questions

[night cloak]

Is pubg chinese?

I had that glitch or bug now 3/4 times

[grizzled lark]

@night cloak, It's just a visual bug, It happes because your game isn't loaded properly due to poor connection.

[night cloak]

Oof

[grizzled lark]

@night cloak, You should probably report it.

[night cloak]

To?

Who

[grizzled lark]

In-game.

[night cloak]

Oh

Can i send pics in game?

I cant send pics

I cant talk to a person

This AI helper is annoying

Saying the same 💩 over again

[torn heart]

Hello anyone help me pls
I have a flag change card when I am using it it still showing Change in 52 days

ASAP!

@grizzled lark

[night cloak]

It might be bcus u changed it 8 days before that @torn heart but im not a mod or helper so .... yeah

[tidal mist]

@torn heart It's bugged

[torn heart]

@night cloak I have a flag change card i said

[night cloak]

Buuuged

[torn heart]

@tidal mist so what ? I have to change i have purchased uc for that

[night cloak]

Squish’s the bug

[tidal mist]

Nothing can be done..It has been reported already

[torn heart]

@tidal mist give me refund then

When the bug will be fixed ? @tidal mist

[tidal mist]

I'm not a Tencent employee

[barren warren]

Bro when will they ban hackers

[tidal mist]

We have no idea about that @torn heart

[torn heart]

@tidal mist yeah thank god

[tidal mist]

@barren warren Check #news ,we had a big ban wave

More coming in future :)

[night cloak]

Im going to look rn

[hollow karma]

Facing lag issues

[barren warren]

Still got killed twice in a row

[tidal mist]

@hollow karma Elaborate

[night cloak]

Damn chinese

Heckers

[tidal mist]

@barren warren report em ingame

[frank charm]

come and try 1 game on ME server 😃

[hollow karma]

When a squad is front of me it lags much now

[frank charm]

hackers are all over it and not a singlr one of them banned

i reported hundreds of them daily

[hollow karma]

And one more issue.. sometimes i couldn't join match it stopps at the loading screen... Then i have to restart my game

[barren warren]

They get a new account

Nothing elae

Elae

Else

I got demoted so much

Was nearly conqueror man

[hollow karma]

@tidal mist

[barren warren]

😭

[tidal mist]

@hollow karma It's known..server sided

[hollow karma]

Which one the loading one?

[barren warren]

Ask devs to make a feature that will give you back your points and kd iif you prove that killer was a hacker

[night cloak]

Yeah deal with it @hollow karma

[cosmic gazelle]

Pubg says they're banning..what about the players sitting at top in Rankings..using anti ban without any fair..why cant you just ban the IP so that a hacker cant play again

Fear*

[night cloak]

Yes

[barren warren]

@cosmic gazellethey faking it man

[night cloak]

I agree

[frank charm]

i am convinced 100% that reporting is a decoration

[barren warren]

@frank charmyep 100% decoration

[frank charm]

i reported hackers 10th of times and they so obviously hacking ( high jumps fast cars magic bullets) and none is banned

[barren warren]

Im going to hack now

[night cloak]

@frank charm @barren warren

[barren warren]

Tell me how to do it😂 😂

[night cloak]

Im going to general before i get the ban hammer 😆

[frank charm]

the ban hammer is what i am searching for

i wish PUBG wakes up and search for it

[bold siren]

Please do not send pictures that is not related to PUBGM, @night cloak.

[night cloak]

Sowy sober

[cunning turtle]

Wanna play anyone

[night cloak]

U cant say that here

[bold siren]

Feel free to use the LFG-channels;
#481201696933150740
#481201725911465985
#481201789706698772
#578547382481059841
#activities
#481201764868292609, @cunning turtle.

[pale falcon]

You may report them using the report feature, @frank charm. Unfortunately, there isn’t anything else we can do. You may read #news for further details regarding this situation.

I’m sure they’ll be banned, @cosmic gazelle.

[brisk knot]

They banned hackers in pubg good
But they don't fixed my glitch yet

That's weird

No one can help me 😃

[tidal mist]

Which one

Oh nvm I remember,just be patient lol

[pale falcon]

Have you reported the glitch as a bug, @brisk knot?

[brisk knot]

Even error 403 said me already I can't help.. How he can banned hackers in pubg -_-

@pale falcon ofc

[tidal mist]

The solution is play on an alt account for now

[brisk knot]

5 time msg on support

@tidal mist why I wasted my 40$ ?

Just for glitch. Huh?

[tidal mist]

for now

[brisk knot]

I bought rp

I want that 100RP set

-_-

Also I want that dp skin
But can't get that dp skin

Weirdoo

[tidal mist]

sad lol but we really can't do anything about it

[vague onyx]

#pubg-mobile

[brisk knot]

@vague onyx nice name

@tidal mist then don't ban hackers 😕

[pale falcon]

Yes, @vague onyx?

[tidal mist]

@brisk knot that's a different issue

[brisk knot]

@tidal mist I tried alternate account for hack.

[vague onyx]

@pale falcon
Nah i don't need any help
I was directing the other guy to pubgm chat

[brisk knot]

For revenge?

@vague onyx not interested.
Everyone abuse there ;-;

[pale falcon]

That’s fine, @vague onyx. I would suggest tagging the user so they know you’re mentioning them and not someone else.

[vague onyx]

@brisk knot
No ,i mean we can chat in #pubg-mobile
This is meant for support

[tidal mist]

@brisk knot If someone abuses tag us around we'll take care.

[pale falcon]

I’m sorry, there isn’t anything we can do, @brisk knot.

[brisk knot]

@vague onyx I'm here I need help :/

@pale falcon so you also can't message to real team of pubg?

😮

[pale falcon]

I don’t have any contact with them myself, @brisk knot.

We’re only contributors, we contribute to this server only.

[tidal mist]

@brisk knot #555492558428700682 is your way

[brisk knot]

Nothing will works these day without money sir @tidal mist

[tidal mist]

... It's free to submit a report

[brisk knot]

@tidal mist maybe money needed there
I don't have permission.

[vague onyx]

What bug we are talking about tho?

[tidal mist]

Click the top right 3 dots @brisk knot

[brisk knot]

@vague onyx my tier is freezed at bronze 1200

[pale falcon]

You just have to fill out the form, @brisk knot.

[tidal mist]

Pinned messages -> blue hyperlink

[brisk knot]

@tidal mist done!
When my post will be there?

[tidal mist]

When it's approved

[turbid shore]

Is this possible? On de same plane?

[night cloak]

Yes

It is possible. It’s called a twin drop and is rare (like finding a m416)

[noble harness]

Its ez to find m416 xD

[turbid shore]

But I and unknown did get a nice picture tho

[noble harness]

Yup

[bold siren]

It is a bug, @turbid shore.

[turbid shore]

Okay do I need to write it in bug reports?

[pale falcon]

You don’t have to, @turbid shore.

[turbid shore]

Okay

[weary thistle]

PUBG mobile when are u going to do something about these dang hackers I am sick and tired of coming across these dang toxic hackers with there super jump there aim bot and no recoil. I am tired of getting shot thru walls and trees. This is getting completely way out of hand. Ur game is broken and it needs to be fixed. They are making it impossible for actual good players to rank up.

