#questions
1 messages · Page 482 of 1
@molten crown ⤴
I asked for a mute , not a bot @pale falcon
You’ve already been warned to stop interrupting, @night cloak.
@night cloak Did for me, and im halfway through jinxed I guess
coz I dont remember buying crates with uc
What’s this all about
Some say coupons don't work @wicked dawn others say it's bugged
more like wasting uc, coz the best I could get is some crappy tshirt or the legendary school shoes 💯🔥
It says crates worth 120 uc or more, not sure but thats what I had read last time. Maybe you buying the cheaper crates
Please help me, it just stopped. Whatever i do, it doesnt work
And pistol mission is like that. I kill with pistols but it doesnt work
Are you leaving matches @bronze bluff
No i finish matches
Did you restart the game, @bronze bluff?
@modern gale How so?
Yes, I mean by what I said above.
Hello, @open light!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Is it possivke to rocket ride like fornite in pubg on zombie mode?
No, @night cloak.
@bold siren hiw bout with flare
There are plenty of videos showing that it is possible to fly away, but I am not sure, @night cloak.
Oh ok thx fir the quick replies :) gonna do some tests now ;)
You're welcome.
I would like to report my teammate because he plays pubg mobile on the computer it could hitting anonymously thank you
Ooh
Please refer to #pubg-mobile & #chat for discussions, @shadow shadow.
Ok
@humble mountain its a known bug and nobody knows when its gonna get fixed. U can try to fix it smhow by getting a better internet connections but thats all u can do.
doing repair client wont work
Is it possible to get my account back? By devs or something. It was guest
It is the emulator version of PUBGM, may I ask why you have to report him, @night cloak?
@humble mountain yeah, there're a few glitches in spectator mode, even I have been experiencing them
@bold siren I would like to report my teammate because he plays pubg mobile on the computer
Guest accounts are not possible to get back, @night cloak.
Guys I have discovered a beneficial if glitch
@bold siren anyyy wayy bro pls i want it
From that glitch you can Spin the Lucky spins for 10uc many times in the same day
I can give u all info
@bold siren becose he playing mobile game on computer thats not for report?
As I said, it is the emulator version of PUBGM and you don't have to report him for that, @night cloak.
@night cloak emulator versions are official and emulator players are matched with other emulator players to keep the game fair. also if u are in a team with an emu player u will be matched with other emu players.
I'm sorry, I cannot help you with this, @night cloak.
Devs can?
It's not possible.
There is lot of bugs in pubg
Emulator cancer
Emulator have bonas points
You can report the bugs in-game and in #555492558428700682, @shadow shadow.
Ok thanks @bold siren
You're welcome.
@bold siren also man is this vpn trick with 25 hero crates and 5 clasic avaible anymore?
@junior arch Your comments are completely irrelevant to channel topic, which is support.
@night cloakNope it isn't :(
Many poeple use vpn
@shadow shadow vpn is not strictly disallowed in game. As said by a tencent worker 'vpn comes in the gray area' and it doesnt go against the ToS of the game but also there is a risk of ban because it may trigger the use of third party apps
because taiwan server is new
Can someone help me complete Lvl 9 achievement please I need the level 10 achievement that hands out the rename ID card but I can't figure out how to complete level 9 could somebody please help me guide me walk me through how to do this
I've tried joining multiple chat rooms but for some reason it's not completing the achievement I'm not sure which type of chat room I'm supposed to join for the achievement to be complete
@spark hamlet which mission are you trying to complete?
If anybody knows how to complete this achievement please please please help me I'm joining a new Guild and want to rename myself. I want to get rid of the old tags I have in front of my name. Thank you for your help
Many people has vpn . People has use in live stream in vpn trick. Why their account has not band
Every time you level up you usually get some type of achievement from the game progressively I'm trying to complete the level 9 and level 10 to treatments I'm level 47 now but I need to complete the level 9 and 10 if she meant so I am able to get the rename card
@spark hamlet u have to create a chat room by opening the chat window, then switching to chat room tab. you will see an option for it once u are there
The level 9 the treatment asks for me to join into a chat room but I'm not sure what type of chat room I need to join into for the achievement to complete
@shadow shadow as i said earlier vpn is not strictly against the rules. I myself use vpn.
@spark hamlet Open the messaging section the last one is the chat room option create one and join
Once I create a chatroom do I need to invite other players into the chat room for the achievement to complete
Ok
All right so the last one on the very bottom is that correct
just send a message in the chat room and u'll be fine @spark hamlet
Thanks to solve my difficulty @blazing saddle
sure no problem
@spark hamlet you can find chat rooms at the bottom of the chat section, you can either create one or join a friends.
@tidal mist I am trying to "support" my poor friends.Pubgm is doing nothing just changing the numbers of if when we buy or spend.They are earning alot of money daily and in exchange we are getting is only bugs and lags.If we are doing money its their responsibility to give us quality gaming.I am just telling a way to them how to spend 10uc in place of 60uc.Its their choice to use or not,but it's my responsibility to tell ways in which they can save their precious money.
Mods?
