questions

[remote socket]

Help this game is broken i need to fix
When i play the gamd in fpp i can see me holding the gun but a little bit i can barely see it
But when i spectate my teammates i can see them holding gun normally
Im gonma post the. Pics

I can never see the stock of the gun

When i play

[cinder quarry]

How can i change my email when i purchase something

[old remnant]

Hey how many crew challenges match can we paly in oneday

[sick shale]

No more rating points??

[night cloak]

Go to your settings and remove all accounts, @cinder quarry. After that, enter the game and select a purchase. You will then be required to log in to a account.

Your FOV is preventing it, @remote socket.

[tardy mortar]

What is FOV? @night cloak

[night cloak]

Field of view, @tardy mortar.

[reef notch]

@night cloak you should not be banned for using a vpn there is always a risk when using another app to play the game but I have never heard anyone be banned for using vpn

[night cloak]

We strongly do not recommend VPN usage, @night cloak.

It has been confirmed by a TGB developer, as well as in the past by a PUBG MOBILE operations team member, that VPN usage does not cause suspensions of any sort. However, using a VPN can convince the anti-cheat that you're playing on a shared/sold account (it detects you playing from several different countries), which would also violate the ToS, so we strongly do not recommend using a VPN service.

I wish I could play without VPN for better Ping but I don't have another solution since pubg mobile has been banned in my country , I will try to select only one country to play on to avoid the different country's issue.

[terse smelt]

I have a problem with my pubg account. My id is not opening from 3 days but when I was seeing my account there is a another person who play with my account.

[night cloak]

The other user either changed your password or just played at the same time as you.

[remote socket]

@night cloakwdym ur pov is preventing it

[night cloak]

Your FOV is too close. You can adjust it in the settings.

[vagrant onyx]

@eternal arrow seasson 8 start in 16th

[left isle]

@vagrant onyx isn't it on 18th?

[terse smelt]

@night cloak But my id is not opening

[night cloak]

Could you provide a screenshot, @terse smelt?

[terse smelt]

Yes

[vagrant onyx]

@left isle is in all previous season
date 1 = end of season
date 2 = new in-game update
date 3 = new royal pass open

[night cloak]

You will have to contact Facebook's customer care for that, @terse smelt.

[left isle]

@vagrant onyx i know rp is ending on 14th.. But is the season ending on 14th? As far as i know the season will end on 16th

[vagrant onyx]

@left isle if its end in 16th than new royal pass 18th

[left isle]

Hmmmm

[night cloak]

The season ends a few days after the RP ends.

Nor they activated something

[left isle]

The rewards u r supposed to get from the sub

[vagrant onyx]

@night cloak there is Rewards if you bought prime plus

300 UC and create

[night cloak]

@left isle but I am unable to purchase that on discounted rate as i have reported that in 11th July early morning

[vagrant onyx]

Hold on let me show you

[night cloak]

@vagrant onyx i know

[left isle]

Send the ss here.. What u wanna buy at discounted rate

[night cloak]

@left isle prime plus subscription which I'm unable to purchase yesterday!

[vagrant onyx]

These are the reward

[left isle]

At discounted rate?

[vagrant onyx]

@left isle discount has ended

[night cloak]

@left isleyes! I know it expired today but I'm unable to purchase that yesterday too so what's my fault in that?

[vagrant onyx]

if its your first time buy the prime plus will be half the price

[left isle]

Did u buy it before?

[night cloak]

That's why I complaint them in early morning but jow they are responded me just now so it's not my fault!

[left isle]

Last month or so

[vagrant onyx]

@left isle i buy it first day its came out

[left isle]

@vagrant onyx lol me too

[night cloak]

@left isle no!i didn't purchased that

[vagrant onyx]

@left isle when first day prime was released

[left isle]

U cant get it at discounted rate anymore

[vagrant onyx]

Btw @left isle you have to cancel subscription

or its will renewal at the end of the month

[night cloak]

@left isle but why that's not my fault I'm trying to purchasing it, but I'm unable to do that

[left isle]

@vagrant onyx did 5 mins after buying

[night cloak]

@vagrant onyx can you please shut for a moment?

[left isle]

@night cloak because u have purchased it at a discount first time... Its only available at discount for the first time someone buys it

[night cloak]

@left isle i know but i told u that i didn't purchase it before, i am gonna purchase it for the very first time yesterday but I'm unable to do that

[left isle]

I see.. What mode r u using to buy it

[night cloak]

@left isle Google credits !

[left isle]

@night cloak whats the error msg

[dim hollow]

I forgot what gmail I connected to my pubg account is their any way to find the gamil by logging with facebook

[vagrant onyx]

@dim hollow you can find your acc
if you used a recover email or your name

[night cloak]

@left isle there isn't error message or something, but as i clicked on purchasing the discounted price has been removed from it and it shows original price on yesterday too, don't know why, that's why i complaint them but they are replying today which isn't beneficial for me anymore

[terse smelt]

Problem 2.-I have two gmail account one is connected with my main id and I want to make a new id with my second gmail id but when I am click to 'play games' it's automatically connect to my main id. So, how I make a new id.

[night cloak]

@terse smelt by removing your main Id from your device

[dim hollow]

@vagrant onyx I meant I forgot the gmail on which I connected my pubg

[vagrant onyx]

@tulip pivot if you want to change your discord nick
You can request new one in #481193721560432670

[left isle]

@tulip pivot tag a mod

[dim hollow]

Help

[night cloak]

@left isle u didn't replied to me?

[left isle]

What price is displaying there

@night cloak he is @tulip pivot

[night cloak]

@left isle this, even tho i clicked on that, then it shows me original price even right now too!

[left isle]

Clearly the customer care replied wrong

[night cloak]

@left isle yes, so what should i do now, as pubg company don't taking it seriously?

@lime juniper !?

[lime juniper]

Someone said that the discount is just a visual element they forgot to remove.

[left isle]

@night cloak looks like a glitch.. Why is the smaller subscription showing in INR and the prime plus in USD

[grim pewter]

Hi friends

[night cloak]

@lime juniper umm I can understand but I'm unable to purchase that even yesterday too, when we have time

@left isle yes, don't know why it keep showing this from yesterday

[left isle]

Maybe the discount is over

The discount thats showing on display is a glitch.. Actually the discount doesnt exist

[night cloak]

@left isle but I guess we can purchase it on discounted rate on 11 July according to their notice!

[dim hollow]

Anyone who can help me

[night cloak]

@lime juniper any comment on that?

[dim hollow]

@lime juniper can u help me

[lime juniper]

@night cloak:

https://discordapp.com/channels/393088095840370689/481200416349224980/598428504987795485

What is it, @dim hollow?

[night cloak]

@lime juniper@Error 403 umm I can understand but I'm unable to purchase that even yesterday too, when we have time

[lime juniper]

I cannot assist you with this. You can clearly see that the discount has ended.

[dim hollow]

I forgot the gamil on which the google play account on which I connected the pubg so is their any way to know the gamil by facebook @lime juniper

[midnight valve]

hello can someone tell me what is the best graphics setting i should do on my oppo f9 pro?

[night cloak]

Agh @lime juniper you mentioned 10 July and @blazing saddle cited 11 July, so I get a bit confused

[midnight valve]

umm anyone pls tell

[lime juniper]

You should always assume the first date to be sure, not the date that is later.

[night cloak]

@midnight valve where you get extreme fps rate

[dim hollow]

Error help me plz

[night cloak]

@lime juniper unmn okay my bad!

[midnight valve]

ok ty

[lime juniper]

You can try to contact the customer service, @dim hollow, or maybe even Google.

[midnight valve]

is HD + High Is bad Graphics setting?

[terse smelt]

when I am login to my gamil account it's some me

[midnight valve]

@terse smelt you need to download vitnamese pubg version to login

[dim hollow]

And my frined has a problem the gmail on which he has connected is now not opening his game means it starts with a new level 1 account he has a lot of sking and other things @lime juniper

[midnight valve]

did he linked his acc with phone number?

if yes u can mail pubg mobile

[terse smelt]

@midnight valve but why? Why is this happen with me

[midnight valve]

cuz ur acc is logged in from vitnamese version

@terse smelt so u should download that version

[terse smelt]

I d @midnight valve But who is playing my id?

