#questions
1 messages · Page 453 of 1
ok
im sorry
my problem is I have been banned from the game for 10 years because someone hacked my device who can help me here
please 😰
Unfortunately, there isn’t anything that can be done. Bans are irreversible, and nothing can be done about them. You will have to start a new account regardless of everything you did to your other account.
Please leave me any solution I love this game very much and did not commit any error just penetrated my device please I want a solution
Can I pay money for this
No, you can’t. There really isn’t any solution, bud. The ban won’t be lifted on your account, and there’s nothing you can do about it. You will have to start a new account.
Well I'm really sorry but how a company and a big game like this game does not have a solution, even if the duration of the ban is reduced to 91 days
Is it possible to separate the Facebook account link from the blocked account in order to create a new account or delete the account
They don’t have a solution because if they gave you a solution, every legitimate hacker would claim they were hacked to take advantage of it. It is not possible to unlink accounts from a social media account unfortunately.
I have Good internet connection of 3 Mb/s but still I don't understand why ping goes above 200ms in all the maps. Can you guys please explain?
Are you going to do anything with cheaters ?? !! It is simply impossible to play !!!!
Hello, @uncut ivy!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Please read this channel's pinned messages for further information, @primal aurora:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
This week's R.p missions are toughest of all the weeks , it's not impossible but takes more time ,P.S already hit R.P 100 but this is sad that the final week missions are so time - consuming find 6 flares once in different match.... Way to push sale of skip cards >.<
@vestal fable👌👌
@primal aurora try changing your phone language to your local language
It helps lowering your ping
12.5 updates patch notes ??
Why cant i play pubgm its says 'no response from server' even tho i have a decent internet
Hello, i have spend over than 20000$ on my account since season 2 , and i have been supporting this game by streaming and exploring everything new you added with my viewers but i cannot take it anymore seriously when you gonna do something about HACKERS in game, Everyround i play has at least 50 players using hacks eveb reports are not doing anything anymore , either you give me a solution to this or im gonna try to sell this account somehow and quit this game once and for ever !
@distant falcon wait until the devs fix the issue
@night cloak try playing on a different internet
Why pubg adding companion?
It's a realistic battle Royale game then what will bird do in battle?
Lame update coming bois :)
@dapper oxide i only have 1 internet in my house
@night cloak mobile data
@dapper oxide i spend 300$ every month for my internet
@night cloak I think they removed it
They obviously should remove it :)
They should keep it realistic as it is now
@night cloak try restarting the internet
@dapper oxide ok
@rugged cosmos i think u should play pubg pc instead of pubg mobile
what about the money & time i spent here?
@dapper oxide done
@night cloak did it work?
Wait
@rancid epoch and everyone knows that pubg pc has even more hackers too
U can't do anything about it until devs do something
@rugged cosmos they doing the best they can to remove the hackers, if you see any report them
last anti-cheat update was since season 3 or 4 , and it only survived for like 1 week
And i Don't think that 50 players are hackers in every match
@dapper oxide help me
@night cloak now you stuck at the loading screen?
Yeah
Force stop
Bruh it's working
Just wait
If it still prevents you from playing clear cache, force stop
Log out and repair
I know you guys ain't the producer of the Vng client but this pops up everyday i login the game
Ok
Ouch asking for personal info
Ikr
@wise igloo ask one of the mods
Discord or game? @dapper oxide
Give them your local mcDonald's number and address
Discord
No personal question pls
@haughty cypress😂
Nothing personal
Idk what's VNG thinking in their head
Asking for Address is too much. 😠
Yes ikr
Is that official apk or downloaded from some 3rd party site?
They want you to be 18+ to play the game meanwhile 99% of vietnamese are gamers lol
From CH play
I downloaded it on the store Oof
@dapper oxide still no
Welp that's all I know
@wise igloo im gonna die waiting lul
Lul
nice servers tencent
XD
Maybe the servers are down?
True
Try play with vpn nd then reply
Oh ok
@night cloak
May be your ISP is not allowing you to play game @night cloak
What?? @night cloak
Try some vpn @night cloak
@noble cairn oh ok
Yeah....
@noble cairn
@night cloak Just use mobile data instead of WiFi. It will be fine.
If it doesnt work @night cloaki will sue you
Jk
@night cloak Haha thats happened with me too but with mobile data😂
Oof
I guess im gonna sue @night cloak now
@night cloak Lol.
It will work if you have mobile data, don't worry.
Ok
Pubg mobile contributor be like:
Us:Hey we gotta some problem on loading the game
contributor: We are 200% sure Thats not the game problem it eitheir your device or your network
@summer gazelle That's the usual workaround for such issues.
Wait wut
B R U H
@night cloak
@night cloak me too
@night cloak check pinned message of #555492558428700682 you'll see a form link there.
