#questions

1 messages · Page 501 of 1

glossy sable
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Ok so instead of getting mad by yourself and and insulting everyone, calm down and file a claim if you feel the ban was unfair. Plus it's 7 days not 10 years why bother.

languid anchor
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My clanmate who reached conquerer by playing with hacker met with same consequences.....

waxen wadi
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can anyone tell me how to contact tencent india?

glossy sable
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@final valve 2 different social media accounts, yes, 2 FB accounts, no.

normal fulcrum
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As I said @waxen wadi you will get temporary ban if you kill squad mates or they report you

final valve
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I see only one option @glossy sable

waxen wadi
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@normal fulcrum okkk bro i dont even know what is the reason, thanks

normal fulcrum
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And there's no such thing as Tencent India. You have to file claim and wait for the response which can take upto 3 days

glossy sable
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@final valve Uh, that's weird... Is it global or beta?

waxen wadi
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okk bro @normal fulcrum

final valve
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@glossy sable global

normal fulcrum
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I agree their support sucks. But we are the one giving them opportunity to grow hate in us 😅

glossy sable
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@final valve pubgmt_2
There should be a + to add a second account...
Hold on a second.

waxen wadi
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@normal fulcrum 😰

teal cradle
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guys is there anyway to reduce lag without using any tools?

final valve
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@glossy sable he's ios user

normal fulcrum
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@teal cradle Yes there is but it will lead to a permanent ban

teal cradle
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@normal fulcrum ok

normal fulcrum
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So better don't try any

glossy sable
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@final valve Yes I get it
@normal fulcrum Without using any tools

teal cradle
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@normal fulcrumi will not ofcourse

normal fulcrum
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@glossy sable upgrade your device

glossy sable
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@normal fulcrum What

normal fulcrum
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If you need to reduce lags without 3rd party tool than upgrade device in every 4 to 6 months

glossy sable
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  1. I didn't ask
  2. That's not helping thanks
final valve
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@glossy sable so how?

normal fulcrum
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Lol 😂

daring patio
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Just read the pinned messages before asking.

glossy sable
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@final valve Sorry but I don't know... Pixel a clue?

storm flumeBOT
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Please read this channel's pinned messages for further information, @final valve:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
eternal arrow
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Any admin??

night cloak
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@eternal arrow Aloha! How can I help you?

eternal arrow
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@night cloak Can We Play Crew Challenge On Emulator???

dense path
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My friend (id-5117822195) Use Gfx tool but his account not ban...why?

night cloak
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Can i play my global pubg account in Pubg-KR or Pubg-VN ???

glossy sable
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@night cloak Nope

eternal arrow
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@dense path seems ur jealous of your friend lol 😂

dense path
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@eternal arrowyes bro...

eternal arrow
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@dense path and why so??

night cloak
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@eternal arrow Nope. Crew challenge can be played on mobile only.

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@glossy sable my fb is linked to global pubg. If i download KR version and link fb, will it get me to lvl 1 ?

dense path
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@eternal arrowbecause he got always better game play...

eternal arrow
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@night cloak And Can We Play India Bonus Challenge Of Emulator???

night cloak
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@dense path They will be banned once the system detects it, don't worry.

eternal arrow
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@dense path Ohh btw u play on mobile or emulator??

glossy sable
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@night cloak Yes, and most likely to get reset if you go back to global. Use different accounts.

night cloak
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@eternal arrow Yes. Emulator is allowed there.

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@glossy sable oh ok

dense path
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@eternal arrowmobile

glossy sable
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@night cloak 👍

dense path
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@night cloakbut when????

eternal arrow
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@night cloak And What If A Player Anyhow Played Crew Challenge On Emulator then??

night cloak
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Anyone know which version gives cool gun skins ??? KR or VN ??

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Free

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@dense path Solely depends on how the system detects it. It's pretty random. Some gets banned in 1st day, some 8 months later.

glossy sable
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Both...

night cloak
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@eternal arrow They won't be able to play it. The system won't let them.

dense path
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@night cloaksome will ban 1000years later....lol

night cloak
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@dense path Some never. lol

eternal arrow
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@night cloak I Played 3 Games On Crew Via Emulator....The Crew Leader Invited Me And I Could Enter Crew What About It

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I played 3 matches @night cloak

night cloak
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@eternal arrow That's strange.

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Ok give me ur id i will report u

eternal arrow
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@night cloak I will show u a video of it later i hope i can show you???

waxen glen
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Help

night cloak
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@eternal arrow Yeah.

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How may we be of assistance, @waxen glen?

eternal arrow
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@night cloak Lol 😂

waxen glen
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I want to unlink my Facebook account from PUBG game

night cloak
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It is not possible to unlink an account once it's linked.

waxen glen
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Whyyy

night cloak
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I think u can unlink through fb

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You can't.

waxen glen
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Is there any support here?

night cloak
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@waxen glen You can't unlink a linked login method. It is there to discourage people from selling/trading accounts.

waxen glen
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Maybe one of the support can help me

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Ok why i can't login to pubgm in tencent

night cloak
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@waxen glen Support won't help you. If you still think they can, you're welcome to contact them in game.

waxen glen
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By account
Google

night cloak
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What does it show?

waxen glen
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google play services version unusable

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When i try login

languid anchor
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Lots of my frnds using gfx but there are not getting .....

night cloak
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@waxen glen Update your google play service.

waxen glen
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I updated it

night cloak
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@languid anchor They will. It takes time.

sturdy kelp
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Why doesn't support help these days.... I tried to contact it more than 3 times but there was no response.

languid anchor
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@night cloak happy to hear that😂

sturdy kelp
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I also use gfx

night cloak
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@waxen glen Try to use a different phone with the same google account and see if the problem still persists or not.

waxen glen
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I can login from my phone

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But i cant try that in tencent

night cloak
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@sturdy kelp It depends on the query. If it's important, support surely will give it priority.

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@waxen glen You mean Emulator?

waxen glen
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Yup

sturdy kelp
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Yaaa... I mean some guy having 3000 ping.

waxen glen
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@night cloak yes

sturdy kelp
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@night cloak

night cloak
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@waxen glen Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

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@sturdy kelp If you're having 3000 ping, just switch your internet sources. The support will send you a bot reply with some casual steps.

sturdy kelp
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They say restart every single time and I restart every single time.

night cloak
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@sturdy kelp Just change your internet source, it should fix the issue for you.

sturdy kelp
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I live in Asia but I have better ping in south America, how do I explain that. Is VPN changed to a country in South America ?

night cloak
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You're probably nearer to the SA server than the Asia server.

woven stump
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!Vpn

sturdy kelp
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I am smack down in the middle between china and India

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@night cloak Changing the internet source didn't do anything.

languid anchor
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I had 3000 bonus challenge points but there is no option coming now👀

proud oasis
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I have 10$ why is it saying insufficient funds when I try to buy 600uc

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It clearly says I have 10$ in my account and 600 UC is 9.99$

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I have more than enough why does it keep denying

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I wanna buy 600 more UC so I know I have enough for next seasons rp just in case I don’t reach level 100 this season

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I just redeemed the 10$ code too and now it’s acting like I already used it

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Still shows I have the 10$ in my account

languid anchor
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I had 3000 bonus challenge points but there is no option coming now.....it just vanished.....i earned 3500points by investing 70uc and it was my first time....but the option is not coming anymore ...it used to be alongside crew and eSports .... @night cloak

wispy matrix
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@proud oasis transaction charges maybe? pubgmt_2

proud oasis
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I don’t have a card connected

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And I haven’t bought anything above 10$

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It shouldn’t be charging me sh¡t

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All I ever use is iTunes cards

wispy matrix
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Ask hope, she uses ios.
@night cloak any clue about the issue? ^^

languid anchor
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@wispy matrix bro see my issue too👀

proud oasis
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We are both Having issues with redeeming stuff lol

languid anchor
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Sed lyf🐷

unreal shadow
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My game keeps crashing after I downloaded the snow map, any solutions?

proud oasis
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I don’t think I owe any money either so idk why they wouldn’t allow me to use the 10$ anything I buy is like I said with iTunes cards and nothing is ever above 9.99$ .... maybe give it some time I did just redeem the code it may not show up in the system right away so maybe that’s why it’s denying me UC?

night cloak
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Is it still not showing @languid anchor?

languid anchor
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@proud oasis bro make a google play reddem card

night cloak
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It might be visual bug I guess.

proud oasis
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@languid anchor I get the iTunes codes free the app I use doesn’t give google play

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But that’s not my problem I have 10$ in my account and it’s not allowing me to use it I’ll give it an hour and maybe it will change

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Maybe I’m trying to use the 10$ too fast

night cloak
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Try adding more money, @proud oasis. There might be extra tax on purchase.

languid anchor
serene pelican
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@night cloak I linked my pubg account to fb anf i got both hacked this morning, I recover and secure my fb account, however the hacker still have access to my pubg account and keep deleting my friends, what should i do now? plz help thank you

proud oasis
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But 9.99$ all I ever get is the 600uc thing if there’s tax it should say +tax

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And it shows I’m purchasing something that’s basically 10$ and I have 11 extra in change

night cloak
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Where are you from? Taxes might have changed by Government recently.

languid anchor
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@night cloak cant see it even now

proud oasis
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Indiana

upbeat sedge
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How to get legendary items

night cloak
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Try repairing client, @languid anchor. That should fix all visual bugs.

serene pelican
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@night cloak can you help me with my problem sir/madam?

