#questions
1 messages Β· Page 460 of 1
@fluid ore but you said you are connected
@gentle grove repair clients
How to repair clients
@gentle grove At the login menu
When is the next season starting (RP an ranking)?
@drifting lark 17th may.
During the beta I was getting about 60 ping in middle-east. Now I am getting 180?
Which May, your May, my May? I got Prime rewards today at 2 am, so this will probably the same
@true tulip same
can i opt for a refund for subscription. Got billed without any confirmation or anything
I was getting 60ms in beta Middle Eastern server ( still getting 60 ms in it ) , Now in main game i am getting 180ms ?
@lime juniper I know you are not from tencent but can you contact someone about this?
they fixed the update for me it just updated again and fixed the problem with emulator for wasd was in the config file
@obtuse talon what was your problem
Emulator fixed
That is because more players play it now, @true tulip. But they will work on further optimizing it.
Feel free to provide feedback to the customer service, @night cloak.
Those issues are being worked on, @night cloak.
@lime juniper are you telling me the ping increases by 120 when players play it? What?
@tulip pivot what was the problem
Then that must apply to europe as well which it does not lol
@true tulip the ping issues depend mostly on your internet being unstable
@inland plaza are you a support
The servers were introduced very recently, @true tulip. It is normal. As said, they will work on further optimizing them.
Bro pubg removed keys from emulator... How can my friend play now?
@night cloak I don't think u have any idea what i am saying here.
,it's fixed
@lime juniper where is companion feature
If it is not available, it is not available. We have no additional information.
π‘π‘ okay
@true tulip you've been talking about ping increases, which i never have, i'm always having 36-40 ms on the server i'm playing
Any support center guide online @bot
@night cloak You still have no idea lol
Explain yourself then
In beta the servers for middle-east had 60 ping. When the update was live those middle-eastern servers had 180 ping.
I was asking if the servers had changed
Coincidently it is the same ping as europe so I think they might be using european servers to make things a bit stable
Nope, considering the fact that they're new they ain't optimized yet
Beta had a few amount of actual players compared to now or am i wrong
More players playing it also increases the lag issues
It does not increase it by 120 but okay.
Yes
Well since it did then it does lol
You can't compare a beta server with a released server, the ping will be an issue for a bit till it gets optimized for the amount of people that will play it
when will the tiers reset
on Indian servers they said new season has started
This is absolutely unacceptable. The East Camera glitch still hasn't been resolved with the update.
@solar magnet it says that new season has started but since not everyone has updated the game they'll wait before restarting tiers
We need an escalation of this issue ASAP. This game breaking bug should've been fixed ASAP, and they know of this since 1st MAY!
Shameful that the developers have sidelined resolution of this game breaking glitch.
As someone who loves the game and has spent money on it, I won't accept this.
ok thanks@night cloak
Where are the contributors?
@silk crowtag them
Those are always here to help us
The East Camera bug is now sitting at 82 likes in the bug-reports channel,
For 16 days now
@snow lindenbro no one here can help you
We need a timeline to fix this
@snow lindenonly in game support
I had come with hope 10 days ago, and they said it's already logged in the bug reports section
And that the Devs are aware
And are working on the fix
@snow lindennow another glitche pop up
The emote sound glitch.
@snow lindenyes and the contributors told that they are working for us like 24*7
@neon patio @grizzled lark @lime juniper please update the status on East Camera glitch, as its still not resolved after the update. Its been in the bug report section for 16 days now. We need a timeline on the bug fix ASAP.
That's why afraid of Pubg updates. @snow lindenπ
We are afraid we do not have any information on it, but we believe that the developers are aware and working on correcting it.
Sorry, this generic response won't do, I've received almost the same response 10 days ago. This bug, which didn't exist in the previous versions, should have been resolved asap. But instead we keep getting generic responses like 'the Devs are working on it'. We need something CONCRETE.
Guys can someone tell when will royal pass mission starts ?
@wheat dust tomorrow
@silk crow ohh another update?
@wheat dustwhich update?
this update will have more bugs and have to rely here for the feed back for a month then next week another update popsup and also new bugs same process again
@wheat dustalready update come ingame
About royal pass ? Im new so sorry for stupid questions lol
@wheat dustno problem i am ur brother u can ask any time.
Youβre from india ?
@wheat dustyes
Good bhai
@gentle grove logg off from your account
Than do the repairs client
I hate time conversions
17 hours now
Its 12am for me i think i just wanted to check
That cant be right it cant be 17 hours?
It is Indeed 17 Hours. 2:00 UTC is the official time
Pubg removed keys from emulators why... Please answers
@inland plazakeys????
2PM UTC is 12AM my time and 17 hours from now is 1PM my time @flat harbor
If we had something concrete, we would have provided that information, @snow linden. But we do not, and we do not have any contact with the developers.