[pale falcon]

That’s only an option.

[turbid shore]

But it was nice loot tho

[pale falcon]

You may report them using the report feature, @weary thistle. Unfortunately, there isn’t anything else we can do. You may read #news for further details regarding this situation.

[noble harness]

It's happend on asia servers never europe 😂

[weary thistle]

That doesn’t help I have reported hackers on a daily basis and still get killed by the same exact hacker 2 games after.

[livid blaze]

@turbid shore it is dual drop.. this was came after sanhok update... But it is very rare..

[short isle]

This is nice hacker

Report but it didn't work

[turbid shore]

@livid blaze de staffs says it's a bug and I'm sure that de staffs knows more than you do

[livid blaze]

@turbid shore lol this is not bug man.. who told u

😂😂😂

This update came in 0.8 or 0.9

[turbid shore]

@bold siren and @pale falcon

[livid blaze]

If this is bug then why this is still here from 0.8

[turbid shore]

Idk dont ask me

[pale falcon]

We’re contributors, @turbid shore.

Yes, it’s a known bug.

Please don’t spam, @short isle.

You may report someone using the report feature.

[livid blaze]

@turbid shore and it is good for players so they cant remove it

[pale falcon]

I think they have more vital bugs to fix first, @livid blaze.

[livid blaze]

@pale falcon yup.. this bug is good for us.. 😋

[pale falcon]

That’s probably why they haven’t bothered to fix it yet.

That’s true, it attracts a lot of attention.

[livid blaze]

First time i saw this dual drop after 0.8 update

[slate idol]

There is a glitch with the commando matches where if you put on a guili suit it counts as a backpack or piece of armor. I won a commando match but my progress didn't get updated because of this glitch.

[storm flume]

Hello, @slate idol!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[pale falcon]

You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you, @slate idol.

[slate idol]

Nobody ever responds there. That's why I'm reporting it here.

[pale falcon]

Your report will be investigated, @slate idol. You don’t require a response.

[slate idol]

I do require my correct commando wins to be updated.

[pale falcon]

There’s also a lot of bugs that have already been reported. You should be considerate of that.

Please understand that bugs don’t get fixed at a prompt rate.

[slate idol]

This game has made over 70 million dollars this RP season alone. I'm sure they can afford to hire plenty of IT professionals to fix any and all bugs.

[pale falcon]

I would suggest not using the suit, @slate idol.

[slate idol]

I agree

[light trout]

There are about five Godzilla marks I found in the maps but got the rewards for only two of them. Is this normal?

[night cloak]

Pls help my acc got hacked into what do i do

Help

Help

Help

Help

Help

Hekp

Help

Help

Help

Help

Help

Help

Hel

Help

Help

Help

Help

Help

[pale falcon]

Please don’t spam, @night cloak. Have you requested a password reset?

[night cloak]

Some1 else is lpgged into my acc

Password reset aknt gonna help

[pale falcon]

I really don’t know what you can do, @night cloak. Are you aware of how this happened?

[ocean mica]

i just purchased S7 and won't be able to receive S7 bouns gift any idea how to solve it

[night cloak]

@pale falcon no but yesterday some guy wanted my acc but i said f off so i guess he probs hacked into my acc

@ocean mica You mean the Elite Royale pass?

[ocean mica]

yes

[night cloak]

@ocean mica You can get reward if you complete missions.

[pale falcon]

I don’t see how that’s possible without you giving out your password details, @night cloak.

[ocean mica]

@night cloak i mean this one

[pale falcon]

You tap on them, @ocean mica.

[night cloak]

@ocean mica Oh. It's purchase bonus. You've to purchase 120 UC.

@pale falcon it was fb acc and tbh my username us the same as my email and password so he/she got lucky and got it but is there anyway way i can get it back by reseting password

[ocean mica]

i did already

[night cloak]

Then as @pale falcon said, tap on em.

[ocean mica]

like i didn't do this step 😆

[night cloak]

And after purchasing a total of 180 UC, you can purchase the AWM skin for 180 UC

[novel cape]

Support here

Please stop hacker I hate game every match I see hacker I hate this game because hacker

[storm flume]

Hello, @novel cape!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[minor marten]

This guy shoot me throw the wall

[novel cape]

How can i send video

?

And what about hacker vip ?

[night cloak]

@novel cape You can upload the video in a drive or YouTube. And send the link.

Read the @storm flume's message above, @minor marten.

[blissful vector]

Could all of these Turkish tryhards just get their own severs please? I hope they all die from a house fire, with their entire families inside

[paper osprey]

Can I have pubgm 0.12 and 0.13 on the same device?

[grizzled lark]

Do you mean the beta version, @paper osprey?

[paper osprey]

Yes

[grizzled lark]

Yes you can, @paper osprey.

[paper osprey]

Oh yay!

[olive wyvern]

Keep getting- server: requested timeout. Why or what causing it ideas?

[ebon wedge]

I need help! I think I deleted my Facebook and it was linked to my PUBG account , is there any way for support to tell me the email or any way for me to get my account connected

My google play games is connected but I switched to iPhone and I can’t use that

[olive wyvern]

Resurrect Facebook maybe

[ebon wedge]

HOW

[feral viper]

@olive wyvern did you try the repair client option?

[olive wyvern]

Did just before update

[full sparrow]

I found a hacker in today's game of war mode I was not able to report him. I even contacted the pubg support but got no response

[feral viper]

@olive wyvern try turning off your router

[real aspen]

The game is lagging much...... Whenever I try to scope on in close combat the scope automatically shifts either in right side or in left side..... Because of this I can't even push my rank....
Please, Fix this.....,.

[glossy sable]

Interacting peacefully with enemies isn't counted as cheating right?

[kind sage]

no

[glossy sable]

Okk thanks

[kind sage]

but they called teaming

[pale falcon]

Seems like a bug to me, @real aspen. I would suggest reporting the bug. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug.

That depends, @glossy sable. Please bear in mind that teaming up with enemies is disallowed.

[glossy sable]

@pale falcon Okay thanks! 😊 we played along for like 3 minutes 😅

[regal hamlet]

Lol

[pale falcon]

I would report them using the report option, @full sparrow. There isn’t anything else that you can do.

Please also see #news regarding this situation.

[heady fern]

Fix hack

[pale falcon]

They’ve kind of already fixed that, @heady fern. Please see #news for further information.

[heady fern]

Thnk you

[polar widget]

How do I repair the client on PUBG Mobile? My phone is loading so fast that I cannot repair the client while the application is booting up.

[glossy sable]

Log out @polar widget

[polar widget]

@glossy sable gratitude

[glossy sable]

(also be sure it's not a guest account, link your account to a social media account @polar widget)
If you didn't link you're going to lose all data

[polar widget]

I’m linked through Facebook and IOS Game Center @glossy sable

[glossy sable]

No problem then, log out, repair, then log in with facebook 😉

[heady fern]

Fix hack please
But all you did was a little and I know a lot of cheaters and nothing happened to them
And I can provide you with their accounts and you will be yourself

[hollow saddle]

hey is something wrong with servers today coz my ping is going crazy

internet is fine tho

[smoky surge]

Hi I had purchased 60 uc from store but I didn't get it .I complained it in-game but I didn't get any response.