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its pretty complicated

proud oasis
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Pretty sure arc is a dude

serene pelican
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thanks

proud oasis
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Idk why I just have this hunch they are a male

night cloak
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The only option remaining for you is to contact customer service in game and request developer to remove hacker's access to your account, @serene pelican.

proud oasis
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...like I said I’ll give it a hour maybe it’s taking time and doesn’t realize I have 10$ in my account I did just try to buy something like 10secs after redeeming the 10$

languid anchor
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@night cloak i already did that👀

night cloak
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Then try after some time, @languid anchor. Well you should try every possible thing you can do.

proud oasis
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Game take time to register what’s in the system can’t be to quick or it might not of loaded fast enough

eternal arrow
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@night cloak Can we play crew on emulator??

opaque sorrel
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Is the update supposed to be out? I get a notification that there is a new version but when it takes me to the app store (ios) there’s no update... can’t find tdm

night cloak
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Nope @eternal arrow.

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Reinstall the game, @opaque sorrel.

remote socket
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@night cloak. Can we have steve harvey emote

opaque sorrel
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Ok @night cloak will that reset my controls?

night cloak
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Ask administrator please @remote socket.

remote socket
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Ur mod

proud oasis
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Yeah I looked back at it just in case it says 9.99$ and it still says I have 10.11$ in my account

eternal arrow
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@night cloak And Can We Play India Bonus Challenge On Emulator??

night cloak
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Administrator can add emotes to the server, @remote socket.

remote socket
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Okie

night cloak
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Not sure, @eternal arrow.

eternal arrow
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@night cloak Do U Have Any Idea?? Can we play india bonus challenge on emulator??

serene pelican
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@night cloak the bot always lead me to an answer which is not specific to my case, is there a way to notify developer?

night cloak
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If it asks you that are you satisfied or something then click on no. That should forward your message to the developers, @serene pelican.

eternal arrow
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@night cloak yeah it is answered but m confirming everything

night cloak
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Well the answer is Yes if you need to confirm.

eternal arrow
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@night cloak bcoz pubg banned me 2 times for no reason -_-

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@night cloak And I Dont wanna Get banned again

night cloak
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Understandable.

proud oasis
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Hah nvm I bought prime plus instead and it let me for get the 600uc maybe it was more than 10$ what I was trying to get... I have 600uc now anyways

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Idk why it kept saying it’s still 9.99 if the price changed bc tax

night cloak
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As I said before.

proud oasis
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Shouldn’t it say the tax price though along with the price?

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That’s what I don’t understand if it showed the tax price it wouldn’t be so confusing as to why it wouldn’t let me

night cloak
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Maybe there is delay or something.

proud oasis
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Maybe

night cloak
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Or the price is recently changed so it is taking time to change.

proud oasis
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Well I have 668 UC now so next season shouldn’t be a problem even if I don’t reach level 100 this season

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My issue was originally that but since I bought prime plus it put me up to 668 UC

serene pelican
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@night cloak do you know how the developer would contact me back?

night cloak
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They will message you in game.

serene pelican
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thank you

jaunty bay
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@vital sluice need support please .. my friend’s account was banned for unknown reason , he started from season 2 , every season he pays over 700$ on the game .. and records almost every game he plays .. and then banned for 10 years , the system detection wasn’t fair .. contact me pleade

night cloak
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Where we can send a suggestion ?
Sorry for my English, I am French

jaunty bay
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Please*

vital sluice
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You will have to contact the customer service in-game for that, @jaunty bay. There are no developers in discord. Ask your friend to file claim. That's the only option possible

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @jaunty bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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Ping me when you respond to my question thanks 🙂

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

vital sluice
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@night cloak ^^ send it to the customer service.

night cloak
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Okay, thanks for your help

jaunty bay
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We tried to contact the costumer service , but only robots answer , i’m asking to contact a human . We’ve tried to e-mail the c.s but only bots answer !

night cloak
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That's true

storm flumeBOT
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Please refer to FAQ 6.2 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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Our suggestions dosen't take in consideration, it's sad

jaunty bay
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@vital sluice

olive vector
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Is it possible to change my id current G-mail to another one?

jovial anchor
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@vital sluice can you dm me

vital sluice
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What does it concern?

jovial anchor
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i found something that can be abused in this server

night cloak
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@olive vector It's not possible to change your login method.

vital sluice
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Well then you should DM me right, @jovial anchor?

jovial anchor
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ok i will

glossy sable
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@jovial anchor You should DM him pubgm_hidethepain

jaunty bay
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Then stop calling yourself “official pubgm support server” cuz you’re not helping anybody ! Anyway , we need to unlock the account or to get a fully refund ... you choose or the judge will choose .. i’m from israel btw .

olive vector
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@night cloak i want to change my Gmail id is it possible.not changing login method

night cloak
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This is not a support server. This is a community server, @jaunty bay.

jaunty bay
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It’s written up there “pubgm-support”

night cloak
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It's a support channel. So our volunteers can guide you.

glossy sable
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I just get that "120221" message, but nothing else

olive vector
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@glossy sable which server you use ?

glossy sable
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Forgot to mention pubgm_fp
This is Beta

olive vector
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Ooh lol beta just for testing you can't buy anything here @glossy sable

glossy sable
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I'm not "buying", I'm redeeming
And I got all those scraps, and the other suit

olive vector
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You can't access shop option . that's why you received this type of error massage @glossy sable

glossy sable
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The ID card didn't work either, and there's not even a message for that

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Yes I know there's no shop thanks

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and no need to ping me I'm right there

night cloak
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@glossy sable It seems to be a visual glitch. Just try to restart the game.

glossy sable
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Done, still doesn't work...

night cloak
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Client repair is your friend then.

glossy sable
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Okoe

olive vector
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And also please fix 'one tap glitch' as soon as possible . really fill disappointed 😔

glossy sable
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I hope I won't get reset pubgm_hidethepain

winged oak
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@night cloak

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I need elp

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So my country..region..its shows china

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Elp me

olive vector
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Open pubg game then go to setting scroll down then you can see your region .just change it which one you need.

winged oak
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It doesnt bro..its pre selected

glossy sable
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You can change it.

olive vector
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Tap on your current region then will get change option

winged oak
olive vector
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Or message them using in-game help and support option .they definitely help you within 6 hours @winged oak

winged oak
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Sure..Ty

glossy sable
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I logged out and in, repaired, still doesn't work pubgm_hidethepain

winged oak
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Not for pakistan.?????india bonus

glossy sable
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Pakistan isn't India 🤷

olive vector
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@winged oakIndia bonus for india only

winged oak
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K

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Was there before i swear..

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Before i statted using them vPn trickss..o boy.

olive vector
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Not for any other countries
You can try by using vpn but it's risky your account will be get ban

winged oak
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Mhmm

olive vector
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@winged oakPubg now starting to ban those user who use vpn

winged oak
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But it was there before i swear

glossy sable
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VPN isn't "unallowed" but still not recommended. Use it at your own risk.

winged oak
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Using vpn while playing Classic is not allowed..

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I think iam saying this right.

olive vector
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@winged oak yeah

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You just can use vpn only for receive reward but if you play game like classic or arcade 100% you get gan

night cloak
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@winged oak Using VPN is not recommended. You can use it on your own risk.

