#questions
1 messages · Page 444 of 1
My whole team reported them
All Asian leaderboards ruined by hackers
good, good
You'll just have to keep reporting them, @teal tendon.
There Are Lot Of Hackers In Asia
@night cloak ?
@night cloak as you knowIn November 2018, Bluehole organized itself under a newly founded parent company, Krafton Game Union.
I have proof in the video of hacker but pubg mobile team is not taking any action on hackers
The closest contact we have would be the community team, but they shouldn’t be tagged as it’s against the rules.
@night cloak So It Is Placed In Hong Kong.
@night cloak the union sits there but the main server sits on Hong Kong
It's Not Fair.
We Are Asians. We Play On Asia Server.
They Need To Fix This.
I'm sorry, you may only report them, @night cloak.
Lol
We don't deal with hackers.
@night cloak umm they have d been only a year so let them take time, until then happy chikkendinner
@pale falcon I've got an issue
Yes, @night cloak?
@pale falcon how to use the kill ping feature?
Who deals with hacker?
What do you mean, @night cloak?
The customer service team can deal with hackers, @whole basin.
@pale falcon umm a screenshot may help wait.
May this would be helpful
@pale falcon
@night cloak I Don't Like Tencent Also. I Wish Bluehole Develop Pubg Mobile Themselves.
@night cloak none of our business pal
Thanks for solving the problem of midasbuy.com @lime juniper
@night cloak Yes I Know Bro.😟
Does anyone know how to get lucky crates on the lobby screen I haven’t got them in ages????????
It clearly says lucky crates so it's your luck they come to you
They come randomly, @mighty current.
Yes but I haven’t got one in months
@pale falcon saw the screen shot?
Yes, @night cloak. I'm unsure about your request, I'm sorry. I'll let another contributor take care of it.
I wandered if you had to like play a certain amount of games or wins??
@mighty current They also come to me after weeks and months sometimes
@pale falcon did get my point, what I wanna know?
That doesn't determine if you're going to receive a crate, @mighty current.
I used to get them almost everyday though
I just got 60 uc 😞
Iwas Supposed to Get 1800
I’m missing out on great deals
Your luck must've faded, @mighty current.
@pale falcon can pangirl help me?
@pale falcon ask her plz
I am having problem with entering the game game gets stuck on loading screen after i start a match
Is anyone else having same problem?!
@fallen cave me ✋ and a few of my clanmates
No response from the server This is Written on the screen
Is there any fix coming @scarlet cobalt
Does devs know about this bug? @scarlet cobalt
@lime juniper dude Mine 24th April uc purchase Isn't credit yet can you help please 😞
@fallen cave idk bro
Did you use Midasbuy, @scarlet cobalt?
@spring flame yes
@fallen cave same problem
And piad through paytm ₹1949
hey @night cloak midasbuy site is not working can you help?
I'm sorry for the inconvenience, @scarlet cobalt. Midasbuy is currently facing issues, you will receive your products in due time.
@spring flame Okay bro I'll let you know whenever i will get it, thanks for heads up btw :)
It doesn't work without www.
@night cloak oh oks i will try that
How do I get access to post videos in this discord videos area?
When someone comes or jumps near a player I'm lagging. How can I solve this problem?
@night cloak
@night cloak
Which device are you using?
Huawei Honor 10
Download speed is 9MB/s or 72 Mbps and upload is 2.3MB/s OR 16mbps
If a player has too complex moves you can make them on the phone to solo can use an unobtrusive emulator?
@night cloak
Can you tell device specifications? Ram and processor?
Immediate
8 cores and 4GB Ram
4x ARM cortex a73 and 4x ARM cortex A53
Up to 2.36 GHz on 4x Cortex A73
@night cloak Device Name ?
@night cloak 4Gb ram one is 10 lite
@night cloak Honour 10 Don't have a 4gb ram variant
Not is lite
@night cloak It's actually a problem in devices with Snapdragon 821 or weaker chipset. Just an issue with the recent update optimisation issue. It will be fixed, be patient.
@night cloak Ok,Thanks
@night cloak His Device Has a kirin soc Architecture and kyro cores are completely different
@night cloak You're girl?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak it is lite (Col-L29) is lite
OK THX
When I have the activated mode work better but it gets warmer
@night cloak you're girl??
Please avoid going off-topic. You can have unrelated conversations in #chat.
i sometimes get drop frames when I'm driving a car is there a solution to it?
It's there anyone else with problems (delays, hot device) launching the game/lost voice chat when joining a game is it just me?
The problem has been fixed, @glad palm. If you still face it please report it as a bug ingame.
@glad palm and @trim sapphire
I would recommend reporting these in #555492558428700682
Guys, PUBGM started crediting UC purchased from Midasbuy.com @lime juniper Thanks dude for the support👍😉
@latent matrix thank you
Just asking if anyone has had it or if it's just device specific
Thanks for sharing the information, @subtle summit.
how do you enable the vault button?
I have lost comms with team mates a lot before 0.12, haven't experienced it since.
