#questions
1 messages ¡ Page 458 of 1
He reported you
@tawny garden maybe
@dense ridge it says multiple. And - 80?
There is no excuse for any team kill. -85 are very friendly from the merit system.
@polar turtle
It's -75
yes?
Can you help me
My friend got his merit down by 10
But he didn't do anything wrong
He didn't friendly fire
Could you help with that
I wouldn't know anything about what they done and can't reverse it.
so how do I pull my friend's merit up
They will have to just keep playing and slowly build it up. Some will say solo mode is a good way
@onyx cairn no excuse. Oh sure I will let some random kill me next time and ruin my game. đ
@molten crown hi
yes?
@short hinge go another server solo and jump and kill yourself.
- jump to the water
- molotov or bomb
- find a car and blow it standing close
I am having a problem
Why
Read the rules in the merit menu. @polar turtle
Don't play with randoms if you're experience those game plays.
@short hinge go another server solo and jump and kill yourself.
- jump to the water
- molotov or bomb
- find a car and blow it standing close
My friend always plays squad
My Twitter account was hacked by someone else and my Facebook address is connected to the game, but unfortunately the person who enters Twitter is constantly throwing me out of the game and risking my account I want to delete my twitter connection from my account
@onyx cairn I know the merit rules. And I will kill random again and again if he will try to kill me my teammate or if he will be cheating. Itâs justice.
He didn't tho
@molten crown
Self justice isn't the right way. Be aware that you may lose your account. @polar turtle
@onyx cairn oh I can lost my account because other players canât play normally but we have plague of cheaters and they are ok?
Itâs ok for you?
You have to talk to twitter and the sever team about that.
I'm writing, but they're not interested.
hacked social accounts out of my domain
Use the report function and please don't complain about it. We're not able to influence it. @polar turtle
My Twitter account needs to be deleted from the game I can not access my Twitter account and I want to be deleted from my game account understand what I should do
@molten crown
You would have to explain to the sever team and ask them to delink it
I didn't understand what you said @molten crown
@night cloak they told you have to talk to the staff that runs the severs to unlink it twice
@honest sand you canât
rip
Ok thanks mate, but the support team doesn't help you got the problem
@night cloak
They arenât responsible for hacked twitters, thatâs something you have to take up with twitters staff. You can only ask Tencent to unlink it for you.
But if you donât have access to your account I could see how they have no way of proving youâre the owner
I can prove I'm an account holder.
@night cloak
for what
Dear developers fix those existing bugs before adding new stuff to the game
I have a gmail account i want to unlink the game
@night cloak
I have a gmail account i want to unlink the game
@foggy notch
Uninstall
game account depending on which social media accounts
unfortunately, please contact for him
@lime juniper manutent?
No one is up for zombie đŚ
@tribal peak you mean google play acc bound to your game acc? You canât .
@tribal peak
OK
Hey guys
So I was playing with my friends I got knocked and come to my friend it instantly teleported me under the stairs where I was stuck and I couldnât go my friends tried to revive me but
Sorry for bad English but plz fix this
7th. @cosmic gazelle
@swift pewter Probably ping issues?
@cosmic gazelle The RP locks today, new season date isn't confirmed yet.Any info we have will be announced adequately.
@cosmic gazelle tomorrow update is coming and on 17th may at 7.30 am rp will release( exactly this happen in previous season)
go to settings, change it to high, extreme etc
oof
Gfx will get u banned
very low chance tho
Still a chance
@sick snow Get a better phone..
well, the game lags on my friend's razer 2 sooo
Rob a bank
Work
Idk. A lot of options
Or get a phone plan. You'll be paying that for 2 years, but still an option.
I just got killed by a teammate
He killed my friends and I 4 times and he still hasn't lost merit
Hi guys
@stone flint Report him using the ingame button.
I did
@novel cape Hello,this channel is intended for support.How may I help you?
First does vpn give a ban of a game or not the second one why the weapons show late
@stone flint it takes some time to review their actions and then they loose merit
Can I ask how you review it
@stone flint
Players dont have the permission to review it... PUBGM does that job for u
I was just wondering what the process was
Is it like a review base like at a sporting event
Ř
No... the moment u report a player... PUBGM has a separate team that investigates whether the report was valid or not. If they find that the report was legit, they will penalise accordingly
Ok. Thanks
@novel cape
- VPN dsnt give u a ban
- The textures files take some time to load. The time taken is based on the performance of ur device/server ping
No no sorry this happen in last update my phone 7 plus and ping is 77
A lot of players face the same issue... i guess the problem is already reported to the devs
Hi there. I lost all of my ketupat(currency) from the glory of Ramadan event since I logged in two days ago until now
That "weapons spawn late" thing is mostly on the server side, @novel cape. Unless your device is extremely slow.
Please contact customer service regarding that, @tardy thicket.
Customer service in game wasnât responding, so here I am
We can't do anything about it here either.
@tardy thicketu need to wait for them to reply back... they take some time to respond but they do respond
@weary kayak thank you for helping me. I appreciate it
@tardy thicket @stone flint no big deal.. đ
I collected lots of clan points to buy room cards in once then rule change now only one in 10 day now it will take like 400 days to use my 12k points is there way i can use once all the point then this 10 day rule apply. Bcoz it was so sudden nd i havent used them too
@sage island i am afraid that there is no other way. This step was taken by PUBGM coz collecting 300ClanPoints is really easy and users spam the creation of room. This lagged the servers... so they limited the purchase. Hopefully u understand
When will season 7 be âreleasedâ?
