#questions

1 messages · Page 472 of 1

night cloak
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I know i have cos i thought it was something to do qith my bank or my phone and checked up on botg of them and it isnt its my account

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So is there anuway i can get unban again so i can buy uc to get royal pass

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@night cloak You mean you got banned for refund fraud? Can I see a screenshot of the ban/errot message?

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Yh ban for redund thing

silver grail
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S

night cloak
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@night cloak i got ban for the refund thing but i didnt realize tht was thing

silver grail
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WHAT???

night cloak
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Did u not know that refund causes ban? @night cloak

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@night cloak one time i refund cos i didnt recieve the uc i bought amd payment wemt thru then after i did it few times qithput realizing the consequences

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Your fault

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@night cloak is the anyway to get unban from it?

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Sometimes u don't get uc instantly

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No

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@night cloak ik

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@night cloak but the payment went thru so i got annoyed tht i didnt get the uc

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No one's gonna unban you

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So

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Stop wasting ur time

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Lmao

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Stop crying here

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No one's gonna do anything here

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@night cloak I think the ban is only 1-2 months, no?

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And appealing a ban with the argument that you did not know the ToS will not be valid.

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@night cloak so its not permanent i will be able to make purchases again in a month or 2?

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@night cloak Can I see a screenshot of the ban message?

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@night cloak it doesnt say i been banned but i know have been cos i know what i did to deserve it but any1 i dm it to u

polar turtle
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@frank charm use Thailand VNP on NordVPN or check other locations on your VPN
Sometimes some VPN doing wrong country.

little mulch
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Guys I have a question why pubg m on emulator got a lot of hacks and no one can detected it?

night cloak
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@night cloak Oh you were actually not banned from game. Just purchase. Lucky.

storm flumeBOT
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Hello, @little mulch!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
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@night cloak yh just purchasing uc and other bundles

little mulch
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I mean I am sick of it my friends plays from emulator with Me and ever time we face a lot of hackers

polar turtle
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@little mulch same for phone users. I think they working on it... i hope. I think thats Why we have protection tier event

little mulch
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For real? So it is gonna end soon? 😃😃

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No more hackers?

polar turtle
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@little mulch it will never end. It always will be cheaters. But I hope that the number of them will be smaller

night cloak
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@night cloak how long do u think the ban will last

pure mortar
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should I use gfx tool so I wont get frame drops?

night cloak
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@night cloak Forever, you have to contact customer support and apologize. Swear not to take refund again. Maybe they will have mercy and remove the revoke.

little mulch
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I Just want to have fun with my friends 😢😢😢

storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar turtle
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@little mulch also remember that emulator players shooting and moving a little bit differently so that’s why sometimes they can be misunderstoodly taken by a cheaters

night cloak
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@little mulch Play custom games. Surely there's less cheaters.

little mulch
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So GFx tool is bannable?

pure mortar
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Okeh

night cloak
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@night cloaki contacted customer supoort but they not reply could u tell them about my situation pls and tell them i won't ever do it again pls i beg

pure mortar
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thats bs considering a lot of players are complaining tencent wont fix frame drops

polar turtle
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@little mulch theoretically yup GFX is banable but many of my friends using it and didn’t get ban

little mulch
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Well ye but not all of them throw bomb randomly at u while u r camping in House for ever

night cloak
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@night cloak We can't help in discord. Wait for them to reply, they usually takes around a week.

little mulch
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And flashdog is also bannable?

night cloak
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@night cloak its been 3 weeks

polar turtle
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@little mulch I don’t even know what it is 🤷‍♀️

night cloak
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@night cloak Send them a reminder.

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How many times did you take refund?

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I have 2 times each weekk

little mulch
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Flashdog best gfx tool for pubg m it works with me better than GFx and I proud to say I play it on 40 fps on hd

pure mortar
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damn

night cloak
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@night cloak 3-5 only when i didnt recieve the uc but i after i got refund i got uc aswell thts qhy i got bann and im sorry for tht TRULY

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@little mulch Any apps the interfere with games other than VPN shouldn't be used. If your account doesn't matter, and you can keep creating account, then it's your choice whether to use it or not.

pure mortar
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wait why do some people get banned for using vpn?

little mulch
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Good to know, Oh boy smooth graphics I am coming

night cloak
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@night cloak wow 3-5 times. You are just sooo lucky. I don't thin you can ever purchase again. You will have to open a new account if you wanna get latest cosmetics.

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@pure mortar Using VPN, no-nobody. Question is what were they doing using VPN.

pure mortar
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oh damn

dense sand
night cloak
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@dense sand Block them.

pure mortar
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wait..... why do I still even encounter hackers?

dense sand
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Yeah i did it already @night cloak

pure mortar
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mostly in asia

night cloak
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@pure mortar Is there any PC/mobile multiplayer games without cheaters? You can play on PS4/xbox for a cheater free environment.

pure mortar
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I think fortnite doesnt have hackers

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but I dont wanna play fortnite since I have no idea how to build

night cloak
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@pure mortar On mobile, there's less cheaters because they don't allow anybody to play with rooted phone. Anyway, we can discuss more about in in #chat.

pure mortar
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nah Imma just go play pubg again

silver grail
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Why doesn't my team's merit reduce??? even though I have reported them because I intentionally committed suicide

pure mortar
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I have so many questions

pale falcon
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Their merit will only be deducted if they’re violating the rules, @silver grail.

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Yes, @pure mortar?

gaunt orbit
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@silver grail If you did it then you receive the merit reduction. I had a friend accidentally use a grenade in the car and killed us all. Their merit dropped by 40

pure mortar
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to @silver grail since he is trying to reduce his teammates merit

silver grail
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they enter the game then kill themselves in the match by leaving me alone. I want to get out but my point will decrease plus my defeat increases. In the end I won with just one myself! Very unfair to me !!!

pure mortar
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also is there any possble way to still earn the Content creator role?

gaunt orbit
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Bah! I play squad by myself...not a problem

silver grail
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@gaunt orbit is it if one team reports him but if he is your friend and he doesn't accidentally do it for reporting him?

gaunt orbit
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Do you lose merit if you kill yourself? Also with tier protection on you should not lose rank points

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I am not sure

pale falcon
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You can’t right now, @pure mortar.

pure mortar
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oh.

pale falcon
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That’s not available.

pure mortar
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ok

gaunt orbit
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Last season when my squad was trying to complete the Sahmee mission we would kill ourselves when there was no one left to shoot. We did not lose merit. I am not sure if the rules have changed for this season.

silver grail
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@gaunt orbit it's not about fighting the squad alone but the injustice where I really want to play with other players but they are united in suicide in a match !!!

gaunt orbit
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FYI - thank you PUBG for the Tier Protection. This gives me the opportunity to report hackers without losing rank. If this is intentional then it is great!!!

silver grail
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@pale falcon they all broke the rules because they deliberately left the match together!

gaunt orbit
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@silver grail I know but what can you do? What rule did they break? If you reported them then PUBG will deal with them. Drop them as friends.

silver grail
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@pale falcon even 2 of them were immediately disconnected!

native rampart
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any mods here to help?

silver grail
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@gaunt orbit they break the rules because they disconnect!!

gaunt orbit
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I do not know about that rule. People have internet issues all the time and are disconnected in game.

silver grail
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what's the use of a reporting system if it's not used fairly!!!

gaunt orbit
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Ask customer service...lol

silver grail
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@gaunt orbit they did it intentionally because of that I reported the three of them!

gaunt orbit
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Question: where did they put the avatar information? I cannot find it anymore.

icy carbon
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On 20ms but kept on running at the same place again and again wtf

gaunt orbit
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Bandwidth issue between your device and servers

bold siren
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Do you play with randoms @silver grail?

lunar spade
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Developer 80% of middle East server duo conquer are hackers . I can prove it with video and id

night cloak
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my pubgm crashes on note3 neo

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2 gb ram 6 cores

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more like it randomly closes

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but it plays well

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also it has black objects and stuff

tidal mist
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@lunar spade Report them ingame

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@night cloak Note 3 neo is pretty old

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I suggest buying a new device

silver grail
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@bold siren YEP

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@lunar spade more hacker will coming in Middle East dude ^^ u can prove it yourself 😃

faint tusk
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Game I'm Deleted Install And Now I Can't Install. I am getting an error while downloading

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Sorry for my good English

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And Solutions Are Not Working

lunar spade
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Most of the hackers has reached conquer ! How they are not banned yet. He just created this account three days ago

haughty cypress
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Good, good

cold tinsel
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@lunar spade you think these guys will do anything?