@main moth It's 2:00 AM UTC
Damn im blind lmao
My apologise
Damn that sucks though its 12pm, middle of the school day then
@hollow slate companion should be there on update 0.12.0
but idk dude
Anyone here knows about EZ Mission License? They are adding it in the new update
@snow linden No use talking here, people here don't know anything other than giving bot responses
I'm fed up of that bug
@flat harbor yes tomorrow look up for more information
@vagrant onyx there is now 12.5 still not got
so no fix for cheater in the game.
@hollow slate tomorrow is the date
( anyway no idea from Tencent that why they did not Released it in 0.12.0
cause on beta they was )
new weapon scorpion and etc
and its an update for the new season
but i hope they can make a fix inorder for cheaters to stay away from the game.
been elite RP since season 2. and now im starting to dislike the GAME!
:/
@vagrant onyx are you an Indian
@hollow slate i m indian
help me
How many points to Conquerer ?
4500 ? π€
@night cloak yess
4500 in solo @night cloak
When ranks will reset?
cant even go ACE cos of cheaters
@lime juniper @neon patio help
@night cloak today after all have update
Isn't conquerer points same in all servers if we get to it first ?
we just have to be in Top 100 above 4500 right ?
how can u make report of other players when you cannot type a certain character in game. most of them using the katakana γ <<<<----
@night cloak top 500 above 4200
@hollow slate help me and sub my channel
@night cloak top 500 but in squad u need more than 5000
@fallen anvil what if i get to 4500 in squads first. do i get conquerer or is it necessary to be 6000
cool
When the next update gonna be?
Since this big uodate did not fix the damn bugs
But we can only see upto 100 on the rankings , right ? @fallen anvil
Few months from now?
delay the bugs. prioritizze the cheaters
But niwadays cheaters have 7000+ so conq is possible only in fpp or tpp solo
To fix 1 damn bugs
The cheaters are fine, they are not game breaking at all
Been there since forever
Yes bro bcs u have mouse @marsh tusk
I'm going to be conquerer this season. I'll play solo , Tpp , asia.
@night cloak good luck
Most important part to fix the damn bugs
they do break the game. cannot climb up to ACE since last 2 squads are probably cheaters
The auto rotate to E bugs
@polar lance just go positive
Maybe because you are too noob?
π
Let me guess
what a word
Below 1.0 kda?
which mode is easier to rank to conquer in ?
solo , duo or squads ? which gives more points ?
Squads gave more points
@night cloak solo need less points but needs skill
is that how u see people all the time?
Blame the cheaters all the time?
I thought all needs equal points to be conquerer.
since last week
@polar lance hackers are in conq not in ace bcs is end season so u have meet just pros
Because you are incompetant?
my hdd almost full recording them
Thats how you see this game? Overall?
no pros. o got tones of videos
Nothing u can do there will be Cheaters in every game
Don't cheaters in Conquer get banned ?
We have a bigger problem, cheaters not one of them right now, they already fully aware of that and yet do you think they care?
No they do not get ban
Im not seeing cheaters in ace idk maybe im lucky @polar lance
They are fully free
im playing on emulator btw
@night cloak i saw someone there tier was rest to bronze V
Pubgm banning system sucks
I saw 5 or so cheaters already in platinum
@marsh tusk they should rest there tier to bronze V
Lol
They can't even fix a single damn bug
Do you expect them to ban the cheater?
Bronze criminal
Look up for info how they win and rest them all to bronze V
@marsh tusk is going to be fixed if u have offical tencent for sure
Do you guys know any pro clans ?
But the new update did not fix them
The top 1 in NA server ( TPP , squad )
They rest there tier to bronze V
Update has just some hours so it needs maybe 1 or 2 days i think
@polar lance eu is full of cheaters in erangel but i play miramar.
No retards there
The update already roll out.
The bug still there,so many players having the same issue
ill switch to NA soon.
i wasnt able to play with my buddies there since updates not yet available
i asked them to try changing regions
A small hotfix should fix the issue.
But tencent wanna wait till next year
To fix the damn bugs
date. time. no updates
@surreal mica is bot
Seriously
Yes
Bot completing rp elite missions xdπ
No is bot .
Bots have always pass level 5-9
@surreal mica royal pass elite you get ( its cost 25$ dollars ) normal 10$
@fallen anvil so how hell bot paid
π€ π
This guy tencent kimera is dev or paid actor?
@marsh tusk
Amazing devs
@marsh tusk just dont assume next time. and dont talk back like that if your not even supporting the devs by purchasing in game. are you?
its more if you use credit cards
I updated but im still in season 6
oh ok thank you
When season 7 will arrive
@polar lance im gonna use credit cards when it worths.
