gazelle:
Unfortunately, there seems to be issues with servers in Bangladesh.
We still have no information on it yet, as it's been a few days only.
velvet bone
If Tencent promotes hacking, I will hack too.
primal furnace
@weak apex Bangladesh
glossy sable
Tencent doesn't promote hacking, @velvet bone.
velvet bone
Yes they do
weak apex
@velvet bone Where does it say Tencent promotes hacking?
night cloak
help
glossy sable
@night cloak Are you sure about that?
night cloak
Yes!
primal furnace
@weak apex so what should i do
uncut wind
you must've got something legendary
glossy sable
Be aware that only crates worth 120 UC or above are counted in.
The 60UC ones don't count.
velvet bone
By many people complaining about hackers and Tencent not doing anything. The Chinese devs are probably stuffing their faces with noodles.
night cloak
No,I didn't get any legendary or mythic
weak apex
@primal furnace I think they best thing I can advise you to do is wait until Bangladesh reveal information as to why there are issues accessing PUBGM.
glossy sable
@velvet bone Racism is muteable.
night cloak
All crate arre price is 120uc
velvet bone
How that racist? I am annoyed!
glossy sable
@velvet bone Action are being taken, it just takes time.
Being disrespectful and making jokes based on stereotypes won't change anything and will just risk you a mute.
primal furnace
@weak apex thanks bro
fickle gazelle
In Bangladesh dead
night cloak
Help
fickle gazelle
😥 😥 😥
weak apex
@night cloak The jinxed achievement applies to Elite crates too, FYI.
gilded tide
@primal furnace the solution is to open your game then turn off your data you will see unable to connect server error and an option to go to the log in page then turn on your data and sign in with your account
winter bronze
Hello Team PUBGM
I am here because I am facing a big problem that I got banned from PUBGM for no reasons.
I just want to know that why you banned me ?
glossy sable
@winter bronze Provide a screenshot so we can understand better?
velvet bone
We can't just silent ourselves and pretend like nothing is happening. If there is such things happening, then expect people to be angry. That's all I'm going to say.
night cloak
@weak apexFYI?
winter bronze
@glossy sable
velvet bone
@winter bronze Serves you right.
weak apex
@night cloak It means ‘for your information’, sorry.
glossy sable
@velvet bone I'm not telling you to get silenced, you have freedom of speech.
But in society there are ways to express things, even disagreement, anger and frustration.
night cloak
@weak apex Thanks
glossy sable
@winter bronze Are you on mobile or emulator?
weak apex
@night cloak So, have you received a Legendary item from the elite crates?
winter bronze
@glossy sable mobile
primal furnace
@gilded tide thanks bro
gilded tide
@primal furnace always happy to help vau 😁
night cloak
Jinxed ll stoped at 67 crate and jinxed lll is working 145 crates.
primal furnace
@gilded tide vai Bangladeshi naki apni ?
glossy sable
@winter bronze First things first:
We can't unban you.
All you can do is use the File Claim option if you feel the ban is unfair.
For the reason:
Did you team up with any cheater recently?
gilded tide
@primal furnace hmm vai
glossy sable
@gilded tide @primal furnace English only here.
primal furnace
@gilded tide aktu inbox a asen vai khota ase
gilded tide
@glossy sable gotcha
still nexus
winter bronze
@glossy sable hello sir my chat is going disappeared why ?
glossy sable
@still nexus Do not tag admins.
Check the pinned message about it, Data connection with your Client.
@winter bronze I do not know, you might have sent things that have been auto deleted by the bot.
Did you send censored words, or maybe more than 4 emojis?
Or a link.
still nexus
Ok sir thanks
glossy sable
No problem 👍
winter bronze
@glossy sable sir I have used the file claim option but they are closing my conservation.
glossy sable
@winter bronze Do you use 3rd party apps like GFX Tools?
winter bronze
@glossy sable no sir but I know only one thing that when I got banned I was in the training ground there's a man who is flying car and I got into his car suddenly I got banned.
glossy sable
@winter bronze I see.
You were banned for teaming up with cheaters/hackers, which is a 10-year ban offence.
vivid laurel
Can anyone explain this my server points is freezed and I lost my conquer title for this issue I have this problem from past one week
glossy sable
Unfortunately there's nothing we can do then.
You'll have to make a new account and start over, @winter bronze.
Remember to always be careful about who you play with.
neat cloak
@glossy sable can you get banned for changing the file to make the game run smoother
glossy sable
@neat cloak That's called tampering with game files, yes it's a bannable offence too.
If you made any changes to your game (such as custom voices), reinstall the game.
neat cloak
K just wanna know
vivid laurel
Now point is 4612 but still it’s freezed on 4470
modern gale
Rank freezing issue is due to usage if hacks/teaming up with hackers. Unfortunately we cannot help you regarding this, you can contact the ingame customer support regarding help for this issue, @vivid laurel.
glossy sable
@neat cloak 👍
vivid laurel
I never used hack so how will I get this issue
still nexus
@vivid laurel Are you EMULATOR player?
winter bronze
@glossy sable sir but that is the training ground the hacker is unable to kill anyone and before I sat on his car I don't know he is a hacker.
vivid laurel
No I am playing in mobile
glossy sable
@winter bronze Flying cars is quite unusual in legit gameplay.
vivid laurel
iPhone XS Max
modern gale
You already received your reply, @winter bronze. Please stop cluttering this channel.
frozen schooner
is any admins here????
storm flumeBOT
You can contact the customer service via the game settings, @vivid laurel and @winter bronze. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
dense hedge
Is there an official stats tracker ?
vivid laurel
I tried all the ways bro but no response from them
winter bronze
Sorry sir
modern gale
Any administrator can be busy or offline, @frozen schooner. How may we help you?
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @vivid laurel.
