questions

[tidal mist]

Also PUBGM didn't compromise your account, it's you who non-intentionally clicked something or got phished

Again as ToRoiD said we do not provide support for Facebook here.You have to get access to your Facebook and then PUBGM account so I can guide you further

rest of your queries about facebook may goto facebook support instead of here :)

[night cloak]

Yes that's correct

I enter my phone

[tidal mist]

Then?

[night cloak]

2 accounts come up

I choose the one that is linked

[tidal mist]

Yes click your account

[night cloak]

And it goes to the login page again

Where you enter your pass

[tidal mist]

Contact Facebook support

I have no idea about Facebook bugs

[night cloak]

I'm literally scared right now..

I've spent over 16,000 inr lol, hope i get it back.

[meager wagon]

Hey , any news about cheaters ? because in almost every match there's a cheater

[snow pier]

@everyone need a help to choose of software for mobile live streaming, please suggest me some software that can be used to live stream with proper in game sound and also the mic n speaker sound

[night cloak]

@snow pier,
Du recorder app
Yt Gaming app
Streamlabs app
I prefer yt gaming app.

[snow pier]

Yt gaming app is not available anymore neither DU Recorder

And steamlab is not capable to capture in game mic n speaker

[night cloak]

@snow pier, Try Omlet arcade then.

[snow pier]

Same issue with omlet also

[night cloak]

Device?

[snow pier]

Either I'm able to stream the gameplay with sound but no sound and mic for team members then or else no game sound in streaming

Honor 8X

Device

[tidal mist]

@snow pier Android doesn't allow you to record/output ingame video

@glossy sable Just tag me..also if a staff member isn't here all of you are free to provide help

[snow pier]

@tidal mist what's the solution then?

[tidal mist]

Also @snow pier we provide support for PUBGM app here,not streaming devices.The people in #chat and #pubg-mobile or Google itself might have better information/solutions.

There's ways but you need a PC and root for that

Yeah @night cloak help @snow pier in dms please

I use OBS to stream through PC as a spectator so I don't really know about streaming through mobile.

@night cloakno discussions here.

You can move to #chat ,implies to both.

[meager wagon]

wew nice replyfor me 😃 thanks

[polar turtle]

From few days I have ping issues. I’m living in Central Europe and I was playing EU. But... now I have 900 ping on EU and 100/150 ping on NA server. My friends have same problem. Why is that?

Ping is also jumping like crazy from 40 to 400/900

Also on NA but I still somehow have better connection to NA server.

[serene steppe]

@polar turtle thats normal for me.. i have said about that issue for a long time

[polar turtle]

@serene steppe yeah one of my friends left because of that EU server. I couldn’t believe that he have better ping on NA but now I have same problem.

[serene steppe]

@polar turtle and im almost same rank on NA as EU

[polar turtle]

But still... why is that? I’m living on Europe soooo should I use VPN or something. I don’t know like Germany VPN? 🤷‍♀️

[kind sage]

vpn make it worse i think

[serene steppe]

@kind sage ✅

Have tried it

@polar turtle well PUBGM.. the delevopers dont care anymore

[teal cradle]

@polar turtlei faced this problem in eu so now i am ranking up in middle east with no lag

and my ping in middle east is 70 while in eu is 60 and then it jumps to 200-400

[night cloak]

I need help

From a pubg workee

[tall pawn]

Hi

I want to talk with admin

[night cloak]

Im at rp 82 but three of my missions wont complete

[tall pawn]

I have some problem with my pubg

[glossy sable]

Hello, @tall pawn!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

@night cloak Can you provide further details?

[tall pawn]

@glossy sablewhy

[glossy sable]

@tall pawn Well, how do you exect any help if we don't know your issue?

[night cloak]

Ok

[tall pawn]

@glossy sablei want changing my clan name but server say me wait for 45 days

😭

I cant wait

[night cloak]

The week 4 and 5 missions saying to collect airdrops ive collected about 12 airdrops since the missions came out even collected more today and it still wont unlock

[glossy sable]

@tall pawn Did you change your Clan name any time recently?

[night cloak]

And it wont give me the rp reward and im trying to get to rp 100

[glossy sable]

@night cloak Mmmh that's strange. I assume you are talking about the "Open 3 air drops" mission right? Also Week 5 didn't start yet so it's normal it didn't unlock.

[night cloak]

Yes

I mean week 4 and 3

[glossy sable]

Sure.

[night cloak]

Brb ima take screensht

And show u

[glossy sable]

Please do! Thanks.

[void hedge]

My account is linked to Facebook
But a while ago, Facebook asked me to confirm my ID
So far there is no response
How can I open my account in the game knowing that I didn't tie it with twitter and gmail?

[night cloak]

And they still wont move

@void hedge Same here.

[void hedge]

Did you do something?

[night cloak]

Nope.

[void hedge]

I tried to communicate with Facebook technical support but I could not find a solution

My only hope is that I can access my account in the game and link it with a Twitter account or a Gmail

[glossy sable]

@night cloak I'm afraid I won't be able to help you on this issue as it's a bug I am not aware of. Kindly be patient, someone will surely take over.

[tidal mist]

@void hedge you can't

You need your fb account

[night cloak]

How do I unlink a social account from gmail?

I want to unlink the Google Games social account

And please tell me that I can do that..

@night cloak It's not possible to unlink a login method once linked to the game. You can add another login method along with it from game basic settings.

I have 2 linked already.

[glossy sable]

@night cloak I thought you could do the revoke thing?

[night cloak]

Revoke isn't unlink. It's just removing permission.

On Facebook there’s a option for removing the games that use your Facebook account, is there for Google too?

I have 2 linked ;-;

[glossy sable]

Ok 👌

[night cloak]

@night cloak You can revoke the game from Facebook, Google play. But it will only prevent you from logging through those social media, nothing will be changed in game.

I got my Facebook account hacked, Now the only hope (pun intended) is to link another account

[glossy sable]

[night cloak]

I don’t really have a sense of what’s happening, my in game name isn’t changed, someone played like 3 matches with my account, and they didn’t even do anything to the Facebook account, I’m confused as hell.

You can revoke your Facebook account by contacting support in game. They'll revoke the Facebook and they cannot login through Facebook anymore and you still can login through google play.

Ah, but after that can I link another social?

That sounds like you entered your Facebook password in some sorta phishing site, just a mild guess.

And no, you can no longer link another login method. You'll have to create a new account in pubgm to have them linked to a different social media. @night cloak

Hmm, so there’s no way.

Okay, thanks hope!

Yep, no way. You're welcome!

I didn’t really click a phishing site if I remember

There are a lot of possibilities, just told you the most popular one.

I’m actually sad my account is 90% gone and 10% with me, lol.

Thanks again 🙏

If you do the trick I said above, you can recover it and have full control over it.

The problem is I play on a iOS device

And if I revoke Facebook, I can’t really login using Google Playgames

Alas! You'll have to open a new account or stick to Android.

😂

Let’s see what my future is, thanks again, I appreciate it!

Good luck!

Thanks 😃

[polar smelt]

@night cloak are you a gal

[night cloak]

@polar smelt Gender doesn't matter and any off topic goes to #chat.

