#questions

1 messages · Page 447 of 1

rotund trellis
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Lmao

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Interesting @serene steppe

serene steppe
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Only happens in WAR mode

neat gust
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Lol

serene steppe
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And when i shoot fast they like block up my whole scope

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Just annoying and weird 😂

neat gust
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This things looks funny af

serene steppe
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Well... looks like cant play war anymore

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And classic is too long and sniper training not open zombies are boring and ez and mini zone just nah and quick match is only i can play :/

latent matrix
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So all you do is play arcade?

neat gust
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Do bootcamps

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@latent matrixwtf sorry i accidentally sent you request lol

serene steppe
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Well i dont like to play for like 20mins to get killed ny 2sec desync @latent matrix

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Sometimes i run inside and start healing and die and my crate is at the door outside

latent matrix
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The crates code tells it to search for the nearest place it can fit, when you're against a wall your hitbox basically goes through the wall causing the box to look for an empty space outside. @serene steppe

serene steppe
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No im not against the wall i know the hitbox thing

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Im like 2metres from any wall and no window where he can see me

candid haven
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so many hacks with aimbot and norecoil

vestal fable
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PUBG Mobile Recruitment is on Which channel or where is this?

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@lime juniper Help pls?

lime juniper
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What do you mean?

night cloak
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He is referring to #news @lime juniper

radiant quiver
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@lime juniper hi who are u

leaden river
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Hello I received midasbuy UC cash thank you...😋

ashen echo
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How to report hackers?

wispy matrix
radiant quiver
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How are you are

leaden river
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Ban this hacker

wispy matrix
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@radiant quiver i am good, thnx for asking but this channel is not supoosed to talk off topic. Please move to #chat

radiant quiver
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Ok my friends

leaden river
pale falcon
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You can have unrelated conversations in #chat, @radiant quiver.

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We don’t deal with hackers here, @leaden river. You’ll have to report them on your own.

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Also, please avoid tagging administrative roles if you do not require assistance, @radiant quiver.

leaden river
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@melanie#3939ok

night cloak
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When india bonus shop will be updated? I now that it happens every two weeks, but can you tell the date?

brisk igloo
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Is their a difference between the gold tarp airdrops and blue tarp airdrops

magic dew
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There are so many hackers now after the new update out of 10 game I face hackers in 5 game atleast . I think pubg should fix this

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The players on the top of the servers are with 130 , 180 + KD this isn't a joke these are hackers ban them

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I have video proofs of 2-3 hackers too but this is useless cuz they are not been banned

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I have reported but they are still playing

neat gust
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@leaden riverhow did you get back uc

pale falcon
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We don’t deal with hackers here, @magic dew. You have to report them on your own.

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We can’t assist you any further.

rotund trellis
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Anyone know if they will add a death cam or replay mode anytime soon?

wispy matrix
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If it is not in the chinese version, then i dont think it is coming to global version anytime soon. @rotund trellis

shy needle
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Only shoes

misty pond
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can a mod pass on that the current 0.12.3 beta is corrupted when you download it as it wont parse the package

wraith steeple
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Does uninstalling your game and reinstalling it delete all the settings?

shy needle
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Pubg removed all useless thing i spend 500$ i get trash

night cloak
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Not enough 3x+ scopes.

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Please fix!!

pale falcon
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That’s not really an issue, @night cloak. They spawn randomly.

night cloak
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Money hungry Tencent. People pay for this game. The least they can do is add more better loot!!

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I want this bug sent to the community team.

white citrus
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Not a bug not an issue, but that's how it works

livid blaze
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I heard that all bugs have been fixed today right?

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Side changing , game crashing etc?

lime juniper
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You can fill it out and share it in #media, for example, @vestal fable.

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Did you need me, @radiant quiver?

nocturne crest
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I can't seem to find the topic where it shows how can we share video content on this server

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Can somebody guide me to ot? pubgmt

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it*

wispy matrix
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You can send videos which are less than 3 mins directly to staff members to make them give you perms. @nocturne crest

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Also, use #discord for server related issues or queries

night cloak
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Can somebody help? about 5 weeks ago I bought 660uc but it took my money and never gave it back, luckily I had more money, I informed pubg mobile but it took awhile 4 them 2 respond and I answered there question but they haven't re responded, pls help as I need the uc for nxt season royal pass

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@night cloak, There is nothing we can do regarding purchase isuues, you have to wait for the customer care to respond.

oak plover
solid parcel
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I think there’s one across the bridge near the military base on the steep hill @oak plover but I’m not sure

keen niche
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There is one in the centre of Hospital

ancient kestrel
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@oak plover search on YouTube game vestment sakura tree location , he has described location of every tree in every map

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His contents are great but his channel is under rated just give a try

bleak latch
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few minutes ago i played a match and i was killed by a hacker...his total killed was may be 28...and i record his gameplay..i want to upload the video...! can anyone tell me where i should upload the video?

misty pond
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@bleak latch it's a waste of time as they won't do anything about it

fierce comet
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What do you mean by automatic renewal

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Is this thing going to cut 850 every month?

misty pond
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@fierce comet its $9.99 a month and you get the same amount as the first month

fierce comet
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I don't want to buy prime plus next month

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And it says automatic renewal

misty pond
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@fierce comet you'll need to cancel your subscription before the renewal date other wise it'll continue

fierce comet
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From where can I cancel it?

misty pond
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@fierce comet google play its under your subscriptions

fierce comet
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Okay thanks got it

brazen copper
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Settings > payment options > credit card of your dad > remove it

fierce comet
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Got it

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Thanks

brazen copper
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Sorry no its apyment methods

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Payment*

fierce comet
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It's done buddy thx

brazen copper
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np

void pine
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How to unsubscribe prime in iOS?

autumn rover
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Does korean version has same server as English version?

rain summit
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Hello, my account was left open in internet cafe and someone unfamiliar to me accessed it via Twitter. My access was only via Facebook however. Please help me to close Twitter access.

wispy matrix
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@night cloak can you help him with twitter thing? thnx ^

proud badger
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I have this glitch where when I aim down sights, my screen 'vibrates' up and down. I do not have gyroscope on, I have patched the game, and uninstalled it. nothing works. hard to do long range....

night cloak
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@rain summit What you're gonna do now is quickly open the game, go to settings > customers support and tap on "contact us" on top right. Then write this exact message to them:

"Hey, I would like you to revoke my twitter access, it seems, someone compromised my Facebook account and linked their twitter account."

Don't write anything else. And the support will ask you some questions, answer them correctly and they'll revoke the twitter.

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@void pine You can cancel subscription from iTunes settings.

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@proud badger Please report the issue by filling the form in #555492558428700682/ The link is pinned in the channel .

vestal fable
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Kind of a controversial topic , but we can all agree cyber hunter is a copy of Pubg in many ways they evn share similar layouts . If cyber hunter can copy from pubg why can't pubg copy from cyber hunter . Cyber hunter's auto landing feature and time between invites are something's they improve on . Honestly Pubg can implement them and compete head on with their rival

proud badger
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I hate the pubg flight invite. like, dude, I don't want to follow you, stop sending it. there needs to be away to turn it off

faint canyon
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I was shot through a wall and there was a desk my team mate was Reviving me and i was about at least 3 feet away from the wall..

pale falcon
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You can only disable it for a couple of seconds, @proud badger.

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It is possible to be shot from a wall when reviving if your head is sticking out of the wall, @faint canyon.

faint canyon
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I was 3 feet away from the wall

proud badger
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yah, but then I go to my map, and it accepts it without my notice. they should have it so you can deny it permanently per game

pale falcon
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Actually, it could be something to do with your ping, @faint canyon.

faint canyon
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What do u mean by that?

proud badger
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@faint canyon your internet trash

faint canyon
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That may be cause of it😄 ok thanks for the help

proud badger
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lmao

faint canyon
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But what brave was saying there should at least be a setting where u can turn it off

proud badger
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yah, I hate how it automatically invites you if you do not touch it. when my map is open, I can't see it. make it so it denies it if you don't touch it

vestal fable
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I'm busy marking where i wanna jump and it auto accepts team invite , like damn i don't wanna go to school all the time

proud badger
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exactly

cold rune
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Can people on the Korean client not be in the same guild with global version?

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Like I’m using Korean version but want to join a guild that’s global version.