@glad palm download the Korean version by changing your store location to Korea (iOS) or search for "pubg mobile Korea APK" (Android)
oh ok
@latent matrix lucky you. Maybe it's just me then. I'll just reinstall it, fingers crossed!
I always uninstall and reinstall after new updates so maybe it was that, I'm unsure.
@scarlet cobalt It doesn't matter if they are different. What I mean is SD 821 and weaker chipsets, you can check benchmark of equivalent chipset too. Not limited to Kirin.
Game pissing me off. Shot a guy 3times with the kar in the head 2 of those in seconds apart no kill
Shot the piss out of him before that with ump also
Desync. @olive wyvern
@everyone who brought UC from midasbuy.com can check their email and the problem is solved and they are giving back the paid amount.
@olive wyvern Desync issue.
@glossy peak Just because you got back doesn't mean it's for everyone. Chill, you don't have to mention everyone. When they do, they'll get email.
@molten flare Try the Repair Client option from the login screen.
@night cloak but everyone got it. You can ask anybody to purchased from that website
@molten flare try to repair ur pubg
@glossy peak Just letting you know, in case.
@glossy peak There is no need to repeat the instructions.
@night cloak it's ok.
@night cloak already repair too many times and also reinstalling
But nothing happen
@night cloak iam not repeating but modifing that info which the earlier one game by tagging everyone
So i bought a flag change to change my flag but it says failed to edit i have to wait 43 dags
????
@molten flare Please use the #555492558428700682 for reporting yout bug, Please read Pinned message in the mentioned channel for instructions.
@prime steeple ya it's flag change limit
Tomorrow pubg new update coming or not????
How do you get a companion
@chilly yew yes it's coming. Egg exchange update
@night cloak ah so its a bug. Thanks 👌
@void spruce The companion feature is still under development, you may expect it to become usable in the upcoming updates.
@void spruce it will be unlocked in next season or next update
Ok
@void spruce and you will be getting a free permanent title when companion will be unlocked
Anyone know the new akm skin(orange) and the older one Kar 98 skin(yellow stripe) was only available for ace and above players or for all players?
Hello
@glossy peak Unfortunately, I have no information regarding that.
@thin oasis Please state your issue.
@night cloak hey sorry😔
midasbuy site still working in India
@night cloak #chat for discussions.
@night cloak you weren't there since I did something
@thin oasis There is still no update regarding the Midsabuy issue,
Please keep an eye on #news to recieve latest updates.
@night cloak how to fix
@olive wyvern Can you please state your issue?
Desync
@night cloak ok thanks 🤗
I had an issue regarding the kill ping
@olive wyvern Have you tried basic trouble-shooting steps?
@thin oasis ✅.
@night cloak Can you please elaborate?
@night cloak I had sent a screenshot can you see above
Nope just learning about it
@olive wyvern I suggested watching bushka’s vid on desync, and how to best play with it.
Because unfortunately desync is just a byproduct of the network you’re on. If you can’t improve the network, you can’t really fix it.
Ah router control gotcha
@night cloak These type of third-party applications usually work like a VPN tool,
It may or may not help with reducing latency issues, but it's not recommended.
@night cloak TQ for your assistance + 5 points
@night cloak ✅
Please avoid going off-topic. You can have unrelated conversations in #chat.
@heavy cedar Please take your memes to #520824336513368101
@night cloak did he got ban?
@heavy cedar This channel is supposed to receive PUBGM issue related questions only.
Zeta
Pls ban him , his MEME gave me cancer
@night cloak we don’t ban for memes in the wrong channels. Please stay on topic.
@next shoal um okay,
@night cloak Please use #discord for reporting discord related users.
No
Please avoid going off-topic. You can have unrelated conversations in #chat.
Maybe time for dns change
@olive wyvern I suggest trying that.
Please stop using this channel to have convos, Last warning to you all.
On emulator there are at least 5-7 wall hack ( see through ) users in each match. i Want to ask , is ESP only hack on emulator really undetectable? if so then should we also use ESp to get 'Fair Gameplay'?
My problem are not being answered
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
I have mailed about the hacker there are still playing and he is #4 in Asia server duo
You must report them if you suspect unfair means, @vale urchin. Your reports helps nab these users.
They*
How many days or month it takes to ban one cheater!??
Or shall I correct it how many seasons will it take ?
If they are not getting banned don't you think there's a possibility they're not hacking!
Were you spectating them, @heavy cedar?
Yes
What hacks do you suspect?
@spring flame i am asking if ESP hacks are technically undetectable. (without reports and proofs) like if someone uses no recoil and no scope shake hacks, they get ban in minutes even without reports.
Spectator mode is kinda glitched, @heavy cedar. Its possible that the user was not really hacking.
There r some spectating glitches which seems like wall hack
I'm not aware of that info, @vale urchin. Only devs can answer how the anticheat works.
While I was spectating there was half lobby watching thm ? And they also noticed the same
He had 25 kills
In conqueror lobby
You may report them, no more convos on this.period
Midasbuy.com Giving UC Back. Check Out Ur pubgm account. 