[midnight valve]

bro i said u created ur acc in vitnamese version ...

so u should login in vitnamese

[terse smelt]

@midnight valve but why I am not able to play like another player

[midnight valve]

where u live bro

[terse smelt]

India

[dim hollow]

Plz move out if u have no question

[terse smelt]

I am playing the game in Asia server

[midnight valve]

where u downloaded pubg mobile when u first created ur acc

[terse smelt]

India

[midnight valve]

from where i mean like play store or a site

[terse smelt]

Play store

[midnight valve]

using VPN?

[terse smelt]

No

[midnight valve]

umm interesting...

then REdownload It and try or try downloading vitnamese version i guess?

[terse smelt]

K

[midnight valve]

ok

👌

[night cloak]

So my game keeps craahing the moment i enter the plane (most of the time). Any way to fix dis?

Reboot your device after every game, @night cloak. It prevents it.

[spring void]

Can we enter match again if game crashes during crew challenge match?

[wanton jacinth]

Bro I have a 3gb ram phone and it lags a lot

[night cloak]

Yes, you can, @spring void.

[midnight valve]

@wanton jacinth download pubg mobile lite

[spring void]

@night cloak oh thanks

[night cloak]

Could you elaborate, @wanton jacinth?

[wanton jacinth]

I have redmi 3s prime when I land the game does not renders the buildings and stuff for about 10 to 20 secs.And when a guy is near me it lags a lottttt

@midnight valve if we can pubg mobie in our phone then we cannot download pubg mobile lite

[midnight valve]

oh then change graphics settings to smooth + extreme

[wanton jacinth]

@night cloak please help me

@midnight valve my graphics are limited upto medium and smooth only

[night cloak]

Render lag. The game renders enemies while in a 400m radius. It takes a some time to render the enemy movements, hence the "lag".

[wanton jacinth]

@night cloak??

[spring void]

@wanton jacinth enemy render lag is normal, try closing background apps and free up more storage , use highest frame rate possible with lowest graphics

[wanton jacinth]

I have literally tried everthing but the game lags a lott

[midnight valve]

try using repair button on login page and see if it prevents lag atleast 10% i guess

[wanton jacinth]

@midnight valve what's ye mobile phone

[midnight valve]

my mobile is oppo f9 pro

[spring void]

@wanton jacinth theres not much you can do as 3 gb ram is less for playing game completely smooth

[wanton jacinth]

I know but still some solution

[spring void]

Use #chat for off topic please 🙂

[midnight valve]

there is no solution for this @wanton jacinth

[wanton jacinth]

Okk

[midnight valve]

try running pubg mobile lite

maybe because of ur ram it will work?

because Pubg Mobile Lite IS mainly focused on lower ram devices

[wanton jacinth]

Bro I told if we can run pubg mobile then we can't install pubg lute @midnight valve

[spring void]

Lite is available to more devices since the last update kindly use #lite-news

[night cloak]

A 3GB device is supported.

Lite is for devices below 2GB of RAM.

[midnight valve]

then idk what u can do @wanton jacinth

[wanton jacinth]

No prob @midnight valve

[dim hollow]

And my frined has a problem the gmail on which he has connected is now not opening his game means it starts with a new level 1 account he has a lot of skin and other things @night cloak

[night cloak]

What exactly is the error?

[spring void]

@dim hollow can you send a screenshot too it would help understand the issue

[night cloak]

A PC and a mobile device are two different objects, @tulip pivot.

They mentioned PUBGM Lite.

Anyways, #chat.

[wanton jacinth]

Medium + smooth

[night cloak]

Did you even read what I said earlier?

[midnight valve]

ur phone is old

[dim hollow]

The google play account I connected my pubg is now showing a new game

U can see it's a new game

[night cloak]

You probably logged into a different account.

[dim hollow]

Nop I tried 3 times

[night cloak]

There is no possible way your data gets reset unless you got permanently suspended.

[dim hollow]

And bro my frined also connects facebook to it is thier any way to see the gmail used on it

[night cloak]

VPN is irrelevant in this context.

[dim hollow]

Nop but the uc glitch and its not my account

[tropic prism]

Why pubg support not working

[midnight valve]

i mean maybe cuz of vpn he got suspended thats what i mean btw nvm

[night cloak]

I don't quite get what you're saying, @dim hollow.

I believe you're referring to customer service, @tropic prism?

[tropic prism]

I want gmail which work not like other

[night cloak]

He did not mention a suspension of any sort, @midnight valve.

[midnight valve]

but u mention

[tropic prism]

@night cloak ya

[dim hollow]

My friend game connects is connected to a gmail but now it is starting with a new gameplay

[night cloak]

A reply takes a day to a week, depending on ticket traffic, @tropic prism. If you still do not get a response by then, feel free to submit another ticket.

Like I've said, there is no possible way your data gets reset unless you've been permanently suspended previously. Further enquiries on this can be redirected to customer service, @dim hollow.

[tropic prism]

@night cloak Bro the bots in support finish convatation after 2 message

[dim hollow]

So now other questions.like if I forgot that on which gmail I connected my game is their any way to get that gmail name my facebook

[night cloak]

You will have to keep sending in tickets to get an actual reply, @tropic prism.

There is not, @dim hollow.

[dim hollow]

K

[tropic prism]

ya i try my best @night cloak

[tardy mortar]

@night cloak ,what does it mean,Field of view?
Is there a setting in Fpp?

[night cloak]

In first person video gamrs, the field of view or field of vision (abbreviated FOV) is the extent of the observable game world that is seen on the display at any given moment.

And yes, you can adjust it in the settings.

The higher you adjust it, the further your FOV.

[tardy mortar]

@night cloak thanks for the information

[dense yacht]

Dear pubg mobile devs please develop graphic selection system like GFX tool or otherwise allow us to use it . It makes our gameplay experience so smooth even in mid tier device.

[night cloak]

Very unlikely.

[midnight valve]

why gfx tool is not allowed i dont see anything wrong with it

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

^

[midnight valve]

ok thanks

[autumn rover]

hackers playing cc nice management

[storm flume]

Hello, @autumn rover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[fringe fable]

Many thanks to @blazing saddle for helping me fixing my game after 2 months no playing...
U r the best man wish u all the best

[autumn rover]

report does nothing we got matched with same hacker team twice

[tropic prism]

@night cloak If i try to contact to them in support again and again they reply me.?

[autumn rover]

stupid devs and organisers

[night cloak]

It is possible, @tropic prism.

It's not instantaneous but cheaters are getting banned everyday. Reports help speed up the process, @autumn rover.

[tropic prism]

@night cloak how many time you get reply😁

[blazing saddle]

@fringe fable Happy to help man! Feel free to contact me any time for any help related to game 😄

[autumn rover]

its costing us position

[night cloak]

I have not tried it myself, but it takes quite a lot, @tropic prism.

[tropic prism]

@blazing saddle bro i want to talk with real human in pubg not with bots in support how i do

[midnight valve]

its not true i get reply from support team in first time i think its random

[night cloak]

It depends on the context, actually.

[blazing saddle]

@tropic prism Keep trying to contact them till your message is forwarded to the appropriate authorities.

[tropic prism]

@night cloak oh so why they put there gmail id in play store if they never reply us on it

[night cloak]

The email service is discontinued.

[tropic prism]

@blazing saddle is it possible.?

[night cloak]

Yes, it is.

[tropic prism]

you play pubg.?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[tropic prism]

@night cloak topic is a little rare i think😁

@night cloak Is there no other way to contact them..? like gmail or other

[midnight valve]

u can from Game

[tropic prism]

@midnight valve only bblts reply again and again

bots*

[midnight valve]

i get reply the first time idk try 10 15 times

[tropic prism]

@midnight valve how mean send my message again and again n message option..?

[midnight valve]

what?

how mean ? uh

[tropic prism]

mean how to contact then in customer care

them*

[midnight valve]

idk if your question makes sense they will reply i guess?

[tropic prism]

ok

[midnight valve]

cuz my question is about Account

[tropic prism]

i have no question i have report or sujetion for them

[midnight valve]

whats ur question?

