#questions
1 messages · Page 464 of 1
The free marketing tacks past. Some every now and again but nothing dramatic
@molten crown pubg provide free skins to china but not a thing in India and 70% pubg users are from India
U can get
@shy needle what
5 gun skin for free
@shy needle how
China has a completely different system
Open any vpn &connect to south Africa
Not the best motive of promotion
@shy needle and then
U get
@shy needle where i can found the skins
@upbeat rose You can't. It's gone. The face could only be unlocked in Season 4.
lol what about those who join the game now or after season 4
They won't get it 😂
and if it is then why it is showing there still
It will always. Because it's a part of the character system and can be used by people who bought the Season 4 royal pass. Similarly, If you haven't bought this season's pass and have a male character, It shows facial hair as in the "Customization" tab.
🤔 very bad thing
Well yes, rip for normal people.
it means the emotions are also not coming back now
Yeah.
I miss the emote unlocked in Season 4.
Well it's not gone for long, Maybe, just maybe they could bring it back in future. Example, they bought the Rockstar Set back in season 5 which was long gone after season 3
there should be an option in shop to buy previous season's thing against UC or anything
Well then there would be no use for Royal Pass
Because the rewards are unique and are available once per season.
i said previous not current
Yeah I'm talking about that only.
they are in loss.. because they can earn more
Likely the Gun skin: M762 Chicken Finish It was bought as a Anniversary Item, so it won't return back.
Well they don't care, they're getting money and sponsorships & that's it.
Lol you can't. And dont even try going to customer support in game, They would take 24 hours to respond with a bot message.
can @anyone answer me? would you improve middle east servers or not?
Hello, @exotic patio What help do you need?
There's no way to get free UC, @exotic patio.
@night cloak how
You can only get UC by buying it.
Can someone here that can give me free uc I can't afford it because I am a student
Please don't. Begging for In-items isn't allowed here. I understand your situation. But still. @exotic patio
@night cloak ok
Thank you, @exotic patio. If shall you need any help, please ping me. Have a good day / night.
@night cloak Thanks
No problem!
Don't Spam, @exotic patio
:MEN
@lime juniper Good evening, I have a partner of the clan whose facebook was hacked and lost his account. We have a photo as evidence that shows the account ID. I would like to know if it is possible to get it back.
He must contact Facebook for assistance, @fluid kettle.
@lime juniper on cc everybody got dc and only one guy killed everybody
Hello, @prime isle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
The f?
@night cloak i keep track of everything i get with screenshots thats why im sure i didnt get another legendary outfit. The jinxed streel stopped aftere i got the level 100 royal pass mithic outfit but the weird thing is that it didnt stop way early at the mithic helm
Anyone admin here?
I have a problem
My I'd : 518681992 still login with I don't know how
And he embed his googleplay in my account
@next shoal every time i try to leave my crew it says crew locked
What does that mean
@steel pasture your crew on crew challenge ???
@prime isle what am I even looking at??
Please go to #pubg-mobile
Sss
My stats are like this,what if a lot of people spectate me and see my K/D and feel like I'm a hacker,if they report me and if I'm not hacking etc,can I get ban?
Thats just logic if u only played 10 matches and u won 9 of them then 50% K/D is normal
Hi
Pubg keeps kicking me out during a game
It says "Data has been terminated" and kicks me back to login page
@steel pasture some noobs u know
Why do i only get rookie packs in the lucky air drops?
Its been an entire season and all i got was those
And on my other account i got this
I have a problem sharing in Prime Plus and did not activate the subscription and purchased UC did not add the UC needed to help in the problem
Please wait for 36 hours or try re-logging in,@empty perch.
I can't leave a room
I wanted to pay 25 dollars for uc
And i accidentally got a neon pack
Im on android also
But also it says I have 25 dollars in my account and its declining me from getting the 1500 uc
Pls help asap
anyone knows where the pubgm servers are located ? just curious
umm guys the middle east servers is out but im getting 280 to 300 ms in it i perform even better in Asia, the middle east server in CSGO i get 5 MS in fact my screen has higher latency than this so may i ask whats the issue? if its not in my side PUBG please make this game playable here thanks
some will say 280 IS FINE i even get more and its not fine when someone with 5ms in front of you
My Quick scope dosent work
Hey Tecent,l would like to tell you that , My devicedoes not support the game and l wish l could play it...! So please make my device compatibie so that l can also enjoy the game...! Thanks.