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Check pinned message in #555492558428700682
Oh ok
You can tap on blocked messages.
The game is getting more frame drops after 0.12.0. Why?
will i get banned if i use graphics tool to enhance the graphics & boost my games performance & reduce the lagging??
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@little dune ↑
how to spectate two player point of view in PUBG mobile customs ? 🤔
@grizzled lark i want help
Wonderful job pubgm game free of hacker no bugs no errors keep gng like this soon it will be the best game then now :v
@half bobcat the customer service can be limited but this is not the place to complain, please continue in #chat
I'm diamond 3 got an ace teammate how?
Does that mean matchmaking is broken and I can also get ace level enemies?
@cursive trellis it's fine buddy, when I was on platinum sometime I got matching with crown player
Dude I'm at diamond 4 or 3 and I got ace one @cursive trellis
Dusra server
Check it once agai
I doubt both where NA
maybe your teamleader changed the server
He might have changed the server while changing map
Oo
i don't change the map
Lul
yknow, i might just blame this on my connection
thats sad
Same
It keeps saying "request timed out" and "no response from the server, please try again"
I've been waiting 2 hours
Can anyone here tell us how to fix it
@cobalt palm @hollow current this is what happens when the server has a bad connection. check your connection and if that doesn't work wait for a bit. serverside issues are mostly fixed automatically
Thanks! @atomic coral
How is it 20h
classic bug
@cobalt palm @hollow current reopening your pubgm might help
🤦 Pointless reply

Matchmaking is broken, i was silver and i got a crown 2 teammate
@bright narwhal thats how matchmaking works its broken as hell
Atleast you got a better teammate im diamond 3 and i get matched with silver players lucky you
Im new here looking players to play pubg but i can't find anyone from here 😦
check in lfg channels
Can I get this bagpack parmanent need help
isnt it permanent?
I don't know please help
explain your problem in detail?
When I buy this mask can I get this bagpack parmanent
there isnt a timer on the backpack icon, it should be permanent
well, its illegal if they sold it as a temporary item anyways
Are you sure it's parmanent then I will purchased it
im 99% sure
I've been sitting here for 3 hours and pubg servers still not fixed yet
Not 100%
get ready to try and reinstall the game @cobalt palm
wise choice
What is the best server for opening creates
there is no best server for it
pray to god you dont get scammed is your only hope
my game stucks at main loading screen and game force to closes every time in my account and i tried repair,reinstall and factory reset my phone then also nothing happen
@gentle ferrysame here
any idea how it will get fixed ?
beta plz?
Hello any1 here ro help me quick with a few questions?
o.o
for the korean version you have to download it from the korean app store and you need a a we chat account i think
and im not sure about the gift card event
the korean version cant be linked with global btw
@raven hazel u aint support member but thx for help man at least ur doing a better job than the actual support 😊
lol yeah i was gonna say im not support
Idc bout l8nkin my acc i wann try opening crates in korean version cos apparently they hv better stuff and drop rates
yes they have a lot of free stuff, just search on yt if u really wanna download it
@vagrant onyx the bag is also available on the uk server for £8 along with 12 mission skip cards
Asked for a feature to PUBG Lite PC... And got that in one update later...
Mean while in PUBG Mobile... 💤 #news
Definitely have to appreciate PUBG Lite Devs, they keep working on improving the gameplay experience... Not like PUBG Mobile team working on skins and stuffs... Money eaters...
link download beta
I even asked them to move back the ping and network Singal to the top like before when they first changed the location... Still no work on it
whats we can do here can anyone tell me
Who has links to download Beta?
@proper socket please don't wait your time on beta
@honest hornet Thank you.
✌ 😉
Ok guys
I have the official patch notes of 12.5
What's new ?
- New bugs
- Added more glitches
- Now you will only have ping of 500+
- More lag added.
- No optimization will be done .
@wraith brook tell us something new... Not the old stuffs again and again
beta please dev?
@weary cosmos please there is no point of trying the beta...
@wraith brook so accurate
This hacker is in the conquer league why did pubg official ban his id he already used third party ap for aim bot and wall hack
Thats how bad the hack detection of pubgm
@night cloak bro he played around 150 Matches, maybe many people reported him but no one take action on his account this is not fair. I also play around 200+ games i create plan for improving mu game and suddenly hacker killed me i literally say this is wastage of time because no one take action on this guy. How he succeeded come in conquer league.
#questions please give anwer to me how this happen?
@wraith brook you forgot more features to milk whales for money 😹
Well that sucks. Sweet. But I wish the link was clickable
@amber nimbus he reached conqueror with hacks. What a legend
@night cloak some people spend 8-10 hours daily in this game to reach conquer league but the people like hacker's kill them and spread water on there goal. This thing sucks
Any way know pubg support not going to ban hik this is unsuccessful try from me
Is it okay to use vpn for low ping?