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That is not true, @olive vector.

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It's more like the other way round.

olive vector
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@night cloaki never use this type of

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Application

formal skiff
storm flumeBOT
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Please refer to FAQ 1.4 in #481198147478224896 for further information, @formal skiff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

formal skiff
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Ok ok

covert haven
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After every tdm match game screen gets blacked out please help tried everything reinstall repair etc etc

storm flumeBOT
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Hello, @covert haven!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

covert haven
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Okay

last ridge
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tdm damage/health is broken
most hit markers dont register
no assist counts as kill

pale falcon
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The weapon damage has been reduced significantly, @last ridge.

last ridge
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you sure? been times it takes a few shots to kill, but then it takes 20+ shots to kill, i find myself dying way faster than anyone else, my health instantly depletes to 0

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or ill shoot someone 15+ times, get shot like 7 times and i die

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it seems damage is inconsistent

pale falcon
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I’m sure, @last ridge. There was a pinned message regarding this. The weapon damage has been reduced and they’ve fixed other minor edge case issues causing lag.

last ridge
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thats odd, i dont see why i can hit someone 2x as much yet im the one who dies

pale falcon
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That just depends on your positioning, @last ridge.

last ridge
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how? i shoot them Twice as much, i die and its because of position? wth
my ping stays under 90

pale falcon
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There’s a lot of lag as well, I think this might be another issue causing it.

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As I’ve said, the weapon damage was reduced. What do you want us to do?

last ridge
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somethin is wrong, idk what exactly, but i dont think i should be dying even half as much as i do, i see the blood so im clearly putting several shots into em, i literally get hit half as much as them and i still die, it makes 0 sense

pale falcon
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I really don’t know, @last ridge.

last ridge
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been playing since release, tdm with the classic rules woulda been great

sacred rain
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Wtf is wrong with this game when i aim in the head of the enemy i don't even get a white hitmarker but when they shot me in the head they kill me right away 😡

last ridge
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think it has a problem detecting hit markers

untold anvil
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@night cloak what do you have to say about this?

night cloak
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Will the updates in pubg mobile game for peace come to global lightspeed version?

glossy sable
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Well you landed one shot only pubgmt_2

tidal mist
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@night cloak no

night cloak
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@tidal mist why ?

tidal mist
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It's a different game

shut ivy
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@tidal mist Where do i send evidence of someone hacking??

storm flumeBOT
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Hello, @shut ivy!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

last ridge
night cloak
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Is it safe to use vpn for collect other countries event rewards

glossy sable
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Not recommended.

last ridge
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maybe it is hit markers that are broken

night cloak
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@night cloakit will come, but after a very long time.

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TDM was inspired from game for peace only, just named as event mode mate.

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I got it

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Cant seem to get into a game

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It keeps saying something about no response from server

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Help

wanton solstice
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Hi

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maybe servers r down or Your internet might be the problem

night cloak
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I could play just fine earlier

wanton solstice
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Wait for sometime

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U on wifi?

night cloak
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Yeah

wanton solstice
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Try rebooting your Router

night cloak
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Nope, i asked my friend to check and he also has the same problem

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Must be the servers :v

wanton solstice
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🤔 ✌

blissful leaf
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When the lazy developers will finally be able to detect players that uses third party apps because in my opinion the 70% of the players are using GFX tools 😠 which its really anooying a person from 800 meters to be able to spot you because he have modified his graphics

tender pond
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@blissful leaf
So you are saying players with iPhone and Note 9 S10 are cheaters?

sage radish
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@wanton solstice

tender pond
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Cause they also can run on high graphics

sage radish
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Yes

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Yes absolutely

blissful leaf
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@tender pond You could say yes because they have better resolution which its a big advatange for them :/

eternal arrow
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@blissful leaf if u think so buy a mobile or leave pubg

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@blissful leaf Dont just complain just play.... I also have a damn dumb phone still i never give up

cursive parrot
#

So gfx is annoying to you... Ok what about the hackers.. Aimbot.. And who can see behinde the walls

broken kiln
#

Does anyone know why I get disconnected with the message “Data has changed and you have been disconnected” I’m not hacking, and I’m on an iPad 6th gen

full granite
#

well what is the shoutout system in team death match?

eternal arrow
#

@blissful leaf And by all this i give me best....m standing on 1654 rank in whole asia in solo

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@full granite yeah i also dont knlw abtIt

full granite
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ouuu

night cloak
#

@tidal mist yo fam, how much longer will the season last for this rp? Usually it lasts like 1 week after week 8 right? Cuz i am lvl 98 in rp if i do all missions on rp and that few daily missions extra could get me to lvl 100 without me spending extra money

eternal arrow
#

@night cloak rp ends on 7th July

blissful leaf
#

@eternal arrow because you have skills ok? Im not talking about players like you who have skills but players that its like getting a really good phone so you just put HDR graphics no shadows and then you can see anyone from really far away which im not allowed to do that because pubg doesn't let me put HD graphics :/

#

And yes i have played on Pocophone and its much easier to spot enemies

eternal arrow
#

@blissful leaf Damn it skills are not received from birth okay?? We need to improve it without regrets

#

@blissful leaf damn it i play on oneplus 3t so think U atleast played on pocophone

blissful leaf
#

@eternal arrow i played NOT im playing

eternal arrow
#

@blissful leaf so see u playing on poco whereas m still on oneplus 3t.... Oneplus 3t gives me soo lag

#

@blissful leaf So just dont complain work on your skills.... That's What i am doing with a huge lag bug glitvh frane drops and still i am standing in top 2000 in asia

#

@eternal arrow We Get Huge Reasons To Prove Someone Wrong But To Improve It You Gotta Work Nothing Can Be Done

blissful leaf
#

@eternal arrow and now Where i wanted to conclude MAKE more graphic settings like resolution shadow View distance like in Official PUBG and no just a Smooth Balanced HD ok?

eternal arrow
#

@blissful leaf Shut The Hell Complain Coz i play with all low settings and still face huge problems as oneplue 3t is more than 3 years old phone n poco is newbie

#

@blissful leaf man go and stop complaining about others just work hard and prove others wrong

#

@blissful leaf That's what i can make u understand :)

ancient beacon
#

Hmm the shield has an iPhone with better resolution probably why else would he agrueif he didn't

eternal arrow
#

@ancient beacon i use oneplus 3t lol 😂

#

@ancient beacon Looking for nubia red magic 3

ancient beacon
#

I this game sucks

#

So why are u defending it

eternal arrow
#

@ancient beacon i agree though this game literally sucks

tidal mist
#

@night cloak It's written I suppose?

eternal arrow
#

Never seen any bug glitchy game in my life @ancient beacon I am not defending pubg afterall lol 😂

stone portal
#

@lime juniper can we talk

balmy briar
#

When will the bug where you can’t shoot sometimes in TDM be fixed?

stone portal
#

@lime juniper are you there ?

harsh moat
#

Is there anybody official

tender pond
#

@balmy briar
No idea not only can't shoot
But sometimes opponents don't even die

alpine silo
#

My 2 teammates just teamkilled me because I wiped a whole squad I reported them and have video proof what should I do??

fallow plume
#

Hello any mod i can talk with

#

?

balmy briar
#

Ye same @tender pond but that’s less annoying atm

night cloak
#

@tidal mist ye says 14th of july, but idk if that's correct or not, if it is i can easily hit lvl 100

#

@alpine silo, If you've reported them, you've already done with your part.

safe elbow
night cloak
#

@safe elbow, This remains this way for few seconds after starting TDM mode or for the whole match?

fallow plume
#

@night cloak i have been completing a tons of royal pass missions but the missions dont get updated

#

For example the mission of landing on the school building 3 times i have landed for like 4 times in a row n completed the match as well 2 were wins one was top 10 n last was top 30 ish

#

Still the mission wont complete what do i do ??

#

@night cloak

safe elbow
#

@night cloak I’ve screenshoted all the times that has happened. About the 7th time now

#

And it stays the whole match so I have to restart and wait for it to finish

night cloak
#

@fallow plume, I suggest you to report this bug in #555492558428700682 channel using the pinned form and also try the
"Repair Client" option from the login screen in-game.

