#questions
1 messages · Page 439 of 1
Depends on your luck, @night cloak.
Like this @night cloak
That's Mystery Airdrop. 🤦
@night cloak If i delete the account permantelly i can unlink that
I have an account that does not come with a lucky air drop @night cloak
Never!
@solid coral Have you linked more than one account to your PUBGM?
I need link pubg Arabic.
@night cloak what
@solid coral Have you linked 2 different social accounts with your PUBGM account?
yep
Checkout #481199117381533716 for more, @night cloak.
@solid coral Then Yes,
If you delete the old twitter A/c, you'll be able to unlink it.
For your information, the Mystery Airdrops appear randomly after your match end, @night cloak.
@solid coral You can still login with the other linked account in your PUBGM.
@night cloak really okey if i deleted this whatt will next step
What was the 1mb update for?
Ty
@jolly lagoon It brought few bug fixes.
@solid coral What's the major issue if I may know?
@night cloak I created a new twitter account then i uploaded a profile photo i writed my birthday time and linked to pubgm but when i writed my birthday time again its like said your account blocked
but its no reason
@solid coral How is it interfering with your PUBG account?
but my facebook account this i wanted to unlink then i addesd this twitter now i havent a choose
my twitter blocked my facebook is dangerous
😦
its will stealed
please help me to unblock my twitter or unlink this please
@solid coral So Yes, if you delete the twitter account you'll be able to unlink it, then you can add another account,
Or else if you wanna get it unblocked,
Only twitter's customer support can help you through this.
We can’t really do anything about this issue, @solid coral.
Your identification
Upload a copy of your valid government-issued ID to confirm your identity (e.g., driver's license, passport, birth certificate, etc.) Please upload a legible copy with your full name completely visible. If you administer this account on behalf of an organization, business, or another person, please upload identification of the person who actually administers this account.
Like i live in azerbaijan
can i give my azerbaijainan passport
?
Yes, that’s a form of identification, @solid coral.
constantly receiving message "No response from server. Please try again later." and "Request timed out" when ever i open up the game and sometimes mid match never happend previous seasons
Have you tried repairing, @desert meadow?
Please repair you client while on the login screen, @desert meadow.
ive repaired and still same issue
You may find the option on the loading screen, @desert meadow.
iv done that as well as redownloading maps if that helps at all
Consider following these steps:
• Clear Data & Cache
• Switch Networks
• Reinstall
• Check if there's any sort of proxies or VPN's
My internet connection is too good smoothly working but when it comes to pubgm my ping is bit high why ???
Please choose the server in accordance to your region for the best experience, @north lintel.
I live in srilanka i used to play europe
Try playing on Asia, @north lintel.
At first season 4 and 5 were working smooth but now its bit slow why
There’s a lot of issues right now regarding lag, @north lintel.
@pale falcon yes and it takes sooooo much time to render gun and buildings
@north lintel The game is facing few bugs and it's currently not in it's most stable state,
Please have patience.
@night cloak okay
There’s a lot of bugs right now that will be successfully fixed soon. A patch to correct these, as well as bugs and other technical issues, will be applied in due time. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly, @north lintel.
@pale falcon okay thanks
You’re welcome, @north lintel.
You can try contacting customer service in this case, @solid coral.
And what was the outcome, @solid coral?
Our team will use the identification to verify that you met the minimum age requirement for administering your account at the time it was created. We’ll be in touch once that is complete with next steps.
its liike sended me ago 2 days
and i cant delete it
because if i login its saiding blocked
😭 i bought rp on my acc
I think they’ve already solved your issue, @solid coral.
You have to provide identification to prove your age.
i did
And once that’s done, they’ll be in touch with you, @solid coral.
They have locked it and requested that you confirm you are the valid owner of the account, @solid coral.
You can send them an appeal, @solid coral. You already have, so please have some patience and they’ll get back to you as soon as possible.
@solid coral There is nothing we can do regarding this, as there is no option currently available to directly unlink your account from PUBGM,
Either you have to gain access to your Twitter account through Twitter's customer support (by proving your Identity) or you have to contact PUBGM's in-game support to unlink the account for you.
In both the cases, you have to wait for the customer support to respond, it may or may not take longer,
Please have patience. @solid coral
@solid coral Another option as your twitter Account is locked and it's asking you to prove yourself as the owner of the account, you can follow the instructions it provides.
guys my game updated when i opened it
@quasi dome?
@night cloak yes when i opened it said updating resources
@quasi dome So what's the issue?
@quasi dome
"Updating resources" message is completely normal,
That means the game recieved an internal update and it's installing it.
ive tried the other options and no luck now im in the process of downloading the game again theres also a problem of my friend crashing everytime mid game he plays on an ipad
@quasi domedid your health reminder problem get solved???
