#questions
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Worthless "customer service" #PUBGHATESPLAYERS
@night cloak can you help me? ๐ฏ ๐ง
Yes?
How big is pubgm update? ๐ฏ
I have buy UC midsbuy.com payment successfully but not giving uc please help me my id number 5104271812
And can i install it from the official site? Would i need obb for that? ๐ง
@proven estuary check pinned message of #news
0.12.0, @wispy matrix?
Yes ๐ง
It's 432MB, @wispy matrix.
Maybe 1.8 GB, @wispy matrix.(APK+OBB File)
Playing with vpn put your account at risk?
@night cloak ---- it looks like you & PUBG Mobile is not ready to help Players
great
@lime juniper
Hello, @fleet folio, @merry topaz, @tender sierra, @subtle summit, @remote rose and @stable halo.
I sincerely apologize for the delayed response. I was asleep. How dare I?!
Please refer to #news for our latest statement on the issue. We will publish a new announcement as soon as we have more information.
For the record, Hex and I have the same position and responsibilities in this Discord server. Do not pay any attention to the rumors related to Hex "not doing anything" and similar. All of us do our best to provide you with the best Discord experience as we can, and some do more work behind the scenes than publicly. Also, note that we are not in contact with the customer service or the developers and cannot assist with such matters. Our only contact here is the community team for urgent cases, like this one.
What is the issue you have been experiencing, @dim trail?
3 months ago, I've raised a Complaint to PUBG Mobile, and that e-Mail was forwarded 2 days on interval of 10 to 15 days, but unfortunately your PUBG Mobile Support team is not happy to solve the issue of Players
Great
Hats off
@lime juniper
We know and we are sorry about it. Unfortunately, there is nothing we can do with it. Please understand.
@lime juniper
Sir i purched uc packs but that is not credited to my account and payment is deducted from my paytm wallet what can i do now tell me fast sir.
@lime juniper Then where we'll raise our query for a fast reponse. The PUBGM Customer Support is too much worst in replying.
If you can help us to contact at right place where our queries may go under consideration asap.
is there any way to remove or reset the age verification? i accidentally press yes ๐คฆโโ๏ธ
now I've the last & final option and decision is to reach directly to Board of Directors of PUBG & Tencent
@lime juniper
@neon patio
For APK file, it is 42.1 MB, @wispy matrix.
@dim trail Lol, do you have the contact info regarding this๐
Yes
Sorry for late responses.
If so then please share the same
this is joke for you, and you think that I don't have such information
@dim trail We need that too
Right now, they are investigating the issue, @subtle summit. We have no more information at the moment, but we will keep you updated in #news as soon as we do.
@stable halo.
is there any way to remove or reset the age verification? i accidentally press yes face_palmโโ๏ธ
We wish we could assist, @dim trail, but we simply cannot. We have no contact with them.
@lime juniper Okay, thanks dude. I hope they'll soon come with a fix & give us what we paid for.
You will receive your UC: it is only a matter of time.
then I have last option is to reach the Board of Directors regarding worst community & customer support of PUBG
this is the end of the issue in this Community Chat
Thank YOu
can someone please help me
@delicate lion same happened with me I dont think it can be changed
Maybe if next year it comes lets see.
Typical response. Our hands are tied and we don't care
@lime juniper
Are you solving my problem or not.
๐๐๐๐
it was so annoying ๐คฆโโ๏ธ it feels like when u already in ur climax then it will stop u ๐คฃ lol
No @stable halo
I, as a volunteer here, cannot do anything, @stable halo. As said, the community team has forwarded the issue and it is being investigated.
They said they can not do anything.
@lime juniperleave her by herself understand she cant do nothing
she has no fault
dont flame her people
What? It is her job.
It is not my job, no. I do not get paid. I am a player, just like you. I only moderate and manage this Discord server.
@lime juniper right
Well. It accomplishes nothing
Why have it then is what I'm asking?!
You go a month being ignored by someone and just accept it..
Can using vpn while playing can put your account at risk?
No.
Thanks.
@lime junipercan u add me as a friend i want to talk u apart please
May I ask what it concerns, @teal cradle?
@night cloak i am sorry to inform you this, but the apk in the official site is of 1.77gb. get your facts correct.
@lime juniperi want to say ignore the haters
Haters? Who lol
I do not consider them as haters and I know how the frustration feels. It is worse being in their situation, honestly. Thank you for your concerns regardless.
i mean everyone who is complaining her
Not haters, just frustrated players.
@teal cradleI want coffee
@half nimbusโ
I found the Email ID of Technical Director of Bluehole - Parent Company of PUBG
@dim trailnice
@night cloakits so annoying. I kept loosing point.
@half nimbus
The developers are aware of the recent issues with the airplane and other vehicles during gameplay. A patch to correct these, as well as other bugs and technical issues, will be applied in due time. We apologize for any inconvenience this may have caused you, and thank you for your patience and understanding.
@night cloaksure. I have patience.
โ .
Meanwhile I am playing Chinese version. Xd
Its been 1 year and this game is still not optimised. Forget about flagship user.
Below that.
hehe good news ๐ i found a permenant way to fix the damn vehicle delay bug
tencent too slow
@marsh tusklel
@half nimbus New features bring new challenges to the devs... and as mentioned the team is already working on patches... It'll be solved ASAP.
1.78GB*, @wispy matrix.
๐
when will the game's next update with no bugs and glitches im tired of losing my rank
@half nimbus No official date has been released for the removal of Zombie mode....
@vernal bluff It's hard to say that 100% of the bugs will be solved but the Dev team is aware of the major bugs... and they're working on patches....
They'll fix it ASAP...
also got the Email ID of Founder of Bluehole - Parent Company of PUBG - now I am raising my Complaints them instead of Customer Support Team
Hahaa plane glitch fix yet mods๐๐
Don't think its been a while
Soooo, where's the button?