#

@safe elbow, Please try following these steps -

• Delete PUBGM'S Cache (Application settings).
• Use the Force Stop.
• Come back to the game and use "Repair Client" from the login screen.
• Reboot your device and Launch the game.
• Make sure battery save is not active.

fallow plume
#

How can I repair beacuse the repair screen doesn’t stay long for me to actually tap on it

#

As soon as i start it takes me to home page

night cloak
#

@fallow plume, You have to logout.

glossy sable
#

If not done yet, link a social media account before doing so.

vagrant onyx
#

Help ?

sage mica
#

See my Teammate tab in control and when i enter in game it sits in Top left corner...
this makes me not able to fire most of the time
no matter how many times i change its position or size
it stays as it is

glossy sable
#

@sage mica It's a known bug, TDM forces team list on the default place.

sage mica
#

didn't try classic..
dk if it only exists im TDM

glossy sable
#

Only in TDM, there's that "match info" thing that isn't there in other modes.

vocal laurel
#

Please fix my few bugs it really had made me angry

sage mica
#

hmm

night cloak
#

@vocal laurel, As far as I know the, developers are working hard to fix the bugs as soon as possible, please have patience.

vocal laurel
#

1.Gyroscope moves automatically and when it does gyroscope doesn't move according to where i move my Device
2.game crashes everytime i enter the plane (i have list so many points because of this -_-)

vagrant onyx
#

@vocal laurel they are more bugs
and hackers 100% are there

night cloak
#

@vocal laurel, I suggest you to try some basic troubleshooting steps -

• Delete PUBGM'S Cache (Application settings).
• Use the Force Stop.
• Come back to the game and use "Repair Client" from the login screen.
• Reboot your device and Launch the game.
• Make sure battery save is not active.

vocal laurel
#

I tried everything no solution i even re installed the game still same

#

There are many more bugs but please these two bugs are really effecting my gameplay , i have spent alot on this game

#

Mybe i have spent my money on the wrong game

glossy sable
#

Staff here don't have direct contact with devs, complaining here won't change how it goes. Devs are already working on most bugs, you just have to be patient.

night cloak
#

Please use #555492558428700682 to report bugs. Make sure there are no duplicates.
If it is, go on ahead and upvote the message. If not, feel free to create a new report.

Please note that the occurence of bugs vary depending on devices and the bugs are receiving hot fixes constantly, please deal with patience. @vocal laurel

vocal laurel
#

I am unable to send a message there

glossy sable
#

Read pinned messages.

gusty lodge
#

MALAY people?

glossy sable
#

Please read this channel's pinned messages for further information, @vocal laurel:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
gusty lodge
#

cant join pubg mobile

#

emu

storm flumeBOT
#

Hello, @gusty lodge!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

dusk vortex
#

hello

#

u saied the hackers will be expired

#

today i played 3 games

#

2 on mobile and 1 on pc emulator

#

i found 3 hackers fast speed jump high aimbot no recoil

dense ridge
#

Hackers will always be there

night cloak
glossy sable
#

Please read the channel's pinned messages for further information, @night cloak:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

@glossy sable i couldn't find it in the pinned messages

glossy sable
#

Read it carefully, there's a link. And check if your issue hasn't been posted already.

night cloak
#

@glossy sable thanks

glossy sable
#

No problem 👍

serene steppe
#

Cant they do like a fix campaing

#

Whwre they first of all fix the lag so i can play on my S9 bettr then 20Fps and then fix most of the bugs

coral stone
#

Fuvk pubg

pale falcon
#

Please don’t swear, @coral stone.

coral stone
#

Yes it's a fcj k game with lots of bugs and unfamiliar crates odds

#

Can't even they don't have time to fix their lag and effin bugs

serene steppe
#

My whole clan has quit because of bugs and lag

coral stone
#

#fcukpubg

pale falcon
#

I won’t be warning you again about the swearing, please stop.

coral stone
#

Ok it's alright sorry

serene steppe
#

@coral stone just quit pubgm.. like i will do

pale falcon
coral stone
#

I don't have permission their

pale falcon
#

Please go to #chat for unrelated conversations, @serene steppe.

#

I know you don’t have permission, you have to fill in the form on the pinned message.

coral stone
#

Where is that

storm flumeBOT
#

Please read this channel's pinned messages for further information, undefined:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
pale falcon
#

You can follow the process above, @coral stone.

coral stone
#

Ok

junior solar
#

Hacker Hacker everywhere 😫 winner

pale falcon
#

You’ll just have to keep reporting them, @junior solar. We can’t do anything.

junior solar
#

i did every time.

coral stone
#

Can i use gfx tool

#

And there is no form in pinned messages

junior solar
#

@coral stone NO i think.

coral stone
#

Gfx is good it's not hacking tool

junior solar
#

@coral stone yes bro but your account will be banned if you try to manipulate their terms and conditions.

coral stone
#

@😂😂i even hava a hacking account at crown 1 till now no ban. But using gfx tool iam having a threat of ban 😂😂

#

It's easy to hack after the new good and excellent update 😂😂😂

junior solar
#

😋 👌

coral stone
#

But the lag is the only threat for hackers

glossy sable
#

@coral stone There is a link in the pinned message, and GFX is bannable offence.

tacit hazel
#

What am i supposed to do to complete tdm shoutouts?

cinder hemlock
#

Hello, we want join to esl tournament. But are the tournament entries over? Don’t know. Any help for this..

#

@neon patio

night cloak
#

yall gotta fix ur controls on tdm

night cloak
#

Anyone else getting knocked & dying before the bar even runs out it’s happen to me & a friend twice now on squads classic mentioning here for someone who knows where to report. Besides this lag frame drop and play zone letter appearing on my screen throughout the match among other things.

woeful bone
#

Why do items I have disappear, like 3 to 4 outfits I dont do t have anymore

zenith haven
#

so all my games are with matchmaking players and i got this ban today. i make more than 20 reports a day for all the hackers who kill me. it was one day ban and now it's one week. anyone experienced this?

runic niche
#

Do you team with hackers?

night cloak
#

Can u make it so u can invite people in custom rooms

#

It’s actually annoying

zenith haven
#

@runic niche i play mostly matchmaking so probably

daring patio
#

The feature is already present in game, @night cloak.

night cloak
#

@daring patio it says only owner can invite

daring patio
#

That is not true, @night cloak. I have invited several people into custom rooms, that were not owned by me, alot of times.

night cloak
#

Just today in snaps only the owner of the room could invite

rocky ridge
#

For once and all!

vagrant onyx
#

@rocky ridge ikr
people keep asking the same over and over

runic niche
#

This is a year ago

night cloak
#

@daring patio since the update only owners can invite people u can ask other people if u would like

daring patio
#

That Twitter clearly says PUBG Support and not PUBGM Support, @rocky ridge. That statement is about the Steam version.

I will have to check it out, @night cloak.

night cloak
#

K thanks

livid blaze
daring patio
#

Tap on continue?

livid blaze
#

Yup i updated it.. but what is this for??

#

Any fixes?

daring patio
#

Not aware of that information, @livid blaze.

livid blaze
#

@daring patio K np.. i think it just rolled out in last hour..

inland plaza
#

Admin please give information for 4mb update

night cloak
#

The small patch may fix some other bugs, we are not sure, @inland plaza.

livid blaze
night cloak
#

Where did you get this, may I ask, @livid blaze?

willow dune
#

Probably not legit
They dont use word customers!

gaunt orbit
#

FYI sound is still not right. Did not even hear a player jump out a window behind me. I hope the sound issue is still on the bug list

idle violet
#

Yeah they just amplified the worst footstep sound

night cloak
#

can I merge a account ?

#

No.

#

can you delete a account

#

so that i can use the google services on my guest account

#

i made the google account my mistake

#

No

rain tusk
#

I live in India and and my friend is from indonesia is accessing my account so my account gonna ban even if i am not using VPN?

night cloak
#

will the ability to delete account be implemented in the future ?

rain tusk
night cloak
#

@rain tusk Your Account is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use Your Account. Your Account name, user ID and other identifiers you adopt within our services remains our property and we can disable, reclaim and reuse these once Your Account is terminated or deactivated for whatever reason by either you or us.

rain tusk
#

@night cloak we brothers play game in one account for so long time. And now i have exams going on he moved to indonesia for job. But in his free time i told him to access our account because for RP missions. But we are not using VPN at all.

night cloak
#

you might get banned @night cloak care to chime in ?

runic niche
#

How will tencent know you are sharing your account?

night cloak
#

Yes?

runic niche
#

Account sharing isnt allowed but they have no idea you are sharing if you dont tell anyone

rain tusk
#

So pubg is going to banned my account too if I moved to Indonesia in August?

runic niche
#

No

#

How do they know it's 2 people? This is stupid

night cloak
#

@rain tusk It won't cause any issue, just don't login to your game meanwhile. Let your brother use it.

rain tusk
#

But it would affect my IP address as I moved to Indonesia.

runic niche
#

So?

night cloak
#

It won't cause any issue if you're not logging in from different countries frequently*

runic niche
#

If I vacation to another country would I get banned? Obviously not

rain tusk
#

I got it now. Thanks for support

#

But what about my brother who is accessing my game in Indonesia?

night cloak
#

@rain tusk Don't worry.

rain tusk
#

Well Thanks then.

night cloak
#

@night cloak ^^

#

ty

#

👍...