[night cloak]

Similar how

On what sever , at what time ?

[brisk ridge]

Hi
so I got ban for 10m twice I don't know why but I get this massage
"dear player 3rd-party apps and plugins are not allowed in PUBG Mobile failing to remove such apps and plugins my result and permanetly banned"

and I don't use any app or plugin I play pubg on tencent not the mobile but I use my mobile just to buy UC throw google play and I don't know what to do I don't want to lose my account I spent a lot of money on it someone told me to rest my router

can someone help me please and tell me what to do ?

[night cloak]

Report this guy

@night cloak don’t post those things here

I can

Don’t , you only end up promoting it

Plus who exactly do think is going to do the ban here ?

[raw pendant]

Today we face the same hacker in live he play 294 game and he didn’t get band and he playing full cheat and hack

[night cloak]

@night cloak IM NOT PROMOTING HACKS

It wasn't me

[narrow dragon]

I have a question
are you guys having some troubles with your pings lately ?
Im on asia servers this past few days my ping has been aroung 200-300ms. Is there a fix for this ?

[lilac fulcrum]

Where do I report hackers?

[night cloak]

Have you try Repair client, @narrow dragon?

[storm flume]

Hello, @lilac fulcrum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

We cannot report hackers in support channel, @night cloak.

[lilac fulcrum]

I got sceen shots of there profile

I'll send u them

[desert nymph]

Can I have list of people who got banned resently

Pubg mobile published a list but I cant find it

[night cloak]

@night cloak when you expose them here you only end up promoting them , Allowing users to know such thing exist

And they can take advantage of.

[lilac fulcrum]

@desert nymph it's not the first link

[night cloak]

Can't contact support through the game, the bot replies all the time with its options, how do I contact them?
Is the mail working?

Bot responses answer 98% of questions , anything of real value is still sent through there

No you can’t mail them unless you like being sent to junk mail

@night cloak what

Bot responses answer 98% of questions. Anything of real value is still sent through there.

I can send it through the mail. And the bot options offer not help

Help with what specifically

[brisk ridge]

@here
Hi
so I got ban for 10m then after 10m I got another 7d I don't know why but I get this massage
"dear player 3rd-party apps and plugins are not allowed in PUBG Mobile failing to remove such apps and plugins my result and permanetly banned"

and I don't use any app or plugin I play pubg on tencent not the mobile but I use my mobile just to buy UC throw google play and I don't know what to do I don't want to lose my account I spent a lot of money on it someone told me to rest my router

can someone help me please and tell me what to do ?

[night cloak]

Don’t use that command

They ban people for good reason. You have to wait out your punishment

As Dyno BOT said, contact to Customer Service or refer to #481198147478224896 6.1 to report hackers/cheaters, @lilac fulcrum.

We can't do anything here.

[simple mural]

Teaming with other players isnt allowed right?

[night cloak]

What are you talking about ?

We have squads for that

[simple mural]

Well i just witnessed my squad speaking in the mic

With 2 other squads

And they have just killed everyone 😂

Isnt it bannable if it report it ingame?

[night cloak]

They could all chat on

Not really ban-able as far as I know , working with another team to get to the end then battling it out

[simple mural]

But it was funny tho😂

I wonder what other players though when they saw a team of 10 aftere them😂

[haughty cypress]

its ban-able on pc tho

but who cares on mobile

[night cloak]

I probably mis interrupted it but I remember their twitter promoted teaming like this once in solo

[tidal narwhal]

This keeps happening my connection is fine i can play any other game fine i reseted my router and i cant go to customer support i cant even get to the log in screen 😣

[haughty cypress]

reinstall the game @tidal narwhal

[torn heart]

@haughty cypress hey

[haughty cypress]

yea?

[torn heart]

I have a flag card when I use it it still shows you can change in 60 days why this i have purchased that 😑

[haughty cypress]

because the devs dont want you to change flags frequently @torn heart

[torn heart]

@haughty cypress I said I have flag changing card

[haughty cypress]

have you changed flags before buying the card?

[torn heart]

@haughty cypress please remove that heart from your name or i will start flirting you in #questions

@haughty cypress yup

[haughty cypress]

the game has a cooldown with changing flags

you must wait a while before changing again

[torn heart]

@haughty cypress I have changed 9days before

[haughty cypress]

the next time you are allowed to is usually two months

[modern stump]

how is the admin here

i need help

???

[haughty cypress]

they are more dead than roadkill @modern stump

[modern stump]

@haughty cypress what

[torn heart]

@haughty cypress check dm

[haughty cypress]

if you have any questions just drop it here

[modern stump]

does anybody know what i can doo to get my pubg account back i have a problem with facebook

and i only linked it with facebook

is their a way to get the account back withou facebook

???

@round briar

@@round briar

@round briar @round briar

@round briar

@round briar

@round briar

@round briar

@neon patio

@neon patio

@next gale

@next gale

[torn heart]

@modern stump stfuu don't spam

[modern stump]

i have a question

[torn heart]

@modern stump you will be muted or tempban

[modern stump]

??

ok

[torn heart]

@modern stump just drop your question here you soon will get a reply

[modern stump]

ok

[haughty cypress]

@modern stump contact customer support

[tidal narwhal]

@haughty cypress i did i repeat it every day

[haughty cypress]

@tidal narwhal delete and reinstall the game?

[tidal narwhal]

@haughty cypress yes exactly that and it makes me sadder every time it doesnt work

[haughty cypress]

maybe its an account problem, try to login into a guest account @tidal narwhal

[tidal narwhal]

I cant it wont let me to lig in screen here imma download a screen recorder app and show you what it does

[haughty cypress]

if you delete and reinstall, it should send you to the guest facebook login options

[tidal narwhal]

Ik but it wont take me to log in screen imma record it for ya

@haughty cypress

[haughty cypress]

prolly device related im guessing

id just wait for devs to fix

[tidal narwhal]

I tried contacting their email though but the bots wont give me a real person

[pseudo storm]

@tidal narwhal it asks you restart the device

did you do that?

[tidal narwhal]

I have

[haughty cypress]

he already tried that obv @pseudo storm

[tidal narwhal]

It doesnt work

[haughty cypress]

also reinstalling

[pseudo storm]

🤷

[tidal narwhal]

Can you try telling devs to fix this cuz idk how im suppose to contact one

[haughty cypress]

the game should be renamed to tencent digital clothing store rather than pubg mobile

[pseudo storm]

lol

[haughty cypress]

nobody here has direct contact with devs, just pray to jesus or something @tidal narwhal

[tidal narwhal]

Darn

[pseudo storm]

emailing them is useless,did it once and never got a reply

yeah basically pray that you can perhaps play the game again

[haughty cypress]

if its not skins related, then its not their urgent problem 😫

probably*

[tidal narwhal]

😣

[pseudo storm]

[sick snow]

Poooobggg

Why cant they just fix the bugs and the hackers

And stop adding new skins

[haughty cypress]

cuz skins give monies

[sick snow]

Keep on adding skins that i cannot afford

Ofc anything for money

Thats their mission

MONEY

[shell spruce]

My account is banned for no reason

What to do

?

