#questions

1 messages · Page 477 of 1

vagrant onyx
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@night cloak the account got hacked in linked acc but i contact in fb ( but fb blocked it )
and yes
i don’t remember
cause its been over 3 years

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And i forget about the acc

night cloak
#

@vagrant onyx That sounds untrue. But anything can happen.

vagrant onyx
#

@night cloak i just used my friend acc

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Yes

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Long story

night cloak
#

You could sue Facebook and make millions, missed opportunity.

#

Anyway we're off topic owo

vagrant onyx
#

@night cloak last thing in my other acc cant log in to facebook cause its say to verify you need to enter the date of birth that was made in the acc
and i don’t remember also

night cloak
#

You don't remember your date of birth? Okay.

vagrant onyx
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@night cloak i enter fake one ( acc was made before 7 years )

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Will the truth is i don’t care

fallen anvil
storm flumeBOT
#

Hello, @fallen anvil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

fallen anvil
#

Ik bro but this was the only map that was fair and now ...

lament condor
#

So from 100 % Bargain to 70 % ...and Now its become 60 % bargain..... So bad ..looters tencent😡

bold siren
#

We cannot do anything about it, you can have discussions about it in the #pubg-mobile, @lament condor.

lament condor
#

Ok

balmy coral
#

When the next update is coming?

pliant sapphire
#

2 months, I believe...

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak
#

Read this chapter 1, @balmy coral. ☝

blazing relic
#

How can I report a hacker here ?

storm flumeBOT
#

Hello, @blazing relic!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

blazing relic
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@night cloak I have a video of players teaming up and killed us how can I send it to pubgm these are the conquerors Tiers players and it is very unfair.

night cloak
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Kindly contact to Customer Service in game or refer to #481198147478224896 6.1 as mentioned above, @blazing relic. We can't do anything about it.

dire dagger
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Sometimes when I click the start button, it loads UpTo 60% then the game sticks there and cannot load until I restart the game. Please help me. After restarting the game, I found someone killed me. I didn't played the match. Help me solve the problem

night cloak
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@dire dagger It's a known bug, we can't really do anything much about this but what I do recommend you is to turn on your device's airplane mode and wait of 10secs then turn it off again and then click on the start button... do this everytime before starting the new match if you don't wanna get stuck on the loading screen,
(If this bug gets triggered via network fluctuation, doing this might help).
or wait for fixes, the Dev team is working on it...

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@tardy grove bhak madarchod 😂

hoary shell
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Hey guys need a help

H i purchased two gun skins from shop using uc.. Which i am not able to apply while playing( error shows that this skin cannot be applied in this server) .. This is totally unacceptable as when i asked for customer help.. They didn't even reply
Plz help me as I've spent 400+ uc on the same

night cloak
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@hoary shell You were using a VPN service while buying the skins?

hoary shell
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@night cloak nope bro.. I bought them directly from the exclusive shop which lasted for few days

night cloak
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@hoary shell Allow me few mins, let me see if I can find more info regarding this issue.

hoary shell
#

@night cloak plz bro.. I'd really appreciate that..
I spent ducking 799 bucks to buy uc n spent 400 uc from it for those skins.. So that's why I'm frustrated about it

night cloak
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@hoary shell Can you please name the skins for me?

hoary shell
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@night cloak one was yellow strips akm

N other i dont remember the name but it was orange colour kar98

night cloak
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@hoary shell The skins have a name, please check again and mention the names.

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@hoary shell Does it show "unstable/unusable" on the icon?

hoary shell
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@ @night cloak yes it shows as unusable on the icon

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@night cloak bro the akm skin name is yellow strips itself

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Why rip bro?

night cloak
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@hoary shell It works in other servers?

hoary shell
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Nope i tried in every ingame servers.. But they show the same error

raven wadi
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Will there be discounted subscription?

alpine pine
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@hoary shell Did you buy it from Lucky Shop using a Virtual Private Network?

night cloak
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@raven wadi There are no official announcements regarding this yet.

hoary shell
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@alpine pine yes i bought it from the lucky shop but i didn't use the vpn as it was directly accessible in my server.. So there's no need for vpn

errant ginkgo
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once again, a team of hackers. who knew a buggy can go 200 km/h without speedboost?

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getting real sick of this

night cloak
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@errant ginkgoi hate those hackers

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It isn't fair

#

@hoary shell I failed to find more info regarding this, I suggest you to raise a bug report in #555492558428700682 channel, please check Pinned messages in that channel for instructions,
after that write a brief on the point description of your issue and send it to the customer support, also don't spam them if you wanna expect a faster response.

#

Maybe you equipped it in your first portable closet, @hoary shell.

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@errant ginkgoyou doing a good job to report those guys

hoary shell
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@night cloak nope i haven't

dapper oxide
polar inlet
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@dapper oxide report them in-game. Posting it here is useless

dapper oxide
#

Still pointless in game

mossy mango
#

It's not pointless

storm flumeBOT
#

Hello, @dapper oxide.!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

dapper oxide
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👍

night cloak
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Here's your letter above.☝

fast current
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Hii

night cloak
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@lost mural Yaay! ✅
Happy to help*^^

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Hello

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PUBG mobile new update 0.13.0 when coming

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@night cloak There is no official confirmation regarding this, but few unofficial web sources suggest that the update might get rolled on 1st June or later near to this date.

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what to do if you lost some items in the inventory (not temporary) for the second time this has happened to some of the things that was missing for the first time, dropped out again but now he is gone, other

alpine pine
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@hoary shell Lucky Shop items are region-locked. If you buy something from say India's lucky shop, it won't work in another country.

signal sapphire
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Hey, i was wondering why hackers got moved on to the finals, in the group stages and even in qualifiers those guys were hacking but didnt get banned.
Please do something, i have video evidences also.

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@lime juniper

storm flumeBOT
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Hello, @signal sapphire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

lime juniper
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We cannot deal with that, unfortunately.

signal sapphire
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Okay so you will let hackers play in finals of the crew challenge ? Alright sounds fun

night cloak
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People how to download PUBG for Android 6 ??
In playmarket and not swinging

merry sandal
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If it doesn't show up on your Play Store, @night cloak, it's unfortunately not supported on your device.

craggy orbit
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bro whats this?

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my friend has 100 rp but it does not show in the game his name

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he's like i spent so much money on this and its not showing

jovial anchor
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why sniper training not available at all times?

night cloak
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Pubg report

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I have too much error

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Which should i say first

merry sandal
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We have no official comment regarding that, @jovial anchor.

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Please state the issue(s) directly so we can assist/show you the direction to go to, @night cloak.

jovial anchor
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bruh

night cloak
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There are no chats ingane

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Like i found supplies

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And all

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Even resetting

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And game lag

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When player arrive

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Tried resetting

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It's been after 2mb bug update

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And about weapons

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I get to see weapons after sometime

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By that time u get killed

jovial anchor
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linebraek bruh

night cloak
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I get killed

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And game goes crazy when ever i jump in military base

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Game get's dizzy and keeps spinning till i get kill by some idoit

jovial anchor
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i have a render issue where if i look far away the grund unrenders, it's unplayable

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i can't aim at someone

zinc quarry
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I cant login to my pubg FB account the game crashes

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I had been trying to solve this for the last 1 month

jovial anchor
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please help me fix this render issue it's annoying

steel pike
#

Greetings!
I have been playing pubg since season 1 and I'm very much addicted to it.... recently, an achievement was added- "Jinxed" I had gotten no legendary or+ item so it was at 19/30 at the end of s6.....but after s7 I opened a ton of classic and premium crates using silver frags but as usual didn't get any legendary or +.....yet the achievement is stuck at 19/30 and I technically have completed the achievement.... couldn't contact through customer service in game....so please help me get my reward

jovial anchor
#

bruh

steel pike
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(;_;)

zinc quarry
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@jovial anchor try to repair client or reduce to smooth / High fps

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@jovial anchor it happens when you play in hd sometimes the location doesnt render or the weapons spwan delays

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Pubg is currently known with many bugs

jovial anchor
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it isn't an hdr issue

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maybe restart game?

