#questions
1 messages · Page 413 of 1
@night cloak Dont think so everything else is working as it should
i got the same issue on both thats the prob xD
yes i did and it didnt work either , and i've also tryed several times on both mobile and Emulator @night cloak
Facebook login is not happening. Any issues?
@keen scroll @unkempt arrow check pinned message, please!
what the hell is happn8ng
What @bronze gorge
Can you read the messages literally above you
lol
Dear Players,
the Facebook-Login-servers are down, please wait patiently until they are up again or use your second linked social media-account, like Twitter, WeChat, Google Play or Apple Game Center. If you don´t have linked a second account, please link a second one after you can login again. Facebook is working to fix the issue as soon as possible!
so, twitter will work??
@keen scroll right? My favorite streamer's custom game is in 15 minutes, plus I haven't checked in at all today and I'm 4 months into the 180-day consecutive login achievement :(((
@onyx cairn ok when google glitch come google gived you money of your loss
Now my loss is 15rs give me on paytm or else i go to police
@night cloak I don't have an alternative, guess it's my fault to not have anticipated this problem
Yeah you should always have 2 social medias linked
Sometimes your FB might get disabled
Lmao they should have a disclaimer on first login
No
No?
Anyone having issues with login in with facebook
@leaden atlas everyone, unfortunately
@leaden atlas Dear Players,
the Facebook-Login-servers are down, please wait patiently until they are up again or use your second linked social media-account, like Twitter, WeChat, Google Play or Apple Game Center. If you don´t have linked a second account, please link a second one after you can login again. Facebook is working to fix the issue as soon as possible!
I shot a guy 10 shots but he not dead
What does it mean ?? (Ss)
Nah it's good enough. Lower damage dealt to compensate for its non-existent recoil
Wat do u mean?
Hey I have a problem
I havent used third party app. I swear
Please help me
It’s suk more than a pistol
@exotic sandal just because you shot 10 bullets doesn't mean all of those 10 bullets hit your opponent.
@night cloak
Any help me
@night cloak dude just tell us your problem and whoever with a solution/suggestion will come up
Maybe it missed
Btw u can just use Game Center to connect it
I used it and it work fine
@trim sapphire pls see. Screen shot up there i cant able to login after that message
Help me
@night cloakDear Players,
the Facebook-Login-servers are down, please wait patiently until they are up again or use your second linked social media-account, like Twitter, WeChat, Google Play or Apple Game Center. If you don´t have linked a second account, please link a second one after you can login again. Facebook is working to fix the issue as soon as possible!
Yeah the agent is right Game Center is da best
Maybe, or maybe the internet lagged out, or the game had a bug, or you encountered a hacker. @exotic sandal and thanks for the game center suggestion, though I use Android so that's out of the question
@woven atlas how much time he takes
How about use WeChat it’s good too
@spring barn that's a first. Try logging in with a different account and use that to contact support and ask about it. Remember to include your player ID or in-game name if possible. The support people there have more internal info than we do here.
@exotic sandal yeah, the problem is that wechat or Twitter must be linked before this issue with Facebook came up :(
I have only 1 google id which is being used for this account and as you guys say fb is down so can i ask help via guest acc??
@trim sapphire
I dont have twitter
Absolutely you can
Ok tysm
You're most welcome, best of luck with getting back your account!
I just came back and oh
Rip
At least I’m lucky to connect with my Game Center
Before this happens
will be the fb login saved today ?
coz i don't have any other acc linked and im playing as guest now
😂
hello there is there are any way to unlink my acc from Apple Game Center ?
@eternal hinge
@polar turtle ty ❤
hehehe lvl 1 will be so ez to kill others lmao
@eternal hinge well I think the best thing is to ask apple support for help. To get your account back and change password.
@night cloak theoretically you are right. But I know some people that would say “challenge accepted”.
@night cloak nh its like some one stole my fb acc then he linked the game to his apple acc
i could get back my fb but now he can open my acc too via apple game center !
its like a potato thing !
Why so many people are getting for 10 years ban for no reason "as they have said"
@serene lantern are you even a dev?
They've violated the game's regulations, @blissful leaf.
what's the difference between pubg mobile korean and global?
Korean is better ? @loud shell
Kinda better odds, gun skins in bp crates
Extra vault button
is there any server difference? like good ping than global?
can we link same fb in both?
Yes
Yeah
But you'll start from bronze in KR
Do u have any idea why crates are not available in kr version @grizzled lark (ik you don't provide support for kr here)
is it going to wipe my all gun skins and clothes?
@night cloak, you are getting confused between Chinese and korean version.
Using this software name "Pinger" to decrease ping is safe or not?it's not modifying the game data
No @grizzled lark
Only bp crate is available now in kr version
I can still get coupons
But no crates to open
@cosmic gazelle, won't recommend it to use it tho.
@night cloak, I've very less idea because I don't use Korean version.
Nvm @grizzled lark got the solution
Hey so a friend got banned with the message as seen afterwards and i know for a fact she doesnt cheat or anything and hasnt done team damage or any of the sorts. could someone please clear this up for me?