[fallen anvil]

U should do this:
Be a man and stip acting like u got banned for no reason @shell spruce

[shell spruce]

Trust me

[fallen anvil]

I trust anticheat

Sorry

[shell spruce]

Wow

Now what to do?

[fallen anvil]

U should do file claim

In game

[shell spruce]

But bots reply there

How can I talk to officials

[fallen anvil]

Idk man .
No one knows how.

They dont care

[shell spruce]

Bro need one more help

[fallen anvil]

Its a email on athena gaming channel @shell spruce

Find it when he is streaming

[shell spruce]

1 hour before the ban my friends said that I was online

But I wasn't

Can I find who was and his ip

?

[fallen anvil]

Idk go to athena channel and ask mods how to report fake ban .
They give u an email of officials

[shell spruce]

Okay bro thanks

[fallen anvil]

Np

[raven wadi]

In ramadan event i got season 6 card

[haughty cypress]

lmao bug

[raven wadi]

Will pubg provide me season 7 card coz it vanished by itself?

[haughty cypress]

try customer support @raven wadi

[raven wadi]

Ingame support didn't let me connect

[kind drift]

They get a lot of messages a day, you have to wait till they reply.

[raven wadi]

Now ingame support suggest options to choose from then chat ends

[haughty cypress]

oh lmao that

[fallen anvil]

@raven wadi how ur screenshots have that good quality when u use discord

[normal fulcrum]

I was wondering the same

Which device you use?

Did you used any 3rd party app for screenshot?

Was that items time limited?

[lyric jungle]

can I play with the players using global version if i play on pubg vn version?

[night cloak]

There is lots bugs

After 2mb update

Isn't it cool

Game lag increased too much means too much

And in chat section there are only 4 chats even resetting and done everything

That's soo coool

I couldn't help my teammates to mark enemies

And all

[solar forge]

@night cloak We Are Sorry To Hear that

[lean crescent]

@night cloak Tried Repairing the game?

[night cloak]

Don't say sorry

Yeah i did twice

[lean crescent]

@lyric jungle Hmm You can play

[night cloak]

Today morning and yesterday after updating

[solar forge]

@night cloak I Have Solution

[night cloak]

What

It's too much game lag

[solar forge]

Drag Your App click uninstall Over.

[night cloak]

And chats there are ni chats

Lol

3 days to go boi

Call of duty mobile will be here anytime

😂 😂

[lean crescent]

👀 #chat for chatting

[strong grotto]

My account is banned

Plz

[lean crescent]

@strong grotto Message In-Game Support

[solar forge]

@strong grotto Tag Mod

[devout geode]

#481198147478224896 2.9 @strong grotto

[strong grotto]

@devout geode what

[solar forge]

Go To FAQ Tab

[lean crescent]

@languid viper🤔 Screenshot If you have any to make sure you got it

[brisk knot]

Any mod help me to meet with real developer for my glitch!

[lean crescent]

@brisk knot IN-Game support for that

[night cloak]

@languid viperbro I need a clan

[spring flame]

Please check #clans, @night cloak. No conversations here.

[crisp light]

Guys i got a problem

[spring flame]

What do you need help with, @languid viper?

[lean crescent]

🤔 Lemme think a bit

[spring flame]

I am sorry but we are unable to provide support on such issues, please contact customer support for further assistance, @languid viper.

[crisp light]

I want to get jinx titel 1 ..the requirment is that i need to fail to get a legendary item 30 times in a row from crates that cost 120 uc or more so i saw and i got it done 24 times so opened 1 premium crates 4 classic crate my nymber from 24 hasnt changed a bit and its frustrating

[supple wasp]

i think its in continuous order
that you need to open crates

and second thing it might not count if someone uses coupon to open it

🤔

[crisp light]

How is that even true

U cant use coupon?

[supple wasp]

@crisp light i am just saying not sure about
bcoz i open with my coupons but it doesn't count

wait let me share ss

[crisp light]

K

I havent opened crates with uc more than twice so i dont know

Uow i got it to 24

[spring flame]

You can open them with coupons.

[dusty garden]

I cant log in my pubg account

[spring flame]

It does count.

[dusty garden]

Bcs of facebook deleting accounts

I had 2 accounts that were deleted

[spring flame]

Please contact Facebook support if you did not link another social media to your account, @dusty garden.

[supple wasp]

see as i said opened with coupons so many times but it doesn't only the uc spend are count @crisp light

[flint garnet]

@crisp light it’s bugged for many players. For me it actually stopped at 3.
Edit: seems like it’s just that the coupons don’t count.

[supple wasp]

@flint garnet bro so even coupons one are counted? or not?

[crisp light]

O @flint garnet oh than someone needs to report this to the authorities

[tidal mist]

Coupons are NOT counted

[dusty garden]

@spring flame i did with my google play

And i contact facebook

[tidal mist]

Only the crates which you buy with 120UC are counted

[dusty garden]

But facebook doesn reply

[tidal mist]

And it has to be in a row

[supple wasp]

@tidal mist 👌 💰

[dusty garden]

I cant do anything no more

[crisp light]

@tidal misti l know

Yea that happened too

Its not fair i spent 700 uc and then becuse of some bug it does t work

[tidal mist]

@crisp light Whenever you get a legendary item it resets to 0

But it doesn't show 0

You got a legendary item from Royale Pass which reset the counter to 0 and then it started again

[crisp light]

@tidal mist ya i dint

[tidal mist]

The first outfit in royale pass is a legendary outfit

there you go

[crisp light]

I had 24 i opened 5 co tainers wich cost 120 uc each and i got only rare or uncommon items

It happend today

[tidal mist]

Your 24 got reset to 0..someway

When you had 24..did you get/claim the RP outfits?

[supple wasp]

@tidal mist what is that because of the royal pass?👀

[crisp light]

It dont get reset to 0 its remains at 24

[tidal mist]

@crisp light the counter is bugged

The system resets it 0 but shows 24

[crisp light]

@tidal mistexactly what i am saying

No what

No it doesnt

[tidal mist]

the achievement isn't bugged, just the actual count

Whenever you claim anything legendary it's reset to 0 but the UI doesn't show 0 on screen

[crisp light]

The achievment is buggged bruh

Requirment is it shouldnt be legendry or above from crates ONLY

[tidal mist]

Yeah the RP thing idk if it's intentional or not

but other than that it's just the counter

[spring flame]

I have bought several crates with coupons and guess what?

It does count. I am not sure if they updated this but when I bought them with coupons it did count.

[twin quarry]

Same With Me....

I Open 30 Crate Non Legendary But Achievement Is Not Completed.....

[tidal mist]

It doesn't count now,It was changed.

Only the crates which you actually pay for count.

Tested with my own 20$.

[opal walrus]

Hello can anyone help me please

[tidal mist]

?

