#questions
1 messages Ā· Page 457 of 1
@tidal mist due to internet blocked in our 4 district for 3 days that is why i couldn't collect my UC of prime plus subscription . So how to get my UC
That is my problem
You can't
@fathom marsh i see you watch araiya san
@tidal mist why
@haughty cypress #chat š
@cosmic basalt because that's not PUBGM's issue, not collecting UC because of IRL/personal stuff cannot be resolved
@tidal mist any kind of solution
He literally just said "cannot be resolved" š¤
Yeah buy more UC.
@tropic ravine do you have a min? Want to ask something about pubg accounts..
What's up?
Um so I had my account associated with Twitter but I ended up deleting Twitter totally. However my pubgm account still remains in the game is there a way I can access it?
Did you link it with another social media account, @last ermine?
nope just Twitter as far as I remember
Then it's difficult unless you have a device where it's already signed into your PUBGM account.
You may contact customer support through email since we cannot help with your account access here.
ooo I see now tbh I thought it would be completely lost but I can still see it and add it as friend on pubgm so I was curious about it
It's really weird how it is still there and everything is still the same o.o
Thanks for hearing me out š
The account is stored on the PUBGM servers,your Twitter acts as an access key to your account.
š
ooo I see thanks again!
@tidal mist Lmao I didn't expected this but not disappointed
?
It needs more rp points to buy that Kar98 skin. I thought all my rp points will be stored and it will be one tap. xd
Ooh
I guess it is only for Elite plus members only as only they can have such advantage
You're doing it on the last day lol, obviously it's not gonna go that smoothš .
Anyways move this discussion to #chat since your issue is sorted now.
When will 0.12.5 come?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
When will season 7 come then?
@bright narwhal Patience you must have,young padawan.
I created a new guest account, the spectate option is not there in settings
@tidal mist is the thing where you can collect on days you missed for UC or BP?
anyone official here?? i want some info about pung
pls reply
@tidal mist @night cloak
@cosmic gazelle The user might have disabled it.
@young shore Not for UC.BP you can.
@spring night Yes?
It's allowed.
can ban us?
No.
okk..some ppl saying if we use vpn and say connect to taiwan and collect reward from there thn pubg mobile will ban us ! is it true??
Nope
look i use vpn and collect items from there ..so u have concern about my account
I recommend not "playing" using VPN, lobby should be fine.
@tidal mist thanks a lot manā„
Np :)
no no i dont play..just connect and collect some rewards available on that server
Any indonesian or malaysian support here? did they change reward token for glory of ramadan event?
used to give 15 ketupat tokens
now only gives 5 ketupat tokens
How to look for Companions?
@vestal fable idk indonesia but i know free stuff is good there. š
Damn the evnt got nerfed hard
yes.. first time i got 60 tokensš¹
@maiden cypress @dense ridge i tried all of this stuff before, time and time again, but it doesnt work. Thr problem is in the game, it wasnt there before 0.12
that was weekend event when 30 doubled to 60
W-when s-s-season 7 p-pass??
@night cloak 18th or 19th may
@night cloak No exact date confirmed yet
17th may
@night cloak and @past birch if your right, i might get you two a season pass
#chat
On 17th season pass7 be there but will be able to register from starting 18th of may
For giving beta suvery.. Were do we get reward in live or beta
Is there any update or notice about items spawning in late off drop?
@inland plaza live
@inland plaza #575354879439142912
@fathom blaze Not anything yet,it has been reported several times tho.
ight thx g @tidal mist
hello
Also ive been getting a POV bug when dropping, my character model is farther out than normal and i wont be able to look down dirctly resulting in a slower drop has that been reported as well or no
So, I play the game on iPhone 8 plus, with the latest iOS. When Discord is in background (because I use its call to communicate with my teammates) the game freezes every 3 minutes. It's unplayable. Testing the problem, I noted this only happens using Discord. Anyone has the same issue? Do you have a solution?
@fathom blaze #555492558428700682
@wanton pebble It's a discord sided issue, not PUBGM
cant type in it
@tidal mist but the freeze is on PUBGM
not on discord
i can still hear and can speak on discord, but the game is still freezing
Yes because discord is consuming your memory
@tidal mist. I gave the survey.. It shows reviewing
So When do I get it
u should just use a different device for discord, since discord messes with the games vc itself and it takes up alot of usage on ur phone so if u also have extreme framerate which makes your phone already overheat adding discord is just making the problem worse
its only happen to ios user
@fathom blaze see pinned messages in #555492558428700682
yes
@wanton pebble Discord support
do i type the message in a sepp chat and pin it
@inland plaza when they send them to everyone,no ETA
@fathom blaze read the pinned messages in that channel to see the procedure of submitting a report
meh too much work when i could of just typed it out, gn
how about facetime call? when i did facetime call, and playing pubgm, it crash too
it means pubgm has a bug
not on discord
not crash, but freeze
Lol Pubg itself is a heavy game... u cant expect to run an app parallel to pubg
Dsnt really matter wht phone u have... u should run 1 app at a time to avoid lags
Its not a social media app
how about android user? nothing happen when u play and use discord at the time
even the spec of their phone lower than mine
Says who?... ppl on android device prefers to talk in-game rather than using VC coz there is always a lag
Now even if they try to use both the app they have to accept the lag
Says who?... ppl on android device prefers to talk in-game rather than using VC coz there is always a lag >> my friend that use galaxy s9 , using discord and pubgm at the time but it didnt freeze
eh, i dont know any android user who prefers in game chat over discord
lol
even i personally find discord 10x better than the buggy in game chat
@haughty cypress i knw tonnes who does that
see?
hmmm š¤
what device that u use? @haughty cypress
samsung tab s2
and u prefer using discord than ingame voicechat? @haughty cypress
yeah
it didnt freeze right?
no
well, if you mean that my game isnt lagging at all, then yes, its running normally
@haughty cypress how much is ur ram?