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It says unable to invite cause of version difference

vestal fable
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sudden spike in korean client queries i guess everyone are migrating from global versions .

royal ether
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They want dem skins

wintry mauve
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Can somebody help me? My friend has a problem with prime plus

spare bolt
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I need help with the season ranking, Everytime I do a match I still have the same score and same gold 4

night cloak
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Venom

spare bolt
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?

night cloak
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how much kills do u usally get

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usually*

spare bolt
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5 or 6?

night cloak
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okay this is my says

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saying

spare bolt
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When I rush alot but when I camp I only get like 2 or 4

night cloak
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Dont play for rank ur never gonna get good at game it will make u much greedier play for fun boost up skill and all that

spare bolt
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I do play for fun but the shops never adds new things for gold coins, so I try to rank up for the clothes and stuff like that you know

night cloak
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Is thr gonna anything cool in pubg taiwan like the korean version where they have different cosmetics cos if not then i have spent 1 day ranking up as much as i couod for no reason

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Hello?

wintry mauve
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Is something bad with prime plus?
A friend bought it in March 29th, but the monthly reward isnt available again. How is that possible

lethal dome
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Hello I found a hacker when he killed me he shot me threw a wall then when I was spectating him he shot threw a tree and used speedhacks

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Sadly the recording didn’t come out

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But here’s a picture

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He’s hiding his stats so nobody can know

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That’s his username

pale falcon
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We don’t deal with hackers here, @lethal dome.

wintry mauve
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Nobody can help me? Meh

night cloak
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Explain this

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That ping in the American server #fixpubm

quasi crescent
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More like #fixyourwifi

tacit kiln
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Oof

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Gg

tired oar
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PUBG keeps crashing

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Can anyone help

abstract blade
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Just dont crash

wary elk
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Uhm... This is normal?

night cloak
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Help

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I bought 600 uc today like 2 to 3 hours ago

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Then i went to bargain i was planning on buying the silver race shirt and pants then decided not to

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But when i left the game and restarted it i came back and found the things bought and in my inventory

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But i dont want them and i want my uc to buy the road rage set

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How is the same person sending recruitment ??

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He keeps sending over and over again non stop no break 🤔

spring flame
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No its not, @wary elk. Please report such bugs when you come across them.

night cloak
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Anyone to support with my case? ,, im not getting my prime subscription benefits even tho i got charged for the fees!

rotund marlin
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Icant change my quick chat, no option for quick chat in settings

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????????

wintry mauve
night cloak
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@spring flame can u help me i hwd sent a message

grim plaza
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My game gone wack
Yo can someone please restore it back?

spring flame
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It has now shifted to the inventory, @rotund marlin.

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I'm really sorry but I don't think I can help on such a delicate issue involving real life currency, @night cloak. Please contact ingame support for this issue.

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Could you elaborate the issue you're currently facing, @grim plaza?

grim plaza
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Here we go...
My game freezes kinda like a deer in headlights
Bam! Then I'm dead and I feel some fright

spring flame
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Please try relogging in, @night cloak. It's said to have resolved the issue for many.

grim plaza
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I'm just messing around tbh 🤔 👌

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Sorry to steal thy time

spring flame
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I'm pretty sure its a bug they're abusing, @night cloak.

night cloak
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this game has major issues when it comes to control settings

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so i recently transferred to my own custom setup from a default one

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i noticed that i could aim with left side of screen if i use default as long as i wasn’t moving during ADS

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but if i use my new one it doesn’t

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and it’s all it’s done is screw me over

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is there a way to transfer that over from the default to the new while keeping controls the same?

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also my layou never saves so when i press layout 2 despite saving in layout 1 it doesn’t save

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it just gives me my default i have to redo everything

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if someone could help me with this, very much appreciated!

twilit osprey
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no use reporting bug abuser

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my mates and i encountered a whole squad abusing the hill bug where they can shoot at us but we cant shoot at them

waxen dew
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Where do I go to report hacker??

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I have him recorded

storm flumeBOT
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Hello, @waxen dew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

vast obsidian
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Need some help please

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

haughty shadow
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Why are NA Squad TPP No. 1,2 and 3 not banned?

spring flame
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Why should they be banned, @haughty shadow?

fallen anvil
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Bcs they are in a lot of yt videos using hacks @spring flame

spring flame
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Please refrain yourself from mentioning a specific member, @gentle summit. Please state your issue instead.

gentle summit
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Ban this hacker i also report him but pubg didnt ban him he is reacing fast and may be he is gonna be top 100 in asia in 2 days

supple wasp
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@gentle summit Reporting here will not help you bro the ultimate response will come that you need to report ingame cs. No one here can ban himpubgmhelmet

storm flumeBOT
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Hello, @gentle summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
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We do not report cheaters or hackers in this channel.

wintry mauve
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What an useless channel

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Just answer People about hacks... No, u r Just saying that no here.

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Phew

twin nexus
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Nothing will happen Pubgm moderators busy playing fortnite 😂

wintry mauve
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They don't care

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Just answer few people with B A S I C problems.

twin nexus
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Asia leaderboard full of hackers literally you can get one hacker per 5 matches in Ace tier

graceful jewel
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What You need help with guys?

fallen stump
blissful shard
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What good are those Easter eggs? has no event to trade them

spring flame
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We're expecting one, @blissful shard.

blissful shard
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Updates coming soon then ok

night cloak
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Helllo guys I’m in conqueror tier in EU server we were facing some players with radar hacks but that wasn’t a big deal ! But in the last 3 days the hackers are all over the server again same as in the beginning of the season they play with hacks to rank up easily , Sharp shooter , Aimbot , Wallhack , Etc.. it’s really disturbing because me and my team lost so many points and you know how hard it is to reach conqueror 💔

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And look and the guy top 1 in squad in EU he’s clearly a hacker and he’s still not banned ..

sharp cairn
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Why is it that pubg runs in 720p on my device even tho my screen resolution 
is 1080p? 
TBH I used GFX on my secondary ID just to test different resolutions. After 
using that I realised that "1080p resolution with smooth graphics in high 
fps" is better than "720p resolution with smooth graphics in high fps". It 
gave me more space to fit in my control layout with more space to control 
ADS.

So why should my device compromise with the resolution?

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

smoky hemlock
#

Is game is running

night cloak
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Where do I find the pubg resume?

sharp solstice
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Is Beta tab closed? I last used in 0.11 !

spring flame
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The game servers are online, @smoky hemlock.

fallen stump
dusky isle
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@fallen stump Modern Problems Required Modern Solution
||Deleted PUBGM||

fallen stump
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what that mean

atomic coral
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@dusky isle if you don't need help please move to #chat

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@fallen stump try unlinking it in facebook.

fallen stump
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@atomic coral i have done with fb bro i just unlinked pubgg mobile from fb

atomic coral
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@fallen stump than I am afraid you are stuck with facebook connected, but maybe someone else knows how.

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@spring flame can you help?

fallen stump
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should i mail to pubg mobipe

spring flame
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You cannot unlink social media from PUBG-M as of now. What you've done here is revoked authorization i.e. you can no more login via Facebook.

fallen stump
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@spring flame so we cannot link another fb id also

spring flame
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No, @fallen stump.

fallen stump
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okey so is there any way to do this

spring flame
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None that I'm aware of, @fallen stump.

plain bone
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hey need help

atomic coral
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@plain bone what is your issue?

plain bone
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when i am playing game in custom room facing ping issue and not able to do voice chat

atomic coral
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@plain bone as far as I am aware the custom rooms are buged currently, but the developers will look into it. maybe an contributer can help when he comes online

night cloak
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Half the time my game gets stuck at loading screen when getting into a match and then i have to restart the game to get into the match
Already tried repairing

plain bone
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@night cloak same bro

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spectate glitches are also their

night cloak
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Yeah

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Also my camera view keeps shifting to east side

atomic coral
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@night cloak yes, the devs are aware of this issue and it wll be fixed, in the meantime it is recommended to play on a different server if possible

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also the camera issue is known too

night cloak
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Lol i don't even play classic cuz of the bugs, i play arcade and i can't get into a match @atomic coral

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Yeah i know

atomic coral
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I have the same issue btw, restarting quickly will result in comming back halfway trough the plane path if your lucky

night cloak
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In classic yeah, but in arcade you'd be dear

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Dead

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My potato takes 2 mins to start the gane

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Game

atomic coral
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luckely I hate arcade

forest summit
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I got killed by hacker