I buyed 30 crates and got nothing good.
And a mod here says " u should spend at least 450$" .
450 $ is salary for 80% of countries
Bro can you gift me 3$
@fallen anvil 475*
@fallen anvil
@night cloak why u bully me
@fallen anvil you can gift
so what's new..??
Nothing fr @pliant belfry
I want 10$
π·
ΓΓΈpΓ« @tulip pivot
I have money
@hollow slate op
But can't find any redeem mathod
π
It's brok me
My MF us friend he said he will buy a giftcard for Me I told not so important MF block me for his own word
Why he is mf?
Maybe he has no money
after update i cant move my charecter i use emulator
To not offend u maybe
He will come to Bangladesh next months I will give him a lesson for so much intelligence
Spectating glitche is still there
King are u the king from Dubai
Does anyone know what time the RP will be released in Brazil? I do not understand any time zone, if anyone can respond, thank you.
@night cloak tomorrow
King are u from dubai
Thx
Where u from
@snow linden Hey dude what's up, it's HellaSavage from pubg mobile reddit, I just updated the game and the involuntary shifting towards the east direction is still there lmfao... can you believe it? I've waited for 16 days for this bug to be fixed...
@tulip pivot from nasas satellites
Their in Dubai have a legendary play his name also king
@marsh tusk I also face the involuntary shifting towards the east direction and it's killing me, one of the mods on pubg mobile reddit told me he has noted down the problem and will make sure the dev team is aware about the issue.. it's bs that the bug has been ingame for 16 days.
@brazen sierra I absolutely can't
I was really hoping it was gonna be fixed
But guess not
I've paid way too much on this game to quit lmao
It's ridiculous how there is no concrete response
It's a bug of their own making, surely it won't hard to detect and fix it?
I am thinking of uninstalling, but will wait for a week
This support center are like miniclip / u will giveup by there time
No point in it taking up almost 2 GB of my storage if I can't play it
I downloaded the korean client until the bug is fixed
and now I have the bug on the korean client
lmfao
Damn, tough luck
Or try be patient
Hi all. Does anyone know when season 7 starts please ? Tag me
I was gonna try the Korean client too
16 days is way too long to wait..
@remote jungle I'm sure you're not facing this bug.
tomorrow 2am utc @formal locust
There is a lot of coding that goes into making a game as perfect as it can be without bugs
Thank you
@formal locust @formal locust @formal locust @formal locust
Good morning π π π
So new RP out then too ??
ya
Good morning
@remote jungle this is one of the biggest gaming corporations lmao
I'm an app developer myself
I know how much effort goes into development
LoL
But rolling back a bug is not that difficult, especially not for a giant like Tencent
They instantly provided a fix for the 'zombie mode bug' but can't do it for one of the worst bugs is just bs
zombie mode literally dead
And this is a bug of their own making, it should've been fixed ASAP as soon as they detected it
π€·ββοΈ
Cmon guys if they are fixing something means they are working on it.
Ignore the 2nd sign
Sooner or later they'll be able to fix the other bugs as well.
Just be patient or continue complaining
I contacted customer support and the only response i got was "repair the client" which did nothing lmfao
Well complaining here is not gonna do anything,We are the discord staff not ingame staff.
It's not as if we have the personal contacts of the game Devs, do we?
I won't spam now
I didn't actually mean it, lol
In the similar ways,We don't have "personal contacts" with devs.
Just relax and try enjoy what you can of the game
Help just got Banned
on my second account for doing the same thing using VPN π© but this time only for 2 months why ?
Or a different game till its fixed
@coral maple Playing with VPN has a slight chance of a ban.Use the file claim button ingame.
@tidal mist I understand but my first acc I got banned for 10 years now only 2 months?
This is the official discord. Hows that there is no one from the official PUBGM team to address queries?
That might have triggered the 3rd party usage anticheat but this one didn't,the only way is to contact them using file claim button. @coral maple
^^
@snow linden The Tencent team here is Tencent Community management,and #555492558428700682 are already forwarded to devs.
They are not free to adress millions of players individually in a discord channel,Henceforth they aren't here.
@brazen sierra did repairing the client fix the bug for you? Atleast temporarily?
@coral maple Be patient.It may take upto a week or so.
@snow linden It only does for like 5 minutes then it literally returns
@tidal mist thanks
and it gets progressively worse
Did you try re-installing the game?
Yes, I tried reinstalling, learning data, changing layouts, everything except repairing client
Clearing data*
repairing client doesn't remove the bug completely
Why i haven't got update yet?
Try it, see for yourself lol
U will very soon @night cloak
@brazen sierra guess we have to escalate the issue using different channels and connections
Unless some big youtuber doesn't raise this themselves, this will never be fixed soon
@night cloak It rolled out progressively so you should get it sooner or later.
