#questions
1 messages · Page 434 of 1
@marsh tusk dmed
@marsh tuskdue to the bugs?
@teal cradle as you can see, not so many players want those birds. you can read all those upvoted comments when they posted the patch note
game is choppy
and this game condition right now , not even optimized yet
@marsh tuskyes i know and it will do lag also ur right
the worst patch
@marsh tuskwhen will they optimize it?
I'd - 283241
Pass - OP
starts at 10.30 pm
Join fast
more features = more processing = more lag. Stuff needs to be taken out to reduce lag
@teal cradle Pinned message #1
@faint granite Please... this channel is not for such content...
@teal cradle ETA unknown like the mods said
can't really help bout that
i am just a normal player like you as well. only can help with temporary solution for the bugs
I would rather see the footsteps/vehicles in the minimap...if you can hear them then the map should show them!
@gaunt orbit actually pubgm already gave us handicap mode. if compare to the pc version
hearing the sound from far away is a good thing you know
the indicator just a plus for me
i don't really rely on that indicator
I have been killed by vehicles. They were boosting and by the time I heard them they were on me and could not do anything to avoid. IRL you can hear a vehicle. It also comes in handy when the stereo sound is lost on some headphones (due to some glitch or another).
I usually cannot hear unless they are a building away and footsteps do not show unless they are very close. Vehicles is just ridiculous and if stereo goes you have no idea where it is from
If BUG-G did not have glitches then all would be fine ...lol
@gaunt orbit i did not experience any sound bug. either using my stereo headphone or cheap one.
i can hear them from the direction they come
maybe you should try to repair the client
I can't able to join room when my frnds invite me it says the room has been closed. But. I can join the same room by id pass.
BUG-G glitch stop stereo sound on my wireless gaming set. Now back to wired for stereo sound. With the last update I updated repaired reinstalled multiple times (>2GB of data usage) without any fix. Maybe one day there will be no glitches in BUG-G
Wired gaming sets are always better than wireless
never worked smoothly
@molten crown
❌ Bluetooth headphones for gaming ❌
what is average tierof PUBG MOBILE player?
@trim marten Ace
Platinum is the answer
ace????
Crown
If que is what is tier of an average pubgm player
what is true answer
ill say platinum as well.
Diamond
Yup
Platinum
Platinum
im gold
average players will stay in that tier . but if they are a hardcore players they can manage to reach even ace tier.
Well better to use #chat fpr this discussion
ok
@neon patio
#pubg-mobile @trim marten
Help pls
@spring barn !
Hmm pubgm chat is better than general
Room issue can submitted for reviewing from link in pinned of #555492558428700682
Bluetooth head sets tend of a slight delay various
Every thing that isn't support related goes to #pubg-mobile or #chat
@spring barn don't tag admins unnecessarily dude. 😂
And i pinged admin cause o didn't get answer by mod in approx 5 Min
I mentioned it up there
I thought hes been busy
So i ping hex
Btw sorry of its illegal
I'm jumping around a bit. Working on github and teaching sideload
@spring barn wait for fix ✔️
Or try repair / reinstalling the game
That is the only response you will get
@spring barn Well that's a bug you need to report....
why is the event mode Nigth so hard
Cause its darkest night
@trim marten it's excited because 😂
Ao it should b very hard
@trim marten I was made that way...
darkest night
solo ? @night cloak
Well of you and your teammates are good in coordination. You can win easily
@trim marten not available yet... It's too hard to play solo...
my team is filled arab
Can any one help me please, i just logged at my account and got message Your account has been frozen duo to upnormality in your emulator, and it will unlock after 2 months.. and my emulator should be at last version, what is that ?!!
I can win that mode single handed (+_+)
Try repairing
@verbal mango claim a file
File a claim!!
@verbal mango Contact in game support... Looks like your ac recieved temp ban....
I did and no one reply me
He get VAC on PUBG M.?
@verbal mango Wait for response...
ok thanks
✅.
Can someone explain why my device is so laggy sometimes and has major FPS drops?
@opaque dawn
Hey! Seems like you're experiencing lag issues on your device.. Don't worry we got you covered. First off you may look at the minimum system requirements for PUBG Mobile.
System Requirements
RAM : 2 GB
CPU : Quadcore 1.5 Ghz
GPU : Adreno 306
If your device is a flagship or meets all the requirements there are two more possibilities: Too many background processes or Device not optimized.
Too many background processes
Open task manager and kill high memory consuming apps!
Device optimization
Open the graphic settings by tapping on the gear icon on the right bottom corner and set it to according to your preferences and make the framerate as high as possible and turn on anti aliasing.
Server Issue
Oh even that can cause lag? Well ofc! Before getting into a match tap on the option to choose a server that best suits you, how to find that? The server that has the lowest latency is the best choice for you! Also if you're on Mobile Data chances are your ping will be high! Switch to a wifi or a different network.
Problem still not resolved? While being ingame tap on report and submit it accurately....
Pinned message #6
@night cloak i use an ipad 2018 my specs aren't bad lmao
@opaque dawn read it completely....
@opaque dawn Tried reducing graphic settings?
Fps settings max?
my fps is extreme
@opaque dawn Try repairing the game... if that doesn't works... you've to wait for bug patches....
is there another button to reset cuz it opens up too quick.. @night cloak
Any mods or admins?
Hey....im getting serious lag issues... i mean when i drive or run or shoot...sometimes game freezes for about 0.8 second...in other words...game is sooooo choppy...i get frame drops in...eventual period of tyn....it gets frustrating when im shooting an enemy and game freezes for a second...and i die..same when driving...when driving fast af....game freezes for a sec and eventually the car may drift.
