#questions
1 messages · Page 477 of 1
@vagrant onyx That sounds untrue. But anything can happen.
You could sue Facebook and make millions, missed opportunity.
Anyway we're off topic 
@night cloak last thing in my other acc cant log in to facebook cause its say to verify you need to enter the date of birth that was made in the acc
and i don’t remember also
You don't remember your date of birth? Okay.
@night cloak i enter fake one ( acc was made before 7 years )
Will the truth is i don’t care
Fix those retards pls.
Emulator +hacks against mobile
Hello, @fallen anvil!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Ik bro but this was the only map that was fair and now ...
So from 100 % Bargain to 70 % ...and Now its become 60 % bargain..... So bad ..looters tencent😡
We cannot do anything about it, you can have discussions about it in the #pubg-mobile, @lament condor.
Ok
When the next update is coming?
2 months, I believe...
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Read this chapter 1, @balmy coral. ☝
How can I report a hacker here ?
Hello, @blazing relic!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak I have a video of players teaming up and killed us how can I send it to pubgm these are the conquerors Tiers players and it is very unfair.
Kindly contact to Customer Service in game or refer to #481198147478224896 6.1 as mentioned above, @blazing relic. We can't do anything about it.
Sometimes when I click the start button, it loads UpTo 60% then the game sticks there and cannot load until I restart the game. Please help me. After restarting the game, I found someone killed me. I didn't played the match. Help me solve the problem
@dire dagger It's a known bug, we can't really do anything much about this but what I do recommend you is to turn on your device's airplane mode and wait of 10secs then turn it off again and then click on the start button... do this everytime before starting the new match if you don't wanna get stuck on the loading screen,
(If this bug gets triggered via network fluctuation, doing this might help).
or wait for fixes, the Dev team is working on it...
@tardy grove bhak madarchod 😂
Hey guys need a help
H i purchased two gun skins from shop using uc.. Which i am not able to apply while playing( error shows that this skin cannot be applied in this server) .. This is totally unacceptable as when i asked for customer help.. They didn't even reply
Plz help me as I've spent 400+ uc on the same
@hoary shell You were using a VPN service while buying the skins?
@night cloak nope bro.. I bought them directly from the exclusive shop which lasted for few days
@hoary shell Allow me few mins, let me see if I can find more info regarding this issue.
@night cloak plz bro.. I'd really appreciate that..
I spent ducking 799 bucks to buy uc n spent 400 uc from it for those skins.. So that's why I'm frustrated about it
@hoary shell Can you please name the skins for me?
@night cloak one was yellow strips akm
N other i dont remember the name but it was orange colour kar98
@hoary shell The skins have a name, please check again and mention the names.
@hoary shell Does it show "unstable/unusable" on the icon?
@ @night cloak yes it shows as unusable on the icon
@night cloak bro the akm skin name is yellow strips itself
Why rip bro?
@hoary shell It works in other servers?
Nope i tried in every ingame servers.. But they show the same error
Will there be discounted subscription?
@hoary shell Did you buy it from Lucky Shop using a Virtual Private Network?
@raven wadi There are no official announcements regarding this yet.
@alpine pine yes i bought it from the lucky shop but i didn't use the vpn as it was directly accessible in my server.. So there's no need for vpn
once again, a team of hackers. who knew a buggy can go 200 km/h without speedboost?
getting real sick of this
@errant ginkgoi hate those hackers
It isn't fair
@hoary shell I failed to find more info regarding this, I suggest you to raise a bug report in #555492558428700682 channel, please check Pinned messages in that channel for instructions,
after that write a brief on the point description of your issue and send it to the customer support, also don't spam them if you wanna expect a faster response.
Maybe you equipped it in your first portable closet, @hoary shell.
@errant ginkgoyou doing a good job to report those guys
@night cloak nope i haven't
Hacker
@dapper oxide report them in-game. Posting it here is useless
Still pointless in game
It's not pointless
Hello, @dapper oxide.!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
👍
Here's your letter above.☝
Hii
@lost mural Yaay! ✅
Happy to help*^^
Hello
PUBG mobile new update 0.13.0 when coming
@night cloak There is no official confirmation regarding this, but few unofficial web sources suggest that the update might get rolled on 1st June or later near to this date.
what to do if you lost some items in the inventory (not temporary) for the second time this has happened to some of the things that was missing for the first time, dropped out again but now he is gone, other
@hoary shell Lucky Shop items are region-locked. If you buy something from say India's lucky shop, it won't work in another country.
Hey, i was wondering why hackers got moved on to the finals, in the group stages and even in qualifiers those guys were hacking but didnt get banned.
Please do something, i have video evidences also.
@lime juniper
Hello, @signal sapphire!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
We cannot deal with that, unfortunately.
Okay so you will let hackers play in finals of the crew challenge ? Alright sounds fun
People how to download PUBG for Android 6 ??
In playmarket and not swinging
If it doesn't show up on your Play Store, @night cloak, it's unfortunately not supported on your device.
bro whats this?
my friend has 100 rp but it does not show in the game his name
he's like i spent so much money on this and its not showing
why sniper training not available at all times?
Do they have both "Show Royale Pass Information" & "Airplane Finish Opt-in" enabled, @craggy orbit?
We have no official comment regarding that, @jovial anchor.
