@night cloak
(4MB update) Patch notes:
- Fixed an issue with beard colour.
- Fixed an issue with player head going out of screen while playing the MVP emote.
- Fixed an issue with mini map.
- Corrected various other minor problems.
#questions
gentle cliff
night cloak
@gentle cliff Thanks man
gaunt orbit
There is more detail in an earlier post
glossy sable
@night cloak Check the second pinned message.
gaunt orbit
^that's teh one
pale falcon
That will lead to a ban, @zinc jacinth. I wouldn’t be risking it.
tame umbra
Idk if I found a new bug or if this was previously discovered but if you vault while reloading the R1895 the reload animation keeps going until you put it away or reload etc...
hoary grove
@pale falcon my two friends I'd ban from getting fake report
pale falcon
You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug, @tame umbra.
zinc jacinth
Well, its better to get banned than playing an fps game with low fps. So I will use gfx tools.
pale falcon
That’s fine, if it isn’t interpreted as a bug then it won’t be posted. You can still follow the process.
They would’ve been banned with a specified reason, @hoary grove.
hoary grove
@pale falcon they were not using hack and glitch
pale falcon
They would’ve been suspended due to violating the terms of service. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.
hoary grove
They were playing middle Server and they got report by enmies fake 6 report
tame umbra
@zinc jacinth let me know how that goes plz
zinc jacinth
what?
tame umbra
@pale falcon thnx
pale falcon
He’ll probably end up banned, you shouldn’t be risking it.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
pale falcon
I would suggest reading the message above.
hoary grove
@pale falcon what is the solution
zinc jacinth
i have already read it a couple of times
pale falcon
They’ll have to contact the customer service, @hoary grove.
You may face being banned at your own risk then, @zinc jacinth.
zinc jacinth
@pale falcon My point is, i dont want to play pubg with low fps, when I can play it in higher fps. I am not hacking the game, right? And I can't buy an iphone x for pubg. You know what I mean..
tame umbra
Is the ban instant? (As you log into pubg) @pale falcon
pale falcon
I’m not sure, @tame umbra. You’ll still get banned regardless.
We don’t recommend using it.
tame umbra
Oh so it's guaranteed
pale falcon
Yes, you’ll be punished accordingly.
misty island
how do u use push to talk vc in mobile
tame umbra
What exactly do you mean punished accordingly? I assume you mean that tencent will decide how long you're banned/what you're banned by (ip, device, or account).
zinc jacinth
@misty island U press the hold the button and talk
olive wyvern
A request to make pump a tad faster
pale falcon
You may use it at your own risk, @tame umbra. That’s enough said.
zinc jacinth
tame umbra
I won't use it but I just wanna clarify the punishments. Thank you
dense path
@tame umbraBro, you ar right...
dense path
10.22 min.....lol
dusky notch
Usually cancel but i wanted to see if it would match at all
glossy sable
@tame umbra Account banned for 10 years.
rotund dagger
Where could i report a hacker with video evidence??
dense path
@glossy sablemy all friend use gfx tool, without me....they not getting ban yeat....why????
night cloak
If you use a vpn to open crates, will you be banned?
dense path
@night cloakno bro...
night cloak
Well they said you'll get banned if you use it in-match etc.
dusky notch
@night cloak be careful what vpns you are using though.
glossy sable
@dense path It does sometimes take a lot of time to get detected.
night cloak
I don't use it a lot tho.
glossy sable
@night cloak VPN isn't completely against ToS, however we do not recommend using it. Please refer to the pinned message.
dense path
@pale falconbro when pubg ban my friends acount they ar using gfx always( today also)....
@glossy sablelots of year...lol
glossy sable
@dense path you can report them. Also if you know they cheat, don't play with them as you can yourself get banned for "cooperating".
pale falcon
How may I be of assistance, @night cloak?
night cloak
@pale falcon my brother's account got banned for 10 years may i know the reason?
pale falcon
I don’t know the reason, it would’ve been specified on the ban reason, @night cloak.
night cloak
it says
dense path
@glossy sable my friend send me this reply by gfx developers
@night cloakhe use gfx tool???
pale falcon
You can’t be unbanned, @night cloak.
dense path
@pale falconplese reply....
night cloak
wtf
glossy sable
@dense path Use of unauthorized third-party app is against ToS, period. GFX Tools don't temper files, yes, true, so it's cheating not hacking but still bannable.
See Dyno's message:
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
pale falcon
You can’t expect to be unbanned if you weren’t cooperative with the rules.
night cloak
Not entirely true, you might wanna rephrase your answer, @glossy sable.
solid oxide
Yo please what is the default key for ''push to talk''
pale falcon
Are you using emulator, @solid oxide?
solid oxide
yes sir
pale falcon
Please assign yourself the emulator role in #504819353049628683. You have to react with the following emojis corresponding to your platform.
You’ll then be granted access to the emulator support channel.
tame umbra
This is a mess. I wish they would just unlock the fps by default
glossy sable
@night cloak Uuuh how? Yes my phrasing was weird but... Tell my how to rephrase it I'll do it. 😶
meager moss
this game is full of the worst campu players ever
evey player is so trash and desync helps them ffs
gusty saddle
Is there a way to just switch PUBG to North American
Its annoying to hear different languages each time.
glossy sable
@gusty saddle You can toggle the language matching option in settings.
austere burrow
the language matching will always match you with people from other countries, and they are never able to speak the actual language
nova bluff
Whats wrong with pubg?? 4 hours ago my main acc was banned for team up which I never did and now my new account is banned for data error with my data client
glossy sable
It is true a lot of people just leave this setting on default.
But that's why the new location feature was intrduced, I think... To be confirmed
nova bluff
I think that pubg doesn’t wants me to play
glossy sable
@nova bluff Repair your client, or reinstall completely.
night cloak
Will you tell me how will he repair his client? @glossy sable
nova bluff
Le me trie
night cloak
He can't go ahead this message.
glossy sable
@night cloak Even when restarting, without logging in? Just reinstall then.
glossy sable
It's the best option, I think.
fallen cave
Hello anyone experience lag when they encounter near by enemies
It lags so much frame drops cant even move is this a bug is it how its meant to play....
night cloak
Isn't there u can buy uc for pubg using ur player id?
Website*
Try midasbuy.com @night cloak
Is tht a legit puvg website or will i get ban from ot
U can do it thru razor gold right?
glossy sable
I don't know if midasbuy is safe, but I see a lot of people using it. You can buy through your store though, AppStore/Google Play.
About Razer Gold there was an event, I don't know if it's still on.
sacred rain
Just buy a gift card
kind sage
wait,talking about 3rd party app. i just realize gfx is still 2nd party app i think. 3rd party app more like game guardian
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
kind sage
because game guardian add a script to your pubg,but gfx don't
glossy sable
Third-party means it has been made by someone else...
night cloak
@glossy sable midasbuy is safe (official site for buying uc for emulator, can be used by anyone) but many people have had some problems with it
glossy sable
Noted 👍
nocturne solar
Today I met 2 hackers in same lobby in Asia. Pubg mobile is saying that they have banned all hackers but everyday I met with 1 or 2 hackers.
uncut marsh
guys . why i cant enter match . when i enter match at the loading screen i got kicked and crash ..
already 3 times in row thing happen
nocturne solar
@uncut marshyou should log out from pubg mobile then repair it
uncut marsh
ty i will try it thanks
nocturne solar
It will definitely help you
uncut marsh
jovial anchor
did you check your internet? @uncut marsh
uncut marsh
my connection okey no problem ..
jovial anchor
if not, try restarting your device hopefully it'll fix your issue
uncut marsh
maybe i will try to repair it first .. that for your help guys
night cloak
Why UC costs more on iPad? Last deal is 99,99€ on Sam S9 and 109,99€ on ipad? 🤔
sacred rain
Cause you are rich if you got ipad
night cloak
Really 😂 Used one ain't even that pricy
sacred rain
Depends on what ipad
glossy sable
Please state your issue.
brave wyvern
@glossy sable ok
jovial anchor
we can't help you without stating your inquiry, please elaborate on your issue
brave wyvern
I died twice because of a glitch
jovial anchor
#555492558428700682 feel free to use it if you encountered a bug or an issue, read the pins!
