questions

[midnight coyote]

I can't use my battle coins... Anyone help?

[haughty cypress]

Its been a bug since long ago @brisk knot

[brisk knot]

@haughty cypresswhen this fix?

[night cloak]

@amber walrus Please remove that video in #media. (It's against the rules). No one here works for tencent nor we can do anything about it. What you can do is, upload that video to YouTube or Drive, then send the link to customer support in-game.

[haughty cypress]

@midnight coyote what do u mean u cant?

@brisk knot nobody knows, they may never fix it

[formal anchor]

-_- Why is my profile picture blurred out while I login from twitter ?
help me duhh

[brisk knot]

@night cloak not work
Everyone is bot

[midnight coyote]

On the redemption page it says I've 0 coins

[brisk knot]

@haughty cypress I'm joke to you?

[midnight coyote]

But yesterday I won 500

[haughty cypress]

@formal anchor probably resolution problems

@brisk knot a joke to pubgm devs tho*

[brisk knot]

@midnight coyote wait for Thursday

[night cloak]

@brisk knot if you keep messaging them, you'll eventually be directed to a human.

[bleak furnace]

🙄

[brisk knot]

@night cloak every hour I msg him same thing

😏

[midnight coyote]

@brisk knot sup with Thursday?

[hidden crater]

he probably blocked u then

[bleak furnace]

They are busy making godzilla themed costumes

[haughty cypress]

Yesss

[night cloak]

@formal anchor is Twitter the only issue? Have you tried using a higher resolution of the image?

[brisk knot]

@midnight coyote battles coins come at every Thursday

[midnight coyote]

Ohkay

[formal anchor]

@haughty cypress Umm can we fix it by increasing or decreasing the resolution of the image ?

[midnight coyote]

Thnx

[haughty cypress]

@formal anchor yeah, supposedly

[formal anchor]

Okaayyy thanks

[fading hazel]

@night cloak you there?

[fading fossil]

I have an s10+ and I'm lagging on pubg while I have the lowest setting and between 20-60ms. How do I fix this?

[forest gull]

My servers are not working unable to boot up the game

[night cloak]

@fading hazel Aloha! How can I help you?

[forest gull]

Checking for update take a lot of time and login is not happening

[night cloak]

@fading fossil Make sure to put the graphics on smooth and fps on extreme to have a best possible experience. If you still face choppiness, just turn off the anti aliasing for a while, it should smoothen the game. And don't play when the device heats up.

@forest gull If you're on WiFi, switch to mobile data, or vice versa.

[forest gull]

Ok but it is still not working server not responding

[night cloak]

@forest gull Then you'll have to find a different internet source. Grab someone's phone and turn on WiFi hotspot, and connect to that network.

[forest gull]

After doing that can it work with my original internet source

[hybrid lodge]

Don't know if I'm the only one experiencing this but, I've been using gyroscope for a long time with no problem, but a while back everytime I scope it moves on it's own to the left, whether if the phone is not moving or being moved. Any fixes?

[forest gull]

@night cloak worked thanks

[night cloak]

No worries, enjoy the game.

@hybrid lodge Replied in #chat.

[hybrid lodge]

Tnx for solution

[oak plinth]

Hey where can I apply suggestions? @night cloak

[night cloak]

@oak plinth Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[oak plinth]

Thanks

[pseudo bolt]

Please fix that glitch when ever I shot or use ads camera automatic change in other direction. Do something. 😭
I can't play i lost so many games because of this glitch. & I'm not going to play with this kind of glitch or bug. 😠 😭

[fading hazel]

@night cloak about the authorization revoke. I've tried eveything but it still doesn't work. Moreover i have a new problem fail to initialize map downloader. I cant download any maps now

[night cloak]

There's a 0.0000001% chance that it'll be fixed in 0.13 @pseudo bolt

@pseudo bolt Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

@fading hazel How are you able to download map when you can't login?

[pseudo bolt]

@night cloak i already report 2 week ago

It's not fix

[night cloak]

@pseudo bolt Nice, you're awesome.

I think the bug started 4 weeks ago.

[fading hazel]

I've contacted In game customer support and tried every steps but it doesn't work.

[night cloak]

Started 4 weeks ago, will be fixed 40 weeks later @pseudo bolt

[pseudo bolt]

@grizzled lark help me

[night cloak]

@pseudo bolt I've heard the bug has been fixed in the new beta, gotta be patient

[fading hazel]

@night cloak I can login my other acc which is connected to twitter. Ican't login my other account which is connected to google play store

[night cloak]

Good, wait for a reply @fading hazel

[fading hazel]

Well I didn't got a reply 🤷‍♂️

[night cloak]

They will take some time, days - weeks. Depending on queries.

[pseudo bolt]

@night cloak Really 😀

[night cloak]

yeah

[fading hazel]

I found out that i can login through social medias acc only ;-;

For now

[night cloak]

Oh you can login to that account?

[fading hazel]

No no

[pseudo bolt]

I lost 10 - 15 match because of this glitch. 😭

[night cloak]

I saw video of the glitch, very frustrating.

[pseudo bolt]

Recently I die because of this glitch

@night cloak hmmm

[night cloak]

Sad.

[fading hazel]

Look i have 2 accounts. The one I cant log in is connected to google play store and the other is connected to twitter. For now i'm using the acc which is connected to twitter

And now i cant download any maps at all😂

[pseudo bolt]

Please Report this glitch to developer @night cloak @night cloak

[night cloak]

It has already been reported, they fixed it in the new beta. Be patient

[fading hazel]

Do I have to repair client again? I can't download any maps welp

[night cloak]

Yes, for that you'll have to repair client, make sure to select the 2nd option when you do.

[fading hazel]

I'll try it now

Thankyou @night cloak

[night cloak]

I wonder what new glitches took it's place @night cloak

@night cloak Well, let's hope for the best :/

[dusk cloak]

Can anyone tell me what is tier protection?

[night cloak]

U won't lose any points for 5 bad matches if u play with friends @dusk cloak

[dusk cloak]

If i play duo vs squad with my friend will i loss point?

[night cloak]

Which VPN should I Use for pubg ? .

[dusk cloak]

@night cloak answer please

[night cloak]

No idea, probably not @dusk cloak

@wispy matrix he's asking about the new event

@dusk cloak As long as you play with friends, you're fine.

@night cloak The one nearest your region.

[quasi dome]

@night cloak won't we be banned if we use vpn

[forest gull]

Help game not booting up

[night cloak]

@quasi dome Nope.

[forest gull]

I m not getting ping

[steel rover]

Been on the loading screen on about 20 minutes with the sentence "downloading resources" is this normal?

[night cloak]

@steel rover Does the bar move or that's stuck aswell?

@forest gull Please describe the issue more

[neat scarab]

How do I get the invitation code??

[night cloak]

@neat scarab Code for?

[neat scarab]

TestFlight for the beta

[vagrant onyx]

@forest gull what

[night cloak]

On ios? No

[steel rover]

@night cloak

All it says

[neat scarab]

Yes iOS

[night cloak]

why do i met chinese all the time?

im playing in asia server

@steel rover Re install the game.

