#questions

1 messages ¡ Page 458 of 1

polar turtle
#

Any ideas why that strange - happened?

dense ridge
#

He reported you

night cloak
#

@tawny garden maybe

polar turtle
#

@dense ridge it says multiple. And - 80?

dense ridge
#

Maybe he reported you twice

#

Idk maybe bug also

onyx cairn
#

There is no excuse for any team kill. -85 are very friendly from the merit system.
@polar turtle

dense ridge
#

It's -75

short hinge
#

Helli

#

Hello

#

@molten crown

molten crown
#

yes?

short hinge
#

Can you help me

#

My friend got his merit down by 10

#

But he didn't do anything wrong

#

He didn't friendly fire

#

Could you help with that

molten crown
#

I wouldn't know anything about what they done and can't reverse it.

short hinge
#

so how do I pull my friend's merit up

molten crown
#

They will have to just keep playing and slowly build it up. Some will say solo mode is a good way

polar turtle
#

@onyx cairn no excuse. Oh sure I will let some random kill me next time and ruin my game. 👌

night cloak
#

@molten crown hi

molten crown
#

yes?

polar turtle
#

@short hinge go another server solo and jump and kill yourself.

  1. jump to the water
  2. molotov or bomb
  3. find a car and blow it standing close
night cloak
#

I am having a problem

short hinge
#

Why

onyx cairn
#

Read the rules in the merit menu. @polar turtle
Don't play with randoms if you're experience those game plays.

polar turtle
#

@short hinge go another server solo and jump and kill yourself.

  1. jump to the water
  2. molotov or bomb
  3. find a car and blow it standing close
short hinge
#

My friend always plays squad

night cloak
#

My Twitter account was hacked by someone else and my Facebook address is connected to the game, but unfortunately the person who enters Twitter is constantly throwing me out of the game and risking my account I want to delete my twitter connection from my account

polar turtle
#

@onyx cairn I know the merit rules. And I will kill random again and again if he will try to kill me my teammate or if he will be cheating. It’s justice.

short hinge
#

He didn't tho

night cloak
#

@molten crown

onyx cairn
#

Self justice isn't the right way. Be aware that you may lose your account. @polar turtle

polar turtle
#

@onyx cairn oh I can lost my account because other players can’t play normally but we have plague of cheaters and they are ok?

#

It’s ok for you?

molten crown
#

You have to talk to twitter and the sever team about that.

night cloak
#

I'm writing, but they're not interested.

molten crown
#

hacked social accounts out of my domain

onyx cairn
#

Use the report function and please don't complain about it. We're not able to influence it. @polar turtle

night cloak
#

My Twitter account needs to be deleted from the game I can not access my Twitter account and I want to be deleted from my game account understand what I should do
@molten crown

molten crown
#

You would have to explain to the sever team and ask them to delink it

night cloak
#

I didn't understand what you said @molten crown

honest sand
#

I need my facebook account unlinked

#

can anyone help?

night cloak
#

@night cloak they told you have to talk to the staff that runs the severs to unlink it twice

#

@honest sand you can’t

honest sand
#

rip

night cloak
#

Ok thanks mate, but the support team doesn't help you got the problem

#

@night cloak

#

They aren’t responsible for hacked twitters, that’s something you have to take up with twitters staff. You can only ask Tencent to unlink it for you.

#

But if you don’t have access to your account I could see how they have no way of proving you’re the owner

tribal peak
#

I have an email account I want to delete from playing how

#

Can you help me?

night cloak
#

I can prove I'm an account holder.
@night cloak

tribal peak
#

@night cloak

#

Can you help me?

night cloak
#

for what

foggy notch
#

Dear developers fix those existing bugs before adding new stuff to the game

tribal peak
#

I have a gmail account i want to unlink the game
@night cloak

foggy notch
#

Mainly

  1. loading screen bug
    2)180° turn bug
#

Nobody cares about the companion

tribal peak
#

I have a gmail account i want to unlink the game
@foggy notch

foggy notch
#

Uninstall

night cloak
#

game account depending on which social media accounts

tribal peak
#

I have a Gmail account and I want to remove it

#

Is there someone who can help me?

night cloak
#

unfortunately, please contact for him

night cloak
#

@lime juniper manutent?

glass kernel
#

No one is up for zombie 😦

polar turtle
#

@tribal peak you mean google play acc bound to your game acc? You can’t .

tribal peak
#

OK

calm gyro
#

Hey guys

swift pewter
#

So I was playing with my friends I got knocked and come to my friend it instantly teleported me under the stairs where I was stuck and I couldn’t go my friends tried to revive me but
Sorry for bad English but plz fix this

cosmic gazelle
#

When new season is gonna come?

#

It's 15th already

tacit kiln
#

7th. @cosmic gazelle

tidal mist
#

@swift pewter Probably ping issues?

#

@cosmic gazelle The RP locks today, new season date isn't confirmed yet.Any info we have will be announced adequately.

night cloak
#

@cosmic gazelle tomorrow update is coming and on 17th may at 7.30 am rp will release( exactly this happen in previous season)

sick snow
#

how do i increase my games fps

#

its so bad, its been a month now nobody told me yet

haughty cypress
#

go to settings, change it to high, extreme etc

sick snow
#

well sad if i dont have it

#

up to medium

#

i use gfx toool

haughty cypress
#

oof

polar inlet
#

Gfx will get u banned

haughty cypress
#

very low chance tho

polar inlet
#

Still a chance

sick snow
#

why tho

#

so i need to play with 12 fps

#

wow wtf

tidal mist
#

@sick snow Get a better phone..

sick snow
#

xD

#

im brokeee

haughty cypress
#

well, the game lags on my friend's razer 2 sooo

polar inlet
#

Rob a bank

#

Work

#

Idk. A lot of options

#

Or get a phone plan. You'll be paying that for 2 years, but still an option.

stone flint
#

I just got killed by a teammate

#

He killed my friends and I 4 times and he still hasn't lost merit

novel cape
#

Hi guys

tidal mist
#

@stone flint Report him using the ingame button.

stone flint
#

I did

tidal mist
#

@novel cape Hello,this channel is intended for support.How may I help you?

novel cape
#

First does vpn give a ban of a game or not the second one why the weapons show late

weary kayak
#

@stone flint it takes some time to review their actions and then they loose merit

stone flint
#

Can I ask how you review it

weary kayak
#

@stone flint
Players dont have the permission to review it... PUBGM does that job for u

stone flint
#

I was just wondering what the process was

#

Is it like a review base like at a sporting event

novel cape
#

؟

weary kayak
#

No... the moment u report a player... PUBGM has a separate team that investigates whether the report was valid or not. If they find that the report was legit, they will penalise accordingly

stone flint
#

Ok. Thanks

weary kayak
#

@novel cape

  1. VPN dsnt give u a ban
  2. The textures files take some time to load. The time taken is based on the performance of ur device/server ping
novel cape
#

No no sorry this happen in last update my phone 7 plus and ping is 77

weary kayak
#

A lot of players face the same issue... i guess the problem is already reported to the devs

tardy thicket
#

Hi there. I lost all of my ketupat(currency) from the glory of Ramadan event since I logged in two days ago until now

night cloak
#

That "weapons spawn late" thing is mostly on the server side, @novel cape. Unless your device is extremely slow.

#

Please contact customer service regarding that, @tardy thicket.

tardy thicket
#

Customer service in game wasn’t responding, so here I am

night cloak
#

We can't do anything about it here either.

weary kayak
#

@tardy thicketu need to wait for them to reply back... they take some time to respond but they do respond

tardy thicket
#

Guess it can’t be helped then

#

Thx anyways @night cloak @weary kayak

stone flint
#

@weary kayak thank you for helping me. I appreciate it

weary kayak
#

@tardy thicket @stone flint no big deal.. 😊

sage island
#

I collected lots of clan points to buy room cards in once then rule change now only one in 10 day now it will take like 400 days to use my 12k points is there way i can use once all the point then this 10 day rule apply. Bcoz it was so sudden nd i havent used them too

weary kayak
#

@sage island i am afraid that there is no other way. This step was taken by PUBGM coz collecting 300ClanPoints is really easy and users spam the creation of room. This lagged the servers... so they limited the purchase. Hopefully u understand

main moth
#

When will season 7 be “released”?

fallen anvil
#

@sage island change clan to buy another one

#

@main moth tomorrow maybe

main moth
#

Is it the 14th for you?