#

Can someone help me

#

@night cloak

royal light
#

What's the new update of 4.04mb?

coral stone
#

Yeha this usless effin game was crashing and closing the and taking me to home when I shoot the fycking enemies

night cloak
#

@royal light

Patch notes:

  • Fixed an issue with beard colour.
  • Fixed an issue with player head going out of screen while playing the MVP emote.
  • Fixed an issue with mini map.
  • Corrected various other minor problems.
livid blaze
#

@night cloak official twitter handle of PUBGM Japan..

night cloak
#

(4MB update) Patch notes:

  • Fixed an issue with beard colour.
  • Fixed an issue with player head going out of screen while playing the MVP emote.
  • Fixed an issue with mini map.
  • Corrected various other minor problems.
#

Can u help me @night cloak

#

@night cloak Uninstall the game and reinstall it from Play Store.

#

Ok

livid blaze
#

I think full client repair will work, no need to uninstall...

earnest skiff
#

hi are mystery crate or whatever items permanent?

night cloak
#

Already uninstalled...

#

It happens when they install from other sources. It's better to get it from Play Store.

earnest skiff
#

cause i really want that m416 skin, and i don’t wanna waste my uc if it’s temporary

night cloak
#

I got it from play store lol

livid blaze
#

@night cloak yo u know better all d way..

night cloak
#

@earnest skiff Can I see a screenshot?

livid blaze
#

@night cloak try safe installing again....

night cloak
#

Ok

nocturne portal
#

What was that 4 mb update today?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @nocturne portal:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
wooden ore
#

Whats in 4mb update?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @wooden ore:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
onyx cairn
#

As i see, your notes are incomplete

#

@night cloak

wooden ore
#

Hey i need to report a bug
If we have a customized hud and we have changed the position of (player names)
They still stay on default position in tdm mode

night cloak
#

@onyx cairn Suggest the changes required and I'll happy to edit it. :p

#

@wooden ore Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

wooden ore
#

Okay

night cloak
#

Problem displayed in default color when changing the color of the beard ・ MVP Emote is playing, the head goes out of the screen ・ Tap the mini map Problems that mark can not be displayed in real time, adjustment of some effects, correction of other problems

#

Wonder what the bolded part means.

onyx cairn
#

Hotfix 6/18

• Fixed a bug that did not show markers on the mini map in real time
• Optical correction for the color of the beard when different items have been equipped
• Fixed a bug in MVP shoutout where characters were larger than their screens are shown
• Fixed a bug in Royale pass that didn't display missions in real time
• Fixed the red dot that indicated that RP missions were not picked up
• Adjusted HUD settings for FPP / TPP. The selection now retains the last selected one for both modes
• Season 7 compensation for wrong symbol of the shoes in the ranking
• Fixed a bug that caused the game to reboot when the app changed (for example, accidentally)
• Fixed a bug that made the helmet disappear in TDM mode when you equip it. Also, further improvements were made in the TDM
• A format error has been resolved that displays widescreen and notch screens incorrectly
• Fixed a bug in EvoGround that selects another server at the start than it was set
• Fixed a bug in EvoGround that sent a team to TDM when setting a zombie mode
• Fixed an issue where partial silver fragments or other currencies (BP, UC) were not or incorrectly displayed in the inventory```

*As already mentioned in the patch notes to 0.13.0, we are working more specifically on bugs in the game, in which we do not hesitate you to contact us reports to report bugs or issues directly!*
night cloak
#

This was all translated via Google. :P

#

I know, right? I just wrote that the mini map issue fixed.

#

Thank you very much for the info, @onyx cairn.

#

Oh nice.

onyx cairn
#

💞 that's what I'm here for🤗

obsidian dove
#

MK14 auto sound is broken for other enemies in the field
they can only hear 1st bullet and then it gets muffled like hell at 0 to 50mtr range
plz fix it ... its been since 2 months now

#

and FPP super punch animation is bugged too

storm flumeBOT
#

Hello, @obsidian dove!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

obsidian dove
#

k😶

woven atlas
#

No

night cloak
#

Can i use gfx tool ?

atomic wagon
#

Got verification email at 10:47 but the link send was expired when I opened. Any help?

night cloak
#

@atomic wagon May I know the email address of the sender?

#

And what was it about?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

wanton solstice
#

👀

night cloak
#

Hi

#

@night cloak ^^

#

@night cloak Aloha! How can I help you?

#

lol hi

#

most friendly welcome to a server... ever @night cloak

#

Thanks

#

@night cloak This is a support channel, do you need any help?

#

Yeah, it says I need an administrator to download pubg

wanton solstice
#

What

night cloak
#

Dont really know what that means for me

#

Please don't troll in this channel.

wanton solstice
#

Maybe its scam @night cloak

night cloak
#

baby marshy wdym?

#

How am I trolling?

#

Can you elaborate your issue?

#

It comes up with a box that says 'do you want to allow this application to make changes to your device"

But there isn't a yes or ok button

formal jungle
#

What came in the 4 mb update?

night cloak
#

@night cloak Can I see a screenshot?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @formal jungle:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

My computers hella old

formal jungle
#

Thx

storm flumeBOT
#

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

opaque creek
#

Hi sir

night cloak
opaque creek
#

I'm pubg lover

night cloak
#

@night cloak Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

#

seriously

Thanks for the help i guess

reef creek
#

Is it any way to switch facebook account to another fb? Because i have my real friend in my other fb account.. So i want to switch my account is it possible?? Or how?

night cloak
#

@reef creek You'll need to create a new game account.

opaque creek
#

But I'm so much love pubg but total youtube steam player are hackers using esp hack

#

This is not good for me or pubg

reef creek
#

There is option for unlink account? What does it do then? I thought it can do the same..

opaque creek
#

Sir whare I can report is type of hacking

night cloak
#

@reef creek There is no option for unlinking. You probably read it wrong.

wanton solstice
#

Lol

storm flumeBOT
#

Hello, @opaque creek!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

onyx cairn
#

The only thing you can do is asking Facebook to revoke access to your account. But it can't be unlinked by Tencents support. Please contact Facebook Support for further informations.
@reef creek

opaque creek
#

Sir but no ban player
Player get no ban using rooted phone ya emulator vn hax, pubg not decte of hack
& Some aisa top 5 thousand player are hacker can you check it
& Most from china,india
& Sir I'm indian but not hacker

night cloak
#

@opaque creek We are not knighted by the Queen. And you'll have to report in game for any technical issues or cheaters.

onyx cairn
#

If we were knighted, we wouldn't write here! 🤔

You can report videos on YouTube directly to YouTube, additional to that, report the player in the way @storm flume posted above.
@opaque creek

atomic wagon
night cloak
#

@atomic wagon Were you expecting an email from them? Do you know what was the verification link about?

atomic wagon
#

@night cloak yes I am, I see that in ingame settings>link but my question is why is it expired within 2mins of its appear

whole basin
#

WTF ...please Fix the glitches

night cloak
#

@atomic wagon Mmm a region specific setting. Did you try again? There might be a delay with the server sending email with a bit delay.

storm flumeBOT
#

Hello, @whole basin!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

atomic wagon
#

Yes tried on another email address, but still now no email appeared from there @night cloak

night cloak
#

@atomic wagon Try again at a later time. The client server may be busy atm.

atomic wagon
#

Ok thanks

twin thistle
#

Help

#

Any mods?

night cloak
#

How may we be of assistance?

spark marlin
#

how can i play full screen pubg

night cloak
#

What do you mean, @spark marlin?

spark marlin
#

i am using oneplus 6 having notch display y i cant u notch

night cloak
#

Are you sure you have your settings set to Notched?

spark marlin
#

yes i select notch and many times i reset screen

#

nothing happens

night cloak
#

Try setting it back to normal, restart the game then set it to Notched.

spark marlin
#

i try that y i need help

twin thistle
#

Is this a joke

night cloak
#

It is not.

twin thistle
#

Then why r there hackers still

#

I have video

storm flumeBOT
#

Hello, @twin thistle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

Reports help provide the system with more details about the user.

twin thistle
#

@night cloak i report 2 days ago hes still in game

fickle ibex
#

I get return mission when I don't log in for 5 days, right?

night cloak
#

It takes time, I suppose, @twin thistle.