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and i get killed because of it, pubg and its glorious!

bold siren
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I recomment you to repair the game, @jovial anchor.

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We cannot help you with that, unfortunately, @steel pike.

steel pike
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(;_;)

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So who can help me with this?

jovial anchor
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name checks out

bold siren
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The jinxed achievement got glitched, many players has reported the issue, just wait for it be resolved, @steel pike.

solemn dock
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Using vpn is bannable?

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Tag me when replying

gritty veldt
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Jinxed achievement froze i have opened more than 15 crates and it still shows the same number. :(

next storm
#

Guys has anyone tried to collect the emulator rewards?

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I'm having trouble figuring it out

wispy fern
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@next storm have you completed the requirements to get chance?

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If you've then, you could play spin. Once you got some reward, you'll get a redeem code. Use it to collect rewards from redeem website.

hexed jasper
#

My play store is doing security information update for pubgm ??
Any thoughts

sturdy swan
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idk

next storm
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@wispy fern how to complete requirements?

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Thanks for helping btw

night cloak
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Ok so im in EU atm in a EU server and my ms is 600+ while im on my 4G’s why is it so frickn lagging?

merry sandal
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Nope, @solemn dock.

night cloak
#

How to get a chicken dinner?

spring flame
#

Win a game?

bold siren
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Try using WiFi while playing, 4G can be very laggy, @night cloak.

brisk knot
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I'm missing my crush.

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@hope

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Any mod help me?

spring flame
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Huh?

lime mica
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Any admin support here?

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I want to ask how long the investigation of my pubg m id

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He still online with my id

merry sandal
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It is out of our power to know that, @lime mica.

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Please use #chat for off-topic discussion, @brisk knot.

brisk knot
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@spring flame I have crush on @hope xD

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@merry sandal sir my tier is freezed

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When they release patch for it?

merry sandal
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Did you try playing the game today, @brisk knot?

lime mica
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@merry sandal I can't top up uc if he still using my account

brisk knot
#

Yeah ofc

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I'm good player.
But stuck at bronze 1200

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Playing with friends for good players I'm always getting bot lobby

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😮

merry sandal
#

I understand your frustration, @lime mica. But we, as staff for this server, simply lack the power to help with your specific issue.

brisk knot
#

+0
+0
+0

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😔

merry sandal
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Could you please show me your "Career Results" screen, @brisk knot?

brisk knot
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Okey wait

hexed jasper
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Why the middle east server is so missed up

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To think that pubg got very bad devs or support team

brisk knot
merry sandal
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Could you also forward this image to the Customer Support in-game, @brisk knot?

brisk knot
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Tried 7th time

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Always bot msg to me and told me. Useless things to do

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That's how I ignored
Huehuehuehue

hexed jasper
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Hi guys

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Can anyone explain what is this

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The update is in pubg page

jovial anchor
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bruh i have acnes on my face

vernal geyser
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It has nothing to do with PUBGM, it is an update of libraries of Google Play Store and everyone with Android devices receives it, @hexed jasper.

night cloak
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Can i get any solution

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For my issues

rancid fulcrum
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For...

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Lag?

night cloak
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I have told before too scroll it up

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You will find its not far

rancid fulcrum
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Okay yeah

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Which phone?

night cloak
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Note 7 pro latest

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After 2mb update all this happen i am sure it was bug update

rancid fulcrum
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Mobile data or WiFi?

night cloak
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Both

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Mostly data

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But did it on wifi too

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It's games stupidity

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So any solution

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Please

jovial anchor
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i litearlly got sprayed with an x4 groza

night cloak
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😂 😂 even i can handle long range akm

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That just means you got killed by better player than you @jovial anchor

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6x scope

jovial anchor
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yeah, because everytime something abnormal happens it's a better player, yep, hacking is a 0% possibility

night cloak
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The guy's who use long range scope for ar they can't do sniping remember that

jovial anchor
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shut

night cloak
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😂 😂

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

mossy mango
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Unrelated conversations

jovial anchor
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oh woops this is support chat

night cloak
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And i did support you bro

jovial anchor
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no i talked here by mistake

rancid fulcrum
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@night cloak Its the bug I think

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Could you record it?

night cloak
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@rancid fulcrum yeah i can record it

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@rancid fulcrumwhere to send it

rancid fulcrum
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Gg send it when you can

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In discord

night cloak
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Ok but where you or who

rancid fulcrum
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Dms

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To me

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I just want to see

night cloak
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Ok i will

rancid fulcrum
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I'm not any pubgm official btw

night cloak
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Ooh

rancid fulcrum
night cloak
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@rancid fulcrum Visual bug. Try to client repair from login screen.

rancid fulcrum
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Ah kk

winged oak
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I have a question

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Can someone help?

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@night cloak

night cloak
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@winged oak Aloha! How can I help you?

winged oak
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Yeahh..i was wondering,,ow many points i need

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To get conquerer eu tpp

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So..

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O boy..

night cloak
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Top 500 Ace will become conqueror. Checkout your leaderboard and find out the score of 100th player. Then slash 100-200 points from it, that's the average points you will need for conqueror.

winged oak
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Howto check the top players..

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Iam a nnoob.help

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XD

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@night cloak

night cloak
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@winged oak Tap on the 3 bar from lobby and then tap on Rankings.

winged oak
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Okay..so lemme get this straight

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Top 100 th player

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Deduct 100-200 points.

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Thats how much i need?

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@night cloak

night cloak
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@winged oak Yeah.

winged oak
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..o boy..its gonna be a long grind..

night cloak
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True :3

winged oak
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On 4000 points rn

quasi dome
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how do i get the portable closet

spring flame
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Do you mean the RP closet?

quasi dome
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i have 1st one how to get the 2nd closet

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yes

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dude can u tell me what does it do

spring flame
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There are a total of 4 closets:
1 - Default (Free)
2 - Portable (Rented using BP)
3 - Portable (Rented using UC)
4 - Season (Comes with elite pass)

normal fulcrum
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Who had grenade issue? Saying it blips and does not blast?

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I know what exactly is that

night cloak
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@normal fulcrum You're asking to help in support. Instead of asking randomly, you can DM a moderator and let them know the solution to a specific problem, so they can pin it in channel.

ocean crater
night cloak
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@ocean crater The cancel option is flashing.

normal fulcrum
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Lol

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@night cloak Ok

dusky sparrow
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In melee mastery if i knock someone with a gun and then killed him with a pan then will it be counted?

normal fulcrum
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@dusky sparrow No

ocean crater
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@night cloak Not the subscription itself, but rather the auto renewal

normal fulcrum
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Cancel a day before renewal

night cloak
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@ocean crater All active subscriptions will auto renew unless you cancel.

ocean crater
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Hmmmmm

night cloak
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And according to your screenshot, if you cancel now, the auto renew will cancel too.

normal fulcrum
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Can we purchase prime after prime plus?

night cloak
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But subscription will be active until 30th.