You tried the obb & apk method right?

and i set my random team to korean not chinese but i keep metting chinese teammates

also chinese enemies

it wasnt that before this update

[vagrant onyx]

@steel rover bruh try to use different wifi connection

and other place

[night cloak]

and almost all those chinese enemies are hackers

[vagrant onyx]

I recommend to rest all setting from your device also @steel rover

[neat scarab]

I need the invitation code for the beta ios

[night cloak]

We can't give you that

Only an ios user can

Me = x ios

[neat scarab]

REEEEEEEE

[vagrant onyx]

@neat scarab i have no idea how to get it
but its could be like a place where you register for it than you will receive in email than inside you can redeem the code throw TestFlight

[tame iron]

I want invitation code too huh 🤨

[uneven shoal]

What ia this.. Can anyone explain!!!

Showing plus.. But rank getting minus.. See the numbers..

[night cloak]

I got a email from pubg with a invitation code ¿

How do I use it

[somber kite]

Hi
So I'm getting an error 554827782, at the loading screen. I have 2 phones but, I'm only getting this error on my Samsung galaxy s8.
Kindly help.
I've tried different networks & a vpn app, have also tried reinstalling the game, twice.

[tranquil geode]

Still getting constant 270ms ping in-game. Ping in-lobby is 100+ms. Strange thing is gameplay is still smooth with 200 ms ping.

Usually I experience a bit of delay with that ping.

[grizzled lark]

@somber kite, Try connecting using a dns changer.

[night cloak]

@night cloak use vpn of any country u think gets easy lobbies

If u use India vpn then you'll get indian lobbies

nice

i'll try it

I have a problem since yesterday were when I see enmey my phone get stuck it frozen the game ..
Before only lags when I enemy comes but now game freezer till they all die

Also my ping is only 80 when that happens

[calm cliff]

@grizzled lark Excuse Me I Have A Question

[grizzled lark]

Yes, @calm cliff?

[calm cliff]

@grizzled lark So My Facebook Account Is Disabled And I'm Trying To Log Into My PUBG Account That's Linked With It Is There Any Other Way I Can Get Back Into My Acc?

I Spent Over $300 On That Account Since Season 2 Mann

[grizzled lark]

@calm cliff, Have you linked your account with any another social media?

[calm cliff]

No Just Facebook Because I Had Trust In Facebook

[grizzled lark]

Of not then there is no other way, either contact Facebook's Customer Service and enable your account, @calm cliff.

[calm cliff]

They Dont Have A Phone #?

[grizzled lark]

I don't think so, but you can always google it.

[wispy matrix]

No

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #482111832669159445 for language channels.

[grizzled lark]

@night cloak, No Advertising.

[night cloak]

Ok brother.. thats why i asked first

[dusty tree]

For the Godzilla event,I went to the marked thingy and investigated it after 24 hours but I didn't get my prize,why?

Please ping me if you respond

[night cloak]

You can get it only once @dusty tree

In each location

Or maybe you left the match

[dusty tree]

So 4 times?

@night cloak

[night cloak]

I guess

[dusty tree]

Okay thanks

[night cloak]

It's useless anyway, no chance to get ak

[dusty tree]

Lol true

Oh well

[night cloak]

Hi Bob

[stable ether]

What is happening?

[night cloak]

@stable ether

WELCOME TO PUBG MOBILE @stable ether

[stable ether]

-_-

How to fix this?

[dusty tree]

Fix your wifi @stable ether

[whole brook]

@stable ether get a better internet nothing else

Will work otherwise

Or if ur internet isnt working wait for it to come back

Then play

[night cloak]

Ono the plane left you, how careless.

[calm cliff]

Smhhh Spent So Much Money On This Game And This Shet Happens Ion Understand Frfr Knowing A Lot Of People Are Losing Their Account Due To Facebook Disabling Accounts This Happens

[night cloak]

@calm cliff You can recover your Facebook account by asking Facebook to review your account. And they game is giving you two option to link two different login methods. Did you not add another?

[calm cliff]

There Was No Point In Adding Another If Facebook Was There Lol And They Said My Account Was Disabled . I Don't Understand Why It Was Disabled If I Barely Be On It

[weary ermine]

I uninstalled it 2 days earlier and feeling a lot better now😁

Because this game was making me more and more frustrated each day

[calm cliff]

@weary ermine Lol I Think That's The Move Tbh.. Because None Of The PUBG Techs Are Helping Me Out It's Frustrating And Surprising Of How Lazy They Are

[weary ermine]

Yeah man I gave this game a lot of time...to get better... but as expected becoming worse and worse each day

[calm cliff]

Knowing I Spent $300 Every Season Buying Elite Pass And This Shet Happens

I Feel As Tho They Just Wanted Ur Acc And Facebook Is Shet Too

[weary ermine]

They just know how to make money

[calm cliff]

Mhmm

[night cloak]

@calm cliff It is always safe to add a second login method. Facebook is having a lot of privacy issues, it can shut down any moment. You can add your google play/game centre to your game.

[calm cliff]

@night cloak Indeed I Will

[balmy briar]

What’s the best way to get in contact with PUBGM to report a guy that was really suspicious during the group stages of the Crew Challenge?

[icy carbon]

@balmy briar Report through in-game after being killed but don’t expect them to take any action

[iron light]

@night cloak

[night cloak]

@iron light Aloha! How can I help you?

[balmy briar]

@night cloak What’s the best way to get in contact with PUBGM to report a guy that was really suspicious during the group stages of the Crew Challenge?

[fringe rampart]

For linking my email , it gives this error saying you cannot get anymore email verification links today , (happening since a week but I really need the coupon reward).

[night cloak]

@balmy briar The in game option is the only way. If there'd be another way, everyone would report there and in game support would be empty :p

[balmy briar]

Okay thanks @night cloak

[shrewd ether]

Hi

Going great now

@night cloak

Vn now doesn't look to be a big issue

Now even bugs in vn are decreases

😄

[night cloak]

@shrewd ether Good luck!

[shrewd ether]

The Pan

Is it u???????

Same dp and role

Tq btw

My jixed has to be 32 now but it's still 28😭 pls help @night cloak

[night cloak]

@shrewd ether That achievement is bugged, as I learned yesterday.

[shrewd ether]

So when will it be fixed?

[night cloak]

When they find a solution to fix.

[shrewd ether]

So I will get my 10 classic crate coupons?

As achievement completed

[night cloak]

I'm not sure. There's no information regarding that.

[shrewd ether]

Or from next time it will count

Oh

Kkk

Tq

[night cloak]

in the training mode, we need training bots they shooting us and we trying to save us from them and rushing more tactically, like real training, add botsbon training mode

add training bots to the game

@night cloak Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

i will contact

[atomic coral]

@night cloak you can also post it on reddit, that place is better for suggestions

[night cloak]

Good, you're awesome.

is this a good idea? training bots

Yeah. It also would be nice to have some advanced bot in higher tiers.

[shrewd ether]

Yeah

[heavy ice]

I have video evidence (3 videos from 3 different teams) of a player hacking during the crew challenge finals.
Who do I contact.

[night cloak]

@night cloaknice design, sipmle and useful

[jovial anchor]

what's tier protection

[shrewd ether]

@jovial anchor u don't get minus i mean negative rating in first five matches with ur friends

A day

It's feast for rank push

But it's not forever

Maybe for more 1-2 days

[jovial anchor]

i still don't get it

[storm flume]

Hello, @heavy ice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

@jovial anchor You'll not lose points if you die early. 5 matches a day.

It will be fix on next update, @wispy dove.

[wispy dove]

Oh hell it better be. Because i went from Diamond II to Platinum I because of this.

[vagrant onyx]

What is the issue ? @wispy dove

[wispy dove]

This is the issue.

