questions

[fading briar]

I’m using Game Center

So

[steel root]

I did too

Failed again

Yeah great lol

[dusky notch]

Game Center doesnt work either

[steel root]

..

[dim crag]

Mmmm

[dusky notch]

For me

[steel root]

Same

[dusky notch]

I use twitter and game center

I have 2 accounts

[steel root]

I use Facebook, Twitter and Game Center

[dusky notch]

I need this fixed soon because i have a 4v4 coming up

In an hour

[steel root]

I need it fix soon as well...

[tardy lion]

Hey who can log on to the game?

Cuz me and my friends cant

[dusky notch]

I can’t either

[steel root]

Neither

[dusky notch]

It’s only when you log out

I think

[steel root]

Ye

I logged out

And rip

[dusky notch]

Where’s support??

[tardy lion]

Yes

Its only when you log out

I logged out cuz i updated the game

[dusky notch]

Got this 4m pop up thing because i keep trying

[tardy lion]

And the game log out by itself

[steel root]

Noting is working

[tardy lion]

And now i cant log in

[dim crag]

Yep ... nothing works

[granite portal]

Always freezing when I enter game

[dim crag]

Will just watch the bushka on his live stream 😃

[granite portal]

Fix Your f****** Game

And they take points away

🖕

[unkempt bay]

Guys

I can't login

What is wrong with this

[midnight robin]

I’m having the same problem

I just tried to log in

[dusky notch]

Everybody that logged out can’t log back in and the Pubg Devs are taking forever to reply @unkempt bay so just sit back maybe take a nap because itll be a while maybe

Everybody that didn’t log out can still play so lucky them

[olive wyvern]

Lol why people logout?

[dusky notch]

It’ll be a while because not everybody have this problem

[olive wyvern]

Restart phone

[dusky notch]

@olive wyvern i log out because i have 2 accounts. Some because they did a repair

If that was the case it wouldn’t be an everybody that logged out problem

It’s nothing to do with our phones

[midnight robin]

I didn’t even log out tho I just played one day ago and came to log in today and boom can’t log in

[dusky notch]

Or that

[olive wyvern]

Why 2 accounts?

[ruby edge]

Hey I cant singing up

[dusky notch]

I had an iphone 6 then i got a galaxy s8 so I couldn’t use my game center then now i have a iphone xs now i have 2 @olive wyvern

[ruby edge]

Help

[olive wyvern]

Why not Twit/fb one and call it good

[dusky notch]

One of them is twitter

[midnight robin]

The best thing about it you can’t even reply to support bc all it is an automated machine

[dusky notch]

Before i broke my iphone 6 it was just on my game center

[olive wyvern]

Can’t you login twit one on both?

[dusky notch]

Then i couldnt get on it because it was broke and i had an android

Because you can only have 1 social media for 1 account

[ruby edge]

I have this problem I cant sing ip with FB

[midnight robin]

Yu can’t sign in with anything @ruby edge

[dusky notch]

Have to wait until they fix it which will prob be tmr

[olive wyvern]

Yeah but you can use on any phone

[dusky notch]

But i have a 4v4 in 30 mins which is fantastic

You can’t use game center on an android @olive wyvern

[olive wyvern]

U can attach that account to Twitter or fb

[dusky notch]

Yes. But before i could do that i broke my iphone...

[night cloak]

HEY ADMINS HELP ME Seriously, GT338 legendary !!! i can't log in account only me why!!! i tried that from 3 phones and not working, btw all other accounts are working

why????

[olive wyvern]

Loool so do it now...

[dusky notch]

@night cloak you’re not the only ine

[night cloak]

@dusky notch lol

[dusky notch]

@olive wyvern i have 2 account now and one of them is using twitter already

[dim crag]

I never logged out ... only have one account ... simply refuses to load, telling me I have a network issue

[dusky notch]

And if i could only get on my accounts

[olive wyvern]

Use fb then

[night cloak]

@dusky notch wth but all my other accounts are working

[dim crag]

FB ... never

[dusky notch]

I don’t need to

[night cloak]

@olive wyvern no fb no Twitter working on mine

[dusky notch]

Don’t even have a FB

[night cloak]

@dusky notch @dusky notch i can't login !!!?

[olive wyvern]

Create twitter account number 2....

[patent nymph]

The game is stuck

[dusky notch]

@night cloak I can’t either

[steel root]

Still can’t

[patent nymph]

We can't play

[night cloak]

wtf pubg !!!!!!!?!?

[patent nymph]

Same thing

[olive wyvern]

Haha

[patent nymph]

Stoped

[ruby edge]

Puta

Madre

[olive wyvern]

You’ve been banned for cheating

[steel root]

No it’s not that

[ruby edge]

Deberas que no sirve este juego

[dusky notch]

If I’ve been banned because they thought i was cheating then wow i must be that good

[steel root]

Same xd

[woven plover]

my acc took ban since 2 month i didn't use any kind of hack or any cheat i sware i try every thing but no one reply bot only

[dusky notch]

Pubg bot is garbage.

[woven plover]

@steel root lol there is other people have the same problem

[midnight robin]

Same here

[night cloak]

I don't have any problems with logging in.

Perhaps it's your internet connection.

[ruby edge]

Yea

[dusky notch]

@night cloak its only if you log out

My connection is fine

[woven plover]

ok who will wait unt 2029

[olive wyvern]

@woven plover Funny how good English got in two texts # fake news

[night cloak]

I don't see why you need to log out.

[dusky notch]

@woven plover ill be sleep and playing a different game by then

[night cloak]

@dusky notch @ruby edge btw i was playing with a friend 22kills in duo

It's a permanent ban, @woven plover. Regardless if you wait until 2029, the suspension will not be lifted.

was my last match

[dusky notch]

@night cloak i have 2 accounts and some people log out to repair the game

[ocean saffron]

Same

[night cloak]

Try using a different Internet connection.

[olive wyvern]

You were banned for exploits

[dusky notch]

@night cloak already did that

[woven plover]

there's no way to unban?

[ocean saffron]

Can’t login

[steel root]

U don’t understand @olive wyvern

[dusky notch]

@ocean saffron join the club

[steel root]

Welcome to the club.

[ruby edge]

@night cloak wow

[night cloak]

No, @woven plover.

That's weird.

[olive wyvern]

Ha ha I’m not dev what do I know.

[steel root]

I bet joker is some person who has no knowledge of what’s going on lol

[patent nymph]

The game doesn't work

[dusky notch]

If you wait until 2029 the game most likely will be dead

[night cloak]

Give it some time, I suppose.

[patent nymph]

Where the admins

[steel root]

Ye

[dusky notch]

There will be other games

[woven plover]

@dusky notch yea i know

where is support in this game

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[dusky notch]

^ we dont want to speak with a bot

[night cloak]

@ruby edge the image is on #media

#media, @ruby edge.