If it doesn't give you the completion it could take some time to register. @spark hamlet
Yes, @night cloak?
It's telling me to enter a chatroom if possible could you create a chat room and then I could join it that way I could complete the quest
Again I'm not too sure how to join someone else's chat room but if someone does create a chat room and I'm able to join it that should complete it
Why wasn't the function of deleting acc added to other regions then EU
That’s just how it is, @night cloak.
😭
@spark hamlet hang on let me get the ID of mine.
I don’t think they’ll make it available for anyone else.
Why do you want to delete your account?
Bcuz I wanna merger my Google play acc with my reg acc to save all my data
But when the function first came out to do that I clicked on it made a whole new acc
I don’t think it’s possible, @night cloak. I’m sorry.
There isn’t anything else you can do.
😭😭😭
@spark hamlet ID: 11029736
When I get a new phone I'll have to start all over again 😭😭😭
@night cloak Create a new Google account and link that one -_-
@spark hamlet np :)
🎉 🎉 🎉
@night cloak yeah like what @tidal mist said
Create a new google account
And link it to your guest account
What's the best way to report hackers?
I'm sick and tired of these people ruining the game, i played 10 games today and 4 of them had hackers
Please devs, do something about it..this getting out of hand now.
Spraying with an AKM 500m away and kill a squad.. Its not even funny.
I have recorded this game if the support team needs further proof
Hello, @wise rune!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@wise rune I feel your pain! ALL matches yesterday had hackers. One was even able to jump onto roofs from the ground and use autoaim to take out people. Although these players are pathetic pieces of poop the game is becoming a pathetic feeding ground for hackers.
I have reported every one and still players encounter more hackers. Stats on these bans should be made public...at least the number of reports versus bans given. It would help players see that something is actually being done and reports are not being ignored.
PS it helps more if everyone reports these players.
I have some vids I will share once I get them edited down to a posting size.
PS I think players need to go more public with this topic as it seems it does not get much attention/action
Yeah, I do report them every time I feel they are hacking. I take screenshots thinking I'll post it somewhere.. But after the gaming session we just let it go. But this season it's just unplayable. I started the season with a KD of 7 now it dropped to 4 because of these people.
In game reporting is a waste of time, or at least thats how it feels to me.
The level of hackers is increasing with each season. Sadly it usually gets worse by the end of a season. So based on what has happened so far, we are screwed!
PS 'reddit pubg mobile' might be the place to go
These days, I face them so often that I don't even want to play anymore. This coming from a person who has heavily invested in the game since season 2.
If this keeps up, I'm not playing quiting next season.
The only way to report hackers is using the built-in report button in the game
No dev will see you here
Probably not
Yeah, it is pathetic 😉
(nothing to do with the folks running this page...just PUBG in general)
I'll probably end up ditching the game next season
I'm sure many others reported the player
But I fully expect his account to be active for weeks before anything happens
Hello can someone help me . I'm not ranked anywhere on my region. I should be ranked
@lunar spade are you using the correct flag?
@latent matrix yes it's same flag
@latent matrix this is my ID above . I should have all the titles but it always says not ranked
I will do mmy best to find a cause, please be patient as i am not a dev. 😃 @lunar spade
@latent matrix i really appreciate your help thank you
@lunar spade Is there anything else you should be ranked for in your region or is it just duo wins?
How long has it been like that, @lunar spade?
You may have gotten a legendary (or above) item without you noticing in between.
If you get a legendary item the countdown will reset. So ^^
Both Premium creates and Classic crates
Just got a legemdary item today by opeming first 10 premium crates
It's offer by PUBG Mobile
But theh didn't add 9 crates.
Well, the game thinks you got a mythic item on your 47th crate purchase. If you think you didn't, you are welcome to contact support in game. @royal marten
No. I never get any legendary or mythic item for free in PUBG Mobile. My all of legendary item from Royale pass except one which I got from Premium Crates today by opeming first 10 crates.
@royal marten We don't know that. Please contact support.
In game?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@hardy vortex If the game supports the characters, just get a rename card.
I have rename card
@hardy vortex do u mean the space beforw that name?
💦
I ask for this issue in game support. But still bot is replyinh
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Why?
@blazing saddle yes and in between
@royal marten Maybe the support can't help you. You are out of luck.
:'(
@hardy vortex You cannot have space on your name.
Dhoka hua mere sath :'(
Please do not use any other language aside from English in this channel, @royal marten. Refer to #482111832669159445 for language channels.
How to report a bug?
Hello, @royal marten!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak it was hard to get titles on my country 32 days ago I changed a flag but I'm not get ranked in the region. I should have most of them
@lunar spade Changing flag to get the titles is no longer a thing. The issue was patched in 0.12.0 update.
There is bug in godzilla event. You can spin unlimited time in a single day by using 10 UC.
I want to report to stop this!
@royal marten you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak so where i will get titles. How it define my real region
@lunar spade You won't get any titles until you change back to your previous flag.
