#questions
1 messages · Page 473 of 1
@night cloakwhat to do
@mortal osprey It's unfortunately a bug. You'll have to try to login to your game account everyday and it should the solve the issue on your own. It just takes time. Meanwhile play in a guest profile.
@torn pendant Tap on the yellow bar. And wait for a reply.
@night cloakalready 3 days and forever? let me screen show you what came to me, I can not understand the essence
no answer
Is there a way to unlock extreme fps on my phone, becuz my phone can run extreme fps no clue why it doesnt allow me to run it...
I tried gfx tool the other day ( i know its not right) but it ran so much more smoothly, why cant devs just optimize the game for our phones to prevent us from using third party applications?
Alo
its not fair
i had almost 3800 points in india bonus challange
and pubg removed india bonus challange option i want my UC
@night cloakto send?
@tired hornet Last time it came back after a few weeks of its mysterious disappearance. So, it should come back again. Wait 1-2 weeks.
Just received 2mb patch, what was the patch about?
No patchnote yet. Probably a hotfix.
@night cloak okay thanks
@spring flame I don't mind being patient but do we get the skip cards or not? They fix any U.C glitch within a day or two but anything which affects players "they require time to fix ":/
Did anyone get an update now??
The community team work hard behind the game, @kind sage. And kindly refer to #pubg-mobile if you have questions.
@jagged zephyr, #pubg-mobiles.
@night cloak hi! i heard some event that score is not falling while specific period.
is it true?
What fixes in new 2MB update?
@grizzled lark hi! i heard some event that score is not falling while specific period.
is that true?
If that is true, i want to know specific period.
@fervent pollen, Yes that is true.
@fervent pollen, It will only last for 5 negative rating matches per day.
It's removed. Maybe
Tier protection removed from server
@grizzled lark thanks, When was that period?
@fervent pollen the tier protection event has ended
@flint garnet
When is the beginning and end of the event?\
It was May 24-26
@flint garnet thanks!!
What Is Fixed In This Small 2.5MB Update
@thorny belfry we don’t know yet.
That screen swipe issue is not fixed yet
I don't know wtf they're doing
This is really annoying
Is there any way to contact officials?
Ok
Do you think you are the only one who is having the issue and the developers/officials are not aware of the issue?
@spring flame let me tell you I'm facing this issue for about more than a month now
Now what?
A bug for a month i see how much effort they put in this game
New outfits and skin are added every other day. But can't fix this issue
They can are fixing the issue.
@vestal ibex, Did you get any update now?
@grizzled lark yes i got that 2.5 mb update
Are you having that issue even after the update, @vestal ibex?
@spring flame i cannot play a single match properly
@grizzled lark yes its still happening
Some contributor said it is fixed in 0.13 @vestal ibex
I have recorded that bug also
I have video can i send it here?
@vestal ibex, Can you try changing layout or re-size your joystick/movement pad.
@grizzled lark did everything thing bro
Change my layout to large icons , turned off my aim assist
But still not fixed
@night cloak i hope they do because it's not fixed on 0.12.5
I'm facing this issue from 0.12 😥
@grizzled lark do you have any contacts with officials? 😥
@vestal ibex The issue has been fixed in 0.13.0 beta, wait for the update to arrive.
@night cloak i hope that they fix that 😥
Otherwise I'll leave this game (and I don't want to do that)
I Can't Even complete my rp mission
Not sure about that. @jovial wolf
@vestal ibex, The only way to contact the officials are Customer Support.
I contacted customer care what i get is only BOT Replies
@grizzled lark i tried every possible way to contact them
I mailed them
And also that in game customer support
I am also facing the same issue @vestal ibex
Direction automatically changes to the East
What the 2mb update for?
@night cloak are u sure this problem is fixed in 0.13
@jagged zephyr A lot people who faced that bug reported that the bug isn't there on beta. For me, I never faced the bug, so can't check it myself.
@night cloak Yup the bug isn't on beta
Does anyone know how to have the Japanese voice
Ye get Japanese vers
@jagged zephyr at first I thought that there is touch issue in my phone
But later i found that it's a bug
Same 😂
@night cloak any ETA for the 0.13 update?
@vestal ibex wtf i thought ot was my phone all along
@languid citrus 😅
@vestal ibex your device?
@jagged zephyr Redmi note 4
@vestal ibex ohh redmi note 3 and redmi note 4 users are facing this problem
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@jagged zephyr what device you have?
@tidal mist do u know about that auto rotate glitch
My Pubg works yea ima about to start killing who wants to join me
@languid citrus Japanese voice is accquired by changing game files which leads to a ban
@glacial quail goto LFG channels
@jagged zephyr It's apparently fixed in 0.13
@tidal mist are u sure
What's Lfg if I may ask
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
- #578547382481059841
You can add players by asking them for their in-game username, or by using the quick team feature.
for what 2mb patch was @tidal mist
@jagged zephyr what device you play on?
@halcyon flame No info yet
Same as urs @vestal ibex
@jagged zephyr okay
Oh ok thank you I'm new to this I appreciate the help
😂

Is there any information about the update?
I'm Facing loading screen stuck issue. Can't enter the match. I've to restart the game to enter the match. Anyone facing this issue ? Tried everything thing...like, repair...clear cache .
