#questions
1 messages · Page 435 of 1
I can't even move so the last option was to quit thanks pubg
@night cloak This channel is not for such messages, use #chat.
😂 ok
@primal oracle Is it happening with all the matches or just a random encounter?
Is authorized here
😃
@tight steppe @tight steppe
Try using the "Repair" option from the login screen.
@night cloakevery match has its own new glitch
@tight steppe This is bugged right now, a "repair client" usually fix such issues.
I even tried to delete the game @night cloak
@primal oracle Please read Pinned message #1,
The game is not currently not in it's most stable form.
they still don't want to approve my method to fix the vehicle issue
i tried as i said @night cloak
oh well then 😃 i guess i keep it for myself haha
@tight steppe It might be the issue with your account then, try contacting in game support.
@night cloak this game can never be in its stable form due to its updates (+_+)
I hate updates
@tight steppe Then you'll have to wait for a patch which will fix the issue.
@primal oracle It'll be fixed soon or later,
Please have patience.
I wanted to report one more bug but I am not able to as bug-report is disabled
I have written in-game support messages but when they return @night cloak
Hmm..@night cloak
@hoary grove #555492558428700682 Please read the Pinned messages of the mentioned channel for instructions.
An error occurred with update 0.12 @night cloak
@tight steppe They'll respond soon, due to a huge player base it might even take days for you to get in touch.
Keep trying, thanks for your patience.
@marsh tuskcan u send me the file? Car delay bug
@little forum dm me , and do it with your risk
@marsh tuskok
Will this problem continue @night cloak
@little forum You might get banned sooner or later, Please be aware if you manipulate the files.
@tight steppe We hope not,
If the in-support contacts you or releases a fix patch.
The problem ends there.
@marsh tusk This is a warning.
hahaha libtard deserved that warn
😃
you can't even help the community
and please ban me i don;t mind at all
dead game anyway
Emily, he wants a ban.
if they can't even a simple bug like this
@marsh tusk Please include this in your unofficial fixes,
"You might get banned".
so im the one to be blame
Btw the plane bug has been fixed, there should be a patch.
arcnyte already forward this for me actually
but still the dev dont want to approve this
just because if FIXED THE BUG?
using the original file from previous patch fix the issue perm.
@marsh tusk I've got no idea about this, might wanna use a discussion channel for discussing about the devs.
#chat
I started pubg less than a month ago and Im in platinum
lol
trying to help the community the hard way. so i can be ban 😃 why i need to go that far ? while i can keep it for myself?
so i can play this game smoothly without bugs
lmao
@night cloak Please use discussion channels #chat or #pubg-mobile,
This channel is supposed to be for asking game related questions only.
Kenny dear, please quiet down.
my bad @night cloak
@night cloak ✅
they fixed the problems without updating the game?
Hoq you fixed
@teal cradle It might have been something server related,
Values can be updated without downloading an update.
@night cloakok thank u
@teal cradle ✅
Pubg mobile community ... Please fix lagging problem
Please
Please
#pubg mobile community
@jolly charm
@chilly mica You're asking community to fix lagging problem?
@night cloakyes
@chilly mica Try the "Repair cliet" option from the login screen,
Also have a look at Pinned message #6 and #13.
I have already done it @night cloak
@chilly mica Are you sure you've done #6? Please send screenshots.
@chilly mica Try #reading Pinned message#6
@night cloak yes
I did it but I do not have a screenshot of it, I have installed and reinstalled my pub g mobile by uninstalling it @night cloak @night cloak
@chilly mica You've tried switching Graphic settings?
@tight steppe Please use English only.
had to like
Get that out
@chilly mica Please do it again and send screenshots.
@night cloak ✅
Keep up the good work dealing with
Coconut heads you two
@ @night cloak done. Doesn't help. Maybe it's a one ui issue or the chip is relatively new so needs some special updates or fixes.
Ok I will try again 😒 😏😣 @night cloak
When does the patch come and you have knowledge @night cloak
@tight steppe If it's already fixed without a download patch, then it might have been some value related issue which got updated online.
Or if it wasn't, the patches may roll-out shortly
Dear pubg. Please remove alan walker pubg song from pubg mobile. And even one of the player has it. Got copyright notice. Wtf
What happens when the update comes @night cloak
@vernal flume Update your game, to the latest version.
@night cloak updated. Got claim on old video
@tight steppe It may contain bug fixes, not all to be honest but the major one's might get fixed.
@vernal flume We can't do anything in this regard and it has already been removed so, no more issues.
✅
Is this error in general, or is it mine? @night cloak
@tight steppe You are not alone, many players have complained this before,
I've noticed 3+ in past 2 days.
When audio issue going to be fixed when rejoining the game.? @night cloak
@vernal flume Please have a look at the Pinned message #1.
@vernal flume For reporting a bug please use #555492558428700682 and read Pinned messages of the mentioned channel for instructions.
Have a good-day ✅
Hello?
@oblique plover Issue?
@night cloak can you help me with this specific RP mission?
@oblique plover which one?
@oblique plover Mention it please...
"kill enemy 300m away".
