questions

[teal cradle]

oh ok

[teal cradle]

@bold sirenthank u for telling me

[upper glacier]

What it give effect on my ac

[bold siren]

You're welcome, @teal cradle!

It says you have been teaming up with cheaters, @upper glacier.

[upper glacier]

He was a random team mate that in match making

[dense ridge]

@upper glacier play with known people

[upper glacier]

Just tell me what I lost now in my account my meri or elite pass skin an outfit

Merit*

[dense ridge]

You'll not loss anything for now

[pale falcon]

You might lose all of your season points, @upper glacier.

[upper glacier]

Sure only season points not anything on royal pass or other on inventry

When I try to log in it show this interface

Any one is hear

Any one is hear

[dense ridge]

You had ban?

[bold siren]

We don't deal with banned accounts here, @upper glacier. Wait until your account gets unlocked again.

[pale falcon]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into, @upper glacier.

I will be forced to mute you if you continue.

[left cairn]

👀 👌 👌

[upper glacier]

Iam really sorry for that.. I will follow your rules..

[bold siren]

You can't go back to the Global version if you have changed it, @grizzled pike.

[pale falcon]

Please don’t talk here if you don’t require support, @left cairn.

[grizzled pike]

So what can i do

I need my global account

[meager fox]

I sent multiple complaints in game customer support and in here and always I only get either automated replies, nothing or solutions for unrelated things. Why can't you take people seriously. I've played many games before their customer support respect the player needs they don't just take people's money and that's it

[grizzled pike]

I am not changing its automatically done when i open game thia showing me

[night cloak]

I wanna play Zombie mode 😦

How will I play

[dense ridge]

Wait till it's available

[hazy phoenix]

Guys how can i get the new outfit of the pmco ?

How can i know the winner

[night cloak]

@hazy phoenix you will get notification

[hazy phoenix]

@night cloakok thank u

[vagrant cloak]

How much coins do you get in the India Bonus Challenge in squad mode?

[spark gulch]

Pls fix this its ruining the game

[night cloak]

Does anyone know the format or resolution pubg mobile uses for their profile photos.

Reaolution size*

[dense ridge]

I think you can find them in game's data files, but you have to change the file format to png

[meager fox]

Why am I not getting any reply from you?

[dense ridge]

I'll have to turn of my dms now 😕

[blissful leaf]

@spark gulch you can't only if India Goverment decide to remove there measures

[spark gulch]

I dont live in india

[ivory otter]

Hi guys. I've not logged into pubg mobile for a while as we had a baby so not had a chance. Just got on, and I'm no longer the leader of my clan, some random guy is? Is it possible to get my clan back?

[night cloak]

Did the new update fix the TDM bug of the left fire freeze by kill feed?

[ivory otter]

@wintry heart are you able to assist?

[lime quail]

Hello , what are you guys waiting to put only player on a classic match ??

[sudden breach]

Can you take punisher off my name plz

[night cloak]

You have to go to #discord @sudden breach

[lime quail]

@night cloak Can you repond to my question

[bold siren]

What do you mean, @lime quail?

Check your internet connection, @frosty dove.

[frosty dove]

I already did @bold siren.

[lime quail]

@bold siren Why are you not stopping with bots , just put only real player, let people grown on the game like they have to do , stop acting onmy for money and lazy tho

[shy lance]

Hey all! I recently bought a redmi note 7 which runs pubg perfectly, however, you know how when you have high ping, you kinda get teleported back to the place you were originally if you try moving? Well, I'm getting that but with ping <200, do you think this is device related? I played on the same network with a friend and I was the only one getting the bug
I hope there's a solution, thanks in advance

[bold siren]

Try rebooting your device and switching the internet connection. @frosty dove.

We are just volunteers here, @lime quail. Being matched with bots are most likely related to your rank in-game.

It might be, try clearing your phone's cache, @shy lance.

[real pond]

They really muted me for a couple minutes for using a plane deck name

[frosty dove]

Thank you @bold siren, i'll try.

[lime quail]

@bold siren Do i look like a chiken playing pubg ? You look like a bot too

[shy lance]

Yup I tried clearing my cache and changing all sorts of graphics settings, but I get the same thing

Ah, it really would suck if this is just my phone

[bold siren]

No need to complain about it in here, we truly understand your frustration but this channel is only related to in-game support(s), @lime quail. Feel free to have discussions in <#481199564271910912-393088095840370689-general-chat> & <#481199545858916393-393088095840370689-pubgm-chat>.

Maybe you can try switching your internet connection, @shy lance.

[lime quail]

@bold siren Thank you Alexa

[shy lance]

Yep tried that too, on my friend's wifi and on mine as well, don't have a sim rn tho so I haven't been able to try it out on data

Still tho, I'd be playing mostly on wifi

[wheat crater]

Can I report someone

I would like to report @night cloak of being toxic and viable

[bold siren]

<#481792418564407296-393088095840370689-discord-support>, @wheat crater.

[shy lance]

I wonder if switching OS would change anything at all 🤔

[wheat crater]

Go in general 2 and you will see

@night cloak is being Racist now

[median jacinth]

Been seeing a few 0.14.0 beta screenshots, is it out in TF yet? Still seeing the old update there.

[ivory otter]

@bold siren is it possible to get leadership back in my clan? I built the clan, me and the fiance had a baby so I couldn't login for a while, and now a random guy is leader because I didn't log in for a short while.

Its only been a few weeks

[bold siren]

Ask the new leader to transfer it back or else you cannot do anything, @ivory otter.

[ivory otter]

Thankyou

I don't think he will but I'll try

[ruby bison]

Need help (screenshot will explain but idk if I am allowed to do that)

[hushed eagle]

Beta is BACK! Anyone willing to help me please... Is there a way to change the language to English because mine is not?

[bold siren]

The beta is currently closed, @hushed eagle.

[spark gulch]

I keep getting this plz help

[fresh olive]

@spark gulch me too

[spark gulch]

Fortnite is getting better then

[fresh olive]

I got a message that if I am under 18 and accidentally accidentally gave it to him now every one period of time he takes me out of the game and I get a message you have spent a lot of time in the juwgo

Now it took me out lol

[spark gulch]

Im 18 -_-

Gonna be 19 in the 6th of August

[fresh olive]

Hahaha i have 19 gonna be 20 in the 4th of 9

[fallen anvil]

@fresh olive go to settings ingame and swipe down till u find age options.
U can fix it there

[fresh olive]

You can change it again at 16/08/2019

[spark gulch]

How can i fix it @fallen anvil

Fixed thx :D

[radiant raft]

Is their anyway to unlink pubg mobile from the iOS Game Center that anyone knows of ???

Ping me with an answer please.

[night cloak]

@night cloak
hello, I have a problem with this notification, I'm 28 years old and it still shows up and I can turn it off around August 18th. I have a problem because I am a team player with the crew challenge to make and it appears before my games. Thank you for doing something.

[void pine]

@night cloak you can still accept requests from friends/crew

[night cloak]

@void pine I have already tried and the message does not want to be removed during the game.

[void pine]

Message won't be removed but you can still join lobbies by accepting requests. You can start match if you are not the leader.

[coral leaf]

Do i have to wait again for another mission to open week 2 crate 10 mission progress when i've already done 20 mission earlier With the ez mission perk ?

[night cloak]

I want to ask a question if a Pubg official could answer me?

I understood but the problem is that during the game, the message remains displayed and I can not play. @void pine

is there a date for pubg mobile lite?

I made a fresh account this season and I'm playing, I got good statistics I should be in region ranking according to the kills and wins I have, but my name or profile is not coming in the region ranking so Is there any rule for new account or fresh accounts are banned?

[shy lance]

@night cloak not really

[night cloak]

i am pushing to conqueror , players below my league can see their rankings why cant i? pls help

[wet wasp]

hi all

i got this message again and again and i got board

and i do in the pinned threads

please i need help i can't play a game at the end 😡 😡

[night cloak]

@night cloak you are in PC?

[wet wasp]

yes

[night cloak]

Oh no...

[wet wasp]

what ?