There's nothing we can do about it here either.

[woven plover]

we need human reply

[steel root]

Yeet

[olive wyvern]

@steel root it could be a lot things. From pubg server down to a ddos attack to a dev pushing a corrupt file I’ve seen a lot in my day

[steel root]

I alrdy miss this

😦

[woven plover]

i think we should wait until pubg remember there is some thing called support

[night cloak]

someone restart the pubg server 🤧

[dusky notch]

@steel root 2 M4’s?

[steel root]

Yeah xd

I was having a m24 but swap it for another M4 😉

@dusky notch

Can’t have enough of those you kno xd

[dusky notch]

1 is enough 😂

[steel root]

Ok fr though I want it to be fix

Nahhh

[dusky notch]

What rank are you?

Maybe is we ise this as a general chat they will say something

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[dusky notch]

Lol nvm

[nimble maple]

What is going on with this game

[woven plover]

who will use hack on this acc

[dusky notch]

@nimble maple having the same problem

[ocean saffron]

Fix this!

[olive wyvern]

@nimble maple Chinese fortune cookie says go outside it’s nice out

[patent nymph]

Same thing it's does not work

[ocean saffron]

Getting tired of these dumb bugs!!!!!!

[dusky notch]

@olive wyvern it’s late my G

[latent matrix]

Servers are down I'm guessing, it will be back up shortly. Go do something productive while you're waiting :)

[dusky notch]

Dev? @latent matrix

[latent matrix]

No

[dusky notch]

Aw 😦

[nimble maple]

My team can login but i cant

Wtf

[dusky notch]

Servers are up just can’t log in if you’ve logged out..

[night cloak]

@dusky notch yes

[rough lance]

Having the same issue

I can’t log back in wtf

It says check network settings.. my network is fine

[night cloak]

@latent matrix productive you said? ok i will go play with a ball 😆😈😂

[stuck cradle]

I can login from Facebook but twitter not working

[night cloak]

@stuck cradle truly??

[dusky notch]

@stuck cradle Game center isnt working either

[ocean saffron]

Same @rough lance

[nimble maple]

I cant login with anything

[rough lance]

I reinstalled repaired and everything

[nimble maple]

WeChat Twitter Facebook all of them are not working

[latent matrix]

Looks like only a handful of people are getting this error, I would suggest calming down until a member of staff acknowledges the issue.

[dusky notch]

@rough lance ouch... buttons are f** ‘d up now 😭

[nimble maple]

!help

[rough lance]

@nimble maple I can’t log in with anything either.. only guest

[stuck cradle]

Do I look like I’m in the mood to mess around @night cloak

Or lie

[olive wyvern]

@steel root see might not even be pubg server

[nimble maple]

Yeah the game is broken

[stuck cradle]

My friend can login and he’s twitter but I can’t so wtf is happening

[night cloak]

@stuck cradle hhhh well i will try first 😁😆😂

[rough lance]

It’s an issue on their part

[dusky notch]

What devices are yall using?

[stuck cradle]

iPad Pro and iPhone XS Max

Both not working

[wise parcel]

Where do I report a cheater?

[latent matrix]

As I said before, calm down, it's a temporary issue.

[dusky notch]

@wise parcel In game report

[ocean saffron]

@wise parcel Not here

[stuck cradle]

We know that

[rough lance]

Samsung s9+ ipad both not working

[wise parcel]

Thanks fam

[dusky notch]

@latent matrix im calm. Just gathering info

[night cloak]

@stuck cradle it's not working

[olive wyvern]

@stuck cradle it could be route issue between Twitter and pubg can’t blame either

[steel root]

No platform is working for me

[dusky notch]

Basically, if you logged out you can’t get back on with none of the social options and its cross platforms. So yeah. Its pubgs problem.

[steel root]

I tried everything

Even guest acc

[dusky notch]

So stop typing

So they can see these

[stuck cradle]

@dusky notch you’re wrong because I logged out from Facebook multiple times n logged back in with no issue.

Only twitter isn’t working for me

[dusky notch]

@stuck cradle what about everybody else?

[latent matrix]

As Joker said, you can't blame PUBG, it's probably not an issue from their side.

[stuck cradle]

Everyone else is twitter

[olive wyvern]

No it could be a bad hop between servers causing it

[rough lance]

I can’t log in with Facebook or google play

[runic niche]

@latent matrix if more than one person suddenly has this problem all at once, then its probably pubg's problem

can you login with guest?

[dusky notch]

But if its not Pubg you’re telling me I can’t use my account until twitter fixes the issue?

Or game center

[rough lance]

@latent matrix it’s 100% PUBG

[runic niche]

can you guys login with guest?

[dusky notch]

I fail to see how both of them suddenly stopped working

At the same time

@runic niche no

[runic niche]

yeah definitely pubg proble

[olive wyvern]

Nope it could be router between the servers

[tardy lion]

@latent matrix its pubg problems, stop sucking them

[rough lance]

I can’t log in with guest either

[tardy lion]

None of the logins work

[rough lance]

@runic niche

[night cloak]

@stuck cradle me in Twitter and Facebook and it's not working on my 1st account

[latent matrix]

As I said before, only a handful of people are experiencing this issue, so no, it's not PUBG's fault.

[ocean saffron]

This game is broken

[tardy lion]

A handful of people? HAHAHAHA

[ocean saffron]

BugG

[dusky notch]

@latent matrix only a handful because they didn’t log out yet

[tardy lion]

You are a dik sucker man

[latent matrix]

Keep insulting me, it doesn't bother me.

[tardy lion]

The problem is for people that havent login in the game or logged off

[olive wyvern]

I just logged in not a problem

[dusky notch]

If i can’t access the game its pubg even if its just twitter. People will lose everything and have to restart if they can’t get back in

[stuck cradle]

Well I’m gonna use my alt account since it’s the only one working now (on Facebook)

[rough lance]

I know you don’t want it to be PUBG but I’m sorry bro it’s true..... multiple people SUDDENLY started having this issue on diff end devices and platforms ..As I said before @latent matrix it’s 100% PUBG.. how about you log out now.. and log back in.. now

[dusky notch]

Because if their FB isnt connected they can’t suddenly connect it if they can get onto it

[latent matrix]

I'm sure the issue will be fixed soon, I honestly don't know why you people are stressing so much.

@rough lance I have, it still works.

[rough lance]

I said now

[dusky notch]

@latent matrix stressing because i have a 4v4 in 10 mins and this been a problem for over an hour already

[rough lance]

Ur logging in and out don’t count

Earlier in the day that is

If I may ask.. what region is everyone in?

[latent matrix]

@rough lance I have, it still works.