Im playing on Samsung Note8
Graphics:- Smooth, Ultra fps
No background apps running
And i have 60 to 150 ms ping
Have the devs ever tried to reach you after you had informed them about the bugs and glitches?
@balmy sleet #reinstall
Okay..ill try that
Reinstalling won't work tbh.
@mint jungle I remember 5+ ppl reporting that reinstalling solved allot of issues on high-end devices....
@night cloak hi
@mint jungle hi
Okay
Answer my question though. What's your position in this server? @night cloak
@night cloak🤔 🙄
@mint jungle
A member who likes to use her lil tech stuff knowledge... to help solve some issues...
No beta yet?
Anyone here who can help me?
@stable ether with?
@dense crypt I guess No...
What is the use of cricket ball in lucky shop?
@night cloak
It gives us classic crate coupon if we guess right
I got a mail in-game which says this
Also for more info u can check pubg Mobile FB page
They have explained well there @night cloak
@lime juniper Errbro i buyed the uc from midabusy.com but i didn't get uc and the money was cut from my pytm please help bro !
Lol, ask your question already. @stable ether
@opaque dawn I don’t face frame drops on my ipad
I have a mid range phone
Mi A1 with Sd625
Problem is I am facing all this car delay plane delay etc
So I was looking for a solution
And I found one on youtube
In that video
They are telling to delete a few game files
Is it safe to do
Cuz I am really fed up of it
do you know how much conquedors are on server?
@stable ether It's really not safe, don't recommend doing it.
@stable ether Not sure if it's safe... Messing with game files may or may not get you banned... it depends on stuff...
Modifying or replacing game files will result in an account suspension if the anti-cheat system detects it.
So I can't play for a month now
Cuz I don't think they will fix it quick
@trim marten Such information has never been evaluated here.
but i heared in one ideo but i not remember the number @night cloak
@stable ether tried repairing the game?
10 times
@trim marten First of all, did you mean this server? Or in game?
@trim marten You might wanna Google that info....
game server like eu na asian etc.
And also what to do
Why is my game taking so much space
@stable ether Cache files, you can clear cache.
@stable ether #reinstall... after trying Pinned message #6
i keep getting frequent crashes no matter the mode ever since the update
any help :?
@night cloak
Ok thanks
@clever rapids When does it crash exactly?
@stable ether Clear cache it's safe....
I cant reinstall
Cuz I don't have that much data + WiFi I have to wait for shifting
Im getting killed 3 out of 4 time by the same person
Who is shooting through walls and stuff
Pls fix ty
@night cloak in war mode when i land, if i drop bootcamp and if it lags, or randomly when i open my scope to shoot
@trim marten Every day there's 6000 people getting to conqueror.
nani?
@stable ether try replicating the Apk and game data... Uninstall and reinstall again...
We can continue this in English.
Around 3000 Conquerors each server, that includes Solo, duos and squads in both FPP and TPP. (Move to #pubg-mobile) @trim marten
@clever rapids That's actually performance issue, may I know your devices?
Another thing today I am facing this
While playing squad Asia classic erangell.my team can't hear me
Like my voice is cracking
It happened 10+ times
I reported from morning but not yet solved
While playing arcade no problem
@clever rapids Boot-Camp is a lil heavy try Pinned message #6...
lol PUBG MOBILE glitches
have look at Pinned message #6 @clever rapids
if does happend randomly from time to time like i opened my scope to shoot a guy 100 meters away
My math is very bad, I forgot to count solo, duo a and Squad.
What can I do with da easter eggs ?
@wanton spear Pinned message #1
No worries.
@night cloak wait for the redeem option....
what can i redeem then ?
@stable ether Crackling voice can disappear if you and your teammates restart game at once.
@clever rapids try repairing the game from the login screen...
@night cloak 👍
@night cloak Feature hasn't been released yet.. coming soon...
@night cloak
Oh so We all have to restart?
I need help
@night cloak 'Kay thanks
does reparing reset my settings?
Crew register open why?
I am not getting the kar 98 offer in pubg
@clever rapids iPhone 6 is having crashing issues after the update, it's not just you. Just wait to see if the developers get a fix for it or not.
kk thanks
@stable ether Yeah.
Y companion feature is not yet available in stable @night cloak @night cloak
keep up the hard and good work, have a nice rest of your day @night cloak
@night cloak why crew register open?
Ok cuz I was the only who kept on restarting
Will try that later if happens
Thanks for your time Mam
😁 @night cloak
@night cloak @night cloak ok
@clever rapids Not working, I'm just grinding for #1, porr Leo :3
xd
@trail swift It's open? I didn't notice.

@stable ether No worries, enjoy the game.
@night cloak yes mam it is open
I guess I have to upgrade my phone😭
Done. And also did a mail @ Tencent
✅... they'll investigate...
With screen. Shots
Is legal GFX tool?
@night cloak Not recommended...
@night cloak No official legal statement....
2nd time lost due to hacker 😣😣😣
I have a honor 10 and i need high performance
@night cloak Check Pinned message #6...