Please state the issue(s) directly so we can assist/show you the direction to go to, @night cloak.
bruh
There are no chats ingane
Like i found supplies
And all
Even resetting
And game lag
When player arrive
Tried resetting
It's been after 2mb bug update
And about weapons
I get to see weapons after sometime
By that time u get killed
linebraek bruh
I get killed
And game goes crazy when ever i jump in military base
Game get's dizzy and keeps spinning till i get kill by some idoit
i have a render issue where if i look far away the grund unrenders, it's unplayable
i can't aim at someone
I cant login to my pubg FB account the game crashes
I had been trying to solve this for the last 1 month
please help me fix this render issue it's annoying
Greetings!
I have been playing pubg since season 1 and I'm very much addicted to it.... recently, an achievement was added- "Jinxed" I had gotten no legendary or+ item so it was at 19/30 at the end of s6.....but after s7 I opened a ton of classic and premium crates using silver frags but as usual didn't get any legendary or +.....yet the achievement is stuck at 19/30 and I technically have completed the achievement.... couldn't contact through customer service in game....so please help me get my reward
bruh
(;_;)
@jovial anchor try to repair client or reduce to smooth / High fps
@jovial anchor it happens when you play in hd sometimes the location doesnt render or the weapons spwan delays
Pubg is currently known with many bugs
it isn't an hdr issue
maybe restart game?
and i get killed because of it, pubg and its glorious!
I recomment you to repair the game, @jovial anchor.
We cannot help you with that, unfortunately, @steel pike.
name checks out
The jinxed achievement got glitched, many players has reported the issue, just wait for it be resolved, @steel pike.
Jinxed achievement froze i have opened more than 15 crates and it still shows the same number. :(
Guys has anyone tried to collect the emulator rewards?
I'm having trouble figuring it out
@next storm have you completed the requirements to get chance?
If you've then, you could play spin. Once you got some reward, you'll get a redeem code. Use it to collect rewards from redeem website.
My play store is doing security information update for pubgm ??
Any thoughts
idk
Ok so im in EU atm in a EU server and my ms is 600+ while im on my 4G’s why is it so frickn lagging?
Nope, @solemn dock.
How to get a chicken dinner?
Win a game?
Try using WiFi while playing, 4G can be very laggy, @night cloak.
Huh?
Any admin support here?
I want to ask how long the investigation of my pubg m id
He still online with my id
It is out of our power to know that, @lime mica.
Please use #chat for off-topic discussion, @brisk knot.
@spring flame I have crush on @hope xD
@merry sandal sir my tier is freezed
When they release patch for it?
Did you try playing the game today, @brisk knot?
@merry sandal I can't top up uc if he still using my account
Yeah ofc
I'm good player.
But stuck at bronze 1200
Playing with friends for good players I'm always getting bot lobby
😮
I understand your frustration, @lime mica. But we, as staff for this server, simply lack the power to help with your specific issue.
Could you please show me your "Career Results" screen, @brisk knot?
Okey wait
Why the middle east server is so missed up
To think that pubg got very bad devs or support team
@merry sandal
Could you also forward this image to the Customer Support in-game, @brisk knot?
Tried 7th time
Always bot msg to me and told me. Useless things to do
That's how I ignored
Huehuehuehue
bruh i have acnes on my face
It has nothing to do with PUBGM, it is an update of libraries of Google Play Store and everyone with Android devices receives it, @hexed jasper.
Mobile data or WiFi?
Both
Mostly data
But did it on wifi too
It's games stupidity
So any solution
Please
i litearlly got sprayed with an x4 groza
😂 😂 even i can handle long range akm
That just means you got killed by better player than you @jovial anchor
6x scope
yeah, because everytime something abnormal happens it's a better player, yep, hacking is a 0% possibility
The guy's who use long range scope for ar they can't do sniping remember that
shut
😂 😂
Please avoid going off-topic. You can have unrelated conversations in #chat.
Unrelated conversations
oh woops this is support chat
And i did support you bro
no i talked here by mistake
Ok but where you or who
Ok i will
I'm not any pubgm official btw
Ooh
Perhaps a small bug but I can't see the colors
@rancid fulcrum Visual bug. Try to client repair from login screen.
Ah kk
@winged oak Aloha! How can I help you?
Yeahh..i was wondering,,ow many points i need
To get conquerer eu tpp
So..
O boy..
Top 500 Ace will become conqueror. Checkout your leaderboard and find out the score of 100th player. Then slash 100-200 points from it, that's the average points you will need for conqueror.
@winged oak Tap on the 3 bar from lobby and then tap on Rankings.
Okay..so lemme get this straight
Top 100 th player
Deduct 100-200 points.
Thats how much i need?
@night cloak
@winged oak Yeah.
..o boy..its gonna be a long grind..
True :3
On 4000 points rn
how do i get the portable closet
Do you mean the RP closet?
There are a total of 4 closets:
1 - Default (Free)
2 - Portable (Rented using BP)
3 - Portable (Rented using UC)
4 - Season (Comes with elite pass)
Who had grenade issue? Saying it blips and does not blast?
I know what exactly is that
@normal fulcrum You're asking to help in support. Instead of asking randomly, you can DM a moderator and let them know the solution to a specific problem, so they can pin it in channel.
How do I cancel the automatic renewal?
@ocean crater The cancel option is flashing.
In melee mastery if i knock someone with a gun and then killed him with a pan then will it be counted?
@dusky sparrow No
@night cloak Not the subscription itself, but rather the auto renewal
Cancel a day before renewal
@ocean crater All active subscriptions will auto renew unless you cancel.
Hmmmmm
And according to your screenshot, if you cancel now, the auto renew will cancel too.
Can we purchase prime after prime plus?
So i can cancel it right before the subscription ends and not miss out on any reward?
Nope. You already paid for this month.