[rough lance]

I’m in north east USA

Fiber where are you?

[latent matrix]

Western EU

[olive wyvern]

News.google. Tencent refuses to pay tariffs

[rough lance]

Then that’s probably why

[dusky notch]

And because ive spend money on this game and if they can’t do nothing about it because you claim it’s “not pubg” then all that money is wasted

[ocean saffron]

Northern SA

[olive wyvern]

Fake news

[dusky notch]

Even if you can we can’t @latent matrix

[solar monolith]

I hate u pubgm

[rough lance]

Like I said.. definitely PUBG.. can’t log in to my phone which is android.. can’t log in to my iPad which is iOS... can’t log in using Facebook account,... can’t log in using google

[latent matrix]

@dusky notch I was just stating that it worked for me after I was told to try.

[rough lance]

So... taking all this into account.. it’s 100 percent PUBG

[green inlet]

Sounds like it’s 100% you

[ocean saffron]

Why don’t you go play instead of acting like a dev. @latent matrix

[dusky notch]

@latent matrix i know. But saying to wait and calm down and that its not pubg is not going to fix anything either

[latent matrix]

@ocean saffron I just got off for the night, I am not acting like a dev.

[dusky notch]

If we suddenly stop talking they might think “oh its fixed”

[rough lance]

Fiber the reason you are gettin hate is cause u are saying it’s not PUBG while offering no solution... ignoring all the issues on the table

[ocean saffron]

We don’t need you here for now

We need people that have the same problem

[rough lance]

You are stressing people out more than the issue itself by doing that

[dusky notch]

^

[ocean saffron]

Not people who don’t have the problem.

[latent matrix]

@rough lance Because I do not have a solution at this time, I can ensure that if I had a solution I would tell you.

[rough lance]

People aren’t trying to hear a defense with no basis.. they want a solution to the problem

Exactly so you don’t have a solution.. so for a person who is trying to log in.. and everyone who has experience in finding solutions knows... that when there are that many variables.. the blame can only be placed on the final variable

[dusky notch]

@latent matrix then please stop saying to calm down and wait for it to be fixed thats like saying... how the doors didn’t get fixed for a whole update.

[rough lance]

Which in this case... has to do with PUBG

[nimble maple]

@night cloak we need some help here pls

[latent matrix]

Well I'm saying calm down because it's a temporary issue and you're acting like you're going to lose your account.

[tardy lion]

A temporary issue

[night cloak]

Yes?

[tardy lion]

lmao

[nimble maple]

I can’t login

[dusky notch]

@latent matrix do you know if we are going to lose our accounts?

[nimble maple]

It doesn’t let me

[rough lance]

The only thing that u said that was arguably helpful.. was the fact that u said u can still log in and out.. u failed to state when u logged in and out.. it seems this problem started within an hour ago.. if u logged in before that... then your information is useless @latent matrix

[tardy lion]

Stop replying ll fiber, you are being futile

You are just saying is our f fault when its clearly not

[latent matrix]

@rough lance well I just tried relogging twice and it still worked, I'm trying to find a solution but it's impossible when I can't get the issue to happen to me.

[rough lance]

@latent matrix you are telling people to calm down.. when everyone is calm.. making everyone feel... that u need to calm down... your the only one stressing bro..

[night cloak]

Can you show screenshot @nimble maple?

[nimble maple]

Im sending them rn

[dusky notch]

@latent matrix then why are you in support if you don’t have any issues?

Doesn’t make sense

[nimble maple]

@night cloak

[rough lance]

No one is cursing no one is bashing PUBG.. no one is doing anything that isn’t calm.. just intelligently and calmly discussing the issue...

[latent matrix]

Well someone said they were going to lose their account which definitely isn't calm

[night cloak]

That might be issue from FB side. Please wait until they fix it @nimble maple.

[tardy lion]

Not

[rough lance]

We are calm... but u need to stop replying for ur own sake.. or just admit that you are being futile... for your own sake... use making yourself look bad

[tardy lion]

Its pubg problem

Because neither twitter, game center or guest login working

[dusky notch]

@latent matrix i said that but i was calm i was just worried like everybody else here

Wondering why we can’t log in

[night cloak]

Stop or both of you will get punished, @rough lance& @latent matrix.

[nimble maple]

What do u mean by FB?

Like Facebook?

[night cloak]

Yes

[rough lance]

What ones published mean @night cloak

Does

[nimble maple]

I dont use Facebook

[dusky notch]

@night cloak are you dev?

[nimble maple]

I use WeChat and

Twitter

[maiden trout]

I cant log in

[dusky notch]

@maiden trout same

[night cloak]

As erick says it is issue from pubgm. Lets wait for the patch.

[maiden trout]

Fb of course

[night cloak]

No@dusky notch. We are volunteers.

[rough lance]

When is next patch expected.. do we know?

[nimble maple]

Kk thx for help 💚💚 @night cloak

[night cloak]

No idea about it . But it will be soon as possible because the issue is bigger.

No worries, @nimble maple.💙

[rough lance]

I can log in suddenly

Wtf

[dusky notch]

@rough lance word? Let me try.

[modest igloo]

My connection is good. It's not letting me in pls help

[dusky notch]

Oh yeah finally letting me get on now too.

Selective?

[night cloak]

Can you login?

[rough lance]

Possibly

[dusky notch]

@night cloak now yes

[rough lance]

MYbe too many people login at this time at once

[latent matrix]

And y'all came at me for saying it's a temp. issue, hah

[rough lance]

We never said it wasn’t

[night cloak]

Please try again @dreamy marten @modest igloo.

[dusky notch]

@latent matrix we didn’t say it wasn’t we just wanted to know why

[night cloak]

Maybe the issue is fixed now.

[rough lance]

We wouldn’t be here if it was permanent .. we would have just uninstalled he game

[modest igloo]

IT'S FIXED

Yayyyy thanx ^^ thought it was just me

[night cloak]

I still can't log in, the game is crashing,

Try again?

Network error or Crashing?

I did can I send a video here?

Crashing...

[rough lance]

@night cloak I literally had to wait about an hour before I could log in

[night cloak]

It's been a day for me, 😞.

[rough lance]

Ohh that might be a separate issue then

Could be the same

[night cloak]

Yea, I can log in with different account, but not with my main one

Are you trying to login through facebook?

Yes through fb

[olive wyvern]

Hey look mom it’s fixed no more crying

[night cloak]

Nope it's not fixed for me, so I Will be crying for some more days.

It's different issue for you.

😢

I think you should keep trying it will get fixed.