Does it count if I'm 300m away and my teammate kill the guy? @night cloak @woven atlas
@oblique plover 🙅🏻
@oblique plover if you feel it's tough. Just get into a server where your tier is low. Play squads. Knock a bot. Get a car. Travel 300 mts away and get off car before the bot dies. That's it
^^ Thank The Agent later.
I saw my enemies exploiting bugs to win
Darkest Night
I have screenshot proof
How can i report
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Got it thanks
How to use vibrant eggs?
You can’t yet, @wet shale.
Only 6 days left btw
It should have been usable on 21st April and afterwards, but, it seems something went wrong.
Endgame ❤️
I buy uc from midasbuy.com rupees 799 payment get cut from my account but uc can’t transfer in my account help
Hello every one i am sad today
umm
@thorn breach We've awesome people in #chat to make you chill 😋
Congrats Emily On Contributor.
Please help i buy uc from midsbuy of 160 ruppes but get cut my amount but still not give me my uc
@night cloak thanks
u.w
@night cloak thankyou very much
How to get to the support service? I go into the game avatar and skins someone changes how you can untie the account from Facebook. my facebook has been hacked and used to enter the game without my knowledge. throws from the game during the match. and there is an inscription that the game was entered from another device, wait 600 seconds to re-enter. I do not know what to do.
@wet basin Logout and change your Facebook password then login again,
You can contact the in-game customer support from the settings screen.
In order to get help on requesting support refer to Section 6 of the #481198147478224896 channel.
My facebook is blocked, I can not go there. and the service will keep in the game is silent. no way how not to respond to my requests
@wet basin Link your Playstore or Twitter account in PUBGM,
Then follow this on Facebook :
It's pretty easy, just go to “Settings and Privacy”>>then “Account Settings”>>then “Apps”>>click 'Edit' in “Logged In With Facebook”>> then mark “PUBG” as a option>>Press “Remove”.
That's it and now Facebook will not share anymore data with PUBG.
Facebook support service also ignores. I don’t want to create a new account. I just recently received the title of Worker. and they can not untie my facebook
@wet basin Well unfortunately in this case only Customer services can help you.
Now iOS payment method also displaying Error @grizzled lark not able to buy uc
and the support service in the game does not respond at all, it is useless for them to write like Facebook
@wet basin Due to a huge userbase the Support services take time to respond, it may even take days,
The only option for you now is to keep trying.
Goodluck.
@wet basin Next time don't forget to enable "2-factor authentication" on your social media accounts.
✅
Thank
@junior forum May I see a screenshot?
We have an option to separate jump button in 2? Jumping and vaulting?
@night cloak that is available in the Korean version only as for now.
Or can you play Korean version with someone on global version on your main account from global? Or you can get banned for this?
Crossmatching between Global & Korean versions is not possible as of now, @night cloak.
@spring flame well you are wrong 😃
kr/jp client can be match with global version
instead we are actually the same
Well Athena gaming has vaulting button and i think he's playing with global version
Crosshatching is available with Korean client, but not Vietnamese.
@night cloak serioton playing on kr/jp client
Or he can play with people from global
Am I, @marsh tusk? Oh okay, I got confused bw the vietnamese and korean version. 😕
could u get banned for using vpn?
You won’t be suspended or anything, @violet heath.
@hallow venture In that case, you restart your device and try again.
i have
hopefully not :p @pale falcon
even signed out and
thanks for help
@spring flame only few things that kr/jp and global can't share. 1. clan 2. send/receive gift
@night cloak midasbuy screenshot
@hallow venture Make sure you updated the billing information in your iTunes account.
You won’t be, @violet heath.
i used a gift card
Thanks for the information, @marsh tusk. I'll make sure to keep in mind from now on.
@night cloak you can use third party app to download it. but that is against the rule.
@junior forum But you mentioned iOS payment method.
As long as you aren’t abusing the system in any kind of way, @violet heath.
Ok, but that's not what i was asking, on the global version i have to many frame drops
I’m having issue with the payment so is my friend what is up with iOS
@night cloak kr/jp version also having the same bugs with global client
What we heard from the team is that it is safe to use, @violet heath. We don't recommend using it cause it can cause few other in-game issued like ping fluctuation and some have faced the "abnormalities detected" due it as well. It also depends on how the person used the VPN and for what purpose. So simple answer is just it's not really necessary for the game and we don't recommend using it.
@hallow venture You'll need to contact Apple Support, to be able to do that, download an app "Apple support" from App Store.
is buying stuff using vpn gonna get u banned?
@violet heath Use of VPN services in itself is not a violation of the terms of service. However, should this be used to exploit certain game aspects that are not meant to be done the way you do it, there is a risk.
@violet heath to be frank, never seen someone getting ban because of using vpn to purchase items. but some items un-useable when you use it on your orginal ip address.
so make sure to read the rule of the shop especially from india region
That is correct.
thanks to all
the version played by athena GAMING, can I play from it without getting banned?
@night cloak yes you can. the problem are you can't join their events
Like?
@night cloak the bottom right events
Crew challenge for example?
for example now we have collecting eggs event
Ahh, ok
I played a Match , someone pushed , FIRE BUTTON Not showing , ded..nice game Tenecent , gliches in every corner 😡
it won't appear in your client since you are not from korea/japan country
but you can still play normally
won't be any ping issue either
Well, how can i download the Korean version? Do you know an app or link?