Spectator mode is a joke, I never really got to spectate anyone. Even when I die, im unable to spectate my own teammates
Its has already been days , feel helpless now .
No hopes
What do expect us to do with this info, @vale urchin?
please improve anticheat
It's improvising with every new update.
😂
The leaderboard says it
Did this guy just snitch on himself?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@wicked dawn The spectator option is currently not in it's most stable form,
Bug-reports have already been posted by several users in #555492558428700682,
You can find a message related to your issue and react to it or feel free to post another one.
Please read Pinned messages in the mentioned channel for instructions.
Tomorrow new update coming or not???
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
You can't heal yourself while moving... WHY??? There should be a dodge button as well.
Its how it is, @umbral marsh.
And what about spectating my own team, im sure that aint a new feature 😄 its bugged.
@spring flame It's how it shouldn't be
No need of duped solutions please.
I believe it's only visible to you by default
!?
@spring flame
hey there supporter on
Ok thanks
İs there any Pubgm rp 7 feedback?
Could you explain your query, @wraith dome?
Can someone check out eu-lfg chat, thanks.
Since this new update whenever i start a match...
I enter into the lobby and can hear the voice of my teammates
But the screen gets stuck on loading screen
To get into game.. i need to restart it
Please help
Switch networks, @grim shuttle. Its due to high latency/server load.
I just turned 18 and I'm from India, I want my health reminder to be updated from 6hrs to 8hrs.... Can anyone help me with that ?
n word
whatts the point of health reminders
@tardy phoenix Unfortunately,
There is no way to currently do what you desire to.
yeah... so any fix for this?
😭
@polar snow I'm facing trouble being able to understand the issue in the video, would you please elaborate?
@night cloak The health reminders are there to remind players that they are crossing the safe playtime limit, while playing the game.
and all i saw was
was basically this, everything lagged, but i could hear him
And also i could see thst he is moving with his head
Also i could hear the gunshots etc
@polar snow The game is facing several bugs currently and is not in it's most stable form, several users have already reported this bug.
I did it a few times
hopefully it will get fixed soon, but after like 3-6 minutes it gets reseted and its normal
@polar snow If you've already made a bug-report then the best we can do, is to wait for the fixes, as they are already being worked on.
this could be bad for some but
sometimes if there’s an enemy in the distance if they fire the sky will flash colors
i’m not sure why it happens
it it’s happened 4 times to me
@night cloak Have you tried basic trouble-shooting steps?
no it just happens randomly in a game. not every game
my device runs this game smoothly all the time
maybe it’s some visual bug
@night cloak I suggest you to post a bug-report in the #555492558428700682 channel,
Please read "Pinned Messages" in the mentioned channel for instructions.
someone is spamming group search in pubg mobile
How do I change in game profile picture or frame?
@ocean rover Please click on you profile and choose the edit option which looks like a Pen and then choose your desired Avatar or Frame.
I am not use any hacks,any third party apk,no chetting why my pubg I'd banned plzzz any one help meee plzzzz...my only one I'd and I will give my best ...this I'd...sobsobsob
Anyone know why my RP missions are not updating as I complete them please ?
@obsidian pike it happened to a friend of mine. Send them a message and it was all sorted in a hour for him
Please refer to FAQ 2.9 in #481198147478224896 for further information, @obsidian pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@formal locust like what type of missions? ( I mean you sure you doing them in any mode except war)
@limber haven yeah was in quick match. Played 3 games - didn’t register I played any arcade, no collection on smoke grenade, landed on school building and nothing and a couple of others 😤😤😤 lol
It should get updated when the match is over i.e when you die or win
Yeah it didn’t. Never mind will try again tomorrow. Thanks
Ok sryyy
Game is again unplayable :(
These lag spikes happen always when im near someone
Put that to the Things to FIX list. Thanks
Can i invite people without adding them to my friend list?
Yes
How?
I just wanna invite people from a fb group but I dont really want them in my friend list
Mmm
My explaining is -8/10 so can someone help him.... idk if there is a way to invite more easy... but if u go to the thing where u invite friends and oress local team and create one... then send them the code so they can join your lobby
@undone plank
Pls fix the prespective switching bug its a killer
There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly, @meager wigeon. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. Submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice.
You as well, @serene steppe. Please report any bug findings in the #555492558428700682 section. You can also use this to report the lag you’re experiencing.
You can easily make a team code for someone to join you, @undone plank.
You would’ve been banned for a specific reason, @obsidian pike. Unfortunately, we aren’t able to revoke your ban as we don’t deal with them. Violating any of our stipulations is unsuitable and can result in repercussions.
@pale falcon no reason to banned my I'd...really
@pale falcon I am not use any hacks,any third party apk,no chetting why my pubg I'd banned plzzz any one help meee plzzzz...my only one I'd and I will give my best ...this I'd...sobsobsob
Plzzz help me @pale falcon plzzzz...I req to you plzzz...😭😭😭
I can’t do anything about it, I’ve already told you, @obsidian pike. I only deal with this server and don’t have any contact with the developers. The only closest contact that we have would be the community team, but please don’t tag them.
