questions

[night cloak]

Why the Registration time is 4 hour? Is there anything wrong?

Nothing is.

Registration ends in 4 hours.

[drifting pendant]

I lost my uc by no reason how i will it back plz help me.

[frozen shell]

@night cloak after you are banned 7 days , you will point will reset or its depend ?

[night cloak]

It should not reset, @frozen shell.

Contact customer service with the necessary documents, @drifting pendant.

[drifting pendant]

I contact about a day ago but no reply

[night cloak]

@flint garnet can you help me pls

[frozen shell]

Where we can contact support ?

[serene sundial]

Completed the form and sent it but got no response!!

[night cloak]

please fix flag card

[serene sundial]

Anyone knows what I did wrong? Mods help me!

[frozen shell]

@night cloak because now i check my account is bronze 5 and i was conqueror

[pale falcon]

Please be patient, @serene sundial.

If you’re not contacted within a reasonable timespan, you can send them a reminder. The response time can vary between some hours up to a few days, depending on the number of support requests.

They’re already aware of the flag card not working, @night cloak. They said they’ll bring it up in their next meeting.

[wraith briar]

@serene sundial Same here bro..

[pale falcon]

You can contact the customer service via the game settings, @frozen shell.

[night cloak]

So many snakes in Asia solo

[wraith briar]

My Pubg Mobile Account ID Banned Without Any Reason.I was Playing Pubg Mobile Game Since Season 3 With Purchase Royal Pass.Im In Depression.Please Help to Recover My Pubg Mobile Account ID is 5208260496.

[pale falcon]

Your account would’ve been suspended due to violating the terms of service, @wraith briar. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.

Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into.

[night cloak]

Melanie your hair sleeping on the bed

[pale falcon]

Please go to #pubg-mobile if you don’t require support, @night cloak.

We can’t do anything about the snakes, it’s just a tactic.

[night cloak]

Training mode is the best spot to report hacker, hopefully one day pubgm add player report.

@pale falcon Mean't to type it in general chat

mb

[pale falcon]

That’s a good suggestion, @night cloak. You should definitely bring up any suggestions with the customer service.

[serene sundial]

@pale falcon reminder like what? It's a goddamn bot!! Just keep repeating same thing over and over! Why pubgm customer service so bad?

[pale falcon]

Please go to #pubg-mobile if you don’t require support, @serene sundial. You can express your frustration in that section as long as you keep it civilised.

[split pecan]

how to calculating rank up score ?

[night cloak]

@pale falcon yup, will submit this soon, thanks

[pale falcon]

We honestly can’t do anything about how slow the bots respond.

Please elaborate, @split pecan.

[pale falcon]

Your points are calculated by both your survival and kill rating, @split pecan.

[split pecan]

where can I get more detailed information?

as an example: how many points does 1 kill and 1 minute raise in ace?

[serene sundial]

@pale falcon Try to understand that I spent tons of money for uc and when I need help you guys just back off! At least tell me is there even a hope or not!? And yeah from where I'm standing frustration seems fair!

[pale falcon]

We’re only staff members for this server itself, we can’t do anything about it, @serene sundial. You’ll have to be patient while you wait for a response from their side.

[serene sundial]

Ok and their side mean in game support right? Is there any other way I can contact them?

[pale falcon]

I don’t think there’s any other possible way, @serene sundial.

I’m sorry, I’d do more if I could.

We just don’t deal with that department.

[split pecan]

do larger maps give more points?

[woven atlas]

@split pecan nope. Its the same for miramar and erangle.

[split pecan]

sanhok ?

[woven atlas]

Sanhok not sure. Heard it gives less points. Maybe take opinion of @pale falcon also

[night cloak]

@serene sundial file a claim and be patient please,

[pale falcon]

Larger maps give more points for survival rating.

However, they take longer to complete.

[night cloak]

I would be nice if admins create a suggestion channel. @pale falcon

[alpine smelt]

How to become a content creator

[pale falcon]

You should suggest that to the administration team, @night cloak. I’m only a contributor, that’s not my decision.

[night cloak]

@pale falcon i know

[pale falcon]

The content creator programme is temporarily closed for now, @alpine smelt.

[wraith briar]

Any Solution For Banned Pubg Mobile Account ? please help🙏

[pale falcon]

Please read my message above, @wraith briar.

[night cloak]

What's the full form of, "tdm"

[wraith briar]

@pale falcon Can You Help ?

[pale falcon]

What do you mean, @night cloak?

[wraith briar]

@night cloak Team Death Match 👍

[pale falcon]

I have tagged you above, we can’t do anything to remove your ban.

[wraith briar]

@pale falcon Ok,Thank You

[night cloak]

@wraith briar ohh, never thought it that way

@wraith briar do you use VPN ot changed your location frequently in short time?

[wraith briar]

@night cloak But I Can't Play PUBG MOBILE GAME for 10 Year.So Sad Bro...😢

[night cloak]

Tdm is also in call of duty mobile

@wraith briar create another account

@night cloak you can discuss COD in #chat

@pale falcon could you help me out with the style in ur name

Just buy a new device create a new social media account @wraith briar

@night cloak k

[wraith briar]

@night cloak I Was Playing Pubg Mobile Game Since Season 3 With Purchase Royal Pass (Continue Reached ACE. In Season ).I got Many Items In Creat Opening.

[night cloak]

if i want to advertise my team for clan recruitment how should i do it?

@wraith briar that will not immune you from getting banned for violation of pubgm policies

is there any specific procedure that i have to do?

@night cloak #clans

[wispy matrix]

@night cloak there is a form in pinned message of #clans fill it in.

[night cloak]

alright thank you

[wispy matrix]

👌

[wraith briar]

@night cloak What I do For Banned my Pubg Mobile Account ?

[lusty blaze]

I have 470 battle coin but when I go to shop it only shows 50😐

[night cloak]

@lusty blaze resets on Thursday

@wraith briar file a claim and be patient please. Members in this channel can only help by explain to process but not to unban users, thank you

[wraith briar]

That is My Banned Account 😩😩

[night cloak]

Nobody cares

[lusty blaze]

Rip

[night cloak]

@wraith briar again, please click on file a claim and be patient till they review your account, nothing can be done here to help.

[frozen shell]

Hello my account banned 7 days with no reason im cheater i dont play with cheater i play random for recording videos can someone tell me what the hell is going on ? Because i was conqueror now bonze 5

Im not cheater*

[night cloak]

@frozen shell please use the in-game support and submit a complaint pleae

[wraith briar]

@frozen shell Many Users Faced This Problem Bro...Also Me and my Friends 👍

[frozen shell]

File camplain 2 days no answer

[night cloak]

@frozen shell be patient please, Im pretty sure the customer service are also busy reviewing other players complaints

[frozen shell]

Anyphone number or location where we can travel and talk to them direcly !

[wraith briar]

When You Complain File Claim massage,You Get Always Same Reply...No one cares about this problem.

[night cloak]

@night cloak you will get your turn too, be patient

[frozen shell]

Fail claim = robot

[wraith briar]

@frozen shell Only 7 Day..My Account Banned for 10 year

[frozen shell]

You using cheat its normale

[night cloak]

You'll have to contact customer service regarding bans.

We can't do anything about it here.

[wraith briar]

@night cloak But They Reply Same Answer ...

[frozen shell]

@night cloak where we can contact them bro please ?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[frozen shell]

Ok thank you

[wraith briar]

@frozen shell in Second I'd...but also they Banned my main id

[frozen shell]

@night cloak i was conqueror now im bronze 5 that mean i lost all my point ?

[pale falcon]

You won’t lose your rank, @frozen shell.

[night cloak]

If its a permanent ban, yes.

[wraith briar]

Can We Get Costmer Contact Number ?

[night cloak]

@pale falcon

[wraith briar]

@frozen shell You Lost All Points RP Lost,UC,....

[night cloak]

@wraith briar you can write to them [e-mail]

[wraith briar]

@night cloak Thank You

[frozen shell]

@night cloak no only 7 days that i dont even why i get this 7 days so i cant record anything now

[molten pier]

Will they ever fix peek and open scope delay🤔

[wraith briar]

@night cloak When I Log in with New FB Account , Came Notice Again U Banned ...Wtf

[night cloak]

Try guest @wraith briar

[wraith briar]

@frozen shell Many Bugs and Glitches in Pubg Mobile

[night cloak]

@wraith briar if im not mistaken the ban include your mobile

[wraith briar]

@night cloak My Every New FB Account Showing Banned.Why ? Should I Leave Pubg Game And Wait For COD ?🤔

[uneven hedge]

Can we create custom tdm rooms?