It happened really often I’m really tired of this. My friends having same problem once one was kicked from crew challenge. Unable to return to game after that.
@cosmic gazelle quite normal stats for 10 matches at the beginning of the season
Still no fix for sudden rotation of character ?? If any 1 found solution pls share thanks
guys why is the sound of guns in low devices different than high devices?
like the m4
@exotic patio Stop begging for uc, they are purely cosmetics, they don't give you boosts, and if you really want free outfits play the kr version
So I bought UC and it didn’t go through so I did it again and it went through but charged me twice. Wtf
I purchased uc for 24$
Название клана: CrazyGangVip
Ищем:
Конкурентных
Повседневных
Социальных
Платформа:Мобильная
Требования:
1 неадекватность
2 быть заядлым играком
О нас:
Наш клан очень новый и набирает новых людей,
how to contact game support?
2nd mistery reward revealed 😂
@night cloak u can't pubg don't have support!
@night cloak I've been trying to contact them for the past 2 months no reply
it doesn't mean that PUBG doesn't have one
@coral maple follow the instructions that it says
@fallen anvil can you get more than one reward? I found more than one but only got one reward.
@atomic orchid hi
hi
fix the bug with the shoot buttons, half the time they do nothing and get me killed
lost several matches today due to this BS
@last ridge Never seem to happen to me
My achievment is not working
Hi guys
How much ram Can pubg use ?
Any body have a solve for this problem
Actievmen
Achievement
I not completed
Hello, @timid shale!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@versed sorrelelaborate
There is a achievement where we will get 10 classic carte coupon it was working till i opened 29 crates now i have open more than 5 cartes but it stucked in only 29?
Should this guy get banned?
I mean look at his kills man
This guy is surely hacking
Hes top1 global most kills
@versed sorrel did you get anything legendary?
Thanks to this guy he makes me wanna beat the whole server up
Hello, @sick snow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Or epic item? Also the crates costed 120+UC?
Yes
I feel u @versed sorrel
i have opened only classic crates
I get school shoes everytime
Hello, @versed sorrel!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I was in Ace in Season 6, but as the Season 7 started, all of my friends got title of "Season 6 Ace" but I didn't get it. Help me please
Does anyone know how to get this maxed out
@charred nexus the bar at bottom?
@charred nexus no. Yiu have royal pass ?
Yes
@charred nexus buy royal pass for 3 seasons consecutive
@charred nexus Don't know exactly but O don't think it should be purchased by spending more UC
@night cloak what?
Every rp you buy, the price gets lower and then free
Ya i already bought the rp pass
If you buy season 8 rp then it'll be for 150 uc
If you buy season 9 too then it'll be free
Understand now?
Price reduces with each season you buy the rp for
@charred nexus that perks ( just useless like either way its about time and money )
Hey
I have 855 rs n they deducted 850 rs n I have no payment record and I'm not able to collect monthly rewards why ??
Anyone
Anyone facing Black Screen & Crash issues?
@tired goblet me
I'm facing crach issues on loading screen when we start match
Crash*
My game randomly crashinsh during matches!
@tidal mist
First Black Screen then after 2-3sec it crashese
@night cloak Contact the customer support ingame please.
@noble narwhal no links here
18:19 - 23:14
They r not replying my first question since 3weeks
And u r telling me to contact them wow
Outs, creators get so hard to imagine
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak Since the record isn't on Google Play, you should contact Google immediately instead of customer support in game.
hmm
@tired goblet That's some issue with iPhone 6 users. May I know what is your device and model number?
@night cloak where I can report Google services?
@night cloak Google Play > Menu > Help
@hybrid needle Highest I've experienced was 67 minutes.
Thanks
Bro pls help
@shrewd ether Download the Vietnamese version.
My data will erase?
@hybrid needle Play in a different server or in lower ranks.
@shrewd ether It will not, if you play in Vietnamese version.
My clan etc, uc, rp ?
Your data was already erased in Global version. Play Vietnamese.
Anyone facing loading glitch while entering a match
Me
pubgm.zing.vn @shrewd ether
@shrewd ether i face it almost every game
@night cloak y did this happen?
@shrewd ether Once a player plays the Vietnamese version they can no longer play on global version.
I didn't play
Then idk why it happened.
😭
@night cloak do you guys have any Communication with the dev's? 🤔
@coral maple Indirect communication.
@night cloak Can pubgm make use of more than 6gb ram?
@night cloak I don't understand....