#

Not necessarily, @fickle ibex.

#

It should take longer.

livid blaze
#

@twin thistle lol u reported 2 days ago.. i reported in the first week of may.. that bug is still here... Wait for the devs to analyse the bug and fix...

blissful fog
#

do we get banned for using vpn?
my friends have been talking about it
i just wanna clarrify

night cloak
#

Depends on what you're using it for, @blissful fog.

blissful fog
#

i dont use it but my friends do

night cloak
#

They're*

blissful fog
#

or atleast used to

#

now they are afraid saying that u get banned and stuff😂😂

night cloak
#

If they're using a VPN service to obtain rewards that normal players do not have access to, then it is not allowed.

blissful fog
#

ok so if they use to just to play then they wont get banned right?

night cloak
#

Yes, they won't. However, using a VPN can convince the anti-cheat you're playing on a shared/sold account (it sees your playing from several different countries), which would also violate TOS.

#

We don't suggest using it.

blissful fog
#

okok that clears up a alot of things

sturdy kelp
#

Does anyone till have a solution for the 3000 ping

#

I Used GPS, after that it came down to 1500 ...bruuuh

coral stone
#

Use gfx tool

sturdy kelp
#

It doesn't help with ping bro

final valve
#

Get better network

half kayak
#

@sturdy kelp I'm pretty sure we've had this conversation yesterday, just wait for the next update because it seems like its a server issue.

#

@coral stone using gfxtool gets you banned, please do not reccomend it.

harsh lake
#

@half kayak the return gifts is permanent no temporary in the game???

#

Anyone??

gentle panther
#

Lol gfx tool alters system file

proper veldt
#

i need help my friend lost his facebook account. now he can't login to his game. only facebook account is connect. TIA

vagrant onyx
#

@proper veldt contact facebook support

proper veldt
#

nothing from facebook

#

my friend add his phone in the game

harsh lake
#

@night cloak the return gifts is permanent no temporary in the game???

night cloak
#

What do you mean, @harsh lake?

harsh lake
#

The return gifts like the S12k,the skull shadow set and the other one, is it permanent?

#

@night cloak

kind ivy
#

Hi

dapper panther
#

How can i fix this .. i delete the app and install it again but still the same

kind ivy
#

Help me someOne

#

Can i use gfx tool

#

Aa my game lags a lot i use gfx toOl to play on low settings

#

After this update i think i will get banned

bold siren
#

Try switching your internet connection, @dapper panther.

#

It will get you banned, @kind ivy.

kind ivy
#

@bold sirenHow u know

half kayak
#

@harsh lake yes they are, you can only choose one of them and conplete missions to earn them.

dapper panther
#

I tried .. still same i used celluar and i use the wifi !! I change the wifi all the same

harsh lake
#

Thanks

half kayak
#

Anytime.

kind ivy
#

@lime juniper

half kayak
#

@kind ivy You have gotten your answer to your question from sobber, do not tag an admin.
Using gfx tool will get you banned.

kind ivy
#

@half kayakohkpubgm_conq

dapper panther
#

Error code 554762241 !!! Cant login . What should i do ?? I change my iphone for the game

half kayak
#

Renoot your device.

dapper panther
#

Reboort u mean i delete everything and restore my iphone like new

willow dune
#

Restart*

dapper panther
#

@night cloakrple restart still error but if i reset my iphone like new again i will login or will five me the same error!!!

#

@bold siren restart my iPhone like new will fix that error !!!

night cloak
#

hey, how can i hide or enable hotness?

#

in oubgmobile like those chicken u give

summer gazelle
#

so just now i buyed the prime plus for 399 rs But it deducted 850 rs from my bank account please need help

merry monolith
#

Before updated in 12.5 I not equiped any gun after update I can able to equip any gun it's a bug and in premium crate Godzilla sound is not comming and sometimes it was lagging and framedrops even there enimies is not there then also lagging and sometimes joypad is not responding..

south magnet
#

Is anyone here who is aslo facing texture render issue while landing and having a good connection of internet :(..?

teal cradle
#

@south magnetme

night cloak
#

If i get a legendary before i get to the 10th spin, will i still get another one guaranteed on the 10th pull?

teal cradle
#

@night cloakdont think so

night cloak
#

I am talking about that pubg premium crate since it says the 10th pull is a guaranteed legendary

#

How can we pass our suggestions ? I think spectators should be able to report hackers too

#

@south magnet bad rendering has nothing to do with the internet, it's your device

south magnet
#

@teal cradle 😥

#

96 ping bt the texture are not rendering

#

Is anyone having any solution..?

#

@summer gazelle if you are buying from same e-mail id then it will cost 850₹..
Try a new email id..then it will cost 390₹

shell yew
#

Anyone help me out with autoclicker.
Will I get banned if I use auto clicker

summer gazelle
#

@Noob YT#3294 that mean i will get 900 uc instead of 600 uc 🤔

south magnet
#

@summer gazelle no you will get the same 900uc with just 390₹

#

@night cloak😣

#

@summer gazelle😅😂

#

@summer gazelle great 🤗

night cloak
#

@night cloak this guy needs help, he's been trying to contact you guys everyday, his account got banned for no apparent reason, and he hasn't got any reply since. help him.

#

@peak elbow

#

no reply ?

peak elbow
#

That's the only response I got from Tencent

night cloak
#

smh

vocal laurel
#

I haven't got my UC back i have proofs that i bought it, i saw many of my friends got it but i didn't why

#

Neither the bugs are fixed

night cloak
#

This channel is run by volunteers, players just like you. No one here is affiliated with tencent. You think you got banned wrongfully? You are more than welcome to file a claim in-game and contact customer support. Unfortunately, no one here is able to help you regarding in-game bans.

#

I have a issue: I ddn't have the sound on my Godzilla suit (the emote) !

#

How can I have it ?

azure carbon
#

I cant add UC. It has been 3 days i played more than 5 hours, but still. Any idea?

little kestrel
#

@night cloak check ingame sound volume

night cloak
#

I would say you should contact customer service since you have already played enough to be able to purchase again. Please take a look at #481198147478224896 6.1 and 6.2 , @azure carbon.

#

He will have to contact customer service regarding that, @night cloak.

#

There's nothing we can do about it here.

gaunt galleon
#

every where hackers

agile nacelle
#

Matching in tdm is not right most of the time it's a 3v4 matching enemy team always have one player more than my team

storm flumeBOT
#

Hello, @gaunt galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

One of your teammates probably left the match, @agile nacelle.

soft forum
#

.hacker @gaunt galleon

#

@night cloaki statisfy with you

proud flume
#

Hi

night cloak
#

@little kestrel tout est bon pourtant

untold anvil
#

Anyone else still having this issue your camera completely shifts to a different direction by it self

half kayak
#

check if gyro scope is on @untold anvil

night cloak
#

4mb update what for?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @night cloak:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Well i finished my subscription, and i cancelled it but i still have it?

#

And isnt it that you need to repay every monht.

#

I somehow still have it, even tho i have no subscription on playstore.

#

Did you pay for the second month?

#

If not, the current subscription probably has not ended.

#

I didn't pay for the next monht.

#

It must be the latter then.

#

So i still have it for a few days?

#

I suppose so.

