#questions
1 messages · Page 465 of 1
Try doing this; Remove all google accounts, and sign out of facebook. Then login using facebook, as you're logged out of the app itself, you can login directly in the game. Choose your account, and it might work.
so many chinese hacker in asia server???
damn, i for sure don't 100% regret downloading this lag only-gtx-1080-friendly simulator
@weary cosmos You can report them using the REPORT button. Choose cheating as the option. The staff here are only for discord and can't provide support for the game.
just to get killed by someone who's cross dressing
@night cloak bro can u do it for me I don't understood
why the flag card for ???
😡
@night cloak It's used to change your flag. You can use 1 everyday.
its not working
i want my Crew points
dumbass game i wish i was killed before i even downloade it
@night cloak bro but my account is connected with Facebook so I have to loging with it
@wanton marsh Remove all google accounts. Go in facebook app and sign out. (DON'T REMOVE THE FACEBOOK ACCOUNT) and then go in PUBG Mobile. Sign out in PUBG, and choose the facebook option.
@jovial anchor Thanks for complaining!
@night cloak What error does it give out?
You're free to play Fortnite, @jovial anchor
you can change it after 44 days
Then you would have to suffer.
kill me to if you cna
yes
can **
i will go play some bootleg games instead
@night cloak Did you use the card or you went into your information tab and changed it?
yes
fortnite runs even shittier than pubg
i used
You have to click on the card while it's in inventory, and use it.
Then we can't help you,
yes i do
Then change it
i feel so retarded rn forsenSWA
same
so unlucky forsenSWA
Can you send screenshot, @night cloak?
wait
i will give after the match
Okay.
And meanwhile, your issue: @jovial anchor.
It isn't your PC that doesn't work, it's the emulator. Try adjusting your graphics. The game isn't adjusted on PC, whilst it works perfectly on Phones.
Hello, @jovial anchor!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
You wouldn't get emu related support here.
Can anyone help me?
can i ask a question?
If my facebook got hacked and it link to pubg and i can't recover it.
I can't
when is the 15x and dual sights coming to Pubgm global version?
It's also change email and everything
@rustic wharf We cannot help you with that, sadly.
@flint jasper 15x won't come, and you will be informed when the updates come out.
rip combo
@night cloak bro nothing happened
Oh thanks fyi :((
Dual sight is planned to come in future updates, but we can't say when and in which update.
@tidal mist That was because I used profanity.
ok thanks
F season 2 acc
Idiot Isn't a bad word.
@night cloak Still this channel is meant for support and support ONLY. Do NOT talk about general game stuff here.
@night cloak game still crashes
@wanton marsh Then please make a bug report in #555492558428700682 or react with a similar bug thread. As Arctic said, this could be your device and not the firmware.
If u login with my account your phone would be too crashed
Why my twitter account works fine them ? 😪
Then it might be your account that's causing the issue.
Have you tried logging in the same account on another device?
Hmm. It's your account.
It says no permission
Click the link in the topic of the channel, @wanton marsh
@wanton marsh Hey there, which social media accounts are linked to your game account?
Facebook, twitter & gmail, as he said.
@night cloak hey am connected to fb and gmail
You can have only 2, not 3
Can you logout in PUBG mobile or that crashes aswell, @wanton marsh
@night cloak that crashes as well
@wanton marsh That is a game breaking bug you're reporting. Both Facebook and Gmail login crashes?
Hmm. Try re installing the app. Or just use share it to transfer the game data & apk to a pc, then install it again.
@night cloak yes
@night cloak bro I reinstalled nothing happened
I contacted to support team they have only one answer check your internet network.
@wanton marsh We have a solution for that but it only works when you've only one social media account linked, unfortunately. It's very unfair to say it, but you cannot play on your account. Play in a different account for now and try logging into your main account every 2-3 days.
*/*
😶
@night cloak it opened few days back but it crahsed after 5 minutes
Did you have anything valuable on your account, @wanton marsh?
@night cloak
Yes, @night cloak
@night cloak bro it was a conq account with legandary outfits with 1500 UC with rp
RIP man, I know your feeling
@night cloak I wasted almost 10k rupees on that account
@wanton marsh Understandable. Unfortunately, it's how it is. This bug is being reported since 0.8.0 (8 months old) and there's no fix as of now.
@night cloak Click Use
And then change it.
@night cloak so what should I do
@night cloak Flag card is bugged rn. Please try another time.
Try changing it on Mobile. This could be a emulator issue.
No it worked, I used a card yesterday @night cloak
@wanton marsh Play in a different profile.
@night cloak I am hopeless if this is 8 months old bug then why it's not yet solved
@night cloak A bug isn't for everyone.
He can't log out aswell
True.
if it now work i wnad my crew challenge points
@night cloak what about rp and that outfits and conq
want *
To logout: Remove all google accounts, and delete facebook and twitter. Re install the game and it'll take you to the login page again in the game. @wanton marsh
It will be fixed soon, @night cloak. Be patient.
@wanton marsh They are not gone. But unfortunately you cannot access them. Ik it's very frustrating not being able to play but it's a bug many are facing.
And yes, you can't refund your purchase.
I know
@night cloak This bug persists when we change device too. No point of removing those.
then fix the bug asap
This was what I got
We can't control what the developers do. @night cloak
The staff here can provide the game assistance only.
@wanton marsh Support is no help for these type of concerns.
So whome to contact
@wanton marsh DMs
@night cloak to whome ?
@wanton marsh There's none. Or I would definitely suggest.
then tell devs
about the bug
thats it
@night cloak btw there is a solution to dissconnect if u got ur account stck
@night cloak They are aware of it. It was reported a month ago.