brave wyvern
When my parachute opens it disappers
and I then I fall and I die
I lost my rank
I can't use bug report
glossy sable
read the pins
Be sure the issue hasn't been reported yet, if it has, upvote it. If it didn't, fill the form, the link is given in the pinned message.
jovial anchor
the pinned message sends you into a forums where you can fill in the details
"what happened exactly?" "evidence?" "solution?" "what device were you on" etc etc
you CAN submit without evidence but with evidence it's a higher chance your issue might make it through
bitter ember
How can I make a private room?
jovial anchor
@bitter ember a custom match?
bitter ember
Yea
jovial anchor
first you'll need some UC ( can be bought for real money ), then press the 🏠 icon near the matchmaking settings and go bottom right you'll see "create custom room" or something like that
glossy sable
You can also buy room cards from Clan Shop.
jovial anchor
in the same room you could also join other people's rooms if you have the ID and the password, (you need the UC for the room creation cards)
bitter ember
Ok thank you
jovial anchor
no problem have a nice day
glossy sable
State your issue.
jovial anchor
yes, we can't help you if you don't state your inquiry
chilly vigil
I deactivated my twitter account, I was wondering if someone who was log in on it will automatically get logged out of pubg
jovial anchor
Do you use the twitter account to log in your pubg account?
chilly vigil
Yes
jovial anchor
~~ i thought you can only use gmail and facebook ~~
daring patio
I see too many floods.
Did you have any accounts linked other than Twitter, @chilly vigil?
chilly vigil
A friend had a WeChat account linked
daring patio
Please ask them to revoke access to PUBG Mobile via that account and then nobody will be able to use it again, @chilly vigil.
chilly vigil
Alright thank you
glossy sable
Uh but your pubg account will be unusable, is that what you want?
chilly vigil
@daring patio it is not letting me unlink the account from wechat
glossy sable
You can't "unlink" an account.
chilly vigil
He stopped using his wechat long ago but there’s still other people logging in the account
glossy sable
You can revoke access. But if you deactivated Twitter and revoke access from WeChat, it means you won't be able to access your account anymore...
chilly vigil
Is there a way of revoking access without actually logging into wechat?
glossy sable
Are you sure? That means losing your PUBGM account.
chilly vigil
Mhm
glossy sable
Take your time.
chilly vigil
wdym take your time
glossy sable
Contact in game support, tell them to revoke access (not "unlink", you'll get ignored) for your social media accounts. That means losing permanently any access to the PUBGM account.
Unlinking isn't possible to prevent account selling/trading.
chilly vigil
Is that here or has to be in game
glossy sable
In-game Customer Support. You'll get a bot at the beginning, be persistent and you will get humans after a few days.
chilly vigil
Ok thank you
glossy sable
No problem 👍
upper salmon
So like I bought a gift card, I redeemed it but it says I don’t have enough funds
Is there anything that I did wrong ?
night cloak
@upper salmon, It is most probably because your trying to purchase an item worth more than your current available balance.
upper salmon
I’m trying to buy the $10 UC thing, I have $10.20 in my account
Do I enter another gift card ? Just Incase it’s a little over $10.20?
night cloak
The purchase may include taxes, which increases the price a little bit, try adding little a more fund in your balance and try to purchase again.
chilly vigil
upper salmon
Ok I thought that might’ve been the problem but I didn’t think the tax was over 20 cents
chilly vigil
@glossy sable l#
glossy sable
@chilly vigil Saw that.
What did you say exactly?
chilly vigil
I said that I wanted to revoke access
glossy sable
Can I see?
glossy sable
What did it say after you asked for someone?
chilly vigil
Link/unlink accounts / account management / account authorization revoked
I selected link/unlink accounts
glossy sable
Precisely. Request having someone, never say "unlink", you will just get ignored.
chilly vigil
Ok
pale falcon
You can’t unlink accounts.
glossy sable
He knows, he wants to revoke access, see above ☝
pale falcon
I see, I’m late. I think someone told him what to do.
untold anvil
@pale falcon he is trying to take away the role from you
pale falcon
I won’t lose my role unless I’m demoted, @untold anvil.
mental dove
Any chance of adding m24 skin🤔
pale falcon
We don’t know about that, @mental dove.
mental dove
Okay😖
spring agate
Add more bots to reduce wait time?
pale falcon
We have enough bots, @spring agate.
rich musk
hai
jovial anchor
hello, what's your inquiry?
copper creek
At what level in game do I actually meet actual humans?
chilly vigil
@glossy sable gotcha
spring agate
@copper creek 2nd game
copper creek
ty
spring agate
1st game is always bots as far as I know
chilly sluice
Another beta update 😂 they forgot it was released
glossy sable
Yeah 2Gb update 
jovial anchor
no, more like 500mb, but the game it self is 2gb now
glossy sable
Uh so there's no customer support in Beta?
I still got that skin redeeming issue... Can't redeem the Returner prize, and all it gives me as error message is "120221"...
rotund anchor
Where can I report a player with video proof?
proud oasis
Does Tencent even notify anymore when a player u report gets banned? I know they used to do that
pale falcon
You don’t report anyone here, @rotund anchor.
rotund anchor
These people need banning flying round in a car
proud oasis
Lol
storm flumeBOT
Hello, @rotund anchor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
proud oasis
Harry Potter Hackers
rotund anchor
proud oasis
Oh shot that’s very blantant dudes just hop over a whole compound
pale falcon
There’s nothing we can do here, @rotund anchor. Please follow the reporting process above.
proud oasis
Eh report em in game not like they are gonna get banned I’ve reported 2 hackers and haven’t been notified that they have been banned
pale falcon
We investigate all such reports thoroughly and you will be informed of the findings. We will continue to enforce stringent discipline against cheaters and publish the identifications of confirmed cheaters.
They do ban hackers, go and look at #news. They published more.
magic grail
Why if iam getting to the plane my game crashed
rotund anchor
I reported them all
proud oasis
@pale falcon ... yet I have videos on my YT channel they clearly have no clip hacks shooting through walls
magic grail
jovial anchor
hello, @magic grail , should you encounter a bug feel free to report them in #555492558428700682 , make sure to read the pins so you can submit a bug report
proud oasis
And no I haven’t been notified they’ve been banned
gaunt orbit
Saw a hacker using jumping flying in training grounds. No way to report but I have video with time stamp. I guess anti cheat is not quite ready?
serene steppe
@proud oasis me2
proud oasis
Either they stopped notifying or they let the hackers run wild
jovial anchor
please talk in #chat if you wanna discuss something
this channel is for assisting purposes, if you have an inquiry we'll do our best to help you
pale falcon
They don’t get banned straight away, you’ll just have to be patient.
proud oasis
It’s been 2 months
pale falcon
Please go to #pubg-mobile if you don’t require support, @proud oasis. You can express your frustration in that section as long as you keep it civilised.
proud oasis
Clearly Tencent doesn’t take all the reports
pale falcon
Your only way is to keep reporting them, we literally can’t do anything else.
leaden slate
.. i cant find any lobby playin Solos/Fpp... :-(
Waiting about 30 Mins unreal
Idk what to do can someone Help me out?
pale falcon
Those do take some time, @leaden slate. There isn’t anything you can do.
glossy sable
Getting ignored 😭
leaden slate
Oh man... Thats frustrating...
pale falcon
My apologies, @glossy sable. I just noticed your issue.
glossy sable
👍
pale falcon
I honestly don’t know myself.
glossy sable
Okoe no prob
Ugh I'm overusing this emote I'm not taken seriously when I use it now, but I'm being serious 😭
leaden slate
Ahhhhhh im pissed this excist since 2018 why in da hell cant i find Just one lobbyyyyy AWW MAN
Millions of players what da hell
I wanna dieeeee😭
jovial anchor
hello, if you wish to discuss something please refer to #pubg-mobile or #chat, this is a support channel if you have any inquiries please list them and we'll help you as much as possible @leaden slate
stark garnet
Will the scoping out while bolt action reversed back to the normal..? Can't keep track of opponent with the new downgrade
junior estuary
@leaden slate The problem here is the numbers. More people play tpp than fpp. More play squads than duos. More play duos than solo. So, when you're trying to match in solo fpp, you're in the lowest populated server.
stark garnet
The new Scope zoom out while sniper bolt action takes place.. I hate it
stark garnet
@night cloak any option to turn it off?
night cloak
Where
We do not know if the old version will return, @stark garnet. It is highly unlikely.