@night cloak I know hundreds of people have titles different from their location
@lunar spade Yes, it was a problem and many people took advantage of this feature, so developers fixed/patches the issue in 0.12.0 update. Now nobody can get titles changing their flag.
Guys I need help
I have bought the £9.99 pack with the £2 off vouchers so the total money that should have went out of my account should have been £7.99 ri8
But when I checked today the total amount was double meaning that £7.99 went out 2 times. So I need help, who should I contact.
Kind regards
They are probably getting carried, @lunar spade.
How can you win 754 games with 94 kills
That’s the only other reason I can think of.
Best snake ever 😂
I can't believe this
aw yea boi
Yeah. Their K/D Ratio is super low too. It is, most probably, them being carried all the way.
Is pubg going to fix the lag and hackers or are they just going to keep asking us for money? S7 leadrer is definitely a hacker by stats standards
probably the latter
Right
i just used up all my premium coupons to complete this achievement but it doesnt workk
I made a petition to help us real gamers get some results frm developers.
Fix this sh**
aw yea boi
Ive been killed a few times by players that dont make footprints on the map when they move. Ive been killed thru a building and sniped without a scope from distance that r unreal
Bug G
@pubgmobile wont fix anything bcuz ppl keep paying n playing. We should unite n strike this game till their pockets feel it then maybe they will respect us gamers. Bcuz without us theres no games ever being played
Agree with you
Any update on hackers?
Yeah they are everywhere lmao
BattlEye, anticheat or ban issues?
No new statement? no new bans?
I've been seeing flying hackers in 8 of 10 games now for days
They said they banned 30,000 plus last yr and a few of them were pros. Bit havent done crap since n its worse now.
That's probably the greatest lie they told as of now
Top 100 players in Europe and Middle East have known names hacking for seasons 😃
Yup but they want that money. I wont pay bcuz the drop rate is horrible
even after they banned the 30k
Right
I made a petition we should ban together as gamers do n show them we r their life source that the other way around
Theres petitions for tv shows n other crap but we cant unite? Come on ive been gaming for over 30 plus yrs
I'm with you bro
I stopped paying them for outfits.
They lost a good customer 😉 a very good one..
Tencent has just added a new system that detect innocent players and ban them...
Yeah i know i was pro gaming back in the day n wanted to pick up again for pubg n now i dont even play much
Haha bcuz the hackers pay so they have rigjts
Rights
I have about 14 videos of hackers, first one was sent to them about 1 week ago, and they still aren't banned
Please avoid getting off-topics ,go the #chat to talk.
30,000 is barely anyone compared to the size of the playerbase lol
I love this game but not really a fan of the company anymore. I work E3 and comoc con
The harsh hackers such as flying hackers and the safe hackers will wallhacks and aimbots
None of the people in my videos that were sent to them got banned
Their accounts are still up and running, actually made 3 videos of the same guy and the same teammate in 2 games and a different teammate in the third.. still not banned
Flying headshotter ....
So, no news of anticheats ?? ban issues?? anything of the sort??
hell nawh
😃
I follow powerbang and hes been posting videos of being hacked and hes like a big time pubg gamer. Still nothing
I guess they win bcuz we as ppl cant cone together unless it benefit us. All we want is to play a game without the BS.
Come*
nawh people just wanna buy skins
Bcuz they are not comfortable in their own skin lmao
This is their discord and dont even interact with their community.
Where can I report a player from my friend list? He is a cheater using wall hack scripts
He was constantly checking environment, spinning 360, and shoots people behind a tree/wall. Might screen record hin when I have the time.
hi
where can I find the in-game chat settings
didnt find it in the usual place in settings in main lobby
In your inventory @night cloak
ty
I'm here to help, you're welcome :)
Oof
It' s fine actually 5 days you got lucky
My account bennd how reason
The system has detected you play with cheaters, find out who is the cheater and report them when you are unbanned. @surreal gate
@surreal gate nice one down .
@hardy ruin one out of hundreds
@snow solstice True and its feels good seeing them getting banned
what if he is innocent and got matched with a cheater by the system?
aw fair enough
@haughty cypress its obv he was getting boosted by cheaters .
Yeah and alot of people actually do this to rank faster with a high kda
that screenshot made my day even he is not the cheater himself 👌 .
trash..
@latent matrix how to unbennd my account
@surreal gate go to your bed kid
They're going easy on them as you guys can see..
Tumhari MAA ki chut pubg marad chut Jo tum account bennd Kar dia Bina kaam Ka bc
I love that if you do that one more time you getting that 10 year banned
@snow solstice next time he will get perma .
No severe actions are being taken against hackers or people who benefit from them
Actually they took it easy cuz its his first time
Next time as ekko said
Its gonna be perma
He can get ip banned for that aswell
They all deserve the same punishment. No difference.
Meaning no coming back whatsoever
True and i couldnt agree more
And if the game knows he been playing games with a hacker why not ban the hacker and himself
oooh that will be sick , IP banned .
Hackers wouldn't have so much fun without these types of people around them, encouraging them, talking to them or befriending them...
If they got hate and basically left to play the match on their own they'd go away
But people get greedy and think he helps rhem
@snow solstice Yes! Eventually!!