#

@fallen anvil

golden void
#

Which is the best server for opening crates

haughty cypress
#

your restaurant waiter @golden void

weary kayak
#

@main moth s7 will release few days after s6 ends... have patience

#

@golden void ur luck... if its good that no matter which server u r in.... u would get something awesome... am unlucky as hell... all I get is slippers lol

fickle tide
#

Where should i report the bugs

storm flumeBOT
#

Hello, @fickle tide!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

flat trellis
#

When season 7 will come? I have prime subscription. if it's not tomorrow, then the rp points which is given for subscription, will be wasted. Will you please look after this matter? please?

tidal mist
#

@flat trellis Season 7 has no exact announced date yet. The RP will be locked today itself.
Whenever we have information,it'll be posted in #news so keep an eye out!

ornate wyvern
#

@haughty cypress ... You too play pubg ?

#

Is their is any one idle to play pubg. Just single af. No one is their.

storm flumeBOT
ornate wyvern
#

I am new here. Just joined discord

tidal mist
#

@ornate wyvern Use the channels above.

night cloak
#

why my game is lagged while using mobile data but have a good interneet with wifi

#

the problem is i use the same provider

tidal mist
#

@night cloak It's your mobile data itself,we cannot help with that.

night cloak
#

wait what?

tidal mist
#

You can try changing your DNS.

night cloak
#

i move my card to other phone

#

and making it my hotspot

#

it have a good connection some near 60-80ms

tidal mist
#

Yes, try changing your DNS on mobile data.

night cloak
#

so how does it work? @tidal mist

#

i change it near the pubg server?

tidal mist
#

Use a DNS changer. Google about that.

#

@night cloak sup! This channel is intended for support purposes only, discussions in #chat please.

night cloak
#

Srry @tidal mist i mean u was another friend with name arctic😂

tidal mist
#

Np.

night cloak
#

@tidal mist ay dude

#

why my game sometimes stuck in the loading screen?

#

Your device? @night cloak

#

@night cloak Samsung Galaxy Note 8

#

Ok.

#

So what does it get stuck on?

atomic coral
#

@night cloak this issue is known by the developers and will likely be fixed in the upcomming update

night cloak
#

oh

#

its common issue

#

Like the bluehole logo or just that blue starting splash art

#

no

#

this damn thing,or maybe another picture

#

i have a note 8 but i dont get it

atomic coral
#

@night cloak if you have voicechat on and you can hear your teammates while in the loading screen, ask them if there is a disconnected logo next to your name. if that is the case: restart your game

#

I have it too somethimes

night cloak
#

Maybe wait a few days, next update is coming

#

@atomic coral i done it

#

i've restart the game twice,not just twice

#

a few times and not coming back to the game

atomic coral
#

for me it always fixes after a restart

night cloak
#

this game literally more broken than the original one

#

i hope they put real "customer service" instead a robotic "customer service"

atomic coral
#

please refrain from complaining in the support channels, instead go to general chat

dry ivy
#

How to ban without 60fps unlock?

tidal mist
#

Wdym? @dry ivy

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar turtle
night cloak
#

@polar turtle Yes, you cannot play. Is there anything else I can help you with?

polar turtle
#

@night cloak yes. Explaining why. Reasons.

night cloak
#

It's a feature. Indicates time.

atomic coral
#

@polar turtle cuz the devs decided to do so

polar turtle
#

@atomic coral feature that I can’t play? Wow good job pubg.

night cloak
#

You can play, in 6 hours. It's a time limited event.

vestal fable
#

I wish this was implemented during night time , i wanted to complete the survival event and am stuck at 37/50 minutes ...

#

Not mad at time restriction atleast alternate the modes

onyx cairn
#

Yes it´s limited now to increase matchmaking, one of the new improvements for 0.12.5 /Season 7.
@polar turtle

night cloak
#

It's same time for everyone, considering that timezone exists, it's night time for someone else.

polar turtle
#

In 6 hours I will be doing other stuffs. I will not change all my day just because devs decided to change something without saying anything before.

night cloak
#

Well, that's your choice.

vestal fable
#

Improper time adjustment , not taking into consideration that we have daylight now

#

Poor design choices ..

polar turtle
#

@onyx cairn I always had players in zombie. I had always human teammates and human opponents. So about what you are talking.

night cloak
#

Not really improper. No matter when they choose it to unlock it will be day time for some people and night time for some people.

polar turtle
#

@night cloak well that’s also another choice of devs to completely ruin the game.

night cloak
#

Not really, now people will be more focused in classic matches and it will reduce matchmaking time. I appreciate the changes.

vestal fable
#

Some more than others , right ...

onyx cairn
#

You´ll say thanks for future updates. So no need to complain about it here. @polar turtle

polar turtle
#

@onyx cairn I will say what?

warped obsidian
#

Help Needed Guys Read It.

why is my Pubg. account banned it shows that my account was Banned on 09/05/19 but I have played games in my account till 13 May so how come it gets banned now showing it was banned on 9th it's impossible I was playing game and then the next day it shows I am banned. Now a days most of the people uses hacks in your game so anybody reports anybody with checking their legit gameplay so somebody might have misunderstood and reported me so you banned my account check my stats it's all legit. The last game I remembered that I have played was solo vs duo and in the middle of game I had to go for a work so I exited the game and then the next day I saw my I'd is banned(in-game :- 5137365144) please help me get it back

vestal fable
#

This time limited restriction had no forewarning either

night cloak
#

@warped obsidian Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

vestal fable
#

atleast a message that this would happen would have helped me complete my event

polar turtle
#

@night cloak when it wasn’t zombie mode and I was waiting 20/30 minutes for FPP match in EU. Nothing changed so that also lie.

vestal fable
#

Suddenly without any update they just impose a time limit

night cloak
#

@polar turtle Do the math. That's just a coincidence.

#

Anyway we are off topic.

#

Let's move this discussion to #chat

polar turtle
#

if you are in no way affiliated with Tencent why you even pretending that you know something.

night cloak
#

Please move to #chat

polar turtle
#

You not helping anyone here. Just pretending that you know something and that you can do something.

#

It’s always the same. We can’t do anything and go move to general.

#

All you can do.

night cloak
#

Yes, now do it.

#

@modern gale

#

No swear words please. Otherwise you'll be removed from here.

modern gale
#

Move to #chat now, @polar turtle.

vestal fable
#

@polar turtle i understand your frustration but please don't cuss

modern gale
#

Do not clutter this channel, @polar turtle.

granite forge
#

my account banned for 10 year

night cloak
#

@granite forge Unfortunately, no one on this server has the power to lift your ban. Your only recourse is to "file a claim" in game. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.

pseudo bolt
#

How can I Remove this?

#

Anyone know?

fallen anvil
#

Im meeting conquerors in gold tier.
Is that normal

night cloak
#

@pseudo bolt Tap on the share like icon on left, you'll see the option to remove.

#

@fallen anvil If you play duo, squad - yes. If solo, no.

tidal mist
#

@fallen anvil No, someone from your team might be higher tier.

quaint hedge
spring void
#

What are all the ways to get FREE ID cards?

spring flame
#

You get them at different levels, @spring void.

spring void
#

@spring flame at what i am on 46 and i want a card how can i get it?

spring flame
night cloak
#

Hello

#

PUBG mobile new update 0.12.5 when coming

weary trail
#

Any taiwan vpn working

#

Any taiwan vpn app that working

onyx cairn
#

@quaint hedge preparations for the next update, it´s allready on the server but the effect will be shown later in your client!