Okay
#chat
I have never heard of/experienced that glitch, @lament condor. If you happen to come across it again please report it ingame, for help on how to do this refer to FAQ 5.2 in #481198147478224896.
@spring flame Okay Ty , that glitch was new to me too . I equipped the gun , but cant see the fire button for more than 40 sec , then ded
@neon patio can you help me out?
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
I get this 6hour cooldown is there a way to remove it? I’m above 18 and I create yt content it’s giving me a hard time @neon patio
@untold anvil, There is no way you can reverting it back.
Unless you plan to change your country.
@grizzled lark can you get in touch with the community team?
Sorry, @untold anvil; staff members are not in direct contact with developers.
We are unable to discuss this with the developers, @untold anvil.
I mean the community team @spring flame @pale falcon
No, we can't.
But the mods can right?
They can’t, @untold anvil.
@pale falcon wdym ?error told me they can
@untold anvil They can just report issues to them.
@wraith brook what more can they do
@untold anvil What you want them to ?
@wraith brook lol I want them to report what else
@untold anvil Report of what ? Any new bug ?
@untold anvil You yourself should report bugs and glitches encountered in game . This will surely help developers to fix them .
Please avoid discussion in this channel.
@wraith brook it’s not a bug
Question, where do you live, @untold anvil?
@night cloak India
Check pinned message, @untold anvil. There's an issue about Health Reminder.
@night cloak where is this pinned message?
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
⬆
@untold anvil The 6hr restriction is not only for people under 18 year of age . It's for all .
I still didn’t get you @night cloak
My ping is unstable
@tough nebula Let it complete . It's a bug .
This, @untold anvil.
Any one help me?
@elfin steeple Sure
I have issues with my ping
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@elfin steeple We know these days ping are pretty high.
Constantly unstable whole dya
@elfin steeple Average ?
@neon patio i accidentally choose the wrong option if you can get in touch with the community team can you ask if there is or will be a way to undo it ?
No not hi one moment around 50 and than 968
@elfin steeple Is your connection strong enough? What's your ISP name ?
As stated before, there isn’t any way you can revert back after choosing an option, @untold anvil.
Sorry I don't any ideas of ISP
@elfin steeple Sim card ?
Jio
@elfin steeple Try using any other connection .
@pale falcon @spring flame @night cloak Congrats on your role! Good future for y’all 👌
@elfin steeple Jio sometimes gives low speed . As we all know .
🙂
Good afternoon, I just got tough and lost my 120 UC, in general, I just took an award at the post office for the birthday of the whole world or whatever, and reworked the fragments into a coupon and I click to use, and throws me on that box and somehow I was thrown over to another one, and in a hurry I clicked on the purchase of that box and bought it, and lost my 120 UC. In general, I ask you to help me in solving this problem, and return 120 UC, please, otherwise I will not be able to buy the Royal Pass next season, I beg you, please
@sleek plinth lol thanks.
You can apply for refunds by contacting the customer service via the game settings, or by contacting Google/Apple. Make sure that you do not spend the purchased UC. However, it is not guaranteed that you will be eligible for a refund.
Thank you, @sleek plinth.
you probably misunderstood me, I spent uc in the game by chance, I ask you for help, so that uc will be returned to me @lime juniper
It is not possible to receive refunds for such actions.
@lime juniper why? if I was thrown somehow to another case?
You can always contact the customer service via the game settings for any concerns you may have.
Okay , thank you
Guys I have 5mbps jio speed right now
But my ping is 968ms what can I do?
@lime juniper Hey Man ...I have a problem in the game about the VEHICLE getting in and out delay issue which got me killed like so many times so when can I expect from devs for that issue to get fixed??
Nothing. The servers are pooched.
Vehicle delay is a known gltch ans is being "worked on"
We do not know when it will be corrected or optimized, @dense parrot. Please be patient.
why until now there is still no update to fix the issue drop fps when I out of the car?
Ouhh oke
@dense parrot it's not delay, it's called freeze
I don't care about plane cuz its not a big problem like the car issue as when you are pushing u need to get out immediately
@dense parrot yeah
@weary ocean bruh its actually both that's a Frame Drop there which causes delay to get out of the vehicle
Maybe related to poor server response?
@dense parrot @gaunt orbit @weary ocean i know you guys are frustrated but please wait ffs. It is gonna be fixed soon (obviously after they release skins but lets not get into that)
Never...i guess
@weary ocean soon thats when @dense parrot
Not more stuff we do not need (rolleyes)
I already uninstall this trash game
Please avoid going off-topic. You can have unrelated conversations in #chat.
@weary ocean download chinese, theres none of these bugs, even my ping is 300 but no lag
Ok. What about server response? Will it be fixed too?
@night cloak lets see how are the devs working on optimization rather than spending time on useless $#its, crates...
I can't fight if freeze like that
@gaunt orbit after skins, yes
@night cloak yeah, but i don't have any friends
No skins please!!!