[tropic prism]

oh question is about money and rewards

mean there service for royal pass creats and other stuff to

[midnight valve]

basically its not a question they need to reply for

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[tropic prism]

@midnight valve lets talk in general chat

[opaque dawn]

what are the times for crew challenge today for bst

[rustic token]

Any fix for this I tried almost everything

[opaque dawn]

by turning on storage access perms not hard

what are the times for crew challenge today for bst

[rustic token]

Yeah like I didn't try that

[opaque dawn]

cool

[rustic token]

Anyone else got a genuine solution?

[opaque dawn]

how will anyone know what you've tried when you haven't even said

[tropic prism]

@rustic token bro this also happen with me too you have to instrall by play store again

[glass forge]

Can You Guys Help?

[rustic token]

I tried that too but it again asks for this and then shows the top image

[glass forge]

It's Related To Crew Challenge

[opaque dawn]

press allow then

[tropic prism]

@glass forge ya ask if i know then i tell you

[rustic token]

@opaque dawn you're not helping you don't know the error

[opaque dawn]

press allow then

[night cloak]

If you have the data downloaded already just paste it somewhere else and try a different apk

[tropic prism]

@rustic token bro you have to uninstrall and then instrall from play store this thing also happen with me

[opaque dawn]

no one knows the error since you're not saying anything, just showed a picture which tells you to givee storage perms

[rustic token]

@opaque dawn uhh happy now

[abstract mica]

why doesn't PUBG Mobile make 50vs50 mode

[opaque dawn]

cuz that's trash

[abstract mica]

it would be fun

[tropic prism]

@abstract mica i think because it make too much pressure on servers😶

[opaque dawn]

it would be trash and boring, plus everyone will complain about lag

[tropic prism]

@opaque dawn ya lol

[abstract mica]

no, each classic game contains 100 players

[opaque dawn]

also like 30 bots

[abstract mica]

it would be on a big zone not a mini one

[opaque dawn]

do u realise why bots are placed in pubgm

[tropic prism]

yup but when we found with 2 squad at same time they game become to much lagy so now suppose 50 vs 50 player match happenwd at same time how your game work like.?

@opaque dawn lol i rhink too

[abstract mica]

you suffer of lack of understanding

[tropic prism]

think*

[abstract mica]

classic game 100 players the same for 50vs50

blue team red team and each 4 can drop together

[tropic prism]

@abstract mica ya but they all not fight with each other at same time

[pale falcon]

You can post indecipherable and unneeded content in #chat, @opaque dawn.

[night cloak]

@rustic token keep me updated, good luck

There is not, @tropic prism.

[echo sleet]

Guys, crew challenge isnt limited to 2 matches per day?

Wats with the wrong info?

Now sure its 3 matches, or is it 4 too?

[night cloak]

ok

4

[young cobalt]

Same question, it says "up to 2 matches". So does it mean 2 matches in a day? or, 2 matches minimum?

[echo sleet]

Its wrong info

The wording says up to. They forgot to update the info i guess

[faint escarp]

where are these pants and sneakers from?

[night cloak]

Most likely from crates, @faint escarp.

[echo sleet]

@night cloak can u please comment on above query

[remote socket]

@night cloak

Where is the fov

Bruh i already set it to both max and lowest

U mean this ???
I already trie it
This is useless

[night cloak]

It supposedly is the 1st Person Perspective Camera View. It may only apply for spectating, I'm not entirely sure, @remote socket.

If it says up to 2 matches, then it is.

@echo sleet

[remote socket]

Wym but before the update ut wasn't

[night cloak]

It was always the same.

[echo sleet]

Sheth, the doubt was cleared

[remote socket]

I mean somet my scope is becoming huge like covering lot

[echo sleet]

We just saw update 13.0's changelog

[remote socket]

@night cloak bruh i have lot of pics that

[echo sleet]

Its 18 qualifying matches and 3 per day. Hahahaha

In game info is wrong

[night cloak]

Because it's FPP, @remote socket. If you hate big scopes blocking you, play TPP.

[storm flume]

Hello, @echo sleet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[remote socket]

@night cloak bruh i ve been playin fpp all seasons wym

[night cloak]

And?

Different scopes have different sizes, if you didn't know.

[remote socket]

Are serious rn stay here imma send a oic

And after walkin little but ir switching guns it become small

[night cloak]

So how many matches in crew challenge to be counted.. Info says upto 2 and total of 12 matches.. Can someone clear as we can play 3 matches right now

[blazing saddle]

Wow, how do u even play with that blocking you?

Also just submit it in #555492558428700682 😅

With evidence and solution.

[remote socket]

@blazing saddle are u being sarcastic or?

[blazing saddle]

will be helpful for people who are facing the same bug. @remote socket

@remote socket No, im serious lol

[night cloak]

@remote socket this is how qbz works in fpp.. It right from start

When this season is going to end?

[remote socket]

@night cloak on 14th

[blazing saddle]

@night cloak Rp season ends on 14th. We have no confirmed dates for end of Season 7 so keep an eye on #news for more updates.

[tiny rock]

So, someone told me that tencent officially released an app that smoothens your game experience. Is that true? He also said that they released about it on discord. Can I get the download link for that application? Thanks

[night cloak]

Any mods here?

[blazing saddle]

@tiny rock If you are talking about We Game for pubg mobile. It has been released only in the Indian region as of yet. You can search and download it from playstore if you live in Indian region.

[tiny rock]

Thank you!

[blazing saddle]

@night cloak I'm not a mod, but if its any issue regarding game you can ask me.

[tiny rock]

But that is official, right?

[night cloak]

So how many matches in crew challenge to be counted.. Info says upto 2 and total of 12 matches.. Can someone clear as we can play 3 matches right now @blazing saddle

[blazing saddle]

@tiny rock Yes, officially authorised.

[tiny rock]

Nice, thanks

[distant escarp]

@blazing saddle where can i read that its officially authorised

[tiny rock]

Well, I live in India but I can't see it on the PlayStore

Ok I do, never mind. Thanks again

[blazing saddle]

@distant escarp

[distant escarp]

thanks bro

[blazing saddle]

@distant escarp you can confirm it with admins if you want.

[distant escarp]

this is enough, again thank you ❤

[night cloak]

@blazing saddle regarding cc i tagged u above.. U got any idea about REAL info

[blazing saddle]

@night cloak Teams can play upto 12 matches and rankings are based on best 8 games.

[onyx cairn]

@tiny rock
If your Device is not supported, you can't find it in Google Play.

[night cloak]

But info also says upto 2 matches but 3 matches can be played

[blazing saddle]

@onyx cairn He said he already found it 😅

[tiny rock]

I found it. Thanks

[onyx cairn]

Ah nvm, sorry😅

[blazing saddle]

@night cloak Wait for another staff member who has more info regarding crew challenges to help you out.

[remote socket]

A bug exist from like 2 months or more when i play fpp and enter a car it switches to tpp and my player become without head
S

[spring void]

Someone clear crew challenge please, does more a crew plays more the chances to qualify due to higher points?

[blazing saddle]

@remote socket Why do you keep sending bug and glitch pictures here everytime? You know this channel called #555492558428700682 is there for a reason?
Please do not repeat the same thing everytime. Just feel free to submit the bugs in #555492558428700682. We only deal with technical issues related to game here.

@remote socket I know you don't do it as a troll. But if you continue this I may have to report you.

[remote socket]

Bruh u go and report the bugs its not me who is feeling responsible

[maiden raptor]

Wiat what's the App called someone halp me @remote socket

[remote socket]

Its not workin for me to report

Its not accepting me to report

[blazing saddle]

@spring void The team can play 12 games at max and the rankings are based on the best 8 games. The top 100 teams will be qualified.
Result rankings are based on the number or kills and position. It gives like 15 points for a kill.

[remote socket]

So im reporting them here

[blazing saddle]

@remote socket check the pinned messages there

[remote socket]

I already checked its trash site

[night cloak]

Is there any time when staff comes?

[blazing saddle]

@remote socket This channel is not intented to report bugs. If you are aware of this do not spam bug reports here.