[polar smelt]

i know

[limber jewel]

Hello!! i just wanna report that im having some problems with the load screen,it never loads, it just kick me out to the lobby and when i back to the game, i cant hear my team, no matter if i restart or close the emulator, it still happens

[stiff loom]

Why are people who are using latest emulator getting locked for no reason? These people spend money on your platform and the support regarding this has been terrible

[pale falcon]

I would suggest using the emulator support channel, @stiff loom.

You as well, @limber jewel.

[cosmic gazelle]

I dropped at Georgo,not even a single gun was there,we all died.
I dropped at Hacienda..same thing.
And many times gun is visible not ammo and sometimes ammo is visible but not the gun.

[pale falcon]

I see you both still need to assign the role, please go to #504819353049628683 and react with the following emoji corresponding to your platform.

Are you on about the guns not spawning properly, @cosmic gazelle? That’s a known bug.

[cosmic gazelle]

Guna not spawning and no loot too

Georgo loot sucks

Hotdrops should have decent amount of loot

But now it's not

[pale falcon]

You aren’t promised weapons most of the time, @cosmic gazelle.

I’ve been in the same situation.

[stiff loom]

Thx @pale falcon I’m fine, I don’t use emulator but I will let the others know thx

[tall pawn]

@glossy sable yes😭😭

[glossy sable]

@tall pawn I see. It is then normal, as to prevent people from constantly changing their clan names. The only thing to do in your case would be waiting for these 45 days... It's alright if you think about it, 1 month and a half 😉
May I suggest, for the next time, thinking longly before actually change the name? Also perhaps concerting with clan members, up to you...

[patent nymph]

If I modify the game file to make it smoother, does this expose me to a ban?

[tall pawn]

@glossy sableno chance for now ? I cant change it now?

[blazing saddle]

@patent nymph modifying the in game file may lead to a ban.

[patent nymph]

@blazing saddle I try it on a guest account the game become smoother and no lag

[glossy sable]

@tall pawn No, as it's the game rules. Be patient, you will be able to think about the name even more so you won't need to change it again, perhaps.

[sick shale]

Whenever I change the controlls layouts, layout 1 gets changed

It does not save

Any solution

[mild marten]

Where do i go to join a game

In discord

[glossy sable]

@patent nymph The use of third party apps like gfx tools and tempering with the game files leads to a 10-year ban. We advise you not to, do it at your own discretion.

[mild marten]

Where do i go to get a partner

[restive kestrel]

Will u get banned for using a vpn?

[glossy sable]

@restive kestrel No, but still, be careful. It might be risky sometimes.

@mild marten #lfg channels are made for this.
Did you consider reading #481193721560432670 upon entering the server? If you didn't I invite you to.

[mild marten]

Thx @glossy sable

[glossy sable]

@mild marten No problem.

[patent nymph]

@glossy sable I know I just try it for test

[glossy sable]

@patent nymph As you wish.

[mild marten]

Im still having problems

I cant fing lfg channel

[sick shale]

#481201725911465985

[glossy sable]

@mild marten What server?

[night cloak]

Will i get banned if i buy UC from razer gold/silver. (Becuase i really want the special parachute)

[blazing saddle]

You can buy UC from ingame or from the website itself. Buying from any other 3rd party usually may lead to ban @night cloak

[night cloak]

@blazing saddle

Will this actually get me banned

[blazing saddle]

if it is an official source you can buy

but i personally dont trust instagram ads.

[night cloak]

Idk please i need official confirmation

I dont wanna get banned

@blazing saddle can u ask sone1 tht might know pls

[blazing saddle]

@night cloak i looked up and it looks like it is officially sponsored. you can feel free to buy the uc

[glossy sable]

Yes Razer has a partnership.

[thick mountain]

Can someone help me with the Chinese lightspeed version of pubg mobile?

[drowsy bluff]

if i have a user(alt) that i want on my main can i switch the name for it and get it on my main ?

[night cloak]

@thick mountain, We only provide support the Global version here.

[drowsy bluff]

cinny

so like

i got a username on my alt right and i want that username to be my main acc user

[night cloak]

@blazing saddle thank u so much brorher

[drowsy bluff]

but what if i use a name card

[glossy sable]

You can change names though.

[drowsy bluff]

to change the username

so it won’t be take.

taken*

[glossy sable]

You'll just have to change on both accounts.

[night cloak]

I'm sorry, I misunderstood the query.

[drowsy bluff]

cinny can i dm u?

so i can show u like screenshots

what i mean

[night cloak]

You have to change the username of your alt and then you can get it on the main.

[drowsy bluff]

ok ok

thanks

[night cloak]

...

Is the erangel map upgrade been officially confirmed for mobile?

[glossy sable]

Not yet.

[blazing saddle]

@night cloak the new erangel map is in beta stages for pc. there has been no official confirmation for mobile yet but we may see it by the end of the year most probably. Its all speculation.

[cosmic gazelle]

Now I'm not even able to send an issue in,in game report,they keep on asking me to select an issue from the options below.
And when I click on something else.it says,thanks for messaging us.
So now even that is broken.
No one is gonna do anything

[thick mountain]

Rip

@night cloak any place for support for the Chinese version?

[glossy sable]

It's an automated response to tell you they've gotten your query. Be patient as it might take a few days for it to be taken in charge by an actual human on their side.

[night cloak]

@thick mountain, I'm sorry but, I'm not sure about that.

[blazing saddle]

@thick mountain sorry this is pubgm global server. noone can assist you with the chinese version here.

[cosmic gazelle]

Before I was able to send screenshots of my issue in game but now I can't.
It's been 6+ months and all I got it junk

I guess I have to live with this bug

Its cancer

[blazing saddle]

@cosmic gazelle you can submit bug reports in #555492558428700682. Check the pinned messages in that channel

[cosmic gazelle]

@blazing saddle I've done that thrice but still the issue is same

It's not solved

[blazing saddle]

@cosmic gazelle only the devs have the power to fix the bugs. The max we can do is report the bugs and help the devs out. Hopefully they may fix the bugs in upcoming updates

[austere crag]

hello need help

[glossy sable]

Hello @austere crag,
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[austere crag]

keep on getting different time somtime 2 month sometime 1 day 😦

[glossy sable]

It occurs to me now, didn't we tell you before? Even staff told you...
You have an Emulator, so please go to #emulator-support to expose your issue. Also from what I see updating the emulator as it is said should be enough.
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683.

[austere crag]

no one is replying in emu support

[glossy sable]

Have you tried updating it as it is said?

@austere crag Are you still there?

[austere crag]

yes

@glossy sable i did everthing possible trying for two days

[glossy sable]

It will be unlocked tomorrow.

[austere crag]

changed pc tried phones other Network Almost everything theres nothing left unless some1 tell me the exact time

@glossy sable i dont think so tommorow sometimes it gives

[glossy sable]

Wait why is the date changing??

[austere crag]

i dont know some time it gives two month sometime its says according to my time after 2 hours when restart and try again change time

playing with me 😦

[glossy sable]

I don't know then. Try sending again your request to #emulator-support, and be patient.
Meanwhile try uninstalling and reinstalling instead of just updating your emulator. That's all I can do for you.

