#questions
1 messages · Page 462 of 1
@rare scaffold nope , my avatar was turned 180°
@rare scaffold I am talking about ping showing 55-60 on lobby and 150 in game
In lobby or in game?
Middle-eastern servers
@rare scaffold in lobby ofc, in game avatar is not visible tho
@rare scaffoldwell after a match frames turned 90° and game crashed
i m also purchase kar98 orange rugged skin my uc deducted but i didnt recive kar98 skin
@true tulip in the lobby, only 2 connections takes place which is between you(the client) and the server, in game, the connection takes place between you(the client), the server and the other players(other clients)
why
So are you telling me the 25-30 matches i played everytime i got a server that was enough far away in the same region (middle east which only has servers in bahrain) that i got an extra 120 ping
@brave rose did you buyed it from limited offeres shop?
@true tulip in which server you used to play before?
Europe
And why are you playing in the middle east now?
@brave rose yeah that wot I said
@brave rose restart the phone and logout-login again try check on emails
@true tulip play in the server which is closest to you which is EU region
Playing in different servers that are far away from you will surely give you high ping
I don't know, but AFAIK, the devs know about this issue and may solve/answer on it pretty soon
Sometimes by own server betrays me it's usual😥
@night cloak i told you the reason behind this
@rare scaffold HMP, lots of questions are arising Youtubers are getting nna make huge money
You can get 300UC for me or what?
@rare scaffold Asian server do have ping problems it's usual but not frequent
I'm in asia
@rare scaffold Bruh bahrain is closer to me. I am getting 50 ping in lobby on me and 160 on europe
Yah, that is because you are thrown to different servers to complete MM
ok @night cloak didnt get yet after logout and login
@true tulip AFAIK, lobby and in the game have different pings
@rare scaffold but I never do random, I choose only solo v sqaud and get a good ping of 100,96,67,.....
@brave rose now check the store, before check emails on game
Map, perspective and your league also makes a difference bro @night cloak
And yeah, platform ofc
@rare scaffold Imma platinum 5 now ,was gold one after season reset
@rare scaffold mob
Perspective?
Tpp
@atomic coral I would press inventory and it would remove all lobby options and not show inventory
@night cloak its sold out
Your league could be the problem
@brave rose now check emails
@rare scaffold hmp, I say it happen when the internet connection it poor
Unless it amazing with a 60fps smooth gameplay
Btw, that 3rd UC Option gets you free UC?
@main moth sound like a crashed game. try restarting
On my Redmi note 5+ 4gb/64 variant
@rare scaffold idk maybe it's a cooler looking season pass sign
Hmm
@night cloak nothing in mails
@brave rose I say repair your game, @rare scaffoldwot you say about it?
Hmm idk
Why I always get in kar98k war only
Check in different phone
@rare scaffold still Redmi it's not always been my side Caz it lags on frequently when enimes are near
Yah
@dusty flower the kar98 variant is the most common, but others should appear
Go to customer service or something like that in game
Ok wait
Go to settings
Click customer service
Clcick the chat icon on top right corner then done
Or click the up/down arrow icon and click report
@true tulip is it helpful now?
I appreciate your effort. But they do not reply to anyone there. It's a bot replying and pretending to help XD
I meant like any proper emails or stuff
Yeah reported a bug on my account a months ago but didnt get a reply
@S_C_A_V_E_N_G_E_R (BANNIE BOY)#4704 i still not get
i m also purchase kar98 orange rugged skin my uc deducted but i didnt recive kar98 skin
yay i alrwady check
still not riceve
@lime juniper I am unable to enter the match but after restarting game I can enter on it. How to fix it?
Did u send them your email?
@quartz shale yes still no response from anyone
They keep sending this
No true solution for problem
Yeah we're all same cant help you anymore, thats the only thing i know
So no hope to get my problem solved
There is a very annoying bug , the game stuck at loading screen and doesn't enter the game. You have to restart the game in order to join again which makes another issue which is not hearing anyone and no one hear your voice.
Hey @lime juniper
I made a deposit into my account but did not come?
180 UC to receive all three items, @lyric junco. That is what I make of it, but do not quote me on it.
Okay
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@lime juniper I made a deposit into my account but did not come?
Try to log out of your account and log in again, @violet mist. If it does not help, contact the customer service.
You must purchase UC with real-world money, @lyric junco.
@lime juniper don't worry i brought uc with real money
@lime juniper Where is the customer service?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I mean now, @lyric junco. UC purchased prior to this event does not count.
Okay
Did someone clarify the season ticket concept for you, @night cloak?
@lime juniper nope
I need help. I have lag.
yes. everyone does but nobody can do anything about it
Fix this bug for achiwement i failed 30 crates opening and i dont get this mission
I open a box that cost more than 120 uc and nothing changes
@night cloak a guy yesterday in here was complaining about this
@lime juniper customer service pane does not give anything other than automatic answer. how can I solve my problem ?
midasbuy uploaded successfully
You need to wait patiently.
park 1
My game was crashing when I am in match and lobby
Is there a credit spending limit on pubg?