[night cloak]

I don't like emulateur

[wet wasp]

do u know fix this issue ?

[night cloak]

No sorry

Please what is the mail of tencent?

[fresh olive]

Dont [e-mail]

Hahaha mnin 8ane3raf a3xiry lmaghribi

[wet wasp]

i need help

[cedar swallow]

@night cloak i have the same problem as Toxic , and yes im playing on pc

[night cloak]

@scenic dagger Can you elaborate your issue?

[storm flume]

Please read this channel's pinned messages for further information, @wet wasp:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@night cloak The mail service was discontinued quite a few months ago.

@night cloak The Not ranked is unfortunately a bug. It will be fixed soon, be patient!

[restive slate]

Is the RBDM going to be added soon?

[night cloak]

@restive slate Abbreviation please.

@minor zodiac Need any help?

[minor zodiac]

viet nam my

[night cloak]

You can go to #482111832669159445 and chat in your regional language, @minor zodiac.

[restive slate]

The flare car in PC version

[night cloak]

@restive slate Most of the items from PC version are gradually being added on mobile version. But it will take a few months.

[restive slate]

Ok thanks

[night cloak]

@night cloak The regional leaderboard will be updated every Monday.

[restive slate]

I meant BRDM not RBDM

[night cloak]

@night cloak It isn't anyway related to age. It is a restriction in your country. People under 18, will receive warnings every two hours and above 18, won't receive any warnings. That's it.

@restive slate Welp, doesn't matter. We know it as "new feature."

[restive slate]

Do you think the BRDM or the deagle will be out at first

[blazing saddle]

@restive slate We have no information. But things will be added out gradually as Max said.

[night cloak]

but if it's not age-related, why are you talking about age? @night cloak

I'm over 18 and I get this message, I really do not understand.

[blazing saddle]

@night cloak Go to settings and disable it.

[night cloak]

@night cloak You mentioned, you are 28 years old.

I can do it on August 15th, and this is really annoying for me and my team @blazing saddle

Yes, I'm 28, and I get this message, why?
@night cloak

Sorry for my english, i am not really good in english ;)

So I'm sure everyone has heard of this bigfoot app for pubg mobile?

Where do we report this to pubg mobile?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

@night cloak PUBGM had to restrict for your country so it won't get banned in your country like Jordan, Iran and few others counties.

[blazing saddle]

@night cloak report to the custormer service.

[night cloak]

Ok

@night cloak May I know what is your country name?

ah okay so it's mandatory for the operation of Pubgm in France?

France @night cloak

@night cloak France have no issue. Did you create your account when you were at France?

Yes @night cloak

@night cloak That is weird. I'll suggest to DM 127.0.0.1#0001 and tell them your problem. They are from your region, they might help.

ok thank you for your help, how can I be aware of their coming? @night cloak

@night cloak Just DM them, they will reply later. It's probably very late for them rn.

In discord? Sorry i don't understand

Really sorry i am french and y am so bad in english 😅

@night cloak

@night cloak It's absolutely fine. Yes, in discord. Or you can wait till we get an answer or it.

Ok no problem

I can not find this account @night cloak

@night cloak Then just wait. We will mention you if we find any news for it,

Yes ok

[icy carbon]

Fix desync ffs

[restive slate]

Will the training mode be better like PC's (I mostly care about the car area

)

[night cloak]

@bold sireni have a complaint a hacker in my pubg mobile friends

@night cloaki have a complaint a pubg mobile hacker on my pubg game friends.Can u please kindly check?

@night cloak Go to their profile, click on report on bottom left and report them. Be sure not to play with them.

Ok

[earnest steeple]

when I fell down the height jumped out instead jumped again

Reduced blood

[ruby igloo]

How much time it'll take to sync my fb profile pic to game

[night cloak]

@ruby igloo it will take 4-8 hours.

[night cloak]

I got -28 even if i won lmao

@night cloakcan you share the picture of the match result?

k

I have commited die

Because you die soon!

I died half match

That's why you got**-**

ok

I have 100+ pings from this server

Ok. click this and share another screenshot. Which will contain all details about the match

@night cloak

I have 1 kill so makes sense

[mental tulip]

Is this a new glitch or a new hack ?

[night cloak]

It's a glitch, @mental tulip.

[storm flume]

Hello, @mental tulip!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[cedar swallow]

Hi all , i have a question but i need like an official answer!

If i teamed up with a cheater , for how long my ban would be?

Notice that im not going to cheat instead that im going to team up with a cheater so i can get banned , but i need to know , do i get a 10 years ban or what?

[night cloak]

You would be let off with a warning for the first time.

Subsequently it would be 10 minutes bans, to a few days, or even weeks.

I doubt you would be permanently banned though.

[cedar swallow]

I want my rank to be reset

So 10 minutes ban won’t work out right?

[night cloak]

No.

[cedar swallow]

Yea like i thought i need like 1 week ban or something

[blazing saddle]

Or maybe a rank freeze.

[cedar swallow]

10 minutes ban = Rank Freeze

1 week ban = Rank reset = unlock the Rank freeze 😄

[blazing saddle]

1 week ban = tier reset

[cedar swallow]

Yea sure , this is how im gonna solve my rank freeze issue

[blazing saddle]

@cedar swallow also i got more info for you regarding the rank freeze.

[zenith light]

Hii.. is it safe to buy UC from midasbuy site ????

[blazing saddle]

@zenith light Yes it is official

[cedar swallow]

Nice but i didn’t understand the last part!

[zenith light]

And do they really give us those extra uc ???

[blazing saddle]

@cedar swallow To fix the rank freeze or get more info about it, contact customer support. 😅

[cedar swallow]

Lol i did

[blazing saddle]

@zenith light if there is any offer like that, yes.

[cedar swallow]

Since ages ago but like always no response

[blazing saddle]

@cedar swallow Anyway, if you commit more offense after the 1 week ban, you will be banned for 10 years.

[zenith light]

Its 1500+200 from 2k indian rupees in game but there its 1500+510 for 2k

[blazing saddle]

There is no info if the rank freeze is fixed after the 1 week ban. But i can confirm that tier resets after it. @cedar swallow

@zenith light Then enjoy the extra UC.

[cedar swallow]

@blazing saddle naah i got many mates who are constantly getting a 1 week ban and nothing happened since season 6 😅

[zenith light]

@blazing saddle
Thanks bro

[cedar swallow]

@blazing saddle i have already tested

[blazing saddle]

@cedar swallow It depends on the severity of the offenses.

[cedar swallow]

I got back to the rank with an other account

[blazing saddle]

Also it is totally up to the system/ingame staff as to what ban the account recieves.

We can just speculate.

[cedar swallow]

You know what funny too?
All headshot , damage, Termintor, etc..., counted on region account even after the 1 week ban lol

You just need to reach diamond tier again and you will get all the hashtags you had before on the rank which was on frozen list lol

[blazing saddle]

@cedar swallow lets take it to #pubg-mobile ?

[cedar swallow]

But what sad is that , the customer service is not listening and that lead us to team up with cheaters intentionally so we can get our account on the ladders again by getting the 1 week ban

Yea sure

[sage abyss]

Hello I need help

Is there anyone?

[storm flume]

Hello, @sage abyss!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[sage abyss]

Well, I've blocked my PUBG account and have not used cheating or similar how I can unblock my account?

[desert garnet]

hey, the site called midasbuy is safe to purchase UC from?

[little forum]

@desert garnetyes it is official site it is totally safe

[brazen flare]

How did he get behind the fence?

[desert garnet]

great thnx

[little forum]

@brazen flareits a glitch

[sage abyss]

☹️😭

[brazen flare]

And we thought where us kill, and he there stood

[little forum]

@brazen flareat spawn area there is green wall u can climb sprint+punch+prone boom u r outside of fence

[sage abyss]

Who can help me unblock my account? I do not use cheating nor the alliance my account was blocked by mistake

[little forum]

@sage abyssclick on file claim no one here is connected with developers

[brazen flare]

Are you a PUBG developer ? You know a lot

[little forum]

No I am just a random guy who loves gaming

[sage abyss]

@little forum The answer seems automatic and I can not communicate with technical support

[night cloak]

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @sage abyss.