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak
#

PUBG mobile new update 0.12.5 when coming deta

spring flame
#

Didn't you read the message by @storm flume, @night cloak?

quaint hedge
#

@onyx cairn, ohh, thanks.🙂

night cloak
#

@spring flame open game, we waiting.

#

Ono wrong channel

#

Hello

#

PUBG mobile new update 0.12.5 when coming deta

onyx cairn
#

There is no specific date, please wait for the announcement. @night cloak

bright narwhal
#

Ghost gaming said it was on may 16th

tidal mist
#

There is no official announcement yet, please do not believe anyone else other than the PUBGM twitter itself.

bright narwhal
#

@tidal mist okk

tidal mist
#

@weary trail Google for that stuff,This channel is intended for help regarding ingame issues

spring void
#

@spring flame i used that one i need another

tidal mist
#

@spring void Buy it using UC.

merry turtle
#

Can someone help me

#

@tidal mist

tidal mist
#

@merry turtle ?

vagrant onyx
#

@merry turtle yes ?

merry turtle
#

Sorry bro but when does season 6 end

tidal mist
#

@merry turtle No exact date yet.It'll be announced in #news when we have any information.

marsh tusk
#

So its not today?

#

So this game is unplayable till next season

merry turtle
#

Thx man

marsh tusk
#

Fix bug that killing their game = X
Add more stupid features = ✓

#

Tencent logic

tidal mist
#

@marsh tusk Everything has a different team doing their own job.Be glad you have a 30GB PC game ported to mobile with such graphics and ease of gameplay.

torpid zenith
#

Am i only one who is facing a issue where game stuck on loading screen when entering in game?

tidal mist
#

@torpid zenith It's your connection.

fading spruce
#

@tidal mist not about the connection sometime.My connection is good is like 24 MS then I press match but it still stuck in the loading screen..

tidal mist
#

@fading spruce Repair your game client.It should work.

sharp hound
#

I'm facing the same issue of the game getting stuck on loading screen

#

It loads on my cellular data without getting stuck but high ping

#

But on my wifi the game gets stuck even tho it has low ping

tidal mist
#

Repair your client please,if issue still persists then I'll try to assist you further.

sharp hound
#

I tried repairing several times

#

It still happens

night cloak
#

@sharp hound Try changing DNS, maybe your ISP trying to block the the game? Try using a VPN and connect to a nearby source.

#

Changing DNS should solve it. Just set the DNS to Google open network or CloudFlare.

shrewd mountain
#

Hello PLZZ help me

#

I account getting buffer

#

My

night cloak
#

@shrewd mountain Buffer overflow? Can I see a screenshot?

shrewd mountain
#

I have video

#

But old ver

#

I see this problem in old ver

mossy mango
lean crescent
#

@mossy mango Of course

shrewd mountain
mossy mango
#

What's the probability?
Ignored, Low, 7 days ban, or permanent ban?

lean crescent
#

@mossy mango Permanent

tidal mist
#

@mossy mango permanent ban.changing game files is not allowed.

lean crescent
#

@shrewd mountain Try reinstalling it

shrewd mountain
#

I tryed bro

lean crescent
#

Restarting the device?

shrewd mountain
#

Bro 1month I getting this prob

#

I tryed all

night cloak
#

Must be your internet connection then.

shrewd mountain
#

4g jio

#

Wifi

night cloak
#

Try using a different Internet connection.

lean crescent
#

👀 Maybe something is messing with the game processses it is forcible closing and it leads to game crashing

shrewd mountain
#

You know mortal?

night cloak
#

What device are you on, may I ask?

shrewd mountain
#

Mortal get this prob

#

But I don't know mortal fixed that

#

@lean crescent bro plzz

night cloak
#

What device are you on?

lean crescent
#

I dunno how to fix I never faced it answer the question seth is asking

shrewd mountain
#

Asus Zenfone max pro 1

#

Ram6gb

night cloak
#

How's your storage looking like?

shrewd mountain
#

64gb my storage

#

47% used

night cloak
#

Do you run the game with background apps on?

shrewd mountain
#

No

night cloak
#

It's likely your internet connection then.

shrewd mountain
#

I kicked all background apps

#

4g

#

Wifi

night cloak
#

Or, the game didn't download properly.

#

It's one of the two.

shrewd mountain
#

I open account in pc

#

One step my account successful opened

#

Second again logging I see this prob again

wraith trellis
#

Try opening it with a new account

#

Maybe a guest account

#

See if it works

night cloak
#

Whenever i try to do enemies ahead it cancels my ads and so i cant even mark enemies coorectly. Tried reinstalling game and resetting whole device and starting fresh but not helping. Its annoying

wraith trellis
#

If it works that means the problem is with you login

night cloak
#

It started after last update

wraith trellis
#

@night cloaki didn't get you?? What do you mean?

night cloak
#

I have ads on hold so for marking enemies correctly when i click quick chat or even use the wheel to mark enemies my ads is cancelled and goes to normal hipfire position and same goes when on peek and trying to mark enemies it cancels peek and goes to default hipfire position and hence position is always wrong if i mark enemies

storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

I caught a hacker. Watch the whole video. He had wall hack.

tidal mist
#

@night cloak Use the ingame report button and send them this link.

brazen jolt
#

Hey guys what s the pubg mobile server time

tidal mist
#

Elaborate?

brazen jolt
#

No the pubg server time

tidal mist
#

The game uses UTC 00.00 timezone if you want to know that.

brazen jolt
#

so when the new season came out

tidal mist
#

There's no exact date confirmed yet

night cloak
#

We report for cheats.

tidal mist
#

When we have information we'll post in #news

brazen jolt
#

but it says 15 may

tidal mist
#

15 may the RP gets locked.

night cloak
#

What is gmail adress of The pubg mobile administrator??

tidal mist
#

@night cloak the email address doesn't work anymore,use the ingame support button.

wary needle
#

Where is patch notes of new update?? @tidal mist

weary cosmos
#

@brazen jolt @brazen jolt season 7 starts 5/17 11:00am in korea time

tidal mist
#

@wary needle Nothing yet.They'll be announced soon.

wispy matrix
#

@wary needle there is not much in the update, only skorpion, rp, and few small additions

silk crow
#

@tidal mistcheck the yt channel mr. Ghost gaming he already declared the official patch note.

tidal mist
#

Ghost gaming isn't a dev/community team.
Please do not believe anything unless it's officially announced by the PUBGM twitter account itself.

vestal fable
#

I agree with Arctic , the guy literally takes credit for other peoples work and clickbaits vids based on half - baked info

silk crow
#

@tidal mistLOL he is part of indian pubg mobile community.

tidal mist
#

@silk crow No.He is NOT a Tencent employee.

silk crow
#

@tidal misthe is giving information since the game is released and absolutely correct

#

@tidal misti dont tell that he is a employee of the company

tidal mist
#

Yes he gives it through the betas but anything can change at the final moment,then people will complain about that.

#

So,only believe what's posted on Twitter.

silk crow
#

LOL PUbg dont change anything with bugs and glitches. @tidal mist

tidal mist
#

Yes,they work 24/7 for people just to complain.This discussion has no point and it shall be moved to #chat .

silk crow
#

@tidal mist🤣 🤣 🤣 🤣

hollow plaza
#

Hello, can you help me please? I got ban yesterday for no reason. I hit conqueror tier and today i cant log-in. I receive 10 year ban, why please? 😦 My nick in game: SWAJT. ID: 5414266345. I never used any cheat or thirt-party app. Playing on iPhone X. Just clear gameplay. Help me, please.

haughty cypress
#

none if us here can help you, customer support is your only chance @hollow plaza

tidal mist
#

^ Use the ingame file claim button.

hollow plaza
#

Its not possible. Not able to send a message, error.