Which is the best server for opening crates
your restaurant waiter @golden void
@main moth s7 will release few days after s6 ends... have patience
@golden void ur luck... if its good that no matter which server u r in.... u would get something awesome... am unlucky as hell... all I get is slippers lol
Where should i report the bugs
Hello, @fickle tide!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
When season 7 will come? I have prime subscription. if it's not tomorrow, then the rp points which is given for subscription, will be wasted. Will you please look after this matter? please?
@flat trellis Season 7 has no exact announced date yet. The RP will be locked today itself.
Whenever we have information,it'll be posted in #news so keep an eye out!
@haughty cypress ... You too play pubg ?
Is their is any one idle to play pubg. Just single af. No one is their.
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
You can add players by asking them for their in-game username, or by using the quick team feature.
I am new here. Just joined discord
@ornate wyvern Use the channels above.
why my game is lagged while using mobile data but have a good interneet with wifi
the problem is i use the same provider
@night cloak It's your mobile data itself,we cannot help with that.
wait what?
You can try changing your DNS.
i move my card to other phone
and making it my hotspot
it have a good connection some near 60-80ms
Yes, try changing your DNS on mobile data.
Use a DNS changer. Google about that.
@night cloak sup! This channel is intended for support purposes only, discussions in #chat please.
Srry @tidal mist i mean u was another friend with name arcticđ
Np.
@tidal mist ay dude
why my game sometimes stuck in the loading screen?
Your device? @night cloak
@night cloak Samsung Galaxy Note 8
Ok.
So what does it get stuck on?
@night cloak this issue is known by the developers and will likely be fixed in the upcomming update
oh
its common issue
Like the bluehole logo or just that blue starting splash art
no
this damn thing,or maybe another picture
i have a note 8 but i dont get it
@night cloak if you have voicechat on and you can hear your teammates while in the loading screen, ask them if there is a disconnected logo next to your name. if that is the case: restart your game
I have it too somethimes
Maybe wait a few days, next update is coming
@atomic coral i done it
i've restart the game twice,not just twice
a few times and not coming back to the game
for me it always fixes after a restart
this game literally more broken than the original one
i hope they put real "customer service" instead a robotic "customer service"
please refrain from complaining in the support channels, instead go to general chat
How to ban without 60fps unlock?
Wdym? @dry ivy
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Realy? I have time now and I cant play?
@polar turtle Yes, you cannot play. Is there anything else I can help you with?
@night cloak yes. Explaining why. Reasons.
It's a feature. Indicates time.
@polar turtle cuz the devs decided to do so
@atomic coral feature that I canât play? Wow good job pubg.
You can play, in 6 hours. It's a time limited event.
I wish this was implemented during night time , i wanted to complete the survival event and am stuck at 37/50 minutes ...
Not mad at time restriction atleast alternate the modes
Yes it´s limited now to increase matchmaking, one of the new improvements for 0.12.5 /Season 7.
@polar turtle
It's same time for everyone, considering that timezone exists, it's night time for someone else.
In 6 hours I will be doing other stuffs. I will not change all my day just because devs decided to change something without saying anything before.
Well, that's your choice.
Improper time adjustment , not taking into consideration that we have daylight now
Poor design choices ..
@onyx cairn I always had players in zombie. I had always human teammates and human opponents. So about what you are talking.
Not really improper. No matter when they choose it to unlock it will be day time for some people and night time for some people.
@night cloak well thatâs also another choice of devs to completely ruin the game.
Not really, now people will be more focused in classic matches and it will reduce matchmaking time. I appreciate the changes.
Some more than others , right ...
You´ll say thanks for future updates. So no need to complain about it here. @polar turtle
@onyx cairn I will say what?
Help Needed Guys Read It.
why is my Pubg. account banned it shows that my account was Banned on 09/05/19 but I have played games in my account till 13 May so how come it gets banned now showing it was banned on 9th it's impossible I was playing game and then the next day it shows I am banned. Now a days most of the people uses hacks in your game so anybody reports anybody with checking their legit gameplay so somebody might have misunderstood and reported me so you banned my account check my stats it's all legit. The last game I remembered that I have played was solo vs duo and in the middle of game I had to go for a work so I exited the game and then the next day I saw my I'd is banned(in-game :- 5137365144) please help me get it back
This time limited restriction had no forewarning either
@warped obsidian Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
atleast a message that this would happen would have helped me complete my event
@night cloak when it wasnât zombie mode and I was waiting 20/30 minutes for FPP match in EU. Nothing changed so that also lie.
Suddenly without any update they just impose a time limit
@polar turtle Do the math. That's just a coincidence.
Anyway we are off topic.
Let's move this discussion to #chat
if you are in no way affiliated with Tencent why you even pretending that you know something.
Please move to #chat
You not helping anyone here. Just pretending that you know something and that you can do something.
Itâs always the same. We canât do anything and go move to general.
All you can do.
Yes, now do it.
@modern gale
No swear words please. Otherwise you'll be removed from here.
Move to #chat now, @polar turtle.
@polar turtle i understand your frustration but please don't cuss
Do not clutter this channel, @polar turtle.
my account banned for 10 year
@granite forge Unfortunately, no one on this server has the power to lift your ban. Your only recourse is to "file a claim" in game. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.
Im meeting conquerors in gold tier.
Is that normal
@pseudo bolt Tap on the share like icon on left, you'll see the option to remove.
@fallen anvil If you play duo, squad - yes. If solo, no.
@fallen anvil No, someone from your team might be higher tier.
When i open it nothing new shows up.
