#questions

1 messages · Page 423 of 1

sharp oyster
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where> @lean crescent like basic, or where

lean crescent
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@sharp oyster Settings

echo lynx
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@rough dragon no one will hear you. They are too busy to earn money by every stupit player who give money.

zenith mason
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@night cloak
My gyro is absolutely perfect and calibrated perfectly.

If you can revert this looooooong complaints to any officials then it'd be appreciated

sharp oyster
#

where in detail @lean crescent

echo lynx
#

Stupit cuz they see its laggy but still paying

sharp oyster
#

settings - ? - ? @lean crescent

lean crescent
#

@sharp oyster 🤦 Go in settings you gonna find developer option if there are any

rough dragon
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@night cloak ok 🤔

sharp oyster
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in game theres none oh

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in game? @lean crescent

echo lynx
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That's it ten cent will end like Gameloft. I AM SURE.

zenith mason
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@night cloak 😔

night cloak
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I am afraid I don't have experience about game crash for iOS, @sharp oyster.

sharp oyster
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did doesn't work @night cloak

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@lean crescent

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where is it?

zenith mason
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iOS is too much optimized! They have no lags at all above iPhone 7/8 plus idk about iPhone 6 and 6 Plus

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@sharp oyster what device you have Android or iPhone?

sharp oyster
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ip 6

proven viper
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@sharp oyster is it this my friend plays on a 6s and when he joins a match he gets kicked out and when he joins back the game he gets kicked out again and ut says server did not respond

sharp oyster
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Ip6+

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thats why..

zenith mason
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@sharp oyster iOS don't have developer options 😂
What is your issue?

sharp oyster
#

well there is share with app developers @zenith mason

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after the update, when i join keep my game crash.. i can play for 10 mins than boom crash.. i used to play it ussing ip 6+ no problem

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than after update keep on dying

zenith mason
#

@sharp oyster that won't work.

Well what you can do is Reset you client or download the game again?

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@night cloak what device you have?

sharp oyster
#

did that.. doesn't work..

zenith mason
#

@night cloak you might help @sharp oyster

shadow panther
#

@zenith mason

zenith mason
#

@sharp oyster if that is also not working then it's servers problem i guess because you can join and play for 10 mins but there's something broke which is causing you to not able to enter the game

Try cleaning your device storage a bit. At least keep 5-6GB free
Either it's PUBG Problem or it's with your network? I'm not sure about this

#

@shadow panther ??

shadow panther
#

Bro i need help @zenith mason

strange arch
#

Way too much lags after this update.... One thing is clear for sure PUBG Developers mainly introducing lags and bugs.
Honestly this update is so boring

zenith mason
#

@shadow panther yes? What's the issue? ':)

shadow panther
#

@zenith mason bro i inbox you please come to inbox

night cloak
#

"You do not have the same version as the player"
WTH???

sharp oyster
#

my phone is 128GB.. and 18,9 is used.. @zenith mason @night cloak should be more than enough

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repair yea.. but mobidle data yea..

patent nymph
#

Do you suffer from the problem of delayed play at work?

limber dew
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i did not able to spectate my frnd from lobby it shows spectator limit has been reached

wraith brook
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@limber dew That's a bug . It is already reported and will be fixed soon .

limber dew
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ok bro

wraith brook
#

👍

gray mural
#

warmode wont count

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only classic

wraith brook
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@night cloak War mode counts. @gray mural

gray mural
#

@wraith brook doesn't bruh

wraith brook
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@gray mural Don't provide wrong info.

gray mural
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@night cloakye

wraith brook
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@night cloak Are you sure that you have killed 20 + .

dawn condor
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I need help I logged into the vietnam server , I can not go back to the global server, what should I do?

gray mural
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lol nivesh it doesnt bruhhh

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@dawn condor reset ur game

wraith brook
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@dawn condor See pinned messages.

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@night cloak @gray mural I myself completed it in war mode only.

dawn condor
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@gray mural It's no use

wraith brook
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@dawn condor Last third pinned messages.

raven wadi
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What is this egg

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What is the use

sharp scroll
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Guys, I cannot change acount on my iPad, do you have any suggestion?

raven wadi
#

I thought its for companion

glad grotto
#

Remove the companion..

sharp scroll
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I log out, then delete facebook, log out even gamecenter and log in different gc and new fb

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But when I try to log in PUBG

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Bam, old acc again

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So I cannot change another account

formal wedge
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Hello i have problem I agreed that i’m blow 18 years old and now I cannot open the game more than 6 hours can any one help me to change it i can approve my age

glad grotto
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@formal wedge you can it's just a 15min break..

night cloak
dawn condor
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@night cloakOk thanks a lot, but I have another question I'm not able to update my game, in the case of Vietnam, could you help me ??

night cloak
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No thx it doesn't do anything @night cloak

sharp scroll
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@night cloak I’m gonna try, but first I restart the game, that solve everything usually you know lol

formal wedge
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So after 6 hours the game give 15 hours break and i can enter the game agaib for how long more ?

glad grotto
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@formal wedge 2hrs

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Then it will again give a notice to take a 15min break..

dawn condor
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@night cloak No problem, man

formal wedge
#

Can I contact the game to show them that I’m older

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To remove this thing

sharp scroll
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Man, just wait 15min, damn, go do something in real life, 6 straight hours at phone

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Please stop for your health

formal wedge
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@sharp scroll I left my phone on and slept while the game was on

sharp scroll
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Suspicious..

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Just wait 15min, it will be faster than contact support

keen robin
#

How to download beta/chinese version?

open light
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@night cloak do you have any idea when the UC rollout will be completed?

wispy matrix
#

@keen robin chinese version? Check dm after 1 min.

night cloak
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@open light No idea.

open light
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its been 36 hours since my friends got theirs back. but i still havent got mine

robust canyon
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I cant play in high graphixs mode , i have 4 gigs of ram , sdm636 and an adreno 509 , why?

worn forum
#

Can we play on 2 accounts on ios device somehow?

robust canyon
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Yep

worn forum
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How?

robust canyon
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Need 2 fb accoounts , thats all

open light
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@robust canyon lol. dude the game doesnt even run properly in low grpahics in these specs. and you are talking about high

robust canyon
#

Log out and log in with diff accounts

serene steppe
#

I have like 7 google play accounts

worn forum
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I heard that if we logout from our main account, and create a new account then they ban that account

serene steppe
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Google play is more easy to make account

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@worn forum no

robust canyon
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@elder escarp , it runs on a P60 with 3 gigs of ram at high

worn forum
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Oh then its fine.

serene steppe
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I have 7 accounts (all diffrent google play accounts)

robust canyon
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Helio p60 to be exact

open light
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dude i have the phone with same specs as you and the game doesnt even supoort high graphics

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i dont know what you are talking about

robust canyon
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Clearly yu dont know your chips

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Theyre almost identical

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With about a 10000 difference in Antutu

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P60 is 120000 while 636 is 110000

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Approx

serene lantern
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@neat turret Australia isn't a part of Asia. That is all.

robust canyon
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@haughty sleet , can you please give me detailed specs for different graphics options

neat turret
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However Australia servers are part of the AWS Asia Pacific server area. Sorry you were offended. @serene lantern

jovial wolf
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😂

neat turret
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And as a result host games in the Asia server

robust canyon
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Hm

serene lantern
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I wasn't talking about servers

spiral cosmos
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Play store wasnt working so i had to do this

serene lantern
#

double oof

spiral cosmos
#

I swear iphone app store is far better than andriods play store

serene lantern
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@spiral cosmos no

spiral cosmos
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It is i dont get any errors like these

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I did a mistake by getting this andriod

jovial wolf
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Its the game thats broken from months since S2-S3...

dusty moss
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Is the lag problem in this update going to get fixed?

worn forum
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Is Hunks helmet an actual helmet or just an outfit?

unreal crater
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Yes so laggy

jovial wolf
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Its never @dusty moss

spiral cosmos
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Instead of adding giey outfits they should fix the lag i swear timi is 10x better

serene lantern
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@spiral cosmos that's actually additional data. The developer decides to distribute it via play store or in game. It won't show it.

spiral cosmos
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@serene lantern oh thats why it rested my whole download OOF

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Reseted*

serene lantern
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I mean.. people have had the same issues with both app stores, so... Ok tc bye

neat turret
#

460MB is the new content. It’s just redownloading the whole a0p because Tencent isn’t competent.

