questions

[tidal mist]

You might have logged into VN or KR

[hardy jay]

No sir No

[cursive verge]

@tidal mist tomorrow? it will be there?

[hardy jay]

I have never login In both the server

[tidal mist]

@cursive verge no idea yet

@hardy jay We cannot help about anything in that,I'm sorry but it is what it is.

[cursive verge]

ok

[tidal mist]

You can continue on VN or make a new account on global

[hardy jay]

But i have spent money in that account

@tidal mist

[robust jacinth]

hello ?

[hardy jay]

😭 😭 😭 😭

[pulsar prism]

Anyone know how to make private tdm room?

[tepid skiff]

@sly streamyep

[soft forum]

@pulsar prismu can't make noww

[silver grail]

guys how to got achievement T-800?

[night cloak]

Guys beryl has no recoil after 1mb update

[gritty hemlock]

It’s been 2 days and i still keep getting kicked off the game at the start,this update is so bad :/

[night cloak]

Ya i also get kicked once

[gritty hemlock]

No like i dont even get to open the app,It goes to a black screen when i open it then just kicks me

[green edge]

What’s this ?

[night cloak]

Chicken

[green edge]

Lelel ik but what for it’s there

[night cloak]

Guys beryl has no recoil after 1mb update !

[lilac fulcrum]

My mic isn't working in game since update

[wary summit]

@molten crown when us the next crew challenge ?

[molten crown]

I don’t have any info on when exactly the next one is yet.

[weak pivot]

Guys after the update can we use gfx tools to improve quality of game

[wary summit]

@molten crown there is an ESL tournament which is scheduled every Saturday, for July. If you get the info we can request them to schedule accordingly.

[white bronze]

@weak pivot No man it will ban

[wary summit]

@weak pivot 3rd Party apps may lead to ban

[weak pivot]

But some are saying that it does lead to ban as those are just tools to boost gaming performance

[eager nexus]

turkey support team does not help @vital sluice @neon patio @flint garnet @molten crown

[weak pivot]

Sorry it doesn't*

[eager nexus]

pls help

[white bronze]

@weak pivot If u use hacks then don't worry it will not ban u bt if you use gfx tool tn it ban u

[eager nexus]

who is authorized here

[weak pivot]

@white bronze what the heck🤨🤨🤨

[white bronze]

@weak pivot yes bro it is the rule of Pubg mobile . after the update hacker kill me in the last match.

[eager nexus]

are you authorized @white bronze

[wary summit]

Is this real @weary sedge ?

[weak pivot]

Hmm so should I start hacking 😂😂😂

[white bronze]

@weak pivot yes bro you should 😂😂

[pale falcon]

You shouldn’t, @weak pivot.

[white bronze]

@eager nexus what

[pale falcon]

Please don’t provide false and misleading information, @white bronze.

[eager nexus]

turkey support team doesn’t help

[weak pivot]

@wary summit nope bro if it's his real profile he wouldn't upload a low quality pic as his dp

[molten crown]

What are you trying to get their help with?

[pale falcon]

You will be banned for hacking, that’s the truth.

[weak pivot]

@pale falcon lol I was kidding bro chill 😂😂

[frosty drum]

@pale falcon thanks you guys fixed that notched glitch 😍

[white bronze]

@pale falcon we are just joking bt it is true that hackers are still enjoying game their with hacks

[night cloak]

@weak pivot, its a serious discussion /help channel.

[pale falcon]

Please go to #pubg-mobile if you don’t require support. You can express your frustration in that section as long as you keep it civilised.

[weak pivot]

@night cloak sorry bro @pale falcon okk bro byee and thank for the info

[pale falcon]

You shouldn’t be having unrelated discussions here.

[white bronze]

@pale falcon read my prev massage

[wary summit]

Only if we could provide a feedback to Devs to stop adding cosmetics and fix the glitches in pubg. The lobby glitch still exists, headshot registry is still a problem.

[teal cradle]

@pale falconr they going to fix footstep in game?

[pale falcon]

I’m not sure when they’ll fix it.

[proper violet]

is there a solution?

[teal cradle]

@pale falconthey should realease a patch right?

[pale falcon]

I’m sorry, I haven’t been notified.

[teal cradle]

@pale falconoh ok thank u

[pale falcon]

Are you using emulator, @proper violet? If so, please move to #emulator-support.

[proper violet]

@pale falcon ohh oke sorry

[teal cradle]

@pale falconr u facing the footstep issue or not ?

[pale falcon]

Please assign yourself the emulator role in #504819353049628683, @proper violet. You have to react with the following emojis corresponding to your platform.

Yes, I am also having issues with the footsteps.

[quasi dome]

guys where can i see the charisma ranking

[teal cradle]

@pale falconoh ok thank u have a nice day

[pale falcon]

Press on rankings, your charisma ranking will be there, @quasi dome.

[plain solar]

Has anyone else been having ping spike issues over the past week or so? At first I thought it was a network issue on my end but after days of troubleshooting I have no reason to believe it has to do with my network (I have 1000 Mbps symmetrical fiber from AT&T and a good ASUS router). I went from previously having a constant steady 20ms ping for months (NA) to now intermittently jumping to around 300ms and then 900ms+, then back down to 20ms. I have tried switching to my phone's data and have experienced the exact same behavior as well. Sometimes it doesn't happen, but it happens often enough that I'm finding myself not wanting to play for fear of losing rank because of lag (I'm Crown V atm pushing for Conqueror).

[proper violet]

@pale falcon no # emulator-support.

[pale falcon]

I don’t think it’s just you, @plain solar. This has happened to me as well, I’m receiving a lot of lag spikes. I don’t know when it’ll be reduced.

[drifting charm]

@teal cradle I'm tired of tagging devs with that issue

[teal cradle]

@drifting charmit is very annoying

[pale falcon]

Have you assigned yourself the emulator role in #504819353049628683, @proper violet?

[drifting charm]

@teal cradle exactly bro, i demoted a full tier bcuz i didn't know when enemy rushed at me, I'm pushing my rank to conqueror and this bug has just stopped me

[proper violet]

@pale falcon
yes i have

[pale falcon]

I don’t think you have, @proper violet. I don’t see the role on your profile.

[teal cradle]

@drifting charmyeah i sware me too same thing i got rushed but didnt hear footsteps

[drifting charm]

@pale falcon are devs working on that issue?

@teal cradle whenever tencent lauches a new update it comes with even more and wors bugs

[pale falcon]

I’m unsure, @drifting charm. However, it would have been reported in #555492558428700682.

[dapper hemlock]

Why i don't have an obtion to copy my tpp controls to fpp?😡 😭

[teal cradle]

@drifting charmgeah i know

[dapper hemlock]

Option*

[pale falcon]

You can’t, @dapper hemlock. They didn’t add any option to transfer your controls.

[dapper hemlock]

@pale falcon but why they make this?

[drifting charm]

@pale falcon I'm stuck at middle of nowhere, can't play classic and can't leave playing I'll lose the time and efforts put in rank push

[proper violet]

I have chosen emojis but nothing happened@pale falcon

[dapper hemlock]

I want my controls back

[pale falcon]

You’ll still have your default controls, they just don’t transfer, @dapper hemlock.

You should now have access to #emulator-support if you did it properly, @proper violet.

[dapper hemlock]

I want to have the same controls like tpp

[pale falcon]

If you don’t see it, try restarting.

[dapper hemlock]

Is hard to make new controls

[pale falcon]

You can’t, @dapper hemlock. That’s not possible right now. You’ll have to try your best to memorise the controls.

[spice lynx]

The new footstep noise is a real problem

[fallen cave]

Footsteps is a problem

[spice lynx]

Lots of lags and glitches

[dapper hemlock]

This update is a trash

[pale falcon]

That is a noted bug, @spice lynx. You’ll have to wait patiently until it’s fixed.

[fallen cave]

I cant hear proper unless they are really close to me

[spice lynx]

@pale falcon ok

[fallen cave]

Its getting worse after every update game is not smoothas it used to be

[spice lynx]

@pale falcon do you work at pubg corp

[fallen cave]

Fire buttons are not working properly for claw users

[barren pine]

Please tell how to remove game progress from Game Center (not unlinking)

[halcyon flame]

@pale falcon

[fallen cave]

Why isn't there a option to copy layout f controls

[dapper hemlock]

@fallen cave because this update is trash

[fallen cave]

Pubg corp is all about making money and not fixing bugs and banning hackers right?!!!😡

[dapper hemlock]

Sure..this game îs maked only for money

[pale falcon]

You can have unrelated discussions in #pubg-mobile.

[dapper hemlock]

Here is more good:))

[spring flame]

Moderation measures will be taken if you continue, @dapper hemlock.