@weary ocean well say hello to me then
@night cloak akwoakaoak
@weary ocean mhm i understand
No, thanks bro. My English is trash
Avoid conversation in support
Help
Any problems @inland lodge
How to unlink my Facebook account from my pubgm account i lost my fb
Something else
snakes are a problem
Revoke?
Please when i play my game it comes "log in from another location"
Please u all just unlink my fb account from PUBG M i'm playing my game sicne 24 april 2018
1 year
Please
@lime juniper i buyed uc 3 days ago bt my balance was paid and did not get at midasbuy site plz hlp😭
Yeah
Please Help my 1 year progress,saved money for Elite RP S4,S5
How to revoke the account & then how to connect new fb?
You can’t, @inland lodge.
@inland lodge listen bro open your game and click on settings and on the left side of your screen click on the logout option and after that open your facebook acc. And click on settings and privacy and then click on apps and websites and then click on logged in with facebook and after that you will see icon of pubg then click on remove and your acc. Information will be removed.
No access bro
I told you the possible way that i knew
Yo dudes question
Someone help me please this is serious
What’s up, @storm carbon?
Im diamond in pubg and I've bine seeing people with like yk plat ranks on discord
How do I get one?
You have to level up by chatting, @storm carbon. You may check your rank in #481204134859505684.
Ah ok
Yes, you’re unable to combine the vouchers, @dawn pumice.
Thx
The vouchers are only used as a discount, @dawn pumice.
@night cloak thankYou BY The Way
But nothing happened
No VPN
Bro Leave it now i become time waste
how can i use them to buy a crate bruh
srsly pubg
i don't have uc to what da f k i need them
They aren’t used to receive crate coupons, @dawn pumice.
Hude?
I just did the freaking repair clients
I thought i saved the wrong one
The 1st and the 2nd
I always do the repair clients
But when i log in with my main acc its back
But now idont have it
And wanted to do repair another time
And didnt find even the 2nd control that took me 15mn to save it
But i can get them back when i log in with my acc
Im doing that for long time dude
Should i start curse to get answer :)?
Freaking twice
Fix ur freaking game.
Then doing repair clients and lose it again?
Neh bro its not my mistake
Maybe u dont know what ur talking about
So these server for what?
For complaining
Pubgm support
Im freaking complaining neh?
Where is the support?
No mod is asnwering
😃
They can suck it 😃
May I know what is the concern?
Im doing repair clients for freaking long time
When i log in with my acc i got my layout and hude back
It's normal.
You lose your layout whenever you repair, it is meant to happen, @copper parcel.
@copper parcel oi brat, you can just set that layout again, it will take less than 10 mins
yep you lose ur layout if u repair
So why the adding 3 layouts?
No need to ride the high horse for that simple problem
No you don't lose ur layout @pale falcon i just repaired twice today
Lol bruh give me break
Didn't lose sensetivity either
I never did repair clients and lost my layout
@copper parcel you did now and lost it
@night cloak you will lose the layout if you clicked the 2nd choice.
No i use first option only
Twice.
No one can bring it back
That's it what it is
Be like Elsa, just let it go. @copper parcel
You can easily rejig your controls back to the way they were, @copper parcel.
You won't like the outcomes either @copper parcel
Neither they do
Will see x))
A Little brat like you can't even scratch their hairs
Hahahaha and who r u ?
Dad
Trying to be a mod?
Please avoid going off-topic. You can have unrelated conversations in #chat.
Im not retarded to buy hack 120for a month
I'm a rogue player, brat @copper parcel
Please take this to #chat before you both receive a verbal warning.
Hello
What’s up, @noble river?
I have no problem with Asian login security. Can Vietnamese login ID be fixed?
Why can't i choose the skin ?
You already have it equipped on your other outfit, @dusty moss.
@pale falcon oh thats why , thanks
You’re welcome, @dusty moss.
Whenever anybody plays does anybody have lag issues
@night cloak i tried but no response from their end
@night cloak Thank you
Yes, @peak locust.
I need to fix that again lol @pale falcon
You can possibly try repairing if there’s excessive lag, @peak locust.
True is this at play on my game is constantly at 900 ping
@peak locust what server is that?
North America
How was your ping in different servers?
I don't know if I will be able to go back to playing pubg mobile again. My ID is in Vietnam server. I can't play with my Asian server friends at all.
😭 😭 😭
Really high I don’t look at the other servers often but most of them average about three or 400
I know but I can even sit by my router and still sometimes have these huge lag spikes
Yeah well, that can't be helped I think. I get around 100 to 300ms on Asia server using mobile data. I can manage to play at 300ms on mobile at bad location and 100ms at good locations.
I got the ID hacking. He took my ID to play Vietnam server. I can't login to play on the pubg mobile server in Asia.
😭 😭
Probably the best thing you can do now is to make sure while you play, nobody else or no other application uses your net.
how do i upload custom emojis on mobile?😅
@noble river are you on emulator?
@glad palm you shouldn't ask these type of questions here but I can help you with that in DMs.
ok sorry
Now I can change the password, but I can't enter the pubg mobile because my server is playing in Asia.
i found a way to lessen car stuck bug
oh btw i have these problem where i constantly get very high latency for a while and then it goes back to normal
You can try repairing, @glad palm.
