#questions
1 messages · Page 472 of 1
So is there anuway i can get unban again so i can buy uc to get royal pass
@night cloak You mean you got banned for refund fraud? Can I see a screenshot of the ban/errot message?
Yh ban for redund thing
S
@night cloak i got ban for the refund thing but i didnt realize tht was thing
WHAT???
Did u not know that refund causes ban? @night cloak
@night cloak one time i refund cos i didnt recieve the uc i bought amd payment wemt thru then after i did it few times qithput realizing the consequences
Your fault
@night cloak is the anyway to get unban from it?
Sometimes u don't get uc instantly
No
@night cloak ik
@night cloak but the payment went thru so i got annoyed tht i didnt get the uc
No one's gonna unban you
So
Stop wasting ur time
Lmao
Stop crying here
No one's gonna do anything here
@night cloak I think the ban is only 1-2 months, no?
And appealing a ban with the argument that you did not know the ToS will not be valid.
@night cloak so its not permanent i will be able to make purchases again in a month or 2?
@night cloak Can I see a screenshot of the ban message?
@night cloak it doesnt say i been banned but i know have been cos i know what i did to deserve it but any1 i dm it to u
@frank charm use Thailand VNP on NordVPN or check other locations on your VPN
Sometimes some VPN doing wrong country.
Guys I have a question why pubg m on emulator got a lot of hacks and no one can detected it?
@night cloak Oh you were actually not banned from game. Just purchase. Lucky.
Hello, @little mulch!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@night cloak yh just purchasing uc and other bundles
I mean I am sick of it my friends plays from emulator with Me and ever time we face a lot of hackers
@little mulch same for phone users. I think they working on it... i hope. I think thats Why we have protection tier event
@little mulch it will never end. It always will be cheaters. But I hope that the number of them will be smaller
@night cloak how long do u think the ban will last
should I use gfx tool so I wont get frame drops?
@night cloak Forever, you have to contact customer support and apologize. Swear not to take refund again. Maybe they will have mercy and remove the revoke.
I Just want to have fun with my friends 😢😢😢
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@little mulch also remember that emulator players shooting and moving a little bit differently so that’s why sometimes they can be misunderstoodly taken by a cheaters
@little mulch Play custom games. Surely there's less cheaters.
So GFx tool is bannable?
Okeh
@night cloaki contacted customer supoort but they not reply could u tell them about my situation pls and tell them i won't ever do it again pls i beg
thats bs considering a lot of players are complaining tencent wont fix frame drops
@little mulch theoretically yup GFX is banable but many of my friends using it and didn’t get ban
Well ye but not all of them throw bomb randomly at u while u r camping in House for ever
@night cloak We can't help in discord. Wait for them to reply, they usually takes around a week.
And flashdog is also bannable?
@night cloak its been 3 weeks
@little mulch I don’t even know what it is 🤷♀️
@night cloak Send them a reminder.
How many times did you take refund?
I have 2 times each weekk
Flashdog best gfx tool for pubg m it works with me better than GFx and I proud to say I play it on 40 fps on hd
damn
@night cloak 3-5 only when i didnt recieve the uc but i after i got refund i got uc aswell thts qhy i got bann and im sorry for tht TRULY
@little mulch Any apps the interfere with games other than VPN shouldn't be used. If your account doesn't matter, and you can keep creating account, then it's your choice whether to use it or not.
wait why do some people get banned for using vpn?
Good to know, Oh boy smooth graphics I am coming
@night cloak wow 3-5 times. You are just sooo lucky. I don't thin you can ever purchase again. You will have to open a new account if you wanna get latest cosmetics.
@pure mortar Using VPN, no-nobody. Question is what were they doing using VPN.
oh damn
@dense sand Block them.
wait..... why do I still even encounter hackers?
Yeah i did it already @night cloak
mostly in asia
@pure mortar Is there any PC/mobile multiplayer games without cheaters? You can play on PS4/xbox for a cheater free environment.
I think fortnite doesnt have hackers
but I dont wanna play fortnite since I have no idea how to build
@pure mortar On mobile, there's less cheaters because they don't allow anybody to play with rooted phone. Anyway, we can discuss more about in in #chat.
nah Imma just go play pubg again
Why doesn't my team's merit reduce??? even though I have reported them because I intentionally committed suicide
I have so many questions
Their merit will only be deducted if they’re violating the rules, @silver grail.
Yes, @pure mortar?
@silver grail If you did it then you receive the merit reduction. I had a friend accidentally use a grenade in the car and killed us all. Their merit dropped by 40
to @silver grail since he is trying to reduce his teammates merit
they enter the game then kill themselves in the match by leaving me alone. I want to get out but my point will decrease plus my defeat increases. In the end I won with just one myself! Very unfair to me !!!
also is there any possble way to still earn the Content creator role?
Bah! I play squad by myself...not a problem
@gaunt orbit is it if one team reports him but if he is your friend and he doesn't accidentally do it for reporting him?
Do you lose merit if you kill yourself? Also with tier protection on you should not lose rank points
I am not sure
You can’t right now, @pure mortar.
oh.
That’s not available.
ok
Last season when my squad was trying to complete the Sahmee mission we would kill ourselves when there was no one left to shoot. We did not lose merit. I am not sure if the rules have changed for this season.
@gaunt orbit it's not about fighting the squad alone but the injustice where I really want to play with other players but they are united in suicide in a match !!!
FYI - thank you PUBG for the Tier Protection. This gives me the opportunity to report hackers without losing rank. If this is intentional then it is great!!!
@pale falcon they all broke the rules because they deliberately left the match together!