[barren pine]

@spring flame @pale falcon check #media gif posted by hoesmad (meant in discord support sorry)

[dapper hemlock]

@spring flame ohh😳 , I'm scared

[night cloak]

Please respect the staff members, @dapper hemlock.

why in TDM are team names always left on top? In my setup I have somewhere else. I got the shot there, and I do not know why it's affecting, it does not always shoot. Ipad pro 2018 11”

[cosmic gazelle]

In TDM,It was showing that we were in lobby(matching)but after few seconds we were in the game and enemies already got 10 kills.
And once we were in the game and there was no opponent

[odd cloud]

Any active support members here? BTW are the users still there who were using Xiaomi device and facing the auto camera rotate bug?

[dapper hemlock]

@night cloak You are dog?

[spring flame]

The TDM mode is pretty unstable at this time. Please be patient and it will be improved soon. Some of the known issues are listed below and should not be posted again and again.

• Desync
• Unstable ping
• Achievement issues
• Layout error

[gaunt orbit]

@plain solar ping hitting 1800ms last night 😮

[wintry tinsel]

Any news about fixing the footsteps sound?

[cosmic gazelle]

@spring flame most annoying is the girl's sound

[odd cloud]

BTW the texts in menu screen are a little displaced along with the orange indicator

[pure jungle]

@spring flame need help. Control become after playing the game when i restart they become default.

[thorn vapor]

Is there anyway to backup pubg control layout

[storm flume]

Hello, @pure jungle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[thorn vapor]

Playing on a custom HUD so if i reloging or some stuff the hud gets replaced with defaults. If anyone knows lmk

[pure jungle]

need help. Control become after playing the game when i restart they become default. @spring flame

[spring flame]

Dyno just answered that.

[thorn vapor]

A friend logged in with his account today, after i switched back to mine. It was replaced

[subtle trellis]

@pale falcon
Helllo

[final spire]

I don't get returner event

[proper violet]

where #emulator-support@127.0.0.1#0001

where #emulator-support @spring flame

[thorn vapor]

Default

[storm flume]

Hello, @proper violet!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[torpid lodge]

Audio is broken in pubg

[final spire]

@storm flume i dont get returner event

[thorn vapor]

Tpp

[distant escarp]

anyone know how to get the shoutout in tdm

[torpid lodge]

Pubg is broken!

[gaunt orbit]

WTH would you run a major update with all its bugs halfway through a season? Ridiculous! Wait until next season to release a major update. Aside from the lack of footsteps and ridiculous ping spikes (usual server BS) I have not had much chance to play to enjoy all the new bugs being offered.
Stop with the updates mid season!
PS if you are having emulator issues then go to the TGB support page on discord. I am sure they can help.

[subtle trellis]

How to set notch display problem???

[distant escarp]

its pinned @subtle trellis

[subtle trellis]

@distant escarp
But My Display is notch 😴

[storm flume]

Please read this channel's pinned messages for further information, @subtle trellis:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[proper violet]

I have chosen but nothing happened @spring flame

[spring flame]

Please wait, @proper violet. I am guessing there is an issue with the bot.

[proper violet]

okey @spring flame

[torpid lodge]

@gaunt orbit totally agreed

[teal cradle]

i cant play the game with the broken audio i will wait a patch to come out

[valid remnant]

what the is going.....demotion tier Ace to Crown 2 for hackerss

cheater pubg

[thorn vapor]

@night cloak i did. It was all defaults

[placid geode]

@gaunt orbit I couldn’t agree with you more. Well said. Mid season update with so many bugs is absolutely ridiculous. Broken footstep audio ruins the ability to play. Not worth risking rank, especially at ace and conqueror tiers.

[valid remnant]

they don’t ban hackers

[teal cradle]

wtf is this game

[cursive parrot]

How i can complete this misson

[olive wyvern]

Was the 1/100 just a season thing?

[cursive parrot]

At the first anniversary

[lean scroll]

Can we create tdms via room cards?

[light trout]

@cursive parrot

[grand pumice]

Does it need to download another additional update data which takes up more than written in Google Play? Oh well, here we go again.

[light trout]

That is play store's glitch

[flint abyss]

If my friends teamup with a hacker and play casually will the get any penalty? ?

[pale falcon]

Their merit might be reduced, @flint abyss.

[light trout]

@flint abyss would they enjoy playing against a hacker?

[grand pumice]

I think so, I've been experiencing this before and I should get connected to WiFi beforehand.

[flint abyss]

No. And I also hate hackers . Im gonna report their Id (Friends) . Hackers are noobshits @light trout

[light trout]

There's more enjoyment by keeping the things a surprise rather than to hack

[verbal scaffold]

Need this hacker to be banned ! I reported him in game

[flint abyss]

@light trout THIS is the hacker Im talking about

[light trout]

In case you have already reported him, you should let the admins take care of him rather then going everywhere and report again and again. Sometimes it takes time for the process as anti-hacks system also needs to be improved

[lilac fulcrum]

Need these hackers to get banned

[verbal scaffold]

Swift bro he shot me from 250m range with headshot

[lilac fulcrum]

My mic haven't been working since update dropped

[verbal scaffold]

Confidence

[flint abyss]

He bought the hack using 40$ .He said u can report me but it won't work cuz im using paid hack..

[verbal scaffold]

Every matching iam able to encounter a hacker ! Season 4 was far far better! By reaching season 7 hacker r tripled

[flint abyss]

@verbal scaffold true bro :(

[light trout]

I only encountered the hackers when I was playing with my emulator friends

[verbal scaffold]

The worst type of hackers comes with chinese flags ! Omg those sprays, those bullet penetration, rate of fire 🤧🤧

[elfin cypress]

Can anyone confirm if gfx tool is leading to ban...... without unlocking extreme fps my game lags a lot thanks in advance

[gilded citrus]

can i use vpn to play pubg mobile in china?

if so, will i get banned for using vpn?

[lunar mica]

Can anyone explain why PUBG takes forever to update on Google Play Store?

[idle lance]

Why my game freezes after update..??

[minor vault]

Anyone else who too suffereing with enemy's low foot step sound

[idle lance]

@minor vault meh

[verbal scaffold]

Yamraaj mobile or emulator?

[minor vault]

Mobile

[idle lance]

I use gfx even after update 😃

[elfin cypress]

Please tell me about gfx tool will it get me ban?

[night cloak]

Guys i need someone's help

[verbal scaffold]

Dono about mobile , i know for emulator

[idle lance]

@elfin cypress um r u indian?

[elfin cypress]

@idle lance yes bro

[idle lance]

@elfin cypress dm meh

[light trout]

@lilac fulcrum @flint abyss please read FAQ 5.1 in #481198147478224896

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[pale falcon]

Please take note, @elfin cypress.

[idle lance]

Why my game freezes after update..?? @pale falcon

[light trout]

Damn, you're faster than me @pale falcon

[verbal scaffold]

Audio output after update is impressive! Iam able to hear enemy from 40 m distance

[gilded citrus]

can i use vpn to play pubg mobile in china?
if so, will i get banned for using vpn?

[pale falcon]

That won’t lead to any kind of suspension, @gilded citrus.

[distant escarp]

can someone help me, i wanna know how to get the shoutout achievement please

[pale falcon]

They’re working on a fix, @verbal scaffold.

[idle lance]

@pale falcon when i get ans..?

[pale falcon]

I’m not sure, @idle lance. I’ll wait until someone who knows can mention you regarding your issue.

[night cloak]

Any one gonna fix the flag change card ???

[pale falcon]

I don’t know, that’s been bugged for a long time, @night cloak.

[tulip pivot]

Hello my fps is down after the new update

[night cloak]

I buy it with my uc

[upbeat token]

Hello , I need help. I have a iPhone 6 and since the new update I’m experiencing the following, kicking from servers , lagging, high ping , freeze , audio problems , ‼️ HELP‼️

[night cloak]

Rip my uc 😡😠😠

[idle lance]

@upbeat token same 👍

[tulip pivot]

Its 968 fps but I can view the game so fast

[idle lance]

@tulip pivot lol 😂

[elfin cypress]

@pale falcon I thought that app only modify my phone data not that it modify pubg data

[tulip pivot]

I am on emulator @idle lance

[idle lance]

@tulip pivot okay 🙏

[lunar mica]

Does anyone know why Google Play Store keeps saying update pending when I update PUBG? It's been stuck like that since yesterday morning

[pale falcon]

You should go to #emulator-support, @tulip pivot.

[idle lance]

@lunar mica play store bug not related to game

[blazing saddle]

@lunar mica switch networks and make sure ur auto update is off

[lunar mica]

K

[tulip pivot]

@lunar mica cancel the update restart your phone turn off auto update and try

[verbal scaffold]

I dono if it will work shoisub, but i did some tweak in emulator settings and it boosted fps from 29 to 59 !