@mossy mango Try repairing the game from the login screen...
@mossy mangoi have faced this in classic mode
Repairing the game will not fix the bug
we all faced that and also slow rendering
@night cloakI tried that. Reinstalled 5 times.
It might reduce the chances of often occurence...
@jolly charm after the update my game is too laging
I find a temporary solution fr plane bug
Repair option don't do anything expect clearing the data of application
@mossy mango faced it in lot of war mods in mid game
@vernal bluff @little forum @night cloak
The developers are aware of the recent issues with the airplane and other vehicles during gameplay. A patch to correct these, as well as other bugs and technical issues, will be applied in due time. We apologize for any inconvenience this may have caused you, and thank you for your patience and understanding.
Just switch to mobile data. After successful landing use WiFi.
Been more than a week hotfix update takes this long @night cloak
@half nimbus after doing that im dead definitely
@night cloak after the new updtae my ping is going too high and my network has a speed of 30mbps
@night cloak
Weโll need to start by downloading an app. For iOS, weโll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, weโll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).
Weโll want to start a trace route to a specific IP address. It depends on the region youโre trying to play on, run all 3 of the IPs in your server region, so we can figure out what exactly the issue is.
NA(West) 54.241.0.11
NA(East) 52.95.245.12
NA(Central) 52.95.0.8
EU(Frankfurt) 52.94.248.115
EU(Stockholm) 52.144.215.217
EU(London) 52.94.248.192
Asia(India) 52.95.212.11
Asia(Singapore) 52.219.64.6
Asia(Australia) 13.210.0.15
South America 52.92.72.4
If youโre using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and weโll get it analyzed. If youโd like, you can blur the first two IP addresses to protect your privacy.
Note, if your ping is higher than 10ms at the first hop, you need to powercycle your router, reset your devices networking settings, and restart the device. If youโre seeing packet loss above 2% starting at the first hop, you need to do the same.
more chinese people cheats in the asian server plz ban them
Hello, @cold tinsel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@cold tinselu have click the report option in-game
cant spectate anyone after I die ......The players are shown standing at one place
@little forum u think just that going to get them ban? ๐
Let me give you this, @night cloak.
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Okie...
@marsh tusk ill try that thanks
Or use share message for quick search.
@cold tinselyup many cheaters are banned before
Tysm... for suggestions @night cloak
does using shotgun 50m away from me with lvl 3 armor gives me half life damage or its just cheating?
@cold tinsel Reporting won't get them banned instantly... but investigations will be initiated... if the player is found guilty he may get banned.
@marsh tuskdont u think it is risky to change the game files?
@vernal bluff if its happen to fix it for yah. means it will work for everyone for now
@little forum its the files from previous patch
mod in general chat does warn me not to spread it any further
but it does fix the problem perm.
if you think it is too risky. dont do it
@marsh tusk but it might ban our accounts
@little forum It may get you banned... Do it at your own risk!
@little forum it is the same as using gfx tools etc. i just don't like waiting and this game unplayable at this state.
Is this KD ratio even exist?
@marsh tuskyes I agree with you devs r not doing anything rather than making game heavy
@mossy mango haha i saw one as well last season.
Dem hacker
@little forum well they did try their best to fix it. I just provide temporary solution for the time being
@mossy mango bruh ๐๐
If he isn't a hacker then he already got carried for over 600 times
the mod have the right to ban me if they want to, like they did in pubgm sub reddit. I just trying to help the community ๐
maybe it is wrong in their eyes.
for me it is the correct way, since i wanna play this game smoothly
Found another one
@marsh tusk just include this in your unofficial fixes...
"It might get you banned, Do it at your own risk!"
There is nothing anyone can do here to deal with hackers, @mossy mango.
As @night cloak said, modified in-game files and it may lead to a ban.
@night cloak thank you ๐
I'd suggest you shouldn't suggest anything that is against the ToS, instead refrain yourself from posting temporary bannable fixes.
I agree with... @spring flame
@night cloak well its not like I modified them, i just replaced them with the old original file from previous patch
modification means an upgrade. this is more like a spare tyre for a car.
don't ban me pepega
how bout they just rollback the patch. that was easy task to do i think. since i played tons of games that can do the same
@marsh tusk the game might recognise it as a way of cheating... Might lead to a ban...
Just include those lines whenever you post any unofficial fix...
@night cloak will put that in mind
It doesn't cost 12 frags. Close and open others again to see its real price, @viscid matrix.
@night cloak e have chose other and not work
I have faced a major bug I had a car skin I haven't even equipped it but it's showing 0/1 in inventoryand it's also not showing in game
it worked but its to risky I'll just wait the game bugs be fixed @marsh tusk
too*
@dull bane your rp slot inventory currently use the skin. check it again
@vernal bluff thank you for testing it out . at least i knew it work for another player as well.
I thought it's a problem with game and uninstall it
Let me install again
Thanks
I was about to cry
Thought lost my 450 uc
@dull bane lol dude
Will the dev team add more guns in AR training Warn Mode?
@marsh tusk
@viscid matrix some items can't be dismantle
for example my pirate bandana, i have tons of those, all of em can't be dismantle @viscid matrix
@viscid matrixbro it is way too old skin when there was no frags introduced in game hence u can't dismantle
@little forum thank you ๐
@little forum good to know that as well
@dull bane i show you some example for the new inventory.
Dem my graphic is worse than yours
The slot 1 using gold m4, while slot 2 using brilliance m4. Since 1 slot using the golden m4. Slot 2 can't use the same skin
It will show 0/1
@mossy mango haha i prefer to use smooth/extreme make mine looks worse
Plzz @marsh tusk don't make me feel jealous with that much skin
I play in hdr and extreme 60fps
@dull bane haha idk why i always getting m416 skins -.- . i just want a good akm skin
@mossy mangoit is way too hard to spot enemies in 540p man
@dull bane HDR just too bright for me
@little forum nope, it's easier
@marsh tusk what tier???