@silver grail I know but what can you do? What rule did they break? If you reported them then PUBG will deal with them. Drop them as friends.
@pale falcon even 2 of them were immediately disconnected!
any mods here to help?
@gaunt orbit they break the rules because they disconnect!!
I do not know about that rule. People have internet issues all the time and are disconnected in game.
what's the use of a reporting system if it's not used fairly!!!
Ask customer service...lol
@gaunt orbit they did it intentionally because of that I reported the three of them!
Question: where did they put the avatar information? I cannot find it anymore.
On 20ms but kept on running at the same place again and again wtf
Bandwidth issue between your device and servers
Do you play with randoms @silver grail?
Developer 80% of middle East server duo conquer are hackers . I can prove it with video and id
my pubgm crashes on note3 neo
2 gb ram 6 cores
more like it randomly closes
but it plays well
also it has black objects and stuff
@lunar spade Report them ingame
@night cloak Note 3 neo is pretty old
I suggest buying a new device
@bold siren YEP
@lunar spade more hacker will coming in Middle East dude ^^ u can prove it yourself 😃
Game I'm Deleted Install And Now I Can't Install. I am getting an error while downloading
Sorry for my good English
And Solutions Are Not Working
Most of the hackers has reached conquer ! How they are not banned yet. He just created this account three days ago
Good, good
You can report the cheaters. Kindly read #481198147478224896 5.1 How can I report cheaters? @lunar spade.
If only that worked 🤔
And?
Where's the response to our report?
😂
They still rule the leaderboards
And we get more outfits
Lags bugs glitches
Remember that there are many reports and bugs, the staff are working hard to make the game better.
Pubg new name is bug-g
@bold siren you play the game?
You shouldn't be having discussions here, @cold tinsel.
You'll receive a verbal warning if you continue.
🤣
Did you try restarting your game, @royal nova?
They are working on bringing u back😂
Look at that 432ms
What about the 180° glitch i am facing it since last season they didn't fix that glitch/bug yet.
Ouch dont expect that to get fixed anytime soon
They will fix it in due time, @royal nova.
K bai before i get warned
I participated in India bonus challenge got 320 points but not showing while redeem of tickets
Give my 30uc back right now
I changed my profile Pic in fb... But coming back it's not changed in pubg why?
Coming back to pubg*
@night cloaksame happened with me till next season it haven't shown me I msg to everyone but none will respond
From inventory
Please be more specific? It changed so drastically that I’m frustrated. Are you able to send me a screenshot @frigid forum
@royal nova i heard that it's been fixed in 0.13
@polar widgetwait
I changed my Pic in fb but its not changing in pubg
@polar widget
Press on the inventory and appearance if you wanna change your avatar, @polar widget.
oof
Alright but how do I change my frame and avatar photo?
Go to your profile and this is the edit button
Your avatar photo will be changed as your FaceBook’s profile picture if you are connected to FaceBook, @polar widget.
@bold siren alright, makes sense. How can I change my frame?
Just like @hollow saddle said, @polar widget.
OMG! 😲 I did not EVEN see that! Thank you so much!!! @hollow saddle
there is no action against the player who disconnected from the match?
I've got a team that deliberately disconnects from the game several times
Its is Very Unfair!!!!
No, they’ll just lose their points. You might wanna start playing with someone else then, @silver grail.
what's the use of a report? if they don't get any punishment
Report system is like placebo effect
Report Player: Malicious AFK -> D/C'd or remaind idle . For Whatts????
Why would they get any punishment for disconnecting from the game? Maybe they got a reason. You report people when they team-kill, if they cheat or other reasons like them, @silver grail.
@bold siren reason? you give me an unreasonable answer!
@bold siren before the game starts they are still connected when they have plunged and landed they suddenly disconnected from the game and worse they did not return
I just mentioned two reasons. However disconnecting from the game is not a good reason to report someone, @silver grail.
As I said, they got their own reason, it can be internet issues or any personal problem, @silver grail.
@bold siren Why not? it was clear they were intentionally harming other players who really wanted to play with them but were abandoned without their statements
Find a better teammates then, @silver grail
@bold siren I don't think it's possible because I've experienced this many times when I play with random players
@bold siren this game is really inconsistent!
@bold siren for what purpose a DC report is made if there is no point
A person can always quit the game before the plane takes off. So if you see them quit, you can also quit and find a better team. If they quit after by plane has come, then they lose their points. You just have to find better teammates next time. It's not something we can do much more about, @silver grail.
Find better players in lfg channels and you can have conversations about it in #pubg-mobile.
hi
How many matches can you abandon before being banned?
Silly question but ive been banned for 5 mins and would like to know tbh
Does Google have some error? 1.8gb game downloaded, Google stopped it and said error occurred.
What name glitch were you referring to, @sharp thistle?
What was the error message, @night cloak?
@lime juniper download failed.
I am not entirely sure, @night cloak, but try to avoid leaving many matches in a row.
From Google Play, @night cloak?
How may we be of assistance, @strange thunder?
@lime juniper yeah! Also occurred last time when I tried to download pubg.
The only option which remains after this, take it from SHAREit from a friend or someone.
Do you want me to upload the OBB file and share it with you? You can then download it and move it to the appropriate location of your internal storage, and proceed by downloading PUBG MOBILE from Google Play again. This would only download and install the APK file itself (around 30 MB, I believe), as it will find the OBB file and not need to download that over again.
This way, you will receive Google Play notifications for future game updates. If you download the game from third-party sources, you will need to manually confirm whether an update has been released and download it yourself.
Send that to the customer service instead, @night cloak. Please behave here. We are volunteers.