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@normal fulcrum Yeah.

ocean crater
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So i can cancel it right before the subscription ends and not miss out on any reward?

night cloak
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Nope. You already paid for this month.

normal fulcrum
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I just checked. No matter when you cancel, current subscription won't be lapsed. You will enjoy subscription features until it expires and you won't be charged for next cycle

night cloak
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That's what subscription is. And same for Netflix, Spotify and etcetera.

ocean crater
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Oh ok. I’ll just cancel right before it ends though.

normal fulcrum
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Can I share links here to this guy?

ocean crater
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@normal fulcrum don’t bother anymore...

normal fulcrum
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Ok

night cloak
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@ocean crater You can cancel it now too, or right before end. There's no difference.

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Hello

#

PUBG mobile new update 0.13.0 when coming

frigid forum
#

Tomorrow

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak
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Date

normal fulcrum
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@night cloak Using dedicated buttons on real magic 3 won't ban us. Right?

frigid forum
#

Tech website beebom said that update will arrive on 31st of may

night cloak
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Official update when coming

normal fulcrum
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This guy is persistent. He do this before every update since season 5

frigid forum
#

Who

night cloak
#

PUBG mobile new update 0.13.0 when coming

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@normal fulcrum If you're not using any type of software, no.

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@night cloak Soon,

iron light
#

Salom

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@iron light @normal fulcrum salom

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@night cloaksalom

night cloak
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@iron light Aloha! How can I help you?

iron light
night cloak
#

@iron light Please delete the image from here and move to #chat for off topic.

iron light
night cloak
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@iron light What's your concern?

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May I know your primary native language? If you don't speak English.

iron light
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@night cloak @night cloak @night cloak

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As

night cloak
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Yes?

iron light
#

ok

onyx cairn
#

Bu ingilizce desteği, ingilizce konuşamıyorsanız, türkçe kullanın! #481199117381533716 @iron light
Please prefer english only here to get fast support or refer to your regional community! 😉

night cloak
#

I'm getting disconnected from most of my fights randomly (1 per match at most... Sometimes that is fatal though)

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@night cloak Can you tell me your Network speed?

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Not sure how to check

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You require Atleast 2 MBPS speed in order to play without any server lag and disconnections. If you're using a VPN ; Please disable it. To check your speed, simple go on www.speed.com/

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Or use speedtest by ookla.

spring void
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What should be ideal speed for getting less ping i am from pakistan and get high ping at all servers?

night cloak
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10 MB up & down

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Below 50ms is considered good.

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@night cloak Ookla requires you to download their app i think

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Well, speed doesn't matter, all you need is low latency. Ask your broadband service provider to give you a gaming package.

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Ookla's app provides more detailed results, @night cloak.

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Ah yes.

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And 10 MB is never required, we personally have 6.3 MBps speed and and it's more than enough. Again, internet speed doesn't matter.

You can DM @neat turret regarding network issues, they'll help/suggest you to connect to a nearest server. @spring void

gleaming abyss
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@night cloaki got 12mbps up n down but still i get extremely high pings

night cloak
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It's not about speed, you can connect to a server located near you using VPN. This should solve the issue.

gleaming abyss
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I m from pakistan i get 350 on asia
160 on middle east
500 on NA and 250 on europe

spring void
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@gleaming abyss nearly same

kind sage
#

make toggle button for hide helm and bag will be nice

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in lobby

lean crescent
#

@night cloak One question hope is using VPN safe now again?

night cloak
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@night cloak I keep getting re-dudirected to fox sports

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@lean crescent It was always safe.

lean crescent
#

@night cloak😱 But those bans sometime ago

night cloak
#

Redirected*

lean crescent
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A long time ago I mean

night cloak
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Didn't VPN trick the anti cheat? @night cloak if you played a match with it

lean crescent
#

@night cloak No

night cloak
#

They were not banned for VPN. They did fishy stuff using VPN. @lean crescent

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TenCent Official Response: The use of a VPN is not a violation of the ToS. However we recommend NEVER to play with a VPN as it might trigger the use of a third party application ban.

So this ends the discussion if you will get banned or not from using a VPN.

lean crescent
#

What's this now🤔

night cloak
#

Reddit mod

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@night cloak Idk why you're calling it's a trick. It's a private network to discourage your ISP to invoke your privacy.

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What

#

I said it tricks the anti cheat into banning you

lean crescent
#

@night cloak Oh thx I can get a better ping of 60-80 ms now instead of something around 200-300

night cloak
#

Nope. @night cloak We may play with it.

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@lean crescent Ikr. Ping is always a good thing.

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:/

lean crescent
#

👀 Stop sending this it's scaring me again xD

night cloak
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Oh ok

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@lean crescent Don't worry. Just make sure not to use VPN apps which has tons of other features. Use a simple one, for best results.

lean crescent
#

👌 Am gonna just use it to connect it to India that's all I need

night cloak
#

Good luck.

red nova
#

How do I record internal audio WITHOUT spending money on Android?

languid venture
#

instead of giving stupid updates do upgrade your servers and track hackers

lean crescent
#

@red nova I think YouTube Gaming can help in this but am not totally sure about it

alpine galleon
#

medkit this will help.

lean crescent
#

@languid venture🤔 Are you aware that people who are hackers are highlighted by yellow now like in top rankings of a region etc etc

devout geode
#

As I know, it's prohibited by Android API. But, it's allowed on Xiaomi devices, @red nova.

alpine galleon
#

Oh..I didn't knew that...nice.. @lean crescent

languid venture
#

@lean crescent how are they highlighted???

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@lean crescent why they are not banning them ???

lean crescent
#

@languid venture I dunno bud if I was Tencent Employee I would have toldpubgchickendinner

latent matrix
#

They're definitely not hackers.

lean crescent
#

@latent matrix They are I know that because I know them as a friend

polar turtle
#

@lean crescent didn’t see any cheaters again for few days. 👀 they got ban?

lean crescent
#

@polar turtle Hmm number of them got banned

languid venture
#

cheaters are not traceable in emulator

lean crescent
#

I think we should carry our chats in #pubg-mobile if it's going too much off topic

green edge
#

Explain America why ping high ;-;

lean crescent
#

@green edge Is your network speed good?

green edge
#

There’s nothing wrong with my network

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Trust me nothing

lean crescent
#

You from America or Europe Your europe ping is like 4ms😱

green edge
#

Europe

devout geode
#

Are you in South America, @green edge?

green edge
#

Nono I choose Eu but still it goes 320 is why

#

Idk*

#

And the signal goes so low idk why

devout geode
#

So what is the problem? You are too far away from american server.

lean crescent
#

pubgchickendinner Try using VPN that would help I think

devout geode
#

Oh, I see.

green edge
#

It shows good ping on Eu and when I choose Eu and play it goes 300

#

Thas the problem

devout geode
#

Maybe server side issue. Or you didn't chose correct server.

green edge
#

It’s Eu

polar turtle
#

@green edge u had SA not EU chosen

green edge
#

Even on Middle East server it’s same thing

#

Shows 80 in game goes 300

#

I chooses EU I’m not dumb...

polar turtle
#

Just the screenshot says something else

night cloak
#

Guys, my master card is not working to purchase uc in pubgm also its not working to buy google play credits. Any other legit way to by pubgm uc ???

polar turtle
#

@night cloak u asked your bank why it’s not working?

night cloak
#

They say it is not support for some payments

#

Not sure I understand what that means

polar turtle
#

@night cloak check on midasbuy. Com for emu players

#

Maybe you will find a way there to buy UC

pale falcon
#

I would suggest choosing a server with a lower ping, @green edge.

gray raft
night cloak
#

Is it legit ?

gray raft
#

Where should I report this

pale falcon
#

Have you pressed on the dismantle button, @gray raft?

polar turtle
#

@night cloak yup it’s legit. If you download tencent buddy emulator you will have it there also. That’s how I found it.

night cloak
#

Check the dismantle tab @gray raft or unequip it and try

#

Ok i will try

#

I can't dismantle one of the new masks either

pale falcon
#

I don’t know, maybe it’s bugged?