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Wtf

atomic coral
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@forest summit please report this player ingame

forest summit
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@atomic coral reported

atomic coral
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than that is all you can do

forest summit
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@atomic coral and I record his gameplay too

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His KD Ratio is 78.47

atomic coral
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it is impossible to get him banned from this discord tho, I am sorry. the discord team hase no ability to ban

forest summit
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Yes ikr

atomic coral
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than do you need help with anything?

fathom bloom
#

What the hell! I’m in the beginning of a match and suddenly I’m not getting a connection to the server even though everything else works fine. What is going on. Very very pissed off

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Not even the client reset thing is fixing the issue

dusky isle
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@atomic coral Your Are Everywheregg

atomic coral
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@dusky isle please continue this in other chats to keep this chat clean for contributers to help.

silk crow
#

Why server not responding in 90 ms also always shows server timed out.
Plz fix those bugs and optimize the game and dont give update with new bugs and glitches.
First optimize the game.
@Tencent games.

fringe rampart
#

Spelling mistakes?

spring flame
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Please repair your client if you face such issues often, @silk crow.

fringe rampart
#

Roznok?

silk crow
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@spring flamealready done but nothing change.

spring flame
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Do you have an unstable network connection or do you play on Mobile Data?

silk crow
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Yes but network speed is above 1 mbps @spring flame

spring flame
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Internet speed has nothing to do with latency, @silk crow.

silk crow
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Lots of glitches there.Those are the main cause of decreaseing intrest in the match.

atomic coral
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@fringe rampart true, tho I think it fits beter in #media

silk crow
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Before0.12.0 update game is working fine, but after that update these issues happen. @spring flame

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Plz told them,dont give updates, optimize the game. @spring flame

spring flame
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The developers are working on nabbing these bugs, @silk crow. Please be patient while a fix for them is released.

silk crow
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Ok. @spring flame

vagrant prairie
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My character is suddenly changing the directions as if he is on meth. For example if I'm running or even aiming towards North then suddenly it will rotate 180° and I'll be facing South ffs. First I thought it's my gyro prob so I recalibrated my gyroscope. Even uninstalled and reinstalled the whole game. Reset setting. Checked my internet for ping issue or so but clearly I was getting 20ms and I have 50mbps speed so definitely there is a problem from game's end.^^
Anyone have any fixes for this sh*t??

grizzled lark
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@vagrant prairie, It's a new bug.

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Hopefully it will be fixed soon.

vagrant prairie
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Oow Erm okie Ig. Still what are we supposed to do till the next roll-out?? :l

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It's frustrating to die because of the ads switched 180° while on scope.

night cloak
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We are already aware of this issue, @vagrant prairie.

haughty cypress
#

@vagrant prairie suck it up and sulk it off

wispy matrix
#

@haughty cypress ok

hardy field
pale falcon
#

That’s not possible, @hardy field. Your screen is bugged.

hardy field
#

Well then fix it?

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Keeps happening to me

pale falcon
#

I don’t deal with fixing the bugs, @hardy field.

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You’ll have to report it yourself.

hardy field
#

Oof okay then i guess i gotta live with it

pale falcon
#

I guess so, @hardy field. I’m sure it’ll be fixed soon.

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You can also try repairing.

fierce shard
#

I purchased ITEMS from lucky shop in India server but in my inventory says that its unusable in the server @sand igloo

sand igloo
#

Don't ask me,Maybe @pale falcon or @spring flame can help you out

gilded citrus
#

what happens if you use a grenade but dont throw it in the last circle, and its 1v1, and you decide to suicide bomb your enemy. who would get the chicken dinner.

night cloak
fierce shard
#

This is the issue I got

spring flame
#

Yes you will, @gilded citrus.

pale falcon
#

Yes, @gilded citrus.

gilded citrus
#

ok.

fierce shard
#

@pale falcon @spring flame

spring flame
#

Did you use a VPN to buy that skin, @fierce shard?

fierce shard
#

@spring flame yes

spring flame
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I'm really sorry, @fierce shard. Some items are region limited i.e. they can be only used in certain places.

fierce shard
#

I get a good ping using VPN in Asia server

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@spring flame but I bought some items from other regions and I can use it without any problem,

spring flame
#

I mentioned some items.

fierce shard
#

Although I'm in Asian country but I get a very bad ping in India server 🤔 but good ping in Europe server

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@spring flame

spring flame
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That's a different issue, @fierce shard.

fierce shard
#

Ok.

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Thanks for helping me out @spring flame

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dim yarrow
cobalt flare
#

Hello ...
I'd like to report a hacker
I've captured a screenshot of his username and a video of his gameplay

dim yarrow
#

I want watch hacker scene

#

This game so broken lul

cobalt flare
dim yarrow
#

Waw like god

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But iam is not customer service

dusky isle
#

@dim yarrow I know from 7.0

cobalt flare
#

@dim yarrow
Yea i know

dim yarrow
#

Somany hacker and bug at this game

storm flumeBOT
#

Hello, @cobalt flare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cobalt flare
#

@spring flame
Ok that was usful, but I cant send the video to the customer support in the conversation , is there any alternative way to send it ?

sinful cipher
#

Please do something about the cheaters. There are cheaters almost at every match. @night cloak

night cloak
teal quest
#

@night cloak hey add me friends

sinful cipher
#

I can't get it. @night cloak

night cloak
#

Read @storm flume's message above.

sinful cipher
#

Where can I post those cheaters screenshots or videos in discord. @night cloak

bright narwhal
#

Please fix the camera bug where the camera suddenly turns to another direction

#

It cost me a chicken

night cloak
#

No, you're not allowed to upload any screenshots / videos about cheaters in any channel, @sinful cipher. You can contact to Customer Servive.

#

We are already aware of this issue, @bright narwhal. Upvote '👍' in #555492558428700682 if you're having a same issue.

sinful cipher
#

But how much screenshots and videos we can post they are so many. It need to be stopped we are just fed up because of them. If they got banned in an account they create a new one. Please ban them permanently. We can't enjoy our game only because of them @night cloak @vital sluice

haughty cypress
#

how do you ban someone from making new accounts tho 🤔

night cloak
#

We do not report or ban hacker/cheater in support channel, @sinful cipher. Customer Service is the only way.

still basin
#

Hey guys can I use vpn for good ping?

sinful cipher
#

Okay

night cloak
#

@sinful cipher There's no game without cheaters. When it comes to popular free games which runs on a Linux based OS, its very easy to hack and manipulate data. Whenever you face cheaters, you should report them in game - that is how they can improve anti cheat engine to detect data manipulation. Even tho, there's just too many new methods and exploits coming everyday and it's not possible to detect them at first sight. In these case, devs need your input. You just gotta report and that's it.

still basin
#

@night cloak can I use vpn?

bright narwhal
#

@still basin be careful, you might get banned

still basin
#

@bright narwhal thats why I am asking before trying.

bright narwhal
#

@still basin you can but just be extra careful

night cloak
#

Careful with what

bright narwhal
#

Using vpn

night cloak
#

How

#

@still basin Yes, you can use VPN. There's no problem with it.

bright narwhal
#

Oh

still basin
#

Ok thanks @night cloak

sinful cipher
#

We know that there are no game without cheaters but every game developers takes actions about them and we all know that PUBGM also are good enough at that. They detect them as soon as they can and ban them. But nowadays the cheaters are at every single match and they are huge they are using fast parachute, wall hack, speed hack etc. I saw some streamers are also cheating and they are streaming it on Youtube and Facebook. I just wanna say how they dare to do that its too much. @night cloak

haughty cypress
#

needs more cheating

pale falcon
#

We can’t do anything about the hackers, @sinful cipher. You’re wasting your own time complaining about them here.