Tap the RP icon, @night cloak.
There is not, @stark garnet.
Omg lol i am so stupid! Thanks!
stark garnet
So the snipers are getting nerfed.. Should look for other battle Royale 😂😂
leaden slate
@junior estuary thats horrible Bro... :(
sick crown
Global version is not available for this account. Please login via the Vietnamese version
Quote
Done by wrong... Can I do anything
night cloak
There is nothing you can do, unfortunately. You will have to use another account, or use the account affected on the Vietnamese version.
olive wyvern
@pale falcon about time I find it funny a few pros got banned and no one noticed the whole time...
crystal lynx
any support to talk with ?
olive wyvern
@junior estuary I haven’t had a problem since update of getting a solo match.
night cloak
How may we be of assistance, @crystal lynx?
crystal lynx
im little late but , i wanna know why didnt i get the last reward for "ramadan" event , i went online at 10pm the last day of it and it said event ended ?
junior estuary
@olive wyvern to be fair, I haven't tried in a few weeks. I got tired of waiting and just moved on to solo v squads
junior estuary
I'll give it a go when I log in next
olive wyvern
👍
night cloak
Pretty sure it follows the server's time, @crystal lynx.
Also, move to #chat for conversations please.
junior estuary
In the meantime. I've been trying to file a bug report but can't find my numeric discord id. Can anyone help with that?
crystal lynx
@night cloak it was the servers time , i have screen we still in the same day if u want
night cloak
This is your discord ID:
434883408661839893
@junior estuary
junior estuary
@night cloak thank you
crystal lynx
@night cloak so ? do u have like something to detect when u log in , so u can see
night cloak
What do you mean, @crystal lynx?
crystal lynx
@night cloak like to show u i logged in the day which was suposed to give me the avatar frame rewards , but it said event ended
night cloak
Where are you from, may I ask?
crystal lynx
Algeria
night cloak
Hm.
Well, we have not received any news on why it ended early.
It ended early for me as well.
crystal lynx
but i really wanted that frame , all my friends got it expect me cuz i went late that day cuz of work
night cloak
That could be the reason then.
crystal lynx
euh i still have logged in around 9pm or something
blazing saddle
@crystal lynx events in Pubg Mobile are cycled according to UTC or Coordinated Universal Timezones. Login events reset their daily login at 00:00am UTC.
Maybe you logged in at the correct time according to your timezone but it was already past the event time in UTC due to which it did not count your login.
Maybe you can calculate by googling the time difference between your current time and UTC for future events.
night cloak
When will FPP be released for Training? The Chinese version had it before 0.8.0
crystal lynx
@blazing saddle oh so why i logged in i could see enter and see the event ?
blazing saddle
@crystal lynx if you are refering to the ramadan event I think it stayed a few hours after the login period ended. Could have been a glitch.
shrewd yoke
night cloak
You violated the Terms of Service.
unreal dune
When the update will come #pubgmobilelite
blazing saddle
no you cannot. You can gift it from the ingame shop menu @crystal lynx
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
@unreal dune ^
unreal dune
1 year will be the game will be #pubgmobilelite
copper portal
Guys I got the winner winner chicken dinner pack 1 from google rewards but I have no clue how to find it?
and what does it even have can anyone help?
night cloak
@echo oak. Hello, Please report those players in-game.
copper portal
any clues what is
Winner Winner Chicken Dinner Pack 1 (PUBG MOBILE)?
night cloak
@copper portal, I'm not sure about that unfortunately.
copper portal
uh dammit im curious its apparently a package that costs 10$ and I got it for free but i have no clues what even is that or what does it have
If anyone got a clue.
night cloak
@copper portal, Please check your inventory and mails in-game, you might've recieved something.
copper portal
I did theres nothing
earnest skiff
hi jinxed 1 not counting for me
opened two crates 120 uc and got no legendary item
still 28/30
night cloak
@copper portal, Please lookout for these items-
1 Desert Camo - P18C, 1 Roasted Chicken (Grey)
copper portal
nope nothing on the pubg account which is linked to my google play
night cloak
@copper portal, I recommend waiting for sometime, the gift might've been delayed.
unreal prairie
@echo oak bro why u report u r friend
copper portal
cause he is breaking a rule?
night cloak
@earnest skiff, If you've not received any legendary item for 30 times in a row, only then it will count.
Please avoid discussions here and move to #chat or #pubg-mobile. @unreal prairie
unreal prairie
I play pubg from season 2 i don't have any vehicle skin
echo oak
@unreal prairie it's not my friend
copper portal
Looks like someone is blind..??? this is the support channel god
night cloak
@unreal prairie, Please avoid discussions here and move to #pubg-mobile or #chat,
otherwise I have to report you.
earnest skiff
i did not get any legendary items, it was 28/30, opened two crates 120 UC, got no legendary items, still says 28/30
night cloak
@earnest skiff, Its probably a bug, I'll suggest you to report it in #555492558428700682,
read the pinned message in that channel for further information on how to report bugs.
You can try contacting in-game Customer Support meanwhile, regarding this issue.
pale sorrel
hi, i need you help...
i want to report 3 hackers (i know you're not interested, but i still want to do it)
i have a video of what happened
polar widget
How do I change the popularity visibility?
night cloak
@polar widget ITS IN THE SETTINGS
polar widget
Can you tell me which tab? @night cloak send a screenshot maybe?
pale sorrel
vaya mierda de servicio
ojala se plague esta mierda de hackers ya que les vale mierda lo que sucede en el juego hijos de puta
tidal mist
@polar widget in bottom and general settings
storm flumeBOT
Please do not use any other language aside from English in this channel, @pale sorrel. Refer to #482111832669159445 for language channels.
storm flumeBOT
Hello, @pale sorrel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
pale sorrel
very good work, i love it... it seems fun and since they do not do anything, i guess it can be done.
gusty grail
If I cancel prime, will it last until the end of the month, or stop immediately?
slim mango
No
gaunt orbit
How do you report hacker while in training grounds?
slim mango
@gusty grail IT Will last utiliza the end of the month
gaunt orbit
FYI there is no reporting system in training grounds to report hackers...stupid of them to use a hack there but I guess they feel immune to PUBG anti-cheat...shame the game is turning to hacks 😦
lofty roost
Give me a link to email support of pubgm those guys removed wechat login option and my id was connected to only wechat even when i say i need to talk to someone just bot keeps on replying i need my id back .
blissful spruce
Need Help
night cloak
The email service is discontinued, @lofty roost.
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
lofty roost
@night cloak what m i supposed to do now ingame support is useless bot won't let me talk to anyone
night cloak
There's nothing much you can do about it, unfortunately.
lofty roost
I do not wish to loose my account they removed wechat login option without informing i spend nearly 150$ on that account
Op ingame support i am aware that u guys cant do anything but still just saying
tidal mist
They turned the email support off..no way to contact them..
lofty roost
How do i claim my account back now?
Bot wont let me talk to anyone after the update they even messed support system up
olive wyvern
Is moving slow with pan illegal if your not making footsteps
lofty roost
Oof then should i contact google and leave it upto them to contact pubgm when i ask them for refund
heady verge
I was 80 Longshot on region. Now my longshots are there but i am not on list. Why?
cold rune
because people overtook you
cold rune
can you send a screenshot of your problem, pls? @heady verge
unique karma
Кто здесь русский?
storm flumeBOT
Please do not use any other language aside from English in this channel, @unique karma. Refer to #482111832669159445 for language channels.
night cloak
@heady verge The list will be updated every Monday. And changing flag will prevent players from getting on the list.
heady verge
@night cloak i know how ranking works. I am playing from season 2. But when i have enough longshot kills to be on list then why i am not on lits. For example top 100 have 500 longshot kills but i have 550 longshot kills. And just now i got 3 Longshot kills that not counted on region raking.
Just 30 mins ago i was on rank 80 now i am not ranked. Wow.
spark marlin
lol
night cloak
@heady verge You sure you didn't mess up with in game flag?
heady verge
@night cloak no i didn't change my flag
night cloak
@heady verge That's strange. Please contact with customer support in game.
heady verge
I just played a match and boom i am not ranked anymore🤔
storm flumeBOT
Hello, @wild beacon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
wild beacon
@storm flume I already reported yesterday but his account is still not banned why ?