serene lantern
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eggsactly

molten glade
#

Any PUBG Mobile admin on?? I need help

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I need help to transfer my account of PUBG VN for Global Server

spring barn
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It cant

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@molten glade

lean crescent
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@molten glade Nah you can't do it

molten glade
#

Oh, okay

spiral cosmos
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Timi version is really great than this mess

glass sparrow
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some weeks ago a support told me about MENA server. where is it??

open light
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lol forget about lags. even the plane isnt loading properly

serene lantern
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@faint tundra uhh it looks good to me. Which buttons don't get saved?

neat turret
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No MENA server at this time, nor announced. @glass sparrow

night cloak
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It is coming soon.

open light
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what is coming soon? new server?

robust canyon
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@lime juniper , Whats the minimum specs needed to Play the game at high Graphics and framerate

slate hornet
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Did they change something on the AK... Feel like it shake too much than before

neat turret
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At least a new category.. most games that launch a ME server just make a copy of the EU server.

spring barn
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When will update come ??pubgmt

serene lantern
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@night cloak oh wow. Never seen that before

robust canyon
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@lime juniper

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You here?

lime juniper
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Yes, sorry.

robust canyon
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Needed to know the min specs to run the game at high. Frames and graphics

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Sorry for dm'ing...

neat turret
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2017 iPad Pro, but also SD 600 series SoCs

robust canyon
#

Hehe

lime juniper
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I know that the minimum requirements are 2 GB of RAM and Android 5. That is all I know for Android. But I guess you would need a bit more RAM and some powerful processor. I am not very experienced with such technical things, unfortunately.

robust canyon
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Know someone who is?

lime juniper
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I think Bootleg is. Ask them.

serene lantern
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@faint tundra check to see if any program is changing the resolution of your device in intervals. That's the only solution I can think of

robust canyon
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Thanks Error 403

neat turret
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There’s not really anything defined... it’s arbitrarily decided by Tencent and locked.

lime juniper
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I wish I could be of more help. Have a lovely day.

robust canyon
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Dahek

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Thanks

neat turret
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Every device I’ve tried has been able to run higher graphics than they’re locked to.

robust canyon
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Now thats a bad decision

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I mean the lock

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The custom rom for my device seems to run on high , no clue how

neat turret
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My phone (Poco F1) locked to HDR/Ultra, but can run HDR/Extreme.

robust canyon
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Yeah

serene lantern
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Yep. I have an s8 exynos which can run it smoothly on extreme but they restrict to high

robust canyon
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Its a sdm 845

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It shoud theoetically run like watersyringe

trim snow
neat turret
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If you don’t care about your account, GFX Tools will let you do whatever you want, but it may get you banned

trim snow
#

Why are my buttons different?

robust canyon
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Im on a sdm 636 , but i have a realme 1 with 3 gigs of ram and a p60 which can run high easily

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With 4 gig of ram

lime juniper
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I have an Android tablet with 4 GB of RAM and something called Octa-core 2.0 GHz Cortex-A53 (super technical for my simple brain, I know), and I can only use balanced graphics settings at medium at the most. Sad life.

robust canyon
#

Yeah , same here

serene lantern
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@faint tundra repair. Then check your phone for any other programs which may be changing your phone resolutions from time to time. I don't know exactly how to do that unfortunately

robust canyon
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Might i suggest you to install cpu-x and tell me your processor name err 403

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Nope nisarg

hot basin
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@lime juniper why pubg sucks? I was disconnected from game for 2min and when i open its shows you were killed and i am still alive in game

weary cosmos
#

when fix the lags.... please pubgm... fix the game

robust canyon
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Hehe

spring barn
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Do you guys are in touch with pubm team?? @night cloak

robust canyon
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Here comes the spams

serene lantern
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@lime juniper lol Cortex a53 is an architecture, not a chip. You defined the chip. Where'd you buy it for it to have a chip with no name?

robust canyon
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Maybe she made it , dunno

night cloak
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@lime juniper can we have a conversation in direct massage about an important thing?

trim snow
#

Nope @faint tundra

torn flame
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new glitch
first plane glitch and then after restart wasn't showing my teammates, any vehicle and also wasn't showing any enemies.

hot basin
#

why pubg sucks? I was disconnected from game for 2min and when i open its shows you were killed and i am still alive in game @night cloak @night cloak @molten crown

robust canyon
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Well dont edit the app @faint tundra

trim snow
#

THANKK YOUUY @faint tundra

robust canyon
#

Gfx tools , aimbots etc

storm flumeBOT
#

Hello, @hot basin!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

serene lantern
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@faint tundra either that or the game is requesting for a specific resolution which the device doesn't give it permission for

robust canyon
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Then cool man

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1080*2160 is a pretty basic 18:9 screen

serene lantern
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Good luck soldier

robust canyon
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Wel nisarg , which phone are ya on,?

open light
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i know the plane glitch is going on.l its happening to me as well but my quick chats are also not visible. any solution for that?

lime juniper
robust canyon
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Lemme guess asus zenfone max pro m1

open light
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the quick chat menu opens but there are no messages in it to send

night cloak
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@lime juniper i have a question about buy uc in our country, can u help me?

lime juniper
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What is the question, @night cloak?

night cloak
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@lime juniper its too long, can we talk in dm?

robust canyon
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@lime juniper , thats a middle class processor

lime juniper
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You can do it here, @night cloak. I might not be able to answer anyway. Maybe someone else can.

robust canyon
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@nisarg , flash HavocOs if you can , it fixes it

lime juniper
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Which part, @robust canyon? And what does it mean?

robust canyon
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Same phone as me but

serene lantern
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@lime juniper Snapdragon 625 is your chipset. Cortex a53 is like the framework the chip is built on

robust canyon
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Nope , its the physical core man

open light
#

can anyone help me? there are no messages visible in my quickchat menu

lime juniper
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Interesting, @serene lantern. And is it too poor to support better graphics, then?

robust canyon
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@faint tundra , the stock rom in the phone is itself killing the phone

lime juniper
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Have you checked your settings, @open light?

serene lantern
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@lime juniper yes kind of outdated for a game like this

lime juniper
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Or, they were in the inventory if I am not mistaken, @open light.

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Sad, @serene lantern. What one would you recommend?

open light
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yes i check the new settings in misc menu. is there something i need enable?

night cloak
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@lime juniper in iran buy uc from galaxy app is cheaper than buy dollar from gift card, so there is too many uc sellers in iran, but we cant buy more than 60 uc in each purchase, so i have to many customers that they want 600 uc so i have to buy 60 uc 10 times and its take too long than “buy 600 uc 1 time”,,,, why pubg locked 300-600 and more uc for iran?,

robust canyon
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@lime juniper it should run it cool

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Id suggest something with a Qualcomm sdm700 series or 845

vale agate
#

Does anyone know about updating the Vietnamese version? So far nothing has come out and I can not play with my friends from the global version

lime juniper
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Check your inventory, @open light. I think you will find some options there.

robust canyon
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But youd have to go for a phone

serene lantern
#

A11 or above for iOS
Snapdragon 845 or above for Android @lime juniper

lime juniper
#

I do not know that, @night cloak.

neat turret
#

The Tab S4 would be a nice upgrade tbh

night cloak
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@lime juniper but u can report it, cant?

neat turret
#

I think it’s a 735

robust canyon
#

@serene lantern , only sdm855 above man

night cloak
robust canyon
#

Take tabs5e

lime juniper
#

All right, @serene lantern. Thank you. I will keep that in mind next time I will buy a tablet.

spring barn
#

Well are patch notes coming?? Soon or later?? Like??

lime juniper
#

No, @night cloak. We do not have contact with the developers.

serene lantern
#

@robust canyon 845 runs perfectly fine

night cloak
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Bug

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@lime juniper how can i report and contact?

lime juniper
#

Lenovo Tab S4, @neat turret?

open light
#

i did check the settings in inventory. i also switched some chats for new one. apart from that i cant find any other setting

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

lime juniper
#

@night cloak.

vital sluice
#

@spring barn patch notes are already in #news .

serene lantern
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never buy an Android tablet edit: if you want to be happy

neat turret
#

Samsung Tab S4.
But at that point I’d just get the 2018 iPad.

