#questions | PUBG MOBILE | Page 540

barren viper Aug 1, 2019, 6:37 PM

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that show about WiFi connection but I am using cellular why is not there about mobile network😥

blazing saddle Aug 1, 2019, 6:38 PM

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@barren viper if you are using Android, download DNS changer app.

barren viper Aug 1, 2019, 6:39 PM

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I am using iOS

gleaming tangle Aug 1, 2019, 6:42 PM

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hi

storm flumeBOT Aug 1, 2019, 6:43 PM

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Hello, @gleaming tangle!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak Aug 1, 2019, 7:16 PM

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Hi my jinxed is stuck ok 22 jinxed 1 and 2 and stuck on 22 while 3 and 4 and 37 and not stuck

📎 image0.png

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@lime juniper

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Anyone please help me

pearl blade Aug 1, 2019, 7:19 PM

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Can I install chinese version in India and does chinese version have fpp training mode?

blazing saddle Aug 1, 2019, 7:25 PM

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As you can see, It is written :
You should not get a Legendary item for the first two achievements in a row.
According to the counter, you received a legendary item from crates on the 23rd draw and it reset, it shows the highest consecutive times you did not receive any Legendary item.
As soon as you receive it, the counter resets and you will have to try again all over.
The same explaination goes for the Jinxed 3 and 4, except it counts Mythic or above rarity items.
@night cloak

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@pearl blade We provide help regarding only the English Global version of the game.

pearl blade Aug 1, 2019, 7:27 PM

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Ok

night cloak Aug 1, 2019, 7:32 PM

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@blazing saddle dem your intelligent af

gentle salmon Aug 1, 2019, 7:41 PM

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I'm from Pakistan and speaking on behalf of Pakistani PUBG community.

We used to play in Singapore servers (90-120 ping) and EU servers (130-180 ping) but after the region lock updates we can't find EU servers anymore. But we thought , it's okay, since we have singapore servers.

And guess what? Since 4 days, getting Singapore servers is like getting lucky. Since we get 60-70% matches in HongKong servers WHERE OUR PING is 300+.

Please, Bluehole. Show some love for Pakistani players. Many players already left because you never looked at us and many more are on the urge to leave. Only the real PUBG lovers are still playing it by paying for some premium VPNs to get Singapore servers or by disconnecting high ping servers half of the time.

Solution to the problem: Just let us decide our "Max Acceptable Ping".

Anyone would agree on this one here. I'd like to wait a few minutes to get servers where my ping is good rather than play in servers where my ping is worst and hence making the game not so much fun for myself and as well as others.

blazing saddle Aug 1, 2019, 7:41 PM

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Already answered.

strong dust Aug 1, 2019, 7:42 PM

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Any way to fix the loading issue i mean whenever i land the houses or the floor never loads on time it takes atleast 10 seconds to load which costs me every time

storm flumeBOT Aug 1, 2019, 7:43 PM

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Hello, @strong dust!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

spark garnet Aug 1, 2019, 8:02 PM

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Hey, i got a problem with FPS drop on my iPhone X. Its ok from start, but by each zone the fps gets lower. Was not like this a year ago. Anyone?

night cloak Aug 1, 2019, 8:03 PM

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@pearl jacinth

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@pearl jacinth here

heady loom Aug 1, 2019, 8:08 PM

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At my image #media my whole team are cheater because they just drop and no.1 is kill somebody with AWM, and they god killed.. there is another image too that player 2 chinese region and 1 German i think?

pearl jacinth Aug 1, 2019, 8:09 PM

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I have been playing this game for a long time and i still enjoy playing it and completing time all the royal pass missions and events every season but in this season week 2 was a bit busy week for me in real life so i couldn't play much nd failed to complete 10 missions on time in order to get the reward and i eventually missed one of my favourite reward (an emoticon of "bwahaha") which i was very eager to get i hope you guys understand my situation and help me out and give me a chance to again get this reward as i have completed all the missions which were left nd i would be really grateful to you !

My game username :~ 『RGupta』

My character id :~ 570094497

My game sign in email id :~ r.gpt.00@gmail.com

Please look into it and help me to get what i am looking for.

Thank you your faithfully

Loyal user !

heady loom Aug 1, 2019, 8:10 PM

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Fast Mr C
Fast Mr
Fast Mr Fist

Thats the team that kill my team "easy"

desert stream Aug 1, 2019, 8:11 PM

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Why not to report them in-game? @heady loom

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So the staffs will take it from there, if they were really cheating

heady loom Aug 1, 2019, 8:13 PM

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Yeah.. i forgot about that.. and i not with my team when that happen

pulsar adder Aug 1, 2019, 8:15 PM

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What's with the issue of landing and not being able to pick anything up. Losing so many points because I die as soon as I land cause I cant pick anything up while other people can

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Its not my internet heres proof

📎 Screenshot_20190727-174054_Speedtest.jpg

night cloak Aug 1, 2019, 8:20 PM

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@pearl jacinth sorry! 😞 there is no way to get the emoji.

pulsar adder Aug 1, 2019, 8:21 PM

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Theres also an issue I'm having where when my parachute deploys and I spin in circles aggressively and cant control where I'm going. It costs time and if anyone is near me I die and lose points. Its completely ridiculous and im sick of losing points to these things

regal perch Aug 1, 2019, 8:21 PM

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Hey, I accidentally messed with the age restriction option in the game and instead of keeping it on 18+ I clicked on "No" (which it was an answer of whether I'm 18+ y/o or younger), and now I have to wait 30 days until I change it ONCE AGAIN. Is there no possible way to undo that?

desert stream Aug 1, 2019, 8:23 PM

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I don't think that this is possible, you have to wait @regal perch

regal perch Aug 1, 2019, 8:24 PM

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Mm :/
All right thanks.

night cloak Aug 1, 2019, 8:24 PM

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@regal perch I think you can change it from basic Settings

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@regal perchwhat is your region?

regal perch Aug 1, 2019, 8:26 PM

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@night cloak I did change it once accidentally and idk what I was doing tbh, and now I want to undo that but it seems like I have to wait 30 days. I was thinking if there is another way to undo it without waiting for another 30 days.

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@night cloak UK

night cloak Aug 1, 2019, 8:27 PM

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@pulsar adder try to repair your game from login screen. And clear game cache file from app Settings (phone)

pulsar adder Aug 1, 2019, 8:29 PM

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What about my points? I'm hardly ever doing classic anymore cause I'm playing other games and most of the time on pubg if tournaments so all these points mean a lot more than if I was constantly playing and could make them back like whatever

high vine Aug 1, 2019, 8:33 PM

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Can anyone help me my account has been hacked

desert stream Aug 1, 2019, 8:33 PM

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This is not game issue at all, because those who kills you are the ones who are not facing this issue, and also it shouldn't be because of your internet, the most reason comes from your pc/phone's qualities, depends on how much it is weak.. @pulsar adder
As I guess

bold siren Aug 1, 2019, 8:34 PM

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Unfortunately, we cannot help you with that, @high vine.

night cloak Aug 1, 2019, 8:34 PM

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You Can't recover these points. But, you can save your current points...
For this, repair your game for playing without less problem @pulsar adder

high vine Aug 1, 2019, 8:34 PM

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Been trying to contact pubgm support for days no response

pulsar adder Aug 1, 2019, 8:35 PM

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@desert stream my phone runs games amazing. Samsung galaxy s9, runs on high graphics and everything no problem. And I know multiple people with brand new phones who run into the same issues

bold siren Aug 1, 2019, 8:35 PM

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They will take some time, keep contacting, @high vine.

pulsar adder Aug 1, 2019, 8:35 PM

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I just wish I could get my points back because its completely bs

desert stream Aug 1, 2019, 8:35 PM

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Is there anywhere to report for bugs or not yet? @bold siren

storm flumeBOT Aug 1, 2019, 8:36 PM

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Hello, @desert stream!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

desert stream Aug 1, 2019, 8:36 PM

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Well, I guess this can help both of us @pulsar adder

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Thanks @bold siren ^^

pulsar adder Aug 1, 2019, 8:37 PM

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And even if the landing is an issue with my phone, how about the parachute glitch that spins you viciously, is there a way to fix it?

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📎 Screenshot_20190801-163722_PUBG_MOBILE.jpg

desert stream Aug 1, 2019, 8:38 PM

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Relook on this above message, you can report about your issue so they will try to improve this..

pulsar adder Aug 1, 2019, 8:38 PM

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I reported in game already

desert stream Aug 1, 2019, 8:38 PM

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So, you have to wait

median garden Aug 1, 2019, 8:55 PM

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How To Complete This Achievements While the Clothes Gun Skin Parachute Skin And Vehicle Skin Is Removed Form The Stores?!!!

📎 Screenshot_2019-08-02-02-23-54-548_com.tencent.ig.png

desert stream Aug 1, 2019, 8:58 PM

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You can't buy them directly, you can have them via crates..

median garden Aug 1, 2019, 8:58 PM

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This Items Is Removed From Crates

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👀

desert stream Aug 1, 2019, 9:02 PM

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Try reporting it @median garden

median garden Aug 1, 2019, 9:02 PM

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In Game?

oblique kiln Aug 1, 2019, 9:02 PM

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I ha e a question for someone regarding PMCO. Anyone involved with the team in charge of this?

desert stream Aug 1, 2019, 9:03 PM

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'
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.'
Copy from above
@median garden

median garden Aug 1, 2019, 9:03 PM

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Ok Thanks

pearl jacinth Aug 1, 2019, 9:16 PM

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@night cloak can't even pubg support help me ? 🥺

umbral turret Aug 1, 2019, 9:23 PM

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hello, i have been playing the game since season 1 on same internet connection and i never encountered such a problem... anyone can help me through?

📎 image0.jpg

small yew Aug 1, 2019, 9:31 PM

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@umbral turret Is your device rooted ? Did you try to install the game from setup apk and obb file transfer from other device ?

umbral turret Aug 1, 2019, 9:31 PM

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nope ofc not rooted, i have iphone XR

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i installed the game from app store

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i am using mobile data (4g lte) to play the game

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someone told me to reset my network settings, i did so but the issue still occurs

obsidian hemlock Aug 1, 2019, 9:37 PM

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Game stuck here, please help me out.

📎 Screenshot_2019-08-02-03-03-10-776_com.tencent.ig.png

umbral turret Aug 1, 2019, 9:42 PM

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@flint garnet will u try to help plz?

last ridge Aug 1, 2019, 9:44 PM

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📎 Screenshot_20190801-164239_PUBG_MOBILE.jpg

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EXCUSE ME!? I should be mvp

umbral turret Aug 1, 2019, 9:45 PM

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@last ridge he has 5 assists, gtfo with ur issue other ppl has serious stuff here than ur mvp -_-

last ridge Aug 1, 2019, 9:46 PM

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yeah I've been playing since the start, ive seen em all, this one is new, parachute glitch still a thing, late loot spawns etc

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i died once

arctic veldt Aug 1, 2019, 10:06 PM

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could you please banish these blessed ones? no use reporting that you do nothing about it !!!

📎 unknown.png

cosmic gazelle Aug 1, 2019, 10:10 PM

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Why can't we buy Rating Protection Cards

sand tulip Aug 1, 2019, 10:11 PM

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Can anyone tell me where can I send the image to report a cheater?

last ridge Aug 1, 2019, 10:11 PM

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@sand tulip find official support

sand tulip Aug 1, 2019, 10:12 PM

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Thats in game right?

last ridge Aug 1, 2019, 10:12 PM

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probably somewhere there

arctic veldt Aug 1, 2019, 10:12 PM

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they will send you to SAC, but it's no use. This SAC response takes too long.

last ridge Aug 1, 2019, 10:12 PM

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video evidence is best

sand tulip Aug 1, 2019, 10:13 PM

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I think a friend of mine has a video but clearly you can see he's cheating because he was under the buildings in school also he was talking to me on the all channel

night cloak Aug 1, 2019, 10:38 PM

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I'm getting really sick of it. In almost every Game i play in solos there are teamers and its disgusting. Pls ban these ***.

📎 Screenshot_20190802-002814_PUBG_MOBILE.jpg

vagrant onyx Aug 1, 2019, 10:49 PM

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@night cloak one of the most thing i hate in solo

storm flumeBOT Aug 1, 2019, 11:00 PM

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Please read this channel's pinned messages for further information, @umbral turret:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

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Hello, @arctic veldt and @sand tulip!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

modern gale Aug 1, 2019, 11:01 PM

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Try reporting from the game, @night cloak.

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Rating Protection Cards will only be able to get as Royale Pass Rewards for everyone who reaches the corresponding Royale Pass level, @sand tulip.

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What device are you using, @obsidian hemlock?

gilded lake Aug 1, 2019, 11:11 PM

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how to fix game not saving my missions progress?

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for example the M16A4 week 3 mission i got on it 2 kills out of 20 but in the last match i killed 5 more people with the m16a4
and i restarted my game but nothing changed

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nvm it loaded finally

copper vigil Aug 1, 2019, 11:36 PM

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Is there any channel here that gives update on what’s being done to prevent cheating in the game?

gilded lake Aug 1, 2019, 11:38 PM

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nope

amber hound Aug 2, 2019, 12:09 AM

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Nope

modern gale Aug 2, 2019, 12:20 AM

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Ask your questions related to PUBG MOBILE only here. We provide support only for the English global version of the game.