[vagrant onyx]

@wispy dove okey

[night cloak]

I'm facing a loading screen too, @wispy dove. :)

[wispy dove]

Do you face it 8 matches in a row? That's my question.

[night cloak]

It's a loading screen bug. For now restarting fixes the issue.

[wispy dove]

By the time i restart i get killed.

[vagrant onyx]

@wispy dove i think more bugs came from android device

[wispy dove]

I shouldn't rely on restarting. I should rely on tencent fixing their bugs.

[night cloak]

i send mail they send me this

[wispy dove]

No it's a major bug in the game itself

[night cloak]

Hope developer are aware of this bug.

That's weird. It takes more than 2 minutes to land from the loading screen, your game should restart faster.

[median crescent]

When will the next update be released

[night cloak]

@night cloak The email service was discontinued. Only option is in game rn.

@night cloakcan you help me

[vagrant onyx]

@median crescent no idea
but there is new game mode
( like the one on cod black ops )

I think during the coming month

[night cloak]

@night cloak I told you to send them in game. Not email them, lol.

[wispy dove]

Emailing or in-game. I get automatic bot response from both. They have no flexible Customer Support nor a team dedicated to fix their game bugs. Funny considering that Tencent isn't that small thing of a studio.

Just disrespectful.

[night cloak]

The first message will be a bot reply with various FAQs. After bugging the bot, a request should send to a human agent.

@wispy dovei think that too

[wispy dove]

But will the human agent help? Nah. Just use the in game report button 🤣

[vagrant onyx]

@wispy dove bruh companion even didn’t come

[wispy dove]

Like thank you so much. How didn't i know that in game report button would help!!

[night cloak]

@night cloaki passed bot but not a human contacted to me 2 weeks, when i send notnbot talks to me too

bot not talks to me*

@night cloak For suggestions, you won't get a reply. But they will read your message.

[wispy dove]

Y'all can go on and say i'm a whining bi***h but that's the truth. Just saying.

[vagrant onyx]

@night cloak companion was there since 0.12.0

[jovial anchor]

PERM?

is it perm?

[deft crow]

Can someone help me with an issue regarding my account

It's freezed at bronze V and it's rank won't increase
I have played over 20 matches still it won't unfreeze

@wispy dove yea I get stuck at it too

[tidal mist]

@jovial anchor Yes

@deft crow Can you explain what happend before you got this issue?

[jovial anchor]

god yessss

[finite dragon]

Help

Plss

@everyone

Helpp

[tidal mist]

@finite dragonwhats ur issue?

[finite dragon]

My achievement triple supreme is stuck at 2

Any possible way to reset it

[tidal mist]

Now what's that achievement..can you screenshot?

[finite dragon]

Ok wait

[lament condor]

I opened 3 classic crates ..i got " 5 silver frags "in each ....nice 😑

[polar turtle]

It says that items will be refreshed every 2 weeks. So when is next date of refreshing (so if I buy 500 UC pack on Thursday when will be next time I can buy it)?

[tidal mist]

@polar turtle 2 weeks after you buy

@finite dragon Did you win the match in Gold tier or above?

[finite dragon]

@tidal mist yaa

[tidal mist]

now read it again

in a row

[lament condor]

@finite dragon repair OR its not stuck ...win gold or above ...mostly tpp squad..in a row

[tidal mist]

Did you win 3 consecutively?

[finite dragon]

I even made sure I won 3 classic match again

Yos

[tidal mist]

3 matches,all chicken dinners

in a row

[lament condor]

@finite dragon send screenshot

[finite dragon]

@tidal mist yaa I did it again!!

[tidal mist]

That shouldn't happen

[finite dragon]

@lament condor I played over 20 matchs after tat it is not showing

[tidal mist]

honestly I have no idea about this issue rn

[storm flume]

Hello, @finite dragon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[lament condor]

@lament condor same type of matches..same server

[tidal mist]

report it and it'll be looked

[finite dragon]

@lament condor as I know it's not same server

@tidal mist fine

@tidal mist like will they respond immediately??

[lament condor]

@tidal mist what about crates...3 classic crates ... i got 5 silver in each 😣

[jovial anchor]

what does godzilla t-shirt does?

[finite dragon]

It also happened for this

@jovial anchor nothing just promotion

[distant falcon]

How to report hackers

[jovial anchor]

promotion for what

[finite dragon]

@jovial anchor Godzilla film

@distant falcon find the hacker and report his profile

@tidal mist it also happened for this

[distant falcon]

I did it

Nothing done

How the **** can someone kill uh from behind the wall

[night gull]

Why do I get so lag when I get into plants?

example in sanhok i have 15FPS

@lime juniper

[gentle portal]

Can you fix flare guns plz

[wispy matrix]

No

[night cloak]

@finite dragon Go to season, tap on the season profile and send a screenshot here.

[finite dragon]

Ok doing it

[gentle portal]

I said plz

[night cloak]

@gentle portal What's wrong with flare gun now
New bug?

[night cloak]

You didn't reach platinum 3 times in a row.

[finite dragon]

Then y is it stuck there??

So I have to reach platinum in next 2 seasons also

[night cloak]

It is stuck at 2. That's the highest you got. It will start counting once you get 3 consecutive platinum.

Yes, you've to get platinum in this season and next season.

[finite dragon]

@night cloak wat about the one above tat
Which I talked about

[night cloak]

@finite dragon Can I see a screenshot of your "Career Results?"

[finite dragon]

Y not

[night cloak]

Why do the season 6 stats don't show up for me?

It can be found in profile > Career results

@night cloak O.o

[finite dragon]

But I did it after tat I played like 20 matchs

[night cloak]

@finite dragon No no. Send me a screenshot where you got 3 consecutive wins in gold,

[finite dragon]

I seriously did it

Sorry I don't have tat

But I did in classic only

[night cloak]

Then play again. Make sure to screenshot it.

[finite dragon]

I tried searching in bug report also didn't find anything

[night cloak]

It's not a bug.

[finite dragon]

@night cloak do I have play in same server?

[night cloak]

...

[finite dragon]

Y do the hell do they put terms and conditions!!!

[night cloak]

Yes

Lmao what?

No. You've to play in same tier? Make sure you don't play arcade in between.

what do i get when im crown?

If you change the server then the stats also change

[finite dragon]

@night cloaki didn't

[night cloak]

u know if i play 5 times i get something right

Like If you play 1 in north america and 2 in Asia then it'll count only 2

Since the other one was obtained in North America

[finite dragon]

@night cloak 5 time huh?

[night cloak]

@finite dragon Good, next time send us a screenshot if you don't get.

u know

[finite dragon]

@night cloak ok thank you Soo much

[night cloak]

like we got fancy mask after play in dia tier 5 times

@night cloak Silver plated DP28

No worries, happy gaming.

OH

WOW

DANG

Yeah.

RLLY

Yep, you can check

OMG

DANG

OK thanks

Welcome.

[gentle portal]

Rebalance for flare gun plz

Like Pubg pc did

Adjusted Loot Balance

Reduced Flare Gun Spawn Rate to an average of 3 Flare Guns per game for all mapsWe want the Flare Gun to be a rare item with great benefits, but at a high riskReduced the Care Package contents from 2 sets to 1 set in squad mode, which is the same as solo/duo modeReduced total Flare Gun care packages available to be called in per gameNow only 2 sets of special care packages and 2 armored UAZ can be called in per game total, down from 3

[night cloak]

@gentle portal Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[gentle portal]

Useless

[night cloak]

You're regular here and you still don't know it's useless or not.