His Id is 5498910763
Hacker Statistics
night cloak
@wild beacon Once there's enough report, they'll get investigated. Don't worry.
wild beacon
Ok
near garnet
Are bluetooth game pads legal or are they a bankable offense?
wanton solstice
Idk
night cloak
@near garnet You can use any gamepads you want as long as you don't use a 3rd party software to map the keys.
cosmic gazelle
Anyone here to help
slender ivy
can i only have special connections with max five of my friends?
onyx cairn
Bluetooth uses key mapping, wouldn't it, it can't be connected and used. It also needs an emulator application to run on the OS and that's strictly prohibited in the TOS.
@near garnet
@cosmic gazelle
State your issue, please!
old remnant
If i buy uc from offer will it be counted in season bonus rewards
onyx cairn
@slender ivy
5 of each kind of connection and an extra "Lover"
slender ivy
then why when i send a connection request request my friends dont recieve?
cosmic gazelle
@onyx cairn My Jinxed title is stuck at 28 since pasr few months,I had open many Premium and classic crates with coupons and with UC,just right now I openes 1 Classic crate with UC but it's still 28.
slender ivy
@onyx cairn
onyx cairn
The bug is known and we're waiting for a fix. Sorry for any inconvenience! @cosmic gazelle
@old remnant
Which season rewards?
old remnant
Awm skin
onyx cairn
@slender ivy
They need to accept it in their menu.
@old remnant
Yes you can combine it!
cosmic gazelle
@onyx cairn once it's fixed,I ain't gonna get those crates opening counted
slender ivy
which menu?
old remnant
If i buy 180 uc from offers section then i will get those rewards for purchasing uc?
onyx cairn
For now we don't have any informations about a compensation for it. I guess it will be announced as soon as we know more!
@cosmic gazelle
cosmic gazelle
Ok @onyx cairn
onyx cairn
@slender ivy
Synergy menu in friends list
@old remnant yes, couting for AWM and the witch hat and outfit.
onyx cairn
Be sure that you have free slots in the sort of connection. If they didn't get an invite, just send a new one! @slender ivy
slender ivy
I have lots of free slots
but they don't recieve my invites no matter how many times I send
onyx cairn
VPN can be used easily but it's not recommended and you should note the following:
• A too frequent change of the IP in a short time can trigger the anti-cheat engine
• Items purchased via VPN may be regionally limited, i. Weapon designs or the like may not be used in the country of origin. Also for this possibly used UC (Unknown Cash) can not be refunded.
@old remnant
slender ivy
even i dont receive their invites
onyx cairn
Give me a minute, I'll provide a Screenshot of the menu where to find the invites @slender ivy
green tundra
yesterday said to me ban 1 day today said to me 7 days
night cloak
@green tundra Can we have English translation?
green tundra
@night cloak okay 1 min
onyx cairn
@slender ivy
Same menu shows the invites from friends
green tundra
this English bro 😃
@night cloak but bro the date unlock my email change everyday yesterday say to me 19/6/2019 today 25/6/2019 😦 😫
slender ivy
@onyx cairn Okay. i already knew that. Maybe my friends don't have free slots
onyx cairn
This could be the issue, if you need further help, feel free to contact us again! 🤗
@slender ivy
night cloak
@green tundra Alright, what you're gonna do is avoid playing your current account for few days and play in a guest profile. And play with the regular players you usually play with. You can die early and spectate them to find out any suspicious activity. Once you find out that specific people are playing abnormally, justreport them and avoid playing with them in future. Or you might lose your main account for next 10 years.
green tundra
already i will do this but tell me when my account will back this time ?@night cloak
regal jungle
There is a bug where your enemys and teamates have their gun way to high up
night cloak
@green tundra Your account is safe and temporarily locked. It will be unlocked, but take causation for whom you play with. It is really sad not knowing who's the actual cheater in your team. Always spectate them.
storm flumeBOT
Hello, @regal jungle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
regal jungle
You guys no longer even listen to ingame reports
night cloak
@regal jungle They do, otherwise these bugs will never get fixed. It's just takes time, be patient.
green tundra
@night cloak There is no specific time to activate my account
unkempt mesa
Someone i can contact for any game issues? Any staff? Please mention
Please mention their username so that I can contact directly
night cloak
@green tundra Your account will be unlocked after 25th. Just play in a guest profile and snitch your friends. :p
green tundra
How do I watch them when I play and if I kill myself the rating decreases
@night cloak
night cloak
@unkempt mesa We are only discord staff. However you can write your issue in #555492558428700682 which gets previewed by developers. Check out the pinned message in that channel.
slow dagger
Anybody having an issue in PUBG mobile where you can't talk through in game chat to players while you are connected on discord mobile, but as soon as you close discord, you can use in game chat?
night cloak
@green tundra Play with a guest profile. It doesn't matter if you lose points there.
unkempt mesa
Nope it's about purchase ...failed but cash is taken from the debit card
night cloak
@unkempt mesa Take a screenshot of the purchase receipt 🧾 and send it to customer support in game. You'll get it within a few days.
green tundra
@night cloak If I do not want to play in the guest account my main account does not open after 25th ?
night cloak
@slow dagger It's not a problem. Your phone was designed to give mic permission to only one application at a time.
@unkempt mesa It's the way to get your UC. You can also take a refund from App Store Support if you think you didn't really get any UC.
slow dagger
@night cloak this started happening a few weeks ago..I have not encountered this issue before that.
night cloak
@slow dagger This is not an issue. Or you couldn't elaborate the problem right.
unkempt mesa
Dude :3 who's better for support in this matter playstore or tencent? -_- I got no uc ...says purchase failed but I got message from my bank saying cash got deducted
night cloak
@green tundra You'll get 10 years ban if you play with the same people again. Do what you think best for you. I gave you my recommendation.
@unkempt mesa Pubgm Support is the way to go. Refund is something you take when no one is there to help.
green tundra
@night cloak Anyway my account will open again on 25/6/2019 or date everyday change
i will play SOLO SQUAD bro 😃
@night cloak but u said to u player took ban before me
u said to me *
night cloak
@green tundra Everytime you get this warning, a player gets banned, yes. It could be you're playing with several suspected people. And your account will open after 25th.
green tundra
@night cloak thank you dear 😃
night cloak
Good luck!
regal jungle
@night cloak before i got a message about the bug up to 1 hour after i sendt it.
But last time i reported a team killer (greifer) and he hasn't gotten reported, and it was in the weekend
night cloak
@regal jungle If they killed you, they'll lose their merits, don't worry.
topaz cairn
My Friend's Account Was Hacked And Sold To A Buyer. I've The Proof Of The Buyer Saying Things About Buying The Account. Plz Do Something
night cloak
It should be definitely hacked through social media account. Please content that respective social media support instead .You should take care about your account's privacy and security next time.
topaz cairn
Ah Okay Thanks
digital tide
Hello
night cloak
Hello, @digital tide. How may we be of assistance?
sturdy perch
Hi, is PUBG priortizing my network speed just to use less data?
According to me, when i use youtube i get 300kbs per sec on network not wifi, but when i open pubg it just stays between 60 and 120kbs
Also when i use wifi with 10mbs speed, then pubg just removes this "priortizing mode" and takes it to its full potenial.
Is this a bug or a secret feature which was implemented for indian users due to limted data plan?
@everyone
Anyone pls answer.
night cloak
I don't think so. There might be some other features running in background when you are using Wi-Fi. It depends upon device to device.
sturdy perch
@night cloak no of course not.
Today morning i had my 1.5 gb data full and i turned on my phone and immediately opened the game.
But the same results i get as mentioned above.
Also i am using galaxy s9 plus
@night cloak
night cloak
I will suggest you to check background data usage. If it is more on WiFi you will get your answer.
sturdy perch
My phone was turned off overnight,then today i opened pubg and same. Also no apps were using my data.