I was purchasing UC and said it cannot purchase anymore and give some sort of an error
Before that I purchased 4 times and it was fine
I love to use this Noble Avatar Frame and i think that one got some bug or graphic error. Because my profile pic doesn't fit with the frame. I need help...,Please fix it! Thank You.
@lime juniper the gun skins need to be brought with U.c did they change it to just buy 180 u.c and get skin?
Day 23 : still not fixing the auto rotate to East bug 😃 gj tencent
@vestal fable always like that btw 120 uc for 2 items+ pay 180 for the weapon skin
i know scroll up
Oh, @vestal fable. Thank you. I never knew.
I am confused by the wording they use , but the last time i brought u.c it gave me the outfits for free , but weapon skins had to be brought with u.c
Evn the R.p mission license has confusing wording
Either it's a smart marketing strategy or bad translators 😦
Help..in graphics setting why is there only low and meddium fps..to choose ...sometimes I see extream also but most of the time I only see low and medium?!
Lmao
@late juniper they can't even fix the auto rotate bug, so bout cheaters probably will took about few more years.
@night cloak only smooth option can use extreme fps.
Good Job Pubg Mobile Team 🙄
New Things Added to the Game to Boost Company Earnings But Cheats Not Fixed.
@night cloak supplies and support more than you confirmed
he opened airdrop am i right?
Not sure that screenshot is from my friend
@lyric junco hello brother you left ros completely?
He said that no one in the tem opened an airdrop
@night cloak MVP not working right for a long time
IKR
today i faced a big glitch ! in gerogpool i went up to the towers to hatch eggs and i clicked hatch button three 4 times nothing happened and after few minutes it said connection lost . then it took me to lobby and i couldnt go back in there
it happened with all my teamates in same match
is this glitch bug or what?
@lime juniper
Network problems
Well
Maybe server crashed
it took all of us to looby
Does the white bird do anything except crap on your shoulder
No
Lol
i couldnt try this
maybe some collab
Why couldn't they give us canted site and bizon on mp5k
you guysknow dynamo?
Dynamo is complete trash
@atomic beacon The weapons and attachments will be introduced later.
@cerulean ledge @atomic beacon maybe talk in #chat?
Why did skorpion come alone
what else you need with it
Wasn't scorpion came before those two mentioned?
Why does all of my friends games crash in the loading screen to a match
its bug game still all plays it
Yeah.
coz it is best among all battle royal
Skorpion came to the game yesterday with a 200mb update
yes
new rp
And vandalism in miramar
yeah
By japanese cult leaders
@atomic beacon Is there anything else I can help you with?
Please pubg related talks in #pubg-mobile
literally no sense of that bird
@cerulean ledge all the feedback goes to #pubg-mobile
maybe in dreams
Any support guide online
What is your ram and net quality (avg speed) and remaining space?
@atomic beacon It's not a 1 click lag fix, when the fix one another loophole starts. Video game bugs are really complicated, when it comes to covering 500+ different model of phones.
Добрый день. Есть русский саппорт?
Well I have been reporting this since 2 months
@echo dew English please
Have russian support?
in mobile it is still ok but in emu if u land with four squad you lagg as hell
@night cloak does it take more than 2 months for this shiz
@atomic beacon It can take more than 10 years and still never get fix.
its like 7th season and still not improved
@atomic beacon what is your ram , remaining space of your device and your avg net speed
The mobile version is still at early access. Wait for 1.0 release with all the bug fixes.
3gb ram
I really want one dacia or Gip skin in this Royal pass
/ they so much disappointed me bike is only for single or duo player
32 GB internal space
@tulip pivot #pubg-mobile
@atomic beacon how much you used
All other battle royale games or work great
@night cloak i got one question
Yes?
5 GB is left
Need refund money or transfer UC to another account. In game support say nothing
Avg net speed?
@echo dew Get refund from Google Play support.
They sent to the game developer
@hope I buyed 300 uc and the premiere subscription today and 10 min later the awm skin showed up Is There any way I can Get the awm skin
@echo dew They are the last people who would offer a refund. If they cannot help, Idk what to suggest.
theres two squad one has both mobile and emu player and other squad has all mobile player ! can these both squads come in one lobby?
@night cloak
@tulip pivot You can buy 180 UC again.
@tulip pivotyou can take refund in Google support and you can buy again
But it will be illegal cuz I used the uc for royal pass
@cerulean ledge Unfortunately then cannot, normal sense. Unless they try to cheat and bypass the Emulator verification system, which will result in a massive consequence.
You cant take refund, you have to buy uc again @tulip pivot
@tulip pivot Yes, don't get refund. You'll be banned.