#

You can have unrelated conversations in #chat, @haughty cypress.

night cloak
#

@sinful cipher Understandable! PUBG is right now probably the most popular action adventure game for mobile phones. It's normal to have cheaters there, as the game isn't at it's most stable state. Linux OS is never good for video games, since all sources are open and anybody can manipulate data with little knowledge. That's the reason there's a huge lotta cheaters in game. But the devs are trying their best to improve the anti cheat engine. To improve it, devs needs your help too, that's where the reporting comes. But people are nowadays misusing the report feature - most of the people report when they die, as a result there's just too many player made reports coming every minute. It's not possible to cover them all. That's why the devs only preview the players who were reported several times, this is a big reason for the delay to find and ban cheaters.

spring flame
#

"Linux OS are never good for video games" 🤦.

sinful cipher
#

@pale falcon Please be sweet to us we are here just for help and thats a PUBGM support channel. I am here just for help.

pale falcon
#

I’m being sweet, @sinful cipher. We just don’t deal with the hackers.

night cloak
#

@spring flame Mhmm?

sinful cipher
#

Thanks for your help I wish all problems will solve soon. Thanks a lot! @night cloak

#

Thanks to you too. @night cloak

#

Okay thanks @pale falcon 💩

bright narwhal
#

If the devs just optimize the game, players will be happy

haughty cypress
#

truth

bright narwhal
#

The game is lagging so much now

summer gazelle
#

@bright narwhal yeah sometimes it takes ages to enter a lobby😂
i think i should run this game on nasa supercomputer

bright narwhal
#

@summer gazelle There was this one time where entering a game literally took me 20 minutes to enter then it says cannot connect to server

spring flame
#

If its taking ridiculously long to enter a game and you're stuck on loading screen just restart the game and when the Enter match again? dialog box appears tap on Yes.

quasi dome
#

guys how do i unregister from india bonus challenge

#

guys help me

austere dome
#

Fix the lag devs

quasi dome
#

how do i unregister from india bonus challenge

agile steeple
#

Help me

#

My game was lagging alot

#

With my frnds

past birch
#

@quasi dome once registered can't unregister you have to play else leave it it won't be refunded

quasi dome
#

is it solo or squad

#

?

cosmic iris
#

I can report hacker effectively can u guys pm me with their numeric ID

young ginkgo
#

with proof 👆.take any action pless

cosmic iris
#

U got the player ID?@young ginkgo

young ginkgo
#

no sir

#

I got only his name

vague onyx
#

@young ginkgo
Simply open his profile
U will see a report option at the bottom of his profile
U can report him from there

young ginkgo
#

I am report but take any action

#

pless

vague onyx
#

If u have already reported him, pubg will look into it and if they are hacking they will be banned instantly

young ginkgo
#

ok.thanks

vivid nimbus
#

Do I need to create a new account for the korean version or can I log with my global version account?

vague onyx
#

@vivid nimbus
You can login via ur global account
But if u do,u will never be able to use your account back on global version again

So use a different account

vivid nimbus
#

@vague onyx Thank you

weary ocean
#

I want to ask, how many days of prime plus is apply?

vague onyx
#

@weary ocean
A prime plus subscription lasts for 30 days
Additionally,
If u don't cancel the subscription on your own,it will renew itself after every 30 days

weary ocean
#

But, i can claim uc till 32 day

#

I buy prime plus at 1 april

#

1 May i can claim uc

#

2 May i still can claim the uc

#

Am i in debt?

vague onyx
#

That is prolly because the subscription got renewed and now u will get rewards for the next 30 days

obsidian dove
#

whome to explain bugs?

vague onyx
#

@weary ocean
Check your account balance,if money is deducted that means the subscription got renewed

obsidian dove
#

how

vague onyx
#

@obsidian dove
That channel is currently closed
U can explain it here

weary ocean
#

@vague onyx i have'nt gpc

#

I have'nt balance

#

I buy prime plus with pulse

#

Provider

past birch
#

@obsidian dove goto #555492558428700682 the click on 3 dots on right top open pinned messages and click on report form link

obsidian dove
#

soooooo ... the button that toggles AR n smg modes in single tap and auto
that button is not available for k9 n awm but still u can tap there and hear sounds of toggling ( tik tik)
it doesn't do anything but still 👀

past birch
#

@weary ocean have you cancelled or not the subscription ?

weary ocean
#

@past birch it's auto cancel

cosmic iris
#

@obsidian dove yes that's a bug

weary ocean
#

Am i will get trouble soon? :(

past birch
#

@weary ocean Android or ios?

vague onyx
#

@weary ocean
No u won't

raven wedge
#

Hi, i bought the flag change item for 180 UC, but somehow i cannot change my flag, it says that i have to wait 41 days even though i bought the item. Lol

weary ocean
#

@vague onyx ok

green edge
vague onyx
#

@raven wedge
Go in inventory
Click that flag card and u will see a use button ,click it and u will be able to change your flag

raven wedge
#

@vague onyx guess what i did lol

past birch
#

@green edge Not sure but according to leaks there is some event about to happen to redeem them

vague onyx
#

@raven wedge
What

past birch
#

Maybe something related to companion @green edge

raven wedge
#

I changed it in my inventory with the item lmao, still doesn’t work.

#

@vague onyx

vague onyx
#

That's weird

#

Might be a bug then

raven wedge
#

Ikr, i am just gonna qait then

#

Yea i guess

past birch
#

@raven wedge have you recently changed the flag

raven wedge
#

@past birch doesn’t matter, i can change it daily with that item.

raven wedge
#

And yes i changed my flag few weeks ago.

vague onyx
#

@past birch
It doesn't matter
If he has a card, he should be able to change it at anytime

weary ocean
#

In here he says i have a debt

#

Go check with google translate

#

Bahasa language

vague onyx
#

@weary ocean
Oh, did u use a credit card?

weary ocean
#

@vague onyx nope, i use pulse, i used sim card

past birch
#

he used carrier billing

weary ocean
#

@past birch YESS!!!

vague onyx
#

@weary ocean
I think that the next time u recharge your sim, money will be deducted, coz u are saying it says u are in debt

past birch
#

@weary ocean are you using android

vague onyx
#

I can't be sure coz i never have used carrier billing before

weary ocean
#

but there is also said subscribe in stopped

past birch
#

@vague onyx carrier billing can make auto debits

weary ocean
#

@past birch yes

past birch
#

@weary ocean goto store and check subscription status

#

play store

weary ocean
past birch
#

yup

weary ocean
#

@past birch so?

#

Am i will get debt?

past birch
#

now goto play store menu then account and in there order history

#

It will be shown as cancelled there

past birch
#

yup

weary ocean
#

What's mean?

past birch
#

you won't be charged

weary ocean
#

Ouh god thank!!!

past birch
#

@weary ocean This means you are part of glitch which is going on

weary ocean
#

Thanks for your time, and sorry for my bad English

past birch
#

In that glitch people are getting free uc even subscription is ended

weary ocean
#

I just kid 14 y.o from Indonesia

past birch
#

You won't be charged

weary ocean
#

Ok ok

past birch
#

enjoy free uc

weary ocean
#

Yepp

ruby drum
#

Many a times game gets stuck on match loading screen. I can hear audio of my teammates. I have to restart game to fix it

dusty moss
#

@ruby drum reinstall the game to fix it. It worked for me

ruby drum
#

I install uninstall daily for a couple of days lol

#

Doesn't help

#

Also both of my spectate is glitched. Teammates move in one position only

night cloak
#

We are already aware of this issue, @ruby drum.

ruby drum
#

Are you award of the normal spectate glitch that when you die while you are playing

#

aware

green edge
#

@past birch ok ty :))

past birch
#

👍

plain bone
#

how to slove ping issue in custom games?

strong ore
#

What is these lucky eggs? Not worthy at all

grizzled lark
#

There should be an event for it, It's not being available yet, @strong ore.

strong ore
#

Ok

quasi dome
#

is there any upgrade for guns with paint only

grizzled lark
#

Nope

#

The requirements are given

past birch
#

@strong ore According to leaks some event is upcoming and is related to companion

rustic sentinel
#

Is anyone developer available?

grizzled lark
#

We don't have any developers here, @rustic sentinel.

rustic sentinel
#

I am suffering from a new bug

storm flumeBOT
#

Hello, @rustic sentinel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

rustic sentinel
#

@storm flume i already did that

#

@storm flume but they didn't respond

stable forum
#
hi, spectator mode is a joke, I never really got to spectate anyone. Even when I die, im unable to spectate my own teammates ? New feature announced but not working spectate system.  it's problem video --> youtube.com/watch?v=qIfsoqqVSIc 
night cloak
#

When india bonus shop will be updated? I now that it happens every two weeks, but can you tell the date?

livid blaze
#

When will be side changing issue will be solved?