What are all the ways to get FREE ID cards?
You get them at different levels, @spring void.
@spring flame at what i am on 46 and i want a card how can i get it?
Should've gotten one at Level 10, @spring void.
@quaint hedge preparations for the next update, it´s allready on the server but the effect will be shown later in your client!
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
PUBG mobile new update 0.12.5 when coming deta
Didn't you read the message by @storm flume, @night cloak?
@onyx cairn, ohh, thanks.đ
@spring flame open game, we waiting.
Ono wrong channel
Hello
PUBG mobile new update 0.12.5 when coming deta
There is no specific date, please wait for the announcement. @night cloak
Ghost gaming said it was on may 16th
There is no official announcement yet, please do not believe anyone else other than the PUBGM twitter itself.
@tidal mist okk
@weary trail Google for that stuff,This channel is intended for help regarding ingame issues
@spring flame i used that one i need another
@spring void Buy it using UC.
@merry turtle ?
@merry turtle yes ?
Sorry bro but when does season 6 end
Thx man
@marsh tusk Everything has a different team doing their own job.Be glad you have a 30GB PC game ported to mobile with such graphics and ease of gameplay.
Am i only one who is facing a issue where game stuck on loading screen when entering in game?
@torpid zenith It's your connection.
@tidal mist not about the connection sometime.My connection is good is like 24 MS then I press match but it still stuck in the loading screen..
I'm facing the same issue of the game getting stuck on loading screen
It loads on my cellular data without getting stuck but high ping
But on my wifi the game gets stuck even tho it has low ping
Repair your client please,if issue still persists then I'll try to assist you further.
@sharp hound Try changing DNS, maybe your ISP trying to block the the game? Try using a VPN and connect to a nearby source.
Changing DNS should solve it. Just set the DNS to Google open network or CloudFlare.
@shrewd mountain Buffer overflow? Can I see a screenshot?
Soooo I changed my game data so I can switch between TPP to FPP, will I get ban?
@mossy mango Of course
What's the probability?
Ignored, Low, 7 days ban, or permanent ban?
@mossy mango Permanent
@mossy mango permanent ban.changing game files is not allowed.
@shrewd mountain Try reinstalling it
I tryed bro
Restarting the device?
Must be your internet connection then.
Try using a different Internet connection.
đ Maybe something is messing with the game processses it is forcible closing and it leads to game crashing
You know mortal?
What device are you on, may I ask?
Mortal get this prob
But I don't know mortal fixed that
@lean crescent bro plzz
What device are you on?
I dunno how to fix I never faced it answer the question seth is asking
How's your storage looking like?
Do you run the game with background apps on?
No
It's likely your internet connection then.
I open account in pc
One step my account successful opened
Second again logging I see this prob again
Whenever i try to do enemies ahead it cancels my ads and so i cant even mark enemies coorectly. Tried reinstalling game and resetting whole device and starting fresh but not helping. Its annoying
If it works that means the problem is with you login
It started after last update
@night cloaki didn't get you?? What do you mean?
I have ads on hold so for marking enemies correctly when i click quick chat or even use the wheel to mark enemies my ads is cancelled and goes to normal hipfire position and same goes when on peek and trying to mark enemies it cancels peek and goes to default hipfire position and hence position is always wrong if i mark enemies
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hacker pe Erangel Pubg Mobile la solo prins de mine, a fost raportat ĂŽn joc si asta este dovada video a mea ca el a avut hack. Wall hack.
I caught a hacker. Watch the whole video. He had wall hack.
@night cloak Use the ingame report button and send them this link.
Hey guys what s the pubg mobile server time
Elaborate?
No the pubg server time
The game uses UTC 00.00 timezone if you want to know that.
so when the new season came out
There's no exact date confirmed yet
We report for cheats.
but it says 15 may
15 may the RP gets locked.
What is gmail adress of The pubg mobile administrator??
@night cloak the email address doesn't work anymore,use the ingame support button.
Where is patch notes of new update?? @tidal mist
@brazen jolt @brazen jolt season 7 starts 5/17 11:00am in korea time
@wary needle Nothing yet.They'll be announced soon.
@wary needle there is not much in the update, only skorpion, rp, and few small additions
@tidal mistcheck the yt channel mr. Ghost gaming he already declared the official patch note.
Ghost gaming isn't a dev/community team.
Please do not believe anything unless it's officially announced by the PUBGM twitter account itself.
I agree with Arctic , the guy literally takes credit for other peoples work and clickbaits vids based on half - baked info
@tidal mistLOL he is part of indian pubg mobile community.
@silk crow No.He is NOT a Tencent employee.
@tidal misthe is giving information since the game is released and absolutely correct
@tidal misti dont tell that he is a employee of the company
Yes he gives it through the betas but anything can change at the final moment,then people will complain about that.
So,only believe what's posted on Twitter.
LOL PUbg dont change anything with bugs and glitches. @tidal mist
Yes,they work 24/7 for people just to complain.This discussion has no point and it shall be moved to #chat .
@tidal mist𤣠𤣠𤣠đ¤Ł
Hello, can you help me please? I got ban yesterday for no reason. I hit conqueror tier and today i cant log-in. I receive 10 year ban, why please? đŚ My nick in game: SWAJT. ID: 5414266345. I never used any cheat or thirt-party app. Playing on iPhone X. Just clear gameplay. Help me, please.
none if us here can help you, customer support is your only chance @hollow plaza
^ Use the ingame file claim button.
screenshot the error? @hollow plaza
Yes, wait.