@heavy cedar if u can record him hacking and send that to pubgm
only that way he'll get banned
@heavy cedar They're not always hackers. There are bugs.
screenshots arent gonna prove anythin
What bug allow u shoot thru wall 😂😂😂
This Me by the way ,at rank
I know the difference
@heavy cedar You can and without hacking. When the opponent is glued to the wall, the head passes on the other side of the wall
Yeah yea I know about that
@night cloak is legal GFX tool? Can shot wall? You can and without hacking. When the opponent is glued to the wall, the head passes on the other side of the wall
It was not bugs , tho
@heavy cedar if i use gfx tool can get ban?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Please read.
Can't say, but i know people using it and not getting banned
@heavy cedar OK thanks
@heavy cedar If I track my banner for a specific duration or is it permanent or 10 years?
First time warning or maybe small time interval sometimes
They should fix this thingy where you click on the default button by accident and it just resets the whole quick check. Should’ve add in an option of ( Are you sure? Yes, No)
Now after update sometimes not every but my avatar ingame after the vehicle stop or in moving , when I exit the vehicle our avatar is supposed to pull the gun from back to the hand. Instead he pull the gun and put it back to the shoulder of its own. 😣😣😣
Its not the phone even happen with my partner with different handset
@heavy cedar In my case, it switches from primary weapon to secondary weapon.
Haven't noticed anything like it yet @night cloak
Bugs are different for everyone.
Yup but mostly same
But I m surprised with fact that hacker still do exist 😣 , I thought they were a goner and yet they are all over in conqueror 😔
😧 there will always be some hackers in the game. cant remove them completely
Hackers are always further then the game..
@heavy cedar They'll get banned dw... sooner or later...
My pubgm is not responding
@night cloak Try the force stop option in the Application settings and clear cache....
@night cloak This channel is not for sharing such stuff... delete it or you might get.... beaned
How to delete i cant delete
@night cloak restart Discord...
Okk bro
Okk
Im sorry
Naver maind can i ask u question
@night cloak Sure...
U r boy
Please keep the questions related to Pubgm only.... @night cloak
for discussions #chat @night cloak
Ok bye good night
I need help with smth
@unkempt garden Sure?
So when i go in-game to update
It sends me to Google play
Instead of updating in-game
And when i update from play store
It downloads the whole App
@unkempt gardenweird
It's an issue with the Playstore... @unkempt garden
Fix?
try to repair it
Some users had to redownload the whole game instead of recieving an update.... @unkempt garden
@teal cradle won't work...
Any fix?
@unkempt garden Try clearing gplay's storage....
why is tencent doing this to us? are they trolling us in each update?
@unkempt garden Remember you have to login again... In playstore...
Ok
@teal cradle He's not using the latest version....
@unkempt garden It may or may not fix the issue.... depends upon devices 2...
@teal cradle That isn't helping anyone...
it will if devlopers work hard enough
How many levels of name change card can we get the task? I don't ask for level 3 and 9
@soft prawn You can check the missions.... for info...
@night cloak Thanks to this information I have 30 name change cards. omg u rly perfect support
stu pid.
My game keeps crashing after the update, I get kicked out a lot and there are times when it won’t let me back into the match or gives the option for it. Also, I noticed it happens a lot if my avatar dies before the rest of my team. I submitted a report ticket in-game, but was wondering if anyone else is having these issues as well. I play on an iPad Air (1st gen)
it moves your aim a little bit towards enemy when you shoot at them @night cloak
it helps a lot when you are no-scoped
@trail knot These issues aren't new... many ppl reported the bug... I noticed 3+ ppl with I-pad devices reporting today....
@trail knot You can try Repairing from the login screen...if that doesn't helps check out
Pinned message #6
If that fails 2...
#reinstall...
Hi
How many time between 2 seasons ?
Thanks
@night cloak Please elaborate your question...
I modified sorry
@night cloak a season lasts for 3 months
This season will probably end in middle of may or near the end of may
Yeah I didn’t write my question correctly but I wanted to know how many time there is between two seasons
@night cloak *much
So it would take half a year for 2 seasons 6 mo ths
@wispy matrix ✅
@night cloak there is no 'between' once the season ends the next starts
@main axle ✅
@main axle Thanks that was my question
Thank you everyone and have a nice day
We have 4 seasons per year bc 3 6 9 12 so by the end of the year we will be at season 10 maybe
Ok
Done
What are those signature balls for
I purchased them from luck shop and i dont know what to do with them
Im lost.
@molten crown
I don't know about those atm. Haven't had time for the game past few days. Been working on other things
Hello, i don't know why i can't login to the game via twitter, in the login page when i press on twitter and then the twitter page appears saying if i want to connect my account to twitter, when i press connect the game reopens again to the login screen without my account getting connected
@spring barn it's most probably a redeem thing... just wait for the feature... Might come along with the easter egg redeems....
@quiet stump try Re-installing twitter application....
I did that too
@quiet stump so you weren't able to link your Gplay?
Yeah
@quiet stump How you logged out in the first place?
Of my twitter account?
try reinstalling
@night cloak it log me out when the game was updated
O... try removing the twitter application from the phone... and logging into pubg.
When i press on the customer service on settings the game reopens too
@quiet stump Check permissions in Application settings...
It might be Pubg's storage permission...
@night cloak it is activated
@quiet stump Cache cleared?
@night cloak yeah
just reinstall pubg smh
@night cloak i did that like three times
guess ur acc has been hacked
@quiet stump then it might be the issue with your account...
@quiet stump It's probably disabled...
@quiet stump Mhm... try that 2...
@quiet stump Try logging in with a different twitter account in the same phone first....
Ok
@night cloak thanks, I hand not seen the other posts that people have the same issue... will try what you suggested
did they fix the airplane bug?