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They dgaf

bold siren
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You can report the cheaters. Kindly read #481198147478224896 5.1 How can I report cheaters? @lunar spade.

haughty cypress
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If only that worked 🤔

cold tinsel
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And?

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Where's the response to our report?

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😂

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They still rule the leaderboards

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And we get more outfits

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Lags bugs glitches

bold siren
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Remember that there are many reports and bugs, the staff are working hard to make the game better.

royal nova
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Pubg new name is bug-g

cold tinsel
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@bold siren you play the game?

pale falcon
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You shouldn't be having discussions here, @cold tinsel.

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You'll receive a verbal warning if you continue.

cold tinsel
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@pale falcon neither they don't respond to ingame customer support

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U think I care?

royal nova
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See this guys

cold tinsel
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🤣

bold siren
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Did you try restarting your game, @royal nova?

cold tinsel
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They are working on bringing u back😂

haughty cypress
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Look at that 432ms

royal nova
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What about the 180° glitch i am facing it since last season they didn't fix that glitch/bug yet.

haughty cypress
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Ouch dont expect that to get fixed anytime soon

pale falcon
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They will fix it in due time, @royal nova.

haughty cypress
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K bai before i get warned

night cloak
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I participated in India bonus challenge got 320 points but not showing while redeem of tickets

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Give my 30uc back right now

inland plaza
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I changed my profile Pic in fb... But coming back it's not changed in pubg why?

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Coming back to pubg*

half bobcat
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@night cloaksame happened with me till next season it haven't shown me I msg to everyone but none will respond

polar widget
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How do I change my avatar?

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How do I change my background to the spring theme?

frigid forum
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From inventory

polar widget
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Please be more specific? It changed so drastically that I’m frustrated. Are you able to send me a screenshot @frigid forum

night cloak
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@royal nova i heard that it's been fixed in 0.13

frigid forum
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@polar widgetwait

polar widget
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@night cloak gratitude 🙏🏾

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@frigid forum alright

inland plaza
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I changed my Pic in fb but its not changing in pubg

night cloak
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Relogin @inland plaza

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Or clear cache and wait

frigid forum
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@polar widget

bold siren
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Press on the inventory and appearance if you wanna change your avatar, @polar widget.

night cloak
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oof

polar widget
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Alright but how do I change my frame and avatar photo?

hollow saddle
bold siren
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Your avatar photo will be changed as your FaceBook’s profile picture if you are connected to FaceBook, @polar widget.

polar widget
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@bold siren alright, makes sense. How can I change my frame?

bold siren
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Just like @hollow saddle said, @polar widget.

polar widget
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OMG! 😲 I did not EVEN see that! Thank you so much!!! @hollow saddle

silver grail
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there is no action against the player who disconnected from the match?

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I've got a team that deliberately disconnects from the game several times

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Its is Very Unfair!!!!

bold siren
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No, they’ll just lose their points. You might wanna start playing with someone else then, @silver grail.

silver grail
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what's the use of a report? if they don't get any punishment

hollow saddle
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Report system is like placebo effect

silver grail
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Report Player: Malicious AFK -> D/C'd or remaind idle . For Whatts????

bold siren
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Why would they get any punishment for disconnecting from the game? Maybe they got a reason. You report people when they team-kill, if they cheat or other reasons like them, @silver grail.

silver grail
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@bold siren reason? you give me an unreasonable answer!

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@bold siren before the game starts they are still connected when they have plunged and landed they suddenly disconnected from the game and worse they did not return

bold siren
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I just mentioned two reasons. However disconnecting from the game is not a good reason to report someone, @silver grail.

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As I said, they got their own reason, it can be internet issues or any personal problem, @silver grail.

silver grail
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@bold siren Why not? it was clear they were intentionally harming other players who really wanted to play with them but were abandoned without their statements

bold siren
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Find a better teammates then, @silver grail

silver grail
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@bold siren I don't think it's possible because I've experienced this many times when I play with random players

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@bold siren this game is really inconsistent!

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@bold siren for what purpose a DC report is made if there is no point

bold siren
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A person can always quit the game before the plane takes off. So if you see them quit, you can also quit and find a better team. If they quit after by plane has come, then they lose their points. You just have to find better teammates next time. It's not something we can do much more about, @silver grail.

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Find better players in lfg channels and you can have conversations about it in #pubg-mobile.

strange thunder
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hi

night cloak
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How many matches can you abandon before being banned?

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Silly question but ive been banned for 5 mins and would like to know tbh

night cloak
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Does Google have some error? 1.8gb game downloaded, Google stopped it and said error occurred.

lime juniper
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What name glitch were you referring to, @sharp thistle?

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What was the error message, @night cloak?

night cloak
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@lime juniper download failed.

lime juniper
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I am not entirely sure, @night cloak, but try to avoid leaving many matches in a row.

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From Google Play, @night cloak?

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How may we be of assistance, @strange thunder?

night cloak
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@lime juniper yeah! Also occurred last time when I tried to download pubg.

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The only option which remains after this, take it from SHAREit from a friend or someone.

lime juniper
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Do you want me to upload the OBB file and share it with you? You can then download it and move it to the appropriate location of your internal storage, and proceed by downloading PUBG MOBILE from Google Play again. This would only download and install the APK file itself (around 30 MB, I believe), as it will find the OBB file and not need to download that over again.

This way, you will receive Google Play notifications for future game updates. If you download the game from third-party sources, you will need to manually confirm whether an update has been released and download it yourself.

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Send that to the customer service instead, @night cloak. Please behave here. We are volunteers.

charred olive
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When I am going to start the game to play of an error of extension failure, so it is for all the users of the game pubg mobile lite @lime juniper

lime juniper
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Are you able to provide a screenshot?

night eagle
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Why developers are not taking any actions against cheaters / haclers

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Hackers

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Even if we reported

charred olive
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Yes, I am a moment.

lime juniper
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Sorry to say, but insulting the company here does not let you return to the past to win that match, @night cloak.

charred olive
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I have video can serve?

lime juniper
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Even if it may be hard to notice, they are constantly combatting cheaters, @night eagle. Just to use an example, a competitor has way worse problems in this regard. You can be lucky that it is not that bad here.

For further questions in this regard, you are advised to reach out to the customer service. Please remember that we are but volunteers: we are unable to assist with such matters. All we can provide here are words on how to proceed by contacting the appropriate authorities.