People snaking too hard?
lmao
@grizzled lark i dont mean to be rude but could you please help me?
I posted it a few messages up if you wouldnt mind
@main moth tbh its lucky that the account has been temporarily banned. Lots of people have had their accounts banned permanently without any reasons. There is practically nothing you can do. There is no customer care tbh
And here no contributors can help you recover that account. Everyone gonna ask you to wait till it gets unbanned
Yeah it said till 9:05pm her time
@main moth, Ask them if they were using vpn or something.
No she wasnt
I dont want her to go play another game and get perm banned though from what i hear several temperary bans can result in a permanent
lasting up to 10 years supposedly and i mean no offence pubg isnt THAT good
@grizzled lark Would it have been she triggered an anti cheat software?
@main moth, like?
Her and I both have an average of >200ms so that mixed with jiggle lean peaking may have contributed to a bullet hitting through a wall?
Im in Australia and play NA so i get high ping and she lives somewhere (not america dont want to disclose for her privacy) and she experiences 200 ping or higher as well
No offense but seriously even if it gets permanent ban, all you can do is file claim. And if they unban it in 14 days, its good else forget about that account. As i say there is no way to directly talk to any customer service and tell the real situation.
@bronze yarrow, Bro can this be possible?
I assume it'd be an auto cheat
Ive moderated systems before and seen this happen, ping can look really damn sus sometimes
Hell im sure ive eaten bullets and shot through rocks because of ping
How Can I fix ping problem on sunday (India)
@main moth that would be desync imo. Has been at its worst this season
Any ways to fix it? VPN's or?
Vpn not working for me
@night cloak wallhacks everywhere on emulator servers
@main moth just select a server closest to your location
It's so annoying in Sunday
@open light yea I've tried Getting 800+ everytime
Cya!
@grizzled lark what?
Why pong me :/
you asked whats wrong
@bronze yarrow, The person says they got a ban using an anti cheat software.
@surreal mica thats server issue. No fault at your point unless your internet isn't working well
No..?
I said that i believe the reason she got temp banned was due to an anti cheat software i assume PUBG to have
I understand now
Honestly no clue
She was leaning and jiggle peeking with 200ms on the North american server
For info
Pubg doesn't have a definite criteria for banning. There are lots who have been banned for using gfx tool. And here is my squadmate who has been using it for 2 seasons and hasn't been banned lol
Thats the error message she got
Lol another ban
btw
Lemme check my account in that case xD
Why a ban?
The anti cheat in Pubgm is quite sensitive
it can block your account for the small reasons like high ping to avoid thoe people abusing the low ping
sorry for my slow typing i'm having keyboard issues
What's wrong
@bronze yarrow well these days ping issue is being caused more by pubg servers rather than our internet connection
sometime's it is packet loss
Will this happen again? I was disconnected out of my ongoing game man
Idk what's the problem with the game. I have done several ping tests and my ping is about 50-60. When i play on emulator it is about 80. But on mobile it pops to 180 continuously. How is that my problem lol?
@night cloak you will need to connect to Korea through VPN then open game for crated
@open light Do you use the same connection on both mobile and emulator ?
@open light On mobile many other apps like Whatsapp keep running in the background , even if you remove them . That's the cause for the difference.
@open light there are no "ping tests" lol. How do you think ping works? If you have a ping of 150+ constantly, then the problem is on your end, either your internet speeds or your isp's routing techniques.
My name in PUBG Mobile 个mUAツ Dodik个 Hello, I do not understand what the matter is, why was my account frozen? What it is? I didn’t do anything wrong, I just wanted to play on the emulator, but your official emulator doesn’t support macbook and I had to download another one, but I immediately received a message about freezing! How could this happen, you caused me great inconvenience with this! I'm just mad!
@bronze yarrow ^
It is a bannable offence to use third party emulators @regal moth
@serene lantern yes i use same connection for both of them. And by ping tests i mean by using several sites available on the internet by selecting the city closest to my place.
@open lightThat is different thing
Again, I don't think you have a clear understanding of how ping works. It is basically server response time. So there's no point in using these sites to test your ping because it's not testing with the pubg server but the random server you selected.
DEAR PUBG COMMUNITY!
I just now learned that you can not run your game on an unofficial emulator. The fact is that I have a macbook and there is no official emulator yet, I didn’t have information that it is impossible to blow this. I watched a video on youtube that people run pubg mobile through a memu emulator and decided to try it myself. And then he saw that my account was frozen. I am very sorry that I did not know this before, I really ask you to return my account!
@regal moth Its your fault
Contact customer support @regal moth. No one here can unfreeze your account
@regal moth You shouldn't have used another emulator .
@serene lantern alright i get you. But why does it go up only on pubg servers lol? And on emulator it stays 80. But on mobile goes to 180
@regal moth Contact customer support.
@open light On mobile many other apps like Whatsapp keep running in the background , even if you remove them . That's the cause for the difference.
I dont get it. I dont think whatsapp got anything to do with ping. In that case chrome is open most of times i play on the emulator.
@open light it depends on whether the server is close to you or not. The emulator server might be far away hence showing a worse ping
@open light Not only Whatsapp . There are many other apps. PC don't have such no. of data consuming apps.