I just checked. No matter when you cancel, current subscription won't be lapsed. You will enjoy subscription features until it expires and you won't be charged for next cycle
That's what subscription is. And same for Netflix, Spotify and etcetera.
Oh ok. I’ll just cancel right before it ends though.
Can I share links here to this guy?
@normal fulcrum don’t bother anymore...
Ok
@ocean crater You can cancel it now too, or right before end. There's no difference.
Hello
PUBG mobile new update 0.13.0 when coming
Tomorrow
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Date
@night cloak Using dedicated buttons on real magic 3 won't ban us. Right?
Tech website beebom said that update will arrive on 31st of may
Official update when coming
This guy is persistent. He do this before every update since season 5
Who
PUBG mobile new update 0.13.0 when coming
@normal fulcrum If you're not using any type of software, no.
@night cloak Soon,
@iron light Aloha! How can I help you?
@iron light Please delete the image from here and move to #chat for off topic.
@iron light What's your concern?
May I know your primary native language? If you don't speak English.
Yes?
ok
Bu ingilizce desteği, ingilizce konuşamıyorsanız, türkçe kullanın! #481199117381533716 @iron light
Please prefer english only here to get fast support or refer to your regional community! 😉
I'm getting disconnected from most of my fights randomly (1 per match at most... Sometimes that is fatal though)
@night cloak Can you tell me your Network speed?
Not sure how to check
You require Atleast 2 MBPS speed in order to play without any server lag and disconnections. If you're using a VPN ; Please disable it. To check your speed, simple go on www.speed.com/
Or use speedtest by ookla.
What should be ideal speed for getting less ping i am from pakistan and get high ping at all servers?
10 MB up & down
Below 50ms is considered good.
@night cloak Ookla requires you to download their app i think
Well, speed doesn't matter, all you need is low latency. Ask your broadband service provider to give you a gaming package.
Ookla's app provides more detailed results, @night cloak.
Ah yes.
And 10 MB is never required, we personally have 6.3 MBps speed and and it's more than enough. Again, internet speed doesn't matter.
You can DM @neat turret regarding network issues, they'll help/suggest you to connect to a nearest server. @spring void
@night cloaki got 12mbps up n down but still i get extremely high pings
It's not about speed, you can connect to a server located near you using VPN. This should solve the issue.
I m from pakistan i get 350 on asia
160 on middle east
500 on NA and 250 on europe
@gleaming abyss nearly same
@night cloak One question hope is using VPN safe now again?
@night cloak I keep getting re-dudirected to fox sports
@lean crescent It was always safe.
@night cloak😱 But those bans sometime ago
Redirected*
A long time ago I mean
Didn't VPN trick the anti cheat? @night cloak if you played a match with it
@night cloak No
They were not banned for VPN. They did fishy stuff using VPN. @lean crescent
TenCent Official Response: The use of a VPN is not a violation of the ToS. However we recommend NEVER to play with a VPN as it might trigger the use of a third party application ban.
So this ends the discussion if you will get banned or not from using a VPN.
What's this now🤔
Reddit mod
@night cloak Idk why you're calling it's a trick. It's a private network to discourage your ISP to invoke your privacy.
What
I said it tricks the anti cheat into banning you
@night cloak Oh thx I can get a better ping of 60-80 ms now instead of something around 200-300
Nope. @night cloak We may play with it.
@lean crescent Ikr. Ping is always a good thing.
:/
👀 Stop sending this it's scaring me again xD
Oh ok
@lean crescent Don't worry. Just make sure not to use VPN apps which has tons of other features. Use a simple one, for best results.
👌 Am gonna just use it to connect it to India that's all I need
Good luck.
How do I record internal audio WITHOUT spending money on Android?
instead of giving stupid updates do upgrade your servers and track hackers
@red nova I think YouTube Gaming can help in this but am not totally sure about it
this will help.
@languid venture🤔 Are you aware that people who are hackers are highlighted by yellow now like in top rankings of a region etc etc
As I know, it's prohibited by Android API. But, it's allowed on Xiaomi devices, @red nova.
Oh..I didn't knew that...nice.. @lean crescent
@lean crescent how are they highlighted???
@lean crescent why they are not banning them ???
@languid venture I dunno bud if I was Tencent Employee I would have told
They're definitely not hackers.
@latent matrix They are I know that because I know them as a friend
@lean crescent didn’t see any cheaters again for few days. 👀 they got ban?
@polar turtle Hmm number of them got banned
cheaters are not traceable in emulator
I think we should carry our chats in #pubg-mobile if it's going too much off topic
@green edge Is your network speed good?
You from America or Europe Your europe ping is like 4ms😱
Europe
Are you in South America, @green edge?
Nono I choose Eu but still it goes 320 is why
Idk*
And the signal goes so low idk why
So what is the problem? You are too far away from american server.
Try using VPN that would help I think
Oh, I see.
Maybe server side issue. Or you didn't chose correct server.
It’s Eu
@green edge u had SA not EU chosen
Even on Middle East server it’s same thing
Shows 80 in game goes 300
I chooses EU I’m not dumb...
Just the screenshot says something else
Guys, my master card is not working to purchase uc in pubgm also its not working to buy google play credits. Any other legit way to by pubgm uc ???
@night cloak u asked your bank why it’s not working?
They say it is not support for some payments
@night cloak
Not sure I understand what that means
@night cloak check on midasbuy. Com for emu players
Maybe you will find a way there to buy UC
I would suggest choosing a server with a lower ping, @green edge.
Unable to dismantle, why so?🤔 thankyou
Is it legit ?