@night cloak just dissconnect ur network then cancel
How long will the hacker remain in the game
No no, don't remove the account auth on any platform. That will result in losing your account forever. Atleast it's linked to a account for now.
Hello, @jaunty condor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak it's been 2 months
How is he a hacker, @jaunty condor
@wanton marsh People are facing it since past 8 months.
@night cloak my account opeened like 10 days back
@night cloak but it crashed again in 5 minutes when I opened synergy
@wanton marsh That's why I'm telling to log in every 2-3 days.
i have 87th rank in squad wins in my region but there is no #87 squadwins tag in my profile
@night cloak yeah thanks for suggestion
any fix?
@night cloak can I DM you if u get any solution then u can just tell me
That would be very helpful
@autumn rover It's available for under #50, I think.
@autumn rover Did you recently change your flag?
Oh yeah ^
@night cloak Breaking penetrates the wall
@night cloak my friend has #99
@wanton marsh Sure.
@jaunty condor hmm, then do report them.
yas @night cloak
You need to wait till monday @autumn rover
@autumn rover And when did the problem started?
U get titles every week
Not instantly
@night cloak no my friend has it he is 97th
@night cloak it says hope
Ah ok.
@night cloak i never got the tag
When did you reach it?
idk
@autumn rover As @night cloak suggested, wait until Monday aka tomorrow.
Note that it isn't instantly given.
yea maybe it resets on monday
i guess i reached 87 yesterday or something
coz i won like 5-6 matches in the row
@night cloak can u reply me back I texted u
There is also a bug preventing users from ranking in region after changing flag.
@night cloak you bought offers and been withdrawn tax?
any solution to boost the fps on emulator ? lowend pc
@jaunty condor Idk what it says.
@night cloak Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.
thanks for guidance
@night cloak You can return the tax money ؟
@jaunty condor The tax was charged by Google I believe.
@night cloak can u tell me how to contact to officials ?
@wanton marsh In game support is the only way. You can also message the official page in Facebook or tweet them in twitter.
@night cloak in support they did nothing
@wanton marsh For your concern, support won't help.
@night cloak Google correspondent told me the game developers Russell
@night cloak yeah
@jaunty condor Idk much about the tax thing.
@night cloak so why it's called support lol
@wanton marsh It's support but not perfect.
They cannot help you with bugs. They can note the bug and send it to the bug fix engineers. If the bug fix engineers can't find a solution, it simply means they are not perfect. @wanton marsh
@night cloak not at all
Mmm
Some one please tell the developers about the gun spawn bug . It is destroying our stats.
Some one please tell the developers about the gun spawn bug . It is destroying our stats.
eh the gun spawn bugs doesnt really bother me
So many other bugs that make this game unplayable right now
Gun spawn bug not one of them
Auto rotate bug still there for 3 weeks already
How to play this game
those indonesians just bombed me for non reason
lol
and make sure they get banned for 1 week or 1 day
@haughty python you can report him for teamkilling. that is all you can do
Auto rotate bug is already reported in #555492558428700682.
We do not approved it twice.
@haughty python than that is all you can do. asking here to report him might be seen as spam by contibuters
so it is best not to post it here
@night cloak Please report loading bug
Happened to me once before, @lyric jungle. It may either be network related or something else.
Hi can i have a modo or a admin I have a bug with my echelon
Why I can’t change my flag with flag card ??
Hi @lime juniper I have problems with my echelon I was Demote to bronze while after the beginning the season 7 I had already was demote in Platinum 5 while at the end of season 6 I was Crown
Cuz it's been broken since ages and is never going to be fixed @stoic iron
Give me my uc back little thieves
They won't
Hi @lime juniper I have problems with my echelon I was Demote to bronze while after the beginning the season 7 I had already was demote in Platinum 5 while at the end of season 6 I was Crown
You changed server @night cloak
And how I do to get back into my server @night cloak
By changing it in the lobby ?
Crown to platinum is due to new season but bronze is because u changed server
Ah no I did not change perception
See I didn't change anything @night cloak
That fine I understand and fix thanks @night cloak
Hello, @inland laurel!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
#emulator-support If you have assigned emulator role!
😭 I am unable to use those tags #sawdlyf
thanks
@lime juniper Hello , I want to report that , some of my friends are using Un updated version of Pubg M and Killing Bots and Winning every game and increasing KD and Rank pushing , Fix this glitch or whatever it is , It is unfair for other players
Why pubgm support email send us only automated texts? I cannot even report cheaters I have video proof of crew challenge. Fpp Asia top 4 invader squad are cheater.
There is a lot of cheaters, @fluid oyster. I don’t think anything can be done right now.
They seem to be bypassing the system.
No car move that fast.
You shouldn’t be sending the evidence here, @fluid oyster. We can’t do anything about it.
@pale falcon @pale falcon @pale falcon
Yes, @glad wren? You didn’t have to tag me several times.
I think once is enough to get my attention.
@pale falcon I love you
@pale falcon I know nothing can be done. My only intention is to let everyone know that they are cheating
I love you too, @glad wren. However, this channel should only be used for support purposes.
Okay
You shouldn’t be having any kind of discussions here.
@pale falcon okay
I would just keep reporting them, @fluid oyster. They actually banned a hacker that I reported on many occasions.
@pale falcon good night
this bug happens alot when i tend to open the game, but i get matched with mobile players while im on an emulator. is that because i dont play for lik 3 or 2 weeks or is it just a general bug on the emulator?