[austere crag]

ok man will try everything to get it back 😦

[glossy sable]

Cheers, good luck.

[austere crag]

thanx ❤

[wise rune]

This guy is the most thirsty hacker I've come across

I've reported him several times now

His old stats

And current

Nice right?

Time to uninstall

[glossy sable]

Reporting hackers here is not useful, as the staff does not have direct contact with the game devs.

[wise rune]

30 more games like that

家微newbao1

Just saying, if you want to look him up

[glossy sable]

🤷

[digital fiber]

@flint garnet @night cloak

@tropic ravine

[storm flume]

Hello, @digital fiber!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[digital fiber]

@flint garnet HELP ?

[flint garnet]

@digital fiber Please use #emulator-support

[digital fiber]

OK

[sage pollen]

i am trying to but uc from google play but it keep declining the payment

[sleek marsh]

Please ban no.3 his kill his own teammate

He trow a bom to his teammate

[night bone]

Any mods online? Need help asap

Please it's kind of important

[storm flume]

Hello, @night bone!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[night bone]

Its not related to any issue i'm facing its more related to a youtube channel (indian channel) who is cheating while live streaming and selling cheats to people

He litrally streams everyday mocking pubgm's all ligit players and streamers cheats to his heart's content

If any mod/any member can help with this issue i'll be more than thankful because i really like this game and the community and I can't watch it getting destroyed like this please

[tropic ravine]

Hi

[livid blaze]

Finally update is coming on 12th 😘😍

Hope all bugs is fixed

[verbal bough]

I am open 10 premium crate and no get any lengendary item

[dense parrot]

Got 2 legendary in first 2 and then nothing on the other 15..that means 2 legendary out of 25

@verbal bough

[night cloak]

My account got banned after few seconds after logging my account on my emulator

This is totally heartbreaking for me

I worked too hard on my account and that’s what PUBG Gives me

I had nothing on my account, No hacks, No vpn, nothing

I just logged into my account few mins earlier and it was fine

Until When I opened the game again, I got disconnected automatically and received this message

[sinful oak]

help me plzzz

plzz help i am trying from today morning surfing the internet but i didn't find anything useful they only say to convert smart mode to opengl+ but the game controlls dont work in the mode

[wanton solstice]

@night cloak
Its okay

[night cloak]

bro i am title holder in my country

[wanton solstice]

You should be able to play Now

[night cloak]

Top 10

How am I able to play?

[wanton solstice]

Your account just got locked

Due to your emulator

U can play after 24hours after getting that message

[night cloak]

It's locked for 2 months bro

read the date

[wanton solstice]

Oh yeah 😂

Lol sorry

Everyone is having that problem

[sinful oak]

my game just got crashed how do i fixed that

[night cloak]

bro that's my hardwork

[wanton solstice]

Most of them got that for 1 day

[night cloak]

hours of hardwork

they banned me just like that

[wanton solstice]

@night cloak
Ill contact a mod to help u

[night cloak]

and they dont even have a support as well

[wanton solstice]

@sinful oak
Whats the problem

[sinful oak]

this is my prob

[wanton solstice]

@night cloak
Which emulator r u using

@sinful oak
Mobile ,right

[night cloak]

How to check the version?

[wanton solstice]

What

[night cloak]

It's upto date

[sinful oak]

no i play in emulator

[wanton solstice]

@sinful oak
reinstalling will work

@night cloak
I m asking your emulator name

.emu @sinful oak

[night cloak]

TGB

beta

[wanton solstice]

oh

[sinful oak]

TGB

[night cloak]

I need to contact mod immediately and get my account unban

or I'll quit PUBG

[wanton solstice]

@sinful oak @night cloak
Get a emulator role from #504819353049628683

Asap

[night cloak]

Got it

[sturdy perch]

Hi

Can anyone give me a link for compressed version of Pubg mobile?

[wanton solstice]

@night cloak
Now go to #emulator-support

You can get help there

✌

@sturdy perch
Compressed version will still be more then 1gb

[sturdy perch]

@wanton solstice i want a version with less than 100mb

[wanton solstice]

U cant

It cant be compressed so much

Dont even check on youtube or google u will get fake files

[sturdy perch]

But i want to download pubg without spending my whole data pack?

I get 1 gb data per day from jio

[wanton solstice]

I know

[sturdy perch]

Still its difficult

[wanton solstice]

But i cant really get that much compressed file

i m a youtuber,i tried to make a compressed file
Max compression was 1gb

[sturdy perch]

I am in odisha and recently a cyclone happended and now i get around 800kbs

Will take alot of time.

@wanton solstice what did you use to compress the file

[wanton solstice]

U can compress using any Zip extractor

[sturdy perch]

But what did you use pc or mobile?

[wanton solstice]

Pc

[sturdy perch]

Did you use 7z

[wanton solstice]

Y

I said any would work

[sturdy perch]

That can compress till 300mb

[onyx cairn]

Please avoid from chatting here, you can have unrelated conversations in #chat

[wanton solstice]

@onyx cairn
Dont teach me

[sturdy perch]

@wanton solstice any other way to download it.

[wanton solstice]

@sturdy perch
Ill try compressing again

if its under 500mb
Ill upload it for ya

Then u can download it

[sturdy perch]

Ok

Can you send me ur 7z settings in #media

Which you used.

[onyx cairn]

To not getting warned, you should.

Keep this channel clean for support only.

[wanton solstice]

@onyx cairn
Atleat im helping

[sturdy perch]

@wanton solstice bro just dm me

Anyone who can help me right now?

[tidal mist]

@wanton solstice He said correct

@sturdy perch ?

There's no compressed version

Download it from Playstore when you can

Anything else you download is at your own risk

[sturdy perch]

@tidal mist i have only 1gb data pack.

[tidal mist]

Well then..I can't help you in that

[sturdy perch]

@tidal mist also there is no pause button

[tidal mist]

Get it from your friend or something

[sturdy perch]

@tidal mist too difficult

[tidal mist]

Buy another GB

...

[sturdy perch]

Any other way

Its too expensive

You all have 5g but we all are stuck on 4g

[umbral pelican]

Son

You can get 3gb for 51

[sturdy perch]

But still

[night cloak]

i need help

i lost my linked id

[storm flume]

Hello, @night cloak!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[grizzled lark]

@night cloak, can you please elaborate.

[night cloak]

i had my PUBG linked with game center id & after i logged out , i was not able to log in same id

back

i have all receipts , i know how many UC cash i have

i can mention all

now i lost my id

i have elite pass

[sturdy perch]

@everyone pls help

[grizzled lark]

@night cloak, Have you lined that account with other social media?

[night cloak]

no

only

game center id

after that i reported to customer care they say cant help

[grizzled lark]

@night cloak, can we continue in dms please?

[night cloak]

sure

sorry for trouble ppl

[wise crag]

Does anyone know why it went from gold to bronze is there something I’m missing I’ve only played Classic (TPP) Squads for all those games

[bold siren]

This is a known bug, @wise crag. But check if you are playing on the correct server, if you are, unfortunately, there are no any other ways to fix it until the bug gets fixed.