[cosmic gazelle]

His whole clan is filled with hackers or playing with hackers,since past few seasons,he hacking and selling his hacks,he llayed 200+ matches and got so many reports, GG

He is hacking without any fear

[storm flume]

Hello, @cosmic gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[cosmic gazelle]

Now tier protection is gone and Again I died because of thr hackers

@night cloak nothing works :) if it worked..he wouldn't have played 200+ matches :)

@night cloak btw do you remember me?I have a issue regarding, me not getting any regional title?did you found any solution?in game is not helping

[night cloak]

Well,we can't help about it here. Hackers should be reported in game.We don't have access to developers.

Yea i reported that guy,.. Just looking at his statics didn't feel like he is real player

[hardy ruin]

@night cloak bro we do report them and we meet the same cheaters after some days

...

[night cloak]

Sorry but i don't know about that.You can try reporting it in #555492558428700682 @cosmic gazelle.

[cosmic gazelle]

@night cloak did that already

But it's not solved

[night cloak]

Sorry but we can't help with that, @hardy ruin. I hope you can understand.

Then let's wait for the patch from developers. It will be fixed soon.

This is what I m getting after the crash

[cosmic gazelle]

@night cloak are you sure?like my bug will be reviewed by the devs?because this isn't a global bug,only few including me have it

[hardy ruin]

@cosmic gazelle i dont think they can help you , you may have the problem in your phone .

[night cloak]

Yes it will be.

Unless it is problem with your phone as Ekko said.

[cosmic gazelle]

@hardy ruin no..my second account is working fine, it's with my main account only. (Same phone)

Since seasom 5

I'm tired of asking for help everywhere

It has been 6+ months

[rare scaffold]

Are you able to play it on a different phone?

[cosmic gazelle]

@rare scaffold are you talking to me?

[rare scaffold]

Yes

👌

[steel root]

Ey I’m back on my acc i fixed it

[cosmic gazelle]

@rare scaffold dude I havr other issue related to me not getting any regional title...the other guy has this issue where he is not able to play

Wrong tag

[steel root]

Yeet finally I’m so happy 😄

[rare scaffold]

👌

@cosmic gazelle can he play using that same account on any other phone?

[cosmic gazelle]

😑dude go up and see,I didn't ask for that help,someone else did

Not me

I had other issue

[hardy ruin]

@cosmic gazelle he asked you if you can open your main acc in other phone .

[cosmic gazelle]

@hardy ruin my account is opening, when did I say that my account isn't opening?

[hardy ruin]

@cosmic gazelle nvm wrong tag

[rare scaffold]

O.o I mixed it with your issue

😁

[cosmic gazelle]

Yaa

Hope my issue get fixed..waiting since 6 months lol

I wanted to get the title..even if I work hard,I won't get jt

Even that Jinxed is not working, it's stucked at 27

I've opened many crates

[tardy lion]

Guys i can log now

Try to log in now

[steel root]

I can too

[night cloak]

I sometimes see a green border on the screen when I use pubgM

It happens only when I open the game and then immediately press the home button. And when I open the game--green border

I am sending a screenshot, hope that might help.

Hello devs!!!

I was playing now and just saw a hacker

He was using speed hack and Jump hack

idk what do u guys call it

I've his id and name

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

@cosmic gazelle they changed the jinxed achievement now
You have to spend uc, coupons don't count

I've reported him but it seems that he hasn't been banned

He's in ace tier

Lemme give you his id

[snow glade]

Hello! So I recently bought a Sandisk 64GB SD Card and was wondering, if I transfer PUBGM onto the card, would the maps I download be transferred onto the card as well?

[night cloak]

You will need to transfer map files from android -> data to the card too. Including the obb file @snow glade.

ID 5282560237
Ign JOHNWECK87
ACE TIER

[snow glade]

How can I do that? @night cloak

[night cloak]

Please guys help PUBGM ban him

Please report him in game. We cannot help about it here since we don't have access to in game activities, @night cloak.

I've reported him in-game

Just copy paste file from Android->Obb there should be file containing .com.tencent something copy it first then go to android --> data search for similar file name and copy it to the SD card @snow glade.

Then he will be banned soon @night cloak.

@night cloak Thank You

👍.

@night cloak I was playing since season 2 and in the very beginning of the season 6,i was banned for no reason, I haven't even used a cheat in game but still they banned me,i was playing random and I believe there was no hacker in my squad because all were playing normal, Normal kills and Normal strategies...
How can I have my first account back?

[snow glade]

@night cloak I found a file named "tencent" but with no items in it. Is that the one?

[night cloak]

Use the File Claim option, @night cloak.

In the Obb or data @snow glade?

[snow glade]

What I did was I looked up in my files "tencent", selected all of them that had that name, and moved them to my microsd

[night cloak]

Hmm then you are good to go.

Don't cut paste. Copy paste it.

[snow glade]

These are all the files with "tencent" that I moved to my mircrosd

I didnt copy the file, I moved it to my microsd

Is that the correct way?

[night cloak]

You should have copied it. So that you will know where to paste it.

[snow glade]

should i move it back THEN copy it?

[night cloak]

If you know where to paste it then it is not needed.

[snow glade]

ok so i moved it to my microsd. if i were to download another map, would the map go to the file i put on my microsd?

[haughty cypress]

complicated

[night cloak]

No.well you can't open your game now since the data should be in internal storage . If your device is not rooted.

[night cloak]

@night cloak I've used it but nothing happened,even I've mailed Tencent,still they're not helping me out

I mean if there are hackers out there,then, instead of targeting them,you guys are targeting us

@night cloak you know my friends that suggested me this game in it's very start,now have quit it because of hackers!!

[hardy ruin]

@night cloak they cant do nothing here about cheaters .

[night cloak]

@hardy ruin that's so unfair 😑

[snow glade]

@night cloak ok thanks

[hardy ruin]

let's hope development team find a solution

[night cloak]

👍

Fail

[stable forum]

424 matches using the cheat, this is possible with pubg mobile

ID : 5486859171

sendvid. com/tjuc18h4

enough ?

[storm flume]

Hello, @stable forum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[woven plover]

can any one here can unban my acc it took ban since 2 month and no one rply only bots can any one help me please

[night cloak]

@woven plover We are not responsible for account bans. We are only discord staff in this server.

If the support doesn't reply, you are welcome to create a new game account.

[woven plover]

nice game

just see roit support u will die.

live chat tickets

[night cloak]

For any feedback, use the #pubg-mobile chat.

[glossy sable]

wow how can you even stay so chill Daisy 😧

[delicate shard]

Can you guys fix framedrops on s10 plus exynos variant?

[night cloak]

Is this a bug?

[tidal mist]

@delicate shard Optimization issues,all you gotta do is wait.

@night cloak ?

[night cloak]

Green border

[tidal mist]

You are using a notch device?

[night cloak]

Yes

And rounded corners

[gritty finch]

Why pubg is laggy these days

Getting only 20-25 fps

[tidal mist]

What's your device?