Ban cheaters please !!
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
How long have you been waiting, @latent stone? I would give it some time.
@latent stone Contact the customer support ingame along with purchase proofs
@pale falcon last night
@tidal mist i did i send my proof but they didn't said anything else
Be patient mhm or send again
Ok ama send it again
@cunning crown no idea ( i am to lazy to waste 180 UC and try it )
i have seen other say they cant use it
Fix flag card unable to use
1- go to your profile and choose a flag you want to change it will say that you have to wait for a period
2- go to inventory and change your flag with flag card it will success
3- if it didn’t repair your client and try again
Proofed working tried it myself
@cunning crown
You can report it to the customer service, @lament gazelle.
@lime juniper 1 guy did fraud with md
@night cloak I gave him I'd pass so that he could fix my account
But he tried to hack my account
@wanton marsh that's your issue we cannot help with that
Contact the social network but I doubt they'll help you.
Do not share passwords with anyone
@tidal mist he is getting in my game account
How can I get rid of that
@tidal mist I changed all pass and did everything I could do
Link something else and then ask customer support to unlink your hacked social account
Hello I'm a player from Season 2 and purchasing Royalpass every season... From 19-05-2019 evening I'm facing an issue continually while I'm playing... It was We have terminated your connection because of data error with your client. Unlocks at 20-05-2019 at 00:07 ... Why I'm facing this problem?
Please bro sir my id unbanned
@night cloak Uninstall the game. Overview your recent installed apps. Uninstall any apps pubg related. Then reinstall the game directly from play store. Your account will be unlocked tomorrow.
@arctic niche Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.
@arctic niche maybe you played throw vpn
or someone reported you
VPN doesn't cause ban.
maybe played throw vpn might cause ban
Nope. We can play with VPN.
@night cloak okay.. but I have not installed any apps related pubg.
@arctic niche wait how did you got ban ?
@night cloak Then skip that step.
@night cloak okay let's see what happens tomorrow
Hope for the best
@night cloak If you receive the warning second time within a week, consider playing in a guest profile for few days. Otherwise it's fine.
@night cloak dude its might be the connection problem
@night cloak I got this warning 3 times today from evening
@vagrant onyx then why ban for 3 or 5 minutes?
@night cloak You mean three times with 3 different unlock time?
@night cloak you playing on data ?
This might happen duo to error from the connection
@night cloak yes
@night cloak @night cloak @night cloak @night cloak
@vagrant onyx ya mobile data
I recommend you to switch to different network
5-6 warn = 10 years ban. Reinstall the game quickly. @night cloak
than just try it for 1 to 3 days
@night cloak oh no .... I have already uninstalled and download I'd 78% completed from play store
@night cloak Try playing in a guest profile tomorrow, avoid logging into your main account. See if the problem still persists.
@night cloak okay thank you.. I'm really scared.. because I have purchased so many things and completed almost all achievements ..... All will be gone if ban for 10 years
@night cloak Yeah, we will try our best to prevent the ban. Meanwhile don't login to your main account.
Yes ... I wouldn't
you think pubg will fix there game but there to money hungry to do anything i lost my account due to the glitches witch ive spent over 1k on and they wont do northing about it or even msg me back like what the f*** if its not that u lag out your game your mic dont work hackers shoot u thru walls yet they dont do nothing about it
@night cloaklast week i got this like 5 times the 10min ban if i got it in the future may i get 10year ban?
but i didnt violate the game
@teal cradle bc the game dont care about the players they just want money
@nimble hamletbut i care about my account because if i get banned one day without reason i will be too pissed of
@teal cradle my account disappear and every time i msg them they close the conversation ive spent over 1k on that account i had all the rare stuff i was ace every season since season 1
@nimble hamletu dont do anything till now?
I have inventory full of useless items. Will they ever make it possible to dismantle that things?
ive been msg them there's nothing i can do
i made a new account but they wont do nothing not even msg me back all i get are the robot msg
no point ive been but they closed the convo every time
from when did ur account got banned?
didint get ban it got hacked
wait a minute accounts get hacked in pubg!? but its an online game
@lime juniper @neon patio ⤴ about 15 messages above 😮
485905926612582402
I have a gotten a new s10+ and I have been experiencing frame drops. I have tried all setting high and low while my ms was around 70. I have tried uninstalling and reinstalling but nothing is working
Can you gift an already owned item?
Like if i want a name change card can my friend gift me his?
@fading fossil try turning on game mode and game launcher
@spring void i don't think you can
Does anyone else still have the Eastward camera glitch happening after the update? I have a weird phone so I'm wondering if it's just me
the middle east server shows 60-70 ping in lobby but 190-200 in game .what to do
@mild forum this is a bug that had been reported
Yes, hopefully the devs see it and fix it
@latent stone you got ban? Can I ask did u use VPN? Just curious. Because half saying that vpn is ok and half that not.
Bruhhhh fix one touch bug please I died like 6 times today cause of it...
can I play pubg lite even if my phone supports normal pubgm ?
Kindly use #lite-support for PUBGM Lite related questions, @little shoal.
@night cloak , can't find lite support. it just gets me here.
Hello, @little shoal!
To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.
how do i unjoin a crew everytime i try it says the crew has been locked. also how do i unjoin a clan
I have a question when will the pets be available to the players? Because I found a pet on Miramar but after the match ended it vanished
U mean the falcon?
I mean in pubg
when will the new region ranking title be available for this week? its 12:10 utc if I am correct.
?
My facebook has recently been hacked, and I cannot get it back. I can still login through google play, but I cannot log in on other devices or sell my account if I would want to. Is there a way I can un link the current facebook to my account and add another?