There’s a lot of issues regarding this, @desert meadow.
@desert meadow There is a bug which many IPhone devices are facing which leads to a crash,
Please use #555492558428700682 for reporting and check Pinned messages for instructions.
im android so i face no crashing so far just connection issues
@solid coral Please use the Customer Support option from the settings screen.
@lapis horizon idk
@desert meadow Connection issues depend upon various factors, it might have been the game or your ISP as well,
Please try the steps that a Contributer suggested you previously regarding this issue,
If that doesn't solves it, you will have to wait for the patches.
I crash from time to time, so it’s not just you having this issue, @desert meadow.
I believe it’s a bug and it’ll be fixed soon.
okay so if the companion is already added how do we get it?
when i could use the vibrant egg?
Hi
We don’t know when, @night cloak.
What seems to be the issue, @lyric egret?
How may I be of assistance, @frail cradle?
Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #481193721560432670. Alternatively, we will assign you a server nickname at our own discretion.
My twiter acounte was hacked and i wana removed twiter and just be with facebook and the person how hacked my Twitter he play on my acounte @pale falcon
What can i do please @pale falcon
Please check #news regarding this issue, @lyric egret.
The issue is being investigated.
You have to scroll up, @lyric egret.
@pale falcon.
I don’t think there is any way you can remove it, @frail cradle.
Can you still log on the hacked account, @frail cradle?
No i log in with facebook
I know, but can you still log on the hacked account, @frail cradle?
No
You should request a password reset, @frail cradle.
I’m not sure if we can deal with a stolen credit card, @lyric egret.
Was your old card disabled? Meaning whoever took it can’t make anymore transactions, @lyric egret?
Have you received a refund, @lyric egret?
IS this game going to get fixed?
Any glitch with the invite ??
It will be fix soon, @teal tendon.
When you invite your teammate any problem there?
Because this is not like ping I guess🤔
There’s a lot of issues regarding lag right now, @atomic wagon.
No lag just the ping showing here. My ping while playing a match is average 40ms but the invite showing ping is way out of this world
Seems like a glitch to me then, @atomic wagon.
Maybe
@pale falcon car lag😭
will they work on fixing the game than making outfits?
Yes, @teal tendon. Another contributor already told you.
That’s another issue that will be fixed soon, @fickle otter.
Soon = ?
Midasbuy UC not received plz help me
Soon = Due Time.
Its a known issue, @leaden river. Kindly wait until an official statement is released on this issue.
Hmm @spring flame
Cant log in to my account.... it logged out by itself
@pale falconok
Plz
What login method do you use, @serene steppe?
The email was schange@pale falcon
Please hilp me I need hust facebook on my acount i wana removed
That’s good, @frail cradle.
I don’t think there’s any way you can remove accounts once they’re linked, @frail cradle.
You can always try deactivating or deleting the account you want removed though, @frail cradle.
As I can see the error you're recieving is Authorization Revoked which means you must've denied PUBG-M the permission to access some data from your account necessary for logging in. Do you have any other accounts linked?
I have 3 google play accounts one of them is my main one and 1 facebook account and one Quest and i was playing war on my main account then it disconnected to log in screen and cant log in to my main account but i can log in to every other account i have
Do you remember messing with your Privacy & Safety settings?
No
I have done nothing
This is a normal day like my other 220days i played
And tried repairing and other stuff
Well, This is weird. Please contact InGame customer support for more information on this. Use one of your alts to do it. They might take some time to respond, Meanwhile contact Google support too.
Ok
If I buy a gift card for 50 USD, will I get stuff if I live in Poland (police kit + parachute)?
What does this 1 mb in-game update bring?
Some bug fixes, @molten pier.
How to get back merit?
You have to successfully complete matches, @vapid rapids.
May I ask why it was deducted, @vapid rapids?
@pale falcon it got deducted because i killed a teammate accidentally and reported me
I’m sure you’ll be able to earn it back, just avoid making the same mistake in the future, @vapid rapids.
Whoever uses these kinds of hacks will be banned, @dapper oxide.
I guess i need to open YouTube
Hello, @dapper oxide!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I wouldn’t recommend it, @broken sierra.
Gotta talk business with him
Any mod?
What seems to be the issue, @wraith dome?
Yeah I'm the infamous mod, you have any questions?? @wraith dome
Please hilp me I need just facebook on my acount i wana removed twiter because twiter was hacked and i wana removed
@pale falcon my twitter got hacked and i cant unlink the twitter from my account i spend a lot of money and no one is helping to me twitter support didnt helped me
The person how hacked my Twitter he play on my acounte
I just instructed you on what to do, @frail cradle.
Same qasem
@frail cradle i guess it's time to use Google translate
@pale falcon what can i do
@wraith dome that's why we recommend 2FA
You should request a password reset, @wraith dome.