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

stray sorrel Aug 2, 2019, 12:46 AM

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i saw this person in lobby, he was jumping like hulk (jump hack) i couldnt spectate him because he didnt kill me that "S H I N" person

📎 unknown.png

haughty cypress Aug 2, 2019, 12:46 AM

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report them to customer support @stray sorrel

stray sorrel Aug 2, 2019, 12:46 AM

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how do i do that

haughty cypress Aug 2, 2019, 12:47 AM

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in settings

stray sorrel Aug 2, 2019, 12:47 AM

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i see

storm flumeBOT Aug 2, 2019, 12:51 AM

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Hello, @stray sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

quartz ether Aug 2, 2019, 12:52 AM

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Landing bug, plz fix this

📎 Screenshot_20190802-020110.jpg

night cloak Aug 2, 2019, 12:53 AM

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Now these days reporting a hacker means nothing to pubg

steel field Aug 2, 2019, 12:58 AM

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Can we have the option to copy layouts from tpp to fpp in the next update maybe?

desert stream Aug 2, 2019, 1:00 AM

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'
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
' @quartz ether

stray sorrel Aug 2, 2019, 1:07 AM

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all types of hacks

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wallhack+aimbot+jump hack+car speed hack

storm flumeBOT Aug 2, 2019, 1:14 AM

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Hello, @stray sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

exotic pecan Aug 2, 2019, 1:14 AM

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@haughty cypress @formal crystal i am not getting ranked on the regional ranking top 100 and i have more wins than number 5 squad wins why is that it says am not ranked at all

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@modern gale

night cloak Aug 2, 2019, 1:15 AM

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@exotic pecan Wait until monday.

exotic pecan Aug 2, 2019, 1:16 AM

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I know it will reset but i have about 145 wins it says i have 130 in the regional stats

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@night cloak

tiny thistle Aug 2, 2019, 1:18 AM

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This game has been become the home for cheaters and hackers because you cant fix and get rid of them you support many hackers who pay money each month and the reason why this game is full of hackers because of emulator .. So i suggest as a pubgm player since day 1 to create a new system for tencent gaming buddy or to remove it from pc and creating a new application that cannot be hacked eassily by any application !

night cloak Aug 2, 2019, 1:19 AM

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@exotic pecan Can you show a screenshot where you won 145 times and a screenshot of what it's showing on your regional leaderboard?

exotic pecan Aug 2, 2019, 1:19 AM

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Ol

fringe olive Aug 2, 2019, 1:19 AM

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Its been a day since i got a 10 min connection terminated error. and I have no update regarding my server ranking, can anyone help me for the server ranking? It's frozen. i am 52 points away for conqueror

night cloak Aug 2, 2019, 1:20 AM

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@fringe olive It will not unfreeze. You will have to contact with customers support in game.

exotic pecan Aug 2, 2019, 1:22 AM

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Ok

📎 PUBG_MOBILE_2019-08-02-04-21-08.jpg 📎 PUBG_MOBILE_2019-08-02-04-21-30.jpg 📎 PUBG_MOBILE_2019-08-02-04-20-51.jpg

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@night cloak

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7 wins are not counted

fringe olive Aug 2, 2019, 1:22 AM

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They are not replying

tiny thistle Aug 2, 2019, 1:23 AM

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Also people are taking advantages of glitches ( hiding under buildings mostly) because you cant fix your game .. also loading screen freeze not fixed yet .. pubg support are not listening to us by removing silver fragements from crates and improving luck ! Also not replying in game support ( automatic reply) then ending conversation ( unhelpful with us)

night cloak Aug 2, 2019, 1:24 AM

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@exotic pecan Is it showing your global rank? Or that's "not rankek" too?

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@fringe olive They are your only hope.

exotic pecan Aug 2, 2019, 1:25 AM

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It shows but i dont think its accurate cuz am 50 points away from conqueror and sayz am rank 1000 something like that

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My kills and everything else dosent coun opening drops all of that dosent count why???

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Its frustrating u play hard and win then nothing count

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@night cloak

night cloak Aug 2, 2019, 1:30 AM

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@exotic pecan It seems your rank has been frozen. It happens when you team up with cheating players. I am not sure what happened to you. You wilk have to contact customer support if you think you didn't team with cheaters.

exotic pecan Aug 2, 2019, 1:32 AM

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How to contact them?

storm flumeBOT Aug 2, 2019, 1:32 AM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

exotic pecan Aug 2, 2019, 1:34 AM

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@night cloak i did but no reply and its always the bot

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pubgmt_2

night cloak Aug 2, 2019, 1:36 AM

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@exotic pecan if you keep bugging the bot, they will eventually reply. Otherwise, there's no way it will be lifted.

exotic pecan Aug 2, 2019, 1:41 AM

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Just forget it i will play without getting ranked am happy it happened after i got my conqueror

umbral turret Aug 2, 2019, 1:44 AM

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@night cloak any advice for my issue plz?

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📎 image0.jpg

storm flumeBOT Aug 2, 2019, 1:45 AM

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Please read this channel's pinned messages for further information, @umbral turret:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

exotic pecan Aug 2, 2019, 1:47 AM

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Or change wifi connections during a game

umbral turret Aug 2, 2019, 1:48 AM

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never used vpn, and ive been playing since season 1, since then i switch from wifi to 4g (really few times i did so) and it is the first time i encounter this issue

blazing saddle Aug 2, 2019, 1:48 AM

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@umbral turret Just check the pinned message. There is a solution there.

exotic pecan Aug 2, 2019, 1:48 AM

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Yup this game does weird things

blazing saddle Aug 2, 2019, 1:49 AM

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@exotic pecan please take discussions to other channels.

exotic pecan Aug 2, 2019, 1:49 AM

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Ok srry

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@blazing saddle where is middle east server located

umbral turret Aug 2, 2019, 1:49 AM

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i read it @blazing saddle but do i need to change my time zone?

blazing saddle Aug 2, 2019, 1:52 AM

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@umbral turret Just keep the Date and time on automatic (network provided).
If it is already on automatic, refer go faq 1.4 in #481198147478224896.
This issue occurs when there is mismatch of data sent by the client with the server data.
Another major reason this can happen is usage of 3rd party applications which modify the files, usage of scripts/hacks/3rd party plugins.

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@exotic pecan Sorry, we cannot give you any information about this.

exotic pecan Aug 2, 2019, 1:53 AM

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@blazing saddle i live in the middle east and my ping is 200-300 lowest was 120 why is that i have a 5g optic fiber connection

umbral turret Aug 2, 2019, 1:54 AM

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ill refer to it,but i dont have any 3rd party plugins neither hacks or any kind of scrips... i was participating in PMCO middle east regional finals and my account had a full check up there no issues

blazing saddle Aug 2, 2019, 1:56 AM

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@exotic pecan Pings issues are directly related to Internet connection, the country of your teammates and server load.
Check up on these problems. If problem persists click the Repair Client option on the login screen.
Further questions can be taken to the ingame customer support.

umbral turret Aug 2, 2019, 1:56 AM

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in faq 1.4 it is stating solution to change dns for my wifi, but am encountering this issue on my mobile data, what shall i do plz?

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ios user (mobile)

blazing saddle Aug 2, 2019, 1:59 AM

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@umbral turret It is advised that you play on a WiFi network then.

umbral turret Aug 2, 2019, 1:59 AM

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ping 900, am not living in texas bud

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ive been playing since april 2018 on same connection, no issues..

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@blazing saddle this issue is happening to players from Lebanon recently, my friends had the same too... as they changed their accounts and using another account things r going normal, so i guess there is something related here that devs need to work on, if it is possible to make a ticket for them maybe they solve this issue? a lot of people r suffering from not finding a solution for this mistake, if u please help on that

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DNSCloak, WiFi DNS Changer - VPN.. nothing with DNSoverride on app store

graceful forum Aug 2, 2019, 2:08 AM

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@blazing saddle. Hey bro why i didn't get name tag ? Even i am on crown 5

blazing saddle Aug 2, 2019, 2:10 AM

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@umbral turret Actually, apple does not allow users to change DNS configuration for cellular networks. It is allowed only for WiFi.
I strongly recommend changing your ISP or switching over to WiFi networks.

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@graceful forum What do you mean by Name Tag?

graceful forum Aug 2, 2019, 2:11 AM

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📎 Screenshot_2019-08-02-07-41-43-004_com.tencent.ig.png

umbral turret Aug 2, 2019, 2:12 AM

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we only have 2 isps in lebanon.. nothing much to do about it, i guess it is a point of interest for the dev team why we can use same internet connecrion for an account and it gets this error but on another account it works normal, justsaying

blazing saddle Aug 2, 2019, 2:12 AM

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@graceful forum You will receive it when the season ends.

graceful forum Aug 2, 2019, 2:13 AM

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Oh end of the season but i will think that after playing five match

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@blazing saddle i am also facing ping issue from yesterday without any reason i don't know what happen?

blazing saddle Aug 2, 2019, 2:14 AM

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@umbral turret As said earlier, this issue is caused due to the client data mismatch with the data on server.
This mean the information sent by your device/game client is not matching with the data on the server.
You can contact the ingame customer support for better answers as I have provided you with all the possible solutions for this issue.

#

@graceful forum Recheck your internet connection.

graceful forum Aug 2, 2019, 2:15 AM

#

Check it ... still working good @blazing saddle

#

Even YouTube running smoothly but pubg not why? @blazing saddle

umbral turret Aug 2, 2019, 2:16 AM

#

no answers there, no option for such an error, am here to ask for a solution since my account is participating in major tencent tournaments such as PMCO Fall Split and ESL

blazing saddle Aug 2, 2019, 2:17 AM

#

@umbral turret I gave you a possible solution of switiching networks.

#

@graceful forum Kindly read the information given.

📎 Screenshot_20190802-074630__01.jpg

graceful forum Aug 2, 2019, 2:18 AM

#

But what About my ping issue @blazing saddle

blazing saddle Aug 2, 2019, 2:19 AM

#

@graceful forum If you are facing ping issues
•Switch to a better network
•Click the Repair Client option at login screen.
If the problem persists, contact the ingame customer support.

umbral turret Aug 2, 2019, 2:19 AM

#

sorry but i have my phone number for 13 years already, kinda stupid to get a new number to get different isp while tencent must find a solution for the current issue @blazing saddle

graceful forum Aug 2, 2019, 2:20 AM

#

@blazing saddle i will try in-game support but they didn't give reply 😒 after 5 to 6 days later conversation get close automatically

blazing saddle Aug 2, 2019, 2:22 AM

#

@umbral turret You can even try reinstalling the game, but I cannot guarantee that it will fix the issue. In most cases it does fix it.
Also, if you think this issue is not caused by your game client, feel free to take the issue to the ingame customer support. They ususally take few hours to few weeks to respond to queries.

#

@graceful forum The ingame customer support responds to queries from a time span ranging from a few hours to a few weeks.

graceful forum Aug 2, 2019, 2:24 AM

#

😕

umbral turret Aug 2, 2019, 2:26 AM

#

Ill try to, but i believe it wont solve the problem, will reinstall it and log in normally after i can log in again to my account.. i highly recommend to pass this to the devs or share with me an email to explain my problem in brief maybe they can help, thank u @blazing saddle

storm flumeBOT Aug 2, 2019, 2:27 AM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

blazing saddle Aug 2, 2019, 2:27 AM

#

pubgm_this This is the only way to pass on your message to the ingame staff.

graceful forum Aug 2, 2019, 2:28 AM

#

@blazing saddle are they haven't Gmail number?

blazing saddle Aug 2, 2019, 2:28 AM

#

The email support has been discontinued.

graceful forum Aug 2, 2019, 2:29 AM

#

Oh

umbral turret Aug 2, 2019, 2:30 AM

#

Hmmm okay ill try to contact the pmco tencent administrators maybe they can do something about it, thanks

icy moon Aug 2, 2019, 2:51 AM

#

For some reason, I can't login to my account.

#

Gives me this error

#

📎 image0.png

#

On mobile, it works fine I can login.
But on emulator it keeps on saying that

desert stream Aug 2, 2019, 2:53 AM

#

As I guess, the reason is from the version you're using on the emulator

icy moon Aug 2, 2019, 2:53 AM

#

I tried some stuff, repaired it

#

On Mobile, I can login easily, however on Emulator it keeps on telling me "Login failed"

desert stream Aug 2, 2019, 2:55 AM

#

Try clicking on 'Terms of Use' and check it up

icy moon Aug 2, 2019, 2:55 AM

#

No reason to.

#

As I can login fine on Mobile but not on emulator

desert stream Aug 2, 2019, 2:57 AM

#

Well, this is the second time happens for this issue
Maybe it would be more helpful if you checked the above messages of the contributors

haughty cypress Aug 2, 2019, 3:01 AM

#

try reinstalling the emu @icy moon

icy moon Aug 2, 2019, 3:05 AM

#

I will do that

spice plume Aug 2, 2019, 3:15 AM

#

one year later and the glitch where you get revived and can't use meds or pull out your weapons still isn't fixed

#

imagine that

boreal palm Aug 2, 2019, 3:24 AM

#

how i log in twitter on pubgm

📎 unknown.png

modern gale Aug 2, 2019, 3:27 AM

#

What device are you using, @boreal palm?

boreal palm Aug 2, 2019, 3:35 AM

#

i use emulator

storm flumeBOT Aug 2, 2019, 3:35 AM

#

Hello, @boreal palm!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

blazing saddle Aug 2, 2019, 3:36 AM

#

@boreal palm Get the role as mentioned above and ask in #emulator-support.

#

@icy moon Please take emulator related questions to #emulator-support.

grand skiff Aug 2, 2019, 4:49 AM

#

Miramar map download keeps failing due to some error, please help. It stops around 260 mb, my phone has 19 gb free space left in internal memory.

rare scaffold Aug 2, 2019, 4:50 AM

#

Links are allowed for us here?