night cloak
#

Thank Your For Your Service

neat turret
#

Tru. Android tablet market is red

night cloak
neat turret
#

Ded

open light
#

@night cloak i think if you jump yourself rather than following anyone else, you will be able to land

vital sluice
#

It's an issue which I've tried forwarding to the team, @night cloak. Make sure to report it ingame as well.

open light
#

happened to me as well. but i sure tried jumping solo and was able to land properly in 2 games

lime juniper
#

Never had an iPad. I do not play that much to feel that it is worth it anyway. Well, thank you, fellows.

spring barn
#

When likely will update come ( to fix lag ). ?

night cloak
#

@vital sluice it takes almost 2 second to get out of any vehicle. During this time game become freeze

spring barn
#

@night cloak true

night cloak
#

How do you change ur quickchat in the new update now????

serene lantern
#

@spring barn confirmed. Never. Now go cry

spring barn
#

@night cloak via inventory

night cloak
#

Ok thx

vital sluice
#

@night cloak same , that issue also has been forwarded. It's some most are facing.

spring barn
#

@serene lantern well definitely j. Not gonna cry but play pubg pc. For some time

night cloak
#

I lost my account how get it back

spring barn
#

@night cloak. Via ingame support only

open light
#

can i get the customer support email?

spring barn
#

@night cloak what did you used for logging on account

meager cove
#

The game is super laggy now...did you guys really fix the game or just added new FK bugs???

spring barn
#

Pubgmobile_cs

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@meager cove added new tree and a lunch setup there and. Pouring water to cup

cedar scarab
#

Game is too laggy I cannot play

spring flame
#

Hey @meager cove, Its really sad you're facing issues of lag. Please read the pinned messages for some generic instructions on how to avoid lag.

native sigil
#

Guys I need help! I spent money on prime subscription and money got deducted but I didnt recieve any subscription what do I do?

meager cove
#

@spring barn lol

robust canyon
#

Take the huawei mediapad m5 pro , it shoud run anything beautifully @lime juniper

lime juniper
#

Is that a phone?

robust canyon
#

Tab

lime juniper
#

Nice. It does not seem too expensive either. Thank you.

tropic shell
#

Well is seems not a phone

open light
#

can i get the email for customer support?

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

spring flame
#

Its a known issue @native sigil. You shall for wait for sometime, if the subscription doesn't begin in a reasonable amount of time please contact ingame support.
Meanwhile restart your device and relogin in the game.

lime juniper
#

Do not contact them via e-mail anymore.

meager cove
#

@spring flame am not a noob . There are some serious issue with this game. Don't give me that crap basic tips to prevent lag coz am not dumb. Many players are suffering game freez literally for 1-2 sec while driving!! PLEASE FOR GOD SAKE STOP MAKING MONEY AND FIX THE GAME!!!

jovial wolf
#

Still waiting for the bug fixes😥

neat turret
#

That's not lag. That's frames being dropped

open light
#

@lime juniper no offense. just wanna ask though. why no more contact through email?

spring barn
#

I asked them on thos mail

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But i haven't got any reply since a week though

lime juniper
#

We were asked by the community in the past to stop providing the e-mail address and inform to contact them via the game settings, @open light.

open light
#

oh ok then

spring barn
#

Pls delete my msg of that email. @lime juniper

spring flame
#

I'm sorry but I never referred to you as a noob @meager cove, but as Bootleg said its Frame Drop caused by the poor performance of your device that couldn't render the graphics quick enough.

jovial wolf
#

If there is any way you mods have contact to them please tell them to fix the game and release the update there is a thing called testing

rancid epoch
#

gyro isn't working in my moto g5s any solution 🤔

spring barn
#

@spring flame well pubgm says the minimum req os 2gb ram. Well in 4gb ram varient i m getting frame drops like hell

spring flame
#

Frame drops are caused due to the poor performance of the graphic card.

stiff geyser
#

@meager cove tencent need money for fixing the game

meager cove
#

@spring flame am having a one plus 5T with WiFi of 8 Mbps stable connection!! What do you want more than that??? U want me to buy Asus ROG !!???

#

@spring flame which system configuration you want to suggest for better performance???

jovial wolf
#

Oh so wdym samsung galaxy note9 has poor graphics card/processor oh yea and iphone X too pathetic

sullen mulch
#

Hello @everyone

spring barn
#

Ios are far more better than android. But cant accept that from beginning. ( Money issue )

copper stag
#

@lime juniper how to fix the plane glitch

spring barn
#

Is it true that ios gets update first/ fast

neat turret
#

Don't worry, the ROG does it too.
Everyone is getting so salty lmao

The app isn't utilizing the GPU properly

spring flame
#

Well in that case I'd request you to check the latency in the lower left corner of your phone next time the game lags @meager cove.

sullen mulch
#

I have a glitch,.......when I am in the plane.....I can't jump at all...when I follow my teammates.....they can land...but I will be stuck in air....what to do???

copper stag
#

@sullen mulch sameee

jovial wolf
#

@meager cove totally agreed with you statement brother

spring barn
#

@sullen mulch repair

sullen mulch
#

Ok

spring barn
#

Or wait for updats

rancid epoch
#

@meager cove they are providing u useless zombie mode for lag what else did u want 😂

meager cove
#

@spring flame am wasting my time here I guess!! I will try my best to put strike on this game!! I will ask each n every streamer to help me out to put strike!!!

neat turret
#

good luck @meager cove

spring flame
#

Good luck doing that @meager cove.

vital sluice
#

Um okay .. do send your feedbacks in-game.

open light
#

@spring flame totally agreed that frame drops are caused due to phones performance, but you cant deny the fact that this update has seriously messed up the game more than ever before and most of the people are experiencing these issues

swift pewter
#

Back then pubg was great but 0.12 is the worst update ever its always shuts the game

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In middle

spring flame
#

I'm gonna dig into this Frame Drop issue later tonight and probably get back with a solution @open light.

spring barn
#

@meager cove well they dont give any ^^^^ abt this they have flagship devices and sponsorships. They are well settled.

plush garnet
#

Why's the ping so high, after the update???

spring barn
#

@meager cove and most imp. The best connection though

tropic shell
#

You should have expected that after this update.

young sigil
#

Dont you want to fix bug? I cant jump from airplane it doesnt work ah

jovial wolf
#

@spring flame are you some dev

spring barn
#

@jovial wolf no hes not

young sigil
#

#report this ***** bug

tropic shell
#

He is just helping

sullen mulch
#

Even one more thing.....when I get in or exit a car.....my games literally goes to 0fps....the game skips some frame!!!!

jovial wolf
#

So what do he actually mean

spring flame
#

@jovial wolf Yes, but not related to tencent.

spring barn
#

Well the best option is to sit relax and wait for the new update to fix the issue

jovial wolf
#

Like what kind of dev working for which

spring flame
#

I'd like to answer questions directed at me @spring barn. Probably I know myself better.

young sigil
#

Bug and bug and bug after update googleplay on TGB ,jump from air plane , and cars ...

spring barn
#

@spring flame ok

#

@spring flame np

lime juniper
#

Are you referring to this, @copper stag, @sullen mulch and @copper stag? If so, the developers are already aware of it and they are working on a solution which will be applied as soon as possible.

jovial wolf
#

This is the real problem

sullen mulch
#

@spring barn bhai mein rank push kar Raha hu....glitch ka fix mein time Laga toh meri toh fat gayi

#

@lime juniper yep

broken sonnet
#

game is dead now i got 50 fps in lobby its 22 fps now

jovial wolf
#

How did you contac @lime juniper

lime juniper
#

Do not worry, then. It will be corrected sooner or later. Personally, I have not experienced any such issues (yet).

proud token
#

Hello

lime juniper
#

@jovial wolf?

proud token
#

Can anyone help me

tropic shell
#

Explain yourself

spring barn
#

@sullen mulch me too but. After this update i got minus over minus. And a minus of 1 tier.

sullen mulch
#

@lime juniper..Even one more thing.....when I get in or exit a car.....my games literally goes to 0fps....the game skips some frame!!!!

spring barn
#

But now i understoodand stopped playing classic

jovial wolf
#

Is the ss that you send is while you are messaging dev

sullen mulch
#

@ @spring barn which tier??

spring barn
#

@sullen mulch diamond

lime juniper
#

They are working on optimizing that too, @sullen mulch.

night cloak
#

Same @spring barn only zombie mode now, got -50 in ace

proud token
#

On my phone huawei y9 I have a bug : I can't disable full screen display on pubgm anymore

night cloak
#

Beta is more stable than global

spring barn
#

Do not chat here

zenith ridge
#

Why are you all such cattle?