I need help
Is the new update for global
how to become seller uc pubg mobile?
i need extra income
😂
@cloud path
U cant
😢
@warped wedge
I find that too
Basically i turn my airplane mode on / off
Before entering match
@wanton solstice that's not a solution dude
Basically there is no solution for it
but it works for me
@warped wedge
Try it out once
Guys, i have linked my pubgm account in a newly created gmail account weeks ago now i forget the password for that gmail. and unfortunately i didn't provide any phone number or another gmail for recovery. now i have reseted my phone, how can i login to my gmail ? or how to unlink my pubg from that gmail to new one... ? plz help
you cant unlink accounts
U cant
customer support is your only hope @night cloak
customer support of gmail or pubgm /?
pubgm
u have support mail ?
ok can i link it to 2 gmail account ?
What's included in 2.34mb update
Anyone from India here?
No
@tidal mist bro ik that gfx tool isnt allowed, but the only reason i use it becuz pubgm doesnt allow me to run extreme fps on my Samsung s8+
Using gfx tool helps in unlocking the function, so my question is why cant pubgm do something about it where all phones should have the option to run extreme fps
This will help in preventing people from using third party applications
Can someone help me?
@jovial ridge yes
@upper void lmao. yeah that's what we need
i just got 2mb update. what is for?
Which one is the bunny emote?
@kind sage some graphics solved...
Where u cannot see ur teammate clothes..
But no bugs solved.. it will be solved when devs will be back from holidays
@wanton solstice I Use wifi. And tried connect/disconnect WiFi. Bt, still same. I've to restart Everytime whenever the stuck appears.
@junior crown The one you get from Royale Pass 7.
@night cloak thanks. Dunno how I missed that!
2 mb update, still not fixed auto rotate bug.. 😫
Hii
@livid blaze It's apparently fixed in 0.13...try the beta
@brave pilot What's your issue
@tidal mist i waited for 0.12.5, they didnt fixed it and now 0.13
How much time for 0.13?
Approx?
@lime juniper I saw a guy in YouTube who is teaching how to hack pubg mobile for unlimited health
@lavish crag so u think he will be banned 😂
Lol no one can ban him
He has anti-ban scripts
Great
I already faced him twice
They can't possibly write the nanes of thousands of players
You might see the difference now
Erangle and sanhok is the home of hackers
Strange tho since I play Erangel in crown league in Asia squads and I never face hackers nowadays
can i remove the ban from my account ?
@humble marsh Use the file claim button,if that doesn't work then no.
i hope they do good work to fix it.. but most annoying bug is this auto rotating.. after this bug i dont have any 10+kills @tidal mist
I already said try the beta..
What about bugs👀
can u guys just ban your developer and bring the new ones
Message from Error is official?
@polar turtle Yes it's an official ban wave.
@tidal mist what can i do trying beta.. its all matters in global
@tidal mist 0.13 will not come before mid june i know
Omg thank you I’m so happy.
They will release trailers, posters etc then they will release
@livid blaze It takes time to fix codes dude
They are doing what they can do
Also yeah I can explain probably
This game runs on UE4 where major updates require replacing the whole data file
they can't push 2gb updates every week you know
What happen if I get falsely accuse of cheating
When I only have great recoil control
Pubgm owners: do u suspect cheating?me: reports the bots for aimbot and for being the wrost bot any game has ever seen
@night cloak The anti-cheat system is not dumb
KRJP Version releases hotfix patches everyweek.. last week they released major fix and now today
Tbh, cheaters are fun to play against, unfortunately bots are things to make us feel like where doing something. Not how a game should be played
^^^
@night cloak nothing. As stated, tencent looks into users reported. If they don’t see anything out of place, then you’re fine. If their systems detect something that, then you’ll be banned most likely.
Oh ok
@next shoal is it ok to change vc to Japanese vc in game?
noice
In America, you look for hacks.
In shrouds house, hacks look for him.
Anyone?? Is it ok to use Japanese quick chat in game?
I dont speak Japanese so i dont understand what u mean by that :<
@livid blaze u sure? Was anyone banned?
As it is not originally in the game, I wouldn't encourage you to modify any in-game files and it may lead to a ban, @tiny bone.
@tiny bone yup..
@night cloak ouu thanks for the info
🤔
So what will be changed in banning thing? I mean they add something?
@polar turtle Probably an anti cheat update
I checked some cheaters ID. They still not banned, will look everyday If something will change in their acc.
after 8100uc glitch i have received an email from google confirming that issu has been resolved but still i have not receive the uc please look in to it
@tidal mist merit not changing?
Ok i want to ask something tbh i used google play glitch in which i lost my uc and rp with my real money which is a punishment i take it,thinkong i will not get my uc i buyed new legit rp but lol interesting factor pubg support gave my friends 600 uc back idk why
Also rank not changing?
Merit is not based on bans at all
@upbeat night Your only choice is to contact customer support ingame we cannot help about that
@tidal mist can ypu help
@polar turtle nope it won't change stats
I did several time
Oh well then we can't help about it..we are discord staff only not ingame staff ;(
There is a glitch my aim rotate 180° automatically
(Sorry for bad English)
@tidal mist so can you clear me from your experience should i hope for help
Is there any solution for this glitch?
@polar turtle uhm I think that's for the temporary ones
multi touch feature error
That glitch has already been reported, @glad zodiac.
@tidal mist don't banned profiles show tier bronze V ?
I see all the same hackers on the leaderboard as before
I’m sure they’ll fix it within a reasonable amount of time.
A 10 year ban doesn't require merit loss
@pale falcon ok thanks
@night cloak You gotta be patient..