Wifi from my pc i get around 30-40 ms but wifi from network carriers i get to 200-340ms
night cloak
If you are talking about ping. It will be less on Mobile data than WiFi. Both will be different.
night cloak
On WiFi ?
sturdy perch
But at night,lets say 1:00am. I get to 30 to 50 ms
No
Also i have a network speed indicator which tells me my current speed
night cloak
See, More the people playing the game higher the ping. Usually at night there are less amount of players playing the game as compared to the daytime. So you will get less ping. So your data speed and ping are not related to each other.
sturdy perch
But is there any other way to like optimise my ping like with a dns server or something
night cloak
It will be trying a different server which is nearby. Because we don't recommend using VPN or DNS changer. If you wanna try it you can try on your own risk.
night cloak
Sure,No worries!
coral stone
How to bug report
pale falcon
You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug, @coral stone.
onyx cairn
That's a different offer, but if you buy uc for and with that option, you can also claim s7 rewards
@old remnant
old remnant
I didnt understand
Tell me if i will get or not?
onyx cairn
Yes, you'll get it. @old remnant
old remnant
@onyx cairnthank u
full granite
if i buy prime subscription(not plus),can i buy the rp missons card with bp?
lilac prism
Where can I find information regarding crew challenges???? I never see anything on the page about it
slender ivy
guys I can't seem to send connection requests to my friend
I'm not over the limit, and my friends also isn't over the limit
@onyx cairn
I still can't send requests man
night cloak
When Will 0.13.5 BETA Come?
gleaming sundial
Hi guys
north raft
Sorry for this review but i can't download pubg mobile, it stop in 96% and say error. This don't happened before with old version but now with this new version. Please fix and help me!
slender ivy
okay it worked
long spade
I have fpp top 10 players hacking videos
limber venture
I have problems playing pubg on emulator(TGB and Phoenix os)
I have 6gb ram but game is lagging and sometimes stuck on loading screen and then the enter match again comes is every time I try to match
jovial anchor
@limber venture Have you tried setting the game's settings to extreme?
or maybe scroll down, turn off AntiAliasing and turn on the option to automatically change the game's graphics if it stutters too much?
does your phone have enough space in it?
night cloak
Helpp it is coming high ping in asia 
wanton solstice
@jovial anchor
Wtf r u alien ?
jovial anchor
what do you mean
wanton solstice
He said TCB and Phoenix Os
Then why r u asking about phone
jovial anchor
oh, right
@limber venture if you use tencent gaming buddy check the pins in #emulator-support it has the settings you'll need to use
wanton solstice
@night cloak
Wait for sometime
jovial anchor
also if you're on emulator use #emulator-support that's why i got confused
night cloak
Hey
wanton solstice
jovial anchor
@night cloak we can't help you without you telling us your inquiry, what is it
@wanton solstice please only use pubgm-support if you need help, if you want to chat you can use #pubg-mobile and #chat
night cloak
I get banned 6 days previous sunday and this sunday is unlocks,I list something item of my acouny
jovial anchor
sorry but i don't think we can help you about this in discord, we do not manage bans here
wanton solstice
@jovial anchor
U take too much
night cloak
Like i list something after debloca my account?
jovial anchor
elaborate
night cloak
Oke
Like i get banned for 6 days previous sunday
And in 3 days pubg unlock my acount
I lost something after the cont is înlocuind,like items
Unlocking *
Now you understand
jovial anchor
@night cloak maybe it's a time zone thing, try waiting untill tomorrow see if it is fixed
night cloak
This sunday they come is unlock my acount
jovial anchor
timezones is the first thing that came to my head since they didn't list a specific timezone/hour
night cloak
That show pubg unlocks on 2019.06.23
jovial anchor
then wait until 23? it's the 19th today
twilit flint
night cloak
Yes man on 23 is unlock my acount
jovial anchor
@twilit flint it's either an internet issue or you'll have to wait, have you tried repairing the game before joining?
@night cloak then you'll have to wait until 23 unfortunately
twilit flint
help I am from Asia but its says North
and I can not choose the regai🤔
jovial anchor
@twilit flint yeah i get the same thing, it says north when i get server not responding that's normal just try what i told you
night cloak
And i ask you when i lose something after the ban is over,like item?
jovial anchor
you don't lose your items UNLESS your account has been completely suspended
night cloak
Oke thanks,nice people here
jovial anchor
once again, not 100% sure but that's what I heard, have a good day
twilit flint
how @jovial anchor?
jovial anchor
@twilit flint before the game starts you'll be at the login screen, on the top right there's a repair button press it
jovial anchor
alright give me a second
sorry for bad quality isn't my picture, but it's pretty much in the same place
twilit flint
okay thx going to try it
formal trench
No. Why? @twilit flint
formal trench
Lol. I have Galaxy A80
twilit flint
oof
jovial anchor
@formal trench should you encounter a bug please report it in #555492558428700682 and read the pins and use the link to submit
@twilit flint no problem dude, i'm glad it has helped you have a nice day =
twilit flint
btw @jovial anchor Thx u so much
formal trench
Thanks @jovial anchor i will do so
north raft
Hello pubg mobile staff, i am have a problem with pubg and i need your help
to fix. When i download pubg it stop on 98% and say (Error:495). I try this
more than 10 time and again again again. Please tell me what to do!
jovial anchor
@formal trench np
north raft
Pls help me
jovial anchor
@north raft "go back to Apps under Settings and find Play Store again. You will find an option to Uninstall updates just near where you saw the Clear data button. Click OK to confirm if asked"
if not fixed, download pubg from a trusted site like uptodown and it'll most likely come in 50mb, make sure it's latest version, now open this 50mb app and it'll start downloading the game from the inside so try that
north raft
Thank you @jovial anchor
jovial anchor
@north raft np try that and tell me how it goes
limber venture
@jovial anchor where is emulator support
north raft
Ok
jovial anchor
@limber venture go to #504819353049628683 and click the emulator role reaction, the letter E
jovial anchor
right
torpid lodge
How can i post in #481199256187699215
jovial anchor
@torpid lodge read the pins
storm flumeBOT
Please refer to FAQ 7.6 in #481198147478224896 for further information, @torpid lodge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
jovial anchor
your video must be under 3 minutes and no highlights allowed, then contact a moderator and giev him the clip
molten pier
Why can't I login using my twitter account?
night cloak
Could you elaborate?
sturdy perch
Is pubg playable in j7 prime exynos?
night cloak
It is, however I don't think the game is optimised for exynos processors yet, @sturdy perch.
jovial anchor
@molten pier could you elaborate
molten pier
When I try to login using Twitter It says login failed But can login using facebook.
night cloak
You'll have to keep trying until it lets you log in, @molten pier.
hey pubg dev now in this update we can't use gfx tools so how we play?? you should to fix in game lags or give permission to use gfx !!! Kindly ban hacker not gfx user they have no good budget to get phone like iphone x okk?? i have vivo v9pro much more lags i face in this update...please help
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
@night cloak Lmao you never could play with GFX , it always was illegal
misty island
are the weapon stats in pubg mobile the same to pc version? like dmg values etc
old remnant
Hey i want to report bug
jovial anchor
hey there, if you encounter a bug please use the #555492558428700682 channel, read the pins on top and click on the link to fill a form with as much details of your issue as possible @old remnant
old remnant
I cant msg there
jovial anchor
@old remnant like i said, on top you'll see the channel's descripiton which has the link you click on to fill the forums
jovial anchor
@rare scaffold as much as possible so the moderators can figure out what's exactly causing it, for example not just saying "my game brek"
rare scaffold
Lol
versed valley
My akm and DP sound and firing is terrible
Both shoot single buttles every time I start spray on enemies
If any dev here then please tell me the solution
storm flumeBOT
Hello, @versed valley!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
versed valley
Cause I tried uninstalling and ever thing
And I also sent report on #555492558428700682
night cloak
I'm afraid there is no solution as of now.
blazing yacht
hello, can we report hackers that upload their screenshots while hacking and ruining the game and my fun while playing? How can I do that?
jovial anchor
@blazing yacht if you can get their id you can report them using in game features, we unfortunately are unable to do anything about them in the discord here so your only option is to report them
or even, report them to discord since openly discussing cheats is punishable according to the terms of service
blazing yacht
they aren't sharing it here on discord but on facebook
and they've weird symbols in their names which makes it harder to get their id
jovial anchor
you can click the three dots next to their name and report it, because it's against facebook's TOS too
blazing yacht
Alrighty, Thanks mate.
jovial anchor
np have a good day
jovial anchor
@night cloak elaborate
night cloak
Using vpn
jovial anchor
oh, no i don't think using vpn will help you get better loot at all
infact, some people theory that vpn can get you banned
because anyway loot is generated as soon as the match is created, it doesn't spawn when a player comes near it as i know
night cloak
@jovial anchornot loot,like free crates and stuff
jovial anchor
@night cloak sorry, i don't know much information about that topic
night cloak
Bruh
storm flumeBOT
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
night cloak
@storm flume
molten pier
@night cloak It worked Thanks
night cloak
Hey tencent please fix the game. This update is trash. My device is so hot...
storm flumeBOT
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
spring void
glossy sable
Terminator achievement is obtained after having a "Close Win", winning with 40 kills while enemy has 39 kills.
daring patio
Which is mentioned in the pinned messages.
glossy sable
It was*
No, not necessarily
old roost
Ha every one
jovial anchor
@old roost if you wanna chat you can go to #pubg-mobile or #chat
old roost
Ok
night cloak
You will have to contact customer service for that.
torpid storm
They didn't reply.
night cloak
There's nothing we can do about it here either, unfortunately.
solemn mortar
@torpid storm contact the PUBG Forums only they'll help you
placid dock
A lil help please?