Where should I report this
Have you pressed on the dismantle button, @gray raft?
@night cloak yup it’s legit. If you download tencent buddy emulator you will have it there also. That’s how I found it.
Check the dismantle tab @gray raft or unequip it and try
Ok i will try
I can't dismantle one of the new masks either
I don’t know, maybe it’s bugged?
I’ve been managing to dismantle some of my duplicates.
@night cloak mask like the mythic one or?
I honestly don’t know why it’s doing this, @gray raft.
Maybe you can’t dismantle legendary items?
Desert troops mask
@pale falcon nah i have few other bugged items that I cannot dismantle
@pale falcon yes we can , I have dismantled legendary items form solider crate
I think it is an epic item
I see, @polar turtle. I think it might just be bugged.
Where to report about this in-game
I think they will fix it after some time and it’s not important so they waiting for their time in my inventory.
You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you, @gray raft.
Thankyou
They’ll probably fix it, I’m not sure when.
Yes
Pubg Mobile Hack Live Stream | Hackers Special Custom Rooms Live | Superchat Special Sub Games :D Hey Friends ! Install this App and sign up using my Invite ...
Once again hackers live stream
😒 😒 😒 😒
What are developers doing
@worldly spindle You can report them through game. Search for their name -> Click Tier Overview & Report. Then, copy this link and paste it in description the report.
if someone wears clothes that cost UC in game and you kill him can you steal his stuff
Yes.
time to yoink
You can pickup their Outfits
But not permanently, It's for that game only. After that it'll dissapear.
Lol, have a good day ahead.
@potent swallow No.
Hacking isn't allowed and can result your account being banned.
guys i have a quick question is the update tomorrow?
ok @night cloakthank u
You're welcome.
@night cloak☕ 🍻
🍻
apparently these are useless
was hoping i could actually use them, unlike the others but no, bs
@last ridge These can be used to reduce 10 UC.
The crates cost 20 UC, but when you use these they'll cost 10 UC, half the price.
yet unusable, always favor those who pay
Its 10uc
Lmao
You can get lik 1500uc+ just by winning one locale tournament
Or just make a tournament with your clan with a uc reward and pay to play
Easy win easy money
😂
why are links censored in pubg chats its making it hard to invite people from our clan to discord
any way to implement season 1 stats in?
Maybe you could use different social media application, @rocky jacinth.
@rocky jacinth you could post a clan recruitment and ask your members to join from there
Why matching sucks like hell..I play in India and it shows 60 ping before the match starts and when I'm in the lobby, it's Indo server and my ping is 170+.
Can't they put me in an Indian server only
@cosmic gazelle android or emulator
Android
@cosmic gazelle which format (squad/duo/solo)
Any
and FPP or TPP ; map also
@cosmic gazelle
@cosmic gazelle I am asking in which format u r pushed to indo server -_-
I said in all😒 in TPP or FPP in Asia in Solo,Duo or Squad ..alll
Its not possible @cosmic gazelle
But still if u r on android and experience this I highly advice you to put this in #555492558428700682
3/5 times it's Indo server, and in Duos its 4/5
@night cloak I had put a bug report many times about my Region Title but.. its been 6+ months no solution..I don't think they will help in any case
Its bcoz very few people play duos
So it pushes u to indo regioned server
To avoid long waiting time
How can i unbing my Facebook account? And /or Google account
Where can I put a video of my issue?
Even in Bug Report form, there's no way to put a video
@cosmic gazelle U can put video via opt evidence link
it's not really a bug
cross server matching happens to most of us,when there's not enough players waiting for a lobby in your server
@pseudo storm im talking about my region title bug which always shows 0 and not ranked
@night cloak how
@cosmic gazelleu can post vdo link there
you have a regional title in India?
@night cloak there's an option for imgur only and that only upload images
Then u can't post
Why do you expect them to resolve issues when they haven't fixed the major/game breaking bugs mentioned in #555492558428700682 to date? 😂
Plz tencent fix the game bc game is becoming worse day by day lots of hackers this season not able to push rank especially in Asia servers plz look after this
Nope the devs are useless cuz i just got killed by a hacker in recent match
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
They just have to do simple things such as hardware ban as it cannot be replaced on mobiles and automatically the hackers will be reduced
Do you think it is so simple, @night cloak?
Hey if the devs payed 1/4 th of attention in making the game hacker proof than presenting Useless RP and Rigged Crates maybe it will be a more fair game
I had something strange. I press start match but nothing happened so I closed and opened game again.
Then I’ve got message enter match again.
The match was totally bugged I couldn’t look back, I couldn’t jump, I was like crouching all time even button wasn’t on.
Also I had 150 ms instead of normal 20/30.
I decided to close and open game again.
After that I cannot enter match again.
Can I do something to prevent that kind of situation don’t want lost my KD and points.
I had KD 41 before.
just play and get ur kd back @polar turtle
@teal cradle that’s not an any to game crash. I don’t want to keep losing my points because of some new bug.
@polar turtlei dont know what to say
It’s not because I wasn’t good and someone killed me.
Probably some bot killed me because I couldn’t enter the match.
@polar turtlei know
its not ur fault
i feel sorry for u
u know that nowadays pubg has alot of bugs
I’m not sure, @polar turtle. I’ve been in a similar situation, I think it only happened once.
Please let us know if it persists.
@pale falcon but any way to enter match again? Because I wasn’t dead for 3 or 5 minutes.
I don’t think there’s any possible way, @polar turtle. I think you know how to report a bug, would you be able to report it?
@pale falcon yeah I reported. I mean in game.
My scope glitched today, there’s just so many bugs.