Also being banned doesn't reset your tier
They'll fall off the leaderboard since they can't play anymore
@tidal mistmy question reply plz
@upbeat night As I said the ingame customer support is the only way..if it doesn't work no one can help
@tidal mist if you have any contact to dev tell them that adding icon “banned” will also add satisfaction for people reporting cheaters. We will know that finally it worked 😉
@polar turtle Sure we'll try to forward that
I think pubg should remove that customer services option😂
No help no thinking towards it as bot only reply sorry solider thanks for contacting us

customer sevice not responing from S6
@upbeat night so true
Yep
@tiny bone
U know what i stopped playing tpp in asia becoz in every 5 matches u get one hacker 😂
Which really sucks and they ban fake one
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tidal mist I'm pretty sure I've seen banned accs having bronze v
Maybe that's for some other offence ?
Reset is there
One of my friend was there he got ban for 10 day playing with a hacker he was demoted to bronze from conquerors
😂 
@tidal mist ?
And pubg gave last warning of permanent ban means 10 years
where tf is this list?
link does not take you to a list
it takes you to their website
If someone muted in this server, than how many days he cant massege.
@last ridge maybe they will create list later
Can you get banned for telling an enemy that you are going to team and then kill them?
as long as you don't team up to get kills i don't think its much of a problem if you still kill them
Does not log in to your account, crashes when the boot screen, what to do? so already 3 day
@tidal mist thanks works fine now
Hello, I purchased prime plus subscription but I didn’t get anything.
@last ridge wait so i knock someone then let their team revive him without it being teaming
@upper prism refresh your game
My game has been crashing regularly for some reason,why?
I don't have any background apps pn
on
Hlo anyone is there here
@last ridge view desktop site
I have a prblm in pubgm
what should i do to get replay from pubg customer support of pubg mobile
@thorny pagoda mail them many times and wait
@drowsy minnow yes?
@signal brook I think you should ask on #555492558428700682
@dusty treebro what is ur settings
Over one week i bought it
@bitter condormy prblm is my game is not responding
@bitter condor nah not in bug rep
@last ridge
@bitter condorthe game says that [PUBGM is not responding]
tried that
@night cloak how did u found it?
@signal brook Check your internet connection
@tidal mistmy net is fast sir
@last ridge Use the desktop mode
brings me here everytime
view DESKTOP SITE @last ridge
@tidal mistbut the game lags a lot
Dude, did they close the vikendi cave again? Almost die today on 3 games crashing my vehicle on the rock lul
Omg
i am
@signal brook uhm speed doesn't always matter try using another connection such as wifi etc
@tidal mistit shows always 80+ ping in everygame
Hey there were a patch today 2mb what is this patch for? And what is new?
Send ss of desktop mode being turned on @last ridge
@tidal mistnow also I went to play pubgm but due to a lot of lag I quit the game in between
Is the Weapons Master tag broken?
The game is broken @rotund marlin
nothing about this in announcements either
i have already mail him 7-8 time but did not get any replay @polar turtle
Ive done everything but it wont let me accept ig
see the links down below?
@thorny pagoda you just need to wait like everyone
And stop spamming the same ss
It's written RIGHT THERE
If you are visiting the website on a mobile device, enable the desktop version of your web browser.
its not the same, Pay Attention
use chrome
Or if u want I'll just ss the list and send
Then you'll get some dude with a kid crying and tv in the background @night cloak
That isn't generic lmfao
I've never seen anyone use that before
The only ppl u get in the world chat using voice chat have noisy mics
Also this server is useless @night cloak
you can see email reciveing date but still i have not receive the uc
Hello help me baying uc
@night cloak no begging @himanshu
@night cloakmy baying royal pass in pubg mobile
@deft mason bro how buy royal pass
- Take mom's credit card
- Buy 8100 uc
- Get beaten by the belt
Ban id's .....they will make new one
I have a no mony @night cloak
You can mute @deft mason If you want
Bro i give u mony ok @deft mason
is there any way to ban devices they use to cheat??
@night cloak Oh myyy i need mom to get that 8100 UC. Will adopt me?
@night cloakthanx bro
Keep it on-topic, fellows.
@night cloakok
my friend have recived 600uc in s6 after 8100 uc glitch but still i have not receive the uc
how pubg is working i can't understand.....they are are working on such a unnassasary updates
bot response😂
@night cloakhello send me may gmail address swamih907@gmail.com
@thorny pagoda lol same with me. Don't think they are giving uc anymore. The compensation is over
@deft masonsend me reedm card
No bro first do my house cleaning @deft mason
@night cloakwhay
What's up with this one lol. Tagging himself
So i give u peyment bro @deft mason
@night cloaki send me friends request
@deft mason can you give me some language classes?
Bro no i send mes some request bro @deft mason
He is speaking the language of gods @open light
xD
Please refer to #pubg-mobile and #chat for off topic.
there is any who will help me to get reply from pubg customer support😂
U can just keep spamming @thorny pagoda they'll never reply
No use @thorny pagoda. Its just automated bot reply
😂 😂
@bold siren This is not off topic he needs help for buying royal pass
It’s against the rules, do not beg for in-game items or money.
Please avoid going off-topic. You can have unrelated conversations in #chat.
pubg support channel is useless😂
Yeah
Developers don't sit in channels here unfortunately,you guys can have a discussion in #pubg-mobile or #chat . We are players of the game just like you and try and provide the assistance we can. If you decide to continue to have unrelated discussions and troll in the channels,we will have to take action against it.
take action now ,i want😂
As you wish.