@hope Is there any other way
it happened with us we were two squads like this and we started at same time and we went to same lobby
Buy 180 UC, maybe it will help in next season, I don't see any other way.
Hey guys , PUBGM on my phone asks for storage pression and I already gave it to PUBGM but it keeps asking me that what should I do ?
@cerulean ledge As I said, normally it shouldn't happen. There's something very fishy.
How do I buy uc for other people
Midasbuy @gilded tide
@weary sedge what's that?
@torn salmon Did you install from Play Store? It is an issue when you install with those obb files.
Website @gilded tide
@night cloak it happened after updating PUBGM from play store.
@gilded tide midasbuy.com, you can use to gift UC. However it's only available in selected countries.
Thnx found it
@torn salmon Try clearing data of the game. Maybe the game has those weird cache which preventing it from logging new data.
Is there a way to not auto pickup pans ?
The auto pickup will always pickup better items. Just turn it off if you don't want. Unfortunately there's no advanced settings for it. @faint shadow
@faint shadow you have to turn off auto pick up (it will affect to all auto collectables)
Can i transfer UC to the another account? Or buy RP to my friend???
@hope I play on emulator If I have to buy uc I need mobile, Is there any way u know that I can open the pubg shop without the game on mobile
@echo dew You cannot. However you can gift them gift cards, the traditional way.
Or only uc shop app
@tulip pivot midasbuy.com was specially created for Emulator users.
It's not helping me I don't have credit card
Then you're out of luck.
@haughty cypress you don't play pubgm anymore?
Maybe ask a friend to purchase for you. You can give them moni later on.
@night cloak #chat
@lime juniper can I say it's a way to get ranked up even faster.?
I only can use sim billing tell it to your boss / I don't have good mobile I buy the laptop for play games
@night cloak The person isn't online. May I help you with something?
@tulip pivot Try my second suggestion. It always helps.
@night cloak I'll head to it later on
Hey i have linkex my acc with fb . Can i link with google play too?
@night cloak Yes.
Ok bro thanks
@night cloak you can maximum link 2 accounts , you can
No worries.
Any Arab friend here
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
You can add players by asking them for their in-game username, or by using the quick team feature.
The prime member ship plus is first month on sale or first time sale?
@night cloak First time.
I have 20SR sawa card buy me 300 uc 😅 😅 😅
Ok so i can buy it for 5 dollars in june or july?
@tulip pivot Go to #481199117381533716 and find your region. Your regional friends got your back.
@night cloak Not sure when the offer will end. Can't confirm.
Ok
Btw please tell you're team to add a dacia or gip skin to royal pass
@tulip pivot Thanks for your request.
Hey
@night cloak Is there anything else I can help you with?
@night cloak can my friend buy uc for me?
From other device
With other card
No. Only from the website - midasbuy.com.
Its safe?
,who knows?
Yes, it's official store for Emulator users but you can use it.
Midas buy is great
Thank u @hope
Is there sales?
There could be sales, it's very regional specific. We don't m unfortunately, track sales.
@night cloak Your bulging this bot 😅 😅 😅 😅
when you help but get called as a bot, cries
What about falcon???
@night cloak
@cerulean ledge yes?
how to get a role like you
what ever i do nothing hatches man help @night cloak
i founded a nest 2 times clicked on hatch nothing worked
@cerulean ledge You get roles based on your activities in server.
sat on them proned on them for so much time nothing
who overseas it? @night cloak
@night cloak i tryed to but i dont have a pubg id with numbers
can u report it for me
Appreciate PUBGm devs . From my side this update is better . Only few minor bugs . Good job .
@cosmic cape Actually you can report it, go to #555492558428700682 and fill the form pinned in that channel.
I need 5$ :(
@night cloak Wrong channel .
ye @night cloak thats wht i meant
@wraith brook minor bug for you. but literally unplayable for players that having the auto rotate bug
I am getting 70-80 ms ping in lobby in Middle East server and 200-220 in game and The server is getting too time out...
No difference between the Europe and Middle East Server in game as well.. I am getting 200+ ms ping in both servers..
Plz fix this...
it asks for a pubg which has numbers
@tidal elbow I wonder why other people from different servers are playing in MENA server, maybe for ranking?
because some players facing this bug and some not. so they probably wont fix it
@cosmic cape Can you show screenshot?
like they always do
I used to play in Europe server but now I want to play in Middle East server beacuse I will get good ping in it atleast better than Europe i hope... you guys gotta fix this asap..
ok hope but i dont have a evidence or images @night cloak
@tidal elbow I'm talking about the other people, like people from America or South Asia. If they play in your server, there will be lag and desynchronisation issues. Maybe they'll stop playing after a while.
did anyone found a nest yet
@cosmic cape yes on georgopool tower
@cosmic cape You don't need evidence. You can skip the question.
Ok I get what you are trying to say..