[night cloak]

@wraith briar you can discuss COD or anything else in #chat

[blazing saddle]

@wraith briar @frozen shell
We do not provide assistance regarding account ban, hackers or account loss.
It is your own responsibility to make sure your account is safe.
The max you can do is click the File a Claim button and wait for the appropriate response from the dev team.
Do not spam here with issues we cannot help you with. Repeated spam will be reported.
Feel free to use #chat or #pubg-mobile. Further discussions will not be tolerated.

[night cloak]

@uneven hedge you need advance room card, please read the pin messages

[uneven hedge]

I already I have it, but tdm option doesn't show up

@night cloak I already bought it, but the tdm option doesn't show up

[frozen shell]

@blazing saddle thank for you reply but did you have idea if you have account cost more then 20k$ and you playing from season 2 and your banned 7 days for no reason and you are conqueror ? In the end the support that you talking about its robot you can try by your self thank you guys

[blazing saddle]

@frozen shell if your account is so precious isnt it your responsibility to make sure you do not break the ToS and get banned. I am really sorry for your loss but there is nothing I or anyone else in this server can do about your issue. You can email them and wait for response.

[pale falcon]

You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken.

[wraith briar]

@frozen shell Bro Pubg Members Gave Same Reply Again and Again....U can't do that more...F*** Pubg Game

[pale falcon]

Please don’t bypass the filter.

You may be muted on your next offence.

[wraith briar]

@frozen shell Bro..Wait They Massage ...Same Reply

@frozen shell If u Banned Again,Give Up Pubg And Playing COD ...it's Better Way 👍

@frozen shell I Tried To listene Same Reply About My Banned Account .

No One Reply...Ok... Truth Come Slowly and Members Reports Me..they are thinking..

Melanie........Where r u From ?

[blazing saddle]

do not spam here. feel free to use #chat or #pubg-mobile for off topic discussions.

[night cloak]

@wraith briar did you use gfx tools?

[jovial anchor]

my facebook account is closed due to security reasons, i'm attempting to open it again but at the mean time can i still log in pubg

[night cloak]

@jovial anchor yes as long it did not logg you out from all apps, or you logged out of the pubgm, give it a try and login to the game, and if you still have a login, link it to game center/play or second account to make sure you have backup access

[jovial anchor]

i can't because i'm forced to use multiwindows which force me to log in because emulator is retardedly unoptimized
i will try anyway

[night cloak]

@jovial anchor for emulators go to #504819353049628683

[jovial anchor]

it's an issue related to pubg it self
i am talking about the login in pubg it self, not with my emulator

it tells me to open my account, ffs

[wispy matrix]

Yea, why do you guys keep directing in game issues to emulator.

[night cloak]

@jovial anchor unfortunately you have to regain access to your FB, i would recommend to link your game for backup access

[jovial anchor]

HOW

one of my friends that i need his code to log in is inactive due to exams

[night cloak]

@jovial anchor contact FB support please

[jovial anchor]

[severe smelt]

When will the game grow up and remove bots

[jovial anchor]

we need bots or you'll wait like 10 minutes for unpopular arcade modes

[night cloak]

Then complain about even higher wait times

[severe smelt]

There is more then 10+million player how we need them

[blazing saddle]

@jovial anchor i think it was correct to direct you to emu support because in the mobile the game has an in game browser pop up with opens to login into facebook. unfortunately im unaware how it works for emu

[jovial anchor]

@blazing saddle then from emulator support i get redirected to here ???????

@severe smelt it may have 30 million players daily, but think of it, theree's many different servers and many different modes with many different maps and 3 different player goups

[severe smelt]

But it still a big number 30 million is not small even if u divided it by 3 or 4

[night cloak]

@jovial anchor i asked you to check emulator suuport after you mentioned multiwindows and optimisation, after providing you with an answer about game login and account links

[severe smelt]

They can solve that problem if they want to

[wispy matrix]

What is the issue? @jovial anchor

[jovial anchor]

yes, have no bots and fill the entire game with platinum + players and give new players 0 chance to become better at the game because they're being rushed as soon as they start
@wispy matrix late to the party bud

[wispy matrix]

yea but why are they directing you to emu support.

[jovial anchor]

because i mentioned something about emulator while main issue is in game

[wispy matrix]

Exactly

[severe smelt]

Well its called online game it should not have bots i guess

[jovial anchor]

you think that every battle royale game has no bots except for pubg?

[night cloak]

You can suggest ideas through customer service.

[jovial anchor]

yeah, good luck with that tho

[severe smelt]

Those games are rubbish

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[jovial anchor]

@night cloak trying to assist him on his inquiry is not off-topic

[night cloak]

He got his answer already.

[severe smelt]

Pubg steam is a great game and dont have bots

[jovial anchor]

well if he still talks i'll continue to assist him 🤷

[night cloak]

Move to #chat if you want to discuss this further.

[severe smelt]

Nvm im leaving

[night cloak]

Hey

How may we be of assistance?

How long to wait for Return Missions to kick in

[night cloak]

Over a week, @night cloak.

Gosh darnit okay

What's the issue, @shadow idol?

[shadow idol]

My team mate blew me up and although I reported it, the merit score didn't fall.

[night cloak]

First offence lets the user off with a warning.

[shadow idol]

But the same player blew up another friend of mine.

[night cloak]

You will receive a mail if the report went through.

[hot granite]

the most player in the game flying wtf

[blazing saddle]

@hot granite report them via the ingame report button. noone can help you with hackers here.

[hot granite]

haahah nice facking game i report theme nothing help

am youtober i have 2m fans every game am did from hacker lol

do some thing

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[woven plover]

is there a way to unban acc took ban with no reason for 10 y

that was from 77 days

.

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @woven plover. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[woven plover]

.

[rocky matrix]

How to post my clan

[timid geode]

Hey güya

Im so good at PUBG

[pale falcon]

Please go to #pubg-mobile if you don’t require support, @timid geode.

[timid geode]

Shut up

[warm prawn]

hi

i get bannd in my account 😭

whay ???

[pale falcon]

Your account would’ve been suspended due to violating the terms of service, @warm prawn. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.

You should also refer to the message above.

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @rocky matrix. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[warm prawn]

I swear I have not violated the game rules

[pale falcon]

Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken.

There would’ve been a specified reason, @warm prawn.

[warm prawn]

I want to communicate with technical support

melanie

[pale falcon]

You can contact the customer service via the game settings.

[warm prawn]

no

I can not communicate with technical support from inside the game

🥺

[night cloak]

@warm prawn You can. Just login thorough a guest profile. Or tap on "file claim."

[warm prawn]

I did not understand their response

[pale falcon]

What was their response, @warm prawn?

[warm prawn]

He understands the answer to his message to do and understand what he says

They said that violating the rules of play or cheating may result in your being banned

Surely there is something wrong

Ms melanie

open my account please ☹️

i miss my frinds 😭

[night cloak]

None of us here are able to "open" your account. We do not have any association with the game or Tencent.

[haughty sierra]

My account was also banned. I had connected it to my cousin's laptop which had some malicious files, which I believe, led me to the suspension of my account.
I am using another account now.

[warm prawn]

How to communicate with direct non-value technical support

[night cloak]

The only way is customer service, unfortunately.

[haughty sierra]

email?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

The email service is discontinued.

[haughty sierra]

but why?

[warm prawn]

@night cloak Do you use other friends too? Do you use another love too ?? For the benefit of the other account

[night cloak]

What do you mean, @warm prawn?

For convenience, @haughty sierra.

[bold siren]

Do you mean the synergy?

[haughty sierra]

Or popularity?

[night cloak]

I do not know. Mostly for convenience.

[haughty sierra]

Does the in game report really work?

[warm prawn]

My friends in my banned account, a sign of a new account and new friends as well ☹️

[haughty sierra]

It instantly bans people at sight when reported?

[warm prawn]

no

[bold siren]

It needs some time, @haughty sierra.

[void basin]

Hola, amo me hackearon mi cuenta, cambie los datos pero al hacker le quedó la cuenta registrada ¿como hago para quitársela? Y dice que hará que me baneen la cuenta con game pad o hacks

[warm prawn]

I want to communicate someone in direct technical support

[storm flume]

Please do not use any other language aside from English in this channel, @void basin. Refer to #482111832669159445 for language channels.

[night cloak]

I am getting only school shoes in crates.. school shoes silver frags and what not.. haalp

Technical support for, @warm prawn?

You're just unlucky, @night cloak.