#

(ingame file claim button)

haughty cypress
#

screenshot the error? @hollow plaza

hollow plaza
#

Yes, wait.

teal cradle
#

@haughty cypresswhy pubg bans innocent people instead of hackers?

haughty cypress
#

@teal cradle because their anti cheat system sucks balls

hollow plaza
#

I have the same question..

teal cradle
#

@haughty cypressur right

#

@hollow plazadid u water the tree near rozhok?

hollow plaza
#

No i played only Sanhok. Wait i uploading the screenshot.

teal cradle
#

ok @hollow plaza

hollow plaza
#

It was my first reaction. But not able to sent.

haughty cypress
#

im guessing network problem

#

try asking using a different device or network

teal cradle
#

or maybe from server

hollow plaza
teal cradle
#

ur pro

hollow plaza
#

Never cheat. I dont know what to do..

haughty cypress
#

i hope you are aware that nobody here can remove your ban

hollow plaza
#

Ok where i can contact the support please?

haughty cypress
#

only in game @hollow plaza

tidal mist
#

Yes,we cannot help you here regarding that.
Check your internet connection and try messaging them again

teal cradle
#

it can take them 1 week to respond

haughty cypress
#

respond with bot*

teal cradle
#

yeah but i once talked to them then they respond me after 1 week

#

@hollow plazai feel sry fr u man

#

it sucks i know

hollow plaza
#

I try my mobile data (wifi off) and still not able to sent the support message 😦

pale falcon
#

I don't know what else you can do, @hollow plaza.

teal cradle
#

i wish someone can talk to a real person

haughty cypress
#

@hollow plaza well, its either you can find a way to contact customer support, or give up

teal cradle
#

i dont know why i feel that this guy is so innocent

haughty cypress
#

i dont 🤔

teal cradle
#

he looks like he is telling the truth

#

but i dont know him

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

hollow plaza
#

My plan was make a conqueror and then stream on youtube pubg mobile videos... The result is ban. So fckn sad. 😦

vestal fable
#

Guys, discussing here does literally nothing @hollow plaza just contact in- game support

hollow plaza
#

Yes but it not works!

pale falcon
#

How long is your ban, @hollow plaza?

teal cradle
#

try talking to a youtuber so he can contact them

surreal mica
#

They should add new server to South East Asia rather than Middle east

hollow plaza
#

At 00:00 Pm i got conqueror and go sleep. At the morning i cant log-in. Banned

teal cradle
#

or sending an email to somebody who can help u

haughty cypress
#

you would have a higher chance contacting customer support than any other method lol

teal cradle
#

can anyone tell me what does this statement mean data has been changed

#

they mean which data?

pale falcon
#

Your account would’ve been suspended due to violating the terms of service, @hollow plaza. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.

hollow plaza
#

Yes but the support message cannot send. I try send a mail. but its weird, or?

vestal fable
#

They have separate servers for N.A and S.A , but asia is a whole complete server with so many countries , a south east asia server would help @surreal mica

pale falcon
#

You stats do seem legitimate, so I'd suggest contacting the customer service, @hollow plaza.

hollow plaza
#

Ok, thanks for help.

haughty cypress
#

rip account forever

vestal fable
#

Lol kaguya

teal cradle
#

can anyone answer me

surreal mica
#

@teal cradle first I want a coffe

teal cradle
#

☕

surreal mica
#

Thanks and bye

pale falcon
#

You can have unrelated conversations in #chat.

teal cradle
#

ok @pale falconsry

drifting lark
wispy matrix
#

@drifting lark as mentioned in the ss, they'll be available for bargain after 12hours and 53mins from the time you took ss

craggy lagoon
#

Game crash problem

#

poco f1 device

#

Didn't even start

drifting lark
#

Thanks, thought it is time till end

craggy lagoon
#

crash in tencent logo screen

wispy matrix
#

your welcome.@drifting lark

#

@craggy lagoon where did you download the pubgm from?

craggy lagoon
#

Playstore ofc

#

i play it daily

wispy matrix
#

try clearing cache of pubgm from device settings

craggy lagoon
#

Same happening

tidal mist
#

@craggy lagoon Try re-installing the game if the above doesn't work.

night cloak
#

if I opened pubgm using a vpn from taiwan and claimed the rewards will I get banned?

silk crow
#

@drifting larkthat will start with new season. i thought!

#

@night cloaknope

tidal mist
#

@night cloak Nope.

grim summit
#

PUBGM please block the hackers, remove the glitches, bugs and lag from the game please please please 🙏🙏🙏

fringe lichen
#

When Season 7 is on live ?? Anyone know ?

storm flumeBOT
#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

tidal mist
#

@fringe lichen nothing exact yet keep an eye on #news

fringe lichen
#

Okay Bro

past birch
#

@fringe lichen 18

night cloak
#

@fringe lichen day after

teal cradle
#

@tidal mistdoes the vpn taiwan rewards work?

#

did u do it?

tidal mist
#

Yes

tardy pebble
#

If I dont finish my missions today are they done for good

tidal mist
#

Yes

tardy pebble
#

👌

peak barn
#

Anyone got support email ? Because my Facebook was hacked and just now Facebook support got my account back but the hacker keeps logging in my in game account i need to remove his account from my account

tidal mist
#

@peak barn Contact the customer support ingame

peak barn
#

Also stupid just messaged my on Facebook i can use it as proof he hacked my account!

tidal mist
#

@peak barn Use it when he's not ingame

peak barn
#

Can i do it form different account?

tidal mist
#

Nope

night cloak
#

Are u serious!

severe wing
#

Once my 6 hours of playtime is done when will i be able to play again?

vernal sedge
#

I have some issues i want to report

  1. When i play squad tpp some times loading screen just doesn't end i have to restart the game. 2. spectating bug: the players only tends to run at still places. 3. When in game my player takes hard left - right whenever im in a fight. I have lost many times due to this bug. Plz help me out.
distant cradle
#

hey someone ban my friend id without any reason

wispy matrix
#

There is always some reason.

rare scaffold
#

@vernal sedge 1. Players are divided by Maps, regions, game modes, perspective, leagues, maps and squad duo and solo, so the matchmaking time will surely increase if you aren't going to a popular mode and map including perspective and squads.
2. That issue is known to the devs!
3. Try resetting your controls, or try repairing the game, if your phone's screen is damaged then that in-game issue can be a result of this, or maybe sometimes because of system software this can happen too, for that do restore factory settings and wipe cache partition(method varies with devices)!

distant cradle
#

@wispy matrix he is a legit player

wispy matrix
#

Every banned guy says the same

distant cradle
#

how to counter it ?

rare scaffold
#

@distant cradle does your friend uses gfx tool or octopus?

wispy matrix
#

All you can do is use "file claim" option. @distant cradle

rare scaffold
#

Or any other application that may interact with the game?

distant cradle
#

@wispy matrix listen man he is my clan mate & I know him since the beginning of pubg & thanks for suggestion

rare scaffold
#

Lmao

wispy matrix
#

Talking about it here wont solve anything. 🤷

distant cradle
#

@rare scaffold he was with me in a arcade match & suddenly he got kicked

#

@wispy matrix what should he write in claim ?

rare scaffold
#

@wispy matrix at least we can tell him the possibilities so he can refrain himself from using them in future that may lead to account suspensions

plain bone
#

One more hacker

storm flumeBOT
#

Hello, @plain bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

wispy matrix
#

@distant cradle it is the only option to let devs know that the suspension of that account is not fair according to you.

rare scaffold
#

@distant cradle can you send the screenshot of the notification that he is having at login screen now? This way we can tell you more easily the reason for him to get banned !

distant cradle
#

@wispy matrix ok he is claiming but what he have to write & in which format ?