I couldn’t even see my scope at all, it turned invisible.
@pale falcon I just regret that I reloaded the game. I could at least try to finish it like that.
I hope you’ll be able to get the points back, @polar turtle. I know it can be quite unfair.
Can i get support regarding account here
That depends, @long harness. What’s your issue?
I will be honest ... i used vpn to reduce ping while playing on hongkong server. And opened some crates got great items also . I usually play on emulator . I know bad news follows emulator .but never used any type of cheating software . Except avira vpn . I m from bangladesh and ping used to be around 350 here . Now its good .. but my last account got banned along with 771 uc in it .. i know that u wont gv me my account back bt can i get my uc back on my new account . I need help and knowledge based on that .. thank you
@pale falcon
Your account would’ve been suspended due to violating the terms of service, @long harness. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
Playing on emulator doesn’t get you banned, @long harness.
Guys i've a problem my friend account got hacked, the hacker did hack the facebook account and then he did link it to a twitter account, please inform us what to do in this case ? my friend still got the original email tho
@pale falconusing vpn got me banned .. and had a 17 kill for the first time in 3 season r8 before the ban .. anyway thank you for listening .. i tried contacting customer service but always got replied by bot
You can be banned if you abuse it, @long harness.
@pale falcon and i very well know vpn is third party software . Thats why i dont mind the ban
the hacker did hack the facebook account
You can’t unlink accounts.
@pale falcon i m sad cause i lost those uc which cost about 1k in my country
even the support can't unlink the account ?
You can try contacting them, @hot anvil. I just don’t think it’s possible.
thank you
They banned me for 10 years @pale falcon. How to unlink i dont know
You can always wait for the ban to expire, @long harness.
@pale falcon i wish i could lol .. but my childrens get to play by then
I’m sure it’ll be worth the wait, @long harness.
@pale falcon oh you too .. ok thanks but honestly not a third party cheat user .. thanks
Take care @pale falcon khoda hafez
They would’ve banned you with a purpose, @long harness. You take care as well, I’m sorry I can’t do much for you.
@pale falcon its ok i understand thanks anyway
hey my facebook account got banned for not being active meening my pubg account is not letting me login ive spent like 300 bucks and imm really mad anychance u can help me
We cannot do anything about the problem, unfortunately, @round siren.
I don't think it's possible, @round siren.
We can’t, @round siren.
@hot anvil PUBGM accounts are linked to your social media account. So basically recovering your social media account is the way to go.
ok what if the hacked did access the social media account linked it to second social media such as twitter before recovery ?
for example the hacked did access through hacked facebook and did link it to his twitter account ?
before i recover my facebook
what to do in this case ?
The worse thing - they might spend your UC, leave clan or change ign.
Anyway, whenever that happens you recover your part of the account and them contact customer support to revoke the twitter. Simple but time taking.
In game, there's no customer support here, it's a community server. But be sure not to use words like unlink account, support might ignore you for such queries. All you should ask is revoking the twitter access, they surely will reply you within 3 days. @hot anvil
Ohh, thank you so much !
You're welcome and good luck.
@night cloak hi hope, do you know a solution for this glitch?
I cant log in
@night cloak Did you get any 10 minutes ban or warning? That happens exactly for that reason. There could be other reason too. Try to clear data, it will forget that timing thing. @night cloak
@night cloak why would i get ban?
It says connection timed out
I don't know. But clearing data should fix the issue?
Ok i guess i might lose my controls but ok
U sure?
Im kinda scared lul
Thats 1gb of data
Yeah, that means all your downloaded maps.
@night cloak If losing setting is an issue, I should suggest to wait a few minutes and switch to a different internet and test. If that doesn't work, follow the first procedure.
I f ing did it
The settings should be saved in the account so no worries lol
20 years ban what is that😝
You’re banned, @brisk knot.
Nope sir
I'm not hacker
I just use vpn to select other location to open crates? .
Tencent made scam for Indians guys huh
You’ve been warned before, @brisk knot. We can’t do anything for you.
Please don’t complain here.
@brisk knot as i know you cant get ban from VPN
But the mod said it's fine!
And also nobody here can do nothing so 🤷♀️
I forget the mod name
90% Indian know that tencent make scam on India server. 90% people will get ban?
😂
@brisk knot on India? You have a lot of things almost for free and you can win UC by playing so you joking?
@polar turtle can't play India bonus challenge bcoz of tier freeze
Match making always fail
@polar turtle so what's is benefits? We always get shoes 😍
@brisk knot I’m on EU server country Poland I spend a lot of money and never got anything good from crates.
So select other server
Like US
I opened 3 crates and got 2 legendary and 1 gunslinger
@brisk knot it doesn’t matter. Still you didn’t get ban from VPN
Alright.
Im sick of playing of tpp middle east server. 7 out of 10 games died to a hackers. Really its getting out of control ... hope theyll work for improving this issue in a fast pace...
Top kill rating in tpp ME server is 80 and 90 ... i know its possible for pros but spectated most of them and unfortunately 5 shots and a whole squad is down....
Kd* 80
@stone thorn report in game. They already banned some.
I will have KD 80 on ME soon also lol.
Had 40 today but I lost because of game crash
@polar turtle i know dear ill stop complaining but the result of banning hackers is really taking time and it’s frustrating
@polar turtle its possible to have kd 80 esp there cz theres many noobs but as i said spectated so many of them and unfortunately its hacks not probpoays
Plays
I just don’t like people bringing KD as an cheater thing. KD doesn’t matter
U r right
Its not a proof whatsoever . Anyways sorry for complaining:p just got fed up by being squad wiped by 5 bullets hahah
@stone thorn also if you was killed by a cheater you can always make a proof recording him well.. if you have time to look on match.