[warm prawn]

@night cloak 😭 I know that

[wraith briar]

Leave Pubg And Wait For Call of Duty (For Legends Gamer)✔️

[crisp bramble]

I got list of hackers name where do I report there names

[storm flume]

Hello, @crisp bramble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[hushed ravine]

I am getting the error server dint respond

[night cloak]

Use a different internet connection.

[hushed ravine]

Like of and on my wifi?

[crisp bramble]

[hushed ravine]

Fixed rhxs @night cloak

[mighty pond]

@warm prawn hello

@warm prawn my account also got banned 16 days ago and I haven't use any cheat, hack or gfx etc.... I was playing from season 1 and don't know why my account got banned I even contact customer sever but I haven't got any help from there I also send my screen shots of merit,tier, career result and KDs ratio, pubg mobile customer service is full of bots...

[pale falcon]

Please go to #pubg-mobile if you don’t require support, @mighty pond. You can express your frustration in that section as long as you keep it civilised.

[mighty pond]

@pale falcon thank you

How can I contact with customer servers?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[sharp jay]

Can i delete my pubg account

[night cloak]

Yes, you can, @sharp jay. Contact customer service to have it deleted.

[plucky mesa]

Can i delete my old banned account that got banned in season 2

[tidal mist]

Nope

[plucky mesa]

Okay then

They banned me without any reason in season 2

I dont care about that account now as I created new account and it is still running.

[mighty pond]

@sharp jay give it to me, if you have good item in that

[night cloak]

@mighty pond, Please move to discussion channels such as #chat or #pubg-mobile for Off-topic conversations.
This channel is intended for support related topics only.

[glacial fulcrum]

Hey

[storm flume]

Hello, @glacial fulcrum!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[woven plover]

i got banned from 77 days and talk to customer service there is no answer is there is any other way to unban it or delete this game?

[blazing saddle]

@woven plover we do not provide assistance regarding banned accounts.

you can click 'file a claim' and wait for response.

[woven plover]

i am aaking is there is an other way

there is no response

[blazing saddle]

you can create a new account via some other social media

[woven plover]

no i played this game scince season 1 and bought elite royal pass from season 2 to 6 then i got ban with no reason

is that's fair

[pale falcon]

You would’ve been banned with a specified reason.

[woven plover]

i sware i did nothing

[blazing saddle]

sorry we cannot provide any futher assistance about banned accounts on this server. do not bring the issue here.
if you think you were banned wrongly click 'file a claim' and wait for response. no further discussion will be tolerated.

[pale falcon]

Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken.

[proven glacier]

hey !

[pale falcon]

How may I be of assistance, @proven glacier?

[proven glacier]

I have a very big problem and I want to explain it!
When I play, the game drives me out and then displays this message!

[woven plover]

@pale falcon bot massage ok.

[pale falcon]

I’m not a bot, @woven plover. Please don’t let it repeat.

Could you please translate that message, @proven glacier?

[proven glacier]

The game works minutes later but it is repeated a lot

[woven plover]

@pale falcon for internet connection he got banned for 10 mib

[frozen shell]

@night cloak after unband 7 days because no one answer in support i will back to my conqueror rank ? Thanks

[proven glacier]

ok @pale falcon

[woven plover]

@frozen shell can i took to u

[pale falcon]

Please go to #504819353049628683 and assign yourself the emulator role. You have to react with the following emojis corresponding to your platform, @proven glacier.

[proven glacier]

@pale falcon
We have terminated the connection because of a data error with your client. Please check your network connection and try again

[blazing saddle]

@frozen shelli think we had already provided answer regarding your query about banned account. If you repeat the same questions again you will be reported.

[frozen shell]

@blazing saddle just wanna know if i will lose my rank or everything will be back as normale thank you

Because as i see now all my ranks are bronze 5

[blazing saddle]

@frozen shell if you get unbanned i think everything will be returned back to normal.

[frozen shell]

Ok thank you guys

[woven plover]

@frozen shell can u help me

[pale falcon]

I would suggest using the file claim option, @proven glacier.

[woven plover]

@frozen shell hey

[pale falcon]

You’ll now have access to the emulator support channel.

You should use that instead.

[proven glacier]

@pale falcon I did it but did not get the answer

@pale falcon Thank you

[night lion]

Please I am a legit player and I don't use any of the hacks

[pale falcon]

Your account would’ve been suspended due to violating the terms of service, @night lion. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.

[night lion]

No I don't use any of the hacks regarding terms and conditions

[pale falcon]

Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into.

Your teammates were, @night lion. You faced the consequences of teaming up with them.

[night lion]

How can I teamup

[pale falcon]

You may use the file claim option, we can’t do anything regarding your ban.

[night lion]

I am not a big youtuber

Can I get my tier back becoz I have done lots of efforts pushing in fpp

[night cloak]

What do you mean?

[pale falcon]

You can’t, @night lion. You got your points due to cheaters carrying you.

[night lion]

Is there any proof

I have proof coz I record my gameplay

[supple wasp]

why do we get same lucky air drop every time over and over again

[pale falcon]

The notice clearly says you were actively teaming up with cheating players.

[night lion]

I am saying proof

I have recorded all of my fpp games that I have played yet

If I saw teaming up I swear I'll delete pubg

[pale falcon]

We can’t do anything about it, please avoid repeating such questions.

[night lion]

Hmm I'll understand sorry for disturbing!

[pale falcon]

I’m sorry, we just don’t deal with that department.

[night cloak]

@woven plover maybe you are using 3rd party, from screenshot it shows "game turbo" i don't know what is it, but check pubgm policies

@proven glacier i came to know if you use pubgm version which is not global that message appears, many users are using the korean and getting this, are you using the global version of pubgm?

[night lion]

How can I get to touch with that department?

[night cloak]

Customer service.

@night lion file a claim, or in-game customer service

[woven plover]

@night cloak no no the mobile added game turbo later that's for cpu temperature and gpu that was added by mobile my mob is poco phone

[night cloak]

Oh ok

[proven glacier]

@night cloak YES

[night lion]

@night cloak thanks buddy

[jovial anchor]

can i get the pubg mobile font? i wanna use it to make an emote

[fierce comet]

How long should we keep aur ACC inactive to get return mission?

[feral topaz]

How ro send clan recruitment @tidal mist

[zenith trellis]

Hi, does anybody has noticed that aim acceleration is present in pubg mobile!!

[dusk swan]

Can y'all fix the PMCO SEA grand final day 1 video on YouTube you can't fowared the video. Yesterday I saw it live till match 3. Went to sleep next day came back and had to re watch it again mean while seening it again, accidently exist on the start of match 5 to come back and have to see it all over again from match 3 won't let me forward.

[glossy sable]

@fierce comet 2 weeks apparently
Some said 1 week... Didn't work, I can confirm

[pale falcon]

You may send it in #clans, @feral topaz.

You have to see the pinned message in that segment.

[native ore]

Bug reports

[night cloak]

@proven glacier this is because code bypass, please make sure to avoid hacks, 3rd party or none offical pubgm version please

[proven glacier]

@night cloak I do not use the hack ever !!

[native ore]

No hack

I am alınteri

[night cloak]

@proven glacier then check you dns settings, flush it or retart you machine and try again

[strong orbit]

Why are the Indian bonus challenge matches hosted on NA servers? I played 3 matches and all 3 were in NA servers with constant 300+ ping...I reported this last week but no one replied😑

[proven glacier]

@night cloak Thank you 💜

[native ore]

Help me amw slayer

[storm flume]

Hello, @native ore!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[zenith trellis]

Please provide setting to turn off aim acceleration in pubg mobile

[daring patio]

What is aim acceleration, @zenith trellis?

[zenith trellis]

When u put a scope on and then try to drag your finger from point A to B slowly and then return to point A faster, u'll notice that aim never reaches the same point as it was at the start, flick shots become sob annoying

[night cloak]

@zenith trellis settings - sensitivity

@night cloak you can go to training mode, customize your sensitivity settings and test them

[zenith trellis]

Sensitivity are good for me I have checked for each and every number, actually tried kar98 with 4x with every sensitivity but it's still present

gyro works fine, no acceleration is present but it's present while dragging on the screen with finger

[tidal mist]

@feral topaz Goto #clans and see pinned messages

[cosmic gazelle]

Game is getting stucked at Loading screen and then I've to restart it,many times my friend had left the game and I had to play alone

[icy carbon]

Fix the desync ffs

How was a shot being registered when I was behind a rock?!