@wanton pebble ur?
3GB on iphone 8 plus
do you asking on ram on apple? LOL
please read about ram on apple before talking to me
Idgaf what device u use....
and compare with android with BIG ram
it was a bug lol
im trying to report in here
dont talk to me if your phone still using gfx tools to get smooth extreme setting š
Who uses Gfx tools? I play with ingame graphics settings
Lol am an ios user too
My device is not apple
blocked
I dont wanna argue abt anything here... its support channel lul
<Luk at him triggered>
@night cloak what happened my friend?
My friend created a clan but this time his account is ban i don't know why. I'm co-leader in tha clan . How i register my self as leader of clan.
Sorry my eng is weak lit bit.
U cant register unless the leader appoints u as leader.. u have to wait for the ban to remove from his account
I guess
@night cloak try to connect Tencent about it
but i donāt think its possible
@weary kayak so i have to wait 10 years . Hahahaa
Ahah
Lol what did he do??
just come back after 10 years in summer
@night cloak u can create a new clan with 50000BP and invite ur clan members to ur clan
Yah ^
@night cloak make a new clan
But its will take some time unless you get some active people and working for clan
Is there any season system in clan
@night cloak yes
When this season expire.
@night cloak there is every new season activity
As soon as s7 starts i guess
Or maybe before that
So its pretty close
However u have to start the clan from lvl1
Lvl0?
But there season activity will rest to 0
@weary kayak lvl 1 ... ok
Right now my clan lvl is 8.
This is what u need to knw...
- U have to leave the current clan in order to start a clan
And my clan points ?
- Ur season activity will be 0... so make sure u buy the items from the clan shop with ur clan points before leaving
Welcome
- Ur new clan would start from level 1 and all the og things in shop would be locked
So u have to level up as u progress
Good luck with ur new clan
I am not sure about what you said in point 2
But point 3 are correct
@vagrant onyx
In point 2.... since u start in new clan.. the clan points would be set to 0... so the season activity in previous clan would not be taken into consideration
@night cloak I had same problem level 9 clan.. Contacted pubg and devs and not responses... Created new clan around 2 week ago now level 4
Pubg randomly crashes while entering a match
Problem was we had 50members and level 1 gave only 30 space... It was sad few members left
@inland plaza clan points
If i make new clan then what will happen with clan points . Is it start from 0.
@night cloak ya sure.... No connection with old clan.. U can't also get the same clan name
Right now i'm co-leader in current clan should i make a new clan or stay in clan.
@night cloak you keep your clan points when you leave a clan.
clan co-leader can't buy rename card. Thats it. @inland plaza
@flint garnet can i able to use my previous clan points in new clan ?
@night cloak yes
@flint garnet oh this is good.
@wispy matrix ex clan mate
@marsh tusk It has been reported and will be fixed soon
The devs are not machines,it takes alot of going through the code and finding errors to fix bugs.
@night cloak power abooz, kicking anyone you want.
Dude how you gonna call yourself a nicer man , when you just called some1 an idiot
Take this discussion somewhere else
ah idiot
Please avoid going off-topic. You can have unrelated conversations in #chat.
ugh, @grizzled lark sorry, i“ll try another way
@onyx cairn you may not get banned but you will not receive items!!
Ah thanks!
@woeful yokethat also happen with my squad also.
Hmm yarr the should optimize the game @woeful yoke
Bro can emulater play crew challenge?
Is there an email to contact the support team for the game? I tried the one on the Google play but it say it's not sending
@glass badger, 15th may.
But when on 15th may r u indian?
@brazen geyser Only if your whole team is playing with emulator.
On Night or On Day
@glass badger 12am or 00:00 UTC
R u indian?
Yes.
Is there developers in this discord?
Pls add death cam in Pubg mobile
You can contact Customer Service in-game setting or refer to #481198147478224896 6.1, @opal sparrow.
@night cloak thank you so much I appreciate it
This game will be dead in 3-4 months if they donāt
Please ban hackers. No. 1 Longshot in India is hacker. He even playing crew challenge using hacks. This game will be dead in 3-4 months if PUBG official donāt take any action.
I have selected Notch setting in settings but its not working
š
Please help
Of i dont mond me asking is s7 gonna come out on thursday which is a day after s6 ends?
@night cloak s7 probably gonna release 2 days after s6.... it definitely wont be live as soon as s6 ends
@brazen tinsel pubg devs are trying their best to ban hackers... if a player gets considerably high number of reports.... pubg will take action seriously... but if no one reporting against him... it might get an escape
However the new updates are trying to block any hacks thats been known to the community so far.... the anti-cheat engine cant be 100% accurate... so its upto the pubg community to report hackers
@weary kayak These hackers do live stream on YT and sell thr hacks. Donāt you think they have been reported many times ?? They claim to have Anti Ban hacks which prevent official from banning them.