@dull bane currently at crown. play less because of the bugs
@marsh tusk Igot my uaz skin lost it in inventory
@mossy mangoi made my resolution 720p with GFX
wow your ranks is too high
@dull bane did you checked your other inventory slot?
@dull bane allright ๐
@lime juniper my ping keeps on fluctuating after the recent update
@lime juniper after the new update the game is lagging and showing sever time out. It is giving a lot of problem
@gusty isle same man
my kd as well as league both are getting down
@gusty isle When you face network errors like "Server not responding" ... Try turning airplane mode active for 10 seconds and then disabling it.... this is not an official fix but it does solves allot of network issues...
I faced the server not responding issue today it took a while to fully load the game i donโt think this has anything to do with your network
@night cloak i checked network speed too not just i am facing problem everyone is facing these type of issue
We're can I post a video of a hacker?
Everyone is aware of the bug... but the way I suggested has been reported to be working many times... @gusty isle @untold anvil
I can not type in that channel
@vestal frigate There is nothing that anyone here can do to hackers. You can report about them to pubgm support team.
How long is your video? @vestal frigate
About 1:32
If you want to post it on #481199256187699215 it must be approved by a admin or mod first @vestal frigate
@lime juniper can you dm me so I can see if this video can be resolved?
@vestal frigate You can contact any mod for it .
@night cloak but community team should work on it and fix it other wise no one play with that lag and all
@gusty isle Check the Pinned messages...
Hey can anyone help me on how to post clan requirements
@night cloak after the update why the game laggs too much buddie
@radiant owl You can contactany mod for it .
@neon patio can you please dm me, I have a video of a hacker.
@lean flame The update brought new features and bugs included... the Dev team has been made aware and is working on patches....
@wraith brook how do i find a mod
@radiant owl join the club.
@night cloak plzzz if you can talk to community then leave a message to them from me that dont add too much features and make pubg mobile's size more bigger if they will do that then it will become very big problem of glitches and laggs.....
@radiant owl dm me I can help you on clan requirements
@lean flame Check pinned messages...
help
Lol @night cloak can you please talk to the community
Help
Yes what is it
@vestal frigate I doubt if posting an evidence video will gain anything from this side.... Check 13th pinned message....
and where to check pinned messages
@untold anvil for?
@night cloak that other dude was saying that to you to talk to the community to not add to much features
Hello, @vestal frigate!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I cannot assist with such matters.
@finite sparrow I donโt see the problem?
I need a clan
The developers are working on optimizing this, @night cloak and @gusty isle.
@gusty isle
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Help please
What? You posted the same image what difference does it make?
1 min
@untold anvil lol he is on the driving seat but not showing the controls so he cant run the car
@gusty isle ru playing now
no
@gusty isle ooh ok
Player in driving seat
Thatโs messed up
But all bottons visible and
@untold anvil We cannot stop them from adding features... This matter is way too complicated than it looks like...
@night cloak ok I was only trying to mock that dude
Anyone know how to fix?
My season ranking not increasing it stuck is anyone help me
Anyone here
After new update it takes sometimes to get in and out of the car . It's very very annoying. No longer can push with car
@tight stag try Repair option on the login screen...
@lunar spade
The developers are aware of the recent issues with the airplane and other vehicles during gameplay. A patch to correct these, as well as other bugs and technical issues, will be applied in due time. We apologize for any inconvenience this may have caused you, and thank you for your patience and understanding.
@finite sparrow The bug will be resolved soon... till then try the repair option from the login screen...if that doesn't solves it then Reinstall
Repair option it's not work
@finite sparrow Re-installing is the option for you then....
@finite sparrow reinstall the game and play on default controls
@finite sparrow Reinstalling removes and installs the Apk again... It's far 2 different from in game repair....
@finite sparrow it's only a solution to play on default control
@finite sparrow The default control suggestion might work... Otherwise you have to wait for the patches....
If you try to change control you will trigger this bug.
Bye
Fix or trigger? @night cloak
Trigger my bad. ๐๐
Deleting the .json files will fix the delay temporarily until you relog the game.
- @finite sparrow ( it works for me sometime)
Really
When you remove all your character's clothes before opening a crate, you could get a legendary or mythic item like me
@finite sparrow i already post a better solution for the vehicle bug, but the mode warn me not to spread it more. so .....
since replacing the game files are illegal to do so.
worked just fine for me. all those delay fixed and i can change my layout again. hail claws players
the mod*
how do I change blood from red to blue?
hi which one is the best version of pubg ?
-global version
-krjp version
-or another
@night cloak features just the same. but overall kr/jp much better
@marsh tusk why bro it's better?
@night cloak for example kr/jp have 1 extra feature for layout which is the VAULT button.
while in global on have 1 button which is jump button (2 in 1) jump+vault in the same button.
No bugs
New stuff
@night cloak really ??
It's quite a few updates ahead of our trash version @night cloak
Also runs way smoother
It can't
while the kr/jp client can play with global client
Still way better than global
so thats a big diff.
But u have to make a new account in both
So
๐ถ
@night cloak @marsh tusk thanks friends but any way i will do another account instead of spending much UC on global
@night cloak
yes but the kr/jp gave you a free crate every week ๐ by using donkatsu medals
Yeah
Chinese has everything for free
which like heaven and earth
everything for free does not mean you will having fun , unless you got real friends to play with in the chinese ver.
kr/jp client more identical to the global client . since you can play with your friends cross client
@night cloak @marsh tusk so you don't suggest me to buy uc again and go to play there?