@devout geode I am using Redmi Note 7. How can I record internal audio?
If it's possible
@polar turtle where can i send the video dear?
@stone thorn mostly I was sending yt and giving link in report.
Oh okay thx for the tip ❤️
Do you have Screen Recorder app, @red nova?
@devout geode Yes
Ok, then run it ---> move to settings ---> Sound source ---> System sounds. But you won't able to record external sounds. @red nova
I lost access to my PUBGM account due to facebook deleting my account, is there anyway i can recover it?
@final apex same freaking thing happend too me and im pissed
fr, i had a Golden scar and thousands of snyergy
i was ace rank and was working on my KD getting higher
then one day it just disappeared and i was so mad i left the game for a while
i spend like 300 bucks i had like a million skins and im pissed had like 400 wins 3k killa
ikr
i did the same thing
its bs
i didnt spend any money, and grinded skrims and tournies to get my skins
i have autism spectrum this game was my calming down game im pissed D;
im the opposite lol, this game put holes in my wall during S1, so many bugs and cheaters
We have reported this player many times but it is not banned.
what is protecting him ?
@neon patio
this guy has been cheating a 1-2 months
you’d have to report him with the in-game reporting system or customer service, discord admins can’t do anything about cheaters @stable forum
Hello, @stable forum!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
All bugs are back after last ingame update. What to do? Try to repair or reinstall?
Doors not opening.
Matches not working.
I have almost all time open the door on screen.
For some matches I can’t even rotate.
If anyone knows answer @ me please.
Will try to play 3 random matches. If they will not work probably I will be forced to reinstall and wait long time. 😣😣
just make sure u ss your controld b4 u repair
@storm flume Many people are rank pushing with hacker...
@final apex is it possible to save controls? You know that I won’t lost it.
I think it was. But I’m not sure how.
@polar turtle Theorically they're saved to the cloud (so linked to your account) but sometimes due to bugs (or repairs) you might lose them.
@glossy sable ok thanks
@polar turtle np
Pubm fix your laggy servers
fr its been lagg lately
My twitter profile pic wont show on pubg, like it's the newbie avatar rn.
I’m sure it’ll change soon, @night cloak.
Oh aight then.
I’m sorry about the lag, @final apex. There isn’t anything we can do.
You’ll have to try repairing your client.
Please use #discord if you would like to report someone misbehaving from this server, @solar geyser.
You should provide some kind of evidence as well.
You should try repairing as well, @night cloak.
nah its all fine
@pale falcon is there a way to recover an account? my facebook got terminated
I’m not sure, @final apex. Were you banned?
not off PUBG
off Facebook for using a false name
@pale falcon
i can answer any questions about the account such as friends, my top 2 synergies, skins, rank, ect
yeah, ima be using my PlayStore account this time
i spent like 300 bucks
if it is possible to get it back
I see, @final apex. I can’t really do anything about it because I’m only responsible for policing and managing this server.
can you direct me to someone that can?
Was your account linked to anything else?
That’s not good, @final apex. You could’ve had access to it again if it was.
i mean i can try
@pale falcon i have some proof i can send i have my fb account file witch i downloaded three min before
i got banned
sry three hours
I’m sorry, @round siren. I can’t do anything about bans.
I still can’t do anything about that, it’s not my responsibility.
i have autism
You’ll have to contact them.
Please remember that using vulgar language here isn’t allowed, @round siren.
The response time can vary between some hours up to a few days, depending on the number of support requests.
If you’re not contacted within a reasonable timespan, you can send them a reminder, @round siren.
Those are the only possibilities, I don’t know what else you can do, @round siren. I’ve told you before that we don’t deal with suspensions or terminations.
its none of those
its that i wasnt active enough i was on vacation for a month and i didnt wanna use electronics i come back and it said my acc was disabled not banned not termanetted
I believe another contributor already told you that we can’t do anything about it, @round siren. You shouldn’t be repeatedly asking.
@pale falcon how would i contact tencent?
The players are just changing their name in chinese or their name is totally invisible and playing with hackers to push for conquerer.
Once the hacker get banned,he creates another account and then same cycle goes on.
There are so many hackers specially sitting at top of rankings in Solo,Duos, Squad and had played 100+ matches.
Shows how good pubg is..
Thanks again I got negative 50+ points today cause of hackers in duos.
Bro I'm working hard to get conquerer and in duos they give very less points.
If they can't ban them then at least if they deduct 50 points then they should give 50 back too
its an elo system
its similar to CSGO
the higher elo you are, the more is deducted on a loss and the less given on a win
Or the tier protection thing which was there before should be there permanently,like 5 tier protections each day could save us a lot.
@cosmic gazelle yup cheaters are back. 👀 but still not much
@final apex nah it’s nothing comparing to beginning of this season. It was really crazy. Sometimes like 10 cheaters per match and more.
true
Yes..finally tier protection is back once again but for 3 days
They should ban their phone's IP and player who's teaming up in Solo or duos should also get banned.
Along with that,those people who've been pushing their ranks with hackers should be banned too along with the hackers itself
Then it'll get solved
Once people who are pushing with hackers get banned too, they'll think many times before playing with a hacker again
@cosmic gazelle I don’t know much about programming but.. isn’t better to ban certain programs or actions? Like system will detect that u using cheats and ban you instantly?
@final apex in that case..people using VPN should be banned too
true
@polar turtle but they're not working right?pubg has some detection things
@cosmic gazelle because they didn’t do it good.