You were banned with a proper reason, please contact the customer service team regarding your ban, @obsidian pike.
They are no reply me...😭
You have to be patient, @obsidian pike.
😭😭😭
my I'd got banned...no reason, my I'd will be hacked, I know...but why hack my I'd...this is the main question...?
You’ve been told what to do, @obsidian pike.
We can’t provide anymore assistance with your issue.
You may appeal to the customer service.
I’m unsure of their number, @obsidian pike.
@pale falcon Thank you
I never never never play pubg, and unstall pubg mobile...done...
What the hell is this, I couldn't do nothing because of this bug.
anyone know a way to get the Taiwan vpn on iOS?
or am i too late?
Free pan skin @cloud vale
Is it still available?
Probs
Express
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ok tyvm im currently facing a bug where my ads rotates 180 degree when i scope in randomly usually always at the worst time when an enemy is around
Any help is appreciated
Where your ads rotate, @royal ether? Im unable to understand.
Okay i just got a question, so,i saw theres people that use controllers but all controllers are banned or just some?? Thanks
All controllers are banned if used on a mobile, @limber jewel.
Thanks!
@spring flame is the free pan skin still available in taiwan?
I'm not sure, @cloud vale. I haven't checked it out yet.
I wont get banned if i use vpn, right?
No, @cloud vale.
@spring flame if i scope in at north my ads rotates south
And im little do i know instead of scoping it at north im scoping south in literally .2 seconds
Its so quick
Idk why im having this issue
Recent issue i got plenty of bugs but this one gets me killed 80% of time
I'm sorry but I fail to understand your issue after several attempts.
How can I report a hacker?
Hello, @hollow berry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@spring flame
Yes, @royal ether?
Links are automatically deleted, @royal ether.
Anyway i can send u
46 if u just type 4x 180 degree bug
The first reddit post
Is the thing happening to me but with all scopes
@spring flame
I'll make sure to check it out, @royal ether.
Okay lmk if u find a fix
will this chinese character register in PUBGM iQuit始
In other words the place where you open scope your aim spins towards opposite of that
Like person a is at north and person b at south and u are in the middle you open scope on person a but the camera rotates 180 degree and your aim is at person b but in my case the scope is at a damn open ground and enemy kills me everytime
Excuse me, @tender dock?
@dull harness Please move to #520824336513368101
Lol did u get what i was saying sir @spring flame
I'm too sleepy atm, @royal ether. I'm just gonna stick for a while now.
Aight
@molten crown ^
Is there any other way where i can report bugs
Rather than ingame
They never listen lol
sigh
Please purge and mute, Prada.
I can't find user TIT.
Sucks to see kids spamming and im losing my chance at fixing my problems
Bloody heck
@ornate timber I request you to please use #chat for discussions.
@royal ether You can report bugs using the #555492558428700682 channel,
Please read Pinned messages for instructions.
Will I get ban if I change quick chat scripts from English to anime?
What do you mean @severe lily
@latent matrix like when we tap on enemies ahead or something else. It says in English. So can I change it to Japanese by changing scripts?
I believe if you change your in-game language the quick chat will also change.
@severe lily
I know, modifying game files is a bannable offence so I wouldn't recommend doing so @severe lily
I'm pretty sure that's against toa
Tos
I could be wrong but pretty sure that's the same as using a GFX tool which isn't permitted on Pubg
This happened today morning while i heard pistol sounds than I rushed alone and on the same room he was below the floor but how and behind the corner that's my create.
Anybody know how to fix the glitch where your gun doesn’t stop shooting even after you stop pushing the fire button?
Restart the game
@polar kelp that may be a hacker, if you feel like he is hacking, spectate him a bit more and when you are 100% sure report him, if he isn't hacking I would suggest reporting him for bug exploitation.
@upper salmon repair your client, if the bug persists, go to #555492558428700682 and see Pinned Messages, then fill out the form correctly.
200$ in opening crates now and nothing earned! absolutely nothing, no legendary no mythics no fool m416 no new things !!! is all that called luck?? this why I'm officially quiting pubg forever ! i already wrote to customer service that message
anyone had any experience with vpn etc? i saw someone mention kill ping earlier but doesnt seem to be much use with pubg mobile
Have never used a VPN to play
Hi bushka
Hola tengo un problema, juego en Sudamérica y me une a un servidor llenos de turcos y los puntos no me cuentan para el rank
Please do not use any other language aside from English in this channel, @sleek depot. Refer to #482111832669159445 for language channels.
@rose loom I used to use VPN, express VPN for phone and TunnelBear on pc whenever I wanted to play on EU server, before VPN, my ping on EU used to hit somewhere near 300ms but after using VPN, it came down to 200ms, playable
@upper salmon sorry for the late response, you can press the recent task menu key or home screen key and then come back to the game, or maybe opening the settings of the game may also help you!