When I am going to start the game to play of an error of extension failure, so it is for all the users of the game pubg mobile lite @lime juniper
Are you able to provide a screenshot?
Why developers are not taking any actions against cheaters / haclers
Hackers
Even if we reported
Yes, I am a moment.
Sorry to say, but insulting the company here does not let you return to the past to win that match, @night cloak.
I have video can serve?
Even if it may be hard to notice, they are constantly combatting cheaters, @night eagle. Just to use an example, a competitor has way worse problems in this regard. You can be lucky that it is not that bad here.
For further questions in this regard, you are advised to reach out to the customer service. Please remember that we are but volunteers: we are unable to assist with such matters. All we can provide here are words on how to proceed by contacting the appropriate authorities.
Yes, @charred olive. Please assign yourself the Lite role in #504819353049628683 and send it in #lite-support.
Unfortunately not, @night cloak; considering that we are volunteers and not game staff, such complaints do not lead to anything else than negativity.
I can not go to the lite support lite
You need to assign yourself the role in #504819353049628683 first, @charred olive.
We need a hacker thread. If you are serious about eliminating hackers then please create this thread
I can not go to the assignable
We are not game staff, so a channel as that servers no other purpose than arguments and conflicts, @gaunt orbit. You are free to create your own servers for such purposes.
@@lime juniper It's easy to notice if they are cheating or not I have proof
Why not, @charred olive? You do not need to write in the channel, just react to the message.
Hello, @night eagle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@gaunt orbit I agreed
Is this not the official PUBG mobile? In game reporting is not very good 😉
PS you cannot 'friend search' if you do not have the characters to perform the search
This is not a customer service server, it is a community server. Developers are not available here.
if anyone has the ability to find these players it would be PUBG themselves
Thanks Error. Where do the Devs hide?
Yes but I managed to find more than 3 hackers I have full proof
Now, please use #pubg-mobile to discuss this.
@lime juniper where is this page for me to respond
Click on #504819353049628683, @charred olive.
But these reports are useless
Do not force us to mute you. You are free to use #pubg-mobile for conversations.
Sorry for spamming in support
I'm real awful at sanhok does anyone have any general tips?
Feel free to ask in #pubg-mobile, @void dragon.
@lime juniper can u provide me with the link? I have been trying to get it.
Yes, sure, @night cloak. I need to upload it first, then. Do you have to wait for ten minutes or so?
@lime juniper yeah! I am okay with it. Thanks for the support.
Here you go, @night cloak. In case you are unfamiliar with how to proceed, follow these instructions:
1. Download the OBB file from https://drive.google.com/file/d/1HBhv54OXuOpTxhG9q4gLf5SmmFKyAmHE.
2. Install a file manager, such as https://play.google.com/store/apps/details?id=fm.clean.
3. Open the file manager and navigate to Android - obb in the internal memory.
4. Create a folder named com.tencent.ig inside Android/obb/.
5. Move the downloaded OBB file (main.11021.com.tencent.ig.obb) to the newly created folder (Android/obb/com.tencent.ig/).
6. Download PUBG MOBILE from https://play.google.com/store/apps/details?id=com.tencent.ig.
hello i need help please my account has a big problem and for 3 seasons ! still have the problem cann anny one help me here ?
What is the issue?
Are you sure you have selected the correct server, @brisk knot?
@lime juniper ya sir I'm, Asian player
Even I chicken dinner
+0
But there is another situation.
When I play with team mates and I died before and leave the match then it will show +43 etc
But when I see my career result it will show Bronze 1200
Can you unfreeze my account from server?
Please sir?
@lime juniper sir i also dm you for my problem.
@lime juniper thank you very much for the support. Means a lot.
Feel free to ask should you need any further assistance, @night cloak.
@lime juniper yeah! I will save the link for now. Thanks! :pubgmairdrop-1:
@lime juniper sir can you fix my problem. It means discord is still alive to help.
You should contact the customer service regarding this, @brisk knot. However, it may be that you are just looking at the statistics in the wrong server.
@lime juniper I tried 5 times
Always facing bot
Someone told me to chat with ThePan Or Error they will guaranteed help you
im a player of pubg since the season 0 , at the season 4 if i remember i was randommly banned , after contacting pubg ... the account worked after 4 days ... , evereything ok but i didn't get anny title like beerseeker close encounter ... even if i were on top 100 and better than the last one on the server i cant see my name on the country top 100 and they dont give me anny tags since vikendi was released ! @lime juniper
I've met the same player twice and he deliberately committed suicide in the sea after he disconnected him
really very unfair because there is no punishment for him other than his points are reduced
@brisk knoti dont talk about tier but JUSTICE for player!
Please remove the hackers from this game
@tired pelican they will dont
If you use gfx tool
You will get ban
But you will use hacks no ban!
I'm very sure he committed suicide in every match without a fight!
@lime juniper uploaded just now.
@brisk knot but why?
What is your username?
Any mods here?
My ID:5297754436
USERNAME ๖MG么AnuRaG๛
Sir please help me out
It will be +++++rep for you :(
@tired pelican ya error 403
I can search for your profile in the game and see if I see any difference. Do you have the career results public?
@lime juniper yes
I also added in my bio
Please unfreeze my tier. Tencent
@lime juniper sir send me friend request we will play together 😛
@lime juniper
@lime juniper where i can contact pubg support about reporting?
Hello, @silver grail!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
It shows like this to me, @brisk knot.
@low sentinel Wait 6 more hours.
@lime juniper I was really annoyed with the player who intentionally committed suicide at sea then disconnected
Check this out my name isnt there even if i should be 85 im unranked @hope im always waiting till the update but it stays unranked even if im top 100
@silver grail There's nothing wrong with that, I suppose.