No, @dense hedge.
frozen schooner
sir can you move us (Bangladesh) to another server except Indonesia, Vietnam, China??? they hack PUBG a lot we cant play if you ban there id they open another ID and start hacking again.. we know sounds wired but its true they come from somewhere with a flying car and kill us.... we are sick of it!!
dense hedge
I had got an stats tracker which gave in game rewards and got connected inside the pubg mobile app but am not able to get it back
storm flumeBOT
Hello, @frozen schooner!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
glossy sable
@frozen schooner Do you mean you're in Bangladesh and are able to play right now?
glossy sable
Just some information interesting to gather, no worries.
frozen schooner
but yeah i heard that so many players having issue with loading PUBG in bangladesh!
rare scaffold
@frozen schooner do you know any of them? If yes, then can you tell us that whether they share same ISP with you or different?
velvet bone
Bug!!! The entering message dissappears when you want to enter the motorbike!!!
storm flumeBOT
Hello, @velvet bone!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
velvet bone
Cba. Takes too long to fill out
frozen schooner
@rare scaffold yeah my teammates having the issue
rare scaffold
@frozen schooner do you and they have same ISP or different?
frozen schooner
no i have to ask
rare scaffold
Ask them, it will be a huge help for us @frozen schooner
radiant swallow
@frozen schooner I can also play pubg mobile. It it requires 10/15 minutes to login! Haven’t you seen any login bug! How can it be possible
winter bronze
Is there any moderator free for me
rare scaffold
@winter bronze how may we help you?
glossy sable
You have been answered already, @winter bronze.
winter bronze
@rare scaffold sir I want to know just one thing that if pubg coustomer service is closing your conservation without replying then what should I do?
rare scaffold
@winter bronze guess you have been answered already
modern gale
If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @winter bronze.
You have to make a ticket again.
winter bronze
So that's mean you don't have any communication to team pubg
modern gale
Correct, @winter bronze. That's why we are in no way affiliated with Tencent Games, or their customer service.
Thank you for your understanding, @winter bronze.
Have any question related to PUBG MOBILE? Ask your questions related to PUBG MOBILE only here. We provide support only for the English global version of the game.
Please note that we are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
sly adder
Can I add my google play account on my pubgm account? It already has fb+twitter added.
glossy sable
@sly adder You can only link up to 2 social media accounts.
sly adder
And I cant remove my twitter account right?
night cloak
My account has been hacked any solution
glossy sable
Nope.
night cloak
My fb has been disable and someone else is using my pubg account
rare scaffold
Is your game connected to any other social media account?
night cloak
Connected in twitter but i forget id pw
rare scaffold
Contact customer service in game @night cloak
night cloak
I cantact but they dont reply
dry geode
Why i got this?
I was played public game and after some kill the game gave me this...
Ipad Air 3
storm flumeBOT
Please read this channel's pinned messages for further information, @dry geode:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
night cloak
My friend's account got hacked so how can he get it back?
dry geode
All what the dev can do is reply with bot message...
modern gale
Unfortunately, we cannot help you with that, @night cloak.
glossy sable
@dry geode Read the pinned message about it, Data error with your Client.
modern gale
And please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service.
There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @dry geode.
dry geode
In the pinned messages says that «data has changed» is error when user install some «cracks» client. I installed the game from App Store, then my game is cracked?
glossy sable
Read the end of the message.
Are you abroad right now?
You can also reinstall the game.
@dry geode Be sure it's this message you read.
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
night cloak
How long the server ranking stays frozen?
night cloak
My Server ranking is frozen since data error, How long it will take to unfreeze?
glossy sable
@dry geode If you still get that "data error wth your client" issue, yes.
night cloak
My Server ranking is frozen since data error, How long it will take to unfreeze?
@everyone my Twitter account is hacked and still have Facebook login, how can desactivate Twitter from pubg 🙄🙄
fast thistle
My region rank and server rank won't change anyone can tell me what's the problem?!
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
night cloak
@storm flume i can't !! I'm rejected from the game each time
rare scaffold
@night cloak the only way to revoke Twitter log in is to talk with customer service only
night cloak
@rare scaffold how?? ☹️
rare scaffold
In game :/
gritty isle
night cloak
@rare scaffold hell i should wait till the hacker sleep ☹️ ok thanks ✌️ hope the customer service will reply
gritty isle
@night cloak there's more hackers now than ever before
night cloak
@gritty isle honestly i already left the game for Long a month cuz of that and crates luck
gritty isle
@night cloak yeah, but that's how they make the money. And it sucks.
stark plinth
When will the not ranked issue solved
upper ocean
Can I remove the backpack in lobby and still havve the backpack skin in game?
night cloak
@gritty isle absolutely right 🙁
gritty isle
@night cloak it's absolutely ridiculous. we work hard to get up and rank and then at the end of the season you get nothing but stupid pants you already have or shoes
For all the money they make off of us. They should at least let is have a outfit that we don't have for the hard work
fickle cipher
Can kr version id participate in PMCO?
formal nacelle
@night cloak just deactive twitter with email
Remove/revoke link not be available.
That's why you must need deactive twitter.
fickle cipher
@harsh anchor can you answer my question
gritty isle
It doesn't say banned? @night cloak
night cloak
What?
formal nacelle
Ten years banned.
not suspended for unbanned
formal nacelle
Top up?
gritty isle
Because they don't care hahah
high vine
Someoen stole my account and now is trying to sell it
upper ocean
How can you talk to the customer service?
spring void
@fickle cipher current link says a way to register for korean version will be available soon
formal nacelle
Costumer support has correctly answered that
upper ocean
Like with a real person
spring void
@upper ocean ingame from setting bottom left
formal nacelle
@upper ocean you can see at settings, and check bottom left
high vine
@formal nacelle do you really think that it was kinda rude tho
upper ocean
I know but I cant talk to a real person, I just talk to some scripted bot
night cloak
@formal nacelle hell not working !!! btw im not from india ☹️☹️ @gritty isle @rare scaffold
formal nacelle
@high vine that's your risk, why share google / fb / twitter / anything with a password. that's why it was stolen.
pubgm support was right answer that, its personal problem
fast thistle
My account after getting banned 10 minutes, my region rank & tier not updated every match, I have this problem since one week
formal nacelle
@night cloak check to website help twitter
night cloak
@formal nacelle see what i got Twitter and law and pubg support just hackers 😓😑😑
@formal nacelle
modern gale
If your account got hacked, it's your fault. And we cannot help you with that.