@slim lagoon yes
@amber nimbus why??
Theres a chance that you will get banned
Lol
@slim lagoonwhich network you use fst tell me.this
I don’t understand
Which internet connection you use bro i mean airtel ida jio ect
Grameenphone
Try express vpn but there is problem in acia server. If you used vpn then suddenly your ping will getting high.
Are there pubgm official staff here?
If MaTThEw say so i think i should dont use it again
I’m trying to link my facebook account to pubg but it always puts me to the character creation making me make a new character
The beta link is not up on the beta news. Why
Guess we have to open bd server :(
@amber nimbus are you a mod of this server or something?
Refer to #575354748849356826, @night cloak.
What was the price of RP Mission Cards at last day of previous season? Do RP points get cheaper too?
You can't , that's korean client right ... can't purchase unless you have korean card or change playstore country to korea (but can't change back for 1 year and it's not guaranteed
My play store country is UK should I change it to Korean ?
Might work might not work , i haven't tried it don't wanna change my country to korea for 1 year
It changes currency and everything to korean
app suggestions
...
Seems I wasted money
spend it on global version
hi i want to know how much luck to get a permanent ?
?
it shows when you login , try clicking on question mark , could be 4 %
What country to you have set in playstore @uneven flame If you're from U.K it should be set as U.K
It is UK but when I try to purchase it shows USD on both versions
Hmm , that's weird , i can attest to korean version but global version also?
But pubg , can't help on this contact google customer support @uneven flame cause it's payment related
I have both versions.. Korean one is way better than the global
yes
@night cloak I have checked but there is no link up yet. I only got this new link this morning
This one is from kr version it shows pounds cuz my country is set on UK
But when I try to purchase it shows USD
@weary cosmos
Game shows , your country's currency but playstore changes it when you try to purchase
Kr version is not available here is that the prob.. but I get the same in GP ver
Google purchase currency is unavailable there are posts explaining why that happens and solutions to it .
I found the link by googling it. But now in order to download it I have to delete the original PUBG ?
my games keep crashing evem before loading
Not funny, @wraith brook. Do not write the same message in support channel.
@wraith brook that's funny as hell and so true
Not cool at all. I clicked on the google link and i got a Chinese version of it. But I never seen this before
Nice
How do I change my profile pic
@night cloak go to user settings, click my account and click your pfp to change your pfp
Why is the account retrived to MadMan he is top 1 in global solo wins but he is using every Type of cheats
Can we get the beta channels back up?
We don't know when those will be available, @slender mason.
I'm sure you'll be notified when they are available.
@pale falcon okay. Beta is working if anyone wants in. Link is in image share from official reddit
What the heck is happening , i am getting hackers every dat in my 60% matches if this will continue like this i have to leave this game.
Even after repoting nothing is happening to them
I'm sure they'll be banned eventually, @ancient kestrel.
Stop Them Please!!!
beta plz?
@night cloak beta is fixed bro Im playing it rn
@weary cosmos link is in image share
K then
@night cloak go to official reddit
@slender mason GIVE THE GODDAMN SUBREDDIT LINK
its in image share you dense mfer
Its just an image you playing
bruh
@night cloak sorry just scroll up and you'll see it
Ok
@slender mason oh thank you
What are the maximum and minimum discount
Possible for lucky air drop
And without damage I got killed
Elaborate the issue, @night cloak.
it crashes right on the loading screen
While entering a battle, @night cloak?
Try clearing data & cache in application settings, @night cloak.
lemme try
@spring flame it worked
thanks !!!
The beta is a disappointment. I wish the data was transferred from the old account.
Don’t wanna make a new account and start over.
Delayed leaning :-)
Can you translate
0.12.0 Has 50℅ Hacker But PUBG Mobile No Report Works And No Hacking Banned Why PUBG Mobile Supporting Hacker? @grizzled lark @night cloak @tranquil dune ?
In a moment. I look at the top squad NA. and I generate this image. all of them are in hacker clans, whether they use traps or are hauled. I did this very quickly, I missed several because not everyone gets the tag.
It seems that 10 min of my time is more effective than all the anti-trap algorithms of Tencent. What a shame it gives me.
It is understandable why so many are upset with Tencent saying that they only want to sell skins and they do not improve the game. Nowadays one of the most important things for each company is customer service and ensure their satisfaction. therefore, many professions that are dedicated to this have emerged, such as community managers who watch over the welfare of people and listen through social networks.
if Tencent continues with the bad service he has and does not try to listen to the community or do something, he is sealing his own grave and opening the way for another company to come up with a proposal for a game and take it to his community.
@brittle isle for such a grand speech, you'd be amused to know that they dont read complaints in here
@haughty cypress they do not read them here or in any social network or channel. By the way, I am a moderator of the Discord PUBG mobile Hispanic channel. well that does not matter either ...