[chilly sluice]

There is one update for beta pubgm everyday .. please reopen beta chat again

[glossy sable]

[daring patio]

Please put this in #discord, @chilly sluice.

[glossy sable]

Why would they even do that...

[chilly sluice]

I dont know but every single day there is update but no new thungs its just game fixes

[glossy sable]

Ugh
I can't even play now takes 2 hours each time

[lilac anchor]

Is this coming in pubg?

[supple wasp]

yo boi that's dope not quite sure its for mobile its probably for pc version @lilac anchor

[glossy sable]

There's Tencent written right there

[chilly sluice]

@supple wasp its says in the bottom tencent

[supple wasp]

@chilly sluice bro coz of lightspeed i said its not for mobile coz they took off from pubgm

[chilly sluice]

@glossy sable u mean classic match ?

[glossy sable]

@chilly sluice ?

[chilly sluice]

I dont understand whats take 2h

[glossy sable]

Updating/installing

[wraith briar]

Why My Account Banned For 10 Year ?

[zenith trellis]

Just provide setting to disable the aim acceleration in pubg mobile like critical ops and don't ask me for sensitivity issues if u have brains, provide some genuine and reasonable answers please

@wraith briar may be u tried to use mod or scripts to cheat that's why they banned it..

[glossy sable]

Watch your language mate no need to be rude

[hardy cargo]

@zenith trellis yes, i have the same problem, i can't do the flick shot anymore

[pale falcon]

You already asked this before, @wraith briar. Please don’t let it repeat.

You’ll be muted if you continue.

[sharp gust]

@pale falcon can we play together pubg

[zenith trellis]

@hardy cargo In a long long time now finally I have found someone who understands this issue!!

[wraith briar]

@pale falcon That's The Only Problem,Pubg Support Staff Reply As Like Fun Question,They Doesn't Take Seriously..so

[glossy sable]

Stop putting caps on all words eyes exploding
And they answered you already, they don't deal with bans here... File a claim if you feel it was unfair, but spamming here will get you nothing else than a mute.

[zenith trellis]

Just turn off that aim acceleration developers..please..

[bold notch]

can i send clips of hackers to get them banned?

[night cloak]

@bold notch, You can try sending them to in-game Customer Support.

[bold notch]

where ._.

i am bored for getting killed by them

[glossy sable]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[steel wagon]

Pubg spectator mode glitch

[storm flume]

Hello, @steel wagon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[wraith briar]

@steel wagon Many New Bugs and Glitches Looking in This Game. Please Make More Experience And Stable.

[unborn gorge]

Am I the only one getting this type?😂🤔

[storm flume]

Hello, @unborn gorge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

@zenith trellis aim accelerator seems releated to pubg on xbox, my understanding for pubgm you have the sensitivity and aim assist, i dont recall any other settings for aim, my friends here can help and correct me if im wrong. Thank you

[zenith trellis]

@night cloak Aim acceleration will ruin muscle memory while flick shooting, it needs to be undone or atleast a setting like critical ops to turn it off or manage it..

[storm marten]

eVøL×IcøniC this account is stolen. Please can you ban it so we can get justice 🙏

[night cloak]

Hello

[glossy sable]

when update coming

[brisk knot]

In 0.13.0 can't buy uc. My currency is INR BUT I bought UC via dollar uc.

[blazing saddle]

@brisk knot try buying from midasbuy website. Dont worry its official.

[bold ocean]

Hello

I need help with my game

[wispy matrix]

What seems to be the issue? @bold ocean

[bold ocean]

I have high end device but recently my game has been kind of choppy

[wispy matrix]

Do you play on high settings?

[bold ocean]

No my settings is on Smooth and Extream

[wispy matrix]

Only thing you can really do is turn off AA with shadows off.

[bold ocean]

That would work if I was playing on max settings which I'm not

[wispy matrix]

Which device are you using?

[bold ocean]

S10 plus with 8 gigs of Ram, this never happened before but today it's been acting up

My game*not my phone

[night cloak]

Hello, I want to help you with something, and this is my facebook account. I have been stolen and hacked and I linked it to my personal account with a game of pubg and linked it to another google play and this person who stole my Facebook account is accessing my personal account with a pubg game. I want to cancel the facebook link from my personal account with a game. pubg In order not to steal the thief into my account game please help, thank you for your cooperation

[wispy matrix]

No idea if its a server side issue or something else. You can try clearing cache of pubgm through device settings and see if it helps. @bold ocean

[bold ocean]

@night cloak no one can help u, sorry there is no way to unlinked accounts

@wispy matrix thanks for the help

[wispy matrix]

No problem. 👌

[bold ocean]

@wispy matrix just to be sure am I right about you not being able to unlink accounts?

[wispy matrix]

You cant unlink account but revoke their access.

[night cloak]

My account is already linked to google play and facebook but I have stolen and want to unsubscribe from my account @bold ocean

[blazing saddle]

@night cloak If you havent lost access to game, you can login and contact the in game support to unlink your facebook account.

[bold ocean]

@blazing saddle what about Twitter if u forgot ur password

[night cloak]

Yes I want to cancel their arrival @wispy matrix

[blazing saddle]

@bold ocean if you forget your twitter password and there is no backup account link to the game then i'm sorry to say thag you lose the account.

[bold ocean]

@blazing saddle I have another backup account linked which is Facebook but I want to remove Twitter to add in Google play

[night cloak]

Yes I sent them my problem but did not respond to me to solve my fundamental problem @blazing saddle

[blazing saddle]

@night cloak refer to this

[bold ocean]

@blazing saddle thanks

[night cloak]

Thank you. I will email them to resolve my issue @blazing saddle

What does this mean

We do not deal with account suspensions of any kind, @night cloak. Please be patient and the suspension will be lifted. Please clear data and cache before playing again. Also, I am unsure what caused the suspension.

Ty

Idk if there’s a lot of people looking for emu hacks, but the first thing I see when I search “PUBG Mobile Emulator” is “PUBG Mobile emulator Hacks”

[near garnet]

I have a Bitdefender Flag on Androidemulator trying to access and online page to download a file/s. Itys flagged as critical.

[crystal lynx]

hmmm will u get a ban if u use an vpn on pubgm ?

[night cloak]

@crystal lynx. 👇

https://discordapp.com/channels/393088095840370689/481200416349224980/590557307100987392

[storm flume]

Hello, @dusky salmon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[nova nymph]

Please return my UC BACK

[blazing saddle]

@nova nymph if you have purchased UC accidentally you can try to ask for a refund with 3 days of the purchase.

[rancid mountain]

I want to give feedback on this game

Any link where I can do that; the rooms are a pain in the a** for people to invite their own friends

I feel like the rooms are mainly for streamers

[buoyant marsh]

i got banned when i play classic match my account got lock/ban for 10mins

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @buoyant marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

You can do that through customer service, @rancid mountain.

[rancid mountain]

Thank you

[night cloak]

No begging UC please, @viscid wigeon.

[dim swift]

Can i been get banned by use xiaomi game booster?

[pearl sigil]

mhdram is trolling in squad room 10

[night cloak]

The right place to report in #discord, @pearl sigil.

This channel is for game related questions only.

[pearl sigil]

Ty, sent here by mistake.

[compact bone]

Please fix this bug when I got in the buggy I got out of the map

[storm flume]

Hello, @compact bone!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

@dim swift It won't cause ban but we don't recommend it.

[coarse lion]

When I play a classic match,the controls load when 5 seconds are left,when I play arcade match game loads when almost half of circle is covered by plane,when I play TDM game is loaded almost after 40 seconds of game started. Why it happens like that?I have stable and good speed network

[rare scaffold]

Repair?

Do you play on phone or emulator? @coarse lion

[normal fulcrum]

@coarse lion Kind of same thing happens with me but in a lower level. In arcade, I enter game when everyone ia boarded. And in classic, I enter match when 5 to 10 seconds is remaining to start the match. The main reason for that is device. Device is taking too much time to load resources

I face that issue in my LG v20 which has outdated 820 SoC

[hushed ravine]

Bro i and my feiwnd play on the same wifi i get into the game but my friend gets error resquest timed

[night cloak]

@hushed ravine, Try switching your network to mobile data.
Also, try activating Airplane mode for 10 secs and then turning it off.

[hushed ravine]

Ok i will chdck

[atomic coral]

have been having this issue somethimes. when I start up the game has a green border wich doesn't go away. the only thing that removes it is restarting. can anybody tell me why this happens?
(this one is from the beta so that is why it is updating)

[dim swift]

How time i will be waiting support?

[night cloak]

What is it you need help with, @dim swift?