[gentle portal]

Indeed

[polar turtle]

I have question about cheaters and bans. Mostly I play with my crew and I’m 100% nobody is cheating but... BUT sometimes I play with people from my friendlist and for some people I’m not sure if they are not cheating. Of course nobody will say that he cheats. So can I get ban or only warning if I play from time to time with people about I’m not sure if they are not cheating?

Well because I would prefer to not play with a cheater and also I would prefer to get warning first that he cheats,

[midnight lantern]

You will not get any warning or anything if you play with them @polar turtle

[polar turtle]

@midnight lantern 🤔 so I will never be sure if someone playing with cheats? I think I saw some rule about warning

[sullen lark]

where do i report bugs if i forget to do them in game?

[midnight lantern]

@polar turtle rule?

[haughty cypress]

@sullen lark just slap customer support with a message

[sullen lark]

lol kaguya 😅 but i think i better recreate the bug since its a shoot through bug and i do not want to be called a hacker 😂

[merry sandal]

Yeah. Evidence is always appreciated. :)

[livid blaze]

Yeah.. i am hoping that they dont fix bugs

[lime falcon]

Why my Royal Pass Mission isn't Counting?

[merry sandal]

What mission, exactly?

[lime falcon]

I got A flare Gun and Killed 2 People with akm

Still Score isn't Updated

[livid blaze]

@lime falcon u should complete match, or wait for ur team to complete match

[lime falcon]

Nah

I was playing Solo

[night cloak]

@lime falcon Were you playing war mode?

[lime falcon]

No

Classic

[livid blaze]

@lime falcon did u win or die?

[lime falcon]

Ofc War doesn't have a Flare Gun

Died

[night cloak]

@lime falcon maybe it's bugged.

I faced a lotta missions which are bugged, but rarely. I skip them.

[livid blaze]

Yup its bugged.. bcz in week 3 there is mission of landing on top of building 3 times.. i had to land 5 times than they count 3 times

[lime falcon]

Hmm

[stable ether]

This issue happening only in my moto g5
It works fine on my realme 2pro and mi a1
Also my net is Fast

[night cloak]

Can i use gfx tool ?

No, It's not allowed & can get your account banned.

@night cloak

Ok thanks you @night cloak

Welcome.

Oof moto 5 has tons of issues in this game. Did you try repairing? @stable ether

[stable ether]

I tried

[night cloak]

Can you report the bug in #555492558428700682? Fill the form pinned in there. @stable ether

[eager lagoon]

👌

[tidal narwhal]

Wrong channel

[night cloak]

That's a common bug whoever typed that message.

Devs tweeted that they are working on a fix.

[tidal narwhal]

Nvn right channel

Oh i thiught it was juat me

[stable ether]

I dont know how to report it in that channel

[night cloak]

@stable ether You probably didn't read what I said.

[stable ether]

I did now

Will do that later busy now

[tidal mist]

What's wrong with you? @night cloak

[kind sage]

gravity pull me hard

[neon junco]

What the f...

[vagrant onyx]

Dude chill

@neon junco a guy in here was having the same problem

[tidal mist]

@neon junco Did your money get deducted?

[neon junco]

No

[night cloak]

[vagrant onyx]

@neon junco that good

[calm dragon]

Hi what of someone is teaming up with hackers to push rank?

Hi what if someone is teaming up with hackers to push rank?

Have a video proof as well

[vagrant onyx]

@calm dragon you can do anything

What do you expect

[clear grove]

Pubg bringing new updates but not removing hackers

nice one developers

[calm dragon]

Hahaha LoL
You know the worst thing i didn't even got the option to report that hacker🤣 @vagrant onyx

[dreamy cipher]

Is there any way of obtaining rename card without spending UC?

[vagrant onyx]

@dreamy cipher no idea

[clear grove]

@dreamy cipher play crew challenge u can buy from crew shop

with the points u get

[night cloak]

You can obtain rename cards by reaching level 10 too.

[dreamy cipher]

@clear grove thanks for sharing. I just forgot the crew shop🙏

[clear grove]

@dreamy cipher anytime mate 😃

[vagrant onyx]

@dreamy cipher i have no idea about crew shop
cause point and stuff
so i don’t look there

[clear grove]

!rank

[storm flume]

This command is disabled in this channel, @clear grove. Please use the command in #481204134859505684 instead.

[vagrant onyx]

@clear grove you can go bot channel

[clear grove]

@vagrant onyx sorry, i didnt knew

[finite dragon]

Helpp

[night cloak]

Aloha! How can I help you? @finite dragon

[finite dragon]

Umm my achievement sniper mastery is stuck in 289 even though I won two matches with only sniper both with 16 kills

Any suggestions?

@night cloak can u pls help

Hello??

@rare scaffold help pls

[rare scaffold]

Yah?

[finite dragon]

Umm my achievement sniper mastery is stuck in 289 even though I won two matches with only sniper both with 16 kills

Both classic back to back

[night cloak]

@finite dragon Which mode did you play?

[finite dragon]

Classic

[night cloak]

@finite dragon Not sure if it's bugged. Try to repair the game from login screen and play another match.

[finite dragon]

Y doesn't it just work??

I got 32 sniper kills!!!

@night cloak I even tried logging in and out

Doesn't work

[vagrant onyx]

@finite dragon junixed achievement stuck

Or whatever the name was

!!!!!

[finite dragon]

@vagrant onyx how many times have you opened

[vagrant onyx]

@finite dragon my total are 42

[night cloak]

@finite dragon Maybe it is bugged. Or visual glitch. Try to repair.

[finite dragon]

Go and see in #555492558428700682

[vagrant onyx]

@finite dragon i saw

[night cloak]

Jinxed achievement is bugged. It will be fixed in coming updates.

[vagrant onyx]

no fix

[simple mural]

Yeah my jinxed achievement is stuck too

[vagrant onyx]

@finite dragon i told you

[finite dragon]

Ohh ok

[simple mural]

Just be patient

[finite dragon]

@night cloak I repaired it no achievement

[night cloak]

Repair + play.

[vagrant onyx]

@night cloak that not good i all ready opened more than 15 packs worth 120UC

[night cloak]

@vagrant onyx aww

[vagrant onyx]

They should give a refund

[simple mural]

Wait for the update

@vagrant onyxlmfao

U serious

[vagrant onyx]

@night cloak its okey i forget about it

[finite dragon]

@vagrant onyx lol u all open Soo many crates I'm still waiting to collect all scraps to make one coupon 😂

Wish even I had uc

[simple mural]

@finite dragon its called irl money kid

Play local tournament

[alpine galleon]

My game has a strange problem from the end of season 6. The in game character is changing directions on it's own with my input.
I have tried contacting pubg support, reinstalled the game, cleared the data but nothing is helping.
I thought season 7 update will fix it but nothing happened.
Please help.

[simple mural]

To get uc

[night cloak]

@alpine galleon Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

[alpine galleon]

Thanks

[simple mural]

@alpine galleon yeah its a known bug

[finite dragon]

@simple mural tats y call of duty is better
It has free royal pass pass which you can buy
With coins you can earn from game

[simple mural]

Costs ranking points😂

@finite dragon bc its beta

Lmao

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[simple mural]

Its only free royal pass bc its beta

Kk no discussion

[finite dragon]

@simple mural even though it's way better

[simple mural]

@finite dragon yeah kinda

[finite dragon]

@simple mural it has potential you know

[night cloak]

@finite dragon Move to #chat @finite dragon

@simple mural u too

[finite dragon]

@night cloak ok sorry

[alpine galleon]

I hope that bug gets fixed soon, I am unable to play.
As soon as the enemies come near direction changes. It happens 3 to 4 times in a game.