@night cloak kr/jp client much more rewarding. like i said you can totally be a f2p player but still getting good stuff. buying UC to support the server is not bad thing to do
@marsh tusk @night cloak but i spent around 2000$ in pubg in 4 months now and i see it's not Worthy, if i see what luck and the new stuff and the new crappy updates
@night cloak haha i literally crying watching all those whales spending like 80 k uc for crates and did not get what they want. what did they gave us back? BUGS ๐ pepega
not hating the global version. but we deserve better than this. thats why i am helping the community with alternative way to fix the bugs
eventhough againts their term and policy
@marsh tusk absolutely !!
@marsh tusk honestly when i see my self how much i spent and i was on my way now to buy another 300$ , and when i see those new childish stuff crate (which looks girly) and when i see need bugs on Miramar and zombies mode, seriously it's not funny to spend those
This support is for global version only, please refrain from any regular discussion or concerns related to other versions. We really have a #pubg-mobile for that.
@night cloak what ? but we talk about the difference between both versions and bugs !
@night cloakbtw my issue about uc haven't solved i did contact with in game customer service
is there anyway to reset the age verification? i accidnetally press yes ๐คฆโโ๏ธ
How do I get my buttons back to normal
Lol
When devs are fixing bugs and frame drops??
What phone are you on @tawdry dust
Moto g5s plus
Specs?
4gb ram
Wait for a new patch.
@night cloak Such discussion isn't allowed here. It's a support channel.
@neat gust Please contact with Midasbuy support at midasbuy@skyblue.com. Hope they'll assist you further in this case.
@tawdry dust What country are you in
@wind wolf india
Are you on wifi or no
@night cloak lol omg it's you pan girl!, well when you change your name i don't recognize you, pls don't do it much
Just stay on topic, right?
Please use #pubg-mobile or #chat for discussion.
@wind wolf both but when i use wifi the game stuvks on loading screen and kicks me out of the match
It might just be on your side tbh
Guys is there anyway that I can disable my pubg account permanently
That means your wifi can't handle the game correctly
@tawdry dust The game is having heavy performance issue lately, please be patient with the developers.
@wind wolf my friends are facing these problem too even they have better devices than me
Emily did you see my question about the buttons
Did you mention me?
No
is there anyway to reset the age verification? i accidnetally press yes ๐คฆโโ๏ธ
nah i dont think so
@delicate lion No. it doesn't affect your gameplay experience, will just remind you, that's all.
@night cloakokay
Massive rendering issue.
@night cloak but after 6hours it will logged me out and wait for 15minutes ๐ญ
@wind wolf im facing a bug with my claw setting
@wind wolf Since when you're facing it?
Is there anyway to disable my account completely
@delicate lion May I know your country name?
Try repairing
@delicate lion bhai thodi kam khel liya kar itna kon khelta
@foggy marten๐
@foggy marten English
@wind wolf In that case, tap on client repair, restart your device and then open the game.
@foggy marten english please
Ok
@delicate lion bro who plays this much even youtubers dont play for 6hrs
i did
I am unable to access lobby game automatically crash after loading screen ๐๐ pubg sucks
@pine gorge If you're in Europe under GDPR, yes you can delete your game account.
i played from 5pm til 2 am ๐คฃ
if u play pubg more than 2-3 hrs a day. Congratulations buddy, u have no life
@fiery karma just delete the game no one is going to help you will get that we have forwarded the issue or else we are aware of this issue etc etc
I live in Georgia โthe country โ is that considered Europe
@delicate lion๐ฑ ๐ฑ
i have work from 7am till 4pm how can u say that i dont have life? ๐คฃ pubg is life lolz
Not sure why UAE players are facing it, it was a concern for Indians as of now.
And how can I do the process
Indians servers are not optimized
@foggy marten yeah that's the only option I have
why all of us here in uae recieve that age verification?
we barely get indian servers having ping around 20-30ms
@fiery karma cod going to be released in early may wait for it
@night cloak would you guide me for the process please
@foggy martenitll be Chinese beta
is there anyway to fix this @night cloak
@delicate lion it is a bug btw it is 4 now go play๐ ๐
@pine gorge There should be a delete account at the bottom of basic settings.
Lol
@neat gust yeah i know bro but you can play chinese beta as most of us played pubg chinese beta when it didn't released
@delicate lion Maybe UAE government is at the edge of banning the game, I don't see otherwise.
Release
need to fix it asap, qualifying round for middle east is a few days ahead. ๐ญ
You can actually make a guest profile to practice. @delicate lion
@night cloak and find bots and olay with then๐ ๐
@night cloak thats what i gonna do ๐ญ
It will be a good practice๐
@foggy martenyea im also waiting for it imma delete pubgM after that
not playing in classic, most lf the time our practice is in custom game
Practice in classic matches is not good enough for tournaments.
@foggy marten then u might be able to get 20-25 kills with pan๐คฃ
Done with pubg
Didn't find any solution? Time to uninstall.
The war mode unplayable. Lot lag and frame drops. Please help how to can fix it?
@livid acorn just uninstall the game and you life be free frome lag and frame drops
โน๏ธ
can we get an update for optimization rather than added new skins, zombie mode, theme, cars,,,
Like i said :) this is a big issue.
Just my way fixing it against their policy and maybe you will get ban.
But waiting for the dev to fix it will take a while.
The delay and frame drop bugs fixable just by changing 1 file in the game.
Yet they dont want me to spread it even more
@tawdry dust Lets just wait for now.
what else can we do
Just wait for codm xD
@marsh tusk most of players know how to fix it but sad truth is you will get ban doing this๐ ๐
@tawdry dust delete thats all i can say
Well i rather take the risk rather than waiting for them to fix it. Like they did with the door.