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Unfortunately not, @night cloak; considering that we are volunteers and not game staff, such complaints do not lead to anything else than negativity.

charred olive
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I can not go to the lite support lite

lime juniper
gaunt orbit
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We need a hacker thread. If you are serious about eliminating hackers then please create this thread

charred olive
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I can not go to the assignable

lime juniper
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We are not game staff, so a channel as that servers no other purpose than arguments and conflicts, @gaunt orbit. You are free to create your own servers for such purposes.

night eagle
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@@lime juniper It's easy to notice if they are cheating or not I have proof

lime juniper
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Why not, @charred olive? You do not need to write in the channel, just react to the message.

storm flumeBOT
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Hello, @night eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night eagle
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@gaunt orbit I agreed

gaunt orbit
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Is this not the official PUBG mobile? In game reporting is not very good 😉

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PS you cannot 'friend search' if you do not have the characters to perform the search

lime juniper
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This is not a customer service server, it is a community server. Developers are not available here.

gaunt orbit
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if anyone has the ability to find these players it would be PUBG themselves

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Thanks Error. Where do the Devs hide?

night eagle
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Yes but I managed to find more than 3 hackers I have full proof

lime juniper
charred olive
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@lime juniper where is this page for me to respond

lime juniper
night eagle
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But these reports are useless

lime juniper
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Do not force us to mute you. You are free to use #pubg-mobile for conversations.

night eagle
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Sorry for spamming in support

void dragon
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I'm real awful at sanhok does anyone have any general tips?

lime juniper
night cloak
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@lime juniper can u provide me with the link? I have been trying to get it.

lime juniper
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Yes, sure, @night cloak. I need to upload it first, then. Do you have to wait for ten minutes or so?

night cloak
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@lime juniper yeah! I am okay with it. Thanks for the support.

lime juniper
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Here you go, @night cloak. In case you are unfamiliar with how to proceed, follow these instructions:

1. Download the OBB file from https://drive.google.com/file/d/1HBhv54OXuOpTxhG9q4gLf5SmmFKyAmHE.
2. Install a file manager, such as https://play.google.com/store/apps/details?id=fm.clean.
3. Open the file manager and navigate to Android - obb in the internal memory.
4. Create a folder named com.tencent.ig inside Android/obb/.
5. Move the downloaded OBB file (main.11021.com.tencent.ig.obb) to the newly created folder (Android/obb/com.tencent.ig/).
6. Download PUBG MOBILE from https://play.google.com/store/apps/details?id=com.tencent.ig.

low sentinel
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hello i need help please my account has a big problem and for 3 seasons ! still have the problem cann anny one help me here ?

lime juniper
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What is the issue?

brisk knot
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@lime juniper sir

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My tier is freezed at bronze 1200

lime juniper
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Are you sure you have selected the correct server, @brisk knot?

brisk knot
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@lime juniper ya sir I'm, Asian player

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Even I chicken dinner
+0

But there is another situation.

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When I play with team mates and I died before and leave the match then it will show +43 etc
But when I see my career result it will show Bronze 1200

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Can you unfreeze my account from server?

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Please sir?

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@lime juniper sir i also dm you for my problem.

night cloak
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@lime juniper thank you very much for the support. Means a lot.

lime juniper
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Feel free to ask should you need any further assistance, @night cloak.

night cloak
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@lime juniper yeah! I will save the link for now. Thanks! :pubgmairdrop-1:

brisk knot
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@lime juniper sir can you fix my problem. It means discord is still alive to help.

lime juniper
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You should contact the customer service regarding this, @brisk knot. However, it may be that you are just looking at the statistics in the wrong server.

brisk knot
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@lime juniper I tried 5 times

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Always facing bot

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Someone told me to chat with ThePan Or Error they will guaranteed help you

low sentinel
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im a player of pubg since the season 0 , at the season 4 if i remember i was randommly banned , after contacting pubg ... the account worked after 4 days ... , evereything ok but i didn't get anny title like beerseeker close encounter ... even if i were on top 100 and better than the last one on the server i cant see my name on the country top 100 and they dont give me anny tags since vikendi was released ! @lime juniper

silver grail
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I've met the same player twice and he deliberately committed suicide in the sea after he disconnected him

brisk knot
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@silver grail tier freeze?

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Maybe sir is offline 😔

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RIP my account..

silver grail
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really very unfair because there is no punishment for him other than his points are reduced

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@brisk knoti dont talk about tier but JUSTICE for player!

brisk knot
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@silver grail 😔

tired pelican
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Please remove the hackers from this game

brisk knot
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@tired pelican they will dont

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If you use gfx tool

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You will get ban
But you will use hacks no ban!

silver grail
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I'm very sure he committed suicide in every match without a fight!

lime juniper
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Can you provide a screenshot of your career results, @brisk knot?

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Oh, never mind.

brisk knot
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@lime juniper uploaded just now.

tired pelican
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@brisk knot but why?

lime juniper
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What is your username?

tired pelican
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Any mods here?

brisk knot
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My ID:5297754436
USERNAME ๖MG么AnuRaG๛

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Sir please help me out
It will be +++++rep for you :(

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@tired pelican ya error 403

lime juniper
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I can search for your profile in the game and see if I see any difference. Do you have the career results public?

brisk knot
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@lime juniper yes

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I also added in my bio
Please unfreeze my tier. Tencent

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@lime juniper sir send me friend request we will play together 😛

low sentinel
silver grail
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@lime juniper where i can contact pubg support about reporting?

storm flumeBOT
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Hello, @silver grail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

brisk knot
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@lime juniper sir when my tier get unfreeze?

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Just want to know.

lime juniper
night cloak
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@low sentinel Wait 6 more hours.

brisk knot
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Yaaa

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See bronze 1200 on chicken

silver grail
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@lime juniper I was really annoyed with the player who intentionally committed suicide at sea then disconnected

low sentinel
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Check this out my name isnt there even if i should be 85 im unranked @hope im always waiting till the update but it stays unranked even if im top 100

night cloak
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@silver grail There's nothing wrong with that, I suppose.

low sentinel
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@night cloak

brisk knot
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@silver grail report it. Easy.

night cloak
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@low sentinel It will count you in every Monday. There is a bug too for people who recently changed flag.

brisk knot
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@night cloak it's not annoying.
My tier gets freezed that's too annoying.

low sentinel
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@night cloak i had this bug for 3 seasons in a rrow even if i change the flag what i should do ?

wispy dove
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It must be a new update bug ex dee

brisk knot
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@low sentinel if you very good player. Then you must be get the Title

silver grail
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@night cloak are u kidding me? His rank 1 squad wins in Nigeria because of the result of cheating by throwing himself into the sea after it is out of the game. Its not fair for other player!!!

night cloak
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@low sentinel I mean the bug persists when people change their flag. Since you're having the issue since past 3 seasons, it seems to be a concern. Can you read #555492558428700682 pinned message?

low sentinel
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One sec

brisk knot
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@low sentinel GG

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@lime juniper sir there?

night cloak
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@silver grail You mean you can be #1 in your region by dying in sea?

lime juniper
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The best you can do is to contact the customer service regarding that, @brisk knot. Have you tried to play on a different account too?

night cloak
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I don't know how it's possible.

brisk knot
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@lime juniper ya I tried to contact customer but I faced bot 5 times.
On my guest my tier is not freeze it's fine

wispy dove
#

@night cloak he means people kill themselves on purpose by jumping in the sea. Conclusion he wants something to be done towards this

lime juniper
#

Has your account been suspended earlier, @brisk knot?

brisk knot
#

Please sir @lime juniper you can help me out
I bought rp/prime member ship

#

@lime juniper nope

night cloak
#

@wispy dove It's not against rules, I think it's fine.

wispy dove
#

@night cloak I think it is fine. I do it too so LUL

lime juniper
#

You should contact them again and wait for a reply, @brisk knot. We cannot help with such matters here.

brisk knot
#

I just don't play the last 2 seasons s5, s6 bcoz I forget my password. And my recover mobile sim is blocked

#

@lime juniper sir i said all are bots.