[night cloak]

Understandable. A lotta people are facing and devs tweeted they are working on a fix.

[alpine galleon]

Thanks
But why am I unable to contact the pubg team from in game settings?

It gives a lots of options to select, hears the problem and then suddenly ends the conversation.

[chrome niche]

when will we get the prizes of oppo mena challenger cup viewer's match !!

[still sierra]

Hey why my achievement jinxed not getting complete even though I have opened 29 crates and 30 is not getting counted how can I fix it?

[half bobcat]

So many Hackers and errors from season 6 they haven't got cleared but got new season and in second week of that season still no fix nothing atleast clear the hackers and In game support is worse none reply there

[still sierra]

Can Anyone help me out?

[open sundial]

Yup say

[still sierra]

Check above

[old wagon]

@night cloak

[still sierra]

Any Admin ?

[old wagon]

Yea i guess

Guys i revoke access from Twitter still it show Twitter logo

Why so?

[storm kindle]

How much is Pubg earning from the hackers?

[spring void]

@still sierra you unlocked a legendary items when you first opened 29

[still sierra]

Not evertime.

[tidal mist]

@still sierra It gets counted consecutively,When you had 29 crates you got something and now it starts from 0 again.

[spring void]

It needs to be in a row @still sierra

[tidal mist]

The achievement needs you to get 30 crates with no legendaries in a row

[still sierra]

Ohk got it thanks

[cosmic gazelle]

I'm not getting jinxed title... it's stucked at 27, I've opened many classic and premium crates still not going up

[simple mural]

@tidal mist its a bug

The jinxed achievement gets stuck for some players

Just gotta wait and hope its fixed next update

[calm cliff]

Can Someone Help ?

Is There A Way I Can Enter My Account On PUBG Even Tho My Facebook Account Is Disabled ? It's Not Linked To Google Play Games Only Facebook . Someone Hacked Into My Account And Keeps Getting On But I Can't Get On My Account I Need HELP !

If I Can Get Into My Acc I Can Stop The Hacker From Entering My Account

Smhh

[cosmic gazelle]

@simple mural they'll just fix it. They won't add the rest stucked ones which I already had opened

[finite dragon]

@night cloak didn't work

@swift pilot help

@everyone help

[crisp edge]

My age is 22 years and i mistakenly say yes that i am below 18 and now I'm not able to play game anymore after 6 hrs please help me

[gaunt orbit]

Every match this morning has hackers...all are being reported

Watch yourself out there (NA servers)

[vagrant onyx]

@gaunt orbit i think more in Asia server

[gaunt orbit]

YOU should come to NA...every match!

[vagrant onyx]

I am great full that my main server are not na and asia

[shut pecan]

Why my pubg randomly started updating? And before that it said purchase pubg to download it

Im ios user

[turbid python]

My game crashed 5 times in row fix this issue

😡

[vagrant onyx]

@turbid python are you using android device ?

[turbid python]

Yep

[supple wasp]

@turbid python clear cache and restart your phone

[simple mural]

@cosmic gazelle ik im not asking for that😂

[finite dragon]

@crisp edge go to settings go full down u'll find it

Help

@swift pilot helppp

@night cloak help plssss

@neon patio help pls

@pale falcon help

[pale falcon]

Please refrain from tagging multiple roles, @finite dragon.

What seems to be the issue?

[simple mural]

Do you lose access to you pubg mobile account by mobile if it was connected to an emulator?

[finite dragon]

Umm my achievement sniper mastery is stuck in 289 even
though I won two matches with only sniper both with 16 kills

[simple mural]

@finite dragon we already told you its getting fixed

Be patient

[finite dragon]

Ok wen is the update coming?

[pale falcon]

You will potentially lose your account if you are bypassing emulator, @simple mural.

[remote socket]

Hi
I have problem
Does anyone face lag when entering thro a door i mean i get stuck if i tried to go throw
I have to go back and jump from window
Anyone has similar problem
I mean its rare but annoying

[pale falcon]

I don’t think you’ll lose it any other way.

[simple mural]

Idk and you can't know if its getting fixed in the next update @finite dragon

@pale falconno i mean if i just get on an emulator

Then go back to mobile

Does it effect my account?

[remote socket]

Hello help

[pale falcon]

I’m not sure, you’d be better off asking this in the emulator support channel, @simple mural.

Yes, @remote socket?

[remote socket]

Did u read what i say

[simple mural]

Can't see one😂

[remote socket]

Go above

Its kinda bug

[pale falcon]

You’ll have to go to #504819353049628683 and press where it says emulator, @simple mural.

[remote socket]

I get stuck

[pale falcon]

I'm abysmally sorry for the inconvenience, @remote socket. There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you.

[remote socket]

Alright

But does anyone face it

Or its just me

[simple mural]

@pale falcon nvm i got from another dc
Ty

[glad swift]

Unable to collect sandwiches. It says maximum of 10 sandwiches exceeded but i got 0 in inventory

Can anyone help with this?

[crisp sedge]

Hey I just lost about 120 uc in a network problem

Can any1 help me ?

[tidal mist]

@crisp sedge contact customer care ingame

[pale falcon]

I haven’t faced it before, @remote socket.

[tidal mist]

@glad swift mhm I didn't understand that,You mean the total including events OR the ones you can collect ingame while in matches?

[glad swift]

@tidal mist Those sandwiches which can be collected while looting . I collected 3 of those n when i returned to lobby i got that error

[tidal mist]

I think you can only get 10 per day from matches then

[glad swift]

@tidal mist ohh okay then thats sad but what happened to those that were already in my inventory. They disappeared

[tidal mist]

uh oh seems like a bug then

[storm flume]

Hello, @glad swift!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[glad swift]

@tidal mist #555492558428700682 is read only

[tidal mist]

@glad swift Click the top 3 dots and check pinned messages

[burnt iron]

Мне забанили аккаунт. Кому могу обратиться?

Помогите пожалуйста

[storm flume]

Please do not use any other language aside from English in this channel, @burnt iron. Refer to #482111832669159445 for language channels.

Please refer to FAQ #2.9 in #481198147478224896 for further information, @burnt iron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[opaque dawn]

y do the cc games have to be so late...

[frigid crest]

@next shoal when will the game ban hackers? It sucks to push fpp i was 4270. Met a hacker and he gave me -47. Earlier hackers were only in tpp, now even in fpp😭😭

[polar turtle]

@frigid crest hopefully soon. 🤷‍♀️ we all wish that they get ban.

[tight trench]

Pls add to game sing with username I think 😄

[next shoal]

@frigid crest I understand, m8. I push fpp too. Tencent doesn’t want hackers either. They ban them as soon as they can. Just be patient with them.

[eternal dew]

@lime juniper why does pubgm ban people for hacking other games than pubg isn't that privacy violation

I heard this on youtube

And u can get a lawsuit from this

Because there is something called privacy policy but is this true

@neon patio

Because if it's true I'll have to report to the company that made my phone system

[night cloak]

@eternal dew PUBGM cannot find if someone is cheating in another game for obvious reason. But the game has right to check your phone system and look for cheating softwares. Something that Steam is doing since couple of years. For example, when steam anti cheat software detects a cheat on a player's system, it will ban them in the future, possibly days or weeks after the original detection. It's very much same on PUBG Mobile too. After opening the game, the anti cheat engine tries to find cheating softwares installed on your system, even they are not in use and takes necessary actions.