@night cloak i login with another acc, same thing just happens
@night cloak i try with my tablet and it worked
@quiet stump 🎉 your account isn't disabled....
Yeah 😁
@quiet stump Try linking your Google account from the tablet to that ac...
Ok
Do you guys still face the problem with the car?
@quasi domeno man. I still facing it.
but im not
@red spruce It's not gone completely...
@jagged urchin Try the repair option... from the login screen...
@heavy cedar that is sad and even if they did anything with the hackers you are still screwed because of the points. I followed one who claimed they had no hacks yet could scope in and shot auto from an m416 without missing a shot..all centre mas shots...I call bullpoop
Want to see hackers...look at RP leaderboard. #1 is very suspicious
So obvious that BUG-G must be blind...lol
(oops wrong thread)
@jagged urchin are you a emulator player?
@night cloak again, weapenmaster, I think this is a bug
. I use Kar for the sniper, scar, mp, Granade, car and shootgun
What ist sawed-off
sawed off shotgun
@hybrid forgesawed off is a shotgun
which has 2 bullets
@hybrid forge kind of a shot gun....pistol
But its categorised as a pistol
works like shotgun, lawl
This weapon has 2 bullets, sound like a shootgun
Count it as a shotgun?
@wispy matrix
when equipped, it is kept in the pistol slot
Ah, this weapon
so maybe it is categorised as the pistol
I mean a others 2 bullets shotgun
but why pistol? what kind of logic is that. lmao
Like double barrel gun....
I use all weapon for this challenge, but I don't have the title. I think this is a bug. Sorry for my English
It's a pistol...
why dont we consider s686 as a pistol then? i has 2 bullet capacity as well
just like sawed off
@hybrid forge Maybe... wait for the patch then.... also try to report in #555492558428700682 read Pinned messages. ..
Oke thanks
@wispy matrix dunno...
lol okay.
It takes 5 to 6 seconds to get in a vehicle and twice that to get out of the vehicle
@native thorn Pinned message #1...
Does Using plugin or controller outside PUBG can cause ban?
@void pine It can....
Yes..
@void pine You can use any controllers you want, just don't get any mapping software.
Omg
@void pine You get mapping apps with few controllers like input position control... That might get recognised as a cheat tool....
I connect Xbox one controller via usb port to play FIFA mobile. Didn't work. Got banned in PUBG for 10 years
Well using physical tapping on screen ... add-ons won't be an issue...
@void pine RIP....Should've asked here first....
Any chance PUBG unban this?
You definitely didn't get ban for connecting a controller.
I connected mouse too outside game. @night cloak
I do remember, it was around 24 hrs after which my account was banned.
No
That is absolutely weird. Well you are unlucky then.
If you didn't install any third party control or overly stuff... It's hard to believe you got banned for connecting a mouse.... or a just a controller.... @void pine
Before ban I got a notice saying " data has changed and you have been disconnected" . What does this mean?
@night cloak Your game data is deleted..... Or storage permissions are not active....
@void pine You tried injecting some sort of malware....?
I just moved a song from phone to memory card and it showed that.
@void pine Do you play Vietnamese version?
No global
@void pine Well you have to contact pubg's in game support then...it might be a false trigger....
Did i accidentally move a pubg file or something ?
🤔
@night cloak You probably moved your obb files....
can i put them back ?
🤔
@night cloak all they say is don't do this and that. Or we have to maintain a fair gameplay atmosphere.
@night cloak Try he king this Directory
Files > Android > Obb > Tencent Folder > check if there is an file with an extension of obb...
okie
He played PUBG using mouse. I just connected it to phone
hey conan @night cloak
i love Detective conan
@void pine As I said it might have been a false trigger...Contact in game support... We can't help you from here...
Goodluck.
jst waiting for it"s new movie
@night cloak simple thing, uninstall and install from playstore.
@void pine It came as soon as the anti-cheat program detected something not normal....
✅.
Wtf? Is wrong with this lagg-g game ... Please sort it out before players get frustrated and switch over to something else ..😊
I was in crown 3 pushing and now I m in diamond 3 ... Can't even explain all the glitches I have experienced so Farr . Pls devs do something other then adding cosmetics .. pubg season 2-3 were best ...
@night cloak take a look at Pinned message #1 & #6...
If that doesn't works... try repairing from the login screen... your final option is to
#reinstall as it helped few people.
@night cloak will do .. I just don't want to see my self leaving these game ... Behind .. well first I will try fix and then reinstall option I hope it will work ..
@void pine Connecting a mouse of controller isn't unfair because these peripherals won't work in game by default. These are completely useless without an app mapping the keys. And only that triggers the ban.
@night cloak Goodluck... ✅...
Hope it doesn't comes to that....
So this happened
They were stuck in the car below, couldn't exit. Knocked them, still couldnt exit
@wooden tapir It's a new bug...use #555492558428700682 and check the pinned messages there....
@wooden tapir Also check Pinned message #1 in this channel...
No need to be sorry... @wooden tapir
✅
@night cloakstill doesn't address being completely ignored on in game support.
@gritty juniper In game support takes time to respond... may take days due to a huge userbase...Please have patience.
@warped pecan It is a small glitch get's fixed by next game or restarting.
@warped pecan Happens every time?
@night cloakover a month?
@gritty juniper That's too long... I understand you... but we can't do anything from our side... Try tagging a lil more... to them
We need more dank memes in the meme channel
I have. Look at thread and see video. Pubg does not care about players.