@cerulean ledge wht happened then
wht u got
let me chat with mark a little i think i have done something wrong
@cosmic cape its completely glitch i and my teammates try na hatch it and we exited server by saying network error
I found one in church, near pochinki. It actually worked fine, its useless tho.
wtf how it worked for u man
i tried for first time and this was the result
@cosmic cape Bugs are something everyone doesn't face, or it would be fixed in first hour.
It doesn't, maybe in future update?
No, just the match. You can throw it away if you want cause it's very irritating.
it says till 23rd may
😂 i hate doves in reality now i have to face em in pubg
It's just for short glimpse for what it will look like. @cerulean ledge I personally didn't like it. Maybe the devs will skip the implementation in future. Still no official words.
it would help if they add features like we can send the bird to locate enemies or something similar to this
Good morning I have a issue with the initiation of the game particularly when I go to erangel
@night cloak
@cerulean ledge Maybe.
The game keep stuck in the loading image with the Asian girl
@devout cave It's a bug. Try restarting when it does.
@night cloak in which region do u play?
@devout cave lucky xD
@cerulean ledge That's off topic, maybe in #pubg-mobile?
I can hear my teammates but I still viewing the loading image
@devout cave Yeah, sad. Bugs are definitely not fun.
@night cloak sure
specialy in a android game
@night cloak I know 😦 but this is happening with the new update
Before that all was going cool
@devout cave It's a bug previous 0.12.0 brought. Still no fix, sad.
is it me or someone is feeling a little freezes
my screen sometimes freezes for 3-6 sec
Ahhh understand but what I can do?
I try restarting but still not work
I try making the repair option but still nothing
hey do u think repairing can help
Orrrr
Will devs fix Direction changing bug?? Just bcz not everyone facing this so it will be not fixed..
Hello, @forest gust!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@brave rose
@vital sluice How does the 'RP EZ Mission License' work? Do you have to pay 450 cc in one go? Are the 3 benefits unlocked at once? how it works?
@bleak pivot yes sameeera i got it thanku
@molten crown How does the 'RP EZ Mission License' work? Do you have to pay 450 cc in one go? Are the 3 benefits unlocked at once? how it works?
You could say so, yes, @night cloak.
Hi a friend logged with another friend account using facebook so he can use his credit card to buy UC for the pass, since this second one doesnt have a card, my friend wants to know how he can safely log in back to his own facebook account, without deleting any of the 2 etc
@lime juniper How does the 'RP EZ Mission License' work? Do you have to pay 450 cc in one go? Are the 3 benefits unlocked at once? how it works??
@night cloak you will need to pay 900 uc to unlock all three perks
Wht?
@lime juniper TQ error
Why error,lmao
If you buy Elite Royale Pass this and next season then you will need to pay 450 UC
@lime juniper it's not like that
@lime juniper in one go?
If you buy 3 consecutive passes then all three perks will be free of cost
@lime juniper currently you will need to pay 300 UC per perk
Next season if you buy elite RP 2 times consecutively then u will need to pay 150 UC per perk
@night cloak Unfournatley, it still doesn't work.
And if you buy RP for season 7, 8 & 9 consecutively then all three perks will be free of cost
@night cloak So in total is 450 uc? 300 in that, and 150 in the other?
No
Pqp
Read the above message once again carefully
@night cloak u just need to buy 3 rp's
In a row
@vital sluice How does the 'RP EZ Mission License' work? Do you have to pay 450 cc in one go? Are the 3 benefits unlocked at once? how it works???
@night cloak totaly?
To get it for free%
U buy season 7 , 8 and 9 rp, you get it for free
This is all the information available.
welp, need to wait another 3 seasons then
EZ licence will be every season, this season its 300 UC
Next season EZ ticket is 180 UC and after that it's Free.
@vital sluice okay! but I need to know the benefits ... by paying the 300 cc, will I have the 3 benefits unlocked?
Yes, @night cloak. All 3 perks
anyways, how to switch facebook accounts safetily? without deleting both any or both accounts
@vital sluice hmm... Okay! Thx.
Every please report ping issue of Middle East server, in lobby the ping is 40-50, and in match 160, same is EU ping, while on beta version there is no such type of issue, so it's clear it's a bug.
If it's 2 separate FB accounts ,it's already saved @main pagoda . Log out from the FB app and in-game and switch to different account .
Report it in #555492558428700682 , @nimble vapor. If you feel it's a bug. Check the pinned message of that channel.
ok, gonna tell my friend to do that, thanks
@night cloak sorry I misinterpreted it
You will need to pay 300 UC at the moment
If you don't want it now and want next season then it will cost 150 UC only
And 3 consecutive RP buy, then you will get it free
Btw,you have to purchase it for 300uc this season for it to be 150uc next season. So if you don't purchase it for 300 first,it will still be same price next season.