Guys
Help me
I try to log into game center and it says to download pubg mobile client
Pubg mobile in-game support is very bad. I placed the complain before 1 month but no solution till now.😔
You're using IOS, @safe willow?
my profile picture not changed in pubg 78hours com
You changed your profile picture in-game on Facebook or Twitter, @honest prairie?
What's your issue @torn breach ?
VPN can help drag you to a closer server cluster (AWS) a lot of Indians playing on Asia get hosted in Singapore rather than Mumbai, and have higher ping as a result. A VPN can make their games more consistently hosted by Mumbai, but it won't fix all matches. You might look into a Sydney VPN, there's an AWS server cluster there, but YMMV @rose loom
@night cloak yuh
I have scrims tommorow at 8 est someone said that their is an update or something will this affect me? @someone
@night cloak
Someone pls
@neat turret u know right vpn gives u even worse ping lmfao
I am afraid I do not have experience about IOS, @safe willow. You can mention other Contributors or Moderators.
Apologies for late responses.
Only if the VPN is the only thing that changes. If the end server changes it can improve your ping. @royal ether
@upper salmon theres no fix its a bug pubg wont fix sad to say along with 50 others hopefully one day
is the flag change card bug fixed yet 🤔
thanks @neat turret and @rare scaffold
Hahaha yall thought yall could ban me haha i have multiple accounts hahaha
👌 👌 👌 👌
Is there an app (free) that turns VPN into China with Android apps?
@royal ether It is necessary to play the Chinese version of PUBG
Hey, @nocturne quest. Using a VPN is not recommended hence please ask this question somewhere else.
Cant really undwestand
Understand
But vpn is allowed to use but not while playing as far as im aware
Thanks for being aware, @royal ether. Didn't I say its not recommended?
Can anyone help me
In game sometimes the player turns to right or left automatically what to do?
@spring flame sorry
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
There is a hacker on pubg
Hello, @thick bronze!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
What's the difference between
PUBGMOBILE_CS@tencentgames.com and PUBGMOBILE_CE@tencentgames.com?
@odd cloud the CS could stand for "Customer Service/Support", unsure of CE
I have clips that I recorded
When u gonna return 600 uc? Who had buyed rp legally?? M waiting so long
@strange ruin No ETA.
Hello, @polar kelp!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@odd cloud The difference, first email is correct and 2nd email is incorrect.
Give the baby lollipop now :/ @odd cloud
Lemme do a search.
Isn't it Customer Emulator?
No mention of the email in this server, very unlikely. @night cloak Or something new.
What is this who the f make this game
Devs stop making skins plz do anything of this f glitches
hell nawh
Does anyone experience blinking issue? Like player suddenly turn to other side but the ping is fine
Is anyone else having an issue.. character doing involuntary actions when you touch the screen
Or not doing what u want the character to do?
L
That happens, @fringe rampart.
There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly, @night cloak. You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. Submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice.
And mine because it happens? I have a y9 2019 @pale falcon
I’m unsure, @chrome goblet. You may fill out the form found in #555492558428700682 if you think it’s a bug.
Aaaa ok thanks
You’re welcome, @chrome goblet.
So how long Twitter pic take to change or is that like something you pay for?
It can take a couple of days, @olive wyvern.
I would suggest waiting that many seconds and try again, @neat ocean.
Been 4 no change
You can repair if it still doesn’t let you.
Close the game and start again .
Well then wait 250 sec
Please use the repair feature, @neat ocean.
Ok i will check now
99 sec remaining
Btw i saw one video on yt u can exchange that vibrant egg for us
Uc
Update-changing internet connection works
Hhh
@strange ruin yesterday 200$ for crates and the result you know what?? 0 new items and no legendary or mythics or upgrades items, a pure scam which lead me to quit officially pubg
@night cloak u have my condolences
Me
yeah, cool (?)
You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. Submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice, @royal ether.
@stable mauve @vagrant onyx thanks. believe me i already left an official message to pubg of my leaving, could you believe more than 160 crates opened in row and i also i got just 2 classic free crates + 3 pubg crates only !!!!
So We Can't Report Them
@night cloak bro that sucks
Its just how the game go
like you have to spend more money to get a thing ( and you get a thing that you don’t want )
If you lucky 5% or 10% you will get
@vagrant onyx man do you believe, in 1 month i spent 700$ ! 70% in fool m416 and i got it only once !!!! i was planning to upgrade it but no way.
-last week they gave me free crates for few opening, yesterday nothing !!!
-i turned and opened 70 crates classic and 10 premium and nothing too today morning !!! i still need more and more things from classic but recently epic items turned into mythics aswell, !! i couldn't find them at all
Why do the gun sounds on my PUBG mobile sound different from the YouTuber’s gun sounds?
@night cloak
They want more money i guess ( who know )
i think they should Increase rate of item
To get
...