Why are some bots so had to kill? Almost finished my entire ammo on a single bot and he still didn’t die the never happened before
@warped pecan It happens few times the game is currently not in it's most stable state due to faster addition of features... Please check Pinned message #1...
@gritty juniper What is ur problem I may have a solution for it.
Fix the freaking lag
@wraith pine Ok fix it.
hey everyone
Many. Mainly now is lack of response. Getting ready to give up on this game and take my $$$somewhere else. Thanks though @jaunty lion
@wraith pine Try repairing the game... from the login screen...
If that fails try clearing cahe and check Pinned message #6...
Final option is to either #reinstall... and if that fails... sorry but you have to wait for the fixes...
hi @night cloak
@visual folio #chat for discussions....
@gritty juniper I'm also having a rough time in here. just try to calm down and focusing on anything else. I would recommend you playing something else until the bugs are fixed.
@jaunty lion that isn't a recommendation... staff will suggest...in this channel....
I don't have many bugs. They are legit issues and I get nothing back besides time and money invested. If I leave that is it. Thanks guys.
@gritty juniper Elaborate your issues please...
Despite
We might help....
Look at video. I don't have time for this anymore. Thought I may catch an ear here that could help in game. Guess not.
@gritty juniper Where's the video?
it happened to me once and suddenly they replied to all my messages but it took around 5-15 days not sure exactly.
but not all all of them.
Over 30 already
@gritty juniper Well we cannot do anything in this regard as No-one here not even the admins are connected to Pubg's official support team directly...
I know.
So its useless cursing or talking about the quality of Pubg's in-game support in here... Use discussion channels for this stuff.... @gritty juniper
Didn't curse. But srevice is terrible.
@gritty juniper Could you please give me ur in game ID.
RLxJaSolo
ID-(Numbers)
@gritty juniper Open ur Profile and you will find ID .
What I thought.
Thought it was here but don't see it.
Thought it was here but don't see it.
Thought it was here but don't see it.
@gritty juniper That's very unfortunate getting ignored by support. Can I see a screenshot of the purchase error you're getting?
@jaunty lion
@gritty juniper alright dun worry everything is going to be fixed soon hopefully.
The ID number is just above your profile picture. The background is light, hard to see.
Its above the profile pic.
Oh. Thanks @night cloak!☺️
And from future, if you unable to purchase something on game, contact Google, not game support. Only contact support if you've purchased but didn't get UC.
If you're in the US, you can contact Google Plays purchase problem helpline. (855) 836-3987 (United States).
Wth is this..I got down from a car I wasn't able to turn left and right..I restarted the game and then I wasn't able to get in the game again and I got negative points in Ace and my K/D went down😡
@cosmic gazellethis happens to me a lot it freezes u can move but u cant turn left or right
@teal cradle yaa...and when I get down from a car,I get lag for 1 second and then my gun get switched and I die
@cosmic gazelleme too the avatar puts the gun in his back instead of putting in his hands
Same,PubG will never solve anything.. I'm not getting regional titles such as close encounter in a particular region and it always shows 0 to me and my friends even when I have sufficient amount of stats,like if I have 50 Squad wins,it shows 0.
Have been reporting this since last season,in game support and discord,no one helps
@cosmic gazelle In this case in-game support is the only help....
And for bugs take a look at the Pinned message#1. ..
@night cloak I did that..it has been 4+ months now
I'm reporting continuosly
No solution
@cosmic gazelle That's very unfortunate to hear that you're getting ignored by the in-game support...
Sooner or later bugs will be fixed.
@night cloak can't you help? can't you send my issue to officials? I've reported this issue in Bug reports as well,thrice
@cosmic gazelle I really wish I could but... Pinned message #13.
Owke bro..hope it get fixed
If I use VPN to change my country and get benefits like getting free crates etc and other offers from other countries,can I get ban or it's legal
A lot of offers are coming in different countries and I had changed my VPN to get those benefits
Like this Taiwan server etc.
@cosmic gazelle Yui might face several issues, which includes a ban... Also I've seen reports, like few people who did this, were facing skin equip issues.... and few other new bugs 2....
Vpn usage is not suggested, you may or may not get banned, depends upon how the anti-cheat detects or recognises it....
*depending on how the VPN handles your traffic
@neat turret ✅
If it bounces you around different IPs, that's when you get banned. And that's something you don't have control over
I did contact Google Pay @night cloak. And samsung pay and all my banks. Everyone said the problem was on pubg end. Besides that was just first of many issues.
Alas still no response to any. I will stop wasting your time as they are mine.
Uh, Every time you contact support again it updates the ticket and pushes it to the back of the queue...
@gritty juniper
Outside of the garbage ticket handling time, you're exacerbating the issue :)
Whatever @neat turret. Blame the customer. Must be the motto around here. Please don't tag me anymore.
Lol it’s just a game man
The game server is a waste! I died many times because of disconnections and I had to open the game again to work again, why not optimize and correct problems rather than to be launching clothes
@willow drum Pinned message#1...
@willow drum You sure isn't not a network issue...?
yes I am, my network is working perfect
@willow drum This pop-up gets triggered when the game is unable to connect with the servers... Often happens due slow internet connection....
@willow drum Well in that case, you've to try the the "repair" option from the login screen, also check if there are any background applications running that are consuming your internet.
@tawdry plover Wot's the Prob?
I uninstall and reinstall pubgm to try and fix this broken game and come back with my controls not saved on the cloud
like they are supposed to be
like honostly this game so so fuucked
devs snort craack using all the money they get
@gritty juniper I'm sorry that that's how ticketing systems work. Just letting you know.