If you're asking how long it takes for customer service to respond, it ranges from a day to a week.

[dim swift]

Ok.

[night cloak]

What device are you on, @atomic coral? If you are on android, you might have TalkBack or some other Accessibility feature turned on. Go to Settings > Accessibility and see if anything there is turned on.

[dim swift]

I was filled in poll, but not get rewart

[night cloak]

You'll have to contact customer service for that, @dim swift.

[dim swift]

How to contact this thim? @night cloak

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[raven wadi]

Redmi note 3 doesn't seems to handle normal version properly

[dim swift]

It support, but thanks

[night cloak]

Could you elaborate, @raven wadi?

[raven wadi]

I think redmi note 3 should get option of pubg lite

@night cloak that phone is a bit old generation

[night cloak]

I suppose, yeah.

[raven wadi]

Many of us cannot upgrade phonetime to time

[night cloak]

Unfortunately, it is considered operable for PUBG mobile. The requirements are pinned in this channel.

[raven wadi]

I am facing 180° rotate & teleport on that on same network where my elder brother doesn't on his rn5p

[vapid raptor]

Hello good night for some time I play with some friends and create a clan that pays for 50,000 bp one day of these told me that I needed to raise points that temporarily happened to the leader of the clan that I believe. It took a while and He does not want to return the clan back. I'm sad about that because I was a true friend.@suport #questions

[raven wadi]

So for older devices we should get option to switch to lite version

[willow dune]

@pearl acorn
#481198147478224896 6.1

[pearl acorn]

@willow dune still facing hackers in game

[willow dune]

Reporting is all we can do 👍

[night cloak]

It's not instantaneous but hackers are getting banned everyday. Reports help speed up the process.

There's nothing we can do about that here, @vapid raptor.

[vapid raptor]

seriously then I lost the clan that I pay with my bp nothing can do is this true friends.@night cloak

[night cloak]

You'll have to settle that with your friends personally.

[vapid raptor]

good thanks I see that nothing can be done I do not know why they sent me to suport

[atomic coral]

@night cloak thanx for the help, too bad my parents control app blocks that page cuz it allows to remove the aps power. can you tell me why it happens tho?

[night cloak]

TalkBack is the Google screen reader included on Android devices. TalkBack gives you spoken feedback so that you can use your device without looking at the screen.

You'll have to turn it off for the border to disappear.

[night cloak]

can someone here help me with chinese version

[ripe spade]

@night cloak ask what you need help with so people have an idea lol

[dim swift]

Players are not allowed to play with cheaters. But what will happen if the cheater gets accidentally in my squad. Is it worth waiting for a ban from Grinn?

[night cloak]

Restart the game and it will be fixed, @untold pasture.

Reporting the cheater should get you out of trouble, @dim swift.

I tried Wechat ID Other ID That the game itself showed me (smh)

Logging in with Wechat I need name and ID I've tried everything i can but still cant log in :/

We only provide support for the global version, @night cloak.

:(

Which ID did you log in with?

[dim swift]

@night cloak but if that i not see at him hacks?

[night cloak]

i tried Wechat ID An id That the game showed me And other stuff

You should be able to tell if that user is cheating or not, @dim swift.

Try creating another wechat account, @night cloak.

I'll try

[slim orbit]

@atomic coral

[night cloak]

@night cloak i dont think i can make another one

I'm out of ideas, @night cloak. Apologies.

[tardy mortar]

Can anyone tell me if I don't open pubgm for 7 days will I get return reward?

[night cloak]

There have been people who logged in after 7 days but did not get the returnee rewards.

[tardy mortar]

I haven't open from 2 days

So I shouldn't try it?

[night cloak]

Entirely up to you.

[tardy mortar]

Argg

2nd time ,"entirety up to you"
btw ,Thank for help

[night cloak]

:)

[dim swift]

@night cloak but what been if he lie?

[night cloak]

Nothing you can do, @dim swift. You'll have to rely on luck that you don't get punished along with the cheater.

[pale cosmos]

**I FOUND a hACKER ...... i have a 5min clip of his hacking where should i go?

@neon patio

[storm flume]

Hello, @pale cosmos!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[echo shore]

@neon patio i want to join a chat room can some one tell me any

[night cloak]

The ping is very high in Indian Bonus Challenge! It's almost 400ms average! After died, I noticed that the server is north America. But, I am supposed to be in Asia, ain't I? @grizzled lark

How can I play in Asia?

[daring patio]

By switching servers, @night cloak.

[tardy mortar]

Yeah I also have that prob

How to switch sever ? @daring patio when the match starts instantly and I already selected Asis in home screen

[daring patio]

I do not know how the bonus challenge works as it is not available in my region.

[night cloak]

Where is the support team?

[tardy mortar]

I thought it was because of my net ,but it is happening with everyone

I was killed by NA player so that is probably NA server

@night cloak so u land in that place ,I will go there ,to kill u

[prisma oasis]

Hey pubg

In today's match in my squad there was 4mobile players including me but in our lobby there was emulator player and well known emulator player one of them was hydra guru

I hve recording also

[woven axle]

Inead hack

[night cloak]

It is possible for emulator players to be paired up with mobile players, @prisma oasis. Just that they will be matched with other emulator players.

[prisma oasis]

But there was no emulator player in my squad so how we can get into emulator lobby

[sturdy perch]

How can we earn money to buy rp?

[night cloak]

You don't. Either the enemies were using some sort of bypass cheat, or you were unaware that one of your teammates was using an emulator.

[prisma oasis]

@night cloak lol we all are playing in mobile because we all are in the same room at that time and in pubg mobile new update it shows a notice that (someone is using emulator in your team)

[night cloak]

It's most likely the former then.

[prisma oasis]

Pubg mobile should work on its match making issues

[solemn plinth]

I want to remove my Current Linked Fb account and Add a new one to link with my pubg acc how can i do pls help

[fallen chasm]

Help

[daring patio]

Do as it directs, @fallen chasm.

[fallen chasm]

I did @daring patio but i shows loading and i waited till 1 hr and it was still loading

[night cloak]

@fallen chasm Just Switch to mobile data if you're on WiFi.

@solemn plinth It is not possible to remove/change linked accounts.

[tardy mortar]

Is there anything to chance the server of bonus challenge

I am getting 400 ping and in every match I get killed by NA player

[night cloak]

@tardy mortar Please go to #481199117381533716, select your country and ask there. We are unable to help with regional events.

[tardy mortar]

Ok

Is there anyone like admin , moderator @night cloak

Cause I don't think so the support is supportive

@thorny pumice I will report you if do that again

[mental dove]

Asia server ms getting worst

[night cloak]

@tardy mortar It's better to ask in your regional community support. They know the answer for these type of questions perfectly.

[tardy mortar]

Ok I'll wait

[mental dove]

@night cloak is it happening to all or just me??

[night cloak]

@mental dove Asia server is divided in three different regional servers. Maybe for some reason your ISP is connected to a server far from you. Find someone from your region who is having good ping - maybe friends or someone you know and then switch to their ISP.

[mental dove]

Okay thank you✌

[tardy mortar]

Oh I didn't see that there is staff with admins and moderators too

[night cloak]

@tardy mortar Any volunteers will answer you when they see your message. And further comment goes to #pubg-mobile.

[tardy mortar]

Ok

[inland elk]

Does gfx tool leads to ban? Plz reply

[night cloak]

@inland elk,
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

( It leads to a ban implementation, Yes! )

[shrewd ether]

Lol

I need help I to need bring my account from vn to global version

[night cloak]

Guys I am among top 50 LongShot in my region. How do i get the titles like other people have ( like #74 Solo Wins , #50 Longshot) Etc

[wispy matrix]

@shrewd ether you cant do that. Its not possible as of yet.

[shrewd ether]

😭

[hexed jackal]

hello

[wispy matrix]

Can you please stop sending same message in every support channel? @hexed jackal

[shrewd ether]

So the reason is why can't I purchase items with bp in vn version? @wispy matrix

[timid sinew]

@night cloakany update on OnePlus 6 notch issue we cannot use full screen

[wispy matrix]

Idk about that, unfortunately. @shrewd ether

[shrewd ether]

😖

[night cloak]

@timid sinew, No fix patch information regarding this issue yet.

[timid sinew]

@night cloakso can we expect any updates about this in few days ?

[night cloak]

Ban thw emulaTors

@shrewd ether,
If you login ever login with the same credentials in vietnamese version which you had with the global version, then your access to global version's account gets removed and there is no way to retrieve it back.