[lean crescent]

@wise crag Maybe you played in a different region

[wise crag]

Omg what a waste of time

I was playing on an Asian server 😭😭

[night cloak]

I’m missing my UC

Bought 1500 UC 3 days ago. I never received it. I contacted support and followed the instructions but after 3 days there’s been no response

@sturdy perch Download ADM from playstore (it's a download manager)
Then go to apk pure and get the link for the xapk file, copy it and download it with adm, it'll give you option to pause the download

you can download apk from pubg official site aswell

[charred palm]

I was playing a game connected to the wifi, but the pink disaster fell and then I opened the cellular data to resume it quickly and then threw it out of the game and I'm trying to account account for 10 years can eat how I appreciate the message thank you

[sturdy perch]

@night cloak thanks bro its gud

[storm flume]

Hello, @odd trench!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[restive kestrel]

is it possible to get hwid, flagged or ip banned in this game, so evertime you create a new account and play you get banned

[split fern]

Asia server too much laggy?????

[night cloak]

@restive kestrel For example, if a person cheat using a school WiFi, the whole school will get banned. And that doesn't sound right.

[calm dragon]

Are we allowed to use gfx tool?
Some told me that it's allowed by pubg now.
Is that true?

[night cloak]

@calm dragon It's not true.

[calm dragon]

That means that person will get banned. right?

[night cloak]

Yes.

[calm dragon]

Thank you so much i will take the screenshot of this now🤟🤟

[night cloak]

Anonymous?

Can only co leaders and leader send clan perks?

[wanton solstice]

@night cloak
No

[night cloak]

Because I'm elite and i cant add clan perks

Oh

How do u post perks then

[wanton solstice]

@night cloak
When u get something good from crate
Perks r automatically added

[night cloak]

@night cloak When you get legendary or mythic items from crates, the game will prompt you an option to send a perk to your clan, with an option to send as anonymous.

Aurora can you help me with my missing UC?

I sent a support request 4 days ago with no response

@night cloak Take a screenshot of the purchase receipt 🧾 and send it to customer support in game. If you don't get the UC within a week, contact google to get a refund.

So i did that and it’s been 4 days with no response

Then take a refund from Google Play team.

Are they on holiday?

Okay

It's best to wait 7 days, before getting the refund. But it's your choice.

[spring void]

Can anyone help me with ping issues?

I am getting high ping in all servers while my internet has about 40 mbps speed

[night cloak]

Check if someone else is using your internet or something is being downloaded in background @spring void

[sour ledge]

hi , where can i find the MK14 in training mode ?

[night cloak]

With all the 762 weapons ? @sour ledge

[tidal mist]

@spring void Do what he said and tell here

It's most probably your internet

[spring void]

@tidal mist no download in background even if most devices are off

@night cloak

[tidal mist]

Restart your internet and mobile

[spring void]

Isnt 30-40mbps speed enough for good ping i am in pakistan and servers are in india?

@tidal mist

[night cloak]

@spring void Middle east is good for pakistan

i get 150 Ping to middle east from india

[spring void]

Thats 500 ping, i get better ping at asia and europe than middle east

[uncut plinth]

Hi , I have an issue with opening pubg from 2 weeks ago It stopped on mon.27/5

[spring void]

Asia is nrmally 400 to 300

[night cloak]

Then its your ISP's problem i think..

[uncut plinth]

Can anyone help me how to reopen it ??

[night cloak]

@wispy matrix Can u help @uncut plinth she was redirected from facebook from me..

or @flint garnet

[glossy sable]

@uncut plinth Can you perhaps provide a screenshot?

[wispy matrix]

Hmm

[glossy sable]

What does the "summary" say?

So, as soon as you launch it this appears without launching the game at all? Or dou you get the loading screens?

[wispy matrix]

I dont want to intervene but maybe clearing cache would fix it, if you havent tried that yet.

[uncut plinth]

@glossy sable no I got the loading screen

[glossy sable]

Oh right so it crashed, follow Chic-Ken's instructions then.

@wispy matrix I leave it to you 🙃

[wispy matrix]

Alri8 👌 😬

[uncut plinth]

The stranger thing that I can't open it even on another device from my account so what is that exactly ?

[light trout]

@spring void Europe and Middle East have the lowest ping in Pakistan

[wispy matrix]

Is it facebook you are logging from?

[uncut plinth]

@wispy matrix I have tried clearing cache and it still not working

[wispy matrix]

I have seen a lot of players complaining that they cant login through their fb in any of the devices.

[uncut plinth]

@wispy matrix yes I logged with Facebook acc

[wispy matrix]

Sadly, there is no fix for that yet. Let me ask a contributor

@night cloak hi hope, any fix for that issue above? ^

[grizzled lark]

@uncut plinth, Have you tried logging in through a different phone?

[light trout]

@spring void also I don't believe you would get any ping lower than 100 in Pakistan

[uncut plinth]

@grizzled lark yes I had

[grizzled lark]

@uncut plinth, It works there?

[uncut plinth]

@@grizzled lark No it didn't work

So I think that my problem is the account . It has a solution or not ??

[tidal mist]

@uncut plinth

[grizzled lark]

@uncut plinth, are you sure that the app crashes when you are using a different devices?

[tidal mist]

This step only works if you have linked only 1 login method. It requires a spare slot to add another login method.

Steps,: login to a guest profile > close game > clear data > login with Facebook. Repeat this process several times until you get access to the game (which you eventually will). You might have to repeat this process 2-30 times in one go.. Once you get into the game, you will have to quickly add a second login method. For now, the first one is obsolete for you.

[uncut plinth]

@grizzled lark I have made clear data and try a different account and it works

[tidal mist]

Do what I said

[uncut plinth]

@tidal mist ok I will try thanks

[grizzled lark]

Try that, If that works.

[tropic grail]

How to instant req for my friend

[grizzled lark]

@deft fog, This is a pubg mobile server.

[night cloak]

?? @tropic grail

[tropic grail]

@night cloakhow req my frend in this server

[storm flume]

Permanent Invite Link: https://discord.gg/pubgm

[tropic grail]

Thanks

[night cloak]

Hi dear, my pubg account has been banned for no reason !
I play pubg mobile for 1 years and 4 month and i didn’t used any cheats or hacks, i paid more than 500$ for pubg mobile. Please unban my account thanks for your help !
Here is my ID; 511562718

[versed hawk]

Bought some uc on my account. My balance is deducted from the bank account but i didnt get any uc in game. The pubg mobile team isnt responding even after multiple messages ingame. What should I do know?

?

[lunar spade]

What's the use of flag card when it doesn't change the flag until 60 days. And after 60 days it will be free ?!

[versed hawk]

Does anyone even reply here or is this just a waste of tym?

[tidal mist]

@versed hawk Refund UC through google play

@lunar spade It's bugged currently..

@night cloak use the file claim button ingame

[versed hawk]

@tidal misthow to do that exactly?