"You will be notified of the findings" as stated in #news, will they notify us if the reported player is being investigated/banned?
@lime juniper you may be able to ban players for 10 years but how you gonna stop them from making new accounts?
@vital sluice does using pubgfx tool by XDA cause ban?
They may have measures for that, yes, @undone bramble. We do not have any technical details.
Any kind of gfx tools are not suggested to be used, @hollow peak.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@lime juniper ok thanks for replying.
@vital sluice take action against me too plz
I use a pretty bad phone so reduce the texture quality anyway thanks for the help @vital sluice
Yes ,or @night cloak you can chat with others in #chat .
@storm flume I used to use gfx tool on my old crapy android and I was never banned. It would turn off shadows and make the game run faster. So why would that be bad for those using non powerful devices? Why not ban any use of apk files?
Is there any pubgm developer here
@hollow peak no
Any tool that alters the game files aren't recommended to be used, @undone bramble. Just because you weren't banned , doesn't mean you will never be .. It's just we recommend players to play safe without any additional tools.
@hollow peak discord server is only for discussion
I have a rooted phone and use GL tools for fps meter is that fine
I need to buy a decent phone lol
@vital sluice oww don’t worry upgraded from that now I got an iPad that runs ultra HD without skipping a beat lol. Keep up the good work
Awesome, @undone bramble! Get those 
@undone bramble hmmm I'm sad
If it doesn't mess with the game files ,then it's fine @hollow peak. But yes ,the game getting updates making it heavier than before. You should consider upgrading to run the game smooth like destroyer!.
I'm waiting for poco f2
What phone you using @hollow peak
Let's go to #pubg-mobile now!
@undone bramble Asus Zenfone max Pro m2
Hello.. am unable to use the flag change card.. can somebody help me on this..
But I want to run atleast at 40fps or ultra frame rate @undone bramble
Ok one more message.
@hollow peak I recommend iPhone 7-10 or iPad 6th gen or newer
Hello, @last ridge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@undone bramble Naa I'll take poco f2 it'll have the Snapdragon 855
@last ridge wow
@last ridge wtf is up with that kd
Hes definitely hacking wtf
That kd though
this i JUST checked
That's not fair
Hes only 37 level
Well I already reported this guy but I saw him in lobbies all weekend !
ikr im level 63
@hollow peak meaning no offence but snapdragon 855 will be slow in a year or 2 where’s the iPhone 6 actually still runs pubg decently
No iPhone 6 can only run at hd high @undone bramble
@vagrant onyxwhy India bonus challenge is not showing?
And who buys a phone which is 5 yr old
Lol
serial killers obv.
a level 37 being top, suspicious
I only play for fun and to complete rp mission
he hits more headshots than anything else
@hollow peak same
yall should help report this guy
Ok I’m gonna head over to general talk now respecting @vital sluice
有种单杀阿泱 is his ID
Thank you for understanding, @undone bramble.
What was the new update about?
The 2mb one? @rotund marlin
Yea
It's just a small update and we unfortunately didn't get any patch notes for it.
Then what was it
small ban wave
yet theres still tons of hackers roaming
We understand, @last ridge. Kindly make sure to report them in-game. And if possible record their gameplay and send that to the customer service with evidence. That's all we can do about it like said in #news .
did report in game, would like to see him banned, more accurate with headshots? hmmm seems like aimbot
Hopefully he does get banned then!🤞
It's better if you report them when you face them and provide any evidence possible, @amber walrus.
I already did with a top 6 player on duo middle east server
Let's be patient now and let the devs take action.
With a video proof
that was 2 days ago but they said they’ll investigate...
They should ban him and punish everyone who gained benefit from playing with him
They receive many like this ,so it will take them time . That's why I suggested let's be patient.
Most of his friends are hackers
Basically.. if they (investigate him) I’d say about 80+ more hackers and their friends will get banned
I do not believe that they are doing a thing about it
@amber walrus well at least they take some action. So well just wait now like all of us. You are not alone suffering from cheaters.
I believe they are leaving people roam free with hacks because they are paying players
That guy is so confident that he paid over 2000 dollars to get skins with the account he is hacking in
That list is most probably a list of hackers who have new accounts and using aggressive hacks
The paying safe hackers.. that is our problem
Undetected aimbot + wallhack
@amber walrus just be patient. It’s first day give them a chance.
And u can’t report them because they are not in the game with u
Listen
Look at these pictures of the hacker okay?
Top 17 player in middle east duo check it for an example
Look at this
Top 17 player in duo middle east and his career results?
@amber walrus I lost in last days 200 points and my KD goes down from 10 to 3.4 because of cheaters. I know how it feel.
Arcade games?
I am not talking about losing points
I am talking about hackers and how they will never be banned
Since when they go in the game with u
They are actually playing in an arcade game
Their presence is an arcade game
In an arcade game*
That’s where they actually are
That’s why in game reports are not working
@amber walrus if I have a cheater in team I’m reporting and trying to kill him.
U are reporting people who are not in the game with you!
@amber walrus but they made a new statement, so just wait few days and see how it works.
And they are taking top places in all servers as well! This guy is 17 the guy I have a video of was #1 in europe for most of the season !
They should be easily found out! If the company’s employees are actually playing the game!
10 games would get them to ban most of the hackers!!! Just 10 games in europe server will clean it by 30% or more
@amber walrus I was killed by this guy. Believe I know about what you talking about. But be just patient. 🤷♀️
But they are not doing action
We understand,we understand. All we ask if for you to be patient now.