@tawdry plover Check Pinned message #1...
@night cloak if the game server still like that, I come back here to help, if not, I'm okay, the game still good
whoo de fuucking doo
sure they know about all the bugs
but they aint gonna patch shhit
Guys my game keep crashing 2-3 times
device: iphone 6
sorry for my english, I'm from Brazil :P
@willow drum Try turning on Airplane mode for 10 secs, when this issue takes place and turn it off,
See if that helps.
@night cloak Try Repair option from the login screen, if that fails then #reinstall the game.
thanks
reinstalling the game fuucks up your controls
so do it at your own risk
devs are too lazy to fix their broken game
i try doesnt work
@willow drum Also clear the cache from the Application settings.
Reinstall,repair
this new update bug
@night cloak You tried reinstalling?
3-4 times
I'm pretty sure controls were never saved on cloud, they're stored on local storage. Next time take a screenshot to set them back to normal, @tawdry plover.
So can you have a look at the NA servers? The estimated time of 2:26 is simply too unrealistic while waiting 6 minutes. That is screwed up. Something is wrong with the servers if the estimate is so drastically wrong from actual.
Of the millions of players there is not one match...pffft!!!
Look
Go to EU server and matched quickly...RIDICULOUS!
^Happened to me when lag was so bad...glitchy BUG-G
@night cloak Pinned message #1.
@night cloak Also report this in #555492558428700682, check the pinned messages in the that channel for instructions...
Oh well, I never came across that setting. Still to be on a safer side take a screenshot of the current preferences, @tawdry plover.
or the devs could just fix their game
but we all know thats never going to happen
cause they are too busy copying fortnites skins
Lol wow pubg is a joke my account got hacked and pubg havint done nothing about it ive spent over 1k on stuff on that account and they are not doing nothing about it
@slate brook nothing anymore u cant use them
ah I see
@nimble hamlet yur account gone gone gone gone gone gone gone gone gone lololololololol
Also @nimble hamlet not sure how much help it will be but if you can show paypal or bank info to them then they should help if they can not then try to go through your bank to contact them over the hack depending on the type of account the bank can help. I was a victim of identity theft few years back Xbox and Steam account both taken same time with over £1,000 of items both steam and MS did not seem to be helpful till I learned that my bank and paypal both cover for this and will act on your be half. hope that helps you and you get your account back soon. but yeah try speak with your banks fraud team for info on what to do and protect yourself.
When the Companion is coming
hello guys
i faced today problem in my account and i can't login , is there anybody can help me here ?
It has arrived in the version 0.12.0! Update now to experience it, @lunar current.
Are you using FB Login, @primal stag?
yup
my account has been forzon as i didn't update my emulator to the lastest version
Hello, @primal stag
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683.
Yes, @primal stag.
is there any moderator or developer on this discord cuz that's my first time here ?
and if there is another way to contact with PUBG M support , can you tell me please ?
@gritty juniper Are you awake ?
DM as soon as possible.
Hi
why can I get behind safety and still be killed
its like on my screen I get behind cover in time but on there's I'm still in sight
That's desync
Means someone has a lower ping than you
You could have 300ms they could have 20ms
How to fix the Tencent Gaming Buddy Error Code 31 in PUBG Emulator
Is there a fix for game crash to home screen while playing?
I can't find a cake is the event really over?
will i get ban if there is a hacker in my team?
no @vale urchin
ok
ur merit should be loss
@valid pollen
#emulator-support
To get emulator role
#504819353049628683 react to E
I dont think that it is like this @primal stag
if it is....Thats bad cuz No one can prevent hackers to enter their team
or maybe
merit only deducts when u knowingly make a hacker join ur team
Anyone got the new patch update fix in pubg ?
@graceful jewel i hope patch coming today or tomorrow, iam not sure about that 😪
which patch?
@graceful jewel bug fix patch update
@rough dragon Boy you got my hopes up too fast😂
@rough dragon and which bugs xD?
cuz plane bug was fixed
What about the 1# achievement
and the door bug was fixed too
sorry @graceful jewel
u will lose ur merit when u get ban not ur team m8s who will get this reduce
I saw some people do something with a picnic basket and it count as cake
@graceful jewel i hope 😅
@wind frost r u talking about picnic tree
Or is it cherry blossom tree
The 1# achievement is over, @wind frost. You won't find a cakes anymore.
@night cloak what is the use of anniversary medal?
i have 8 of them
also what is use of vibrant eggs
nniversary medal @midnight lantern?
@graceful jewel There is still a bug which delays entering and exiting a vehicle. Not all devices face that problem but most are.
@graceful jewel I don't know about anniversary medals
@echo jetty Okay also the game is slow in selecting pistols and nades
yup
You can use vibrant eggs after events start, @graceful jewel.
@primal stag event is not started yet
@night cloak when will it start
After companions unlocked you can use them
we can use it for what ?
No one knows about that
Ahh I hate companions
I thought it will reward something
No idea, @primal stag.
also btw there is a lot of complaints about exits from vehicles . we should use F2 instead of F , but i fixed it from my control settings
there is some changes has been done in controls settings
better than the past
We need to wait for the next patches
we don't have other options 😄
How can I redeem the vibrant eggs?
random loot
Can i use my global account on the korean version?
Nope
i heard the korean version u can get a lot of good stuff like skins and clothes better than global 😄
I heard the Japan and Korean version is better
Yes they are
The rate of loot crate is better?