@night cloakReset the settings

[night cloak]

Samsung galaxy A50

[tidal mist]

Asked flash

[gritty finch]

Mi a2 and iphone 6 both laging AF

[tidal mist]

both are very old devices

Use minimal graphics with highest fps option available

[gritty finch]

Before i used to get 50+ fps lol

Ya i did still laggs

[tidal mist]

Try clearing some storage off your device

[gritty finch]

Even on smooth n extream setting

Hmm

Le me delete system 32 xD

[night cloak]

@tidal mist settings of pubgM. Right? There is no option like that.

To reset

[tidal mist]

@night cloak yeah restore defaults

[lost badger]

Tes

[night cloak]

@tidal mist Are pubgm settings linked to my ID or I can choose different settings on different devices?

[brisk knot]

I cannot buy uc in Vietnam version. Anyone help me

[crisp light]

@brisk knot i suggest u use a different payment method if google pay is not working

[brisk knot]

@crisp light different like?

[crisp light]

@brisk knot literally anything else

other than google pay

@night cloak I DONT THINK THE PUBGM SETTINGS ARE LINKED TO their id

@brisk knot i hoped i helped

[brisk knot]

I tried Midas buy but it wanted paytm money. But i have only money on my gmail is 15$

[crisp light]

dont u have money in your paytm?

[storm flume]

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

[night cloak]

@brisk knot maybe try buying with vietnam vpn

[brisk knot]

@night cloak i tried without vpn too

[night cloak]

🤔

[brisk knot]

@crisp light no

I can provide 15$ instead of i need paytm

Can you help me outM

?

[bold siren]

Could you please press on the Google Play balance, @brisk knot?

[spring flame]

Please keep your questions related to PUBG Mobile (Global Version) only, @brisk knot, @night cloak and @crisp light.

[gilded citrus]

when you buy a car or gun skin, can your teammates and enemies see it too?

[inland plaza]

Is pubg encouraging hackers???? I Played 6 matchs all 6 match it had hackers... And last match 4 hackers In same game

[bold siren]

Yes, they can, @gilded citrus.

[gilded citrus]

o.

[storm flume]

Hello, @inland plaza!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[brisk knot]

@bold siren ok wait a second

[night cloak]

@inland plaza They don't even care lol

[inland plaza]

@night cloak true

[night cloak]

I m from Maldives how can I play pubg lite pc?

[storm flume]

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

[crisp light]

@spring flame understood. but where eactly do you think its appropriate to ask such a question?

[night cloak]

@night cloak VPN

[cursive parrot]

Ihave opend more than 13

[night cloak]

@crisp light I like how they said not to ask other questions but then a contributor is helping with that question only

@cursive parrot with uc
Coupons don't count

They changed it now

[cursive parrot]

good

[spring flame]

Somewhere, but not here, @crisp light.

[crisp light]

@spring flame reasonable answer 😆

[night cloak]

Somebody help me with my game login. When ever I connect it with fb game crashes, but it's only happening with my account, my friend can log in their account in my device.

[wispy matrix]

@night cloak can you login your account in some other device?

[night cloak]

@wispy matrixno I can't

[wispy matrix]

Then its probably issue with your fb account

Did you contact fb support?

[night cloak]

@wispy matrix nope I didn't, but how could they help me? Like should I ask them to fic pubg m?

Fix*

@wispy matrix can u tell me how to contact them?

[nocturne forum]

Hello suddenly my crash why

Can't play

[spring flame]

Hey, @nocturne forum. In order to fix frequent crashing please clear data and cache from Application Settings.

[nocturne forum]

Ok I will try

[tardy plank]

Hell pubg team help from this issue some1 took my account don’t know about this who took and I can’t login my account so have a request give me my account back @wispy matrix

He changed name also

[spring flame]

We cannot help you on this issue, @tardy plank. Your best option is to contact ingame support and the social media support your account was linked to.

[tardy plank]

Ok thanks @spring flame

[thorn mist]

This guy is magic..

[spring flame]

What is the issue, @thorn mist?

[thorn mist]

Just some hacker running around. I jot got hit from the m762 after hitting him several times. Lucky he didn't take damage. 🤨

Dudes name is pubgwontbanme .. 😅

[crisp light]

report him i am sure he will get banned

[spring flame]

Do you need instructions on how to report hackers? That is the best I can do for you.

[crisp light]

u have screenshot or any evidence? @thorn mist

[thorn mist]

I did. Just thought I'd share

[crisp light]

@thorn mist 😃

[thorn mist]

Nah. Unfortunately I wasn't streaming atm

[glass chasm]

My account is not opening i don't know the reason its suddenly crashed just after loading screen

[crisp light]

@glass chasm clear cache

[glass chasm]

i did

[crisp light]

u play on mobile?

[glass chasm]

i formated my phone

yup

[crisp light]

whats the ram?

[glass chasm]

the particular account is not opening, in any device

whats the ram?--- 4GB

[crisp light]

hmm

[glass chasm]

can any one help me, how to contact with the officials>

[crisp light]

so you are telling me that the account doesnt work from any device

[glass chasm]

yup,

the game crashed just after the loading screen

[slender scaffold]

Why am i connecting to middle east even though i am from india

[crisp light]

ask help from the admin . i am sure they can lead u to the right direction

[tidal mist]

@brisk knot Change playstore country to VN and use a VN VPN

[crisp light]

CayaN#4275

[tidal mist]

@slender scaffold Elaborate

[crisp light]

@tidal mist its not device problem its an account problem

[tidal mist]

@glass chasm It's a known bug, nothing we can do about it.

Various users had this problem

[slender scaffold]

I am from asia and in lobby while selecting map top right side ME server has less ping than asia ping

[tidal mist]

You gotta play on another account until this is solved

[glass chasm]

so is there any possibility to get my ac back sir>

[sacred haven]

Nice

[tidal mist]

@slender scaffold Depends on your connection

[slender scaffold]

Is it because i am connecting to ME server?

[tidal mist]

@glass chasm Yes,you have to wait for an update to fix this issue

Until then use another account

@slender scaffold No,it depends on your connection

[glass chasm]

but what about my daily uc? i have an active membership

[slender scaffold]

But in night i am getting 20ms ping @tidal mist

In asia server

[tidal mist]

@slender scaffold It entirely depends on your connection

@glass chasm We cannot do anything about it :( sadly

[slender scaffold]

@tidal mist it means if wifi is slow ? I am sure it is not beacuse i tried ping test i am getting good ping

[crisp light]

@slender scaffold do you use vpn?

[glass chasm]

@[Fam] Anime Xterminator™ ia there any other way that i can get my uc when the account will bug free?