@night cloak I don't think a game would need that much RAM. So, make use of? Only if the processor needs it.
@coral maple No communication.
@night cloak wow okay thanks.
@night cloak when i am landing at georgopol the crates are not formed sometimes it take too much time to fix itt and sometimes i die also
Oh that's render issue.
@night cloak where i can post a hacker video i just wanna show u the hacker
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hmmm
@night cloak i dont know how to contact with customer care
The render issue causes by both phone storage and game glitch. If you have like a faster UFS phone storage it should prevent the game from giving you the render issue. That's why it's very common in budget devices.
@night cloak Read the paragraph, it says how to, at the end.
See this video u understand @night cloak
I don't wanna watch since we don't control bans here.
@night cloak hmm
@night cloak if u will watch you will get more info about hackers what they r doing
@night cloak Really not interested. Just send the video to customer support in game. #481198147478224896 6.1 read it. It has instructions.
He is a wall hacker killing with p92 cant see him
Giving headshot only
With p92
Is it possible to reach rank 100 with the 600 uc? Im really curious
@steel rover yes, if u do all the missions every week and collect the chest
By the last week of the season u will reach lvl 100
@steel rover Yeah. If you complete all the daily, weekly missions as well as get rp from event, you'll reach 100.
@night cloak how can i get winter theme it is not available in my inventory ?
Thanks
🤔
U can't
@night cloak You'll get it in December.
@night cloak but my friends have itt and i not
Anyone facing loading glitch while entering a match?
@night cloak Nah. They prolly showed you old screenshots.
@night cloak noh i came in their invite then the inventory changed
Winter theme is their
@night cloak Can I see a screenshot you took?
I have winter theme
@crisp cypress Can you send us a screenshot? It will help a lot.
Let me take screenshots first
You can send images here.
👀
Everyone has that theme
I have the same
@crisp cypress They are spring theme xD
U can't.
@night cloak Please stop spamming. You'll get it next year.
@night cloak hmm okay but rip
😭
The spring theme will be replaced with Fall theme in July. So it should be fine.
@night cloak ohhh
@night cloak can u give me a ss of fall theme
😳
It's not here, until Fall.
@night cloak uh
Plus it is a limited time theme, eventually it will time out.
Ohk thank u both for helping me @night cloak @polar inlet😘
K
Uh by "events to get rp" do you mean the ones where you collect items in maps and exchange it for rp? @night cloak
@steel rover I don't know if there's such thing. There's an event tab on bottom right. It gives you missions to complete in exchange for RP.
I mean like new event where you collect sandwhiches to exchange for items
Is that what you mean?
@steel rover There was an event like that a month ago.
Is gifting ID cards dissabled permanently?
@steel rover That event only has 10 RP for 40 sandwiches
@severe wing Yes,gotta buy them
The sandwiches event is happening now for asia
Idk if its different for other regions
Theres a nosie in a day/night match as its turning night time is it normal cause it wasnt in season 6
I want friends who have taken RP who could do play with me
And complete missions together
Cant dont pay for mobile games
To get extra RP
@agile solstice , this is the Support channel, check out the Find Players area where you can have more luck.
I opened 30 120 uc crates and got no legendary. It's not giving me jinxed 1 achievement.
guess u really are jinxed then...
did u try buying another?
Ya I tried both classic and premium
@gusty acorn same has happened to me after update its stuck at 15 i have opened ove 10 classic and 2 premium creates nothinh added
@shadow gorge They are busy in making skins
@night cloak That's a bug known for like 2 months now and its still not fixed
can anyone tell me where is the location?
Its really sad to see the game is broken😔
@night cloaknope
@supple wasp los leones
@thunder when will the ingmae support will be active then
Actually i bought 1800 uc but the uc has not been delievered .
And amount was debited right away.
And when try purchasing it back they say you already own this item .
Rip
I have screenshot of this .
😂 😂 Lol they deleted my report
They aren't replying to me at all.
@shadow gorge spam in support and report it to google support too
@shadow gorge Android?
Yes
@night cloak i can see his head when he is proned lol
Pubg mobile support ? Is it just a myth or what ?
@shadow gorge use google support pubg support sucks man
@shadow gorge Then do one thing goto playstore or you mail id and copy the order id and then call google play support
@shadow gorge no just talk ur problem bcs is glitch
@shadow gorge Tell them nothing beyond that nothing is received or added
don't even mention that its displaying you already own this item
I tried once they said contact developer of the game
Okay i will try it with a new ticket .