Gimme dat chicken

@vagrant onyx sadly i gave pubg much opportunity in my life seriously, i tought it improved my sleeping and my daily work, i been scammed in real money cuz of it, i spent also more than 3000$ in 4 months on it, my phone battery died cuz of it!, and at end, crates was empty and eaten all my money 😑
Anyone i am outta here
Message me in dm if you wana say something
@pale falcon yes
This is for support purposes only, please go to #pubg-mobile. Failure to abide by this warning will result in strict moderation actions.
@pale falcon leave me in peace now I'm going without return 😑
Why do the gun sounds on my PUBG mobile sound different from the YouTuber’s gun sounds?x2
@vagrant onyx have a good day 😑
@night cloak you dumb bro really why not just special crates who in right mind waste it on crates anyway
😦
💩
You don’t have to spend a dime to play that’s the funny thin, blame yourself peace
Please avoid going off-topic. You can have unrelated conversations in #chat.
They’ve already been warned, @spring flame.
Why are they still continuing? Nevermind.
I’ll tag someone if they continue, @spring flame.
Im getting server reconnect after 2 mins
When my wifi
Is all good
I checked
Only pubgm is giving the problem
The servers reconnecting every 1:30 mins
Have you tried repairing your client, @eager pilot?
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Repairing?
Yes, Tap on the wrench icon while on the login screen to sort some minor issues, @eager pilot.
Just tap on that icon, @eager pilot.
Then?
Wait for the game to restart and let me know if your issue was resolved.
Yes.
I hope your problem was fixed, @eager pilot.
I've facing blinking issues bug when player suddenly turn direction while we shooting ,pls help
Hello, @cosmic iris!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hello why are there like 20 new bugs in the game now
Hi plz refer to pinned msg @dusty tree
Pig @night cloak
Please help
I've done sent a report pls read
Please try switching networks, @eager pilot.
For what issue?
Hmm I have a issue, @spring flame
In the night mode, I was playing the pubgm was very lagging.
Anyone here?
My pubg I'd was ban time to tome
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
We don’t deal with bans here, @honest prairie. You would’ve been banned with a reason.
You may appeal to the customer service team.
@spring flame
Sir I was living in Vietnam but because of job I moved to korea because of that my Vietnam pubgm's ping is very bad. I heard that there is a Korean pubgm, which gives better ping in Korea.
But when I try to login with my facebook in Korean pubgm, it gives me a new account. But I don't want to leave my main account because I am on level 60 in it.
Please help.
AFAIK Vietnamese and the Korean version run on different databases so I'm not sure if you can shift that data to Korean one. You must create a new account.
But I don't want to leave my main account.
Is there any possible way ? @spring flame
Then I have a semi only gun equipped the shooting mode u can switch between is still there even tho it makes the sound then u glitch above the sniper
Guys.. Will I get season 6 conqurer title if reach conqurer and get demoted to ace before season ends?
None I can think of, @empty glacier.
Ok sir thank you
When does the next season starts (date)?
@spring flame Will I get season 6 conqurer title if reach conqurer and get demoted to ace before season ends?
hey
someone hacked my account and connected his twitter account with my pubg account what should i do
help me
i have talked to customer service but they are not replying it has been a month now
helo me
help*
TENCENT games plz optimize the game, dont give updates
Server dont respond always shown
And create high ping
Do you mean the crate, @vestal beacon?
Try repairing the client to fix minor issues, @silk crow.
Why is this thread is for?
That not help @spring flame
Server didn't respond plz go to login page this shows always after 0.12.00 update.
Hey can you tell me when companion system will release
@spice hawkdon't try anymore bro you will not get your account forgot it now
@spring flame hello did u read my reported bug?
Question regarding about #pubgmbestmoment, am I only allowed to use one picture/video or more than one?
Would not it be better for a new update, for example, in a country, for example, Romania, to be able to squat with Romanian teammates and opponents depending on certain settings? For example, I can fall into the squad of Romanians and Moldovans or all 100s to be Romanians only.
@night cloak
check this hacker he killed me today and i got minus and u r not banning this hackers wtf??
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Yes, @cosmic iris.
when u will ban that hackers can i get to know ? i have recorded that hackers gameplay also for proof that he is hacking
@spring flame how we can get notified when the bugs is fixed?
When you stop experiencing the bug, @cosmic iris.
and wts my problem ?
What hacks do you suspect, @night cloak?
@hardy field bro next time i prefer you to record that bug will be better
cant its the fact that its unresponsive
Does your other buttons work ?
only the fire button
Could be a big from the game
ik so can anyone fix ittt???!!!
This bug will be annoying to you
yes its been the bug from season 4 then it came back in this iseason
i just want pubg to fix their bugs before adding skins and all that stuff
the game is just so laggy
@hardy field yea depend where you live and what device you are using
i play on asia and i use ipad 6th gen
So the game changed a lot . And they add it lot of stuff and improvement
So its will be laggy ( some people will hate this )
anyway sir i saw
A bug ( i don’t know if its really bug )
Go check #555492558428700682
And look for the video
please ban the play which i have given screen shot
this player is doing car speed hack and aim bot and no recoil and more pls ban him he killed me in game today
@night cloak there is a guy
Number 1 in TPP na server his KD is impossible
check his kd
play with him u get carried until conqueror lmao
@hardy field hhah that true
@odd cloud That was a typo. We've informed the devs, they will fix it in due time.