#

Umm

blazing saddle Aug 2, 2019, 4:51 AM

#

Umm

rare scaffold Aug 2, 2019, 4:51 AM

#

You do it

blazing saddle Aug 2, 2019, 4:52 AM

#

@grand skiff

This drive contains ingame files of all three maps :
•Miramar - map_desert
•Sanhok - map_savagemain
•Vikendi - map_dihorotok

-> "Cannot download map ingame"
->"Getting (!) Error while trying to the maps"
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa

Guide to manually place the file(s)
Step - 1 : Download the file(s).
Step - 2 : Go to Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks
Step - 3 : Paste the file(s).
Step - 4 : Restart device and enjoy the maps.

Note : This solution is only for Android mobile users.

grand skiff Aug 2, 2019, 4:54 AM

#

Thanks

brazen schooner Aug 2, 2019, 5:31 AM

#

Hello

#

I got jeep skin from RP but it's not showing in game but showing in training mode. 😣 Help

blazing saddle Aug 2, 2019, 5:32 AM

#

@brazen schooner Can you provide screenshot of the skin in inventory?

brazen schooner Aug 2, 2019, 5:32 AM

#

Sure

blazing saddle Aug 2, 2019, 5:33 AM

#

You must have equipped it in the RP closet and used the normal closet, hence it won't show up. Recheck on this.

brazen schooner Aug 2, 2019, 5:34 AM

#

📎 Screenshot_2019-08-02-11-04-00-306_com.tencent.ig.png

#

Yea i did, like buggy too it's showing in training mode but not in game

storm flumeBOT Aug 2, 2019, 5:35 AM

#

Hello, @brazen schooner!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

brazen schooner Aug 2, 2019, 5:36 AM

#

Thanks I'll

chilly vessel Aug 2, 2019, 5:55 AM

#

How to get the green ocean treasure crate?

blazing saddle Aug 2, 2019, 5:59 AM

#

@chilly vessel In the redeem section of royale pass.

chilly vessel Aug 2, 2019, 6:00 AM

#

Without spending uc

coral leaf Aug 2, 2019, 6:06 AM

#

@chilly vessel you have to get tier 100 to unlock the redeeming with royale points

hollow cape Aug 2, 2019, 6:14 AM

#

Wait what?

📎 Screenshot_2019-08-02-12-13-34-698_com.tencent.ig.png

#

Why?

#

Terminated for 10 minutes for my network

storm flumeBOT Aug 2, 2019, 6:15 AM

#

Please read this channel's pinned messages for further information, @hollow cape:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

hollow cape Aug 2, 2019, 6:15 AM

#

I get it, tencent doesn't want me to get to crown

#

Gotta hate it

bold zephyr Aug 2, 2019, 6:20 AM

#

📎 Screenshot_20190802_114629_com.tencent.ig.jpg

storm flumeBOT Aug 2, 2019, 6:27 AM

#

Hello, @bold zephyr!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak Aug 2, 2019, 6:36 AM

#

At the PMCO in Berlin I was told that we would get an email to redeem the codes for the in-game items. It's almost been a week and the crates are expiring in 1day. Did I get scammed?

📎 image0.png 📎 image1.png

calm wolf Aug 2, 2019, 6:47 AM

#

Why PUBG not adding Achievements rewards after 2400 points

prime zenith Aug 2, 2019, 6:57 AM

#

Hello I have a problem please help me🙏

#

I can't start a game

blazing saddle Aug 2, 2019, 7:07 AM

#

@prime zenith Can you elaborate?

prime zenith Aug 2, 2019, 7:12 AM

#

When I try to start a game it just keeps loading until a time then said "server timed out" and take me to the loopy then said "enter match again" and when I chose "yes" the same thing happens and if chose "no" sometimes I can enter but often the problem happens
I tried to log out and do repair but didn't work cuase the problem still exist
Then I tried to uninstall the game then installed it again but didn't work too and I just got a new problem "failed to initialize map downloader. Error code:70254639

#

📎 Screenshot_20190802-095440_PUBG_MOBILE.jpg

jovial wolf Aug 2, 2019, 7:17 AM

#

Is it only me or other are also experiencing this bug you can't enter the match its fixed on loading screen then you have to restart you device or sometime you are at the spawn island but as soon as you get on the plane the game get's crashed

night cloak Aug 2, 2019, 7:18 AM

#

📎 PUBG_MOBILE_2019-07-27-12-34-02.png

#

Wtf

prime zenith Aug 2, 2019, 7:18 AM

#

@blazing saddle please help me I'm very frustrated my rate went down more than 200 points cause when i chose not enter match again the calculate me as if I entered😭

night cloak Aug 2, 2019, 7:21 AM

#

@prime zenith im sorry to tell you, you gotta earn them back

storm flumeBOT Aug 2, 2019, 7:23 AM

#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

prime zenith Aug 2, 2019, 7:23 AM

#

@night cloak I'm not afraid from losing then but I wanna play which i can't with problem still exist😰

blazing saddle Aug 2, 2019, 7:23 AM

#

@prime zenith What platform are you using? Android or iOS?

prime zenith Aug 2, 2019, 7:24 AM

#

Android

blazing saddle Aug 2, 2019, 7:24 AM

#

@jovial wolf It is a known bug and will be fixed in the future updates.

prime zenith Aug 2, 2019, 7:25 AM

#

@blazing saddle

📎 Screenshot_20190802-102519_Settings.jpg

#

@night cloak
I'm not afraid for losing points I'm afraid that I can't play again I'll earn them back if I can play😢

night cloak Aug 2, 2019, 7:27 AM

#

ok just calm down

blazing saddle Aug 2, 2019, 7:28 AM

#

@prime zenith Go to device settings and clear data and cache.

#

If this does not work, try redownloading the maps ingame via the Repair Client option at the login screen.

prime zenith Aug 2, 2019, 7:29 AM

#

@blazing saddle I already uninstalled the game after clearing data and cache

blazing saddle Aug 2, 2019, 7:29 AM

#

Alternatively, Just reinstall the whole game. This problem is caused due to corrupt/missing ingame files.

#

@prime zenith Can you provide me screenshot of the following location in file manager :

Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks

prime zenith Aug 2, 2019, 7:31 AM

#

Ok

#

📎 Screenshot_20190802-103244_My_Files.jpg

#

@blazing saddle is it this?

blazing saddle Aug 2, 2019, 7:36 AM

#

@prime zenith are those all the files?

prime zenith Aug 2, 2019, 7:36 AM

#

Yes

#

13

blazing saddle Aug 2, 2019, 7:37 AM

#

@prime zenith Do you face the issue while playing Erangle map?

prime zenith Aug 2, 2019, 7:38 AM

#

Yes but I haven't tried with another map

blazing saddle Aug 2, 2019, 7:40 AM

#

Go to device settings, and clear the app cache and app data.
Then open game. Click the repair client option and redownload the resources. @prime zenith
This should fix this new problem.
Are you still facing the first problem or 'server timed out' ?

prime zenith Aug 2, 2019, 7:41 AM

#

Yes

barren thicket Aug 2, 2019, 7:49 AM

#

Fk this, ban hackers from crew challenge and make ur game more fair

storm flumeBOT Aug 2, 2019, 7:52 AM

#

Hello, @barren thicket!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

wooden oasis Aug 2, 2019, 7:54 AM

#

I want to know about bonus challenge

prime zenith Aug 2, 2019, 8:02 AM

#

@blazing saddle
Should I chose all of the choices?

📎 Screenshot_20190802-105748_PUBG_MOBILE.jpg

#

Or should I just chose the last one @ @blazing saddle🙏

blazing saddle Aug 2, 2019, 8:10 AM

#

@prime zenith the 2nd or the 3rd option.

prime zenith Aug 2, 2019, 8:11 AM

#

Ok I'll chose them both?

blazing saddle Aug 2, 2019, 8:11 AM

#

Make sure you have a stable connection during repair.

prime zenith Aug 2, 2019, 8:11 AM

#

Yes I have

#

@blazing saddle
But I'll chose them both ok?

#

Oh if chose the third I most chose them all

night cloak Aug 2, 2019, 8:14 AM

#

Select all of them. 👌

night cloak Aug 2, 2019, 8:41 AM

#

Hackers

📎 Snapshot_20190802014017.png

storm flumeBOT Aug 2, 2019, 8:42 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

surreal turtle Aug 2, 2019, 8:52 AM

#

There should be a option for copy there IGN when spectating enemies
On doubt of cheating

blazing saddle Aug 2, 2019, 8:52 AM

#

Take suggestions to ingame customer support, @surreal turtle

surreal turtle Aug 2, 2019, 8:53 AM

#

And wtH with this ranking system nowadays
I ranked #2 with 27mnt survival time and got-2 at 4250 aCe league

blazing saddle Aug 2, 2019, 8:56 AM

#

The amount of rank points received get lesser with higher tiers.
Also, since the new update the kill rating contribute more to the total rank points than the survival rating, @surreal turtle

#

Keep your messages appropriate. @surreal turtle

surreal turtle Aug 2, 2019, 9:00 AM

#

@blazing saddle what to do bro

#

27 minutes it's a whole Lotta time for rank pushing

#

Can't take risk of taking fight in early on for a big minus

blazing saddle Aug 2, 2019, 9:02 AM

#

GWcmeisterPeepoShrug

#

Take discussions to #pubg-mobile or #chat.

tardy juniper Aug 2, 2019, 9:05 AM

#

pls help...every clean cache, why download 157mb? thanks all

night cloak Aug 2, 2019, 9:07 AM

#

He is using hack of game guardian

tardy juniper Aug 2, 2019, 9:16 AM

#

me?

night cloak Aug 2, 2019, 9:19 AM

#

who is using? @night cloak

tardy juniper Aug 2, 2019, 9:44 AM

#

request time out? anyone have same problem? 3h cant login...

stark plinth Aug 2, 2019, 9:48 AM

#

When will be the ranking issue solved

night cloak Aug 2, 2019, 9:53 AM

#

make sure that you have stable internet connection @tardy juniper.

delicate steeple Aug 2, 2019, 10:07 AM

#

Can i unbind my account?

supple inlet Aug 2, 2019, 10:08 AM

#

if only the game servers were actually stable

night cloak Aug 2, 2019, 10:27 AM

#

You can not unlink and account once it's linked, @delicate steeple.

glass flame Aug 2, 2019, 10:32 AM

#

Hi pubg mobile 🙋 i don't purchase season 4 royal pass i am interested to need season 4 all emotes and the best male and female face please give me season 4 emotes and male and female face in next season 🙏 please give me sir

bold siren Aug 2, 2019, 10:35 AM

#

We don’t do that here, @glass flame.

glass flame Aug 2, 2019, 10:35 AM

#

@bold sirenwaht ?

night cloak Aug 2, 2019, 10:36 AM

#

I would appreciate it if you don't ask pointless questions.

median garden Aug 2, 2019, 10:45 AM

#

I Dont Find My Crew Shop !!!!!

floral mason Aug 2, 2019, 10:45 AM

#

so yall adding african servers, what about australian?

median garden Aug 2, 2019, 10:47 AM

#

Any One Plz Answer!!!!

#

Where The Crew Shop Has Gone?

bold siren Aug 2, 2019, 10:49 AM

#

If you go to your Crew, you’ll see these options, @median garden.

📎 image0.png

median garden Aug 2, 2019, 10:50 AM

#

Thanks!

floral mason Aug 2, 2019, 10:50 AM

#

yall adding african servers, what about australian?

night cloak Aug 2, 2019, 10:53 AM

#

You can suggest ideas through customer service in-game, @floral mason.

floral mason Aug 2, 2019, 10:54 AM

#

only bots respond to me

night cloak Aug 2, 2019, 10:55 AM

#

Expressing your ideas here have no point either. We are not affiliated with the game.

floral mason Aug 2, 2019, 10:56 AM

#

com team is tho

night cloak Aug 2, 2019, 10:57 AM

#

They will direct you to customer service in-game.

night cloak Aug 2, 2019, 11:34 AM

#

We need ASIA server In BONUS CHALLENGE. Because Ping is high in North America Server.angryangryangry

#

😠😠😠

steady prism Aug 2, 2019, 11:43 AM

#

📎 Screenshot_20190802-144310.png

#

how can i revoke. my Google account is hacked and i got it back. but the hacker linked it with Twitter

night cloak Aug 2, 2019, 12:14 PM

#

tap on account was hacked option @steady prism.

steady prism Aug 2, 2019, 12:19 PM

#

@night cloak i did and nothing happened

night cloak Aug 2, 2019, 12:19 PM

#

Then skip and type manually.

steady prism Aug 2, 2019, 12:21 PM

#

@night cloak can u tell me what to do step by step.

night cloak Aug 2, 2019, 12:22 PM

#

I don't know exactly though.But you should be good after selecting any option.

steady prism Aug 2, 2019, 12:22 PM

#

i tried everything and they just close the convo

night cloak Aug 2, 2019, 12:24 PM

#

It means they have received your reply. Please wait till they response again.

steady prism Aug 2, 2019, 12:25 PM

#

Unfortunately, if your account has already been linked to any social media account (Facebook / Twitter / WeChat / VK / etc), it cannot be deleted or unlinked. Please note that this action is not reversible.

One account can link with two social media accounts. Go to the [Setting] -> [Basic] to see if you still have space for linking. Please make sure the social media account you want to link with has never linked with aother game account.

Thanks for supporting PUBG Mobile, hope this information is helpful for you.