I never played a simulation program on a Pc. People who hacked me Probably going to play on a program on a PC. I can't find someone to help me.
could it be the app or the software of the phone
i tried repairing but i think it didn't work
@noble river somebody hijacked your account and logged it into the Vietnamese version?
@odd cloud hey bro my id gets crashes every time I open it
You can send it here as well.
But I could not get the option to send video here
Can my issue be possibly fixed?
Do you have a file manager (Es file explorer or something similar)?
i have this issue where i get very high latency for a while and then it goes back to normal
@fringe atlas is that your friend crawling on the roof but visible from below? Or he's stuck?
@odd cloud I believe so that this is a bug that we all know about :3
You enter a house(it's for a very few houses only) and everything disappears
Was looking for a solution 👀
Mid-game or at the beginning?
Mid game
On all maps?
Happens rarely
@odd cloud bro it crashes when the home game screen is going to open
Do you mean items disappearing and reappearing, @fringe atlas?
I play mostly Miramar so I know only about it
This crate lasts forever in inventory ?
@spring flame no that's a different one and that's bad too ;_;
@odd cloud and I can open my guest id and Twitter I'd but Google id crashes only
Yes, @night cloak.
@night cloak I doubt so you better use it
@wanton marsh open you file manager and share the video, tap discord in the app picker and send the video here.
I'll use when i collect about 8-10 @fringe atlas
@night cloak oke 👀
@wanton marsh wait. It's only crashing in Google ID?
@odd cloud yess
Do you have up to date play services, google play games and play store?
I don't understand what's disappearing, could you share a screenshot, @fringe atlas?
@spring flame the floors and the wall disappears
Recently I tried to login via the Asian server. My character was banned. I don't know if someone who has hacked me Do something bad
@odd cloud yess
@odd cloud I login to other games too from that Google id
Hello, @fringe atlas!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Oops oke got it thanks 👀
@wanton marsh do one thing, uninstall all updates from Google Play Store, Play Games and Play services. Then try to log in.
People here cannot unban you, @noble river. Your best choice is to file a claim and if it you don't get a reply within a reasonable amount of time, make a new account.
@noble river your account git banned? Didn't you say you got logged into tye Vietnamese version?
@odd cloud I uninstalled pubg and reinstalled still nothing happened
Do what I said above and lemme know the results.
@odd cloud wait can you explain ?
@odd cloud yes
Updates of pubg ?
uninstall all updates from
- Google Play Store,
- Play Games and
- Play services.
Then try to log in. @wanton marsh
@noble river logging in Vietnamese version does not lead to ban. I think there is something else that caused the ban.
Hey when i exit from Dacia or any vehicle my game freezes for 1 sec or 2 sec
Fix this
@odd cloud in my friends phonrtoo it's crashing but
That’s a bug, I think it’s in the process of being fixed, @dark topaz.
Yes, I'm facing the same bug. I guess we can do nothing but wait.
@pale falconok
@wanton marsh did you try the stuff I suggested?
One plus 5T
Lol what? I can't believe such a thing is happening on OnePlus 5T lol
Alright try the stuff out.
I want to send you the video
OK send me however you want. I'll watch it.
@inland lodge details?
S5 660 i buyed
U saw video
How did you buy?
What is the situation, @inland lodge?
I used 81000trick all uc gone
@odd cloud u saw video ?
There's no way to get it back, @inland lodge. Consider it a punishment.
French?
You didn't send me.
Hey guys, I can't update my game help
I have perchased elite rp with
money
Still no update in airplane bug?
@dense ridge what happens when you open play store and tap update?
I see thanks, i havent checking in game yet coz of it.
@odd cloud it downloads 1.7gb then error 494
They have corrected the issue with planes disappearing and players unable to parachute, @uncut cloak.
Oh, that's too sad. Do you have any friends who have PUBGM? @dense ridge
@odd cloud yes but I'm the only one with android device
Oh, in that case, I'd suggest you to download from APKPure
Is there any good place to download it from ?
If you get the APKPure app, it even has the ability to pause and resume downloads.
Apk pure download until 80% then freeze
Kill the app and open again, and resume the download.
I tried downloading it from chrome but no change
In that case, I will suggest you to use direct download and use a download manager along with it. Lemme give you the details.
Get LoaderDroid from Play Store
@dense ridge i think your phone's storage is full
@glad palmi have 3gb free
@dense ridge did you get the app?
@dense ridge go to settings then app manager and go to google play store try clearing the cache and the data
@dense ridge also force stop it
@odd cloud finished installing
@glad palmi have tried all this from google support but didn't work
Damn
Hi.. I need your help guys some one hacked my account and stole all my uc and he was getting access to account till I changed the password of linked Facebook account and changed the email and used two factor authentication I thought that would prevent him from opening my account and steeling from me.. But he could open it again so please guys any ideas to log him out.
Note I spoke to customer support but no one helps me
@wanton marsh can you give ur specs
Open LoaderDroid, tap on the 3 lines on the top left > Browser >
On the url text field, enter this url
<link DMed> @dense ridge
@wanton marsh Clear game data and restart your device . Try the game then.
@wanton marsh Tried repair ?
Yea
@wanton marsh what's ur phone?