This is the “obvious hacker” type
One of whom will get banned
But the safe hackers? Is it okay to watch them go to top places in all servers all modes?
Helping others get to top places and just look at them?
I am telling u my friend
The list of people they banned
Are either aggressive hackers or people who paid nothing for the game and are hacking
Safe hackers are our problem
They do it like this: 1: wait till the last zone 2: kill people in grass and take the game
@amber walrus look at screenshots I send. He have m4 maxed out. He spent a lot of money in this game.
If their hack is not detected by the game itself then how on earth will they get banned?
He is not hacking safely
Safe hackers usually act stupid
And turn their hack off when threatened
Please forward your suggestions and feedbacks to the customer service in-game itself, @amber walrus. What we're trying to tell you is that we can maximize report them in-game and have discussions about it in #pubg-mobile if you want to. We unfortunately can not assist you further as we are not developers of the game.
So that if u are watching u wouldn’t catch them hacking
I sent all pf my feedbacks
Plus reported about 4 hackers
They are ignoring me
Then be patient. Have discussions about it in #pubg-mobile and let's not flood this channel.
Only said they’ll take an action .. 2 days later the guy is in conqueror rocking his joker m4 maxed out
@amber walrus so I don’t care much about safe hackers. I can still kill them. But well bye I don’t want to make trash on #support
Alright thanks for listening out 😃
Chill and have a good day! Thank you for understanding.
❤
@livid blaze technically he's tweeted it to the official Twitter. So they'll do what they can.
Hello,my game has been crashing REGULARLY,once at least 4-5 games and not in the start,right when I'm in an intense situation such as top 3 alive and it decides to crash,anyone has any solutions to this?
I don't have any background apps open either
@vital sluice i dont think they will see his tweet.. twitter is useless for support
What device do you play on, @dusty tree?
Mobile
Specify the model if you could?
Moto G5 S+
Have you tried repairing your game?
Nope
You can log out and use the repair option. Make sure you have your controls saved and select the option just to repair only. Hopefully it helps you.
I'll try this,thank you
Does anyone know what came up on today’s update?
Does playing on balanced and medium graphics reduce the chances of this? @vital sluice
If you find it happening cause of higher graphics then you could try lowering it, @dusty tree. You should test it.
We don't have patch notes regarding the 2mb update unfortunately, @night cloak. Maybe could be the ban wave . #news
@vital sluice oh thanks
@vital sluice how can you send recorded footage through in game reporting like you suggested? I have no option to do so. These guys 👇 are wrecking FPP Duos EU for everyone 👇and I have video footage from spectating. Already reported in game the Sinki guy last week and he's still having a great time playing
You should upload it to a social platform and then share the link to the customer service with detailed description or any message along with it, @naive island.
Well tbh I don't think they pay any attention to in game reports. I raised a separate issue with customer service two weeks ago and have yet to receive any reply...even from a bot. Customer Service Fails.
did the aim auto move glitch(east rotation bug get fixed)?
What happen to my report?
star #bugs-review (582289239685726208)
How many days they fix it?
i dont have the game installed rn but i got a news that a 3mb update has arrived
just wanted to know if its the bug fix
uhm reply regarding east bug please?
@lime juniper We know that PUBG takes hacking 'seriously' and has banned some players. However, there are many that have been reported that are not banned and PUBG has done NOTHING for the honest paying (i.e., keeps PUBG going) players that are affected by this hacking cr@p. One simple look at the top ranking players. All were conqueror within the first week or two...that is only achievable by hacking. Any blind fool can see this fact.
PUBG places the onus on players to report such hackers but it also seems that players are required to provide more than damning evidence by trying to find players ID#s and recording the player cheating. If they are using non-normal characters how the heck can one find the player's ID#?
Tier protection did provide some relief but it has expired and now we are at the mercy of these hackers because PUBG provides no protection against such cheaters. Every game or almost all but one game had a team that was cheating with hacks. If PUBG cannot protect its honest and paying players then they will leave. If it continues then I am not renewing and I will recommend another game.
When you say PUBG is being serious then be serious. No fooling around with words. Only actions are proof. Also prevent players from being penalised from cheaters.
Suggestion; why not make a 'police' squad? These players will be those PUBG trusts to be honest about reporting and can scout the matches to report hackers.
I really do enjoy the game and wish to continue but it is very pathetic that very little seems to be done to remove cheaters or provide restitution to those affected..
@storm inlet it's been supposedly fixed in 0.13
You can try out 0.13.0 beta
I cannot reply to this as I am not a developer, @gaunt orbit. We staff in this server only forward news from their official resources.
@lime juniper i am facing crashes in pubg m
Login crash
My game got crash when i log in with my main account and when i login with my guest account it works properly but in main account it crashes always since 3 days
@lime juniper How do we get in touch with official resources outside of the game? Thanks
@vagrant onyx how can i fix it
And i have no idea what platform you using
also what method you using to log in
@night cloak
@night cloak i guess you trying to delete the game and re-download it again but didn’t work ???
If I had known, I would have done so a long time ago, @gaunt orbit.
@gaunt orbit will the truth is you cant
@vagrant onyx yup
Then we are farked 😦
Thanks @lime juniper . Not to take it out on you or this board.