@night cloak
@silver grail report it. Easy.
@low sentinel It will count you in every Monday. There is a bug too for people who recently changed flag.
@night cloak it's not annoying.
My tier gets freezed that's too annoying.
@night cloak i had this bug for 3 seasons in a rrow even if i change the flag what i should do ?
It must be a new update bug ex dee
@low sentinel if you very good player. Then you must be get the Title
@night cloak are u kidding me? His rank 1 squad wins in Nigeria because of the result of cheating by throwing himself into the sea after it is out of the game. Its not fair for other player!!!
@low sentinel I mean the bug persists when people change their flag. Since you're having the issue since past 3 seasons, it seems to be a concern. Can you read #555492558428700682 pinned message?
One sec
@silver grail You mean you can be #1 in your region by dying in sea?
The best you can do is to contact the customer service regarding that, @brisk knot. Have you tried to play on a different account too?
I don't know how it's possible.
@lime juniper ya I tried to contact customer but I faced bot 5 times.
On my guest my tier is not freeze it's fine
@night cloak he means people kill themselves on purpose by jumping in the sea. Conclusion he wants something to be done towards this
Has your account been suspended earlier, @brisk knot?
Please sir @lime juniper you can help me out
I bought rp/prime member ship
@lime juniper nope
@wispy dove It's not against rules, I think it's fine.
@night cloak I think it is fine. I do it too so LUL
You should contact them again and wait for a reply, @brisk knot. We cannot help with such matters here.
I just don't play the last 2 seasons s5, s6 bcoz I forget my password. And my recover mobile sim is blocked
@lime juniper sir i said all are bots.
Tried 5 times
But we cannot help here.
And I talked with telegram group so they said to contact you
But suddenly ThePan is left
I do it when I mistakenly choose wrong server, or change my mind while still on a plane. Idk why it's related to being #1 in a particular region.
@lime juniper sir please can you message it? To customers
@brisk knot we all bought the rp/prime membership. Yet no bug fixes. Buying tencent's offers =/= they'll fix anything. We are only a money cow to them and thats it lol
I cannot help with game related issues, as I am only a volunteer. We do not have contact with the customer service either.
@night cloak i usually do it when i'm doing an rp mission but the plane distance isn't in the place i have to do the rp mission in it LOL
No one help.
No help from discord
No help from rb
No help from customer service
I think money is way to Help out
TenCent wants money!!! And wants hacker
@night cloak shall i contact you after monday s tiltle update ?
G o t t a l o v e t e n c e n t
Anyone tell me when the Tier protection has been removed?
Someone told me that tier protection + your account is glitched.
If this game was completely managed by PUBG Corp itself and only PUBG Corp it'd have been 10 times better.
Tier protection has nothing to do with increasing your rank
You won a match, means your rank should raise up
@hope#1234 he accidentally died at sea after it left the game leaving the team. logically we who really want to increase rank are not likely to deliberately follow his way, besides we lose points we will also experience defeat so in other words we have to (forced) win the game alone. Then if we win it automatically gets a victory without doing anything !!! We are trying to make a hard-won victory while he just enjoys it even he hasn't been in a match for 5 minutes!
Tier protection prevents you from losing rank only
@low sentinel Since you're having the issue since past 3 months. I'm guessing somehow your game account is no longer being placed in region leaderboard. There's another person reported the same issue a week ago. Seems to be a bug too.
You can either contact customer support in game or fill the form pinned in #555492558428700682.
Playerunknown's BugGrounds
@night cloak thanks for the help
Your only hope is to wait for season 8 and your rank resets. Then your rank shouldn't freeze
Players
And there moderator keep saying to visit customer service.
We are joke to tencent
We really are
@silver grail That doesn't make sense. Anyway, after the 0.9.5 update, the developers made this feature that if someone go afk for longer than 10 minutes, they'll receive no points. And about your concern, the zone hardly moves to sea. Like once every 20 games. And it's not possible to win matches when there are other players playing on the same match too. AFK person is never a threat.
I can't play duo in Asia
Every match
Hackers
They will only wake up when they lose their players or people stop spending their money on their game. But we all know it won't happen lool
@low sentinel Good luck.
Prime and RP. No one should buy these until tencent fixes every single bug.
I wasted my 50$ In this month
Hello why ban my account
@worn nest ban or tier freeze?
It's not like there's a magic wand which you swipe along the game and all bugs get fixed
@brisk knot I think you were already told that we are not affiliated with customer support in game, nor the developers. You're only wasting our time as well as yours. You should move this discussion to #pubg-mobile.
Ban
It's a long code and every alteration creates complications
Now,To fix that it needs time.
I don't know why
From 0.13 we know that some bugs such as 180° glitch have been apparently patched
They are working at the pace, complaining here is not gonna change anything
Who actually deserve it
Please move to #pubg-mobile.
@tidal mist making. a. dedicated. team. for. bug. fixes. isn't. hard.
ThePan is best 😭
@night cloak why ban my acc
Still respect for pan!
Any freaking game in the world has 5 - 10 devs for bug fixes.
@wispy dove What do you think that the same guy does graphic designing and bug fixing?
No one help. Me after thepan left
oh and hey mr genius,more people working on a code = more bugs since everyone codes in his or own style
@lime juniper can you tell @brisk knot to move to #pubg-mobile?
Do as Hope said, please.
Read what i said? I literally said they SHOULD hire people with only 1 job. Fixing bugs. Every game team for any decent game studio has a bug fixes department
@lime juniper sir i need to see there
That any mod help anyone or it's useless?
We are useless when it comes to customer support that we have no control over whatsoever.