[frail zephyr]

Hello all, i want to know If i use GFX TOOL , will i get banned? As my Phone has 2 gb of ram. Cant play without tool.
@everyone

[tulip pivot]

@pale falcon where is emulator support

[light trout]

@distant escarp

[wary summit]

The footsteps are hard to hear,what should I do to improve my sixth sense apart from spending UC for ur amazing skins and costumes .?

[distant escarp]

@light trout ily

[frail zephyr]

@pale falcon answer me please?

[light trout]

@frail zephyr

[verbal scaffold]

@wary summit increase emulator voulume, if u r on emulator! Note : dont increase to maximum

[wary summit]

@verbal scaffold Mobile

[frail zephyr]

@light trout okay thnku bro.

[verbal scaffold]

Try checking in game audio ! Is it full or not

[pale falcon]

Please go to #504819353049628683 and assign yourself the emulator role, @tulip pivot. You have to react with the following emojis corresponding to your platform.

The bot is offline right now, @tulip pivot. You’ll have to do this later.

[upbeat token]

@pale falcon Hello , I need help. I have a iPhone 6 and since the new update I’m experiencing the following, kicking from servers , lagging, high ping , freeze , audio problems , ‼️ HELP‼️ Season 1-5 was great and now everything is haywire

[pale falcon]

There’s already a lot of lag issues, you’ll just have to wait until it’s fixed, @upbeat token.

[verbal scaffold]

2nd good quality headphones i have JBL, so audio out dependa on headset and phone audio out @wary summit

[wary summit]

@verbal scaffold shut up let the mods and Dev do their job
No one asked u.

[pale falcon]

Please don’t be rude, @wary summit.

[verbal scaffold]

Sure :y:

[frail zephyr]

@pale falcon answer me please

[pale falcon]

That will lead to a ban, @frail zephyr. I wouldn’t risk it.

[upbeat token]

@pale falcon Ok so how do I get compensated for all the time lost I mean I could already been ACE but as a result of all the issues if lost over 200 + points in games where I died

[wary summit]

@pale falcon if u could lend me ur eyes so that the same can be communicated to the concerned team. Nothing personal but I love this game 😪

[pale falcon]

You won’t be able to receive your points back, @upbeat token. There isn’t any procedure that lets you get them back after they’ve been lost.

[frail zephyr]

@pale falcon what if i modify customuser.ini files to Increase my Fps?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[pale falcon]

Please read the bot message above, @frail zephyr. That explains every rule violation.

[frail zephyr]

Okay thanks @pale falcon .. BTW you are so cute😇❤

[drowsy oxide]

Fix the audio pls ?

[glossy sable]

[drowsy oxide]

Why every update they make changes?

[pale falcon]

That’s a known bug, @drowsy oxide. It has probably been reported in #555492558428700682.

[wary summit]

@frail zephyr please don't flirt with mods. I like her pic too that Dsnt mean I DM her.

[supple wasp]

😂

[frail zephyr]

@wary summit i am not flirting guys.
She is like my Sister ..okay?
@pale falcon

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[glossy sable]

*cringy boi*

[drowsy oxide]

So we have pmco india finals tomorrow and the game audio is bugged? This would definetely make a mess for the teams who gave their best to reach finals.

[pale falcon]

Yes, let’s not have unrelated and discrete conversations here.

I guess you’ll just have to wait until it’s fixed.

[drowsy oxide]

I cant do anything either. Can i?

[pale falcon]

You can’t, it’s bugged.

[supple wasp]

bro audio bug happens in some device and in pmco they use ipads so no problem in that

[glossy sable]

No audio bug is common in the last update.

[elfin cypress]

@pale falcon why do some device only have till high fps no ultra or extreme curious?

[teal cradle]

what is a shoutout in teamdeath match

[glossy sable]

@teal cradle Win while enemy team has less than 20 kills. Shoutout to Holmes to have figured it out~

[light trout]

Do support agents reply mails sent to customer service?

[teal cradle]

ok thank u @glossy sable

[glossy sable]

No problem

[wary summit]

There should be a form to be filled out with our feedback.

[cunning crown]

If you guys are wondering how to complete the Terminator achievement. There's a way how I did it, get a Terminator in a match and the match as to end by 40 vs 39.

[glossy sable]

@elfin cypress If you don't have it available, it means your device can't take it. Also, put your graphics to smooth to have higher fps.

[pale falcon]

Are you sure, @cunning crown? The pinned message says that it might be bugged and we don’t know the correct method on how to achieve it.

[glossy sable]

@cunning crown You man are a wonderful person.
@pale falcon Yup fixed I got it 😁

[upbeat token]

@glossy sable Hello , I need help. I have a iPhone 6 and since the new update I’m experiencing the following, kicking from servers , lagging, high ping , freeze , audio problems , ‼️ HELP‼️

[cunning crown]

Yeah I am sure. I got it several matches but it didn't end by saying Close match. Once I finished by winning 40 vs 39 I got the achievement.

[pale falcon]

The audio problem is a bug, it’ll be fixed soon, @upbeat token. Please don’t repeat yourself.

[upbeat token]

@glossy sable Specks 1GB Ram and 20GB storage

[glossy sable]

@upbeat token 1Gb ram???

[upbeat token]

@glossy sable Yes

[cunning crown]

1GB is really low to run this game.

[pale falcon]

I’ll take note, @cunning crown. Thank you for informing us.

[wary summit]

@cunning crown it should be 30GB

[upbeat token]

Can anybody advise me if the iPhone 6 is running on a 1GB ram or now @glossy sable @pale falcon

[glossy sable]

@upbeat token
I got 2 and it's already buggy sometimes but 1?? And didn't you say 14 like, 3 hours ago? We can't help you if you don't say the same thing each time...

[wary summit]

@pale falcon did u take note of my concern.?

[pale falcon]

What concern, @wary summit? There’s already a form where you can report the bugs.

[wary summit]

@pale falcon link plz

[pale falcon]

You may relate to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug, @wary summit.

Please avoid interfering when contributors are present, @light trout.

[light trout]

Okay, sure

[wary summit]

@pale falcon thanks :)

[upbeat token]

@glossy sable Let me check one the apple site itself

[glossy sable]

[pale falcon]

You’re welcome, you can also check if your bug has already been reported in the #555492558428700682 section, @wary summit.

You shouldn’t keep repeating yourself if you’ve already received support for the same problem, @upbeat token. If you are found to be breaking this rule, or bordering on breaking it, then you can receive actions taken against your account. This is usually handled as a minor infraction.

[upbeat token]

@pale falcon Can you log a bug or should I do it myself

[eternal arrow]

@pale falcon When Companion Will Arrive???

[pale falcon]

You’ll have to do that yourself, @upbeat token. I think it’s better if you do it yourself because you’ll be able to give further details from your own perspective.

I don’t know when they’ll come, @eternal arrow. We haven’t been informed or notified.

[pale falcon]

What seems to be the issue, @coarse musk?

[eternal arrow]

@pale falcon In Premium Crates When We Open 10 Crates We Get A Legendary Fixed.....What If We Spin 20 We Get 2 Legendary then???

[coarse musk]

can u reprot him,,he is hacker

[pale falcon]

You’ll have to report him using the report feature, @coarse musk.

[coarse musk]

i do

[olive wyvern]

Is discord I’d just the #

[pale falcon]

You’ve done what you can, please don’t ask us to report him. Your report will be investigated soon.

[coarse musk]

ok :D

[strong pollen]

I need help i am not able to buy prime membership

[eternal arrow]

In Premium Crates When We Open 10 Crates We Get A Legendary Fixed.....What If We Spin 20 We Get 2 Legendary then??? @pale falcon

[pale falcon]

I don’t think the lucky spin has that asset, @eternal arrow.

The newest crate clearly states you’ll get a legendary after so many openings.

[olive wyvern]

Where’s discord I’d for bug reporting ?

[pale falcon]

I haven’t seen any alert for this on the lucky spin.

[strong pollen]

@pale falcon i am not able to subscribe prime membership again can u please help me?

[eternal arrow]

@pale falcon Yeah it clearly says in first 10 draws.......But M Asking If I Opened 20 crates will i get 2 legendary??

[olive wyvern]

iOS

[pale falcon]

You may relate to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug, @olive wyvern.

[strong pollen]

It shows payment cancelled

[pale falcon]

You’re only guaranteed a legendary for the first few draws, @eternal arrow. You won’t be guaranteed another after that.

[eternal arrow]

@pale falcon Thx A Lot :)

[upbeat token]

@pale falcon My iPhone 6 has 1 GB ram , can you advise me in which way i can make my phone work so that I can play like adding more storage or in game settings

[glossy sable]

Bro seriously stop you'll get muted by admins for spamming

[jovial wolf]

Enemy sound bug is so annoying are tge devs aware bout it?