Remember, the game only can see what apps you have and you gave permission to it while installing the game. The game doesn't anyway access or modify other apps or user private information.

@night cloak so u r saying that pubg checks the app that are installed in our phone🤔

does all mic cover limited area ? or it cover full map ?

[pale falcon]

Limited, @night cloak.

Only those who’re close to you.

[night cloak]

thank u

[dusky kestrel]

Hacker report please

[cedar galleon]

every game in asia server

theres a hacker lel

this time it got worst

[quiet mirage]

How is it I can die from a headshot by m24 when I was full health and had a level 3 helmet??

[wispy matrix]

Nice outfit, is it s7 tier rewards?

[night cloak]

Im experiencing absurd waiting times for NA FPP

Solo FPP on my end has an estimated waiting time of 9:25

Thats the highest ive seen

@night cloak That's normal. On higher tighter, specially in FPP people waits for more than an hour

[pale falcon]

That’s expected, @night cloak.

[night cloak]

@wispy matrix Yes.

[pale falcon]

Your helmet was probably damaged, @quiet mirage.

[night cloak]

Thats... Shocking

[wispy matrix]

@night cloak cool, i didnt check s07 rewards and rp yet. 😄

[night cloak]

There's less people playing in FPP, less people playing in North America compared to other servers, less people playing solo compared to Squad. Less + less + less = huge matchmaking time. @night cloak

@wispy matrix Oh, I got the outfits today.

I see

[lament jolt]

Hello PUBG
My name is ABDELWAHABMOSTAF
MY name in the game :- ＨＯＢＡヅ
My account in the game has been banned for 3650 days without warning and without cause and I have not violated the terms and conditions of the game
I just used the VPN application to get offers in other countries and you said that you can not ban using VPN
and I hope that my account will be returned and removed from it.
I have spent a lot of money on this account,And I used the Royal pass please try to retrieve it again
This is my account ID
5268792088

[night cloak]

@keen karma Checkout #555492558428700682 pinned message.

[livid blaze]

@dusky kestrel lol this guy killed my squad.. he always play duo squad and hacks whole server

[night cloak]

@lament jolt Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.

And, VPN doesn't cause ban.

[lament jolt]

@night cloakWell do not use Vpn with a weak Internet It is best to have the Vpn paid

[vagrant onyx]

@lament jolt should be something caused your account to be banned
( will i cant say you got fails ban
cause they said its like you cant get banned without violated the terms of server )

[cedar galleon]

theres a lot of hackers now than previus season

:V

[vagrant onyx]

@cedar galleon i heard that season 7 is a summer for hackers in pubg mobile ( like hacker season )

[lament jolt]

@vagrant onyxI do not use cheating at all and play the fourth season in a clean and legitimate manner

[vagrant onyx]

@lament jolt yes i agree
with you
but like that what they said

will you should file climb

i heard that they can revoke your ban

Maybe you will be unbanned

I hope if you didn’t use hack or gfx tool
that you should get un-banned

[lament jolt]

Never use a hacker at all @vagrant onyx

[quiet mirage]

@pale falconit was no damage, I just got it from a crate 1 minute before

[pale falcon]

You must have developer mode enabled, @keen karma.

[night cloak]

404507578551369728 this is your 18-digit user identification, @keen karma.

And please use #discord for discord server related support.

[rustic sentinel]

Does vpn ban pubg account?

[lament jolt]

How to communicate with technical support

I have been spending a lot of money on my personal account. I'm sad to lose it.

[night cloak]

@lament jolt Also, spending on the game isn't protection against getting banned. We've had lots of people come here saying, "help, I've been banned. I didn't do anything. I even spent <insert large sum of money> on the game."

[open light]

Wtf man! This new emotw with the invader dress. It keeps popping up on my lobby after every 20 sec

[night cloak]

@rustic sentinel VPN doesn't ban.

[rustic sentinel]

@night cloak thanks Martha

[open light]

The team disappears and emoji animation sound starts playing along with its background and then goes back to normal after 5 sec. But happening in every 20 sec 😑

[night cloak]

I don't have the outfit :/

[open light]

Neither do i

The animation is just popping up like it does when we click on crates button

[livid blaze]

@night cloak too many name changes😆

[lament jolt]

I want them to examine my application if they find that I used illegal methods, I deserve the punishment

Otherwise, they must lift the punishment for me

this is not fair

[night cloak]

@lament jolt Tap on file claim, if you get reply within 3 days, there's a chance you'll be unbanned and receive compensation. If it's past 3 days, forget about it. Open a new account. Cosmetics doesn't matter, you'll get a lot in future events too.

[worn turtle]

Hey ,just wanna ask .Is the Pubg Timi version permanently dead?

[night cloak]

If you're playing the game only for cosmetics, I'd suggest to uninstall the game and play some nice barbie dress up games. There's a lotta cosmetics you can choose from.

@worn turtle It has been discontinued but servers are online. You can still play the game. Just no new contents.

[worn turtle]

Oh really ? Like now ? I have uninstalled the game ever since the long time Maintenance since around May 7th

[night cloak]

Yeah. Download it from https://pg.qq.com/m/m201801/

[rustic sentinel]

@night cloak i am waiting for Godzilla update

[worn turtle]

Alright ,time to get back .Thanks @night cloak !

[night cloak]

You're welcome. @worn turtle

@rustic sentinel I don't know what's that.

[rustic sentinel]

@night cloak really?

[night cloak]

@keen karma Maybe.

[lament jolt]

@night cloakI'm a bit ashamed of your talk. I've lost a lot of time playing so I'm sad at my own expense

[night cloak]

@lament jolt You dont lose time playing video games. Try to enjoy the gameplay, it's completely free.

[lament jolt]

@keen karmaThis means there is no hope of recovering the account

[cosmic gazelle]

Why cars and jeeps are still buggy.. they don't turn right or left

[vagrant onyx]

@cosmic gazelle they still a bug i guess when pressing the exit button while in vehicle its does not respond

[noble harness]

Is this the right palace to ask some question about pubgm logic? Like bots and tiers questions i have.

[vagrant onyx]

@noble harness yea whats good

?

[cosmic gazelle]

Is there anyone who's directly in touch with pubg or devs? I've a serious issue which many of the officials here knows

[noble harness]

Is matches tier based? Me and my friend trying to meet up in a match (solo) joins at same time and land at same city but not in same match, im lower than he so is it tier based at i cant meet him up? We want to duel...

[vagrant onyx]

@cosmic gazelle i think no body in here have contact with devs

[noble harness]

We trying to duel for fun so we can se who’s the best but never come in same match

[vagrant onyx]

@noble harness thats logical not possible

[noble harness]

Oh kk

[vagrant onyx]

In duel you can

[noble harness]

Can bronz meet gold tier for exampel.