Actually mentioned it back then .
@shadow gorge try to directly contact them via phone
Okay i will try now.
@shadow gorge So when you're trying to purchase 1500 UC pack again, it shows you own this item?
@shadow gorge Can I see a screenshot of the message "you own this item?"
They say restart app , i did everything
Wait
See here .
@night cloak
I tried everything restart re login
@shadow gorge I think it's a visual glitch. Try to backup your settings by taking screenshots and "repair client" from login screen. Make sure to tap on the 3rd (initialisation) option from client repair.
@hope#1234 thanks
Ouch.
Sigh... Where can I do a full bug report thus far
@night cloak can you just dm me here once .i don't know much about discord i am a team speak user
So the companion thing they added is cool but can you keep the falcon even after the match is over?
Not currently
Ok thanks 👍
Coughing
I haven't got a legendary or mythic from my coupons. Why has the Jinxed achievement stopped going up???
Some retard Boi Cheating in game
Can u guys report em i don't have global version
Done
RP shows normal color even i upgraded it.. Is this a glitch?
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@desert garnet screenshot
👌
I know I can find everything about it in game, but I want to make sure how it works. After purchasing it once it will last all the season?
Is beta closed for now?
@tidal mist it is my friend acc tho.. rp has normal color
@drifting lark that is not worth it to spend
@drifting lark Yes,and next season it'll cost half and in 3rd season it'll be free
@desert garnet mhm report in bug reports
Hello, @desert garnet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@faint ivy Yes
👌
I need help enemy killed me with bug I have ss I need help please
@loud lava report himm
In at last in report button of every match
@loud lava post ss here
And ping arctic
This guy killed me with bug
Restart game whenever this happens.
ok thank u
👌
☕ i will offer u a coffee because u answered me
Thanks 😳
👍
@sick snow at this point i think that Every asian player is hacking
i cnt enter the game with my regular account mean with my fb account suddenly Though i have played few hours ago and every thing was oky but suddenly i cnt. But when i m trying guest mode every thing is oky. I m facing this problem on my mobile and on pc also. i unistalled it and again installed but facing same when i m tryig though my fb account. but my fb account is oky. i have been playing with this account for a long time. but suddenly whats happen with my account?
i cnt enter the game with my regular account mean with my fb account suddenly Though i have played few hours ago and every thing was oky but suddenly i cnt. But when i m trying guest mode every thing is oky. I m facing this problem on my mobile and on pc also. i unistalled it and again installed but facing same when i m tryig though my fb account. but my fb account is oky. i have been playing with this account for a long time. but suddenly whats happen with my account?
i cnt enter the game with my regular account mean with my fb account suddenly Though i have played few hours ago and every thing was oky but suddenly i cnt. But when i m trying guest mode every thing is oky. I m facing this problem on my mobile and on pc also. i unistalled it and again installed but facing same when i m tryig though my fb account. but my fb account is oky. i have been playing with this account for a long time. but suddenly whats happen with my account?
😫
Please don’t spam, @robust canyon.
Is the game servers thats lagging or is it just my wifi?
Because whenever i loot my ms jumps
ooof
bro this the official server of pubgm
yes
bro if an account was banned for 3650 days then what do we do
Nothing
Well u cant do anything
This server is useless for bans @velvet grove
Also the customer service is non existent
You have any clue why you got banned?
Gfx ? @velvet grove
It could be cheating by using hacks etc… or scamming
No one gets banned for scamming lmao
but if we didnt hacked or used third party then why they banned me
dont know much
If u queued with a hacker maybe because of that
i cnt enter the game with my regular account mean with my fb account suddenly Though i have played few hours ago and every thing was oky but suddenly i cnt. But when i m trying guest mode every thing is oky. I m facing this problem on my mobile and on pc also. i unistalled it and again installed but facing same when i m tryig though my fb account. but my fb account is oky. i have been playing with this account for a long time. but suddenly whats happen with my account?
can anyone help me ??
is there a possiblity of getting banned without hacking
i need help
I dont know how to help sorry
anyone ??
@robust canyon We have one solution for that but it might take some time, do you wanna know?
@velvet grove Yes. Any violation of ToS will result in a temporary or permanent ban.
is it the only way ?????// @night cloak
@velvet grove File claim is your only recourse. If you get a reply with an apology message, you'll get unbanned + will receive compensation UC. If it takes longer than 3 days, just stop hoping to get unbanned and open a new game profile. You can also uninstall the game if you want and play a different game.