#

Aight, thanks. winner

untold anvil
#

@half kayak I don’t use gyro

#

This bug was on season6 as well

night cloak
#

@untold anvil It was supposed to be fixed in this recent update, are you still facing it?

untold anvil
#

@night cloak yes if I’m not wrong it’s forcing me to face down every time

#

Did you watch the video btw?

night cloak
#

Which video?

soft forum
#

@night cloak @untold anvil don't chat please move to #chat

untold anvil
night cloak
#

@soft forum May I know why did you think we were chatting?

soft forum
#

@night cloakbcz he started over telling about the videos so I think like that sorry for it

night cloak
#

@untold anvil That's some horrible desync issue. Please do as error said.

vagrant onyx
#

@untold anvil they nedd to fix that
also make kar98 1 shoot in every where they enemy get hit

night cloak
#

@soft forum Please avoid jumping into support channel when there's already a staff member. Wait at least 3 minutes.

untold anvil
#

@night cloak comeone that’s not dsync

soft forum
#

@night cloakam sorry please don't angry on me

untold anvil
#

The shots don’t register

night cloak
#

@untold anvil If you think it isn't, upload the video in YouTube/drive and attach the link in #555492558428700682.

#

@soft forum It's just a remainder.

soft forum
#

@untold anvil see your ping

coral stone
#

I get only silver fragments

soft forum
#

@coral stonetell the issue

untold anvil
#

@night cloak does anyone view the reports?

coral stone
#

@i spend neary 700uc and got only silver fragments

night cloak
#

@untold anvil Yes, every week these reports are being collected. The one with a lotta 👍 gets previewed.

soft forum
#

@coral stoneit is not a bug but it depends upon your crate opening

coral stone
#

I even can't report it I don't have permission

soft forum
#

@coral stoneit is not a bug

night cloak
#

@coral stone Just buy items from shop. You'll get random stuff from crates, if you don't spend at least 475$.

coral stone
#

Ok then my game is crashing while playing and getting low fram rates and closing the app

untold anvil
#

@night cloak alright thanks

night cloak
#

@coral stone Try setting your graphics to smooth and frame rate to max - your device supports. Also make sure to close other apps before playing the game.

coral stone
#

But gfx tool helps me a lot

soft forum
#

@coral stonebro GFX tool is not safe. Please avoid it

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

coral stone
#

I using it till now but nothing happened and even iam using hack on another account with ace tire that's even not banned

night cloak
#

Remove zombie mode from pubg to make it light and run smoothly on any device

soft forum
#

@night cloak that can't be done only for one player

#

If you want to give a feedback go at customer support @night cloak

night cloak
#

Make a poll

#

Let's see what happens

dapper panther
#

On 16th jun i purchase 3 times but i got 2 times .. the first purchase they took my money but i didnt received my UC . 2nd and 3rd are ok i received my UC . So please help me with my first Purchase please

night cloak
#

@dapper panther Take a screenshot of the 1st purchase receipt 🧾 and send it to customer support in game. You'll get it within a few days.

dapper panther
#

@night cloak i did .. they replyes that i got UC in the same day. So i told them i purchase 3 times not once

#

And its not the first time that happened to me

soft forum
#

@dapper pantheri think we can't help here talk it in game customer support

#

😭

night cloak
#

@dapper panther If that's the case, I'd suggest to take a refund from Google Play. Before doing that, make sure you really didn't get the UC for first purchase.

soft forum
#

❣️

night cloak
#

I mean Apple Support

dapper panther
#

@night cloak im sure i didnt get the UC. I talked to apple support and they said that i have the purchase history and the game took the money. Pubg customer support sent me msg that they cant give me UC for free. And closed the case. I send msg again and im waiting

olive wyvern
#

What was the update for? Just crates? Any fixes?

night cloak
#

@dapper panther Just request Apple Support for a refund and it should fix the issue.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @olive wyvern:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
dapper panther
#

@night cloak apple said talk to pubg .. pubg said talk to apple 🤣🤣🤣 playing like Tom and jerry

night cloak
#

@dapper panther Apple Support is the last place where you would definitely get support from. If they cannot help you, it's bad luck then. You can get refund from your bank account, if you wish.

dapper panther
#

Nothing fixed . Still the voice not working good+ stuck when we start the game i must close the app and open it again or disconnect and re connect .

willow dune
#

@dapper panther for the game struck on loading upon starting a match
I recommend going to training mode 2 times before entering a match.
It helps me always so it may help u too!

dapper panther
#

I will try thanks @willow dune

dense topaz
#

I want link server

#

Link server pubgm

storm flumeBOT
copper parcel
#

Why i got banned 10mn? 🤔

nova bluff
#

Which I never did

#

I swear that I never teamed up with randoms from the time I had started playing

#

And I want my account back.

#

And if I wont be able to get my account then give me my uc which I have to get from prime plus

copper parcel
#

I think they r drunk xD banning clean players while the hackers are hacking from saison 2

glossy sable
#

@nova bluff You had a 1 week ban for a first degree offense.
Meaning, you'll get your account in 1 week, so no need to worry.
You will have all your RP, XP, UC and else restored, nothing will have moved.
Be careful about who you team up with.

#

@copper parcel Are you using VPN?

nova bluff
#

But I never teamed up so why would u ban me?

#

I dont even play solo mode

gritty lava
#

Can u guys please fix the hitmarkers? I hit this dude with a shotgun POINT BLANK and he doesn't die and I die FIRST after 1 second and I was 67ms

rare scaffold
#

@nova bluff you don't play solo mode means you play duo or squad, that means you get paired with random players and one of them could be a hacker

nova bluff
#

Yes that happend

crimson kettle
#

if i used gfx tool so my account will be banned or not can anyone tell me please

nova bluff
#

So I got banned because a random person in my team was a hacker?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

There is a risk, yes, @crimson kettle.

glad palm
#

can someone help me

so i was doing an rp mission and its to land on top of a building in san martin and use the greet emote on los leones but when i did that and then i die it didnt count as my finished rp mission.

night cloak
#

You'll have to jump and move around when you land on the house so the game can register.

glad palm
#

for how many mins?

night cloak
#

Just a few seconds.

glad palm
#

dude i literally did that

#

it didnt even register smh

night cloak
#

You'll have to do it again, I guess.

glad palm
#

even the emote mission didnt work

#

and i landed few times already in el pozo didnt also work🙄

night cloak
#

Terminator achievement bugged and ive reported it but i dont if im doing it right cos in the match i get the terminator medal all thr time

vague onyx
#

Watch some tutorials on YouTube, that might help you. @glad palm

night cloak
#

?

glossy sable
#

@night cloak Terminator achievement is having a "close win", meaning having 40v39 kills.

night cloak
#

Oh

#

Ok whats shutout mean then

glossy sable
#

Winning while enemy has less than 20 kills.

thorny dirge
#

Ok this happens few time a day when ever i go into match got stuck in loading screen,i have to restart my game to fix this

teal cradle
#

guys my ping is always 90-100 when i enter a fpp match it becomes 968 and then 500 then comes back to normal i have lost to many games but plz dont say to me its becz of my internet since it is very fast and good

#

any solutions?

hoary grove
#

What is this need help

teal cradle
#

why is everyone getting that

hearty zenith
#

Hello, would i get banned if i use vpn?

glossy sable
#

VPN isn't "unallowed" by ToS, however its usage is not recommended. Use it at your own risk.

night cloak
#

You won't get banned @hearty zenith

teal cradle
#

guys what is the 2dollar reward in google play?

hearty zenith
#

@night cloak they say that after the 0.13 update, Players will get banned for vpn. So that’s not true?

#

??

#

So I won’t get banned for using vpn to get some items?

night cloak
#

Happens every once in a while, @thorny dirge.

prisma oasis
#

Why today we have got 5mb ingame update?

night cloak
#

You will have to contact customer service regarding bans, @hoary grove.

#

It depends on what you're using it for, @hearty zenith.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @prisma oasis:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
hearty zenith
#

@!@night cloak There are some events that are not available in my country. If I use for getting those gifts , then will I get banned?

night cloak
#

It is not allowed, @hearty zenith.

hearty zenith
#

So that means I’ll get banned?

craggy blade
#

@hearty zenith No

night cloak
#

Not necessarily.

teal cradle
#

@night cloakdo u know what is the 2 dollar reward from playstore

#

i cant use the reward

night cloak
#

I have not received such offers, so no, @teal cradle.

teal cradle
#

@night cloakthey sent me a 2 dollar spent on select apps

night cloak
#

I presume it's a discount off the original price.

upbeat adder
#

When i am playing my man is auto runing.i am not touch my phone screen.the movement button is automatically work without my touch.help me. I reinstalled so many time game and change da networks operator bhut i sitll suffer this problems

hearty zenith
#

Is there a risk if I plan a classic mode mstch with vpn?

night cloak
#

@upbeat adder It is actually a feature, you can auto run just by swiping up the movement button.