#

that's what they give me

#

telling me to change the password and etc. that's it

night cloak Aug 2, 2019, 12:26 PM

#

Then there you go. Unfortunately they can not help you since it is social media issue.

balmy sun Aug 2, 2019, 12:53 PM

#

Please do something in the emulator is full of hacks.

bronze gull Aug 2, 2019, 12:57 PM

#

PUBG mobile installation on Emulator keeps stopping at 98%. Any idea what might be the problem?

open oracle Aug 2, 2019, 12:57 PM

#

Someone here please inform the developers that in bonus challenge solo mode NA server is being used but players are of Asia so the server used should be Asia and not NA,
Because asian players get 300ms on NA server and that's a issue,
In squad the servers used are good but in solo it's a very irritating issue😓😓

night cloak Aug 2, 2019, 12:58 PM

#

@open oracle It is intentional.

storm flumeBOT Aug 2, 2019, 12:58 PM

#

Hello, @bronze gull!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

open oracle Aug 2, 2019, 12:58 PM

#

But why though 🤨 @night cloak

night cloak Aug 2, 2019, 12:59 PM

#

@open oracle To reduce server lag and improve performance. No exact information tho.

open oracle Aug 2, 2019, 1:00 PM

#

@night cloak it increases lag and reduces performance,
Why using NA server when all the players are Asian

balmy sun Aug 2, 2019, 1:01 PM

#

Please stop the hacks on the emulator, pleeeease

night cloak Aug 2, 2019, 1:03 PM

#

@open oracle I mean reduces lag on server. Not players. People on classic matches will fave troubles if they are all set to a single server. That's why two different servers are being used. It might improve in future when we will have more servers to play on.

#

@balmy sun It won't be possible without your input. So, make sure to always report when you find suspicious activities.

tardy juniper Aug 2, 2019, 1:07 PM

#

@night cloak i can play youtube 1080p.. but i cant login pubgm,, request time out ..only me?

balmy sun Aug 2, 2019, 1:08 PM

#

@night cloak Yes, I always report when I encounter hacks.

night cloak Aug 2, 2019, 1:11 PM

#

@balmy sun Great! I knew you're awesome.

#

@tardy juniper Bandwidth has nothing to do with latency. Call your ISP and subscribe to a low latency gaming package.

stark plinth Aug 2, 2019, 1:26 PM

#

@night cloakwhen will the not ranked issue solved

night cloak Aug 2, 2019, 1:32 PM

#

@stark plinth If you're facing not ranked issue, kindly give me your in game character ID.

junior rune Aug 2, 2019, 1:46 PM

#

📎 20190802_094542.jpg

#

when was this out?

night cloak Aug 2, 2019, 1:54 PM

#

The skin is only available in Korean version! @junior rune

📎 Screenshot_2019-08-02-19-50-41-337_com.pubg.krmobile.png

junior rune Aug 2, 2019, 1:57 PM

#

I didnt know I was matched with Korean players

storm flumeBOT Aug 2, 2019, 2:06 PM

#

Hello, @inner swan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

lilac prism Aug 2, 2019, 2:07 PM

#

So quick question...may seem stupid but I'm getting alot of mixed answers from people...so how are the point /ratings added up on different solo and squads matches? Do you get more rating playing solo or squads?

night cloak Aug 2, 2019, 2:09 PM

#

It depends on your rank, activity in matches (eg: Kills, Damage healed, distance travelled, damage taken, etc.), match position and time survived.

lilac prism Aug 2, 2019, 2:10 PM

#

For example I get 15 plus kills in solo match and win but on squads I get 3 kills and end up with a better rate

night cloak Aug 2, 2019, 2:11 PM

#

It depends on the map you play in as well.

#

Larger maps like Miramar and Erangel, you tend to survive longer compared to smaller maps like Sanhok and Vikendi.

lilac prism Aug 2, 2019, 2:12 PM

#

If your in squad matchs do you share points?

night cloak Aug 2, 2019, 2:12 PM

#

You do not.

#

It's entirely based on individual performances.

lilac prism Aug 2, 2019, 2:13 PM

#

Person with no kills gets more rating points then the other guy who lasted just as long as he did and got kills his rate is lower

#

Confusion

night cloak Aug 2, 2019, 2:17 PM

#

Forgot to mention that you gain points based on your grade at the end of the match as well, I believe.

stark plinth Aug 2, 2019, 2:29 PM

#

@night cloakrankings shows not ranked

blazing saddle Aug 2, 2019, 2:32 PM

#

@stark plinth As said earlier, we will let you know when the issue is fixed.

#

Be patient.

night cloak Aug 2, 2019, 2:42 PM

#

Hello,
Funny PUBGM system!
I can't sign in to game
And when i sign in!
A message come saying:
Your account will banned ......
Unlocks on:
16:20 (02.08.2019)
So there is no ban period
Ban period only for the same second i sign in
What the hell
I want my account back!
And LOOK noone try to say:
contact Support via InGame Support
We all know nobody answers so Stop lies to us

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Could you provide a screenshot, @night cloak?

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@night cloak i already provide a screenshot 🤔

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Where?

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📎 Screenshot_20190802-162039_PUBG_MOBILE.jpg

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Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @night cloak.

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@night cloak
Then why you make this Discord Server?
For funn?

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Uh, no?

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@night cloak

PUBG MOBILE (Company- Game what ever) know thry have this Discord?

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I suppose so, yeah.

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Your account is your own responsibility. Whatever happens to it is on you.

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We contact Support in game and just a robot or bot answer me and say:

Hello this Energy Drink From PUBG Mobile

Really now?
Is this support?
A Supporter named Energy Drink?

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When you submit, upload, transmit or display any data, information, media or other content in connection with your use of our services (“Your Content”), you understand and agree that:

you will continue to own and be responsible for Your Content;

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It was stated in the Terms of Service as well that your account is your own responsibility.

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If customer service is unable to assist you, do not expect us to be able to.

night cloak Aug 2, 2019, 3:18 PM

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Hello

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📎 20190802_170402.jpg

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Any hellp pls

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Evry time wen i play i tacke this mesage from 2 wecks ago😥

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Evry day

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I have problem with internet or what?

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@night cloak

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@night cloak are you using emulator?

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Yes

storm flumeBOT Aug 2, 2019, 3:35 PM

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Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak Aug 2, 2019, 3:38 PM

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@night cloak any hellp bro

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i got problems with pubg mobile emulator every time crash and i cant play

stark plinth Aug 2, 2019, 3:39 PM

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Rankinga showing not ranked

night cloak Aug 2, 2019, 3:39 PM

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To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683.

@night cloak

bold siren Aug 2, 2019, 3:39 PM

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Please read the bot's message, @night cloak.

night cloak Aug 2, 2019, 3:40 PM

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@bold siren i react

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done and i want to change this geoislife my name its changed now

bold siren Aug 2, 2019, 3:40 PM

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Then go to #emulator-support, @night cloak.

stark plinth Aug 2, 2019, 3:40 PM

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@bold sirenranking showing not ranked

olive isle Aug 2, 2019, 3:42 PM

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@bold siren please tell me new update release data

storm flumeBOT Aug 2, 2019, 3:42 PM

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We currently do not have a specific release date for the upcoming update, @olive isle. Once we do, we will publish further information in #news.

night cloak Aug 2, 2019, 4:09 PM

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Please Six This Problem

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Fix

bold siren Aug 2, 2019, 4:10 PM

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What problem, @night cloak?

night cloak Aug 2, 2019, 4:11 PM

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Why Every Time Showing Unusable Please Fix I Reported !00 Times

📎 Snapshot_20190802090941.png

bold siren Aug 2, 2019, 4:11 PM

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Maybe it is region locked, @night cloak. Where did you get that from?

night cloak Aug 2, 2019, 4:12 PM

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Offer Zong

junior rune Aug 2, 2019, 4:13 PM

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uh I opened 12 of the bape crates and didn't get a single one of the items or clothing

young shell Aug 2, 2019, 4:13 PM

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@night cloak bro did use vpn to purchase this skin

night cloak Aug 2, 2019, 4:14 PM

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No

young shell Aug 2, 2019, 4:14 PM

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where you from

junior rune Aug 2, 2019, 4:14 PM

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it's pretty sad this game takes your money and doesn't give you anything for it. People have spent hundreds of dollars and didn't get what they've wanted

night cloak Aug 2, 2019, 4:14 PM

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Lahore, Pakistan

junior rune Aug 2, 2019, 4:14 PM

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good to know all this game cares about it making money off of crates

young shell Aug 2, 2019, 4:14 PM

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tera lucky shop me tha kya ye @night cloak

night cloak Aug 2, 2019, 4:15 PM

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Yes You Telling Truth

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No

bold siren Aug 2, 2019, 4:16 PM

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Using unofficial websites to buy in-game items is not recommended, @night cloak.

Also, only English here and avoid having discussions.

night cloak Aug 2, 2019, 4:17 PM

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But Why

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I Not Use Any Un Official Website

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You Told That Your Compny Had Not Solution For This Problem

bold siren Aug 2, 2019, 4:19 PM

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Please understand that we are just volunteers here, you can contact the Customer Service in-game, @night cloak.

night cloak Aug 2, 2019, 4:20 PM

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Ok Thanks A Lot

violet wagon Aug 2, 2019, 4:22 PM

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suppose a player reports me for hacking
although I'm not hacking, but using gfx
will my account get banned ?

blissful leaf Aug 2, 2019, 4:23 PM

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If you use GFX tools yes

storm flumeBOT Aug 2, 2019, 4:23 PM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

shadow tundra Aug 2, 2019, 4:24 PM

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Hey

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How do you check how many season points you lost if you died early

bold siren Aug 2, 2019, 4:26 PM

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You can check it under your profile with the option Statistics, @shadow tundra.

violet wagon Aug 2, 2019, 4:26 PM

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but then pubg is unplayable on my phone without gfx
without gfx, 10fps super lag
with gfx, 60 fps no lags

steady prism Aug 2, 2019, 4:27 PM

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can pubg ban my account if they can't revoke Twitter account. the hacker keeps getting in my account its annoying

bold siren Aug 2, 2019, 4:27 PM

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I recommend you to get a better device then, @violet wagon. Usage of GFX tools will get you banned.

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Contact the Customer Service regarding to that, @steady prism.

steady prism Aug 2, 2019, 4:28 PM

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i did but there's nothing

violet wagon Aug 2, 2019, 4:28 PM

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i think getting an account banned and making a new one is wayy cheaper than buying a new phone 😂😂

shadow tundra Aug 2, 2019, 4:29 PM

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@bold siren where I don't see it

bold siren Aug 2, 2019, 4:31 PM

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If you go to your profile, you’ll see these options, @shadow tundra.

📎 image0.png

storm willow Aug 2, 2019, 4:31 PM

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In training room too can’t even puncture his tyre with m249 lol

📎 image0.png

storm flumeBOT Aug 2, 2019, 4:32 PM

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Hello, @storm willow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

storm willow Aug 2, 2019, 4:32 PM

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Much helpful 😂

native verge Aug 2, 2019, 4:33 PM

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Someone cap help? My id got hack from other people, this people enabled my facebook account and link with him twitter account @scenic ibex

night cloak Aug 2, 2019, 4:33 PM

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Haha 😂 @storm willow

bold siren Aug 2, 2019, 4:34 PM

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Unfortunately, we cannot help you with that, @native verge. Try contacting the Customer Service in-game.

thorny jewel Aug 2, 2019, 4:35 PM

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I'm have loading issue during the game
An I couldnt move or anything it was like I froze but the game was still going and I die cause of it so How can I fix this...?

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It's not my connection

bold siren Aug 2, 2019, 4:35 PM

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Reboot your device and clear some cache, @thorny jewel.

thorny jewel Aug 2, 2019, 4:35 PM

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Okay ty @bold siren I'll try that

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What should the graphics be set on I have a Samsung Galaxy Amp Prime6

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Samsung Galaxy Amp Prime 3 I mean

bold siren Aug 2, 2019, 4:39 PM

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I suggest you to keep it on low graphics, @thorny jewel.

thorny jewel Aug 2, 2019, 4:40 PM

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@bold siren okay ty so much

junior rune Aug 2, 2019, 4:40 PM

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I actually want a answer to how you can get nothing from crates half the time? Like pubg purposely takes your money and gives you nothing for it

bold siren Aug 2, 2019, 4:41 PM

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It is not guaranteed that you'll get them, @junior rune.

junior rune Aug 2, 2019, 4:41 PM

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ye that's the answer I expected

thorny jewel Aug 2, 2019, 4:47 PM

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📎 Screenshot_20190802-114638_PUBG_MOBILE.jpg 📎 Screenshot_20190802-114644_PUBG_MOBILE.jpg

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Is that low enough i honestly dont know if it is

bold siren Aug 2, 2019, 4:48 PM

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You can join the training mode and see if it's good, @thorny jewel.

night cloak Aug 2, 2019, 4:48 PM

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i have to address this, i was rank pushing during the game under the one on the very top and i left in the middle of the match and it didnt even give me my points, but the game under i left while a grenade was just thrown near me and i left swiftly and i lost points, is this just there to taunt people or is it there just to annoy people and make them wanna play full matches

📎 Screenshot_20190802-184441.jpg

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i also left rhe game above and it didnt give me any pts either

thorny jewel Aug 2, 2019, 4:57 PM

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Hmm

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@night cloak Did You Leave Before Yall Drop Or After...?

green tundra Aug 2, 2019, 5:03 PM

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Card Google play from Turkey can't use it in egypt can any supporter take card and use it for my email !