#

I’ve been managing to dismantle some of my duplicates.

gray raft
#

@night cloak mask like the mythic one or?

pale falcon
#

I honestly don’t know why it’s doing this, @gray raft.

#

Maybe you can’t dismantle legendary items?

night cloak
#

Desert troops mask

polar turtle
#

@pale falcon nah i have few other bugged items that I cannot dismantle

gray raft
#

@pale falcon yes we can , I have dismantled legendary items form solider crate

night cloak
#

I think it is an epic item

pale falcon
#

I see, @polar turtle. I think it might just be bugged.

gray raft
#

Where to report about this in-game

polar turtle
#

I think they will fix it after some time and it’s not important so they waiting for their time in my inventory.

pale falcon
#

You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you, @gray raft.

gray raft
#

Thankyou

pale falcon
#

They’ll probably fix it, I’m not sure when.

vagrant onyx
#

Yes

worldly spindle
#

Once again hackers live stream

#

😒 😒 😒 😒

#

What are developers doing

night cloak
#

@worldly spindle You can report them through game. Search for their name -> Click Tier Overview & Report. Then, copy this link and paste it in description the report.

jovial anchor
#

if someone wears clothes that cost UC in game and you kill him can you steal his stuff

night cloak
#

Yes.

jovial anchor
#

time to yoink

night cloak
#

You can pickup their Outfits

#

But not permanently, It's for that game only. After that it'll dissapear.

jovial anchor
#

i know

#

yoink

#

mine now

night cloak
#

Lol, have a good day ahead.

#

@potent swallow No.

#

Hacking isn't allowed and can result your account being banned.

teal cradle
#

guys i have a quick question is the update tomorrow?

night cloak
#

@teal cradle Um, we're not sure yet. Do keep an eye on #news

teal cradle
#

ok @night cloakthank u

night cloak
#

You're welcome.

teal cradle
#

@night cloak☕ 🍻

night cloak
#

🍻

last ridge
#

apparently these are useless

#

was hoping i could actually use them, unlike the others but no, bs

night cloak
#

@last ridge These can be used to reduce 10 UC.

#

The crates cost 20 UC, but when you use these they'll cost 10 UC, half the price.

last ridge
#

yet unusable, always favor those who pay

simple mural
#

Its 10uc

#

Lmao

#

You can get lik 1500uc+ just by winning one locale tournament

#

Or just make a tournament with your clan with a uc reward and pay to play

#

Easy win easy money

#

😂

rocky jacinth
#

why are links censored in pubg chats its making it hard to invite people from our clan to discord

last ridge
#

any way to implement season 1 stats in?

bold siren
#

Maybe you could use different social media application, @rocky jacinth.

pseudo storm
#

@rocky jacinth you could post a clan recruitment and ask your members to join from there

cosmic gazelle
#

Why matching sucks like hell..I play in India and it shows 60 ping before the match starts and when I'm in the lobby, it's Indo server and my ping is 170+.
Can't they put me in an Indian server only

night cloak
#

@cosmic gazelle android or emulator

cosmic gazelle
#

Android

night cloak
#

@cosmic gazelle which format (squad/duo/solo)

cosmic gazelle
#

Any

night cloak
#

and FPP or TPP ; map also

#

@cosmic gazelle

#

@cosmic gazelle I am asking in which format u r pushed to indo server -_-

cosmic gazelle
#

I said in all😒 in TPP or FPP in Asia in Solo,Duo or Squad ..alll

night cloak
#

Its not possible @cosmic gazelle

#

But still if u r on android and experience this I highly advice you to put this in #555492558428700682

cosmic gazelle
#

3/5 times it's Indo server, and in Duos its 4/5

#

@night cloak I had put a bug report many times about my Region Title but.. its been 6+ months no solution..I don't think they will help in any case

night cloak
#

Its bcoz very few people play duos

#

So it pushes u to indo regioned server

#

To avoid long waiting time

#

How can i unbing my Facebook account? And /or Google account

cosmic gazelle
#

Where can I put a video of my issue?

#

Even in Bug Report form, there's no way to put a video

night cloak
#

@cosmic gazelle U can put video via opt evidence link

pseudo storm
#

it's not really a bug

#

cross server matching happens to most of us,when there's not enough players waiting for a lobby in your server

cosmic gazelle
#

@pseudo storm im talking about my region title bug which always shows 0 and not ranked

#

@night cloak how

night cloak
#

@cosmic gazelleu can post vdo link there

pseudo storm
#

you have a regional title in India?

cosmic gazelle
#

@night cloak there's an option for imgur only and that only upload images

night cloak
#

Then u can't post

cosmic gazelle
#

Will it get solved?

#

Its been 6+ months

earnest skiff
#

Why do you expect them to resolve issues when they haven't fixed the major/game breaking bugs mentioned in #555492558428700682 to date? 😂

carmine sluice
#

Plz tencent fix the game bc game is becoming worse day by day lots of hackers this season not able to push rank especially in Asia servers plz look after this

night cloak
#

Nope the devs are useless cuz i just got killed by a hacker in recent match

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

They just have to do simple things such as hardware ban as it cannot be replaced on mobiles and automatically the hackers will be reduced

spring flame
#

Do you think it is so simple, @night cloak?

night cloak
#

Hey if the devs payed 1/4 th of attention in making the game hacker proof than presenting Useless RP and Rigged Crates maybe it will be a more fair game

polar turtle
#

I had something strange. I press start match but nothing happened so I closed and opened game again.
Then I’ve got message enter match again.
The match was totally bugged I couldn’t look back, I couldn’t jump, I was like crouching all time even button wasn’t on.
Also I had 150 ms instead of normal 20/30.
I decided to close and open game again.
After that I cannot enter match again.

#

Can I do something to prevent that kind of situation don’t want lost my KD and points.

teal cradle
#

just play and get ur kd back @polar turtle

polar turtle
#

@teal cradle that’s not an any to game crash. I don’t want to keep losing my points because of some new bug.

teal cradle
#

@polar turtlei dont know what to say

polar turtle
#

It’s not because I wasn’t good and someone killed me.
Probably some bot killed me because I couldn’t enter the match.

teal cradle
#

@polar turtlei know

#

its not ur fault

#

i feel sorry for u

#

u know that nowadays pubg has alot of bugs

pale falcon
#

I’m not sure, @polar turtle. I’ve been in a similar situation, I think it only happened once.

#

Please let us know if it persists.

polar turtle
#

@pale falcon but any way to enter match again? Because I wasn’t dead for 3 or 5 minutes.

pale falcon
#

I don’t think there’s any possible way, @polar turtle. I think you know how to report a bug, would you be able to report it?

polar turtle
#

@pale falcon yeah I reported. I mean in game.

pale falcon
#

My scope glitched today, there’s just so many bugs.

