#questions
1 messages · Page 522 of 1
Hello Turkey Official Pubg mobile discord officials are not interested in us
@mortal patrol could you help @warped robin ?
@onyx cairn
all authorities
yes he is right
I get banned for 10 Years when i report player for being cheating !!
I just ate ban and I don't know why I ate ban.
I asked if Turkey disc Pubg Mobile official support department was what I should do and I just did not get the answer in this case is not more than a few people uncomfortable
@onyx cairn
Banned on Discord or Banned ingame? @warped robin
banned game
It´s neccessary to contact the customer service in that case, unfortunately we´re not able to provide any assistance here. in the ban screen you get 2 options, choose "claim file" (the right option) and state your issue! @warped robin
No, I'm not asking you for help because I ate the game.
Pubg mobile Turkey officials are not interested in us
I'm just reporting to you the Turkey authorities
Because they don't contact us and help.
talk to me in private, please, this is not the right place for it.
Anyone knows if the new season will be delayed by a day again?
I believe it is permanent
Why TF is being AfK a reportable Thing
Anyone who reports a afk player is a döuchbag
I just met the worst person ever on Reddit who said they report Every Afk player they find
Hello all i face a problem again
It is the second time i got lock my account one day
And my time is set correct
I need help please
???????
Any one here
In Case of ingame bans, it´s, like i said, very important to contact the customer service!
@warped robin how to contact thim
@wet wasp Tap on file claim.
No one answer it the answer robot
@wet wasp Nvm, I didn't read the context. The solution is pinned in this channel.
There r 3 games per day now in the crew challenge yes?
Pubg Mobile thrown ban can get up
What?
Please read this channel's pinned messages for further information, @wet wasp:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@stone thorn Wasn't it only two?
@night cloak i think they changed it after the update now theres total of 18 qualifying matches
@stone thorn Then it seems we've more choices. 3 sounds nice.
@night cloak This spec list is saying your phone doesn't have a gyroscope:
https://www.gsmarena.com/alcatel_3_(2019)-9599.php
@night cloak
https://www.phonearena.com/phones/Alcatel-3-2019_id11129 4GB has no gyroscope as well.
@wet wasp Dw, season will start after you get unlocked. And you won't lose any points before the new season starts.
Even if you lose the tier and go to bronze, you'll get the hashtag. It's for reaching, not staying.
And I'm pretty sure you're mixing up RP season with regular season, @wet wasp.
So when the new season start ?
Because now in lock account time it seem that i’m Ace with 1200 points
@wet wasp There's no ETA when the new season start. But it won't start anytime today/tomorrow, be assured.
@wet wasp Maybe that's an Internet error, as I can see "no response from server" on top. Try to use mobile data if you're on WiFi or vice versa and checkout the result.
Hmmmm .. it is my friend data .. but the way .. now in lock time i ask you i’m Ace with 4700 or go to bronze 1200 like if the banned accounts
This is my question
@wet wasp Your account wasn't banned. I'm sure you didn't read the message. It is just locked until 15th.
Season 7 End FAQ: RP season and regular season are different. The RP season will end on 14th July at 23:59 UTC. And what does it mean? The RP section you find on right-enter of lobby screen will get locked. So, you won't be able to complete any more RP missions and your RP points will reset.
And the regular season will start anytime after* 15th of July. No exact date or time, as of writing this. So, if you're still trying to push, you have two more days. As we don't know when the new season will start after 15th.
Remember, you'll be notified in game when a new season starts, approximately 24 hours prior to new season. So no need to believe in rumours and made up stories, as people will come up with various dates and times during these days. Those dates are just assumption.
you will get the season end crates when new season starts right?
@tired fractal Exactly!
k nice
Hey guys
@drifting latch Do you need any help?
Sorry i was gonna ask something but I think I've figured it out
@night cloak ×_×
Hey guys 10th of July my Facebook I'd was disabled.. it's almost 4 days ..my pubg I'd was linked with FB ..
Someone using my I'd may be he hack my account.. Because my account outfit every day change and that hacker Kick out my friends from my friend list.server language was charged Bahasa Indonesia .& I'm Indian ..my I'd was online ..here I'm unable to login my pubg I'd because of FB I'd disabled .plz some one help him
Please redirect this query to Facebook's support team, @summer pumice. We are not able to help with such issues.
Is Using VPN Make You Susceptible To Being Banned?
Yup I'm but someone hack my pubg account what I have to do now that I'd was disabled for me only no for hacker' @daring patio
It has been confirmed by a TGB developer, as well as in the past by a PUBG MOBILE operations team member, that VPN usage does not cause suspensions of any sort, @twilit abyss. However, using a VPN can convince the anti-cheat that you're playing on a shared/sold account (it detects you playing from several different countries), which would also violate the ToS, so we strongly do not recommend using a VPN service.
It is not your PUBG MOBILE account that was hacked, @summer pumice. It is your Facebook account. Please contact Facebook support for further assistance.
@daring patio Thank You
answer please xd
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Everytime once in match and lobby my game crashes i died around 30-40 times!
@noble compass When opening the game try to close the background apps. These will free up RAM and you'll encounter less crashing issues.
@night cloak i have done this type of things too many times. but, none of these helped.
As of i know there was a survey regarding this issue was taken few weeks ago. but, nothing has been done yet!
@noble compass What is the device you're using? Are you facing it every time?
Moto G5S plus is the device.
Why season 7 royale pass didnt end yet
@noble compass Is it the 4GB variant?
@raven zealot Because July 14 isn't ended yet.
@night cloak yes it is 4GB variant
I was Got banned due to my motorbike got up in the air by the ridge in PRIMORSK and landed right in to the middle of BARN n wall and got stuck for at least 8-10 sec then got exploded.... RIP me and my teammate.... And then the whole scenario change.... Immideatly i got send to server not responding msgs then theri was a msg to log in again... Then my account has been banned for 2034.... What should i do
@noble compass Try to find your device group if you're in Facebook or VK. And see what steps others are taking. Also you can look for solution in YouTube. Different devices require different solutions.
Anyone to help
Anyone
Please refer to FAQ 2.9 in #481198147478224896 for further information, @frosty drum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@cosmic gazelle Mhmm?
The 8 KD stats is mine.. I've more kills and better stats + more headshots, and another person is having less..still he has 22% headshot ratio n mine is 21?this thing is broke
Even the accuracy is broken
My AVG damage is also less than it should be..4/5 matches I've 1000 damage
@night cloak thnx
@cosmic gazelle You're calculating it wrong. 123 kills outta 543 = 21.8% of 543.
And 390 kills outta 1786 = 21.8% of 1786.
So..less kills is the reason
? @night cloak i thought it will end on Morning
But what about the Avg Damage? @night cloak
What about the royale pass when it will start?