@pale falcon he just changed everything bro
Me2 @frail cradle
I have to talk to someone who works at the company.
@broken sierra dude come on ur random
Yeah my account just hacked
Yes me too @wraith dome but i dont now what can i do
He just changed everything and i cant do anything now i spend a lot of money on my account
Me too and the person how hacked my Twitter he play on my acounte @wraith dome
I wana help
@haughty sleet please help We need you
Yeah we want help pleas
Please avoid tagging the community team, @frail cradle.
But i wana help @pale falcon
No one help me
I have to talk to someone in the company.
I am unsure what you can do in this situation, you have tried everything possible.
I’ve already suggested what you can do in this devastating situation, @frail cradle.
@pale falcon lock i will give you my acounte?!
@pale falcon ok tell me What is the Arley step
@wraith dome @frail cradle Please note that each guest account can link two different Social media Accounts. Once you have linked your accounts to a Social media, the account cannot be unlinked or linked to any other account of the same Social media.
Dude its need to be possible to unlink it its not ur faulty we just spend money to the game and this kids hacked our twitter account and tencent cant do anything in this positionB
?
@frail cradle @wraith dome The best thing to do is contact to Twitter customer support, and get your accounts back.
As stated in #481193721560432670, please do not tag the community team.
They are unable to do anything regarding this issue.
@peak ruin i tried it i just said this dude
@peak ruin the person how hacked my Twitter he change all theng on my acount
This stupid Customer support of the twitter its stupid they didnt helped us LOL
@wraith dome have you linked your account to other social media account?
Me on facebook @peak ruin
He always joined when im in match and kicked auto hes always changing my clothes
@wraith dome @frail cradle log in via facebook and contact customer service from in-game, tell them your twitter accounts hacked.
Who or what is the "person" that judge an account that got reported? Is it a bot or is it a real person?
@peak ruin
İ just do it tomorrow no one looking lol@peak ruin
@wraith dome @frail cradle Once you do that, you need atleast 3 days to get an answer. be patient.
Ignored
What do you mean, @mossy mango?
@peak ruin and they will said that they cant changed it or unlink it because its impossible and they will auto will shut down the talking im sure about that %100
The system can also detect if someone is cheating before they’re even reported, @mossy mango.
I would say both, but whoever takes on further investigation must be real, @mossy mango.
@wraith dome I told you early the best thing to do is contact Twitter get your account back, this is best thing to do.
Ok
@peak ruin i do it twice time they are didnt helped me just closing the conservation
I could but wrong, but I’m not sure what happens behind closed doors, @mossy mango.
I’m not fluent, @wraith dome.
did car entry/exit bug got fixed?
@manic patrol yes
The bugs will be fixed in due time, @manic patrol.
@pale falcon it's already be fixed
thanks
Ozaman dinle beni benim hesabım üzün zaman önce hacklendi ve bunu twittere 2 defa bildirim fakat hiçbir yardım alamadım okadar para yatırdım ve bunu custom service bildirince oyunda hiçbir şekilde yardım alamadım bi çözümü olmalı @pale falcon
Please do not use any other language aside from English in this channel, @wraith dome. Refer to #482111832669159445 for language channels.
It's still not out, but it will out
Not yet, @wispy matrix.
Ok
@pale falcon come on answer it u have tag turkish
@mossy mango please use normal fonts. Excessive use of italics is not good.
Ok
You may talk to me in #481207198085677057, @wraith dome.
@pale falcon looked it
UC not delivered right after purchase
Thanks for fixing car delay that was one of the most important bug that had to fix asap👌
@stable ether true that
Hi dev. Thanks for fixed the freeze when out of the car
This channel is for game related questions, @obsidian perch.
@night cloak look at the picture. It's season end reward. My question is, Do I have to be in ACE untill season end to collect the Ace Box.?
Or I can get the ACE box, once I reach ACE?
example of 2nd Question: Yesterday I was in Ace. Today I'm in Crown.
You have to wait until the season is over, @night cloak.
You will have to be in that tier till the season ends, @night cloak. As you can see the screenshot your current tier is crown 1.
@pale falcon ArcNyte is right.
You’ll still get the box for the highest tier you reached, @night cloak.
The same situation happened to me, I dropped a rank.
@night cloak I'm confused on @pale falcon 's comment
How to fix gyroscope bug?
Well if the she has faced that situation before it might be true.I am just guessing from that screenshot that it is showing crown 1 as your highest tier not Ace so you will get the rewards for crown 1.
Hello, @ember flicker!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
What kind of gyroscope bug, @limber wind?
I have facebook and Twitter on my acounte i wana removed twiter because twiter was hacked
Please removed him please
Yes
Queue times are broken at high ranks. Been waiting 15M now for a squad match.