@haughty cypresswhy pubg bans innocent people instead of hackers?
@teal cradle because their anti cheat system sucks balls
I have the same question..
No i played only Sanhok. Wait i uploading the screenshot.
ok @hollow plaza
or maybe from server
ur pro
Never cheat. I dont know what to do..
i hope you are aware that nobody here can remove your ban
Ok where i can contact the support please?
only in game @hollow plaza
Yes,we cannot help you here regarding that.
Check your internet connection and try messaging them again
it can take them 1 week to respond
respond with bot*
yeah but i once talked to them then they respond me after 1 week
@hollow plazai feel sry fr u man
it sucks i know
I try my mobile data (wifi off) and still not able to sent the support message đŚ
I don't know what else you can do, @hollow plaza.
i wish someone can talk to a real person
@hollow plaza well, its either you can find a way to contact customer support, or give up
i dont know why i feel that this guy is so innocent
i dont đ¤
Please avoid going off-topic. You can have unrelated conversations in #chat.
My plan was make a conqueror and then stream on youtube pubg mobile videos... The result is ban. So fckn sad. đŚ
Guys, discussing here does literally nothing @hollow plaza just contact in- game support
Yes but it not works!
How long is your ban, @hollow plaza?
try talking to a youtuber so he can contact them
They should add new server to South East Asia rather than Middle east
At 00:00 Pm i got conqueror and go sleep. At the morning i cant log-in. Banned
or sending an email to somebody who can help u
you would have a higher chance contacting customer support than any other method lol
can anyone tell me what does this statement mean data has been changed
they mean which data?
Your account wouldâve been suspended due to violating the terms of service, @hollow plaza. This wouldâve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we donât deal with that department, hence why we have a customer service. Please donât repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
Yes but the support message cannot send. I try send a mail. but its weird, or?
They have separate servers for N.A and S.A , but asia is a whole complete server with so many countries , a south east asia server would help @surreal mica
You stats do seem legitimate, so I'd suggest contacting the customer service, @hollow plaza.
Ok, thanks for help.
rip account forever
Lol kaguya
can anyone answer me
@teal cradle first I want a coffe
â
Thanks and bye
You can have unrelated conversations in #chat.
ok @pale falconsry
How to bargain these?
@drifting lark as mentioned in the ss, they'll be available for bargain after 12hours and 53mins from the time you took ss
Thanks, thought it is time till end
crash in tencent logo screen
try clearing cache of pubgm from device settings
Same happening
@craggy lagoon Try re-installing the game if the above doesn't work.
if I opened pubgm using a vpn from taiwan and claimed the rewards will I get banned?
@night cloak Nope.
PUBGM please block the hackers, remove the glitches, bugs and lag from the game please please please đđđ
When Season 7 is on live ?? Anyone know ?
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Okay Bro
@fringe lichen 18
@fringe lichen day after
If I dont finish my missions today are they done for good
Yes
đ
Anyone got support email ? Because my Facebook was hacked and just now Facebook support got my account back but the hacker keeps logging in my in game account i need to remove his account from my account
@peak barn Contact the customer support ingame
He is in my game can't use CS
Also stupid just messaged my on Facebook i can use it as proof he hacked my account!
@peak barn Use it when he's not ingame
Can i do it form different account?
Nope
Once my 6 hours of playtime is done when will i be able to play again?
I have some issues i want to report
- When i play squad tpp some times loading screen just doesn't end i have to restart the game. 2. spectating bug: the players only tends to run at still places. 3. When in game my player takes hard left - right whenever im in a fight. I have lost many times due to this bug. Plz help me out.
hey someone ban my friend id without any reason
There is always some reason.
@vernal sedge 1. Players are divided by Maps, regions, game modes, perspective, leagues, maps and squad duo and solo, so the matchmaking time will surely increase if you aren't going to a popular mode and map including perspective and squads.
2. That issue is known to the devs!
3. Try resetting your controls, or try repairing the game, if your phone's screen is damaged then that in-game issue can be a result of this, or maybe sometimes because of system software this can happen too, for that do restore factory settings and wipe cache partition(method varies with devices)!
@wispy matrix he is a legit player
Every banned guy says the same
how to counter it ?
@distant cradle does your friend uses gfx tool or octopus?
All you can do is use "file claim" option. @distant cradle
Or any other application that may interact with the game?
@wispy matrix listen man he is my clan mate & I know him since the beginning of pubg & thanks for suggestion
Lmao
Talking about it here wont solve anything. đ¤ˇ
@rare scaffold he was with me in a arcade match & suddenly he got kicked
@wispy matrix what should he write in claim ?
@wispy matrix at least we can tell him the possibilities so he can refrain himself from using them in future that may lead to account suspensions
Hello, @plain bone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@distant cradle it is the only option to let devs know that the suspension of that account is not fair according to you.
@distant cradle can you send the screenshot of the notification that he is having at login screen now? This way we can tell you more easily the reason for him to get banned !
@wispy matrix ok he is claiming but what he have to write & in which format ?
@rare scaffold just a minute
ignored
I do not have experience with that option myself yet.
@distant cradle file claim option is just like you are chatting with someone
@rare scaffold here it is ..
@distant cradle I am so sorry to say but that is a 10-year ban that may not get lifted
@wispy matrix that he may not get unbanned lmao
@rare scaffold but he didnt do anything, I know him
less chances, to be honest.
@distant cradle read pinned messages, there, you can see the reason to get a 10-year account suspension
@distant cradle Contact the customer care through that button,only they can help you.