#

I am waiting for 4 days

#

To play pubg again

spring void
#

Does using volume booster apps ban you?

night cloak
#

What does it do @spring void?

spring void
#

Increases sound of speaker

#

@night cloak

night cloak
#

Then nope. If it interfair game files then it can cause ban.

spring void
#

Ok thanks

livid blaze
#

Will they fix in 0.12.5 or before that?

night cloak
#

What kind of side changing issue you are referring to, @livid blaze?

livid blaze
#

When i am shooting in any side or moving.. my player change his side to E

#

While fighting in battle he change his side and i have to die

#

2 player have already reported in bug reports

#

Bt still no solution

night cloak
#

It will take time for solution. Make sure to react to the report so that it will be transferred to the devs.

livid blaze
#

I already.. waiting for solution for 4 days

#

Cant play a single match

astral topaz
#

Why is midasbuy not showing paytm payment method? Only redeem code is available.

burnt sedge
#

Wow Pubg, nice HD graphics u got going on

#

I've bought elite for the past 4 seasons, and I just bought prime. I'm thinking that it was a waste of money. This game really isn't as optimized as fortnite is

slate hornet
#

But people say fortnite suck. When this game is trash like garbage

burnt sedge
#

Pubgm is literally a trash can

haughty cypress
#

true

livid blaze
#

Yup

burnt sedge
#

Un optimized, full of bugs and glitches. Why do u think Pubg closed the bug reports channel? They don't wanna hear our complaints anymore

haughty cypress
#

oof

livid blaze
#

Waste of time.. after 0.11 it is waste

burnt sedge
#

Yep

haughty cypress
#

shame

burnt sedge
#

I bet if I downloaded fortnite on the exact phone, it would be 100x smoother

night cloak
#

so i just played a match, like 5 mins ago, was watering the tree by roz hill, and then it said connection lost to the server and it kicked me out, i thought it was my WiFi, but i was able to log back in, and i wasn't allowed to rejoin the match

livid blaze
#

Currently i started cyber hunter it is 100 time better than pubg

night cloak
#

i was watering the tree like 3 times, got nothing, and then i lost connection

burnt sedge
#

Cyber hunter has delayed controls for me. Idk why so I deleted that

#

Cyber is so good

#

If it wasn't for the delayed controls, I would've quit Pubg long time ago

livid blaze
#

Yup i am enjoying cyber currently.. didnt play pubg for 4 days

burnt sedge
#

The admin and the mod r both online, yet not coming to check support

#

Love the attention here

#

So good

#

@lime juniper

#

@molten crown

slate hornet
#

Found this bug where gun on single while on auto mode.. then heard shot from enemy with one shot then he goes auto..thought it was just me

pale falcon
#

Please avoid tagging several roles at once, @burnt sedge.

molten crown
#

What’s happening

slate hornet
#

Already report in game btw

burnt sedge
#

Several? that was 2

#

Love the HD

pale falcon
#

I'm abysmally sorry for the inconvenience, @slate hornet. There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug.

burnt sedge
#

" "

pale falcon
#

I think this bug has already been reported, @slate hornet.

burnt sedge
#

...that was a copy and paste?

pale falcon
#

They’ll fix it soon, please be patient.

burnt sedge
#

that was a copy and paste wasn't it

slate hornet
#

Thanks melanie..

pale falcon
#

They didn’t close the channel, @burnt sedge. They introduced a new procedure on how to report bugs.

#

You can have unrelated conversations in #chat, @burnt sedge.

burnt sedge
#

😂

#

Kick me pls, Idk how to leave servers

#

I deleted Pubg

pale falcon
#

Could you please deal with the user above, @lime juniper? They’re being very problematic.

burnt sedge
#

Kick. Me. Out. Of. This. Server.

pale falcon
#

I don’t have permission to kick you, @burnt sedge. You may leave the server yourself.

lime juniper
#

Do you have Android or iOS, @burnt sedge?

burnt sedge
#

Android

split pecan
#

so many cheaters in game 😦

burnt sedge
#

Yep

lime juniper
#

If you wish to leave, tap and hold on the server icon, scroll to the bottom and select Leave Server.

burnt sedge
#

They ban gfx uses instead of hackers😂

#

Yeah thanks errr

#

*error

pale falcon
#

You can report them using the report feature, @split pecan.

split pecan
#

@lime juniper 403#1174 How can a member help fix the hacks ?

pale falcon
#

You can also spectate them if you think they’re suspicious and dubious of cheating to make sure you’re not reporting them erroneously. If you report someone who isn’t violating the rules, you could potentially receive an infraction for misrepresenting and falsifying such statements, @split pecan.

lime juniper
#

Hope to see you again in the future, @burnt sedge. We are sorry that we could not be more helpful here. Unfortunately, we have no contact with the developers or the customer service.

astral topaz
#

Why is midasbuy not showing paytm payment method? Only redeem code is available. @lime juniper

burnt sedge
#

bye

lime juniper
#

It seems to have been disabled, @astral topaz. We do not have more information on this.

astral topaz
#

I need to buy the 180uc pack for the silver racer top but the site is only showing redeem code.

split pecan
#

@pale falcon every game can not make it

#

@pale falcon cheaters flying, wall bangs ...

pale falcon
#

You’ll just have to keep reporting them, @split pecan.

split pecan
#

When we report, are our labor returned?

#

so many people broadcasting cheats

pale falcon
#

You mean the points you lost because of a hacker, @split pecan?

split pecan
#

yes

#

so many time

pale falcon
#

I don’t think you’ll get those back, @split pecan. The season is almost over. I have a feeling that they’ll remove the hackers in the next season.

split pecan
#

remove the hackers in the next season 3 days later new hack published

#

can you not take better measures for it?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @split pecan. Refer to #482111832669159445 for language channels.

split pecan
#

too many people complain
I can give you all the cheats.

#

shared everywhere

pale falcon
#

I don’t have permission to do that, @split pecan. I’m not responsible for dealing with the hackers. I’d suggest contacting the customer service regarding this issue.

split pecan
#

@pale falcon can you check dm ?

#

he is broadcasting 2 week +

atomic coral
#

@split pecan discord can't ban ppl. they just can't

split pecan
#

@atomic coral account bans is not solution.
Pubg mobile devs does not understand this
only make new skins & clothes for girls

atomic coral
#

@split pecan yup, and please continue your discussion in #chat

night cloak
#

Does anyone have a spectate bug ??

atomic coral
#

@night cloak it is known, it will be fixed soon

fading stag
#

I am facing server time out ,even in wifi
Mostly in each match today

night cloak
#

so how can u save this layout? if i save this layout and i go to another one (let’s say layout 2), it resets me to a default one. and if i return to original layout (1) despite saving my current settings (in layout 1 before applying layout 2), it resets me back to default

#

how can i save and prevent this?

spring flame
#

Save it on the cloud, @night cloak.

night cloak
#

i have and it still resets, unless i’m doing it wrong

#

uhh nvm

#

ty

blissful leaf
#

Where can i use the eggs that i find in matches?

hot rock
#

Does using gfx tool to increase resolution or frame rate violates the t&c for pubgm?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

jaunty ether
#

Anyone can help me fix this issue pls listen devs I trying to transfer my guest account to Game Center but I cannot because I accidentally log in into that and got a lvl one account that hasn’t been inside the starting screen

tired rock
#

Op

jaunty ether
#

Pls fix this issue or else rip my lvl 47 acc

night cloak
#

What if soneone do alot of refunding ?? what is the punishment ??

supple wasp
#

@night cloak what's refunding

night cloak
#

@supple wasp When u purchase UC and then u refund the purchase to get the money back

supple wasp
#

😯
well that's possible?

#

Uhm.. as far i known any google fraud can be detected in their system and as well as pubg can take action to revert if purchased anything with that uc and also it may lead to a ban

#

@night cloak what's your thought on this issue by @night cloak

night cloak
#

As far as I know, you'll get 1 month suspension.

#

@night cloak I got suspended since june 2018

#

I cannot purchase anything in the game

supple wasp
#

😬
my guess was right

#

@night cloak bro why did you do that in first place?

night cloak
#

Actually we don't have any online payment service so a guy purchased UC for me and after a week I got suspended from buying UC then I ask some experts and they said that the guy refunded the money

supple wasp
#

oh

languid pike
#

@night cloak hes just robbed you mate

#

@night cloak plus you got suspended

#

Gg

night cloak
#

And I cannot make any purchase because of someone else's fault

#

And Costumer service didn't want to answer my questions

languid pike
#

@night cloak ight ! I know what PUBG mods has to say on this. " you shouldn't have done it" "There's nothing we could do to help you with"

#

@night cloak uhhh ! They are all auto generated emails. Because koreans have a hard time speaking english. Plus they try to avoid all the fuss

rare scaffold
#

@languid pike we can't do anything that's why we say this :)

#

Bans are out of our hands :/

languid pike
#

@rare scaffold told ya @night cloak

night cloak
#

Then PUBG needs to remove Customer service It's useless

rare scaffold
#

👍

#

@night cloak try it, keep asking that robot and you may meet a human

languid pike
#

@rare scaffold that sounds funny 😂

night cloak
#

I have been asking for a whole year and no response

languid pike
#

@night cloak oops !

rare scaffold
#

@languid pike it may sound funny, but my friend's account was banned, remember that play store UC glitch? It was banned because of that, he used file claim and got his account back

night cloak
#

i remember that 1 month ago one of my accounts were banned. is using an alt to boost players against ToS?