I've the deadeye title, seemed easy when I did it, just went on a headshot streak with an AWM and when the match was over, I realised I've completed the sharpshooter achievement. But today when I was doing it for a friend it didn't work.
Idk what went wrong I killed 5 guys with headshot in a row with Kar98k, tier paltinum 4..
My question here is, are you not supposed to reload while hunting heads?
unborn cypress
what if i stay offline for a few days in pubgm will i be able to get the returner event?
i need rename card thats why
so please help me and do reply
placid dock
@unborn cypress few days won't work, it has to be 2-3 weeks
flint barn
I got banned my pubgm account without any reason.they are not reply how to i contract they.
pale falcon
Your account would’ve been suspended due to violating the terms of service, @flint barn. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure.
flint barn
In June11 2019 after the maintain break, i was log in my account then i got notice for banned. I was never using any cheating,third party tools or app. In June 10 i was playing my last game sniper training mode, in this game i got 2 kills,before i was play a squad classic match i got 5 kills and win the match. I was always playing tencent buddy official emulator. I like only fair game. I am not a cheater.
Now what can do?
pale falcon
Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service. You are solely responsible for any action taken against your account, and it’s up to you to make sure that no one besides yourself accesses your account, and that no rules are broken. If you feel you’ve been hacked, or a miscommunication has taken place, please report it to the administration immediately, and it will be looked into.
jovial anchor
damn that's a long message
pale falcon
Indeed, @jovial anchor.
slender tangle
Hello all ,
when I throw a grenade, I do not have an indication of the time left before it explodes
pale falcon
That happens to me as well, @slender tangle. I’m assuming it’s glitched.
slender tangle
it's been a while too and it's annoying ...
despite a reboot of the game
pale falcon
You can report any bugs in the #555492558428700682 channel, @slender tangle.
slender tangle
With picture ?
pale falcon
You don’t have to provide any evidence.
calm solar
Does anyone have this problem that enable the quick scope switch but it still doesn’t show up on the screen?
pale falcon
Have you tried resetting your controls, @calm solar?
calm solar
Nope
pale falcon
You could try repairing your client or simply just move the controls around until it appears.
calm solar
Ok thankyou
pale falcon
I would try restoring your default settings.
cloud wing
Is it possible to report hackers through the pubgm discord
I have video evidence of it
night cloak
It is not, @cloud wing.
storm flumeBOT
Hello, @cloud wing!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
sage glacier
My friends name is nick ger
cloud wing
Thanks but ik that... it's just we don't know if proper steps had been takes against them...a proper feedback is just we are asking
sage glacier
wanna play with him guys
green edge
Is there any way to get your tpp layout to fpp ?
It’s annoying I have to set it all again for fpp
night cloak
This is support channel. Please use LFG channels for that, @sage glacier.
green edge
Someone pls help ;-;
wispy matrix
@green edge sadly, there is no feature to do that yet. However, you can take a ss of the layout and make fpp layout same as tpp layout. 😿
green edge
Ima just cri and do it ;-;
quasi blaze
I have 175 battle coins but in the redeem page it's showing 20. Help!
night cloak
@quasi blaze It will be converted to Battle Coins every Thursday, you time.
daring patio
You have been answered by hope, @quasi blaze. Do not mention other staff members for no reason.
quasi blaze
Ok
slim pier
Hi I need help
storm flumeBOT
Hello, @slim pier!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
Hacked through?
slim pier
Facebook @night cloak
night cloak
It is hacked through your Facebook account. Please contact Facebook support instead so that they will revoke his access to your Facebook.You should take care about your social media account's privacy and security next time.
little root
@night cloakwhat does it signify pubg mobile 3 hrs ban....for what this happen?
got such a issue...can you please say
night cloak
Not sure about that . Maybe malfunction in the network.For now we know only about this unfortunately, https://discordapp.com/channels/393088095840370689/481200416349224980/542870443850465281.
abstract dew
any supporter arround ?
storm flumeBOT
Hello, @abstract dew!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
thin prism
any one help me
storm flumeBOT
Hello, @thin prism!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
abstract dew
i just got banned 7 days for teaming up with hacker ..
i dont real get this ! how can this be happening am a tester of my clan and i even check they pc by team viewer just to make sure none of my clan using hacks
so i dont realy know how can this happen !
thin prism
my accout ban 12/06/2019
night cloak
You might have accidentally teamed up with them. To be sure about the identity of that hacker you can contact customer service in game and ask them about it, @abstract dew.
torpid storm
My friend id also ban like this
thin prism
and when i login the sceenshort of then
torpid storm
Not like this sorry
thin prism
today's screenshot
night cloak
Did you use VPN or some other third party application, @thin prism?
daring patio
I am sorry to inform you this but we do not deal with in game bans here, @thin prism. Please use the File Claim button and use the emulator support channels if you use an emulator.
thin prism
no
abstract dew
@night cloak can i know how to contact them ? cuz file claim didnt help me with any thing
night cloak
You can check out Rules and regulations of the game from #481198147478224896 FAQ 7.3 to be sure about that and then use File claim option as pixel said, @thin prism.
The only way to contact customer service is through in game. Unfortunately there is no other way rather than this, @abstract dew.
night cloak
What do you mean?
Please follow the instructions as I described before, @torpid storm.
thin prism
12/06/2019 I opened the game for a long time
strange bone
When are the next tournaments/league where middle eastern teams can participate (we are from Israel so mea/eu/cis are good pings for us)
thin prism
suddenly my game was logged out
night cloak
Sorry but there is no information available regarding that for now. It may be announced in #news in future, @strange bone.
thin prism
After logging in my account becomes a band
strange bone
@night cloak add me and check dms
thin prism
i login again my account today then let me see it
jovial anchor
ah, sorry but i don't think we can do anything about it
thin prism
now it shows me after opening
jovial anchor
i don't know, should you ask in #emulator-support ? whatever, i don't think we can do anything about it unfortunately
thin prism
after logging in tow time it shows me after opening
foggy jungle
Well Since No Mod Is Online/Not Here. The least i can do is tell you that
Using Of Third Party Apps Like Vpn/Hacks Has Been Banned!
If you used Vpn Or Hacks you can just go cry in the corner for some time but
If you didnt, You Can ask them Why Has Your account been banned by pressing the "File Claim" Button And Typing Your Concern I.e, You Got Banned Without Any reason and yeah it might take some time for an actual person to reply to you, Best Of Luck! @thin prism
jovial anchor
@foggy jungle anything, anything that edits the game's files is considered cheating, even if you do it your self you're risking a ban
foggy jungle
Well You Actually Got A Bad habit of correction😂 @jovial anchor Yeah Thats True...
I realise my mistake.
I'm Sorry.
wispy matrix
i do not want to interrupt in between, but if your antivirus is on or tgb files are not excluded from antivirus or firewall then its probably the reason of your suspension.
jovial anchor
@foggy jungle i wasn't correcting, you don't need to apologize i was just giving you more information
@wispy matrix that's somehow unlikely
thin prism
12/6 my account ban till now 19/6 screenshot
wispy matrix
no its common in emulator
thin prism
today screenshot
torpid storm
I cannot help you
foggy jungle
@jovial anchor he uses emulator for playing so he might be familiar.
jovial anchor
it's a ban for some hours, just wait it through
torpid storm
but my friend problem is different bro
foggy jungle
Please Do Not Type In Several Short Senseless Messages @torpid storm
You May Write A Long Paragraph describing your problem and providing screenshots if you can! Thanks :)
thin prism
after logging in the morning i'm waiting for four hours then its screenshots it
@jovial anchor
jovial anchor
@thin prism wait untill 20:00 like it says, the game may use a different timezone
thin prism
so what do i do now
jovial anchor
🤷
thin prism
😭
foggy jungle
There's nothing we can do as of now... the next time you open pubg to play try to switch off all the third party apps that includes anti viruses and other applications...