[sage abyss]

@night cloak OK thanks

[calm wolf]

Pubg beta update 0.14.0

[night cloak]

@night cloak so pretty much this pubg m support is useless.

[pseudo pawn]

Hey if 3 players played a match with matchmaking off who are registered for pmit

Is that count ?

[rustic token]

Does anyone know about this?

[limpid silo]

I got banned for 7 days because i had teamed up with hacker unknowingly that he was a hacker.
I find him in TDM and he wants to team up with me so that's how we met

I am a legit player and playing pubg mobile since season 2 and purchased royale pass alteast 4 times in a row

So kindly can you unlock my account asap

[solar fable]

I am facing issue while on landing from plane ..
When its around 100m from land my ig character gets automatically cutoff parachute and gets knock then suddenly he fly and then get down and killed..

[limpid silo]

@night cloak

[night cloak]

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @limpid silo.

[storm flume]

Please read this channel's pinned messages for further information, @rustic token:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

Yes, @pseudo pawn.

If you say so, sure, @night cloak.

We will announce it as soon as it is available, @calm wolf.

[limpid silo]

@night cloak where to go then?

[night cloak]

Further enquiries can be redirected to customer service in-game.

[limpid silo]

@night cloak Ok

[obsidian dove]

can't i transfer my UC to another account? 😶

[grizzled lark]

No you can't, @obsidian dove.

[obsidian dove]

😭 my friend needs only 30UC to get royale pass

[shrewd mountain]

Plzz ban this S8 hacker maybe anticheat system not working for this hacker 😑

[storm flume]

Hello, @shrewd mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

I have one question does Build in report thing work?

[rare scaffold]

Yah, a guy yesterday reported someone and that cheater got banned in less than 24 hours, proof is in #media

[pale ridge]

this is screensht of tommorow

[rare scaffold]

Reinstall you Emulator cleanly to prevent additional freezes in future

You mean yesterday? @pale ridge

[pale ridge]

oh yes sorry

[night cloak]

Emulator lobby is full of cheaters

[cedar swallow]

@rare scaffold he's probably not a vip cheater 😄

[pale ridge]

m playing on touchscreen android laptop which is chrome os so i have downloaded pubg mobile from play store

so do i have to reinstalll

[cedar swallow]

cuz i can give you some screenshots of one of my friend using a vip cheat software , he never get banned

[rare scaffold]

That is not recommended

@pale ridge don't play on a Chromebook

[pale ridge]

are u advising me

[night cloak]

@cedar swallow I have one in my recents plays

[pale ridge]

but why should i not play in chromebook

i paid around 30 000 for this to play pubg mobile and now u r saying dont play on chromebook

i uninstalled pubg mobile

now reinstaling it

[rare scaffold]

You bought Chromebook just to play PUBGM?

Bruh

[pale ridge]

hmm i love pubg mobile

just tell me why shouldnt i play pubg m on chromebook

[rare scaffold]

@pale ridge do you get Emulator detected notification?

[pale ridge]

in starting it showed emulator then after 2-3 months it showed me mobile player for 1 weeek and now it again shows emulator detected

[rare scaffold]

That is risky, you will be paired in the mobile lobby using a chromebook

[pale ridge]

no now i get emulators everytime

[eternal girder]

When I want to spectate my squad match after exiting to lobby, it says "spectator limit reached" is that a bug or intentional.

[celest thorn]

How do i send clan recruitment

[stuck harbor]

Hey where to download 0.14 beta version

[night cloak]

how i can claim for my id

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @celest thorn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

We will announce it as soon as it is available to the public, @stuck harbor.

Your friend likely turned off spectators, @eternal girder.

[eternal girder]

Well I cannot spectate any of my friends

[night cloak]

Did you turn off spectator mode for yourself?

[little forum]

@eternal girderit is a bug u need to restart game to solve that

[eternal girder]

It happenns after me and my friend play a game and I die and I press quit rather than spectate. And I want to watch the rest of the game after going back to lobby

[night cloak]

Had that too.

Don't think restarting fixes it though.

I have tried it myself.

[little forum]

@night cloakfor me it works

[eternal girder]

Realy? It's so annoying

[little forum]

Yup I know it's annoying

[eternal girder]

Hope it gets fixed

And no one can search my username. Cus it contains 0

[little forum]

U can also try entering in training room and exit to lobby

[eternal girder]

That's in bug reports

[little forum]

And try again to spectate

[eternal girder]

That's too much work

I have more chicken dinners in this server than in game

OP

[distant escarp]

hi, is there a bug with the ranking..? it keeps saying not ranked and many people keep asking about it.

toe :3

@blazing saddle (sorry for the ping)

[blazing saddle]

@distant escarp ^

[distant escarp]

aha, thank u! (people asking in MENA)

[blazing saddle]

@distant escarp the not ranked thing is a bug I think. But rank freezing is definately hacker

@distant escarp Also I'll get to your dms soon.

[distant escarp]

❤ ❤ will be waiting

[blazing saddle]

@cedar swallow If you have reports about hackers kindly dm me.

[cedar swallow]

@blazing saddle there‘s a lot of reports on a youtube channel , there‘s an arab guy who always share reports with a video capture , shall i send it to you?

[blazing saddle]

@cedar swallow send character Id, date reported and evidence link.

[cedar swallow]

@blazing saddle as me i have never done that but i will if its really affect against hackers

Effective i mean**

[blazing saddle]

@cedar swallow Yes, just dm me the details.

[steady smelt]

does anyone know how can i buy royal pass to a friend without them asking?

[formal nacelle]

Why bonus challenge other server? While me in asia

[bold siren]

Unfortunately no, they have to request, @steady smelt.

[pale ridge]

help me

[night cloud]

Where can I download beta pubg m?

[night cloak]

@night cloud It's a closed beta.

@pale ridge Yes?

@formal nacelle It looks like people in other countries will have bonus challenge too.

[granite fable]

When I use voice chat in game mid game my mic screws up and my phone freezes. I can’t move at all in game for like 20-30 seconds where I must try to off my mic . When my phone freezes it also makes weird disturbance sounds from my phone speakers. issue didn’t stop when using phone mic or headphones

[night cloak]

@granite fable Does it happen every time? And did you try using discord for vc instead?

[granite fable]

It started yesterday and has been happening for all the games ever since , and I reinstalled Pubg,rebooted phone,restarted phonez. none of these methods worked. I didn’t try discord VC as it makes my friends’s Pubg FPS Drop

[violet grail]

Hi

[pale ridge]

i tried this download for 4th time each time this appears when it goes to 70-80

i dont have enough data to download this game again and again

give me a solution fast

i have chromebook can only download from playstore

[night cloak]

@pale ridge Can't Download from chrome?

i give this game 328 days

[pale ridge]

nope

[night cloak]

and the game give me a 10 year banned for doing nothing

[compact hearth]

Is anyone from pubg develepor team here?

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

i want to resolve my account

@pale ridge It's a problem from Google's end. And hardly any of us used chromeOS before, so you might start asking in google forum.

@night cloak read the bot.

@compact hearth You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[compact hearth]

@night cloak can you help me for the purchase issue?

[night cloak]

i read it i m asking where i claim for my account

@compact hearth What't wrong?

[compact hearth]

I contacted them but no rply

[night cloak]

@night cloak in game, when you open the game.

they not reply

@compact hearth May I know the concern?

how much i wait for the rply

[granite fable]

Could I get help relating my issue (it’s above)

[night cloak]

@night cloak Hardly saw anyone getting unbanned. So you're wasting your time, trust me.

[compact hearth]

I purchased some google credits and when i redeemed it showed me my reward for purchasing google play credits and it was Indian warrior pack 2 which was free so I bought it and costed me 320INR

And when I clicked on get item it showed me an error that you already own that item even though I don't have

[night cloak]

if i did nothing wrong i ll unbanned i just want help

[granite fable]

When I use voice chat in game mid game my mic screws up and my phone freezes. I can’t move at all in game for like 20-30 seconds where I must try to off my mic . When my phone freezes it also makes weird disturbance sounds from my phone speakers. issue didn’t stop when using phone mic or headphones
It started yesterday and has been happening for all the games ever since , and I reinstalled Pubg,rebooted phone,restarted phonez. none of these methods worked. I didn’t try discord VC as it makes my friends’s Pubg FPS Drop

[night cloak]

@granite fable If it is happening in all game, then I believe their is a fault in your device hardware. You can contact with your manufacturer customer service.