I must say its a failure of PUBG that they even climbed to Top rank inspite of many reportings.
@weary kayak I am playing PUBG MOBILE
Suddenly my camera angle changes to back side
Plz help me...
Hey @night cloak sorry for ping but i need help about game
@night cloak Probably few days (possibly 3 days) after the closing date of Season 6.
I lost 100+ uc without any reason not even opening any crate how to contact pubgm i can't find way to get my uc back
@weary kayak Aim suddenly shifts to east side
@nova dagger did u try to use any UC glitch recently?
@night cloak does this happen when u open up an inventory
@nova dagger Contact customer care through the ingame help button
@weary kayak yes tried a recent 50 coupon tried does tha effect uc?
@night cloak The bug is known and it has been reported already.
@tidal mist thanks m8
#banhackers
If its item heaven remove smg pistol and shotgun then š„
@cosmic iris Is it because you're weak with shotgun and smg?
Not really i got chicken master title tho, but the spawner is the problem here
You know shotguns are extremely cool in short range and pistols come as handy when you need a quick shot? :) Iteam heaven means you'll get the every possible weapon ingame on the floor itself.
This issue is already reported in #555492558428700682, @compact raven.
My pubg account has been hacked by someone
@tawdry tulip Which social media account?
@night cloak i have issue with notch setting
@tidal mist what difference with all weapon then?
@tawdry tulip try changing password
My facebook was totally disabled and when I am trying to login via google play it says this account is not for global version
But someone changed my ingame avatar
Is it showing your device doesn't support global version??
If your Facebook account is compromised,PUBG cannot provide help
Your Facebook account acts as a login key to your PUBG account.
@tidal mist I have linked my pubgm to both facebook and google play games
@midnight lantern no it shows that this account is not for global version please login in vietnamese version
@tawdry tulip did u play on emulator?
@tawdry tulip someone already face this issue
Do you play Vietnam version?? @tawdry tulip
@midnight lantern i never played vietnam version . i dont even know it exist and i am from india
@weary kayak No
Can't you login to your Facebook account?? @tawdry tulip
No i cant
@tawdry tulip Contact customer support through the email/ingame button
@Arctic They are not responding
@tawdry tulip Once a game is logged into Vietnamese version they cannot play in global. The support won't be able to help you as it's permanent. Download the Vietnamese version and play there or open a new account in global version.
What about it, @night cloak?
And next time take adequate measures with strong passwords, avoid clicking malicious links or downloading malicious stuff since that ultimately leads to compromise your account(s).
@night cloak i enabled notch setting but not working
Have you tried repairing your client?
Best to add a 2fa.
Repair?
@night cloak I never played vietnamese version before . i dont even know it exist. I bought royal pass elite and gun skin in my account. I have skins to nearly all guns
Ok wait
@tawdry tulip You just mentioned that your account was compromised, maybe the person in question did it.
U mean repair my game?
Yeah.
Ok just a sec
@awwes yeah! He changed my ingame avatar
@tawdry tulip Alas.
Your account is more or less permanently compromised,next time stay catious @tawdry tulip
Usually customer support should help in recovering account by locking that account out
but customer service in- game is another story
Not working, @night cloak.
@night cloak Settings -> Graphics there is a setting for mobile phones with notch
what's the exact issue?
I enabled notch setting but its not working
Hello, @zenith light!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Doesn't work for me either.
Perhaps you can submit a bug report regarding that issue, or react to an existing one?
You have same problem with notch?
No.. now i understood that thia game cant ban hackers.. that guy was in conquerer.. should have been ban earlier.. lol. Great game
Yeah, @night cloak. Although it doesn't affect my gameplay that much, it's still there.
@night cloak i reported that issue in game
Like 10 days ago
@night cloak which phone?
Ask one plus community how to hide notch for games , does it affect other apps too?
Nope
If it's a phone issue only the phone community can help , my poco f1 had a similar notch issue . Had to search how to disable notch for pubg
because I can not open the game if the vpn is activated
@vestal fable no, its a game issue
What exactly occurs , any screenshot?
Ok , did your phone get any major update?
Nope
sometimes when they give updates they makes changes to notch
Ohh
Yeah my phones have had notches removed and added , also they get their sizes changed in updates
Hmm lets see
Best try one plus subreddit if any other one plus users have faced the issue they can give a solution @night cloak
@vestal fable yep
Hi, can i get help via this? my account was stolen and wanna get back again, made support ticket and still its investigating i think
Can one get ban for using VPN?
You won't get ban for using VPN if it's in the lobby only, if you play a match then there's a small chance that you may trigger the anti cheat and get a 5 mins ban @coral maple
@night cloak I got a 10 year ban wtf
Did you get a 5 mins ban before that ?
@night cloakno
Usually you get 5 min bans then they turn into 10 yrs
@coral maple nah they said no
@vagrant onyx but my account is ban?
@coral maple have you play a match with vpn
No idea
Bro you can use VPN to buy offer in other country
@vagrant onyxyes
I didnāt know about playing while using vpn
On pubgm reddit @coral maple
@night cloak but why 10 years š²
Did you get 5 min bans before @coral maple
@night cloak no!
No idea
@coral maple bruh i recommended you to contact customer care than
explain problem and how its happen
@vagrant onyx how?