stark plinth Aug 2, 2019, 5:05 PM

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Why is my ranking showing not ranked

blazing saddle Aug 2, 2019, 5:39 PM

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@stark plinth Kindly provide character ID and screenshot of the issue privately.

night cloak Aug 2, 2019, 5:41 PM

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@thorny jewel way after

blazing saddle Aug 2, 2019, 5:42 PM

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@night cloak If you leave the match after the plane takes off, it is counted as a match played and you will lose/gain ranks according to the position survived by the afk character.

night cloak Aug 2, 2019, 5:43 PM

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i stopped in the middle of pecado 12 minutes into the game and it just didnt count my points

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cause my friend came and i wantd to play with them

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but the game just ignored my points

blazing saddle Aug 2, 2019, 5:44 PM

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@night cloak refering to the 2nd one in the list shown above?

night cloak Aug 2, 2019, 5:44 PM

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even though i know it'd be unfair to just be afk somewhere safe and get points is kinda bs but still

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@blazing saddle yes

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the 2# squad miramar one

blazing saddle Aug 2, 2019, 5:46 PM

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@night cloak it must be that you did not gain any points that match as the kill ratings(poor) balanced out the survival rating(good).
Since the new update, kill ratings are given more weightage over survival ratings, so there is still a chance to get negetive points if you have zero kills even in the top 10.

night cloak Aug 2, 2019, 5:47 PM

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i know about that but either way there is NO WAY you'll get zero pts if you survived to top 2#

blazing saddle Aug 2, 2019, 5:47 PM

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This is to cover up the unfair means of gaining points you mentioned above.

night cloak Aug 2, 2019, 5:48 PM

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plus i know that kills now weigh much more as 1 kill in top 30 is the same as 0 in top 10 but i had 2 held

blazing saddle Aug 2, 2019, 5:49 PM

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There is no clear algorithm for it. Maybe they added a new rating feature which does not give positive points to AFK players.

night cloak Aug 2, 2019, 5:49 PM

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well i guess but i dont understand why it would do that to the rest of the game but also to the part i played

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i understand its just something i can easily get over but still im kinda bummed out about it

blazing saddle Aug 2, 2019, 5:50 PM

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Even if you died 12 mins into the game with 2 kills, it is likely that you receive negetive points.

night cloak Aug 2, 2019, 5:50 PM

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i died in a game that i survived for 10m in with 1 kill and it gave me 6 pts wym

blazing saddle Aug 2, 2019, 5:51 PM

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likely

night cloak Aug 2, 2019, 5:51 PM

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ok but how about the game above

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cause in bronze you likrly dont recieve negtive points even if you survive 2m

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and i survived way more than 2 but left midgame

blazing saddle Aug 2, 2019, 5:52 PM

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It depends on the tiers.
From the look of it, it does look like AFK players do not receive any points for stay alive, but will receive negetive points if died early in game.

night cloak Aug 2, 2019, 5:52 PM

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well alright

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i dont understand why its for positive but not negative but well ill just get over it

blazing saddle Aug 2, 2019, 5:53 PM

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I received a similar report earlier. I will cross check and let you know if any such feature is added along with the rating point changes.

cosmic gazelle Aug 2, 2019, 6:22 PM

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Ping is always high from 9 PM to 2 AM in Asia

tranquil tiger Aug 2, 2019, 6:22 PM

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Why there is no Extreme FPS on HDR mode for devices like oneplus 6 & 6t ?

limpid socket Aug 2, 2019, 6:24 PM

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@cosmic gazelle it could be due to the server traffic issue, a lot of players might be playing on the server at the same time and hence causing the lag, or it might be your internet.

opaque mist Aug 2, 2019, 6:25 PM

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How long does a twitter profile pic take to update to ingame it’s been like a week

cosmic gazelle Aug 2, 2019, 6:25 PM

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@limpid socket my internet is fast...we all are facing the same issue since the new update

opaque mist Aug 2, 2019, 6:27 PM

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@cosmic gazelle Asia has a lot of players so the servers tend to get over populated

cosmic gazelle Aug 2, 2019, 6:28 PM

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@opaque mist they should have a solution for it right, it's a disadvantage for me and could be an advantage for others

opaque mist Aug 2, 2019, 6:29 PM

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@cosmic gazelle they try their best to fix it as fast as possible

cosmic gazelle Aug 2, 2019, 6:29 PM

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@opaque mistany update on flag change glitch where you don't get ranked in region

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Since Season 5 Im waiting for it to be solved

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I gues that's a lot of time..

opaque mist Aug 2, 2019, 6:32 PM

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Ive never heard of that

surreal turtle Aug 2, 2019, 7:15 PM

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@night cloak @blazing saddle it's hard to get - in bronze tear

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If you are don't want to commit suicide

opaque plinth Aug 2, 2019, 7:20 PM

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My mic stopped working with the last update. Ive used the same headset for a year and its always worked before. Also, it doesnt work when i have no headset/headphones.

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and then it will work if i use a pair of earbuds, but they cause an awful echo . I've made sure permissions are set. I'm using an Ipad and both pubg and my ios are up to date. anyone got any tips or info for me?

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btw, i do get audio through the headset, and when i turn on the mic, i get no UI warnings or anything. it acts as if the mic turned on fine, but no one can hear me and i dont get thee little mic icon next to my name when i make noise

brazen flint Aug 2, 2019, 7:46 PM

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Europe server full of jump hackers pubgm_hidethepain

hidden gorge Aug 2, 2019, 7:56 PM

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terminate this channels

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Void GamingYT

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Royal Gaming

storm flumeBOT Aug 2, 2019, 8:01 PM

#

Hello, @brazen flint!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

hidden gorge Aug 2, 2019, 8:02 PM

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nothing happen when i report them

night cloak Aug 2, 2019, 8:16 PM

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I’m done....

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I headshot this dude in car and got banned 10 minutes

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15th time

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I swear game doesn’t want me to become conqueror

fallen heron Aug 2, 2019, 8:20 PM

#

Hi there,
is there any way of reaching Tencent Game via mail?
I visited the the PUBG Mobile finals event in Berlin last weekend and people who bought tickets were supposed to get ingame items and crates. On the first day I was first told, that the codes would be available later that day, then later i was told late in the evening, then they were supposed to be available on saturday. Saturday I was told that they would be sent via email but the mail never came.

#

I bought 4 weekend tickets for me and my friends.

#

📎 screenshot.JPG

onyx cairn Aug 2, 2019, 8:22 PM

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@fallen heron
You will receive an email send to the same address like your ordered tickets. Keep an eye on it in the next days.

fallen heron Aug 2, 2019, 8:23 PM

#

So the mail is still coming?

onyx cairn Aug 2, 2019, 8:24 PM

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Yes, the team will send them out in the next days. Don't worry, but it takes a bit time!

fallen heron Aug 2, 2019, 8:24 PM

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ah, okay

velvet bone Aug 2, 2019, 8:24 PM

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Add more loot!!!

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Can hardly find any good loot

fallen heron Aug 2, 2019, 8:25 PM

#

thank you @velvet bone

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@onyx cairn err thank you

onyx cairn Aug 2, 2019, 8:26 PM

#

That's what I'm here for! @fallen heron

fallen heron Aug 2, 2019, 8:26 PM

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this is my first time on discord 😃

onyx cairn Aug 2, 2019, 8:26 PM

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@velvet bone
You can suggest something like that directly to the customer service in game!

#

@fallen heron
Enjoy your time here and feel free to use the support channels if you need any help. Or have some unrelated conversations in #chat !

velvet bone Aug 2, 2019, 8:27 PM

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Why can't you do anything about it!?

onyx cairn Aug 2, 2019, 8:29 PM

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I can't do it because I'm very bad in developing.
But the customer service can reach some kindly persons who can help you with that!
@velvet bone

junior rune Aug 2, 2019, 9:00 PM

#

if it says super air drop on the way, doesn't that mean you are getting the air drop?

warm cedar Aug 2, 2019, 9:11 PM

#

Umm heyyy i wanted to point out that there are many good players in pakistan but no esports professional/official tornaments happen here nor we are able to join other tornaments like pmco so we all would be glad if esports official tours or tornaments would happen in Pakistan

tiny thistle Aug 2, 2019, 9:31 PM

#

Whats wrong with crates opennings i paid more than 50$ to get The golden sand kar98k skin in ocean creates you keep giving me silver fragements and masks ..whats wrong with this company taking our money and effort and giving us garbage things 😡😡

maiden glacier Aug 2, 2019, 9:32 PM

#

@tiny thistle ru new to PUBG or something?

tiny thistle Aug 2, 2019, 9:33 PM

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@maiden glacier no not new and i purchased season 3 and reached level 98

#

Missed that kar98 skin

maiden glacier Aug 2, 2019, 9:34 PM

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Lmao then why ru complaining about an everyday struggle 😂

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My friend spent 10kUC to get that gold kar skin

tiny thistle Aug 2, 2019, 9:34 PM

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@maiden glacier because we play and play and make effort and pay money then we got a skin in each 50 crate thats unfair

maiden glacier Aug 2, 2019, 9:35 PM

#

I meann

#

It sucks but everyone know that and chose to spend money

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Like no one make u spend money here

tiny thistle Aug 2, 2019, 9:36 PM

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They must consider us as royale pass 3 buyers and improve our luck it just took 2 levels in that time to get it freely without needing to pay right now

night cloak Aug 2, 2019, 9:37 PM

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And again i get pushed by 2 ppl teaming in solos...something needs to happen ffs

📎 Screenshot_20190802-233308_PUBG_MOBILE.jpg

maiden glacier Aug 2, 2019, 9:37 PM

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Lol i don't think it will ever work like that @tiny thistle

tiny thistle Aug 2, 2019, 9:38 PM

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@maiden glacier this game is so greeedy i will switch back to counter strike soon !

night cloak Aug 2, 2019, 9:59 PM

#

do people get banned for having high kds?

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I have currently a 150 kd but im wondering if ill be banned

modern gale Aug 2, 2019, 10:08 PM

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No, @night cloak. Anti-Cheating System will always keep an eye on players' behaviour in game strictly. Any rule violations in the game will be punished after detected by system.

Some common violations that will be detected by the system are as follows:

Use any cheating tools in the game;
Use any plug-in/auxiliary programs;
Any changes of client file data illegally;
Team games with cheating teammates multiple times.

tiny thistle Aug 2, 2019, 11:07 PM

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Why not offering the golden sand kar98k skin for players purchashing old royale passes for Uc or Credits money instead of this garbage random crates openning

humble relic Aug 2, 2019, 11:14 PM

#

Will I get banned if I try to make my iphone run extreme fps? (I have a iPhone 7)

storm flumeBOT Aug 2, 2019, 11:16 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @humble relic.

humble relic Aug 2, 2019, 11:17 PM

#

o

native ridge Aug 2, 2019, 11:35 PM

#

📎 IMG-20190803-WA0000.jpg

#

Hi

storm flumeBOT Aug 2, 2019, 11:52 PM

#

Please read this channel's pinned messages for further information, @native ridge:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

native ridge Aug 2, 2019, 11:58 PM

#

Ok thanks

tiny thistle Aug 3, 2019, 12:26 AM

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@storm flume please add lucky shop into middle east servers like lebanon , syria etc ... thank you

vagrant onyx Aug 3, 2019, 12:27 AM

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@worldly plume i am not sure
but i think the rank refresh on Monday

waxen pebble Aug 3, 2019, 1:14 AM

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Guys what about the "not ranked" issue

#

I Still have it although the admins here took my id and said that they will investigate the issue

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For those who wonder what is that issue it's when go to region ranking and it says "not ranked" and iam like 50 points away from being the 100 on the server

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It prevent me from being conqurer

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Waiting for response

night cloak Aug 3, 2019, 1:49 AM

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Who wrote this lmao

📎 image0.png

haughty cypress Aug 3, 2019, 1:50 AM

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when you newly hire some high school kids to write stuff for you

night cloak Aug 3, 2019, 1:51 AM

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idk if the writer even the played the game lol

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people actually read this trash article? surprised

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I took a gander lol

fluid bloom Aug 3, 2019, 2:02 AM

#

You can equip a red dot on an uzi on pc version

night cloak Aug 3, 2019, 2:06 AM

#

this isn't pc version

boreal palm Aug 3, 2019, 2:19 AM

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📎 unknown.png

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can someone banned this squad

blazing saddle Aug 3, 2019, 2:24 AM

#

@night cloak Hey! Regarding your query about rating points.
It has been confirmed and tested out that there will be no positive points received if you go AFK/ Exit the lobby after the game has started. You are likely to get 0 points or negetive points based on the position secured even after being AFK.

storm flumeBOT Aug 3, 2019, 2:26 AM

#

Hello, @boreal palm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

vale pollen Aug 3, 2019, 2:34 AM

#

Any online moderator?
I need to talk to someone who can give me a solution to the ban for no reason they gave me

upper ocean Aug 3, 2019, 2:37 AM

#

Can I buy UC with a maestro card?

#

Is there any way to do it?

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Its not visa or mastercard

vale pollen Aug 3, 2019, 2:56 AM

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Some moderator who is online because from the official pubgmobil page they send me here and here nobody answers!

modern gale Aug 3, 2019, 2:59 AM

#

Maestro Card debit cards can be used to pay for purchases online, and is used the same way any other debit card is used online, @upper ocean.

#

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers, @vale pollen.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the "File Claim" button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

Note: Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

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Have any question related to PUBG MOBILE? Ask your questions related to PUBG MOBILE only here. We provide support only for the English global version of the game.