I took 1 perk per 1 season but all three perks will be unlocked at the same time
@vital sluice consecutive elite RP pass purchase will make it cheaper season by Season
Still have to purchase the ticket right?
No. It's one time purchase.
Okay okay!
help plz im stuck in loading screen
emulator
just downloaded the update
restarted emulator,
restarted game
Hello, @kind drum!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
#emulator-support , @kind drum.
@kind drum same here.. facing 2 bugs while in match... Stuck on loading screen and player changes direction in battle..
Dont think so it will be fixed soon..
@livid blaze #555492558428700682 and see the pinned messages for procedure to report it please.
@tidal mist it is already reported by players 20 days ago but it is faced by few players so it will be not given priority..
Priority is Campanions, 0.13.0 update etc
It takes some to fix a code made of tens of thousands of lines.No one's got a magic wand @livid blaze
@narrow shadow Yes?
Hi i have server not respond issue and when the game is not gona load the game still gives me negative results . its very unfair my ping is 160 . many people in middle east have this issue and its not our internet connection
@tidal mist i know if there was major bug faced by everyone it would be fixed in 1 to 2 days.. it is faced by few players so they are not giving priority .
@tidal mist my account was hacked gmail and fb both but fb helped me to recover my fb id so im able to login in my account .is there any way to unlink my gmail id
no real support just bots
Im ready to pay 500$ to pubg for this
no one to talk
Also frozen loading screen when entering a game and when restarting the have client, I lose all voice connection
But plz help me to recover and secure my account
@narrow shadow that's unfortunate, hope you get some actual help soon
@trim sapphire u can fix that by go to rcent apps and come back again
how can i email tencent
that no bot answering
@foggy pulsarthey never reply
Why in pubg it stuck at word PUBG and dosen't continue
Check their email id in playstore
@wispy matrix they resive support emails just by tikets that are for xbox pc and ps4 version no email for pubg mobile
so can any one answer me..
@foggy pulsar in playstore id when you send them email they have a bot which will say you go in pubg mobile support
and bot again and bot
@trim sapphire
i was trying that erlier to day no human answering
@foggy pulsarsame here i want to contact them too
@velvet helm may be go to recent apps and come back to game fast solve that
@warped steppe ?
@foggy pulsar there is, check details of pubgm in playstore. You'll see the mail there
We cannot help you about that since we are the Discord staff not ingame staff :<
The only way is to contact them ingame
@foggy pulsar still not work
@velvet helm Re-install your game
i reinstaled
@velvet helm did u update the game
yes @foggy pulsar
what is your phone
me?
@velvet helm yes
Yeah what's your device
Lava?
@wispy matrix that email id of pubg is just a id of bot
i use it from tencent games buddy
@narrow shadow there is no email other than that.
yes @tidal mist
Sadly their email support is just too bad.
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. @velvet helm
ok
Then use the emulator support channel
yes
its just very unfair that disconnected playes still get negative resolts it should not be like that
and its unfair kill for players that kill them
@foggy pulsar u are absolutly right im sattisfied with you
server respond error is their problem but they say its your connection .
Please avoid going off-topic. You can have unrelated conversations in #chat.
too many people in midle east have this problem
Did you guys just rename asia server as middle east server? after new season 7 the lag is horrible
They both show 70 ms in lobby but in - game they are showing 200 +
fix the game tencent
already it's got enough hackers , glitches and other things now heavy lag too..
@night cloak /s
Hello, @vestal fable!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
LOL typical bot response ... which contributors type in the name of discord support ...
Bots
@vestal fable what lol do you expect us to code the game?
Yeah
All we can do is forward the issues to dev team through the bug reports channel.
Atleast don't be unhelpful in the name of replying
We are discord staff,not ingame staff.
Doesn't matter both are useless
The bot response isn't helpful for latency issue

Yes since it's not only your problem and many players are facing it,it is most likely a bug which can be reported as said in the bot message.

If you were the only one facing it,I'd be providing solutions but We've reports of many players facing the same issue who have tried all those methods already.
Automated response was unnecessary is all i'm sayin..
It just makes our life easier instead of typing all that lol. 😉
In short you guys don't wanna hear any complaints or feedback
I have submitted the report regarding that, please thumbs up!
No,this channel is strictly meant for ingame support and complaints are welcome about the issues you are facing ingame so we can provide help.
As I said,we are the discord staff who moderate this discord and we do not have direct conversations with developers.
If you get a wrong answer, maybe you asked the wrong question?
Please avoid from going off topic and keep this channel clean for people who need support. There is no need to complain about the contributors, who wants to help you.
@vestal fable @night cloak
Now,take this to #chat since this is meant for support only please.
LOL , i love how they make us out to be wrong, @onyx cairn Why are you interferring ? i am trying to get the game fixed not trying to get into arguments . just had some of the worst lag in the game ever . And this was after a minor patch ...
If latency issue is not related to support what else is , how to purchase royal pass?/s
@vestal fable If you simply read what I said.