I have a video of hacker can you banned him
Hello, @serene glacier!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Okay thanks
@serene glacier you can also report it on #555492558428700682
@vagrant onyx It's not a bug.
My game is doing 180° periodically, anyone know how to make that into 360°?
Help
@vital sluice
Someone pls
I cant use my fb to sign in
Guest worked
But my fb is working fine
Well @rocky scroll here are my possible solution for your probs tho maybe it could help
- Uninstall amd reinstall facebook
- Check your Account on Facebook if theres any change (Password or Email)
- Reset the Pubgm App or maybe Reinstall it again
If none persist
Contact the Pubgm CS through Gmail they help
Maybe around 24-43 hrs
They took long but they can fix it
Busy at the general chat lad
Same problem
Accidnetly my player turn to other side
Mods can't do anything about it
This is happening with me from yesterday
I cant complete my daily missions
Very bad moment
Didnt play a single game aftrr bug
@flint garnet exactly same problem as shown in video
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@tender oasis Aloha! How can I help you?
Today i received an Email From Google team support
Can u send me video @livid blaze I'll report it in bug reports form
Go to #555492558428700682
But still uc not credited to my account
Oh nvm @livid blaze
Good that u reported
Did you have legit uc @tender oasis
@tender oasis No idea.
@night cloakYes
Oh
Someone already reported it
@night cloak if you get any information related to this please inform us
@livid blaze tap on the reaction in #555492558428700682 and you're done.
@tender oasis I won't get. It's a regional issue.
Yo
@night cloak can i ask it in India server?
Sure.
@night cloak okay thank for the help.
@livid blaze your bug is same in #555492558428700682
Yup
When this game will get rid of hackers?
Played 2 back to back 2 games and found hacker
No i dont
Oh so not you
Hello, @hushed bough!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
But you not Indian ?
I am Indian
My game has started to crash every match, i tried to reinstall but it's the same . What should i do ?
Umm
Delete some apps
And then Delete Cache files
Restart ur device maybe could help
@dusty moss
@vagrant onyx Please move to #chat
@hushed bough cause the guy i know his name is beingGamer and is Indian
I have 5 gb free space
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak ok
@dusty moss May I know the name of your device?
@night cloak redmi note 4
@dusty moss When did the problem start?
@dusty moss just saying its could be the problem with your device
@vagrant onyx I'll try to format everything, maybe that will help
Maybe the recent patch caused the issue. Try asking in your Facebook group. Search for your device name in Facebook. @dusty moss
@dusty moss i suggestion to you
To do backup your device than a fresh software
@night cloak my friend has the same device as me , but he doesn't face that problem
@vagrant onyx yeah
@dusty moss but in other way ( just wait and don’t do nothing ) until further notice )
Its the Pubgm App is the issue m'lads
Is the issue
That happened to me before tho
Unable to connect via fb
Old bug is also not solved... My screen stuck on loading screen while entering the game.. i have to restart the game
@livid blaze black screen you mean?
Oh
@livid blaze i know your issue
Two possible issues could be your router or the server of pubg like they're fixing it mostly which causes the long load
Side changing issue and loading screen stuck issue
Hmmm have u tried deleting and reinstalling the app again?
Hmm... what device ur using and what are their memory and storage @livid blaze
I see..
Well Pubgm Req rn needs 2gb of Ram
Which leaves 1 gb of ram
Causes the slow load
I have 4gb ram still it Heats
You need to clear up space like for me I have Pubgm and a big game which is around 3gb of Ram Adding 1 more app causes my game to Lag
I have cleared my phone only for pubg
@ember flicker Temp control u need
Nice
@livid blaze i also have that bug
Well that 1mb patch was the repair of the Delay Glitch
Everything was fine before 0.12.0 update ...
@dusty moss yup
@unborn heart there is some glitch on zombie [ EvoGround )
Lol anyways maybe follow these solutions maybe it could help
@livid blaze
~ Reinstall the all again
~ Factory Reset your Device
~ Optimize Your Ram usage
If none helps contact Pubgm CS through Gmail
@unborn heart something like that
@unborn heart i know everything.. i did everything
Bt it doesnt help
Thats why i am complaining
@livid blaze try contacting Pubgm CS and wait for like 4 days - 1 week
Not like just come here and complaing anything
I like how tencent keeps adding new features instead of fixing the bugs and glitches 🤣🤣
@livid blaze yes you can help to fix the problem faster ( and get a better customer care )
@livid blaze just send them a Bunch if Images, Your Device info and IGN they will fix it for ya

And wait
@unborn heart its ok bro dont worry i will do it.
They'll have to wait tho
Yup i hope it will be fixed in 1 to 2 years
@livid blaze they might be other fix on 0.12.5 and 0.13.0
..