Please note that we are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

wooden oasis Aug 3, 2019, 3:10 AM

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Bro about bonus challenge

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Ya but expert level will give 150 uc for winning and additional 4.5 uc per kill is it true and how is it possible

boreal palm Aug 3, 2019, 3:32 AM

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i need help for this bug

dim swift Aug 3, 2019, 3:33 AM

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I wanted to make the match only crossbows, everything seemed to be removed, but air cargo and the red zone could not be turned off, it turned out to be a vanchanalia ...
Can I turn them off altogether?

boreal palm Aug 3, 2019, 3:34 AM

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i have the video of the hacker

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where i can share for the community ?

maiden raptor Aug 3, 2019, 3:35 AM

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Can you fix the lag and bug for Android players please Pubg 🙏

boreal palm Aug 3, 2019, 3:36 AM

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📎 2019-08-02_20-32-55.mp4

storm flumeBOT Aug 3, 2019, 3:38 AM

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Hello, @boreal palm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

boreal palm Aug 3, 2019, 3:38 AM

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@storm flume i have a video hacker

hollow cape Aug 3, 2019, 3:42 AM

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Okay, even tencent doesn't want me to play

📎 Screenshot_2019-08-03-09-41-56-537_com.tencent.ig.png

daring patio Aug 3, 2019, 3:46 AM

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Why am I experiencing lag?

When the battery is low, the frame rate will slow down, causing lag. Recharging your phone to try again.

The device's Temperature Control will be triggered when the phone is hot, which slows down the frame and make the game lag. Recharge you phone while lowering phone temperature and play later.

When there are too many processes running on the device, it will lag. Close all processes and restart the phone.
If you set a higher graphic settings beyond the hardware capability of your device, it will cause your game to lag. In this case please lower your graphic settings.

Pay attention to the signal in bottom left while you are in a match or during server selection. A yellow or red signal means your ping is high. In this case, you can switch your connection to Wi-Fi or 4G, or reduce graphic settings by selecting classic style.

What should I do if I am experiencing lag?

If you encounter lag, please try the following:

**1. Check out if you have selected the optimal server: **
Tap the Select Mode button below the Start button in Lobby screen, then tap the server button in the top right corner. Select the server with the lowest ping.
2. Check if your graphics settings are compatible with your device.
Tap the setting button in the bottom right corner in Lobby, go to the Graphics menu and change graphics settings.
3. Change your connection method (4G vs. Wi-Fi) or move to a place with better signal.
4. Exit the game and clear some space on your device, then log into the game again.
Before logging out, please note that if you are playing as a guest, logging out may erase your progress.
5. Tap the Repair button on the right side of Login screen to repair PUBG MOBILE.
6. Download and install the game again.

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@maiden raptor. 👆🏻

night cloak Aug 3, 2019, 3:52 AM

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night cloak Aug 3, 2019, 4:23 AM

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Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @vale pollen.

vale pollen Aug 3, 2019, 4:30 AM

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@night cloak And so they send you to talk to the administrators in discord? They give you to enter these links, so they directly tease us from both sides.
thank you very much for your no time

night cloak Aug 3, 2019, 4:34 AM

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You're very much welcome.

dim swift Aug 3, 2019, 4:42 AM

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Как можно отключить воздушные грузы? Вы скажете договориться. А отвечу.
Офигенно можно договориться с 100 человеками чтобы не брать оружие с грузов, всегда найдётся сверхразум. Всё убрал, оставил только арбалеты и холодное оружие и гранатами. Когда обнаружили что нельзя убать красную зону, транспорт и воздушные грузы. То изменили правила.
Нашёлся сначало тот кто взял пулемёт и начал во всех стрелять, благо его перехал БелАЗ и всё пошло нормально. Затем в препоследнию зону абсолютно все использовали транспорт. Почему нельзя просто скопировать все пункты с ПК PUBG? За что я отдавал деньги за карточку лобби?

📎 kwJYw1dEk-0.jpg 📎 v96iMEjID5E.jpg 📎 CxD7FKH-nDY.jpg

blazing saddle Aug 3, 2019, 4:47 AM

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@dim swift Please ask questions in English.
Also, it is not possible to turn off air cargo in custom match even in Advanced room card for now.

Пожалуйста, задавайте вопросы на английском языке.

dim swift Aug 3, 2019, 4:48 AM

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@blazing saddle why?

blazing saddle Aug 3, 2019, 4:48 AM

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@dim swift The feature is not available yet. Maybe will be added in future.

dim swift Aug 3, 2019, 4:49 AM

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@blazing saddle I pay for custom match.

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Ok

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Tencent can't copy all points from PC PUBG custom match?

blazing saddle Aug 3, 2019, 4:52 AM

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We have no information about that. You can provide suggestion in ingame customer support.

lapis flax Aug 3, 2019, 5:14 AM

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Game keeps closing, at first it happened when I enter match today everytime, now after I repair it happens inside match after about 5 mins

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It's happening from today morning

blazing saddle Aug 3, 2019, 5:23 AM

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@lapis flax Did you face the issue before the 0.13.5 update?

lapis flax Aug 3, 2019, 5:26 AM

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No

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It just happened and I couldn't even enter match this time

fallen nova Aug 3, 2019, 5:27 AM

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where do I submit a clan recruitment announcement?

blazing saddle Aug 3, 2019, 5:29 AM

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@fallen nova check the pinned message in #clans.

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@lapis flax The game is crashing right?

lapis flax Aug 3, 2019, 5:30 AM

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Yeah

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Btw my copy of the game isnt from the play store, I sideloaded it from a friend of mine

blazing saddle Aug 3, 2019, 5:32 AM

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@lapis flax It is recommended that you download the game from either the official site or from the play store.
This could be the reason that some of the ingame files you received must be corrupted.
Try to clear the game cache from device settings and let it redownload the resources.

lapis flax Aug 3, 2019, 5:33 AM

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Yeah it worked fine for two weeks though

blazing saddle Aug 3, 2019, 5:34 AM

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@lapis flax Yeah just clear the cache, let it redownload the resources. It should work fine.
If the problem persists, try reinstalling the game from the play store or the website.

lapis flax Aug 3, 2019, 5:34 AM

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Mayble Ill just reinstall the game to be safe

blazing saddle Aug 3, 2019, 5:34 AM

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Yeah, that works.

high vine Aug 3, 2019, 6:15 AM

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Well guys my pubg account was hacked and the hacker has put the account on sale what should i do? Its been 4 days haven't recived a reply from pubgm support

night cloak Aug 3, 2019, 6:16 AM

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There is nothing you can really do. Your account is your own responsibility. Anything that happens to it is on you. You also agreed to that term in the ToS.

high vine Aug 3, 2019, 6:17 AM

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But i have ever recipt and every proof that account belongs to me

tall fulcrum Aug 3, 2019, 6:18 AM

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I want to take one of my friends account but the problem that is arising is........I am unable to link my fb account by unlinking is his fb account.....
Please help...!

cosmic gazelle Aug 3, 2019, 6:30 AM

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Ok so this happened twice just now in Solo Mode.
First,I was behind the wall and a guy shot at me with S686 and I died..there was no way for me to die.
I wasn't crouched that I'll get glitched.
Second- I dropped at Novo,I had S686, the guy came in front of me,I shot him, it showed the shot mark and I died instantly with his vector,I checked his health, he lost only 20 HP,alright I can agree with that ok?I dont want to but ok.
When I see my result, the damage was 0.
So where that 20% damage was gone?why didn't it get registered?
I play in 30 ms on ROG phone.

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This game is broken

lapis flax Aug 3, 2019, 6:36 AM

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Game's still crashing even after I reinstalled

limber wind Aug 3, 2019, 6:38 AM

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Why can't I buy room cards from clan shop?

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@cosmic gazelle he might be a hacker

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And the 20hp loss could be from before

cosmic gazelle Aug 3, 2019, 6:47 AM

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@limber wind no he landed in front of me with me

limber wind Aug 3, 2019, 6:47 AM

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Then it's a bugged game

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Do you have any idea why I can't purchase room cards from clan shop @cosmic gazelle?

blissful leaf Aug 3, 2019, 7:15 AM

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@cosmic gazelle i headshoted someone face to face with s686 but at the same time he killed me with a AK...I died he did not.
What the heck i saw blood on his head he had no helmet i heared the bang and i had 70 ping 😑

storm flumeBOT Aug 3, 2019, 7:26 AM

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Hello, @blissful leaf!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

blazing saddle Aug 3, 2019, 7:27 AM

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@limber wind There is a limit on it.

limber wind Aug 3, 2019, 7:32 AM

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How much @blazing saddle?

stark plinth Aug 3, 2019, 7:35 AM

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When will be the not ranked issue solved

night cloak Aug 3, 2019, 7:58 AM

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pubg mobile its sheet game
i go classic mode match (rank) im in landing and i see 1 pepole have awm and kill the other players
pubg mobile have sheet anti cheat

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You can not unlink an account once it is linked, @tall fulcrum.

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It is likely sync delay, @cosmic gazelle.

blazing saddle Aug 3, 2019, 8:15 AM

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@night cloak You can report any kind of cheat users or unfair players using unfair means via the ingame report button.

night cloak Aug 3, 2019, 8:37 AM

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@blazing saddle he dont kill me and i know it report hackers but u can contact with developers pubg for crate anti cheat ?

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Is there a way to report cheaters who exit the TDM seconds before the final draw, TDM became thier favourite playground! And they are killing the joy of the game!

blazing saddle Aug 3, 2019, 8:40 AM

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@night cloak There is already an anti cheat system present. To get hackers suspended, you have to report them ingame.

storm flumeBOT Aug 3, 2019, 8:40 AM

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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak Aug 3, 2019, 8:41 AM

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@blazing saddle i understand that, but in TDM if cheater exit before end of the game there is no "ingame report"

blazing saddle Aug 3, 2019, 8:42 AM

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@night cloak there is a report button. You can click it and report he player for misusing glitches.

night cloak Aug 3, 2019, 8:45 AM

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@blazing saddle thanks

lapis flax Aug 3, 2019, 8:54 AM

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Game's still crashing even after I reinstalled

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Keeps crashing after about 5mins in game

craggy blade Aug 3, 2019, 9:14 AM

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Why the summer challenge was not available in South East Asia?

frozen schooner Aug 3, 2019, 9:22 AM

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why is this?

📎 Screenshot_35.png

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🤧

📎 Screenshot_34.png

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i buy those skin from Offer Zone now it shows me this!

open light Aug 3, 2019, 9:25 AM

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Does the clan leader gets replaced itself if the leader does not get active for some time?

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Anyone here?

spring void Aug 3, 2019, 9:43 AM

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@frozen schooner was offer zone avaiable in your country? It clearly states the countries it can be used in

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@open light if the leader does not participate in clan activity then he is replaced

open light Aug 3, 2019, 9:47 AM

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And what if the leader gets back?

spring void Aug 3, 2019, 9:48 AM

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If after being demoted then nothing can be done, the most active player will become the leader

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@open light

open light Aug 3, 2019, 9:53 AM

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What's the damn point of co-leader then?

left wharf Aug 3, 2019, 9:54 AM

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wth game is super choppy now. dangerous lags and network error ever felt in pubg mob

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i am always teleporting due to stupid lags..though i have good ping and connection

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plz fix it ,just becoz of lag i got -36

blissful leaf Aug 3, 2019, 9:57 AM

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@left wharf network yeah but lag? You can't say that the game its not well optimized my phone reached 45°C and there was no lag
45°C because i was using Data+hotspot

haughty cypress Aug 3, 2019, 9:58 AM

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well tbf, the game really isnt optimized that well compared to older versions

stuck cairn Aug 3, 2019, 9:58 AM

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Uh we came in second place when nobody else was alive

haughty cypress Aug 3, 2019, 9:59 AM

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anything below an iphone6 capability is unplayable

open light Aug 3, 2019, 9:59 AM

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@haughty cypress maybe because the devs are now drunk

stuck cairn Aug 3, 2019, 9:59 AM

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📎 image0.png

haughty cypress Aug 3, 2019, 9:59 AM

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@stuck cairn last place glitched under the map most likely

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just spam heals to win

upper ocean Aug 3, 2019, 10:01 AM

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How can I buy UCs with a maestro card?

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When i type my cards number it says that payment method is not accepted

haughty cypress Aug 3, 2019, 10:05 AM

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~~maybe your card isnt legit but idk what a maestro card is anyways~~

stuck cairn Aug 3, 2019, 10:06 AM

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Ye should fix ur game

night cloak Aug 3, 2019, 10:08 AM

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best bug for ever

📎 unknown.png

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@night cloak restart the game.!

storm flumeBOT Aug 3, 2019, 10:10 AM

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Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak Aug 3, 2019, 10:14 AM

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LOOOL ;D

📎 unknown.png

teal cradle Aug 3, 2019, 10:16 AM

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📎 Screenshot_20190803-131257.png

storm flumeBOT Aug 3, 2019, 10:16 AM

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Please read this channel's pinned messages for further information, @teal cradle:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

teal cradle Aug 3, 2019, 10:22 AM

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bro it isnt working

night cloak Aug 3, 2019, 10:25 AM

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@teal cradle

📎 C360_2019-08-03-18-24-36-608.jpg

knotty seal Aug 3, 2019, 10:26 AM

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Hello

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When will crew challenge competition titles be awarded?

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What?!

night cloak Aug 3, 2019, 10:27 AM

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After the competition, sorry.

knotty seal Aug 3, 2019, 10:28 AM

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Ahh.. No problem. but when does the contest end?

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@night cloak ?

half wadi Aug 3, 2019, 10:29 AM

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I got one day banned yesterday but why?