@robust canyon Unfortunately, the solution we've is the only way.
it shows nothing
@velvet grove We don't know that. Let the customer support in game deal with it and be the judge. Tap on file claim.
realize a bug about not responsive at analog movement
i have filed claim but no reply
@shrewd ether Can you elaborate?
@velvet grove Then open a new account or uninstall the game.
its not simple
sa
just like that
I heard that a players acc will be ban if a player uses vn version who is not from Vietnam
@night cloak
@kind sage Yeah there's this bug. Changing the layout two - three times usually fixes the issue.
turkiye var mı ?
@robust canyon I understood your problem.
Mine
oh
@robust canyon It's a common bug with Facebook. What you're gonna do is login to a guest profile > close game > clear data > login with Facebook. Repeat this process several times until you get access to your game. You might have to repeat this process 2-30 times in one go. Do it when you're free. Once you get into the game, quickly add a second login method.
Do it on mobile and not Emulator.
@night cloak is it the servers that are lagging or is it my own internet.
I want to wipe my account help
I heard that a players acc will be ban if a player uses vn version who is not from Vietnam @night cloak
Always stuck on loading..
@night cloak thnx
@severe wing Hard to say. Servers has issues too and there could be issues with your network as well. Check the pinned message to find out which is the thing troubling you so you can fix the problem on your own.
@foggy fjord Same
Well i get ms spikes but they go down immediately
@vestal drum Wiping account is only possible in EU.
So my global acc can never be bought back from vn?
@shrewd ether Not really. You may use Vietnamese version. However once you play the Vietnamese version you can no longer play on global version with the same account.
Probably you or somebody else mistakenly logged into Vietnamese version. Hard to say. You know it better than any of us. @shrewd ether
🤔
I'm playing North America
@night cloak i think that pubg should give us a notification or a kind of last warning before banning
So I have to create new global acc I hate vn
I'm playing in North America
Purchase rp again😭 😱 😆
cause i dont know what happened to my acc @night cloak
@vestal drum Deleting account is only possible in Europe. However you can change your ign and revoke the social media access. It acts like you are gone from the game. Very similar to what you'll get by deleting account.
account erasure only european
@velvet grove Maybe. But the amount of people trying to exploit the game, giving them warning first without a direct ban will likely take more time to reduce cheating. It's my opinion.

@shrewd ether Private, unfortunately.
😄
So probably I am leaving vn version
What should i do i messaged 4 times and no one replies. Wait here forever?
@night cloak if they gonna give direct ban due to technical error a innocent gamer like me is going to be banned without any reason
You can keep the account in Vietnamese version and open a new in global. Having two accounts is nice. I've 3 of my own.
Oh but with different FB or Google acc?
i have given a whole year and this what i get from pubg
@ruby drum Maybe nobody knows the solution to your query. May I know what is your concern? (The last time).
Do the devs know that even when wifi is fast it behaves like high ping. Serious problem. I tried client repair it doesn't work
@shrewd ether Yeah. Different social media will be needed.
K
@night cloak are u a developer
@ruby drum Developers know. But do you know internet bandwidth has nothing to do with internet latency?
@velvet grove I'm not a developer, very bad at coding.
so there is no developer in this discord channel
Exactly.
Developers are from China and people from China only uses curated contents/apps.
@zealous zephyr Done.
@night cloak can this 18+ mark be removed?
@shrewd ether I'm not sure why it's there. It's not there for me.
Sorry, this support is for global version only.
@night cloak it started from previous season that's why earlier it was nkt there
😄
@shrewd ether I Think you can't remove the mark
If you don't have an option for this maybe..
@ruby drum Sorry, I didn't get you.
@shrewd ether there is one option in setting that you have to do enable it
@heavy jay what's that?
Actually it shows that you are under 18 that's why it shows
Wifi is fast then also it lags. It only happens half the time. It started from previous season
You have to allow that you are over 18 and it will be disappear
Hmm
@ruby drum How much average ping you're getting?
Are you teleporting in match? Or is the game very choppy?
@shrewd ether if you logged in with Facebook, and your age is public, the game automatic set this, it's better than if you under 16 and can't use microphone
I get 48 ms constant. But when the bug starts it behaves like 600ms. I have to switch to data(high ping) to somehow play
😂
@ruby drum Not sure what that is since you were able to play using data.