[opal walrus]

I have a problem with my royal pass

[tidal mist]

?

[opal walrus]

I paid the money and I have it but it’s not working

When I play the game my name disappear

[tidal mist]

Elaborate

[opal walrus]

I don’t know what’s the problem

My royal palace is not working

When I check the plane can you play the game my name disappeared

Do you understand me

It’s very obvious

I will show you picture

[bold siren]

You have to complete the RP missions, if you got the highest RP, your name will be on the plane depending on the players RP, @opal walrus.

[opal walrus]

I have it in level 100

But it’s not working

I don’t see my name when I take the plane

[bold siren]

Do you see other players with 100 RP, @opal walrus?

In the plane?

[opal walrus]

Yep

Except me I don’t see my name I can show you I pay for this royal pass

[bold siren]

Could you please show me then, @opal walrus?

[opal walrus]

OK just give me one minute

Do you see it’s

Nothing there

[flint garnet]

@opal walrus Go to settings and enable “Show Royale Pass information”

[opal walrus]

Are you sure

[flint garnet]

Also enable “Airplane finish Opt-in” @opal walrus

[opal walrus]

Sorry I don’t know what side you can you show me that please

[night cloak]

Go to Basic Setting then enable Airplane Finish Opt-in. (by Royale Pass Rank)

[opal walrus]

OK I will try it

Thanks guys sorry for bothering you

[fallen anvil]

What is wrong with game request timed out and high ping but i have no lag

[night cloak]

Hello

PUBG mobile new update 0.13.0 when coming

[shrewd mountain]

Plzz ban this guys

Plzz ban all hackers plzz

[tepid sequoia]

Can someone help pls

[remote socket]

@tepid sequoia what u need

[tepid sequoia]

When I play the game during any match it keeps freezing and it says Server reconnecting and then I sometimes get kicked from the game

[remote socket]

Hmm

How is ur ping

[storm flume]

Hello, @shrewd mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[remote socket]

And ur internet

[tepid sequoia]

I’m always in my Room sometimes and the Internet is in the living room

[remote socket]

I mean how is ur internet connection

Good or bad

It's the reason why this happens

[tepid sequoia]

Ohh

[remote socket]

@tepid sequoia do u use vpn

?

[bold siren]

Make sure to have good connection, @tepid sequoia.

[remote socket]

@bold siren hey do u know how to recod internal sound with laptop added

[tepid sequoia]

I don’t use VPN and ty Sobber

[shrewd mountain]

@storm flumebro plzz ban all hacker I playing pubg for rank this hackers not play fair plzz ban

[tepid sequoia]

Dude chill and wait

[spring flame]

You are talking to a robot, @shrewd mountain.

[shrewd mountain]

Why chil

[tepid sequoia]

Lol he’s talking to Dyno Premium

[shrewd mountain]

This hackers kill my team in 6sec

[spring flame]

Please avoid having more conversations on this topic in this channel. Neither we ban hackers nor we have the permissions to do so, @shrewd mountain.

[shrewd mountain]

Ok sir

I played 3match for rank push I getting hackers all 3match lol

[spring flame]

Did I not ask you to not have conversations, @shrewd mountain?

[shrewd mountain]

Ok ok

[sinful lily]

Do you guys even fix bugs?

[vocal dawn]

ID:- 5450299606 is hacker and saying how to survive from ban, saying when the zone start 00:00 than you should off the mobile data and restart the mobile data. By this you can survive from ban. Just irritated by this person

[storm flume]

Hello, @vocal dawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[modern stump]

@haughty cypress How to connect the customer support

@haughty cypress Every time I talk to or use it I got Auto Answer

[vocal dawn]

My friend was killed by this noob hacker and he said his ID and after sometime I found him in YouTube and his statics are very high all match chicken dinner with 20-30 kills

[midnight lantern]

@modern stump in game you can find customer support

[modern stump]

@midnight lantern yeah but N is a game you cannot talk to someone it is just auto answer

[worthy sleet]

Why is queue time in Solo FPP taking more than 10 minutes?

[vocal dawn]

And commenting “is pubg is made by your father? I can hack do you have any problem?”

[midnight lantern]

@modern stump you just need to keep sending msgs they will reply at somepoint

[night cloak]

@worthy sleet High tier + solo + fpp = takes time while finding a match due to lack of players.

[midnight lantern]

It may take a while to reply back

[worthy sleet]

@night cloak thanks for the notice

[vocal dawn]

@midnight lantern I contacted but never get reply

[midnight lantern]

@vocal dawn you just need to keep patience.

[vocal dawn]

Ok

[midnight lantern]

Sometimes it will take week to respond

[night cloak]

@vocal dawn Idk why you need a reply for a report. Once there's enough report against a player, the trust and safety team will investigate the account. There's no need for you to wait fir a reply, just be patient.

[vocal dawn]

@night cloak ok

[silent parrot]

I am having mic volume low issues in PUBGM only in game rest is all good

Any idea? Anyone?

[kind sage]

your friend can't hear you?

[silent parrot]

They can but volume is very low

[spring flame]

You can increase the microphone gain in the audio tab present in the settings menu, @silent parrot.

[silent parrot]

In settings it’s full

[kind sage]

are you using android?

[silent parrot]

IOS

[kind sage]

try search noozxoide eizo-rewire pro in app store

i'm not sure if ios have it or not. but that's for increassing volume

[night cloak]

@silent parrot Are you using Bluetooth headset?

[silent parrot]

Wired with type c connector

[night cloak]

Did you try using a different headset? Just for testing.

[silent parrot]

I have installed game of peace and it works fine there too

Yes I tried USB headsets with an adaptor extension same issue

Seems it’s an in game issue

Earlier it was fine

[night cloak]

Try client repair from login screen, since you think earlier it was fine. Maybe something glitched out, or some settings.

[silent parrot]

Seems the last update of 2MB has messed up

I did that already

[dusty garden]

H??

[spring flame]

Did you login to the Vietnamese version using the same account, @dusty garden?

[dusty garden]

No

I dont think so

If i did

How do i recover

[spring flame]

Please read this message, @dusty garden:
https://discordapp.com/channels/393088095840370689/481200416349224980/524901714525159424.

[dusty garden]

Wht

It brings me to this server @spring flame

[spring flame]

Read the fourth pinned message in this channel, @dusty garden. Or let me quote it for you:

- Data has changed and you have been disconnected.

In that case, be advised that there is no way of recovering access to use this account in the global version.
-Error403```

[misty rampart]

Hey I can't logging to game with any device the game crashes

🤔

[dusty garden]

So i cant use it

In global

[spring flame]

Not anymore.

[dusty garden]

But i didn even play use vietnam version

Unles i got hacked

[sudden pecan]

Hello guys. How can i transfer my facebook progress to another facebook account. anyone?

[dusty garden]

My face book acc got blocked twice

Bcs facebook decide to delete accounts

[misty rampart]

@spring flame hey my game crashes as I loggin what to do buddy

On any device

[spring flame]

That is not possible as of now, @sudden pecan.

[misty rampart]

[sudden pecan]

Unfortunately fff

[spring flame]

Is it happening just on your account, @misty rampart?