[slender scaffold]

No

[glass chasm]

@night cloak is there any other way that i can get my uc when the account will bug free?

[crisp light]

@slender scaffold can you just explain nicely to me what ur issue is in one message and i will try to help u

[gritty canopy]

Why alot hack in pubg mobile ???????
Why pubg company sell the hack to UAE & SAUDI ARABIA

[spring flame]

PUBG Mobile is not in the business of selling hacks, @gritty canopy.

[gritty canopy]

He see the hack but he dont want stop it

You can see top 10 in server

Ik

[storm flume]

Hello, @gritty canopy!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

At last I m able to play pubg again.

And i also find out a new bug, and how to resolve it

[gritty canopy]

What

[night cloak]

@night cloak Put it in #555492558428700682

[gritty canopy]

U want from me chang my name

[night cloak]

Idk it maybe a fb bug I don't know, but it's like this. I deleted all the game info of pubg from face book. Then I re installed pubg and logged into the game, and it worked and also I didn't lost my account.

[tidal mist]

You can't unlink/delete accounts @night cloak

@glass chasm Nope:(

[glass chasm]

@[Fam] Anime Xterminator™ sir how can i inform the support team about my problem?

[slender scaffold]

@crisp light when i use indian server vpn to start the match and i am getting 40-60 ping but when i didnt it was connecting me to ME server

[night cloak]

Ohhh I went to this setting - apps and websites - logged with fb,. There I selected pubg and delete it.
A warning msg was shown that it will delete all your info and account something like that

@tidal mist idk if that a bug or what ever it's, But I can play it again so I'm happy for now.. 😁

[crisp light]

@slender scaffold common issue .. if ur from india just be sure to change the server back to asia manually

it will most likely go of by itself

or check with ur net provider becasue this is an internet problem

[slender scaffold]

@crisp light yes i was on asis server while starting the game(with out vpn) then i am getting 130-150 ms.if i use indian server vpn then i am getting 40-50 ms

[crisp light]

@slender scaffold ahh i see check with ur interent provider but for now just use india server vpn

[slender scaffold]

@crisp light without vpn the game is thinking i am from ME

😪😫

[crisp light]

undersood 😆

just check with ur internet provider lool

[slender scaffold]

Okk thanks

[crisp light]

no problem

[brisk knot]

Can't buy uc

Oops!

[compact karma]

What in the actual fk?

[night cloak]

Guys is using gfx tool can ban accounts?

[glossy sable]

Yes.

[night cloak]

@compact karma its a glitch

@night cloak yes

[night cloak]

Okok

[brisk knot]

Anyone tell how can i buy uc in pubg vn?

#2 time posting. Bcoz I just offline before

[night cloak]

@brisk knotTry midasbuy

[brisk knot]

They only paid through paytm but i have money on my Google account

[night cloak]

@brisk knot Your google account currency is not matching the regional currency...

So u get error

[brisk knot]

@night cloak ohh.. .

But it's works on global!

[night cloak]

@brisk knotu used vpn while purchasing?

[serene steppe]

@night cloak seems like it.. loot at the Key icon

[night cloak]

?

[serene steppe]

@night cloak he sent that error screen shot and he has a KEY icon in notifications... usually means a VPN

[night cloak]

Yes thats y i asked

[serene steppe]

👌

[night cloak]

U said loot instead of look so i got confused

[serene steppe]

I make alot of typos and i never fix them

[lucid grail]

Things are rendering after some time ..!!

Net is perfect !!

Device is mi note 4

Ping me if any 1 have sol.to this

[spring flame]

This is a known issue, @lucid grail. Please be patient.

[lucid grail]

Ohh

Ty

[teal cradle]

does anyone know when is the update coming

[glossy sable]

No, everyone keeps asking, they don't know, when they will it will be released in #news.

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[glossy sable]

A pity the .update command isn't accessible to everyone.

[night cloak]

It's the effort that counts, @glossy sable.

[glossy sable]

@night cloak 😊

Just saying, it would save you moderators/admins from wasting time on these basic and over repeated questions... 😉 "fix bugs, ban hackers, when is the update coming" 😂😅

[wanton spear]

Hello

@haughty sleet

@harsh anchor

@MODERATOR

[night cloak]

@wanton spear plz don't tag community team, neither they would report to u anyways!

[wanton spear]

Ok

I need help

[storm flume]

Hello, @wanton spear!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[wanton spear]

Today I played nearly 7-8 matches

In every Match i found a hacker

What is this

[storm flume]

Hello, @wanton spear!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[wanton spear]

Nice joke

[vernal sapphire]

hi any one of the pubg support her

pubg mobile to bes spicific

[lost garnet]

Oof I accidentally changed my sensitivity, does anyone know what the default sensitivity was? Send a screen shot in my personal messages if you can please, it would help a lot

[brazen dagger]

Hello mates

Is there anyone here can answer my questions?

[night cloak]

What's the issue, @brazen dagger?

You can reset the sensitivity settings back to default, @lost garnet.

[brazen dagger]

I heard that we can get banned for getting lots of reports even if we play clean is that right?

[night cloak]

How may we be of assistance, @vernal sapphire?

That is not correct, @brazen dagger.

[brazen dagger]

Thanks

I have another question if you wish to help me

I mean 2 more

[tidal mist]

@brazen dagger ?

[night cloak]

Sure.

[brazen dagger]

What causes the account to get banned for 10 years

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

Mainly those. ^

[brazen dagger]

And is the banned reversable?

[night cloak]

It is not.

[brazen dagger]

Thanks for answering

I appreciate it

[night cloak]

👌

[peak crater]

Ban ORANGEGOBLIN he is a hacker that uses anti ban

[storm flume]

Hello, @peak crater!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[peak crater]

But when I report there nothing is done

[night cloak]

The user will be suspended in due time.

[peak crater]

👌

Are you guys bots or.......

[winter copper]

Hi

Anyone else having an issue with the wait times to get into a map?

[night cloak]

We are in fact humans, @peak crater.

[vernal sapphire]

hay texasgirl

[night cloak]

That's mainly based on the quality of your device as well as your internet connection, @winter copper.

[peak crater]

Freaking amazing pub g service is bots mostly

[lost garnet]

@night cloak how? I can't remember the default

[pale falcon]

You can set your sensitivity to medium, @lost garnet. I think that’s the closest to the default.

[peak crater]

What’s your in game name

[tidal mist]

Just click restore defaults @lost garnet

[night cloak]

You can repair your game to reset all settings, @lost garnet.

[marble oxide]

I play pubgm kr. I cannot join pubgm global clan. Because sever defferent error

Players can play same server but why cannot join clans

[spring flame]

It is how it is, @marble oxide. Cannot do anything.