@night cloak no, that feature is not available, yet.
fat oof. Ok
@polar turtle no i didn't got banned and i didn't use vpn
This game is dead
But dont worry devs u can save it by adding more parachute trails and outfits
Bugs are nothing
im not looking for companion lol just ppl to play squad game LOL
Companion is not permanent yet, @cursive parrot.
@cosmic gazelledont buy
@silk crow what is this bro?
@cosmic gazelleskin but nothing more then without skin.
@humble sorrel same here 😑
Maybe you can customize your fire controls setting, @night cloak.
7 seasons later
Can you tell me what is car shooting button, @night cloak?
i can't specify
but it's the one on bottom right
Is it peek out of the car windows icon, @night cloak?
when you're inside a car
yes
i need to change that
It won't change or customize it, @night cloak. It is originally controls for vehicles.
when fix the f*cking hackers in emulator ?
Question, why you using Game Guardian, @night cloak?
@night cloak the question is why you can't do anything for this problem ?
Hello, @odd rapids.!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
buys game guardian lmao
Does Cs replies in-game -_-
yes takes a while
in emulator every game i killed by hackers
ok bud
Then can I ask if there is a solution here for the problem
Hello, @odd rapids!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Bruh, so I wanted to buy 600 uc and I had 10usd in my gp account but it says the payment wasn't successful
Huh
I'll try it
I've been reporting a bug specially for my account only since past 6 months or since season 5..but in game support keeps on telling me to to update and repair the game.
What the hell is this.(relates to me not getting regional title since I changed my flag in Season 5,after 2 weeks in season 5.I changed it back to my OG flag but till today I'm not getting ranked)
Same thing again and again
Had reported 100 times now like wth is this
It always shows 0 no matter what..if anyone can help me then please DM me
Im ranked 96 in NA for middle man
If i happen to change my flag to another country say in another server too
Would i be ranked in that country too after the week is up?
Fix the damn audio please... I keep dying cuz the audio keeps switching on me
When are hackers getting fixed
I get that a game with no hackers is impossible but like there is so many hackers
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Bruh reinstalling the game didn't work
@surreal hornet Contact the customer support ingame
Yes they do..
When did you reach the region rank?
Anyone know how to get beta?
Im from pgilippines
It takes a few days to give you the rank. You're given the rank every monday.
@spare jackal You can't get Beta for now. When a update comes out, please check #news
@split wadi Please wait till next Monday. You'll be given the ranking eventually.
@VeldPlays thanks boii
Because you're given the title every monday.
The titles are refreshed on a weekly basis, @split wadi.
Yes everymonday its monday now
When did you change your flag?
Keep waiting...
You'll be given the title eventually one day. Just keep waiting. Most probably next monday.
Because they recieve a ton of reports each day, @past birch.
@spring flame That is not any excuse they also receive tons of millions everyday
Atleast they should have some respect for the people who spend alot of money on this game
They reply within 72 hours, anshulgumber. Please have patience.
no from past 1 month only bots reply and end the conversation
What's your issue?
Then they use the millions to pay for developers, artists, server, character creators and vps.
You would know that if you had owned a game.
Thanks for your support, @night cloak. I don't really like being interrupted.
Hey I bought a new s10 and I have been experiencing frame drops while I have low settings and 70 ms. I have uninstalled the app and tried repairing but nothing works how do I fix this?
Try clearing your ram.
And deleting some apps you don't use.
I use a S10 aswell but don't seem to face that issue, @fading fossil
@night cloak what is ur ms usually
That depends on your Internet / Wifi. I usually get around 20 - 60.
@night cloak ok thank you for your help
No problem, you're welcome.
What is the email pubg suport
bruh this is the help room just ask @violet vector
What all social media do you have linked, @shrewd ether?
FB, google
Plz told the developers,they made this game disgusting.
Every month giving updates but not able to optmize the game. @spring flame
I'm pretty sure the security of one of those have been compromised, @shrewd ether. Please reset the password and take appropriate measures to secure it and stop sending so many emojis.
I think my money wasted. 😭 😭
this is for help not complaining that this game is a money grab @silk crow
It runs just fine for me, @silk crow. Please lemme know if you have a particular issue.
also incase u havent noticed almost every battle royal is this way so really its just following the crowd
@spring flame but once he loged in i change password still he can right?
Did they mention you, @mystic trench? You don't have to answer questions directed to me.
They won't be able to log in once you change the password, @shrewd ether.
You dont know the game issues.
Everday 50 to 100 issues ate mentioned in this channel.
The camera bug.
Achivement not updated.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Hello, @silk crow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
The jinxed achievements not updated after creating 6 creats
Did the crate cost more than 120UC?
@spring flameyes
4 classic and 2 primium creats @spring flame open but got nothing more than epic but the achievement not updated
I don't know what the issue is then, @silk crow. Talk to customer support in game.
They are only giving articles nothing helpful that's why i wasted my money on this bug fully game. @spring flame
@spring flame so I saw and loged their devices out
So I saw they logged in via chrome
From Indonesia
@night cloak
Bloody*****
Ends on may 23
@spring flamethey dont reply also. If you guys are can do something then just tell them return the money to ganesh.
lmao
😂

Hello, @abstract mural!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
So , what with this TENCENT and GIRLY Gæish KPOP emotes Every season...give those in chinese version not in global ! 😡
And We need More Spaces for new Emotes
@lament condor You can suggest at customer support ingame
Elaborate?