Honestly if people just stopped hacking and played the game like a normal person they would enjoy it more
@amber walrus when pubgm find a solution im sure those cheaters will just leave the game , they know they will get rekt by the other fair players .
Thats not true
people make money off hacks tho
@hardy ruin the game is getting destroyed 😃 people hacking for seasons and still not banned at all... taking top places in duo never dropping once... only using undetectable wallhacks and tweaked aim assists...
@hardy ruin The solution can be found by imitating other gaming companies, if they don't have one, but they aren't!
@amber walrus that the kind of cheaters i hate the most .
@hardy ruin That kind of cheater I've been reporting since last season + caught him in recording this season and sent to the customer support about 1 week and a half ago... nothing happened to him or his friends 😃
Evidence doesn't work, anti-cheat is broken... ^^
You should see how many i report i find them in almost every match in eu
@snow solstice i dont think spending a lot of money on pubgm will protect them from getting banned
Not as many in other servers actually asia has some aswell
I saw a dude decked out like literally rockstar set, fully upgraded fool m4 and skeleton m16
@amber walrus yeah true they dont banned them , i dont know why :/
@snow solstice I think you're speaking of a valid point, as the person I've been reporting for months now has at least 1000 dollars worth of skins
He used wall hack, jump hack and everything just letting it all out
That match he killed me in he got killed by a hacker who also was decked out
See it sucks to see it all go down hill
Feel sorry for the game like they have a really good thing in their hands rn if they dont stop this players are gonna go to cod
Please use #pubg-mobile for game-related topics.
Well, I happen to be a paying member as well, and I told them I wouldn't buy anything from their store again if an action is not taken against, at least, the top players in the rankings.
Never bought anything since..
well, some other rich man would just replace your wallet
@haughty cypress has a point
@haughty cypress The other rich man should feel unfairly treated to pay for a game that allows hackers roam freely around him..
he has money so why does it matter to him lawl
That's if his mind is in its right place.
Cuz he be hacking aswell
@amber walrus i'm sure dev team is doing his best to slove this problem , its just about time .
hacks kill every game they know it .
@hardy ruin 3 months and no action taken against 1 player, when is that time going to come?
if you have boat loads of money, you wouldnt mind burning it on your funeral
Lets hope so atleast
Again, please use #pubg-mobile for game-related topics.
@amber walrus i asked staff member about this he said it so hard to make an anti cheat for this on mobile system .
atleast they are trying
They are not listening to reports 😃
Top players are still at the top ^^
To rephrase, hacking top players are still at the top ^^
@amber walrus Yeah because there is alot of people reporting fair players .
they cant just banned everyone getting reported
@molten crown have told these guys to move from the support channel twice but I'm being ignored :/
@latent matrix The people at the chat room you are referring to are all spammers who are chatting their way through the whole chat room ^^
They ignore everyone there talking about something related about the game
@amber walrus thats true .
@latent matrix not at all ignoring you but we are talking about support related matters
such as.. hackers? and when they'll be banned
or at least an estimation of that happening?
or are the safe-hackers getting banned as well as the aggressive hackers?
Help if you can, please?
You do not need help, so you shouldn't be in a support channel, mobile anti-cheat is something that's hard to perfect. There's cheaters in every game, they always find a way around anti-cheat.
Hackers don’t get talked about here
Where then?
That’s a full thing that nobody here can control
Why i can't use this skin its showing "No items left". I got it permanently from royal pass then why ?
I just got killed by a Molotov without any flames. I just died for no reason. And lost 43 points
@night cloak if you have the skin selected in another portable closet it will not be available.
@night cloak You can use it, you can't dismantle it.
Also yes the portable closets.
In game support.
All guys I have bought real me 3 for playing pubg but when I play with my mic off in pubg I can hear the footsteps, punching and vehicle sound but when I turn my mic on I can't hear any sound except shooting... footsteps and vehicles sounds are very very low..anyone please help me
@tranquil sparrow Reduce speaker volumw from game settings and use better headphones
if they aint gonna fix the desync issues they need to lock the servers to the region. im tired of getting killed through doors that are closed or behind cover. this problem is getting old
do you live in NA?
but for the past 3 days i keep getting 368 ping when i view at the server pings
no but ik that this happens
and thats normal sometimes
but what i need help for is when i try getting in a match
it stays on the loading screen
then your the problem. stay on own server. quit causing issues for people that live in NA
Hello, @elfin smelt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
okay sure
so i live in asia and today i saw all the other servers had 368 ping except asia
asia's ping had 75 which isnt normal, its supposed to be 45 when i play
or somewhere in 40-50 so i tried playing
the same thing happened. it stays in the loading screen until the device says PUBG MOBILE is not responding
hlep pls
ive been waiting for 3 days and c ops is getting boring
Please repair your client while on the login page, @prisma lodge.
okay thanks
@prisma lodge hey, go to #481198147478224896 channel and read 1.5 point, you can know why your game is saying not responding...
Hi @neon patio how to share our clan requirements in pubg official server?