If I'll hack no, I'll get banned instantly,but this top players are using Anti ban
And I think banning VPN users is an absurd.
no, just the ones that cheat
Some people want to have better connection etc.
@polar turtle ya..they should work with ethical hackers to improve there hack detection system
thats been done in the past, and it failed to a degree, all hacks but the one that the coder sold were banned due to a back door
no one could find it
@cosmic gazelle I think in some time they will improve it. I hope.
Why some people are getting banned not even using any third party app or hack ??
They aint
pubg dont just ban ppl for no reason
@cosmic gazelle new scripts are detected every day bro by anti cheat but some people are actually paying for hacks and ofc paid hacks are better than free
My guest id got banned as i killed 14-16 kills in my frst match
Hello i need help
But i have video
ye
I was wondering, is it possible to get ban using VPN? If so why?
@wet kindle Use of any unauthorized third-party software may get you banned
Please see #481198147478224896 before proceeding
More specifically, Faq 2.7, though that only mentions GFX Tools
m.imgur.com/gallery/ofpQ1KS saw a post in reddit saying that it is allowed
As they said in the post you sent yourself, VPN itself is not banable because people might use it to get better connections and all, but as it's a 3rd party app it is detected as it is so you might get banned on this. @wet kindle
Ok thanks
You're welcome.
PS. That's why it is strongly recommended not to use a VPN even if it isn't forbidden.
Fix the hacks ffs just spec dude that killed he turns pull right up on players he can’t possible know there there with an 8x
@polar inlet hard to say. There are a lot of players who also bought Elite Plus and the ones who just used 600uc from the previous RP to purchase this one.
This is the second time I'm getting banned for no reason😡 I didn't use any 3rd party app or VPN or GFX tools and I'm connected with mobile data why is this happening? 😭 Try to communicate with support don't get any reply just keeps on sending me an automated message😡
@wet kindle @glossy sable Information for you both maybe it will help you I just had some talk with some contributors here yesterday they told that the community team has confirmed that VPN is safe and that Reddit Post is old now I think
@coral maple Do you have a AntiVirus stuff or game booster something like that?
@lean crescent no
@coral maple🤔 Maybe reset your phone something is messing with the game
@lean crescent Thanks I don't use VPN anyway, but I think your vpn might get detected as just a 3rd party app if it (the game) doesn't recognizes it as a vpn
😩 😩 😩 Are you saying I should wipe out my data completely and start all over @lean crescent
@coral maple Factory reset to clear your phone, be aware that means wiping everything
@glossy sable🐷 VPN is just a private netwotk that keeps privacy from ISP and If someone uses VPN Apps which have many other features then he can get banned using a simple VPN isn't a issue
@coral maple Hmm if you can't find out if something is messing with game files
My friend cannot collect this.. say already collected.. but actually never collect it
👀
@slate hornet its not his to collect its just a visual glitch caused by his internet connection
@lean crescent @glossy sable Guess I have to factory reset and start from a fresh😩
Thanks for the advice
@coral maple I hope your game is connected to some Social Media right
@lean crescent Facebook and Twitter accounts have been banned I don't know what I'm going to do now😩
@simple mural not his to collect. ??? He reach the achivement point. He never got the crate
@coral maple Try contacting FB and Twitter Support to get your account unbanned
@slate hornet Did he never get those coupons
@lean crescent no
@slate hornet Did he try repairing the game?
@lean crescent Yeah i meant VPN apps. If he's using a proxy connection no using an app then it shouldn't cause any problem.
@coral maple Welp sorry for that 😕 try getting a backup or something?
@glossy sable By VPN Apps I meant like some apps have other features also which are not needed in a VPN so did u get that or you thinking VPN App can get u banned which has just needed feature?
@lean crescent my pubg mobile account Which is linked Facebook and Twitter Got banned 1st it was my Facebook account I believe it was because I used GFX Tool or VPN not sure what exactly the reason ... so I've been playing on my Twitter account now it's also banned 😡 This time I had no VPN or GFX tools on device.
@coral maple🐷 Make a new one that's it
@lean crescent😩 😭
@lean crescent Idk, imo as long as it's an app it can be detected since if you think basically an app not by tencent is by definition a "third party app"
💦 Maybe the person who explained me can explain u better
@lucid oyster
Ask her when she is online
All my time & money and energy down the drain😭
@lean crescent Actually, no offense, but idc 😅 wasn't my issue, that guy asked the question i answered as accurately as i could, as i said earlier i don't use a vpn so it's not my problem 😃
I am out
oof
@coral maple
Idk what it's talking about I haven't loged in on a newer version of the game at all and can't log back in
Whats the chest reward in mail box?
12.5 @MrDravis#0138
Hmm...
@tardy grove screenshot
Check this guys mails it says chest reward (background mails)
Open the chest reward mail..
@tardy grove dude, its a regional reward
What kind of? What did u get in it? @night cloak
what is tier protection system did they change it or something
?
@rapid jackal tier protection use to protect you from getting down ranked
@tardy grove its festival celebration, you get 5 ketupat reward for log in and finish the Mission (weekdays)
And 10 ketupat reward login and finished the mission (Weekend)
how the system work ? old one protect u once in every tier .. and u get it back when u drop or go up a tier
@rapid jackal
When youre so close down ranked ex(Diamond V), you get 5 tier protection. But if you are 1-4 tier you get 1 tier protection
@rapid jackal if you play classic matches with friends and you get killed early upon landing, you won't lose any points. Simply in this event period play with friends to avoid negative points.