When is that automatic turning glitch gonna be patched?? I'm done with it. Also, it tends to happen a hell lot when we are in fight. ;-;
Also how to unlock companion permanently as the event's only gonna be till 23rd, right??
It's known glitch @vagrant prairie,will be fixed soon.
And about the companion...duh I have no info about that
when i walk or using vehicle single joystick,suddenly its not like my thumb not there
Code: Falcon
You can test and get to know it until this day.
After this test phase, we will start an Ingame survey to collect your feedback and further adjustments.```
@vagrant prairie
That means it's not fix if it stays permanently for now, maybe the devs include it or not. Just watch out for [#news](/guild/393088095840370689/channel/481197473403240451/)
Erm okie Ig but literally nowhere I found that announced by Pubg officials. Anyways thanks for the info.
Hello, @kind sage!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
You can find the announcement Ingame.🤗 @vagrant prairie
i tried but still no respond,since version 0.12.0
My game stops and freezes and exits itself in mid-game evn tho I am running on good internet connection [enough to run 720p quality yt-videos]. I also have enough space on my phone & my ram is 2gb
Bro
I @tidal misti heard if a non Vietnam player plays in Vietnam version he/she will be ban is it true?
????
@night cloak
@spring flame
No, @shrewd ether.
@spring flame how to fix pubg mobile game stuck (freeze) in loading screen ?
Restart, @normal arrow.
@spring flame but I'm facing this problem after playing 2-3 games
I am facing the same issue, @normal arrow. Waiting for a fix.
Hello guys
@lime juniper - regarding The Lucky wheel event in Singapore for ViVo phone - If a person from India wins it, are we eligible for the prize?
Please do not mention specific staff members, @tender mulch. And read terms of the events to know about that.
I got a problem
@spring flame - okay
Elaborate your issue please.
@spring flame - And, If it were mentioned in the terms, i wouldn't have came here and asked about it.
The pressing the repair client button
When I log in my Facebook account my game crash in the last loading. I can't reached in lobby.
If it's a Singapore only event why would they ship to India, @tender mulch. Have some common sense.
Any other social media accounts linked, @glossy hamlet?
@spring flame - Well, as i don't have common sense that is the reason i asked the question, no?
Pathetic support staff for pubg mobile!
Yeah we chat
@spring flame but I try all Android device and iOS but it seen same problem
My 700 uc and Royal pass buyed in game😭😭😭
Cant login?
Yeah
What I mean is that do you have any other account linked to PUBG Mobile; Twitter or Google play?
I'll try with mine and see...could be some bug
@glossy hamlet Facebook login is bugged for your account. Use wechat until it gets fixed.
Wechat same problem
Mine works...I use fb to login
@glossy hamlet Then, you'll have to play in a different account for now. Try to login your main account every two to three days. This issue was reported many times but unfortunately there's no fix as of now.
I need to play in my main account for conqueror why I play in another account
@glossy hamlet dude ( delete the game and the cache file )
re-download the game
don’t log in with your account
than log in with guest look if the game open
If game open should ( there is problem with your account )
@vagrant onyx Please read your DMs.
@night cloak i didn’t read your message
@glossy hamlet It's a game breaking bug. We are really sorry but if you try every two - three days to login, it might be automatically fixed.
@vagrant onyx A message by Dyno has been sent to you.
Okey
Would i be ranked if i change my region rn?
Im ranked around 48 for middle man in the states but wanna change my flag
Would i be ranked in that region im changing to the next week if im ranked top 100?
@night cloak hey u there ?
@wanton marsh Aloha! How can I help you?
Please Dm
@night cloak You should be. I heard, the changing flag for region is bugged rn. Some people never got ranked after changing flag. But only a few minors had the issue.
Okie
I'll take the risk
Thank you! @night cloak
@night cloak When you change flag it changes your regional ranking to that country.
Ex : I'm from India and I use Miramar flag and I get ranked in the Miramar coloumns
Yeah
I know that
I was just curious as if it would continue ranking and giving titles or if it would stop and start over next season
Can you gift some thing you earned through achievements or already own?
When you are going to fix lag in season 3 I was getting 40fps and now I am only getting 12fps and the game crashes lags and makes noises are y'all making game or doing only fricking business it's request please fix the lag and yeah I am also leaving this game and going to play only call of duty mobile until the lags and bugs are fixed completely.
@spring void You cannot gift items you own.
Hello, @chrome goblet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@umbral cradle what device?
Redmi note 5 pro
@faint ivy No information.
@umbral cradle using gfx/gltools?
No
your phone heating up?
@night cloak can Vn version colab with global one day???
@shrewd ether If Vietnamese government approves, maybe.
I M sorry dude
when will be crew challenge groups?
Help anyone
Didn't you read the message by Dyno, @abstract mural?
Help @spring flame pls
Try repairing your client, @abstract mural.
my friend account accidentally banned can anyone help
I'm really sorry but we are unable to provide support on any cases related to account terminations in game, @paper hornet. You may file a claim or contact in game customer support in order to get this problem resolved. Please refrain yourself from talking more about this issue in this channel.
I have provided a solution, @abstract mural. Please use Google Translate.
Yeah
@spring flame how to contact in game support
They don't reply even after a day
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak can you help ?
As @spring flame's said, try repairing your client, @abstract mural.
Hi
Offf
@night cloak There's no ETA yet,it'll be announced when there's some.
Week 3 Day 4th : Auto Rotate bug still there ;)
@marsh tusk have you done 3rd party installation or update
Active Companion Not found Why?