Have any question related to PUBG MOBILE? Ask your questions related to PUBG MOBILE only here. We provide support only for the English global version of the game.
Please note that we are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
.update
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
distant escarp
why does it show Not ranked altho points and rank increase
vapid helm
I'm stuck in checking for updates
Any solutions?
night cloak
pls ban this noob he has aim hack
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
modern gale
Rank freezing issue is due to usage if hacks/teaming up with hackers. Unfortunately we cannot help you regarding this, you can contact the ingame customer support regarding help for this issue, @distant escarp.
distant escarp
@modern gale its not rank freezing, points do increase and all it just shows not ranked
modern gale
It may be because of your internet. Restart your game, @vapid helm.
What rank are you in. @distant escarp?
vapid helm
@modern gale I did
@modern gale I even cleared my data, used VPN but still nothing changed
modern gale
Where do you live, @vapid helm?
keen hornet
I sand A mail for my account is banned 10 years for violation and regulations ... And see what the reply I can't understand.. some buddy help me what's the want pubg Mobile
modern gale
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @keen hornet.
agile mango
night cloak
@keen hornet bye with account hacker for 10 year 😄
keen hornet
I not hacker lady
night cloak
im boy 😄
keen hornet
Stop saying I'm cheater
gaunt lark
Hello
keen hornet
Ok pubg you can't banning cheater or hacker you started banning ..normal player
viscid bane
Hi
keen hornet
I m speaking supporter not u ok
flint tartan
storm flumeBOT
This channel is not intended for looking for players, @patent wraith. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
- #578547382481059841
You can add players by asking them for their in-game username, or by using the quick team feature.
warm rapids
Help Bro wtf we I win a match it say I'm bronze but when I check it it say plat and my point not even going up
vapid helm
@modern gale Dhaka, Bangladesh
dark tinsel
Is there a way to move the emote button?
jaunty acorn
Is there anyone who can stop PUBG mobile hackers ? I've reported over 40 players who are using hacks but you guys never ban them. They come again in the next match and kill us. Please help us, my friends have stopped playing this game for this problem. We're tired being killed by hackers. And lag is increasing day by day in pubg. Please fix it. 😕
night cloak
My friend's PUBG mobile account was only connected to her google play account.Due to the game closing by itself,she cleared the app data in app settings and restarted the game.When she tried to login with her google play account,the old PUBG mobile account is gone and the game is asking to make a new one.She hasnt linked her game account to any social media too.Any way to recover the account?
Okay guys...so there are some dysync issue which i am facing a lot in Arcade, Evoground & Classic matches...
So i just wanted to ask from u all that Am i the only one facing all this or anyone else are also facing the same
winter sundial
why is it taking 45 minutes to find a game in FPP
bold siren
Report them over and over again in-game, @jaunty acorn. That is the only effective way.
So she is not able to login with her Google play account, @night cloak?
Could you elaborate, @night cloak?
It is because there are very few players who play on the FPP mode, @winter sundial.
fathom marsh
reporting is not working
night cloak
When she logs in with her google play account,the game asks her to choose a username..Like start a fresh account. @bold siren
winter sundial
so there is no way to speed up matching? i’m trying to get conquerer in multiple modes and it seems that is impossible due to not finding matches
fathom marsh
just check every squad game mostly in erangel i can assure 99% of the players are hackes 😂
karmic musk
y does pubgm have lot cheaters in emulator lobby ... does pubgm sells cheats .... almost got 10 - 15 back to back hackers ... i m not gonna play pubg gudbye
storm flumeBOT
Hello, @fathom marsh & @karmic musk!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
karmic musk
wt s the use of reporting u guys are not banning them and even some cheating streamers in youtube seriously PUBG M ...RIP pubgM
bold siren
I do not know much about Google play accounts, but I suggest to contact the customer service, @night cloak.
fathom ember
This escalating ping during gameplay is getting old, goes from 20ms to 300ms I’ve rand over. NO it’s not my internet happens on wifi and data, not to mention the countless other people who have been experiencing the same issue. Hope they fix it soon. Repairing game does nothing either
fathom marsh
I keep doing that everytime and i keep facing the same hackers again and again idk if its working or not but the feedback is very slow
winter sundial
oh yes, especially in customs. will go from 20ms to 400 for my entire team
night cloak
Her game account is still in game,but it can't be accessed with the google play account.Thanks tho
jaunty acorn
Some people are spreading a rumor that if someone buy royal pass, though he is using hacks, you guys never ban them. Is it right ?
karmic musk
@fathom marsh yea buddy ... if they cheat in PUBG pc lite will bann ... y is PUBGM not banning... does pubgm have any income ?
bold siren
We understand your frustration but we do not deal with cheaters here, reporting them in-game is the only way and they will get removed from the game, eventually, @fathom marsh.
No need to complain about it here.
fathom ember
Yea now NA customs sit at 120-240ms for the entire lobby.
bold siren
That is not right, @jaunty acorn.
Please avoid having discussions here, feel free to use #pubg-mobile & #chat.
karmic musk
@bold siren we r seriously PISSED buddy ... no response
fathom marsh
im not complaning just to complain i keep losing rank points because of somebody shooting me like 700m away if the game cannot fix the problem then fix the ranking system at least
karmic musk
same hacker killed me 15 times
bold siren
Sorry to hear that, we cannot do anything about it in here, @fathom marsh & @karmic musk.
dark tinsel
@bold siren is there a way to move the emote button?
karmic musk
you cant do anything to cheater ... wah PUBGM ....Rip .... ourselves with Royalpass and all
bold siren
It is not impossible, yet, @dark tinsel.
dark tinsel
@bold siren drat. ty.
jaunty acorn
Thanks for your reply and clearing my misconceptions. I'll keep reporting them and I hope the issue will be fixed one day cause most of the players are using hacks in these days and thus the game will be corrupted one day...
kind drift
@night cloak are you sure she's using the same Gmail account that she has account on pubgm? in android if there are 2 accounts logged in there is a chance of the game taking one account directly without asking.