[granite fable]

It’s happening in Pubg only

Device is Iphone 7

[compact hearth]

@granite fable iphone 7 has issues in pubg.

[granite fable]

What type of issue

[night cloak]

@granite fable If it's only pubg, you're welcome to report the issue in #555492558428700682. Read the pinned message there.

[compact hearth]

Lag issue heat issue game freezing

[granite fable]

For me it started after I updated yesterday

[night cloak]

@compact hearth Are you an iPhone 7 user?

[compact hearth]

No but my frnd uses iphone 7

[granite fable]

The heating issue only happens if u use really high graphics

[night cloak]

Hmm 🤔 . This is concerning.

[compact hearth]

Due to this issue he stopped playing

[granite fable]

If u keep it at HD it doesn’t heat even when I play for 2-3 hours straight

[night cloak]

@granite fable For now, report in #555492558428700682.

[compact hearth]

@night cloak will you read my issue?

[night cloak]

@compact hearth Looks like a regional offer. May I know your country name?

[granite fable]

Wait how to report can’t type in chat

[night cloak]

@granite fable pinned message.

[compact hearth]

India

[night cloak]

@compact hearth Go to #481199117381533716 a d select India. You can ask there.

[compact hearth]

Thank you

[viral cove]

Hi

[pale falcon]

How may we be of assistance, @viral cove?

[median garden]

I Heard About New Beta Update Why It Is Not Mention In Official Channel?

????

[viral cove]

Hi

Top players on the solo name bot is using aim bot on lower stage i am sure please help me out she or he"s hacking

[unkempt flame]

where is the beta?

[blazing saddle]

@unkempt flame beta info will be updated when it comes out officially.

@viral cove send info in dms. Character id, video evidence link.

[viral cove]

Toe

I will finding a screenshot w8

[unkempt flame]

@blazing saddle coz someone already downloaded it how they downloaded it

[viral cove]

I am sry

[unkempt flame]

without official annoucement

[blazing saddle]

@viral cove sorry, if you do not have any video evidence link then just report ingame.

@unkempt flame sorry we dont provide any unofficial info.

[unkempt flame]

@blazing saddle well check RK GAMING on YOUTUBE

[fallen galleon]

Hi,
I have linked my pubg account with facebook nd twitter,but my facebook account was disabled so it asked me to login again which i did using twitter and first it asked me to create a new account which i did. But afterwads it logged in to my original account. Today it again asked me to log in which i did but it keep opening the new account instead of original account. Please help

[novel sparrow]

Pubg 0.14

[unkempt flame]

@blazing saddle check his channel he got the beta 0.14

[viral cove]

Guys what should i do i have done in game report she's on indian rank 1 player and using aim bot i got killed by singel bullet of m416 even in the lvl 3 helmet

[blazing saddle]

@viral cove need proper evidence dude.

[viral cove]

Ok please check if others have a same issues

Issue

[gentle path]

Not able to connect to the servers using mobile network.help

[blazing saddle]

@gentle path switch to better network.

@viral cove video evidences are better. If you have screenshots they should show proper evidence of hacking.

[spring void]

So if i have 78 points in bonus challenge and no uc does it mean i can no longer participate?

[gentle path]

I think its a bug. My mobile network is faster than my wifi hotspot.

[blazing saddle]

@gentle path refer to faq 1.4 in #481198147478224896

[fallen galleon]

@blazing saddle Hi,
I have linked my pubg account with facebook nd twitter,but my facebook account was disabled so it asked me to login again which i did using twitter and first it asked me to create a new account which i did. But afterwads it logged in to my original account. Today it again asked me to log in which i did but it keep opening the new account instead of original account. Please help

[blazing saddle]

@fallen galleon When you login via twitter it opens a new account?

Are you sure you linked it to your account?

[fallen galleon]

Ya i am sure

[blazing saddle]

It asked you to create new account?

or did it login directly to your previous account?

[median garden]

Derek G Got The Link For The New Beta

I Got This From His Latest Video

[normal fulcrum]

How do I claim rewards for watching esports?

Anyone?

[night cloak]

Through your mailbox in-game, @normal fulcrum.

[normal fulcrum]

I didn't received anything after watching for like 2 hours

[night cloak]

Restart your repair your client, @normal fulcrum.

[normal fulcrum]

😑

[prime steeple]

how will i know when the flag change card bug will be solved

[night cloak]

Could you explain what this "flag change card" bug is?

[prime steeple]

like u know flag change card is supposed to change ur flag in game without u needing to wait 60 days for the normal one

when i try to use my card it keep saying failed to edit

[night cloak]

Actually, no. You will still have to wait 60 days regardless of whether you have the card or not.

[prime steeple]

huh

i paid 180uc for the card

[night cloak]

Unfortunately you will have to wait 60 days.

[prime steeple]

But hope told me that day the card is bugged

[night cloak]

It isn't, unless you have already waited 60 days, then it may be.

[quasi heath]

any moderator up?

[storm flume]

Hello, @quasi heath!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[dense kraken]

When will this seasons end?

[inland plaza]

Was that Chinese version beta came out?

@dense kraken one season is 2months

[dense kraken]

@inland plaza okay thanks

[inland plaza]

This ends by September

[dense kraken]

Oh okay I have enough time then

[keen magnet]

what the hell is wrong with pubg support instead of banning hackers they locked our team accounts by saying you are teaming up with hacker what the hell is this

in each game hackers killed us and we report them to many in each game but now today they locked our id what the hell is this

[fair aurora]

a whole squad kills us using TDM bug..when this bug will fix?

[night cloak]

Please have a solution, 10 games I die with the magic shot

[smoky pulsar]

Why my account is locked ? i never team up with any hackers and our squad account is locked mistakenly by pubg

In every game hackers killed us and we reported them but instead of banning those hackers pubg support locked our account we play fair game and never used any hack

[golden sphinx]

Hi
Do we get banned if we team up with other players

[tame terrace]

if its a random cheater

[smoky pulsar]

i have spend more then 500$ dollers on the game and watching my self killed by a hacker and then after reporting hackers what i see is my own account is locked by pubg

i can't beleive this

how can i contact support and fix this up because its totally disappointing me

[tame terrace]

customer service

buttom right corner

[smoky pulsar]

they just send automated messages

[storm flume]

Hello, @smoky pulsar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[smoky pulsar]

i always report cheators in every game there are 40 to 50 cheators and in regional ranking the top players in asia server pakistan all of them are hackers they have 25 KD

i have checked all the players in regional ranking list in pakistan server all of them have more then 25 KD ration and when i checked their previous season record they have 1.0 Kd in every season then how is it possible to get 25 Kd

[cobalt nexus]

After season 8 update the game is soooo laggy its unplayable, soooo many studders its so annoying, i'm having a good ping but still the game just lags like crazy, did have some studders last season but not like this, this season the studder lag is crazy 😡

[night cloak]

It's not instantaneous but cheaters are getting banned everyday. Reports help speed up the process, @smoky pulsar.

game is freezing so much

i report same person 3 times today

There are several reasons why the apps keep crashing or freezing. The app can become unresponsive or it may crash if it is not up to date. Many apps work a lot better if you have a strong Internet connection. Another reason is the fact the app is poorly coded. If you do not have enough free storage space on your Android, the apps won’t be able to run properly. It is very important to clear the app’s cache and dataevery once in a while especially for the apps you use frequently. If you haven’t done it for a while, the app will start to misbehave. A software glitch can also cause the problem. It can also be caused by thermal throttling.

[molten kindle]

How to download new pubg beta 0.14 ???

[smoky pulsar]

why my account is locked

[night cloak]

The beta isn't open right now, @molten kindle.