[wanton solstice]

@versed hawk
U might have got a mail in Your gmail box

Refund options and link is available in that mail

[versed hawk]

I didnt get any of that nor did i get anyy order history in gmail. All i got is the screenshot of my bank account transaction details

[tidal mist]

Check dms

[wanton solstice]

That means your Transaction got canceled

In such case , u r refunded in 24hours

@versed hawk

[versed hawk]

Its more than 24 hrs alrdy i didnt get any refund

[wanton solstice]

No mail , no refund , no proof ?

[glossy sable]

@versed hawk Where did you purchase the UC?

And I thought Arctic took it to DMs?

[versed hawk]

No mail , no refund but i got my bank screenshot of the transaction being successful along being the money being debited and the transaction reference number

[wanton solstice]

@versed hawk
From where were u trying to buy uc

[versed hawk]

U mean from which region or which method?

[wanton solstice]

From where

[glossy sable]

Where, as what website, app, organization etc.

[wanton solstice]

Website , playstore any app

[glossy sable]

MidasBuy? In game? Playstore?

[versed hawk]

I was buying the uc from pubg ingame through my bank via netbanking

[glossy sable]

Ok 👌
Again, didn't Arctic take it to DMs already?

[versed hawk]

Yeah arctic did but no solution😪

[glossy sable]

🤷

[wanton solstice]

I don't know about IOS
Maybe i cant help at this point

[versed hawk]

Its from android though

[wanton solstice]

What

[versed hawk]

I just wanted to know whom should i contact. Coz pubg team isnt responding and im tired of messaging to bots

[wanton solstice]

How did u buy UC then

Only way to buy UC in android is through Playstore

[versed hawk]

Yes from android ingame u have the plus icon for buying uc from thr u get option then from netbanking

[wanton solstice]

But that all happens in Playstore, Pop up right

[glossy sable]

(Just to say, I won't be able to help any further as I never purchased UC. Good luck to get refund ot sumthin tho ☘)

[versed hawk]

Yep through google playstore pop up

@glossy sable😒

[wanton solstice]

Check your DM

[glossy sable]

@versed hawk 🤷

[wanton solstice]

@versed hawk
I think i,can help u

Check your DM

[night cloak]

Pubg downloading resources?

What is happening

[wanton solstice]

@night cloak
Specify

[night cloak]

I played yesterday

It was fine

Then when i opened it today it suddenly said downloading resources

@wanton solstice

[wanton solstice]

How much Mb and time ?

Is it showing

[night cloak]

It does not say

No its not showing

[wanton solstice]

Ahhh

your data got cleared

Download the game again from Playstore

[night cloak]

Alright

Thanks

[wanton solstice]

✌

[vagrant onyx]

Noice

[dry swift]

is it safe to play our mobile account on tencent gaming buddy?

[night cloak]

Yes.

[dry swift]

@night cloak no ban?

cuz im really afraid of getting ban ---

[grizzled lark]

Tencent gaming buddy is the official emulator for pubg mobile, @dry swift.

[dry swift]

@grizzled lark but i want to use my mobile account

[grizzled lark]

@dry swift, You will use your mobile account, however you will be matched with emulator players only.

[dry swift]

ohh okayy

its clear now

thanks! @grizzled lark

[coarse swallow]

I play on iphone 7 plus .. what graphic should i use since i came to know graphic effects ping and i’ve been playing on 450ms 🤦🏻‍♀️

[grizzled lark]

@coarse swallow Graphics: Smooth and Frame-rates: Extreme (if the device supports).

[coarse swallow]

Thanks @grizzled lark

[muted plank]

Hello, the exynos lag has been fixed for s10/s10+ ? Since im planning to buy in the next 2 weeks or so

[jovial anchor]

what's a merit

[hearty mirage]

There’s an issue with ping for players playing in Middle East server with a group of friends from Europe playing in Middle East server, the ping we get is same as Europe server than the Middle East which is lower

[split fern]

First fix your lag. & throw your zombie mode. & DELETE your Asia server

[tropic grail]

@split fern sai ho

@split fern its true but deleting asia server 👉👌😒

Fk your word

[tidal mist]

@split fern Get a better device.

@tropic grail No profanity

[split fern]

@tidal mist ok thanks.

[tidal mist]

@hearty mirage That's how internet works,connections can be abnormal sometimes.

[tropic grail]

@split fern your wrong but zombie mode sucks

[tidal mist]

No discussions.

[tropic grail]

😆

[split fern]

Currently i am used Note 9 😂

[tropic grail]

@tidal mist right

[tidal mist]

@split fern then if you have an issue elaborate it instead of whining

[tropic grail]

Currently i am using iphone 10

😂

[tidal mist]

What kind of lag? FPS or Connection?

[split fern]

Then still lag 🐷

@tidal mist connection

[thorny matrix]

Frame drops when enemies are near

[tidal mist]

@split fern What's your average ping?

[jovial anchor]

what's a merit

[split fern]

@thorny matrix that's true

[muted plank]

Hello, the exynos lag has been fixed for s10/s10+ ? Since im planning to buy in the next 2 weeks or so

[tidal mist]

And do you see a lot of Indonesian people while you are playing from India?

@muted plank We have no information yet

@jovial anchor see #481198147478224896

[jovial anchor]

bruh

[split fern]

@tidal mist yeah lot of

[tidal mist]

You are getting matched into Indonesian server instead of Indian server

Are you playing with a Non Asian/Nearby resident?

[teal cradle]

guys

my maps are download from 1 week ago

i used all the ways to fix it but nothing worked

i dont know what to do now

[blazing saddle]

@teal cradle did you try the DNS fix everyone told you about?

[teal cradle]

@blazing saddleyes but didnt work

[blazing saddle]

Do u want to manually add the map files?

[teal cradle]

@blazing saddleno

i repaired it like 1000000times but didnt work

[split fern]

@tidal mist i am play with asian

[blazing saddle]

i mean its easy.. u just have to download the files i send u and paste where i tell you

[teal cradle]

@blazing saddlecan u plz

@blazing saddleif they dont ban me

[blazing saddle]

Wait I will dm you the map files

[tidal mist]

@split fern all Indian?

[teal cradle]

@blazing saddleok

[split fern]

Yeah

[blazing saddle]

@teal cradle no this is safe

[teal cradle]

@blazing saddle👍

[tidal mist]

@split fern Try using an Indian VPN

that should fix it

You should get matxhed into Indian lobby

[night cloak]

will u help me ot not

[storm flume]

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[split fern]

@tidal mist yeah i am from India. & play with indians. & used Asian server.

[blazing saddle]

@teal cradle hey does ur erangel map work?

[tidal mist]

@split fern use a VPN

[teal cradle]

@blazing saddleyes erangel work

[jovial anchor]

how do i make all my x4 scopes x4 arrow variant

[blazing saddle]

@teal cradle ok gimme 10-15 mins.. i'll upload the three maps and send you a link

[pure mortar]

someone made this account

[jovial anchor]

bro

[pure mortar]

is it possible to ban them?

[teal cradle]

@blazing saddlethank u

@blazing saddleu will tell me how to add them right?

[night cloak]

I don't think you can, @jovial anchor.

[jovial anchor]

bruh

[night cloak]

You may report them through customer service in-game, @pure mortar.