#

@rare scaffold just a minute

rare scaffold
#

ignored

wispy matrix
#

I do not have experience with that option myself yet.

rare scaffold
#

@distant cradle file claim option is just like you are chatting with someone

distant cradle
wispy matrix
#

Lmao, what can we know about the reason from that

#

👀

rare scaffold
#

@distant cradle I am so sorry to say but that is a 10-year ban that may not get lifted

#

@wispy matrix that he may not get unbanned lmao

distant cradle
#

@rare scaffold but he didnt do anything, I know him

wispy matrix
#

pubgmt less chances, to be honest.

rare scaffold
#

@distant cradle read pinned messages, there, you can see the reason to get a 10-year account suspension

tidal mist
#

@distant cradle Contact the customer care through that button,only they can help you.

distant cradle
#

@tidal mist @rare scaffold thanks for help, lets try from that side

rare scaffold
#

Okay, read the pinned message of Error 403 which was sent on Feb 7th 2019

distant cradle
#

1 min

night cloak
#

Tell the developers to get a better anticheat

wraith brook
#

@night cloak Ok I will tell

modern orbit
teal cradle
#

guys if i connect to vietnam server through vpn do i get banned or something?

tidal mist
#

. @teal cradle nope

teal cradle
#

thank u can u tell me an app that has vietnam vpn

tidal mist
#

@modern orbit We cannot help you with Facebook issues...

#

@teal cradle Google it, there's tons.

teal cradle
#

ok thank u

modern orbit
#

@tidal mist facebook closed my facebook lost pubgm account.....

tidal mist
#

Contact Facebook in that case..

modern orbit
#

they just didn't answer otherwise

#

they don't help

#

@tidal mist

#

emergency gmail over the account transfer feature should come

tidal mist
#

We are discord support and can't really help in this case.You can use another account and try contacting the customer support ingame @modern orbit

#

@bronze wing This channel is meant for support,trolling isn't allowed.

modern orbit
#

ok thnx

#

@tidal mist

bronze wing
#

There’s a guy who needs help for real though but he can’t speak English

#

His name is @night cloak

#

He’s in the Arabic channel and I have translated what he said to English I hope it’s understandable

#

Hey can anyone help me ? please my account got banned for two months and I don’t even know the reason for it and just so you know I have two accounts one of them I charged with 18k and the other got royal pass 6 with it my account with level 48 is the one that got banned for two months is there a guy in charge that I can speak with to find a solution or is it just over for me ?

haughty cypress
#

his only choice is to contact customer service

bronze wing
#

I will be sure to tell him that

night cloak
#

Is there someone to help?

tidal mist
#

@bronze wing Tell him to use the file claim button ingame please

#

@night cloak Yes?

night cloak
#

My account was stolen the other day

#

The person playing it has linked their twitter account to my game account

#

Can we get my account back

#

Or can we completely close my account

#

You can contact customer service to permanently close your account, @night cloak. However, I doubt you'll be able to have the twitter account unlinked.

#

@night cloak What is the login method you're using to login?

#

@night cloak Facebook

celest summit
#

Hello there

night cloak
#

@night cloak What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Twitter account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

#

I've been writing something for 2 days, but there's no answer.

sullen lark
#

dont use those links which promise free skins they are just scam

marsh tusk
#

still not bug fixing 😃 tencent pepega

#

30 gb pc games ported to mobile that why the took a lot of time fixing something that perfectly fine before.

night cloak
#

I can't get a response from in-game support please help

pale falcon
#

If you’re not contacted within a reasonable timespan, you can send them a reminder. The response time can vary between some hours up to a few days, depending on the number of support requests, @night cloak.

#

I'm abysmally sorry for the inconvenience, @marsh tusk. There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you.

#

They’ll fix the bugs, you don’t have to worry.

night cloak
#

Can I close my game account elsewhere

vagrant onyx
#

@night cloak dude

#

There is something about deleting account ( but you might lose data )

night cloak
#

Sory

#

no problem

#

I've sent a picture of the account to a photo sharing channel

vagrant onyx
#

@night cloak if your account is connected over facebook
and you contact support about it
They might ask few stuff to make sure that you are the original person for that account

night cloak
#

I've been waiting for 2 days

vagrant onyx
#

@night cloak its will take sometime

night cloak
#

@flint garnet

vagrant onyx
#

I have no idea
But i remember when i contact gameloft support i have to wait 1 week just to get 1 reply

#

@night cloak

night cloak
#

If I can't close my account quickly, I'm in trouble.

vagrant onyx
#

@night cloak will don’t know how that work unfortunately

#

I think facebook should make like return stolen account ( because i heard that lot of facebook account get hacked )

lost garnet
#

I've reported him so many times

forest hedge
#

Does anybody know what the lucky eggs were for?

lost garnet
#

They were pointless, just Bp crates

forest hedge
#

But like in the Korean ver u could cash them in the event shop

lost garnet
#

Pubg needs to pull their heads in

forest hedge
#

Like y tf doesn’t the global have it

vagrant onyx
#

@forest hedge its was April fools

forest hedge
#

@vagrant onyx ru sure?

tidal mist
#

Please refrain discussions here,this is meant for support.

vagrant onyx
#

@forest hedge no

forest hedge
#

Has anyone experienced a 1 tap bug for auto guns where u try to hold down to spray and it just won’t shoot

bitter ember
#

wheres life support

night cloak
#

@night cloak As I've said, if you write something else the support may not reply. Just write exactly what I told you and the support will ask you some questions. Answer them properly and they'll revoke the twitter access.

#

@forest hedge Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

wraith brook
#

Can any player anyhow manage to get a 120+ KD ?

#

@night cloak

weary kayak
#

The max is 100 ig

vagrant onyx
#

@wraith brook no idea
but i saw someone i guess with 130+ KD

night cloak
#

@wraith brook Yes. It's very easy. You win 12 games with 10 kills on each match and you get 120 KD. It depends on how many matches you won mostly as killing much people in a match isn't possible.

next shoal
#

@wraith brook it’s totally possible. Especially in lower ranks. I’ve gotten 99kdr before.

weary kayak
#

ahhhh.. ofc.. Kill/Death

wraith brook
#

@next shoal @night cloak How in Conqueror ?

night cloak
#

With Emulator it's easy in conqueror, if you're good in PUBG PC version.

vagrant onyx
#

@wraith brook its easy just get 10 kills + in every match ( and try to be top 10 or get chicken dinner ) than your kd will be 100+

next shoal
#

You also squad with much lower ranks I guess to lower the team average so you play with less skilled players.

wraith brook
#

@next shoal I squad with crown above .

cosmic iris
#

When the updates will be out once again?

night cloak
#

Importantly, it's actually possible to win all the games you play when you learn how to do the final blow. By that you can gain a very high number of KD. It's very easy if you're already a PC gamer. @wraith brook

vagrant onyx
#

@cosmic iris date 16 ...
pass s7 will open in 17 ( is i know )

next shoal
#

@cosmic iris most likely within a week. Nothing is for sure though.

wraith brook
#

@night cloak What's the method used for KD calculation ? (If know )

night cloak
#

@wraith brook Kill to death ration. As simple as that.

next shoal
#

Number of kills, divided by the number of deaths.

wraith brook
#

Ok thanks

weary kayak
#

Ratio*

night cloak
#

I'm innocent, it's my autocorrect.

weary kayak
#

xD

wraith brook
#

But you check this player - 5439617857

#

@night cloak

#

@next shoal

night cloak
#

Can you send a screenshot here? I'm on PC rn.

next shoal
#

Why? @wraith brook

weary kayak
#

The Original is KDA... KillDeathAssistance

but PUBGM dsnt really count the Assistance for Statistics

wraith brook
#

@next shoal #1long shot every day

tidal mist
#

@weary kayak Games really don't count KDA these days,even COD/BF.

next shoal
#

We cannot do anything about any players in game. We have no control whatsoever over that. If you have a problem with an in game player, simply report them.

night cloak
#

If you have proof that they cheat, report them in-game. No one can do anything here. Otherwise, can't really suggest someone's cheating based on just stats.

wraith brook
#

Reported countless times

night cloak
#

Ok Jinx

weary kayak
#

@tidal mist A plays a vital role tho... its still on in CSGO

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

Emulator players are very good at sniping. That's the true power of playing with a mouse and keyboard.

tidal mist
#

Yep. @weary kayak

next shoal
#

@wraith brook once reported, tencent looks into players. It’s possible he just plays the game a lot. We always should assume the best until presented with actual evidence for otherwise.

wraith brook
#

@next shoal @night cloak He owns a Youtube channel where he live streams his hacks .