sullen mulch
#

Okkk bro @lime juniper

lime juniper
#

That was someone asking me, @jovial wolf. One from the operations team confirmed earlier today that the developers are aware and working on it.

proud token
#

@lime juniper can u help me

tropic shell
#

@proud token maybe it is in default?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

proud token
#

@tropic shell nope

#

I could do that in the past

tropic shell
#

Try restarting

jovial wolf
#

Jesus thankgod at least they know otherwise the neglect

raven wedge
#

I really don’t want to be mean, but somehow pubgm fixes bugs with the new update but brings new bugs with it.

proud token
#

@tropic shell I did

sullen mulch
#

@spring barneven I am in diamond

proud token
#

Jeez Louis

lime juniper
tropic shell
#

I guess she was tired of saying it all over

raven wedge
#

@lime juniper hotfix comin soon ?

lime juniper
#

Yes, Soon™.

raven wedge
#

Thank god, sometimes pubgm is unplayable.

plush garnet
#

@lime juniper, why's the ping so high after the 0.12 update?

proud token
#

@lime juniper Can u help

jovial wolf
#

Uff at least a relief send thankyou @lime juniper

lime juniper
#

There may be different reasons, @plush garnet. More stress on the servers, issues with the servers, your connection to the servers, and such. You should check Bootleg's pinned message in this channel for some troubleshooting steps.

#

Did I miss your question, @proud token?

proud token
#

Mm maybe let me explain again

lime juniper
#

I am sorry. There have been very many messages here now.

proud token
#

In the past I could disable full screen display on my huawei y9 2019 yesterday I upadeted the game and logged in and I couldn't disable it anymore and it's rly annoying bcz of the cameras

jovial wolf
#

Error 403 and Logan are the best source mods right here all are neglectors

proud token
#

Updated *

#

@lime juniper

lime juniper
#

Disable fullscreen display? Would you mind elaborating?

wispy matrix
#

@jovial wolf 😂 😤 thats rude. Everyone tries to help as much as they can. Its not necessary that they'll always be available to help.

sullen mulch
#

@lime juniper where do we see the pinned message

lime juniper
#

As Ken Kaneki said, everyone does their best here, @jovial wolf. The biggest challenge is that we do not have any direct contact with the customer service, which makes this voluntary work very hard at times.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @sullen mulch:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
proud token
#

@lime juniper what do u mean

lime juniper
#

I just do not understand your question, @proud token. Disable fullscreen display?

warped pecan
#

Lol i was lag when i drop off into a plane

jovial wolf
#

Its the best thing to provide only repairing and reinstalling doesn't make up solution it the common answer we get all the times

warped pecan
#

And i ride a vehicle too i was get delay for 0.5 - 1 second

proud token
#

Like have u ever seen a huawei y9 it have cameras in middle of top screen and it makes auto disable full screen display now I can't anymore it makes it automatically and I can't turn it off

spring barn
#

@warped pecan pls read pinned message

proud token
arctic relic
proud token
#

@lime juniper u see the space next to the button at right?

#

It's the place of the cameras and screen

barren bridge
#

whats the purpose of the easter eggs we are finding ?

lime juniper
#

Now it makes more sense. We do not know of any solutions, but you should rise the awareness by contacting the customer service about it.

copper stag
#

I REPAIRED

lime juniper
#

It is known and will be corrected soon, @arctic relic.

proud token
#

Like when I could disable full screen display I could use only the left of the screen which makes it comfortable and with this jew update it buged

warped pecan
#

@spring barn oh ok thanks

proud token
#

New

jovial wolf
#

@proud token might be your settings has been reseted where you can choose normal screen or notched screen

copper stag
#

@lime juniper I contacted the service but all they did was 'RePaIR

proud token
#

In the list of these Apks

barren bridge
#

@lime juniper any insight on what the easter eggs are for? have 1 and cant do anything with it

lime juniper
#

Regarding the plane issues, they are known and will be corrected soon, @copper stag. We just have to wait.

#

No clue, @barren bridge. Maybe they are for an upcoming event. Or maybe there already is an event? I played today, but did not see any of the like, or any Easter eggs for that matter.

proud token
#

So I am gona call customer server and pray to god they answer me @lime juniper

sullen mulch
#

Today I am very lucky ......

jovial wolf
#

The chances are slim tho😂 @proud token

proud token
#

XD

night cloak
#

Anybody here who can give me an answer

barren bridge
#

ok i figured they would implement something i just didnt hear or see anything about it thanks

lime juniper
#

That would be the only thing to do, I suppose, @proud token. Maybe they removed the support on purpose, or maybe they did a mistake somewhere. We do not know.

proud token
#

Anyway I dont have any other ways sooooo

lime juniper
#

To which question, @night cloak?

golden girder
#

Hello, I mistakenly acquired the wrong amount in the game. Is a refund possible?

lime juniper
#

You can contact the customer service, @golden girder.

#

Or Google/Apple.

proud token
#

@lime juniper i think it was on mistake, anyway cya and have a good day and thanks for ur time

lime juniper
#

Just make sure that you do not spend the UC you purchased.

night cloak
#

@lime juniper well when Indian player get these offers as they are give to other country such as norway Thailand etc

lime juniper
#

Have a most pleasant day, @proud token. I hope for your case that they do something about it.

proud token
#

Ty and good bye

lime juniper
#

What is the question, @night cloak?

sullen mulch
#

So .. today I opened that Easter egg(the one which gives you a free crate coupon)I opened the crate and got the Arctic guardian suit....I had one more crate......I opened that one and got m16a4 skin......and then one more scar skin.....like 1 mythic suit and 2 gunskin in a row...

proud token
#

At least I can change the control panel

#

XD

spring flame
#

I just did some quick research to find out the sudden FPS drops ingame, to my surprise its caused due to two separate reasons. One is poor performance of GPU & other is sudden ping spike. I'd like someone to confirm this, the next time you experience this please note the latency during & after the lag period.

night cloak
#

When we indian players gets that offer which is provided to the other country at a great discount such as kar98 skin ump skin etc?

sullen mulch
#

@night cloak this thing sucks

#

@night cloak exactly....btw I brought the ump skin

spring flame
#

Moving your conversation to #pubg-mobile will be appreciated @sullen mulch.

night cloak
#

@sullen mulch yeah bro as they told us to not use any vpn to get those offers so what we do till now as we doesn't get such offers

sullen mulch
#

@spring flame what should we do after noting it??

jovial wolf
#

We play with 200+ ping everytime

sullen mulch
#

@night cloak I used vpn bro...no ban till now??who said not to use??

night cloak
#

@sullen mulch discord mod

#

Use of VPN services in itself is not a violation of the terms of service. However, should this be used to exploit certain game aspects that are not meant to be done the way you do it, there is a risk.

#

That's what I'm talking about

#

@night cloak Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

#

Same issue with me @night cloak

jovial wolf
#

@night cloak its like an hack video where you watch on YT they say for education purpose only but you do it any way XD

night cloak
#

@jovial wolf 😂😂❤️🔥

#

@night cloak now how to play ? As it's happening frequently and I can't jump🙄

lime juniper
#

Well, I think it is safe to say that a majority, or at least a very big part of, the player base, is from India, @night cloak.

night cloak
#

Should I wait until patch come?

sullen mulch
#

@night cloakyep

night cloak
#

Can anyone tell me about Indian bonus challenge, when it will be available?

jovial wolf
#

There is a question we players from nepal play with more than 200+ ping and the servers are matched to far part but our neighbouring country India has their own server why are we not getting matched there? Using VPN everytime for this is pain

gaunt orbit
#

Why do they not beta test the update before it is released to catch these bugs?

night cloak
#

Hey why did you remove my problem???

jovial wolf
#

Indian server gives us around 80-100ms

gaunt orbit
#

More hackers from India that's why they slowed your servers...lol

night cloak
#

@night cloak Unfortunately there's no workaround for it but we are hoping there will be a patch very soon.