[smoky pulsar]

i never team up with cheators

[night cloak]

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends.

[smoky pulsar]

i have spent more than 500$ on the game and in every game hackers killed us and i do report them but today my own account is locked by pubg why ? i team up with cheators

i never team up with hackers

[night cloak]

Further enquiries on this matter can be redirected to customer service in-game.

[smoky pulsar]

so i can only report bugs here ?

[night cloak]

If you say so, yeah.

[north mortar]

Hi all i need help

[night cloak]

Which would be an invalid content in this name

[lean carbon]

The fpp team doesn't seem to rank.

[blazing saddle]

@night cloak maybe the number '0' ?

[faint escarp]

hello, when will the reward come?

[north mortar]

Incompatibility issue with s10 + Exynos9820 with this game

[lean carbon]

The fpp team doesn't seem to rank. Help ?

[night cloak]

how is 0 invalid content @blazing saddle

[blazing saddle]

@lean carbon if your ranks are frozen refer to this.

@night cloak I don't know but it is censored ingame for some reason.

@faint escarp be patient, they will be given out soon.

[lean carbon]

@blazing saddle what??

[blazing saddle]

@lean carbon You dont get points after match?

[north mortar]

i need help plz

[lean carbon]

but I don't seem to rank

[night cloak]

@blazing saddle thanks for the help, I just changed the 0 to a O and it looks the same in game

[blazing saddle]

@lean carbon if it shows unranked, then it is a bug and developers are working to fix it. Be patient.

[native nebula]

Have I been unjustly banned due to having a high kd at the beginning of the season, someone who can help me? pls😔

[blazing saddle]

@north mortar How may I help you?

@native nebulaSorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

[lean carbon]

it just says "unordered" @blazing saddle

[blazing saddle]

@lean carbon unranked right? It will be fixed soon. It is a bug.

[lean carbon]

Okey thanks :))

should I continue to rank @blazing saddle

[blazing saddle]

@lean carbon yes.

[formal nacelle]

@blazing saddle range render limit x8 how much?

[viral cove]

Hi

🙅🙅🙅

[formal nacelle]

Example i can see enemies,before disppeared

[viral cove]

Just got killed by a hacker

[blazing saddle]

@formal nacelle Depends on the device tbh. It is 400m for HDR graphics on a good phone with 8x

[storm flume]

Hello, @viral cove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[viral cove]

I have his screen shot

Please ban him now 😑

[north mortar]

@blazing saddle Incompatibility issue with s10 + with pubg

[sage carbon]

Hay

[quartz rover]

How to get more vote points?

[sage carbon]

@quartz rover

[quartz rover]

?

[sage carbon]

Pubg mi

Yes mi

[quartz rover]

🤦

[red dome]

hello

some support please

[light trout]

@red dome could you elaborate your issue?

[red dome]

pubg system give me a ban for using vpn
the game is blocked from my country so i can't play without vpn

10 years ban

[blazing saddle]

@red dome So what is the issue in it?

[pearl terrace]

can you report a cheater here ? :/

[red dome]

why i take a ban ?!

[blazing saddle]

You know it was illegal. Yet you did it bearing responsibility @red dome

[grizzled pike]

What can i do am use vetman app

[blazing saddle]

@pearl terrace What kind of evidence do you have? If you have details like character id and proper proof like video link. Dm me.

[red dome]

so you want from me to take a screenshot for your answer and share it for all jordainian , syrian and iraq players ?

[pearl terrace]

Yeah this guy literally jumping kill me

[blazing saddle]

@grizzled pike Download the vietnam version. Accounts used to login to VN version cannot go back to global.

[red dome]

to delete the game ?

[blazing saddle]

@pearl terrace screen record. upload a video on yt and send me link, along with players character ID

[north mortar]

@toe Incompatibility issue with s10 + with pubg

[red dome]

@blazing saddle
i will share your answer dude

[blazing saddle]

@red dome If it is illegal to play the game, then there is no way around it. You use VPN, you will get banned. Yes, you can tell it all the players who are trying to play from a country where the game is banned.

[red dome]

you know how many arabian are playing pubg mobile every day ?

[north mortar]

Incompatibility issue with s10 + with pubg @blazing saddle

[red dome]

and you will lose them because this rule

[blazing saddle]

@red dome I dont know, but all I do know is if the country has made the game illegal, you cannot break the rules.

[grizzled pike]

Any other idea for back to global account.plz help me i am elite pass holder from last 4 seasons

[blazing saddle]

@red dome Go ahead and share it with all the fellow players trying to access the game where it is illegal.

[sturdy perch]

@grizzled pike what happened?

[red dome]

ok welcome to lose 😃

[blazing saddle]

@grizzled pike No way to get back to global account.

[sturdy perch]

Rules are rules

Using a game account for the global version of the game in a different game version, such as the Vietnamese version, will make you unable to use the same account in the global version at a later time. Attempt to access this account in the global version after having used it in a different game version will result in the following notification message:

• Data has changed and you have been disconnected.

In that case, be advised that there is no way of recovering access to use this account in the global version.

[blazing saddle]

@sturdy perch Do you want the channel guidelines in dms or you can check them in the pinned message?

[grizzled pike]

But i not using any third party app then why done with my account bro

[sturdy perch]

@blazing saddle dm

[blazing saddle]

@sturdy perch check the message by Dyno.

[sturdy perch]

Ok

Sorry @blazing saddle.

[blazing saddle]

No problem. Keep helping, just don't go against guidelines 😄 @sturdy perch

[sturdy perch]

@blazing saddle ok

[grizzled pike]

Please give me some details about Vietnam server

[sturdy perch]

@blazing saddle btw when I open Reports center, the browser opens and crashes every time.

Any solution?

Esports

[blazing saddle]

@sturdy perch do you mean the ingame customer support?

[sturdy perch]

No Esports

[north mortar]

@blazing saddle bro ?

[blazing saddle]

@sturdy perch can you elaborate which report section. With screenshots?

[night cloak]

In game customer support is just there

[pearl terrace]

Hmmm okay il gibe u the link later @blazing saddle

[night cloak]

But it doesn’t work. Don’t even try using it. No one answers

[sturdy perch]

Esports centre next to crew challenge and bonus challenge.

[grizzled pike]

Sir plz give me some details about Vietnam version

[storm flume]

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

[blazing saddle]

@grizzled pike ^

[sturdy perch]

@grizzled pike it's a version especially for living in VN.

[night cloak]

@blazing saddle what’s your kd?

[blazing saddle]

@sturdy perch wait I will look into it. Till then just submit it in #555492558428700682. Check pinned message in that channel.

[north mortar]

@blazing saddle i need help bro

[blazing saddle]

@north mortarwhat is the issue?

[night cloak]

hello

some one help me

[north mortar]

hm @blazing saddle you know this problem with s10+ ?

[blazing saddle]

@north mortar elaborate the issue with screenshots

[north mortar]

hm can't screenshot only can make video for proof

[tidal mist]

@north mortar what is the issue actually

[north mortar]

hm the game is not optimized for the s10 + so that his freezes all the time it is unplayable @tidal mist

[night cloak]

why i am banned😫

You were banned for violating the Terms of Service.

@night cloak did I had 100+ KD?

[tidal mist]

@north mortar Exynos or Snapdrago

?

[north mortar]

Exynos9820

[pearl terrace]

@blazing saddle you got any gmail ? seems icant upload it on yt

[tidal mist]

Ahh I get it

Tried lowering your graphics?

If not, goto settings -> Dev options -> Enable 4x MSSA

That should improve performance

Otherwise you can always contact customer support ingame about the S10 Optimization issue

[north mortar]

@tidal mist nothing bro apparently the game are not optimized for s10+ or not compatible 🤷‍♂️

@tidal mist i have ask but no answer me

[tidal mist]

hmm they'll reply..soon

[tidal mist]

We had similar issues for S9 and they were fixed sooner

So just be patient

[night cloak]

They reply after 10 years 😂

[north mortar]

hm when they are fixed bro srly i m petient but 2 season i wait 😪

[night cloak]

Quelqu'un peut-il m'aider

😫

@night cloak combien de KD vous avez

KD???