[night cloak]

After the update I can't hear enemy footsteps untill they are too close. I need to keep eye constantly on mini-map to see if enemy is near or not.

[olive wyvern]

Well submitted it see what happens.

[jovial wolf]

Same here i can't even hear enemy inside my building

[night cloak]

Today got a little in-game update. What was it about?

[jovial wolf]

Literally we should be facing eachother at 10M distance then only i knoe that enemy is here but until then its too late i get killed

[night cloak]

@neon patio I can use game booster?

[pale falcon]

That’s a known bug, @jovial wolf.

[olive wyvern]

Noticed play tdm then play classic FPS messes up sounds,footsteps some file is carrying over from tdm. If you grab a pan move 1/2 speed or less you hear no footprint sound at all (ninja mode)

On iOS at least

Just reboot program fixes issue

And don’t play tdm if your gonna play classic.

[glossy sable]

Why's that?

[lyric quartz]

I can not install pubg, the update exceeded 561MB, so I canceled and tried to install again but the problem continues, so I uninstalled the game to install again, but when the download reaches 60% it automatically cancels
  It is not lack of memory nor of the internet
(I use Android)

[olive wyvern]

Read above statement @glossy sable

[glossy sable]

Update is 1,98Gb...

[lyric quartz]

Ooo

[glossy sable]

@olive wyvern Yes but still?
@lyric quartz Google Play bug shows 561Mb but it is 1,98 on android

[serene steppe]

Why is TDM only super pros way over my skill level.. im GOLD ranked btw

But everyoke there is like Crown. Why. Im trying to have fun not get killed by everyone i see

[unreal vessel]

Ever since the new update, the game is lagging like hell... went from constant 60 fps to around 20-30. Playing on iphone 8

[olive wyvern]

@unreal vessel tdm and new antichrat causing an issue there working on it.

[unreal vessel]

And why are my fpp controls messed up smh

[glossy sable]

Oof
Idk about the phone, but yes FPP were reset since TPP/FPP are now split...

[steady laurel]

Plz help me , non standard screen not working

[pale falcon]

Please see the pinned message regarding this, @steady laurel.

[steady laurel]

It's not working

[pale falcon]

The pinned message will be edited when we find a possible solution, @steady laurel.

[glossy sable]

@steady laurel Go to settings -
Tap on reset screen and tap on normal and tap ok and tap on notch and tap on normal and restart the game
*Credits to Arctic*

[night cloak]

Is it a known issue, or something I am missing. I have Season7 pass. RP level 72. But when it comes to the plane it doesn't recognise me as highest?

[slow bobcat]

Check your settings if you have your RP pass enabled in settings under basic I believe @night cloak

[glossy sable]

"Airplane finish opt-in" scroll down Basic settings

[night cloak]

Thanks @slow bobcat and @glossy sable ... Legends

[glossy sable]

👌 no u

[night cloak]

That was it 👌

[slow bobcat]

👊🏻

[glossy sable]

👍

[sour fox]

Anyone having audio bug in pubgm or it's only me?

[dreamy stump]

@sour foxevery one

[sour fox]

I can't hear the footsteps properly it's annoying can't even play the game fix it devs

[fiery echo]

@sour foxsame is my issue please help

And also my game is not working properly like ping is good and works as usual outside pubgm but works like ping is 900ms(though it is 40ms showing in my game) and fix for these issues?

[glossy sable]

WOW Big news.

[sour fox]

Thank you @glossy sable

[glossy sable]

uh you're welcome? 😅

[granite portal]

Hello

[glossy sable]

Why is there a "Punisher" lurking here.

[open oracle]

So when is patch coming,
Anyone have any idea??

[granite portal]

Need help, can somebody help me???¿

[glossy sable]

@open oracle Soon, devs are on it.
@granite portal State your issue?

[granite portal]

People gave me chickens(popularity) and I didnt get the Gifts like BP/FRAG/UC

[open oracle]

@glossy sable good, haven't updated till now, I'll update when patch is out✌️😑

[granite portal]

😫 😩

[glossy sable]

@open oracle 👍

[granite portal]

Is my question gonna be answered ¿

[glossy sable]

Can you elaborate?

[dawn jackal]

How can I report a bug?

[granite portal]

@glossy sable the popularity where people can send u gifts and chicken points

[dense crypt]

How are wildcard crews chosen for PMCO ?

Is there a tournament for selection or invitations?

[dawn jackal]

The sound of footsteps is terrible fix it quick

[granite portal]

1 question and it's taking 30mins and more to be answered

[dawn jackal]

What's your question

[granite portal]

U see popularity

[dawn jackal]

I don't think there is a gifts from popularity

[granite portal]

Where u can send chickens and gifts with them
People sent me chickens and gifts but I didnt receive the gifts

[glossy sable]

@granite portal I know that, I'm talking about the issue itself.
@dawn jackal Known bug, devs are on it~~

[dawn jackal]

@glossy sable great news this bug is so annoying

[granite portal]

@glossy sable I'm not receiving any gifts even tho I shows on my page people sent them

[dawn jackal]

The gift is a chicken did you not get it?

[glossy sable]

@dawn jackal It sure is 👍
@granite portal it's just a "fun" way to say you've got chickens/popularity...

[granite portal]

So oh I get it know

[glossy sable]

@granite portal Exactly, look what's over the "+10"...

[granite portal]

Ight guys you just solved my question which I was asking since yesterday

[glossy sable]

Free is 10 popularity, other chickens give more popularity

[granite portal]

Thanks @glossy sable

[glossy sable]

👍

[polar turtle]

Can i copy my TPP buttons to FPP? I dont want to do it again. I always played on my settings. Lol

[glossy sable]

Nop 😕

[polar turtle]

That’s ridiculous. Why they always making this game unplayable for me.

So how to make training mode FPP? Because if I can’t copy I need to set it somehow. 🤷‍♀️

[glossy sable]

You can't (not facepalming you)
Screenshot your settings, or go to TDM (only not ranked mode you can do in FPP)
Or go to classic in a server you never play in, so you won't mind the tier ranking...

[polar turtle]

🤦‍♀️

Im playing rn on my alt acc until i will set it. Dont want to die again.

[glossy sable]

🤷 gl...

About TDM Achievements:
T-800: "Terminator": Close Win (Win, 40v39 kills)
Victory Legion: Having a "Shutout" (Winning while enemy has less than 20 kills)

[night cloak]

Legendary?

[glossy sable]

?

[night cloak]

Is that 5 plus kills? I had 15 kill streak and didn't get it

[polar turtle]

@glossy sable Oh thanks also about achievement. Didn’t understand that also.

[storm flume]

Please read this channel's pinned messages for further information, @polar turtle:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[steady prism]

is zombie event gone or?

[glossy sable]

@polar turtle No problem! 👍 (idk why the bot message 😅)
@steady prism Zombie isn't available in FPP.

[steady prism]

oh thanks and i wonder is tdm time limited

[grizzled lark]

@steady prism, No It isn't.

[glossy sable]

That was actually a good question, why did you delete it?

[steady prism]

mistake and also i couldn't explain it lol so yea they won't get what i meant

@glossy sable oh i thought victory legion is just wiping the whole team up that's what i heard from ppl.

[worldly gulch]

Im having some issues after update....scope and fire button disappears during gameplay 😑😑😑..how to fix it @dev

[steady prism]

i actually kept trying and got many kill strikes i thought the achievement got glitched

@worldly gulch u can just disable it and enable it again in the settings-->scope

[glossy sable]

@steady prism Well, it's infinite respawns, sooo can't actually wipe the team...

[worldly gulch]

@steady prism yeah i tried..all ends up with vein 🙆🏻🙆🏻🙆🏻

[steady prism]

hm it works for me

[worldly gulch]

Oh..Im using poco F1 but still im facing those bugs @steady prism

[glossy sable]

wonderful

[pale falcon]

I agree, @glossy sable. This is for anyone who wants to know.

[glossy sable]

Yup ^^ I sent a much shorter screenshot where he just mentioned notch/Looby lag/sound ^^'
Also, perhaps ask Hex to pin this?

[pale falcon]

I’m not sure on how to get a message pinned.

[glossy sable]

You can't, only admins can (not even sure if mods can)

[pale falcon]

I would ask him, but I don’t want to be bothering him. Would you say it’s worth being pinned?

[glossy sable]

Well considering no one reads pins, actually no
But I think it's quite a thing...

[fallen anvil]

How to get terminator achievement? Anyone knows?

Im really close to get overachiever

[glossy sable]

@fallen anvil Scroll up ☝
Sent a message about T-800 and shutout

[fallen anvil]

Ok

40-39 and i need to do last kill too? @glossy sable

[glossy sable]

@fallen anvil Nop, it's not the Classic Terminator medal.