Maybe they need to look into your account
because some people might use hacks
so they will not get unbanned
@coral maple the way they responded like ( you have to wait until the pan period time expire )
Which they say wait until 10 years for ban
@vagrant onyxš yeah
I'll be dead by that time @vagrant onyx
Did you win game while using the vpn , do you use gfx tools and did you purchase any u.c items on vpn
@vestal fable i used VPN so I could play with friends from other services
@vestal fable GFX tool will get you banned
I k
Cause if you use gfx tool than you will never lagg again
@vagrant onyx O wow I didn't know that I also use it
I heard this while ago
@coral maple i mean did you get chicken dinner with vpn? or use gfx tool to play game?
But i donāt know about now
@vestal fable To be honest no
Did you purchase anything with U.C while on vpn
So you got a ban cuz of GFX tool not vpn @coral maple
something must have triggered the anti- cheat to give ban
@night cloak but for 10 years š š š”
@vestal fable you can say also like did you open create while using vpn
Hackers are increasing and tencent is busy banning users using gfx tool š š
some items like those purchased from lucky shop show as unusable
When will tier reset?
When new season starts
@frank current cause you can change with how you play ( and never lagg again )
Than mean there is cheating
when is that @vestal fable
VPN is not a hack tool
Probably 1 or 2 days after this season ends
@vagrant onyxbut wht abt hackers
It does not give you an unfair advantage at all
@coral maple ikr!
@vestal fable should be after 1 days or 2
its will come
@frank current yea hacker should be banned
they should ban using ID number
@vagrant onyx I just wanna know what's up with the 10 year banš
Its will be much easy
@south epoch 3 days
@frank current you can like post proof ( a video is better )
With his ID number
You can look or search player using there ID number
@coral maple yea bro its should be a mistake
And they should unban you
Hiii
But just dont use vpn while playing
For using VPN and GFX Understand if they penalize me at least one year but come on 10 years I've spent so much money on this gameš” @vagrant onyx
@coral maple you can get 10 years ban even without hacking
Wow
You can get a message say date has change and you have been disconnected
that maybe happen if a lot player in the match report you
@vagrant onyx So how to I fight back or try and get my account back
like killing while using a glitch
@coral maple i recommended contact over email
Or try contact @lime juniper For now
But bro
You might delete the game
Than after few day or a week you will get respond
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@vagrant onyx email š It's the same story an automated reply telling you to communicate with support in game
Please refer to FAQ 2.9 in #481198147478224896 for further information, @coral maple. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
That is all we can say. We are unable to assist with account suspensions here.
@lime juniper hey but what if he get fails 10 years ban
@coral maple yes bro like i told you
@coral maple a question say
What was your level ?
have you spend a money in your acc ?
@vagrant onyx I've spent 10K
If yes ( than just delete the game )
If no ( make a new account and try not to break the ToS )
And I have all the Google receipts
Than will not help you @coral maple
Trust me even if you show them
And I just hit level 61 With a collector tag and over achiever obviously well likedš š š š
that will help you if 1 point
If you bought in item than you lost it
Or you bought a UC than you didnāt got it
@vagrant onyx ok I c
....
Be careful they tell us to go to general chatš @vagrant onyx
Yes
how to have japanese voicelines for quick chats?
@frosty knoll wait i am try and till you if it work
@frosty knoll There's 2 ways,one is editing game files which is NOT allowed and leads to a ban,other is playing the Japanese version of the game
there is?
There's a way but it may get u banned @frosty knoll
i meant the japanese version..
Hey
Yeah there is
Yes, exclusive to Japanese players.
@everyone Can someone DM me the PUBG INDIA discord server
i played with some people today and they have japanese voicelines. they are not even japanese..
oh. tnx for answering. ill try hooking up with jp version..
@solar glen #504819353049628683 and select emulator roles, then use the emulator support channel.
@tidal mist why my friends character not showing up next to mine in-game profile ?
@night cloak you have to send partner first
Or he send you
If you cant see character try to un-partner
Than partner again
How can you enable vaulting button? Like Athena gaming or anothers players?
@vagrant onyx How to unpartner ?
@night cloak Open the synergy menu and send partner request to your partner.
You can unpartner in the synergy menu
@night cloak Settings
I can't find the option
I guess
some people have the jump button divided into 2, jump and vault
Yes, it's on korean version.
And you can play on korean version without getting banned?
Yep
do you have any idea when it will be added to the global version?
if i unpartner i can't connect again for 7 days it says.
@night cloak yea bro
š¢
You mean cant do partner for 7 days ?
@night cloak maybe the characters is glitched
š¢
how can i contact the support of pubg mobile regarding to my twitter account? ( via email ) ?
@lost wadi Use the ingame help & support button.
Is there any way I can find a player who changed his IGN? I accidentally unfriended him, but I do know his previous IGN.
@dreamy cipher nope, you can only access him by his character id other than ign
Pubg best tweet we have fix the bugs etc but whereš
@night cloak No exact date yet
There must be some way? I think pubg mobile could have that data, which also help players get their lost accounts back
This is where you are wrong. To be honest, customer support of pubgm is crap.
You'll see too many banned players complaining here that they didnt get any reply from customer support even after few months
š©
I have sent this issue to Pubg-m via the in game support button, hoping for a reply
I have been banned my account for 10 years I did not violate the rules of the game did not do anything wrong
I sent to them on email but no responsed
Staff of this server are not in any way affiliated to tencent. All you can do it file claim from the option given in the ss.