fathom marsh
based on these replies that means i can use cheats and not get detected ? lol
karmic musk
@fathom marsh i usuallu play all games like fortnite , GTA5 , CSGO and there game engines detect and bann there graphic cards and processors ...
bold siren
Move to #chat & #pubg-mobile, @karmic musk & @fathom marsh!
fathom marsh
okey
grizzled lark
We are not in-game developers or moderators that can provide assistance with bans or ban someone from the game, @karmic musk. If you cannot understand then kindly contact customer support for better assistance if you have any problems here.
night cloak
Yes @kind drift .She cleared the app data for PUBG mobile and restarted the game.After an update for 157 mb,she tried to login with her gmail and the game asks for username and character look.
fathom marsh
the customer support is just bots ?
kind drift
@night cloak yes, I've read that. I was saying check once if she's trying to login through the same gmail or different gmail. It is Android after all anything can happen
fathom marsh
can you please sugget changing the emulator ? thats the least u can do
kind drift
If that's the same gmail account, then rip that account.
grizzled lark
Customer support gets alot of requests everyday, @fathom marsh, it takes time to look into every single messages and reply, please be patience with their response time.
night cloak
Its the same account,ill try with the ingame customer service. Feelsbadman.
kindred zephyr
Now the hackers are in every game
storm flumeBOT
Hello, @kindred zephyr!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
kindred zephyr
I'm reporting the players but I suggest give an in game notification if that reported player is banned or not so as to know that you guys have taken action against them
Sorry to say guys but if this continues this beautiful game will fall
grizzled lark
We are sorry to hear that, @kindred zephyr, but we cannot change anything here or we can take any actions that is related to in-game. It will be helpful if you drop any suggestions to the customer support via in-game settings. Or read #481198147478224896 6.1 for assistance for contacting customer Support.
fast thistle
My account after getting banned 10 minutes, my region rank & tier not updated every match, I have this problem since one week
karmic musk
atleast say why is flag card not working???
grizzled lark
It was supposed to be bugged, you can only change your flag's only after 60 day's.
balmy nexus
Why my ping is 69 and game tell me request time out when doin anyithing
vivid willow
What should a player do if his/her account gets hacked, and then linked with another service?
grizzled lark
Kindly contact the respective social media customer support to get assistance of getting their password changed and get it secured, @vivid willow.
vivid willow
For example, my twitter account gets hacked and its the only way for me to get in to the game, someone gets in to the game with my twitter account and then the "hacker" links his account (like fb or google+)
Is there a way from him/her to remove the other access ?
blissful leaf
Can you send me a link for pubg mobile customer care?
storm flumeBOT
You can contact the customer service via the game settings, @blissful leaf. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
blissful leaf
Thank you
grizzled lark
There are no possible ways to get the account unlinked, @vivid willow.
hazy dagger
When will pubg mobile global anti cheat update come out? The game is infested with these pests that only ruin the game. In the emulator even every 10 matches 9 has hackers, we report and it is no use.
night cloak
@hazy dagger The anti cheat is constantly updating itself and banning cheaters, checkout #news.
blissful leaf
By using VPN will you get banned?
vivid willow
I apreciate the answers @grizzled lark Have a nice day ❤
grizzled lark
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @blissful leaf.
blissful leaf
👍
hazy dagger
@night cloakreally? Today you can not get a match if you want without dying to hackers and always the same players and months ago, even before the last update. there is a cla called vip which is known to everyone for hacking and always catching them in the match with flying cars and common damage.
jolly sierra
just joined bc i didnt who to send a ticket to but my friend got his acc hacked
vagrant onyx
@jolly sierra pubg mobile or Emulator ?
jolly sierra
mobile
night cloak
@hazy dagger Since it is a free to play game, they'll always come back even after getting banned. It's not possible to detect players cheating until they don't actually cheat. And some new cheating exploits are not yet filtered in the anti cheat system, so always report whenever you find people with suspicious activities.
@jolly sierra They will need to have access to their game, at least 1 linked social media, in order to have complete access over it.
little root
vpn can be used?
i can't play in my region
probably any govt issues
@night cloak
night cloak
@little root Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service in game.
little root
who can i contact?i saw you on in the server actually
hazy dagger
@night cloakI even understand the free game however the Royale pass bill well e? the problem is that. Even denouncing nothing happens so often there, there are people who live using cheating on the hard face and is there as always, a. It is true that until the game is over This will not be resolved ... are you part of the support?
night cloak
@hazy dagger The Royale Pass is not part of the gameplay. And nothing will happen if you don't report. Devs will not know if someone is cheating or not, the anti cheat engine won't get improved. It all depends on report made by players. Once there is enough report on certain players the security team will investigate the accounts, will take action, find what and how the issue was caused and stitch the loopholes so next time the anti cheat engine can take action faster.
raw herald
Wtf is this ? Top 4, 4 kills and only 10 pts ?
formal nacelle
How to cancel shoot,while using bolt action rifle & crossbow firing mode "release"?
hazy dagger
@night cloakOK. But apparently this will never change.
@night cloakwhile nothing happens let's try to play until give up like many are doing ... more thanks for answering me
tiny thistle
Does any one knows how to use midaspay in pubg my region is lebanon please any help
median garden
Rp Missions Are To Difficult 😪 😪 😪 😪
radiant raft
Anyways to report these kids I melted crossing the bridge in the same car in a solo match lol I don’t got there names so it prob a lost cause huh
radiant dock
can you do anything to ban hacker's
surreal tree
Where shall I report improper use of language and Verbal Abuse?
jaunty ledge
Can i play on a Raspberry Pi system?
fossil kayak
can i get a win added and more points? :v
raw herald
@tiny thistle finally a lebanese in this server
glacial bramble
+18!😂 😂 😂
raw herald
@formal nacelle using the other shooting button
glacial bramble
18+😆 😆
@everyone
They're cheaters!
When they will get banned?