LOL...yeah hide behind the safety of anonymity
@night cloak true me 2
but i can see the message
You can ignore
like you can mute that channel
but i don’t know about to mute ping
Right.. It's driving me crazy lol.. I would love to play though.. I just Dunno how to see message
Can someone help me out with an issue I'm having
I did dm a mod and say I accepted
Its very consistent and very irritating
But still.. Nothing
@night cloak ikr
Haalp lol
Hi
Sorry @night cloak
It's okie.. These guys are great and support it seems.. I can be patient
The official staff need to be more involved with their discord
@night cloak You can hold over the channel and click "Mark as Read". The ping is there because the message got deleted before you saw it.
Why are they giving season 6 rp mission card instead rp season 7 in ramadhan sign-in event ??
It'll be fixed soon, seems like a minor major glitch.
👀
Can I use VPN in pubgm to get better ping and it will not lead to ban
Yes you may, @crisp vale. Using a VPN is allowed and won't lead to a ban.
Yes, @crisp vale. You’re allowed.
Hello, I need some help regarding my pubgm account. Can anyone kindly assist me?
Yes? @median scroll
Hi, i thought Something is wrong in "Ramadan Singin event" this happen 2 time i collect "RP" mission card & it was for season 6. Season 6 "RP" card are useless in Season 7.
@pseudo bolt It's a known bug,reported already.
@tidal mist so i would like to get my account deleted or maybe unlinked from fb
That's not possible currently
You can still give it a shot by contacting customer care ingame
& any one know when camera glitch will over
I did but they said it's not possible
So there is no way?
Nope
@tidal mist Thanks
That's what not possible means :)
Alright man.. Thank you for quick reply
It's a simple bug because the event was introduced in season 6
@median scroll You can only delete your account in European countries.
My game always freezes at loading screen please help ive been losing so many games due to this
It's a temporary solution. You'll need to restart every time you face it.
I restart still the same Thing and it says server did not respond.
Any mod here i need help
I need to change my Gmail account for my current pubg account.. Is it possible?
IDK who here wanna play
@empty escarp im facing the same problem right now. Stucks at loading screen even restarted many times. The 2.34mb update made it worst! Damn
Is there any plans to release a pubg supporter version of the gfx tool app so we can use one? I took a look at the app on the play store and I really liked a few things it offers, such as screen size settings and shadow settings, more importantly though, fps lock 😩 I would love a pubg version of the app
what is difference btwn Character ID and Gamer ID ?
Game freezes at loading screen every time..... Can get back also after restarting... Plz help
Damn i was on crown 3 and got to diamond 2 thx to this
grenade royale
Please give solution to this problem
just wait 4HEad
@lime juniper I need to change my Gmail account for my current pubg account.. Is it possible?
n :omega
Player id is locked to account, gamer id is changeable it's like your name so like User123 you know? You can change it with a name card, And player id is a series of numbers that doesn't change. @upbeat rose
r
@night cloak I need to change my Gmail account for my current pubg account.. Is it possible?
@tiny bone Nope.
Restart your device, or use a different internet connection, @night cloak.
So when will this screen freeze thing be fixed
You can add a secondary account and revoke the access of google account, that's it.
Im struggling
@empty escarp When developers will find a fix.
@night cloak i want to give my account to my friend to do rp missions but my this account is personal so i can't share this gmail si i want to change
Oof im depressed
Played 5 match 4 out of 5 always on screen timeout
@tiny bone That is actually against terms of service. You shouldn't share your google/game account.
@modern fable Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.
^
@night cloak i am not selling my account.. It meant like selling and earning money.. But i am unable to go online so i am letting my friend do my missions
It be funny if you're friend keep it
@tiny bone Selling/trading/sharing - none of these are allowed.
And stop telling people you can get banned
Even if they r my cousin too?? @night cloak
Yes they track the IP address
@tiny bone Doesn't matter. You are welcome to share your device so they can play there. That's it.
@modern fable i think ip doesn't matters
@modern fable Kindly move to #chat please.
If y'all keep logging in from different IP address the game will recongize and band it
@modern fable many people who has different devices play on different devices
Like sometimes on emulator or phones
Ok wt ever hard to explain to you
@modern fable ip address only contains the address of my network
Ok
@primal sonnet thank you
Basically location address
Np
i play too much quick matches so i don't beark my pc over wasting 30 minutes for nothing
But i dont think it will matter if the locations are nearby @modern fable
@tiny bone You're welcome to move this discussion to #pubg-mobile.
@night cloak i am done this was started here and i ended it here
wait,it means if i share my account to my friend so they can clear my mission for example,my account can get banned?
Why can't I kill this guy because he is stucked in the tower for that I wasted 8 ammo for killing? 😒
@kind sage Your account is possibly won't get banned because pubgm can't detect it, as of now. But it's against ToS. So they reserve the right to ban you anytime if you do that.
well that's sad
@night cloak 600 ping :/ go closer.
@night cloak nice
@night cloak after that my screen freezed nearly for a min thn black out
What should I do 🤔
help please
Don't play with bad ping.
@night cloak Download Vietnamese version.
@night cloak how do i do that?
you can download Viet ver on apkpure@night cloak
@kind sage can you send me the link please
wait a sec please
sure
@night cloak your account is hacked bro, now you are also scammed like me
should i send here or dm you?@night cloak
@kind sage dms
@river linden its not hacked
@night cloak in Asia I get 200ms-340 ms
For that I sometimes changed server to Europe and middle East but same result it always fluctuate ...
Only in zombie mode it remains stable for 100ms -160 ms
@night cloak you gave your account to someone
@night cloak You should try to use VPN. Are you in Australia?