That’s all i want to know

[vagrant onyx]

solo ( maybe if you try to match at the same time )
Though i never try this )

@noble harness

[noble harness]

Thats what we do

But im lower than him

[vagrant onyx]

Also you cant play with player are low level

[noble harness]

Hes gold im silver

[vagrant onyx]

Like below lvl 30

Its wont allow

[noble harness]

Can we be in same match? Im 26 hes 38

Ah kk

[vagrant onyx]

@noble harness i am not sure if its effect the level or the tier

[noble harness]

Okay thx anyways

Okay thx anyways

Sorry discord bug its dublicated my message

[vagrant onyx]

@noble harness welcome
glad to help you

🙌🏼

[noble harness]

Btw u know how to se if someone u kill is a bot? Any indicator that u can se..

Like how the bits play etc

*bots

[vagrant onyx]

@noble harness not possible
You can know if he a bot with to see how he move and how he shoot

[noble harness]

Okay

[vagrant onyx]

you will know that a bot

[noble harness]

Ok

[vagrant onyx]

But carefully you might get 1 hit with shootgun @noble harness

[rugged harbor]

is there any channel here where i can report hackers?

with proof

[noble harness]

Okay, they instakill?

[vagrant onyx]

than you will be disappointed

[pale falcon]

You’ll have to report them using the report system, @rugged harbor.

Unfortunately, we can’t do anything about hackers.

[rugged harbor]

@pale falcon yeah i reported them in game

[pale falcon]

I’m sure they’ll be able to investigate.

[vagrant onyx]

@rugged harbor no channel in here to report hackers
( will they should be in some point )

[pale falcon]

Please avoid interfering, @vagrant onyx.

[rugged harbor]

they came through walls 😑

ok thanks

[vagrant onyx]

@pale falcon yes

I mean ok

[rancid vector]

Please I need UC

I want to buy Royale Pass

Please help me

[pale falcon]

You shouldn’t be asking here, @rancid vector.

[peak marsh]

I'm new here, where do I drop my username so people can add me on PUBG Mobile?

[pale falcon]

Which server, @peak marsh?

[peak marsh]

Europe

[pale falcon]

I’ll be able to direct you.

You may head on over to #481201725911465985, @peak marsh.

[peak marsh]

@pale falcon thank you so much

[exotic flint]

@rugged harbor Can you DM me, with the hacker info, and evidences (Must)?

[harsh oasis]

i got this last last day. My ping in other game is 6-17ms i tried to connect to my cousin's internet but it all did the same letancy i dont know whats happening here. i asked my friend if they are lagging but no, they have green ping

[polar turtle]

@rancid vector play India bonus challenge and win UC

[night cloak]

Still having purchase issues pls help

[spare osprey]

Hello Guys I have a question. I got banned because I mistakenly used Mumu Emulator. I didn't know that this emulator is not allowed. But now my account has been unbanned however when I'm playing classic game, my ranking stats doesn't increase or decrease. I already message the support on game but they're answer is not satisfying. They say that when you get ban you can't play any ranking games. I understand that, however I want to know until when. FYI my account has been unbanned last May 18 however until now I can't still rank up or down. Thank you in advance.

Hope ypu guys can help me.

I never cheat in game or on game.

I just mistakenly used this emulator because I thought that every emulator is working with pubgm. Also I'm trying different emulator because my tgb is so lagg and ot always freeze when there's a gun fight.

But I'm might still stay on tgb

Hopee you guys can help me with thia problem.

[sick shale]

Hi, is there any way to know my rank in each server/mode?

It shows the highest one only

[shy needle]

Yes

[sick shale]

How @shy needle

[shy needle]

@sick shale click in your profile

[sick shale]

Oh yeah I got it

[night cloak]

this feature still doesn’t work

it just reset my controls

ffs

[sick shale]

Missed it because I always check my rank from "season"

Europe, thank you so much buddy

[shy needle]

Did u see or no?

Rank

[sick shale]

Yeah

[cosmic gazelle]

I'm not able to see the Prime member option(even I've subscribed to it)this is happening after I re-installed the game.

[calm dragon]

Any official there?

[opaque mist]

hmm

[strange pond]

Rom

Or

1 vs 1

💀💀💀

[polar turtle]

Tencent knows about how big problem is cheating in game right now? They made some statement about they want to add better anticheat or something in near future?

[opaque mist]

why the pic

[polar turtle]

@opaque mist cheater pic 🤷‍♀️

He was seeing every person on map and also shooting through walls

Almost every match is like that now. Just really want to know if that planning to do something.

[opaque mist]

bruh ive never met a hacker

[polar turtle]

I don’t know the players can help. Made some base of cheaters with evidence.

@opaque mist I don’t know how that’s possible. I don’t know the person that is not suffering from current amount of cheaters on Eu. Maybe you have low rank?

[honest prairie]

My Facebook account suddenly disabled I can't open Facebook In last those days and I can't login in pubg what can I do to get id back

[polar turtle]

@opaque mist just go on their twitter and look what people are writing also YouTube have a lot of evidences and talks about how it’s destroying the gam.

[opaque mist]

ive been conq for 4 season and i was high rank in season 1 and 2 ive met one guy i was confused about but not often i don't think they play in NA lol

[honest prairie]

@polar turtle please reply

[opaque mist]

@honest prairie you cant that's facebooks problem

[polar turtle]

@honest prairie what do you mean by Facebook account disabled?

[honest prairie]

Yes

[opaque mist]

nothing pubg can do

[honest prairie]

And my Facebook id linked with pubg

Facebook can do

Can you search my Pubg Id

[opaque mist]

yes contact facebook customer support

[honest prairie]

Can You give me link @opaque mist

[opaque mist]

i don't use facebook sorry

just serch it up

[weak socket]

Im using redmi note 5 and lots of time when im playing my controls doesn't respond for few seconds what should i do to fix this problem

[night cloak]

Have you try repairing the game?

[cosmic gazelle]

I don't have Prime Member option.. I'm even subscribed to Prime membership

It's gone after I reinstalled the game

[night cloak]

how to return guest post

[quartz nova]

Hola

Ahí algún moderador?

Hello

[old thunder]

Does anyoje have a problem joining a match?

Like u cant join cuz of the loading screen?

[woven cradle]

I buyed Rp but My RP colour is not Changed Why please fix this

[viral orchid]

It every time show request time out and not responding to server

Please help me

My internet connection is good but it show this

[dreamy cipher]

Why are we restricted to purchase only one room card every 10 days in clan shop, unlike before?

[tidal mist]

@dreamy cipher Because rooms put stress on servers

@viral orchid It's a known bug and being fixed

[viral orchid]

@tidal mist I'm only one with this bug?

[tidal mist]

Nope

[dreamy cipher]

@tidal mist hmm

[night cloak]

Hello

PUBG mobile new update 0.13.0 when coming

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in .

[acoustic basin]

Please help me , what is the exact name of this dress

In game support said, they need exact name of the dress to assist me

I remember hope saying that she have this dress in her inventory

Can u please look out and tell me its name

[candid gazelle]

ممكن حل please help

[night cloak]

What did it is your issue showing upside ⬆ meaning???

@woven cradle you have probably hidden your rp in settings
(It is at the bottom of the basic settings)

@night cloak

@candid gazelle
How many RAM MEMORY did you have in total?

1GB RAM is unsupported by default in FAQ.