[misty rampart]

Umm acctually not mine it's mine friends he can't contact as it needs phone number varification @spring flame

Yep account

[dusty garden]

It's so annoying

Why does it has difrent version

I dont get it

[spring flame]

I am unable to help you on this, @misty rampart. Please wait for someone to suggest something.

[dusty garden]

I cant play on the acc that i paid for

[misty rampart]

@spring flame ok

[dusty garden]

And my other acc is locked or deleted

Bcs of facebook

I dont even know anymore

[spring flame]

No more help can be provided on this issue @dusty garden. Please move to #chat if you want to continue talking.

[night cloak]

Anyone here ?

[storm flume]

Hello, @night cloak!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

Can i post a link regarding new patch update ?
I saw this on yt they got the crack for ban!

[grizzled lark]

Can you explain what it contains, @night cloak?

[night cloak]

It contains how to bypass new ban

System

[grizzled lark]

As such we don't handle any ban and in-game related stuffs, @night cloak, you can suggest it to customer support for getting them aware of this.

[night cloak]

They never reply 😂 @grizzled lark

[grizzled lark]

Well, It takes time for get them to reply, @night cloak.

[night cloak]

@lost mural You use facebook to login?

@lost mural You've linked any other social network with the game?

@lost mural You can't actually remove it, try logging in with Google Play should work.

PUBGM is facing currently issues for few user's trying to login with Facebook.

[bold siren]

Wait patiently, @lost mural.

[kind sage]

i guess they fixed in 0.13.0@lost mural

[night cloak]

@lost mural There is no fix available for this issue currently, it's a bug and I request you to raise a report in #555492558428700682,
Please check Pinned messages in that channel for instructions.

@lost mural Please stop spamming!

@lost mural You'll get you account back don't worry, these type of bugs are usually fixed faster.

[bold siren]

We cannot do much about the issue as you can see, all you can do is report the problem and wait patiently, @lost mural.

[night cloak]

@lost mural Yes it is.

[bold siren]

It is happening with other players as well.

[night cloak]

@lost mural When you try to login it takes you to the facebook's app?

@lost mural You mean there are no redirects?

[young sigil]

Is this game cloth store ?
Fpp specially emelatours part is full of cheater even mobile part is full of cheater too :/
And u dont ban them
I have a suggest for u ... we all know most of cheaters cheats for their friends to rank them up ... so if u ban the players who are in matching woth cheaters for something like 10 days ...
They wont cheat :)
And u know call of duty mobile is going to be improved so if u dont do any thing u will lose ur players ...
Please takw more care to reaport in game I see I have been reaported a cheater but it still doing his job ...
Do sth for cheaters except make more cloth . Tnx pubg support

[night cloak]

@lost mural When you click on facebook's login button redirects you to facebook's application for entering credentials or it opens in the browser?

@young sigil We don't deal with cheaters here.

@lost mural It opens in the browser?

[lost mural]

Pretty cool huh?

[night cloak]

It's like you just click on the facebook's login button and then it crashes without any redirects?

[kind sage]

@young sigil they actually can do routine maintenance,but only fixing the wrong clothes in the last week

[night cloak]

@lost mural Please use #555492558428700682 for reporting this bug and have patience, you'll be able to login very soon.

The new update is about to arrive and this issue will probably get fixed with it. @lost mural

[polar rivet]

Pls make pub g mobile compatible with Nokia 2.0

[night cloak]

I can't say anything for certain but atleast a week @lost mural

We're not officials here, we're community support and we don't have any manual control over account related issues, all we can do is to suggest you fixes.

[silent parrot]

In game report

[frozen quiver]

Will I get banned if I play this on the nox player emulator?

[night cloak]

What is this moonlight event cuz i did 50+ rounds and nothing happened so ??? Can ya guys explain what it is?

@lost mural Through the in-game Customer Support option.

Same

@lost mural They take time to respond due to a huge userbase.

@frozen quiver I'm not sure about that.

[silent parrot]

AdiDkiller they are not banning anyone seems I get couple of games with hackers everyday

[night cloak]

@silent parrot Please use #pubg-mobile or #chat for discussions.

@lost mural Please ask in-game customer support, you may or may not get your compensation, it depends entirely on the game.

@lost mural Unfortunately, we don't have any officials here.

@lost mural Please start a new convo and keep your issue description brief and on the point, also don't spam them, an official will probably contact you within a week.

As I told you we're normal user's like you, we don't have any connections with the official staff, we can't help you. @lost mural

[honest prairie]

Hello some are using privite hacks and streaming on YouTube can you do anything for that

[night cloak]

@honest prairie Unfortunately, we don't deal with hackers here, please use the in-game report option or contact customer support.

[bold siren]

You can report within the YouTube, @honest prairie.

Only english here, feel free to use #chat & #pubg-mobile for discussions, @lost mural.

Or you can refer to #482111832669159445.

[night cloak]

@lost mural If you're not banned then Yes you will get you account back as soon as the login bug is fixed.

[honest prairie]

@bold siren can ban the channel

[night cloak]

@lost mural Then you're safe, end of the topic.

@lost mural It depends upon the studio.

@lost mural It's happening with random accounts, you're not alone

Nope, we've recieved many complaints regarding this issue here.
Please use #555492558428700682 to raise a report.

[bold siren]

There are so many players who reports many bugs, please understand that, @lost mural.

However, the official staff team behind the game is working hard to fix all the bugs.

[night cloak]

@lost mural Check Pinned messages in the mentioned channel for further instructions.

Please check Pinned messages from the those 3 dots in the top-right corner.
In that channel.

[bold siren]

Please do not have any discussions in here, kindly use #chat & #pubg-mobile, @lost mural.

[night cloak]

Just react to that message then. @lost mural

[bright narwhal]

Help

[night cloak]

Is the direction bug fixed SURELY in 0.13?

@bold siren He's not discussing, he was asking for instructions on how to report bugs.

[bright narwhal]

I tried using vpn to connect to india to get the sign in rewards but it stays on the login screen everytime i open the game

[night cloak]

@lost mural Your queries have been answered already, please move to #pubg-mobile for further comments.

[bright narwhal]

I can't login when im using vpn to connect to india

[night cloak]

@bright narwhal We don't provide support for tricks here.

[bold siren]

I would say he is discussing about having the same issues as others, from my observation. Also he been talking about it for many times now, @night cloak.

[night cloak]

@lost mural We're not certain about that as I told you already.

@bold siren Thanks for your observation.

[bright narwhal]

@night cloak im not asking for tricks, my problem is why am i not able to login using india but i can login with other servers

[night cloak]

@bright narwhal Maybe it's related with the VPN service you're using.

[bright narwhal]

@night cloak ive tried psiphon and tunnelbear, still can't login

[night cloak]

@bright narwhal VPN usage isn't recommend and we can't provide any further support on this topic.

[bright narwhal]

@night cloak okay then, thanks for answering

[night cloak]

✅...

[noble harness]

Can Twin drops happen with a flare gun drop ()?

Or exist even twin drop

[night cloak]

@noble harness I've got no info regarding this unfortunately.