Tencent has no bug fixing department
@wispy dove I told you already that bugs do get looked and worked upon, complaining here will not change anything regarding to that.
@night cloak help me
Ah yes. That's completely true! That explains why my screen is stuck at loading when matching
lmao
@worn nest Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
You people amuse me
As said, it does not help to repeat it here. We cannot help.
@wispy dove The screen issue has been reported already and it's not even a week since it surfaced.Be patient.
I mean, We all have been patient. All that time. Like how the lite version is neglected now for 7 months. But hey, I gotta be patient. Right?
@brisk knot If the customer support cannot assist you, we cannot do anything about it. There's no point discussing about it here any further.
🤔
This server is PUBGM server and the Lite devs/team has nothing to do with the actual game.
Samboy is my friend I told him to ask there
Let me change my mind @worn nest
It's trash
Again this is PUBGM server/support not PUBGM Lite support
Hmmmmmm. Yet i see #lite-chat , #lite-news and #lite-support
You're at wrong server, for lite version please go to discord/battlegrounds. That's where the lite folks are. And as far as I heard lite is at beta stage, you don't get to complain when the game is still in beta.
Mobile lite is in beta too. For discussing about lite version, please move to #lite-support or #lite-chat channels. @wispy dove
No need when there isn't anything on the works for the dead game
Good.
This is my Proof!!!
Yep. Good. You got my answer now as to why i'm complaining here
@silver grail They'll die eventually outside the zone. How is it helping?
@night cloak they are not dead in the zone !!! But they accidentally died at sea !!! I have said it many times.
Losing points to get bot gameplay is a strategy, it's not actually considered cheating.
@tidal mist but he's got Chicken Dinner without doing anything!!!!!
@night cloak I know but this is very detrimental to other players who really want to increase rank!
Okay, now I understand your concern.
He's taking help from random team wins. That's strategy. I shouldn't call it cheating.
@night cloak 96 wins because of the team's hard work !!! not him alone !!!
@night cloak for honest players it is very detrimental and can be said to be fraudulent
I understood. Since it doesn't violate the game's ToS as of now, there's nothing can be done. @silver grail
@tidal mist He has a different point, check his conversations.
@night cloak for what disconnect report is made as an option if not useful at all ???
I wouldn't call that a strategy. But it's their choice to
Disconnect report is made for being afk on purpose
@silver grail There is a disconnect report feature but it was introduced to avoid teaming up. It's not to prevent smart people from ranking up in an unfair way. But if it gets repetitive, the team will bring new rules.
@night cloak 2 times I have to try to make a victory !!! while they did nothing !!!
@silver grail Randoms will always have issues. I understand it's really frustrating, but there's no rule for that now.
@night cloak I'm very sure they often do things like that but there are no consequences for them !!!
There shouldn't be any rules towards it dude. Just if anything they should create a practice mode full of bots only and ranking mode should be players + a couple of bots. Committing suicide in the sea or disconnecting without your will isn't an offense
@silver grail For me, you're the first one to bring such concerns here. You can suggest developers by tweeting pubg mobile in twitter. If they plan in implement a feature for that, it's good.
Games like Apex got the thing where it kicks you out for being afk/disconnected but you cant join in again.
What can a person do if one can't afford to play on hight end device or internet.
Find yourself a good squad
@night cloak because for me like this is cheating! this is very unfair for players like me
Most randoms don't even play as team. Doesn't really matter
Can having gltools installed on your device for other games get you banned on pubg?
@simple mural no
@night cloak I play in order to win but by doing something while they are without the slightest resistance !!! looks fair? !! seems so unfair !!!
@silver grail Understandable. If they implement a feature like when you go afk for a certain period of time, you won't get the chicken dinner, there will be less issues like this.
@tidal mist alright ty
@night cloak yes, there will definitely be a lot of complaints from players but it actually looks very fair if such a system is implemented
I am hoping for it too, thank you for your report.
@night cloak so where i can contact the support?
@night cloak i want complain about this
@silver grail You can tweet PUBG Mobile in twitter.
@night cloak other social please? like fb?
@silver grail Twitter is the best way as of now. Personal suggestion.
Other social media/customer support = nobody cares. Trust me.
Trust me, there's no better way.
@night cloak why should they include support services if no one cares
Support is technically not for suggestions or feedbacks. @silver grail
How to report bugs?
@night cloak okey thx for your help
My fpp is +0 everytime
@split wadi checkout #555492558428700682 and find the bug you want to report.
Chicken or not i got nothing
Is it just FPP?
Can I see a screenshot?
It's a bug. Someone reported a while ago.
Yea i don't understand bug reporting as well
@split wadi Go to #555492558428700682, click on pinned message and fill the form
What does the "accept" setting do when you manage your clan?
Cant see
@split wadi, Read the pinned messages.
Where in bug reports?
@hazy sorrel, It will automatically accept playes for your clan which satisfies the requirements.
Yes, @split wadi.
mk ty
Where i cant see the pinned message
@split wadi
when is there a glass in the window? 😪
Please read this channel's pinned messages for further information, @split wadi:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Do this step in that channel, @split wadi.
Anyone here to help?
I can @cosmic gazelle
@pseudo jackal I can't see the Prime member option.. it's not visible to me after I re-installed the game,I even repaired it but it's not visible
@night cloak, No it isn't.
@cosmic gazelle I'm sure you uncounted a bug please answer the admission form in #555492558428700682
wtf
u cant buy prime plus on korean version?
???
someone tell me
@night cloak you'll need korean payment method and billing info.
wtf
f it
so i need to go back to global
oof
global is bad
deleting messages xd?
@split wadi Now let the developers deal with it.