[remote socket]

I just reported the whole situation for u

@maiden raptorwym

[blazing saddle]

@remote socket Yes i understand but regardless of anything, this is not an alternative channel to report bugs.

[remote socket]

👍

[maiden raptor]

I'm talking abt the things that called Wegame for Pubg mobile @remote socket

[blazing saddle]

@maiden raptor well you already know the name. It is available only for Indian region.

[maiden raptor]

Oh that's racist 😂

But l'm downloaded now

[blazing saddle]

There is nothing racist in an event being region locked.

[maiden raptor]

Alright shut up

[tame thorn]

I want this flag In the game 🇭🇹

[maiden raptor]

It's racist 😂 bc why only India region can use and India players are freaking hackers

[spring void]

@maiden raptor ok now move to #chat

[maiden raptor]

Why

[spring void]

Enough offtopic

[maiden raptor]

Also @tame thorn search the flag and you will get it

[tame thorn]

It's not in the game

I wouldn't be here then

[blazing saddle]

@tame thorn What country is the flag from?

[tame thorn]

Haiti

@blazing saddle will you be able to get it in the game?

[blazing saddle]

@tame thorn is the game available in Haiti?

You can search in the search tab ingame for the Haiti flag. If it is not then the game probably isnt available for that country, hence no flag ingame. @tame thorn

[fringe atlas]

Got a question. We can only play 2 matches per day in crew challenge right?

[keen lynx]

When next royal pass come

[daring patio]

July 14, @keen lynx.

[keen lynx]

Thank you very much

[strange sonnet]

Hii I am a Youtuber a need some of your map 3D photo or a view of house behind me for channel art and some orignal clips of Pubg not that we play . Can i use it

Pls

@tidal mist

Can any of you pls tepod ASAP

[blazing saddle]

@strange sonnet You can find such stuff online. We are not game staff and nor are you an official content creator for us to help you with anything related to your youtube.

[tidal mist]

@strange sonnet As Tor said,we cannot help you with that.This channel is for ingame support only

[strange sonnet]

Can it charge copyright on me @blazing saddle

[blazing saddle]

@strange sonnet If you are not an official content creator, yes they have every right to.

[strange sonnet]

No they img i need

@blazing saddle

[blazing saddle]

@strange sonnet I am not aware. Also please keep the questions related to game.

[strange sonnet]

okay

😭

[austere niche]

Well what about a 10 year ban
For unknown reason ! !!

[sage forge]

Maybe you tried gfx tools vpns @austere niche??

[pale falcon]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into, @austere niche.

You’ll have to press the file claim option in the bottom corner of the account suspension dialog box.

[austere niche]

Do you want to know the truth
i am playing on my iphone so no gfx tools
But i use vpn to change my location and. Benefit from exclusive deals
Like cheap skins
No use of that file claim bot
It’s useless 😞

[pale falcon]

It is not recommended and we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service, @austere niche.

That will get you banned.

[dense ridge]

@austere niche no one can help you here

[pale falcon]

Please avoid interfering when staff are available, @dense ridge.

[dense ridge]

Ok

[austere niche]

But for 10 years
It’s like i am spending some bucks for nothing
Like the free green UMP9 skins on taïwanais vpn
10 years ban for a skin 😞 😞

[pale falcon]

That happens, @austere niche.

You can be banned for that.

Please contact the customer service if you have any further questions.

[austere niche]

Bye bye 200$ Account 😔
Bye bye PUBG Mobile 😞

[night cloak]

Where is the team up mission as said in #news

[harsh marten]

Is there controller support for the game/

[daring patio]

Not yet, @harsh marten.

[spring void]

@night cloak in events tab

[night cloak]

@spring void I couldn't find it

Is it region specific?

[spring void]

Its named team up 100

No check both tab, time limited etc

[upper ocean]

I found a hacker on my live rn, Im specacting him

[storm flume]

Hello, @upper ocean!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[upper ocean]

Bruh that does nothing

I got video proof

[teal cradle]

guys i last used vpn like 2 weeks ago is there a possibility to get a ban now? i used like for 5mins

and another question when is 0.13.5 coming?

[bold siren]

We do not deal with hackers in here, @upper ocean. Kindly report them in-game.

You will be fine but we strongly do not recommend VPN, @teal cradle.

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[teal cradle]

@bold sirenyeah i know i didnt know at that moment that i cant use vpn and didnt use it again

[tiny canopy]

Cheater exploiting bugs

[storm flume]

Hello, @tiny canopy!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[tiny canopy]

I can not send messages there

It won t let me

[bold siren]

Read the pinned message in #555492558428700682, @tiny canopy.

[night cloak]

Hello

[tiny canopy]

@bold siren thank you

[night cloak]

Game no play

[pale falcon]

Please elaborate, @night cloak.

[forest hedge]

Hi can someone help me? I linked my PUBG account to Facebook but the avatar picture called “social network” in game is still locked.

[night cloak]

game is lagging and sticks problem , smoothness and graphik not good problem 3GB RAM in vivo Y71 handset.

[pale falcon]

You may relate to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. Before submitting a report, confirm whether a similar report has already been submitted in #555492558428700682. If that is the case, upvote the report. Only submit a separate report if you have additional information that has not been provided in the original report, and submit only one issue per report. We'd like to keep all reports about a specific bug in one thread to keep track of its progress properly, so if you find a topic wherein someone posted about the same issue you're experiencing, simply reply to that topic, @night cloak.

It can also be related to your connection.

I would suggest linking to another account, @forest hedge.

[dense ridge]

@night cloak you have 3gb of RAM but the cpu is very weak

[forest hedge]

But doesn’t linking the account to Facebook allow you to use the profile picture of your Facebook account?

[pale falcon]

You’ll still be able to use it, @forest hedge.

[forest hedge]

But I linked it and but it’s still locked.... is it a bug? @pale falcon

[pale falcon]

I’m not sure, @forest hedge. How long have you been waiting?

[forest hedge]

Like 10 min @pale falcon

[pale falcon]

You’ll have to wait longer, @forest hedge.

I guess it can take time.

[forest hedge]

Do you know approximately how long?

[pale falcon]

Approximately less than a week, @forest hedge.

[acoustic berry]

There are hackers in every single crew challenge matches. And it should be one of the biggest events in pubgm. No words.

[storm flume]

Hello, @acoustic berry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[acoustic berry]

Nah, thanks im not responsible..

[night cloak]

game is lagging and sticks problem , smoothness and graphik not good problem 3GB RAM in vivo Y71 handset.

[dense ridge]

@night cloak try closing all background apps before playing

[night cloak]

Call me now

@dense ridge Call me now

[dense ridge]

Sorry ,what?

[long rivet]

Is 3 matis 2 matches played per night durning crew challenge or 3?

[night cloak]

@dense ridge thank you

[dense ridge]

No problem

[night cloak]

@pale falcon thank you

[shrewd tundra]

its good?

[dense ridge]

Youll get ban

[shrewd tundra]

not my screen

[night cloak]

If you have what you feel is a really good idea for an improvement to the controls settings for the game how is it that you go about contacting someone from pubg mobile to push your idea forward to the right people that might could actually incorporate it

[prime plume]

@shrewd tundra😡 😡

[hazy bloom]

Hey There ,
i want to tell u about a guy that hacked my friend's mobile and took his PUBG account and he is now want to sell it for 15.000 IQD and he is a scammer he will get the money and don't give the account so if u can recover the account from the guy i'll appreciate it , The account name is BOSهتلر
And i can proof that he is my friend .
Thank You .

[sacred saddle]

Hello good people , I accidentally set my pubgm account's age limit to below 18. How do I revert it to previous setting? I can't wait till August to change it.

[dull marten]

Crew matches are about two or more per day?

I'm confusing

@lime juniper
@neon patio
Help me plz

[verbal forge]

Anyone facing desync problems?

[sacred saddle]

@verbal forge yes

Especially during the last circle

[acoustic berry]

@dull marten three per day bro

[dull marten]

Why game said up to 2 matches
@acoustic berry

?