It's not how much kills, it's the percentage, @cosmic gazelle.
@raven zealot 17th, 2 am UTC.
Omg ok
Ok.. people including me are not getting ranked in region..that bug is there since season 5 for me.
Any solution yet?
Not as of now.
This is actually not a bug. This is a restriction. Changing of flags triggers it, @cosmic gazelle.
@daring patio don't you think,since Season 5 I've been facing this this..ya I changed my flag once then only it happened..but then it should be solved now right?it's Season 8 almost @night cloak
@cosmic gazelle It won't be solved.
Hello
@somber beacon Aloha! How can I help you?
Can we use wegame for pubg
Yes.
@night cloak so it means I wont get ranked now? Even my friends can't see my name in their region- friends section
Thanks you
@cosmic gazelle For now, nope. Until the trust & security team plans to remove the restriction, which is unlikely gonna happen.
@night cloak but this is Pubg's lookout not our..they have a Flag card for 180 uc for a reason to change our flag, I did and then this happened.
Try to send them this query no
I wanted squad wins title but sadly cause of this I can't get it
@cosmic gazelle Unfortunately, how it is. As I've mentioned, it is not a bug, there's no reason to send a query.
@night cloak so you want to say,I'm not getting ranked now, it's my fault?
But you can contact customer support if you don't accept the changes, @cosmic gazelle. For now, please move to #chat. Both of us are repeating this.
@night cloak the system is broke now..there's no way to contact..before we could write down the issue but now we have to choose from the options out there and there's no such option related to my issue
Anyways thankyou
I have a question
Since sometime my jinxed achievment is stuck at 28/30
I opened like 15-20 cratesand still no progress counts towards jinx
How do i get it 30/30?
Please provide a screenshot, @prisma tangle.
Hello friends can any how help me in unbanning my pubg account. Some one has hacked it and he was logging in from someother location so my account is banned for 10 years can please any one help me in getting my account back.
It does not get banned for changing location at all, i play on different vpns like usa,thailand , you or someone has used hacks on your account and got detectd so you account is banned,you are not getting it back
Hello!
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @scenic oasis.
It says "30 in a row", @prisma tangle. Not adding up to 30.
@prisma tangle Hey! VPN usage is not recommended at all. For further info check the pinned message in this channel.
Means progress only counts if i dont get legendary in 30 straight openings!
@prisma tangle yes.. 30 crates opening costing 120 UC or more in a row and not a single legendary item.
Does using coupons also counts towards progress?
@prisma tangle UC Purchase only
Alright that is why
How do I complete the mission land 1500m away from my parachute location?
@night cloak Best way is to mark a location 1500m+ away from the plane when it is at a right angle.
Then after you jump swipe up so you can see the player from the bottom most camera view. This will give the lowest speed and will take you to the longest possible distance.
After your parachute opens glide it instead of swiping the toggle ahead. Keep the gliding speed below 35 m/s and try to reach the marker which you placed.
So when i parachute I let go of the d pad?
I am 10 away from jinxed 2 and got a legendary item so I shud start it all way from 1?
@shrewd ether If it says in a row , Yes.
😶
@night cloak don't let go. Just keep swiping up slightly.. maintain constant speed between 25-35
@night cloak or if you are not able to do it just ask a friend who is good at landings, they'll help you out
Can we pls ban the cheaters
Hello, @mossy sundial!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Where is the patch notes of new version
@clear monolith → #beta-news
Look i removed the team info icon away from my firing buttons but still whenni go in a match it comes back over my firing buttons.. Tried switching layouts but with same results.. Helllllp
@rare scaffold
Same thing in classic match too?
Yes
In 1st time purchase of prime plus I can't get discount
Hmm, I am an Emulator supporter, I am sorry but I don't know much about in-game things, but I assure you that someone will help you as soon as possible but please be patient @left isle😭
It only happens in tdm I believe, @left isle. It's a bug supposed to be fixed in the next update according to #beta-news . "Other improvements"
Try using a different layout or let's just wait for the next update.
👌
Yeah will not play the global version till next update.. Korean version working fine
Are there any crew challenge matches today? -Asia(India)
You can check this in Crew>Crew challenge . If you have matches today, they will show you the timings that you participate in, @limber wind.
@jagged ledge The 1st purchase discount offer ended on 11th July.
Any chances of discount offers in prime plus in future
@jagged ledge No information regarding that.
Ok sad news for me😥
oops nvm.
@junior rune Just check pinned messages for dates regarding season end.
alright good I can still push later today
Hello
Anyone can pleaseeeeeee help me with this problem ??
Is there a fix for tdm squad list bar reposition or not? I have been waiting for weeks now... will there be a fix??
For Example: When my friend open my account from other country to purchase some outfit for me and this outfit it's not available in Sweden "my country"
So the problem is this outfit in the other country it's not available because of my selected country..
I hope you got the point of what i mean exactly
@night cloak
I opened 10 premium crates but didn't got my guaranteed legendary item.
@whole lava Country lock prevent you from buying stuff that is not available in your country. It's a new feature. It's not a BUG.🙂
PUBG FIX Ur servers
@night cloak you have to win a match while your enemy team have less than 20 kill. Like: 40vs20
@night cloak Okay but i have another account and it's not locked with any country so this's not fair to lock som accounts and some it's open like before!!
I opened 10 premium crates but didn't got my guaranteed legendary item. I did got a legendary item but that was from classic crate. Please help
@night cloak have you got any myth item?
@night cloak Can you please just tell me why some accounts it's locked and some accounts it's open without selected country!! ?
Thanks for supporting
@whole lava country lock will automatically assign a region according to your IP location. Until you change it manually, it will remain same. That means, if you have an account, and you use it from Sweden, your country lock location will be Sweden. But, if your friend login to your account from another country, still the country lovk location will be the same.
There is a guy named PUBGACEKILLER and hes removed my friends account twice and threatened to DDos him also
@spring dock ,check your net connection
@neon patio can you please look into it. Hes done it to 3 others also
@vital sluice
I have seen an app ad name flash dog for pubg is that safe
No, @dim hollow.
My prime membership is end yesterday . But still I get 5 uc @vital sluice @night cloak
It's another gfx tool so same things apply to it @dim hollow
@night cloak can you guys look into what i posted above please
Please contact customer service in game. We can not help you with that @stoic mesa.
How would i do that
@stoic mesa
@night cloak thanks
For the pacifist title is there any tier requirements?
@night cloakpaltinum tier
Can someone tell me why the number 0 is banned in pubgm
My name contains it and now everytime i wanna make a room i have to change its name and none can find me through search becouse of it
What can i do?