#

@jovial wolf every country wants that. Everyone demands for own server. Do you think it's possible?

cerulean hazel
#

Help me my pubg mobile still laging

night cloak
#

Hello?? Why you remove my complaint I want help wth is going on!?

gaunt orbit
#

What is your complaint?

night cloak
#

I post 4-6 where i see too much bugs and glitch and I want its solution but they remove it

#

@night cloak no

jovial wolf
#

Its not demanding @night cloak i didn't say the country where i live nepal server is needed i said matching up with indian servers wich is close to us and is our neighbouring country read it carefully then give answers

night cloak
#

@night cloak currently everyone facing some bugs. And it's already reported to devs. So, be patient .

#

@night cloak but that car glitch which I'm facing is from 2-3 months

gaunt orbit
#

Yeah a pain in the butt that update is released without testing

#

Did you run a repair?

night cloak
#

@gaunt orbit repair, reinstall, report, report via email nothing work

#

@night cloak If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Posting 4-6 times here in discord support won't help your situation at slightest.

jovial wolf
#

Can i have my ans mods

night cloak
#

@jovial wolf your described situation also applies to Bangladesh. Their Facebook community also asked for matching on the same server that you are asking for. But Tencent don't care.🙄

#

@night cloak i tried that all even I tried through email but they doesn't respond

#

@jovial wolf fun facts: do you know that Chinese also use vpn to play with Indian people😝

jovial wolf
#

I don't know where bangladesh players are being matched too

dire mantle
#

I am stuck in lobby of classic match can't see my teammates everytime help me @moderators

night cloak
#

@jovial wolf they match on Vietnam server

#

@night cloak If they don't respond, there's nothing we can do about it here. Please be patient with the developers. And report in game. The more there's reports, the faster it will be fixed.

spice walrus
#

guys plz help me

night cloak
#

@spice walrus what?

#

@night cloak waiting from December 2018 when vikendi map has come

jovial wolf
#

So are we i mean like is it that hard to get matched up with IND servers then to get us matched with vietnam all the time at 200+ pings

spice walrus
fluid jolt
#

@spice walrus you can play using guest or fb

vagrant dew
#

How do I turn the wheel of I don't like it I turn it of but still working

fluid jolt
#

Which emulator are you using

night cloak
#

@night cloak If they don't fix it yet, there's nothing can be done. Please do no spam the same post here, we are unable to help you about the issue.

#

@spice walrus Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

#

Huh so why you should here if you can nothing do about a player's issue??? Just to calm them or what?

dire mantle
#

I am stuck in lobby of classic match can't see my teammates everytime help me @moderators

vagrant dew
#

But I don't like that I want the list but whenever I press it it gives me wheel @night cloak

dire mantle
#

I am stuck in lobby of classic match can't see my teammates everytime help me @ @fluid jolt

night cloak
#

New bug: Screen freeze for a second while jumping from plane.

#

@night cloak We are the volunteers here to provide various workarounds for certain bugs. We are not anyway affiliated with the developers.

#

New bug: Screen freeze for a second while jumping from plane.

#

@night cloak New and popular bug. They are working on a solution for it.

dire mantle
#

I am stuck in lobby of classic match can't see my teammates everytime help me @night cloak

vagrant dew
#

@dire mantle stop spamming

dire mantle
#

@vagrant dewnot spam i am tired

night cloak
#

@dire mantle It happens every time you try to play?

serene lantern
#

@dire mantle alright bby girl, stop copy pasting the same message over and over. Thank you

night cloak
#

But what the benefits if has only limited solution you can just pinned them and leave-1)repair it
2)reinstall it
3lchange your network, may your network has problem
4) developer working on it
5) wait till next update
6) we are only server mod we can't do something about it
7) report in game

@night cloak any other excuse which you have??

#

@dire mantle In that case, just restart the game once and it should fix the issue.

#

Oh it's making me mad😖

Another bug. :PING suddenly become high when render enemies. It's happening in vikindi. No problem on other maps.

dire mantle
#

@night cloakyes screen freez and jump from plane without parachute

rich wolf
#

Hey in emulator , it doesn't recognize my Nvidia 1050 ti instead uses intel , how do I fix this

night cloak
#

@night cloak why should I go I didn't get my answer

thin matrix
#

@dire mantlesame

dire mantle
#

@night cloaki trying but same thing happen

heavy badger
#

Game is lagging to much

night cloak
#

@night cloak Yes, that's the limitation of this support. If it doesn't satisfy you, you're welcome to leave, thank you.

frosty bobcat
#

My points didn't added pls help

dire mantle
#

@heavy badgertrying to reset screen

serene lantern
slender moss
#

@rich wolf should probably consult Nvidia setting and make sure tencent application is set to high performance.

frosty bobcat
#

@here

jovial wolf
#

XD @night cloak

heavy badger
#

@dire mantle what

night cloak
#

@frosty bobcat It usually happens when you go AFK during match.

frosty bobcat
#

@night cloak yes i did

dire mantle
#

@heavy badgerin setting try to reset screen

night cloak
#

@night cloak huh! why not you just remove this room and pinned my message for every problem?

frosty bobcat
#

Went afk @night cloak how can i solve this

night cloak
#

Another bug. :PING suddenly become high when render enemies. It's happening in vikindi. No problem on other maps. It's happening to all of my teammates

#

@frosty bobcat Don't go AFK during match, that's the solution. It's actually a new feature, not a bug.

heavy badger
#

Ok

jovial wolf
#

@night cloak like how much time limit for afk to happen

frosty bobcat
#

@night cloak i went afk for a min ,just it

#

@night cloak i got 5 kills

night cloak
#

@jovial wolf I'm unaware of the time limit. It should be around 3-5+ minutes.

livid sinew
#

hows the bug going?

#

still unfixed?

jovial wolf
#

@livid sinew until yes

livid sinew
#

ok thanks

night cloak
#

If it's only 1 minute, please report it to customer service in game. @frosty bobcat

spice walrus
#

please help me

young sigil
#

Why when players go afk bcz of network problem and when they come back game is like new bug on airplane no jump and ....

night cloak
#

Huh ignoring my message isn't a solution 😏

spring void
#

Vc not working in match but works in lobby since last version

night cloak
#

@night cloak Majority of the solutions are added in #481198147478224896. You're welcome to read it.

glass wing
#

The plan disappeared
Lag while ping is stable
Can't see the enemy which fire on me
Can't catch my riffle or swipe it
Can't see my team mates
What is that ?

young sigil
spice walrus
#

where to find emulato support

night cloak
#

@night cloak ok thank you

spice walrus
#

where to find emulator support

night cloak
#

@spice walrus To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

young sigil
#

@glass wing a lot of players have same problem ...

night cloak
#

@glass wing Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

desert vapor
#

Why is the frame drop so high after the update

night cloak
#

Budget devices are having some frame drops lately, please wait for a patch @desert vapor

desert vapor
#

@night cloak iPad Pro 2018 (budget device?)

night cloak
#

@desert vapor It's not.

spring void
#

@night cloak i cant afford exiting the match while landing at hot spot with teammates

desert vapor
#

But still frame drops

weary cosmos
#

fix the server?

lean frigate
#

So much frame drops after this update. Why?

night cloak
#

@desert vapor What you're gonna do is make the graphics set to smooth or balanced and the frame rate to extreme. This should fix the frame drop issues.

#

If you still face it, turn off the Anti Aliasing.

fluid jolt
#

@dire mantle try reinstalling it may solve your issue and are you sure all of your friends are ready and also due to new update your might be experiencing longer wait time

tired goblet
#

Am I the only one who is facing major framedrops after 0.12???

desert vapor
#

@night cloak it’s like that only but still frame drops are there

night cloak
#

@desert vapor Just turn off the AA, and the issue will surely vanish.

lean frigate
#

@night cloak my anti aliasing is off, Graphics smooth and extreme frame but still it's lagging.

spring void
#

@night cloak no

desert vapor
#

@night cloak it’s off 🙃

night cloak
#

That's absolutely weird. I've just played 2 matches, just fine.

fluid jolt
#

@rich wolf if on a laptop right click and you will see an option to run using graphics card, if on a pc plug you monitor through graphic card

night cloak
#

Even I'm using 1 year old iPad pro

sterile hearth
night cloak
#

@desert vapor If that's the case, the upcoming patch update might help you, if not, that's an unfortunate.

sterile hearth
#

I restarted , repaired nothing happened

night cloak
#

@sterile hearth Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

desert vapor
#

@night cloak hmm let’s hope for the best.....,Thank You for the support.

sterile hearth
#

I can't play competitive bcoz of this crap

night cloak
#

@desert vapor No worries and good luck!