@river lindennope
@night cloak I live in northeastern part of india😔
@night cloak its your wifi connection buddy
i use to have the same problem
until recently we updated our wifi
@night cloak You should see if any of your friends are getting good pings or not. If you find someone get advice from them.
@night cloak ok thank you
I will asked them for sure🤗

Please remove emulator players from leaderboard or at least seperate the leaderboard.
As I am mobile player and I am competing against emulator players for leaderboard.
Do something pubg.
@night cloak can anyone tell me, why you guys at PUBG Mobile not fixing one tap glitch. It mainly happen in sanhok in QBZ & other auto guns., but not limited sanhok, happen in everyone map with auto gun. Please fix this, been there for long time. Already reported by many members. Do something.
@bronze rivet Not really possible. There are people who play both on mobile and Emulator.
Possible, just like top drop down menu for seasons, fpp/tpp etc @night cloak
@fickle otter Maybe it's not a game breaking bug. Once there's enough report, developers will surely make it their first priority.
@night cloak sorry to ask you 😞
But I need to know why there is a minor update in pubgm today ?
@bronze rivet I didn't understand. Can you elaborate?
@night cloak to prevent from hackers
@night cloak No patchnote yet, unknown.
When ever i jump in military gme goes crazy
When i parachute
Everything spins
Oh it happens in lotta places. I faced that in novo too back in 0.9.0. I hardly face it nowadays.
I am facing it nowadays a lot
So sad.
Sometimes it's fun
😂 😂
When whole team goes crazy and got killed by that
Whatever it is
Check this what called drop down menu, add one more for emulator and mobile @night cloak
@night cloak So bugs only fixed, only there are enough report. They don't fix by own. Fix this please😭
@night cloak Why you're so beautiful😍
@surreal mica lol bro there are many cheaters in the game which pubg developers can't banned😂
Interesting we never got killed for that. It just spins and we simply land.
It makes us land mate
Late
Which is an disadvantage
@bronze rivet What happens if I play Emulator at morning and mobile at night. What should you define them?
@night cloak idoit maybe
😂 😂
There will be seperate records if you play on emulator in morning or mobile at night
@fickle otter If there's no report, developers are less likely gonna find and fix it.
🤔 i don't think so @bronze rivet
It just ranks us late
Means less
@bronze rivet That's a nice idea.
Hey,Why I'm here
But more features in leaderboard = more performance issues.
@surreal mica same
🤔 @surreal mica for bug-g report
@night cloak have you seen hacker live streaming ? There are some hackers who openly stream in YouTube & not get banned. Seen today's list of hackers. Only some are banned, not all.
😂
I already want them to merge FPP and TPP and add the switch
@night cloakwhy it's not fun
I want TPP-FPP in training mode so badly
How many people get conquerer? Top 500?
@night cloak it will take much time bruh
its the fpp which is not availablr in training mode
@bronze rivet stucked in Ace
@fickle otter Most of the people live stream previously recorded videos. And the anti cheat engine doesn't ban instantaneously. It flags the account first. Repeated violation results in a ban.
🤔 🤔
What if there is no pubg and no need to ban @night cloak
what's the 2mb update for?
@night cloak No patchnote yet.
Why hackers are increasing too much,?
@night cloak no lol 😂 , look like you haven't seen yet. They reply to your chat too. Want link ?😂
@surreal mica because bugs increased
What they want
Introduced new bugs @night cloak
Because the game is becoming too popular day by day.
@night cloak no once CODM comes it's gonna kill pubg
@bronze rivet lol haha
Except mortal and some tournament players
@night cloak CODm can't beat PUBGm ,my opinion
@night cloak I tried codm closed beta, BR mode sucks there
@fickle otter I said most of them. So,e hackers are legit. :p
Maybe @surreal mica @night cloak
Ok codm discussion goes to #chat.
Ok sorry hope
@night cloak come to #chat
@night cloak no boi, PUBG have 100 millions active users. They can get close, but no one will ever be able to defeat PUBG.
True
@fickle otter #chat .
100 mil is enough
@fickle otter sorry i apologized already
Okay for conqueror, on top 500 people. 300 are emulators 100 hackers and 100 real mobile players @night cloak
This is the reality of pubg nowadays
All of us failed to join match,game stucked at loading screen
@bronze rivet I thought all 500 are Emulators 🤔
@pastel merlin Whenever game gets stuck, restart the game quickly
Possible, you know better as I guess you also play on emulator @night cloak
Make sure to restart within 2 minutes.
All of us tried more then thrice
Yeah , restarting is best option
@bronze rivet Apparently I don't play on Emulator, it was an example.
But still it stucks, asked other friends too amd they are also having same problem from today evening
@pastel merlin ????
@surreal mica yup boy
@pastel merlin The bug will be fixed soon. Devs are aware of the issue.
Game is lagging too from day before yesterday
Got a -35 just for free ,lol
I tried to restart 3 times but stucked at loading -_-
@pastel merlin bro it happens sometimes but if you restart Ur device than it will open
@night cloak doesn't worked well
I hope you understand the major issue and pass on to developers @night cloak
Devs cares all about skins and Godzilla stuff
@night cloak its not our problem ,its game's problem , how can everyone fail to join a match , all are in different locations and using different networks
@bronze rivet The developers actually preview #555492558428700682 every weeks. Make sure to make use of it.
@night cloak hey you google opinion guy
Getting under 180ms but feels like 800+
In ramadan event i got season 6 card
At night India
@raven wadi Thanks for the report, developers are aware of the bug, hope it will be fixed soon!