#

@hearty zenith Using VPN is not recommended. You can use it on your own risk.

hearty zenith
#

If they ban me for vpn? Would it be for 10 years like cheating? Or less than that?

upbeat adder
#

@night cloak bro i. Not touch my phone screen the man still running.

#

When i am knock the man moveing automatically

#

Eneny kill me

scarlet kayak
cobalt nexus
hearty zenith
#

@night cloak I used it just once 2 days ago. So there is still a risk?

night cloak
#

It's most likely your device that's causing it, @upbeat adder.

cobalt nexus
#

When will they fix that squad list bug???

night cloak
#

Like I've said, it depends on what you're using it for, @hearty zenith.

upbeat adder
#

@night cloaki have poco f1.which have 845 SD

storm flumeBOT
#

Hello, @cobalt nexus!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

It has nothing to do with performance.

hearty zenith
#

@night cloak I used it once to obtain a reward. I didn’t play a match .

scarlet kayak
#

@night cloak take a look at my SS and give me answer how can a Crown 1 player have a player bronze v player in the server and he don't have any team mate

night cloak
#

You just need to take control of the joystick and you'll be fine.

#

It's entirely up to you if you want to take the risk, @hearty zenith.

cobalt nexus
#

I'm pretty sure devs know about the bug @night cloak i just want to know when they are gonna fix that

#

Its been a week now its just a small bug why take soo long 😵

gilded citrus
#

my wifi bar is full but it still shows on my pubg its one bar of wifi.

hearty zenith
#

@night cloak And one more question. If I get a ban, for how long will it be approximately?

gilded citrus
#

and also my pubg is just very laggy and my sounds lags a lot.

night cloak
#

You are looking at that player's TPP duo stats, @scarlet kayak. He may very well be soloing.

#

I'm not sure, @hearty zenith.

gilded citrus
#

every time i kill someone and then it comes the sound of gun firing.

night cloak
#

Your internet connection is weak then, @gilded citrus.

gilded citrus
#

hmm.

hearty zenith
#

@night cloak Can it be for 10 years?

night cloak
#

We do not have an exact date on when a hotfix for that issue will be released, @cobalt nexus.

gilded citrus
#

im right beside the router lol.

night cloak
#

It is possible, @hearty zenith.

#

That's not how it works, @gilded citrus.

scarlet kayak
#

@night cloak so it means If I am ace in fpp I'll face ace level opponent in tpp

cobalt nexus
night cloak
#

No, @scarlet kayak.

upbeat adder
#

@night cloakWhen i am playing my man is auto runing.i am not touch my phone screen.the movement button is automatically work without my touch.help me. I reinstalled so many time game and change da networks operator bhut i sitll suffer this problems

night cloak
#

It's entirely based on your rank.

cobalt nexus
upbeat adder
#

Answer me

storm flumeBOT
#

Hello, @upbeat adder!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

hearty zenith
#

@night cloak Did vpn start being illegal after the new update or was it always illegal?

night cloak
#

It was never illegal.

#

For the final time, it depends on what you're using it for.

scarlet kayak
#

The whole lobby was shouting at him @sheth

gilded citrus
#

im also confused what is the point of camera and what does it do in ur sensitivity setting.

hearty zenith
#

@night cloak As i said, I am not cheating. I just obtained some rewards from another country. So that means if I really travel to that country and obtain the reward, I’ll still have a risk to get banned?

sly hatch
#

So what's the point of selling flag cards in the shop when you can't use it ? it asks me to wait 60 days just like the free flag change duration, am I doing something wrong ? is it bugged ? or this is how it works ?

upbeat adder
#

@storm flumethey are not answering my questions

night cloak
#

In that case, you will not, @hearty zenith.

#

I assume it's the eye icon that lets you view your surroundings without obstructing your character's movement, @gilded citrus.

hearty zenith
#

@night cloak How does the game know if I am really in that country or I used vpn to change my ip?

gilded citrus
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oh.

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then what is the point of red dot, holographic, aim assist in that camera section?

sly hatch
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@night cloak Can't able to use flag card.

night cloak
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I'm not sure what the purpose of that is, @gilded citrus.

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You will have to wait another 60 days to use it, @sly hatch.

sly hatch
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@night cloak Then what's the point of selling flag cards in the shop when you can't use it?

night cloak
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There is a cooldown for changing flags.

hearty zenith
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@sly hatch which flag cards are u talking about? Which section in the shop?

night cloak
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You can use it. You just need to wait 60 days.

untold anvil
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There’s a issue with 3D Touch

glossy sable
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@gilded citrus You can have different sensitivity settings for each different scope.

storm flumeBOT
#

Hello, @untold anvil!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

sly hatch
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Even it says using that i can change my flag once per day. Then, why it's not working?

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@night cloak

night cloak
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You can only change it once every 60 days, @sly hatch. I'm not sure why it says that.

sly hatch
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Then, don't u think it's a bug. And, u guys should fix that stupid thing.😠

storm flumeBOT
#

Hello, @sly hatch!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

gilded citrus
#

my friend changed my settings. Now when i swipe through my screens, its way too fast! I don't know what he did and how to adjust the speed when you swipe through the screens.

night cloak
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Third-party camera.

gilded citrus
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ok.

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thanks.

lavish tartan
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Anyone ever had the problem where when you're moving your directional pad and you used the aim side it causes you to spin around wildly. Thanks in advance

distant escarp
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what's your Operating system? @lavish tartan

lavish tartan
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Android @distant escarp

distant escarp
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i know, but what version?

lavish tartan
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8.1.0

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@distant escarp

distant escarp
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okay what you have to do is delete your current game and download a new one from the official website

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or just upgrade ur device

lavish tartan
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I downloaded game from play store. It only does it if I move not at same time. If I go to Sprint and then move aim side it works great

merry sandal
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Have you tried repairing your client, @lavish tartan? It should fix the issue.

lavish tartan
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Never tried but I'll do that now. Thanks everyone

narrow night
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btw

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about crates, opened 10 and i didnt got any legendary item.

nova bluff
#

My account got banned for 7 days so will I get the uc from prime plus for those 7 days?

merry sandal
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You aren't guaranteed to always get items you want. Some people are lucky.

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I don't believe so, @nova bluff.

raven wadi
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One of my clan member told me he is ban for 27 days

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Is there any way to know why he got ban

dense path
#

I want to buy Nubia Red Magic 3, in this phone have in build Trigger button, is use as 3d part or not???

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@nova bluffwhy your account ban???

narrow night
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@merry sandal it say you will definitely get , lmao. if its fake just remove it xD

thin orchid
#

I finally just managed to meet the requirements of the “Sharpshooter” achievement in my most recent solo match, but I didn’t even get the achievement for it. Is there anything that can be done about that?

night cloak
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The suspension interface shows why he was banned, @raven wadi.

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You may have shot someone in the body, @thin orchid.

thin orchid
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They were all headshots, 3 in a row

night cloak
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Were they at least 50 meters away?

thin orchid
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Yes, they were all over 50 meters away

night cloak
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And are you playing a solo classic match in platinum or above?

thin orchid
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Yes, I’m currently in Platinum 3 on Eu servers, which is where I was playing

night cloak
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You'll have to redo the achievement all over again, by the looks of it.

#

You could try contacting customer service.

thin orchid
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How can I contact them? I mean I already tried in game and that didn’t work

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

thin orchid
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I’ll try again then

narrow night
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if you miss a single shot! you wont get it @thin orchid

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3 bullets , 3 headshots

thin orchid
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Yeah I just tried with customer service again and nothing. Also @narrow night I didn’t miss a single shot haha, I had a VSS on me, set it to single fire and took 3 shots in total. All 3 were dead by headshot, one bullet each

narrow night
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aww

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hope it works!! good luck man

thin orchid
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Thanks, I appreciate it. Both times I’ve tried to reach customer support all I got was that answer machine, I can’t seem to actually find a real person to talk to about this issue

gaunt orbit
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AG3NT | THØMYesterday at 11:40 PM
Yeah they just amplified the worst footstep sound
This is exactly what I thought they did...still hoping this sound issue is on the bug list

night cloak
#

Anyone know what you updated today?

gentle cliff
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@nova bluff why it happened?