The good thing is that in this modern world big companies compete and surely someone will sooner or later launch a game based on good customer service and seeking the satisfaction of the players.
Just report them
Ez
Until they run out of merit
Considering the fact that my ms is 36-40 why does this keep happening lately
Considering you have low ping you get bugs thanks tencent @night cloak
@night cloak how am i having high ping, my ping in-game is 36-40
Lol sry
I just edited it
@night cloak
is Pubgmap .io also for mobile?
Wait wth am i helping people here?
@night cloak help people? Be careful, this will find tencent's policies could ban you ...
Whats with this new bug.. My scope keeps switching on off when scoping in
Yes but the bullet drop is a different story
and vehicle spawn same?
YES
bullet drop is non existance in pubg mobile
But there is still bullet drop a little bit
ok thx
np
@vital sluice some guy suggesting 3rd party apps to others^
Ghost ping? This is 2nd time
Please avoid going off-topic. You can have unrelated conversations in #chat.
What am I supposed to do with the eggs in my inventory?
....
Does vpn ban pubg account. Please reply
Idk google it
Do any one know why middle Eastern cannot get ramadan rewards?
Oman, Bahrain, Kuwait , saudi Arabia , uae ,qatar
We not getting ramadan rewards why?
I need good reason now why we not getting ramadan rewards?
@rustic sentinel nope
How much cheaper are getting RP points at the end of season?
@twilit palm I think that more important than that is to know why there are rewards of Ramadan, so also that there are rewards according to the Jewish holidays.
69 uc for 4 rp cards misson @drifting lark
Is this only for mission cards or for points themselves too?
Can i dismantle rp cards for uc?
@brittle isle hm
This game begins suck for sure
Need to fix everything in game
Need to stop hackers
Need to put everything same rewards for all countries
Need to remove alot of glitches
Need to fix create opening
Also need to remove Korean version for global version
Or put same shop for both
@twilit palm tioally agree with you. Sorry, I only trolled you with the ramadan. Hahaha. but according to that message you send me, I respect you because you know that this game urgently needs to deal with more important things that are leading to failure.
In middle east we spent too much money but the game still not fixed it
Reporting every day
im still facing the spectating bug/glitch what to do
@twilit palm above send a hacker capture from the top of the NA server. It's disappointing. Approximately 20% of the top 100 are hackers.
Even this issue not fixed
@brittle isle 70%
At least i hope fix something in this weak game
@twilit palm Unfortunately we are here because for many there is no alternative ... Fornite, cyber hunter. nooooo I prefer PUBG mobile with its huge deficiencies. but the certain thing is that if a similar game arrives and with a company that listens to its community and pays a good attention to the client. PUBG Mobile will die.
@brittle isle let it die i don't care anymore
@twilit palm i saw 5 hackers today
@night cloak you'll see more
Its good for u at least you'll reach top 100
And don't worry about ban
Pubg never take action
You know why?
Becoz they dosnt care about anything
The only thing they care about is money
I used to cheat when i was younger , the good ol cheat engine days , i found soon cheating was stupid and brings no joy to the person hacking or the person facing hacker . It kills the fun of the game .Cheaters never prosper , Get that chicken dinner
@vestal fable you have a mature mind unfortunately there are many more who think differently. It does not hurt to ruin the game or get tricks to the top. and the most ironic thing is that they reach the top with traps and this fills them with pride.
That is true , i hope more people don't fall influence to cheating on a game it hurts development of the game , makes the community toxic as well.
Has there been a patch note for the 12.5 beta published so we know what to be testing?
Looks to me that it is a back end update with no new content (which is fine) but knowing what we should be helping focus on would be nice.
There are cheaters in almost every game i play.
@wise wasp new pistol added . scropion
@slender mason it is skorpion btw
@atomic coral thanks
How can i delete my account in pubg and make another account by the same email
@merry sandal
Where to report a bug... But i don't hv ss of it..😐
guys i have a problem where the shoot button i hold it but it only shoots once
I'm abysmally sorry for the inconvenience, @idle lance. There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you.
is that a bug or somethin?
I think it’s a bug, @glad palm. I’ve seen reports about a single fire glitch.
@pale falcon when will they fix it?
They’ll try, @glad palm.
@long urchin welcome to pubg world
There isn't though.
there is
Please avoid going off-topic. You can have unrelated conversations in #chat.
What seems to be the issue, @cedar sorrel?
How can i delete my account in pubg and make another account by the same email
You have to go to your settings, @cedar sorrel. You’ll see an option to delete your account from there.
Okay thank you so much
You’ll find it at the bottom, @cedar sorrel.
Okay
I say corrupt you say Tencent. CORRUPT TENCENT!
You have been warned & told not to send unnecessary texts in the chats, @night cloak. Please avoid doing this again.
That’s a false statement, @night cloak. You’ll be moderated if you continue.