I'm gonna repeat, The issue is server sided since we have many people complaining about the same exact issue you are facing.
Then why aren't you guys fixing it? @tidal mist
Because we are NOT the ingame staff.All we can do is forward the issue through #555492558428700682 to the team and they can fix it.
How
Yeah that's satisfactory , automated response is not helpful that is
So , help regarding what is provided cause the ez royal pass license is confusing , explain it?
@vestal fable We provide help regarding client side issues which can be solved by the player itself.
If it's a server side issue or it's not fixable by the player,the way is #555492558428700682 or contacting the customer support ingame.
so basically repair the client / uninstall reinstall the game etc ... alrite
@vestal fable Not really...duh.
But take this conversation to some other chat since this is meant for support only.
well, complaining it here wont magically make it better lmao
I only use discord and reddit , where else do i share my feedback.
It's not complaining if i'm trying to get the game fixed and all i get are automated responses
either in game support, or nowhere
@haughty cypressIs my english incompetent to convey that this channel is NOT meant for discussions?
😫
😣
So when we gonna play without hackers in asia server,,,,every match there is a hacker in asia server
Report them ingame. @sturdy isle
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@river galleon Yes exactly
No.
You have to complete and claim while the friend is in your lobby.
@river galleon
?
damn the spec glitch hasn't been fixed yet well done tencent well done
👀 Some solution to rendering issues yet?
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
🤦
Lol
Read the patch notes in pinned messages please.
@livid blaze I keep reporting the involuntary shift towards the east direction bug but these devs aint doing anything
@brazen sierra everyone knows 🙄😂
It's been in the game for 17 days
unbelievable
i've spent around 800 dollars on this game and i'm literally losing interest in playing
@brazen sierra i even dont buy RP due to this bug
I am not spending a single money on this after this bug
I was going to buy 100 rp this Monday
but this bug is killing me
on reddit some guy in tencents community team said
"i've taken notes on the bug and will make sure the devs are appropriately aware tomorrow"
and still no fix lmao
That certainly means they are aware of the bug.
The game is a code made of probably ten thousands of lines or even more zeros,Sometimes it may take a while to fix stuff?
I keep getting the generic response that devs are working on fixing the bug
For a company as big as tencent it should be an easy task
17 days is a joke
@brazen sierra i can bet u it will be not fixed before next update.. or never..
that's sad
Well still nothing we can do about it on the discord.
spec glitch reported it with the plane bug said they are aware humm seems like they are
ye i don't expect anything to be done considering the devs are lazy
If there was major bug faced by everyone it would be fixed in 1 to 2 days.. it is faced by few players so they are not giving priority .
any way to fix it rather then repairing client , in game report(get automated message)
such a good game destroyed by lazy devs
i reported the east bug in customer support and got the generic response "repair client"
which didn't fix anything
What happens if you the the birds nest?
@wispy matrixHatch the egg for a birdy
It's free
Cool
@night cloak 😦 What's that
Hello?
I can’t purchase more UC
I wanted to buy UC for buying ranks
It gave me an error
Is there any limit ?
@exotic bluff Error screenshot
Okay wait a sec
@night cloak its a mag exclusively available for new zombie mode, it gives you 60 bullets capacity i guess.
Are the developers retarted or what.
I always get stuck on game loading screen then when i restart it gets stuck on blue tencent loading screen. After 5 teams it loads to sat match has finished or even if i get into the game i cant spectate because the spectate is glitched. Just quit your jobs. How can anyone play like this. First match season 7 died without even seeing the map
@ruby drum No use talking here
You're just going to get a bot reply
Just like in game support
But i need someplace to say it otherwise i might throw my phone
Heyhow to post videos
Please refer to FAQ #7.6 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I got a weird problem....while in game it randomly rotates my screen 180 degrees...and its not once or twice in a match...it lasts the whole game....this has costed me lots of rank points and humiliating loses
Any ideas?
Does the falcon offer any real perks to the game
Because it's annoying when it's in FPP mode
@brisk glen it's already been REPORTED (since 17 days)
😂 😂 😂
It's a bug the devs are aware about,be patient please. @brisk glen
@night cloak You can disable it in settings
I'm talking about the one you find
Tnx for the info....ill be waiting🙂
Does it offer anything?