[cursive parrot]

We can download the update from google play.. Or from the game?

[night cloak]

Both, @cursive parrot.

[cursive parrot]

When it will be available on google play

[night cloak]

The update will be released on Google Play first though, then you'll have to download additional files in-game.

We do not have a specific date on when it will be released.

[hearty mirage]

@tidal mist now it’s not just sometimes it’s always like that, not just for me but every Middle East server players, when playing with people in their group from Europe

[blazing saddle]

@teal cradle hello im uploading the maps. I will dm you the link shortly

[teal cradle]

ok thank u

but u will help me add them right since i dont know

@blazing saddle

i really thank u a lot for doing this to me

[blazing saddle]

Yes i will guide you through it dont worry :)

[teal cradle]

but i am really afraid of banned😂

[mental dove]

Patch notes 🙄

[teal cradle]

bcz i paid money ingame

@blazing saddle👍

[blazing saddle]

@teal cradle no this does not count as file tampering as its the same ingame files. It will not get you banned in any way

[teal cradle]

ok thank u @blazing saddle

[split fern]

@tidal mist then

[blazing saddle]

@mental dove feel free to check #news for patch notes about 0.13 version

[mental dove]

@blazing saddle thankq so much

[livid blaze]

@night cloak r u here?

[night cloak]

Has the bug been completely fixed in 0.13? @night cloak

Aloha! How can I help you? @livid blaze.

@night cloak Which bug?

East bug

Sry forgot to mention in the message

Several players reported so.

[livid blaze]

@night cloak Heya, does they fix side changing bug bcz there is not descripted in patch notes..

Lol same bug at same time.. @night cloak

😂

[night cloak]

I was expecting the same question from you lol @livid blaze

[livid blaze]

I am fearing that if they didnt fixed in it..

[night cloak]

#news The patch note isn't complete. It only showing the new features. The patch notes can be found later tomorrow.

[livid blaze]

@night cloak ok sure.. have a nice day..

[night cloak]

Does the bug occur frequently for you ? @livid blaze

Asking cuz it's almost fixed for me, happens only once in a game

[livid blaze]

@night cloak its nice.. i am facing min 50 to 60 times in full match..

[night cloak]

[livid blaze]

Its so annoying.. come to #pubg-mobile

[quick obsidian]

Hi

[cloud onyx]

What about hackers
We need solition

Hack vip

[harsh marten]

I would like to request that hardcore mode comes back please.

[atomic coral]

@harsh marten reddit is the best place for suggestions

[round mortar]

Is there any contact to the pubgm Devs or company here?

[harsh marten]

Good to know. Thanks @atomic coral

[atomic coral]

@round mortar nope

[round mortar]

@atomic coral Reddit pubgm isn't that active as this discord..

@atomic coral I found a hacker who found a way to not get banned...

And I even have proof of him and his team hacking..

[atomic coral]

@round mortar yes, but the platform is more shaped towards suggestions

[round mortar]

@atomic coralk

[atomic coral]

also even if you have proof, you have no way to reach the devs here, sorry mate

[round mortar]

I tried reporting him but he never got banned..

I even contacted customer care..

[atomic coral]

Lemme take this to dm

[round mortar]

Kk

[tidal mist]

The anti cheat is updated in this update

He'll be banned

:)

[rustic sentinel]

@modern gale Please fix the spectating bug. Some wifi users are facing this issue.

[copper hill]

When jumping off a cliff near camp Alfa in sanhok in a car, the car landed down and then it started flipping and blew off. We were dead on the spot. Is it meant to be as if PC pubg that car blows if jumped from a high altitude or is it a glitch?

[tidal mist]

@copper hill probably car physics

[copper hill]

Ok so it will blow even if I try again right?

[modern gale]

Try report bug in game, @rustic sentinel.

[rustic sentinel]

@modern gale i already did maybe 10 times

[round mortar]

@tidal mist trust me he won't..

[vagrant onyx]

@rustic sentinel yea dude i agree the spectate is bugged

[round mortar]

That video isn't live .

[rustic sentinel]

@vagrant onyx😭

[vagrant onyx]

@rustic sentinel maybe in next update

Though they didn’t mention on fixing
but better to wait in see

[teal cradle]

finallllllyyyy

@blazing saddlethx to this guy ❤

he should receive a trophie

[blazing saddle]

😁 happy to help

[teal cradle]

@blazing saddleif it wasnt him i wouldnt have played the maps

@blazing saddle👍 👍 🍻 ☕

[night cloak]

🤘

[blazing saddle]

cheers mate

[rustic sentinel]

@teal cradle what?

[teal cradle]

@blazing saddlehe should be a contributor

he deserves it

for the good help and being active in the server👍

[night cloak]

Hello

PUBG mobile new update 0.13.0 when coming

[blazing saddle]

@night cloak kindly check #news and please avoid non support mssgs in support channel.

Hello this is a known bug. Also the mission does not count coupon openings. You can submit the bug report ingame or follow the instructions in the pinned message of the #555492558428700682 channel.

[shrewd frost]

I send it ingame and emailed it in pubgm support but it didn't help

[blazing saddle]

i hope they fix the bugs in the upcoming updates.

[shrewd frost]

How can i message in #555492558428700682 ?

[blazing saddle]

@shrewd frost check the pinned mssg

[wanton solstice]

@teal cradle
Yeah that guy really deserves a trophy
U know staff here is irresponsible
Ppl like @blazing saddle, me and someothers help other ppl

[teal cradle]

yeah he deserves a big trophy

[shrewd frost]

Thanks @blazing saddle

[blazing saddle]

sure no problem. Happy to help

[weary cosmos]

Where is Bug fix in 0.13.0 patch notes?

[wanton solstice]

@weary cosmos
Don't worry bruh

1bug fix = 2 new bugs 😂

[dense ridge]

= 10 new bugs

[shrewd frost]

Done

I hope they fix it

[jovial anchor]

what does combine item in batches mean

[night cloak]

Please contact customer service for that, @night cloak.

[blazing saddle]

Please avoid sending messages that are not related to support in this channel. Feel free to use #chat or #pubg-mobile @shrewd frost @dense ridge @wanton solstice

[night cloak]

It means what it says, @jovial anchor.

@Sheth They are not responding

[jovial anchor]

@night cloak oh wow i thought it meant what it didn't say thank you!

[night cloak]

There's nothing we can do about it here either, @night cloak.

[jovial anchor]

can you be more detailed on what the thing means

what are batches

etc

[gentle panther]

I'm facing a new type of bug or IDK what is it
When I enter a vehicle having primary gun in hand(e.g) M762
And When I Exit From Vehicle My Player Automatically Switches Gun To The Secondary(E.g) Kar98k

[jovial anchor]

@gentle panther #555492558428700682 ?

[tardy mortar]

@gentle panther🤦

[gentle panther]

I didn't found that in bug reports

[jovial anchor]

report it your self there then

[gentle panther]

@jovial anchor no permission

[jovial anchor]

the link in the pins @gentle panther

look up

[night cloak]

Apologies, but we do not have much info on how that works, @jovial anchor.