My car got stuck at roof of the garage I couldn't even exit it or move it had to sucide bomb because of it
@stone osprey Now that is skill! There are a few places where you can get stuck. Sometimes grenading yourself can get you out and hopefully your team mates will revive you. I am not sure if reporting this in game would help.
You should not be able to spray at long range wothout any problems due to game balancing
It came in a update aNd was'nt removed since then
hi anyone tell me when v0.13 stable will roll out?
That’s not a bug, @celest portal. You already have the skin equipped.
Maybe you equipped it in your first portable closet, @celest portal.
Means customize charter same as our face ?
I already told him that, @night cloak.
@pale falcon. ✅
No... Always its showing
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@night cloak i need some details about that pic post
🤔 then what the mean of that post
In the next update can you add Ak 74u, grenade launcher attachment, and a shotgun attachment
Ok how can i share my videos on #481199180967051294 ?? @night cloak @hope
@molten crown how can i get cc role
It’s explained in #481198147478224896
@molten crown did't get thats why ask
Need cc role did't get any details about that
@night cloak ok i go sleep then 😑
@vestal vessel bro. See the FAQ channel. It will tell you exactly what goes into the CC role
How i can download test Server
What test sever ?
Oh, that makes more sense
How do i remove backpack in main menu?
If i select any skin for it, it stays on in main menu. Only way i can find is to remove skin to unequip it
@hollow saddle press on the skin
I mean remove the skin then press on the back back too
where i can send hacker videos?
@remote socket didn't understand a word you said
@night cloak I met a hacker then I videotaped, where do I send it?
Hello, @silver grail!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak can ya help me with question above
@hollow saddle You can't.
@night cloakhe can
Means i gotta either keep bag on or skin off?
Nope.
He can remove the skin of backpack. But that's what he already mentioned.
Another bug, that's messsed up
Thanks for replying both
I don't think it's a bug but a feature. It was introduced back in 0.10.0.
Annoying but sadly how it is.
Hello ı need help
I was banned 10 years ı never use hack pls some one help me
who is the admin here
@cold arch It's a misconception that people only gets banned fir hacking. Please revise the terms of service.
@night cloak are u admin here
I'm not but I can give you the same information as an admin, about game.
ok i delted my facebook account
now i can not log into my game account
what to do
???
i have put money in my account
@night cloak ı can swear no use hack , ı am playing mobil and my mach is over , ı am restaring game , loading screen ı see banned
You cannot permanently delete your Facebook account. Just login to your Facebook > login to game > add a second login method > logout > disable Facebook again. @modern stump
no u do not understand i can not log into my facebook account
@cold arch You didn't read what I said.
@modern stump You can recover your Facebook account. Otherwise there's no way.
You had a chance to add a second login method, which you didn't.
@night cloak ı read mrs.hope why ı banned ı dont know ı am not use hack ı am not doing anytingh
@cold arch Well, no one on this server has the power to lift your ban, nor we know how you got banned. Your only recourse is to file a claim, unfortunately.
how to coonect with support
@night cloak see i dont have bac
@night cloak
Name:STFツpicano
ID:5177630518
Linked by: Facebook&Gmail
Subject: Hi Pubg, You have been preparing my account up to 2029/3/ 15 I hope to increase the decision of your decision because I did not make any mistake or perhaps committed a line without my knowledge of the policies of the game I apologize to you and will not be repeated Please please recalculate me, thank you
@modern stump You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
@remote socket Because you removed your skin.
@torn pendant Please contact with customer support in game.
@night cloak okey ı send mail but bot is talk with me how ı can learn why my account banned can help me ? Send mail or talk with game support
@night cloak I would be grateful if you helped me
@cold arch The game won't tell you exactly why you were banned for obvious reason. Just revise the terms of service to find out what you did wrong.
Checkout https://www.pubgmobile.com/terms.html
I do not understand how to communicate with clients I want help
@torn pendant Go to #481198147478224896 6.1, you'll find detailed step by step guide.
@night cloak I am looking you send link. I am not doing mistake
@night cloak who can help me? Do you know? , who know my banned reason or how my account unbanned
What's wrong? Can you elaborate? @upper void
@night cloak it doesnt show if we are in the first place, second...
@cold arch Nobody will tell you the ban reason, you'll have to find it yourself.
I played two matchs more and it still didnt show team place
I think my account banned no reason , its a mistake
You can tap on file claim. If it's a mistake, you'll get reply within 3 days. If it's past 3 days, just open a new account or uninstall the game @cold arch
Look my banned match, And ı take a screen shot and share my instagram
I send message in game support alltime bot speak and talk is over
I never talk a custom support
Seson 4-5-6-7 RP 100 , ı buy 12.600 uc ı buy prime and prime plus
I cant this account mistake
Please help me 🙏
My beautiful account 😔
@upper void wdym "didn't show team place?"
@pseudo storm his teammates location
Oh i didn't see the pic
he's playing classic
The only thing that can show you the Team Position is only the one on the Map
there aren't 31 people in a war made
Wtf
there should be a symbol saying "war" on the right bottom corner
There are 20 people in Squad War Mode
@pseudo storm then explain to me why he's bringing 2 snipers
He's playing War Mode
Smh
thinking about that thou,i don't get any ranking bar in kar98 wars too
same thing happens to my friend
Not to mention the fact that sometimes buttons are gone in that mode
ehh i play on emu so i can't really say
but sometimes buttons appear out of nowhere in war mode 😂
@mossy mango
And "Wind" sound when jumping out from the plane is gone too when you jump too fast (jump instantly by the time the Jump button appears)
@mossy mango well i have to approve that
@remote socket even Ibe hate that mode lol
sometimes you can't go down at full speed in wars
Lets go to #pubg-mobile
A Realistic game become forknife
lol
In the next update can you add Ak 74u, grenade launcher attachment, and a shotgun attachment
which crate do i have to open in-order to get that achievement?