@zealous zephyr It's in testing phase rn
@tidal mist Oka
Hello, I would like to know if after finding it in the classic games it is permanent or is it just an event? Will the partner option in the lobby interface disappear on the 23rd?
On 23 there'll be an ingame survey along with further information
but I want to know if I can have it in my inventory, or will it only be in the game?
Only ingame rn
ok thanks
@tidal mist can you please tell me how to fix camera automatically moves to E direction glitch. many peoples are facing the same issue. i can give you video link if you want so you can understand what problem exactly I'm facing.
@worldly violet It's known bug and has been forwarded to developers already and being worked on,Be patient please.
thanks.
@spring flame how to fix pubg mobile game stuck (freeze) in loading screen ?
Hello, I have a PUBG Mobile account that was stolen. Someone, somehow got my facebook account and disabled it by violating the Terms of Service and also change my twitter password. My account was linked to both Facebook and Twitter so now I can’t access the account. I do have the account UID. I have spent thousands of dollars in the account and I would like to be able to use it. Please help.
Contact facebook , twitter and in game useless customer support @wind warren
In game support did not work and both Twitter and Facebook are just simply not responding. Believe me, I have tried. I came here for a last ditch help.
Would using a VPN to get a certain reward that’s only available in a specific country get people banned?
I have answered that earlier, @normal arrow.
I'm afraid we cannot provide anymore help on this issue you're facing right now, @wind warren.
It wouldn't get you banned, @amber walrus. But some items may render unusable because of area restrictions which can be found in TnC of the shop.
Thank you very much.
“Opportunity is a Falcon that never perches.” Code: Falcon ends on May 23rd, so hurry up!
Ok so like is that a code i should use to get the Bird early or is it just one if those stupid sayings?
How to properly configure the sound discord-pubg?
@proud oasis It's not code lol and nothing announced yet
@night cloak Contact the customer support ingame
@tidal mist will they fix it
@iron gate elaborate?
@tidal mist will i be able to make purchase after
@tidal mist Discord jamming games
I play through the Discord, the game becomes quiet
Help what topic do o select when im on customer service
@proud oasis stupid probably
hi
Added a twitter link to my account by pirates @neon patio
captured my facebook account and added a twitter link
I got my facebook account back but logged in to twitter account
@modern orbit Contact twitter support
@night cloak Purchase issues
@iron gate what device
Cant find tht
twitter my not pirate account @tidal mist
@modern orbit oh,then contact customer support ingame to remove the hacked social account ingame
no answer @tidal mist
Is this some new bug now? The ingame support closes the convo without replying. Its fourth time in a row now. I wait for 2 days and then see the convo has been closed
Can any one here help me retrieve a lost pubg account ?
@night cloak just use the message button on top
@modern orbit I can't understand any of that
@open light what's the issue
@mighty flower elaborate
@tidal mist Added a twitter link to my account by pirates,
captured my facebook account
My frnd uses vivo y83 pro
I got my facebook account back
She downloaded pubg 2 times
and pirate added twitter link
@tidal mist my friend's facebook account was hacked and the hacker deleted it ,and his pubg mobile account was linked with facebook
I can still see the account in game
captured my facebook account by pirate
Added a twitter link to my account by pirates
I got my facebook account back
@neon patio I am using Flash Dog app to reduce lag on my device.Is there is chance to get ban or not ?
As long as it doesn't change any game files or modifies the game
You won't be banned
@tidal mist Facebook was seized by pirates and doing pubg input via mobile twitter account link added twitter and I demand the abolition of Twitter links throws me off my game.
@night cloak Be patient they'll reply
@modern orbit check dms
@mighty flower oh well contact the customer support ingame,no other way
Anyone coming ROom match?
Guys i have been banned 10 years and i wasn't doing anything but used a Vietnam VPN, also it says i have been banned 3 days ago but i'm not ?, i just was raising my rank on duo FPP and when i left the game to pray then i came back i have been surprised that my account is banned.
ROOM NO 2414936 PASS Trill
If u want Join this gUYZ..
In live..
Channel Name AaronStrike..
How did u not get banned
Common man ur hacking
@night cloak stop spamming! It's known that Tencent can't stop cheater. But, people like u, can stop this
I wouldn’t suggest hacking, @night cloak. Unfortunately, it’s your fault for using the hacks.
@night cloak 😂 Nice joke
@night cloak You are using Cheats, aren't you. So, you must know that, your body will become colourful because of the script. So, to remove the colour, stop using cheats
You’ll probably be banned.
I wouldn’t suggest using them.
Unfortunately, there isn’t anything we can do, @night cloak. You’re clearly hacking and that’s disallowed.
@night cloak uninstall the GameGaurdian! It will help you to remove the colour
@pale falcon but what if i wasn't hacking ?, is there are other reasons for 10 years ban ?
Is it maybe because i login to my account on a different locations ?
There are different reasons. @trim wagon
You can be banned for cross teaming, aswell as playing with a hacker even though you're not hacking.
@night cloak i have been banned and at least i need the reason for getting banned
Maybe you played with a hacker?
Nah
Or did something the game didn't want you to do.
I play with my friends only
Hmm.
Anything you think you did
That could lead to a ban?
Like killing teammates with grenades or Team griefing?
How could i decide what i did without knowing the reason for getting banned
No, not that sort of players.
You can be banned for violating any rule, @trim wagon.
Hmm.
The length of the ban depends on the severity of the situation, @trim wagon.
@pale falcon and what are the rules ?, FOR A 10 YEARS BAN
Can we contact the in game support to know the issye Melanie??
@night cloak the problem is considering on the game support.
It's an automatic reply system
When you need a staff member to talk about.