#

@sterile hearth That's truly an unfortunate, please be patient.

#

Same @sterile hearth

#

Lost 50 pt

pearl wolf
#

Unlink My Facebook Account

#

Please

night cloak
#

Can't @pearl wolf

#

@pearl wolf Unlinking an Account isn't possible. But you can ask customer support to revoke the access of your Facebook account.

fluid jolt
#

@sterile hearth you can downgrade I think you have little more time left before 11.0 will die

warm ferry
#

Hlw can anyone help me with this lag after this update

young sigil
#

Why if ur update is not ready still u public it

night cloak
#

Yeah, if you're on Android, you can get the older apk from pubgmobile.com.

#

h

#

I have issue of invisible plane

#

Help please

#

i did it but nothing.happend @night cloak

tiny gust
#

In this update you have mentioned "Emulator detection enhanced to stop emulator players from being matched with players on mobile devices" it means hereafter emulator players cannot play with mobile players ???? Are you sure you fixed it??

sterile hearth
#

@night cloak the game ain't starting should I reinstall it?

night cloak
#

ok but this bug only happing in only classic match @night cloak

night lion
#

Здравствуйте , сегодня , буквально час назад хотел положить деньги в игру, и положил, сумма была 379 рублей, когда оплачивал, возникла ошибка (деньги были) , повторный раз , и пишет нету денег, смотрю счёт, деньги были списаны, а игровой валюты не пришло

night cloak
#

thnkh soo much @night cloak

#

@sterile hearth Can you elaborate the issue?

sterile hearth
#

The screen blacks out and the game doesn't start

#

I went to the bathroom after putting it to start and it didn't

#

It usually starts in like 5 seconds

night cloak
#

is this bug gone fix sone? @night cloak

elfin finch
#

Is it just me or the game is lagging and frame dropping a lot since the update?

night cloak
#

@sterile hearth Yeah, you should try reinstalling.

sterile hearth
#

OOG

#

Oof*

blissful ether
#

@night cloak If it possible to remove facebook friends without unlink Facebook?

night cloak
#

@elfin finch The game apparently.

#

Why did they add this new feature of 2 second freezing while exiting vehicle ?

elfin finch
#

😦 hope they fix it soon

bitter tundra
#

i am trying to download pubg mobile on emulator. but it says please update. but there is no option to download the 0.12 update. please help me

static hollow
#

I am an old player who plays in a game and is very impressed with the game and addicted to it
A message came to me on a main screen and asked me to achieve the age. I am 22 years old and can not play more than 6 hours. I hope I hope you will help me in this problem I will be very happy too

greetings to you all

This is an arithmetic code
580489684

blissful ether
#

I have 1,900+ friends in Facebook and 300+ inactive Facebook friends in pubgm

static hollow
#

pls pls

night cloak
#

@blissful ether You can unfriend them on Facebook or you can revoke the access from Facebook > apps. That way game won't be able to show you or others friends list. And you can regain access anytime you want just by going to Facebook > apps.

blissful ether
#

@night cloak lemme try it later, thx :)

night cloak
#

@bitter tundra Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

elfin finch
#

Thanks pangirl

static hollow
#

Truth sent them a message and I hope they will respond to me

dense parrot
#

Guys anyone having delay of 3sec while getting in and out of the car....that feels like a frame drop

willow drum
#

Hi, I want to say that the game server is very bad, I enter to play on my server (South America), and the ping gets too high, the server disconnects, and everything else, and my internet is working perfectly

night cloak
#

@dense parrot Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

#

@dense parrot yeah, too annoying got me killed 2 times already

grim grotto
#

Guys I have a problem with ping in custom rooms. I get around 40 to 80ms while playing classic match in Asia server, but in custom room Asia I get 450+ms ping. Another interesting thing is that if the custom room is in fpp I get normal ping. Any fix to this thing?

night cloak
#

@willow drum You can run some tests, checkout pinned message for further information.

#

@grim grotto It maybe because there are people from other continents playing in the custom room. Usually custom rooms has more pings than normal ones but not that much.

mint jungle
#

Anyone have the glitch, where, when the match starts, the plane doesn't render? And also because of this, i had to restart the game because the places too doesn't render?

night cloak
#

Hi, my device iphone 6 last update problem all time crash pubg i try redownload i try all trick not work problem new update

#

so basically there is this bug with the spectating where u cant spectate ur friends with a pop up saying "spectator limit reached" made sure that my friend has no one spectating him still it wouldn't work

#

Plss helpp

#

@night cloak Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

#

@mint jungle Thanks for the report, developers are aware of the bug, hope it will be fixed soon! @night cloak

#

@night cloak Lol. It won't change anything

#

@night cloak When does it crash? During gameplay or in loading screen?

#

@night cloak Then why are you wasting your time here?

#

Can anyone tell me when Indian bonus challenge start again?

#

@night cloak in gameplay

whole widget
#

Do we get a banned for using GFX tool?

grim grotto
#

@night cloak but 2 of my teammates didn't have any ping related issues, we all live in the same place. This happened last day too. One more thing, does the ping of the host have any influence on the custom room created?

jovial wolf
#

.gfx

night cloak
#

Can anyone tell me when Indian bonus challenge start again?

#

@whole widget Probably.

#

@jovial wolf u can't use the command

pulsar prism
#

I can’t play classic match, I can’t jump from plane, tried repair game and restarted iPad still nothing. Any solution?

night cloak
#

@night cloak There's no information.

mint jungle
night cloak
#

@pulsar prism devs are working on it

#

@pulsar prism it’s a common bug please consider reporting it in game

pulsar prism
#

Ok ty

night cloak
#

@mint jungle Yeah, there are rendering issues. Let's wait for a patch.

#

@mint jungle it's already reported

mint jungle
#

Alright, just wanted to give proof.

night cloak
#

@pulsar prism There is no solution because Tencent doesn't know anything about bugs and glitches

#

@night cloak heyy help im in gameplay crash all rounds

balmy trench
#

They fixed the Door glitch.. but the lag still persist.. when you jump from the airplane, When enemies are near.. we can't even engage people when this lag is there...

whole widget
mental dove
#

In this update you have mentioned "Emulator detection enhanced to stop emulator players from being matched with players on mobile devices" it means hereafter emulator players cannot play with mobile players ???? Are you sure you fixed it?? @night cloak

mint jungle
#

Same thing happened with me lol @whole widget

night cloak
#

@mint jungle what happened

whole widget
#

It happens with me everytime i play🙂

mint jungle
#

That ss Loverian sent? @night cloak

night cloak
#

@night cloak Since, you already reinstalled the game, it's most likely an in-optimising issue after the update. There will be a patch soon. Developers are working on it. Please be patient.

#

Pls fix this crash happy nice day

#

@mental dove Since developers mentioned it in patchnotes, it's likely they improved the detection engine. However, there could be still this issue as there are many people bringing new kind of exploits every once in a while.

olive wyvern
#

@mental dove I’ve upped my settings/sensitivity speed, helps compete a lot.

dense parrot
#

@night cloak and what about my issues 😢😢

night cloak
#

@dense parrot The issue has been reported.

dense parrot
#

Thank you so much...now i'll just wait for the Patch please be aware of the Plane drop frame drop too and the ping goes high all of a sudden like from 102 to direct 900+ and then normal back again...and that's on SMOOTH AND EXTREME GRAPHICS @night cloak

strong ore
#

Dude, why my update is around 2gb, while my friends is just 500mb :(

night cloak
#

OwO what a strange bug. We should bully it :3

#

@strong ore In your case, it redownloaded the whole game from scratch. The reason is unknown

strong ore
#

Hollymolly

lean crescent
#

👀

#

Rendering problems help me :/

night cloak
#

@lean crescent Many are facing and devs are working on it. :/

lean crescent
#

😦 This has been since season 4

#

😭

jovial wolf
#

When is the estimated hotfix release

noble scroll
#

@strong ore desinstall and instala again

jovial wolf
#

Been more than 40hrs

pale panther
#

Any way of fixing not being able to exit any vehicles? or will we have to wait for the patch?

noble scroll
#

@pale panther Wait.

pale panther
#

Alright

night cloak
#

Can't estimate a bug fix time. Since it involves detecting the source of bug, and all the other things.