@nimble rampart you can contact customer service and ask them to change it as no one here has such powers
Will be repeated event M416 - Glacier?
@nimble rampart Please fill the form in #555492558428700682 pinned message.
@night cloak Same event won't come twice but the weapon Glacier might go on sale. Keep an eye on store and crates.
I have tried more than $ 1000
I did not get it
People get it with one box and people who spend a lot do not get it
@night cloak That is weird. If the odds are 0.5%, you should be able to get it within 475$. Do report in game.
@night cloak where is error?
@night cloak You can private message her if you've needed something. Or can mention in #discord.
@night cloak don't know why but I'm unable to tag him can u give me his tag?
@night cloak how fo i fill a form its read only
Support within the game never answers and we can not talk to anyone Is this a company?
@nimble rampart Tap on the pinned message.
@night cloak Her tag is Error 403#4903.
@Error 403#4903
See I'm unable to tag!
@night cloak You can, but they don't have any direct communication system other than customers support. You can tweet them. I find it more useful.
@night cloak May I know why do you need her?
@night cloak cause have some queries with him related to last dates system!
I cancelled prime membership but I still get 5 uc why
I will try with I think they will not respond
@night cloak Can you elaborate in #discord? I'm sure she will look into it once she's free.
@night cloak they take 1 or 2 days to respond be patience!
@night cloak can you help me
@gaunt ember You'll still be able to get it until the renew date. Look for the renew date in subscription section of your Play Store/App store.
Prime membership is end yesterday
@night cloak i said bug
@night cloak I spoke more than a month ago
No any subscription active @hope
İts true
@mortal patrol Please preview the message sent by Dyno.
@night cloak?? Why u deleted my msg any reason?
@gaunt ember Google Play has 3 days grace period system. It will be cancelled after 3 days.
@night cloak Please move to #discord.
Thank you @night cloak
@night cloak but 3 day I get 5uc .
Free😒 lol
@night cloak If you need support related to the game, use this channel to ask.
but pubg ban my store ?
@night cloak yes I have queries regarding in game just waiting for error to come!
@gaunt ember It's a grace period provided by other subscription service too, if you wish to renew in between.
What is wrong?
@night cloak Error is here.
😒 🤔 why
@gaunt ember I think it was answered. Please move to #chat.
@lime juniper you know nah that u told me that as the prime plus membership discounted end date has be written on 11july, so we should assume that it will end on10 july at 23:59:00GMT, so tell me why royal pass didn't ended till now cause, it's also written the same that it will end on 14july so it should be ended on 13 july 23:59:59GMT! SO TELL ME WHY IT DIDN'T END?
Both of them doesn't have any specific date so tell me why?
I do not know what they did with the discount deadline, but you could ask one of the new community managers on Monday. They will be visible at the top of the online list with yellow usernames (and one with a green online status). Maybe they can provide better answers.
@lime juniper should I tag them right now here?
No. Wait until they appear.
But I can tag him nah once they came on?
The achievement “The commando path 1” and “Commando” accomplished, won, and won the match in solo on the level of platinum without a helmet, armor and backpack. Achievement is not counted.@lime juniper
Yes, you can mention the ones with green online status.
@lime juniper agh can u tell me one of the name to whom i should tag? Or anyone with yellow username?
Tencent_Aeolus#4014.
@lime juniper 👌 thanks
TheShield#0517 was banned, No reason given.
@lime juniper Will you help me?
I would have if I knew the answer. Perhaps someone else can assist.
@night cloakIf I remember correctly, it was 5:00pm when season 6 ended.
Nope u are not correct!
Ok
@lime juniper 😓 ahh u mean tomorrow, mmm it's k!
@lime juniper Hey Error
I am getting ping in excess of 300 while playing India challenge
Any help regarding this would be appreciated
We don’t offer that kind of support here, @night cloak.
Dammit
@pale falcon are yall going fix the bugs and lags for android ?
Report those bugs
That’s not our responsibility, @upper wind.
Ight
You’ll have to submit the form.
Saying Fix your game here in 3 words does nothing,we don't have magical powers to extract your issue from your mind.
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
there you go
Ight thanks
@night cloak It's your connection
Do yall know when update Going release I'm just asking I'm not in hurry lol ?
Please read this channel's pinned messages for further information, @upper wind:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Ooh sweet
On the 17 ight
Where can I see what's new in pubg for new season???
@pale falcon
You’ll have to look up the leaks, @upper wind.
Okay
@tidal mist Pretty sure it's not my connection
Would love to get response other than that it's my connection
Everyone else gets around the same ping
I get free prime plus pass every month 😂👍🏼
thanks tencent :)
Hi When will the optimization come to the Samsung Galaxy M20?
Did they promise any optimisation? @honest helm
What kind of optimizing you're talking about?
We do not know, @honest helm.
Is there anyone who is a very good pubg mobile player is willing to play quad RolePlay
The graphics are also an optimization. Fps is the highest part of me I want it to be upgraded
thanks anyway
Season 8 coming date
@frosty steppe go to lfg channels. This is not the intended channel.
Please read this channel's pinned messages for further information, :
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@deft fog ^
What ? @blazing saddle
@blazing saddle The achievement “The commando path 1” and “Commando” accomplished, won, and won the match in solo on the level of platinum without a helmet, armor and backpack. Achievement is not counted
@night cloak The India bonus challenge has NA servers. Hence high ping.
@uncut ivy If you have met all the requirements of the achivement and still did noy get counted, it must be a bug and I suggest you submit it in #555492558428700682
@night cloak That is the only information I have about the issue.
And why would they use the NA servers for India challenge?
@deft fog Check what the bot said to find out the answer to the question you asked.
@night cloak Take further questions to customer support.
is gfx tool is safe for pubg mobile to fix lags and graphics?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
thank you
when pubg mobile will update the window pane?
@olive wadi Keep an eye on #news for upcoming update patch notes.
The patch notes are there in #beta-news too.
Can a pubg korean guy play custom rooms make by pubg global players?
@compact cradleyes
Ok ty
thank u
Bro I once connected my device with a host vpn and opened my main account and got banned for 10 years. Is there any way of getting it back other than waiting? I don't care even if they reset everything in my account, skins, RP, BP, UC everything. I just need that facebook account. So is it possible or my account's gone for 10 years?
Got banned for violation of game
@marble temple what do you mean by host VPN?
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into, @marble temple.
You’ll have to press the file claim option in the bottom corner of the account suspension dialog box.
Then?
Then wait
You probably won’t get it back, @marble temple. You violated their rules.
😂
Is it possible, that I could unlink that pubg id from the fb account it was linked with? And then make a new account with the same fb account?
You can’t unlink accounts, @marble temple.
Accounts can’t be unlinked. Please note that this action is not reversible.