[night cloak]

I bought swordsman outfit for 540uc from shop but cant use it
Itsl says its unusable

[fallen anvil]

So i need only mvp right bro? @glossy sable

[glossy sable]

@fallen anvil For Terminator? You don't even need that, just be on the winning team
Only thing that matters, really, is having 40v39 kills.

[fallen anvil]

Oh k thanks 🤘

[glossy sable]

No problem 👌

[night cloak]

Anyone?

Describe your issue, @night cloak

[glossy sable]

If you bought it from Lucky Shop with VPN it's region locked, else I don't know. Some people had this already but I forgot the reason

@night cloak Scroll up

[night cloak]

Because the items are regionwise. You can’t use another item on a another region.

@glossy sable thts why i did thx for explaining

So a waste of money then

[glossy sable]

@night cloak that's what I just said
@night cloak No problem! You can only use this skin (all skins bought in Lucky Shop) in India, Pakistan, Nepal, Maldives, and Sri Lanka. (VPN)

[night cloak]

Ffs

Where’d you buy it in? @night cloak

@night cloak lucky shop with vpn connected to india

And what your region is?

@night cloak lucky shop with vpn connected to india

Yes I know that, but what’s your original region, like the one without the VPN?

[glossy sable]

@night cloak Issue solved already

[night cloak]

United kingdom

[glossy sable]

@night cloak Just re read my message, I edited it.

[night cloak]

Yh ik now why i cant use it but didnt know there was a thing where outfits were region locked

OOF btw Lucky shop is for some counties only..

[glossy sable]

[night cloak]

@glossy sable i did thx man

Gonna get a refund quick

[glossy sable]

@night cloak No prob 👌

[night cloak]

@glossy sable ur probs the best support here tbh u seem to help every1 as much as u can

[glossy sable]

Can't get refunds 😕
(that's one of the reasons vpn usage is not recommended...)
Ahah thanks 😅

[night cloak]

I will contact pubg then cos i didnt know about this feature and i bought the outfit cos its my favorite in game

[glossy sable]

You'll most likely get a no, but always ask...

[night cloak]

@glossy sable they gave me 20000uc back for a new acc as i did prove to them my acc got hacked and it had so much money put into and was playin since s1

The guy who hacked my acc said he was hot hack it goes hr wanted to buy it off me but i said no

[glossy sable]

@night cloak Nice! So it's worth asking then. You'll have to be patient though, it's only bots now you'll have to wait days weeks before getting an actual human...

[night cloak]

@glossy sable thts where ur wrong u email them for direct contact (phone call)and thts how u really get to them

I lve been playing pubg since realease but only started using discord in s4 to find a duo or squad since i only played solos in s1-3

Lol I hope you not trolling with the hack situation because there's no way people can hack your account unless they hack whatever the f you linked your pubg account with

@night cloak im not joking man

Unless you the one who hack on that account and pretend like someone hacked it who knows right

There’s no way PUBG will give you a compensation for a hacked account.

[glossy sable]

👍
You got their email then? I know it's better by email but I forgot it so I couldn't have helped further 😅

[night cloak]

I seen hundred of people pretend someone hacked his account when he's the one using hack on that account lmao

Their email was shutdown ages ago..

@night cloak i wasnt using hacks my acc got stolen not banned

Anyway 1 more thing

And also using vpn will not lead to ban, (admin said)

U know how ppl use vpn to get free coupons or crates and if u get outfit in those crates arr they region locked too?

[glossy sable]

Guys try keeping conversations to a minimal here... And yes VPN is not bannable yet not recommended

[night cloak]

Lol staff said Mod said finally admin said

Bye guys and @glossy sable thx for t help

[glossy sable]

No prob 👍

[night cloak]

Coupons and crates are not region locked, you can get them in any region and use it anywhere.

My typo lol

[night cloak]

?

[drowsy bluff]

what are shoutouts? idek how i got them

[proud oasis]

Why tf do i have better pinh on the European server when im smack straight down near the center on the USA?

Makes literally 0 sense 500 ping NA
90 ping EU

How does that make sense whrn im damn near the center of NA

[polar turtle]

@drowsy bluff pinned message

They planning to fix that FPP buttons situation? I just cant play like that

Also the amount of cheaters is even worse now then ever again. On new mode they just standing and headshoting through everything lol. They not even trying to cover cheats. 🤷‍♀️

[gaunt orbit]

So why the bad response from PUBG servers? Outside of the game my connection is fine. In the game it goes to crap.

Test?

Okay, this is twice now that I tried to post a pic and neither posted. 135kb too big?

[night cloak]

@gaunt orbit, This issue might've been occuring due to various reasons, please try switching your network from wifi to mobile data and vice versa.

Also, try turning on Airplane mode for 11 secs and then turning it off, this might help if the issue is related with your network.

[gaunt orbit]

@night cloak thanks...now to delete these duplicates.

[night cloak]

...

[lyric quartz]

Could not download the app.
Could not download "Pubg Mobile". Please try again. If the problem continues, search for help troubleshooting (error code: 495)

not lack of memory, my internet is not bad

[peak dock]

@night cloak I need help to you

In this match enemy is a hackers 🤔

Please secure PUBG and data

[night cloak]

@lyric quartz,
Go to Settings > Apps > All and look for the Google Play Store. Tap on it and look for the Clear Cache and Clear Data options. Tap on them.
Try reinstalling again after following these steps.

@peak dock, Please report the players which you suspect to be cheating via the in-game report option.

[candid scroll]

Hi pubg won't start I didn't have this probel till the update

[solar monolith]

Bruh me and my squad just died to another squad tht I swear one of them was hacking. They was infront of me and I was behind a tree. He was shooting me and killed me through the tree.

[night cloak]

@solar monolith, High latency might be the reason for this, but if you think the player was using cheats, please use the in-game report option to report the player.

[solar monolith]

I did

[night cloak]

@candid scroll, Please follow these steps -

• Delete PUBGM'S Cache (Application settings).
• Use the Force Stop.
• Come back to the game and use "Repair Client" from the login screen.
• Reboot your device and Launch the game.
• Make sure battery save is not active.

[solar monolith]

What's high latency? @night cloak

[night cloak]

High ping rate.

[solar monolith]

I wasn't lagging

[night cloak]

@vapid saffron, The sounds have been reduced, many players have noticed this including myself.
We can't do anything regarding this right now ( it might be an official change).

Hey so do we have a due date for the footstep glitch thing??

@night cloak, If this is a glitch or some kind of error in the game, we can expect a fix patch to be released soon.

@night cloak its a glitch the moderator said dev team is working on it

Then as I said, we can expect a fix for this soon.

Soon isn’t good enough!!! 😂

Anyone plays pubg pc ??

[latent pebble]

When is camera glitch going to be fixed

[night cloak]

Well abt the camera ..ask ur mobile company @latent pebble

[latent pebble]

The one where in the game your camera just goes into a random direction

[night cloak]

@night cloak, Please move to #chat or #pubg-mobile for discussions.

@latent pebble, This bug is known, we've to wait for a fix ( I'm not sure if this bug has been fixed in this update as I never encountered it ).

[olive wyvern]

Bug report bot how does that work ? I don’t a bug I reported

[night cloak]

You can refer to #555492558428700682 to have an overview about reported bugs and you can also state your's there by using the pinned form in the channel. @olive wyvern

I need the underground crew mask but the UC cost is too much for an Indian

@night cloak, We can't decrease or increase the prices, it's just the way it is for everyone.

[olive wyvern]

@night cloak i states a bug earlier but not seeing a post in bug report is bug report ones in channel they have looked at?

Auto correct killing me tonight

[night cloak]

@olive wyvern, Please check the Pinned messages in the #555492558428700682 channel and follow the instructions to report a new bug.

[chrome goblet]

At last I got an answer for the notch error

"Hello!

Thank you for getting in touch with us.

Our development team is aware of this problem and is working on it, we ask you a little patience.

Do not hesitate to contact us again if you need further assistance in the future.

Kind regards

Oscar
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Service"

[olive wyvern]

I reported the bug earlier, my ? Is what is bot in #555492558428700682 posting because I don’t see the bug I reported? I’m wondering if I did it right because I don’t see it from what posted, know what I mean.

[night cloak]

What was it about, @olive wyvern?

[olive wyvern]

Sound issue when u go from tdm to classic match FPS. When I grab pan (melee) if I moved 1/2 speed or less no footstep sound. Tdm sound config caring over to next match I have a feeling , I tested it 2x same experience

On iOS

@night cloak

[ripe spade]

How do you add a bug to bug-report? Plenty of people are complaining about the quiet footsteps but it's not up there

[plucky mesa]

I want to ask something. Pubg is banned in my country. I am playing this game using vpn. Is it safe? Can someone please reply.