Only crown 1
This channel is for game related questions, @oblique maple. Use #media for post pictures.
When will we be able to redeem vibrant eggs , it's been a week since they release ..?
An event for them is expected to be released soon, @dusty moss.
up the loot in erangel and Miramar plz and thank you :)
I've been queueing for a half hour now... Matchmaking needs fixed.
Either they'll extend the expiry date or release the events within 8 days, @dusty moss.
@spring flame Okay 👌
@night cloak you'll get the ace box no matter if you drop down to crown or lower. I got the conqueror box even I wasnt a conqueror at season end.
@neat turret You probably know better what's going on with matchmaking.
how to join India bonus challenge ?
Yeah, it's garbage at off peak times.
Can't fill games, even though we have stupid cross server matching and bots. It's cool though, almost to 40 minutes
In my opinion, they can add bots with higher capabilities in higher tiers. @neat turret
I don't care what they do. It's stupid. 40M now. I guess I'm too high. Turd person it is
Oh look, a match already
I played through the emulator from the beginning of the account creation, right now for personal reasons I will not be able to play with the computer for at least a week, I’ve taken RP. I don’t want to leave half the floor if I switch to mobile and I’ll play ban from the same account?
To the pubgm support team.
Thanks a lot for fixing some of the major issues of the game. Now it's smooth as butter to enter and exit a vehicle which was one of the major issues.
It's good to see that you guys are hearing us and working on the glitches.
To the discord team, hats of to you guys for being patient and dealing with the whole lot of us.
Wish this pubgm community the very best.

I try on mobile data and wifi @night cloak
Is it fixed tho 🤔
@sage oxide We're not support team, we are volunteers. You just wasted your time typing it here, alas!
It doesn't work, I've tried everything @night cloak
He need a different device or at least other WiFi solution.
Use another phone? @frail cradle
His family doesn't have a phone that run pubg.
@wraith dome i used my brother phone
OwO
@@night cloak I am showing my appreciation for your guys hard work on relating our complaints to the team or are you not😅
If not Alas itis!!!
Ah rip if you want i can type with gues account
@sage oxide Alas enough,
Damn!!
But you can copi that message and tweet pubgm @sage oxide
@night cloak please do on your phone
I told you 3 times, it won't help you if I do it on my phone.@frail cradle
qasem wallah it won't work man.
@frail cradle But since you've mentioned you used your brother phone,
What did it show?
When I click on Start Button it show In a match message🤔 🤔
I have a suggestion: can The zone effect be less blue because its covering my POV so much
@wise herald Try switching to mobile data if you're on WiFi, or the opposite.
@placid dirge Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Hi!
I have played with my teammate when i found a hacker
The files is uploading
I have
@night cloak Please use the in-game report option to report the user.
But he's not banned
I have check him today
This happend now 6 days
@night cloak i had the same problem i just wrote to the custom service will they helped me?
And he is not banned
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Aham. Thanks
@night cloak Don't upload them here, try to send the proofs to the official customer support,
If you have reported the user, you already have increased there chances of getting banned.
@frail cradle Copy paste my previous message. I'm on iOS, can't copy previous message.
Guys
PUBG Mobile's data access
PUBG Mobile may still have access to info that you've previously shared, but can't make additional requests for private info.
Request that PUBG Mobile deletes info it has about you from Facebook.
Contact PUBG Mobile for details on how to delete your info
i removed acces from
pubgm facebook
but
PUBG Mobile's data access
PUBG Mobile may still have access to info that you've previously shared, but can't make additional requests for private info.
Request that PUBG Mobile deletes info it has about you from Facebook.
Contact PUBG Mobile for details on how to delete your info.
its like saiding that
how i can unlink this permantleyy
i did removed from facebook
@solid coral Hey, you can revoke the access from Facebook. It's easy.
@solid coral Then you're fine.
you saw this i did but not working?
emily but its not unlinked on pubgm\
@solid coral It will still show there, but the game do not have any permission to access your Facebook anymore.
Where it@night cloak
@solid coral Nope, that's not gonna happen.
@solid coral You wanted to update your profile picture, right?
@frail cradle Probably top right on Android.
@solid coral That's what I mean,
you need to change your profile picture?
Facebook*
@night cloak no
@solid coral Okie,
Unfortunately, you cannot add a new account now.
Dont look up i wrote this then i want to wait?
@night cloak ewhen i can
@wraith dome Yeah.
Okay thanks
When i can do that
@solid coral Please request the in-game custom support to help you through this, they have access to the features you need.
They might take time to respond (even days), please be patient.
Hi
@night cloak @spring flame yesterday i bought prime pus membership using my debit card. the amount has been dedcuted from my account but membership is not activated yet its more tha 24 hours since i bought it . what can i do now
Yeah I do repair every time happens
Yo do you need a certain amount of synergy to send someone a partner request
i tried getting help from sutomer service in game settings but that too didn't work @night cloak @spring flame
Please wait for a while for the payment to process, @edgy urchin. If you don't receive the subscription within a reasonable amount of time please contact PUBG-M ingame support and your payment gateway.