Nope
hi @night cloak , is there any way i can remove game center from an ios account ? so that i can link the account to twitter
@sour ledge link your twitter and then contact customer support to remove your ios account
@tidal mist the problem is , there is no ( + ) button to link twitter
Can you screenshot? @sour ledge
this is from my android , same thing on ios (not my phone) except it's game center instead of playgames
@tidal mist
Are you linked with Facebook too?
even though i unlinked it it still shows up
Does it show PUBGM in your Facebook app management?
no
Hey @tidal mist please tell your team to add a gip or Dacia's skin at season 7 royal pass
@sour ledge Try repairing your client probably it's stuck in the cache
ok i'll try
@tulip pivot We are discord staff,not ingame one :)
Tell it your IG team
Unfortunately we don't have personal contacts with them
:(
You can suggest it at the customer support ingame
@tidal mist ummmm , how can i avoid getting my settings (layout) removed from the repair thing ?
that's gonna be a real bummer
@sour ledge you can't
Modern solution, take a ss of it. 
it gives 3 checkboxes
Use the first one
so , i checked the second one too , the (+) didn't show, facebook still there , AND i lost my layout xD @tidal mist
it's ok idc , i just wanted to help a friend
Hello still after 2 updates I have spector bug and I cant watch my teammates and they are only freezed where i dead
What should i do
@atomic orchid i think your internet slow?
Fix bug in which my character turns hard lwft in between fight or while running east suddenly goes west
- Spectator bug : i cant spectate enemy or teammates after i die.
- Loading screen bug : loading screen freezes many times while playing squad or duos. Have to restart the game to enter match thats very annoying.
- While my character is in a fight or running it suddenly changes direction like form east to west. Please fix this bug its the most disturbing bug I've ever experienced.
Device: Xiaomi Redmi note 3 pro 32gb
Region : Asia
Player ID: 557578249
Is there any free way of earning rename cards?
I used the two at start of progress mission
@lime juniper not kidding but really need help this time
On that notification that asked for Under 16 age i cliked Yes by mistake 🤦 and now it asks me to take break for 15mins everytime i play continuously for 6hrs 😥
Check the settings, @devout crest. At the bottom, there should be an Other category with an option to select age.
Wow.. i was not knowing that
Will check that for sure
Thanks ☺
@spring void Nope,You gotta buy them.
@vernal sedge goto #555492558428700682 and read pinned messages to get the procedure to report please
@tidal mist what! even name change needs uc
Yeah
game is lagging alot after the update! is it only for me??? or happening with everyone?
nah
Any news about the weird pings in ME servers?
When is next crew challenge starting?
Because i want to purchase rename card in crew shop
where can i report a bug
And what is the minimum amount of people you need in crew to register
@night cloak in #555492558428700682
@static surge Nothing yet.
@spring void6
@steady quail log out from yours
Check procedure in pinned messages @night cloak
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@tidal mist ok and whats minimum amount of people required in crew?
6 people man
Thanks
:)
Restart?
Clear the game data in app settings
@chrome olive You have to re-install it
@lime juniper sorry for the tag but just let you know that it worked.. Thanks 😛
Awesome!
@lime juniper
Yes, @quasi cedar?
This guy naded me and waited until I bleeded out so he can loot my stuff. I reported but got no response. 😭😢
@surreal tree it takes some time
@night cloak ok
@lime juniper are you 1 of the devs of the game?
No, and there are no developers here.
@lime juniper oh ok but you can talk to them right?
No.
@lime juniper hmm ok
@night cloak what's the issue?
@tidal mist its nothing
@tidal mist its just to ask them if they can continue either things like the stuff in royale pass and the awsome things in the last update
With*
You can probably do that in ingame contact section
Where to get pubg lite
If it doesn't shows on my playstore @tidal mist
@inland carbon lite is only available in few countries, for future please use lite channels they can be unlocked by reacting in #504819353049628683
I'm going to buy the subscription prime plus but i can't find it why it doesn't exist on my account ?? Please help me
@reef comet It was moved to top right, just tap on the S7 loot box icon on top right, it should be there.
@night cloak he doesn’t have that prime button there
That’s what it should look like
Yes exactly
Oh right 😅
@reef comet Did you have the subscription button before?
I found it once
What is this companion thing..and how can we get that..?!
@reef comet try repairing at the login screen
@night cloak You can find companion in Erangel. I found one on top of a church near pochinki. It literally does nothing. You can throw it if it becomes irritating.
@flint garnet Hold it i'm gonna try
Repairing just deleted the update. Now, i have to download it for the third time.. That's really annoying .
@night cloak
how do i post video
@night cloak Only content creators can post videos as of now. And unfortunately, content creators program has been closed, temporarily.
also we can get pets?
Thanks.
soooo are pets in the game?
it doesn't change anything
Companions are now available, @torn spruce.
and u saw ur name when i typed right?
thank u @pale falcon
where can i find one
@night cloak ?
@torn spruce I found one on top of the church near pochinki. It's randomly available on different places, specially in high ground areas.
can any help me every time i play pubg my game shows that data change but i did not do anything plz help me
@night cloak wat am i looking for?
alright thanks
@night cloak no
No worries, good luck on the finding quest.
every time i play pubg my game shows that data change but i did not do anything plz help me
@odd finch Unfortunately, I do not have a solution for that.
what should i do now?? @night cloak
@odd finch It's something bothering the game files, I highly suggest you to play in a guest profile 1-2 days and see if you stop facing the issues. Once it stops, go back to your original account.