Sending ss here wont work, believe me
@wispy matrix where can I sent
Use "file claim" option. Thats the only way
@Ken Kaneki#2943 they don't respond
@patent nymph The discord staff is not the ingame staff and we cannot help you.The only way is contacting customer support.
Also false bans are not possible,did you use a GFX tool or something?
Hlo
@night cloak what is your ios version?
@night cloak Can I see a screenshot?
@night cloak unfortunately PUBGm isnāt going to work on that device. Even though it says it will. It may in the future if the game is optimized, but we have no information on that.
@night cloak date 17 or 18 should you get in-game update ( not from the store )
Check back afternoon ( depend where you live )
Show us a screenshot please.
@patent nymph dude how did you got 10 years ban ?
@vagrant onyx He don't know.
@night cloak is he like he open the game one days and he got that ban
Worried
Or maybe his brother play with his acc
@night cloak Btw as @next shoal said, the iPad Mini 2 is 5 years old device. And even your friend may open the game it will cause issues like crashing during matches. It was supported before but after the recent Vikendi update, the dropped support for iPhone 5s and similar devices.
@night cloak first its came on ps and pc than Tencent made it for mobile
PubgM only 1 years
It came to PS only 6 months ago. @vagrant onyx
@night cloak make sure to have the latest IOS version
@night cloak Alright.
@night cloak i test ipad mini 4 on pubgM graphics was sit to lowest š©
@night cloak for old device you may need it
If i headshot someone with a sniper it will not register, it will just show blood
@night cloak i recommended you to get ipad mini 5
@vagrant onyx Well, that's 3 year old. The game should run fine on iPad 2017 and smoothly on 2018+ devices.
@night cloak u can play codm congratsš
Hour
@daring heart There's no ETA.
Ok, sorry
I am facing problem in Server did not response and request time out
please help
can i transfer vietname id to back in global
@daring heart date 17 or 18 should you get in-game update ( not from the store )
Check back afternoon ( depend where you live )
I can use vpn for get 50 coupon scrap 25 hero,s crates and 130 silver fragements?
I getting ban?
@daring heart You can get it however you it might be unusable in your region.
@daring heart nah you will not
But try not to play with vpn always
Ok, thc
Thx*
My friend getting ban for hack but it is not have hack....where? It playing with6 fingers..
Sorry for bad english
@daring heart They probably used something and hid the truth from you.
Or maybe they don't know how they got banned.
Ok, thanks
Pubg is banning some innocent players and leave the hackers?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Ok! Thank you
I've been using gfx since pubg came out ,no ban so far
@daring heart it's not about hack or not its about modifying game files, system detects it as same as hacks
It doesn't matter if it's hack or not, using 3rd party apps may lead to face the evil God anti-cheat engine.
@daring heart using gfx tool is cheat
@daring heart
They are so many hackers not only 1 or 2
Lol
@night cloak use vpn but play while using vpn ?
So it is allowed to use vpn ,but you shouldn't use it
@night cloak i agree
We can use VPN. But sometimes VPN apps has additional features which might trigger the anti cheat engine, that's it.
You are allowed to use it. We just don't recommend it.
@night cloak , where can i report bug?
@sage pawn First scroll through the page in #555492558428700682 and see if someone already reported the issue or not.
Nobody, i see
If not, checked the pinned message there in the channel, it contains a form link.
#unBanWhite
No
#unBanWhite
#555492558428700682 is only read for me @night cloak
My fire doesn't work any solution? (Already repaired 10x times)
I think movement speed is fine, or maybe you trimmed out the bug in that video. @sage pawn
Tap on pinned message there.
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
This is how you read pinned message.
:)
@night cloak Did you try changing button position?
No
Try it and see if the issue still persists.
I already try every method exist
Looks like I have to play something else
@night cloak it doesn't work at all?
Yeah
The worst part is I cannot kill the enemy
š
@night cloak That's unfortunate, check in #555492558428700682 if someone already reported the issue or not.
I rather not
I'm tired doing something pointless
Like that
Anyway have a good day
Alright. You too.
State your issue instead of sayin you need help.
Ok
I have bought rp season6.....i got 600 uc back as rewards but now it shows 0 uc....how to get it back pllz
Please help i need to buy rp season 7
Hey my rp is 100 and i have 625 rp points remaining will it be there till next season or it will reset to zero???
Anyone???????
I know no ones gonna reply in case of uc
Read the above message
@glad arch next season the rp will reset
@glad arch nah bro your 625 RP wont be there on next season
What about my problem
I suggest buying the hot pizza suit or if you have it open some create @glad arch
@dense ridge i am talking about the remaining rp points from which we can redeem things
@crisp cypress contact costumer support
@vagrant onyx thank you
@glad arch Everything will reset, you better spend while you can.
@glad arch redeem as much as possible, theh will be taken after season ends
@crisp cypress i know your issue
Is you contact support you might get free royal pass season 7
How to do so??
In contact button in game if you lost 600UC they might till you something about it
?????
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
You can go in settings, and click the "Customer Support" icon at bottom left, @crisp cypress
@crisp cypress via game settings
Do they reply there??