Okay -_-
Some youtuber called gaming pro ocean made a video on how to "fix" the bug but the video is bs he says use large icons in the control layout but it literally doesn't do anything
@night cloak the update is rolling out based on regions... it will take some time to reach ur device
Yeah, that's not the problem we are facing
@snow linden whats the problem??
I just made a post on reddit addressing the bug again
The only bug i have is that on 3/10 matches game glitches so i have to restart game and hope im not dieing underwater
@fallen anvil Repair game client.
Hey guys does trails lasts forever or u need to buy every match?
bug are never fixed dev don't listen to the community
let a new game come with less bugs and glitches then see the new SUPERCELL company will be TENCENT
@night cloak you gotta buy it for every match
Lol its dumb thing ever seen
wait till you see companion's food π
companion is in itself a weene
who brings a bird to a war π
Nobody :
Absolute Nobody:
TENCENT: Let's Add Birds
Anyone thinking about 10 $ giveaway
π π π π
@weary kayak Are you a support center agent
,??
Since when helping people out become a forbidden thing ?
Ki koite chaw vai
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ummmmmmmmmmm
I want a app that can help me to buy uc from mobile when I am playing from emulator
I coud not play for 3 weeks last season and coud not get my 600 UC back and i need just 30 more UC to buy the RP is there any way i can get 30 UC ? Like in League of legends i had kind of the same problem, i wass missing 10 RP and the guys just gave it to me
@night cloak
Please check "pinned messages" in #555492558428700682 for reporting any bug
@tulip pivot u should install PUBGM in ur mobile device in that case
Its 2gb u know it right
@night cloak sadly there is no way we can help u as there is no way to transfer UC from one account to another
Ah I see.
I can buy 2 Royal pass with the amount of 2 GB data
@tulip pivot u can use the tencent shop for emulator players to buy UC
@weary kayak i did not mean to ask UC from u guys, i just asked if there is a way
@night cloak thats what i said there is no way to transfer UC from one account to another
Okay, thx
Whats the problem with midasbuy?
There's only Midasbuy.
@night cloak Nope there's no way.You gotta buy the 30UC
Midasbuy is used to buy UC for emulators.
@tulip pivot u either use midasbuy or use a device that has Google play store.... install PUBGM in that device and buy UC from Google Wallet
after update i cant move my charecter and cant do any think in the game i use emulator
thank you
@mental zinc the recent update has new keybinds.... so pls be patient
Yes U understand I only can use Google wallet with my sim payment
Is there going to be another ig update for fixing bugs and glitches?
@weary kayak thank you!
not likely @mossy mango
@mossy mango the update keeps rolling out new features with bug fixes too... but if the bugs still exist... be sure to report them in #555492558428700682
Reported 3 weeks ago
Ah f
the latest update patch notes only had one bug fix, which is for cosmetics lmao
They didn't even fix the matchmaking system, which is actually kinda broken
Lol matchmaking is broken everywhere
But the matchmaking is based on current rank.... so its not Matchmaking's fault that u r paired up with toxic players
Just mute them
When will season 7 arrive
actually the matchmaking sometimes pairs silver with ace on occasion, at least some have experienced it
@hollow slate patience.... its coming this month
I'm on Ace and I got 3 kids that on rank silver
Ofc
Quite broken
Season 7 starts tomorrow with new bugs !!
cant wait
@hollow slate Tomorrow
Sometimes u get paired up with ppl on queue when they are unable to find best match
Ppl dont swipe right these days
π
Its a mobile game after all... it should have bugs
Can't spectate the enemy
@zealous zephyr Elaborate?
@steel rover 1800 UC
When season 7 will arrive @lime juniper
@hollow slate most of the time the season starts one day after the update
Now also might
@steel rover 600 UC
hey has anyone faced issue of key mapping in tencent gaming buddy after update 0.12.5
π
@hollow slate tomorrow
@weary kayak ok
@feral oak the new emulator update has updated keymappings... pls wait till it updates
It will take some time
Clicked on the watch a video to get free reward, watched all of it but never got a reward. Wtf?
What's the reward even?
Location: India, Asia.
@astral topaz can u elaborate?
@weary kayak after the game ends on the top left side you can see a "watch ads to get free rewards" those ads are your normal ads 15/30 seconds. I watched it but didn't get anything.
Nothing changed, my BP is still the same, silver same, UC same and no new items too.
Nothing in the mail too
Am sorry I cant help u with this since I didnt try out the new update yet...
Probably a bug,it happens with ads in all games. @astral topaz
Try again when that option pops again
Yeah^
It should work
But there's a twist, I'm not the only one who watched that ad.