#

I couldn’t even see my scope at all, it turned invisible.

polar turtle
#

@pale falcon I just regret that I reloaded the game. I could at least try to finish it like that.

pale falcon
#

I hope you’ll be able to get the points back, @polar turtle. I know it can be quite unfair.

long harness
#

Can i get support regarding account here

pale falcon
#

That depends, @long harness. What’s your issue?

long harness
#

I will be honest ... i used vpn to reduce ping while playing on hongkong server. And opened some crates got great items also . I usually play on emulator . I know bad news follows emulator .but never used any type of cheating software . Except avira vpn . I m from bangladesh and ping used to be around 350 here . Now its good .. but my last account got banned along with 771 uc in it .. i know that u wont gv me my account back bt can i get my uc back on my new account . I need help and knowledge based on that .. thank you

#

@pale falcon

pale falcon
#

Your account would’ve been suspended due to violating the terms of service, @long harness. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.

#

Playing on emulator doesn’t get you banned, @long harness.

hot anvil
#

Guys i've a problem my friend account got hacked, the hacker did hack the facebook account and then he did link it to a twitter account, please inform us what to do in this case ? my friend still got the original email tho

long harness
#

@pale falconusing vpn got me banned .. and had a 17 kill for the first time in 3 season r8 before the ban .. anyway thank you for listening .. i tried contacting customer service but always got replied by bot

pale falcon
#

You can be banned if you abuse it, @long harness.

long harness
#

@pale falcon and i very well know vpn is third party software . Thats why i dont mind the ban

pale falcon
#

I’m pretty sure.

#

Have you requested a password reset, @hot anvil?

hot anvil
#

the hacker did hack the facebook account

pale falcon
#

You can’t unlink accounts.

long harness
#

@pale falcon i m sad cause i lost those uc which cost about 1k in my country

hot anvil
#

even the support can't unlink the account ?

pale falcon
#

You can try contacting them, @hot anvil. I just don’t think it’s possible.

hot anvil
#

thank you

long harness
#

They banned me for 10 years @pale falcon. How to unlink i dont know

pale falcon
#

You can always wait for the ban to expire, @long harness.

long harness
#

@pale falcon i wish i could lol .. but my childrens get to play by then

pale falcon
#

I’m sure it’ll be worth the wait, @long harness.

long harness
#

@pale falcon oh you too .. ok thanks but honestly not a third party cheat user .. thanks

#

Take care @pale falcon khoda hafez

pale falcon
#

They would’ve banned you with a purpose, @long harness. You take care as well, I’m sorry I can’t do much for you.

long harness
#

@pale falcon its ok i understand thanks anyway

round siren
#

hey my facebook account got banned for not being active meening my pubg account is not letting me login ive spent like 300 bucks and imm really mad anychance u can help me

bold siren
#

We cannot do anything about the problem, unfortunately, @round siren.

round siren
#

anyway way u can transfer my items

#

to my new account

bold siren
#

I don't think it's possible, @round siren.

round siren
#

can u unlink it from facebook by any chance

#

?

pale falcon
#

We can’t, @round siren.

round siren
#

D;

#

rip 500bucks

hot anvil
#

ok important question

#

how to retrieve a hacked account ?

night cloak
#

@hot anvil PUBGM accounts are linked to your social media account. So basically recovering your social media account is the way to go.

hot anvil
#

ok what if the hacked did access the social media account linked it to second social media such as twitter before recovery ?

#

for example the hacked did access through hacked facebook and did link it to his twitter account ?

#

before i recover my facebook

#

what to do in this case ?

night cloak
#

The worse thing - they might spend your UC, leave clan or change ign.
Anyway, whenever that happens you recover your part of the account and them contact customer support to revoke the twitter. Simple but time taking.

hot anvil
#

thank you @night cloak

#

contact customer support here ? is that correfct ?

#

correct*

night cloak
#

In game, there's no customer support here, it's a community server. But be sure not to use words like unlink account, support might ignore you for such queries. All you should ask is revoking the twitter access, they surely will reply you within 3 days. @hot anvil

hot anvil
#

Ohh, thank you so much !

night cloak
#

You're welcome and good luck.

#

I cant log in

#

@night cloak Did you get any 10 minutes ban or warning? That happens exactly for that reason. There could be other reason too. Try to clear data, it will forget that timing thing. @night cloak

#

@night cloak why would i get ban?

#

It says connection timed out

#

I don't know. But clearing data should fix the issue?

#

Ok i guess i might lose my controls but ok

#

Im kinda scared lul

#

Thats 1gb of data

#

Yeah, that means all your downloaded maps.

@night cloak If losing setting is an issue, I should suggest to wait a few minutes and switch to a different internet and test. If that doesn't work, follow the first procedure.

#

I f ing did it

#

The settings should be saved in the account so no worries lol

brisk knot
#

20 years ban what is that😝

pale falcon
#

You’re banned, @brisk knot.

brisk knot
#

Nope sir

#

I'm not hacker

#

I just use vpn to select other location to open crates? .

#

Tencent made scam for Indians guys huh

pale falcon
#

You’ve been warned before, @brisk knot. We can’t do anything for you.

#

Please don’t complain here.

brisk knot
#

It's other matter 😂

#

Just received shoes from India Server

polar turtle
#

@brisk knot as i know you cant get ban from VPN

brisk knot
#

But the mod said it's fine!

polar turtle
#

And also nobody here can do nothing so 🤷‍♀️

brisk knot
#

I forget the mod name

#

90% Indian know that tencent make scam on India server. 90% people will get ban?

#

😂

polar turtle
#

@brisk knot on India? You have a lot of things almost for free and you can win UC by playing so you joking?

brisk knot
#

@polar turtle can't play India bonus challenge bcoz of tier freeze
Match making always fail

#

@polar turtle so what's is benefits? We always get shoes 😍

polar turtle
#

@brisk knot I’m on EU server country Poland I spend a lot of money and never got anything good from crates.

brisk knot
#

So select other server

#

Like US

#

I opened 3 crates and got 2 legendary and 1 gunslinger

polar turtle
#

@brisk knot it doesn’t matter. Still you didn’t get ban from VPN

brisk knot
#

Alright.

stone thorn
#

Im sick of playing of tpp middle east server. 7 out of 10 games died to a hackers. Really its getting out of control ... hope theyll work for improving this issue in a fast pace...

#

Top kill rating in tpp ME server is 80 and 90 ... i know its possible for pros but spectated most of them and unfortunately 5 shots and a whole squad is down....

#

Kd* 80

polar turtle
#

@stone thorn report in game. They already banned some.

#

I will have KD 80 on ME soon also lol.

#

Had 40 today but I lost because of game crash

stone thorn
#

@polar turtle i know dear ill stop complaining but the result of banning hackers is really taking time and it’s frustrating

#

@polar turtle its possible to have kd 80 esp there cz theres many noobs but as i said spectated so many of them and unfortunately its hacks not probpoays

#

Plays

polar turtle
#

I just don’t like people bringing KD as an cheater thing. KD doesn’t matter

stone thorn
#

U r right

#

Its not a proof whatsoever . Anyways sorry for complaining:p just got fed up by being squad wiped by 5 bullets hahah

polar turtle
#

@stone thorn also if you was killed by a cheater you can always make a proof recording him well.. if you have time to look on match.

red nova
#

@devout geode I am using Redmi Note 7. How can I record internal audio?