Ir isn't recommended since they'll give out a bot response, and that too in 24 hours.
They should
Well hope so.
But you might not get a fast reply
But new season coming on 17
Does your rp in s6 are 100 ?
Yes
You can contact the support directly and state the issue. If thay doesn't work out, Please contact them through a social site.
So yes contact them ( take ss of your rp 100 )
I have also redeem 600 rp above for suit
Please fix the ping issue in pubg mobile .
There is in game ping drop& frame drop in the game .
Please tell me how much Mbps speed does Pubg mobile need to be play game
When will you fix any ping issue you don't ever respond to public.
@crisp cypress are you the only one who use your account ( have you bought something with the UC )
Just remember
A minimum connection speed of 2 MB/s is recommended and better if you're playing on a far away server. If you're using VPN, please DISABLE it. @molten flame
@molten flame is i heard the ping issue come with the global version
If you play the other version like the Chinese version the lagg issue not there
Because Chinese version is handled better @vagrant onyx. Unlike the Global people, they don't care about your money neither about the game, since they're getting easy $
@night cloak 2MB/s = 16mbps
@night cloak have you ever try the Chinese version ( cause i read about it )
Its better than the global version in connection
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak i agree
When PUBG M gonna Ban Hackers ? Probably never , Crew Challenge Asia Server Top 100 Ranking , The Top ten crew's have like 40/50 kills per matches is that even possible , Without Using some kind of Cheats that's Detects playersb or just highlight enemy ? it's not possible for a team to get 40/50 kills per matches in any circumstances , we barely find enemies even after searching for whole map , And those top crew's find it easy and get 40 kills per matches , Is this how PUBG works ? Means our hardwork is just a waste ( Top crew's in Asia Have 250 kills After 6 matches now U decide what is Right and what is wrong ) And one more thing ( Top Asia Squad Rankings , players having KD of 131 and 90 don't tell me now they are pros ) , PUBG M please Fix this
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@lament gazelle Don't bother. Tencent doesn't care neither do their Employees. They get paid money to bail hackers. That's the thing. Instead of banning poor people with good items they should look for TOP people. The Mods here only provide help, they can't ban people directly.
Hello, @lament gazelle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume it is about pubg M
Yeah sure like PUBG will ban people. Reporting won't help mate. If people on TOP 10 are hackers and don't get banned, then you can't expect anything to happen.
But you can always give a try.
@storm flume in game Support and Reporting players Never work that's why I came here , I have reported like 10's of players before still they are not banned
@lament gazelle There's no option here to report anything related to game. Please go back to the game.
@lament gazelle bruh report someone will not get them banned even if they was hacker ( its depend hows the anti-cheat system )
@night cloak my hope was Destroyed by the Hope
My friend read what i said
Just enjoy the game mate, hackers will never get banned. If famous people don't get banned who hack, then smaller hackers are encouraged and seeing that more people try hacks. Anyways, have a Good day and try the in game report option.
@vagrant onyx Bro I'm not talking about some random player who use cheats and anti ban system can't detect it , But The F*cling Asia Top players everyone knows They are Using external plugins , Hacks can't they do it by using their support team
The game has millions of players daily,they cannot monitor each and everyone personally so there's anti-cheat system which is a self sufficient code which can detect cheats,now people do find ways to bypass it BUT sooner or later it gets updated and the hackers do get banned.
@tidal mist i agree
What about the top 100 people in each mode? All of them have a 54+ KD.
And I'm pretty sure PUBG has the decency to go look out instead of releasing a new outfit per day.
They'll get banned eventually.
@night cloak its nothing of what i see
Again I'm Not talking about some Random Millions of people But TOP 10 crew's that are holding their place and No one is Taking action against them š
The new outfits have nothing to do,those are most probably a graphics team work and the other stuff is for other people.It's not like there's 5 guys coding,adding skins, graphics and stuff.
@tidal mist they not enjoying the game ( they destroying the game and destroying the people who have fun and playing fair )
They never do, Mr India who's on TOP 1 solo has been on top 1 for the last 3 seasons.
@vagrant onyxyes i am the only one to use my account....i havent bought anything
Yea bruh even if you play 24 hour i will not get that kinda of kd and win/lose ratio @night cloak
Anyone no hope, PUBG is busy in Introducing new Outfits and Skins , Offers to earn , Not taking action against Bugs lags , ping issue and glitches and f*cking hacks b
afaik we did have a ban wave earlier,the person you're talking about is probably a very experienced one who knows toggling and stuff.
54+ KD is normal. You can't determine cheaters by their KD ratio.
@night cloak nah bro kd is like 130 or 120
@lament gazelle again as I said,the graphics team is different from the coding team.They are doing their own job.
I've seen players with 300+ kd.
Like total 150 round . 130 wins . 140 top 10
I thought this #questions is For writing down the Problems in PUBG M
@night cloak Yes.
@night cloak maybe ( i am not sure all skills )
Lol 54 Kd is not normap
54 KD is normal for the people who use cheats š¤
Vangetti had 114 KD in season 3. He was conqueror.
Haha true @lament gazelle
@night cloak then he is surely a Cheater
Vangetti live streams his gameplay and for sure he's not a cheater :)
This is getting off topic.
#chat it is.