@tidal mist @rare scaffold thanks for help, lets try from that side
Okay, read the pinned message of Error 403 which was sent on Feb 7th 2019
1 min
Tell the developers to get a better anticheat
@night cloak Ok I will tell
What should I do if there is no other link that was closed on Facebook
guys if i connect to vietnam server through vpn do i get banned or something?
. @teal cradle nope
thank u can u tell me an app that has vietnam vpn
@modern orbit We cannot help you with Facebook issues...
@teal cradle Google it, there's tons.
ok thank u
@tidal mist facebook closed my facebook lost pubgm account.....
Contact Facebook in that case..
they just didn't answer otherwise
they don't help
@tidal mist
emergency gmail over the account transfer feature should come
We are discord support and can't really help in this case.You can use another account and try contacting the customer support ingame @modern orbit
@bronze wing This channel is meant for support,trolling isn't allowed.
Thereâs a guy who needs help for real though but he canât speak English
His name is @night cloak
Heâs in the Arabic channel and I have translated what he said to English I hope itâs understandable
Hey can anyone help me ? please my account got banned for two months and I donât even know the reason for it and just so you know I have two accounts one of them I charged with 18k and the other got royal pass 6 with it my account with level 48 is the one that got banned for two months is there a guy in charge that I can speak with to find a solution or is it just over for me ?
his only choice is to contact customer service
I will be sure to tell him that
Is there someone to help?
My account was stolen the other day
The person playing it has linked their twitter account to my game account
Can we get my account back
Or can we completely close my account
You can contact customer service to permanently close your account, @night cloak. However, I doubt you'll be able to have the twitter account unlinked.
@night cloak What is the login method you're using to login?
@night cloak Facebook
Hello there
@night cloak What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Twitter account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
I've been writing something for 2 days, but there's no answer.
dont use those links which promise free skins they are just scam
still not bug fixing đ tencent pepega
30 gb pc games ported to mobile that why the took a lot of time fixing something that perfectly fine before.
I can't get a response from in-game support please help
If youâre not contacted within a reasonable timespan, you can send them a reminder. The response time can vary between some hours up to a few days, depending on the number of support requests, @night cloak.
I'm abysmally sorry for the inconvenience, @marsh tusk. Thereâs a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you.
Theyâll fix the bugs, you donât have to worry.
Can I close my game account elsewhere
@night cloak dude
There is something about deleting account ( but you might lose data )
@night cloak if your account is connected over facebook
and you contact support about it
They might ask few stuff to make sure that you are the original person for that account
I've been waiting for 2 days
@night cloak its will take sometime
@flint garnet
I have no idea
But i remember when i contact gameloft support i have to wait 1 week just to get 1 reply
@night cloak
If I can't close my account quickly, I'm in trouble.
@night cloak will donât know how that work unfortunately
I think facebook should make like return stolen account ( because i heard that lot of facebook account get hacked )
Does anybody know what the lucky eggs were for?
They were pointless, just Bp crates
But like in the Korean ver u could cash them in the event shop
Pubg needs to pull their heads in
Like y tf doesnât the global have it
@forest hedge its was April fools
@vagrant onyx ru sure?
Please refrain discussions here,this is meant for support.
@forest hedge no
Has anyone experienced a 1 tap bug for auto guns where u try to hold down to spray and it just wonât shoot
wheres life support
@night cloak As I've said, if you write something else the support may not reply. Just write exactly what I told you and the support will ask you some questions. Answer them properly and they'll revoke the twitter access.
@forest hedge Thanks for the report, developers are aware of the bug, hope it will be fixed soon!
The max is 100 ig
@wraith brook no idea
but i saw someone i guess with 130+ KD
@wraith brook Yes. It's very easy. You win 12 games with 10 kills on each match and you get 120 KD. It depends on how many matches you won mostly as killing much people in a match isn't possible.
@wraith brook itâs totally possible. Especially in lower ranks. Iâve gotten 99kdr before.
ahhhh.. ofc.. Kill/Death
@next shoal @night cloak How in Conqueror ?
With Emulator it's easy in conqueror, if you're good in PUBG PC version.
@wraith brook its easy just get 10 kills + in every match ( and try to be top 10 or get chicken dinner ) than your kd will be 100+
You also squad with much lower ranks I guess to lower the team average so you play with less skilled players.
@next shoal I squad with crown above .
When the updates will be out once again?
Importantly, it's actually possible to win all the games you play when you learn how to do the final blow. By that you can gain a very high number of KD. It's very easy if you're already a PC gamer. @wraith brook
@cosmic iris date 16 ...
pass s7 will open in 17 ( is i know )
@cosmic iris most likely within a week. Nothing is for sure though.
@night cloak What's the method used for KD calculation ? (If know )
@wraith brook Kill to death ration. As simple as that.
Number of kills, divided by the number of deaths.
Ok thanks
Ratio*
I'm innocent, it's my autocorrect.
xD
Can you send a screenshot here? I'm on PC rn.
Why? @wraith brook
The Original is KDA... KillDeathAssistance
but PUBGM dsnt really count the Assistance for Statistics
@next shoal #1long shot every day
@weary kayak Games really don't count KDA these days,even COD/BF.
We cannot do anything about any players in game. We have no control whatsoever over that. If you have a problem with an in game player, simply report them.
If you have proof that they cheat, report them in-game. No one can do anything here. Otherwise, can't really suggest someone's cheating based on just stats.
Reported countless times
Ok Jinx
@tidal mist A plays a vital role tho... its still on in CSGO
Please avoid going off-topic. You can have unrelated conversations in #chat.