I already did report, but i want report of them that they got banned! @everyone
green edge
Under graphics in FPS is extreme 60 ?
blissful leaf
@green edge low its 20 med its 25 high its 30 ultra its 48 and extreme its 60 FPS
green edge
Thanks :))
light viper
PUBG mobile support, can you have hair or avatar faces from other seasons available again? Of course as part of current events, like you are currently adding emotes, but avatar stuff. I began to play after season 6, and I really want avatar stuff from season 4, pretty please. Event, special create, etc
glacial bramble
@light viper better ask for remove glitches, cheaters...😆
light viper
I barely experience glitches
I play in Android and iOS, no emulators
I actually dont remember that last time I experienced one
glacial bramble
@light viper seems like you don't go to georgopol😆
glacial bramble
@light viper there's worse one glitch that inside ware houses, glitcher go inside floor😆
light viper
I will sure report it when I see one. 😂
glacial bramble
😆 😆
I just lost 50 points, cheaters ruined my almost 4 matches and 2 win matches😭
Now it gonna tough to recover those 50 points😭
It's not tough to reacg at conqueror for me but because of cheaters it's make tough😭 😭
RIP k/d ratio 😭
@willow carbon im having problem here and you're promoting your videos!?😒
@willow carbon I'll dislike your video and I'll do report😒
willow carbon
Ok
glacial bramble
@willow carbon lool jk
naive linden
Audio is gone when exiting or entering voice chat
tawny briar
I am a honest player n my account got banned for no reason, i have not violated and rules and regulation but still my account got bannee for 10 years for no reason.
My game id : 5160019073
Please help..
hazy dagger
Hello
night cloak
Hi I got blocked for 10 minutes due to a failure to connect to the server. Then I was taken out of the world ranking and could not reach conqueror.
sonic marsh
umm so guys my brother says that he is hacked and the hacker was talking with him in the battle from a different battle, any ideas?
night cloak
glossy sable
@raw herald You get less points when you get to higher tiers, it's an ELO system. The more you rank up the harder it is to continue.
@fathom marsh Cancel shoot, like throwables? I'm not sure, but I don't think you can.
@tiny thistle Midasbuy? Are you on emulator?
@median garden Wouldn't be funny if it was too easy.
formal nimbus
That new wedding dress makes the woman's chest bigger than regular model without clothes
viscid otter
Hi is there a moderator here that can help me charge my korean pubg account
glossy sable
@jaunty ledge No, only on Android and iOS.
You can try installing an Android emulator on RaspberryPi, however correct me if I'm wrong RaspberryPi uses Linux 🤔 So be aware that the official emulator is not supported and you won't be able to get support on it.
@fossil kayak What exactly is your issue?
@glacial bramble @light viper No discussion here, it clutters the channel.
vale pine
Why is there so much glitching on tdm?
jaunty ledge
@glossy sable im talking about install Android on RaspberryPi and load it from there
glossy sable
@night cloak Did you get the "Data error with your client" issue?
@sonic marsh That's not very precise.
Do not team up with hackers, you can get a 10-year ban.
night cloak
@glossy sable yes
glossy sable
@raw herald Depends on your overall gameplay, points are not just focused on rankings and kills.
@jaunty ledge It should work, then.
Use a guest account first to try it out.
Let me know, send me pics of your Rasp setup 😉
jaunty ledge
I don't have it right now
vale pine
And what’s the point of allowing emulators onto pubg mobile? Is it to help increase fair game play?
jaunty ledge
Im just planning to buy it, because having a mini-PC that is equal as a hig-end phone just for 100 dolars is uffff
night cloak
@glossy sable what is this problem ?
fluid cove
glossy sable
@jaunty ledge I see.
Yes, things are better when you know how to do them 😏
Remind me I asked for it when you send the pics, btw.
TDM is a new mode, and gets patch fixes regularily, @vale pine.
Emulators get separate servers so it remains fair.
@night cloak Read the pinned message about Data error with your client.
Do you know how to do that?
@fluid cove It's self explanatory.
Don't team up with cheaters/hackers, or you will get banned.
night cloak
@glossy sable I read the existing information and did it
glossy sable
It should work now, do you still get the error message?
night cloak
@glossy sable No, I no longer receive it. I played a lot afterwards and didn't work
@glossy sable I will reach the first 100 players on the continent and I didn't get conqueror
glossy sable
That's one problem solved.
Unfortunately, as the Data Error is considered as cheating by the system (I'm not saying you are, it is counted as), your ranking will remain frozen for a certain time.
vale pine
How do you install an emulator onto an iPhone? And which ones are recommended?
night cloak
@glossy sable Aha Thank you
glossy sable
@vale pine An emulator is required on PC (Windows) only.
rain hinge
Friend i need your help?
How to compete 'threat the above' achievement.
glossy sable
@rain hinge "Threat from above" is completed by landing in select locations.
Go to the achievement for the details.
rain hinge
@glossy sable but i have know idea where is location?
glossy sable
The list is in the achievement.
Look for it in the achievements list, and tap on it.
There's a list of locations you have to land in in Classic match on all 4 maps.
steep anvil
I can't login to my account
ancient wagon
This game needs fixing badly I gave it 5 stars on day one and now it’s gone to 1 star. I’m am thinking really hard about deleting this game I report people that ik are using a third party app but I never get information back on the game. My aim in button keeps on glitching whenever I go to stop in on someone to shoot them to get the best most accurate shot possible it glitches and take twice as long to scope in and by that time the enemy has sight on where I’m at and is already laying down shots on me. Please fix this game I beg you 🙏
storm flumeBOT
Please read this channel's pinned messages for further information, @Luxor#2947:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
random crow
Hi tell me your problems let's see if I can help
open hare
After 2 day i can't open pubgm
random crow
You got banned?
open hare
Noo.....only checking for updated and loading
random crow
Internet connection problems??
random crow
Or your server may have changed
open hare
Im from Asia... And im now Asia
random crow
Ok
open hare
😭
open hare
Okk.....search de te ho......what is my ip
random crow
Agar server kaa bhi koi dikkt ni h to game reinstall kro
open hare
Mera fan ka vee Open nehe ho re ha
He's from Bangladesh
Mera server thik ha.... Game restarts bee deya
But not open
night cloak
There are issues with the Bangladesh servers right now.