#

If it's possible

stone thorn
#

@polar turtle where can i send the video dear?

polar turtle
#

@stone thorn mostly I was sending yt and giving link in report.

stone thorn
#

Oh okay thx for the tip ❤️

devout geode
#

Do you have Screen Recorder app, @red nova?

red nova
#

@devout geode Yes

devout geode
#

Ok, then run it ---> move to settings ---> Sound source ---> System sounds. But you won't able to record external sounds. @red nova

final apex
#

I lost access to my PUBGM account due to facebook deleting my account, is there anyway i can recover it?

round siren
#

@final apex same freaking thing happend too me and im pissed

final apex
#

fr, i had a Golden scar and thousands of snyergy

#

i was ace rank and was working on my KD getting higher

#

then one day it just disappeared and i was so mad i left the game for a while

round siren
#

i spend like 300 bucks i had like a million skins and im pissed had like 400 wins 3k killa

#

ikr

#

i did the same thing

#

its bs

final apex
#

i didnt spend any money, and grinded skrims and tournies to get my skins

round siren
#

i have autism spectrum this game was my calming down game im pissed D;

final apex
#

im the opposite lol, this game put holes in my wall during S1, so many bugs and cheaters

round siren
#

xd

#

so stupid

stable forum
#

what is protecting him ?

#

@neon patio

#

this guy has been cheating a 1-2 months

boreal yew
#

you’d have to report him with the in-game reporting system or customer service, discord admins can’t do anything about cheaters @stable forum

storm flumeBOT
#

Hello, @stable forum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

polar turtle
#

All bugs are back after last ingame update. What to do? Try to repair or reinstall?
Doors not opening.
Matches not working.
I have almost all time open the door on screen.
For some matches I can’t even rotate.

#

If anyone knows answer @ me please.
Will try to play 3 random matches. If they will not work probably I will be forced to reinstall and wait long time. 😣😣

final apex
#

just make sure u ss your controld b4 u repair

lucid solar
#

@storm flume Many people are rank pushing with hacker...

solar geyser
#

I want to report a player

#

A user in this group

#

Quite abusive

polar turtle
#

@final apex is it possible to save controls? You know that I won’t lost it.

#

I think it was. But I’m not sure how.

glossy sable
#

@polar turtle Theorically they're saved to the cloud (so linked to your account) but sometimes due to bugs (or repairs) you might lose them.

polar turtle
#

@glossy sable ok thanks

glossy sable
#

@polar turtle np

night cloak
#

Pubm fix your laggy servers

final apex
#

fr its been lagg lately

night cloak
#

My twitter profile pic wont show on pubg, like it's the newbie avatar rn.

pale falcon
#

I’m sure it’ll change soon, @night cloak.

night cloak
#

Oh aight then.

pale falcon
#

I’m sorry about the lag, @final apex. There isn’t anything we can do.

#

You’ll have to try repairing your client.

#

Please use #discord if you would like to report someone misbehaving from this server, @solar geyser.

#

You should provide some kind of evidence as well.

#

You should try repairing as well, @night cloak.

final apex
#

nah its all fine

#

@pale falcon is there a way to recover an account? my facebook got terminated

pale falcon
#

I’m not sure, @final apex. Were you banned?

final apex
#

not off PUBG

#

off Facebook for using a false name

#

@pale falcon

#

i can answer any questions about the account such as friends, my top 2 synergies, skins, rank, ect

round siren
#

the exact same freaking thing happend to me and im pissed

#

af

final apex
#

yeah, ima be using my PlayStore account this time

round siren
#

i spent like 300 bucks

final apex
#

if it is possible to get it back

pale falcon
#

I see, @final apex. I can’t really do anything about it because I’m only responsible for policing and managing this server.

final apex
#

can you direct me to someone that can?

pale falcon
#

Was your account linked to anything else?

final apex
#

no

#

at the time you could only link 1 thing

pale falcon
#

That’s not good, @final apex. You could’ve had access to it again if it was.

final apex
#

i mean i can try

round siren
#

@pale falcon i have some proof i can send i have my fb account file witch i downloaded three min before

#

i got banned

#

sry three hours

final apex
#

this was like seasons 1-4

#

and i lost the account, the moved on

pale falcon
#

I’m sorry, @round siren. I can’t do anything about bans.

round siren
#

not banned

#

disabled

#

isnt it the same thing

#

??

pale falcon
#

I still can’t do anything about that, it’s not my responsibility.

round siren
#

i have autism

pale falcon
#

You’ll have to contact them.

round siren
#

ive tried\

#

they never fu##ing respond

#

to anytrhing

#

its bss

pale falcon
#

Please remember that using vulgar language here isn’t allowed, @round siren.

round siren
#

oh sry

#

my bad

pale falcon
#

The response time can vary between some hours up to a few days, depending on the number of support requests.

round siren
#

i did it six month ago

#

to this day never got any response

pale falcon
#

If you’re not contacted within a reasonable timespan, you can send them a reminder, @round siren.

round siren
#

how

#

ive done it day after day

pale falcon
#

Those are the only possibilities, I don’t know what else you can do, @round siren. I’ve told you before that we don’t deal with suspensions or terminations.

round siren
#

its none of those

#

its that i wasnt active enough i was on vacation for a month and i didnt wanna use electronics i come back and it said my acc was disabled not banned not termanetted

pale falcon
#

I believe another contributor already told you that we can’t do anything about it, @round siren. You shouldn’t be repeatedly asking.

round siren
#

i wasnt

#

i heard alex talking about it

#

so srry papa

#

not alex

final apex
#

@pale falcon how would i contact tencent?

cosmic gazelle
#

The players are just changing their name in chinese or their name is totally invisible and playing with hackers to push for conquerer.
Once the hacker get banned,he creates another account and then same cycle goes on.
There are so many hackers specially sitting at top of rankings in Solo,Duos, Squad and had played 100+ matches.
Shows how good pubg is..
Thanks again I got negative 50+ points today cause of hackers in duos.

final apex
#

i feel you man

#

part of the reason i left for a while

cosmic gazelle
#

Bro I'm working hard to get conquerer and in duos they give very less points.
If they can't ban them then at least if they deduct 50 points then they should give 50 back too

final apex
#

its an elo system

#

its similar to CSGO

#

the higher elo you are, the more is deducted on a loss and the less given on a win

cosmic gazelle
#

Or the tier protection thing which was there before should be there permanently,like 5 tier protections each day could save us a lot.

final apex
#

fr

#

or just, you know, ban hackers

#

like IP ban

#

so they will have to get VPN

polar turtle
#

@cosmic gazelle yup cheaters are back. 👀 but still not much

final apex
#

i remember back in Seasons 2-4

#

it was bad

#

thats when i left

polar turtle
#

@final apex nah it’s nothing comparing to beginning of this season. It was really crazy. Sometimes like 10 cheaters per match and more.

final apex
#

true

cosmic gazelle
#

Yes..finally tier protection is back once again but for 3 days

final apex
#

but it just started

#

it was to be expected

cosmic gazelle
#

They should ban their phone's IP and player who's teaming up in Solo or duos should also get banned.
Along with that,those people who've been pushing their ranks with hackers should be banned too along with the hackers itself

#

Then it'll get solved

#

Once people who are pushing with hackers get banned too, they'll think many times before playing with a hacker again

final apex
#

it wont

#

VPN changes IP

polar turtle
#

@cosmic gazelle I don’t know much about programming but.. isn’t better to ban certain programs or actions? Like system will detect that u using cheats and ban you instantly?

cosmic gazelle
#

@final apex in that case..people using VPN should be banned too

final apex
#

true

cosmic gazelle
#

@polar turtle but they're not working right?pubg has some detection things

polar turtle
#

@cosmic gazelle because they didn’t do it good.

cosmic gazelle
#

If I'll hack no, I'll get banned instantly,but this top players are using Anti ban

polar turtle
#

And I think banning VPN users is an absurd.

final apex
#

no, just the ones that cheat

polar turtle
#

Some people want to have better connection etc.

cosmic gazelle
#

@polar turtle ya..they should work with ethical hackers to improve there hack detection system

final apex
#

thats been done in the past, and it failed to a degree, all hacks but the one that the coder sold were banned due to a back door

#

no one could find it

polar turtle
#

@cosmic gazelle I think in some time they will improve it. I hope.

robust hinge
#

hey

#

i cant even open pubg mobile

night cloak
#

Hello guys can someone help me?👋

#

Whats up

#

Idk much but i’ll try to see .....

candid fable
#

😐 😐
Wtf

#

See mini map

karmic vortex
#

Why some people are getting banned not even using any third party app or hack ??

zealous turret
#

They aint

#

pubg dont just ban ppl for no reason

#

@cosmic gazelle new scripts are detected every day bro by anti cheat but some people are actually paying for hacks and ofc paid hacks are better than free

karmic vortex
#

My guest id got banned as i killed 14-16 kills in my frst match

somber beacon
#

Hello i need help

zealous turret
#

with?