@wanton marsh did you try the stuff I suggested you?
@odd cloud bro I dint get how to do that
@wanton marsh what a coincidence. i have a friend who uses note 5 pro and the same happened to him
Like uninstall the updates of playstore ??
@glad palm from how much time ?
@glad palm it's been a month I could not open my accounr
T
Yeaa
@wanton marsh well sometimes he can play but it always closes
I tried open in my friends device but his device also crashed
@wanton marsh Can you log in with guest account ?
This is bug-G mobile
@wraith brook yea I can login with my Twitter account too
Test 123
But gmail account crashes
what country do u live @wanton marsh?
@glad palm india
@wanton marsh maybe the game don’t want you to play
@wanton marsh Did you tried to open any other version of pubgm like the Vietnamese with gmail account ?
👀
@vagrant onyx thats .what im thinking
@wraith brook no bro
@wanton marsh try using vpn
@wanton marsh listen, open settings > apps > search for all the 3 apps I told you and you can enter their settings and uninstall updates.
@odd cloud OK bro
@vagrant onyx it's not opening
Than clesr cache and map
Yea I'll try
@wanton marsh delete than re-download than do that
Hmm
@wanton marsh bro i guess also you can rest all settings from your device
@night cloak you mean your Google account linked with a different account? Or the same account is opened at 2 different place?
Guys is there any clan which I can join and players who have same clan name on their name and is very active any clan available like that?

@night cloak Wrong channel .
Oh yeah my bad
@night cloak well, this isn't a place to ask stuff like that but you can check out #clans
What error do you get?
Being logged in with the same Google Account on different devices doesn't affect any payment issues
@night cloak No
then whatever it was .w.
having the same account on two different devices isn't a reason why something wouldn't work
@night cloak do you get any kind of error while failing to log in?
Guys I'm buying new phone, which one is better for pubg, note 8 or galaxy s8+ 128gb(6gb ram)
Please use #pubg-mobile for this purpose, @dense ridge.
payment issue on midasbuy.com, have contacted customer service through ingame but so far no reply.
@odd cloud hey bro
Anyone else have quick chat messages all messed up?
Please see #news, @true hound. We kindly ask you to refrain from repeating these questions in the support channels because we’re unable to assist with such delicate matters. However, the issue is being investigated and will be solved as soon as possible.
What do you mean, @gloomy onyx?
It says I can pick up to about 10 quick chat messages
Only shows 5 and it shows, for example, "get in the car(classic voice)
Saying what voice it is takes up a lot of room and looks sloppy af
That’s the wheel, @gloomy onyx. You can still select a list if you desire.
I have it set to list still
Posted pic in image share
They going to keep the part that says classic voice? It's hard to find the one I want and it takes up a lot of room
@gloomy onyx, You can use classic voice in the wheel.
Yea I have that
Help pls
I just want the part that says (classic voice) to go away
Restart your phone @wanton marsh
I did
How can he repair if he can't even open the game
@night cloak yeaa
Ah damn, ok
Have you tried everything, @wanton marsh?
• Clear cache
• Clear data
• Update to the latest version
• Soft reset
• Reinstall
@night cloak help me
With the (classic voice) junk, I can only pick 4 quick chat msgs
@spring flame did everything bro
someone help me , i recently bought the rugged begie kar98k skin which was 4 dollars with 70% discount but when i bought it instead of 4 dollars 43 dollars was deducted , i want refund how can i do that?
Have you read #481198147478224896 1.5, @wanton marsh?
@near salmon in game support
@night cloak that's not the cause here
@gloomy onyx i did am getting no response
@near salmon it takes up to a week sometimes for them to respond
@wanton marsh what phone u on?
@gloomy onyx so that means i can get a refund ??
Well do you have any other social media account linked?
@near salmon maybe. You'll have to talk to them about it. I've never had any luck on getting refunds
@odd cloud facebook
But I've never needed a UC refund. Only Silver Fragments
Login using that for now
@odd cloud that is also crashing
Helpppp
Reinstall the game in that case
@odd cloud I did it thrice
Do it again, that's the only way I see now
Hello?
Oh okay I'll try
@finite dragon state your problem
@gloomy onyx , any quicker way to contact the support ?
@night cloak Google and fb
@near salmon sadly no. As far as I know, there isnt even an email address for mobile
@odd cloud Taiwan VPN not working in pubg
@night cloak Twitter is a different id
Stuck in loading screen
@night cloak which is opening
@finite dragon try a different VPN service provider
Please contact Google Play in order to initiate a refund process, @near salmon.
@odd cloud any solution?
@gloomy onyx , ahhhhh!!! am never buying anythin from pubg mobile again
@night cloak yeas
@near salmon :D
@odd cloud do you know any VPN with all countries and free
@spring flame am on apple not on andriod
Oh, contact Apple Support in that case, @near salmon.
@night cloak they game me no solution
how to send clan requitmens, pin me!
Just said to clear cache
@spring flame ok i'll try that
Hmm, well, why do you resort to a VPN on the first place? @finite dragon
thanks @spring flame @gloomy onyx for help
. cr and name?
Car lag fixed ?