If it is then I will quit the global version and use emulator
i'm sure 100% the korean version better than globle in crates
The global version crate cannot make it. What the point of selling the crate when nobody is going to buy it
I by mistake linked my facebook to diff account any idea how i remove it and link it back to my accout @midnight lantern
@plain stream is your OG account is linked it to with the same fb
Hello guys, My accaunt banned yesterday in vikendi map, anyone can help me here, i try to send mail tencent support getting mail bot answers
@dire dawn
Takes time
Keep sending message
But lemme give a friendly advice
Make a new account and get over with it
When i try to link my fb to og account it says it is linked to diff account and
@midnight lantern do you know how to fix it?
@neon patio
Can u pls provide me the procedure to promote a free tournament in #tournaments
@plain stream sorry I don't know that
@midnight lantern Can i use my global account on the korean version i heard its sync with the global version.
@stable pollen no you can't
@night cloak check the pinned message of #tournaments
the ability to switch ur perspective
is it coming in the official version
and where can I get the Chinese version of PUBG Mobile if its not illegal in any way?
@bleak kayak
Yes it will come but no conformation on which update we will get it
@bleak kayak
Chinese version is not illegal and u can play both global and Chinese version simultaneously
Lol this game is broken I spent 890$ and they can’t fix any bugs
Download this app first
Tap Tap
This app is from Tencent themselves and u can download it from this app @bleak kayak
Ah ok thank you for the help
Can we send 2 squad for crew challenge from 1 crew
Maybe that's not possible @night cloak
I am not sure about it
@midnight lantern nnoice
Happy to help @night cloak
Use English only @night cloak
@midnight lantern holo looks like a half vehicle
@night cloak hmm
Hey bumble bee do you have a gmail of tencent gaming customer care?
Mini14 is a automated sniper which uses 5.56 mm, however, unlike SKS, the 4x scope on Mini14 is not similar like other snipers. Rather its similar to the AR which is used with 4x
can Tencent fix this problem?
@plain stream
pubgmobile_cs@tencentgames.com
@plain stream @onyx cairn For information to both of you the email support service has been discovered so don't hope to get a reply from them
I do get answers everytime. Report in the right way and they will respond asap.
😱 What you get reply from the email service wadu hek
When I'm going to get out of the car, the game crashes. Please
Oh
Any 1 can help for midsbuy
I have not got my uc
But the payment is transferred
Go in setting - customer care- you will messaging symbol on the top right corner say there what happened
@neon patio i puchased uc from midasbuy on 19 april..but u didnt get my uc..nd payment is deducted..can you pls help
@midnight lantern it will be good not to buy uc until we see it is fixed in #news ?? Sorry for tag
@plain stream yes it is.its not a problem
I was going to buy prime plus but will wait until get a confirmation by pubgm devs
@midnight lantern
I am also facing this problem
@stable halo you just need to be patient
@bleak kayak it is meant to be like that.
@plush anchor did you get refund?? Its 5 days since the paymnt failure
@jaunty fern I got within 10 days
I was playing yesterday in random squads arcade there were many players who didnt have RP but still they had elite soldier set and others from RP
@plain stream they used the 8100 uc trick
@plush anchor What u got??uc or pytm money??
@jaunty fern money
@jaunty fern if u have Google play receipt then contact pubgm support
they might loot it from dead player @plain stream
From inventory
@placid fractal nah
@placid fractal they were in my team i saw it in lobby before plane takes off
@plush anchor why you have custom role?
Because I am a customer 😂
@plain stream so what
Nah just want to know how to get that role😂
Lol , I also don't know the meaning of the "custom" role
Copy link from yt and paste?
@plain stream it says that I am not authorized
How to get the permission
How to get it
@plain stream, Read the pinned messages on that channel.
The game files got bugged and i had to uninstall the game. now The game size in the PlayStore is 1.9 GB. is that a one download of 1.9 GB ? I don't have that much data in my account.
Please refer to FAQ 7.2 in #481198147478224896 for further information, @plush anchor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Koushik which channel? I don't see any pinned message in #481199180967051294
@night cloak download it from official site then. You can pause resume the apk download
Please refer to FAQ 7.2 in #481198147478224896 for further information, @plain stream. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
👍
Bot replied me😂
It was mod there are certain commands from which you can help others by that
The game freezes while jumping from the plane
@wispy matrix Thanks. I am downloading form the official website.
@night cloak goodluck. 
Is there authorized ?
Authorized? For what? Who?
I will ask a question
can anyone help
How to make an account in QQ
I am trying to make a PUBG Chinese acc and its complicated
@night cloak hmm, I still face this problem. Although I fixed my client
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
I am pausing at 25% I'll download the rest tonight just before the data refreshes. Thanks alot. take care. 👋
nobody is looking ?
@glacial cargo all mods are sleeping 😴
E
Hello
Anyone any idea when will they refund our UC for purchasing from Midasbuy?
Guys any one facec the problem about the health reminder !! . Im egyptian and im 20 years old .. but i dont know how i face this problem and i need to remove it
I talked to the support but no one answer me in the game what should i do !!
Pls guys is it possible to join multiple clans in pubgm
Please read the message by Error 403 in #news, @remote rose.
No, @left coral, you can only join one clan at a time.
@spring flame thanks
I need someone to coach me in game
Please wait for sometime, @sinful grove. Once you tapped on you're 🔞 there was no going back.
Please use #pubg-mobile for this purpose, @left coral.