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It's says data error with client, and check my network connection

night cloak Aug 3, 2019, 10:31 AM

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In a few days, I think. It's currently the finals, @knotty seal.

storm flumeBOT Aug 3, 2019, 10:31 AM

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Please read this channel's pinned messages for further information, @half wadi:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

half wadi Aug 3, 2019, 10:32 AM

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@night cloak done what's wrong with my client (

night cloak Aug 3, 2019, 10:32 AM

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ez bug

📎 unknown.png

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https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

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@half wadi

storm flumeBOT Aug 3, 2019, 10:33 AM

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Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

velvet bone Aug 3, 2019, 10:36 AM

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Why do I join solo squad mode when joining normal squad mode?

night cloak Aug 3, 2019, 10:36 AM

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Did you enable auto-matching?

velvet bone Aug 3, 2019, 10:37 AM

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Let me check.

tawny galleon Aug 3, 2019, 10:38 AM

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Player from my team kill me and even I have reported twice about it, his merit is still 100%

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Neither any action is taken on him

velvet bone Aug 3, 2019, 10:40 AM

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@night cloak I don't know what you mean by enabling auto-matching. Even if I enable it, it'll get disabled after completing a game mode.

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I think it's a bug that needs reporting.

open light Aug 3, 2019, 10:45 AM

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@night cloak how the heck do i get my leadership back ?

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The game gave it away to some random member who was not even an elite just because i was inactive for some days and now i am just a member

night cloak Aug 3, 2019, 10:46 AM

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Uh, no. It's not a bug, @velvet bone.

rare scaffold Aug 3, 2019, 10:46 AM

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You need to ask that leader to give his ownership back to you, it depends on that leader though

night cloak Aug 3, 2019, 10:46 AM

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Just enable auto matching.

open light Aug 3, 2019, 10:46 AM

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@rare scaffold why would a player not even an elite give away leadership if a level 9 clan?

night cloak Aug 3, 2019, 10:46 AM

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Open the map selection tab. You will see an Auto matching option in the bottom right.

rare scaffold Aug 3, 2019, 10:47 AM

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According to me, system gives ownership of a clan to the guy who is most active, I am not 100% sure but this seems to be a good guess @open light

open light Aug 3, 2019, 10:47 AM

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What is the point of co-leaders?

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I know you are just contributors here but hope you understand the frustration. Taking clan to lvl 9 took a lot of time

rare scaffold Aug 3, 2019, 10:49 AM

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I really really understand you, I had the same situation once but not in this game, but I do understand and yes it is really frustrating

open light Aug 3, 2019, 10:49 AM

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Can't you guys give any suggestions to the devs?

rare scaffold Aug 3, 2019, 10:50 AM

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Wish we could but we aren't in direct contact with the Devs :/

open light Aug 3, 2019, 10:52 AM

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Wow. Looks like devs got trash instead of IQ. You give options for multiple co-leaders and then shift leader position to a random member. GG

tawny galleon Aug 3, 2019, 11:09 AM

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Why any action isn't taken against that guy yet .

night cloak Aug 3, 2019, 11:11 AM

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It takes time.

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📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png

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It won’t show the emoji

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@night cloak

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You see the Manage 12/12 at the top right corner?

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Tap on that and see if it's there.

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Yah

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It isn’t

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Wait, I'm pretty sure it's a winning pose.

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Tap on the icon below the emojis.

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It’s uh emote...

grizzled relic Aug 3, 2019, 11:21 AM

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can someone help me, my acc was cheating by someone :'(

night cloak Aug 3, 2019, 11:21 AM

#

📎 image0.png

grizzled relic Aug 3, 2019, 11:21 AM

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and got banned 10 years

night cloak Aug 3, 2019, 11:22 AM

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Right.

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Hold on.

grizzled relic Aug 3, 2019, 11:22 AM

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@night cloak can u help me pls

night cloak Aug 3, 2019, 11:22 AM

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Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @grizzled relic.

grizzled relic Aug 3, 2019, 11:23 AM

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ok i try

night cloak Aug 3, 2019, 11:23 AM

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Isn't it the one above the waving emote, @night cloak?

grizzled relic Aug 3, 2019, 11:24 AM

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📎 Screenshot_20190803_182431.jpg

humble star Aug 3, 2019, 11:24 AM

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ok

night cloak Aug 3, 2019, 11:25 AM

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😅😅

#

Thanks!! :3

#

Cheers.

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There is nothing you can really do. Your account is your own responsibility. Anything that happens to it is on you. You also agreed to that term in the ToS, @grizzled relic.

grizzled relic Aug 3, 2019, 11:26 AM

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:'(

glacial violet Aug 3, 2019, 11:36 AM

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@grizzled relic mine is banned for more than week without any reply just pray to get one 😑

grizzled relic Aug 3, 2019, 11:38 AM

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i hope

terse briar Aug 3, 2019, 11:43 AM

#

There is bug, primary weapon can actived while driving motorcycle

night cloak Aug 3, 2019, 11:47 AM

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Driving or riding?

storm flumeBOT Aug 3, 2019, 11:47 AM

#

Hello, @terse briar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

velvet bone Aug 3, 2019, 11:49 AM

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@night cloak Then what is it?

#

Also, I was just playing and there were 3 people left. I saw 2 people ahead of me and then somehow one of the person comes behind me and kills me. Therefore, get rid of hackers now!

upper ocean Aug 3, 2019, 11:53 AM

#

@night cloak

#

So I got a maestro card and idk if I can buy UC with it

wraith steeple Aug 3, 2019, 11:53 AM

#

Where can i report cheaters in crew challenge

regal jungle Aug 3, 2019, 12:03 PM

#

I can't finish my rp missions:(. They don't Register berfore next day

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I post here because they never listen in-game

night cloak Aug 3, 2019, 12:08 PM

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Where can I find my registration date?

#

I lost my guest account and trying to recover it.

bold siren Aug 3, 2019, 12:09 PM

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You cannot recover back a guest account, @night cloak.

night cloak Aug 3, 2019, 12:09 PM

#

They're trying to help me recover it...vut asking for registration date for my old acct and new acct?

sinful cipher Aug 3, 2019, 12:10 PM

#

📎 Screenshot_20190803-174454.jpg

#

📎 Screenshot_20190803-181027.jpg

night cloak Aug 3, 2019, 12:10 PM

#

@sinful cipher
You probably don't hane enough funds

#

This has happened to me before

sinful cipher Aug 3, 2019, 12:11 PM

#

How could I solve it??

night cloak Aug 3, 2019, 12:12 PM

#

@sinful cipher Try buying 60 UC first. It could be the tax which is more than 5$.

sinful cipher Aug 3, 2019, 12:12 PM

#

Okay

#

📎 Screenshot_20190803-181319.jpg

#

Thanks @night cloak

night cloak Aug 3, 2019, 12:14 PM

#

@night cloak Can I see a screenshot of them asking for your registration date?

#

@sinful cipher That was it then.

sinful cipher Aug 3, 2019, 12:14 PM

#

Yup

storm flumeBOT Aug 3, 2019, 12:16 PM

#

Hello, @velvet bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak Aug 3, 2019, 12:17 PM

#

Could you provide a screenshot of the Maestro card?

fervent robin Aug 3, 2019, 12:25 PM

#

Anyone here to help me

storm flumeBOT Aug 3, 2019, 12:25 PM

#

Hello, @fervent robin!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak Aug 3, 2019, 12:46 PM

#

@upper ocean @night cloak Google Play Store do not accept Maestro cards

#

Online banking works without any trouble

#

@upper ocean you can buy UC from www.midasbuy.com or www.pubgmobile.com/pay with PayTM where you can use your Maestro card while payment

velvet bone Aug 3, 2019, 12:52 PM

#

@night cloak Stop ignoring me.

night cloak Aug 3, 2019, 12:52 PM

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Ignoring you?

#

I answered you.

daring pine Aug 3, 2019, 12:57 PM

#

📎 image0.png

haughty cypress Aug 3, 2019, 12:57 PM

#

refer to pinned messages @daring pine

daring pine Aug 3, 2019, 12:58 PM

#

@haughty cypress i tried that already.

#

I was playing a round when the error occured

dire lily Aug 3, 2019, 12:59 PM

#

📎 Screenshot_20190803-182629.jpg

#

Same I am also getting error

night cloak Aug 3, 2019, 1:00 PM

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That's caused by your internet connection.

dire lily Aug 3, 2019, 1:00 PM

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No see the Ms

#

20ms

night cloak Aug 3, 2019, 1:01 PM

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Doesn't matter.

dire lily Aug 3, 2019, 1:01 PM

#

Network error

night cloak Aug 3, 2019, 1:01 PM

#

The notice clearly says it's an issue with your internet connection.

dire lily Aug 3, 2019, 1:02 PM

#

My internet connection are good today only getting error I got this three times today I don't know why to me

daring pine Aug 3, 2019, 1:07 PM

#

@haughty cypress somehow it works again smh...

haughty cypress Aug 3, 2019, 1:07 PM

#

you prolly just clicked something wrong previously lmao

velvet bone Aug 3, 2019, 1:07 PM

#

@night cloak Where?

night cloak Aug 3, 2019, 1:26 PM

#

Scroll up, @velvet bone.

rich breach Aug 3, 2019, 1:36 PM

#

1 @dire lily @dire lily

dire lily Aug 3, 2019, 1:37 PM

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Yes

#

@rich breach tell bro

rich breach Aug 3, 2019, 1:39 PM

#

@dire lily

formal nacelle Aug 3, 2019, 1:53 PM

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Down? Cant enter to lobby

#

Stuck loading updated

dire lily Aug 3, 2019, 1:57 PM

#

@rich breach yes

fossil ice Aug 3, 2019, 1:59 PM

#

Guys any one have this kind of problem before?its kick me out from game

📎 image0.png

rich breach Aug 3, 2019, 2:01 PM

#

m416

#

flare firstaidkit flare helmet_3

dire lily Aug 3, 2019, 2:02 PM

#

Tell now

rich breach Aug 3, 2019, 2:02 PM

#

انا عربي

dire lily Aug 3, 2019, 2:03 PM

#

Change language

#

@fossil ice same here

pallid saffron Aug 3, 2019, 2:04 PM

#

📎 Screenshot_20190802-220022.png

dire lily Aug 3, 2019, 2:04 PM

#

I don't know why I getting error

fossil ice Aug 3, 2019, 2:04 PM

#

Rocky while i was playing yesterday its kick me out and today the same all my internet is good error with client

dire lily Aug 3, 2019, 2:05 PM

#

Same @fossil ice

fossil ice Aug 3, 2019, 2:05 PM

#

I try delete use all the tricks nothing work until you wait to unlock then they will block you again

dire lily Aug 3, 2019, 2:05 PM

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But I got three times today

#

So I left pubg

quiet oxide Aug 3, 2019, 2:05 PM

#

can i buy BP for CU?

fossil ice Aug 3, 2019, 2:07 PM

#

I think will do the same i’m regret on the money i spend

pallid saffron Aug 3, 2019, 2:09 PM

#

📎 Screenshot_20190803-195227.png

#

Look at this noob hacker report him

storm flumeBOT Aug 3, 2019, 2:12 PM

#

Hello, @pallid saffron!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

daring pine Aug 3, 2019, 2:12 PM

#

@fossil ice i had it today aswell. reconnect to the wifi and restart ur device

blazing saddle Aug 3, 2019, 2:13 PM

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@night cloak Check #news

fossil ice Aug 3, 2019, 2:14 PM

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@daring pine i try it nothing work till tomorrow unlock and i’m sure will do the same

daring pine Aug 3, 2019, 2:18 PM

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It worked after like 20 min @fossil ice

pallid saffron Aug 3, 2019, 2:19 PM

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@storm flume but how can I cheater should be ban soon

fossil ice Aug 3, 2019, 2:19 PM

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@daring pine even i’m playing most of the time on my mobile internet 4G

blazing saddle Aug 3, 2019, 2:19 PM

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@pallid saffron You have to be patient. Reporting speeds up the process of investigation. The system receives a lot of reports and it takes time for it investigate each account individually.

pallid saffron Aug 3, 2019, 2:21 PM

#

@blazing saddletoday I played some thing like 20 match . In every single game there was hacker

blazing saddle Aug 3, 2019, 2:21 PM

#

@fossil ice for the connection error problem refer to the pinned message, there is a solution for it.
If it does not work, it is likely that it is caused by 3rd party interference, most commonly hacks/cheats/scripts.

dire lily Aug 3, 2019, 2:22 PM

#

@daring pine getting again u will play

fossil ice Aug 3, 2019, 2:23 PM

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@blazing saddle man i don’t use any of this i’m playing on iphone x max clean game there is no pleasure for me to cheat or use hacks

dire lily Aug 3, 2019, 2:23 PM

#

Same here @blazing saddle

blazing saddle Aug 3, 2019, 2:23 PM

#

Then just check the solution in pinned message. It may be due to incorrect data being sent from your client by the ISP.
@dire lily @fossil ice

#

@pallid saffron We do not deal with hacker reports here.

dire lily Aug 3, 2019, 2:24 PM

#

Bro pinnedd where

storm flumeBOT Aug 3, 2019, 2:24 PM

#

Please read this channel's pinned messages for further information, @dire lily:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

pallid saffron Aug 3, 2019, 2:26 PM

#

@blazing saddlei have a question then

blazing saddle Aug 3, 2019, 2:26 PM

#

Feel free to ask.

pallid saffron Aug 3, 2019, 2:27 PM

#

@blazing saddlepeople are hacking my pubg account also. Bit how ??

lucid spoke Aug 3, 2019, 2:27 PM

#

hey! so today i was logged out of game when i opened it,so i tried to log in again(withFB) but it said the password i entered is wrong so i changed it...but its still saying the password is in correct, and i cant log back in, do u guys have any suggestions how can i solve this problem?

blazing saddle Aug 3, 2019, 2:28 PM

#

We do not provide any information related to hacks/cheats or any kind of means of playing which give an unfair advantage. We also do not allow other users to promote or spread knowledge about such information in this server. If you find someone doing that, please report the user in #discord, @pallid saffron

pallid saffron Aug 3, 2019, 2:28 PM

#

Another people is using my pubg account

blazing saddle Aug 3, 2019, 2:29 PM

#

@lucid spoke This is a facebook related problem and not directly related to PUBG Mobile.
Kindly refer to Facebook support for such help.