[north mortar]

le ratio il te parle

KD/Ratio in french

[night cloak]

80%

💀💀💀

et la solution de ce probleme

[red dome]

@blazing saddle
you are not admin dude ?

[night cloak]

He acting like one 😂

[red dome]

lol

and take his word hahahah

[night cloak]

il y a un support ici

[light knot]

Hi

[sleek moat]

Hey

[spring void]

#chat

[blazing saddle]

@red dome I am a staff member.

[red dome]

so just like me hahaha

[spring void]

And use only english in this channel @night cloak @north mortar

[night cloak]

@blazing saddle can you help me

[light knot]

@spring void I use what I want you idiot

[blazing saddle]

@red dome Unlike you, the info I am providing is verified.

[spring void]

@lime juniper can you check these guys please^

[bold siren]

You have been answered, @night cloak.

[blazing saddle]

@red dome Do want an admin to confirm it?

[night cloak]

@bold siren How can unbanned

[spring void]

@light knot keep being offtopic and you will be muted

[bold siren]

We don't unban here, @night cloak. File the claim and wait patiently.

[red dome]

i can't believe that , pubg mobile company give a ban for using vpn

[lime juniper]

Keep it appropriate, @light knot.

[red dome]

because they will lose so many players

[blazing saddle]

@lime juniper Can you confirm it for this guy? Seems like he won't take my word for it.

[red dome]

i have tow friend take a ban for using vpn

[gleaming adder]

Where can I download 14.0 beta for IOS ?

[red dome]

so you can't remove it from them

[pale falcon]

It is not recommended and we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @red dome.

[lime juniper]

Confirm what?

[blazing saddle]

@lime juniper That bypassing country laws to play the game illegally using VPN goes against ToS.

[night cloak]

How can contact the support

Why do admins keep pushing talk to “customer service “ it’s a fact that they don’t exist💀

[red dome]

how i can contact customer service ?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[pale falcon]

Please don’t talk here if you don’t require support, @night cloak.

[red dome]

no one answer

[gleaming adder]

Where can I download beta for iOS ?

[pale falcon]

The response time can vary between some hours up to a few days, depending on the number of support requests. If you’re not contacted within a reasonable timespan, you can send them a reminder, @red dome.

[red dome]

every time they closed the chat and noone answer

[pale falcon]

Would you like the truth? You probably won’t be unbanned.

[red dome]

i contact them in 1month ago and waiting for e-maikl

go check mmy account

[pale falcon]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into. If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it, @red dome.

You’ll have to press the file claim option in the bottom corner of the account suspension dialog box.

[gleaming adder]

Answer pls. I want this f*cking beta

[night cloak]

I mean my account is blocked

[pale falcon]

Please don’t bypass, @gleaming adder.

The beta channels are closed right now.

[night cloak]

@pale falcon can you unbanne me

[red dome]

so why you opened this discored server if you are not the customer survice ?

[night cloak]

Yes, that is correct, @blazing saddle.

[gleaming adder]

So when u will open them?

@pale falcon

[night cloak]

We will announce it as soon as it is available to the public, @gleaming adder.

some one help me plz

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends.

[meager fox]

When will pubg support answer my inquiries? 6 messages from 1 account, 3 from the other, 2 here. All I get is automated replies or unrelated or just ignoring.

[reef rover]

I need help i have 25 dollars by redeeming a gift card but whenever i buy uc in pubg it only shows the credit card option

[night cloak]

You will have to keep sending it tickets to get an actual response, @meager fox.

Remove and re-add your payment methods, @reef rover.

[reef rover]

How?

[devout glen]

Why is the official game tech support not working? I'm trying to write, but they don't let me do this !!!!
Provide not clear answers, and then just ask Rate support for those!
Is it normal to send people with suggestions?

[reef rover]

can you tou send me a link for the instructions

[night cloak]

On your Android phone or tablet, open the Google Play Store app.

Tap Menu > Payment methods > More payment settings.

If asked, sign in to pay.google.com.

Under the payment method you want to remove, tap Remove > Remove.

[reef rover]

It only shows me this

[night cloak]

Remove your Google account from your device, then enter the game and select a package.

Sign in through there.

[reef rover]

Ok i will give it a try

[meager fox]

My problems are as follows..
1-how come it says that my ping in middle east server is 17 and inside the game it's always like europe and my friends in europe have better ping than me athough i live in the United Arab emirates
2-server timeouts in every other game
3- middle east server full of aimbots flying hackers and location and no matter how much we report they still reach no.1 on the server or the top 100 without getting banned and they continue to the next season and the next one. This is letteraly my 9th message

Ps
1-i have a high end phone with plenty of space
2-stable internet connection with 350 speed
3-tried to reinstall and repair the game

[night cloak]

If that doesn't work, please contact Google Play's customer care, @reef rover.

[reef rover]

Ok will do thanks for the help

But i have multiple accounts do i need to remove all of them

[night cloak]

1 and 2: It's either your internet connection that's being unstable or it's just the server being unstable.

3: It's not instantaneous but cheaters are getting banned everyday. Reports help speed up the process.

@meager fox

Remove the one that you have problems with, @reef rover.

[reef rover]

Ok

[meager fox]

@night cloak all the ones in the uae have the same thing so the middle east server just a lie just the same as europe server?
My connection is stable it's always 120 ms just like europe though it have to be 17 ms

We've waited so long for this server more than one season same problem no replies

[devout glen]

Hammer on everything. Developers don't care about your problems.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[real comet]

Anyone else having serious connectivity issues when on a WiFi network? This is literally the worst I’ve seen since I began playing back at launch week. This update has been terrible for my play....

[reef rover]

@night cloak thank you so much! It worked like a charm

[meager fox]

I'll write it again you've promised us for long about the middle east server it have been more than a year playing with 120ms+ as my lowest server (europe) though I live in the UAE and now that the server came after months and months I only played 2 games with the ping 17-20 the one which is all bots then it's always 120ms+ just like europe and my European friends have better ping same ping as Europe in the middle east server..
And again my connection is stable 350 speed, plenty of space on the phone , tried reinstalling and hitting the repair button I thought it's a temporarily thing you guys are still fixing the server but this is the second season with this server on.

[night cloak]

@meager fox Try to find friends/people you know in UAE who play the game. Someone might have less ping. Ask advise from them as they know it better than most of us.

If a person gets 10 minutes ban due to client data error, he can’t reach Conqueror?

Because his server rankings get frozen

[old crescent]

Hi

[meager fox]

Are you serious I write everything now and I am muted

[night cloak]

@night cloak It's for people who team up with cheating players.

[meager fox]

Is there a way you guys can help with this. Respect your customers

[night cloak]

@meager fox We are volunteers here and you are not our customers. May I know what's wrong?

[mint hinge]

Hacker

[night cloak]

@night cloak If I play solo and I get banned for 10 minutes lets suppose, i’m done then I can’t reach Conqueror

[storm flume]

Hello, @mint hinge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[meager fox]

I wrote my complaint for a million time for nothing

[night cloak]

I haven’t got any kind of ban, My server rankings are frozen, I just play Solo, Never played duo or squad matches why my server rankings are still frozen?

[meager fox]

Either I get what do you mean?
Checkyour internet connection
Repair the game

[night cloak]

@night cloak Told you, the server rank freezing is for teaming up. Anything else, pinned message.

[woven palm]

My FPP team rankings don't show up. I'm supposed to be in the top 500. I want help

[night cloak]

I just play solo,

How can I team up with cheaters??

@night cloak You know better. Btw, for data error check pinned message.

[meager fox]

If you are just a volunteer can I get a decent reply from someone who knows better than you and the customer support in game?

[night cloak]

I play Solo matches not squad, never player Squad matches ever but my server ranking is frozen

@meager fox You didn't tell me your problem.

@night cloak People can team up in solo too. And it's against pubgm ToS.

[hollow fiber]

Hi, someone entered my account a few days ago, I immediately changed my password when I try to enter again I got the error "Global version can not be accessed with this account. Please login with the Vietnamese version." my account was stolen and passed to Vietnam server, please help.