[blazing saddle]

@gentle panther you can submit the bug in #555492558428700682 channel. check the pinned mssg in that channel to submit the report

[night cloak]

This is not fare man

[gentle panther]

Do any1 have a temporary solution?

[night cloak]

Not that we know of, @gentle panther.

Switch guns and try 😂 like put kar98 on primary slot nd other on secondary

[limber jewel]

I only ask for better support and activity at hispanic Pbgm discord. It seems dead xD

[night cloak]

@limber jewel This is a community server, you'll only receive technical support from volunteers.

M i allowed to hear adult songs this server

[blazing saddle]

@night cloak please go to #discord if your problem isnt related to the game itself.

[night cloak]

Ohh 👍

[limber jewel]

@night cloak Thanks for lemme know!!☺

[night cloak]

Hey guys my phone space is 16 gb and 2gb ram will i not be able to get the game after this update?

[wanton solstice]

Yea

i think so

[night cloak]

So i wont get the game?

[blazing saddle]

@night cloak try having atleast 2-3gb of free space on ur device during the update. That will be enough.

[night cloak]

Oh ok then i think i will be able to get it anyways thanks.

[blazing saddle]

sure no problem

[main night]

My account has been banned for no reason

[night cloak]

Were u playing with a hacker or using gfx ?

[blazing saddle]

@main night sorry we provide no assistance in the matter of accounts getting banned. Please scroll down to the last message in the pinned messages of this channel.

[main night]

but its for no reason bro

[little hamlet]

While playing the game, a player cursed unspeakable and threatening content such as asking questions, such as address, I wonder if that type of players are punished?

[pale falcon]

They will be punished, @little hamlet. Have you reported them?

[little hamlet]

I couldn't because he was a team member

[tidal mist]

@little hamlet You can report them from friendlist/recent teammates

[crisp field]

Is there any ETA on some bug fixes? New update doesnt seem to address any of them.

Biggest is loot rendering in.

[pale falcon]

I’m not sure, @crisp field. They haven’t stated.

I’m pretty sure they should fix the bug.

[crisp field]

i hope so. With them adding a new mode im sure it will bring a host of new issues like when they brought in zombies.

I wish they would focus on fixing classic matches over new modes and fortnite crates.

[pale falcon]

I’m sure they will, @crisp field. We’ll have to wait and see what the update brings.

I haven’t been notified myself.

[little hamlet]

thanks guys

I was going to report, but they did not fit 80 characters I wonder if I tell you here if you pass the record?

[trail zenith]

Hi Pubgm Support,
Can help my account? My account get temp locked.

my nick name : BRWL'104kHz
ID Game : 5114800141

I never use third party app or any config, i only use tencent gaming buddy. But somehow my account get locked. And geting longer when i try login to my account after the specified time has reached.

Sorry my bad lang,

Thanks

[blazing saddle]

@trail zenith also try updating emulator or ask in the emulator support channel. Someone might have a fix there.

@trail zenith go to #504819353049628683 and get the emulator role to get access to the #emulator-support channel

[trail zenith]

@blazing saddle ooww sorry, i thought can be here to solve that problem. The emu already update and still get temp locked.

Alright then, i try go to emulator-support find answer there and i'll share in here when i got to solve that problem :) thanks a lot

[blazing saddle]

@trail zenith sure no problem

[teal cradle]

anyone facing problems in school

school is bugged

[night cloak]

What about it?

[teal cradle]

the parachute isnt visible

[potent topaz]

cheater can jump over 50 meters, vehicule too fast, aim bot, unlimited out of zone without lose HP

[storm flume]

Hello, @potent topaz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Hello, @teal cradle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[potent topaz]

it's not my job, it's yours.

1 years of cheaters in this game

[night cloak]

We only moderate this discord server. We do not have any association with the game whatsoever.

[storm flume]

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[idle lance]

Can i get a ban if i use gfx tool?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[idle lance]

Reply me with @idle lance

[night cloak]

Yes, you will get punished for using a "GFX" tool.

[idle lance]

Ohh

That's bad

[quasi dome]

can someone explain me whats charisma ranking

[night cloak]

Just an ordinary ranking system. The permanent outfits, firearms and vehicle finishes collected by a player will increase their Charisma.

[drowsy bluff]

why does loot take so long to spawn in after landing

so annoying

[quasi dome]

in classic matches?

[grim sail]

"Players can now bolt/reload a bolt action rifle while moving instead of completing the process while aiming down sights." can someone explain?

[night cloak]

It's a common bug that has yet to be fixed, @drowsy bluff.

[drowsy bluff]

have they looked into it yet ?

[quasi dome]

@night cloak in classic matches?

[night cloak]

We do not know, @drowsy bluff.

What do you mean, @quasi dome?

[quasi dome]

the charisma ranking'

[glossy sable]

The more skins you have the higher your "charisma ranking".

(Sheth confirm?)

[night cloak]

Correct.

[glossy sable]

👌

[night cloak]

It has nothing to do with classic matches.

Apologies, but I do not know what that means, @grim sail.

[grim sail]

hmm

[thin bear]

Does using vpn count as a 3rd party application? That can lead to a ban?

[glossy sable]

@grim sail Just my understanding of it You can now reload bolt action snipers while moving like other weapons instead of having to stop.

[night cloak]

It is confirmed that using a VPN will not trigger a suspension, @thin bear.

[pearl kelp]

Oh i just remembered a bug in the zombies gamemode

[storm flume]

Hello, @pearl kelp!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[pearl kelp]

K mb

The thing is the bug report doesnt have enough character space

[night cloak]

For example, if you pull out a kar98, you'll have to bolt the rifle before sniping, and that requires you to stop in motion in order for it to bolt. Now, you can do it while moving, @grim sail.

You'll have to summarise it into a shorter paragraph, @pearl kelp.

[pearl kelp]

Of like 30 words

It will be a tough one

[night cloak]

You could just record a video of the bug and insert it into the evidence section.

[pearl kelp]

Where is the evidence section?

[thorny matrix]

Is it normal to have 62 KD ratio in 64 matches ?

[night cloak]

If the player is a professional, yes, @thorny matrix.

[pearl kelp]

Where can i find that site/link

[thorny matrix]

He was using wall hacks...

[night cloak]

There's a link pinned in #555492558428700682, @pearl kelp.

[thorny matrix]

Aim bot

[storm flume]

Hello, @thorny matrix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[pearl kelp]

Cheers

[wide hemlock]

Will the new update eliminate 100% of cheaters

[night cloak]

Most definitely not. It would be a miracle if that happens.

Hey pubg

My friend got banned

Do ask your friend to contact customer service regarding suspensions.

[lavish hare]

Does using vpn in pubg mobile let me ban ?????????please reply with honest answer

[blazing saddle]

@lavish hare vpn does not go against the ToS so u can use it.

[wanton solstice]

@lavish hare
No, i never got ban even after using VPN almost every day

[night cloak]

It is confirmed that using a VPN service will not trigger a suspension.

[lavish hare]

Why i got this ban ???