Please refer to FAQ 7.4 in #481198147478224896 for further information, @slim pier. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@lunar spade Conqueror Title next season
You'll see it in next season. @lunar spade
il @kind drift i tried everything you two said but nothing worked. im not sure it its my wifi bc c ops works
@prisma lodge try changing dns? #481198147478224896 1.4 point, if that doesn't work I have no other solution :/
@prisma lodge so you get 75 ping on asia instead of 45 now?
@tidal mist now i get45
@prisma lodge haha lol ok enjoy the game now and your message got deleted coz you used excessive caps. Don't do it repeatedly coz the bot mutes you. Have a good day
@prisma lodge It's because of server matchmaking probably,you get matched into another sub server under Asia and get higher ping
Did you notice different country people while playing?
@tidal mist he changed dns, and the problem is fixed now. 😁
Okay,but what probably happened was you got matched into another sub server depending on your latency.
Ping fix
Why when i play always say "Request timed out" all the times???
Most likely due to your internet connection, @floral cosmos.
@night cloak my internet was good
That pop up is usually due to your internet connection being slow.
My internet was like 45 - 20 ping
@night cloak il try my best to fix my internet.... I think
I uninstalled the game but when i install the game i hud was gone
I cannot find the "First spin of the day" at 10 uc in godzilla event. Pls help.
Havent spin today
the duo queue system is totally broken
I didn't play five games on ace to get the parachute. I jumped to conqueror . If I play five games will I get the frame or I should have been finishing five games on ace ?
@teal python one of you or both of you has high rank and probably this map doesn't have enough high rank player.
@teal python playing fpp ? and which server ?
@teal python I could join all the map when I was low rank but when I got to crown or ace only erangle
@vagrant onyx
i think your playing in na
@teal python yea dude i know
Cause
Some other people have the same problem
Where it take much time
Please avoid going off-topic. You can have unrelated conversations in #chat.
Mine conqueror middle East server .now it will never join others maps only erangle
@lunar spade i am in Ace land and get killed lost 47 point
and i land and survive with 4+ kills and go chicken dinner i get 23+ point
Please avoid going off-topic. You can have unrelated conversations in #chat.
Move, now.
like
it takes 8 minutes
for a match
that’s absurd
even for ranks
would understand 2 mins but 6-10 minutes is ridiculous
Anyone for tournaments
Pubg
?
Are you looking for tournaments, @night cloak?
Yeah
Tournaments are usually announced in #tournaments.
Thanx bro
#Pubg#pubg mobile#Pubg mobile Ban # cheaters
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume thanks
My account got hacked yesterday. I'm playing since season 2 and i had 350 uc. So i want solution. Customer service is not replying me.
What social media accounts have you linked, @dreamy temple?
Facebook. @spring flame
Hello, @teal cradle!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
everytime i investigate or try to water the sakura tree from the last season they ban me for 10mins
everytime i do something ingame they banned me
I am afriad we cannot help you on this, @@dreamy temple. Please contact Facebook support for any further assistance.
they always tell me data has been changed
Please update your game, @teal cradle.
i update it
they always tell me data has been changed
if i want to click something ingame
@teal cradle have you change anything on your game's data?
@mossy mangoi sware no
but everytime i investigate only this happens
or try to water the tree from the last season
What kind of network do you use? Data or WiFi?
wifi
Is it slow?
oof, then there's nothing that I can suggest
@mossy mangook bro thank u
this sucks
everytime i want to click something ingame this happens
I do not like being interrupted in support channels, @glossy sable and @mossy mango.
I was just saying it isn't written "ban", nothing more. Sorry for interfering.
i mean this will lead to a ban
guys i now entered to the game but everytime i enter to a match they will kick me
Bad wifi?
nop
What operating system are you playing on, @teal cradle?
@spring flamewhat do u mean?
Ios or Android
android
Please do not interrupt me, @oak plinth. 
Alright alright
Have you tried reinstalling, @teal cradle?
@spring flameno becz this happened to my friend and he try to reinstall it but nothing changed
he waited 1 day so everything went normal
My only suggestion is to reinstall the game, @teal cradle. The Sakura tree should not even appear in this season.
@spring flameyes i know in season 6 i watered it after 2mins they kicked me and said data has been changed
this has been a bug reported from last season
i remember it very well
they said to me once that it was a bug
from now and on i will not press anything ingame
Please try reinstalling.
@spring flamei cant i dont have unlimited wifi
@spring flameand my friend did it 2times and didnt work
i have 4gb everyday
Well, if you want to believe your friend please ask him for the solution.
@teal cradle Perform a clean repair using the last option in the repair client option OR clear game data & cache. This is an alternative to re-installing the game.
Also,did you download the game from Playstore or any External source?
@tidal mistfrom playstore
Do what I said
i repair it than clear data and cache
didn't work?
@tidal mistno i mean do i repair it then clear data and cache then?
or vice versa?