[shrewd ether]

😖 😖 😖

[wispy matrix]

@night cloak no, know the rules first then ask about banning emulators.

[timid sinew]

Please help anyone my OnePlus 6 doesn't support full screen mode after latest update i cannot use my full screen to play

[night cloak]

Set the screen settings to notched, @timid sinew.

[coral leaf]

Its been 1 week and still can't collect my daily mision crate , its says its already claimed

[night cloak]

Could you provide a screenshot?

[timid sinew]

@night cloakits not available after new update

[night cloak]

Uh, it is.

[timid sinew]

@night cloakPlease help all OnePlus notch device have the problem

[night cloak]

@timid sinew

[timid sinew]

@night cloak

@night cloakcheck there was pubg before latest update but now it's not there and the notch area was blacked

Please i want to report about that it's almost 1week

[night cloak]

That's not a bug.

Just that your device does not support full screen anymore.

[timid sinew]

So any update regarding this issue ?

[night cloak]

No.

[timid sinew]

So now what should i do

[night cloak]

Use the in-game settings and play on Notched.

[timid sinew]

Complain in mobile company or pubg

[night cloak]

Lol, up to you.

[timid sinew]

Because when i install previous version it's support full display but after the latest update it was not support

So please raised a complain about this issue otherwise i have to move to cod mobile otherwise

[night cloak]

Reinstalling might help.

Blackmailing isn't gonna solve anything bud.

Feel free to move to CoD Mobile.

[timid sinew]

@night cloaki tried but it's only one time work

@night cloaki am not blackmailing just telling what can i do because pubg not support notch now then what should we gonna do

[night cloak]

I've literally said it.

Use the in-game settings and play on Notched.

[timid sinew]

So can i know why pubg doesn't support notch

[night cloak]

PUBG does support notch.

If not, why would it have the Notched option in its settings?

[timid sinew]

@night cloakbut it was black in the notch area

[night cloak]

Do what I said and play on Notched. You'll know the difference.

Now stop asking these stupid questions.

[timid sinew]

And my graphics was set to notched already but still the area was black

[night cloak]

Restart the game.

[timid sinew]

Yes did it but still

[night cloak]

Mess around with the screen settings until it goes on Notched.

Why don't you provide a screenshot?

[timid sinew]

Ok

[night cloak]

That's how it works.

[timid sinew]

Check it's alread set to notched that's why i complaining it's still black in notch areas

[night cloak]

It's supposed to leave a gap so that the notch does not block the screen.

[timid sinew]

I changed it restart game do all the things but still it's black in notch area

[night cloak]

Seriously?

[patent plaza]

Hey from last 2 days i am getting 95+ ping in classic marches but in tdm and arcades i get 50-90 which i used to get in classics before.,Is it my network issue or game?

[timid sinew]

Yes

[night cloak]

Could be both, @patent plaza.

Did you even read what I said, @timid sinew?

[timid sinew]

@night cloakit was bug only for OnePlus devices

[patent plaza]

If it's game issue how can I fix it?

[timid sinew]

@night cloakyes also did what you said and tried all things

[night cloak]

Take a picture of your phone from a third person perspective.

[timid sinew]

Ok

[night cloak]

Nothing, really. High traffic means the server would be more unstable, @patent plaza.

Plus, in TDM, you're playing in a map with only 8 players. Whereas in classic, you're playing with 100.

The map is smaller in TDM as well.

[patent plaza]

Ok, thanks for helping me.

[jovial anchor]

the map is MUCH smaller in tdm it's pretty much the second to last zone of a normal game

[timid sinew]

@night cloak

[night cloak]

That's literally how it works.

Exit the menu.

Show me the lobby.

[timid sinew]

Ol

[night cloak]

Like I've said countless times, that's how it works.

[timid sinew]

But it still didn't using full screen check the notch area

[night cloak]

That's why it's called Notched.

Enough is enough.

[timid sinew]

@night cloakok then i want to use my Phone full screen

[bold siren]

Change it to normal if you want to use full screen, @timid sinew.

[timid sinew]

Ok i am trying

[nocturne crag]

Someone help me with logging into Game for Peace with WeChat

[nova bluff]

My account got banned for 7 days and before the ban I was in crown 2 so when my account will get unbaned I will be in the same tier or in bronze tier?

[waxen knoll]

same tier

[timid sinew]

@sober#1134did it but still didn't using notch area

But he was not accept that it was their fault and blaming me

Any OnePlus user here ??

[night cloak]

You're blaming us for your device not supporting full screen anymore on PUBG?

[celest cliff]

Guys i cant login into my acc in pubg through Twitter it says login failed

[night cloak]

You'll have to keep trying until it lets you log in.

[celest cliff]

@night cloak are you serious

[night cloak]

Yes.

[daring patio]

Account Suspension FAQ

• Can I get my suspension revoked by asking for it here?
No. We are just mere volunteers and are not a part of the game's day to day activities like account suspensions, etc.

• How do I apply for an account suspension to be revoked?
It is fairly easy: Tap on the File Claim button present on the dialog box informing you of the account suspension. Please be patient and they will probably reply soon, If they do not move on and make a new account and play fair.

• I did not use hacks, why did my account get suspended?
You or the customer support should be able to answer that question better.

• I have been banned for teaming up with cheaters. Why?
You teamed up with hackers.

Please do not ask questions related to account suspensions here.

[jovial anchor]

inb4 pinned

but for real tho, didn't tencent ban people who continusily team up with hackers?
not as soon as they team up with a hacker?

[blazing saddle]

@timid sinew one plus user here. notch issues have been fixed. for futher assistance check the pinned mssgs.
also you need yo enable it manually from the setting if you want the whole screen including the notch

[night cloak]

Guys I am among top 50 LongShot in my region. How do i get the titles like other people have ( like #74 Solo Wins , #50 Longshot) Etc

[blazing saddle]

@night cloak is your flag of the same region as your current location?

[night cloak]

No, Different flag from current

[blazing saddle]

change flag to the region where you have the achievement. you will recieve the title automatically.

[night cloak]

Ohh.. I just recently changed my flag to current.. I think i have to wait 60 days then 😦

[blazing saddle]

yeah.

[inland elk]

Why pubg isn't making any gfx tools for pubg? If devs of pubg can make emulator for computer then why not make gfx tool for low end phones?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[blazing saddle]

@arctic igloo go to #chat or #pubg-mobile for offtopic stuff.

[storm flume]

Please refer to FAQ 7.2 in #481198147478224896 for further information, @vague grail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hoary ravine]

@vague grail If you were content creator, you'd know that Machete is a bot and you dont tag it.

[magic estuary]

Excuse the trouble I also have a video with a player who has code with whom I can talk thank you

[muted plank]

Hello, does anyone has an s10+ Exynos ? It still has frame drops ? When will it be fixed ?

[merry sandal]

What do you mean by "code", @magic estuary?

[magic estuary]

I have a video with a player using codes in pubg @merry sandal

[hoary ravine]

@magic estuary Do you mean using "cheats"?

[magic estuary]

@hoary ravine I do not mean to use hack a player I filmed

[arctic flame]

Can we use gfx Tool?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

As far as we know, there has yet to be a patch released that optimizes the game for exynos processors, @muted plank.

[muted plank]

Ok thx

When has been this patch released ?

[night cloak]

We do not know.

[muted plank]

K

[magic estuary]

@woven atlas Where can I send a video I made to a pubg player using hack

[storm flume]

Hello, @magic estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[woven atlas]

^^^^

[night cloak]

Hello, if I use vpn for my own purposes, but I will not use it in pubg mobile, will they ban me?

[storm flume]

Please read this channel's pinned messages for further information, @night cloak:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[mystic glade]

I just changed my profile pic on fb and its not changing on my pubgm acc

[night cloak]

It takes some time for the profile picture to update.

You can also try repairing your client, if that helps.

[mystic glade]

Its been 14 mins

[night cloak]

It takes more than an hour sometimes.

[eternal arrow]

Yeha dont worry about profile it will be uploaded

[night cloak]

I have a question? When is the next time to sign up for CREW CHALLENGE?

[simple mural]

@mystic glade it took mine like 2days

Lol

[livid spade]

any adminstrators here?

[night cloak]

What is it regarding?

[livid spade]

how can i know if my team mates are hackers

[night cloak]

Instinct?

[livid spade]

bruh, i'm playing TDM only,suddenly it disconnects and said like this,my team is full of auto matching

help ,what can i do now?

[night cloak]

You'll have to contact customer service for that.

[livid spade]

how to ?\

[night cloak]

Tap the file claim option.