You really shouldn’t be having discussions here.
I think you’ve had enough warnings.
@pale falcon is there a solution to my problem?
:3
Nice :) Repaired-Reinstalled the game-Done factory reset on my phone :)
Still:)
Using Samsung S8 plus ;)
Customer service don't give a damn
Whenever I land,I die like this
@cosmic gazelle how do I repair?
@long urchin don't do anything...game is bugged and nothing can help us
nice
Hello i need 1 help
not 2?
@cosmic gazelle the problem is not from thr game ,It's from ypur device
Does the graphics appear after sometime?
Is your phone processor (cpu) snapdragon or samsung exynos?
Your phone internal storage is 64 or 128?
@dense ridge ya it takes time to render,when enemy is close to me..my game freezes,
It's Exynos,64 gb
Thus problem is with samsung exynos
You know how expensive my device is,this game should optmize it for Exynos too
Try clearing your phone ram from the device maintenance
What is your android version?
Android pie
What graphics you use in pubg?
@cosmic gazelle I found your issue. It’s because you’re an Android user
@dense ridge they don't help
They didn't even fix a bug which is in my account omly related to the region titles since 4 months
Sorry 5 months lol
@night cloakyes..will buy iphone now
Why do you guys still play this game
Can’t u see the developers aren’t listening 1 bit
@solemn magnet why are you here?
Switch to apple. It’s better. Unless you wanna buy an android phone that’s designed for gaming only. @cosmic gazelle
Snapdragon is very good for gaming ,but exynos have weak gpu
@dense ridge to help people like u stop wasting ur time playing a game that won’t evolve anymore it’s the games peak and it’s gone it was a good game while the developers listened
@solemn magnet FAKE NEWS
Aha fake news..
Hi
How do you actually speak to someone and not go through the helpshift garbage. Please don’t say in game chat, they are useless.
@stable ether ask
Prime glitch 300 UC can one use it or not
Or will they take it back
@night cloak cuz?
Please avoid going off-topic. You can have unrelated conversations in #chat.
What about my question?
You’ve already been warned before, @night cloak.
@stable ether use it quickly before they take it
Customer service is the only way, @jovial cedar.
@pale falcon
I need to download arcade yes
@stable ether last time glitch like that appeared, pubg took the uc from people who haven't used it
He is scared his all UC will be gone and pass too
Friends are scaring him
@stable ether tell him to use it
@stable ether i think touy going off topic
@stable ether just a litle bit off topic
@night cloak try changing server
Where the heck is novo in above ss 
What kind of support is this
A person wants to clear his doubts within sec u say it's off topic
Clear SMH🤦
Pubgm support
So last question is it safe to use it or not??
90% safe
U sure? And sorry if I was rude or smothing
Wow ,looks like pubg got many bugs since last update, (i play on the chinese version no bugs at all)
10% not safe
@night cloak are you actually a helper in here? Because 99% of your answers make no sense whatsoever
Hello
I just said why am i helping people? @night cloak
?
Why are you answering to an answer with another answer 🤔
Question*
I just helped once in this chat
PUBG mobile 0.12.5 New update when coming
In 10 days @night cloak
hey hi
@dense ridge i hope your right
@night cloak I'm sure about it
@willow atlas 99% safe
seriously?
@willow atlas theres a chance that you will get banned
Hello
PUBG mobile 0.12.5 New update when coming
@dense ridge some people get banned
I think theres a 10% chance that you will get banned
@night cloak so that 99% safe
@dense ridge 90% safe
but when squads coming my coming start lagging too much
Whatever
i hate it
@willow atlas what is your phone
xiami mi a2
@willow atlas what graphics settings are available to you?
it have 4gb ram
smooth
it have snap 660 2.2ghz
64 gb rom
it this goddamn lag hate it
Thats better than my phone lul
and my brothers phone lag too after this update
he have 1.5gb ram 1.4 ghz and 16gb rom
Pubg got worse after last update
true
@willow atlasi have 1.5gb ram 1.1ghz 😿
@willow atlas the resolution is 720 after the update, before the update the resolution was 540 or something
why not remove the limit 60 fps
I think the resolution is the problem
my phones mi a 2 and s5 mini
Its too high for low end devices
I use Gfx but I won't suggest you that as a support
if I tried the cons
@night cloak so that you need gfx
but now we have ban risk hahahahahah
@dense ridge yes
so good
You can but im not using it
Although I haven't got banned I am using it from past year
But there is a risk
but this lag i hate ut
Idk why the sever is not responding it only respond when I use vpn why?
@willow atlas you can use it but theres a chance that you will get banned, be careful
"PUBG doesn't make people voilent ,lag does"
I get 40 ms everyday lul
or mi9
Try the 12.5.0 beta if it stops lagging in the beta version
oh really?