Just find a crats thats over 120 uc
It doesnt matter which one as long as its 120 uc
Or over
like the premium crate and classic crate?
Try Premium crate
okayy
hi
@night cloak yea dude same stuff
They said they will fix it
But i am not sure they will fix it
Maybe in next update
our new clan
Please refer to FAQ #7.4 in #481198147478224896 for further information, @viral bolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume my spectating is always bugged when im connected to mobile data
plz help me when i am playing pubgm spose i see straight and some time happen with me my camera angle go back help me i have clip also
They still didn't fix the issues in these RP passing cards. Nice.
And of course i have 29 days to redeem. And if i redeem it it'd go to waste as it will expire automatically since they scrwd up and set them as season 6 cards not 7.
LOL , the rp mission card is still not fixed?
Wow great job PUBGM , fake rewards...
1st one was gone to waste as no one acknowledged the issue but later. And this is the 2nd one now. Waste of 2 Mission cards.
Where is the support for players affected by hackers??? Do not say talk to customer support. They are a joke and do nothing. Bugs and hackers...what a load of crap.
@gaunt orbit chill dude, tencents devs are working on new outfits
Is there a way to unlock extreme fps on my phone, becuz my phone can run extreme fps no clue why it doesnt allow me to run it...
I tried gfx tool the other day ( i know its not right) but it ran so much more smoothly, why cant devs just optimize the game for our phones to prevent us from using third party applications?
Helllp
@night cloak help pls
I investigated all 3 graphiti in Miramar I didn't get my rewards
Hello, !
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@storm flume hello. Problem : my spectating is always bugged when im using 4g data or mobile data connections
@finite dragon hey
Yes hii
@tropic ravine I investigated all 3 graphiti in Miramar I didn't get my rewards
Have you tried repairing youe game filea?
Have you tried reinstalling the game?
@tropic ravine no
You can submit your claim to in game support. They might be able to assist you.
Where is it?
@tropic ravine any help in the spectating bug issue? I tried everything and still not working
In the settings. @finite dragon
Is there a way to post in bug reports? Sorry im new to discord. Its channel read only to me and i verified my number.
Go to #555492558428700682 and read pinned message there, @stone thorn.
Why there's no Prime Membership and BP purchasable items are showing up in my game?
I've even subscribed to prime
@cold flare use gfx tools 😂
@night cloak thank you ❤️
No problem💙
@split wadi Fix for?
Thats a bug bro
UC is taxable under gst India? If so how much rate it is taxed?
What's pubg gstin number?
gst is levied by playstore and app store as they are the one selling on behalf of all apps including pubg
@split wadi ur account is blacklisted
Why blacklisted?
Why in tpp i got + in fpp i got nothing
How to fix that
@fallen anvil
@split wadi ratings are depending on ur gameplay... the screenshot u r showing says that u died too early giving u negative ratings. Since the Tier Protection event is going on, the game doesnt give you negative ratings and the least they can give is 0 (which is shown by +0). Hopefully this answers your question.
show me your lobby
play another round and see if it is working or nah
Ok
@stark latch try closing your bg apps and try again... if it dsnt help, restart ur device
Many users are facing that bug currently, @split wadi. You can report the bug in #555492558428700682 and wait patiently. I know that other players can see your + points.
No
Because my rank is stock
😿
Stock in gold 1
And also my region ranking not ranked
Not counting in ranking
😿
Could you give me your in-game-name, @split wadi.
Could you please allow others to see your results for a moment, @split wadi?
Today's Ramadan sign in event reward was royal pass mission card,when I collected it it's showing that it is of season 6 and will expire in 1 hr
Help
It is a known issue, @coarse lion.
😃
Any mod help me
To meet real people on customer?
My tier is freeze ;-;
I'm a good player I don't want to play with bots
It's showing Squad-Sanhok on career but I played on Erangle
Real people? Did you chat with artificial ones?
I'm just kidding. Customer support gets a ton of reports daily and it is impossible to look into each and every one so they use robots for automated replies. You should be patient and they will contact you ASAP.
@spring flame tried 6 times
@brisk knot try getting to top
They have big community? They should not hire 4-5People to check reports instead of Using robots?
@flint garnet tried 9 chicken dinner
😭
@brisk knot have you tried other modes?
Duo, Solo for example
Pubg mobile have 50 % hacker
Thank you for the inaccurate information, @mint hinge.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@spring flame I will tell you make them manual ban
Check in ASIA DUO
No one hack the game
Top 100 are hackers 90%
No more off-topic conversations please.
@spring flame @spring flame I have recorded the hacker game play
Hello, @mint hinge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Can u tell his name? If I know 😉
If there is Mental Clan so don't post it
It's my team to spoil game
Until my glitch is fixed 😔
Ok
@brisk knot You're posting this 3rd time, if not 4th. We've told you, nobody in discord can help you regarding your issue. Please avoid posting it here everyday, otherwise, it will result in moderating measures being undertaken.
@night cloak that's same happening about tencent. If we use hack don't get ban if we use glitch we get ban!
Same here if I need help no one help me
If I ask help they will say to be banned
Weirdos

Never mind it's better to play with hacks..
it'd be a miracle to understand what you just said there
@spring flame I send the clip to you
You gotta understand that we are all normal people like you, we're just volunteers and this is a community server - there's no devs here to look at or solve your issue. All the actual game admins are the ones managing in game support.