All 4 of us watched an ad
And none of us have anything
Probably a bug from source server
@astral topaz Goto #555492558428700682 and see pinned messages to report the bug.
plz somebody tell about keymapping issue
@feral oak It'll be fixed in a hotfix coming in some time
Its an ad bug... i dont think PUBGM and can do anything unless u retry and check it again
@tidal mist can you tell when
Could be related to the receival code @weary kayak
today or tommorow
@feral oak Sources say today
@feral oak today
Lol i wish u were that excited for ur report cards
yes i am excited for my report cards every yearπΉ
becz i m good in studies not just a pro gamer
The fix is not out yet... pls be patient
ok
does the scorpion go in the pistol slot ?
@opaque dawn Yes
What about emotes sound glitch, it is some time loeuder or some time less siund.?
*sound
@opaque dawn scorpion is a pistol... so obviously
@silk crow elaborate?
That s7 s6 emotes with sound from royal pass is in glitch.
When you play thise emote then their volume flactuating. @tidal mist
Are you sure the emotes aren't made like that?
@tidal mistthose sounds are sometime very high and sometime very low
@tidal mistyes check
@tidal mist too much bugs
Dear Season 7,
Please bring The Time Traveler Backpack and Time Traveler Pan to the items shop! I want them so badly!!
Try repairing you client as of now @silk crow
Loading icon and request timed out
Repair won't help smh
#555492558428700682 Read the pinned messages @halcyon stratus
@hollow cloud This channel is for ingame help only
I need help to get them bro π¬ sorry btw @tidal mist
Why this game show loading ...
In game
Not lobby
And request timed out
So annoying
@halcyon stratusmine also happens all time
someone knows if the camera error still happens rotates 180 degrees
I am a competitive player, my team plays scrims, crew challenge ... and I have been with the problem for more than a month
@fleet turtle they haven't done anything
Only fixed a bug for an UNDERWEAR like seriously
without being able to play at all because it is impossible to face against people like that
Even that enter match again bug isn't fixed
Yeah man it's so annoying in long range fights @fleet turtle
and in the short ones ... you can not play ... is that neither lootear, because you try to leave the same house 8 times
Why do some ppl have royal pass now? I thought it was locked
Hello anyone here.
@fleet turtle same here
Still my player changes his direction while shooting
I thought after 0.12.5 it will be solved
But i think its time to say good bye
@livid blaze Good Bye
then there is a problem in the store and they fix it in 3 hours ... it's incredible, tencent is out
@night cloak
Hey guys. I bought an iPad Air 2019 yesterday and ran into a problem .. when you re-enter the game, the screen resolution flies and all buttons and text become large, all controls get lost (goes beyond the screen). I tried to cure by resetting the game settings and graphics ... it helped ... But before the first restart, then the problem reappears. The graphics in the game becomes pixel and it's not very pleasant to play ... Has anyone come across this? How to treat?
Ps I had previously played on iPad 6 (2018) and had never had such problems.
It isnt a joke
for those of us who have invested time in the game with the competitive one and with the teams that play scrims ...it's like they insult us in the face
@fleet turtle dont explain him
@fleet turtle he even dont know how to play.. how can he know the bugs
@fleet turtleyou know how to get the money back from tencent?
Bug E direction still there wow π
@cosmic iris they opened bug reports channel only for entertainment
Hey they fixed a bug for an underwear which no one needed
Its about to a month and no solution
@night cloakπ π€£ π€£ π€£
Aint gonna buy RP until it got fixed
Hi viewers Like the video & subscribe & tap the bell icon for more thank you all for your support and encouragement Discord server _ https://discord.gg/nBUbGXK
@acoustic oasisdont post this here
Where can I post
tencent is laughing at his players ... there is no more, but I do not understand that such a serious error is not fixed
@silk crow ok thanks
@fleet turtle i was hoping that direction changing bug will be fixed after 0.12.5 but when i play first match after update i got killed by direction changing bug
@tidal mist what
How do i fix
That bug was reported on 30th april and still no solution..
@tidal mist Then what to do?
there were such cases?
@livid blaze Those mods and contributors can only give you bot messages, useless
@night cloak It'll be fixed.
yes yes ... I've been waiting for more than a month ... canceling scrims with teams top europe, without being able to jugsr crew challenge ... and when I saw that it was not solved ... really, tencent happens of its players, no more ... it's a shame ... no fornite, no lol, no call of duty does this ...
@night cloak What do you expect us to do,code the game? We are discord staff not the ingame customer support or devs.
How much should I wait
The issue has already been forwarded to developers and it takes time to fix, there's no magic wands which will fix bugs.
@night cloak Click repair client button on the login menu..
i want to link another account in old account
my facebook account has been blocked. i can't wait for unblock
you can help me for link my account to my twitter account ?
i can't login with facebook account
can you help me ?