[night cloak]

@meager fox Please stop trolling, or we will have to undertake moderating measures.

Then why don’t you simply just ban the account instead of freezing his server ranking?

[coarse swallow]

Is there any mod here

[meager fox]

I am not trolling I need answers I am tired of wasting my time with long messages without any replies and keep writing them again and again.

[night cloak]

@night cloak You're welcome to contact customer support in game for that.

[spice saddle]

help why i am getting not ranked in season rank?

[night cloak]

@meager fox I just came here, FYI.

@spice saddle please contact customer support in game.

[meager fox]

Tell me where can I get a reply other than here because I am not writing a single thing related to my problems here ever

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[coarse swallow]

We reported at customer service .. many times

[meager fox]

WHO CAN I TALK TO OTHER THAN HERE ANDin game customer support

[night cloak]

i have cheater video who k'lled me behind wall

[spice saddle]

@night cloak i did, they did not respond, i did contact them 3 times in last 3 days

[coarse swallow]

No response

[night cloak]

@meager fox You can ask in your local community server/Facebook group. Or even our Reddit.

who can i send ?

@spice saddle They might take up to a week for reply.

i have evidence

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[spice saddle]

@night cloak tnx then !

[coarse swallow]

Damn that was biased

[night cloak]

@coarse swallow What's wrong?

[trail swift]

Pubg beta released ?

[night cloak]

We all know that Customer Support never replies

[trail swift]

@meager fox details plss

[coarse swallow]

So acc to our calculations we should be at top 70 crew challenge but then our kill points were not added and we are at top 90 now @night cloak we didi reported in customer service but no response

[night cloak]

@hollow fiber Due to government restrictions, Vietnamese data cannot be carried to global version. Unfortunately, you'll have to download the Vietnamese version to play or can create a new account on global version.

yes they never respond back

[spring void]

@meager fox #chat @night cloak

[trail swift]

@night cloak pubg beta released?

[night cloak]

@trail swift This time, it's a closed beta. Wait for the public beta.

@coarse swallow Aww, that's really unfair.

@meager fox #chat please.

[coarse swallow]

Is there any way out we can reach out to them other than customer service

[night cloak]

@coarse swallow Are you counting the total score of 18 matches?

[coarse swallow]

Nah todays match

[night cloak]

Can I see a screenshot of all the points?

[coarse swallow]

@night cloak will you help then ?

[night cloak]

Please #chat @meager fox.

[meager fox]

@night cloaki need someone to contact me from the customer service who is doing a better job than this

[night cloak]

@coarse swallow I can forward the report.

[coarse swallow]

@meager fox i bet customer service is dead .. there’s no one to reply

@night cloak alrght that’d be great atleast thanks i’ll send you dm ?

[night cloak]

@meager fox We are all volunteers in this server. If you think we cannot answer you. You are welcome to contact customer support in game. If the customer support cannot help you or they do not reply, don't expect us to be able to do anything. If you can tell us your problem, then just ask. If not, please use #chat.

@coarse swallow Sure.

[daring spindle]

The hell

[night cloak]

@daring spindle Just restart your game.

[daring spindle]

Why did this even happen?

[night cloak]

Glitch.

[daring spindle]

I got kicked out of a conqueror squad

[night cloak]

@daring spindle Restart and join that match again?

[blissful leaf]

I reported 2 days ago a bug but it still not shown in Bug reports

[hollow fiber]

@night cloak How do I download on iOS?

[night cloak]

@hollow fiber it's a closed beta. Wait for a public one.

Wait, are you talking about beta?

@blissful leaf You can't report a bug already reported by someone.

[blissful leaf]

I don't think that someone has already report it

[night cloak]

I recorded ıne cheater how can i send it and where ?

@blissful leaf Whats the bug about?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[blissful leaf]

On HDR graphics i have enabled the shadows but sometimes shadows dissapear for like a second and then appears again

[storm kindle]

Hello please anyone can help me ?

There is a bug with crew challenge score right now ! Our 800 points havent been added yet . We played two matches till now but its bot added its happening with all teams please help me out

[night cloak]

@blissful leaf Do you have a screen recorded video?

No ban for team with opponent?

[blissful leaf]

No

[storm kindle]

We were #90 in fpp asia with a score of 4195 and right now we are 105 with a score of 4270 . Our 800 points havent been added yet

[night cloak]

@blissful leaf It can happen due to render issue. How many times do you face it while in a match?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[median garden]

Pubg Is Lagging And Fps Droping In Poco F1

[storm kindle]

please some one help me out :/

[night cloak]

@median garden Put your graphics on smooth and frames on extreme. Make sure to play in a cold area.

[storm kindle]

@night cloak do you have answer for my questions ?

[blissful leaf]

In random moments sometimes it can happen a lot of times like when i report it

[night cloak]

@storm kindle I need more details. DM me all the screenshots of your scores and the result in ranking.

[storm kindle]

Wait i will dm you rn

[golden aspen]

Hello my friend

[storm kindle]

@night cloak sir i dm ed you all the screenshots

Please help out its very important

[night cloak]

sir my account has been banned for 10 years for no reason

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak may you help me please ?I recorded cheater but i can not find where should i send video as evidence ?

please help

@night cloak here no one can unban your account. It's better you use in_Game file claim option

i tried but no use please help i wasted a lot of uc in it

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

Sorry bro. Happened to me too. I spent $400 on this game. No help from anyone

but many people got baned for hacking but they got their account back

[bold siren]

No one can help you here, @night cloak. The only solution is to file the claim and wait patiently.

[night cloak]

ok thanks

The surest way of getting your account back is waiting 10 years

@night cloak Please read the bot, it mentioned you 3 TIMES!

I can see it !But i can not send video!!

[minor timber]

My game keeps closing before reaching the main menu

Can anyone help me with this issue?

[night cloak]

@minor timber Clear data of your game and then open.

@night cloak Upload in YouTube or drive and send them the link.

[native nebula]

Help me🥺🙏

[real comet]

Ok can we stop talking about cheaters for one moment and can someone help me figure out if there’s a solve for why playing on a WiFi network is extremely unstable after the update?

[native nebula]

@night cloak and you had an answer?

[minor timber]

@night cloak does that mean I would have to redo my control configurations?

I don't exactly remember my sensitivity setups

[night cloak]

@native nebula I heard no one gets unbanned

Here’s the truth from Melanie

[native nebula]

a famous youtuber from sa was unbanned😶

[night cloak]

@minor timber Unfortunately, yeah. Or you can grab a different phone and try to login from that.

[minor timber]

Well that sucks, took me about two hours to map all the buttons and get all the sensitivity right

Do you happen to know the root of the cause?

Like is it another app or something?

[night cloak]

There is a bug with facebook login, but can't be sure without you clearing the data.

[void pine]

How to buy UC in iOS other than apple payment method?

[night cloak]

@void pine From midasbuy.com but it available in selected countries.

[void pine]

@night cloak is it official?

[night cloak]

Yes.

[void pine]

I have seen youtubers donating UC to fellow subscribers. How do they do it?

[night cloak]

From this website/ gifting App store gift cards, @void pine.

[void pine]

@night cloak Can I see any confirmation that this website you said is official?

[night cloak]

@void pine I am a contributor and staff member.

[peak breach]

Hi there is a hacker i want him to be ban he is using hack from season 3 his level is 65 he is using in game hack not from any third party app

[storm flume]

Hello, @peak breach!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[peak breach]

@night cloak i reported him too many times but he get only 10 mins ban

[night cloak]

@peak breach Reporting a person too many times = 1 report. Spam report gets discarded. Let others report them too.

[void pine]

@night cloak What I meant was, if that site was official then it should be mentioned somewhere in the official website right

[night cloak]

@void pine It is actually created for Emulator players only, but you can use it.

[void pine]

I want to see an official word/ from the official website

[night cloak]

@void pine There's none.

[void pine]

I don't want to be involved in scam

[night cloak]

You can ignore it, @void pine if you are worried.

[void pine]

Please tag error403 , Logan or someone

[grizzled lark]

It is official, @void pine.