#

@pale panther Patch it is :/

jovial wolf
#

Months? Years? Decades? Oh yea surely Century

ancient gorge
#

lol

pale panther
#

Damn, my whole team aswell as me got stuck inside a vehicle :x Thanks for replying though

noble scroll
#

Billion of years

jovial wolf
#

Until blackhole comes up😂

neon hound
#

Any news of when the pubg update of Vietnam comes out?

sterile hearth
#

@night cloak I reinstalled it...
It doesn't work

olive wyvern
#

Lol

sterile hearth
#

It just stopped working

winged oak
#

any news as to which whn pubg m updte comes out for pakistani app store?

grim grotto
#

@night cloak abt the custom room ping issue I'm having. So my friends created another custom room to test only added people who lives in India. Nothing is changed for me still that 450+ms.

noble scroll
#

Too many people leave the game because of bug

#

@winged oak the up date sucks

neon hound
#

Any news of when the pubg update of Vietnam comes out?

night cloak
#

@sterile hearth Try installing the old version 0.11 from pubgmobile.com and see if the update is causing the issue or something else.

sterile hearth
#

?

#

Ok?

night cloak
#

After update my game isn't working properly it's has following issues:
1 It frezzes sometime when I jump out of plane.
2 When I try to get in and get out of car it lags and take 1 to 2 sec to do actions after pressing button.
3 Ping issue

#

@winged oak It should be out in all app store countries by now.

winged oak
#

@night cloak ill check

night cloak
#

Someone help me

#

@night cloak Developers are aware of the bug, hope it will be fixed soon, please be patient.

ancient gorge
#

We all are waiting for a patch to gets release @night cloak .

night cloak
#

Everyone has same issues?

pale panther
#

Most people, yes

sterile hearth
#

I'm just gonna stop playing
Rip u lost a player

pale panther
#

Nothing can be done until the patch i guess

night cloak
#

Ohh I thought my device can't handle he anymore

pale panther
#

Lol

grizzled saddle
#

Spectator mode is just stuck on the player running

ancient gorge
#

Leave the spectator mode alone, the basic gameplay isn't even possible as of now.

somber ridge
#

anyone here facing plane glitch?

#

I cant play a single match due to this bug

olive wyvern
#

Yes there aware

#

@random cradle

spring flame
#

Restart the game @grizzled saddle.

#

This bug has been reported the the developers @somber ridge. Please wait while they fix it.

somber ridge
crimson jasper
#

@somber ridge that happened to me yesterday

somber ridge
#

couldnt play a single match after the update

#

How did it fix? @crimson jasper

olive wyvern
#

@somber ridge might be on there end

crimson jasper
#

Luckily I was in arcade, but I finally landed when the plane spit me out and I turned off my wifi and went to mobile data

somber ridge
#

What do you mean by end?

crimson jasper
#

Then after like 30 seconds everything randomly went back to normal

somber ridge
#

I moved from Ace to Crown 5 due to this

olive wyvern
#

@somber ridge server side

somber ridge
#

I waited for a whole match but nothing happened

crimson jasper
#

Lol U dropped 5 ranks and kept playing?

somber ridge
#

Thought it would fix this time

#

lol

#

Never Give Up

crimson jasper
#

Dang report it and hopefully u can get ur points back that's bs

somber ridge
#

I reported it more than 10 times

#

I guess its a bot handling the reports

sturdy dirge
#

Guys

olive wyvern
#

There’s emulator problems they know it

somber ridge
#

It isnt emulator problem

#

I tried on mobile too

exotic flint
#

@sturdy dirge This will download whole game.

noble scroll
#

@@olive wyvern same problem on s9

inland vault
#

hey dudes

#

in this new update how can i customize my wheel chat_

sterile hearth
#

Settings

#

I stopped playing this game rfn

night cloak
#

What is the best way to suicide?

sterile hearth
#

Nade

night cloak
#

That's not going to be painless though.

#

A painless way to die.

#

Man lives in North London, I can hire a bunch of road men to shank me

safe oyster
#
  1. Put a car into the water.
  2. Throw a Molotov and a Grenate under the car.
  3. Join the car fast.
wind frost
#

I can't complete the cake quest

#

Because it stop spawning the cake I can't find it

safe oyster
#

A very painful way to die is, fighting pro enemies and killing them. Then u have like 5 HP and when u try to heal a bot comes and fired u with a shotgun. That is a very painful way to die.

acoustic basin
#

Please help, my fb id got scammed . And my pubg account is linked to my fb id. Is there any way i can de link my fb account . I can show proofs that my fb account is scammed. Please help its very urgent.

safe oyster
#

@acoustic basin link your pubg account with Google play so u won't loose your pubg progress

after, try looking fb and go to applications, find pubg and remove it. that should do it

cunning crown
#

Uhm, I cannot open the game. It says opening resources and then crashes.

hollow spruce
#

Hello developer . your game is broken . 😂 😂

night cloak
#

@cunning crown please provide us with screen shots so we could help you more

#

@hollow spruce please refer to #pubg-mobile, as this channel is only a support channel

sage bluff
#

Hello I'm a player from Bangladesh Region. Recently after 0.12 update me and my clan mates are facing various bugs in game which is too much irritating. For me it's the worst update of PUBG Mobile. I am writing down the bugs below...

  1. Takes too much time to load graphics on Lobby
  2. Plane disappears all on a sudden and if i follow my teammates they jump at the right place but I'm stuck on the sky.
  3. If number 2 bug happens you land after 2 minutes without any parachute
  4. You can't see your teammates can't pick up guns can't see enemies and teammates disappears from map and also from the Name Hud.
    5.Lags and Frame Drops increased twice.
  5. Ping goes upto 968 all on a sudden from 100.

That's the bug 70% of the user from Bangladesh Community is facing. I hope you will fix the BUGS soon or else the number of uninstallation of PUBG mobile will increase day by day. Your well wisher wink

#

@night cloak ok..thank you so much 🙂

night cloak
#

My hotkeys are not working enemies ahead and I got supplies in pubg emulator, how can i fix that it's already in order and already in classic voice, pls heal its really hard

#

Where is the 0.12 update for the vietnamese version 😡

#

Man after this update i have a s.hit ton of fps drops while parachuting, am i the only one?

native sigil
#

I bought the prime subscription but it's not activated money got deducted from my bank account. Someone help

night cloak
#

@native sigil it can take up to 1 day to receive it, i got mine after 13 hours

broken sierra
#

I got mine instantly 😎

#

Thanks to error 403

night cloak
#

Any way i can post in videos/ clips channel? Just posted my first video on YouTube yesterday

lime juniper
#

Only official content creators can share content in #481199180967051294 and #481199198025416725, @night cloak. Please refer to subpoint 7.2 in #481198147478224896 for further information regarding the content creation program.

You can share gameplay video clips that are shorter than three minutes in #481199256187699215. To do so, please send your gameplay video clips privately to any moderator or administrator for review.

night cloak
#

We'll do, thanks

stable ether
#

I have issues right now
I don't care about the server lag
But there delay whenever I enter car ,and when plane take offs

wet quarry
#

When is the update coming to emulator?

heady jolt
#

When I restart the app when in a game, after entering everything goes way off I can't even verbally explain it

wispy matrix
#

@stable ether its a known issue, no fix for that yet.

worldly spindle
#

Fix the stupid delay when we get in and get out of vehicle

mossy mango
#

There's a new bug that I just found, it's a bug that makes the game play the music from the lobby when I was in a match

wispy matrix
#

@wet quarry tomorrow

stable ether
#

😣

worldly spindle
#

@mossy mango bugs

wet quarry
#

@wispy matrix ok thanks

worldly spindle
#

We need bug fix patch

weary ermine
#

Please help me pubgm devs

worldly spindle
#

😩 😩

boreal crypt
#

Anyone Fluctuating fps/lag while getting in / out of the vehicles

stable ether
#

@worldly spindle
Which phone bro?

worldly spindle
#

@boreal crypt yep bro lagging

#

@stable ether every low end device is getting this bug

stable ether
#

Yeah I know I just wanted to know which phone u using
MiA1 HERE

boreal crypt
#

We need patch asap. I lost so many points in this update

stable ether
#

Good I have a secondary phone but still it needs to be fixed

heady jolt
#

If you restart app while playing a game , after re entering the game anyone facing any problems?

royal grove
#

@boreal crypt yep bro

night cloak
#

I just googled meaning of pubgm and it translated TRASH 😑

royal grove
#

@night cloak Lol 😂

night cloak
#

Game is so laggy 😑😑

#

UC Cash available at cheap price

#

@night cloak i don't buy cheap things 😏

thorny wagon
#

When will the game improve?

royal grove
#

When the world end @thorny wagon

#

Why pubg ur bulling us

half depot
#

Any admins online ??