Yes,you can move this discussion to #chat since this channel is meant for ingame help only.
If you have no connection with the π© devs then why tf is there a bug reports channel
@opaque heron Contact customer support ingame please.
@night cloak bug reports are forwarded to developers
k
@opaque heron Can you login to your PUBGM account?
no
my facebook account has been blocked
i cant login beacause i link only facebook account
oh well, there's 2 ways.Either unblock your FB or wait for a response from PUBGM support.
2 day in-game PUBGM support dont answer me
4 day for wait FB account unblocked
either FB account and pubg mobile don't have someone help me
@tidal mistcheck the dm message
Helllo
Is someone facing crash problems?
Since i started playing seriously on s5 i've never seen the white bunny backpack or helmet not even once, are they really that rare? And what is my best chance to actually find them
Like that airdrop supply thing that gives you 3 items randomly to buy with uc or where else
I never got that direction bug. Is it really that serious?
I live in East Africa. How come Middle East servers (395ms) have a higher ping than Europe servers(200-240ms)?. I thought they would help improve the ping since they are closer to Africa than Europe ones.
@night cloakis there bro you can't recognise that.
How come some people got rp...their name popped in plane
@night cloak Spectate someone with that bug, you'll find out how annoying it is
@harsh kayak screenshot ?
No I didn't took..
But it appeared...some with elite plass and without elite plus
Need help
My mates got the update but i donβt we both live near each other so why havenβt I got itV
@charred summit It'll be available eventually, please be patient
@charred summittati says hi sister
@charred summit do not worry the update is just to put skins and a gun and for that it weighs 200 Mb nor a major bug fixed
Keep this chat relavant to support only, Next is a warn @hollow narwhal @teal cradle
Ohh ok
@tidal mistwhat about my problem?
@silk crow I saw it,report using #555492558428700682 ,see pinned messages in that channel
@tidal mistthat shows u dont have permission to message
ππ
@silk crow Just click on bug report form text
@wraith brookthank u. π
π
@fleet turtle no current solution for that. the rotating bug kinda sucks
Hi, we currently get requests via twitch private chat from "official" "pubgmobile" for Account detail "and send us the Royale Pass 7" . Any infos on that?
Why in game customer support dont five answers
@tidal mistok
@jagged sequoia No.PUBGM will not ask for your account passwords and such.
@robust turret They'll be, patient.
@tidal mist they do not ask for passwords but other informations (Names, Ids)
The UMP skin keeps unequipping itself and I'm too lazy to make a #555492558428700682 on it.
So pubg give us reward's for watching ads I watched ad but didn't got anything?
@jagged sequoia The official verified PUBGM?
@cerulean oak It's a bug most probably, #555492558428700682 please.See the pinned messages.
@anyonehelp
Please check ingame inbox, @cerulean oak.
?
@spring flameno message
@tidal mist I wouldnt say verified but linked to this channel.
That's why I came here
That's weird, did you exit the video before it finished?
@tidal mist bro Today I Purchased UC To buy Royle Pass my Money is deducted I don't Get my UC plz help πΆ
Contact customer care ingame using the help button,send them screenshots of receipt etc
@spring flame no I even click on download ganna
What's ganna?
@spring flame An Indian application,for which he got an ad.
I tried watching ads for rewards and I received BP. Well I'm unsure what's causing it, contact in game support rather than reporting as a bug.
@cerulean oak same i also didn't get any rewards
That's what I got.
I demand attention.
Yes, @night cloak? :3
Why do they have rp ranks?
@nova forgeThey are bots.
already submit evidence bout the auto rotate bug
hopefully they will notice me this time
fml
I wouldnt get your hopes up if i were u
Guys could we keep the falcon? Or we need to hatch it everytime we start the match?
Why don't I have access to lite support
@lavish crag cuz you dont have the lite role. Assign yourself the same from #504819353049628683
Got it thanks
π
2:00AM
K thx
Most people cannot
Will this be fixed??
Idk
@shy pasture #555492558428700682 ,see pinned messages and file one please.
@fringe sparrow 2AM
@tidal mist I didn't understood
@tidal mist so in manila it is 10am
Are rendering issues fixed?
Thx artic
This issue is already reported in #555492558428700682, @marsh tusk.
so i wanna login but i got stuck at "Starting PUBG MOBILE..."
@tidal mist when will the season 5 stats can be seen?
We players suffer from hacker..... How can we help him?
@shy pasture No idea.Submit a bug report by the process I said above.
@solemn pulsar Report them using ingame report button.
How to submit a bug report? @tidal mist
@shy pasture Goto #555492558428700682 and see pinned messages.