[woven atlas]

@plucky mesa

[errant ginkgo]

i destroyed 10 tires and none of them counted.

[plucky mesa]

@woven atlas That means I can't play pubg anymore.

[woven atlas]

@plucky mesa at your own risk

[errant ginkgo]

i travelled a few Kms and still none counted

[olive wyvern]

@night cloak it’s actually an awesome idea for melee weapon (ninja mode) maybe not 1/2speed but 1/4speed another element to the game.

[woven atlas]

@errant ginkgo retry it..i did it last week

[plucky mesa]

They are banning vpn users but not hackers. Why is that? I encounter hacker once in every 2 games.

[olive wyvern]

@plucky mesa because most hackers use vpn.

[plucky mesa]

No they don't. There are lot of hacks for tencent emulator if you search on the internet.

[olive wyvern]

Or could be ones using multi vpns to collect excess.

[bitter ember]

How do I unlock zombie mode

[plucky mesa]

They are only available at particular time of day except in weekend.

[bitter ember]

When is it open?

[olive wyvern]

@night cloak hello?

[fallen cave]

Man this footsteps bug sucks cant even play the game with this glitch

[night cloak]

Are you having the same issue in other devices @olive wyvern?

[olive wyvern]

Only device I play on sadly

[spark marlin]

didn't display full screen in notch phone

[night cloak]

Then it's device issue.

[last stream]

@fallen cave Yes bro it's so annoying

[night cloak]

It's known issue. Devs are working to fix it, @spark marlin.

[fallen cave]

@last stream and bro they are not even considering it as a issue

[spark marlin]

@night cloak ok bro

[last stream]

@fallen cave I've heard this bug is already been reported and will get fixed soon. All we can do is wait and hope

[fallen cave]

@night cloak are the devs working on footsteps bug we can't even play the game with such bugs?!!!😡

[night cloak]

Yes they are. For now we can only wait for the patch.

[olive wyvern]

@night cloak gonna test your theory tomorrow.

[night cloak]

Yeah try it on other devices. Check in different earphones too and let us know again, @olive wyvern.

[olive wyvern]

Apple iPhone headphones worked just fine on iOS .0.12.0 along with phone speaker so I doubt it’s the f uc kn headphones

[night cloak]

@night cloak he is not alone facing the issue. IMHO every player facing it right now. It should be fixed ASAP.

[little kestrel]

Pubg not refund my uc ! Anybody facing the issue of buying an item but not receiving it with deducted uc?

[night cloak]

Any payment related issues are meant to report to the developers through in game customer service. We can not assist with that unfortunately, @little kestrel.

[little kestrel]

Yeah i did that but they just send a templated reply and end the conversation ! Now what should i do

[wispy matrix]

@night cloak me sending you a link, send it in #emulator-support

[night cloak]

Okay

[wispy matrix]

Tenks

[night cloak]

Just wait till you get an actual reply from customer service @little kestrel. That is the only option available for now.

[cursive dagger]

Can anyone help me with an doubt

[little kestrel]

@night cloak thanks by the way

[night cloak]

No problem.

Feel free to say it, @cursive dagger.

[cursive dagger]

Any devs here???

[night cloak]

Nope

If you want to contact developers you can use in game customer service.

[cursive dagger]

Can i send you DM. Because slow mo is too much

[night cloak]

What is the concern?

[olive wyvern]

@night cloak I don’t blame the programmers they face intense deadlines an it’s bsn. Blame the managers and the company the best cod every high programmer left because of the rush rush rush without little dev time , similar to how pubg got started wouldn’t let a programmer follow his ideas

[cursive dagger]

Emulator and mobile players.

[night cloak]

What about it?

[umbral oxide]

deadly streaks

lost it all

[night cloak]

This channel is meant for game related support. Please avoid chatting here @umbral oxide.

[cursive dagger]

Well @night cloak i am a mobile player.. But recently i bought a gaming PC and i wanna start my ID in PC so.... What if play ij PC and when i am out... I play in mobile... Will i get emulator players in moblie... Even after using emulator with the same id

[umbral oxide]

Alan walker?

Fortnight?

[night cloak]

Last warning @umbral oxide.

[serene steppe]

Does pubgm have turn accelerated sensitivity

[umbral oxide]

ok block me

[cursive dagger]

The whole doubt is.... Can i play in emulator and mobile with same id without getting emulator players in mobile..

[night cloak]

You can play with mobile players on mobile and vice versa. When you login through your id from PC then you will be detected as an emulator player and you will be matched against them so it's safe. You can always download official emulator from the link given in #481193721560432670 . If you need any help related to the emulator in the future. You can contact #emulator-support .

[serene steppe]

Plz?

[umbral oxide]

That's hella funny bouncing Betty

[night cloak]

Check in settings . You might have turned on gyroscope @serene steppe.

[serene steppe]

No i just want to know if there is turn acceleration sensitivity on pubgm @night cloak

[night cloak]

What do you mean by ' acceleration sensitivity' ?

@night cloak helppp when i am going playstore to update pubgm it cant give me answer like u need more space or something else

Yes?

[viscid dome]

I can't play on extreme fps after this recent update wtf

[night cloak]

Your device doesn't support it anymore, @viscid dome.

[viscid dome]

Why I could before this update

[serene steppe]

@night cloak like idk the sensitivity gets faster if u move faster

[night cloak]

@night cloak

[serene steppe]

Like in call of duty mobile the one setting i want to know if pubgm has turn acceleration ao i can put same sensitivity

[night cloak]

Helppol

I don't think that is available or possible @serene steppe.

What do you need help with @night cloak?

@ArcNyte💙 helppp when i am going playstore to update pubgm it cant give me answer like u need more space or something else

[serene steppe]

Ok

[sour fox]

Sound bug fixed or not?

[night cloak]

@night cloak answer ?

It's simple. New update = more features therefore some devices can't handle the game that they used to handle it easily before @viscid dome.

Keep free space in your device and try again @night cloak. Your device has insufficient storage.

[serene steppe]

@viscid dome what device? Just asking.

[night cloak]

Not yet, @sour fox.

@night cloak but i have cleared all my vids photos and doc and whatsaap

[sour fox]

@night cloak wtf are they doing the game is unplayable

[night cloak]

How much space is available in your phone right now, @night cloak?

🤷 @sour fox.

@night cloak

Keep it twice the game size . That might help @night cloak.

U know hindi sir ? @night cloak

[torpid lodge]

Sound bug still not fixed?

[inland plaza]

Sound still not fixed

[night cloak]

@vital sluice helppp when i am going playstore to update pubgm it cant give me answer like u need more space or something else

[vital sluice]

Then you should make more space.

[night cloak]

Hmm but i have cleared all my vids photos whatsaap

How much space do you have in your storage?

@night cloak see above

You just need more than that.

How much ?

Around 4 or more GB.

[inland plaza]

@drowsy bluff. Killing a enemy who is in killing spree... Answers for shutouts

[balmy jackal]

I need help

[storm flume]

Hello, !

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

@inland plaza @drowsy bluff shutout means winning a match where the enemy has less than 20 points

[balmy jackal]

@night cloak in team death match my player not have gun in hand and timer does not start 3-5 min match start properly

[storm flume]

Hello, @balmy jackal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

@balmy jackal Yeah same problem here

[balmy jackal]

@night cloak so how to fix???

See this @night cloak my game is still in this for 3-5 min

[inland plaza]

@night cloak lol u r wrong...

[night cloak]

You can report it in #555492558428700682 .

[inland plaza]

Shutouts is shutting down a enemy player who is killing spree

Me and my teammates gets it always randomly.... So I belive your point is wrong

[night cloak]

You're wrong, @inland plaza
Yesterday even an admin confirmed that

why i dont haave returner?

Play after 7 days @night cloak

wdym

[inland plaza]

@night cloak yesterday admins were not sure for anything. 😂😂

[night cloak]

@inland plaza I've played like 50 matches, and i noticed that it only happens when you defeat the team by a big margin

[inland plaza]

@night cloak don't login to pubg for 7 days

[night cloak]

my friend is playing daily and he have returner @inland plaza @night cloak

Not possible @night cloak

[inland plaza]

@night cloak idk... When ever i shut down a enemy with who is on spree and I get it

@night cloak. It was a glicth few players got it with plying

[night cloak]

it is i swear

[inland plaza]

U r friend is having good luck

[chilly knoll]

Hello friends p

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

This is support channel.

[primal frost]

Dont know if this is the best place to do it but can we ban the guy thats being a pedo please

[night cloak]

You can report him.

[primal frost]

I did twice but hes still spamming

Its just really sickening and i want him gone

[night cloak]

Then block him.

[faint valley]

Can I report a visual glitch or something like that here?