@marsh tusk how
@marsh tusk yeah but lost my acc in many games previously so no more self improvement in files
@rustic verge i can't share the method anymore bro. They not allow me to do so
@marsh tusk ๐๐can u share in private
@marsh tusk Let's not suggest others to mess around with their game files, wait for a proper solution. Or maybe you can inform customer support attaching your solution, but not here.
@rustic verge i can share it but i cannot gaurantee your acc after this you will get ban๐ ๐
Yes dm me directly if you want. But do it with your own risk
I did it just fine and fixed all the problems
I can smell, the fox without a tail.
@night cloak haha hopefully they will fix it before season 10 started :) pepega
S10 long way ๐๐คฃ๐
@marsh tusk Let it be that way then, better safe than sorry.
Game will die before s10๐ ๐ the way it is headinh
Guys? Has anyone noticed extreme lag and game freeze for a couple of seconds while getting on and off a vehicle?
I don't think that this game will die that soon. There is no other game to give it a tough competition.
@dapper warren finally someone found this
@dapper warren yes my brother is facing that
@dapper warren For now, Repairing the game + not changing your control fixes the issue.
@broken sierra then you are not aware about codm and apex coming in mobile
@night cloak not changing controls?
Please move to #chat for off topic.
@night cloak no sister even thay does not solve the issue
@dapper warren Yes, unfortunately.
But I've already changed it... What now?
@foggy marten I'm aware of that but that's not how things work. People are addicted to this game and it will be hard for them to move to another game
Oh... Ok... Thanks @night cloak
Adios, no more @ing me
@broken sierra have you ever heard about ros people were addicted to that game too but devs made the mistakes which is now made by pubgm devs so it is just a matter of time
What an edgy kid
That is called tagging and it is common when we grouo chatting if you dont know
People here dont know about discord they knew about discord only after pubg so sad and call themselves gamers๐ฉ ๐ฉ
Need info not an issue but do I have to buy a ยฃ50 google card to get the Google Play Appreciation Pack or can say buy 5x ยฃ10 cards it will give me it as well as the other packs like Winner Winner Chicken Dinner / Cyberpunk Pack or is it a one item per card thing? I mean I dont mind spending the money but want to get some info first?
Is therr any way i can get my acc back that was ban in s3 becos i was trying a glitch?
@night cloak
No, you can't
@vague onyx why
@night cloak
If an account is banned due to exploitation, then it can't be unbanned
Uhmm...any help with my problem?
@solemn dew
Try reinstalling the game or try to repair client
Reinstalling k @vague onyx
my account was banned for noreason.
didnt try any hacks/mods/vpn .tried to contact support but there where no response from team.!!!
Please refer to FAQ 2.9 in #481198147478224896 for further information, @manic patrol. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
What is average tier of FPP player, or of all.
What is this vibrant eggs thing and where to use ??
equip the skin
@muted bone check your other slot. should be there.
especially if you have the rp slot.
it will show 0/1 because the other slot already equip the skin
Idk
@marsh tusk means if I use my other slot in which I didn't equip the skin then I don't get to use the skin?
oof
@muted bone yes the new feature to allow multiple skins to be use in the same time.
@harsh anchor
Pubg is not similiar as bluewhale challenge
What off
@marsh tusk Ohhhh ok
@lavish wing Kuwait and arab countries
Maybe there will be a meeting with the admin and staff of bluehole and tencent
Plane glitche has been fixed
I'm having so much desync!! Can anyone help me!
I'm sending the synergy request to my friend but it's not being received to my friend.
@timid widget
A lot of people have that problem
We can't do anything about it until the devs make a fix for it
Vehicle exit and enter delay bug is the most annoying one.
@night cloak ask them to send an ss of their synergy page
Or ask them to send you a request
i complete weapon master in a classic match (solo vs. squad) (miramar), i am platin 3, And I didn't get the title -_-
@neon patio
ะะณัะฐ ัะฐะฑะพัะฐะตั? ะฝะต ะผะพะณั ะทะฐะฟัััะธัั...ะฒัะฒะพะดะธั ะพัะธะฑะบั ะฝะฐ ะฟัะพะฒะตัะบะต ะพะฑะฝะพะฒะปะตะฝะธะน
Is the game working? I can not start ... displays an error on checking for updates
@night cloak
Is the game working? I can not start ... displays an error on checking for updates
@night cloak
I did everything and checked it ... I reinstalled 3 times .. it hangs on the check
@night cloak update the download list ... and the person is running!
help?
@jolly sedge
What version you are on rn?
12.0?
@jolly sedge
Which device are you using?
The game writes that it can not connect to the server error code 554762241
Since when the problem is occurring
After u updated the game?
@jolly sedge
Restart device
Update your OS ,
To update your OS go to your updater and check for updates
For redmi note 4 i think MIUI 10.2.3.0 is the latest
If i log in my korean account to the global version
Will it reset?
@vague onyx I'm from Russia ... is this the problem?
@jolly sedge
I don't think so
and i do a lot of flashing stuffs
and unlocking bootloader
and my redmi note 4 is rooted
@night cloak
Do u have loading problems in the new update?
is there any other solution of car exit glitch rather than playing in default setting!!
@manic patrolno known solution is available for now
I suggest waiting for next update
ok bro
@hybrid forgethere can be multiple reasons
For e.g
1-you used a dmr instead of a sniper
2-you missed 1 of the tasks
3-the game bugged
When i did it, i used a dmr as a sniper but idk if they made changes to that
@night cloaki also used a dmr in august 2018 but from what i have seen it doenst work because 3 of my friends used dmrs and neither of them got the title but when they used a bolt action it worked
Basically, to get the title, you need to use a bolt-action to get it
ะะฐะบ ะพัะฒัะทะฐัั ััััะบั ะพั ัะตะนัะฑัะบะฐ? ะฃ ะผะตะฝั ะตะณะพ ะทะฐะฑะปะพะบะธัะพะฒะฐะปะธ
English please
ะะบ
pubg mobile developer please fix the bug I use to enjoys the game earlier but now it's fully bug and glitch and lag
how to untie an account from facebook? my facebook is blocked
@wet basin You can't untie, but you can revoke the access by contacting customer support in game.