[peak dock]

I cannot see friend match why
Improve this bugs

[noble harness]

Oh ok, becuse this happend me and i want to know if it can happen woth flare drop

But thanks for my answear

:)

[peak dock]

Help me why I don't see match

9780193396 my WhatsApp number

[night cloak]

@peak dock Please use the Repair Client option from the login screen.

[peak dock]

I am clear all data but it's not work

@night cloak thanks you

2 min wait I try this

I am play squad I am die but I don't see friend match

Help me

[night cloak]

@peak dock You mean you're unable to spectate your friends?

[peak dock]

Yes

[night cloak]

If the Repair Client didn't help, I suggest you to truly a #reinstall of the game. @peak dock

Also these bugs are getting reported too often and are expected to be fixed very soon, the Dev team is working on this.

[peak dock]

But I am try 2 time it's not working

[night cloak]

You've tried reinstalling twice?

[peak dock]

Last update create a problem

[solar wigeon]

Yeah @peak dock

My Game Has Crashed Everytime I Have Entered A Lobby

[night cloak]

In this case I suggest you to wait for a fix which is expected to arrive soon. @peak dock

@solar wigeon You're using facebook to login?

[solar wigeon]

@night cloak Yeah

@night cloak I Have Been Playing Since Season 2 But This Is The Forst Time It Has Crashed , Yesterday It Crashed 2 Times And Today 1 Time .

First*

[night cloak]

@solar wigeon Many players are reporting the same issue, it's happening due to a facebook's login API bug,
Please wait for a patch to arrive and also I request your to scroll and search for a same issue which has already been reported in the #555492558428700682 channel and add a reaction on it.

[solar wigeon]

@night cloak My Login Is working Perfectly Fine , When The Match Starts The Game Crashes .

[night cloak]

@solar wigeon I understand that, please react to the same bug report in the #555492558428700682 channel.

[solar wigeon]

@night cloak Got it Thank You .

[night cloak]

✅...

[peak dock]

I am try all option it's not work

Help me

I am reinstall but not improve

@night cloak help me

@night cloak
9780193396 my WhatsApp number any
Help me

[tidal mist]

Dude you are sharing your number in a chat with 250,000 members..do you even have an idea of the consequences?

[frozen quiver]

Can someone help? I am using nox to play this game but it just always stays on the starting pubg mobile screen

[tidal mist]

@frozen quiver use TGB

[frozen quiver]

Cant....

Any other way?

[storm flume]

Hello, @frozen quiver!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[rocky spear]

Can i ask for help here
Not getting response from in game support or mail

[bright narwhal]

Are ramadan sign in rewards region locked?

[night cloak]

@bright narwhal I'm not sure about this but I personally think the ramadan sign in rewards aren't region locked.

@rocky spear Please state your issue.

[languid forum]

ok

[vagrant onyx]

@languid forum hey what the problem that you lost data

@keen meteor might be hacker pushing to conq

[languid forum]

@vagrant onyx when you transfer the "data" from one device to another, all the data in pubg is lost

[vagrant onyx]

@languid forum no dude

You have to use the same account you used in your old device

[rocky spear]

@night cloak my jinxed achievement is not progressing
I've already opened 120 crates and its not progressing now
Also I'm sure that i got no item which is mythic or above while opening crates

[vagrant onyx]

But you date in ipad like the program you have to backup manual from itunes

[languid forum]

when you log onto pubg using the same account, it reads on the startup page,"When Pubg is transferred to another device, data may be lost

[vagrant onyx]

@languid forum dont log in with guest

that happen

[keen meteor]

Nice PUBG... there is no value to reports
#hackerfact

[vagrant onyx]

Dude what method you used in first place to log in ?

[languid forum]

guest

[vagrant onyx]

@keen meteor yes i told you must hacker wana push to conq

@languid forum yea guest will lose your progress if you try it on other device

[languid forum]

so if you log into facebook, all the data will be restored?

[vagrant onyx]

@languid forum try it ( i didnt , you have to link it

If you do than yes

[keen meteor]

@vagrant onyx absolutely disgusting to play this way

[languid forum]

ok

[night cloak]

@rocky spear In this case I request you to contact with Customer Support and wait for their response, we can't make any account related changes here.

[vagrant onyx]

@keen meteor yea some of them will not just hack for free

[keen meteor]

@vagrant onyx most of them in Indonesia server

[vagrant onyx]

@rocky spear i am just saying ( but i am not sure
maybe in the new update they will fix it )

[keen meteor]

@vagrant onyx maybe they don’t know how to play without hacking 😆😆

[night cloak]

Please avoid discussions here.

[keen meteor]

@night cloak ok brother

[cerulean loom]

i got killed by hackers in every single f***ing match -_-

[haughty cypress]

they just have good gaming chairs smh @cerulean loom

[cerulean loom]

lol

[rocky spear]

@night cloak @vagrant onyx
Thats the problem dont know what keeps the customer support busy
They just dont reply
No replies to mails, no replies to tweets
It's a costly achievement and one cannot just let it fo just like that

[torn iron]

do you guys know how to unlock a account that says my account has been locked due to problems in my emulator

[keen meteor]

@haughty cypress right..agree

[storm flume]

Hello, @torn iron!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

@rocky spear The husge userbase keeps the customer support busy, I suggest you to make your issue description brief and on the topic to expect a faster response.

[rocky spear]

@night cloak

[sonic warren]

What

[rocky spear]

@night cloak its already brief but still no reply 🙄

[wispy matrix]

they dont even listen to suspension cases, i dont think they'll reply to you on crate related matters. 😉

[night cloak]

@rocky spear A personal recommendation of mine will be to use in-game customer support, the email-support takes even longer duration.

[rocky spear]

@night cloak in game support just gives bot replies and ends the chat no real person replies there also
Can provide screenshots of that too

[torn iron]

@storm flume can i send u picture?

[night cloak]

Can't help this situation, they will reply sooner or later, please keep trying. @rocky spear

@torn iron Please read @storm flume's message again.

[rocky spear]

@night cloak I'm trying for past 12 days
Now kind of getting fed up with them
Bought rp elite pass for past 5 seasons consecutively and this is how they treat customers

[flint garnet]

@rocky spear do you use coupons to open crates?

[rocky spear]

@flint garnet yes
some times use uc also

[flint garnet]

@rocky spear it seems like coupons no longer count.

[rocky spear]

@flint garnet 🤔 🤔 let me check

[random fog]

How to support pubgm

[night cloak]

@random fog Please elaborate your sentence a little bit.

[odd temple]

Why I can't use the quick scope switch?

[night cloak]

@odd temple You mean you can't see the feature?.

[odd temple]

Yep

I have it enabled and I still can't see it

[random fog]

@night cloak first you translate elaborate

[livid blaze]

@odd temple open in settings>Scope

@odd temple then click on repair and do it again

[random fog]

Quick scope doesn't works on emulator

[night cloak]

@random fog I meant explain your issue a little bit.

[odd temple]

I don't play on emulator

[livid blaze]

@odd temple once repair the game

[odd temple]

Do I need to log out and than repair?