Maybe im not sure
Check #575354748849356826
oh thx bro
@willow atlas if it doesnt stop lagging idk what to tell you
Just wait for the update
I'd download it but i don't have data
Please stop talking here, @dense ridge.
He just wasted his 640 UC Which he got from glitch😕
I told him not to use😭
You’re filling up the chat.
we talking about this goddamn lag
K srry
You’re not allowed to discuss that here, @willow atlas. You can move to #pubg-mobile.
sorry mrs melanie
@stable ether what glitch? You keep telling that
What?
You just deleted it
Have you reported the glitch, @stable ether?
I guess it was already reported
Lol
Thanks for support
I'm abysmally sorry for the inconvenience, @night cloak. There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you.
You should also check if the bug you’re reporting has already been reported by someone else, @night cloak.
I just experienced A bug which happens sometimes where most players in the game get disconnected without being able to return. We found 2 other player disco until i also disconnected.
We all hope the same, @night cloak. I hope they’ll fix everything in the next season.
Please follow the process above, @brave jay.
Are we allowed to use GFX Tool? Or would that result in a ban?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Is anyone having troubles logging in with Google play games? My game keeps freezing for 3 or 4 seconds when trying
I tried installing older APK of Google play, re installed pubg mobile, restarted my phone, is anyone else having this issue?
@fickle ibex no bro everything fine here, please update your play game from APKpure or play store !
Please refer to FAQ #7.5 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@maiden salmon never mind, substratum theme was crashing my game
Any mod available?
Yes @umbral void
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Changeing the quick chat voices to japanese is safe?
Does it count as modifying folders?
@upper ocean What is the process? May I know?
Yeah, I got a link
Should I lower my sensitivity for 2x scope so I could snipe better with it? Since higher x scopes are a bit rarer, and even 3x goes for me.
I don't advise lowering senstivity ,but you can use gyroscope for better sniping experience
Any update on when you guys are going to remove hackers/cheaters from game...nowadays we get them in almost every match in Asia server
It seems like season 3 is back...you guys are making so much money..instead of expanding it try to make if cheating and lag free first
I need help with connections seems to be messed up on my account
Fix PUBG!
PUBG is generally fixed...the servers on the other hand could use some work 😉 You should not be penalised when the server cancels a match because of no response but sadly that is how the simplistic scoring works 😮
@gaunt orbit seriously?
@foggy lance this is pubg support channel,not brawl stars!
Even loot would be nice man...
Yeah seriously...the biggest issue right now is the server response
With all these players and money going into the system you would think server response would be the least of the problems...gessh!
Why I am not getting lucky air drops?
Okay so i need help with loot appearing delay like when i land i see ammo and no gun but when i come to the same place after like 5 seconds i see the gun wtf is this?
Any solutions? Cant take any landing fights cause of this in hot drops
Crew challenge full of hacks in South America server... Everyone can see the reports in Facebook page and nobody does nothing... Trash
Single shot glitch will it be fixed in this Era?
😊 Next Era
@inland plaza come back in 10 months for a possible fix
@clever glen they just have good gaming chairs
@royal ether welcome to pubgm where you die to the most bs things possible
Are they actually going to fix the flag change card bug? its almost 2 weeks since it first occurred
The game stays on this screen and I cannot enter the game.I have to reset the game to enter
@night cloak, It's due to unstable internet.
@grizzled lark No Its Happening After This Update.
I'm Also Facing Same Issue. @night cloak
very bad problem pls fixed
@grizzled larkit is a bug not bcz of unstable connection
@little forum yes.
where i can report hacker??
i report many hacker and still unbanned
pls refer to #481198147478224896 5.1 for cheating reports. @devout carbon
i get video and id for many hacker
@wispy matrix i report them and still play
pubg need some thing to stop hacker this report in game useless
That is the only option, unfortunately.
you can suggest link to send video and support check them we need to stop them
@devout carbon the ingame report option is the only possible way!!
so better leave game or be hacker
@devout carbon that is up to you
many player hate game because of hacker
in china version have anti cheat why not use it in tencent ??
@devout carbon please continue in #chat as this is becoming a discusion and not a support
Hi
Pubg mobile tricks in internet cafes and internet pages are free. Do you have any work on this?
@white sentinel pleae do not spam your question, also what do you mean?
Is there an update about it? Thread cheating!
@white sentinel please change your sentence so that people can actually read it (no offense btw)
@night cloak pubgM in china could't get rights to have ingame-purchases. now in a new verion they have got those rights, in exchange for government propaganda. the game will basically be more like global + chinese propaganda
@night cloak do you need support?
I need support
When I start match I don't get in the game I have to restart the game again
Pls help
Even when I got good connection
rp 100, 300++ rounds conq. cheater still not getting ban 😃 thanks tencent. please add more skins.