@night cloak regular tier protection is different than this event one
But isn't the event ended?
You can be saved from negative points in 5 matches per day
@glossy sable it's back again
How many times can i die in tier protection now? Im in diamond v
If you didn't get any today, 5
Ok
what does "observer limit reach" mean?
Too much people watching the match
Spectator not observer btw
lol
Awesome .......
@olive wyvern This network issue happens often these days, I recommend you to activate airplane mode for 10 secs and then turn if off whenever it takes too long for the match to start,
(it may or may not help but worth trying).
There are many reasons for this issue to occur like lack of players within a specific mode etc.
I had over 15 minutes in beta once 😂
@glossy sable You can always expect bugs in Beta versions.
Yeah I know that's why I didn't report it
After recent in game update Asia server ping has reach to 600+ ms and I can't enjoy best game play and also it reduce my ranking when I enter in game
@glossy sable You can always report beta bugs within the game, it'll help developers fix them for future main versions.
I test my internet speed and it's 7MBPS
😭 😭 😭 😭
Any idea when pubg will fix this issue
@slate hornet let him double check if he have the item
just try this log out than close game
re-open press repair client
after done re-log in than try again
It occurred only twice so it's alright 🙂 @night cloak
@wise herald Internet speed and latency are not the same.
@wise herald This is a known issue, and fixes are already being worked on,
in this case I suggest you to try restarting your device or changing networks from cellular to wifi or otherwise.
@wise herald You can also try activating the airplane mode for 10 secs and then turning it off whenever your ping goes high,
In most network related issues this helps.
The developers are always working to bring new fixes and patches as fast as possible, you can surely expect these issues to be fixed soon. @wise herald
When pubg release the patch for tier freeze? Did Any mod know about it?
Tier Protection*
It's an event during week ends (Friday - Saturday - Sunday)
Oh okay 😅
Oh I just saw tier protection.
What's tier freeze? @tidal mist
They releasing everything without any info.. How rude they are
@glossy sable tier not increasing nor decreasing ⬇
@glossy sable He's stuck at 1200 trophies no matter how much we wins or losses
Trophies?
Also please use #chat or #pubg-mobile for discussions please.
Pubg is currently scamming me
So look at my first answer @brisk knot
Because it says tier protection is on
@paper monolith you not alone ☺
@paper monolith triggers 5 times a day only
@paper monolith It's only on when you play with friends
When is the team recruitment issue gonna be fixed..??
It’s showing same recruitment multiple times
@tidal mist
Could you help me with this
@tidal mist there...???
As far as I know they are working continously to fix bugs asap. You can refer to #555492558428700682 to have an overview about reported bugs and you can also state yours there by using the pinned form in the channel.
@night cloak
Ok thanks @night cloak
✅.
@night cloak Also you can try the repair client option from the login screen and see if that helps you with this issue,
(I'm not sure if this'll be helpful when the issue is related with your account but it's worth a try).
Then I need to download some files I guess if I do that
Redownload*
Few small in-game update files yes.
Hmmmm ok
✅...
And maps
Plz delete merit loss after killing teammmate in war mode, cuz in war mode you can respawn and also afk teammmate can be killed without merit loss.
Pls delete merit loss in war mode
You had merit loss after friendly fire in war mode??
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@tidal mist Can everyone do this command?
Nope
Okk
This (pointless) question gets asked quite a lot of times, would be easier if anyone could just .update 😂
Hello
PUBG mobile new update 0.13.0 when coming
Hello
sir pubg mobile game new update add supported in vivo Y71 handset with 3G RAM
no know any one sir ji
there is no flag card in the game shop fix that i need to change my flag
@night cloak, The flag card doesn't seem to work so it's recommended to change it after the time ends.
60 days
Yes.
@devout geode I can't find the Sound Source setting.
still too many hackers in game and pubm doing nothing. even in india bonus.
pubm is dead soon
彡Deep乄RiaR彡
Hello, @hidden arrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
that player is doing hacking in india bonus and killing pplz with akm full auto far from 400m its not a joke
Please follow the instructions above, @hidden arrow. We can’t do anything else for you.
@pale falcon means next time i record every match which i played on india bonus. inbuilt reporting system is useless.
You’ll just have to keep reporting them, @hidden arrow. We don’t give out bans.
The bugs that are posted in #555492558428700682 haven’t been fixed, @split wadi. They’re just submitted there once they’re accepted.
Oh okie
@glossy sable yea
0
Man that's sad :/
Pubm will dead soon....
Any official here to talk with?
I bought Royal Pass of Season 5,6,7 and now my Account is hacked.
Hacked?
@hidden crater Something related to worldcup. Once your team wins, you'll get like 3 - 6 scraps, i think. There'll be more information in Events tab soon.
@little harness If your account is hacked, PUBG can't do anything. You'll have to contact your linked account (Facebook / Twitter / Google) to get access back.
@night cloak Brother, the hacker has deleted my number from my facebook account, and the name to some urdu language. I can't get any help from there, that is why, I came here with the hope. Please help me someone.... please....
Hmm; I'll find a solution.
So technically there's no number in account?
You can get some help directly by visiting facebook.com/help
@glossy sable He changed the Password, & the phone number (Recovery Method)
Okay idk then, www.facebook.com/help you said.
Poor guy.
Yes. Facebook.com/help has been helping people for a while now, Atleast that's the only way to get in touch with facebook without having a call with them. Some people don't prefer calling, thats why.
👍
PUBGM is so slow on tencent emulator
Please add lower ram graphic
Or make emulator more stable