[hidden crater]

how to check merit?

help

@spring flame help

[glossy sable]

@hidden crater Go to your profile, and click the "Tier Info" tab.

@lost garnet Remember to screenshot your controls before repairing the game as they get reset too.

[hidden crater]

no, controls don't reset

[glossy sable]

It does sometimes.

[spring flame]

You may find it on your profile, @hidden crater.

[night cloak]

Under the Tier Overview section.

[spring flame]

Yes.

[hidden crater]

it only reduce if someone report me for team killing right?

!help

[brisk knot]

Haha I found new trick 😂😂

10 uc glitch

Thanks tencent

[runic niche]

huh

[glossy sable]

The system can detect it too. There's a (i) Regarding merit button besides/below the Merit, you can have more details on about regaining merit. Also check #481198147478224896 maybe.

[runic niche]

@brisk knot ?

[brisk knot]

Nothing no need to get patch

😁

Let me get GodZilla set first

[naive helm]

Hii i need support urgently

[lean crescent]

@naive helm Please explain your issue

[naive helm]

Hi by mistake i unfriend my close childhood friend and all my synergy and partner is vanished can u please make my request to return all my synergy points so that i and he can be good partners again... please please help otherwise there willl be no mean to play pubg anymore!

ID details:

My ID :-589540913
MY IGN :-『MIB』Ritiçk

My friends ID :-511152846
My friends IGN :- Kr乛VERMA

[livid blaze]

@naive helm not possible

[runic niche]

not possible

:\

[lean crescent]

@naive helm🙄 Not possible

[glossy sable]

Always try in game Customer service 😂 But not possible.

[runic niche]

anyone having trouble buying UC with google play credit?

[livid blaze]

Yes try to contact ingame bots..

[naive helm]

Why is there a thing that all the points get lots..

[glossy sable]

Also how can you "by mistake" unfriend someone?? Not like there's no confirmation...

[naive helm]

🙄

[livid blaze]

@naive helm bcz u unfriend him.. its ur mistake

[lean crescent]

@naive helm🙄 It was done by the user itself so most probably the in game support would also do nothing for you

[naive helm]

@glossy sable i was using batch unfriend and how can i get to now every single person's name i selected while confirming

[glossy sable]

@livid blaze That's why the laugh 😂
Anyway as @lean crescent said it's his fault so they probably won't do much...

[lean crescent]

😆

[glossy sable]

@naive helm Oh. Well be careful next time batch managing.

[lean crescent]

Batch unfriend then it is all your fault now it seems you had enough time to identify whom you were selecting boi🙈

[naive helm]

@glossy sable MY 5000+ synergy points got vanished

[livid blaze]

Is she ur gf?

[naive helm]

@livid blaze Get out of my profile buddy!🤔

she is my sister!

[lean crescent]

Off-Topic chats in #chat

[livid blaze]

Not ur profile man.. ur game friend😄

[glossy sable]

@naive helm How can you not recognize someone you've 5K+ synergy with 😂

[naive helm]

@glossy sable told u before buddy!😳

[glossy sable]

Mmmh is it me or he went from "close childhood friend" to "sister" 🤔

[naive helm]

u wil make me cru!

[pale falcon]

You’ve been warned, please stop having unnecessary discussions here.

[naive helm]

cry*

[livid blaze]

Off topic go to #chat

[glossy sable]

Mmmh I'm done here, back to #chat

[naive helm]

@glossy sable i thought he was saying about my discord account!

[pale falcon]

You’ll be muted if you continue.

[glossy sable]

@naive helm #chat

[urban kettle]

I have recorded a hacker gameplay how to report him

[storm flume]

Hello, @urban kettle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[devout drum]

@storm flumewell Is it enough for report?

Because The North A has a lot of MEGA cheatera

[glossy sable]

@devout drum Don't tag @storm flume It's a bot 😂

[devout drum]

I know

[devout geode]

Should be, @devout drum.

[vagrant onyx]

@teal cradle your name ?

[teal cradle]

@vagrant onyx?

[vagrant onyx]

idk

[devout drum]

I just want to talk with someone to ban these MF

[vagrant onyx]

Its say coffee and beer

[teal cradle]

@vagrant onyx🍻 ☕

[vagrant onyx]

@devout drum not possible

[night cloak]

We only moderate this discord server. We do not have association with the game whatsoever, @devout drum.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[devout drum]

@vagrant onyxso the game sucks

@night cloakI think cheaters are more than normal players

[vagrant onyx]

@devout drum yea dude i know

[night cloak]

I understand your frustration, however there's nothing we can do about it here.

[devout drum]

@night cloakso why create PUBG???

[runic niche]

any of yall having trouble buying using google play balance?

[devout drum]

How did it become the best game on androi

[night cloak]

Beats me.

[glossy sable]

@devout drum Bro peace up stop tagging them you're just gonna get muted.

[night cloak]

Could you elaborate, @runic niche?

[devout drum]

I'm just need sth that remove these cheaters

[runic niche]

yesterday some guys complained here that they could not buy UC with google play balance

today i tried to purchasae UC with google play balance (not with credit card, not with paypal, with the balance) and it also failed

[devout drum]

I need only one match without cheaters in server North america

[night cloak]

It could be possible that their Google Balance was insufficient.

[runic niche]

it states "Payment unsuccessful - Transaction was declined"

asked them that and they said they have enough

wanted to buy 9.99 they had 10.50

same here, i want to buy 4.99 and i got 5.03

probably on PUBG's end

[night cloak]

This might help you.

https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en

It may also be a fault on the game's side.

[runic niche]

i just found out that 1 dollar purchase works perfectly but 5 dollar purchase fails

idk why but i just did 5x 1 dollar

oh its due to tax lol

since when did they tax?

[night cloak]

@runic niche Did you purchase through some kind of Samsung store?

[runic niche]

no through google play

it was due to tax that's all

they changed laws before they never calculated tax

now they calculate tax i guess

[night cloak]

The price displayed was with tax last time i checked

🤔

[runic niche]

it depends on where you live

some charge tax

[night cloak]

Purchases are made from the developer of the app. In most locations, the developer is responsible for charging taxes (where applicable). For customers in the EU Member States, Google is responsible for charging, collecting, and remitting the VAT on sales as a result of changes in EU VAT legislation.

[runic niche]

some dont charge, and expect you to report your purchasee on your tax returns

i live in new york

[robust thunder]

Can you fix this game like cmon

[runic niche]

hmmm i read we somewhere

[robust thunder]

Everybody is just sitting under building

Like it's not even fun

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[robust thunder]

Fine I quit

[surreal gate]

I lost my UC 1535

Please my UC

[night cloak]

@surreal gate Can you elaborate your issue?

[surreal gate]

My issue I lost my UC my account lost 3535 uc

[night cloak]

You lost your account?