[acoustic berry]

“2”? We played three games. Anyway, I dont suggest to play

Doesnt make sense to play mate, there are so many hackers. Even hackers are killing each other

[bold siren]

It says ''up to 2 matches'', @dull marten. It means you can play more than 2 matches.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

Well you have a screenshot 🤦😂

[dull marten]

@sober#1134
How many match we can play in crew challenge
18?
If 3 match per day

[remote socket]

@bold siren

Does it mean up to 2 mat hes that u can play max 2 matches daily

[tired fractal]

What happens if i drop out of conqueror do i still get season 7 conqueror crate?

[lunar heron]

Why i cant enable No ammo when picking Firearms in advanced room sertings?

@tired fractal yes,

[tired fractal]

good

i was wondering the same because i wanted to prepare for pubg pc but it didnt work

and also advanced room settings dont work for me

i do everything 0 except snipers and find everything

[lunar heron]

Why i cant enable No ammo when picking Firearms in advanced room sertings?

[onyx cairn]

Every map has its own options in the advanced room settings, not all settings are available on every map! @lunar heron

[lunar heron]

@onyx cairn thank you 😊

[onyx cairn]

You're welcome!

[lunar heron]

I amtrying but i could not set it “enable” on every map

I looked a yt video about 0.9 and even then you couldn’t tap Enable on that option

[onyx cairn]

Then it's simply logged, let's wait for updates in this section!

[lunar heron]

Ok 👌

Maybe someone can provide if he has the same problem!

[half basin]

Guys I just downloaded pubg and I can't play with my FB account?! I have been playing with that for a year and now after update I can't? Some help maybe?

It's saying that I have to play Vietnam version but Excuzes-moi wtf

[night cloak]

How do I fix this

[silent monolith]

European Crew challenge

[blissful leaf]

@night cloak you can't if i am not doing wrong India Coverment forced Tencent to do that

[storm flume]

Hello, @silent monolith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[abstract mica]

why didn't I get # on my flag even though my numbers deserve a #?

it says "not ranked", even if friends ranking it says not ranked

I already know that #s are renewed every Monday but still I didn't get a # last monday even though I deserved it according to numbers

there must be an error

[night cloak]

How it s possible with 2 games only? 🤔

(2 wins = 1000 + 97kills X15 =1450) = 2450

[chilly scarab]

@night cloak there are 3 games

[night cloak]

But only 2 per day

[half basin]

Guys I just downloaded pubg and I can't play with my FB account?! I have been playing with that for a year and now after update I can't? Some help maybe?

[hot harness]

Now tell how they doing this!

Faced hackers in 2 pmsc matches today and I thought pubg was doing great by banning those hackers

How come these people still playing in this kind of event and not get banned

Recorded a video of pmsc today. Those hackers were using location and aim bot. Sadly I don't have nitro to upload large video file

But I'm gonna post their names and hope they get banned

[regal juniper]

this first crew are hacking and they have aimbot and wall hacks and we here trying to play and enjoy please ban them

30 kills in one match?

[hot harness]

Was gonna say that

Just noticed this guy's post in above

How the hell you get 30 kills !ok I get it you might the biggest pro but why your character looks like this? I've seen a video of hackers having same character like this.

@opal grotto @neon patio please check our above messages and explain how these hackers still playing

[opal grotto]

Hi guys. The best way to report hackers is to use the in-game reporting function. If you've collected evidence as well, you may send it to one of us here to forward to the team but again, the best and most efficient method is to use the in-game function. This is so that the security team will have the game data necessary to take action (much more valuable than screenshots/video).

However, please understand there are a ton of reports that happen all of the time, so we ask that you be patient as the team handles each of these reports individually. I can assure you the team is working their hardest!

[half basin]

C'mon 30 is still possible it's rare but still can be done. My maximum is 26 and still my teammates stole me some kills so...

[royal obsidian]

@night cloak You can disable the age warning... go to setting then chose "others" ... then click on "Yes"

[scarlet lark]

So, the other day one of you “volunteer” support people referred me to customer service in game. I truly hope you’re volunteers since most EVERYONE knows ... customer support no longer exists in game. Smh

@hot harness totally agree!

[gaunt orbit]

@opal grotto Thanks. Is there any way of suggesting that using the report function after the match? It is hard to report a player and record evidence since the reporting blocks the screen and prevents you from recording their cheats. Thanks

[cedar galleon]

what is pubg email?

like customer service email like that anything i can email them

[round spear]

My ping in the lobby is 60 and when I start the game the ping will be more than 700 in the game. Does anyone know why?

[pale falcon]

Please don’t tag the community team, @gaunt orbit.

[gaunt orbit]

Just saying thanks but won't touch community folks again.

[regal juniper]

@hot harness Just leave it i dont even wanna play the crew challenge no more last crew challenge winners were just a bunch of hackers and this season also and the next one until this game die

hackers everywhere pubg just delete this hacks and this whole system please cant u do that this is not fun they are not playing clean and we here just wasting time playing crew challenge and get to top 100 then qualify and then what do you think will happen? every match = getting killed by hackers thats what we getting

[night cloak]

When does the season end?

[royal obsidian]

@night cloak tomorrow

[night cloak]

Oookey 😮 what time? @royal obsidian

[royal obsidian]

i'm not sure..but that what i've got

[turbid shore]

Hello, I have come to a situation there my sister had my mobile and buyed some sort of money and now I cant get it back is it any chance that I can get back my money?

[wooden mirage]

@turbid shore not from these guys you won't, try talking to Google

[noble harness]

If that should be abel I would already done that lol

My borther did the same to me becuse he was thinking it was fun...

[turbid shore]

Google play?

I did read and it says I could contact de developers

[wooden mirage]

Yeah if it is Android you can message them and explain and see what they say. Have you seen the crate odds you really expect to get money back from this game? 😂😂 Talk to Google

[turbid shore]

True

[formal nimbus]

Hackers

[quasi quarry]

Haaaaaalp.

There's a glitch that does not go away for the last few days. My weapon constantly scopes in especially at the worst of times. It's losing me chicken dinners. And honestly, contacting customer services has gotten me nowhere so please do not suggest that.

[trail inlet]

When are they going to fix bug in rank? I want my title as a conqueror.

[cosmic gazelle]

Whats the use of this crate when you have already completed all the missions. How in the world this is going to open

[spring dock]

I love the servers. U die in crew challenge cause of high ping

[inland plaza]

I was in ace.... Now denoted to crown 1....... In next season in my profile do it show ace or crown?

[sleek plinth]

Crown

[inland plaza]

Hmm

[eternal girder]

Is there a known bug where if anyone search a username it'll show invalid characters even if it's the right spelling?

Cus non of my friends can look me up with my username

[tall fulcrum]

My account has been banned in game without any reason for 10 years.
It said "DATA HAS CHANGED AND YOU HAVE BEEN DISCONNECTED".
Please help me get back my account, I am a legit player and have invested a lot in this game.
Game name :pumpingIRON
ID: 557217066

Yes I have encountered hackers....bit I hve never been one.....I am a 100percent legit player please help me....I have invested a lot i this game.

[blazing saddle]

@eternal girder yes it is a known bug.

@tall fulcrum Oh its the data connection error.. Dude dont worry you have not been banned. Check the pinned message in the channel for how to fix this problem.

[tall fulcrum]

Please show me how to do it.....I am fustrated...!

[storm flume]

Please read this channel's pinned messages for further information, :

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[blazing saddle]

@tall fulcrum

[vagrant onyx]

@eternal girder its might be fixed in next update

[upper salmon]

195 kills in 2 games ?

Isnt this hacks?

[storm flume]

Hello, @upper salmon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[versed valley]

Can you guys fix my frame rate glitch

I have Oppo f7

[night cloak]

@versed valley what kind of glitch?

[versed valley]

Why I use akm it's shoot one shot only

When**

[night cloak]

@versed valley it's not a frame rate glitch

[versed valley]

Oh thank you but it is I have send video to devs

[storm flume]

Hello, @versed valley!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

I am having 250 ms only in a specific data provider. The internet speed and the ping in speed test is good than other ISP. Is this a problem from PUBG side or the ISP?

Daily missions also count, @cosmic gazelle.

It may be from both, @night cloak.