@marble temple but you can delete your pubgm account.
How?
What if I delete that pubg account and make a new account with the same fb account it was linked before.
Will it work?
He can’t deleted it if he is banned, @night cloak. Also, please avoid interfering when staff are available.
@pale falcon can he log in with new account?
Please stop spamming this channel with emojis, @marble temple.
Please tell me the process of deleting a banned account.
You can’t, @marble temple.
Alright, I'll look for a script 😂
i think its possible for you to unlink facebook account
That’s not possible when you’re banned, @tame terrace.
@tame terrace not possible to unlink
you could go to facebook and unlink it?
You can’t do that, @tame terrace.
Yeah i tried that,not working
Useless mumbo jumbo
What does KRJP fully mean
Korea-japan
Ohhhh..
Korea & Japan
K-pop,J-pop
Does night time occur randomly?
Yeah, Dumbledore turn on and off the light switches whenever he feels like it
Hello
game is lagging and sticks problem , smoothness and graphik not good problem 3GB RAM in vivo Y71 handset.
How do I disconnect a Facebook account from PUBGM? I don't know his password to that account anymore. I'm connected to the Twitter rn.
There's an option for logout
You can’t unlink accounts, @night cloak.
And then you can login with Twitter
You can, there are some tutorials on yt. @pale falcon
Im connected with Facebook add Twitter on the same account @night cloak
Please read this channel's pinned messages for further information, @wispy matrix:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
No update? 😮
No update 
😓 okay thanks @dense ridge
😂 @wispy matrix
@red moss grant storage acces to discord when you click on grant permission it should pop up and please use #discord
@night cloak you can use both at same time but cant unlink them again, whichs means you cant connect a newer account to the same facebook id
@night cloak contact the customer support to unlink social media accounts, but it requires a very serious problem for them to respond. If you go to them with small issues like I forgot my password etc, they wont respond.
I bought a UAZ skin
But it never shows when I enter the vehicle I need help with this
Did you equip it? @muted bone
Why don't your anti cheat measures ever work?
Hii
@night cloak The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and is designed to: Harmonize data privacy laws across Europe, Protect and empower all EU citizens data privacy. You risk losing the protection of the GDPR if your personal data is transferred outside of the EEA.
@fresh canyon It is bugged right now. Sadly, there's no benefit if you're pushing for conqueror this season.
Okk I wasted my 20 days for that
RIP.
@muted bone So, there are 4 different portable closets in the game. And you can equip the skin only on a single closet at once. So, toggle between each portable closets and find out.
Hi I didn't use the cheat. I can't reach the game now because I am blocked by the pubg game. I want to reopened the my pubg account
Nick: 『Oxeanos』ツ
Id:511619118
@muted bone ..and you need to equip the skin on any portable closet.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @crude breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@spring void You'll need to purchase advanced room cards.
I died to cheaters 3 out of 7 matches in crew challenge... How am I supposed to play?
Hello, @fair yew!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

I have tried equipping it on both
I does show up in the lobby but when I enter the vehicle it doesn't
@muted bone You'll need to enter the driving seat.
And there are like 2 different UAZ in game.
It used to show up but since the start of season 7 it doesn't
I know it used to show up before and now it doesn't which really pisses me off as I got it for uc
4, actually.
That's weird. Can you take 3 screenshots? First one of the portable closet 1 - showing the UAZ skin, 2nd one the same as first but 2nd portable closet and 3rd screenshot showing that you are driving that particular UAZ but there's no skin? @muted bone
@night cloak 
Alright
when does the RP close? and new season starts?
@worldly plume RP closes tonight 23:59 UTC and season starts on 17th.
Why can't I equip it tf @night cloak
I checked idk how but now it's working in my second closetbut I want to equip it in my closet 1
But how it wont let me
So you have it equipped in your RP closet?
@muted bone First go to the other closet, unequip it by tapping on the skin. Then go to the closet you want it in and select the skin.
Doesn't work
No matter how many times I click on it it doesn't unequip
Hmm I could just wait for the season to go away then I'll have 1 closet only
Just equip the default skin on your RP closet.
@night cloak i found out that you can start a match with less than 4 players in crew challenge
I am not able to recovery my gmail account
You can start a match with less than 4 players but you must register with at least 4-6 players.
@dim hollow you have been answered several times already to contact customer service or relevant support company
No I forgot the password every time I tap the yes button and put the recovery code from my phone number but still it is nlt recovering @spring void
@dim hollow Please contact with Google support.
K
When is update?
File Claim options is the only way to get your account back, @light canyon.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@raven wadi. ☝
How can I file clam @night cloak
They didn't talk good
Always computer answering and always one answer
I can't talk with file claim @night cloak
They don't understand me @night cloak
I completed every single mission I have. What do I do?
I need a way to earn 9 more rp points.
Buy the remaining points
I dont have enough sadly
It won't cost much
Ill see what I can do. Thanks.
Oo that hurts
I'm unable to use voice chat nor general chat. When I right to support ingame I get only a bot saying that I have to be 16+ even tho I am 16
And yes all my linked accounts are on 16+
Can i request to delete pubg account?
The account is opened but the social account got hacked
Ok so, I only have 5 uc, and I need 65 uc to buy some points. Do I have any other options?
@night cloak
Ok thanks
Your username does not comply with our community guidelines, @subtle crag. Feel free to request a different server nickname in compliance with #481193721560432670. Alternatively, we will assign you a server nickname at our own discretion.
Your username does not comply with our community guidelines, @long rivet. Feel free to request a different server nickname in compliance with #481193721560432670. Alternatively, we will assign you a server nickname at our own discretion.
@pale falcon sorry but what you mean
How many crew matches can i play per day?
@verbal forge 3
@verbal forge 2
Hello
@long rivet to delete your account data contact at dpo@proximabeta.com
@floral meadow what do you need help with?
I want to sunscribe , its my first mounth to sub and it says its gonna be 5$ but when i tap on it tu sub it wants to get 10$ !!! WTH ?
@night cloaki want know about pmit information jaipur
Anyone knows anything about this ? Is this a trick ? What should i do ?
@valid vigil 5 dollar prime plus subscription offer is over. now you have to play 10 dollar.
@floral meadow what do you mean by " pmit information jaipur"?
Its a tournament of pubg
@floral meadow sorry. I don't have any knowledge about the tournament!
Its okk
But it still says i have the First month discount 😐
Cheater sees people from far and bullets all hit
Last 2 days I had matches with cheaters that killed me, I am sick of this, ban those idiots
@tiny canopy the anit cheat system improving everyday just use in game report
Don t know, couple weeks ago there were no cheaters, now a lot
He sees through walls
@tiny canopy we should know that there is cheaters who find a way to cheat and the anti cheat will detect them as soon as possible just use in game report.