#

i didn’t have cheats on it btw, i got banned for 10 years

rare scaffold
teal magnet
#

How to send the clan recruitment message?

rare scaffold
#

Read pinned message, you might find the cause of your ban @night cloak

stray night
#

Please replace my name with Jeff in this server

languid pike
#

@rare scaffold they took my rp because " pubg thought i used the UC glitch " because what i did was i purchased uc and i 100rped it by Paying actual money and people started using Glitch after that. So they removed my rp and took most of my outfits and everything literally. But you know what i did. I wrote an email to Google play support and setup a call because all i was getting was auto generated emails from PUBG. I told them that PUBG mobile wasnt responding to any of my queries and i might have to file a petition to claim my money back. And so i did , and Google Play refunded my money after verification. They said sorry and took all the blame for PUBG's ignorance 😀

tropic jewel
#

Hackers/cheaters are increasing these days ,do something pubg dev.

night cloak
#

nope.

digital lantern
#

why do I always get 'Spectator Limit Reached' whenever I spectate someone

night cloak
#

no third part software

#

guess i’ll just file a claim

digital lantern
#

it happens literally with every single person

jaunty lion
#

@digital lantern Spectating from Emulator to Mobile is disabled.

languid pike
#

@tropic jewel coming to the point ! Thats why i came here. Every second match i play theres a bloody hacker in a match. Like every second match i play. Thats just stupid. I think somebody leaked a script online which says "No report Hack for PUBg ". You guys have to do something about it before people start switching to Cyber Hunter (until cod comes)

night cloak
#

Anyone know any admins or someone working for PUBG ??

digital lantern
#

@jaunty lion Oh alright, thx

jaunty lion
#

@digital lantern ❤

tropic jewel
#

@vital sluice admin plse help us,

languid pike
#

Mods ! Youve got help us here. Try contacting the developers somehow. Because theres no way they are going to reciprocate to our queries and concerns because for obvious reasons you guys know. But theres a thin chance you guys can help Retrieve PUBG's Authenticity back. Get in touch With developers and request them to write a script for No report Hackers. Every second match we are facing a hacker guys , Every second match.

digital lantern
#

@jaunty lion is there actually a limit in mobile devices too? if so can you tell me how many?

jaunty lion
#

@digital lantern Its limited to 5 only.

#

which am sure of because I did try it with my friend

digital lantern
#

Aha

jaunty lion
#

and 5 were only spectating not sure sure exactly about it.

vital sluice
#

Will try and forward this to the community team, @languid pike. That's the maximum we can do. Thank you.

languid pike
#

@rare scaffold Yo if you are a MOD please get my message to someone who has reach with developers

#

@vital sluice who are you ?

digital lantern
#

Thats very kind of you, thanks 😀

tropic jewel
#

@languid pike he is admin

languid pike
#

Oh sweet ! @vital sluice Thanks ! Please do because its very important. If you dont believe me. Try playing PUBG in Asia Server. Youll know

vital sluice
#

Mainly players just like you guys, but we are able to communicate to the community team who could forward it to the developers. That's the maximum we here can do. I do play in Asia and most importantly make sure you report them and then if any evidence you got, forward it once again to the customer service in-game.

tropic jewel
#

@vital sluice ihave decorded some videos of hackers where i have to forward them

storm flumeBOT
#

Hello, @tropic jewel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tropic jewel
#

@vital sluice thanks

languid pike
#

@vital sluice i do that everytime and its good to know that you play in Asia Server. But you see , ive read somehwere that the main reason for people finding hackers in every other match is that someone in Reddit leaked a script for No report hacks and hence when we report some player he isnt actually being reported somehow. And thats why we are facing so many hackers. Secondly ! How do i get in touch with the community ? So i dont have to bother you guys

vital sluice
#

The team isn't really very active here, @languid pike. We forward what we can and hopefully it works out well. You can try the official reddit mentioned in the above message to start a discussion regarding it and maybe get noticed by a developer or so.

pale crane
#

hiii

vital sluice
#

Hello, @pale crane. How may I assist you?

pale crane
#

how can pus the rank in pubg

languid pike
#

@vital sluice thanks ! That would be great

vital sluice
#

You will be able to find different suggestions regarding that question in #pubg-mobile , @pale crane. You can chat there and people could help you out in ranking up.

#

There's lfg channels if you want to find players and rank up with them.

pale crane
#

you can join you

#

pless

storm flumeBOT
pale crane
#

i can join you @vital sluice

vital sluice
#

I'm unavailable to play at the moment, @pale crane. Sorry.

pale crane
#

ok

keen scroll
#

Refund my 600uc that gone on play store rollback pubg season is going to end

#

😭

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

errant ginkgo
#

bro there was some hacker in my game

#

wiped my entire squad through wall

storm flumeBOT
#

Hello, @errant ginkgo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

errant ginkgo
#

pah

spring flame
#

It does, @errant ginkgo. Unfortunately due to the mass false reports the team reviews only those accounts that were reported the most.

errant ginkgo
#

oof

#

well the one i sent was genuine alright

#

goddamn that guy

spring flame
#

It could be, just be patient.

errant ginkgo
#

some squad was also spectating the dude yelling insults lmao

thick palm
#

Why are the buttons on my screen even though I'm not playing

night cloak
#

@thick palm Can I see a screenshot?

thick palm
#

It won't let me

#

Its little red outlines of the buttons

#

They're faint but still noticeable

night cloak
#

Screen burn-in i giess

#

@thick palm Hello,
If this issue is related with PUBGM then it can be solved by following these steps-

Go to Application Settings and search for PUBGM > Select it and click on the Force Stop option.

.

haughty cypress
#

1000000/10 pfp, thats what real men use @night cloak

night cloak
#

@haughty cypress
I'm a female and I advise you to please keep these type of messages in the discussion channels, #chat.

haughty cypress
#

well thats just sad

night cloak
#

I have 2 different PUBGM id. And I want to buy Prime Plus Subscription on both account. But, I have one Gmail account.y questions is, can I buy Prime Plus Subscription on both account through the Gmail account (play store) with the discount. ?

#

@night cloak

#

I don't think that is possible. I am not sure.

willow dune
#

The reverse is true

night cloak
#

@night cloak that means, i can't subscribe to prime plus on both accounts using same play store account?

valid remnant
night cloak
#

@night cloak I think that's possible.

spring flame
#

The people of the server don't posses the power to ban a player ingame, @valid remnant.

valid remnant
#

ohh

night cloak
#

@valid remnant report him from the game Though they dont get ban instantly, but they will get ban in near future

#

@night cloak You can use multiple payment accounts to buy in-game stuff,
So I believe it's possible to to buy in more than one PUBGM accounts using the same payment ac.

vital wraith
#

Pubg will never ban the hackers

valid remnant
#

then how can legen player push trophy

night cloak
#

@vital wraith they do. But, the process is too slow. I saw my friend hacking. And he got ban after 3 months

spring flame
#

They do, @vital wraith. It's just that the procedure is quite time consuming as they get thousands of fake reports daily and finding a legit one is like finding a needle in a haystack. Once a user is reported by a large number of users the team does investigate.

night cloak
#

Is there any channel to post video document of cheater? So that everyone can report them and help to remove cheater! @spring flame

forest summit
#

@night cloak I really want that channel

night cloak
#

There should be a channel named""report hacks"". So that we can share video document and everyone can report them! @night cloak

fallen adder
#

Is there any news on Australian server?

night cloak
#

We only moderate discord server not in game issues so it is not possible, @night cloak.

fallen adder
#

Lemme guess, no?

graceful jewel
#

@night cloakI agree

winged parcel
#

@everyone hello can you talk with pubg mobile team and can you set "sinhala language (srilankan language) for matchmaking...i see many language supported ...but however srilankan many players will use it..please add sinhala language for matchmaking...please

night cloak
#

@night cloak I said that you will open a channel in this discord server. Where people will share video document and other people will help to report the cheater

#

@fallen adder No such news yet,
I suggest you to keep an eye on #news and official social network accounts to receive latest updates.

graceful jewel
#

@night cloak No he means could there be a channel where we post Players ID with a proof that he is hacking...
and the community report it...So that devs can ban him ASAP cuz chances of seeing the report increases

night cloak
#

Hmm we should wait untill the adminstrators talk about this, @night cloak

#

And I think they can consider it.