The devs are the ones managing the in game support. If they cannot help you, we can't do anything about it. It's out of our hand.
Just tell me one thing
If in random squad 4 people are comes from against country and start racism and starting talk about kill or anything
So how we can report?
That's weird we should wait until complaint to police station. And ask cops? To contact Dev?
Report them using the Report button.
yes. basically.
@brisk knot There's no point raging about it in here. If you don't feel safe with the report feature, you're welcome to file a case with your local law enforcement. And please move this discussion to #pubg-mobile.
Just tell me one thing
And explain it properly.
Dev maybe make you volunteer ! And you should have contact with some developer for serious contact and they earned a lot Why they don't hire? Some people..
Next thing.
Why this chat is for? To contact on customer support?
Yes.
Please #pubg-mobile.
Useless. To ask help
Okay sorry for requesting for some help
Maybe money needed to help me out
I'm not going to pay
how to subscribe? Writes that payment is declined
@spring flame Yo you said it's a known issue , so are they doing anything to fix it or they just gonna ignore it? Last week same thing was reported and no action was taken .. the skip card is still missing ..
@iron gate Can I see screenshot of the declined message?
Again hacker.wtf game
Full of hacker
Every single match...we phase a hacker
They in ace
50 kd
Most kill 50
Hello, @mint hinge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
We quit pubg
@night cloak I asked the bank they said that the restriction was removed, I cleaned but still
They require time to fix it, @vestal fable. Thank you for being patient.
I have lost my social and PUBG account , any developer please help me
how to become seller uc pubg mobile?
When are the India bonous challange available?
@tropic ravine
@tropic ravine
@jovial wolf No information.
@native rampart @torpid torrent Aloha! How can I help you?
LS crew nepali?
@cloud path You dont have to. Buyers can purchase from either in game or Midasbuy.
@night cloak humm oky
yes nepali @jovial wolf
ayeee
@river linden You'll have to recover your social, otherwise there's no way of getting it back.
@night cloak my FB account is hacked using phishing and data was transferred from global version to Vietnam version
@iron gate Since your bank removed the restrictions, I suggest to remove and re-add the bank/card to your google account.
no way how can it be transferred
@river linden Well, then you'll have to stick to Vietnamese version. Or you can open a new account. Make sure to add a 2 step verification on your social media account to avoid issues like this.
@jovial wolf If you prefer commenting, the best channel would be #pubg-mobile for you.
Any news on loading screen bug
@night cloak can you inbox me to help clearly
@river linden There's nothing to help about it, apparently.
@lavish wing Did you try the beta? Maybe it was fixed in beta.
can we unlink a fb account from pubG?
I am unable to install beta on my device
It says app not installed after doing everything
You cannot unlink but can revoke access so nobody can login from a particular linked social media account. @native rampart
@lavish wing ow that's sad. Just wait 2-3 weeks, the beta should come to live version.
@night cloak when i login using my Gmail account which was linked to my account , i get this error
I encountered this bug yesterday at least 5+ times.. extremely frustrating
@river linden You'll have to download and play in Vietnamese version, you can open a new account in global.
Everytime I had to reload game and by that time I drop in water or with offline players
@lavish wing Yeah, there's this bug and the 180 degree bug is very frustrating. Hope they fix it soon.
@night cloak i downloaded and logged in Vietnam version also but it creates a new account,
Need a hotfix on these
@river linden That's weird, did you try to login using the same social media account?
@lavish wing Hotfix won't be here, it will be directly fixed on live update, I think.
@night cloak in global version, i linked my account with FB and Gmail, then my FB account was hacked and logged in Vietnam version, and the hacker disabled permanently and reported my FB account. Later he linked his Gmail in Vietnam version to my account
@lavish wing i am sorry dude
@river linden So basically you're out of luck. Well, it's a lesson for you: never share your passwords with anybody else. Now you'll have to create a new account, unfortunately.
Sucks man to bear with these for next 3-4 weeks
@lavish wing yup dude
Hello,I can not log in to your account, crashes on the boot screen
@night cloak according to my research, only PUBG developers can help, to send a cloud data of my account on my account again
@mortal osprey Does it crash after trying to login? Or it just crashes before the login screen?
@night cloakafter login attempt
What's this for?
Hey, did somebody got 2mb ingame update i got it right now is there some new outfits they are going to release 😀😆🙂
@river linden It's not possible actually. They cannot send you cloud data if there's no social media account attached, of your own. They can give access to only linked login methods. Which are Facebook and Google. But you don't have access to Facebook anymore and you don't own the google account, so it's just gone. Forget about it.
@mortal osprey Is the login method Facebook?
@night cloaktried everything and reinstall and even phone reset all the same
Dw, it's a bug. Just answer my questions.
my fb id isnt working and i cant login using google account in my iphone ! any help?
@night cloaktweeter and Google play
@night cloak they must provide an option to change data from Vietnam server to global
@native rampart You'll have to stick to an Android device, unfortunately. You can have a new account on your iPhone.
@river linden Nope, they shouldn't, since the government is highly against it.
@night cloak starts loading and crashes
hey india bonus challange is going to expire after 1 june ?
@mortal osprey Both crashes? I mean google play and twitter.
@night cloak then why they allow to transfer data from global to Vietnam version
@tired hornet Ask in your regional server, can be found in #481199117381533716.
@night cloaktied to Twitter and Google play, on any other account comes
@river linden It's not transferring. Once you login to the Vietnamese client, it means you have no legal permission from government to play in global version again. It's a restriction from a country, developers cannot do anything about it.
@night cloakOlin time some notice h screen did and more it did not appear
@night cloak okay thanks