[thorny matrix]

Rip

[blazing saddle]

@lavish hare go to #504819353049628683 and get your emulator role. You will soon see a channel called emulator support. kindly ask for help there

[wanton solstice]

Everyone using Tencent gaming buddy is getting lockdown @lavish hare

[lavish hare]

@wanton solstice means ?

[glossy sable]

Said in a better way, there is currently a bug having a lot of emulator players getting banned because of corrupted data in the emulator files.

[blazing saddle]

Please take the discussion to emulator chat. Thank you.

[night cloak]

my friend having same problem

[wanton solstice]

@lavish hare
Which emulator r u using?

[lavish hare]

Tgb

[storm flume]

Hello, @lavish hare!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

Please move, thank you.

Hello any mod?

How may we be of assistance?

tgb as in tencent gaming buddy

Correct.

I have a question

my friend who was streaming got banned live

What is it?

As i use gfx tool for smooth gaming experience.
Should i use it after new update?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

^

[pearl kelp]

Ik this sounds a bit dumb but how do i find my player id in pubgmobile

[blazing saddle]

@pearl kelp go to profile its on top

[glossy sable]

Are even people reading the rules?? The amount of people coming like "can i use gfx?" smh

[night cloak]

It's in your profile.

[pearl kelp]

I went to my profil

E

[night cloak]

You see the numbers above your name?

[pearl kelp]

K found it

Cheers

[glossy sable]

👍

[brazen dagger]

Hello guys

I have a question and I would like to know the answer if you can help me please

[night cloak]

Ok

[pale falcon]

Yes, @brazen dagger?

[brazen dagger]

Can we get banned for using VPN apps?

[pale falcon]

You won’t be banned.

[brazen dagger]

Off course to get rewards from different regions

Thank you 😊😊

[pale falcon]

I don’t think that triggers any kind of suspension.

[cosmic gazelle]

I've level 3 armor vest with only 10 % health wasn't there.
I died from an M24 shot,like what the hell?
It happenes thrice now.
Whereas if I shot from an AWM to someone's head,he doesnt get knocked out many times.
Playing with 60 ping and 60 fps.
Hats off

*Remember, lvl 3 fully undamaged

[night cloak]

Sorry, but what exactly is the issue, @cosmic gazelle?

[cosmic gazelle]

You can't die or get knocked out from Kar98 or M24 if you have a level 3 helmet with full health if you know?🤔
But I died and got knocked out thirce in past 1 week and today by that even when I had lvl 3 gear and health was full

My ping is good and phone too

Whereas if I shoot someone from AWM on his head,he doesn't get knocked out or die.

[tidal mist]

@cosmic gazelle That's because of latency desync

[cosmic gazelle]

Many times this is happening

[tidal mist]

They are adding a Latency indicator now

[night cloak]

@ꜱʜᴇᴛʜ#3913 but i am using gfx tool from season 3

[cosmic gazelle]

@tidal mist why it happens thi?

Tho*

[tidal mist]

Sometimes connections get unstable..Internet works like that

[open light]

jesus is that spectator mode bug ever gonna be fixed or not

[cosmic gazelle]

Bc of that I got knocked out from an M24? @tidal mist

[serene steppe]

I dont see the hackers name that killed me in the list

[night cloak]

I can only suggest you stop using it unless you are willing to take the risk, @night cloak.

[reef willow]

PLZ SHARE UR HUD thanks

[night cloak]

@night cloak k sir

[tidal mist]

@cosmic gazelle Yeah

[reef willow]

Screenshots

PLZ SHARE UR HUD thanks

[tidal mist]

@reef willow Goto #pubg-mobile this channel is for support only

[jagged dome]

hackers ; (

[storm flume]

Hello, @jagged dome!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[thorny basalt]

plz take some serious step for """"""ESP HACKER""""""... EVERY MATCHE WE ARE KILLED BY A ESP HACKER...

[storm flume]

Hello, @thorny basalt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[earnest skiff]

After the update, will people with 2 GB ram be able to play the game?

[night cloak]

They should be, @earnest skiff.

#news

[plucky pewter]

i tried to buy rp my 600uc deducted but rp didnt unlocked

sent message in game before 5days ago still they didnt helped me

[night cloak]

Where did you spend that 600 uc

It's not possible that it doesn't unlock

[plucky pewter]

it didnt

when it didnt i thought its bugged then i restarted the game

then i was left with 60uc

and the royal pass didnt unlocked

[night cloak]

Did ur game crashing while buying it

Did it show the upgrade animation?

[plucky pewter]

nope

it didnt

i got net lag i guess

so i restarted the game

[night cloak]

No idea

[plucky pewter]

i even messaged tencent they still didnt took care of the problem

[golden raven]

Will this be the total size of the game after the upgrade, or will it be added to the game?

[night cloak]

Total probably

[pale falcon]

Probably the total, @golden raven.

[golden raven]

That's what I thought.

tks

[fleet plaza]

Every time I'm in spectator mode, The players seem to run in place.

[pale falcon]

That’s a known bug, @fleet plaza.

I’m sure it’ll be fixed in due time.

[hasty mica]

ok

[tidal mist]

@golden raven It's the size of package you have to download

[blazing saddle]

@plucky pewter you could have filed a refund from google play but it works only till 3 days after purchase.

[drowsy bluff]

are u able to get banned for using a vpn ?

[glossy sable]

@golden raven Actually that's the size of the update, meaning it will download that to make the update, but the game will take up the same size after updating.

[tidal mist]

@drowsy bluff No

[drowsy bluff]

also can anyone help me with like tips to not lose connection

i get around 20-40 ping

and lost connection at least 4+ times each match

lose*

[blazing saddle]

Get a good stable internet connection.

[pale falcon]

Which server has the best ping for you, @drowsy bluff?

[blazing saddle]

with low packet loss

[drowsy bluff]

na

and i play in NA

[blazing saddle]

connections issues occur even when your ping is good. This means the internet quality has no problems. Its because of your network stability.

[pale falcon]

I am suggesting this because he could be on a server with a bad ping, @blazing saddle.

[drowsy bluff]

but what’s more confusing is that me and brother play pubg right and he’s only lost connection once

[pale falcon]

A bad ping is going to cause a lot of issues.

[blazing saddle]

@pale falcon he said 20-40 ping in his first mssg.

[drowsy bluff]

and i’m over here losing connection multiple times and i die from it way too many times

[blazing saddle]

@drowsy bluff can you tell me your device name? also can you use speedtest.net and let me know the maximum upload speed you get?

[drowsy bluff]

iphone 8

[pale falcon]

If wrong information is provided, you can inform me in a separate channel or privately, so the situation can be properly addressed, @blazing saddle.

[tidal mist]

Your connection is unstable.

[blazing saddle]

^

[drowsy bluff]

how can I fix that ?

[blazing saddle]

contact your service provider

[drowsy bluff]

get a better router?

[blazing saddle]

also get a good router with less packet loss

@pale falcon sorry there was no wrong info provided here.

[pale falcon]

I thought you were trying to correct me, @blazing saddle.

[blazing saddle]

@pale falcon yeah cause the issue was never related to ping

[pale falcon]

Yes, then follow what I said above, @blazing saddle.

[kind drift]

#chat 😒