@tidal mist bro you can hide cheat in stream just saying
@vagrant onyx I know about overlays but aimbots are pretty obvious lol
No Matter how good u play or control recoil and Do strategies but KD of 50+ is not just possible š u Can't survive every single game with max kills and win it
What is vangetti's in game name @tidal mist
That I don't remember myself,You can check his profile maybe.
@tidal mist more using plug-in
And more hacker in emulator
Anyways guys, this is for PUBGM support.Keep other discussions limited to appropriate chats please.
when the next update coming?
@night cloak you can call it as a freedom of using name
What
@marsh tusk i guess 16 from 18
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@marsh tusk update in 2 days
this rotating bug killing the game
@night cloak true that what happen in season 6
always turn to E,how to play this game anymore
@marsh tusk bruh the vehicle on sanhok sucks
@night cloak this bug occur to me when the last mini patch came in
1 mb file that triggering the bug
Like you will get easy killed ( and dont forget about the Snake in the last zone )
sadly deleting the file won't change anything
@night cloak except war mode
@night cloak yes you can
@night cloak its does not work in war mode or in room
@night cloak yes bro šš¼
Do I need to complete all mission or just a few?
@night cloak what ever you want you can do
Your wish
If u wanna reach a higher rank then do all
Like whatās the max level rp level you can reach this season while being f2p?
It isn't compulsory
60-65 @night cloak
hopefully they push the update faster
Oh man
before the season ends
@night cloak f2p?
Yeah
Highest rank you can reach is 100 @night cloak
F2p means free to play @vagrant onyx
U can only reach 60-65
I wanna reach 60 fast.
Lmao
If u unlock premium (600uc) just by completing rp missions every day u will reach rp 100 at the end of the season
Itās so harddd
1 day left
What's your current rank @night cloak
44
Forget about it
@night cloak level for free player that not pay the royal pass are 60 than after you reach more you will get nothing
Iām just switching servers and completing the missions
@night cloak same lol
I might as well try my hardest in the last day.
Im already rp 100
No regrets if I donāt reach it š
Did you miss any daily missions or weekly crates ? @night cloak
Nope
@night cloak if you pay 600UC for rp you have to complete all mission till weeks 7 weeks 8 ( depend )
To get 100
Oh boy
Plus the rewards u get the 600 uc back and can spent next season and so on
For which week ?
All weeks combined
And like 100+ kills to do : P
From week 1 till 8
Lets move to #pubg-mobile
Okay!
i also bought the street art for the kar98 from the redeem its will cost you 2400RP or 2400UC
pay 1 time only 600 uc = you will get royal pass for free next seasons for free forever
fully free2play kinda sucks
work hard for nothing
Gonna pull an all nighter today and complete all mission probably
@marsh tusk some people dont have the money ( so they play the game )
Donāt know about the Los Leones missions tho
@vagrant onyx you can actually save up little by little, that is just an excuse
@night cloak you have to choice Marimr map
I know
Or i dont know what you call that map
Please avoid going off-topic. You can have unrelated conversations in #chat.
overall exp getting all the free stuffs will boost your gameplay as well
will not go to waste
fix the rotating bug pubg
@marsh tusk i prefer recording the bug ( video ) than send it to #555492558428700682
@vagrant onyx they already knew actually, i came here daily just to remind everyone
the bug still there
š
The update is coming soon. These bugs should be fixed there. Not to mention about new upcoming bugs.
@marsh tusk yes sadly
Some bugs are just they donāt know about it ( and does it affect the game with 100% )
As if they cared
@polar inlet if they dont care ( more people will hack the game )
( more people will delete the game )
Idk if that's true
Top 10 is all cheaters, pubg doesn't do anything about it. But there is no increase in cheaters overall
I agree
People deleting the game is the least, they only care about the big users. They have sponsors, ppl who pay too much to have fun. They'll never go broke
Please avoid going off-topic. You can have unrelated conversations in #chat.
@polar inlet Move to #pubg-mobile
If u restart the game it fixes
Just not rendering
@polar inlet I did restart it. Everyone in my squad had the exact same glitch
It didn't get fixed
...
Va fan...
@half swan bruh
I guess this thing related to reduce lagg or high ping
I have no idea
its could a bug
@vagrant onyx no idea what you're tryna say the 2nd line.
Nothin i guess its bug
its could something related to graphics settings
Like if you change your graphics settings while in match that could happen
I paid 10$ worth of uc for next pass didnāt go through ign minishroud
xXminishroudXx
How to post in #481199198025416725, I have 59k followers on Facebook and 10k on Twitter.
Please contact customer service along with a screenshot of the receipt, @lean mirage.
Wir sind das beste Duo der
@raven wadi Not exact time yet but not much left until RP locks,go grind man.
@shy needle English please:)
I m 100 rp but still pushing tier
Ų§ŁŲ³ŁŲ§Ł Ų¹ŁŁŁŁ
car running on water
hello
@pale oracle report the drive using the ingame report button.
@night cloak This channel is intended for help & support, what's your issue?
my sis has been teak ana pan for an no reason so can you help me at thes
What? @night cloak
I donāt understand what you mean, @night cloak.
did anyone see oneplus 7pro 12 gb ram
Could you elaborate?
How's that related to PUBG? @teal cradle
No.
if there is anything wrong i could help anyone
does everyone have ramadan event?
or just the middle east
my sister has been pand for 10 years just because she played with a hack and it is the first time so I think the band must be for a 10 day? @pale falcon
Your account wouldāve been suspended due to violating the terms of service, @night cloak. This wouldāve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we donāt deal with that department, hence why we have a customer service. Please donāt repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
You can be banned if your teammate is hacking.