@tidal mist
@teal cradle He said OR do one of the options not both.
lol do it and then tell me
ok👍 ☕ 🍻
I'm stuck at gold 3 for the past few days( might be even a week by now). Its at 2499 all the time even if I win a game, it doesn't promote me to gold 2, but when i dropped on purpose it dropped me to gold 4 with no problem...
I tried to restart the game, my phone, reinstalled the game and it still didn't work
it is downloading 218mb now
I guess that is the update.
yeah but i updated it
it was the lastest version
what is this now
i have such a bad luck
@spring flame
i am redownloading it now
I just read an article and it says this error code signifies a DNS error.
If the maps do not start downloading please install an application: "DNS Changer" and switch to Google DNS.
ok thank u
Jdv
@teal cradle if you are using wifi.. long press the wifi network.. click modify network.. go to advanced settings.. change ip settings to static.. go to DNS and change it to 8.8.8.8 and the second one to 8.8.4.4
Google DNS
sometimes public wifi networks disable pvp connections so that may solve the issue
@raven wadi The event was ended.
😆
@lean crescentLol
guys @spring flame
hello
everything is working fine thank u but my maps arent downloading
can i get banned if i used vpn to download it
?
No, @teal cradle.
so can i try using vpn to download it?
Yes.
ok thank u i will do it at 12:00am becz my wifi becomes unlimited at that time
@spring flamethank u alot
Could you elaborate further?
ok so i won but that was weird, i was litearlly taking damage every now and then from nowhere
Please help me
i'm in arcade solo (quick match) and i'm in the third to last circle and my hp goes down like 5% every 2 seconds or 4
My game don't support . When I opened a game it told that server is not supported also when I play the game the hose are not seen properly
Hello
Could you provide a screenshot, @shadow shadow?
How may we help you, @night cloak?
Ok
i got into arcade and now there's no jump button in the plane lmao
Hello, @jovial anchor!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
But my game is not open
this game i swear
i don't have a damn screenshot i can't complain
Ok then I try
Hack live stream
Ban People who is not in Europe (arabia, turkys, china, etc) we don't want this trash in Europe server
Hack live stream
Ban People who is not in Europe (arabia, turkys, china, etc) we don't want this trash in Europe server
@night cloak Everybody is welcome to play in any server. Just get some friends to play with.
But is not ok
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
The house are not seen clearly for 5minutes
@shadow shadow that ahppens to me too, it's just rendering
What can I do now @jovial anchor
We do not deal with cheaters in here, no need to send them here, @night cloak. Report them in-game.
just wait for it to render
you click on the link in the pins
and sumbit your report there
machete is a bot, btw
Read pinned messages in #555492558428700682, @shadow shadow.
bruh momento numero dos
This is the photo pubg game new season of royal pass
@shadow shadow elaborate?
This is today photo
pubg mobile $$$ 1080
Please clear application data and cache, @shadow shadow.
Ok thanks
Yo are there any plans to update any anticheats within pubg
Im sick of playing the game a bunch then dying to a hacker and losing my last 4 games of progress and like 2 hours of time
@main moth no it is not possible
ة
@jovial anchor can you see the photo
Updating anti cheat isn't possible if you don't report players. Keep on reporting and they'll investigate and filter the exploits in Anti Cheat engine. @main moth
what photo
At the top
@shadow shadow Is it global version?
I have reported easily dozens and others easily hundred to even thousands but i havent seen change from the start of the year approximately
Cheaters appear to remain an issue for an almost regular to daily basis
@night cloak no it is not global version
@shadow shadow Sorry mate, this support is only for global version.
@main moth Since it is a free game running on a free OS, cheaters are unstoppable. They can get caught and get banned but they'll open a new account right away. So it is gonna take a lot of time to get an improved cheat free environment.
@shadow shadow Please share a screenshot of the global version.
According to your screenshot, the game didn't load because of poor internet. I suggest you to switch to WiFi and see if that helps.
You'll learn when the internet is poor by looking at the left side: 0/0 friends, stuck at downloading a map and showing North America as region.
That's rendering issue, not a bug. @shadow shadow
Anyone iOS user here I want to ask that I have buy some uc and I have given my all payment details but it’s showing pending in payment history@everyone
Can I use pubg mobile account to play on emulator
@shadow shadow On PC side, this can cause by faulty storage or processor. Not sure what causes it on mobile.
Anyone iOS user here I want to ask that I have buy some uc and I have given my all payment details but it’s showing pending in payment history@everyone
@night eagle Yes. Emulator = playing pubg mobile on PC.
@hardy vortex Contact Apple Support.
I know but I need to know if i use the same account to play on mobile and emulator will cause any problems?
@night eagle You can play the same account on both android, iOS and Emulator.
@night eagleno ban
You will not be banned unless you're bypassing emulator, @junior arch.
I don't know why you think you will get banned. But the simple answer is, no, you won't get banned. @night eagle
I don't know anything about it that's why I'm asking I don't want lose my account
@night eagleYou play where ever you want to,just don't use 3 party applications.
It's and old account from season 1 lvl 74
@night eagle It's fine. Just don't use some trick or other stuff you find on internet.