[marble thicket]

In my game "Returner" TAB is missing. @night cloak

[storm flume]

Hello, @faint valley!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[marble thicket]

No one can help me 🙄

[night cloak]

What's returner tab @marble thicket?

[marble thicket]

My friends are able to see it, not me 😞

[grizzled lark]

@marble thicket, The returner tab is only available for those players who have almost 14 days of inactivity.

In the game.

[marble thicket]

@grizzled lark My friend used to play with me 10 hours a day. How can he be inactive? 🙄

[grizzled lark]

That's not possible, @marble thicket.

[marble thicket]

🙄 we updated the game at same time too.

[grizzled lark]

The tab only appears for those players only.

[earnest girder]

How long will it take for the hotfix for notch issue

[wanton solstice]

Next update will fix it

[marble thicket]

@grizzled lark we were playing for 3hours before the update arrived and updated it same time too.

[faint valley]

I have a visual glitch can I submit it here?

[wanton solstice]

Yes

[faint valley]

Ok

So when u lean and shoot the kar98k in TDM it doesn’t show your hand chambering a another shoot

[wanton solstice]

Fpp or Tpp
I think FPP

[faint valley]

FPP yeah

[wanton solstice]

Okay ill note it down
Thanks for your help

[faint valley]

Ok no problem

[spring flame]

???

[tidal mist]

@faint valley You have to submit it to #555492558428700682 not @wanton solstice

[faint valley]

How do I do dat?

[storm flume]

Hello, @faint valley!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[faint valley]

Channel is read only

[spring flame]

Read the pinned message of that channel, @faint valley.

[idle lance]

There aree many youtubers who still upload vpn tricks.... Is it illegal..?

[spring flame]

No, @idle lance.

[willow dune]

wouldnt say they are illegal, there is a slight chance a VPN could trigger the anti-cheat.

[spring flame]

It will not, @willow dune.

[willow dune]

Uhmm
Yea they do
I only tell with experience!

Also hex also mentioned it earlier so...

[idle lance]

But is it okay if i upload vpn trick..? On yt @spring flame

@rigid estuary no one banning vpn users

[rigid estuary]

Really?

[idle lance]

Yep

[fallen anvil]

No one can do it.

[rigid estuary]

It might bann

[fallen anvil]

Nope.
Vpn is just travelling in world.
So is not legit to ban

Guys who says that are banned from vpn just want to act like they havent used cheats @rigid estuary

[rigid estuary]

There r too many hackers in the new update they r in ace and conquerer and they r not getting bann why?? Wow i can use gfx tool too :)

[idle lance]

@rigid estuary yep dm meh.. I hv something for u

[rigid estuary]

What

[storm flume]

Hello, @rigid estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[rigid estuary]

Oh thnx i will

[dense falcon]

There is no Returner feature on my PUBG. I have the most recent update. Plz Help

[stray night]

yeah

[night cloak]

Don't play for 7 days

Hey! Where is the update on footstep glitch??

[stray night]

no returns missions and bp

[spring flame]

It will be announced soon, @night cloak.

[barren prism]

Ehh

[barren prism]

What

[scarlet kayak]

Anyone help me with this solo/squad thing

[barren prism]

Racist that India gets that and we don’t

[prisma oasis]

@barren prism 😆

[barren prism]

Ima go play pubg

[prisma oasis]

But other countries like Taiwan Germany and Russia get more the. Us

[soft forum]

@scarlet kayakyup my friend just off auto match 2 times

[wanton solstice]

@scarlet kayak
I can help

[pale plaza]

Hey when i enter TDM

Only my joystick and guns shows

[night cloak]

How to fix it?

[pale plaza]

CAnt move or switch guns until some first kill done by someone

[night cloak]

help me

hey??

hello? will someone help me ?

[round citrus]

What was that update for

Anyone here?

[spring surge]

Not open pubg mobile

[storm flume]

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[spring surge]

Plzz help me

[spring flame]

Clear cache and data of PUBG Mobile from the application settings, @spring surge.

[round citrus]

@spring surge make sure that the obb file is at the correct place

[spring surge]

Ya

[round citrus]

Btw was update was for 60 fps cos my extreme fps is unlocked

[spring surge]

No not open same problem

[spring surge]

But not open pubg

[pale plaza]

How to fix that

[desert wraith]

is it me or the footsteps are inaudible unless you turn the volume all the way up

[spring surge]

Plzz fix this

[marble canyon]

Plz fix the footsteps sound

[blazing steeple]

Why footsteps sounds gone low

[cloud vale]

I am not able to redeem items in the india bonus challenge shop

Please help

[night cloak]

This update messed up the footstep sounds.... Too bad

[unkempt moat]

In India bonus challenge do we have to register with our own squad or we will get random squad?

[spring surge]

Plzz fix this

[rain tusk]

Hello

I am indian and i am not using vpn but my indonesian friend using my account so is There any chances of getting ban?

[dull burrow]

Will there be tier protection again in game

[rain tusk]

@spring surge its easy

[night cloak]

Whats the actual size of this update?
People saying it will take more data after 500mb update?

[dull burrow]

561 mb bro

[night cloak]

You sure?

[dull burrow]

Yaa sure

[eternal arrow]

Yeah it's 561

[night cloak]

Thank you all.

[desert garnet]

Is the first file an extra one so I can remove it? or it is from main game data? i see it has an old date

[gentle panther]

Smoothness of the game has gone with the update (-_-)

[woeful yarrow]

audio bug has been fixed or not ?

[spring flame]

Do not send the same pictures over and over, @spring surge. I have answered you already.

It is a known issue, @desert wraith, @marble canyon, @night cloak and @woeful yarrow. Be patient and it will be fixed soon.

VPN does not cause account suspension of any kind, @rain tusk. However we do not recommend using it.

Tier protection works in all game modes, @dull burrow.

This is sensitive, @desert garnet. I will not recommend deleting any of those.

[desert garnet]

got it . Thanks Pixel

[golden verge]

@woeful yarrow still not

[lost laurel]

Sir i lost my 500 UC on 5 jun. i have checked inventory, mailbox, order history but still not find in which item 500 uc is spend. please trust me sir i have not spend 500 uc in my account. please help me to get my 500 uc back. please

#questions

[spring flame]

We cannot help you on this issue, @lost laurel. Contact in game customer support for further assistance.

[lost laurel]

#questions already tried they told i have spend 500 uc in game and i have asked tell me in which item i have spend my uc. They told we cannot verify item in which you have spend. But really i have not spend my 500 uc sir

[prisma oasis]

From where i can see pubg mobile tournament

[desert vapor]

2 issues
1- sound is messed up
2- no hit markers even at 40 ping while the rest of the game is working fine

[prisma oasis]

Hey from where i can see PUBG MOBILE tournament that is going on india

[remote scarab]

Is anyone here?

I need help..i noticed that INDIA challenge has been changed a lot...Can some one give me full details of new india challenge?

[storm flume]

Hello, @desert vapor!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[grizzled lark]

@prisma oasis → #tournaments.

@remote scarab, we don't have any info of that here.

[coral river]

Why this is happeni

Happening

[night cloak]

Still now i cant download

[coral river]

Anyone help

[spark marlin]

still have notch issue

why pubgm not fix it

[prisma oasis]

@remote scarab you can get details about it on YouTube or in PUBG MOBILE official Instagram handle

[faint valley]

So I have a problem

I just went up on my free royal pass but nothing happened

[left isle]

Ads sensitivity not working sometimes...

[hexed herald]

@faint valley there is a little bug with that after the update
You have 2 options:

1. close the royale pass tab and open it again
2. Go to rewards and tap the reward you're supposed too get

[faint valley]

@hexed herald the was no reward to get but I will try the second one

First*

Thx for the help @hexed herald

[hexed herald]

You're welcome

[pale falcon]

Please check the pinned message, @spark marlin.

[jovial wolf]

Do we have to wait for the patch update till next month?

[pale falcon]

I’m not sure how long it’ll take, @jovial wolf. We haven’t been notified.

[hexed herald]

As for my own question, so I've bought the "ez mission" pass and I couldn't help but to wonder if:

1. You get the bonus rp from friends mission
2. 200 rp from completing 10 missions (since it's week 7 you complete 10 missions and you get your 200 rp as usual but what about week 8's crate? There won't be any missions left for next weeks)
   If there's any clear explanation please, don't keep me in the dark

[drifting charm]

Ny update on footsteps sound glitch?

[hexed herald]

I would also like to know if there's a way to copy my controls to fpp.
Thanks to the new update, i can't play fpp cause it is reset the controls.

[distant escarp]

they're working on the sound glitch @drifting charm see pinned

[tidal mist]

@hexed herald See pinned messages

[drifting charm]

@distant escarp where?