Can someone help me??
@acoustic spruce Yes?
Someone took over my pubgm account
Thanks for wasting my time, have a good one @night cloak
We can help you recover if you still have access to your social media account @acoustic spruce
They stole my FB account
@bronze rivet Thank you for wasting my time too, likewise.
😭
@acoustic spruce nice🐹
I am trying to get into a match but I get stuck in my loading screen and my stats get harmed. I have tried everything to fix this but failed. I have also tried that "customer help" this in setting but got no reply. Plz help.
@acoustic spruce Mmm typed your info in some websites for free in game items?
@night cloak how to become a contributor like you
Bonjour
@night cloak you should get salary for that yelp
De Dijon
@night cloak DMs by dyno.
@surreal mica Still at school mate and I'm happy to help.
Hello recently i can't enter match in asia
I cannot enter classic matches
Ok
It's showing server did not respond and then you have been killed in last match
Any help?? I am gonna copy-past my msg again
I am trying to get into a match but I get stuck in my loading screen and my stats get harmed. I have tried everything to fix this but failed. I have also tried that "customer help" this in setting but got no reply. Plz help.
@open stag When it's past 15 seconds and you see it's still loading, quickly restart the game, before you lose any points. Hope the bug will be fixed soon.
@pastel merlin I don't know but it usually happens in Asia server late at night always stucked in loading screen after opening the game I land in the last part of the map😆 😆
@night cloak😂 😂
@night cloak🤣
@hope thanks I will try that
@light hare Did you go AFK during match?
I appreciate hearing that the tencent team banned a few dozen people ........ but why do they let these guys continue month after month on youtube? Making money ... sharing exploits ... with links in their description .... thousands of subscribers ... millions of viewer
Happening to all my buddies in here aswell, not a problem to me playing on emulator, you can try clearing the cache.
Report within the YouTube, @dim crag.
Welp stuck at loading screen
Permanent Invite Link: https://discord.gg/pubgm
no its a server glitch
Server glitch
Nop i tried almost 100 times
I restarted the game and my phone
@polar inlet No broo
In Europe server its fine
Where did my comment go? ??? Said nothing offensive, no bad words, ...
Tencent needs to report them, they’re the copyright holders and those accounts and videos can disappear in a day
But in asia its stuck on loading
Nothing happens when a third party viewer reports them ( tried that )
@night cloak what if I change my country flag?
Would I be able to delete my account?
Restart 3 - 4 times still got stuck at loading page
Same here
I have no problem at other servers except asia server
Same problem I'm having stuck at loading screen when going to lobby takes a bit more time than usual to enter lobby
Anybody got fix?
Has anyone experienced spectating glitch
@trail peak that is a known glitch, expect it to be fixed next year
Pubg shots r too loud, how to lower that without lowering footsteps volume
How to transfer UC another account ?
:( ok
Stuck in the loading screen again and again . Please fix this bug @devs
What happens if i cancel my prime plus abonnenment
does it still exist
And wont be auto-bouht again or if i cancel it, I directly stop it
@acoustic berry yes
@tired pelican known issue,being worked on
Solution is to restart the game everytime
Thx man
@ripe cypress not possible
Even gifting UC not possible
Whenever im spectating my friend and the match finishes, i normally go back to lobby, except i can hear the entire squad even though im not in their squad or spectating them
@acoustic berry if u cancel it, it will only "stop" at the end of the month. Ex u can buy it day 1, cancel it day 2, and keep it for the rest of the month.
got it
???
I need help with the Royal pass
Can some mods help me?
@neon patio
Hey @lime juniper are you available for a moment?
Sorry for tagging if you were busy
Sure.
Can I dm you?
May I ask what it concerns?
It's about my pubgm account
Please use this channel, then. What is the issue?
Just as you know, we are just volunteers and normal players. Not developers.
Alright sure. So, hope guided me that I can't delete my pubgm account. But if I use the flag of gdpr country, can I delete the account?
Very unlikely, because your country is already registered to your account, most likely based on the IP address you used during the registration or other kind of similar information. However, it may be worth a try. No guarantee, though.
Alright. Thank you mate. Appreciate the quick reply :)
Anytime. Feel free to mention me should you have any other questions, although I may not always be able to assist.
I wish you a most pleasant day full of joy and happiness.
I really appreciate it :).Have a good day as well buddy. Peace out
@chilly tide Aloha! How can I help you?
Hello
Hey! @split compass
PUBG mobile new update 0.13.0 when coming
@night cloak Very soon, there's no ETA, unfortunately.
The scarf i got from completing achievements was taken back during reverting process i obviously got it by buying last season royal pass it was a legitimate purchase as well anyways to get it back? I've tried in game support all they say is that it might be time limited or conversation has ended
Ok so basically I bought the Royal pass right and I get all the benefits but my name never shows up on the plane and my rp title stays grey
@split compass Which one is it?
That scarf you get while getting certain number of legendary items i forgot it's name though
@chilly tide Go to basic settings > turn on show your name on plane... something.
@night cloak it's called the ghost scarf
@lime juniper
Let me check.
I have opened many crates from the last week but this 17 shows the same
@lime juniper
Hacker again... Wtf.. Pubg mobile
@spring dock It is bugged rn. Hope there will be a fix soon.
Every crate cost 120uc too
@lime juniper
@spare skiff May I know what is your concern?
help me
Hello, @mint hinge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
my frnd ninja was banned for doing nothing
@mint hinge too many hackers after the update