Hello, @tiny canopy!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Yo! Basically whenever i join a classic match or a mini zone match my game crashes after 25 or 30 minutes
What's the max limit for crew challenge matches
I repaired but still didnt work and then i cleared my cache,now its worse.It crashes every 2 minutes
I need help
UHHHHH
sorry. i want ask about tier... my rank server 300.. why not be qonqueror? or wait refresh daily? 00.00 a clock?
Yes @novel trail
Can soMone tell me how to contact google
@dusty tree thanks.. when tier reset?
Everyday
reset ace to platinum.. when?
Top 500 players in server get conqueror
i mean.. when all tier reset?
IDK
thanks
I believe they update every Monday at 00:00 UTC, @novel trail.
OMG.. IDK my tier will be qonqueror.. or reset to be platinum 😂 causeclose season 7
@night cloak how to contact google
I want to send a gmail to them
Click on that link.
Then
Well, just select according to your issue.
Is there any easy way to transfer my TPP button layout to FPP?
I need report my bug point . Where can i report ?
hello Dear Pubg Support if anyone Avlaible 😦 i got banned without issus even i racord the match and no one taking care on me
Why my point bug on server rank ?
Need someone's help....our crew challenge scores are not yet added .......any mod please contact me....in-game support is not working
playing with hackers or using any tools my push ur rank till next season
If you have any issus Please Past Here
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @lone willow.
Hello, @spice cave!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak you allright, thnx for replay us
👍
The number 0 is censored in-game. That's why you are unable to search using an ID.
Because your IGN does not contain the number 0.
We do not know when it will be uncensored.
I believe it refreshes at a certain time, @grim lark. I'm not sure when.
Hello, @halcyon patio!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
There is not, @drifting lark. You'll have to manually change it.
Thats why coffin id is hidden
@night cloak no solution then
Unfortunately so, @surreal turtle.
change ur ign to simple font @surreal turtle the best solution i thug
@surreal turtle is u using emulator my have this problem to fix it repier SD or your memory is full
Restarting the game will fix it, @surreal turtle.
@night cloak yeah j know but why this happened and man voice glitch can't able to hear
Just minor bugs. Voice chat glitches can also be fixed by restarting the game.
Hey some people are adding video pubgskin web who provides some uc on invite is this is any collab with them
There is not.
Hi i have a question regarding the crew challenge. Could anyone assist me please?
Go ahead.
So in patch note 12.5, the number of crew challenges we can play has increased from 12 to 18 matches. However, it does not mention if the number of matches chosen from the matches played has increased from 8 or is still at 8 matches. Has the number changed?
Aka top 8 matches out of 18
It is still at 8.
GOD BLESS. Ty @night cloak
@young yacht It does specify in the rules that the best 8 matches out of 12 are counted. Can you tell me where did you find the information regarding the 12 matches being increased to 18 as i am unaware of this.
Alright lemme search it up. I know it says 12 matches but they have not updated it
- Crew Challenge Qualifying Round has been expanded. Now 6 qualifying matches will be held every day, up from 5. Each squad can participate up to 3 matches per day, up from 2. Each squad is allowed to participate a total of 18 qualifying matches, up from 12. And new items have been added to the Crew Shop
It was announced in the patch notes of 0.13.0, @blazing saddle.
@night cloak Thanks for the clarification.
Cant post it but @night cloak got it
@young yacht Yeah, got it 😄
Nice
I have a problem. Everytime when i close emulator then start again. I can see 49% stuck & tell me for restart my PC. Everytime. Why?
It says, you properly did close the emulator. Then, how can I close it?
Hello any admins here please?
And everytime, I need to restart my PC. Its awkward.
Guys since 2 days I'm on the top 100 players on middle east server (solo) and I'm still ace I didn't get the conquerer 2 days in ace why so?
50++ Rating. How much is yours? @boreal pollen
Not server rating. Its count worldwide rating
Dude can u get me ? I am the 98 on solo and I'm ace since 2 days I didn't get the conquer
What is your ranking rating point?
He was in conquer that's why
This could probably be a bug, @boreal pollen. Please redirect this query to in game customer support.
You’re in the wrong support section, @feral badge. Please assign yourself the emulator role in #504819353049628683.
But now conquer point is 5k+
You’ll then have access to the #emulator-support channel.
@pale falcon Ok
I tried to talk to the ingame support that bot doesn't answer me he just keeps repeating that I must be from top 500 on server to get the conquer and he closes the chat every time
The season will reset soon, @boreal pollen. I guess you’ll just have to wait.
My flag please add it in the 🇭🇹
We can not help you with this issue here. It would be best if you keep trying.
Game*
Yeh am about to be the top 1 on the server and I will stay in ace :)
why cant we move are tpp controls over to fpp yet?
Those aren’t transferable, @obtuse oracle.
We can not do that, @tame thorn. Please contact customer support.
Awww
@pale falcon why arent they
They didn’t add that option, @obtuse oracle.
they need to, they caused this bs themselves
This might help you: https://twitter.com/AfG28805875/status/1138837387272830976?s=19.
FPP配置初期化でぎゃーって言ってるけど
適当に画面にビニール袋なり透明なのなんかかぶせてTPPの配置マッキーペンで写せばFPPも全く同じ配置に出来ると思いますよう(●´ω`●)
やってる人いるかもだ...
116
400
Hey!
When exactly will the new season start??
Oh okok thanks
@tame thorn Is the game available in Haiti?
You should submit suggestions to the customer support as that is the only way to get in contact with the ingame staff. @tame thorn
In a few days.
Ohh I didn't try that lol thanks
@lime juniper xd🤣
Hi @lime juniper
I ask a date and error in few days
17th is not confirmed on official, global social media. Message by Hope unpinned.
@sleek plinth new season starting on 17 i am asking about new update
I know when >:)
@blazing saddle could you give me their email
@tame thorn no current email
Oh wow
Hi
PUBGMOBILE_CS@tencentgames.com. You can submit a ticket via to that account. Gmail is your best option, just enter this email and write down the issue your having @tame thorn
is it true s2 stuff is coming back?
@night cloak nice work pubg 😒
so we old s1 player and new players will have no difference. good 1
hackers are going to get ban or no?
Regarding the dates and timings of the upcoming season updates,
This is what current information we have :
Royale Pass
• Season 7 RP end timings : 11:59pm, 14th July (UTC)
• Season 8 RP start timings : 2am, 17th July (UTC)
Tier Rankings
• Season 7 Ends on : 11:59pm, 16th July (UTC)
• Season 8 Starts on : 2am, 17th July (UTC)
Please note : These dates are according to the official information posted on the Japanese twitter handle and have not be released globally yet.