Support service stupidly ignores, they say unfortunately if you are tied, then you will not untie it. and what to do?
@wet basin If you ask them that they'll just ignore. Tell them to "revoke access" they'll ask you some questions for security and done, Facebook login will be obsolete.
account itself with all that I have left?
No, just the Facebook will be obsolete. You can use the other login method to login. @wet basin
if they unlink from facebook, it will not be necessary to re-register everything and start everything from scratch
Not sure if you're answering your own question.
Bug reports it closed?
@night cloak Yeah seems like people are spamming the channel with same bug.
-
Issue: When I mark an enemy or a supply the warning appears next to the point where I marked it, it is not aligned with the point, it is a little to the right. Tested on 2 ipads pro 2018 11 "
-
Solution: Unknown
-
Player's ID: 523072852
-
Region: Europe (Portugal)
-
Device: Ipad pro 2018 11โ
@night cloakcheck pinned message in #555492558428700682
Ok, ty
๐
Dont see anything about this bug
Have you people noticed the the high ping in the custom rooms than normal??
@gleaming abyss thanks
@night cloakthere is only 1 pinned message in the channel and you can see "bug reports form" highlighted tap on that
@hybrid forge ๐
I know, and tap on that
@night cloaktapping on that will take you to a webpage
Fillout the form in that page
you do not tell me how to write them correctly so that they do not ignore my requests
Ok @gleaming abyss , i see know. Ty
๐
Idk why but I can hearmy friends voice clearly but my friend canโt hear my voice clearly
@wet basin Ask them to "revoke access" of your Facebook. That's it. Don't mention untie, unlink or any synonyms or RIP.
Itโs getting cut in btw
@wispy quarry In that case, both of you have to restart game at the same time, it should fix the issue.
When they parching bug and lag?
@wispy quarry Both of you go offline for 1-2 minutes at the same time and open the game.
@frank shuttle They're right now. When the issue will be solved, they'll release the patch. Still there might be issues as the developers don't have thousands of different devices to test, unlike Apple devices.
Hello
Would my account reset if i log into the global version with my korean account
@night cloak Probably.
Because i know your global will reset if you log into the korean version
So i figure vice versa
Not sure
It actually won't reset. You can use the same social media to login to both korean version and global, you don't have to change your social media.
I have a PUBG Mobile (Global) account connected by Facebook. I wanted to use Korean version. So, I asked that, if I link the same fb account on Korean version, will it reset my all game data? Many of you said that, it will not!
Yes! They were right. But, the truth is that, in Korean version, everything will start from new. That means, your global game data will not transferred into KR version. Also, You can use both version using same fb account. But their data will be different from each other.
So like
My previous outfits from royale passes and stuff will still be in there?
Or that will be gone? @night cloak
@night cloak It's completely new experience when you move over.
Oof
Alright
It's like opening Facebook and Twitter with the same email. You won't have your Facebook friends on twitter.
Thanks for the help
@night cloak No. Your outfit and game deta Will not transferred into KR version. But, you can play in both versions using same account. And two version's data Will be different. All your outfit will remain ok in global version. But, in KR version, will have to start from new
Ohh
Thought it overwrites the current data on the account and everything is lost
If you login to Global version, you will see your global account profile and progress.
&
If you login to KR version, you'll see your progress of KR version
They are separated. Won't effect each other.
@night cloak
Can I get banned for using a "Costume Aim" app?
@lyric depot What's a costume aim? Can you elaborate?
Is an app that has costume the aim of the weapon in the middle, it doesn't give any advantage but it's only to look cooler.
@lyric depot please speak english
@lyric depot okay to be serious, any 3rd party app which interferes with the client makes you bannable/vulnerable to ban.
Oof ok thanks, and srry my english is kinda bad
It's custom, not costume :/
@lyric depot no it's okay, i'm just a grammar nazi so
@lyric depot It won't cause ban.
@night cloakyes
But we don't recommend using it since there's already one in game.
It does
Any 3rd party app (gfx, these custom crosshair) will cause ban
@night cloak It doesn't interfere with game files, it just shows an overlay as floating.
@night cloak yeah but pubg detects it
Source: me i got banned lmao
idk maybe im wrong but if im proven wrong they banned me for no reason lmao
They just banned you for no reason bruh
รตรธf
You were banned for another reason. It just acts like an overly, same goes for messenger floating overlay.
So i figure
If i buy uc on the global account
I wont have no uc on the korean account as well
Right?
@night cloak no you dumdum it has been said to you
Above *
@night cloak Both are completely different game, even their name is PUBG.
Gotcha
big lasagna you are
i cAn SUE pUBG BECAUSE i HAVE gOod gRAdes anD thEy BANNED mE fOr nO rEasSON
Can someone give me about companion update in pubg mobile
Is anyone dealing with login failure, I have been for the last couple of weeks and everything the in game support has suggested has not worked (yes, everything)
@night cloak so the only way to fix the problem with frozen screen for 3 seconds when entering/ exiting a car is to not have adjustable controls?
I am very upset because I couldn't open for last 2 months
@night cloak bro please help me pleasee
Have they acknowledge this being an issue before ? in discord? On social media? @night cloak @night cloak
@night cloak yes I can login from other account
There isn't one underlining button movement that causes this?
Please fix the 1sec delay when exit the car
@night cloak i did it nothing happend
@night cloak if by any chance I can talk to officials about this problem because am playing from that account from last 1 year
Both Google and fb
Help me pleasee
contact google or fb support, cant do anything from here
Why INDIA dont have 130UC +crates , 60 UC+crates offer , and Pubg Crate Event...other countries hv these offers. Why Partiality with India ?? ๐ก
Why other countries dont have the discounted store?