@odd cloud I want rewards which they are giving in Taiwan
@spring flame
I'm sorry, @trim marten; kindly ignore my previous message.
why
I guess Google is your best bet for finding one
@spring flame hey bro any idea about car lag in pubg!!!
@odd cloud nope didn't get any
That issue is yet to be resolved, @hollow fjord.
@spring flame do u know any good VPN which is free with all countries
😭 😭

@wanton marsh relaxxx
@finite dragon get the app OpenVPN servers, look for a Taiwan proxy there
I'm sorry I won't recommend using a VPN, @finite dragon; now that you've asked me, the best VPN provider is Express VPN (paid). Use Solo VPN for a wide category of countries to select from for free.
@odd cloud bro where to contact officials
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Don't bother contacting the officials unless you plan to have a conversation with a robot @wanton marsh
And listening to bug reports via customer service is they last thing they will do.
Reinstall as I said
@wanton marsh if that doesn't work, you need to hard reset your phone, or play another game. That's it.
Hi!
@mossy cargo we chat in #pubg-mobile and #chat
@mossy cargo hello microsoft certified technician here what is the problem¨'
iam account banned 😦
unjustly
Please don't spam here @night cloak
Please refer to FAQ 2.9 in #481198147478224896 for further information, @mossy cargo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
It's not gonna work. You are not getting unbanned.
In PUBGM, once banned, you won't be unbanned ever, no matter what the reason is.
The support email has been discontinued, @mossy cargo. Please file a claim and wait, if you don't receive a reply within a reasonable amount of time; give up and create a new account.
Hello, @pallid vapor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I hate hackers
unjustly wtf ? ??
Somebody...
@mossy cargo result of using hack
Then go file a claim
I will
@odd cloud bro not worked
Best update
@wanton marsh
@odd cloud bro I reach till last
Hen the home screen is going to open of game
It crashes
Bro I am very worried because I actually purchased a lot of things and it was a conq id
Do you have important data stored on your phone with many apps installed?

@odd cloud not a lot
@wanton marsh in that case backup the important stuff and factory reset your phone
@flint garnet ||can you give me that emote link? ||
I texted you personally check that
Frame-rate drop = poor response from server = lag. So yeah poor server response could be causing the issue (amongst others)
@night cloak not to be 'rude' FFS but focus should be on making sure the game works before trying to roll-out more things (skins, pets, etc.) that will increase lags. Many events seem are overlapping possibly making lag worse. Issuing a buggy update on the same day as a new RP week does not help as people had to wait until it was partially fixed..I lost 3 days and trying to catch up on RP missions with servers that do not respond/match or take overly long to get in. All this happening at the same time that hackers roam free through the servers. What does BUG-G say in answer? 'Be patient' but with no offer of compensation for lost rank due to glitches, lost time for missions, losses due to hackers, etc. I hope BUG-G can appreciate why people are a little impatient when BUG-G's priorities seem to be counter-productive to solving the problems.
It has been nearly a week now since the up-down-grade was released.
@gaunt orbit why you telling me this lmao, nice text tho
Hmm is that a shuffle button showing you? @surreal pumice
@surreal pumice did you just come to brag about your S*IT-L skins?
Literally everyone has those
You mentioned something about being patient ffs...lol
Help
Oh wait nvm, wrong channel
That's why i said nvm wrong channel......
I wrote first :/ @rigid nymph
Pffft
Does Using VPN can get me Banned?
@jaunty cobalt Use of VPN services in itself is not a violation of the terms of service. However, should this be used to exploit certain game aspects that are not meant to be done the way you do it, there is a risk.
You won’t be banned because it isn’t a violation of any rule. However, violating any of our stipulations is unsuitable and can result in repercussions, @jaunty cobalt.
I am facing high ping issue....My kd got ripped due to high ping can u guys suggest me how can I fix it?? {Don't suggest me to get a good network before 0.12 update I used to get 80-100 constant ping}
There is a lot of lag right now, @gloomy ridge. I’d suggest repairing.
As I said, there’s a lot of bugs right now and that’s where the lag probably stems from, @gloomy ridge.
I’m sure it’ll be fixed soon, they have already responded to the parachute bug.
@pale falcon ok😕
I’ve heard there’s a lot of lag when getting out of cars as well, @gloomy ridge.
Check your download and upload speed while playing, it must be somewhere under 10-30kbps while playing, if it is above 100kbps while playing means that your phone is sucking your internet at the background, make sure automatically download updates are turned, also, if you have a WiFi, then sit as close as you can to it
😃
One Doubt I logged in with FB and Now I logged out and want to join with another FB but its still opening with the older One...
How to Delete or Log out the older one from Game?
What can I do whenever I try to exit a car the game freezes for 3 sec
That’s a bug, @round citrus.
Ik
@round citrus no solution for that bug "legally"
guys which update 2.0
But even repair button doesn't work
zombie new patch?
They have already corrected the issue with planes disappearing and players unable to parachute, @round citrus.
@round citrus yes repairing the client won't work either mate
I’m sure it won’t be long until they’ve fixed this bug.
Reset layout maybe @round citrus
I did taht
repairing the client 1 and 2, will only fix it temporarily (if you change the layout) the bug will trigger back
What’s up, @sick crown?
i didnt understand pubgm news last message
i have signed in with my twitter account ( linked to my pubg mobile account ) to danger site ... giving free UC ...
it was scam ..