Keep an eye on #news for further information regarding news related to upcoming updates and confirmed dates of the new season.
For further information regarding the tweet refer to :
https://twitter.com/PUBGMOBILE_JP/status/1149524768153980930?s=19
The timings given in the tweet are according to JST and have been converted to UTC in the above information for users convinence
Is the website pubskins.com really true
@modern forge Do not trust online scams like that unless they have been officially verified.
Ya
@modern forge Kindly report such stuff to ingame customer support.
@modern forge I think it is common sense not to believe such online frauds which are not officially verified. There are hundreds and thousands on website which claim to generate free UC and stuff like that to gain sensitive information.
If the user still falls for such scams, it is their own responaibility to believe such scams.
If there are events giving out free stuff it is posted on the official pubgm twitter as well as in #news.
When the new Season will start?
@umbral void check the pinned messages for the solution.
Please read this channel's pinned messages for further information, @brisk rapids:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@blazing saddle But it only happens when i play on Middle east server
@umbral void The issue happens due to change in data from the client which does not match with the data existing on the server.
You can fix it using the solution given in the pinned messages or refer to faq 1.4 in #481198147478224896.
Ban this scammer.
Hi @blazing saddle the pinned message by you tells about the season rp change timing but is it of only PUBG KOREAN/JAPAN Version or Global version ?
While we will be actively enforcing these rules, we trust that you are able to handle the more minor annoyances on your own by way of communication with the other party or by utilising the ignore feature. The ignore feature is a great function that can immediately alleviate problems you are having with another user, @dusty tree.
You can remove them and they won’t bother you again.
I hope you realize you're telling me to ignore a person who can be trying to scam others as well. You should ban him first. @pale falcon
We aren’t responsible for that, @dusty tree. You’ll have to use the report feature.
@modern forge The timings given are for the Global version. The said twitter account is regional pubgm twitter for japanese players. Also there is no Japanese version of the game like the Korean version.
Ok thank you
The report feature only exists in-game I'm pretty sure. @pale falcon
If your problems aren't directly related to the game, this is not the intended channel for it.
There is a inbuilt block function ingame to block such people. @dusty tree
I purchased the prime plus
But it says purchase failed but google play charged me
It's been 49hrs what do I do?
Contact customer support with a valid receipt of the transaction, @rapid mason.
This is hack
Kindly report them in the game itself by using the report button, @fervent robin.
Their customer support is terrible. Isn't there a workaround or something?
If you have proof kindly contact customer support with proofs, @fervent robin.
I report him
I don’t want to block them,I want them banned,tell me some way to report them to the authorities. @blazing saddle
There is no other way, @rapid mason.
Only respond if you have a valid answer.
Hello, @fervent robin!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
But he use hacks aimbot auto headshot long jump I specte him
Go to in-game settings and contact customer support, @dusty tree.
Okay.
Do what the bot message says, @fervent robin.
@dusty tree For now the only way to reach out to the appropriate authorities is via the ingame customer support. But I doubt they will take action against minor problems which can be easily handled from the client side just by ignoring it and being responsible enough to not fall for such obvious scams.
Regardless of this, if you wish to report you can contact them via the ingame support and provide all the necessary details like the Username, Character ID of the user and the offences you would like to report.
@bleak lion ok
I suggest you go through the support channel guidelines given in the pinned message of this channel so that you do not cause any interference to any staff member. I appreciate your active help in the channel but make sure you don't go against the guidelines while trying to help someone out, @bleak lion
Apologies.
@bleak lion Nothing to apologise for, I was just suggesting something you should do so as to avoid conflict with any staff member, keep up the great work! 😄
Which date season 8 rp was started
Please read this channel's pinned messages for further information, @fervent robin:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Hello Pubg Mobile Support. I am banned from the game for 10 years. I was not using any cheats. Please let me know why I was banned.
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into, @limber oasis.
You’ll have to press the file claim option in the bottom corner of the account suspension dialog box.
No one is replying to my claim.
The response time can vary between some hours up to a few days, depending on the number of support requests. If you’re not contacted within a reasonable timespan, you can send them a reminder.
okay. Can you please check the reason why I was banned?
okay. Thankyou @pale falcon
How to check version number?
@rapid mason Log out from the game. And you'll find it on top left corner of login screen.
Thank you :3
Do I have to stay conqueror to get the title that says season 7 Conqueror for next season ?
@night cloak @vital sluice @tidal mist
@maiden trout No. It's for reaching, not staying.
It says my current highest tier is crown but I had reached conq
@night cloak It's best to report them while in a match. That way security team will find more information to look for.
When the new season starts?
@maiden trout Did you reach conqueror this season?
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@maiden trout In FPP or TPP?
Fpp
@maiden trout You've to select FPP on top right, next to Classic TPP.
@maiden trout So you're saying you have reached Conqueror on both FPP and TPP?
May I know your ign?
No I reached it in fpp
@maiden trout Can you write your IGN?
@maiden trout Sure.
the other players must be bots, and these first teams never faced
Europe tpp is easy and they might split drop @night cloak
Please avoid going off-topic. You can have unrelated conversations in #chat.
when is the new season gonna come?
Please read this channel's pinned messages for further information, @frosty kestrel:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
oh
I tried to change it and it said u have to wait till 8/5 2019
set the setting to yes in your setting that you are above 18
I never changed it to no I tried changing it to yes It said I have to wait a month
And here am I waiting 15 minutes trying to play again
If it said wait until 8/5 then wait, I'm grateful pubg mobile Korean doesn't have it
@night cloak
I'm.impatient
Learn to be patient
@night cloak Play again tomorrow. It is a restriction in some countries.
@remote socket The top left icon should direct you to crew shop. And yes, coins will last forever.
No it dont @night cloak
@remote socket Just checked, crew shop is unavailable during crew challenge.
@night cloak weird but. Ok
Thanks
@night cloak do u know how is cc coins are given
Mean any rule?
1 kill= ?
#1=?
@remote socket Unfortunately, I'm not aware of that.
When will this season ends ?
I mistakenly cancelled the prime subscription, which renewed itself like an hour ago, will I receive the benefits or is it cancelled
Please read this channel's pinned messages for further information, @mental tulip:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@arctic stump You will receive the benefits and can subscribe again when it ends.
@night cloak I got it thank you
@night cloak ow , thanks, I was getting weary thinking the money is lost
@arctic stump No worries. 
Hello, it's someone using 4x MSAA to play PUBG Mobile, if yes this thing help to run smoother or not? This thing heat up your phone and drain battery faster?
What this do?
@maiden trout tpp europe its easy? You are crazy
It will provide you a title, @remote socket.