#

Tried 5 times

lime juniper
#

But we cannot help here.

brisk knot
#

And I talked with telegram group so they said to contact you

#

But suddenly ThePan is left

night cloak
#

I do it when I mistakenly choose wrong server, or change my mind while still on a plane. Idk why it's related to being #1 in a particular region.

brisk knot
#

@lime juniper sir please can you message it? To customers

wispy dove
#

@brisk knot we all bought the rp/prime membership. Yet no bug fixes. Buying tencent's offers =/= they'll fix anything. We are only a money cow to them and thats it lol

lime juniper
#

I cannot help with game related issues, as I am only a volunteer. We do not have contact with the customer service either.

wispy dove
#

@night cloak i usually do it when i'm doing an rp mission but the plane distance isn't in the place i have to do the rp mission in it LOL

brisk knot
#

No one help.
No help from discord
No help from rb
No help from customer service

#

I think money is way to Help out

#

TenCent wants money!!! And wants hacker

low sentinel
#

@night cloak shall i contact you after monday s tiltle update ?

wispy dove
#

G o t t a l o v e t e n c e n t

brisk knot
#

Anyone tell me when the Tier protection has been removed?

#

Someone told me that tier protection + your account is glitched.

wispy dove
#

If this game was completely managed by PUBG Corp itself and only PUBG Corp it'd have been 10 times better.

Tier protection has nothing to do with increasing your rank

#

You won a match, means your rank should raise up

silver grail
#

@hope#1234 he accidentally died at sea after it left the game leaving the team. logically we who really want to increase rank are not likely to deliberately follow his way, besides we lose points we will also experience defeat so in other words we have to (forced) win the game alone. Then if we win it automatically gets a victory without doing anything !!! We are trying to make a hard-won victory while he just enjoys it even he hasn't been in a match for 5 minutes!

wispy dove
#

Tier protection prevents you from losing rank only

night cloak
#

@low sentinel Since you're having the issue since past 3 months. I'm guessing somehow your game account is no longer being placed in region leaderboard. There's another person reported the same issue a week ago. Seems to be a bug too.

You can either contact customer support in game or fill the form pinned in #555492558428700682.

wispy dove
#

Playerunknown's BugGrounds

brisk knot
#

@night cloak can u solve my problem?

wispy dove
#

No one here can help you

#

They just told you

low sentinel
#

@night cloak thanks for the help

wispy dove
#

Your only hope is to wait for season 8 and your rank resets. Then your rank shouldn't freeze

brisk knot
#

Players

#

And there moderator keep saying to visit customer service.

#

We are joke to tencent

wispy dove
#

We really are

brisk knot
#

10Cent want money

#

After this
My hate is increasing a lot

night cloak
#

@silver grail That doesn't make sense. Anyway, after the 0.9.5 update, the developers made this feature that if someone go afk for longer than 10 minutes, they'll receive no points. And about your concern, the zone hardly moves to sea. Like once every 20 games. And it's not possible to win matches when there are other players playing on the same match too. AFK person is never a threat.

brisk knot
#

I can't play duo in Asia
Every match
Hackers

wispy dove
#

They will only wake up when they lose their players or people stop spending their money on their game. But we all know it won't happen lool

night cloak
#

@low sentinel Good luck.

brisk knot
#

@wispy dove yeah thats why they setup Prime member ship

#

Login every day to get 20UC

wispy dove
#

Prime and RP. No one should buy these until tencent fixes every single bug.

brisk knot
#

I wasted my 50$ In this month

worn nest
brisk knot
#

@worn nest ban or tier freeze?

tidal mist
#

It's not like there's a magic wand which you swipe along the game and all bugs get fixed

night cloak
#

@brisk knot I think you were already told that we are not affiliated with customer support in game, nor the developers. You're only wasting our time as well as yours. You should move this discussion to #pubg-mobile.

worn nest
#

Ban

tidal mist
#

It's a long code and every alteration creates complications

#

Now,To fix that it needs time.

worn nest
#

I don't know why

brisk knot
#

@worn nest maybe you used Gfx tool

#

I said already

tidal mist
#

From 0.13 we know that some bugs such as 180° glitch have been apparently patched

brisk knot
#

tenCent never ban hackers

#

We ban legit and loyal player

tidal mist
#

They are working at the pace, complaining here is not gonna change anything

brisk knot
#

Who actually deserve it

night cloak
brisk knot
#

If we paid to tenCent they will fix

#

Hate increased :/

wispy dove
#

@tidal mist making. a. dedicated. team. for. bug. fixes. isn't. hard.

brisk knot
#

ThePan is best 😭

worn nest
#

@night cloak why ban my acc

brisk knot
#

Still respect for pan!

wispy dove
#

Any freaking game in the world has 5 - 10 devs for bug fixes.

tidal mist
#

@wispy dove What do you think that the same guy does graphic designing and bug fixing?

brisk knot
#

No one help. Me after thepan left

tidal mist
#

oh and hey mr genius,more people working on a code = more bugs since everyone codes in his or own style

night cloak
#

@lime juniper can you tell @brisk knot to move to #pubg-mobile?

lime juniper
#

Do as Hope said, please.

wispy dove
#

Read what i said? I literally said they SHOULD hire people with only 1 job. Fixing bugs. Every game team for any decent game studio has a bug fixes department

brisk knot
#

@lime juniper sir i need to see there
That any mod help anyone or it's useless?

lime juniper
#

We are useless when it comes to customer support that we have no control over whatsoever.

wispy dove
#

Tencent has no bug fixing department

tidal mist
#

@wispy dove I told you already that bugs do get looked and worked upon, complaining here will not change anything regarding to that.

brisk knot
#

Sir look

worn nest
#

@night cloak help me

brisk knot
wispy dove
#

Ah yes. That's completely true! That explains why my screen is stuck at loading when matching

#

lmao

night cloak
#

@worn nest Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

wispy dove
#

You people amuse me

lime juniper
#

As said, it does not help to repeat it here. We cannot help.

brisk knot
#

You said to me to go customer

#

I just sent you proof

tidal mist
#

@wispy dove The screen issue has been reported already and it's not even a week since it surfaced.Be patient.

wispy dove
#

I mean, We all have been patient. All that time. Like how the lite version is neglected now for 7 months. But hey, I gotta be patient. Right?

night cloak
#

@brisk knot If the customer support cannot assist you, we cannot do anything about it. There's no point discussing about it here any further.

wispy dove
#

🤔

tidal mist
#

This server is PUBGM server and the Lite devs/team has nothing to do with the actual game.

wispy dove
#

Lite devs. Lite team doesn't exist lmao

#

If it did there'd have been an update pushed

brisk knot
#

Samboy is my friend I told him to ask there

#

Let me change my mind @worn nest
It's trash

tidal mist
#

Again this is PUBGM server/support not PUBGM Lite support

wispy dove
night cloak
#

You're at wrong server, for lite version please go to discord/battlegrounds. That's where the lite folks are. And as far as I heard lite is at beta stage, you don't get to complain when the game is still in beta.

wispy dove
#

🤔

#

I'm talking about mobile lite

night cloak
#

Mobile lite is in beta too. For discussing about lite version, please move to #lite-support or #lite-chat channels. @wispy dove

wispy dove
#

No need when there isn't anything on the works for the dead game

night cloak
#

Good.

silver grail
wispy dove
#

Yep. Good. You got my answer now as to why i'm complaining here

silver grail
night cloak
#

@silver grail They'll die eventually outside the zone. How is it helping?

silver grail
tidal mist
#

@silver grail he's losing points..

#

1093 in squads Bronze V

silver grail
#

@night cloak they are not dead in the zone !!! But they accidentally died at sea !!! I have said it many times.

night cloak
#

Losing points to get bot gameplay is a strategy, it's not actually considered cheating.

silver grail
#

@tidal mist but he's got Chicken Dinner without doing anything!!!!!