I talked with my ISP and they are not giving me a valid solution

[ocean hazel]

How many matches in the crewchallenge today?

Did it changed?

Now is 3 per day?

[signal sparrow]

I thought it was two matches... people are getting points for 3?

[ocean hazel]

Yep, my friends are playing 3 matches

[night cloak]

I want to get a hold of an actual staff member that is responsible for banning accounts etc .. I know the server does it automatic but they banned my account and it has had to be a miss under standing

.. Never haved used Any third party apps or hacks etc

And if you guys don't have somebody who can help us out with accounts that get banned then , that's how lame this game security is

[blazing saddle]

@night cloak There is a whole team which handles account suspensions.
Also as said countless other times, All account bans are justified.
If you feel your account was suspended by a system error or unjustly, click the File a claim button and wait for response.

[night cloak]

File a claim does not help us , to be honest

[blazing saddle]

If you have no further questions regarding any other issue please move to #chat or #pubg-mobile. We cannot help you any further.

[night cloak]

..its just a bot who leads to nowhere

I tried that file claim , it does not lead me to a PubG mobile representative

[blazing saddle]

I think what I said was in a clear understandable language. We do not deal with account suspensions of any kinds.

Contacting the ingame support is the only method to get in contact with the ingame staff members or the appropriate authorites.

[night cloak]

I understand that , my question to you sir , is what other way can we get a hold of somebody that can actually do something about a ban error which there was no justification

[blazing saddle]

All bans have justification and contacting the ingame support is the only way.

[night cloak]

..OK well that is going to take me nowhere so I guess 10 years without using my account because of how this game doesn't have any staff which you can get a hold off .. Just a bot

..thank you anyways

[blazing saddle]

They do get in contact, the response time varies between few hours to few weeks. Keep reopening the ticket so that the message is forwarded to the appropriate authorities, @night cloak

[night cloak]

@blazing saddle idk nothing about a ticket .. The bot only asked me for my email one time.. Which idk why because it didn't explained anything like we are going to contact you or our staff. So idk but thanks anyways

[blazing saddle]

✅

[willow shoal]

some solution two days ago if it worked well but these two have had these bugs, and uninstall and install the game twice.

[blazing saddle]

@willow shoal what is the issue?

[willow shoal]

the video what happens is that when I enter a game it does not let me grab weapons and in 4vs4 mode that happens :(

[night cloak]

Do I ask it again?

[blazing saddle]

You can disable it in the settings, @night cloak

[night cloak]

@blazing saddle bruh,you the best. I will friend you and gift bp everyday now

[willow shoal]

I tried to play a game in classic mode but I just let me grab a gun and some add-ons

The truth is not the problem of my phone, internet or the game.

[brisk knot]

Plz take action. About it (: thanks.

[onyx cairn]

Report on YouTube, not here. @brisk knot

[brisk knot]

He is hacking in pubg mobile on it YOUTUBE. 😐

[onyx cairn]

Same procedure as every time, report them in game!

[brisk knot]

Never mind leave, hackers never get banned ✌

[tall fulcrum]

Bro changing the server is not helping.......how else can I lift the ban on my account....?

[harsh marten]

How does the crew challenge work? Do you only get to play two matches a day?

[blazing saddle]

@brisk knot check the pinned message.

[slow magnet]

Bub should add setting to copy same layout as tpp to fop

Pubg should add setting that let you copy same layout as tpp in fpp

[blazing saddle]

@slow magnet No information regarding the copy layout button being added is available yet. You can take your suggestions to the Customer support in game.

[inland plaza]

I was given a link from a friend saying this is a pubg certified app and helps to boost the game. And free rewards..... Can any admin give a check on it

Where can I paste such links?

The app is from official Google play store and has tencent official logo

[night cloak]

@inland plaza If you're talking about WeGame, it is safe.

[inland plaza]

Okay thank you... Ya I meant that one

[brisk knot]

Every match one hacker is always there. Game is trash

[storm flume]

Hello, @brisk knot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[quartz pumice]

I have a suggestion, but y'all don't have a #suggestions channel.

Add extreme fps on HD/HDR graphics on the iPad pro 2018 it has almost twice the power compared to the Snapdragon 855 devices.

[brisk knot]

@night cloak posting #3 time today.
Maybe wait for more..

[night cloak]

@brisk knot Please avoid posting here, repeated offence will result in a mute.

@quartz pumice Extreme + HDR actually cause performance issues in a GTX 1050 Ti graphics. I know the iPad Pro is fast but let there be more device with same hardware to improve it.

[drifting lark]

I have a problem. Yesterday I started playing as a female character and today I realized her wrist got... broken? Can I help her somehow?

[tardy mortar]

What

[storm flume]

Hello, @drifting lark!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[tardy mortar]

Wdym by her wrist got broken ,you can't shoot?

[young shore]

@drifting lark that’s how all characters hold the SLR. It’s weird but nothing to be concerned about 😂

[umbral barn]

Hallo when I using flash dog app ...can I get ban or not tell me plz?

[tardy mortar]

Yes

It is another gfx tools

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@umbral barn ^

@royal obsidian thanks but it says I can change it 8 5

[obsidian sleet]

What about crew challenge?
How many matches are we supposed to play? 2 or 3 ?
If we play 3 then will we have the option to play beyond 12 games or not?

[twilit ruin]

Fake or Not?

[onyx cairn]

Fake, better don't use that to keep your data safe.
@twilit ruin

[night cloak]

2 is the maximum, according to the information provided, @obsidian sleet.

[obsidian sleet]

@night cloak But why are we getting an option to play 3?

[night cloak]

I'm about as clueless as you are, unfortunately.

[raven wadi]

When is next season starting?

[strange sonnet]

How to write in special char bold italisx

[dawn cedar]

My account gone ban!! I DON'T know why?? and please can anyone help mee

[night cloak]

This guide will provide you the information, @strange sonnet.

https://support.discordapp.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline-

A few days after the RP ends, @raven wadi.

It supposedly ends on the 16th.

Hello!

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything, @dawn cedar.

[dawn cedar]

i just email pubgm customer service but they can't help me

[night cloak]

There is nothing we can do about your ban here either, unfortunately.

Please move to #chat if that's all. Thank you.

[verbal yew]

I need invite link.

[storm flume]

Permanent Invite Link: https://discord.gg/pubgm

[craggy mist]

This guy has hacked my friend's PUBG account and is blackmailing him for money in return for the account..
Can anyone help? Getting his account back

Any mods? Or pubg officials

@wintry heart

[night cloak]

There is nothing we can do about that. Your account is your own responsibility. We also do not manage anything outside of this server, neither do we have affiliations with Tencent Games, PUBGM or their customer service.

in Asia still ping on all servers under 360ms?

[craggy mist]

So getting hacked out of the blue is our own responsibility? Really?

Is there any way i can contact officials?

[night cloak]

The only way is through customer service.

It is likely your internet connection, @night cloak.

[craggy mist]

@night cloak i hope they might help, thank you

[terse smelt]

@night cloak Yesterday you tell that connect your from vietnamesh. So I connect my id from that but now my this server make ma new account.

[lime mica]

Anyone GM is here?

[ebon geyser]

2 or 3 matchs in CC??

[lime mica]

Or admin support?

[ebon geyser]

Some ppl played 3 matchs yesterday

[lime mica]

I need a confirmation, I was report to admin support on game about my account has been hacked, and he link in to his googleplay

But until now there is no clarity

[delicate lark]

Support i have an account linked to fb and game center , my fb is hacked but i still have my game center , can you help me to delete the fb from link to have access again to my game throw fb coz i dont use my phone to play i play from pc

[night cloak]

@delicate lark Unfortunately, it is not possible to replace the linked login method. You only can block the Facebook login so nobody can login through it.

@lime mica Quickly reset your current accessible linked social media and put a 2 step verification. Then contact customer support to revoke/block the google play login.

[lime mica]

@night cloak how I can reset it, he linked into his googleplay, I just have fb on my pubg id

[night cloak]

@lime mica Reset you facebook account password and put a 2 step verification first. Go to your facebook settings, you can find it there.