#

https://m.facebook.com/help/
This should help.

Help Center

lucid spoke Aug 3, 2019, 2:30 PM

#

@blazing saddle i saw that answer coming but i tried....anyway tha ks so much brother

spring void Aug 3, 2019, 2:32 PM

#

@pallid saffron please refer to the support ingame or to the connected accounts support

maiden wharf Aug 3, 2019, 2:41 PM

#

Hackers in crew challenge finals ! How do we report them?

storm flumeBOT Aug 3, 2019, 2:41 PM

#

Hello, @maiden wharf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

maiden wharf Aug 3, 2019, 2:42 PM

#

Names can’t be searched ! Coz of special character

#

And we let them kill us ? And spoil our crew challenge ?

#

We still have 3matches left
And there’s about 5hacker team out of 19 ! No joke , legit 5teams

velvet bone Aug 3, 2019, 2:52 PM

#

@night cloak You said it's not a bug, so what is it then?

night cloak Aug 3, 2019, 2:57 PM

#

@velvet bone

📎 Screenshot_20190803_225755_com.discord.jpg

dry trellis Aug 3, 2019, 3:05 PM

#

📎 Screenshot_20190803-012035.png

#

Look at the matching time, this was around mid nig of weekend most active time but still

night cloak Aug 3, 2019, 3:18 PM

#

Sometimes when i get in match, it stucks on loading screen. I am losing my rank

frosty nacelle Aug 3, 2019, 3:24 PM

#

Am unable to reject the clan joining request of a player every time error appeared that Action not allowed.any one for support ????

upper ocean Aug 3, 2019, 3:27 PM

#

📎 image0.png

#

Can someone confirm this? A moderator or something

#

PayTM isnt like an indian only payment thing?

haughty cypress Aug 3, 2019, 3:32 PM

#

@night cloak try reinstalling/restarting your device

#

@dry trellis commin stuff if you play that much duos

#

The algorithm doesnt want to match you against too low of a ranked players so you are stuck waiting

upper ocean Aug 3, 2019, 3:33 PM

#

That midasbuy site looks fishy ah

fossil ice Aug 3, 2019, 3:35 PM

#

@blazing saddle i try with different wifi with different hotspot too nothing work the same message i get,as a guest i can play but with facebook and game center till unlock

upper ocean Aug 3, 2019, 3:36 PM

#

Is this like officially linked with pubg mobile? Or is it a scam or something

📎 image0.png

fossil ice Aug 3, 2019, 3:36 PM

#

@daring pine nothing work (

haughty cypress Aug 3, 2019, 3:37 PM

#

Have you tried doing the stuff in pinned messages? @fossil ice

bold siren Aug 3, 2019, 3:38 PM

#

It is official, @upper ocean.

fossil ice Aug 3, 2019, 3:38 PM

#

@haughty cypress yes even delete the game twice nothing work at all,all i can is wait to unlock and i’m sure will happen the same

blazing saddle Aug 3, 2019, 3:38 PM

#

@upper ocean Yes, midasbuy if official.

#

@fossil ice Wait for it to unlock. The solution in the pinned message(DNS one) is to prevent it to happen again.

#

for info about how to change DNS refer to faq 1.4 in #481198147478224896.

fossil ice Aug 3, 2019, 3:40 PM

#

@blazing saddle when it happen today again,its happen while i’m playing with 4G mobile internet not wifi (

blazing saddle Aug 3, 2019, 3:41 PM

#

@fossil ice Then continue playing with WiFi. It must be a problem from your ISP for 4G network.

fossil ice Aug 3, 2019, 3:42 PM

#

@blazing saddle both of them i get the same msg,plus hotspot from other mobile the same,plus neighbor wifi the same msg (

blazing saddle Aug 3, 2019, 3:43 PM

#

@fossil ice Are you sure you tried changing DNS?

upper ocean Aug 3, 2019, 3:44 PM

#

📎 image0.png

#

Is it safe?

blazing saddle Aug 3, 2019, 3:44 PM

#

@upper ocean Dude, it is safe and official.

#

midasbuy is the only known webstore which is official.

broken sierra Aug 3, 2019, 3:44 PM

#

@upper ocean i tried it too, it's safe 300%

upper ocean Aug 3, 2019, 3:45 PM

#

Ok, so after I type my card info and everything, what can I do next?

blazing saddle Aug 3, 2019, 3:45 PM

#

It is explained on the website in clear language. @upper ocean

broken sierra Aug 3, 2019, 3:45 PM

#

Choose pack and proceed to pay, you will receive uc in-game

upper ocean Aug 3, 2019, 3:46 PM

#

I cant choose a pack

#

📎 image0.png

blazing saddle Aug 3, 2019, 3:47 PM

#

@upper ocean We do not provide help regarding that. We only deal with problems directly related to the game. This is a direct question about the webstore.

upper ocean Aug 3, 2019, 3:47 PM

#

So who can I ask about these things?

blazing saddle Aug 3, 2019, 3:47 PM

#

You can take this problem in dms or just google @upper ocean

upper ocean Aug 3, 2019, 3:48 PM

#

Can I dm you?

blazing saddle Aug 3, 2019, 3:48 PM

#

@upper ocean dm @broken sierra, he seems willing to help and has already used the payment method.

upper ocean Aug 3, 2019, 3:48 PM

#

Got it, thanks!

fossil ice Aug 3, 2019, 3:51 PM

#

@blazing saddle

📎 image0.png

blazing saddle Aug 3, 2019, 3:52 PM

#

Yes, just keep it this way. The issue wont occur again.
If it does, take the issue to the ingame customer support.

median garden Aug 3, 2019, 3:53 PM

#

What Is Summer Challenge?

#

it is available for India?

fossil ice Aug 3, 2019, 3:54 PM

#

@blazing saddle only bot answer on you in customer support ))

#

Thanks for your help

blazing saddle Aug 3, 2019, 3:55 PM

#

@median garden No it is not. It is a region locked event.

prime zenith Aug 3, 2019, 3:55 PM

#

@blazing saddle
Thanks a lot for helping me yesterday I didn't face the second problem anymore and when i saw this I logged in via Google play and I just face the first problem rarely, now I can play freely.
Thanks again, you are so nice and kinkd🌺

📎 Screenshot_20190803-111140_PUBG_MOBILE.jpg

blazing saddle Aug 3, 2019, 4:00 PM

#

@prime zenith No problem! Happy to help 😄

upper ocean Aug 3, 2019, 4:03 PM

#

PayTM is only for indian people?

broken sierra Aug 3, 2019, 4:03 PM

#

Search it up

sly minnow Aug 3, 2019, 4:14 PM

#

I am unable to login

#

Game keeps crashing on loading screen

merry sandal Aug 3, 2019, 4:15 PM

#

Ensure you have enough free RAM before opening the game again, @sly minnow.

sly minnow Aug 3, 2019, 4:16 PM

#

@merry sandal I do,

merry sandal Aug 3, 2019, 4:17 PM

#

All right. Does clearing its cache and repairing the client help? It is most probably a memory issue.

old haven Aug 3, 2019, 4:55 PM

#

How can i report hacker here

spring void Aug 3, 2019, 4:55 PM

#

@old haven not here please go report ingame

old haven Aug 3, 2019, 4:56 PM

#

Ok

fossil ice Aug 3, 2019, 4:58 PM

#

@blazing saddle i can login as a guest but not with my linked account why?

📎 image0.png

night cloak Aug 3, 2019, 5:01 PM

#

From which social media account you are trying to log in @fossil ice?

fossil ice Aug 3, 2019, 5:03 PM

#

@night cloak facebook game center,playing with iphone x max not vpn no cheat no 3d party clear game and i got this msg yesterday and today

📎 image0.png

spring void Aug 3, 2019, 5:08 PM

#

Please read this channel's pinned messages for further information,

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel. @fossil ice

fossil ice Aug 3, 2019, 5:09 PM

#

@spring void nothing work i try everything

glacial bramble Aug 3, 2019, 5:24 PM

#

No response from the server. Please try again later.
Request timed out.
Even my connection is working good

#

📎 Screenshot_20190803-224906.jpg 📎 Screenshot_20190803-224913.jpg

amber musk Aug 3, 2019, 5:25 PM

#

📎 Screenshot_2019-08-03-22-49-49-231_com.tencent.ig.png

#

These bloddy cheaters again killed us using glitch @admin

teal cradle Aug 3, 2019, 5:26 PM

#

guys i am having problems with middle east server my internet is good but everytime is see enemy my ping becomes 968

#

any solutions?

glacial bramble Aug 3, 2019, 5:28 PM

#

@teal cradle
SAME HERE
connection is working good but getting high ping like 250ms to 300... Then after i checked on soeedtest.net and it was showing 30 to 50ms

teal cradle Aug 3, 2019, 5:30 PM

#

@glacial bramblebro this is happening from today

#

i lost my rank

glacial bramble Aug 3, 2019, 5:30 PM

#

@teal cradle
That happening about 3-4 days

teal cradle Aug 3, 2019, 5:30 PM

#

@glacial brambleyes exactly but today it is very high

glacial bramble Aug 3, 2019, 5:31 PM

#

@teal cradle
Yes, right now I can't be able to play pubg, it's showing ...
No response from the server. Please try again later.
Request timed out.

teal cradle Aug 3, 2019, 5:31 PM

#

@glacial brambleme too 😂

glacial bramble Aug 3, 2019, 5:31 PM

#

I sent s.s

teal cradle Aug 3, 2019, 5:32 PM

#

they wont help

glacial bramble Aug 3, 2019, 5:32 PM

#

I was thinking to buy RP, but now i changed my mind to not to buy😂

teal cradle Aug 3, 2019, 5:33 PM

#

lol i bought and i regret doing my choice

glacial bramble Aug 3, 2019, 5:33 PM

#

@teal cradle
Yes, you're Right, they won't help at all...

#

😆 😆

night cloak Aug 3, 2019, 5:34 PM

#

@amber musk can you please explain what kind of glitch they?are using?

glacial bramble Aug 3, 2019, 5:34 PM

#

@night cloak seriously?😂 😂

night cloak Aug 3, 2019, 5:34 PM

#

@glacial bramble Do you need any help regarding PUBGM?

glacial bramble Aug 3, 2019, 5:35 PM

#

@night cloak i already sent mail, and s.s. to here too

teal cradle Aug 3, 2019, 5:35 PM

#

@night cloakping very high though my wifi is very good

glacial bramble Aug 3, 2019, 5:35 PM

#

@night cloak now waiti for respond

#

@night cloak
No response from the server. Please try again later.
Request timed out.

#

If my connection not good, i couldn't be able to send messages here tho

night cloak Aug 3, 2019, 5:37 PM

#

@glacial bramble check your internet connection using fast or Ookla speed test

glacial bramble Aug 3, 2019, 5:37 PM

#

@night cloak should i send screenshots of my internet speed that i have checked ??

night cloak Aug 3, 2019, 5:38 PM

#

@teal cradle there is a pinned message in this channel. Kindly check it. Hope it will help you.

glacial bramble Aug 3, 2019, 5:38 PM

#

@night cloak if my connection is not good then I can't even send mags here 😒

teal cradle Aug 3, 2019, 5:38 PM

#

ok thank u @night cloak

night cloak Aug 3, 2019, 5:39 PM

#

@glacial bramble even on bad network, you can send message here!

glacial bramble Aug 3, 2019, 5:40 PM

#

@night cloak ok

umbral whale Aug 3, 2019, 5:40 PM

#

Please help me

#

😭 😭

glacial bramble Aug 3, 2019, 5:41 PM

#

@night cloak checking connection...

night cloak Aug 3, 2019, 5:41 PM

#

@glacial bramble you can also check the pinned message. It will help you. Go to pinned message and scroll down. You will see a pinned message about using DNS. Try it

#

@umbral whale what do you need help with?

umbral whale Aug 3, 2019, 5:42 PM

#

📎 IMG-20190731-WA0003.jpg

#

Show after every matching

#

Because of this issue i lost my rankings

night cloak Aug 3, 2019, 5:43 PM

#

Have you checked your internet connection? @umbral whale

umbral whale Aug 3, 2019, 5:43 PM

#

Yes

night cloak Aug 3, 2019, 5:43 PM

#

Is it ok?

umbral whale Aug 3, 2019, 5:43 PM

#

It is running good on others

#

This issue happen with me every day

night cloak Aug 3, 2019, 5:46 PM

#

@umbral whale as there is no official announcement about server did not respond isse, i suggest you to check the first pinned message and also the pinned message about DNS. Check the message and Try the DNS changer.

umbral whale Aug 3, 2019, 5:47 PM

#

@night cloak this is helpless for me

night cloak Aug 3, 2019, 5:48 PM

#

Changing DNS may solve the problems! Check it! @umbral whale