[livid spade]

yup i done,its asking some questions ,,i hav answered,thats all

[night cloak]

Why did we get a car from flare when we were in the zone

[night cloak]

@night cloak Because you fired it before the zone was made, you probably got it instantly on landing and fired it
The zone does not form for the first minute or so

@night cloak it's not a bug

Oh, right. Did not think about that.

[teal cradle]

guys if someone in my team is on emulator and i am using a device that means that all my opponents are going to be on emulator or not?

[glossy sable]

If someone uses Emulator in the lobby you will get matched in an emulator server.

[night cloak]

They'll be emulator , atleast one from the enemy squads will be emulator @teal cradle

[teal cradle]

@night cloak @glossy sableok thx

[night cloak]

You will be matched against emulator players.

[teal cradle]

bcz everytime my team is on emulator i die due to strong enemies

@night cloakoh ok thx bye guys

[mystic glade]

I updated my profile pic on fb but it isnt changing on pubgm its been 2 hrs now

[glossy sable]

You have to be patient, it can take up to 1 day or more sometimes.
However, you can try repairing your client.

[mystic glade]

K ty

[sturdy swan]

My account is banned without using any third party application.can anyone help me

[nimble hamlet]

😂 this is way pubg going to die they dont do nothing about hackers and they just want to start me in a middle of a game

[storm flume]

Please read this channel's pinned messages for further information, @sturdy swan:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[pale falcon]

Please see the pinned message, @sturdy swan.

[sturdy swan]

Ok

[night cloak]

Hey, guys! I have a wery interesting video with cheaters team, where or who I can send it?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[sturdy swan]

No one reply file claim questions today is third day.i am playing pubg from season 3 and my lvl is 64 and have royal pass from season 4 to 7 and no one is replying me

[pale falcon]

If you’re not contacted within a reasonable timespan, you can send them a reminder. The response time can vary between some hours up to a few days, depending on the number of support requests, @sturdy swan.

[night cloak]

ty

[nimble hamlet]

Wow!

Only if pubg fix there game and do something about the hackers

[sturdy swan]

Please someone help me

[nimble hamlet]

@sturdy swan they wont msg u back all these mod going to say keep msg then it wont work i spent $1000 and played since seasson 1 and yhey lost my account and wont reply back

[sturdy swan]

Hacker do live stream of pubg with title pushing to concerour.

And pubg do nothing to them

[nimble hamlet]

@sturdy swan ya pubg dont care they only care about money they womt ban them this is why the game dying

[night cloak]

Please I have this option on the settings but it's not activated on the match, please help me fix this problem

[glossy sable]

Settings, Basic, "Peek" settings.

[night cloak]

@glossy sable Thanks a lot

[glossy sable]

No problem 👍

[late nymph]

I think my pubgmobile account got false banned please check

[pale falcon]

You would’ve been banned properly with a specified reason, @late nymph.

[timid sinew]

@blazing saddlebut in the settings i cant find pubg there

@blazing saddlecan you send the settings picture

[glossy sable]

What is your issue again? Toroid is currently offline, maybe I can help you, if you may.
@timid sinew

[late nymph]

Pubg telling me that you have banned for teamup with cheating player. But i don't even know who is the cheater.

[pale falcon]

You get banned for repeated offences.

[night cloak]

I lost 60uc or more yesterday without any reason help somebody

You'll have to contact customer service for that.

[late nymph]

@night cloak how to contact to customer care

[night cloak]

Anybody else encountered this issue?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[olive wyvern]

Charge! Emote for rp mission is it just the voice thing?

[night cloak]

No, @olive wyvern.

@olive wyvernno its the 1,2,3 emote

It's an emote you get as a reward for reaching RP level 50 I think?

@night cloakhey after how much time customer service replies

It ranges from a day to a week, @night cloak.

[olive wyvern]

Ah thanks

I’ll give it a whirl

[night cloak]

Are you sure they will give back my uc? @night cloak

I can't guarantee they will.

Maybe its happening from last few days

[timid sinew]

@glossy sable actually my OnePlus devices doesn't support pubg mobile full screen mode include notch after latest update

[night cloak]

i noticed today that uc are getting deducted

[olive wyvern]

40rank @night cloak btw

[night cloak]

Right.

We've already answered your questions earlier, @timid sinew.

[timid sinew]

I tried all things that said to me but still the option for full screen mode was not available in the settings and mobile community siad its app developers problem

[neat tangle]

@night cloak brother can we pinger app to reduce ping will it ban my account ???

[night cloak]

Depends on how the app works.

[neat tangle]

@night cloak it vpn type brother

[night cloak]

But if you're using it to just reduce ping, it will not trigger a ban.

[neat tangle]

@night cloak thank you very much brother

[blazing saddle]

@timid sinew dude. I think i told you if you want the full screen display thing for pubgm find it in the device settings.. if pubgm doesnt show up in the list i would recommend that you switch the ingame settings to Normal instead of Notched for a better gaming experience. I mean i prefer that.. you hve your own choice.

[timid sinew]

@blazing saddlethat means pubg didn't able to play on full screen mode now right

[night cloak]

You are able to. Just that the notch would block a portion of it.

[timid sinew]

@night cloak i already did all the things that was said to me but it was not play in full screen because in the settings there was an option for app to run in full screen mode but after latest update it was gone so i was here to report this issue

[night cloak]

Your device does not support full screen mode for PUBG anymore. It's as simple as that. Just adapt to it.

[blazing saddle]

@timid sinew if it doesnt show it option in the device setting then yeah.. u cannot play the game with the full screen notched display

[timid sinew]

@night cloakok but the mobile community are saying it's app developers problem

[night cloak]

And why did you come here again?

[timid sinew]

@blazing saddleso any update regarding this or pubg just ignoring notch devices

[night cloak]

Complaining about it here isn't gonna solve the whole issue.

[timid sinew]

@night cloakif my problem didn't resolve

@night cloakand i see all other Device's support notch only OnePlus devices doesn't support

[night cloak]

The game implemented screen settings to act as a fix for it.

[blazing saddle]

Yup just checked it doesnt show in the full screen display section. I am using a One plus 6, can confirm the option was avaliable in previous versions. They probably removed it in the recent updates.

[timid sinew]

@blazing saddleyes that's i am saying

@blazing saddlenow any update for this issue or just ignore that

[blazing saddle]

It is not an issue. It is a fix so that it doesnt cause problems during gameplay.
I think i have answered all your questions regarding the notch.
Please do not discuss any further or take discussion to #chat or #pubg-mobile . Glad to help :)

[fallen cave]

Did they mess up game sound again?

I can't hear gunshots and footsteps

[night cloak]

Has the pubg mobile lite (beta) server returned?

[pale falcon]

The audibility of footsteps should be greatly enhanced, @fallen cave.

I’d report it as a bug if I were you.

You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug.

If you don’t know how to get access to the pinned messages, let me know.

[fallen cave]

@pale falcon they actually fixed it after the latest update untill this evening everything was proper and then suddenly it went haywire....and sound is messed up

[pale falcon]

Have you tried repairing your client?

[modern herald]

I need help guys

[night cloak]

Someone answers me, please ..

[modern herald]

Hi,

I recently started playing PUBG properly with new season. I entered into few local tournaments as well and planning to move into bigger tournaments but there is major problem which is not letting me enter into these tournaments, my character Id. I got to know this that lot people want to add me but when they type my character ID my details doesn't come in their search list and when they search with me by my name, it comes in their list. Why character Id is not working out. Please resolve this issue as I have 1-2 days left for the registration otherwise I would lose big opportunity in my starting career of gaming and PUBG

Please somone from PUBG support help me

[pale falcon]

I’m not sure, @night cloak. The beta channels were removed.

[night cloak]

They probably entered the incorrect ID, @modern herald.

[modern herald]

@night cloak Who

[night cloak]

The people who tried to search using your ID.

What is your ID?

[snow laurel]

Hi

[night cloak]

How may we be of assistance, @snow laurel?

[snow laurel]

How to cancel a link play game

[night cloak]

You mean you want to unlink your account?

[modern herald]

@night cloak

@night cloak Check this please you won't find it, but when they search me by name they find. I don't know what's going on

[snow laurel]

Yes unlink you account

Facebook no

Play game yes

[night cloak]

You are unable to unlink your account once it's linked, @snow laurel.

Looks like your ID is bugged, @modern herald.

[snow laurel]

My account suffers to enter through play game

[modern herald]

@night cloak Kindoff, please how to resolve this

[night cloak]

You could try contacting customer service.