#

They should consider opening a channel ASAP, shouldn't they?

#

@winged parcel Unfortunately, you cannot post in-game feature suggestions here, as no in this community is directly connected with the Dev team.

#

Yes, @night cloakbecause the hackers are increasing day by day.

#

You can suggest that in #discord when any administrator is online.

#

And pubgm team needs to stop those hackers, not just to take out skins of guns and clothes. @night cloak

#

With detailed information specially.

#

I think we should take this matter to community team, @night cloak

#

@night cloak Please move to #chat for discussions.

#

@night cloakI am not discussing here, just telling them to take this cheating matter to community team.

#

This channel is supposed to remain for PUBGM issue related questions only.

graceful jewel
#

Yeah Pubgm isnt going anywhere with this situation,
Even when they release updates its full of new awesome unique bugs
So instead of just focusing On updated they should better its community...

Also Since its Not related to support....So we shud end this conversation.

night cloak
#

Hmm stop it here.

winged parcel
#

@night cloak how to connect Dev team..please tell me..this is srilankan gamers ..please help us

night cloak
#

@winged parcel There is no normal way for a normal individual player to connect with the Tencent Studios,
The thing you can try now is to take this issue to "in-game" customer support.

graceful jewel
#

@winged parcel You really cant connect to devs...
There are a few of tencents staff here but they are not related to dev team i guess...
They just pass on messages and are of community team

winged parcel
#

@night cloak @graceful jewel thanks for support...

night cloak
#

@winged parcel ✅.

graceful jewel
#

@winged parcelAnytime

winged parcel
#

im trying to add sinhala language for matchmaking..cuz there are many language supported...but still our language not connected...i know it is simple update..but they are not care..

night cloak
#

@winged parcel Unfortunately, we cannot help you through this,
I suggest you to use #pubg-mobile for further discussions.

winged parcel
#

ok

dusk bobcat
fair charm
#

when are u going to ban hackers?

grizzled terrace
#

How much rp can you get in 1week? (If you have elite pass)

fair charm
#

don't waste ur money on this game... game you can't enjoy because it's full of hackers

night cloak
#

@fair charm No user in this community holds the power to ban users,
Please use the report option in-game to report the player.

fair charm
#

wow, nice fix

grizzled terrace
#

zombie i have been playing for a year and havent encountered one hacker yet. I believe the anticheat system of this game is quite better than others

#

can someone answer my question though?

night cloak
#

@grizzled terraceTag pixel, she may answer your question.

#

@grizzled terrace
I believe it depends on how often you play and complete the RP missions.

grizzled terrace
#

Suppose i complete everything. How much do i get?

#

All week missions

night cloak
#

Hmm around 100, I think. @grizzled terrace

grizzled terrace
#

the 200 rp crate

night cloak
#

I got 100 when I completed a mission.

grizzled terrace
#

Daily bonus and missions

#

you dont understand i mean all the possible missions in 1 week

night cloak
#

Hmm check in royale pass missions, you can get the info, @grizzled terrace

grizzled terrace
#

Ok. I guess someone knew a fixed number

hoary grove
#

How can we report an hacker in discord so developer can see the clip of the hacker

grizzled terrace
#

there isnt a direct way of the developer seeing the clip. You can report player ingame

#

however im no expert. Please dont take my final word for it

hoary grove
#

@grizzled terrace thank you for helping

amber furnace
#

Good Day

Im sending a message as i have read the rules that I am not allowed to post anything on reddit related to cheating with their IGN shown.
My squad mate died first even tough we are behind cover. I tried to rotate and look for the enemy. We died eventually after getting flanked by his squad mates. I find it suspicious so i spectated him. Turns out he as been shooting through solid covers i.e. rocks. I have reported this guy while spectating. I have a recording as well but i could not post here as the file is too big. I would appreciate if someone could advise me on what i should do. Thanks!

storm flumeBOT
#

Hello, @amber furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

left portal
#

where do i go to report hacker?

rare scaffold
#

@left portal same goes for you that was written by @storm flume

left portal
#

ight thanks

#

some dude was jumping and killing everyone

#

got 24 kills in 10 mins

mild kite
storm flumeBOT
#

Hello, @mild kite!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

topaz bronze
#

hi

#

my account is banned i don't know why

spring flame
#

Hey, @topaz bronze, I'm really sorry to hear that your account got banned. Unfortunately we cannot do anything about it, please file a claim or contact customer support.

topaz bronze
#

Knowing I did not use any hacks

#

@spring flame what is gmail of support pubg mobile

spring flame
#

Email support has been discontinued as of now, @topaz bronze.

topaz bronze
#

ok

#

😭

gilded citrus
#

I played war mode for 4 rounds, and 3 rounds were sniper.

#

Am i too lucky.

#

Or did pubg made the mode like this.

spring flame
#

War modes are chosen at random, @gilded citrus.

gilded citrus
#

Ok, but i find sniper super common.

night cloak
#

@spring flame what is file a claim ? can you pleaese explain it

frail cradle
#

Hi i wana removed twiter because twiter was hacked and i wana removed an the person how hacked my Twitter he play on my acounte and today he but hacker on my acount and the Company give me band 10 year please help me

night cloak
#

@lime juniper Sir,when plan ✈ going that time show map 🗺 but following not showing

frail cradle
#

What can i do

lime juniper
#

One of the contributors or community members will get back to you soon, @night cloak.

night cloak
#

Ok Sir Thanks for Replying

haughty cypress
#

i see a pure soul, free of sins right above me

frail cradle
#

Hi i wana removed twiter because twiter was hacked and i wana removed an the person how hacked my Twitter he play on my acounte and today he but hacker on my acount and the Company give me band 10 year please help me

heavy cedar
#

When we can have a fair game in game? My all matches going reporting now

frail cradle
#

Please hilp me

heavy cedar
#

Fed up of cheater using 3rd party app

spring barn
#

@frail cradle the only thing you can do is to FILE CLAIM.or contact pubg support via guest acc if ya can't login through main acc.

pale falcon
#

I’m sorry, @heavy cedar. There isn’t anything we can do about the hackers.

#

You’ll have to just keep reporting them.

spring flame
#

File claim is an option provided to users that were banned, @IMMORTAL.X#5930.

heavy cedar
#

😣😣🥺 pls @pale falcon need help 🙏

storm flumeBOT
#

Hello, @heavy cedar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

left portal
#

lol they so active today

spring barn
#

@grizzled lark

#

Lol he deleted

grizzled lark
#

@spring barn ✅

#

I did

spring barn
#

Lol me

#

😂

grizzled lark
#

It's Fine, let's don't go you off-topic.

spring barn
#

Hmm

frail cradle
#

@spring barn the customer service didnt take any message

#

Hi i wana removed twiter because twiter was hacked and i wana removed an the person how hacked my Twitter he play on my acounte and today he but hacker on my acount and the Company give me band 10 year please help me

whole ore
#

May i check what happened to pubgm and the sudden influx of hackers

#

Suddenly im getting hackers every single game

spring barn
#

@frail cradle do you have access to your twitter account??

whole ore
#

I need to constantly report everygame

#

Anyone having the same problem

#

Im in asia server at around 5k points

frail cradle
#

@spring barn no but i have facebook and Twitter on my acounte

spring barn
#

You anyhow have to block twitter accessing your pubgm account

#

Contact twitter official to permanently delete your account if you cant access

#

This will also disable that hacker to access your pubgm account

#

@frail cradle

frail cradle
#

Ok how can i play on my acounte now the acount has been pand

#

???

#

And i bay alot of money on my acounte

steep steppe
#

Hi can anyone solve my problem here

#

Please

frail cradle
#

I paid more than I've paid more than 400$ @spring barn

spring barn
#

@frail cradle i advise you not to play classic as hacker may login and ruin your game and rank points

#

So your priority should b deleting your. Twitter accoumt

steep steppe
#

@spring barn please solve my problem anyone hacked my friend account and he is not able to log in with Facebook

frail cradle
#

I expect he hasn't entered the account because he'll think he's a bachelor, but how can I remove it?