#

@night cloak I know but this is very detrimental to other players who really want to increase rank!

night cloak
#

Okay, now I understand your concern.

#

He's taking help from random team wins. That's strategy. I shouldn't call it cheating.

silver grail
#

@night cloak 96 wins because of the team's hard work !!! not him alone !!!

tidal mist
#

He's not getting up in rank @silver grail

#

He's going down

silver grail
#

@night cloak for honest players it is very detrimental and can be said to be fraudulent

night cloak
#

I understood. Since it doesn't violate the game's ToS as of now, there's nothing can be done. @silver grail

#

@tidal mist He has a different point, check his conversations.

silver grail
#

@night cloak for what disconnect report is made as an option if not useful at all ???

wispy dove
#

I wouldn't call that a strategy. But it's their choice to

#

Disconnect report is made for being afk on purpose

night cloak
#

@silver grail There is a disconnect report feature but it was introduced to avoid teaming up. It's not to prevent smart people from ranking up in an unfair way. But if it gets repetitive, the team will bring new rules.

silver grail
night cloak
#

@silver grail Randoms will always have issues. I understand it's really frustrating, but there's no rule for that now.

silver grail
#

@night cloak I'm very sure they often do things like that but there are no consequences for them !!!

wispy dove
#

There shouldn't be any rules towards it dude. Just if anything they should create a practice mode full of bots only and ranking mode should be players + a couple of bots. Committing suicide in the sea or disconnecting without your will isn't an offense

night cloak
#

@silver grail For me, you're the first one to bring such concerns here. You can suggest developers by tweeting pubg mobile in twitter. If they plan in implement a feature for that, it's good.

hollow saddle
#

Games like Apex got the thing where it kicks you out for being afk/disconnected but you cant join in again.
What can a person do if one can't afford to play on hight end device or internet.
Find yourself a good squad

silver grail
#

@night cloak because for me like this is cheating! this is very unfair for players like me

hollow saddle
#

Most randoms don't even play as team. Doesn't really matter

simple mural
#

Can having gltools installed on your device for other games get you banned on pubg?

tidal mist
#

@simple mural no

silver grail
#

@night cloak I play in order to win but by doing something while they are without the slightest resistance !!! looks fair? !! seems so unfair !!!

night cloak
#

@silver grail Understandable. If they implement a feature like when you go afk for a certain period of time, you won't get the chicken dinner, there will be less issues like this.

simple mural
#

@tidal mist alright ty

silver grail
#

@night cloak yes, there will definitely be a lot of complaints from players but it actually looks very fair if such a system is implemented

night cloak
#

I am hoping for it too, thank you for your report.

silver grail
#

@night cloak so where i can contact the support?

#

@night cloak i want complain about this

night cloak
#

@silver grail You can tweet PUBG Mobile in twitter.

silver grail
#

@night cloak other social please? like fb?

night cloak
#

@silver grail Twitter is the best way as of now. Personal suggestion.

#

Other social media/customer support = nobody cares. Trust me.

silver grail
#

@night cloak if i send message with gmail will they response?

#

@night cloak why ?

night cloak
#

Trust me, there's no better way.

silver grail
#

@night cloak why should they include support services if no one cares

night cloak
#

Support is technically not for suggestions or feedbacks. @silver grail

split wadi
#

How to report bugs?

silver grail
#

@night cloak okey thx for your help

split wadi
#

My fpp is +0 everytime

night cloak
split wadi
#

Chicken or not i got nothing

night cloak
#

Is it just FPP?

split wadi
#

Yes

#

Fpp only

#

I cant chat in bugs reports

night cloak
#

Can I see a screenshot?

split wadi
#

Ok

#

No + no minus

#

And also i dont haave protection tier

#

Fpp +0

#

@night cloak

night cloak
#

It's a bug. Someone reported a while ago.

split wadi
#

How to report bug?

#

I cant chat

hollow saddle
#

Yea i don't understand bug reporting as well

night cloak
split wadi
#

I cant chat in bug reports

#

Xant see

hazy sorrel
split wadi
#

Cant see

grizzled lark
#

@split wadi, Read the pinned messages.

split wadi
#

Where in bug reports?

grizzled lark
#

@hazy sorrel, It will automatically accept playes for your clan which satisfies the requirements.

#

Yes, @split wadi.

hazy sorrel
#

mk ty

split wadi
#

Where i cant see the pinned message

pseudo jackal
lunar dragon
#

when is there a glass in the window? 😪

storm flumeBOT
#

Please read this channel's pinned messages for further information, @split wadi:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
grizzled lark
#

Do this step in that channel, @split wadi.

cosmic gazelle
#

Anyone here to help?

pseudo jackal
#

I can @cosmic gazelle

night cloak
#

wf

#

is it possible to remove social or google play from account?

cosmic gazelle
#

@pseudo jackal I can't see the Prime member option.. it's not visible to me after I re-installed the game,I even repaired it but it's not visible

grizzled lark
#

@night cloak, No it isn't.

pseudo jackal
#

@cosmic gazelle I'm sure you uncounted a bug please answer the admission form in #555492558428700682

night cloak
#

wtf

#

u cant buy prime plus on korean version?

#

???

#

someone tell me

#

@night cloak you'll need korean payment method and billing info.

#

wtf

#

f it

#

so i need to go back to global

#

oof

#

global is bad

#

deleting messages xd?

split wadi
#

Already submited

#

@night cloak whats nect

#

Next

night cloak
#

@split wadi Now let the developers deal with it.

split wadi
#

Ok

#

I got +0 always sad :(

night cloak
#

the ranking system

#

i guess

#

is fced this season

split wadi
#

Its a bug

#

😿

stone osprey
#

My car got stuck at roof of the garage I couldn't even exit it or move it had to sucide bomb because of it

fallen anvil
#

Best settings are skills

#

😂

gaunt orbit
#

@stone osprey Now that is skill! There are a few places where you can get stuck. Sometimes grenading yourself can get you out and hopefully your team mates will revive you. I am not sure if reporting this in game would help.

viscid dome
#

You should not be able to spray at long range wothout any problems due to game balancing

#

It came in a update aNd was'nt removed since then

night cloak
#

hi anyone tell me when v0.13 stable will roll out?

celest portal
#

Why?

#

Fix this bug

pale falcon
#

That’s not a bug, @celest portal. You already have the skin equipped.

vestal vessel
night cloak
#

Maybe you equipped it in your first portable closet, @celest portal.

vestal vessel
#

Means customize charter same as our face ?

pale falcon
#

I already told him that, @night cloak.

night cloak
#

@pale falcon. ✅

celest portal
#

No... Always its showing

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

vestal vessel
#

@night cloak i need some details about that pic post

night cloak
#

Read @storm flume's message above, @night cloak.