[lime mica]

The problem not in my FB, I was change the pass and put 2 step verification. The problem is he linked his googleplay into my pubg I'd. When I play, he always login and cancel when menu enter match again

My rank is goingdown, he use all my uc, he change my name in game, but I was changed it again

[night cloak]

@lime mica You can not reset/replace/remove the login method. However you can block the Google Play login, so the other person cannot login to it anymore. Contact customer support and ask them to revoke/block the google play login.

[lime mica]

@night cloak I was do it, I was sent my screenshot when I buy uc, but until now there is no clarity, so I ask here. If anyone as a Game Master or Admin Support here. Please solve my Problems

[night cloak]

@lime mica We are volunteers here. The true game masters live in game support. But if you follow up and do exactly what I said, it will be much quicker. If you write paragraph in support, it will only delay the process otherwise.

[delicate lark]

I dont have access to fb anymore

Can i block fb login from support ? I tried to contact but always dead end

[lime mica]

Ah I see, when I want to need to talk with someone, the support in game always bot

[night cloak]

Is it ok?

[delicate lark]

@lime mica this my problem also

Anyone know how to fix my issue

[night cloak]

@delicate lark You can block if you ask support to block. But make sure not to ask them to unlink account, they will think you are up to something fishy and won't reply you. You gotta use either of these two words: block and revoke. If you did mistakenly ask that, you might want to clear data, login again and ask them to block the login method.

@night cloak check my message

@night cloak It is not okay.

I know

[delicate lark]

@night cloak I will try thank you , but always bot support they not help at all

[night cloak]

This team consist of 5 players, and all of them r hackers

@delicate lark The bot will be there to show you FAQ, you can bypass the bots if you are smart enough.

And, for now, use the game center for iOS device only and create a new account on Emulator.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[delicate lark]

@night cloak I really tried all options i never had the agent to talk , can you help me plz !

[night cloak]

@delicate lark The support might take some time to reply. If you can't bypass the bots, send screenshot here and we will try to guide you.

[spring void]

Is the conqueror effect visible to everyone regardless of the server he is using while you enter his lobby?

[night cloak]

Conqueror effect?

[jovial anchor]

the conquerer title i think he means

[night cloak]

Yes.

It is.

[spring void]

Ok and same about the entrance effect?

[night cloak]

I'm not quite sure what the "entrance effect" is.

[vagrant onyx]

@spring void
you mean when conquerer join the team
they will be effect

[spring void]

@vagrant onyx yes

[left marsh]

Any one plays in op6t?

[spring void]

@left marsh what do you mean by op6t

@left marsh ask in #chat

Can you not join crew challenge with less than 4 players?

[left marsh]

Idk

[spring void]

@left marsh not specifically asking you

Ping me anyone when answering

[night cloak]

You can not, @spring void.

[elder pumice]

Can someone help me please

any moderator? or someone who has contact with PUBGM support

[night cloak]

There is no one here that is affiliated with PUBGM besides the Community Team.

[elder pumice]

I recently opened a Miliatary Treasure crate and recieved the Ashes - Kar98 . Unfortunately , This weapon finish is visible in all modes except TDM . Ive checked with other finishes but the bug exists only with this finish. It exists for my friends also . i cri 😭

[storm flume]

Hello, @elder pumice!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[elder pumice]

hm okay

I have tried to report the bug, Sheth but the reciever is a robot who ends the conversation with a message that doesnt provide me with the solution

Also i dont have the permission to type into #555492558428700682 @night cloak

[night cloak]

Read the pinned message, @elder pumice.

Just use the in-game report feature. It's good enough.

[storm flume]

Please read this channel's pinned messages for further information, @night cloak:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[elder pumice]

it doesnt help me

[night cloak]

Did you even read the pinned message?

In that channel.

[elder pumice]

check my issue , it doesnt fit into any of the categories

Im reading wait

[night cloak]

Seriously?

[elder pumice]

I reported it here as well fam

[night cloak]

Uh, no.

@royal obsidian okey hope it Will be true otherwise it Would be 03:00.

[quasi quarry]

Just gonna post this again since I got no reply last night..

Haaaaaalp.

There's a glitch that has not gone away for the last few days. My weapon constantly scopes in especially at the worst of times. It's losing me chicken dinners. And honestly, contacting customer services has gotten me nowhere so idk what to doooo.

[night cloak]

When will season 8 start?

[alpine galleon]

16th July @night cloak
(Officially unknown)

[night cloak]

Bug description: the ready button along with the box below it are gone.
What were you doing at the time you noticed the bug: I was switching back and forth from the pubgm home screen as shown in the screenshot to the discord app.

Obviously I know it will be back as soon as I restart the app but there you go

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[alpine galleon]

@quasi quarry
Wait for the next global update and I hope it'll be fixed.
Also report your bug in #555492558428700682 .

[gusty grail]

Does anyone know if the rp season finishes at exactly 12am gmt on the 14th? ie will there be one more daily mission from now?

[dense ridge]

Wait and see @gusty grail

[gusty grail]

@dense ridge I'd prefer not to, otherwise 900 ish rp will go to waste that I could redeem.

[night cloak]

I believe the game follows UTC time, @gusty grail.

[dense ridge]

Redeem as soon as possible

[gusty grail]

@night cloak do you happen to know if it resets immediately on the date listed? ie 12am UTC on the day

[night cloak]

I think it does.

[gusty grail]

Ah bugger, thank you for help @night cloak

[night cloak]

✅

[hot harness]

In 3rd found another hacker squad 🤣🤣

All of them are Royal pass buyer

[tame terrace]

report then

[hot harness]

Do u think I didn't?

Looks like i have buy premium hacks as well. That's how at least I can kill some hackers 🌚

[raven zealot]

Why its showing insufficent balance but i did have

[night cloak]

How do u send clan recruitments

[raven zealot]

@night cloak

Can anyone help

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

The $1 credit will be deducted from the price of the purchase, @raven zealot. It will not be added to your account.

[raven zealot]

@night cloak ok

[empty ermine]

I don't know what is happening but my game is restarting automatically in every classic matches for last 1-2 weeks

Can anybody help?

[night cloak]

Restart your device after every match, @empty ermine.

[empty ermine]

Is that a bug or my mobile prblm

[night cloak]

Not really a bug.

Happens with most of the older devices.

[empty ermine]

Ok

[sharp crater]

Can anyone tell me how many matches can you do in crew challenge this time

Someone said it’s 3 per night

[upper prism]

Hello my account banned without using any cheat i sent message no one reply this is my id 5131723193 kd 3

[quasi quarry]

@alpine galleon thanks for replying. Do you know when the next global update is?

Also. Another issue. When I've left the lobby to start a match, my screen gets stuck on the loading page. And it won't budge unless I restart pubg again. (╯°□°）╯︵ ┻━┻

[alpine galleon]

@quasi quarry
Maybe around 15 to 16 July.

[proper prawn]

@alpine galleon
Hello
Who needs help for the people who have been banned

[bitter falcon]

@proper prawn me

[chilly vessel]

How many times tier protection is activated fr eg if i reached crown 5 and die immediately after land how many times i will not drop to diamond 1

[proper prawn]

@bitter falcon
Hello, I got rid of it and I installed it again. The account that was from Season 2 and Level 63 was 100 I'm banned.Please help.

[ancient kestrel]

In bronze5, silver5, gold5, platinum 5, diamond 5, crown 5 and ace you will get 3 tier protection. And every other than these from bronze 4 to crown 1 you will get 1 tier protection
@chilly vessel

[chilly vessel]

Thnx @ancient kestrel

[ancient kestrel]

[tidal mist]

@proper prawn We cannot help with bans here. Go ingame and click file claim button

[sage talon]

@tidal mist how do i send clan recruitment in the server because #clans is not letting me post there
Plz help

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @sage talon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sage talon]

Ok thanks

[bronze charm]

Today i didn't received clan perk even when i got legendary Scar L doughnut skin.But why?

[night cloak]

Clan perks are only obtainable from clan members, I believe.

@night cloak you can collect clan perk even if you're the one who sent it

[remote socket]

How many match can crew play daily
It says up to 2 matches but my friend played 3

[night cloak]

Oh, my bad, @night cloak.