Every day there are dozens of videos for people who know the hacker @tidal mist
Why not close these channels @tidal mist
So Season 7 will be at tommorow 10:00am in Manila Philippines π
@shy pasture click the link in pinned messages
Pinned message in #555492558428700682 to fill your issue, @shy pasture.
@tidal mist Where did he report
Hope next time they will post@like this coz most of the people dont understand what is GMT, UTC ETCπ€£
Season 7 will start on 17th May, 11:00 a.m. (GMT+8:00)
You can convert your timezone.
There is any update
@night cloak reporting it again btw so i don't have to suffer for another season pepega
@night cloak alright π
π
@night cloak i want the Emote Back Dive hopefully they will add it π
@marsh tusk i dont think this bug will be fixed before 0.13.0. they dont have time for this bugs...
so i wanna login but i got stuck at "Starting PUBG MOBILE..." What should i do?
I want these emotes please add it ππΌπππΌ
Im willing to buy this using UC π sell it π
is there some problem with the ME servers? I get 50 ping in the main menu and when i start the game , i get 160
how to fix error keyboard after the update ?
In india it come at 7:30am
What ? @azure loom
i cant move .. my wasd not working and the cursor stuck
Their pleasure is that it ruins us @formal glen
Go to #504819353049628683 and get emulator role @azure loom
Then #emulator-support
Will there be another download for s7 or will it just be pushed from.the update from last night?
@night cloak nah mate s7 will be unlocked no update
when will it be unlocked
@solar magnet UTC 2AM
ok thanks brother
The update arrived
I can see players with RP on the plane
But mine doesnβt show up
Hello?
Cuz they're bots ? @blazing fulcrum
Nah some of my friends got it too
Why is Australia always the last to receive updates
I reached conqueror tear this season. It says I can't collect my conqueror rewards until the end of the season. Well, the season is over now and I've downloaded the update and I still can't collect my rewards.

I must say, I find it rather idiotic for them to release the update based on your time zone.
@slate idol Season gets over at UTC +0.00 2AM
Where do I report a bug or problem?
@quiet mirage refer to #555492558428700682 pinned message
@ancient kestrel ty

@blazing fulcrum.... The rp players are bots
. Confirmed by pubg
So since there is no update everyone should get s7 today at the same time right? Since we already have the update.
Why companion is still not available????
@night cloak in lobby
Pubgmobile main companion mode khan h or kb aaega
Olay so everyone at 2 am UTC / 9PM my time will have the update
I hatched my companion in erangel
Now he won't leave
@night cloak I was also hatched it is now not with me
@blazing fulcrum RP season has ended.
This game is getting worst than ever when this idiots gonna fix this lag thing FK U LAGG
No caps.This channel is intended for support only.Take discussions to other chats please.
Ok than how can I fix my lag ?
Delete the game @still sierra
No other way
@still sierra which device are you using?
@night cloak Hey mate if you aren't of any help you can move outta this channel.
Asus Zenfone max pro m1
@still sierra Lower your graphics settings
I already did it.
Did you enable Auto Adjust graphics?
Yup
Disable that & set your graphics settings to lowest but FPS to the maximum available
But didn't fixed it also have a good stable internet.
Disable anti aliasing too
Are u sure gonna work?
Yes it should work

Ok thanks
Why companion is not available???
You can get a companion ingame.
You know about the church in pochinki, you go on its roof and climb inside a small area
You'll see a nest
There will be an hatch option and it will give you a companion
@tacit mountain
?
@night cloak wha?
I am connected to my profile on facebook for 2 weeks I am thrown out of the game and will be notified that someone else has logged in. today i have seen my settings connected to facebook and twitter but i have no twitter anyone added twitter to my account please help me remove twitter because i am the owner of the account and i do not have twitter
@night cloak Okay so,what you do is message customer support exactly this
"Please unlink Twitter from my account,I do not use it".
They'll do it.
When will canted sight come for pubgm ;-;
@tidal mist Bro when i Ride this is ok ??
Please delete the Twitter connection from my account I have registered my account with Facebook for a few weeks I am being kicked out of the game because someone else is logging in to my profile someone added a twitter connection in my account that does not belong to me please delete the twitter Connection of the account was created with facebook and the facebook belongs to me .. before i get big problems please delete the twitter connection
Yes
I cant log in
hey am i the only one getting 986 ping after every 10s??? i am literally teleporting and when i drive an vehicle it is going anywhere and floating in the air
Just updated the game,is trashier than ever. The game gives so bad frame rates when you land at hotspot. Top 4 intense battle and the game crashes. The game is broke
Although servers are stable now
They still haven't done anything to optimize the game,desync still persists,frame rates are worst of all seasons as far as i have played
Hello, I have a big problem here that my RP is unlocked earlier every season was unlocked after the ending date with 1 day or more, so i was have alot of missions and i was have 16 RP cards, i was intending to use these RP Cards to get at least lvl 100 in my RP rank and to get my rewards too. so please help me to do that, and i will be appretiated that all my life, thank.