I got someone that has 414 or someone but they dont show up either?
Yeah and why is synergy not increasing I played like 7 8 matches and it’s still the same
@edgy urchin Take a screenshot of the purchase receipt 🧾 and send it to customer support in game. You'll get it within a few days.
i did that @night cloak i even sent one by email given on play store
no
i sent email to google support also but no reply
The email is useless. Did you try pubgm support?
yes i tried that
It might take up to 72 hours.
i send ss there too
@night cloak please convey my problem to pubg mobile community team or someone else
My pubg mobile download stuck at 20% in tencent gaming buddy
@edgy urchin When did you contact support?
yesterday @night cloak
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
If you have no screenshot, or details then yeah, you won't.
@night cloak but in that its showing Google payments india navi mumbai
guys what was that 1mb update for?
It must've been a minor patch to fix bugs,etc. Although we're not aware of the exact reason, @teal cradle.
@teal cradle yes
but i have still the same problem
@teal cradle this update fixed car lag
ok thank u
nice
@spring flame That 1mb update was for car lag.
May I know what's the source of that information, @hollow fjord?
Guys help me out!!! Whenever i mark enemies ahead, the red triangle always shifts slightly towards right....it never marks the exact location i pointed with the crosshair!!! Do you know a fix??
@spring flame 😂 lol I just played couple of rounds with my friend. Yeah its true, the car lag is fixed
@spring flame look like you don't play pubg
Okay if you say so, @hollow fjord. I do play it, been inactive for 7+ hours now.
@spring flame anyway cheers🤗
Guys??? Help me please!!
In midasbuy rupees deducted but I didn't get any uc
@slate grove which phone do you have ?
Poco f1
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@hollow fjord u there dude???
Midasbuy is currently experiencing issues, @analog oyster. Please be patient while this problem is resolved.
If I'll be able to get back my money or uc
bro mine game doesn't experienced this issue. Redmi Note 4. Not heard of this issue
@slate grove
You couldn try reinstalling
@hollow fjord I've reinstalled the game twice ....and repaired too
@slate grove tag pixel 2.0 for help.
@spring flame
I tried many times it starts from the beginning after some time
@spring flame help me out!!! Whenever i mark enemies ahead, the red triangle always shifts slightly towards right....it never marks the exact location i pointed with the crosshair!!! Do you know a fix??
@pale plaza Tap on download and don't do anything, or close the page and put your phone down.
@slate grove Thanks for the report, developers are aware of the bug, hope it will be fixed soon!
I did...Everytime it gets download failed
@night cloak thanks for the help!!🖤🖤🖤
@pale plaza What you're gonna do is, logout from the the game, tap on repair client and wipe miramar data. Then open the game again. If it doesn't help, switch your network and try again.
@calm hollow English only.
@pale plaza It seems your game is getting disconnected from internet after a while. What you're gonna do is switch to WiFi. And also make your screen to stay up longer, this setting can be found in your phone's display settings.
Why cant i just resume it
Usually because the files gets corrupted halfway.
Ok
I have a bug whenever i get in or out of a vehicle my screen freezes for about 10 sec
Yess
@night cloaki guess
@night cloak You will need to "use" your card. Checkout your inventory.
that’s what they did
do i need to show a longer length? hold on
u can see that my friend did tap on the ‘use’ option is pressed on
whatever, we’ll figure something
when u buy something though it should work
not do this
@night cloak Try restarting your game.
mhm
yep ty
good day
(if i sounded rude there, that’s not what i meant)
Please use lfg channels for this purpose, @night cloak.
@night cloak Is there any way i can download Miramar map externally and put that in game
@pale plaza I'm not aware of such thing.
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
You can add players by asking them for their in-game username, or by using the quick team feature.
Helloo i need some help
I was gonna put this in #chat but okay.
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@jolly charm i need some help
@night cloak Aloha! How can I help you?
Can u please help me out
@night cloak hello
So i recently but a flag card
But i cannot use it
What it says?
I have to wait 25 days
But i have flag card
You change flag every 60 days I suppose, @night cloak.
There seem to be an issue with the flag card after the recent patch. Can you fill this form: forms.gle/NqBSaY9myK999GSH8 @night cloak
@spring flame but its for free bro
But i have flag card i can change whenever
Please fill the form
@night cloak give me link
I flag card cost 180 -_
Please read the pinned message in #555492558428700682, @night cloak.
You shall find the link Hope's trying to provide.