What title
Are there limited titles or i can write my own title and if the 1st option
Can u give me the list of titles
It shouldn't be recommended because it will probably damage your device and can cause problems that will cause limitations to your life of your device, @night cloak.
It will just give you a clan title like there are titles for Leader, Co-leader and elite members in the clan, @remote socket.
Is it forever?
So It should be "Legendary of "clan name""
Ok thx
I don't have an idea about how long the title lasts.
@remote socket 7 days.
you guys know any screen recorders for android that doesnt pick up external sound?
I want some things that can help me to run game better. If i use grenefy to hibernate background apps i will get ban?
Lower resolution can make game to run better?
Dudes
Why u dont make nothing to eliminate the hackers?
Because all hackers has groups and u don't make nothing
And u see a K.D of 120.0 that's not strange?
Because the last nigth I see 2 squads of hackers in the mode 4v4 in 2 matches
It is not recommended and we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @night cloak.
i agree @scarlet ether was playing on Tencent Gaming buddy and was in the last 3 ppl alive, and i got sniped through a wall, and i specated the guy he had a sniper, and he automatically locked on to the last 2 enemies when they were prone in grass from a long ways away... no way he could have known without hacks.
Ya I know that's happened me
Hello dear PUBG MOBILE team now we see PUBG is a most populer game in the world and in a daily we see too many good and best player's in the PUBG MOBILE, so now we are here to tell you one of the best player's by name of
(PK『3AREF』) has been banned for 2 month's who have to much fans in the our country and he banned without any big reason and he banned by a mistake which can be Fix very easy and we are here to tell you we are by the name of the Fan's please reopen the band of ()'s PUBG and we are realy thanks for a positive answer and for making PUBG more lovable and suitable, with our Fan's RESPECT thanks for help..
(532405914 )'s ID:
Please review the band again....,
#Thanks PUBGmobile
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @errant spruce.
Is there any word on when the content creator program will open up again?
When update will go live?
@errant spruce I think either he tried to bypass emulator detection or modify the game files in someway. If that is true then there is nothing to be done except waiting
😂 noobs always find hacker
But its true Emulator players face lot of hacker. Its good. I like it. They owe them a debt.
Hello guys , do you know a way to record internal sound please ? Im on Android
Wut
@flint garnet
yo sorry for the ping, but the first of the crew challenge is a cheateur look this screen
hello guys , when the new RP start ?
@night cloak Please report cheaters in the game.
@obsidian shard later this week. Keep an eye on #news
@flint garnet I do it all the time but nothing is done.
@night cloak we cannot do anything with the reports here because we are just discord staff.
ah ok no problem, sorry ;)
Did I lose all my extra RP points? I had 300+ and didn't realise it just ended now.. they should give us a warning
@zenith crag Yes, you did.
They have the date that the season ends in the royale pass section, it is your fault for not paying attention, no warning was needed @zenith crag
when season 8 unlocks?
13.5 update release today or tomorrow??
We use flash dog app for pubgm or not
@blissful spruce expect 17th
@severe sun all third party app not allowed and will lead to 10 years ban
Why team up vote event got system busy error
Using gfx tool/gltools leads to ban?
@night cloak yes
When season 8 comming
@severe sun 17 July
Tq
@severe sun check pinned message.
16 july in-game update
17 july play store?
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@night cloak no inside game update not from play store
Just open the game and update it
@vagrant onyx thanks.
hello ?
@gusty seal How may I help you?
I want to ask about the new rank system in the update
The information regarding the new rank system is given in the patch notes. Refer to #beta-news for the list of patch notes. @gusty seal
If you have any more doubt, feel free to ask.
aha sorry, Thanks.
When will the season start
July 17th
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Why Korean pubg mobile players get the paid skins that are in global pubg mobile for free ? :/ and they still can play with the players in the global one... @blazing saddle
@gusty seal I don’t think the staff team has any information regarding that.
My account got banned,for 7 days, they say i played with a cheater, how can I know he's a cheater? He wasn't cheating, I think! He was just pro at that game! Can anyone help?
When does season 7 end in terms of like rank such as ace
@night cloak Just wait out your ban. You are the only one responsible regarding actions taken against your account.
If you were banned for 7 days it means you had been warned previously with a ban of 10minutes.
If you continue playing with cheaters, the next ban will be of 10 years.
@granite fable check the pinned message.
@blazing saddlei wasn't banned for 10 minutes anyday
@night cloak Must have gone unnoticed then.
Thank you I am new to this
@night cloak Just wait out your ban. That is the only option you have regarding this matter.
We cannot help you any further.
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@granite fable this will help ^
thanks for no answer. Players do not know any way to communicate with a company
@night cloak what do you need help with?
$ 1,000 or could not get it, please, what's the solution with this problem.
People get it with one box and people who spend a lot do not get it
Finally Im back
Where is justice?
@night cloak I suggest you not to purchase any of the crates that pubg offers for the community, it is just rigged.
@blazing saddle bro, I'm damn sure i wasn't banned! But if i can't do anything else then waiting, then I'll waiy😣
How to Get I M416 - Glacier
It can be found in a PUBG MOBILE Premium crate, @night cloak.
I tried to get M416 - Glacier more than $ 1,000 or could not get it, please, what's the solution with this problem.
@night cloak There is no solution, if you made a purchase for that offer then that’s on you.
Do not interrupt, @sleek plinth? It is rude.
Good who tries to get the challenge of development elements can not find his request and who does not pay the money obtained by one fund
@night cloak The crates have (?) option. When you click it, you will see the odds of getting the item in %.
The information regarding the rarity of the item is already given. So you cannot blame the game as they make you aware about the rates before you spend your money on the crates.
@sleek plinth I believe rules are the same for everyone.
I surely am new (I don't know what you meant by that) but you seem to be unaware of the support channel guidelines, @sleek plinth?
ever since i have resigned, things may have changed so i may not know what are the changes, i apologise.
21% for this is
@night cloak Then it is your luck.
And why they do not make luck 500%
for several days
They will change all items and will pass years without returning the items we want
@night cloak the 500% rates does not guarantee you an item.
It clearly says the rates of certain items are increased by 500%.
To explain this, take an example of an item with rarity 0.3%, so when this rarity is increased by 500% it means it becomes 1.8%.
Good but why not make it on M416 - Glacie
@night cloak We have no information regarding that.
Any Admin is Here?? i need Some help Regarding new up coming update
@rapid osprey You can ping if you see any active admin. If you have any questions regarding the update you can ask me, I can answer to the best of my knowledge.
@blazing saddle Thanks .. Is That New Update Contains any Changes In graphics??
@rapid osprey This is the available information regarding graphics changes. You can refer to other information about the upcoming updates in the patch notes given in #beta-news.
Does It Support..On Honor 9n🙄🙄😭 @blazing saddle
@rapid osprey The specific list of device is not given out yet.