Tru
Tencent :- Whst you want in next update
People :_ we want lag fix and bug fix
Tencent :- OK yoi needs skins and birds, hackers
People:- no we need bug fix..
(tencent adds new skins)
@marsh tusk i saw this guy on yt but he was hiding his name
I need help on a purchase. My son accidentally purchased $25 worth of uc, who can I contact to try to get a refund? Google won't refund, cause of its terms and policy.
My Facebook account was hacked and Facebook account was disabled.
My pibg ID is connected via Facebook and Twitter currently I am using Twitter link for use pubg please unlink my Facebook from pubg account.
Please help me sir. 😭😭😭😭
What's the use of lucky egg?
Guys update anti - cheat pls just got into a game in miramar and this guy was jumping 30 ft in the air all above buildings like a super hero
he just bought a spiderman skin @vestal fable
Lol, i thght only wh or aimbot people were using , but that one surprised me 4 sure
there are vehicle speed cheats too
Dang .
sad that cheating is running ranpant again
but then again, its enjoyable seeing the complaints :D
He was actually on my team , he knew where the bot's were coming from 😮
Reported in-game
Lucky eggs are again useless ??
@rugged hemlock @narrow shadow there is no way to unlink the account once connected.
@night cloak please help!!!!!
Hacker
Your account would’ve been suspended due to violating the terms of service, @pale cosmos. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
You’ll have to contact the customer service, @pale cosmos. There isn’t anything we can do.
Yes, @pale cosmos. You may click on the file claim option.
yeah there is a freaky bot replying
We don’t know when the eggs will be available, @fallen anvil.
You would’ve been banned with a reason, @pale cosmos.
I’m sorry, @vestal fable. We’re only responsible for administrating and policing this server, we’re not associated with removing the hackers. You’ll have to report them using the report system.
@pale falcon can you tell me how to get this event coz its not showing when i open my game
jumping so high
You can still be banned if you’re caught playing with a hacking teammate, @pale cosmos.
what can i do
now i also wanted to report him but i was banned as match finished
please help me please!
You may only contact the customer service regarding your situation, @pale cosmos. I can’t provide further assistance.
@pale falcon can you help me out with my problem?
I don’t know, @supple wasp. That’s only available for some.
🙏
@pale falcon like where in which country?
hey @grizzled lark can you help me out as where this event is going on coz i can't find it in my game
It's either malay or indonesian
@supple wasp, Could be in Middle East.
oh oks.
The outfit in last looks so cool to own it that's why I am asking
@supple wasp, Ketupat is mostly found in Indonesia, Malaysia and Singapore so It could be that region also.
oh oks let me try malaysia server vpn 😬
let's check if its available @grizzled lark
😀
login to collect rewards
@vestal fable ya but the outfit is different
@gentle summit same prob.....maybe server overload
@vestal fable bro can you send ss of the items
I am trying other country will message if i find anything interesting
oks bro thanks
Look, I would like to request the developers to STOP CHARACTER CUSTOMIZATION and ADDING SKINS, instead FIX THE BUGS, BAN HACKERS. Please This is our request man. In Every 10 games, 8 of them has 2 hacker squad....
Guys do azerbaijan have a discord like pubgm azerbaijan
Not that we know of, @solid coral. All the partnered servers are in #481199117381533716.
Can anyone tencent staff dm to me
@solid coral What's your concern? May I know?
Why is this allowed to happen until checked
He live streams that he hacks the game and no one stops him?
@wicked steeple These are pre recorded videos being live streamed. They were banned.
Btw your image shows link, it's indirect advertising. I'd like you to remove the images. @wicked steeple
They aren't my images nor my advertising
Clearly what I sent is a screen shot from my device
We don't know that. Please remove the images from here. It's a public chat.
Done.
Thanks.
We do not manage anything outside of this discord server, @wicked steeple. You can simply report the stream.
Your supposed to be pubg Mobile support and you don't manage anything that isn't on discord?
For the admins out there. Today one of our clan mates facebook got hacked and the pubg account linked to it got hacked too and now when he tries to log in it says Log in on the Vietnamese Version and not the global? Is this possible that his account got transferred to the Vietnamese Version somehow?
@unkempt arrow Once an account is logged into Vietnamese version, there's no way to play the game on global version. Open a new account in global or play Vietnamese version and ofc in future try to add a 2 step verification on your social media account to avoid accounts getting compromised.
On facebook I saw a video with a hacker. Someone was pulling them in one bullet and nothing happened. Why?
@night cloak These are pre recorded videos being live streamed. They were banned.
@night cloak Cuz PUBGM's anti cheat and report system sucks
@night cloak u sure?
If they are not below 20 xp, yeah. @night cloak
They are live video hope just can't and won't admit that it's a unstoped hacker
@night cloak yikes, but i saw some mf's hacking. Like they were in Zharki and i was in Pochinki and they shot everyone. Didn't get any screenshots because the game crashed.