The only thing you can do is wait patiently!
$tay Cool!
@thin prism
thin prism
ok ok😭
peak marsh
Please I'm trying to login with Play Games and it's showing a pop up with "authorization revoked", what should I do?
silver coral
Can we post twitch clips in this server?
foggy jungle
Are you using some sort of Vpn? And try clearing The Cache/Repairing the game. @peak marsh
peak marsh
I've tried that still getting this
foggy jungle
Check Faq 7.2 @silver coral
How many Id's are you having in your mobile? @peak marsh
peak marsh
I don't understand the question @foggy jungle
foggy jungle
Well First,
How Many Gmail Id/Play Games Id do you have in your mobile phone?
Is Your Play Games Updated?
If It is, Try Reinstalling it.
And let me know if that dosent fix it.
peak marsh
Ok let me reinstall play games, thanks.
split cairn
Hello my account has been temporarily banned for playing with hacker. It was some random teammates
foggy jungle
For how much time? Posting a screenshot would help alot! @split cairn
foggy jungle
And We have no way to contact the developers so we cant actually do anything about you being banned you can try opening pubg and filing a claim by pressing the "File Claim" option in pubg mobile and you can tell them your concern hopefully you'll get a person to help you soon enough!
final apex
Ok, I'm seriously getting really angry. Why was I banned
Literally the worst customer service ever
Tencent has no shame. This is my scond account
split cairn
foggy jungle
Well We aint customer service,
We cant do anything about you getting banned please understand this.
The only thing you can do is wait because its probably only a few hours or you can file a claim by pressing "file a claim" on the screen and hopefully you will have a person help you from the customer service.
:) @final apex
@split cairn you can check my above msg too.
final apex
@foggy jungle I've don't that many times. I get sent to a shtty bot every time I ask for a real person
foggy jungle
Well cant help it...
Its just a few hours you can probably sit back and relax thats the only thing i can tell you..
final apex
This isy second account dude. I lost my first one bcs of Facebook and now I get banned bcs why? It didn't even give me a straight reason
foggy jungle
And yeah, spamming here wont help much
For Prevention
•Do Not Use VPN
•Do Not Use An Unknown Connection (Thats What Is Stated In Your Banned Reason)
•Last But Not The Least Do Not Use Third Party Apps
@final apex
@split cairn spamming wont help you at all,
Its just a few hours after that you can follow the above prevention methods i gave you and yeah try to avoid playing with hackers/random people because you are getting matched with hackers alot (atleast thats what it says)
For unrelated spamming you can go to #chat UwU
daring patio
Nobody is seen to have unrelated conversations here.
foggy jungle
Well he was typing so i warned him ahead of time.
final apex
@foggy jungle I wasn't using anything
Was it bcs I'm on Europe or I had my weather app open? It shows the temp and gives weather alerts. My power just went out so I had it open
I'm a NA player, sorry for getting upset
I just needed to cool down
peak marsh
@foggy jungle I'm back, it's still not working
Someone help, I'm getting "authorization revoked'
proper anchor
Bro i am from South India I am not getting the offer of 240₹ which consists of akm skin and 180uc . As my friend got that offer....plz help me
wild hawk
How to host TDM Room
night cloak
@peak marsh It seems the customer support revoked the access due to security. Try to login with another linked profile.
daring patio
Switch to FPP mode, @wild hawk.
What offer are you talking about, @proper anchor?
proper anchor
@daring patioakm skin yellow stripes
night cloak
@teal python It's not just duos. You either playing at a higher tier or you're playing FPP. These modes has usually less players and matchmaking time is longer.
daring patio
It might be only certain accounts are receiving them, @proper anchor.
proper anchor
Wait I'll put sc @daring patio
night cloak
@proper anchor Do you know the conditions for that specific offer?
teal python
@night cloak 2 weeks ago was the same rank and it was less than 2 mins for each queue
proper anchor
@daring patiowhy certain accounts
daring patio
I am afraid I cannot answer that why, @proper anchor.
night cloak
@teal python Maybe at this moment there are less people. Try again at a later time.
night cloak
@proper anchor And what does the deal say? Do you have a screenshot?
proper anchor
This from you tube wait I will send offer screen shot from you tube as i am not getting it @night cloak
night cloak
@proper anchor I mean, do you have a screenshot of the offer from either in game or pubgm official page?
Don't trust videos, they are mostly clickbaits.
proper anchor
@night cloakhey that's correct my friend got just now😍. I think I will get it soon.tq for reply 💕 as this is my first chat
opaque mist
Waiting for this chat to be locked
proper anchor
@night cloak
opaque mist
Nvm y’all already gave it 15 slow mode
night cloak
@proper anchor Well, good luck on whatever you're up to.
proper anchor
This is the offer @night cloak
untold anvil
Any news for the deagle?
proper anchor
@opaque mist😅
olive wyvern
Is there anyway to see most kills since update?
bold siren
It's on your profile, @olive wyvern.
night cloak
Hello, what will be the graphics setting for Samsung S10+ normal/notched/rounded?
ripe pasture
Hi
night cloak
@night cloaki guess normal cause the small pinhole camera wouldn't affect that much..... It would be at the place where it shows your teammates name and health
@ripe pastureHi
glossy sable
@night cloak Rounded it is then.
ripe pasture
Hi
night cloak
@glossy sableThere is not much of. A difference between normal and rounded
glossy sable
@ripe pasture Don't chat here, it's a support channel.
runic niche
@night cloak Smooth extreeme or HDR ultra
lunar heron
Why when i create a room no one other than me can invite Friends?
glossy sable
Because you're the one creating it. But if you share room number and password, then anyone can enter.
night cloak
How to get discord id in app?
glossy sable
583565761306558464 here you go
night cloak
Thanks
lunar heron
@glossy sable a man joining the room can t invite their own friends
Why when i create a room no one other than me can invite Friends by his friend list?
glossy sable
Just share the room number and password, and they will be able to.
lunar heron
It's not helping
glossy sable
You can send an in game private message.
lunar heron
Before the update it was different
prisma oasis
😉
glossy sable
Calculated?
dreamy pewter
Please refer to FAQ 2.9 in #481198147478224896 for further information, @dreamy pewter. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
glossy sable
Wut
pale falcon
Why are you tagging yourself?
glossy sable
Wut
pale falcon
Why are you tagging yourself?
glossy sable
He copied Dyno's message Koushik sent
queen junco
When will the update release in tpp game play camera view switcher top to fpp out.
I'm seen Chinese version game play there is an cam view switcher from top to fpp when this option will out in Indian version
polar turtle
Well probably someone was asking about it before but... I wasn’t in a game for few days.. and I wanted to play with my friends but it constantly keep “crashing” the match.
- First time we(3 ppl) landed on paradise and killed a squad and after that me and Wernon(friend) had some message I don’t remember, probably about connection lost but we was still in game talking to each other and the other guy Sneaky was hearing us.
So we tried to restart and I was waiting getting message again and waiting.
Wernon loaded and they got killed and I heard it while being on loading screen so I was thinking that I’m also dead because I didn’t see “Enter match again” message anymore but no... I made 10 place just standing there in a map for a few minutes even I was in lobby already. 🤷♀️
So we thought ok it happened.. but next game on start my and Sneakys loading screen stuck on the beginning. And just looped. Wernon was in game, we heard each other, Wernon said that I’m “online” but it says that Sneaky is offline.
I didn’t managed to load into the game anymore. I don’t know about them.
glossy sable
Uh, basic questions, are you sure network doesn't have any issue? Try switching data/wifi.
polar turtle
It’s not my network lol. Did you read what I wrote? All of teammates had some sort of problems
glossy sable
Yeah I saw that
glossy sable
Are you far from each other?