Note: my Rank was Lvl 98 with 95 RP points so please Help me.
my ID : 5216282631
Hi o have problème
So quick question I live in South Africa and I get the same ping on eu and middle East...?
How
S7 is starting in 6,4 hours, right?
8 hours and 15 minutes, @drifting lark
Greetings! I have a Huawei P8 Lite [2GB RAM, Android 6]
Yet I can't find PUBG Mobile on the Google Play.
When I downloaded the Lite version from the site I couldn't enter ["This Device Isn't Supported"]
In the PUBG Description "... Huawei P9 Isn't Supported"
Yet my friend owns one and it runs well!
@pliant raft same for me so u can choose either one u can play with
Hey. I bought the kar98 rugged orange today. But the armory stills shows it locked
Please help
@lunar moth I thought we would get like 150ms or something for once
@night cloak can you show me a screenshot?
@pliant raft if u have a good connection u can hv like 200ms or lower
@lunar moth yea I don't like I get 220 on good days mostly 250
Hello, I have a big problem here that my RP is unlocked earlier every season was unlocked after the ending date with 1 day or more, so i was have alot of missions and i was have 16 RP cards, i was intending to use these RP Cards to get at least lvl 100 in my RP rank and to get my rewards too. so please help me to do that, and i will be appretiated that all my life, thank.
Note: my Rank was Lvl 98 with 95 RP points so please Help me.
my ID : 5216282631
@pliant raft that's still good
@night cloak It says you have equipped it already..?
@proper pebble That's not possible,you are late
this means you can not help me on that ??
Nope,no one can.
This is the screenshot after clicking on the skin
@night cloak Try equipping it in the skin selection?
Already did
@night cloak was this a permanent skin?
I am certain about that. Lucky shop says it's permanent
@night cloakContact customer support ingame.
Maybe you have bought a 3 day skin because lucky shop offers a few temporary trial skins
Alright
Wait ill check
No. That said permanent. No limited time was mentioned
Tell me if i change my name in global then will i be able to take old name in new account?
@night cloak you bought the skin today right?
@night cloak i also bought skin from lucky shop didnt receive any
@bleak pivot we just cannot believe you :/, send proof
Solve my question
@night cloak due to some bugs, tommorow it will be finalised and everything will be fixed
Please do use the contact customer option
@craggy orbit just bought a while ago. Haven't been an hour yet
@night cloak the shop has been changed actually
No replies from them
If you see its called the the offers ahop
Yea
So why didnt i receive my items
That i purchased
Btw their customer service is great absolute no response
There's one thing worth mentioning. The shop didn't charge me for the skin. No uc reduction until a restart.
Same @night cloak
π€
Thing happened to me too
Just wait till tommorow
Everything will be fixed
If you can mind waiting till tommorow
Can someone help me?
Worried a bit. Don't wanna miss the skin this tim
Bruh yes i hope so becoz i spent 2k uc on this thing
As the royale pass is also coming at 2 (utc)
Hi
@bleak pivot sorry brother, i hope you get your items for sure
What
Thanks man :(
@bleak pivot contact ig support. I'm gonna do the same
O yeah
Plz fix this ping issue in middle east server.
@night cloak whats that
In-game
Let's wait then
Hm
@night cloak nothing will change, no one answer any thing there
Did u use vpn to purchase it?
Ye hopefully coz i purchased many items
@rustic sentinel It depends on your connection
@night cloak got you skin?
@bleak pivot @night cloak Use the #555492558428700682 section please,see the pinned messages.
Moreover,the ingame support can help you in this case.
"Purchase issues"?
@tidal mist dear i am using 8mbps
I already got the skin. No problem in there. So no related topic
Yeah,your speed has mostly nothing to do with this.
@night cloak Still use the purchase issues and tell them it didn't come into your inventory
Alright
Pubg unexpectedly closing after stuck in loading screen when matchmaking after update
@ocean minnow Repair game client
how to
@bleak pivot UC deducted?
But my skin does show up in the inventory. It just doesn't show in armory
I can also equip it
@night cloak Oh then it's just a bug lol. #555492558428700682
also in game customer support is useless.only bot replies to my message
π€
Yep useless
Really
All this for nothing? π
I messaged to them lile 10 times still no reply
Nice
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hope it gets fixed. #555492558428700682 is closed though
@tidal mist then why beta version working properly
@rustic sentinel as I said it depends on your connection
@vernal sedge same issue bro
i am so pissed cause i was trying to reach ace before season reset currently crown 3