Please try entering the game at a later time.
open hare
Soo what im doo.....please doo something for mee
night cloak
Enter the game at a later time.
random crow
#Sheth he is trying this from last two days
open hare
Hmm
random crow
I think u should try your mobile internet or any other network
honest nimbus
We can't enter into pubg from two days in Bangladesh. Still now facing the same problem.
rare scaffold
@honest nimbus your ISP seems to be blocking the game not the server or government
Some can still access the game without any problem
small stag
Maybe try a VPN
honest nimbus
My all team member and other friends facing same. They are from various ISP.
rare scaffold
@small stag please don't use VPN, it can be risky
small stag
I dont I've tried on school wifi but it was too slow
rare scaffold
@honest nimbus we don't know much about this but server isn't having any issue related to the game, at most you can try changing your DNS
honest nimbus
I have tried from WiFi. And from Grameenphone mobile data.
But nothing works.
zealous turret
storm flumeBOT
Hello, @zealous turret!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
worthy panther
Is crew challenge region locked?
glossy sable
About accessing the game in Bangladesh:
We still have no official information.
However, it is not a government ban, neither a server issue, as some players are still able to play.
Reminder: We do not recommend using VPN.
The hypothesis we came with for now: There is a pattern. Apparently, only data players with big ISPs are able to play, small ISPs and Wi-Fi users are not able to connect.
nimble hull
hello can i ask question about registration in pmco sea wild card they said region is error im from philippines
this is the photo
jolly sierra
@night cloak sorry didnt see this yes he had his facebook binded but the person who hacked it hacked his facebook and changed the number that was connected using the account. would it be just possible for the pubg account to get banned?
night cloak
@glossy sable
I would like to inform you that, No one(not a single person) can access the game normally(without any VPN).
The game stuck on
"checking of update" screen on every single ISPs.
Everyone have to bypass the "checking of update" screen using a VPN. If they can bypass the "checking of update" they can play the game normally without any VPN.
sonic gazelle
Is it safe to purchase uc from midasbuy?
night cloak
@sonic gazelle yes it's safe
sonic gazelle
K thx
grizzled lark
@nimble hull
clear tapir
Any admin online? Can't change name with special chars
glossy sable
@night cloak We strongly do not recommend using VPNs.
And because all people you know couldn't log in, doesn't mean everyone can't.
Some people are able to connect to the game without using VPN.
blazing saddle
@clear tapir What special characters?
frigid magnet
lunar river
My game is crashing whenever I open it, it gets to the loading then crashing
night cloak
@glossy sable
Yea they can login without VPN. I can also login without VPN.
But not normally! I mean there is a little trick by which we can skip the checking for update screen and access the game without VPN or any 3rd party apps.
Again, the game is not accessible normally!
hollow fjord
@grizzled lark How many teams will be selected from PMCO In-game qualifiers for next round?
@blazing saddle
blazing saddle
@night cloak take discussions to other channels 😄
misty tendon
I reinstall the game and i cant access in my account authorization revoked how can i login
tiny thistle
@glossy sable nope
blazing saddle
@misty tendon What is the login method you are using?
misty tendon
blazing saddle
@half relic
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
@misty tendon You facebook is not disabled right?
hollow fjord
@blazing saddle How many teams will be selected from PMCO In-game qualifiers for next round?
blazing saddle
@hollow fjord For information related to PMCO please check the official website.
misty tendon
No it is disabled by hacker access in my account and uses hacks and i call the custmor service of facebook tonrecover it but it takes alot of time and i dont need my acc lost or banned i got the royal pass and he stolen my acc and linked it with his own email can you help me ?!
hollow fjord
got no info there, no email revert
No discord support for PMCO?
or other official tournament
blazing saddle
@misty tendon Nothing we can do about it.
Your social media secuity is your personal responsibility.
If it has been hacked/disabled you should contact facebook support and wait for their response.
It is always advised that you link two social media accounts just in case you lose access to the primary login method.
half relic
If I played with a cheater in the team for that ban can I get?
blazing saddle
@hollow fjord I do not have information regarding it, just wait for any other staff member who has knowledge about it to respond to your query.
misty tendon
Okaay let me know how to unlink his acc
hollow fjord
😰
glossy sable
You can get banned for teaming up with cheaters, @half relic.
blazing saddle
@misty tendon contact the ingame customer support.
misty tendon
I contact them but the dont help me
half relic
and if he randomly got me into the team?
glossy sable
If you're matched randomly with a hacker, stay away from them and be sure to report them.
You won't get banned for being matched once, and randomly.
Do not team up repeatedly with them.
half relic
Ми здругом грали нам в тиму папался читер після кінця матчу коли я вийшов в лобі я получив бан
glossy sable
English only, @half relic.
half relic
We suddenly played us in the team popped cheater after the end of the match when I went out in the lobby I got a ban
blazing saddle
@half relic Only active teaming up with cheaters lead to ban.
If you get a cheater as a random teammate while automatching, it won't affect your account in any negetive way.
half relic
I played with 2 different cheaters
blazing saddle
It does not matter. Active teaming up with cheater is a violation of ToS and leads to ban.
If you have no further questions, please move to #chat or #pubg-mobile.
half relic
You can unblock your account somehow?
Why cheaters are not banned and players are playing with bats?
night cloak
Bats @half relic?
shrewd ether
Can we get m249 if we still skip a season
night cloak
They are getting banned sooner or later when the fair play notice releases.
shrewd ether
I purchased rp in s5,s6 and maxed,skipped s7 and if I max s8 do I get perfectionist???
@night cloak
glossy sable
@shrewd ether Does the achievement specify if you need to purchase RP in consecutive seasons?
shrewd ether
S , in a row
glossy sable
@half relic It takes time to ban all cheaters.
You don't need to hack to be cheating, and teaming up with hackers, thus profiting from their advantage is being against the rules.
Hope you understand.
@shrewd ether In a row, but you skipped S7...