That's weird I had same issues a few times
polar turtle
Well we all live in Poland. I think most of them quite close to Warsaw but I never asked specifically
pale falcon
That’s never happened to me.
polar turtle
Also other guy from my crew that was in other game he is playing solos I think wrote that he also had problems now.
glossy sable
Because, according to what I've seen before, when you're like, really far from each other, it's the server uptime that makes connections laggy... But that's not the case apparently.
polar turtle
Well we all in crew are polish ppl living in Poland.
glossy sable
Yes I saw that
polar turtle
So nobody today or in last days report similar problem?
Was thinking that it’s maybe some server crash or what.
glossy sable
I've only seen one a few days ago.
polar turtle
Well @ me if someone will know the case. Will go sleep probably and maybe try again tomorrow. Alone and next squad. Hopefully maybe it’s just today problem. 🤷♀️
glossy sable
Hold on, I got you someone that knows better than me ^^
bitter ember
So on the new game mode called evo ground, it only allows me to use one gun. Whenever I try to pick up a different weapon, it doesnt let me. Is this only happening to me, or are other players experiencing the same thing?
polar turtle
@bitter ember you mean warehouse? Or something like that?
glossy sable
@bitter ember TDM? The 4v4 mode?
bitter ember
Yea
gaunt orbit
How do you report hacker while in training grounds?
glossy sable
Just use the report button.
bitter ember
It only happens sometimes
glossy sable
@bitter ember I've seen a lot of people having the same issue, try repairing your client.
@gaunt orbit Use the report button and provide a screenshot.
bitter ember
Ok ty
glossy sable
@bitter ember Remember to screenshot all your custom settings as they might get reset before doing so!
teal cradle
guys i opened 2 premium crates is there a chance to get a legendary at the 3rd i mean is it guaranteded?
queen junco
I'm seen Chinese version game play there is an cam view switcher from top to fpp when this option will out in Indian version
polar turtle
@glossy sable u can provide ss in report? I think I didn’t see that option
queen junco
When it comes in Indian version tpp to fpp mode switcher in tpp game play
blazing saddle
@polar turtle Hey the problem is directly related to the Vc glitch which may be fixed in the future.
I have encountered the issue.
The thing is the game has 2 types of VC system.. one is in lobby and the other one is in game
Whem you and your teammates enter a game you all can hear each other because you all are connected in the ingame vc
If someone restarts client midgame the game system probably isnt able to connect you to ingame vc and instead you are in the lobby vc..
For example : me and my squad is im game. then i restart the game and i am unable to hear them. then one teammate dies and exits the game to lobby, then he will be able to hear me.
I hope i was able to explain the VC glitch problem..
Usually this problem is solved temporarily if all teammated restart the game
Regarding the other issue of not getting the 'Enter match again' option after restart, this issue has been faced by many people. In your case you probably failed to enter the lobby and u got connected to lobby vc along with smone with a vc glitch who was playing in game.
glossy sable
@polar turtle The report button, there's a "Take Screenshot" button, it removes hud, most of edit artists use this feature to get hud free screenshots actually.
@queen junco Not all features in China version go to global/other regional versions.
gaunt orbit
@glossy sable Thanks. I tried the screenshot...the system was too slow to capture the hack. I only have video.
glossy sable
@gaunt orbit I see. Read #481198147478224896 then to have further info about sending videos about hackers/cheaters.
polar turtle
@blazing saddle nah its absolutely different case. That glitch is old and I know that glitch. Now we can’t play.
The game is just kicking us. Mostly 2 players in same time.
But even when we are “kicked” we still somehow in game and hearing what happing.
Also second time I didn’t even manage to load game at all. Same with other guy.well do I really need to explain it again?
queen junco
But the best feature goes to global... Where is the fair game play some of the guys play with extra feature and some of them not have the same feature on the same server... I think pubgm not doing fair with us... @glossy sable
glossy sable
@queen junco Different versions of the game are not matched together, if it's what you mean.
queen junco
Up u are right what happen if I call my friend from China for teamup with me on aisa server he played with me and he have that option on his phone
glossy sable
No, it's like two different games actually.
queen junco
But it happend se with me so that I ask for it
However as you say it happen then why they have this extra features for then where is the fair game why the pubgm doing partiality with other global player why they (Chinese) have special values. @glossy sable
glossy sable
Tencent is chinese... It's one explanation I can give.
blazing saddle
@polar turtle yes thats is what i explained.. it is sometimes possible to hear ingame noise of your teammates even if you get kicked if you and your teammates are connected to the same Vc
You will be shown disconnected ingame but you will still be alive and can hear stuff ingame
queen junco
However as you say it not happen then why they have this extra features for then where is the fair game why the pubgm doing partiality with other global player why they (Chinese) have special values. @baby franckie 🦄
glossy sable
Don't repost.
queen junco
Ok but pubg s not Chinese
polar turtle
@blazing saddle so Why we can’t play today and it always kicking 2 people in team? Here on SS 3 and 3 are kicked at that time.
blazing saddle
@polar turtle i would suggest getting a better internet or a better device
you can ever try clearing device storage so that the game doesnt put much load on the phone and crash
regarding the issue that you cant enter lobby, it is a known glitch and will be fixed in the upcoming patches
polar turtle
@blazing saddle it’s not my internet...
@blazing saddle 4 people from my crew had identical problem just now. All had different connections all had different devices.
blazing saddle
if your internet isnt the problem it is probably the ingame servers. i see the issue happening to me most of the time when i play in servers which have too much crowd and maps which are frequently played like Erangel or Sanhok.
Lobby glitch hasnt ever happend to me while playing miramar or vikendi but i dont think it is directly related to that.
Does that issue happen when you play Vikendi? @polar turtle
queen junco
Ok if pubgm is Chinese so that why they gives special features for there people all other people are for him just a currency making machines.. they think they are only smart and other are just full of foolishness. @glossy sable
blazing saddle
@night cloak can you elaborate the issue? i'm sorry i'm not able to understand the exact issue you are facing.
@queen junco kindly use #chat or #pubg-mobile for discussions. do not chat here.
@night cloak what device are you using? Also please check if you have any device storage issue.
Large size games tend to put a load on the Ram and can crash
glossy sable
@queen junco Actually: First please watch your language, we here are just volunteers not affiliated with Tencent in anyway.
Second: I wouldn't say the chinese version is better, if we're talking about that new "Game for Peace", it's more of a propaganda thing than a game... And I don't think previous version had cross-version matching either.
Like, if even between updates of global version you couldn't get matched, it seems very strange and illogical to me that you would get matched with someone using a totally different game. Please check your sources.
queen junco
I have this chat screenshot I'll post over YouTube and other social media what the pubgm think for people of world why they are keeping partially with globe except Chinese coz of they are Chinese and is this game for China if you people want to play then you play what they can deliver to rest of world... Coz the think rest of world is just for currency making machines. They can kill you with extra features in game but you can't need of that feature if they gives you thi type of feature they are countable in any aspects of any type game mode they can't able to accept any type of loss.
blazing saddle
@night cloak after the update the game size has increased causing problems to people with low end devices.
Try doing this : Go to settings > applications > pubgm > force stop. restart game
If that doesnt work you can try clicking the Repair Client option on the login screen
I hope it helps :)
glossy sable
Do as you wish.
blazing saddle
@queen junco Please do not chat here.
untold anvil
Where can I download the Chinese beta for iOS?
queen junco
Bro im not here for chat @blazing saddle i have query as o that why im asking
glossy sable
@queen junco I answered your query and you're just nonsensely complaining. Did you read what I sent?
blazing saddle
@queen junco This server is pubg mobile global as far as i know. You can ask any chinese players regarding assistance with the chinese version.
glossy sable
@untold anvil Game for Peace? Google it you'll find it...
untold anvil
@glossy sable right u forgot that’s what it was called
blazing saddle
@night cloak i think it would be best to try running pubg after you close other apps so that game can take as much as RAM as it wants
glossy sable
I*? 😅
drifting lark
What is this?
blazing saddle
@drifting lark you have a new item in your inventory.
if you want to remove the inventory ping search and click on the new item (clothes, skin, etc)
drifting lark
@blazing saddle I know, but I don’t have anything new, where could it be?
glossy sable
@drifting lark Scroll down, maybe in the last tab on the right, that's where you often get new things.
drifting lark
Nah, nothing