#

?

night cloak
#

Nothing we can do about that. You can report his stream, though.

polar turtle
#

Ok I’m here again. We are able push rank until the new season come right? I mean tomorrow we can also rank up? It’s always was a little bit unclear.

night cloak
#

Yes @polar turtle

#

You can rank till the new season comes out

polar turtle
#

@night cloak thank you. So that probably means that I have time until 17/20.05 🤔

night cloak
#

Yes

#

Like if season starts on 17th at 7:30 am (my time) u can rank till 7:29

#

@night cloak What do I need to write to the support once again?

woeful burrow
#

Anyone else have a problem purchasing UC? It won’t let me

polar turtle
#

@woeful burrow few days ago I purchased without problem.

#

It’s today problem for u or for some time?

woeful burrow
#

Tried purchasing yesterday and right now it won’t let me

polar turtle
#

How you purchasing? Because you can also theoretically buy UC on midasbuy for emu players.

#

But I heard they also had problems before.

woeful burrow
#

It gives me a failed to purchase message

#

I have $25 in credit in my Apple account too

drifting lark
#

if I cancel Prime subscription, will it still work for the month?

polar turtle
#

@drifting lark yes. I’m doing it always.

#

You will have it until next month.(from the day you bought)

#

@woeful burrow any other messages not popping? Once I had similar problem when apple”forgot” my verification of card so I needed to verify it again. But maybe someone else will know solution.

woeful burrow
#

No just that one, I select purchasing the the loading icon appears for a second and that message pops up

tidal mist
#

@woeful burrow Contact apple support.

mellow basalt
#

Hey help me

night cloak
#

?

mellow basalt
#

I play game squad my rank platin 1 but ranked bronze +58

night cloak
#

Cuz u changed the server

#

....

frosty trellis
#

Lol

night cloak
#

Or you probably accepted an invite for a different server so your selected server changes

mellow basalt
#

Okey thanks

dry ivy
#

If we change file it to open 60fps, will the ban come?

severe iris
#

Today is the last day of the Royal pass, right ?
No 10 mission box ?

night cloak
#

Yeah @severe iris no box

#

@dry ivy yes

lean zephyr
#

Hello

dry ivy
#

How to ban without 60fps unlock? Pls help me

night cloak
#

Can't @dry ivy

#

Except for a better phone

tidal mist
#

@dry ivy Yes you'll be banned for modification of game files.

#

@severe iris Yes

severe iris
#

Okay thanks

tight trench
#

Hey I need help

tidal mist
#

?

muted rain
#

Player murad05m use cheats ban it

storm flumeBOT
#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

open light
#

How to unsubscribe from prime plus subscription? If someone needs it for only one month?

tidal mist
#

@open light Goto playstore and subscription settings

tranquil osprey
#

In game when I playing a game suddenly closing not opening why

polar turtle
#

So I can’t play anymore because:
4 am / 8 am - I’m sleeping
3 pm / 6 pm - I’m working

open light
#

Ok. So if i cancel it on the same day i purchased it, it will only cancel its renewal right and not for the current month. Right?

next tapir
#

hi

#

I bought Racer Top ( Red) by mistake , i don't want it i want my 600 uc back ..
Can anyone help me ?

open light
#

@next tapir these kind of refunds dont happen. No use asking for help

tidal mist
#

@open light yep

open light
#

Ok thanks

distant falcon
#

Anyone who got anned using gfx tools

#

Banned*

stable ether
#

What is daily bp limit?

muted rain
#

Player murad05m use cheats ban

polar turtle
#

@stable ether I think 5000

stable ether
#

If I reach max limit
And use 2xbp card
Will it work?

muted rain
#

Player murad05m use cheats ban IT

polar turtle
#

@stable ether no

#

2 x 0 = 0

stable ether
#

Fat rip I just needed 6000 BP for rp combat pants

polar turtle
#

🤔

#

I don’t know if you can do anything.

muted rain
#

Player murad05m use cheats ban IT
PLEASE

polar turtle
#

If that was possible I would send y that 6 k BP but unfortunately it’s not.@stable ether

#

@stable ether I know some countries have Ramadan event now and you can get some BP there. Maybe check it?

#

I’m not sure how using VPN is related to ToS but u can try if u want.

#

You will also get limited time items(30d?) and u can switch it to BP.

solar magnet
#

the game has crashed

#

servers timed out on all my team members

wild plinth
#

Yessame

hexed girder
#

Server issues

tidal mist
#

let me check

hexed girder
#

Its not working

#

@tidal mist everyone in here are facing

tidal mist
#

It's working fine for me..

marsh crescent
#

Game crashed 😂😂

#

For a few minutes

hexed girder
#

@tidal mist it's not working for me my friends

tidal mist
#

Restart your game,it should work.

atomic wagon
#

Anything happed can't enter any game

hexed girder
#

@tidal mist its not working da i have done thrice

#

You cant enter the game

tidal mist
#

mhm wait a few minutes,I'll get this issue forwarded.

hexed girder
#

Yeah

atomic wagon
#

Game crashed yeyeye

polar wasp
patent nymph
#

Did the season start tomorrow?

polar wasp
#

Name of players:

๖GÔD乛M762
๖GÔD乛ADI
๖GÔD乛M4

#

Charcter IDs:

#

5475403898
5474338162
5187823306 - ๖GÔD乛M4

mellow meteor
#

@polar wasp Their Full Clan are cheaters

patent nymph
#

Nothing happene

polar wasp
#

3 of then are in silver

#

1 is in crown

patent nymph
#

Every day I see cheaters and rebort them nothing happened

hexed girder
#

@vital sluice

distant falcon
#

Bug

#

Noone from my team was able to enter the natch

vital sluice
#

@hexed girder ?

distant falcon
#

No matter what survival time cant be less then 0.0m

#

I got -9

#

What to do ??

polar turtle
#

@distant falcon nothing. Just forget about it. Probably server crash.

distant falcon
#

@polar turtle thats not good

polar turtle
#

@distant falcon well it’s always risky to play last and first days of the season. Many times that happened to me when I was pushing Conqueror.

distant falcon
#

Ok nvm

trim trail
digital helm
#

Hey!!! PUBG Mobile... What you guys are trying to do...
Im so mad right now... There are so so many Squads qualified for the PMCO Crew Challenge using IPad and Tablet... And many of them used cracked emulators to bypass detection ... and They are still playing Semi Finals with IPads... What a fare competition...

#

@everyone

trim trail
#

🤔

digital helm
#

PUBG Mobile... You need to take Action right now...

polar turtle
#

@digital helm write it to their twitter or mail.

trim trail
silk crow
#

@digital helmLOL NOTHING GONNA HAPPEN IF U REQUEST IN DISCORD.

polar turtle
#

And as an iPad mini 4 player. iPads not giving much advantage half of better phones doing better job.@digital helm

silk crow
#

@trim trailyes bro it is free

tidal mist
#

@silk crow No caps,this channel is meant for support only.Another message and you'll be warned.