[snow laurel]

My account is having access from someone

[pale falcon]

I would suggest using a rename card, @modern herald.

I tried and it said it contains invalid characters.

[night cloak]

You can contact customer service to have the account terminated, @snow laurel.

[snow laurel]

An account linked to Facebook and you linked it to Gmail

[modern herald]

@pale falcon But a lot people already using such characters and their id can be searched

@night cloak Really, I have to create another account and do all the hardwork again

[night cloak]

@modern herald give others ur character id

[pale falcon]

You only have to use a rename card.

[night cloak]

Or change ur name

[snow laurel]

I want to unlink it from Gmail

[night cloak]

@pale falcon can u help me with the style in ur name

Like I've said, you are not able to unlink an account once it's linked, @snow laurel.

[pale falcon]

Yes, I’ll message you.

[snow laurel]

How can I not leave the account disorganized or banned?

[modern herald]

@night cloak Some member saying here to change the name, what do you think

[night cloak]

What exactly are you saying, @snow laurel?

[modern herald]

@pale falcon My other clan members as same tag and character but I can search their details

[night cloak]

You can try that, @modern herald.

[modern herald]

@night cloak Other members of clan had same name ann symbol but it's coming up in search list

What do you mean by account terminated, to create new account and forget this one?

[snow laurel]

My account is now being accessed by another device that is via Gmail

[night cloak]

I wasn't referring to you, @modern herald.

You can contact customer service to have your account terminated, @snow laurel.

[snow laurel]

You are signed in from another device

[night cloak]

Do you not understand what I said?

[snow laurel]

How do I cancel my account?

[modern herald]

@snow laurel bro contact customer service

[night cloak]

Read what I said and stop asking these questions.

[modern herald]

@night cloak What about mine, please tell me something

[night cloak]

You can try what melanie suggested, and that is to change your username, @modern herald.

[snow laurel]

Why do I stop asking questions?

[night cloak]

Because I've already given you an answer.

[snow laurel]

Do you threaten me?

[modern herald]

@night cloak My clan members have same initial and symbol too, but their details are coming up?

[night cloak]

Threaten you?

[pale falcon]

He’s not threatening you, @snow laurel. You were already told what to do.

[gilded citrus]

In 4v4 some times the enemies dead body last for fee second and it blocks my way. Is that supossed to happen?

[frail zephyr]

@night cloak leave him.. he is jerk

[night cloak]

Yes, it is, @gilded citrus.

[gilded citrus]

Ok.

[slim mango]

@frail zephyr @pale falcon #chat please

[night cloak]

Can't help it if their IDs aren't bugged, @modern herald.

[pale falcon]

Please go to #chat if you don’t require support, @frail zephyr.

[modern herald]

What is the solution of this but?

[pale falcon]

We’ve told you, @modern herald. Please stop repeating yourself.

You should try using a rename card. You can contact the customer service if that isn’t successful.

[desert garnet]

If I sub'd to Prime for just one month and unsub'd instantly , will this remove my subscription or I should wait till the month ends to cancel it ?

[night cloak]

It will not remove your subscription. It will just remove the monthly payment for the subscription.

@pale falcon ok, thank you...

But if you need to, i have this:

Game: PUBG Mobile lite (beta) version 0.12
Server: Asiatic
Error: The server did not respond. Check your network connection.
Details: Everyone have this error
My country: Brazil

@pale falcon

[desert garnet]

Thanks Sheth !

[gilded citrus]

What are shutouts in 4v4.

[glossy sable]

@gilded citrus Check pinned messages before asking questions.
Win while enemy has less or equal than 20 kills.

[woven atlas]

Less than or equal to 20

[worldly gulch]

Is it illegal teaming up with newbies in squad mode ?...im now in crown 4 tier....we want to play together...is this violating T&C ? ..i just want to know ...if it violates ...i will use my guest account....i don't want to lose my Account that's why im asking

[vital sluice]

It does not violate rules, you will receive less points playing with lower ranked players, @worldly gulch.

[worldly gulch]

@vital sluicethanks for info👍👍👍

[hexed jasper]

Hi

I want to add someone but it won't work

[blazing saddle]

@hexed jasper can you explain the problem in detail?

[hexed jasper]

Tis is his name

Last one i killed

@blazing saddle with these symbols

[blazing saddle]

@hexed jasper if you mean the symbol at the end copy paste this

ツ

[night cloak]

You need ti change"S". Cause it's not a normal letter

Also there is a space between two words. It's hard to find him

[timid sinew]

Edit with the Docs app

Make tweaks, leave comments, and share with others to edit at the same time.

NO THANKSUSE THE APP

Pubg Mobile

Pubg Mobile

I'm facing serious issue after the latest update of PUBG Mobile 0.13.0, the in game display is not working properly as it should be in notched phones I personally have  [Phone] which is a notched phone , when i run the game it does not show full screen display as it was doing earlier.

I tried to fix it by tweaking the notch display settings in the app but all in vain , it still doesn't work.

Many people having notched phone are having the same problem.

Please fix this bug ASAP.

[pale falcon]

Please contact the customer service via the game settings, @timid sinew.

[timid sinew]

@pale falconok

[night cloak]

I'm matching in NA server on Indian Bonus Challenge. But, I'm supposed to matching in Asia server. How can I solve the problem?

Indian Bonus Challenge is unplayable in NA server due to high ping(350ms+)

@night cloak

Try changing your second language to Hindi or other asian languages you wish.

@night cloak language is selected Hindi. Still I'm matching in NA server, but with Indian players

How are you sure about that is NA server? It might be asia server but with High ping.

After died, I spectate my enemy. And saw that the server is North America. And the ping is also same in game and loby for NA server @night cloak

Server or the flag?

[glacial dirge]

@night cloak sometimes when I’m about to type it doesn’t let me then I can’t move at all

[night cloak]

You can report the respective bug according to format shown in pinned message of #555492558428700682 .

[zinc quarry]

Finally my lost account is back

After several messages to facebook it took 2 months it gt it recovered

[blazing saddle]

That is great to hear, @zinc quarry. Congratations.

[glossy sable]

@neon patio NSFW ☝

Any mod/admin online?

[hollow cloud]

i want this sale on global version! b coz i dun wanna change vpn. If it’ll come to global, i’m so surely get that package.

[ancient crane]

Hello guys anyone can help me

[pale falcon]

How may I be of assistance, @ancient crane?

[ancient crane]

I don’t used any hacks and I get banned 2029

[pale falcon]

Your account would’ve been suspended due to violating the terms of service, @ancient crane. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.

[ancient crane]

Just what I do go random team and some one in my team cheating

[pale falcon]

Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into.

Please see the most recent pinned message for further details regarding account suspensions, @ancient crane.

If you don’t know how to view a pinned message, let me know.

[ancient crane]

Ok bro I love this game so mush .

[pale falcon]

Are you able to access the pinned message, @ancient crane?

[jovial anchor]

mealnie can i tell him how to access pinned messages?

[pale falcon]

It is preferred if we use the bot message in this case, @jovial anchor.

[ancient crane]

No bro

[storm flume]

Please read this channel's pinned messages for further information, @ancient crane:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[ancient crane]

Ok and thanks so mush

[winged sentinel]

how to enable storage success permission for PUBGM Emulator ?

[pale falcon]

Please go to #emulator-support and ask this, @winged sentinel.

[jovial anchor]

@pale falcon he's just posting it everywhere

[kind estuary]

can i report a hacker here o where

[keen magnet]

please tencent do something for hackers they are in every game every second person is a hacker they are destroying the game

#discord

please please for god sake fix hackers people are getting mad because of hackers

every day thousands of players report hackers during the match at least hire a team which can moniter the reported hackers

there was a time when hackers just use ESP but now they are using everything like flying cars , wall hacks , aim bot, no recoil and speed hack.

just tell me how is it possible to kill are hacker with that kind of cheats

#questions

[olive wyvern]

Need to change the iOS one to this:Please read this channel's pinned messages for further information, @ancient crane:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name at top of screen and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[keen magnet]

we cannot record each and every match to proof hackers we cannot send you videos everytime you need to do something

#error 403

Tencent please do something before its too late The COD is going to be released after 2 weeks and we don't want to leave pubg until hackers force us to leave the game

when there is a UC glitch you people fixed it couple of hours and when there are hackers you did not fixed it even in months.

[olive wyvern]

There’s a hack for cod beta mobile already, unfortunately your barking at wrong 🌲 leave a complaint with customer support.

[keen magnet]

I am done with this game Bye