[tidal mist]

Click top 3 dots at right

[hexed herald]

That still leaves my first question unanswered

[drifting charm]

@tidal mist yes i saw, so there's no fixed date right?

[pale falcon]

We don’t know when it’ll be fixed, @drifting charm.

They haven’t confirmed when.

[drifting charm]

That's unfortunate, i have to stop playing duos till then🥺☹️

[thorny dirge]

Any info about sound glitch or am i only one experience it??

[pale falcon]

Please see the pinned message, @thorny dirge.

[drifting charm]

@thorny dirge everyone's experiencing it😂 it got me demoted a whole tier

[thorny dirge]

@pale falcon thank you

@drifting charm from crown 2 to crown 5 me

[pale falcon]

I would wait until it’s fixed, @drifting charm.

[night cloak]

@pale falcon i have cleared my device storage so my game memory has been also deleted ?

[drifting charm]

@thorny dirge dude that's real pain😂😂

[abstract lance]

Any full gyro players experiencing calibration glitch? Like the axes get inverted all of a sudden a lot after the update.

[drifting charm]

@night cloak yup and most probably ur app will also be uninstalled

[hexed herald]

Ok my apologies it seems that i was understood. I thought you'd skip the missions for week 8 as for perk 3 but it's other way around. You only get the crate for week 8.

[night cloak]

I have deleted pubgm 😇

Hello

Is this map permanent or Limited?

Tom warehouse map permanent or Limited?

[vagrant onyx]

@night cloak why ?

[brazen zodiac]

Hi guys I have a serious problem in game sound a cannot hear any footsteps unless they are really close is anyone facing this problem?

[blazing saddle]

@brazen zodiac its a known bug. Kindly check the pinned mssgs in #555492558428700682 to submit bugs. Thank you.

[night cloak]

Tom warehouse map permanent or Limited?

[strong orbit]

Isn't the India bonus challenge supposed to be hosted on Asian/Indian servers?...the game which I played just now was in NA servers

[blazing saddle]

India bonus challenge is on Indian servers only. Do you have any screenshots regarding this matter?

[strong orbit]

Yes

The stats of the guy I was spectating was showing NA top left

[blazing saddle]

People from NA server can join the bonus challenge with the use of VPN.

[strong orbit]

The ping was 300+ all the time

[blazing saddle]

if the whole lobby was played in NA server i suppose it was a mistake or the maximum players were from NA region so it must have been set accordingly. I'm sorry i dont have more info regarding this. Try contacting a mod or an admin here. They might be able to help
@grizzled lark @vital sluice .

[strong orbit]

Thanks...hope they see this

[sick shale]

Hey, where can I get this avatar frame? It's not old I think

[blazing saddle]

check the shop

[vagrant onyx]

@sick shale i think this one coming soon ( i am not sure maybe in other country is there )

[night cloak]

Hello

[vagrant onyx]

@night cloak hey

[sharp shore]

When will the audio issue be adressed?

[night cloak]

Tom warehouse map permanent or Limited?

[vagrant onyx]

@night cloak do you mean tdm ?
the map is there
for now is permanent
( in future maybe they will improve it )

[sick shale]

@blazing saddle no it's not there

[stark perch]

Hello @Admin please fix the sound

[sick shale]

#555492558428700682

[blazing saddle]

@sick shale it might not be out in the shop at the moment and my come out soon.

[sour fox]

When are you going to fix the sound bug? @devs

[livid blaze]

Very soon they are working on it.. @sour fox @stark perch

[sour fox]

Waiting since ages @livid blaze

[night cloak]

Pls fix the bike with the side car I started driving it and it went flying and killed my and I lost the bonus challenge tournament and lost points because of this pls fix it

[livid blaze]

@sour fox update just came 2 days ago...

[night cloak]

@sour fox they are never going to get fixed

[livid blaze]

@sour fox they are working for a fix, when they fix it hey will sure release it..

[sour fox]

@livid blaze I know but I can't play the game with this sound issue.

[livid blaze]

@sour fox everyone in pubg cant play with that bug, but what can we do is wait for a fix..

He is not dev lol... @sour fox

[sour fox]

@livid blaze I know

[livid blaze]

Then how can he fix it 😂

[spring surge]

Bhaii log mera problem fix nhi hua

[glossy sable]

[night cloak]

Can we use the app xunyou Game booster? To fix MS when it is high

IOS

[glossy sable]

Game Boosters aren't really helpful, they just clean up ram...

[night cloak]

This one no

[glossy sable]

🤷

[night cloak]

Install a VPN etc.

[glossy sable]

Oh wait sorry I thought it was pubgm chat

[night cloak]

Its good for people with 200/300 ms, fix to 100/120 ms

[sly stream]

@blazing saddle yesterday you were tagged by one of the mod (Pixel) regarding a full screen issue that I was facing on Oneplus 6... Have you read it?

[noble river]

Pro!!!

😫😫

[glossy sable]

[teal cradle]

guys who is experiencing a lot of lag?

my ping is always 180 before the update 70

[strong cipher]

any workaround for the footstep sound being low?

[bold siren]

Check your internet connection or try switching it, @teal cradle.

It’s a known bug and is already reported, @strong cipher.

[teal cradle]

ok thank u

[strong cipher]

@bold siren i just logged in so didnt see before chats

its really makes me angry when enemy kills me sneaking from behind.

before the update i can hear sound when someone is near. now its not

[glossy sable]

Check pinned messages, it's a known bug, reported, even better devs are already on it

[strong cipher]

@glossy sable very good to hear this

[glossy sable]

👍

[strong cipher]

other than that there's nothing big to report from my side. Thank You for looking into the bugs

[blazing saddle]

@sly stream screen issues have been fixed by the devs.

[abstract lance]

After the recent update full gyro players have been facing an issue in the calibration of the gyroscope. The axes get inverted all of a sudden frequently after the latest update. It existed before as well but showed up like once in every 5-6 full games. But now it's like 3-4 times every game out of nowhere. Is there any solution to fix it from my side or is it a one to be fixed by the devs.?

[storm flume]

Hello, @abstract lance!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[soft forum]

I need a support

[glossy sable]

Please state your issue so we can be able to help you

[soft forum]

The problem is this I want to login my I'd with my another Gmail bcz my Gmail is hacked

So ho to unlogged my Gmail I'd from pubg

[glossy sable]

You can't "unlink" a social media account from your game account.
However, if your email is hacked and you can't recover it, you can revoke access to it.

[inland plaza]

What if I say my friend got ban boz he used vpn

[soft forum]

@glossy sablehow to unlink pls tell

Ohh it's can't not can

Let me talk to google

[glossy sable]

@inland plaza VPN usage is not recommended, as it can get detected by the system as a 3rd party app, which is bannable, even though VPN itself is authorized.
@soft forum Kindly contact Customer service, and say revoke access not unlink or you will get ignored.

[glossy sable]

Re read my message...

[inland plaza]

They said we won't get ban 🙏

[blazing saddle]

Vpn is safe as it does not tamper ingame files.

[inland plaza]

They should pin a message about vpn usage

[humble mountain]

What the glitches of team death match

[storm flume]

Hello, @humble mountain!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[glossy sable]

Check #481198147478224896 for VPN usage.

[night cloak]

Using VPN is not recommended. You can use it on your own risk.

[humble mountain]

@storm flume okay

[glossy sable]

That's what I said... 🤷

[old hill]

No hdr in samsung a70 after update... help anyone. Tnx😪

[mighty crypt]

The Start/Ready Button sometimes disappears

[glossy sable]

Check out the bot's message for bugs ☝

[spring dock]

how to report bugs in Discord? @night cloak

[glossy sable]

Check pinned message in #555492558428700682

[night cloak]

Do restart your game, @mighty crypt.

[livid blaze]

@mighty crypt Repair the game once..

[glossy sable]

And don't forget to screenshot your custom settings before doing so

[hasty ivy]

how to rollout from the new sound feature?

[glossy sable]

If it's the lowered sound bug you're talking about, it's a known bug and devs are on it already.

[remote sail]

There is this gas can in mid air in miramar

[pale falcon]

That’s probably just a glitch, @remote sail.

[oblique plover]

I have a question regarding the Godzilla markings throughout Miramar.

[wanton solstice]

What is it @oblique plover

[blissful leaf]

Why in team deathmatch its like they have mixed up all the Servers because i see too often Japanese people and im from Greece so you know they are always killing me through walls with kar so wHY?

[oblique plover]

@wanton solstice if I "Discover or observe" all the markings does it reward me with an ak skin? Some say they got the a skin by doing that

[wanton solstice]

@oblique plover
Nah
Its random

[storm flume]

Hello, @teal magnet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[teal magnet]

hackers

@bold siren

they bypass the report system

[bold siren]

Report them in-game, @teal magnet. Read the message above.