I won't bypass emulator detection but I I'm using phoenix OS (OFFICIAL VERSION)
Phoenix OS isn't recommended. In that case, if you get banned, we won't be liable for it. We recommend you to use TGB.
Good luck and game on!
I think something is wrong with RP
@pseudo bolt What is it?
@night cloak thanks for the info
@night eagle You're welcome.
And what's the issue?
I jumped 2 Times pochinki building & also got s+ or ss many times & also kill many people with m416. But didn't count
@night cloak in pochinki olny m416 kill not countend but scarl kill count i don't know why?
@pseudo bolt Sometimes missions get buggy. I usually skip these type of missions.
. @neon junco Try going through Google play
Anyone iOS user here I want to ask that I have buy some uc and I have given my all payment details but it’s showing pending in payment history@everyone
@hardy vortex Contact Apple Support.
Plz help me
There is something wrong with your billing information.
am i the only one who are getting disconnected from server after starting a game (almost every 2 matches) Please help !!
@pseudo bolt It's not a regular bug. This problem exists since first Royale pass came, back in season 2. But people face it very rarely. Very rare.
It may very well be your internet connection, @valid spoke.
@pseudo bolt Those bugs will be fixed eventually.
no not just me...for a particular match my whole squad gets disconnected @night cloak thats not problem with my connection
@pseudo bolt 180° bugs temporary solution is upgrading to Android 8.0+
I don't experience any disconnections when playing, so...
@night cloak and when i re-enter the match there will be a whole lot of disconnected players
@night cloak once please check with asian server players...its happening from 3 days
It may also be the quality of your device.
@tidal mist i can't Update with Android 8.
@pseudo bolt then wait for a fix :p
😭
@tidal mist yah maybe the server crash..but its happening too often
@valid spoke How often? And how many AFK people do you see?
10-15
Also does your whole squad get disconnected everytime?
@tidal mist probably 2-3 and sometimes wholesquad
And the match goes normal after you reconnect?
@tidal mist very smooth
that's weird
yah...thats why im asking..!!
Disconnected = it says "Server disconnected" or something right?
take a screenshot when it happens again and tag me here
no it just stops at the loading screen and do not moves from there...but we can hear ur teamates voices
and after waiting you wont hear it too
so getting back and closing game and restarting it
Have you tried repairing the client, @valid spoke?
nah...i will try it now @night cloak
Where to send bug reports?
Anybody still got bugs when spectating?
Hello, @strong torrent!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
When you see it's stuck on the loading screen, quickly restart your game
@valid spoke^
@valid spoke are u using emulator
@tulip pivot No, it's a known issue since 0.12.5 update and is being worked and has been reported already.
@tidal mist don't talk to me
What?
@tidal mist wt₹ u delete my text
No it got auto deleted because you probably used a banned word
I want to know how to hack pubg mobile on emulator
Very funny.
@tidal mist why u think it's funny
Next irrelevant message here is a warning followed by mutes.
not restarted quickly...wait wait and and then my friend would call...and then restart
@valid spoke LoL
@tidal mist
@valid spoke No, don't wait.
@tulip pivot no i play on Mobile
Just restart when you see it's stuck
@tidal mist LOL In Your Face
Yes it has been reported
yep Thanks @tidal mist
@tidal mist meet hacker at one match in a week or in a day once I think okay
Every match A guy shoot u from 200 m away with a Thomson headshot WTFff....
you can report them ingame instead of asking for hacks around
Be patient
U guys are just selling ur outfit and don't care about hospitality
@tulip pivot be patient they'll be banned in a few years
just a question why is it so hard to hackers to get banned?
r they preparing for a new security system?
They're using some kind of shield that prevents them from getting banned, @teal cradle.
This game is a mess man every day I encounter 1/2 hackers
@pale falconoh ok
The system won't detect it.
stop sell the hack to UAE & Saudi arabia
@pale falconbut will they fix it?
yeah i got killed by a hacker last day
I'm not sure, @teal cradle. They'll always be banned through proper investigation.
@pale falconyeah but there are lots of them u know
An investigation that lasts 3 weeks
Yes, I know. There isn't anything else we can do.
@pale falconyeah i know just asking
Please move to #pubg-mobile if you do not require support, @abstract beacon.
rp ghosting you
Is there a way to force boost fps without 3rd party apps?
Another hacker streaming live, report him
Hello, @magic jacinth!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
My game is laging on snapdragon 615 but does not lag on snapdragon 425 and on the same settings
How can i change voice chat language to Chinese or Japanese ?
It requires you to modify game files (search on YouTube) but it can get u banned (not likely, but yes) @night cloak
Oh ok
@young anchor Depends on device optimization
@night cloak It's against ToS, @night cloak Don't do that.
can anyone help me ban this hacker
Hello, @ornate galleon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Would there be any problem if i switch emulator-mobile and vice versa on same acc
could i share it in here
@vast stirrup Nope. But don't switch at the same time, for example, you started the match on mobile - but you're continuing the match on Emulator. It will result in a 10 years ban. Otherwise you're fine.
No not that. @night cloak
@ornate galleon Why are you wasting your time?