#

Probadly not true, @vestal vessel.

vestal vessel
#

🤔 then what the mean of that post

shell kraken
#

In the next update can you add Ak 74u, grenade launcher attachment, and a shotgun attachment

vestal vessel
#

@molten crown how can i get cc role

molten crown
vestal vessel
#

@molten crown did't get thats why ask

#

Need cc role did't get any details about that

night cloak
#

@night cloak ok i go sleep then 😑

#

@vestal vessel bro. See the FAQ channel. It will tell you exactly what goes into the CC role

exotic turtle
#

How i can download test Server

night cloak
#

What test sever ?

remote socket
#

@exotic turtle

#

@night cloak for beta

night cloak
#

Oh, that makes more sense

hollow saddle
#

How do i remove backpack in main menu?
If i select any skin for it, it stays on in main menu. Only way i can find is to remove skin to unequip it

remote socket
#

@hollow saddle press on the skin

#

I mean remove the skin then press on the back back too

silver grail
#

where i can send hacker videos?

hollow saddle
#

@remote socket didn't understand a word you said

silver grail
#

@night cloak I met a hacker then I videotaped, where do I send it?

storm flumeBOT
#

Hello, @silver grail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

hollow saddle
#

@night cloak can ya help me with question above

night cloak
#

@hollow saddle You can't.

remote socket
#

@night cloakhe can

hollow saddle
#

Means i gotta either keep bag on or skin off?

night cloak
#

Nope.

remote socket
#

@night cloak he can remove the back pack

#

I always do

night cloak
#

He can remove the skin of backpack. But that's what he already mentioned.

hollow saddle
#

Another bug, that's messsed up
Thanks for replying both

night cloak
#

I don't think it's a bug but a feature. It was introduced back in 0.10.0.

#

Annoying but sadly how it is.

cold arch
#

Hello ı need help

modern stump
#

guys i have and problem with my facebook account

#

what to do to acess the game

cold arch
#

I was banned 10 years ı never use hack pls some one help me

modern stump
#

who is the admin here

night cloak
#

@cold arch It's a misconception that people only gets banned fir hacking. Please revise the terms of service.

modern stump
#

@night cloak are u admin here

night cloak
#

I'm not but I can give you the same information as an admin, about game.

modern stump
#

ok i delted my facebook account

#

now i can not log into my game account

#

what to do

#

???

#

i have put money in my account

cold arch
#

@night cloak ı can swear no use hack , ı am playing mobil and my mach is over , ı am restaring game , loading screen ı see banned

night cloak
#

You cannot permanently delete your Facebook account. Just login to your Facebook > login to game > add a second login method > logout > disable Facebook again. @modern stump

modern stump
#

no u do not understand i can not log into my facebook account

night cloak
#

@cold arch You didn't read what I said.

modern stump
#

i have a verfication issue with facebook

#

so i cannot log into my account

night cloak
#

@modern stump You can recover your Facebook account. Otherwise there's no way.

modern stump
#

how is their is no way

#

my email is verfied

night cloak
#

You had a chance to add a second login method, which you didn't.

cold arch
#

@night cloak ı read mrs.hope why ı banned ı dont know ı am not use hack ı am not doing anytingh

modern stump
#

and how i should know tihs

#

this

night cloak
#

@cold arch Well, no one on this server has the power to lift your ban, nor we know how you got banned. Your only recourse is to file a claim, unfortunately.

remote socket
modern stump
#

how to coonect with support

remote socket
#

@night cloak see i dont have bac

modern stump
#

@night cloak

torn pendant
#

Name:STFツpicano
ID:5177630518
Linked by: Facebook&Gmail
Subject: Hi Pubg, You have been preparing my account up to 2029/3/ 15 I hope to increase the decision of your decision because I did not make any mistake or perhaps committed a line without my knowledge of the policies of the game I apologize to you and will not be repeated Please please recalculate me, thank you

night cloak
#

@modern stump You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

#

@remote socket Because you removed your skin.

#

@torn pendant Please contact with customer support in game.

cold arch
#

@night cloak okey ı send mail but bot is talk with me how ı can learn why my account banned can help me ? Send mail or talk with game support

#

@night cloak I would be grateful if you helped me

night cloak
#

@cold arch The game won't tell you exactly why you were banned for obvious reason. Just revise the terms of service to find out what you did wrong.
Checkout https://www.pubgmobile.com/terms.html

torn pendant
#

I do not understand how to communicate with clients I want help

night cloak
cold arch
#

@night cloak I am looking you send link. I am not doing mistake

upper void
#

Where team position is?

cold arch
#

@night cloak who can help me? Do you know? , who know my banned reason or how my account unbanned

night cloak
#

What's wrong? Can you elaborate? @upper void

upper void
#

@night cloak it doesnt show if we are in the first place, second...

night cloak
#

@cold arch Nobody will tell you the ban reason, you'll have to find it yourself.

upper void
#

I played two matchs more and it still didnt show team place

night cloak
#

@upper void oh my!

#

@upper void Did you report the bug in game?

cold arch
#

I think my account banned no reason , its a mistake

night cloak
#

You can tap on file claim. If it's a mistake, you'll get reply within 3 days. If it's past 3 days, just open a new account or uninstall the game @cold arch

cold arch
#

Look my banned match, And ı take a screen shot and share my instagram

#

I send message in game support alltime bot speak and talk is over

#

I never talk a custom support

#

Seson 4-5-6-7 RP 100 , ı buy 12.600 uc ı buy prime and prime plus

#

I cant this account mistake

#

Please help me 🙏

remote socket
#

If u dont hack u dont get ban

#

Or maybe gfx tool

pseudo storm
#

@upper void wdym "didn't show team place?"

remote socket
#

@pseudo storm his teammates location

pseudo storm
#

ohh

#

it shows in the screenshot he sent though

mossy mango
#

His team Rank

#

He's playing on War Mode and there's no "Rank"

remote socket
#

Oh i didn't see the pic

pseudo storm
#

he's playing classic

remote socket
#

No

#

Its war

#

Look undrr the map

mossy mango
#

The only thing that can show you the Team Position is only the one on the Map

pseudo storm
#

there aren't 31 people in a war made

mossy mango
#

Wtf

pseudo storm
#

there should be a symbol saying "war" on the right bottom corner

mossy mango
#

There are 20 people in Squad War Mode

remote socket
#

There is

#

Check bottom right

mossy mango
#

@pseudo storm then explain to me why he's bringing 2 snipers

pseudo storm
#

also the place will be surrounded by a blue zone

mossy mango
#

He's playing War Mode

pseudo storm
#

okay we are definitely talking about different people

#

🤦 my bad

mossy mango
#

Smh

remote socket
#

Xd

#

Lmao

pseudo storm
#

thinking about that thou,i don't get any ranking bar in kar98 wars too

#

same thing happens to my friend

mossy mango
#

Not to mention the fact that sometimes buttons are gone in that mode

pseudo storm
#

ehh i play on emu so i can't really say

remote socket
#

Yea

#

I hate kar98 war mode

#

Also my buttons are fine

pseudo storm
#

but sometimes buttons appear out of nowhere in war mode 😂

remote socket
#

@mossy mango

mossy mango
#

And "Wind" sound when jumping out from the plane is gone too when you jump too fast (jump instantly by the time the Jump button appears)

remote socket
#

@mossy mango well i have to approve that

mossy mango
#

@remote socket even Ibe hate that mode lol

pseudo storm
#

sometimes you can't go down at full speed in wars

remote socket
mossy mango
#

A Realistic game become forknife

pseudo storm
#

lol

shell kraken
#

In the next update can you add Ak 74u, grenade launcher attachment, and a shotgun attachment

night cloak
trim sluice
#

Just find a crats thats over 120 uc

#

It doesnt matter which one as long as its 120 uc

#

Or over

night cloak
#

like the premium crate and classic crate?

trim sluice
#

Yea

#

If its 120 uc or over

night cloak
#

i did open a classic crate and got uncommon

#

why didnt it work?

trim sluice
#

Try Premium crate

night cloak
#

okayy

zenith abyss
#

hi

vagrant onyx
#

@night cloak yea dude same stuff

#

They said they will fix it

#

But i am not sure they will fix it

#

Maybe in next update

viral bolt
#

our new clan

storm flumeBOT
#

Please refer to FAQ #7.4 in #481198147478224896 for further information, @viral bolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

stone thorn
#

@storm flume my spectating is always bugged when im connected to mobile data

pure olive
#

plz help me when i am playing pubgm spose i see straight and some time happen with me my camera angle go back help me i have clip also

wispy dove
#

And of course i have 29 days to redeem. And if i redeem it it'd go to waste as it will expire automatically since they scrwd up and set them as season 6 cards not 7.

night cloak
#

Guys

#

Why can't I send a message

vestal fable
#

LOL , the rp mission card is still not fixed?