Unfortunately your RP streak is reset to 1 starting from S8.
fiery dock
@honest nimbus there cheat system will detect soon lol 😂 wait till that
glossy sable
@tiny thistle What was your issue again?
half relic
So why I was given a ban and not cheaters with katorim I played?
fiery dock
Bug 🕷 in pubg 😂😂😂 glitch game 😂
There cheat system is detecting them 😂😂
@half relic #
glossy sable
@fiery dock Go to any accessible option, Season for example, and go back to Lobby.
The Start button will reappear.
fiery dock
Ok
honest nimbus
@fiery dock haha
bold siren
Do not have discussions here.
glossy sable
@fiery dock Do not clutter support channels with unnecessary messages, go to #pubg-mobile or #chat for discussions.
fiery dock
Its not a discussion its a problem with pubg 😂
final bear
Why they ban me?
night cloak
@final bear means ur using hack or third party applications
glossy sable
Please check the pinned message about it, @final bear.
Data error with your client
Not necessarily, @night cloak.
Do not interfere and make assumptions.
final bear
@glossy sable i think so
glossy sable
@final bear Do you use any 3rd party app like GFX tools?
night cloak
@glossy sable I seem vids if u use hacks with anti ban this is what happens
glossy sable
And read the pinned message.
final bear
@glossy sable i have a good device why would i use gfx
keen hornet
My all friends using GFX toos why they not get banned
bold siren
They will, eventually, @keen hornet.
glossy sable
@final bear It is bannable anyway.
Did you read the pinned message?
storm flumeBOT
Please read this channel's pinned messages for further information, @final bear:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
fiery dock
One more bug is going on in pubg people are getting ban for no reason. Global
woven atlas
@keen hornet whats your ingame id ?
keen hornet
510062371
woven atlas
and were you using gfx Tools? @keen hornet
keen hornet
5 month later
woven atlas
5 months later ?
woven atlas
Ok i get ya. Use the file claim option too
keen hornet
Nothing' reply
I Got bann for 10 years why
I m normal player
Not cheats or hacking
U can see this
I don't understand
woven atlas
@keen hornet gfx tools arent allowed. They edit the game files. Also which gfx tools were you using ?
shrewd ether
Y r many of my pro friends getting reset to bronze 5
woven atlas
Just use file claim option if your innocent they will unban you. @shrewd ether
keen hornet
But I have now good device
keen hornet
5 month without using any GFX toos
And my friend any time using GFX toos
Why they not gating banned
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
keen hornet
I got bann 10 years for A GFX tools ... In past 5 month later
blazing saddle
It is totally upto the system when and what kind of punishment it gives to users violating the ToS depending on the severity of the violations, @keen hornet
raven zealot
Please help my ping in middle east server always remains in 200-250ms but in asia it is below 100
blazing saddle
@raven zealot What region are you playing from?
raven zealot
India
My other friends from india get below 200ping in middle east but why happen with me
blazing saddle
Depends on the ISP and your internet connection strength. @raven zealot
raven zealot
How to fix
blazing saddle
@raven zealot Switch to a better network.
raven zealot
Im using mobile data now what should i switch
blazing saddle
WiFi is recommended.
raven zealot
Any other method?
blazing saddle
Nope.
raven zealot
Cant afford WiFi :/
blazing saddle
For the problem you are facing, the only solution is to get a better network connection.
raven zealot
But im using mobile data with high speed data
blazing saddle
If you are facing ping issues even with a very good internet connection then you can try the solution in faq 1.4 in #481198147478224896 channel, @raven zealot
raven zealot
My internet is good man
blazing saddle
Or try repairing the client by pressing the repair client option on login screen.
raven zealot
If my internet is not good sowhy im getting 100 below ping in asia tell me
Its just with the servers
blazing saddle
@raven zealot Have you tried using any other internet connection?
blazing saddle
100 ping in Asia is not a 'good' internet connection.
Good internet connection gives 20-50ms ping on regional server.
blazing saddle
@raven zealot what is the average download speed you get? Can you check on speedtest.net and post a screenshot?
keen hornet
I not want any refunds.. I just want my id get back ..is possible??
blazing saddle
@keen hornet We have already answered you. We do not deal with ingame bans here.
keen hornet
Oh okay we're I can go for this answers
storm flumeBOT
You can contact the customer service via the game settings, @keen hornet. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
gloomy tapir
Umm, how to enter FPP training room?
glossy sable
@gloomy tapir Unfortunately, you can't.
gloomy tapir
Oh wut
night cloak
I have not played with any hacker at all, this is not fair, what can I do? Please help
glossy sable
You have played repeatedly with cheaters, so you got punished accordingly.
night cloak
I assure you I don’t have any hacker friends, I just play tpp squads with randoms
glossy sable
You have to be careful about who you play with.
If you notice strange behaviors, go farther and report them.
night cloak
I did report some people, if those random people I play with hack how is it even my fault
glossy sable
Now there's nothing we can do, if you feel it was unfair, use the File Claimoption.
night cloak
That’s some bs if you ask me
glossy sable
Watch your language.
night cloak
Can anyone even check my career results or the people I was playing with? I even got sent back to bronze.. not fair at all
glossy sable
Yes, when your account gets suspended all ranks are reset.
night cloak
How can you just tell me “now there’s nothing we can do” ??
glossy sable
Hold on.
You haven't been banned!
It's just a suspension!
There's no fuss to make about it
Just be more careful about who you play with in the future, play with trusted friends.
night cloak
But that’s not even fair I’ve been grinding so hard to get to where I was like understand my point of view in this situation, it’s so frustrating, And my rank.. oh my
glossy sable
Your frustration is truly understandable.
Don't go check your profile during the suspension, it will frustrate you even more for nothing.
If you play 100% clean after the suspension, meaning you have to be very careful about your teammates' behavior, your ranks will get restored, eventually.
night cloak
Is there anyone in here from customer service?
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
glossy sable
@night cloak I told you, that's all we can do for you here.
If you feel the ban was unfair, use the File Claim option.
The only way to contact Customer Service directly is in-game.
shell garden
to clarify, do they get their ranks back immediately after the suspension is over?
glossy sable
No, not immediately.