Just learning mobile controls with friends cant do with new acc as my friends are high tier players
It's fine.
Thanks for the info @night cloak brother
You're welcome!
ban this dangerous hacker he is killing people through wall and using malicious scripts
Hello, @ornate galleon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
here u go his id and name
🤦
@ornate galleon Stop posting or we will have to ban you instead.
what about Update release date ?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
im sorry but i was bound to post
@ornate galleon From next time, be careful.
every cheater in almost 5matches
i was helping ur developer in removing the aforementioned account and youre giving me a ban warning
@ornate galleon Please move to #chat.
Expected you here.😔
Good day
Why does the game ask me to wait 1m?
Ten minutes ago there was a message: "please wait 4 m."
Can you help me?
@fair cedar What happened before this issue came?
I suppose, nothing unusual. Just tried to enter the game. (Last entrance was yesterday).
Maybe are there any server fixing works?
I believe this had something to do with the Google Cloud issues a few days ago, maybe a few areas are still experiencing it?
May be but... Actually, I have pure connection - my friend has problems. Switching the Internet and restarting the game don't effects. I and my friend are situated in the same city, we are connecting to the same server.
That's trouble with VK login, @fair cedar.
I also use VK login, so, that's why I'm embarrased. Probably, can there be any application issues?
Exaclty, @fair cedar.
Roger that. Thank you very much for instant replies, bless you😉
It's my pleasure.
#481198147478224896 5.1 @bleak inlet
Hello, @bleak inlet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Read the message above.
Why the gyroscope not working when i enabled it?
Is your device having a gyroscope, @zealous zephyr?
Yes
Have you tried if it is working using a gyroscope testing application?
If it is; Open application settings >> Reset Preferences >> Reboot.
No i never tried, now i will try
How can i report teammates when killed in lobby
Report teammates for griefing, @vapid rapids?
Yes for killing me @spring flame
How long does clan title last?
You cannot do that, @vapid rapids.
All clan titles bought using Clan Points remain for a duration of seven days, @peak crater.
Please do not use such language here, @peak crater.
🤷
I need best sensitivity for SAMSUNG Galaxy J8
find out yourself
You may try any sensitivity yourself, @somber beacon.
You’ll see which sensitivity settings are the best for you.
@somber beacon there is no Best ....everyone has a diffrent sensativity
What i did is start off on high then i lowered and made higher what i needed to to get it perfect for me
i stuck on default
I redeemed the ramadan frame but didnt get it in my frames
look in your mail
@night fjordcheck your email.
My primary weapon automatically switches to secondary weapon when I exit from vehicles.
can anyone help?
that's a known bug I think it would be fixed in next update
This is just a question to anyone here. If my teammate rage quits the match and i full kill him with throwables/vehicle, would that still be griefing?
It will be most likely be detected as griefing by the system.
Wait for confirmation from the staff tho 🤷
only if he reports
Any action has been taken for hackers yet?
Question for all
hackers are increasing day by day
in 6 out of 10 match u will find a hacker
@pearl kelp I’m dumb enough not know how to respond to that
Anyone know why the game audio disappears (well, just gets EXTREMELY quiet) when I’m in a discord call?
I mean but tbh who here wouldnt kill their team mate for loot if you fully knew that they rq
@grim echodoes ur mic work while on discord?
Ralsei that happens to me, discord calls seem to quiten down any background games
As far as I know, yes
Maybe chat match could be better as you can fully hear the game
Yeah, the game’s mic and stuff works fine. It’s only when im in a discord call when the audio just spikes
I find hackers every day
@pearl kelpesp hacker
Some have flying cars and stuff
@serene steppeme too
An To be honest, I haven’t seen TOO many obvious hackers, if any
Some just shoot behinde walls
does pubg corporation will do somthing abt it
Maybe the occasional one here and there
@grim echo u play in asia?
Nope, that might be why haha
I play on Europe... alot of hackers.. like in every 17% of games i get a hacker.. thats alot actually if u think about it
@serene steppewtf will pubgm do?
Nothing
If 17% of people in a singular game are hackers, that’s 17 out of 100 people cheating
They just want money nowdays
Which, in the long run, is indeed a lot
@grim echolol nice maths
Maths
**
*minblown*
Lol
Anyway, you don’t have an idea about the game audio?
@grim echo no i mean 17% of games i play a day i get hackers in them.. like if i would play 100 games (i never will play that much a day) then 17 of the games has a hacker
And it’s nothing to do with the games sound settings, all of them max, makes like no difference
Yeah now thats correct maths
Every 1/6 games about i get a hacker... thats 17%
I thought you meant 17% of each match were hackers haha
Might be more.. with small hacks but i mean like hacks that u can see like flying cars and shooting people behinde a wall like that is 17% of games
@grim echo that would be terrible
@serene steppeu know esp hacks
@night cloak no
Very
Well can you tell me what hacks this dude uses (Dm) i want to know
@hushed shell
How come I can download PUBGM put not PUBHM lite? @help
Nope in Phillipines,Vietnam and Singapore
No.. its bad