How am I supposed to fight my case when they just closing the conversation? And it is an automated machine replying 😡
It gave you possible reasons as to why you would be banned, they also have an email you can use to contact them. @coral maple
I bought more than 25 boxes and I did not get anything but this achievement was not completed
It stuck
You need to fail getting legendary item for 30 times in a row, only works with crates that cost 120+ UC
It depends on you're luck
@dense ridge yes I fail 25 times
@dense ridge It should be 25 but stuck at 17
You need 30 not 25
A little while ago I bought a box and did not get a thing and the number did not change
@dense ridge I now but it stuck on 17
You may got legendary at the 17th crate ,you'll need to fail 30 more crates in a row
@dense ridge I will open a box and I'll show you before and after
@dense ridge but why it stuck on 17
If you get legendary in one of the boxes you'll have to restart from the beginning
@dense ridge you mean Respectively
Please ban hackers
Yes
Squad no.1 = hacker
@latent matrix
Every day i see many hackers and report them but nothing happened
@coral maple me too my account has banned
@latent matrix same store
They do not respond
@patent nymph wow and the reason
Fair players only get ban
@patent nymph so what do we do?
@coral maple for how long is it banned?
Only the player did not use anything illegal
@dense ridge 10 year
Then R.I.P your account
@dense ridge😭 😭 😭 😭
@dense ridge me too I massage the support but they do not respond
They'll never return it 😐
@dense ridge iv spent over 1k😭
Keep contacting them ,they may help in the future
@coral mapletell them that in the costumer support
It's a reverse process that blocks players and leaves cheaters
New conventions
Then they don't seem to be bringing it back
And massage
Yes ,make new conversation and keep trying
Idk ,but there's no other way
It's a robot not a man
@dense ridge Is there any way we can get in touch with the developers here
Developers doesn't see this channel even
Wow
Well you can report a bug .but account ban, i don't think it will be accepted
Cause there are lots of hackers who says they're innocent and want their banned accounts back
@dense ridge yes I understand How about the innocent people
Not everyone who is banned is guilty
Developers have bad hack detection system
What the function of developers here
@dense ridge So now I must lose so much money and time because of their system And they can not help or support they just ignore😟
They're not even accepting evidences now
They are not supposed to help people who are exposed to such mistakes ?
The number of people is very high that they can just help them all
@dense ridge Where can one report this
@dense ridge This is not an excuse. All games have many players, yet they help them
There is #555492558428700682 for reporting bugs ,only bugs
@patent nymphwell I'm not one of them ,and they will not hear you here
😭 😭 😭
😓
In the cover art for the new royal pass outfits the scavenger ontfi has the forearm and hands covered but in the actual game it is not is this just a simple mistake?
This picture clearly shows that the outfit covers the hands
Currently Asia's #1 is holding a K/D Ratio of 100 and he is a cheater for sure. I am literally facing Cheaters in every single match. This is just frustrating. Using strategies, learning skills and trying to apply em in a fair match and suddenly you get knocked by a cheater. Your K/D ratio goes down. Shouldn't tencent fix this?
Ban him (ID 5449359791) if you can before he reaches Conqueror and other cheater as well. Their restless night shouldn’t give them any glory.
Play the PC version
@dense ridge yup play pc it's way better
And who will give me money for buying a PC? And the game from steam as well?😆
Royal pass
@median tree You have to complete missions to unlock RP levels and collect the rewards
@night cloak and wait for steam sales you'll get game very cheap around summer halloween and winter
On the upgrade menu stays i get rewards for to lv 25
Free royel pass
@median tree You bought Elite Plus?
@median tree how much did u spend?
That's not elite plus
@median tree you get +25 levels only if you bought plus for 1800UC
Elite plus is for 1800 you bought the regular one so you start for 1
It says +25 only in elite plus
Error404 brain cannot be found xD
@flint garnet what about my querie sir
@merry geyser Free RP is available for everyone in the game.
Ooof
But the next thing. I found this bird thing in a matc. Its just disappeard after the game lol
@night cloak Maybe a mistake
@median tree it's only for the match it doesn't stay
@median tree that's a companion
Kk
@flint garnet I see thank you for you'r help
See the new option under appearance
I can't access my invotory
And now i going to hunt humans lol
Free elite pass
@merry geyser Stop asking for the RP please. There is no free elite RP. You can only buy it.
Any mod tell me gfx tool are safe
- 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
this is from a mod in pinned post
Why this 360 rotate bug not fixed in this update
Wait for next update
hey guys !
Hi
Is there a download link for the Japanese voice pack for iPhone version?
will you improve the middle east servers?
Companion are now available, @hollow slate.
Using third party app like GFX tool may lead to a ban, @novel ice.
@night cloak but in lobby it's saying feature not yet available
Hello