[surreal gate]

Account UC lost

[night cloak]

How did you lose it?

[surreal gate]

No

[runic niche]

did your UC disappear from nowhere?

explain what happened

[surreal gate]

I don't know

I am login my account and check my using you lost all UC on my account

[small stag]

Rip

[runic niche]

how did you get this UC?

[night cloak]

@surreal gate Did you make a chargeback from Google Play? Or maybe someone was using your account at the same time?

[small stag]

@night cloak you cant have 2 ppl on at the same time

[night cloak]

Yeah it logs you out

[small stag]

It logs both people out

[night cloak]

I didn't mean that.

[small stag]

Oh using google play credits at the same time

Yeah I see how that can happen

[surreal gate]

Please tell me how can refund my UC..?

[night cloak]

@surreal gate Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[surreal gate]

Yes

[dire coral]

@night cloak

help

[night cloak]

How may we be of assistance?

[dire coral]

uh

i found a hacker

[storm flume]

Hello, @dire coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[dire coral]

he live streaming right now

[night cloak]

You can report the stream.

[dire coral]

i tried sending pubg mobile an email but im waiting for a response so while im waiting i came here

[steady prism]

yeah pubg well done with bugs ig i gotta delete the game because of those kids who uses bugs it freaking annoying now.

[storm flume]

Hello, @steady prism!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[steady prism]

that won't work honey

report is a bs

[night cloak]

Fair enough.

[dire coral]

XD

[stuck path]

Lel

[steady prism]

@dire coral nothing is funny here honey go play around

[dire coral]

u see??

[night cloak]

Nothing we can do about it here, unfortunately.

[steady prism]

@night cloak sorry for the ping but i wonder if that bug is in the list already?

and if anyone uses bugs will they get banned or what

[night cloak]

Exploiting bugs is an offence.

[lean crescent]

🙄

[night cloak]

And I don't believe so. You can submit a bug report in, @steady prism.

[steady prism]

how can i

[lean crescent]

@steady prism Read channel topic of #555492558428700682 . You will find a link go there and submit

[steady prism]

thanks bro

[lean crescent]

🙄 Belcome

[lament cipher]

Man glitches in this game !
I recommend you dont give us season 8 we dont require it we just need glitches fixed.
360 glitch, loading screen glitch , game closes glitch , vc glitch , spectator glitch,screen to aiming glitch, glitches you cant even describe
Its awful to play such a game!
Just want codm to be relewsed i am just leaving this game
And ya pubg if you pushing next update without fixing these then change your name to glitches playerground

[storm flume]

Hello, @lament cipher!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[coarse musk]

can u see high jump in this hacker

[wispy fern]

@coarse musk report them via in game report button. We could do nothing except waiting and hope they will be banned.
I've been killed by them many times. Tired of reporting them.

[wild hawk]

Help my war mode stuck in kar98😭

Constant 10 matches of kar98

[pale falcon]

It’s not stuck, @wild hawk.

[tidal mist]

@wild hawk it's completely random

[lost garnet]

Godhitu is top again!! His the biggest hacker in pubg mobile... And he is getting away with it once again, his website is in his bio, the site is for buying cheats, he has a YouTube channel with the same name as his IGN and it shows him using cheats... Tencent needs to pull their finger out and do something about these hackers that are top ranking players

[night cloak]

I understand your frustration. However, complaining about it here won't do you any good.

[lost garnet]

I know that, but thought I'd just say it anyway, maybe ppl can help report him?

[pale falcon]

We can’t, @lost garnet. You shouldn’t be asking here.

[night cloak]

How many different guns are there in war mode?

[spring flame]

There are three war mode types, @night cloak; AR, SMG and Bolt Action Sniper.

[night cloak]

Oh ok

[steady prism]

too many hackers these days

but yeah they are all kids

[wispy matrix]

Not hackers, they are cheaters.

[steady prism]

you are right no need to call them hackers

[brazen remnant]

is there any contact with pubgm support except using their email or ig support?
as i think both of them are bugged i cant leave a msg to anyone using ig support and on gmail they reply with saying "use ig support"

[junior arch]

Hello,any doubts?

@wispy matrixRight!

[wispy matrix]

@brazen remnant its the only way.

[pale falcon]

You may report them using the report option, @steady prism.

[cosmic gazelle]

When that jinxed bug will be solved, and when will I get the new BP items

I opened 150+ crates

But its shows 27 only

In jixed

[pale falcon]

I don’t know when exactly it’ll be fixed, @cosmic gazelle.

[cosmic gazelle]

@pale falcon but once it get fixed, will 150+ counts or not

[polar turtle]

@cosmic gazelle probably nope

I also have that problem. Not wasting my UC for crates now.

[bold siren]

Did you open the crates with coupons, @cosmic gazelle?

[cosmic gazelle]

@bold sirenyes..I got coupons in lucky spin etc

[brazen remnant]

@wispy matrix so whats going on? i cant even leave a msg for them

[cosmic gazelle]

Before it was counting,nos it's not

[pale falcon]

The coupons don’t count, @cosmic gazelle.

[bold siren]

Yes, they don't.

[wispy matrix]

@brazen remnant that is the only way, i agree that pubgm's cs sucks

[nocturne portal]

Enemies teleporting ,device-iPad pro 11”

[blissful leaf]

Vikendi secret cave its real?

[bronze bluff]

Please somebody help me

[pale falcon]

I think it’s bugged, @bronze bluff.

[spring flame]

Are you buying crates using UC, @bronze bluff?

[bronze bluff]

Problem is the Achievements.
Although I kill it with a pan, it doesn't increase. And although I open chests, it doesnt too

[wicked dawn]

Still havent figured out a fix for me getting 250ms in my home region

[night cloak]

@bronze bluff Coupons don't count anymore

[cosmic gazelle]

@pale falcon before it was counting till 27

[wicked dawn]

I have played with 20ms for more than 1 year and now its constant 250ms

[spring flame]

Please contact in game customer support for this, @bronze bluff.

[wicked dawn]

Solutions here will most likely never be helpful, but still.. just saying

that I have an issue ;)

[night cloak]

True @wicked dawn

[bronze bluff]

@spring flame i did but they didnt back to me

[night cloak]

They'll never do it @bronze bluff
Make sure u are knocking and finishing with pan
And use uc for crates, not coupons

[spring flame]

Please do not interrupt me in support channels, @night cloak.

[night cloak]

k make this channel contributors only 🙂

[pale falcon]

We don’t have permission to do that, @night cloak.

However, there is a rule about interrupting contributors.

[night cloak]

Couldn't care less

Mute me

🙂

[bronze bluff]

@night cloak No it doesnt work. I already knock or kill with pan. And i did 11 times with coupons.