@sick crown of course it was a scam. nothing is free in this world ( that is phising link)
i have recovered my twitter account , that's not the problem ....
the scammer somehow still able to login to my Pubg mobile account
phishing*
I would assume that is your own fault and you should be more careful in the future, @sick crown.
and goes everything bad
and spend my UC
there no way to help me ?
to kick him out for ever ?
I’m sorry to disappoint you, but I don’t think there’s anything that we can do, @sick crown.
@sick crown did you check did he use another log in method?
contacted the support in agme but no response
You can send them a reminder, @sick crown.
maybe he bind his own socmed to your account?
why isnt anyone answering me?😂
no my facebook account is completely safe .
Which msg @teal cradle
@teal cradle they added new type of zombies
@marsh tusknow?
the dog zombie. the jumping zombie
😫
@sick crown Sign in to your account on twitter.com.
From your Settings and privacy, go to the Apps and devices tab. Below the Recently used devices to access Twitter, all of the active login sessions connected to your account will be displayed. You can see the location and time of login.
If you’d like to log out of any of the sessions listed, click the Log out button next to the session, or click Log out all at the top of the list to end all sessions at once. Please note that while logging out of a session will prevent further actions from that session such as Tweeting, liking, and replying, it may not delete data (e.g., Direct Messages) that was previously cached on the device while the session was active. We're currently working to improve this
this is what twitter said
you need to revoke his access.
well you can try at least
@lime juniper I've got this user facing a very rare bug. His account is bugged. Whenever he logs in the game crashes.
I suggested him the all the possible fixes, None worked.
Facebook?
He finally have me his account details to login on my device, I was surprised, it crashed on mine as well.
Both in case of Facebook and Google Play.
He can login using guest mode but when he logs into his main account, it crashes.
I can still login into my account without any trouble
Well, they can contact the customer service from the main menu without logging in, or via a guest account. I am afraid I do not know of any solution. Maybe someone else here does.
Customer Service was really great.
He sent me a screenshot of their greatness of ignoring the topic and saying something else as they liked it.
I was hoping if you can contact any CM and get this issue addressed
Unfortunately not. It is not the community managers' job to report every individual case here to the customer service.
But I believed they should look for rare bug cases
What that user is supposed to do now?
He's bought RP pass and probably hes not gonna sit like an asteroid because devs did something faulty that's crashing him.
@odd cloud You sure he never recieved any ban message?
Just like he said, game crashes as you try to login that account
Probably, he didn't mention anything about it and looks like he's not hacking
guys guys
- if he was banned, the error should show up in the login screen.
But it goes past logging screen and crashes at loading
Coffee coffee
He used VPNs in the past? @odd cloud
does crate opening in other countries high quality of getting good things?
@wanton marsh, enter the chat and answer some questions
like india taiwan?
@teal cradle you get shoes
@broken sierraoh ok
@teal cradle That will bring more bugs,
Do it at your own risk.
That's the luck of crate opening
@teal cradle please don't go off topic here.
This is probably not the right place. Head to #chat for casual talk
Please avoid going off-topic. You can have unrelated conversations in #chat.
@teal cradle One user did this and now he can't equip his skins.
How to make someone stand beside u in ur profile?
I don't think he has used any VPN before as well
@cloud vale You have to partner with him.
Midasbuy. Com scam
It's legit
@odd cloud you can try one thing, as the loading screen opens up, tap on repair maybe it will help
Well, he said he has tried that but I don't think that's the issue.
Because I tried to log his account on my client. I was able to log in mine, but his crashes.
I sit right next to my wifi box, and it says the server is trying to connect, while I have full bars
@craggy gazelle that's what happens when millions play on 90's servers
And he can log into a guest account successfully but not his main account.
Hmm
Good thing codm is coming
Some data related to his account is messed up server sided, so when client queries the data, that messed up data is crashing it I believe.
Hope this dies
@odd cloud that's because the game data is somehow recognizing the ip address of his device and isn't letting him load it
@cloud vale There are some steps you need to follow,
"Click on profile > Click share Button > Click Partners > Request the player of your choice"
@craggy gazelle take your casual conversation to #chat
Mine are wide open
And how is CODM related to pubgm support, mister? @craggy gazelle
Your eyes are big
Just saying
The game doesnt care about the community
And most of its bugs
Let them not care, but at least let us help this guy fix his bug
Is this some kind of racism
What in the hell?
Yes
Can we please don't have conversations here, Thank you.
@craggy gazelle hey hey hey,
Be like Elsa, let it go
@grizzled lark can you help us stop this guy?
So you dont have any powers
@odd cloud It's nearly impossible for us to do anything, as this issue is related to his account for sure,
Only customer support has the power to make changes and fix his account.
Dude he is just offended by some issues, just let him be @odd cloud he will be good in a bit
Yeah, that's the sad thing. He tried contacting the customer support as well. As always a bot replied with some topic and he can't do anything right now.
^ always happens
@craggy gazelle Please use #chat for discussions, this channel is supposed to be for asking PUBG MOBILE related issues only!