Emulator players are very good at sniping. That's the true power of playing with a mouse and keyboard.
Yep. @weary kayak
@wraith brook once reported, tencent looks into players. Itâs possible he just plays the game a lot. We always should assume the best until presented with actual evidence for otherwise.
@next shoal @night cloak He owns a Youtube channel where he live streams his hacks .
?
Nothing we can do about that. You can report his stream, though.
Ok Iâm here again. We are able push rank until the new season come right? I mean tomorrow we can also rank up? Itâs always was a little bit unclear.
@night cloak thank you. So that probably means that I have time until 17/20.05 đ¤
Yes
Like if season starts on 17th at 7:30 am (my time) u can rank till 7:29
@night cloak What do I need to write to the support once again?
Anyone else have a problem purchasing UC? It wonât let me
@woeful burrow few days ago I purchased without problem.
Itâs today problem for u or for some time?
Tried purchasing yesterday and right now it wonât let me
How you purchasing? Because you can also theoretically buy UC on midasbuy for emu players.
But I heard they also had problems before.
It gives me a failed to purchase message
I have $25 in credit in my Apple account too
if I cancel Prime subscription, will it still work for the month?
@drifting lark yes. Iâm doing it always.
You will have it until next month.(from the day you bought)
@woeful burrow any other messages not popping? Once I had similar problem when appleâforgotâ my verification of card so I needed to verify it again. But maybe someone else will know solution.
No just that one, I select purchasing the the loading icon appears for a second and that message pops up
@woeful burrow Contact apple support.
Hey help me
?
I play game squad my rank platin 1 but ranked bronze +58
Lol
Or you probably accepted an invite for a different server so your selected server changes
Okey thanks
If we change file it to open 60fps, will the ban come?
Today is the last day of the Royal pass, right ?
No 10 mission box ?
Hello
How to ban without 60fps unlock? Pls help me
Okay thanks
Hey I need help
?
Player murad05m use cheats ban it
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
How to unsubscribe from prime plus subscription? If someone needs it for only one month?
@open light Goto playstore and subscription settings
In game when I playing a game suddenly closing not opening why
So I canât play anymore because:
4 am / 8 am - Iâm sleeping
3 pm / 6 pm - Iâm working
Ok. So if i cancel it on the same day i purchased it, it will only cancel its renewal right and not for the current month. Right?
hi
I bought Racer Top ( Red) by mistake , i don't want it i want my 600 uc back ..
Can anyone help me ?
@next tapir these kind of refunds dont happen. No use asking for help
@open light yep
Ok thanks
What is daily bp limit?
Player murad05m use cheats ban
If I reach max limit
And use 2xbp card
Will it work?
Player murad05m use cheats ban IT
Fat rip I just needed 6000 BP for rp combat pants
Player murad05m use cheats ban IT
PLEASE
If that was possible I would send y that 6 k BP but unfortunately itâs not.@stable ether
@stable ether I know some countries have Ramadan event now and you can get some BP there. Maybe check it?
Iâm not sure how using VPN is related to ToS but u can try if u want.
You will also get limited time items(30d?) and u can switch it to BP.
Yessame
Server issues
let me check
It's working fine for me..
@tidal mist it's not working for me my friends
Anything happed can't enter any game
mhm wait a few minutes,I'll get this issue forwarded.
Yeah
Game crashed yeyeye
Evidence of atleast one player cheating. Our players were in ACE tier.
Did the season start tomorrow?
Name of players:
ŕšGĂDäšM762
ŕšGĂDäšADI
ŕšGĂDäšM4
Charcter IDs:
5475403898
5474338162
5187823306 - ŕšGĂDäšM4
@polar wasp Their Full Clan are cheaters
Nothing happene
Every day I see cheaters and rebort them nothing happened
@vital sluice
@hexed girder ?
@distant falcon nothing. Just forget about it. Probably server crash.
@polar turtle thats not good
@distant falcon well itâs always risky to play last and first days of the season. Many times that happened to me when I was pushing Conqueror.
Ok nvm

Hey!!! PUBG Mobile... What you guys are trying to do...
Im so mad right now... There are so so many Squads qualified for the PMCO Crew Challenge using IPad and Tablet... And many of them used cracked emulators to bypass detection ... and They are still playing Semi Finals with IPads... What a fare competition...
@everyone
đ¤
PUBG Mobile... You need to take Action right now...
@digital helm write it to their twitter or mail.
Is that free or cost 13�
@digital helmLOL NOTHING GONNA HAPPEN IF U REQUEST IN DISCORD.
And as an iPad mini 4 player. iPads not giving much advantage half of better phones doing better job.@digital helm
@trim trailyes bro it is free
@silk crow No caps,this channel is meant for support only.Another message and you'll be warned.
@trim trail It says 0⏠as the final amount so I suppose yes
but i dont use global pubg i use Korean version can i get it?
@tidal mist he requested and said the truth. They will not answer here or not even read this
@polar turtle Because the devs aren't here.The team here is Tencent Community management,to contact the concerned ones you have to use the other means to contact customer support.
@tidal mist thatâs what I said and thatâs what @silk crow said
So you donât need to repeat it.
@polar turtlebro lets go to #general chat.
Yes, but there's no need to shout for it.
Any easy ways to fix lag?
@real hamlet Elaborate"lag"? FPS or Ping issues?
@tidal mist FPS , ping is fine.
@tidal mist but i dont use global pubg i use Korean version can i get it?