[void pine]

I worry it is something like csgoskins, csgolotto and not steam official. Use of third party is strictly against PUBG terms and conditions

[grizzled lark]

We don't promote or recommend anything that is third party or that is against their terms and conditions, @void pine.

[void pine]

Show me a screenshot on official website showing that this site is authorised by PUBG or Tencent

[storm flume]

Please refer to FAQ 3.10 in #481198147478224896 for further information, @void pine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[marsh scroll]

@native nebulayou also was unjustly blocked?

[night cloak]

@void pine Go to https://www.pubgmobile.com and tap on purchase, you will be redirected to midasbuy.com.

[void pine]

Ok I am convinced now

[native nebula]

@marsh scroll yes bro on wednesday

[night perch]

Can someone suggest me the recommanded requirement to play pubg mobile on emulator

For 60fps

Please tell

[marsh scroll]

@native nebula to me blocked me 5 hours after I bought the pass at 100

[native nebula]

So sad and did you have an answer?

[marsh scroll]

They have not answered me yet?

a youtuber called Mitek was already returned after 2 days

[native nebula]

Yes😕

[marsh scroll]

apparently not all players treat us equally

they gave it priority because of the state I saw on their Instagram

[native nebula]

😔

[stuck hull]

Where can I download the beta version from?

[balmy hornet]

Is there any way we can report hacker using recorded footage? Because I've just got killed by conqueror esp hacker and have no faith in in game report system since it looks like they're using some sort of anti ban.

[stuck hull]

Can anyone send the link to download beta version

[bold siren]

It is not officially out yet, @stuck hull. The beta chat(s) will be open when it does.

[stuck hull]

Ok

[night cloak]

PUBG mobile 0.14.0 update when coming

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[vestal lintel]

@lime juniper In Europe FPP Crew Challenge #2 KG are hackers. They have aimbot and they jump really high

I have them hacking on my stream on YouTube: Mango Gaming

[rich summit]

I got a clip of the jump hack

[storm flume]

Hello, @vestal lintel and @rich summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[vestal lintel]

Bruh please do something fast. They are ruining everyone’s chances we were 1k points off #100 and they ruined that match so we are 1.5k points away

[night cloak]

Fix ur game I tried rejoining match and it said connection to server lost

[rich summit]

The bot won’t let me send the video of the people hacking, what do I do?

[jovial anchor]

what topic do i choose in customer support to suggest something

[lime juniper]

I sent you a friend request, @vestal lintel. Please contact me privately with their usernames, numeric user identifications, crew name, and evidence.

[keen lotus]

hi im pubg mobile gamer from kurdistan we have our flag and our lang and we wont add our flag and our lang plz help us to add this

[tidal mist]

@patent blaze what's the issue

[patent blaze]

This happened in the middle of a game

Kept happening

My brightness was already at full and changing it and shadows did nothing

[keen lotus]

@tidal mist why not ancer me

[patent blaze]

They're offline

[tidal mist]

@keen lotus. suggest that to customer support ingame

@patent blaze Probably a bug, report it

[storm flume]

Hello, @patent blaze!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[patent blaze]

Well the match is over now

[keen lotus]

we are send msg but not add if some one help us i can help for transleting ican create a good team for transleting just give me a admin or some one can help

@tidal mist

[somber beacon]

Team up is ban or not

[kind drift]

@somber beacon teaming up is against rules, so there is a chance of getting ban.

[calm wolf]

Can we play pubg mobile beta or pubg mobile in same device ?

[kind drift]

@calm wolf Yes

[calm wolf]

The obb files are different ?

[kind drift]

Yup, @calm wolf.

For Beta, the apk contains majority of the stuff that is required to run the game.

[steady prism]

any suggestions about recovering my hacked pubg account?

[viral cove]

Hi

I have video proof of teaming up in asian solo classic match

[ember robin]

I watched 60 minutes of that effin PUBG stream and didn’t get a single reward -_-

[blazing saddle]

@viral cove um. I thought you were gonna dm.

[blazing saddle]

@strange cosmos whats is the issue?

[brazen flint]

@strange cosmos wrong channel?

I think you meant to add that in #481201852357017629

[fringe geyser]

Why don't you guys just ban the hackers

[blissful leaf]

@fringe geyser because they need proof as their system can't detect "illegal" movements in that point

[fringe geyser]

@blissful leaf so that means the developers of pubg mobile is so noob that they cant even detect

[blissful leaf]

@fringe geyser they have a anticheat system which usually detect illegal movements but these kind of cheatings somehow confuse their anti cheat system.....
As a result they don't know if they have to ban him or not and then they send a dev to watch his movements and then the dev decides if he will get banned or not

[fringe geyser]

A player named DANGER, he is using cheats for the last 3 seasons, and the developers of PUBG MOBILE are thinking of adding a new M24 skin, am I right @blissful leaf

[blissful leaf]

Adding new skin for M24 no . cosmetics that can attract pubg players to keep playing pubg mobile yes

[fringe geyser]

@blissful leaf do u guys need video proof of that. Just go to YouTube, they have live proofs. I'm really tired of getting killed by cheaters. And not only me, bt everyone. And I think, it's not possible to detect the hacks because the devs of hacks are really great, cz they can fool the system created by professional devs. Nice to hear that

[blissful leaf]

@fringe geyser im not a mod or a dev or something like that im just a imformed Pubg player they have said that these Pubg hackers that they are livestreaming are already banned

[cosmic gazelle]

Gifting an outfit increases our synergy with someone?

[blissful leaf]

@cosmic gazelle im not sure but possibly yes like when you are gifting credits

[fringe geyser]

@blissful leaf , im not taking about the pubg hack streams bruh, I'm taking about the famous streamers or pubg mobile players who have a yt channel. Check it out. Pubg mobile devs are promoting cheaters because in this way, they gain more players

[night cloak]

@cosmic gazelle yes it is

[cosmic gazelle]

@night cloakthanks

[storm flume]

Hello, @fringe geyser!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[frozen shell]

Hello

Im banned 9 times today 10 min please im losing kd and maybe banned for weeks

What is this issue evrytime please help i dont know what happen

[storm flume]

Please read this channel's pinned messages for further information, @frozen shell:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[edgy anvil]

Will I get next week's elite crate rewards if I bought an RP EZ Mission License in PUBG Mobile and completed all of next week's missions?

[prime ferry]

@lime juniper hello can you answer me

[night cloak]

@prime ferry What's wrong?

[prime ferry]

@night cloak come to private

[night cloak]

@prime ferry May I know what's it about?

[prime ferry]

@night cloak you can come to private or not?

[night cloak]

@prime ferry Can't if you don't give hint.

[frozen shell]

@night cloak already did the steps but still have same issue banned 10 min

[worldly plume]

i got a 10mn ban and my rank are freezed why!!?

[vagrant onyx]

@worldly plume

[worldly plume]

it can be fixed? and i didn't use hack what the hell i spent on my account 6000$ to use hack!!?

beside of that they told me you have a problem in your connection when they banned me they didn't say you are a hacker!

[frozen shell]

10 min banned midle east why ?

I got it 7 time today

[tame kindle]

Yikes, so let me get this straight you wanna login with your Google play which you have and are sure is linked?

[pure plaza]

hi can anyone tell me whats the characher limit of IGN in pubgm as iam unable to keep a 14 letters long IGN!!

[steady smelt]

fpp solo matchmaking takes forever, regardless of the map and the region

[twin drift]

I keep getting kicked off the app

[humble peak]

Add more weapon to tdm if possible add all the available weapons so that we could practice with any weapons we want too

[torpid storm]

How did the player do it?

What about this gilch?

[storm flume]

Hello, @torpid storm!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

@humble peak More will be added soon.

@twin drift Can you elaborate?

[twin drift]

@night cloak I dont really know whats happening but it doesnt even let me get into the loading screen and then it just crashes

[night cloak]

@steady smelt Indeed. People play Fpp less than Tpp. Play squad more than solo. Most players are still on lower tiers, since the season barely started.

FPP + Solo + High tier = huge matchmaking time.