#

@trim trail It says 0€ as the final amount so I suppose yes

trim trail
#

pubgmt but i dont use global pubg i use Korean version can i get it?

polar turtle
#

@tidal mist he requested and said the truth. They will not answer here or not even read this

tidal mist
#

@polar turtle Because the devs aren't here.The team here is Tencent Community management,to contact the concerned ones you have to use the other means to contact customer support.

polar turtle
#

@tidal mist that’s what I said and that’s what @silk crow said

#

So you don’t need to repeat it.

silk crow
#

@polar turtlebro lets go to #general chat.

tidal mist
#

Yes, but there's no need to shout for it.

real hamlet
#

Any easy ways to fix lag?

tidal mist
#

@real hamlet Elaborate"lag"? FPS or Ping issues?

real hamlet
#

@tidal mist FPS , ping is fine.

trim trail
#

@tidal mist but i dont use global pubg i use Korean version can i get it?

real hamlet
#

Game was doing fine almost a week before

tidal mist
#

@trim trail We only support Global PUBG here and fr I have no idea about that version, #chat someone might be able to help you out.

#

@real hamlet Repair your game client.

stark dock
#

is the taiwan vpn free crate trick still working?

real hamlet
#

@tidal mist Thanks bud

trim trail
tidal mist
#

@trim trail I suppose a Rugged orange AKM weapon skin?

trim trail
#

pubgmt okay thx for ur helping

real hamlet
#

It will uninstall my updates though

#

Will it take some major downloading ?

tidal mist
#

@real hamlet 200-300mb

night cloak
#

Corrupt Tencent

#

@trim trail You wasted your money.

tidal mist
#

@night cloak This channel is intended for support only, take your discussions to #chat .

real hamlet
#

@tidal mist still as bad

tidal mist
#

@real hamlet What device?

real hamlet
#

One plus 3t

sour ledge
#

hi, anyone knows what determines the color marker in a squad or duo ? for example 1 is yellow 2 is orange .. what determines that ?

willow dune
#

I must say its a good question
And from my observation
Its decided by the
How players enter the lobby
Like who came first
(Connected to lobby)

real hamlet
#

Can confirm

night cloak
#

Yes, it is.

magic galleon
#

I send the company about my account and do not answer me why?

night cloak
#

You need to be patient.

real hamlet
#

Can anyone here help me with fixing FPS issues

magic galleon
#

PUBG managers,
my account in PUBG mobile have been banned for 10 years for no reason. I have not played with cheaters and I did not break any rule of your banning rules. I demand that you reconsider my problem and hope to get back my account.
ID: 567448944

night cloak
#

Most likely related to your device, @real hamlet.

#

All bans issued are fair, @magic galleon. Please contact customer service for further enquiries.

magic galleon
#

I'm tired of patience

night cloak
#

Say goodbye to your account then.

real hamlet
#

@night cloak I understand. But the game was fine about a week ago, and 2 months ago it was running like a dream

magic galleon
#

It is not fair I am oppressed

night cloak
#

Perhaps your device is overloaded with running apps, @real hamlet?

real hamlet
#

@night cloak nope

night cloak
#

You could try restarting your device.

real hamlet
#

Tried it, even repaired client.

night cloak
#

Hey can anyone help me ? please my account got banned for two months and I don’t even know the reason for it and just so you know I have two accounts one of them I charged with 18k and the other got royal pass 6 with it my account with level 48 is the one that got banned for two months is there a guy in charge that I can speak with to find a solution or is it just over for me ?

#

Please contact customer service for issues related to suspensions, @night cloak.

#

Well, is your device's storage full, @real hamlet?

real hamlet
#

@night cloak Nope about 20 gigs left

night cloak
#

What device are you on?

real hamlet
#

I'm pretty sure these are optimization issues but it has gotten to the point where I can't even react to enemies so bear with me

#

One plus 3t

night cloak
#

Could be that.

real hamlet
#

Phone does good on paper. Does c-ops and ROS justice too

real comet
#

Hi there! Im having trouble finding information about the season ending. So I know the RP season ends tonight at 0:00 UTC, but can we still gain rank for another day until the season locks on the 16th?

#

I'm in Diamond 1 on Duos and I'm really pushing for Crown 5 before the season stops letting us rank.

sour ledge
#

@willow dune thanks , i noticed that most of the time i'm orange and my friend is yellow , i get sad whenever i get another colour or if my friend does it confuses me xD

willow dune
#

K

polar turtle
#

@real comet probably we have all day tomorrow to rank up. But I’m not sure. I’m also will be pushing to Ace because I didn’t have time before.

real comet
#

@polar turtle Cool hopefully that's the case. I always forget how the system is every season when this time rolls around lol. Good luck with pushing Ace!

polar turtle
#

@real comet good luck you too.

merry pollen
#

@livid hound Sir My Id Just Got Banned Can U Please Help Me Get It Back

#

Sir My Id Just Got Banned Can Anyone Help Please

slender mason
#

Can we please have this page or account shutdown

charred nexus
#

Why is zombie mod down now

#

Omg are you serious

mellow meteor
#

@slender mason pubgm discord staff does not have any direct contact with the devs. All you can do is report them @slender mason

#

Sorry for the double ping

#

My bad

slender mason
#

Okay, fair enough. Thank you. I did report. I'm surprised Facebooks new gaming service made them an affiliate

#

No worries bro :)

stark crown
#

Can any one help me? My account got banned for no reason for 2 months can anyone help me, i was pushing for Conqueror i was in #520 in asia😑😑 @pine nymph

teal cradle
#

why are players getting too much banned

stark crown
#

@teal cradle can you help me?

teal cradle
#

@teal cradlei got banned 5times from 4days bro

stark crown
#

I was playing 9 Hours a day for Conqueror

teal cradle
#

wait a minute

stark crown
#

I will kill my self if they will not unban me

teal cradle
#

how old r u but plz dont lie

tidal mist
#

@stark crown Use the file claim button ingame.

stark crown
#

@tidal mist they are not replying😭😭😭

tidal mist
#

Also no talking about suicide anywhere,Get IRL help if you have these thoughts for a game.

pine nymph
#

@stark crown no reason to get that upset just a game my friend.

teal cradle
#

did u get a pop up about the six hours break

pine nymph
#

@stark crown real life means so much more than a game.

teal cradle
#

r u under 18 or above?

tidal mist
#

@stark crown Be patient young padawan,they'll reply soon.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

stark crown
#

@pine nymph but banned me for nothing, i got 11 kills and got disconnected message and 2 months ban😭😭😭

#

@teal cradle i am 15

teal cradle
#

@stark crowndid u get the message saying if ur under 18 or above?

pine nymph
#

@stark crown sometimes things happen but your life is so much more important than a game that is free and can find a different one.

teal cradle
#

i think u pressed no and then the game realized that ur below 18

#

maybe for that if i am not wrong

stark crown
#

@pine nymph yeah but😭😭😭 whyy they are doing this

merry pollen
#

@lime juniper I Need Your Help My PUBG Account Just Got Banned For Using VPN Please Help Me

pine nymph
#

@stark crown seriously though man, I get it might be a figure of speech and might not have meant it but I don't take those things to easy seeing as my girlfriends father took his own life. It's something your loved ones don't move on from.

teal cradle
#

i am feeling deppresed day by day i am thinking that one day my account will get a ban for 10years for no reason

stark crown
#

@pine nymph thanks bro!! I will not do ny thing wrong, bur pubg is my life

#

@pine nymph bro can you talk to someone please??

teal cradle
#

@stark crownno one will respond

tidal mist
#

@merry pollen It was already said that playing with VPN has a slight chance of getting banned since the game might detect it as 3rd party plugins.
At this server,we are the discord staff and we are unable to interfere in your account suspension.
Use the file claim button ingame to contact the customer support.

teal cradle
#

if they respond they might respond after 1 week

wooden oasis
#

When will be the companion feature will be avaliable

tidal mist
#

@wooden oasis Nothing announced yet, keep an eye on #news

stark crown
#

@teal cradle😭😭 hell season will end soon! And i am 520 asia

pine nymph
#

@stark crown ever need to just vent message me bro. This might be game but we are real people and at the end of the day we don't want to see something bad happen. Thanks for clarifying that for us.