[random fog]

@night cloak room name is pubgm-support so I asked how to support pubgm

[livid blaze]

@odd temple yup

[night cloak]

@random fog You mean you want to contact PUBGM'S support?

[random fog]

@odd temple don't click on repair button otherwise your graphic will be low

[livid blaze]

@random fog are u mad?

[random fog]

@night cloak wth buddy

[night cloak]

@random fog Please refrain from providing false information.

[random fog]

I have done it ok

This happens

[night cloak]

@random fog It's limited to you only.

[livid blaze]

@random fog then its ur fault.. dont spread rumours..

[random fog]

And it tooks almost one weak to get good quality

[night cloak]

@random fog What's your issue? Can you please let us know?

[random fog]

@night cloak @livid blaze have u ever clicked on that button?

[night cloak]

Yes.

[livid blaze]

@random fog yes but we didnt face problems like u faced.

[random fog]

And btw I'm not telling him to not click on repair button I'm just telling him what happens when u click on that button

[livid blaze]

@random fog lol

U said dont click on that button otherwise......

[random fog]

Ohh🙈🙉🙊

That was a warning

[night cloak]

@random fog I've development experience with UE4 and I'm aware how these settings work,
Please avoid further discussions in this channel and use #chat or #pubg-mobile.

[random fog]

@night cloak that's why pubgm has still so many bugs and hackers

[livid blaze]

Every game has.

[random scroll]

My account got banned after playing a solo match on the Middle East sever.
I don’t really know why I got 10years ban because I’ve never violated any rule.
I need help

[cloud wing]

@random scroll maybe you used any third party apps

[random scroll]

@cloud wing I don’t have any third party app I’m even on iOS

[cloud wing]

Pubg don't ban for playing in other servers

[night cloak]

@random scroll We cannot help with ban related issues from here, please use FILE CLAIM option if you're confident that it was a false ban.

[random scroll]

@cloud wing I know but I don’t really know why I got banned in the first place

[cloud wing]

I think you can't unban accounts

@random scroll that was a good account you had man....it's sad

[odd temple]

@night cloak thank you very much it's fixed

[night cloak]

@random scroll There are several factors that might have caused this ban.

@odd templeYaay!

✅...

[odd temple]

Thanks a lot

[random scroll]

@night cloak I’ve filed so many claims already

[cloud wing]

Pubgm ig support is really aweful

[night cloak]

@random scroll Unfortunately, as I've told you already, we can't help you from here.

[cloud wing]

Once they replied to me after two weeks

[night cloak]

@cloud wing Due to a huge userbase the support takes it's delays for a response.

[cloud wing]

Does anyone know how to change matchmaking lobbies

I mean I always get Indonesian lobbies

And my friends don't want to play with me for that

🙄

[night cloak]

You can use match via language option.

[cloud wing]

I tried

VPN works but an Indian ip is not always available

[pure fractal]

Asia is sub divided, :(

[night cloak]

Unfortunately, there is no specific setting available for this.

[cloud wing]

Ikr

[random scroll]

@night cloak I want their email address so that I can email them directly

[pure fractal]

What's your flag set to ? @cloud wing

[cloud wing]

Bangladesh

I'm from there

Personally I have no problems with Indo lobbies
It's just that most of my ig friends are from india

[night cloak]

@random scroll [e-mail]

[cloud wing]

They hate Indo lobbies

Idk why

[pure fractal]

Same with my squad, 1 guy from the Philippines and we all get matched into an indo server

[random scroll]

@night cloak thanks man

[night cloak]

@cloud wing Please avoid discussions here, use #chat or #pubg-mobile.

[coral leaf]

😹

[night cloak]

@random scroll *mam,
Happy to help.

[cloud wing]

I was asking for help

and explaining it

[pure fractal]

Using Turbo VPN ? @cloud wing

[civic carbon]

Any one Playing pubg

[cloud wing]

Only one that works for me is Proxy Master but as I said Indian Ip is not always there

[civic carbon]

Ip means

[night cloak]

@civic carbon Please use #pubg-mobile.

[civic carbon]

Ok

[serene steppe]

Is there any way aroud this or is oubgm just trash

I play for fun and land at bootcamp and get couple of kills and die then do that again and after about 2-4 times the game gives me 2 games with only BOTS

So i need to play 40Minutes with bots before i can have fun and play with real people again

[night cloak]

@serene steppe It's just the way it is, we can't help it, it's how the game's gameplay architecture works.

[west bluff]

Why my game stucks in loading screen always

Don't say me net issue I have a good net

[keen meteor]

Hacker

[spring flame]

It is a known issue, @west bluff. Please wait while it gets resolved.

[west bluff]

👌

[spring flame]

We do not deal with hackers in game, @keen meteor. Please report them using the provided options.

[serene steppe]

Its not my internet so dont say about that but why i get really high ping on every server still?

[spring flame]

Are you using some type of VPN or Proxy, @serene steppe?

[serene steppe]

No

I use 4G no vpn s

Speed is on avarage 288mbps at my home

Other games like mc5 my ping is in the 40s

😶

[spring flame]

Here is a generic Step 1 fix for you: Please repair your game client while on the login screen.

P.S. A speed of 288 Mbps is practically impossible on any 4G network.

[serene steppe]

4G+

And repair not work for this problem

LTE

[spring flame]

I have edited my message. Have you tried reinstalling?

[serene steppe]

Reinstall/repair/ restart phone

No help... i always try the basics before coming here for tips

[spring flame]

The best can be switch networks.

[night cloak]

That's mbps not mBps... @serene steppe

[serene steppe]

This does not happen with Wi-Fi.. but i dont pay wifi because the 4G+ here is so good its always fast and so on

@night cloak omfg

It says its Mbps in that screen shot... and i saud it earlier

[spring flame]

It is pretty clear the issue is with your 4G+ connection.

[grizzled lark]

Hey, @serene steppe. Can I know if you use a different DNS while using the wifi connection?

[serene steppe]

I dont use wifi @grizzled lark

@spring flame every other game is FINE so was PUBGM back then

[grizzled lark]

@serene steppe, Do you use wifi at all or you just play on your cellular?

[serene steppe]

Mobile data yes

Here mobile data is so good i can go to the woods and have really fast net.. so i always use mobile data

[grizzled lark]

@serene steppe, Download an app called DNS changer and connect to a local Google's DNS or Cloudfare DNS.

Hopefully this might work.

[serene steppe]

How would that work.. some uptades ago pubgm had problems with mobile data and then i had this same issue but then it git fixed and now i have this again so im 90% sure its because the PUBGM servers

Because if i go to a mall and use public wifi my ping is fine at 48ms

[grizzled lark]

Just give it a try, @serene steppe.

[lean crescent]

DNS Changer something that can work I think

[serene steppe]

Or do i need to buy 5G right now to have no ping 😂 its already in my area

Ok i will try it

I used the google DNS thing and no change

Im gonna wait for an uptade?

[grizzled lark]

@serene steppe, Try this DNS
1.1.1.1
1.0.0.1

[serene steppe]

I will try later i need to go

[grizzled lark]

Alright!