#

Wow great job PUBGM , fake rewards...

wispy dove
#

1st one was gone to waste as no one acknowledged the issue but later. And this is the 2nd one now. Waste of 2 Mission cards.

gaunt orbit
#

Where is the support for players affected by hackers??? Do not say talk to customer support. They are a joke and do nothing. Bugs and hackers...what a load of crap.

upper void
#

@gaunt orbit chill dude, tencents devs are working on new outfits

cold flare
#

Is there a way to unlock extreme fps on my phone, becuz my phone can run extreme fps no clue why it doesnt allow me to run it...

#

I tried gfx tool the other day ( i know its not right) but it ran so much more smoothly, why cant devs just optimize the game for our phones to prevent us from using third party applications?

finite dragon
#

Helllp

#

@night cloak help pls

#

I investigated all 3 graphiti in Miramar I didn't get my rewards

storm flumeBOT
#

Hello, !

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

stone thorn
#

@storm flume hello. Problem : my spectating is always bugged when im using 4g data or mobile data connections

finite dragon
#

Sorry he won't be able to help

#

@tropic ravine help

tropic ravine
#

@finite dragon hey

finite dragon
#

Yes hii

#

@tropic ravine I investigated all 3 graphiti in Miramar I didn't get my rewards

tropic ravine
#

Have you tried repairing youe game filea?

finite dragon
#

Yes done

#

@tropic ravinestill didn't come

#

Is it like one investigation per match

tropic ravine
#

Have you tried reinstalling the game?

finite dragon
#

@tropic ravine no

tropic ravine
#

You can submit your claim to in game support. They might be able to assist you.

finite dragon
#

Where is it?

stone thorn
#

@tropic ravine any help in the spectating bug issue? I tried everything and still not working

tropic ravine
#

In the settings. @finite dragon

finite dragon
#

Oh ok I thought it was here

#

@tropic ravine thanks by the way

stone thorn
#

Is there a way to post in bug reports? Sorry im new to discord. Its channel read only to me and i verified my number.

night cloak
cosmic gazelle
#

Why there's no Prime Membership and BP purchasable items are showing up in my game?

#

I've even subscribed to prime

normal fulcrum
#

@cold flare use gfx tools 😂

stone thorn
#

@night cloak thank you ❤️

night cloak
#

No problem💙

split wadi
#

Already done?

#

I mean already fix?

#

Or not?

night cloak
#

@split wadi Fix for?

split wadi
#

Bug

#

+0 fpp everytime

#

🤔

night cloak
#

That's not a bug

#

Were you playing with your friends?

split wadi
#

Thats a bug bro

night cloak
#

I don't know tbh

#

I play TPP

split wadi
#

Bug +0 always chicken or not no minus no +

heady jolt
#

UC is taxable under gst India? If so how much rate it is taxed?

night cloak
#

No tax needed @heady jolt

#

You pay the right amount only

past birch
#

@heady jolt 18%

#

but the price you pay includes taxes

heady jolt
#

What's pubg gstin number?

past birch
#

gst is levied by playstore and app store as they are the one selling on behalf of all apps including pubg

fallen anvil
#

@split wadi ur account is blacklisted

split wadi
#

Why blacklisted?

#

Why in tpp i got + in fpp i got nothing

#

How to fix that

#

@fallen anvil

stark latch
#

Stucked here!

weary kayak
#

@split wadi ratings are depending on ur gameplay... the screenshot u r showing says that u died too early giving u negative ratings. Since the Tier Protection event is going on, the game doesnt give you negative ratings and the least they can give is 0 (which is shown by +0). Hopefully this answers your question.

split wadi
#

Nope

#

I dont have tier protection

#

🤔

#

Already use

weary kayak
#

show me your lobby

split wadi
#

Ok

#

@weary kayak

weary kayak
#

play another round and see if it is working or nah

stark latch
#

Tier protection ended yesterday

#

It was 24-26 may

#

I am stucked at loading screen!!

split wadi
#

Ok

weary kayak
#

@stark latch try closing your bg apps and try again... if it dsnt help, restart ur device

timid timber
#

I think there is an issue with the loot

#

???

#

Fix

split wadi
#

Still 0

#

@weary kayak

bold siren
#

Many users are facing that bug currently, @split wadi. You can report the bug in #555492558428700682 and wait patiently. I know that other players can see your + points.

split wadi
#

No

#

Because my rank is stock

#

😿

#

Stock in gold 1

#

And also my region ranking not ranked

#

Not counting in ranking

#

😿

bold siren
#

Could you give me your in-game-name, @split wadi.

split wadi
#

MWメKuneho

#

@bold siren

bold siren
#

Could you please allow others to see your results for a moment, @split wadi?

coarse lion
#

Today's Ramadan sign in event reward was royal pass mission card,when I collected it it's showing that it is of season 6 and will expire in 1 hr

#

Help

spring flame
#

It is a known issue, @coarse lion.

split wadi
#

Ok

#

Done already @bold siren

#

Check my result

lofty tinsel
#

😃

brisk knot
#

Any mod help me

#

To meet real people on customer?

#

My tier is freeze ;-;

#

I'm a good player I don't want to play with bots

#

It's showing Squad-Sanhok on career but I played on Erangle

spring flame
#

Real people? Did you chat with artificial ones?
I'm just kidding. Customer support gets a ton of reports daily and it is impossible to look into each and every one so they use robots for automated replies. You should be patient and they will contact you ASAP.

brisk knot
#

@spring flame tried 6 times

flint garnet
#

@brisk knot try getting to top

brisk knot
#

They have big community? They should not hire 4-5People to check reports instead of Using robots?

#

@flint garnet tried 9 chicken dinner

#

😭

flint garnet
#

@brisk knot have you tried other modes?

brisk knot
#

TPP?

#

Or server?

flint garnet
#

Duo, Solo for example

brisk knot
#

Ya

#

Tried on Duo

#

😞

mint hinge
#

Pubg mobile have 50 % hacker

brisk knot
#

@mint hinge no one will help

#

(:

#

Just report them

spring flame
#

Thank you for the inaccurate information, @mint hinge.

mint hinge
#

coc is better than pub

#

Pubg

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

brisk knot
#

@spring flame I will tell you make them manual ban

Check in ASIA DUO

mint hinge
#

No one hack the game

brisk knot
#

Top 100 are hackers 90%

spring flame
#

No more off-topic conversations please.

mint hinge
#

@spring flame @spring flame I have recorded the hacker game play

brisk knot
#

@mint hinge post it on fb

#

They will get manual ban

storm flumeBOT
#

Hello, @mint hinge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

brisk knot
#

Can u tell his name? If I know 😉

#

If there is Mental Clan so don't post it

#

It's my team to spoil game
Until my glitch is fixed 😔

mint hinge
#

Ok

night cloak
#

@brisk knot You're posting this 3rd time, if not 4th. We've told you, nobody in discord can help you regarding your issue. Please avoid posting it here everyday, otherwise, it will result in moderating measures being undertaken.

brisk knot
#

@night cloak that's same happening about tencent. If we use hack don't get ban if we use glitch we get ban!