teal cradle
#

@stark crowndamn ittttt i am feeling so sad for u man

wooden oasis
#

@tidal mist ok bro thank u for the info

teal cradle
#

@stark crowni am 1 year bigger than u

pine nymph
#

@stark crown to be honest I have about the same power of getting in touch with them as you do.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

merry pollen
#

@tidal mist Please I Need Your Support I ALready Send Many Messages In The Claim Button

tidal mist
#

@merry pollen We cannot help in that... all you can do is wait.

stark crown
#

@pine nymph yeaa bro😭, i am sorry, maybe i will leave this game now!😢 Focus on my studies

merry pollen
#

@tidal mist Like 10 Years Sir

teal cradle
#

@stark crownthe anti cheat sucks balls

stark crown
#

@livid hound can you help me?

teal cradle
#

they r banning innocent people instead of hackers

pine nymph
#

@merry pollen prolly new game by then so don't think you'll have to wait that long 🤣 :

teal cradle
#

cmon pubg mobile not fairrrr attt alll

merry pollen
#

Man

stark crown
#

@teal cradle yeaaa you are right and Hacker are on #1 and no one is banning them

wicked tinsel
#

i have a video for a cheater
Where can i upload it so he gets banned ?

stark crown
#

They are selling their hacks

teal cradle
#

@stark crownyeah

tidal mist
#

@wicked tinsel upload and send to customer support ingame.

teal cradle
#

@stark crowni suggest u to wait for the update it might be a bug

pine nymph
#

@wicked tinsel try youtube or facebook i hear they allow video uploads.

tidal mist
#

@teal cradle Can you please take this to #chat ?
This place is meant to provide ingame help

pine nymph
#

@tidal mist they have upload option in game?

teal cradle
#

i am helping @stark crown

wicked tinsel
#

@pine nymph upload it to my friends who work in tencent ?

stark crown
#

Wtf is Tencent doing, banning innocent people and leaving Hacker who are in #1 @tidal mist

tidal mist
#

@pine nymph Nope,They can upload and share the link

stark crown
#

@tidal mist why don't you bann them bro?

pine nymph
#

ahhh ok that makes sense yeah best option right there!

tidal mist
#

@stark crown All we can do for now is report them 😓 ,We are discord staff not the ingame staff.

pine nymph
#

@stark crown we are discord admins not in game admins.

stark crown
#

And you tell me about any game admin can i talk to them?

pulsar folio
#

A guy is accessing my account, he changed my name. I changed my Facebook password still he is able to use Facebook as login. He is using some moded pubg app to do this. I have attached account id below. Please give urgent help

Character id- 510808075

teal cradle
#

@stark crownmaybe ur ban is bacause of a bug tomorrow is the update

wicked tinsel
#

The game support doesn't give a **** about players
I tried 15636446 times

teal cradle
#

@stark crownu might get unban

stark crown
#

@teal cradle ok i will wait

tidal mist
#

@pulsar folio Contact the customer support and message exactly to unlink the account the hacker is using.They'll unlink him out.

teal cradle
#

@stark crownyeah meanwhile play with another account

#

man man man another question

stark crown
#

@teal cradle ok thanks bro😩

pulsar folio
#

@tidal mist how to contact them?

teal cradle
#

did u water the tree in the rozhok

pine nymph
#

@pulsar folio thats not how facebook works, that is not how pubg mobile works. If you changed your facebook account password enabled two factor authentication and made sure to sign all active sessions out of facebook then someone has access to your device.

tidal mist
#

@pulsar folio The help button ingame

pulsar folio
#

Trying since yesterday

teal cradle
#

@stark crownur welcome

tidal mist
#

@teal cradle Stop discussing non relavant stuff here,next will be a warn.

#

@pulsar folio Message them exactly to unlink,they'll do it.

teal cradle
#

@tidal misti am trying to help chill bro

tidal mist
#

Yes,but take discussions to appropriate chats :)

teal cradle
#

ok

ebon nacelle
#

Any info on the update? Other pubg group on Facebook admin said it was happening today?

teal cradle
#

i am trying to help everyone because i know what they feel now

tidal mist
#

@ebon nacelle Other sources ❎
#news ✅
Keep an eye there!

vagrant onyx
#

@merry pollen have you play a game while using vpn

ebon nacelle
#

You don't say lol I know that but there's nothing there so I asked here

tidal mist
#

That means there's no official information yet.

merry pollen
#

@vagrant onyx No

ebon nacelle
#

An admin on the pubg Facebook group said they had official info it was releasing today

odd temple
#

When does the season reset?

vagrant onyx
#

@wooden oasis i guess when the 0.12.5 update come ( which is in date 16 March )
And that will be tomorrow

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

ebon nacelle
#

It ends in 5 hours @odd temple

tidal mist
#

@ebon nacelle Do not believe anyone else other than the official accounts please.

ebon nacelle
#

@vagrant onyx link me to that info?

#

It has 200,000+ members? That isn't the official one? @tidal mist

odd temple
#

Ok thanks

#

That means that the Royale pass ends in 5 hours too?

tidal mist
#

@ebon nacelle that's the official one.We haven't received any info yet tho

#

@odd temple yep

odd temple
#

Thanks

vagrant onyx
#

@pulsar folio contact facebook support
( they will ask some stuff to verify that you the one who own that account )

#

@ebon nacelle cause that happen in season 5 ( but maybe late update of fixing something or optimizing )

teal cradle
#

why did they guy who used vpn got banned but he didnt play a match?

ebon nacelle
#

Idk what you talking about lol

teal cradle
#

thee guy up in the chat

vagrant onyx
#

Me ? @ebon nacelle

teal cradle
#

dark sid

ebon nacelle
#

Yea @vagrant onyx lol I was just asking if any other official info was available on the update

#

But nvm now

teal cradle
#

no one has an exact time to the update

stark crown
vagrant onyx
#

@ebon nacelle after the royal pass close ( the new update should be out in 1 days ) not immediately when its close
Than also after 1 days the new royal pass will be open
Than the tier will be rest

dense ridge
#

You're playing on emulator @stark crown?

vagrant onyx
#

@stark crown your account is blocked for 2 month only
You can read the pinned message in the channel

#

Read

teal cradle
#

@stark crownman update it

stark crown
#

I was playing in mobile

wicked tinsel
#

I cany upload it in game support :/

stark crown
#

@lime juniper can you help me?

lime juniper
#

How may we be of assistance?

dense ridge
#

@stark crown make sure to download it from google play store after the ban unlock

stark crown
#

@lime juniper my account is banned for no reason

dense ridge
#

Or apple app store if you're on IOS

teal cradle
#

@stark crown yes man u can read the image

#

i feel sry for u

stark crown
#

@lime juniper i didn't used any hack or cheat

teal cradle
#

wait 2 months

#

@stark crownyeah but u use unofficial version of the game

stark crown
#

I was just pushing my rank took 11 kills got a banned message of 2 months; @lime juniper

teal cradle
#

cracked version

abstract pulsar
#

What is cracked version!? @teal cradle

stark crown
#

@teal cradle no bro that's my original game i was playing from season 2

dense ridge
#

@stark crown where did you download the game from?

teal cradle
#

@stark crownthen i dont know

stark crown
#

@dense ridge Google play

dense ridge
#

U sure?

teal cradle
#

@abstract pulsarit is like playing with players from a version to another

#

or not downloading it from the official store

#

@stark crownwhat r u going to do now?

#

2months are better than 10years i think

stark crown
#

@teal cradle don't know, checking my account in every 5 mins

#

@teal cradle. Bro it's not about time it's about conqueror

teal cradle
#

@stark crownbro dont bother ur self checking just wait 2 months or talk to somebody u know in tencent

#

@stark crowni know i feel ur pain

#

everyday playing for 9 hours

stark crown
#

@teal cradle😭😭😭😭

#

@teal cradle yeahh

vagrant onyx
#

@stark crown you cant play in whole season

teal cradle
#

i wish i work in tencent

vagrant onyx
#

😂😭

teal cradle
#

no he can in one month