Will the beta version for pubg continue and release early updates or will it shutdown and you’ll have to download a new version of it when one comes out?
@elder pebble shutdown, and you have to download the global
The server will shutdown in a few days.
Lol PUBG is concentrating on outfits rather than bugs, glitches
@night cloak i know that you guys don't know please forward it to devs. Other people also facing this issue
Kk ty I play on both kr and english global version

@shrewd ether Different team are working on different divisions of the game. It's not a fault of cosmetics team if the bug fix engineer team didn't find a solution to fix a bug.
🤔 ohhh
Any support on banned accounts ?
Maybe they have to work fast bcoz 80 off 100 leave PUBG coz of lag, bugs
My friend got banned yesterday for no reason. He live streams on Youtube.
We tried contacting tencent on their email and also ingame support.
No luck..
Welcome to pubg mobile @charred trout
Can you guide ?
My friends Doo left coz of these
@night cloak thanks mate !
Wow then what is this support for. You guys can only help a littlr with some surface problems only. Omg the devs😡
@charred trout I guess if you got banned, have 2 solution
1: Create new account
Or
2: Wait until the ban ends
It's not about fast. Coding is very difficult. You try to fix a bug, 5 new bugs spawns outta it. You've to carefully fix it since there's 500+ different devices playing it and not everybody facing the same bug. It's very complicated, and complex than what it looks like outside @shrewd ether
@night cloakohh tq for info😄
@zealous zephyr Don't they review ? Or let you claim ? What if you are a legit player. There has to be some kinda support ?
He stream live man, that accounts for something.
@charred trout or if you have luck, and the support can help, you need a proof, and for proof your friend can use the videos
Maybe this think should be bought to public about how hard it's to fix bugs by any utuber @night cloak
Yea we are planning to do the same, but my question is - how do we get in touch with those guys ?
We have sent emails, tried contacting them over ingame support, just no LUCK
@charred trout it is kinda hard to contact customer support because of the constant players mailing them and some are just spam mails or all the same one so I don’t really blame them if they can’t reach to you in a certain time
We get automated responses, that's it.
@charred trout ingame support, email...and just wait😕
True all you can do is wait
But don't spam the emails, bcz i guess the support doesn't tolerate this
If you mail them too many times it’ll most likely count as spam mail and they won’t be accepting it
Anti-cheat engine doesn't ban you instantaneously. It puts a flag and days-weeks later at random times it gets banned. So what you were doing during gameplay has nothing to do with your ban. @charred trout
Hmm🤔
I understand how the Anti-Cheat engine works or why is it even there at the first place. But he is a legit player, known to many and a dear friend of time. So Me and others are just trying to help him out.
As a lot of time, energy and money went into his account and we can't just let it go. Hope am making a point here.
@charred trout your friend used any bug for win or get a good position? This is an option for ban
Sometimes we mistakenly play with cheaters and it triggers the ban too, there's a lot of other aspects too.
@charred trout I think at this point it’s best to make a video about it and upload on youtube and hopefully it grows and the devs or mods sees it and puts an issue into it
@zealous zephyr - Not at all. On the other hand, we do report bugs, cheaters etc, to keep the game user friendly.
But now this happened with inturn, so just trying to find a solution here.
I guess many player reported him🤔
Anyway, thanks for your responses - let's just hope it gets reviewed once before it's finalized onto anything.
Look, if you get a reply from support within 3 days, you'll get unbanned and will receive compensation UC. If it's past 3 days, you're only wasting your time. It's just gone, tell your friend.
Because they died
@night cloak is that some kinda SLA (service level agreement) between tencent and players ? 3 days ?
I couldn't find that anywhere in their terms and conditions, so just curious
That's very usual. From our POV.
Hmm🤔
@balmy sleet we can't ban from here, you have to report him
@balmy sleet No idea what's wrong. Screenshots aren't telling the full picture here. Anyway you're welcome to report in game.
@zealous zephyr1 person reporting him ain't gonna do nothing
It's a solo game
And he's teaming with someone
Agh teaming my bad
Sometime I teaming too, I'm waiting for the random guy trust me, and i kill them😂
Just report in game they'll get punishment once there's enough reports.
If this helps, I report too
@night cloak Hey, how we can help?
my crew point false
Need 600 point
Any Screenshot?
i have
Oof
Wait
1.Grup etap 1= 295
1.Grup etap 2= 680
2.grup etap 2= 450
2.grup etap 3= 695
3. Grup etap 2= 445
3.grup etap 3= 725
4.grup etap 2= 440
4.grup etap 3= 500
5.grup etap 2= 375
5.grup etap 3= 355
Total: 4.960
And miss 600 point?