Lel maybe a Month could be
The Epic Delay Glitch and Asia Lag Issues It took nearly a Month
@unborn heart i dont think so.. bcz they are working on new features of 0.12.5 and 0.13.0 so not possible now
@unborn heart you know what a big problem in the game
@livid blaze hmm... Maybe
They can climb up the house
The bug is always turn to E direction on radar
@unborn heart i think its not a problem ( its a thing side of the game )
@vagrant onyx hmm kind of Some players do that in Pochinki they stay on the roof
Hmm
@unborn heart yes that what i am talking about
@unborn heart i just saw in funny glitch
Its on #555492558428700682
Lel
This is sooo funny
Lel that happens to me
Asian server broke that time it was around 24ms
I was driving then flipped me out in the sky
Killing me around place 24
Pubgm always broke lel
Yea
Hi, I cant find the settings to change my Chat wheel or quick chat options.
Where can I find it? It is not in the settings!
You can search up the player and tap on report on their profile page (bottom left) @blissful leaf
They've been shifted to the inventory, @graceful apex.
Found it just now, thanks
hackers are increasing day by day
Does Pubgm Ban Claw Users
No, @unborn heart.
faced hackers back to back in two games
Im shocked from a Youtuber's Friend got banned for 10 years using Claw
The reason for ban must've not been using claw, @unborn heart.
Hmmm
Like Ive watched this person's vid the Player used Claw
Which mostly youtubers use
🤔 ?
@night cloak What's wrong?
@unborn heart It's a misconception that your account gets banned only for hacking. There are other factors. Please revise the game terms of service.
Does an innocent player get banned if he got so many reports in a single match or reports accumulated over time?
Nope unless something fishy is detected in bot detection
Many innocent players including me has faced this false 10 year ban.
@void pine pubgm has a bot detection which sometimes may mistake a third party for a cheating app and might ban. You so just beaware incase you get wrongly banned read the terms
App*
This is a common issues faced by many ,but most prefer not to say it public cause others might call them a cheater.
@void pine Reporting players won't get them banned, unless the anti cheat engine detects it.
This isn't an issue. But it's true that some people get banned without knowing why they were banned. It's best to revise terms of service.
Spectator mode is a joke, I never really got to spectate anyone. Even when I die, im unable to spectate my own teammates ? New feature announced but not working spectate system. You have not solved this problem for 2 weeks.
Please stop spamming, @stable forum.
@stable forum Stop spamming. We cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Is gfx tool allowed??
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
i cant contact in game support @night cloak
@stable forum May I know what is the issue you're facing?
no in-game support in my language
they should have thought about it
Touch me like you do
In-game support is set to respond automatically. i don't think they look there for my language
I never really got to spectate anyone. Even when I die, im unable to spectate my own teammates @night cloak
Your task is to forward it to the dev-team ?
@stable forum If you keep bugging the support, they'll eventually reply you. My task isn't to forward unless you submit your issues in #555492558428700682. Check out the pinned message there.
many people have this problem just outside of me it's not bug! this is your team's incompetence
do the eggs we get classic matches hatch?
why did you announce non-working spec. (team members, klan members, friend list) feature
@night cloak What is your mission here?
I tell you, you forward dev-team.
@stable forum We are all volunteers here. You'll need to report to devs by filling the form.
I'm spending money on this game
Please either fill the form in #555492558428700682 or move to #chat.
Hello, @old swallow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Why I cant message in bug reports?
@drowsy oxide Read Pinned Messages there.
Reported twice and its third time he is killing me
We do not ban hackers or cheaters in support channel, @old swallow.
It takes time, be patient.
So how do i report a bug?
||No one here in discord works for Tencent....||
Ok
@drowsy oxide Read Pinned Messages in #555492558428700682
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Oh thanks and sorry didnt see that it has an attached form link
Why did pubgm remove the feature of copying user id?
@drowsy oxide It should be there, what's wrong?
2 ms = your distance from your router.
@empty latch If you play Asia server, open Speedtest app and connect to Vianet Singapore. If you play Europe, connect to SYN Ltd London. If you play North America, connect to Spectrum, Ohio. Then send screenshot.
I only find the copy option beside my username and not user id
@empty latch tap on the back icon on top left, it should show you the server you're connected to.
@drowsy oxide Mmm thanks for letting me know, didn't notice.
my avatar in game automatically start looking left or right while i am aiming front side.its really annoying and i died multiple times because of this ..🙁😟🙁😟
See now
@night cloak Thanks for the report, developers are aware of the bug, hope it will be fixed soon!
@empty latch It's the same screenshot you sent a while ago.
@night cloak is this happening with someone else too..?
@night cloak Received a lot of report since yesterday.
@empty latch You connected to Indinet service. Please connect to vianet Singapore.
@night cloak I hope it will be fixed soon.
@night cloak Me too. I still didn't open the game, prolly I will face it too.
@empty latch Search Singapore then, you might find vianet from drop down list.
How do u expect anyone to read that
@empty latch nvm the server is down. Connect to Telin.
Telin is online.
Multiply Telin result with 2.
You probably should get the ping in game.
but my F game is not opening