Your message will be alone for 12 days maybe ?
You are in the wrong channel, @night cloak.
The f is a legit cheater??
@tidal mist i purchased something from lucky shop but didn't receive it. Been trying to contact them since days but they close the convo everytime
Stop talking here, @night cloak.
This channel is for support purposes only.
You’ll be muted if you continue.
WHY We can buy room cards 1 per 10 days in clan shop ???
Hello how can I watch my replays ?
You can’t, @old thorn. There isn’t any option for that unless you’re recording.
@open light What did you buy and did you receive an ingame message about it?
@night cloak More custom rooms = more stress on servers
region lock CHINA please?
it's to reduce the amount of lag
@weary cosmos It's already region locked..?
If you're getting matched with chinese that means you or your teammates are near chinese servers
So what’s that ? @pale falcon
And why it’s possible on pc Xbox etc and not for the mobile version ?! @tidal mist
They are both different, @old thorn.
It's called information. 📿
Bitcoin?
Battle coin
@spring flame LOL
What's that? I thought it's called BP.
@spring flame IN INDIA BONUS CHALLENGE THERES BC
Its from indian bonus challenge
Let's see if I can solve this, What's the issue?
What's the issue? I'm from India I can help in that
I have 1000+ BC as you can see above
Yes
@pale falcon so that’s impossible to replay my last 14 days games 😢,since I deleted PUBG mobile because of cheaters
@spring flame😁
It updates every Thursday, @spice sable.
There you go
I was thinking to buy 100 uc thats 100 but when i oped the shop its showing 500
That’s correct, @old thorn. There isn’t any way possible.
Frm last week its like this 😶
I mena before the update it was like this and its still like this
Patience is the key
Almost 2 weeks will pass now so i thought of getting some help
@spice sable Wait for the next challenge and when you earn points,Tell if it updates.If it doesn't, You gotta contact the customer support ingame.
Well thank u @pale falcon hope pubg m develop a good anti cheat like the (VAC) etc
Guys is that true that until level 20 most players are bots?
@prime sky Yes.
Tysm @tidal mist
Ok thank you
And yh there are few hacker issu in the bonus challange recently there should be some action taken against them @tidal mist
Fix the bugs stop give unwanted things in new update.. first go fix the old bugs then give the update and your every new update come with lots of bugs ..
When someone complaint about their is no reply
@spice sable report them ingame
Thanks for your valuable suggestion, @vital wraith. It's not really meant to be in this channel though.
@vital wraith use the #555492558428700682 section to report them
@tidal mist that section tells no permission
Hello, @vital wraith!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Everytime same things stop it now
@vital wraith Check the pinned messages,click the 3 dots at right bottom corner.
Too many cheaters in this game
There's a blue hyperlink which will lead to a form
@old thornPlease report then using the report button ingame.
If developer don't know the coding then go find new developers.
Any game developers there? Need help please
Nope,We don't have game developers in here.
What's your issue? @calm dragon
When I report them the next game there’s other cheaters so will I play the game or report them ,where is the pleasure of playing this game
Somebody know why the Crew Challenge top100 Why not ended?
So I deleted it
My friend is facing this issue on emulator
Hello, @calm dragon!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Use the emu support channel please.
@calm dragon they know nothing don't waste your time here
@vital wraith This channel is meant for providing help and certainly this is not help.Move your discussions somewhere else please.
No response thank u bye
where can i find players other than the lfg channels?
@tidal mist if you are here for help then @old thorn help him
@tidal mist unable to find emu channel
@old thorn It's not that every game you face has cheaters, It's a rare occasion.You can report them anytime.You are playing on a mobile device which uses an open source OS and there's no way anyone can stop people using exploits. It's just a matter of time until they are detected and banned
Thank u @vital wraith
When will camera angle change to East gets fixed ?? Anyone has any idea it's soooooo annoying , i have died several times because of this stupid bug .
I'm going to stop playing game till then 😣
And I'm not a robot or a machine 🤖 ,It takes a few seconds to answer.
@neat shadowIts already known by devs and being worked on
@calm dragon Did you click the E reaction?
@tidal mist and they create another account and cheat again and again !!
@old thorn And they get banned again.
@old thorn if you have problems with hackers then leave this game.. No hacker will ban in this game
You cannot prevent cheaters,every game has some degenerates.
@tidal mist yeah I'm aware of that but it's been reported for a very long time . It has become very frustrating issue
@vital wraith that’s what I did me and friends I deleted this game as a bad experience
@neat shadow We are the discord staff here and not the ingame one 😓 so that's not in our hand.We've already forwarded it from our side.
@old thorn @vital wraith Discuss somewhere else please.
@neat shadow what phone u using?
@tidal mist no they cheat again I don’t know how it takes to They get banned
@old thorn There is no game in this world without cheaters.
Well then that's it i think I'll come back after a month hopefully they have it solved by then
@tidal mist ban the whole team of hacker to stop hacking
uhm?
@cosmic iris I'm using redmi note 3 it's outdated now though 😅
No hacker will ban in this game so stop complaining about hackers..
@neat shadow mostly happen on Marshmallow device
@tidal mist Dude I play in CS go so they have a good anti cheat but in pubg always there’s cheater always
@cosmic iris ok I'll check what's mine
@old thorn Oh CSGO is littered with ESP hackers.
Again this channel is for support only,no off topic discussions please.
@cosmic iris yup it looks like it i have marshmallow version
@vital wraith If you're not providing help then kindly move out/take your discussions somewhere else.Complaining here will NOT make any difference at all.