650
Only the 8 best matches are counting @night cloak
Yes. Only 8 matches will be counted.
Please avoid from chatting here @shrewd ether
Look
😄
My first crew bad last crew match good not counting last match
@onyx cairnohh excellent work
Good 8 match
Counting
It will count the best 8.
Bad match count
Why first match count
Hnn
False
@night cloak Can you write the numbers in order? from highest to lowest.
@shrewd ether Is there anything else I can help you with?
1.725
2.695
3.680
4.500
5.450
6.445
7.440
8.375
9.355
10.295
@night cloak how? changing the layout
@night cloak So u think continuing in vn is best or I shud go for fresh global acc?
@night cloak
@kind sage Control layouts. It's best to do the "client repair" it will reset the control settings.
@shrewd ether The choice is yours.
ok i will try
After the update too there Is still spectate glitch
There's no patchnote regarding spectator glitch fix, so I wouldn't be surprised.
😆
Hey can everyone help me I bought an UC but I didn’t get it
iTunes
@frigid belfry Take a screenshot of the purchase receipt 🧾 and send it to customer support in game. You'll get it within a few days.
What is „Thanks” emmote?
@drifting lark which sends a kiss
It is fake @drifting lark
@night cloak What is fake?
@drifting lark just use greet
@dapper oxide yes?
Wait sending a video of the game play the hacker did
@sick snow KD?
Explain this
Pls explain legit clicked drive it pushed me in air went to pochinki georgo and novo then back to the same spot and my bike crashed
Nope,
@tidal mist can you see the video I send?
Ait ty
Yes but that won't make a difference since we are discord staff,not ingame staff.
@royal ether Wait, I wasnt talking to you lol.
Lol
For your issue,goto #555492558428700682 and look pinned messages to report the bug.
So nothing at all with the hacker?
Nice new update broke spectating friends
@dapper oxide Use the ingame support button to report.
Hello, @astral topaz!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@dapper oxide yes
@royal ether dude
have you was in a vehicle than suddenly you were out of it without pressing the exit button ?
I click on every icon and it only shots
how to fix sepctate bug? 😫😫
19 days and the camera rotating towards the east direction hasn't been fixed yet. What a joke
@brazen sierra they could fix it , or wait till next update
Was supposed to be fixed this update but nothing happened
I am no idea
I already subscribe to prime plus but still didn’t receive any UC
Anyone here with same issue?
@cold aurora Is your PUBGM install and the purchase done on same gamecenter account?
Yup
mhm did you try repairing your client?
@cold aurora wait till tomorrow and see !!!!
Man I’m waiting since S7 started
@cold aurora or refresh and look again
@cold aurora i bought prime plus first day its came out and i didn’t got any problem with it
They just ask for receipt which I already sent
@cold aurora yes receipt is important
Even all my friend they bought didn’t had any problem
To confirm that you really bought it
Be patient then they'll reply soon
@cold aurora dude s6 was very nice
Please take discussions to #chat,this is for support only
Why my JINXED achivement not updated after I open 3 classic and 2 primium creats.
Thanks guys
This is a known issue and should be corrected soon, @silk crow.
@silk crow i guess its bug i also opened and dont got ( still stock )
😩
they should give refund
@vagrant onyx I’m only not getting when I bought crate cheaper
sir, how can i get a way to contact with the game support? a real way to contact, not to just select option and got nothing for the result
@polar turtle nah its only work with 120 UC create
@vagrant onyx that’s what I said.
@lime juniperthen that will updated after bug fix or remain same.
120 UC working ok for me
What do you mean?
@lime juniperi opened 5 creat but not updated after this issue fix that will increase by 5 or not
I was referring to the war game mode bug.
I am afraid I do not have any knowledge about that.
@lime juniperLOL

I am facing the outo rotating glitch since a month... But the Update hasn't fixed it... U need to fix it ASAP
@vagrant onyxyaa
Oh yea i told you
Ok bye have to go market @vagrant onyx
@tidal mist talking on #chat is useless nobody give a damn
@cold aurora I meant if you want to discuss something with someone here , move that to general lol. This channel is intended for support only.
Help! No matter I open how many classic or premium crates the Jinx Achievement always show I open 16, it never counts the crate openings. Any solution???