Try referring them to the channel. SMH
Do whatever u want but please fix this
With flag card i can change flag once per day
Send him the link personally, oof 🤦
Please refer to FAQ 5.2 in the #481198147478224896 channel for more information on how to bring developers attention towards this bug.
Can anyone explain me how EVO points works? For one match I will have 800/1000 points and for another I will have 200/400 even I kill more monsters and do more job
Which will cost me 3 bugs -__-
I am assuming it’s because you’re a higher level, @polar turtle.
@pale falcon nope. It don’t depends on lvl. I just don’t have every screenshot of my win
What else can it be, @polar turtle?
I will go now and win again and I will just got random points
I don’t know 🤷♀️ that’s why I’m asking
The screenshots are very similar, but you got more headshots on the first, @polar turtle.
Will take now every screenshot and I will try to work it out but really it seems to be random
Take my flag card and please give me 180 UC
That might be the case, @polar turtle.
Nonetheless, you’re still a very high level, @polar turtle.
@night cloak transaction once made cannot be reverted.
Is there any plans to fix the major fps drop when getting in/out of vehicles?
That has been fixed, @latent matrix.
@pale falcon i know
But pubg should fix this
If i know that i will never buy a flag card
Another contributor has already told you the solution, @night cloak.
You have to fill the form, @night cloak.
Hi
What’s up, @worn pumice?
Any Admin FOR Club OPEN here ?
I have done that @pale falcon
@night cloak 😒
Don't buy flag card wait for 60 days
Highlight it
Bye
You’ve filled the form, please have some patience, @night cloak.
No admins ?
@pale falcon the problem is if i have to wait so why i but that
Buy that*
I should wait 10 days more
Nice pfp
So i don't have to buy flag card
Does anyone knows how region is actually playing club open? PUBG MOBILE is live on YouTube but I know that EU play in 5 hours
There isn’t anything we can do to offer you a refund, apologies. Contributors are here to give support and tell you which options are the best routes to take, @night cloak.
You’ve filled a form, so I’d suggest waiting a little while, @night cloak.
@gusty crown ask your leader. He have that program
@pale falcon ok sir, i wish dev will fix
But here can any admin to help me ?
This thing
i dont play myself at club open
What seems to be the issue, @worn pumice?
iam administrator of the germany pubg mobile community
Iam only interested to know what region/server is playing actually
@night cloak ✌
because i kow europe plays in 5 hours
@gusty crown
Which region u need
@pale falcon
Oh Is the matches going on
the PUBG Mobile YouTube-Account is live now
@worn pumice
No
Title: [EN] PMCO Wildcard Group Stage Day 1 | Vivo | PUBG MOBILE CLUB OPEN 2019
But there stands not what region/server
@worn pumice, Are you qualified in the Club Open?
That's a team who will get a wildcard entry
Yes. And they say it’s not Allowed Devices.
What claw ?
Please avoid going off-topic. You can have unrelated conversations in #chat.
Search on YT right now
Ok. Thanks for Support. And good Luck to All
Thanks
Someone tell me why Playstore re install whole game
I don't have enough cellular data to install it again
That's a glitch, @west bluff. Its the way it is.
No, as of now.
@spring flame. So it means I cannot update it
If I try my cellular data will end up and it will not be updated
@pale falcon
im getting bans for client abnormalities. The bans are for 10 minutes right now but i read the internet that after a few bans like that and the ban can be for 10 years. How can i fix this problem ?
10 Minute bans can be caused due to several problems like:
• Unstable Internet
• Anti cheat got false-triggered
• Other reasons
Don't worry the 10 minute bans would not lead to a 10 year ban.
Thank bro
Helped a lot
You are king
But how can i fix my intenet?
I have good ping
Stable
I got it 4 time since yesterday
There could be something else triggering it if your internet is fine.
Like what?
@pale falcon now I died during second night trying to save random and... got 150 points. 🤷♀️ and for surviving and more kills only 200. It’s really crazy
What's your current level, @polar turtle?
Same as before. 41
It might be that you get less points when you are at a higher level.
Guys, where's the quick scope switch button??
You guys removed it?
@spring flame
I'm really sorry, @pale falcon. I assumed this was a new support request.
@jolly charm Here I want to ask something related to "Health Reminder". Can the age limit under 18 years be changed? because I was 21 years old, and I was limited to playing time. It's really very unpleasant -_. I'm also sorry that I didn't read all the text and immediately chose yes ...
This is irreversible, @dawn coral. Please contact ingame customer support for further help on this.
My friend plays on huawei p9 lite and it lags , any suggestions ?
Hello can anyone help me ?
@dawn coral use Vpn
@dawn coral why would you even accept that you are under 18 in the first place?
?helpme Is there any side effects of GFX tools in PUBGM ?
@pseudo crag why not
Is there any side effects of GFX tools in PUBGM ?