#

؟؟

steep steppe
#

And I can't log in on Facebook also my account is disabled

spring barn
#

@frail cradle you can only remove twitter acessing pubg from twitter account itself

#

@steep steppe all you can do is to talk to facebook

#

Support

frail cradle
#

Ok how can i remove band

#

??!

steep steppe
#

But how can he hack my account

#

@spring barn

spring barn
#

@steep steppe i dont know

frail cradle
#

@spring barn..

#

How can I contact the company?

spring barn
#

If your account is hacked attack a gmail or any other account with pubg and delete the hacked account of that social media or google

#

@frail cradle twitter app has contact us option

frail cradle
#

Ok then i wana remove band hooow?

#

?? @spring barn

night cloak
#

@frail cradle You cannot remove ban, it's gone.

#

Open a new account.

spring barn
#

@frail cradle FILE A CLAIM

unkempt flame
#

I have a question.. is it possible that PUBGM would copy exact the same thing in PUBG PC im not saying all.. i mean like the Design of houses adding some stuffs and rooms like pubg pc , window glassess

#

Like if you shoot the door at the top in pubg pc it is not broken at all its just the top that is broken

#

I think adding those features would be a game changer 😊 hope this idea would be added soon!

night cloak
#

@unkempt flame PUBGM is actually a port from the steam PC version. So, the features you're talking about was there at the beginning. It was later removed, intentionally, for performance issues. You know, mobile processors aren't even close to PS3 graphics. These texture implementation requires lotta processing powers.

unkempt flame
#

Alright understand 😊

rotund trellis
#

I’ve always averaged 20-30 ms in game but for the past 2 weeks I’ve been averaging about 700-900 ms and it is super unplayable for me now. Any reason for this?

#

@unkempt flame I like that idea and that would be nice but I much rather have an empty house with horrible textures but have the game run real smooth

steep kiln
#

@lime juniper Hey,Now, can we get our order of uc,if we would purchase from www.midasbuy.com?
I am asking you because last time when I purchased my amount was deducted and i could not get my order,

lime juniper
#

I am afraid I do not know, @steep kiln. Sorry. We will make sure to announce it when we receive more information on this.

unkempt flame
#

@rotund trellis agree alright

steep kiln
#

@Error 403 Thanks

unkempt flame
#

Sanhok is very unplayable.. the last 2 zones is so laggy FRAME DROP

pale falcon
#

Seems to be fine for me, @unkempt flame.

flint garnet
#

@unkempt flame do you use the lowest graphics settings?

unkempt flame
#

@flint garnet Smooth and Extreme

#

Frame drop happens if there is a people around you hate this feature

flint garnet
#

@unkempt flame I’ve heard about this issue from others as well. Have you tried lowering FPS to ultra?

subtle carbon
#

@flint garnet it happens even for low/ medium setting

wispy matrix
#

@zealous zephyr report them in facebook, we cant report players from here.

night eagle
#

3 hackers on miramar

#

He's one of them

zealous zephyr
wispy matrix
#

@zealous zephyr thats good to know.

night eagle
#

Spraying with akm 6x more than 250m

#

Wall hack

grizzled lark
#

@zealous zephyr, It should be a pre-recorded stream. Please report them to Facebook itself.

night eagle
#

I will post proof video soon

wispy matrix
#

@night eagle you have to report hackers by yourself in the game. We cant report them from here you see.

storm flumeBOT
#

Hello, @night eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

rich kite
#

As we know there are 2 splits in the club open, spring season already started but I wanted to play in the fall season so is it too late to register and i had to register in March or will there be a second registration

limber haven
#

@rich kite play in the crew challenge. That's the first platform to play in the club open

night cloak
#

@rich kite Fall isn't even started yet. Spring ends on 21st June.

rich kite
#

So there will be second registration yeah?

night cloak
#

Yes, after 3-4 months. @rich kite

rich kite
#

Ok thanks @night cloak

umbral whale
#

I killed by a hacker can i send you a clip

storm flumeBOT
#

Hello, @umbral whale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

bitter kelp
#

This crew is using hacks like no recoil and maybe other hacks too.

night eagle
#

@wispy matrix me and my Tema mates already reported

wispy matrix
#

ok good

night eagle
#

I don't know why they are destroying the game mechanics

#

And in all chat they are saying they are legends ( WAIT WHAT? 😂 )

night cloak
#

@night eagle Please use discussion channels for discussions #chat.

sharp torrent
#

Hey, So I wanted to know that why can't I redeem stuff from India Bonus Challenge shop even though its been a week since I redeemed something and the vouchers that I redeemed were only 3 though it shows 0/6. Could I receive some assistance for the same?

#

I have screenshots for proof

#

Please @sharp torrent if u know a solution

night cloak
#

@sharp torrent If it shows 0/6 then doesn't it means that you've got no vouchers left?

sharp torrent
#

But I haven't redeemed any

#

Thats the thing

#

When I open pubg it shows 6/6

#

When I click redeem I get that error and it goes back to 0/6

night cloak
#

@sharp torrent Well this seems like a web bug, I suggest you to contact in-game contact customer care on this.

sharp torrent
#

Did that already but they do not reply

night cloak
#

@sharp torrent Due to a huge userbase, the support team takes time to reply (even upto 3 weeks).

sharp torrent
#

Well India Bonus Challenge is a huge thing and every thursday it gives you points

pale falcon
#

The response time can vary between some hours up to a few days, depending on the number of support requests, @sharp torrent.

sharp torrent
#

So I gotta grind for it to get the rewards

#

Hence I chose to get some help on the discord server

night cloak
#

hi

#

@sharp torrent Unfortunately, it's not possible for anyone in this server to deal with internal account related issues.

#

@night cloak Hello,
Please state your issue.

warm heath
#

What will the eggs be used on I have 28 of 1 kind and 33 of another

#

I have been trying to find out since I seen them and now I see lucky eggs

night cloak
#

@warm heath There supposed to be an event earlier, for unknown reason it got delayed. The redeem option will be available at a later date.

warm heath
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Ok thank you for a good solid answer

sharp torrent
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Alright

snow grail
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Is there anychance that PUBG Mobile is putting preasure on Battery spoiling it

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Becaise my phone takes 2 hours 47 minutes to chare to 100%

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Now it is showing 5 hours 52 minues

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After playing PUBG for 1 hour

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Can this be fixed?

night cloak
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@night cloak alright so yeah. I have a s9plus right lately when I play pubg the sensitivity is literally alfreaking out at times. idk what happen. I delete the game and redownload it. I repaired it ... so what is happening. hasn't happen before why now?

snow grail
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((Please tag me for a reply, i will be expecting a reply from the team, Danke ya))

night cloak
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@snow grail PUBG Mobile is actually saving your battery by putting frame restrictions. Although, in your case, looks like your battery already damaged. It might be a visual big too. Try to restart and see.

snow grail
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@night cloak restarting indeed fixed it but, i fear playing it might cause some damage?

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Thank you anyway

night cloak
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👀

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Anyone know when 12.5 beta version will release???

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@snow grail Playing it at high frame rate will cause damage. When your device starts heating up - it's a warning for you to take a break. Or maybe go to a cooler place.

vagrant silo
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Please add Switch Weapons Button. A dedicated button.

night cloak
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@vagrant silo I think it's unnecessary. As you can move both weapon slot controls on right centre and make use of it.

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@night cloak Beta 0.12.3 is out but it's a closed beta. And servers seems to be offline. No ETA when it will be publicly available.

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alright so what about my problem. has it ever happen?

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Thanks for information

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@night cloak Can you elaborate your issue or maybe can upload a short video clip?

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alright so yeah. I have a s9plus right lately when I play pubg the sensitivity is literally alfreaking out at times. idk what happen. I delete the game and redownload it. I repaired it ... so what is happening. hasn't happen before why now?

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@night cloak Which sensitivity causing the issue? Gyroscope? ADS?

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I have it on high

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I always have it on high

thorn mist
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Tier protection? What is this about?

night cloak
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but sometimes the controls don't move

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@thorn mist no

thorn mist
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I just left a match and it said something about tier protection activated.

night cloak
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oh

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basically it same your rank from decreasing

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saves