Hmm
That's the thing @lament condor @night cloak but it's not racism, it's just that they save money by doing discounts one region/country at a time.
Was just sorta tryna make him aware that they have stuff other country doesnt have as well
Lol
@night cloak Not few... most of the other country/region have all those offers....but only India dont have any of these offers ever...u can check using vpn .
But india get cool discounts through the store they have
Forgot the name of it
Why does India have India bonus challenge
That one as well
@night cloak no discounts frm playstore in india after UC glitch
Why does India have midasbuy and get extremely cheap UC
With items that are rare and they can buy them for cheap
Not play store
That special in game store
Forgot the name of it
Sold the cricket outfit ans so
But let's move this to #chat
So we dont flood
@night cloak India Bonus Challenge is Paid ...UC
@lament condor i think the discounts aren't coming for a reason. you exploit glitches.
I have completed this achievement and i have collected the Mask but I can't find it in inventory why?
@night cloak other country user also exploited that glitch , also some players in india exploited that UC glitch not all
Hello
I bought 99.99$ but i didn't get uc
It show me my money was cut but it showed me error and i got nothing
Hey guys
I bought some uc from midasbuy.com website but i didn't get my uc yet and it takes my money
Can some one help me about this probleam
@olive sundial why u bought UC frm 3rd Party website 
It's official @lament condor
@olive sundial Many people have that problem
#news
Wait for few days, if nothing happens then try to do a chargeback
Wait for a few days for official response
We have received several reports since yesterday regarding payment issues with Midasbuy (money deducted and no UC delivered). The community team has been notified. We will keep you updated as soon as we have more information in this regard.
In the meantime, we are kindly asking you to refrain from repeating these questions in the support channels. We are unable to assist with such delicate matters, as we are in no way affiliated with Midasbuy or the PUBG Mobile customer service. However, as remarked, the issue is being investigated and will be solved as soon as possible.
We apologize for any inconvenience caused. Thank you for your patience and understanding.
@olive sundial midasbuy me sasta milta kya
My game is crashing from last 2 months please help me guysss
@lament condor ha bhai 800 me 770 uc
@untold topaz ask for refund maybe , there r some problema going on
@olive sundial ok
@lament condor it was mainly India so. And do remember India is not the only country pubgm is in soo. you arent entitled to anything
Have the devs ever tried to reached those who have reported about the bugs and stuff?
@lament condor abhi buy mat karo
Guys please go to general chat
Ok
I am hopeless please help me with my problem friends
My game is crashing every time
@night cloak i am just asking fr same offers that most of other countries are getting .
Talk in English
@night cloak What is your position in here? Mod?
@lament condor India is not the only country in the playerbase of pubgm. You aren't special or anything . You have had offers many times. Shut up.
@mint jungle no im just brainwashing dont mind me
lmao
Ikr he's acting like us indians don't have any offers @night cloak
@night cloak if i didn't get my uc i need refund of 4.49$
Can you read what i said @olive sundial
@night cloak you do have.
I know
He doesn't
Can someone help me i have this login issue everytime i login via twitter the game reopens i dont know why
@olive sundial SHUT UP FFS. Please, your issue is being investigated, shut the fk up.
@night cloak i will wait for few days lets see
@quiet stump You've tried the repair option?
@night cloak yeah
Well, you can be polite instead of using slangs.
Tried reinstalling?
I tried that too
@night cloak EemeliLube ใ WKY#4187 u r NOBODY here , and also dont represent Tencent/pubgm . So Stop talking crap. I dont need u to tell me what i entitled fr ...what a no lifer ๐
@quiet stump... Try logging in in with a different account...
see if that works...
@lament condor I haven't said i'm a mod, i haven't said i'm a god, i'm helping the moderators from people like sharma and you.
i'm literally helping you at the same time.
But you fight back like you know something.
๐ didnt understand the problem , just throwing ur opinion ...says helping the Mod @night cloak
@night cloak I couldn't get help
@night cloak hey...
Yeah
@wanton marsh come to #chat #pubg-mobile
@lament condori need a pubg support
@quiet stump Um... This issue is weird...
Why?
The game is forgetting your login info...
I tried logging with play games and it worked
@night cloak how can I contact pubg officials ?
@quiet stump Now try logging back into the previous account...
@wanton marsh then try in game Pubgm Support
@night cloak Is playstore asking for any form to be submitted?
no
@night cloak working for other transactiontions?
no @night cloak
Ok
@night cloak I suspect it's a Playstore issue then....
I texted them but nothing happened @night cloak
@night cloak Try googling "Playstore Payment Issue fixes" ...
It'll take time for them to reply
@night cloak it didn't worked
@quiet stump Is it like when you login the game... it starts but it asks for login again when you restart it?
Yeah
@quiet stump Clear the the Game's cache in the Application settings... and try logging in again... if it doesn't works...
Then try linking a Gplay account in-game...
@brisk oasis Try turning on Airplane mode for 10 seconds and then turning it off... see if it fixes something... or
Try Pinned message #5
@night cloak in game?
@brisk oasis Mhm... if the latency increases suddenly...
Gotta w8 a bit just got banned for 15 min
Also its so weird my friendโs ping is normal
And arcade mode is fine
Just classic mode
@brisk oasis Or try dialing
*#*#4636#*#*
and choose the "LTE" only option...
Hey everytime i spectate someone the person i am spectating doesn't move for me.Is there any way to fix this?
It is safe, but not recommended.
@night cloak whats that and how do i dial
Not for only using it, no.
BTW thanks for quick reply
@lime juniper
What's vibrant egg ? I've 8 of them ! How can i use it ?