When will the new update roll out?
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Is anyone experiencing lag when enemies approach?
Recently I have been experiencing it whenever a squad is approaching.
@velvet vault Try to Repair game Client.
Will that reset my control layout?
No.
But everyone in my squad is experiencing it. Anyways I'll try repairing once.
@velvet vault Just make sure you dont Tick "Restore Default Settings", the only box that should be ticked is "Routine Repair"
@sleek plinth thank you
No Problem.
@velvet vault This lag is also known as render lag and is experienced by all users, Android and iOS. It depends on your device stats and the free RAM of the device how minimised this lag is for you.
To explain it further, the game server loads the enemy movements in your client when they enter your 400m radius(radius depends on device) and hence there is a slight lag/problem with loading nearby structures and/or a frame drop and high ping.
When pubg is gonna restart the ranks or tier?
Yeah I know but recently it's lagging too much. I can pretty much handle it because I am using a high end device and my ping is 20-50 most times. But even though render lag has become more like a game freeze.
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Is the upcoming update via appstore or just an in-app one ?
@faint shadow in-game update
Thnx
Hello pubgm community! I opened the game and while i was opening the new
lucky crates 3 times. I got ban 10 years for no reason my pubgm ID :
5258727802... Can you check this out pls?? Waiting for your help.. Can you unblock it before season 8 please? I wanna charge the royal pass when it starts
Any help?
@lone falcon Sorry we do not provide help regarding ingame bans. Also, all bans are justified. For further help you can contact the ingame customer support regarding your issue.
The in-game customer support isn't helping that's why I'm sending to you here
I play pubgm since season 3 and i charged a lot in it that's why i want my account back and. I'm willing to charge the season 8 royal pass.. Please help me get my account back i can't start on new one
As ToRoiD mentioned, @lone falcon: We do not provide support regarding account suspensions. Please do not put any more messages regarding this.
ok I've had multiple ppl tell me this 3rd place team is cheating in north America tpp crew challenge so plz spread the word they have weird characters in there name
Toroid can u help please?
?
Question : Since the season ended 4 and a half hours ago, does that mean all ranks at the time were final? Or are matches played now still in affect against rank and your season end rewards i.e if you drop from say ace to crown you loose ace rewards? (Hopefully this makes sense)
Hello, @zealous turret!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Can someone help me pls?
Yes @lone falcon
You have been answered more than once, @lone falcon. We can not.
Where can i get help?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
The in-game support isn't helping it always end the chat without get someone to talk to
Be patient. Otherwise, make a new account.
@daring patio Thank you
The problem is i cannot make new account because my old one is from season 3 and i have charged a lot on it with more than 100$ and i just charged 25$ before 2 days of the ban
Can i talk to someone from pubgm support who can help me with this pls?
@daring patio can you check this maybe? I'll appreciate it
I will not answer this again, @lone falcon. We can not help you. Please contact in game customer support.
@daring patio there is no other support than the in-game one? Cuz it's bot and not helping with anything
There is none, @lone falcon.
Please do not use any other language aside from English in this channel, @thorny matrix. Refer to #482111832669159445 for language channels.
@daring patio then i lost my account for good?
Maybe.
@daring patio if there is no chance just tell me please so i can forget about this and delete the game for good
@night cloak what help you need ?
There is a slight chance, @lone falcon. It is customer support.
My account has been banned for no reason
Hello, @night cloak.
We do not deal with account suspensions of any kind on this Discord server as we are not involved in day to day activities of the game. Please read the pinned message #1 for more information.
However if you feel your account suspension was unjustified feel free to contact in game customer support or file a claim using the button present on the dialog box informing you of the suspension. Now, they might require some time to go through the information and will revoke the suspension if you they find you clean. Please refrain yourself from posting more messages about this issue here.
@daring patio i only find bot answering me in the in-game support and it didn't help
Well. You may forget your account in that case, @lone falcon.
@daring patio alright thanks I'll delete the game now I'll not start over after playing for almost 1 year and. My account lost for nothing
Customer support for the game does not respond to my messages what do I do
@night cloak you will not get response right away
idk how much does its take
maybe 1 week
@night cloak don't bother yourself bro none will help u forget ur account like me
Two weeks ago, no one answered me
@night cloak no one will answer you there is no pubgm support -_-
Please avoid going off-topic. You can have unrelated conversations in #chat.
S8 will start from tomorrow right ?
Maybe.
Come chat in @lone falcon @night cloak #pubg-mobile
Ok
Please do not interfere, @distant falcon. I will not warn you again.
@daring patio i m trying to help ok no problem
@distant falcon rule = don’t interfere with staff
The user has been answered several times by several staff members, @distant falcon. Also, the reason you are providing is incorrect.
Wrong support = Useless.
@daring patio u r saying using vpn doesnt leads to ban ?
It has been confirmed by a TGB developer, as well as in the past by a PUBG MOBILE operations team member, that VPN usage does not cause suspensions of any sort. However, using a VPN can convince the anti-cheat that you're playing on a shared/sold account (it detects you playing from several different countries), which would also violate the ToS, so we strongly do not recommend using a VPN service.
@daring patio thank yoy anyway I'll delete it now
Okay.
@daring patio so that could have triggered the ban right ?
None of us can be sure, @distant falcon. But you were sure of it.
@daring patio because i got an account banned for this reason
How can you confirm this information?
@daring patio there was a notification saying your account has been banned due to frequent change in connection/location please ligon in after xx/xx/2029
Something ike that
Indont use that account anymore
Of course.
Please stop talking about this anymore. If you have any issues use #chat.
When the season 8 is coming
I have seen three reports about this issue but we can never be sure that it was due to VPN usage. We don't have any confirmed information stating that VPN will cause a ban, as I myself have played a whole season using VPN and no account suspension. But regardless of all the evidence for or against the usage, the staff team recommends not using VPN and if used it is at the users own risk. Use this information to help out other people in the future and try not to mislead anyone if you yourself do not have any confirmed news regarding it, @distant falcon
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@cerulean dew17july 8am
@south lynx The above user was already answered. Also regarding timings please inform users according to UTC timings as timezone conversions may lead to confusion.
@lofty trailtry to repair it
@lofty trail How may I be of assistance?
actually I even repaired
@lofty trailthe update is coming out in 3 days maybe it helps
And yeah why prime plus was not available for half price on 11th of July
@south lynx thanks 
@lofty trailthe first month discount offer has expired
oh, sad I thought i could buy it for 4$ on that day
@lofty trail Game crashes are common when the files are corrupt.
Make sure your account is properly linked to a social media, then go to device settings and clear cache of the game.
When you restart the game, let it download the resources again and your prblem should be fixed.