There's a cooldown before it gets restored, although it is unclear how long it is.
shell garden
Thank you! @glossy sable
glossy sable
No problem 👍
shell garden
doing god's work in here helping people for little in return~
glossy sable
Ah, that's what we don't see often..
Thanks, much appreciated, @shell garden 
dapper panther
I need help please . I did sign out from my account and its linked to twitter only. So i forgot my twitter password. I tried to reset my password but i didnt receive the email so what should do.. i cant open my twitter
I want to link my account to the game center or facebook plz help me
glossy sable
You have to retrieve your Twitter account, @dapper panther.
torn void
@glossy sable so if it’s on suspension does rank points go down
glossy sable
It is reset, @torn void.
They might or might not get restored.
dapper panther
@glossy sable i tried from 1 week nothing happened . I contact twitter and hotmail support that i cant receive the reset password on my email. But i receive emails . I dont know what wrong
torn void
Even if he doesn’t hack they reset his ranking points?
glossy sable
@dapper panther Unfortunately, that's an issue on Twitter's side.
We can't help you here, you have to check in with Twitter's Customer Support.
torn void
Cause he’s not a hacker I assure you and if he played with a hacker how can he find out
Can you find a way to talk to ten cent in phone or can he send a letter to them
glossy sable
During the suspension, yes, @torn void.
If he plays "clean" after the suspension it might get reset.
Teaming up with hackers/cheaters is counted as cheating too. You have to be careful about your teammate's behaviour, and report them if there's something supicious, for your own safety.
dapper panther
@torn void they are banned anyone got report even with no hack. They do it like they giving like 👍🏽. Pubg mobile didnt care and they will not do anything for u .. u will talk with them for nothing .
torn void
But what if the other player lies about being a hacker and he don’t know is there any way they can help out to see who the hacker is on your friends list???
This is a bummer am starting not to like PUBG mobile I would like to know there contact information this is unprofessional
dapper panther
@torn void they care about money only. Putting new skins and RP everyday. They r rich now and dont care about u . They have more than 10M people playing they will not care about 1000
torn void
Man that’s sad :c
dapper panther
If u got banned its done so wait
And if it 10 years so forget and make new account
torn void
My buddy ain’t a hacker and he was unaware of playing with a hacker PUBG should fix customer service instead
glossy sable
Do not interfere and give wrong information, @dapper panther.
torn void
Does ten cent have a number or is there anyway beside I game to contact them as soon as possible
glossy sable
The only way to get to the Customer Service is in game.
dapper panther
@glossy sable the truth is not wrong information
glossy sable
Didn't I answer your question, @torn void?
dapper panther
@glossy sable and in the game customer service answering like machine .. same words same answers. And not helpping
glossy sable
Yes, it's bots to filter issues.
torn void
Yes not helpful at all this is sad
glossy sable
You have to be patient.
They get thousands and thousands of reports and queries on a daily basis, even after the bot filtering.
It can days, up to weeks to get to a human response.
torn void
When is it the perfect time to contact human response
dapper panther
@glossy sable patient !!! Ok when they answer they r not helping so why they answer .. like u now answering like machine without helping .. customer service for what!!!
glossy sable
@torn void Well, as soon as possible, so that you can get answers faster.
If after a few days you didn't get any answer, feel free to remind them.
It once took me a month to get an answer on a query.
Patience is a virtue.
@dapper panther If humans answer it is that there is help to be given.
dapper panther
A month i will make new account
glossy sable
It is up to you.
loud palm
Че за хрень???Че через твитер не входит?
glossy sable
English, @loud palm.
loud palm
Why in the game via Twitter, does not go?
glossy sable
@loud palm Mobile or Emulator?
loud palm
Emulator
storm flumeBOT
Hello, @loud palm!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
dapper panther
@glossy sable machine or human same answer not helping . I bought UC many times .. they took my money without giving me my UC . They answer ( we will send 1800 UC to u ) and nothing . Contact them again and again nothing same answer everytime .. just talking without doing anything
They said from game center apple. And apple said eveytjing ok with them its from pubg mobile . And like that pubg to apple . Apple to pubg .
Bad service from pubg support
Good luck
glossy sable
@dapper panther Now we're going on something concrete.
I understand you bought the UC on Game Center, is that it?
dapper panther
Yes
Everything ok with game center i got the email and they took the mony from my card. But in the game 0 UC
@glossy sable not only once 4 times happned
glossy sable
I see.
Why would you purchase again if you didn't receive the first yet?
But that's not the point.
So in-game CS directs you to Apple and vice-versa?
dapper panther
@glossy sable when i purchase first time i got nothing the second time ook i got the UC .. but they took from my visa card 2 times and i received only once .
glossy sable
You should have reported it back then, not after the 3rd and 4th purchase...
So now you get redirected from both sides?
dapper panther
I contact the customer service in the game and they send me msg that they will give me my 1800 UC . But i got 0 . When i contact them again they said its not from us and we cant do anything
glossy sable
Did you take screenshots of when they said they were going to send the UC?
dapper panther
I reported from first time .
Yea i have everything and i send it back to them . And nothing like always
@glossy sable i got 0 UC . And i contact them again
glossy sable
Well, that's not exactly what you said.
Is English your primary language?
dapper panther
@glossy sable see the date .. first one 0 UC . And the other 2 i got .
Not only one time i will show u more
Read this
glossy sable
I read it, but you didn't answer my question.
dapper panther
@glossy sable fist they said u have received then they said contact apple support
glossy sable
Okay, let's do one issue at a time, it will be easier.
dapper panther
@glossy sable im not perfect in english
glossy sable
No worries.
What do you want us to look for first?
dapper panther
This is the prove that i but and got 0 UC
glossy sable
I understood that.
Best thing is to ask for a refund on Apple's side.
Are you sure you didn't get the UC?
dapper panther
@glossy sable what i mean when i bought fisrt time i didnt get my UC .. the second time i get my UC .. but they took my money 2 times .
glossy sable
Yes, ask a refund for the first time.
dapper panther
Yes im sure i didnt get
@glossy sable i asked . Pubg said talk to apple support . And apple support said talk to pubg .. so no refund and no UC
glossy sable
When was the first purchase again?