#

Or mods

#

I am so pissed offf

#

This game is so laggy noww

royal grove
#

Same bro

half depot
#

@vital sluice

#

@royal grove they said anything about it ?

royal grove
#

Nop

half depot
#

Ahhhh uninstalling 😠 😠

night cloak
#

I have fps drops bigtime while dropping with the parachute

broken sierra
#

@half depot i know its laggy but we can't do anything you know,
I hope devs are doing something

half depot
#

Yaaa and when I dropped I just died and there was nothing on my screen

broken sierra
#

Even the high fps are like low fps

royal grove
#

@half depot yes bro same condition 😭

half depot
#

iOS is not suffering at all

night cloak
#

Is there any way to downgrade an update? 😂

broken sierra
#

I don't think so hahah @night cloak

#

@half depot everyone is suffering

night cloak
#

It's unpleyable after this update

umbral whale
#

Laggggg

broken sierra
#

Yes it is i know, but we can't just pick up a wrench and slam the game with it

half depot
#

I was so happy when I heard they are gona fix it buttt

broken sierra
#

It's become worst
I know

#

And we have to deal with it man

lavish wing
#

I want Devs to release a hotfix for all these bugs

#

Idk if they even care

broken sierra
#

🤷

royal grove
#

F##k this update 😠

broken sierra
#

Mhm

lavish wing
#

Whom to blame Tencent or Lightspeed?

broken sierra
#

Anyways that ping issue is fixed finally

#

@lavish wing bluehole

lavish wing
#

Nani

#

xD

broken sierra
#

Original devs of pubg are bluehole

balmy coral
#

@lavish wing krafton game union

broken sierra
#

?

balmy coral
#

krafton game union is handling PUBG now

lavish wing
#

I have reported an issue to the customer service but no response yet

balmy coral
#

😂

lavish wing
#

Supercell is far better I think

#

Used to play CR and Coc

broken sierra
#

Ewwww coc and cr

somber ridge
#

Crafton handles PUBG PC and tencent handles mobile

willow dune
#

#chat plz

balmy coral
#

@somber ridge they handle pubg mobile too now check their logo when u start the game

noble scroll
#

Bluehole Changed the name

thorny wagon
#

I want Devs to release a hotfix for all these bugs

mint jungle
#

Lol, i ain't playing till they release the goddamn patch. Peace.

blissful leaf
#

When evo ground will be unlocked?

vital wraith
#

My player doing nonsense things .. move itself and stuck near walls like magnet. 100 out of 1 it move with camera.

patent nymph
#

We have a problem which is that the game takes a long time to work and the ping rises suddenly with the speed of the net good

drowsy bluff
#

what are these eggs for ?

blissful leaf
thorny wagon
#

Pubg Mobile should fix errors in the 0.12.0 update as soon as possible. Otherwise, they will lose a lot of players.

drowsy bluff
#

@blissful leaf its only for third person

mint jungle
#

@blissful leaf It's available on TPP

drowsy bluff
#

not first person

lone plaza
#

Soon pubg mobile gonna be a dead game

blissful leaf
#

Oh thank you :)

lone plaza
#

Waiting for cod mobile

mint jungle
night cloak
#

@drowsy bluff how much you spent to get that m416 ?

thorny wagon
#

Nice bug nice 😶

night cloak
#

anyone can help?

spring flame
#

Only if you'd put up a question @night cloak.

thorny wagon
spring flame
#

If you happen to come across bugs ingame please report them. For help on how to do this refer to FAQ 5.2 in the #481198147478224896 channel @thorny wagon.

mint jungle
#

Bruh, I'm having the same issue.

night cloak
#

@vital sluice @night cloak @spring flame @night cloak yesterday was happy today no!! i redeemed 5 cards of Google play but no rewards in game 😑😑

spring flame
#

Did you use the link provided in the website?

royal grove
thorny wagon
#

@spring flame thank you

spring flame
#

This is a known issue @royal grove. Please wait till a patch is released.

night cloak
#

@spring flame what?? they said from your Google account of the game

royal grove
#

@spring flame but when

mint jungle
#

Um Pixel, will the patch be available within a week?

dapper hill
spring flame
#

I haven't tried/read about it @night cloak, I won't be the best person to help on this.

night cloak
#

😑😑

spring flame
#

The patch shall be released very soon, Thanks for your patience.

lone plaza
thorny matrix
#

Same thing happened with me too

dapper hill
mint jungle
#

Seconded.

thorny matrix
#

I lost my crown points ;_;

#

Sad life

mint jungle
#

F.

night cloak
#

@dapper hill @lone plaza @royal grove full clean install will avoid you those bugs i yesterday was taking with admins in this topic

lone plaza
#

Same either, failed went to Ace

spring flame
#

Please refrain from talking about the plane issues, these issues are known to the developers and a patch shall be released very soon.

dapper hill
#

please tencent/lightspeed and quantum/PUBG

lone plaza
#

@night cloak ok later i tried it

thorny matrix
#

Pls tencent fix it asap

#

Cant play classic mod now

#

:(

royal grove
#

:(

spring flame
night cloak
#

@lone plaza also if you are on Android enable force hardware 2d 3d

#

@lone plaza via developper settings

dapper hill
#

bug.server down.please fix

latent widget
thorny matrix
#

I twice reinstalled the game ;_;

spring flame
#

Repair your game when on the loading screen @dapper hill.

thorny matrix
#

Repair screen fades fastly

spring flame
#

Turn off your internet and then open the game @thorny matrix.

latent widget
#

Any Admins here ???

thorny matrix
#

Cant even do that

#

Ok Pixel-Sama

exotic bluff
#

@latent widget What’s the issue?

dapper hill
mental tide
#

Hey guys ever since the update my game keep crashing 2-3 times each game

#

Anyone facing the same problem?

dapper hill
#

bug spectate friend

mental tide
#

It’s fine before the update

pale panther
#

Alot of people are having issues, i don't think anything can be done until the patch is released

dapper hill
#

ok

spring flame
#

Restart the game @dapper hill.

mental tide
#

So some other people also experiencing crashing in game?

fast tundra
#

I am facing the plane bug plzz help me

dapper hill
#

ok sir

scarlet lark
#

Yup crashing fairly regularly

dapper hill
#

hihi

thorny matrix
#

Lol seems like tencent does not test game , in the time of updating xd

spring flame
#

Clear App Data & Cache @mental tide. Let me know if it works.

fast tundra
#

Help me about the plane bug no jump from plane bug

mental tide
#

Repair the game still the same... might have to wait till next patch

fast tundra
#

Plzzz

royal grove
#

Plz fix the bug

mental tide
#

@spring flame have it work for you? Also will it reset my control setting?

scarlet lark
#

How did they leave out “if spectating” “then friends aren’t still idle”. Wow

spring flame
#

Kindly refrain yourself from talking about the airplane bug, The bug is well known to the devs and will be resolved soon.

royal grove
#

@night cloak ok sir

thorny matrix
#

I'll watch IPL

mental tide
#

Let’s hope next patch will fix crashing bugs... cuz atm that’s the only problem for me

lavish wing
#

Today's match is done @thorny matrix

thorny matrix
#

Yep mi won xd

mental tide
#

Trying to train for the tourney but this bugs ruining it for me

spring flame
#

Please don't have offtopic talks here. Move to #chat

lavish wing
#

@royal grove does player die falling like that?

latent widget
thorny matrix
#

Nope

latent widget
#

That’s the issue

royal grove
#

@lavish wing nope that's the issue

rustic verge
#

I didnt get battle points. I taken the beta survey @lime juniper

royal grove
#

@lavish wing i just can't get rid of the plane some time

lime juniper
#

They will be delivered later.

latent widget
#

Ik but still

rustic verge
#

@lime juniper ok what about indian bonus challenge .is it gone? Or will it come back soon

lime juniper
#

No clue.

latent widget
#

It’s part of the game

heady jolt
#

Tencent gave any statement about when the hotfix or regarding bugs 0 .12

sterile hearth
#

@lime juniper my game ain't working

rustic verge
#

Is there any bug fix update comming? @lime juniper Bro

lime juniper
#

Soon.