Game was doing fine almost a week before
@trim trail We only support Global PUBG here and fr I have no idea about that version, #chat someone might be able to help you out.
@real hamlet Repair your game client.
is the taiwan vpn free crate trick still working?
@tidal mist Thanks bud
@tidal mist okay buy what is this what i will get ?
@trim trail I suppose a Rugged orange AKM weapon skin?
okay thx for ur helping
@real hamlet 200-300mb
@night cloak This channel is intended for support only, take your discussions to #chat .
@tidal mist still as bad
@real hamlet What device?
One plus 3t
hi, anyone knows what determines the color marker in a squad or duo ? for example 1 is yellow 2 is orange .. what determines that ?
I must say its a good question
And from my observation
Its decided by the
How players enter the lobby
Like who came first
(Connected to lobby)
Can confirm
Yes, it is.
I send the company about my account and do not answer me why?
You need to be patient.
Can anyone here help me with fixing FPS issues
PUBG managers,
my account in PUBG mobile have been banned for 10 years for no reason. I have not played with cheaters and I did not break any rule of your banning rules. I demand that you reconsider my problem and hope to get back my account.
ID: 567448944
Most likely related to your device, @real hamlet.
All bans issued are fair, @magic galleon. Please contact customer service for further enquiries.
I'm tired of patience
Say goodbye to your account then.
@night cloak I understand. But the game was fine about a week ago, and 2 months ago it was running like a dream
It is not fair I am oppressed
Perhaps your device is overloaded with running apps, @real hamlet?
@night cloak nope
You could try restarting your device.
Tried it, even repaired client.
Hey can anyone help me ? please my account got banned for two months and I donât even know the reason for it and just so you know I have two accounts one of them I charged with 18k and the other got royal pass 6 with it my account with level 48 is the one that got banned for two months is there a guy in charge that I can speak with to find a solution or is it just over for me ?
Please contact customer service for issues related to suspensions, @night cloak.
Well, is your device's storage full, @real hamlet?
@night cloak Nope about 20 gigs left
What device are you on?
I'm pretty sure these are optimization issues but it has gotten to the point where I can't even react to enemies so bear with me
One plus 3t
Could be that.
Phone does good on paper. Does c-ops and ROS justice too
Hi there! Im having trouble finding information about the season ending. So I know the RP season ends tonight at 0:00 UTC, but can we still gain rank for another day until the season locks on the 16th?
I'm in Diamond 1 on Duos and I'm really pushing for Crown 5 before the season stops letting us rank.
@willow dune thanks , i noticed that most of the time i'm orange and my friend is yellow , i get sad whenever i get another colour or if my friend does it confuses me xD
K
@real comet probably we have all day tomorrow to rank up. But Iâm not sure. Iâm also will be pushing to Ace because I didnât have time before.
@polar turtle Cool hopefully that's the case. I always forget how the system is every season when this time rolls around lol. Good luck with pushing Ace!
@real comet good luck you too.
@livid hound Sir My Id Just Got Banned Can U Please Help Me Get It Back
Sir My Id Just Got Banned Can Anyone Help Please
Okay this person is always streaming and had like 42k followers.
Can we please have this page or account shutdown
@slender mason pubgm discord staff does not have any direct contact with the devs. All you can do is report them @slender mason
Sorry for the double ping
My bad
Okay, fair enough. Thank you. I did report. I'm surprised Facebooks new gaming service made them an affiliate
No worries bro :)
Can any one help me? My account got banned for no reason for 2 months can anyone help me, i was pushing for Conqueror i was in #520 in asiađđ @pine nymph
why are players getting too much banned
@teal cradle can you help me?
@teal cradlei got banned 5times from 4days bro
I was playing 9 Hours a day for Conqueror
wait a minute
I will kill my self if they will not unban me
how old r u but plz dont lie
@stark crown Use the file claim button ingame.
@tidal mist they are not replyingđđđ
Also no talking about suicide anywhere,Get IRL help if you have these thoughts for a game.
@stark crown no reason to get that upset just a game my friend.
did u get a pop up about the six hours break
@stark crown real life means so much more than a game.
r u under 18 or above?
@stark crown Be patient young padawan,they'll reply soon.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@pine nymph but banned me for nothing, i got 11 kills and got disconnected message and 2 months banđđđ
@teal cradle i am 15
@stark crowndid u get the message saying if ur under 18 or above?
@stark crown sometimes things happen but your life is so much more important than a game that is free and can find a different one.
i think u pressed no and then the game realized that ur below 18
maybe for that if i am not wrong
@pine nymph yeah butđđđ whyy they are doing this
@lime juniper I Need Your Help My PUBG Account Just Got Banned For Using VPN Please Help Me
@stark crown seriously though man, I get it might be a figure of speech and might not have meant it but I don't take those things to easy seeing as my girlfriends father took his own life. It's something your loved ones don't move on from.
i am feeling deppresed day by day i am thinking that one day my account will get a ban for 10years for no reason
@pine nymph thanks bro!! I will not do ny thing wrong, bur pubg is my life
@pine nymph bro can you talk to someone please??
@stark crownno one will respond
@merry pollen It was already said that playing with VPN has a slight chance of getting banned since the game might detect it as 3rd party plugins.
At this server,we are the discord staff and we are unable to interfere in your account suspension.
Use the file claim button ingame to contact the customer support.
if they respond they might respond after 1 week
When will be the companion feature will be avaliable
@teal cradleđđ hell season will end soon! And i am 520 asia
@stark crown ever need to just vent message me bro. This might be game but we are real people and at the end of the day we don't want to see something bad happen. Thanks for clarifying that for us.