#

@somber beacon

somber beacon
#

1 hacker killed me

#

I have proof

zealous turret
#

That's good post it

#

and they will ban him or her

#

what server

somber beacon
#

But i have video

zealous turret
#

send me in dm

#

I'll post

somber beacon
#

Ok

#

@zealous turret

zealous turret
#

ye

wet kindle
#

I was wondering, is it possible to get ban using VPN? If so why?

pliant sapphire
#

@wet kindle Use of any unauthorized third-party software may get you banned

#

More specifically, Faq 2.7, though that only mentions GFX Tools

wet kindle
glossy sable
#

As they said in the post you sent yourself, VPN itself is not banable because people might use it to get better connections and all, but as it's a 3rd party app it is detected as it is so you might get banned on this. @wet kindle

wet kindle
#

Ok thanks

glossy sable
#

You're welcome.
PS. That's why it is strongly recommended not to use a VPN even if it isn't forbidden.

eager wren
#

How to get a chicken dinner

#

Hehehe

olive wyvern
#

Fix the hacks ffs just spec dude that killed he turns pull right up on players he can’t possible know there there with an 8x

flint garnet
#

@polar inlet hard to say. There are a lot of players who also bought Elite Plus and the ones who just used 600uc from the previous RP to purchase this one.

coral maple
#

This is the second time I'm getting banned for no reason😡 I didn't use any 3rd party app or VPN or GFX tools and I'm connected with mobile data why is this happening? 😭 Try to communicate with support don't get any reply just keeps on sending me an automated message😡

lean crescent
#

@wet kindle @glossy sable Information for you both maybe it will help you I just had some talk with some contributors here yesterday they told that the community team has confirmed that VPN is safe and that Reddit Post is old now I think

#

@coral maple Do you have a AntiVirus stuff or game booster something like that?

coral maple
#

@lean crescent no

lean crescent
#

@coral maple🤔 Maybe reset your phone something is messing with the game

glossy sable
#

@lean crescent Thanks I don't use VPN anyway, but I think your vpn might get detected as just a 3rd party app if it (the game) doesn't recognizes it as a vpn

coral maple
#

😩 😩 😩 Are you saying I should wipe out my data completely and start all over @lean crescent

glossy sable
#

@coral maple Factory reset to clear your phone, be aware that means wiping everything

lean crescent
#

@glossy sable🐷 VPN is just a private netwotk that keeps privacy from ISP and If someone uses VPN Apps which have many other features then he can get banned using a simple VPN isn't a issue

#

@coral maple Hmm if you can't find out if something is messing with game files

slate hornet
lean crescent
#

👀

simple mural
#

@slate hornet its not his to collect its just a visual glitch caused by his internet connection

coral maple
#

@lean crescent @glossy sable Guess I have to factory reset and start from a fresh😩

#

Thanks for the advice

lean crescent
#

@coral maple I hope your game is connected to some Social Media right

coral maple
#

@lean crescent Facebook and Twitter accounts have been banned I don't know what I'm going to do now😩

slate hornet
#

@simple mural not his to collect. ??? He reach the achivement point. He never got the crate

lean crescent
#

@coral maple Try contacting FB and Twitter Support to get your account unbanned

#

@slate hornet Did he never get those coupons

slate hornet
#

@lean crescent no

lean crescent
#

@slate hornet Did he try repairing the game?

glossy sable
#

@lean crescent Yeah i meant VPN apps. If he's using a proxy connection no using an app then it shouldn't cause any problem.
@coral maple Welp sorry for that 😕 try getting a backup or something?

lean crescent
#

@glossy sable By VPN Apps I meant like some apps have other features also which are not needed in a VPN so did u get that or you thinking VPN App can get u banned which has just needed feature?

coral maple
#

@lean crescent my pubg mobile account Which is linked Facebook and Twitter Got banned 1st it was my Facebook account I believe it was because I used GFX Tool or VPN not sure what exactly the reason ... so I've been playing on my Twitter account now it's also banned 😡 This time I had no VPN or GFX tools on device.

lean crescent
#

@coral maple🐷 Make a new one that's it

coral maple
#

@lean crescent😩 😭

glossy sable
#

@lean crescent Idk, imo as long as it's an app it can be detected since if you think basically an app not by tencent is by definition a "third party app"

lean crescent
#

💦 Maybe the person who explained me can explain u better

#

@lucid oyster

#

Ask her when she is online

coral maple
#

All my time & money and energy down the drain😭

glossy sable
#

@lean crescent Actually, no offense, but idc 😅 wasn't my issue, that guy asked the question i answered as accurately as i could, as i said earlier i don't use a vpn so it's not my problem 😃

lean crescent
#

I am outpubgchickendinner

pliant sapphire
#

oof

glacial sundial
#

@coral maple

night cloak
#

Idk what it's talking about I haven't loged in on a newer version of the game at all and can't log back in

tardy grove
#

Whats the chest reward in mail box?

pliant sapphire
#

@night cloak What is your game version?

#

@tardy grove What chest reward?

night cloak
#

12.5 @MrDravis#0138

pliant sapphire
#

Hmm...

tidal mist
#

@tardy grove screenshot

tardy grove
tidal mist
#

Open the chest reward mail..

tardy grove
#

Not my screenshot

#

@night cloak this guy

tidal mist
#

Well then I cannot answer you..

#

Could be a regional reward

night cloak
#

@tardy grove dude, its a regional reward

tardy grove
#

What kind of? What did u get in it? @night cloak

night cloak
#

Its called Ramadan Login

#

Available in Southest Asia server

tardy grove
#

Not that

#

im from india too

#

I am asking whats chest reward?

rapid jackal
#

what is tier protection system did they change it or something pubgmt pubgmt pubgmt ?

night cloak
#

@rapid jackal tier protection use to protect you from getting down ranked

#

@tardy grove its festival celebration, you get 5 ketupat reward for log in and finish the Mission (weekdays)
And 10 ketupat reward login and finished the mission (Weekend)

rapid jackal
#

how the system work ? old one protect u once in every tier .. and u get it back when u drop or go up a tier

night cloak
#

@rapid jackal
When youre so close down ranked ex(Diamond V), you get 5 tier protection. But if you are 1-4 tier you get 1 tier protection

#

@rapid jackal if you play classic matches with friends and you get killed early upon landing, you won't lose any points. Simply in this event period play with friends to avoid negative points.