@pale falcon for how long?
How long is the duration, @night cloak?
I would suggest contacting the customer service.
@pale falcon thank you
S7 release time?
We donāt know for definite, @jovial wolf.
Hold the chat bubble
Ingame
Thanks buddy
You have to hold the chat bubble and then use your finger to move around the wheel, @pseudo bolt.
why is the game lagging so much?, like dropping of 70ms ping asia to whooping 700-800ms while my net speed is around 40mbps and ping test runs fine..
Also when enemy approaches, the lag is drastic.
I think thatās a bug when you lag drastically because an enemy is near, @rare bluff. Thatās happened to me before.
A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you, @rare bluff.
no, i mean it happens even when i m far away, sometimes.This has increased exponentially today.at the end of season
Iām not sure then, @rare bluff. Whatās your highest ping?
I donāt know if repairing would be successful.
hmm maybe 12.5 update fixes it off, i will try repair function to see if issue persists. will update you with the results.
800ms
Thatās fine, @rare bluff. You may tag me again and update me with the results.
The update should be happening very soon, weāre on the last week.
Try some alternatives. Connect with a different internet service provider for any changes.
If it makes a difference, you have the answer.
yep
WTF is going on? Every Facebook group related PUBG Mobile is banned!
@night cloak Elaborate?
@tidal mist Most of the community server(PUBG Mobile) has a Facebook Group (ex. PUBG Mobile, PUBG Mobile India). They call themselves official Facebook Group. It's ok. But, recently Facebook authority deleted or banned or removed all the groups thay is related to PUBG
I'll get you further information on this issue in abit.
@night cloak It's Facebook moderation which handles such cases,we cannot do anything about it here.
Those groups are cancer anyway. Post stuff like praising dynamo and calling shroud a noob lol
Hello @tidal mist or @tropic ravine I need to remove any friends from Facebook in PUBGM without removing from personal page., How can I do this?
If you are talking about removing your facebook friends from your game list, just disconnect Facebook from game and connect it to some other social account
@open light okay I will try it...
At wich time does Season 6 ends?
@nova forge tomorrow
Yeah i know but what time?
@nova forge 00:00 PST i guess
@nova forge Idk too but i think it will be in the morning
When season is end?
@tawny garden in the morning i think
We donāt know for definite, @nova forge.
@pale falcon where could i send or upload pubgm cheat video?
I wouldnāt recommend doing that, @clever inlet.
We canāt really do anything about it, @clever inlet.
Okay
hey my account got banned today for no reason i did not use any hacks i dont even use the gfx tool still my account got banned for 10 years . anybody knows how to unban it?
Your account wouldāve been suspended due to violating the terms of service, @mighty falcon. This wouldāve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we donāt deal with that department, hence why we have a customer service. Please donāt repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
We canāt remove bans here, @mighty falcon. Youāll have to contact the customer service.
They do, @last ermine.
They didn't even after 4 hours of waiting so I finally closed the app
And their email um I can't get past the automized email replier of theirs
If youāre not contacted within a reasonable timespan, you can send them a reminder. The response time can vary between some hours up to a few days, depending on the number of support requests, @last ermine.
Does somebody know how to fix framerate issues because I have the graphics down to smooth and the framerate to 60 put it keeps doing the same thing
Oooooh that sounds sensible also is there a way I can get past their email bot? Or the only way is to wait for them to reply first??
Iām not sure, @last ermine. Iāve never received a legitimate response from them myself.
Good day we need help...
Please state your issue, @trim pumice.
D: rip and the official pubg support doesn't even count mobile the only options I saw to submit a ticket were steam Xbox and PS4 weeeee
@pale falconthey r kicking players and banning them who waters the tree in rozhok
Help
@pale falcon
data exchange in the training section and account ban
i waw banned for 10min 5times from 4 days ago
but i dont go now for the tree anymore
@pale falcon how can we open the account
That actually happens, @teal cradle?
and another question what does this statement mean data has been changed and u have been disconnected
@pale falconit is is bug reports
@night cloak tomarrow?
another players r reporting about it too
Iāve just seen it, @teal cradle.
@pale falconyeah
There isnāt any way you can remove your ban, @trim pumice.
Youāll have to wait until the ban expires.
I'm on another server. So, how can I change my name on that Server? What is the process?
@pale falcon
but there was no rule error no where we stopped
How long is your ban, @trim pumice?
@pale falcon
10 years
@trim pumicerip
I donāt think thereās anything you can do, @trim pumice. They donāt tend to remove bans from accounts that are suspended.
@pale falcon if we ask for help from the authorities they can't
@pale falcon the issue was with the isp, there is repair work going on i think, however the 'near enemy lag' remains same. Thanks for giving your precious time.š
Thanks @balmy cairn for the suggestionš ...
@pale falcon whatās the terms and conditions for cyber-bullying?
Iām sorry for the late reply, @night cloak. You can only change your nickname in that server if the server owner has allowed it.
Merit system not working well? Iāve got -80 after killing ONE teammate.
And donāt tell me that I shouldnāt kill him. I saved him he and he was trying to kill my friend for 5 minutes. So...