And also 1 daily mission namely, watch 3 video to earn rewards it never gives anything no matter how many videos I watched. Help anyone
Do something about players leaving at the start of a game!!!
So annoying!!!
I have to leave once they leave!!!
Omg
@night cloak actually players do get a penalty for leaving too much in lobby, but its lenient
This bug has been generated
And i am unable to buy new uc and as well i haven't got the recently purchased one
@haughty cypress any comments ?
Ingame support is not replying
And i tried repair
Re login
Clear data cache data
Everything .
Mailed developer , but i recieve a automated bot response when i mail on the developers email.
Its been two days now
I bought uc on 17
1800 Uc pack.
i dont work for tencent, neither does anyone here. We dont have the ability to tamper with anything in game. Your only hope is in game support, which is sadly, pretty much useless. Some other mod is probably gonna bash me for this but its hard truth.
This is Bug-G @shadow gorge
My account is glittched and not working from last 2 months
What should i do then ?
Wait
Its okay @kaguya
Support takes time
It takes at least 2 days to reply
Keep texting them
And mail them
Okay but do you think this issue will be resolve ?
Yea, definately
Mail id from play store
Can we edit the bug report?
I have a problem
What's the problem btw shallion
Opened 2 crates but my jinxed isn't updated yet
But mean while purchasing i didn't notice that i have recieved the uc
Money was debited right away
And when i am trying to rebuy ,
This message is popping up
@wanton marsh
Used any unfair means ?
Noo
@shadow gorge your locality ?
Help me too
From india itself .
@shrewd ether problem ?
Opened 2 crates but my jinxed isn't updated yet
@shadow gorge basically none of us here can help
But we can guide u
To wait for some time
Yaa its been 2 days already
Actually someone was saying
That pubg support replies only monday to friday
Rest two days there bot are there.
Why arent they replying me them
It's today's
Then*
And when did you raised your query ?
Thanks !
Your welcome !
Actually am facing multiple bugs
And I know it takes time
@shadow gorge did you check that on youtube ?
Ok but they must do something with there support
Nobody has faced such issue yet
I googled it
Ohh sad
Yaaaa
Yaaa okay
yo lads everytime i log in the game if i leave it for a while it gives me "exclusive" yellow pant and shirt and some money
what's that
Yea
Opened 2 crates but my jinxed isn't updated yet
@shrewd ether opened over 10 classic and 2 premium creates not a single added new updates and bugs
@wanton marsh achievement
@jovial anchor get royal pass
@past birch my account is crashing from last 2 months
And no help
And I got to know new things about game
Now am here to help others without helping myself
😂😂😂😂
😂
hope not CODM
Nothing free over here
@past birch definately COD is very nice game
I got early access
yea me2
Waiting for free world
.
Its just a beginning
s e r v e r d i d n o t r e s p o n d
@jovial anchor Internet might be unstable on uploading
@shrewd ether same here I need 1 more crate for jinxed
I should have it now because I already opened 2 but it's not giving me
Google play balance is 814 rupees exactly but pubg is showing just 14 rupees I want royal pass but not able to take it
😱
Please help pubg
@fervent crane Have you logged in with the account that has money?
Yes bro
Try removing all accounts, and then add the account which has money
Remove all accounts. Close PUBG mobile, add the account that has money only.
^^
This happens when in PUBG another account is cached while it shows some else account in Playstore.
@wanton marsh @past birch Take discussions to #chat ,this is meant for support only.
@night cloak Are you unable to read and react to an earlier mute...?
@tidal mist my account is crashing from last 2 months help me then
@wanton marsh Device?
@tidal mist one plus 6T
I'm using a OnePlus too and it doesn't crash at all for me,Did you try re-installing?
Instead of complaining that the game sucks, Mention your issue. Most people would've been facing the issue but they complain politely. And for Call of Duty discussions, either join their server or take it to your dms. @wanton marsh
@night cloak sorry bro
Yes, don't do it next time.
How's your account stuck? @wanton marsh
Describe a little so we know the situation better.
@night cloak it crashes every time I turn on game
It opens the. It sticks on last page where home page is going to open
It's been 2 months am getting no solution
@tidal mist bro can u forword this problem bro
#555492558428700682 is the way
See pinned messages for instructions
But imo this is your mobile's issue
Facebook or google, ? @wanton marsh
Both
Okay.
And my twitter account works properly
Week 3 : auto rotate bug to east still not fix :)
I can't do any missions because of this bug