#

@night cloak regular tier protection is different than this event one

glossy sable
#

But isn't the event ended?

night cloak
#

You can be saved from negative points in 5 matches per day

#

@glossy sable it's back again

glossy sable
#

I had 5 Tier Protections per day last weekend only

#

Oh okay, good to know :)

tardy grove
#

How many times can i die in tier protection now? Im in diamond v

glossy sable
#

If you didn't get any today, 5

tardy grove
#

Ok

night cloak
#

what does "observer limit reach" mean?

glossy sable
#

Too much people watching the match
Spectator not observer btw

zealous turret
#

lol

olive wyvern
night cloak
#

@olive wyvern This network issue happens often these days, I recommend you to activate airplane mode for 10 secs and then turn if off whenever it takes too long for the match to start,
(it may or may not help but worth trying).

There are many reasons for this issue to occur like lack of players within a specific mode etc.

glossy sable
#

I had over 15 minutes in beta once 😂

night cloak
#

@glossy sable You can always expect bugs in Beta versions.

glossy sable
#

Yeah I know that's why I didn't report it

wise herald
#

After recent in game update Asia server ping has reach to 600+ ms and I can't enjoy best game play and also it reduce my ranking when I enter in game

night cloak
#

@glossy sable You can always report beta bugs within the game, it'll help developers fix them for future main versions.

wise herald
#

I test my internet speed and it's 7MBPS

#

😭 😭 😭 😭

#

Any idea when pubg will fix this issue

vagrant onyx
#

@slate hornet let him double check if he have the item
just try this log out than close game
re-open press repair client
after done re-log in than try again

glossy sable
#

It occurred only twice so it's alright 🙂 @night cloak

night cloak
#

@wise herald Internet speed and latency are not the same.

wise herald
#

@night cloak so what I have to do to reduce lag issue

#

😭 😭

night cloak
#

@wise herald This is a known issue, and fixes are already being worked on,
in this case I suggest you to try restarting your device or changing networks from cellular to wifi or otherwise.

wise herald
#

😭 😭

#

@night cloak

#

😭

#

I tried with WiFi and same ping issue

night cloak
#

@wise herald You can also try activating the airplane mode for 10 secs and then turning it off whenever your ping goes high,
In most network related issues this helps.

wise herald
#

Will we get another update to solve this issue ?

#

😢

night cloak
#

The developers are always working to bring new fixes and patches as fast as possible, you can surely expect these issues to be fixed soon. @wise herald

brisk knot
#

When pubg release the patch for tier freeze? Did Any mod know about it?

glossy sable
#

Tier Protection*
It's an event during week ends (Friday - Saturday - Sunday)

tidal mist
#

We got no info yet

#

@glossy sable His issue is different lol

glossy sable
#

Oh okay 😅

brisk knot
#

Oh I just saw tier protection.

glossy sable
#

What's tier freeze? @tidal mist

brisk knot
#

They releasing everything without any info.. How rude they are

#

@glossy sable tier not increasing nor decreasing ⬇

tidal mist
#

@glossy sable He's stuck at 1200 trophies no matter how much we wins or losses

brisk knot
#

@tidal mist you changed your name?

#

What's your name before?

glossy sable
#

Trophies?

brisk knot
#

@glossy sable League/Tier

#

+0
+0
+0

night cloak
#

Also please use #chat or #pubg-mobile for discussions please.

brisk knot
#

@night cloak Tier Freeze?

#

Is feature in game?

glossy sable
#

Oh okay

#

But
That's what I said

paper monolith
#

Pubg is currently scamming me

glossy sable
#

So look at my first answer @brisk knot

paper monolith
#

Because it says tier protection is on

brisk knot
#

@paper monolith you not alone ☺

paper monolith
#

But my rank still going down

#

Why pubg

glossy sable
#

@paper monolith triggers 5 times a day only

tidal mist
#

@paper monolith It's only on when you play with friends

night cloak
#

When is the team recruitment issue gonna be fixed..??

#

It’s showing same recruitment multiple times

#

@tidal mist

#

Could you help me with this

#

@tidal mist there...???

#

As far as I know they are working continously to fix bugs asap. You can refer to #555492558428700682 to have an overview about reported bugs and you can also state yours there by using the pinned form in the channel.
@night cloak

#

Ok thanks @night cloak

#

✅.

#

@night cloak Also you can try the repair client option from the login screen and see if that helps you with this issue,
(I'm not sure if this'll be helpful when the issue is related with your account but it's worth a try).

#

Then I need to download some files I guess if I do that

#

Redownload*

#

Few small in-game update files yes.

#

Hmmmm ok

#

✅...

glossy sable
#

And maps

night cloak
#

Plz delete merit loss after killing teammmate in war mode, cuz in war mode you can respawn and also afk teammmate can be killed without merit loss.
Pls delete merit loss in war mode

glossy sable
#

You had merit loss after friendly fire in war mode??

night cloak
#

Hello

#

PUBG mobile new update 0.13.0 when coming

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

glossy sable
#

@tidal mist Can everyone do this command?

tidal mist
#

Nope

glossy sable
#

Okk
This (pointless) question gets asked quite a lot of times, would be easier if anyone could just .update 😂

night cloak
#

Hello

#

PUBG mobile new update 0.13.0 when coming

#

Hello

#

sir pubg mobile game new update add supported in vivo Y71 handset with 3G RAM

serene lantern
#

no know any one sir ji

night cloak
#

there is no flag card in the game shop fix that i need to change my flag

grizzled lark
#

@night cloak, The flag card doesn't seem to work so it's recommended to change it after the time ends.

night cloak
#

60 days

grizzled lark
#

Yes.

red nova
#

@devout geode I can't find the Sound Source setting.

hidden arrow
#

still too many hackers in game and pubm doing nothing. even in india bonus.

#

pubm is dead soon

#

彡Deep乄RiaR彡

storm flumeBOT
#

Hello, @hidden arrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

hidden arrow
#

that player is doing hacking in india bonus and killing pplz with akm full auto far from 400m its not a joke

pale falcon
#

Please follow the instructions above, @hidden arrow. We can’t do anything else for you.

hidden arrow
#

@pale falcon means next time i record every match which i played on india bonus. inbuilt reporting system is useless.

pale falcon
#

You’ll just have to keep reporting them, @hidden arrow. We don’t give out bans.

split wadi
#

My report not fix

#

+0 fpp -,-

pale falcon
#

The bugs that are posted in #555492558428700682 haven’t been fixed, @split wadi. They’re just submitted there once they’re accepted.

split wadi
#

Oh okie

sullen oracle
#

nmicw

#

nice

#

man

#

nice music

night cloak
#

@glossy sable yea

sullen oracle
#

0

glossy sable
#

Man that's sad :/

scenic brook
#

Pubm will dead soon....

hidden crater
#

wut this?

#

help

little harness
#

Any official here to talk with?

#

I bought Royal Pass of Season 5,6,7 and now my Account is hacked.

night cloak
#

Hacked?

#

@hidden crater Something related to worldcup. Once your team wins, you'll get like 3 - 6 scraps, i think. There'll be more information in Events tab soon.

#

@little harness If your account is hacked, PUBG can't do anything. You'll have to contact your linked account (Facebook / Twitter / Google) to get access back.

little harness
#

@night cloak Brother, the hacker has deleted my number from my facebook account, and the name to some urdu language. I can't get any help from there, that is why, I came here with the hope. Please help me someone.... please....

night cloak
#

Hmm; I'll find a solution.

#

So technically there's no number in account?

#

@glossy sable He changed the Password, & the phone number (Recovery Method)

glossy sable
night cloak
#

Poor guy.

#

Yes. Facebook.com/help has been helping people for a while now, Atleast that's the only way to get in touch with facebook without having a call with them. Some people don't prefer calling, thats why.

glossy sable
#

👍

night cloak
#

PUBGM is so slow on tencent emulator
Please add lower ram graphic
Or make emulator more stable