[vagrant onyx]

@woven cradle yes i have seen many other player with this thing

[bright narwhal]

We want optimization and bug fixes

We don't want this fortgay skins

[silver grail]

i havequestion

[turbid python]

Idk what pubg team is doing m getting 968 ping continuesly
I want to ask the team are you guys working or just having fun over there???
Btw let cod mobile launch I'm gonna uninstall pubg

[worldly vortex]

Pls anybody tell me how to fix auto swipe bug, my player rotates automatically when i am sprinting,aiming or firing

[night cloak]

We are already aware of this issue, @worldly vortex. It will be fixed on next update.
⬇
https://discordapp.com/channels/393088095840370689/555492558428700682/572982452184678420

[kind sage]

i just got gyro error. when i put my phone in flat surface it's still moving

but when i check my phone if it broken it says no

[silver grail]

if my team accidentally dies then I report them because they deliberately committed suicide will their merit decrease?

need answer!!!

[night cloak]

Yes, @silver grail.

[silver grail]

@night cloak okey i will check it

[south epoch]

why my loading screen stuck....?

all the time

[night cloak]

It's a known bug and developers will fixed on next update, @south epoch.

[south epoch]

tnx

btw when next update for all users

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[night cloak]

Please note, @south epoch. ☝

[tight temple]

whats the highest speed which can be set for zone shrink in advance custom room?

in global version?

[vale meadow]

see the hackers

[sly salmon]

I use gfx tool from season 3 i didnt get banned

[jovial umbra]

Hi

[wanton marsh]

@sly salmon hope u would not

[brisk knot]

Tomorrow tier protection is remove?

[shell jewel]

Why I'm only getting Indian players that don't speak English to squad with....??
I only speak English and these guys that don't speak English don't communicate.
The land far apart and it's like you're just playing solo.
I'm playing on North America server but still can find English speaking players

[calm dragon]

@shell jewel why I'm only getting people who speaks Malayalam and Tamil... They speak south indian languages only🤣🤣

[shell jewel]

@calm dragon.....???

[night cloak]

halo

why your server moderator playing fortnight ??

any one ?

[full compass]

Hi

[night cloak]

halo
why your server moderator playing fortnight ??
any one ?

@night cloak

in pubg mobile group ?

[amber bluff]

Lmao

What's wrong with it.

[night cloak]

@night cloak It's not a problem. We can play any game we want. Put your personal grudge toward other games elsewhere please.

Lmfao

[fringe marlin]

@night cloak u dumb

[remote socket]

Lol

[full compass]

Lol

[remote socket]

@night cloak what u want

[night cloak]

#chat oof.

Uc

I want uc xD

[remote socket]

Is this even problem lmao

[livid blaze]

@night cloak record breaking name changes 😂😂

[night cloak]

[hearty wraith]

I've a feedback not sure where or who to contact so I'm posting it here, I'm not happy with the shop and crate features in game and especially royale pass, I really wanted that UAZ camo skin from the royale pass and just relaxed we gotta buy it via more UC and the odds of getting is like 2% meaning I have to spend like 2000 INR and still a low chance, this isn't how its suppose to be, as for shops opening crates omg lol that's insane, you just keep buying and buying to increase the probability of getting good stuff, I'm sorry but isn't PUBGM making enough revenue/profit as is? Why not make things a bit easy on players and community by being less greedy? The height of greed is just too much here.

[night cloak]

@hearty wraith Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

Copy that message.

[hearty wraith]

I personally know for a fact that I'm not the only person/player thinking this way, end of the day it's a game we spend countless hours on, everyone wana buy stuff but at this rate who wana spend so much money?

Will do thanks but I I'm pretty sure nothings gonna change lol

[night cloak]

@hearty wraith True.

[robust flame]

Fix your pub server's glitches, players gets stuck in between doors and can't move, etc. NA right now has been glitching for the past few hours

[vagrant onyx]

@night cloak there is no opining in game to gift UC

[finite dragon]

Help

[spring dock]

👀

[finite dragon]

@hope help

[spring dock]

What help do u want?

[finite dragon]

Why am I getting this green border

[spring dock]

Which phone?

[finite dragon]

Moto g5s plus

[remote socket]

@robust flame i have this issue too

[open light]

Do the devs know how much the damage system is broken? Headshots don't register often specially in case of bolt actions.

M762 being a 7.62 gun does 68 damage in 15 bullet spray? Not once but noticed this multiple times dying early in arcades. Damage always in range 60-70 even with players having now vests

And no ping issues before anyone says so. My ping stays below 100

[remote socket]

@open light yea

[finite dragon]

@spring dock any help?

[remote socket]

There is sniper bug and dev know about it

Wait for the new update

@open lightand no i beryl dont need 15 shots dude

[compact wigeon]

Good day, they gave me a ban for 10 years. I haven’t been writing for a month already.

[remote socket]

@compact wigeon its probably you are a hacker

Now dont come and cry for the ban

[chrome goblet]

Hello a question as I can report a YouTube channel that takes advantage of bug and more?

Of the game

[remote socket]

@night cloak

Help this guy idk how

[night cloak]

When are new prime outfits coming ? (Don't reply if answer is "wE hAvE nO iNfOrMaTiOn)

[compact wigeon]

I play without cheats

[prime steeple]

So my galaxy s9 gives me a black screen upon starting the game , already reinstalled twice , cleared cache dozens of time, issue is still here. While my ipad pro loads the game perfectly fine

[polar turtle]

Heyyy. For a long time im thinking about lucky drops. All my friends both spending more and less then me have better items with better % like -70%. And I have always like that. Is any reason why I’m always getting so ugly stuffs with-10% only?

[night cloak]

Luck @polar turtle

[wispy matrix]

Ugly stuffs 😄

[polar turtle]

@night cloak well I know I’m unlucky but there must be something more. 🤔

[placid wedge]

Since last 6 crates every time i get is 5 silver frags ita so annoying

[night cloak]

Contact to Customer Support or use File Claim option, @silent meadow.

There's nothing we can do.

[silent meadow]

@night cloaksir iam content not reply sir

[opaque mist]

tf

[silent meadow]

@night cloak full person not support my carater its ok tanku very much

[opaque mist]

WHAT

[silent meadow]

@opaque mist iam not hacker sir but iam real pubg playr my account is ban 10yers

[opaque mist]

hacker

[vapid ledge]

Kya hua

[silent meadow]

@opaque mist no sir... iam seen my yoitube vedio automatic download one link pubg is open my acount band

[opaque mist]

lmao

[open light]

ENGLISH 100

[night cloak]

Can we have animails in pubg ?

[open light]

Why do you want animals in the game though? @night cloak

[night cloak]

Seems funny @open light

[open light]

Seems rather a way to bring new bugs and lags in the game

[night cloak]

@opaque mist he needs microsoft tech support

[toxic plaza]

Why is the exynos S10 so laggy? I get exactly the same performance from my S7 which is ridiculous. When will the devs optimize the game for exynos users?

[night cloak]

@toxic plaza Qualcomm’s Adreno 640 GPU takes a commanding lead over the Exynos’ Mali-G76 MP12 graphics chip. 3D Mark gives Qualcomm’s chip an 25 percent lead which could equate to a tangible frame-rate differential when playing games like PUBG Mobile.

[pure mortar]

will I get banned if I use a gfx tool in the play store

[opaque mist]

yes @pure mortar

[pure mortar]

sad

[opaque mist]

ok

[frank charm]

any idea why the lucky spin event is not showing in my game?

[night cloak]

Is this official site ?
Tag and answer

@frank charm it is for some regions only

No @night cloak

[frank charm]

yeah all my friends in my region got it

[lime falcon]

Hey i see video after the match but i don't get rewarded

[pearl blade]

I missed yesterday's uc in subscription

How do I get it back?

[storm flume]

Hello, @chrome goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

I got banned from making uc purchase is there anyway to get unban?