@tidal mist if they can’t develop a good anti cheat by all this money they get (the rp ) just stop this game that’s simple
@tidal mist bro no reply from emu support
@calm dragon Be patient...the staff has a life too :)
@tidal mist Because people are not dumb one they they will leave the game too !!
@old thorn It's just that mobile is way more vulnerable
@tidal mist alright bud..
@old thorn bro people are hacking CSGO as well go and check out on YouTube and before saying anything to anyone complete your homework
@calm dragon But not in 80% of my games dude 😉 i know what I’m saying
@old thorn i got killed in pubg by hackers many time i report their whole team and kept checking their profile later on
And you know what they got banned
@calm dragon How much time it takes ?
I checked their profile next day
And they were banned
That's why i support pubg backend team
@tidal mist that orange kar98. Got no message
There’s no moderator watching our games when someone get reported,like they have to spectate them for like 30 sec to see if they are cheating and ban them instantly!
Some players team up with other players in solo matches. Please ban them after report
Please do not use any other language aside from English in this channel, @spiral moat. Refer to #482111832669159445 for language channels.
I m not understand
Hello. Im actually new to discord. If i have video evidence of one hacking, do i post it here?
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Please help me recover my account i cant login my facebook account in pubg
Is there any solution for the camera rotating to East bug?
Shall i upload a video? that would show the exact problem @tidal mist
That's nice ... CZ that bug is really annoying and I've died several times already
@tidal mistthats my ID to my lost account please help me recover
@zinc quarry what does it say when you try to login?
There is no message actually. When i enter the login details at the login page and hit continue then goes to next page in loading then the game crashes @rustic token
TF why you promoting hacks
Sorry if i was understood like this!!
I get what you're trying to do but it still will promote it in some way .. don't give these cheaters any attention
Im sorry again. But really good intentions. Anyways sorry for the disturbance
@tidal mist it's only a bot replying and I wasn't able to contact anyone
Hello guys i need one help
it must not be greater than 8MB@zinc quarry
Heyy can you guys add replay editor on mobile version that would help alot for YouTubers
Ooh its about 34 mb
@lusty cedar state the issue
After the login page loading screen the game crashes
This happens in both mobile and TGB emulator
clear data
then if not solved reinstall
Also tried from my friends phone the same thing happens
@willow dunei did the reinstall many times
Please help
@stone thorn report them ingame
@mighty flower we can't do anything here, gotta be patient
@oak plinth Suggestions goto ingame customer service please.
@zinc quarry what's your device name?
Aight thanks
mfren Arctic will help in this case
and from my experience
check if any other app is interfering with the game
check ram and storage
only play the orignal playstore version
I @tidal mist i am using asus zenfone max pro m1 6gb variant i told you i tried from several other devices the same thing happens
I dont get it it all happened suddenly one day
uhm it might be your connection?
@rustic token be patient mate, usually they took bout 1 month - 3 months to fix a single bug. of course they will say there is not ETA for now pepega.
@marsh tusk this channel is not meant for non helpful complaining.Next offense is a warning
@tidal mistu mean network ?? I tried different networks the same issue
@zinc quarryupload the video to yt and dm it to me
Is there anyone who is facing bad game today... Freeze increased.. Car bug increased (drifting without interference)
@tidal mist @tidal mist @tidal mistok
@tidal mistits not showing in ur DM chat
@tidal mistits uploaded
@tidal mistooh ok you mean to upload in yt and share it ok
What is that Tuksai in Offer zone?it doesn't look like an skin
Please help this issue goes with all devices
I tried emulator and also my friend's smartphone
Does your game crash while on loading screen?
Tried contacting in game chat customer service the in game bot many solutions tried all that but still no use. Also tried contacting an in game customer service person but couldnt find one its loaded with stupid bots keeps replying with same thing
@night cloakyes in any device also my friend's device too
You have more than 2 / 3 connections in your pubg account, do you?
I have a twitter account and a facebook account i have been using both these accounts for over a year
It also happens in TGB @night cloak
Hm
Its pretty strange i havent done anything from my side
I have bought prime plus in that account have 900uc left to buy this season 7
Hmm, have you tried fixing your client?
@night cloakyes i am done repairing the client
Okay. Do this.
@night cloakyes wat is it any help would be a big salute to u
Go on Facebook app -> Log out. While you're in PUBG Lobby, disconnect your wifi / internet. It takes you to the Login page again. Then choose Facebook, and login.
@night cloakiok let me try that its already logged in twitter account
@night cloakshall i do ur way or manually hit logout
Do my way
@night cloakok bro i hope all the lucks stays with this fingers crossed
@night cloakill do this and come back here
Yes, good luck. Hope it works.
If I buy the EZ license two seasons, will it be free for all the other seasons, or just for the third season?
!rank
This command is disabled in this channel, @calm dragon. Please use the command in #481204134859505684 instead.
When will be the lag eliminated
@night cloaki tried it doesnt work
This command is disabled in this channel, @kind sparrow. Please use the command in #481204134859505684 instead.
!machete
@night cloaknothing the same issue it crashes
@kind sparrow what ?
Hello i'm experiencing a problem with my camera can someone help me?
When does the survey gifts come?
If I buy the EZ license two seasons, will it be free for all the other seasons, or just for the third season?
@tepid gorge Aloha! How can I help you?
@night cloak No ETA. It usually arrives after beta server gets shut.
It is #questions , btw. @tepid gorge
@idle kite All other seasons.
@night cloak really?
Thats nice 👌
@idle kite Mmm 😀
@night cloak thx for the help 😊
You're welcome.