@brisk oasis just put the code in your call dialor application and click Call button ... it gives you access to Advanced network settings...
@night cloakyes
@warped wedge The redeem option will be available soon...
@night cloak ok ty
@patent plaza same here bt, while in a vehicle
@night cloak it says not allowed
It also doesn't work @night cloak
Why so much bugs in this update?
@brisk oasis Oh... then it's locked on your device...
might wanna try Pinned message #5
@night cloak air plane mode thing?
@patent plaza Try randomly selecting the graphic options...While spectating...
Okey
@brisk oasis Ya try it while you're in match....
@night cloak ok ty
@night cloakbtw is plan and parachute bug fixed?
@night cloak @night cloak yes im log out of the game but i can log in via play games and i clear cache and nothing happen
@patent plaza
#Pinned message #1
๐
๐ ๐
@mossy elk #Pinned message 13
@night cloak again, ... weaponmaster
@neon patio
i complete weapon master, but i didn't have the title
pubg mobile developer please fix the bug I use to enjoys the game earlier but now it's fully bug and glitch and lag
sorry for my english
@night cloak yes
@hoary grove
Pinned message #1
@hoary grove u can report in game and they already know about the bugs and they're working on it so patience please
If PUBGM means no emulator so and only mobile player can play what if you have ipad aur tablet it will be worst if people count ipad bans in tournament
@night cloak Exactly...
thanks
@night cloak @night cloak but my twitter account is my main account i have money waste in it
What mistakes they made they will see and tell you
Can anyone say me why ipad is ban in tournament it comes under mobile
๐
What do u mean pinned message 13 noone of the one from the bottom or top is related to the issue @night cloak
@upbeat night Emulator is actually Emulating a Mobile game. So you read it wrong "pubgm mean no Emulator." And iPad runs on mobile OS too. That's why it is mobile. But playing on different kind of mobile (ipads or Emulator) gives players unfair advantages over another. That's why it's not allowed in major tournaments.
@quiet stump If you link your Google account after logging in with your twitter and then relogin with the linked Google account... you'll end up in the same account....
@hybrid forge weapon master
From the new update we have to kill from the same weapon which we have knock from ex you have knock from AR Gun you have to kill with AR Gun
@mossy elk It says we are not directly connected with the developers....
What happened to that text than.
@hoary grove Well that's something new I see...
But there is no option to change graphics while spectating ๐.I'll try repairing the game again or reinstalling game ๐
@mossy elk Which one? Please elaborate...
@night cloak I talk about ipad becoz I play in It know all can't afford for some reason but unfair advantage is becoz of pubg glitches which can be seen through iPhones too so there nothing related to devices
The big 1 I sent
@patent plaza Re-installing should help then....
I think so....
Btw help me out for something I by mistake clicked 18 below age so every day reminder comes any solution
@upbeat night That is actually not true. The unfair advantage is that the screen is large, and easier to do claw. There's no other benefits other than seeing a bit of sky and grass because of 4:3 screen ratio.
@night cloak RLY?
@mossy elk We can't force the developers to create changes in the game... or add specific features... as mentioned before we are a community... and we give suggestions to the probs we know we might help with....
@upbeat night Not yet you can't change the age...
the mini14
And it's not about affordability, ipads these days cost as less as 299, similar to a pocophone.
@night cloak idk why I clicked by mistake
@mossy elk Probably it got deleted for some reason we don't know of....
@upbeat night Well sorry... there isn't any safe working option available yet....
@night cloak okey, thanks my friend ^^
@night cloakany thoughts when it will turn up
thanks,
@hybrid forge
1 shotgun
2 Granite
3 car
4 SMG UMP9 VACTOR THOMSON
5. Snipers kar98k m24 awm vss
6 AR AKM M762 M416 SCAR-L M16A4
But it's still unfair as people spend 100s or even 1000s to get a skin and they still don't get it when on the Korean version u can get it without any problem and even for free...
Becoz I have my vacation nothing to do and I can play pubg for 6 hrs only๐ญ
@hoary grove thanks
@upbeat night Um... the developers have recieved complaints and are aware of misclicks...there is no official confirmation but... It'll be solved sooner or later....
Ok thx @night cloak @night cloak for helping have a wonderful day
@night cloak it doesn't work either
@quiet stump Tell me the steps you followed...
@lost garnet Wot's the prob?
And now I've spent $5.96 and it's a unusable skin because I'm in Australia
@night cloak can i send you a video?
Yep
What is it?
I should have read the rules
I face car lag
Is it in the global version?
@mossy elk Other countries get extra stuff
Why i face car lag
And never even saw a single event only for us
No events for other places
But my point is
Is there a way to get a refund?
Any way at all
It's a global version so everyone should get same things
@lost garnet I doubt that...might wanna contact in-game support...
What if you equipped the skin in india servers and switched server?
@terse heron Pinned message #1
Woukd it unequip the skin?
@night cloak You can try that.... It may or may not work....
Ohh
Just a thought
Nearly dropped alot on that lucky shop my self before reading the stuff
Lol
It unequipped it
They are aware of the bugs and glitches but ain't got time to fix them
Any bug reports on background skin and vehicle skins not working?
@night cloak did you check your other slot?
@night cloak if you already equip it in one of your slot. you can't use it in the other slot. it will show 0/1
Omg ๐คฆ
this new feature they add because some players have too many skins. and don't wanna change skins for weapon/vehicle every single time.
Yeah thanks haha ridiculous ๐
well for me its a good new addition ๐
Is developers aware of vehicle get in & exit delay bug??
@night cloak they are aware of it and i already post bout that
will take some time to fix the damn bug
if you want some other way to fix it . dm me directly because mod not allow using this method
do it with your own risk
when are they going to add the bird?
@teal cradle hopefully they won't add the bird