@stark crowndamn ittttt i am feeling so sad for u man
@tidal mist ok bro thank u for the info
@stark crowni am 1 year bigger than u
@stark crown to be honest I have about the same power of getting in touch with them as you do.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tidal mist Please I Need Your Support I ALready Send Many Messages In The Claim Button
@merry pollen We cannot help in that... all you can do is wait.
@pine nymph yeaa brođ, i am sorry, maybe i will leave this game now!đ˘ Focus on my studies
@tidal mist Like 10 Years Sir
@stark crownthe anti cheat sucks balls
@livid hound can you help me?
they r banning innocent people instead of hackers
@merry pollen prolly new game by then so don't think you'll have to wait that long 𤣠:
cmon pubg mobile not fairrrr attt alll
Man
@teal cradle yeaaa you are right and Hacker are on #1 and no one is banning them
i have a video for a cheater
Where can i upload it so he gets banned ?
They are selling their hacks
@stark crownyeah
@wicked tinsel upload and send to customer support ingame.
@stark crowni suggest u to wait for the update it might be a bug
@wicked tinsel try youtube or facebook i hear they allow video uploads.
@teal cradle Can you please take this to #chat ?
This place is meant to provide ingame help
@tidal mist they have upload option in game?
i am helping @stark crown
@pine nymph upload it to my friends who work in tencent ?
Wtf is Tencent doing, banning innocent people and leaving Hacker who are in #1 @tidal mist
@pine nymph Nope,They can upload and share the link
@tidal mist why don't you bann them bro?
ahhh ok that makes sense yeah best option right there!
@stark crown All we can do for now is report them đ ,We are discord staff not the ingame staff.
@stark crown we are discord admins not in game admins.
And you tell me about any game admin can i talk to them?
A guy is accessing my account, he changed my name. I changed my Facebook password still he is able to use Facebook as login. He is using some moded pubg app to do this. I have attached account id below. Please give urgent help
Character id- 510808075
@stark crownmaybe ur ban is bacause of a bug tomorrow is the update
The game support doesn't give a **** about players
I tried 15636446 times
@stark crownu might get unban
@teal cradle ok i will wait
@pulsar folio Contact the customer support and message exactly to unlink the account the hacker is using.They'll unlink him out.
@teal cradle ok thanks brođŠ
@tidal mist how to contact them?
did u water the tree in the rozhok
@pulsar folio thats not how facebook works, that is not how pubg mobile works. If you changed your facebook account password enabled two factor authentication and made sure to sign all active sessions out of facebook then someone has access to your device.
@pulsar folio The help button ingame
Trying since yesterday
@stark crownur welcome
@teal cradle Stop discussing non relavant stuff here,next will be a warn.
@pulsar folio Message them exactly to unlink,they'll do it.
@tidal misti am trying to help chill bro
Yes,but take discussions to appropriate chats :)
ok
Any info on the update? Other pubg group on Facebook admin said it was happening today?
i am trying to help everyone because i know what they feel now
@merry pollen have you play a game while using vpn
You don't say lol I know that but there's nothing there so I asked here
That means there's no official information yet.
@vagrant onyx No
An admin on the pubg Facebook group said they had official info it was releasing today
When does the season reset?
@wooden oasis i guess when the 0.12.5 update come ( which is in date 16 March )
And that will be tomorrow
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
It ends in 5 hours @odd temple
@ebon nacelle Do not believe anyone else other than the official accounts please.
@vagrant onyx link me to that info?
It has 200,000+ members? That isn't the official one? @tidal mist
@ebon nacelle that's the official one.We haven't received any info yet tho
@odd temple yep
Thanks
@pulsar folio contact facebook support
( they will ask some stuff to verify that you the one who own that account )
@ebon nacelle cause that happen in season 5 ( but maybe late update of fixing something or optimizing )
why did they guy who used vpn got banned but he didnt play a match?
Idk what you talking about lol
thee guy up in the chat
Me ? @ebon nacelle
dark sid
Yea @vagrant onyx lol I was just asking if any other official info was available on the update
But nvm now
no one has an exact time to the update
@ebon nacelle after the royal pass close ( the new update should be out in 1 days ) not immediately when its close
Than also after 1 days the new royal pass will be open
Than the tier will be rest
You're playing on emulator @stark crown?
@stark crown your account is blocked for 2 month only
You can read the pinned message in the channel
Read
@stark crownman update it
I was playing in mobile
I cany upload it in game support :/
@lime juniper can you help me?
How may we be of assistance?
@stark crown make sure to download it from google play store after the ban unlock
@lime juniper my account is banned for no reason
Or apple app store if you're on IOS
@lime juniper i didn't used any hack or cheat
I was just pushing my rank took 11 kills got a banned message of 2 months; @lime juniper
cracked version
What is cracked version!? @teal cradle
@teal cradle no bro that's my original game i was playing from season 2
@stark crown where did you download the game from?
@stark crownthen i dont know
@dense ridge Google play
U sure?
@abstract pulsarit is like playing with players from a version to another
or not downloading it from the official store
@stark crownwhat r u going to do now?
2months are better than 10years i think
@teal cradle don't know, checking my account in every 5 mins
@teal cradle. Bro it's not about time it's about conqueror
@stark crownbro dont bother ur self checking just wait 2 months or talk to somebody u know in tencent
@stark crowni know i feel ur pain
everyday playing for 9 hours
@stark crown you cant play in whole season
i wish i work in tencent
đđ
no he can in one month