Some items don't appear as a clan perk, @bronze charm.

@remote socket Not possible

[remote socket]

@night cloak ?

[bronze charm]

Who made u mode u know nothing

[night cloak]

The information provided did say the maximum was 2 games. I'm not entirely sure.

[tidal mist]

The skin doesn't have a perk

[bronze charm]

@tidal mist yeah this is a good answer

I am satisfied now thx @tidal mist

Wait a minute skins have perks bro

[tidal mist]

Not all

[night cloak]

You can send a clan perk when you've obtained a Mythic or Legendary item from Premium or Superior crates.

[blazing saddle]

@tidal mist Skins have perks. The invader Akm i got gave perks to the clan.
It is as Sheth said above.

[fleet plaza]

Is the DeSync going to be fixed in the next update?

[sullen anchor]

I need help. How can i check whats the most kills i've gotten in total. Started playing way before season 4. Is there a discord bot or smthing?

[bold siren]

It is under your profile, @sullen anchor.

[tardy mortar]

,go to your profile > then click on stats > there will be option on left of seasons and then select the season of which you want to see ur stats @sullen anchor

[deep jetty]

When does the season end exactly? can I rank-up on the 14th?

[short heron]

Nope

Season ends on 14th and new season starts on the 17th.

[inland plaza]

Is there any new crew challenge going on.... I see so many talk but nothing in game

@short heron royal pass ends on 14...season ends 17th

@deep jetty u can rank till 17th I thing

[spring void]

@inland plaza crew challenege is currently going on, select trophy icon from bottom to view it

[short heron]

Crew challenges dope I'm at the #87 on asia

[spring void]

However registrations have already ended

@short heron #chat

[inland plaza]

When was the registration

I had no notification on it

Did u guys get the notification for crew challenge?

[supple inlet]

Anyone else been dealing with some extreme issues regarding connection to the servers despite having good wifi?

[inland plaza]

Yes

@supple inlet started from this week

[supple inlet]

they really really need to fix the servers 😐

[inland plaza]

@supple inlet my friend having high speed wifi connection.... Middle of the matchs he gets ping like above 400

And sever disconnect

[supple inlet]

same, and then i just straight up DC.

[neon goblet]

It sucks.. High ping 40% of times... Hackers in-game 95% of times.. .And they don't do anything at all..

[supple inlet]

My messages are getting auto removed lmao

[craggy blade]

Why my game is stuck at this point?? Help please

Help

Any volunteers?

I am going offline now, so if any volunteers see my message later and reply me please mention me so that I can get notifiaciton when I get online again

[burnt kelp]

I am unable to log into the game using Twitter account

Tried on various devices but it doesn't seem to work

It shows an error "Failed to log in. Try again later" and when I try again it shows an error "Try again after 4 mins".

Can anyone resolve my issue?

[dense topaz]

Pubg mobile is sucks now

I have a rec how them troll us with hack and glitch

I suggest to u delet this game

[neon goblet]

yeah

[neon goblet]

these devs just care about money.. nothing else

they just add more cosmetics that cost more money than fix bugs and ban hackers...

[dense topaz]

Yap

Very true

[burnt kelp]

I tried to get their assistance on Twitter but there is still no reply from them

[night cloak]

the 13.5 Update this night?

[neon goblet]

I have played around 30 games today and there were cheaters like about 25 games..

[night cloak]

is it right?

[neon goblet]

and half of the games had ridiculously high ping

[spring abyss]

Hi can somebody help me to report cheating player ?

[night cloak]

They will say you have to report ingame 🤪

[burnt kelp]

@night cloak have any idea how to fix the login issue?

[viscid matrix]

@neon goblet I have the same problem with high ping

[night cloak]

uninstall the game, and re download

[burnt kelp]

Already did that

[bold siren]

High pings are most likely related to your internet connection.

[burnt kelp]

Tried on 3 other devices too

[night cloak]

@bold siren update this night?

[burnt kelp]

Facing the same issue

[bold siren]

Also, avoid having discussions here, feel free to use #pubg-mobile & #chat.

[night cloak]

i dont know :( @burnt kelp

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[spring abyss]

@night cloak I want this player ban immediately I have ID and capture video

[neon goblet]

now a contributer doesn't want to accept their server has problem.. lmao

[bold siren]

We are just volunteers here, we do not have any contacts with the Developer team, feel free to contact them in-game, @neon goblet.

[storm flume]

Hello, @spring abyss!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[spring abyss]

@night cloak he kill me and my squad with high jump at pocinki

[dense topaz]

Stop glitchers and cheaters

[bold siren]

Double check your internet connection and reboot your device, @craggy blade. And try clearing your cache.

If you have the Twitter application installed on your device, I suggest you to delete it and try logging in again, @burnt kelp.

[burnt kelp]

@bold siren I reinstalled twitter as well as pubg mobile but it didn't work but logging in from Google account and as a guest seems to work fine and logging in from Facebook shows authentication error.

[bold siren]

Don't download the Twitter after deleting it, @burnt kelp. Try logging in without the application on your device.

[night cloak]

I get 300+ ping in India challenge
Any solutions?

[bold siren]

It is most likely related to your internet connection, @night cloak.

[night cloak]

It's not

I get 20-40 ping in regular games

Anyone else here to help?

[long rivet]

Why i get this message

[storm flume]

Please read this channel's pinned messages for further information, @long rivet:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[rustic verge]

Is there any specific date about season update?

@bold siren

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[slender ivy]

Why am I not able to complete level 9 mission: enter a chatroom?

I've joined a chat multiple times, it doesn't seem to recognize it

I need to complete that mission to get a rename card, can someone help please?

[red moss]

Nah...i had that problem too

You need like a code

[slender ivy]

Huh?

[red moss]

You have to scroll up when you one the chat menu

You'll see chat room at the bottom

[slender ivy]

I don't get it

Okay i get it

Thanks! I completed my mission!

[weary forum]

Hi I had a question

[red moss]

Ask
...when the guys are here, they'll answer

[weary forum]

Ok

Now if I voted to a player in pubg mobile club open I will get all rewards if they win or lose ?

[slender ivy]

@red moss thanks man

[night cloak]

🇭 🇮
Someone can help me with this cheater I report him but I need his name to try again

@lime juniper hi man u work to ban people on game?

[tired fractal]

NoctisūXiii

[night cloak]

@tired fractal Thx

[obsidian sleet]

@weak apex can you confirm that we can play beyong 12 matches

[night cloak]

@tired fractal I try not work

Here is support chat @obsidian sleet

[tired fractal]

lret me see @night cloak

[night cloak]

Okay

[bold siren]

No, you’ll get the reward if you have voted for someone, @weary forum.

[night cloak]

@tired fractal look

[bold siren]

We do not deal with cheaters, @night cloak. Kindly refer to in-game report system.

[tired fractal]

@night cloak

NoctisīXiii

[pearl arch]

Hi can I have role arabic and emulator?

[night cloak]

🤔

[bold siren]

#482111832669159445 & #504819353049628683, @pearl arch.

[tired fractal]

Conqueror entrance effect is one season only or permanent?

[pearl arch]

@bold siren ops sorry i am really noob at this group

[night cloak]

GG @tired fractal💕

NoctisīXiii

[tired fractal]

thx i guess

[night cloak]

NoctisīXiii

[tired fractal]

yes bro

[night cloak]

Report everyone :D

[tired fractal]

done

[night cloak]

💕

[orchid gale]

Hello i yust download the game and it says downloadong resources help

[spiral quest]

Can I unbaned my account ? Because I am not using cheat or bypass

[bold siren]

Try reinstalling the game, @orchid gale. And double check your internet connection.

We do not do that here, @spiral quest. No accounts are banned for no reason, kindly claim the file if you think it was unfair.

[orchid gale]

I did @bold siren

And nothing the same thing

[spiral quest]

@bold siren I was play emulator on Internet cafe. I swear I am not using any cheat

[storm flume]

Hello, @spiral quest!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[bold siren]

Try switching your internet connection, @orchid gale.

[vagrant palm]

hey

my help me

[night cloak]

helppp

[vagrant palm]

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