Same here if I need help no one help me
If I ask help they will say to be banned

#

Weirdos

spring flame
brisk knot
#

Never mind it's better to play with hacks..

haughty cypress
#

it'd be a miracle to understand what you just said there

mint hinge
#

@spring flame I send the clip to you

night cloak
#

You gotta understand that we are all normal people like you, we're just volunteers and this is a community server - there's no devs here to look at or solve your issue. All the actual game admins are the ones managing in game support.

brisk knot
#

@night cloak then how to contact with Dev?

#

To give money first 😂😅

night cloak
#

The devs are the ones managing the in game support. If they cannot help you, we can't do anything about it. It's out of our hand.

brisk knot
#

Just tell me one thing
If in random squad 4 people are comes from against country and start racism and starting talk about kill or anything
So how we can report?
That's weird we should wait until complaint to police station. And ask cops? To contact Dev?

spring flame
#

Report them using the Report button.

brisk knot
#

😕

#

So why hope said they cannot help you?

#

It means report button is useless?

haughty cypress
#

yes. basically.

brisk knot
#

By using html
<button>Report</button>

#

Just?

#

Is called report?

night cloak
#

@brisk knot There's no point raging about it in here. If you don't feel safe with the report feature, you're welcome to file a case with your local law enforcement. And please move this discussion to #pubg-mobile.

brisk knot
#

Just tell me one thing
And explain it properly.
Dev maybe make you volunteer ! And you should have contact with some developer for serious contact and they earned a lot Why they don't hire? Some people..

Next thing.

Why this chat is for? To contact on customer support?

night cloak
#

Yes.

brisk knot
#

It's more than 1 Year to play pubg.

#

ThePan helped me a lot

night cloak
brisk knot
#

Useless. To ask help
Okay sorry for requesting for some help
Maybe money needed to help me out

#

I'm not going to pay

iron gate
#

how to subscribe? Writes that payment is declined

vestal fable
#

@spring flame Yo you said it's a known issue , so are they doing anything to fix it or they just gonna ignore it? Last week same thing was reported and no action was taken .. the skip card is still missing ..

night cloak
#

@iron gate Can I see screenshot of the declined message?

mint hinge
#

Again hacker.wtf game

#

Full of hacker

#

Every single match...we phase a hacker

#

They in ace

#

50 kd

#

Most kill 50

storm flumeBOT
#

Hello, @mint hinge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

mint hinge
#

We quit pubg

iron gate
#

@night cloak I asked the bank they said that the restriction was removed, I cleaned but still

spring flame
#

They require time to fix it, @vestal fable. Thank you for being patient.

iron gate
#

It is written: payment declined, card declined

river linden
#

I have lost my social and PUBG account , any developer please help me

cloud path
#

how to become seller uc pubg mobile?

jovial wolf
#

When are the India bonous challange available?

native rampart
#

@tropic ravine

torpid torrent
#

@tropic ravine

night cloak
#

@jovial wolf No information.

#

@native rampart @torpid torrent Aloha! How can I help you?

jovial wolf
#

LS crew nepali?

night cloak
#

@cloud path You dont have to. Buyers can purchase from either in game or Midasbuy.

jovial wolf
#

@night cloak humm oky

native rampart
#

yes nepali @jovial wolf

jovial wolf
#

ayeee

night cloak
#

@river linden You'll have to recover your social, otherwise there's no way of getting it back.

river linden
#

@night cloak my FB account is hacked using phishing and data was transferred from global version to Vietnam version

night cloak
#

@iron gate Since your bank removed the restrictions, I suggest to remove and re-add the bank/card to your google account.

jovial wolf
#

no way how can it be transferred

night cloak
#

@river linden Well, then you'll have to stick to Vietnamese version. Or you can open a new account. Make sure to add a 2 step verification on your social media account to avoid issues like this.

#

@jovial wolf If you prefer commenting, the best channel would be #pubg-mobile for you.

lavish wing
#

Any news on loading screen bug

river linden
#

@night cloak can you inbox me to help clearly

night cloak
#

@river linden There's nothing to help about it, apparently.

#

@lavish wing Did you try the beta? Maybe it was fixed in beta.

native rampart
#

can we unlink a fb account from pubG?

lavish wing
#

I am unable to install beta on my device

river linden
lavish wing
#

It says app not installed after doing everything

night cloak
#

You cannot unlink but can revoke access so nobody can login from a particular linked social media account. @native rampart

#

@lavish wing ow that's sad. Just wait 2-3 weeks, the beta should come to live version.

river linden
#

@night cloak when i login using my Gmail account which was linked to my account , i get this error

lavish wing
#

I encountered this bug yesterday at least 5+ times.. extremely frustrating

night cloak
#

@river linden You'll have to download and play in Vietnamese version, you can open a new account in global.

lavish wing
#

Everytime I had to reload game and by that time I drop in water or with offline players

night cloak
#

@lavish wing Yeah, there's this bug and the 180 degree bug is very frustrating. Hope they fix it soon.

river linden
#

@night cloak i downloaded and logged in Vietnam version also but it creates a new account,

lavish wing
#

Need a hotfix on these

night cloak
#

@river linden That's weird, did you try to login using the same social media account?

#

@lavish wing Hotfix won't be here, it will be directly fixed on live update, I think.

river linden
#

@night cloak in global version, i linked my account with FB and Gmail, then my FB account was hacked and logged in Vietnam version, and the hacker disabled permanently and reported my FB account. Later he linked his Gmail in Vietnam version to my account

vagrant onyx
#

@lavish wing i am sorry dude

night cloak
#

@river linden So basically you're out of luck. Well, it's a lesson for you: never share your passwords with anybody else. Now you'll have to create a new account, unfortunately.

lavish wing
#

Sucks man to bear with these for next 3-4 weeks

vagrant onyx
#

@lavish wing yup dude

mortal osprey
#

Hello,I can not log in to your account, crashes on the boot screen

river linden
#

@night cloak according to my research, only PUBG developers can help, to send a cloud data of my account on my account again

night cloak
#

@mortal osprey Does it crash after trying to login? Or it just crashes before the login screen?

mortal osprey
#

@night cloakafter login attempt

lavish wing
scenic lintel
#

Hey, did somebody got 2mb ingame update i got it right now is there some new outfits they are going to release 😀😆🙂

night cloak
#

@river linden It's not possible actually. They cannot send you cloud data if there's no social media account attached, of your own. They can give access to only linked login methods. Which are Facebook and Google. But you don't have access to Facebook anymore and you don't own the google account, so it's just gone. Forget about it.

#

@mortal osprey Is the login method Facebook?

mortal osprey
#

@night cloaktried everything and reinstall and even phone reset all the same

night cloak
#

Dw, it's a bug. Just answer my questions.

native rampart
#

my fb id isnt working and i cant login using google account in my iphone ! any help?

mortal osprey
#

@night cloaktweeter and Google play

night cloak
#

@lavish wing No idea. Check and let us know.

#

@mortal osprey Both crashes?

river linden
#

@night cloak they must provide an option to change data from Vietnam server to global

night cloak
#

@native rampart You'll have to stick to an Android device, unfortunately. You can have a new account on your iPhone.

#

@river linden Nope, they shouldn't, since the government is highly against it.

mortal osprey
tired hornet
#

hey india bonus challange is going to expire after 1 june ?

night cloak
#

@mortal osprey Both crashes? I mean google play and twitter.

river linden
#

@night cloak then why they allow to transfer data from global to Vietnam version

night cloak
mortal osprey
#

@night cloaktied to Twitter and Google play, on any other account comes

night cloak
#

@river linden It's not transferring. Once you login to the Vietnamese client, it means you have no legal permission from government to play in global version again. It's a restriction from a country, developers cannot do anything about it.

mortal osprey
#

@night cloakOlin time some notice h screen did and more it did not appear

tired hornet
#

@night cloak okay thanks