@pseudo crag one word
BAN HAMMER
I used a gfx tool for about a month or two and never got banned
Mean to say
@fringe rampart use smooth and low fps
hmm ok
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@pseudo crag @latent matrix use it or not, not my problem
Who am i to stop you
Any third-party apps is not recommended.
So why is a gfx tool a bannable offence it's not cheating
@latent matrix it modify your game data
I don't think we have to explain you that
Any other questions??
How do we turn off the Quick Chat wheel?? Completely off. It keeps showing up even if I single tap the Quick Chat button.
:(
@ionic dock look up in settings you might find something
There's nothing unfortunately
There's no turning it off unfortunately
Already using VPN, next?
Hey!
I need help
I created this account and linked it to my facebook account and purchased uc
But I only linked it with facebook account
Someone hacked my account and log in and he could link it to his twitter account
Now the account is linked to my facebook account and his twitter account and he is sharing my account
He keeps logging me out and logging in and playing on my account
He spent all my uc
He is sharing my account!
I need help I need unlink his twitter account from my game account
Help me please.
How do we stop my primary gun from switching upon exiting the vehicle? It sucks trying to spray down someone with a single fire/bolt action gun in hand.
The same
What’s the use of the vibrant eggs?
@twin hound nothing can be done, and it's not like that anyone can hack your Facebook account and in the end it's you who shared the pass probably
@quaint tapir are they heavy
@ionic dock strange bug but will be fixed soon
Hi guys I am new here नामसतै
Hi
Konichiwa
Heavy?
Japan
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@quaint tapir bro are they doing anything strange or something to your account??
If not stop complaining about them and you will know what to do soon
I ain’t complaint, was just asking
@night cloak you forgot to delete that
Bro I want to change my name how d
@quaint tapir don't know won't know
@prisma whale discord??
Yup this is not WhatsApp
Restart your discord, @broken sierra.
Ok
@prisma whale ask a mod
Sry new here
Figured that out
Again?
Lel
With what?
Ok sir
Yes, it is.
Well oppa will explain for you
Explain ma'am @night cloak
No ma'am
Actually, It's in pinned message.
Man got some guts to type that
Can we use a VPN for a better ping sir/ma'am
Not recommended
Ok sir
Thank you sir
Wadu Hek
Is there any fixed time to get a good item in pubg m
Nope
While opening crates
😯 😧 nope, completely random
No specific time
Well ×D
It's all about luck
Lol
If your issue was solved, go to #pubg-mobile or #chat for discussion.
Thats rude, he was in the middle of his question
And if you have any further questions please continue
I hav a big question
@prisma whale no i play Mario
Lol😂😂
Any other questions?
You done?
Go to that general chat you brat
Me @broken sierra
Yes you
How did u say that
Say what?
Please avoid going off-topic. You can have unrelated conversations in #chat.
What a nice kid
Thank you.
All good 💙
I'm Ted bundy
What yash bhai
Server connection lost
Data has been changed
And ban
@night cloak say bye bye to your account
Lol
@night cloakdid you change your internet source? Or used vpn?
The chances of getting it back are 2%
I have re-download game and again the i got ban
Did you play for more than 6hrs?
@broken sierra no
Do u use GFX
Contact customer support
Or 3rd party app
It will be fixed soon then
Than why report pubg m support
Then*
Auto correct @broken sierra
@prisma whale that's the first and last thing we should do
Ok
How to communicate with support of pubg mobile??
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
No respond on the game
Where is Ted Bundy #1
@prisma whale dead
That's the only way. Send them multiple tickets regarding your issue.
😯😯
it always update
Hello, @woven edge!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@vital sluice Sir can you help me pls
Nobody here can unban you, @night cloak. The customer service in-game is the only option.
Ok
Now that you are here, help these kid on my place @vital sluice and be nice
Ok?
Please avoid going off-topic. You can have unrelated conversations in #chat.
Pubg
Infinity
Where are pacth notes
@broken sierra stop calling people kid, they need help not the words like "kid".
Help
Head over to #emulator-support , @woven edge. Once you react in #504819353049628683 E. You can see that channel.
Help me
Heelllllppppp
@vital sluice can you tell this guy to be nice? @broken sierra
@prisma whale with?
Your PUBGM account will unlock on 10 minutes, not 10 years, @night cloak.
When I go to faqs. It shows you cannot send message there
@prisma whale you aren't authorized
Why do you wanna send message in faqs?
Yes @night cloak
Yes?
Yess
Only certain people with certain role can send msg there
Ok
Add an option to gift rename card in-game via UC
You are supposed to read the questions and their solitions in "faq" channel. Not send messages in them. Faq stands for "frequently asked questions". @prisma whale
@crude venture there is
Bye good night
Check your DMs with @storm flume ,you would have received a message @broken sierra.