Easier to pretend you don't see the fire till it burns your own house
@wicked steeple oh yeah there's live hackers on Youtube streaming rn and selling them lmao
@night cloak no they are prerecorded videos made by hope
@night cloak I didn't mean the game doesn't have cheaters. Whenever you face cheaters, report them in game. If they gets a certain number of reports, the account will get previewed and they'll get banned. Also, the method will be filtered into Anti-cheat engine by investigating the situation.
@night cloak problem is, they don't work. What you're talking about is the Tencent's wet dream.
@night cloak Not really, that's how anti cheat engine works. They won't detect new hacking methods automatically, it needs to be manually filtered. As there's just way too many exploits coming to the game everyday.
@night cloak keep going. You're admitting it already.
The game is damn full of hackers now lol. No use of playing
If it wasn't the case, you'd face 99 hackers in game, instead of just 1 in zharki.
@open light yes.
@night cloakwhole squad of them but ok*
Hope is a bot, I mean that under the terms of not real, spouts company propaganda , don't waste your time @night cloak
Wait till it says the hat joke
Honestly telling, my squadmate got pissed because he got killed by hackers in 4 out of 5 matches. And he got so irritated that he has himself bought a hack now and is using it on a new account. Has played over 50 matches killing through walls but hasn't got banned yet lol
@night cloak i can send the link of video on private message?
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak ^^
"How can I be a robot if I'm wearing this hat"
?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@open light im laughing
I'm on topic we are discussing issue with hacking , cheating and robota
@wicked steeple Don't chat here. Move to #pubg-mobile for further discussion about hacking, cheating and robota.
My problem in which I came to support, for support hasn't been satisfied and now I'm being bullied
In the video someone pulls a bullet cartridge into a player and does not kill him anymore.
Ok
@night cloak That's a link to a group. Send the link to customer support in game.
OK.
Thanks.
No worries.
@night cloak
@solid coral Aloha! How can I help you?
@night cloak I want to contacnt with tencent staff
May I know what is the concern?
why the game is so glitchy I have been killed 7 times in the fkn lag really when you are going to solve this ?
@candid haven No idea when they will fix it, all we can say "soon."
I need to contact with tencent staff please help me to do this
@solid coral How many members are there in your server?
@night cloak
Mmm
we will full the members
but me really need to contant with tencent staff
for other topics please help me
soon ? this is from the second season with time this game going to be so weak if I know that I wont by the Royal pass and pay 10 dollars for such this company
@solid coral New servers aren't being accepted until they have lots of members and well setup. It's not about helping to make it big. If that was the case, Tencent would select volunteers from every country at launch. Still you can DM the yellow namies in the server, they are Tencent employees. Just don't mention them in the chat.
If i use a VPN to connect on another country to take an skin on UMP and after that i will play normally on my country i will get banned?
@night cloak You won't get banned, however there's a chance the item might be unusable in your country.
👌
@solid coral Alright.
can u help me with this topic
There Are many hackers in my friend list which are hacking for 6 months but they didn't get ban
@night cloak can you tell why are they. Not geting ban?
They probably bribed tencent employees 😫
Either that or the report button is useless, which is most likely the case
Could always slap that button still whenever you feel salty tho
@haughty cypress yeah Report button is useless
Should be renamed to "useless button for rage"
I just hate fucking hackers, why pubgm isn't taking any action?
@thick shell because they wanna give you an easter bunny suit lmao
Why people sending screenshot of the same person?
@night cloak Remove the screenshot. It is promoting the link.
@night cloak Its good. So the dev know and do their work. LOLOL
@night cloak Devs doesn't monitor this channel, normal players does. So, kindly remove it.
@vital sluice Can you help?
Lmao
What's the issue, @night cloak?
Remove the screenshot. It contains link. @vital sluice
Nvm it was removed.
So need to post screenshot without link ? xD
Smart
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Posting here does pretty much nothing. Report them in-game.
As far as we know, reporting ingame does pretty much nothing as well
And the links directly to FB/facebook.
Haha built in report. 1month already report sir.
Nvm. Tq all
That is the only option. They takes time, but that's how it works.
This discord managed by non Tencent members ?
There is no option to ban their account, report button is useless.
Correct @night cloak ... Someday everyone will uninstall pubgm. Thereafter tencent technical team will take action. Haha
Any U.c glitch you guys fix within minutes, fix the anti - cheat system first . >.<
Your PMCO Wildcard semis match has no sound
@robust flame yeah i wonder why tho
So now I collected this shirt and it's supposed to get sent to my inbox but it never did..why?!?!?!
my ipad pro 12.9 is experiencing massive fps drops when i am throwing smoke in front of me
particularly when its covering me
Why am i experiencing this on the highest end ipad
Hey How i can be