@spring flame thanks once again
But im not under 18
@spring flame thanks for the information bro
And i was exit the game while this message came to me
And i have my improves that im older than 18 !! ..
However when the message popped up you must've tapped on you are under 18. Don't worry, if you have opened a support request one of the customer support executives will reply ASAP.
I sent from 3 days ago .. this support is not good enough ..
nice, nice
But they answer me on gmail or the game support chat ?
maybe neither 🤔
How many ranks do you go down when a new season starts?
depends on what rank you are on
Can anyone help?
in PUBGM Chinese version how do I turn on the double switch scope feature
double scope*
In settings I cant seem to find it since its in China
@bleak kayak r u talking about canted sight?
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@midnight lantern Nvm Found it
@bleak kayak ok
Midasbuy showing error "enter a valid player id" when i enter player id
👀
it only happens when I am playing in Asia server and my ping is 60ms.
doesn't happen when my ping is 80,120 or 150
doesnt happen in other servers.
before 0.12 update I never got 60ms ping.
the plane bug also happens when my ping is 60ms
you should say Samsung s10 international version.
@mild coral I don't think there's a problem with specific chipset. May I know your current graphics settings?
can anyone help me out?
Smooth. 720p resolution. Using a gfx tool so render is on low
60 fps
I've also played on 960*540. No luck
You mean, you're playing on smooth + extreme, right?
Yes. You're right. Smooth+extreme
Usually overheat cause stutter issue. If you happen to face it all the time, try turning off the Anti Aliasing, it helped most.
Anti aliasing is always off. My phone doesn't heat up. It immediately stutter when i get into a firefight.
Or whenever I'm firing my weapon.
If your phone doesn't heat up, it's a concern, that means the processor isn't running at its peekest clock.
@mild coral Try lowering the fps to Ultra.
I'll try that. Is there anything i can do to make my processor run@ highest clock?
@night cloak
I uploaded a video link of a bug I have been facing.
it got deleted.
am I not allowed to give video links?
If you've any battery saver or similar stuff on, make sure to turn it off before playing. It's best to play at 1080p resolution, because of optimisation. @mild coral
@woeful zephyr You're not supposed to send bug videos here. We've a #555492558428700682 dedicated channel for that. Make sure to read pinned message.
oh ok
@bleak kayaki created wechat account and playing.
@night cloak battery saver is off. Tried playing on 1080p, 40fps. It still stutters when I get into a fight
@night cloak thanks.. It worked. After how much time uc is credited to our account?
@fickle bough It's a feature under development, might get it's usable form in upcoming updates.
There is the possibility that he gets carried each time, @fleet fox.
@fleet fox There are several things on which this depends upon,
you can try reporting the player if you suspect something wrong.
You may report them if you are suspicious of them hacking, @fleet fox.
just got killed by him😭😭
Maybe he doing it for memes
Wait how he is in global top and you said he was platinum
@fleet fox Report the player for using exploits if you're suspicious,
He will be investigated.
I have this anniversary medals can anyone tell me where to redeem this??
You can't
@weak ice There is no option available currently.
I still don't know what to do with eggs
Okay thanks.
It says redeem them in #news but I don't know how
@night cloak For the eggs a redeem option is expected to be released soon, Please have patience.
guys how to contact the developers?i m done with this game i was respawned with no guns in war mode + i fired the enemy 50bullets with vector still he was alive (ping was only 20ms)+ i was getting teamed up with full noobs and players who got disconnected today....
Oh
okay
@stark dock If you're facing lags and glitches try the "Repair" option from the login screen.
You can use #555492558428700682 for reporting issues with the game, Please read Pinned messages of the mentioned channel for further instructions.
@stark dock Also please have a look at the Pinned message #1 of this channel.
ok tnx for d info
✅.
@mild coral Try the force stop option for "PUBG MOBILE" from the Application settings and clear the cache storage, also check if battery optimisation is active for this specific Application.
Ok somehow im not facing plane glitch anymore , they have fixed it ?
@thorny matrix It hasn't been completely fixed yet but the trigger for this bug depends upon few factors, it may or may not take place, Congratulations BTW.
Feels good atm :)
@spring barn Check Pinned message #1 there is no official confirmed date for the release of these fixes.
I don’t think they have patched it yet because the pinned message would’ve probably been removed, but it’s good that you aren’t facing the glitch anymore, @thorny matrix.
However, the developers are very aware of this bug.
@night cloak pls tell me how to disable shadows i dont have that option in my graphics setting
@spring barn Have you tried Pinned message #2 ?
They’ll fix the bugs soon, @spring barn.
How much data it takes to repair
@spring barn Depends upon the size of the update, if you choose the first option.
Ohh
@spring barn If the shadow option isn't available for you in the settings,
You might probably be using the lowest possible settings already.
Yeah i m on smooth settings and high fps
@spring barn if dont appear, click on reset screen, after that scroll down and u see the option below
👍
@spring barn It might have already been disabled,
Have you noticed shadows?
Not really
@spring barn Then it has been disabled already ✅
My friend didn't get the rewards he paid for this error showed up and he's not on discord so I'm writing on behalf of him and tje money was taken from his bank account, Can someone please help me?
@keen viper Is the money still available in Playstore?
@keen viper And the error message is not clear enough to be readable.
No it's not available in playstore
@keen viper Have you checked the transaction history?
It says PMSA-32 error I don't have any more visible photo
Can i use gfx tool ?
Hello
@night cloak no
@night cloak You can use it upon your own risk, it is not recommended as it violates the terms of use.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Ok
Now i am stuck