What does that even mean mate. I didn't need any support
Unfortunately there isn't an option now,but you can forward that suggestion to customer service in-game @crude venture.
And if you don't want me to assist in my way, please feel free to tell me not to
I wouldn't mind that
It's just few guidelines, nothing else.
When will bug reports channel will open? @vital sluice
It's open, @mint jungle. Check the pinned message there
Ah, okay. Ty.
Alright so there was this one point, "don't try to be staff, contributor,moderator" which clearly means don't help.
Anyways thanks mate. I won't
Not everyone is going to like you
Right?
Those guidelines are sent to everyone who's willing to help. How you assume things is depending on you
. Now we can move to #chat for offtopic.
hile bildirimi yapmak istiyorum buraya mı yapılıyor
@plucky ember hol up i need to open my Google translate
I want to make a Cheat Notification
@plucky ember even Google failed to translate that, would you like to translate
@plucky ember what
yes
Report in-game
Tencent Pugb mobile
That's the cheater's name?
Hello, @plucky ember!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Not in mood to watch the video, can you explain here?
Alright I'll take that as a no
Next question
my sister just joined a match and i'm trying to spectate her it says reached spectator limit
If i play on phobe on a emulator server is it more laggy for me
@serene steppe yes it will be
I tried that yesterday
@jovial anchor you can figure out why it said spectator limit reached
Even i spectate the girls in my friend list
😦 spectate stopped working if i change graphics setting.. what should I do 😦
Maybe she had or it was just a bug
@wintry gulch it's a new features, give it some time.
I'm sure it will be fixed soon
Which is best time to.make custom rooms in Asia server...... my internet is good ..... but custom room ping remains 200+ how can i solve this problem ..... we are unable to do our tournaments
@night cloak there is a problem with custom room. Strange bug but true
@broken sierra okay 😐
Hopefully you don't get 300+ ms like me
and what about players are automatically kicked out of room
they are saying we kicked them
😂🤦
@night cloak tell them you can't and there are millions of bugs in this game

I can delete those bug but I don't want to snap and loose one of my arm.
You know, man's gotta reach at least ace rank. Can't do that with one arm
How to devs are fix bug without any update
@night cloak if players have not downloaded the map selected they will be auto kicked
@terse heron as you can clearly see there are updates pushed frequently to fix some bugs
But single tab bug
Never heard of that one
@broken sierra when im on phone and play on emulators my biggest desync in almost 4seconds
Only solution is to not play on emu servers @serene steppe
I know... was asking that becaude we made a theory about it
My only friend never plays on phone.. so i got him to play pubgm but only with emulator so
Any further questions?
Well is emulator servers now a thing? Because im not that good so why am i killing sooo many emulator players on my phone
Last uptade we tested that i could get in to a same match as him randomly is Solos when he was emulator and i was mobile
@serene steppe i tried that with my brother too 🤣
But the devs claim that they fixed this
Yes but the "Emulator" players i face are still as easy mmmh
We need to test it again tho hmmm
Do you have any other questions?
👀
Nah im bored of desync.... and every lag in emu servers so i go netflix mmmh
👌
hey i have a problem i need help with
What's going on?
Agh okay
@night cloak ^ if that doesn't work try resetting your device's networking settings
This is the Official Discord Server PUBG MOBILE ?
Yes it is
Where is the section Game info ?
Section game? What do you mean?
You mean custom games?
@wispy matrix so apparently Korean PUBGM gets every skin, and skins that arent released for extremely cheap, while everyone in every other country has to pay tons more. Thanks for being fair pubg. Just dished out $25 the other day for the Spring Draw to try and get the SCAR skin, and now I know I could easily get it for basically free if I downloaded a stupid emulator. Very fair. Love how while they should be fixing bugs they are giving the Koreans new skins.
That´s the PMCO finals, GROUP Avs GROUP B starting tonight!
@edgy cedar we are no devs here, you can give suggestions and opinions to devs from in game support.
@wispy matrix i have mail tencent they said me to downlode game again by playstore i have downloded and i got ban again should i send you screenshot
devs can give me a refund for the money i wasted and maybe make the game fair for everyone
Where can I found it here ?
@night cloak yea send it
@worn pumice about club open i do not know. However you can get custom room notifications by assigning yourself custom role from #504819353049628683
@wispy matrix it’s from oficial Discord that SS
@night cloak did your account got banned?
I am in Group B
@wispy matrix 6 times in 2 days but not a permanent ban
it´s not here, that´s from the SL discord, created for the PMCO @worn pumice
If you need further informations visit the homepage clubopen.pubgmobile.com or ask an admin there.
Eats ice cream
hey did y'all get an update?
@worn pumice i dont think so.
@nova cloak you didn't??
When i start match in middle of match ( data has been changed)
We dont have such channel here @worn pumice