Compared to mobile players, emulator player are very less, so they probably haven't set up that many servers for emulators. That's the only possible explanation I can think of @open light
Lmao. A single tab in chrome would be eating up.more data than a mobile phone dude
@serene lantern @wraith brook Thank you very much! I already wrote in the support for the mail and the post office, but only I didn’t reply to me (
@serene lantern you are saying the reverse. I get low ping on emulator. But high on mobile.
@regal moth Wait some time
@open light rip. I can't think of anything else then. What's your avg internet speeds?
@serene lantern 30Mbps
@regal moth It would take 2-3 days for a reply . Then also if you don't receive any reply, send another message
5-10mbps is only required for normal pings in pubgm from my observation. Idk dude. Maybe they don't want you to enjoy the game
Wow xD
When is pubg going to work on the Graphics, Textures, and Ultra HD?
never
screeching intensifies
So yeah guys the defrag helped me A lot
how?
now when i land in the game
map opens faster than before
my laptop is faster than before
👍 for the great support and staff and people
@wild moon If Pubg gives that option right now then most of the devices will become unable to handle the game . Many devices will lose their pubgm support.
I can't log in to my Facebook account, so I can't access my pubg mobile account.
NickName: ToWてNinja
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@night cloak Facebook login servers are temporarily down.
My game gets freez everytime in lobby when match finish ????? Why
@woeful nimbus it happens with me too
@woeful nimbus i think that is a glitch in the game.i have also noticed that it happens mostly when my phone gets heated or lags more than normal
Do you play while charging?
@_@ yep
This gMe is trash
Then you shouldn't play while charging to prevent that or restart the game when you get freezed without taking any time
Is that causes of charging ? @_@
Yes i have observed it . It may be a coincidence but i dont think so
@zinc acorn okay thanks
It's not
It happens sometimes regardless if you're charging or not
But if not charging decreases your chances, then do it.
I need help in one thing
Playing while charging doesn't cause more lag lmao. It'll actually reduce lag because more power is being supplied to the processor. It'll heat up tho @woeful nimbus
Hello, until how many character I can go up to when I change my name?
13 or 14
You sure?
Somewhere near tgat
That
But below 14 for sure
That's not the same. There's a reason why people plug in and play on Laptops to get better performance.
A battery can't provide the current that is needed for the hardware of laptop to run at higher speeds
Nope. Over heating will always cause lag, it's universal truth.
A processor can suck upto 35watts alone
@night cloak you ain't wrong either, but that is called thermal throttling
In both the cases, performance will drop
Normal power+heating= portable heater+lag
More power+heating=portable heater+lesser lag(aka better performance)
@rare scaffold it's not that simple. There's much more going on.
Playing games while not charging means you want to kill your battery
@serene lantern did I said simple? But instead of writing an essay on it, we can simply say that both the factors leads to performance drop
Most modern processors do reduce their clockspeed when they get warm to try and cool themselves.
These things has so many names, I'm not aware of p:3
Yep, computer gives headache TBH, but also interesting to learn xD
Not really. I don't have the time to write a whole paragraph on this, but plugging in and playing increases performance (not by much but it's there). There are many factors involved than you think.
Let's move this discussion to somewhere else.
@serene lantern bro, play TGB while not charging, you will see the performance drop, and it will be immense
Come to #emulator-support for further conversations on this
That's what I said. It involves many factors.
@night cloak just ran a Game bench and frames were logged at 60fps for extreme, 50 fps for ultra, 40fps fo high, 35 for medium and 30 fps for low.
@neat turret Trust me there's something very wrong with your benchmark software if you're getting 30fps on low.
The mechanics of the game are terrible, for example, I shot 5 times in the head of the enemy in front of me, it did not die (he had a helmet with 2 levels, M16).
Even though my gun is in automatic mode, sometimes I hit the fire icon and shoots 1 times and this problem is experienced by many friends.
Please resolve these errors instead of adding new clothes to the game to save money.
@soft prawn that is called......Lag
Probably desync actually
tbf I’ve had the auto/single fire glitch when the game was running smoothly on low ping
Ultra running at 40 fps.
@neat turret how does the fps go down for lower quality?
If you guys play on TGB, then you can easily check your FPS by enabling FPS meter in TGB
This can tell you the information about extreme and ultra
I actually checked this information in TGB back in September.
Using a shadow fps counter.
Hmm
Why use third party FPS counter when tgb has its own?
But nvm
The main thing was the information which you collected
anyway what i came to ask was is there a way to switch the mic over to the internal mic? i use a bluetooth headset but when the mic is in use it switches from headphone mode to headset mode which kills audio quality
Uh, I just barely checked it. You just sent me random videos with no FPS counter lol
You see average fps on video details no? That's what my iPad shows.
Nope, just videos.
Here.
Hmm
anyone re my question?
anyone re my question?
anyone re my question?
anyone re my question?
anyone re my question?
jeez why did that send five times
discord is weird
Both are over 40?
Ikr, network lag.
There's not a way @mint tiger
ok
is there a feature request place anywhere?
is there a feature request place anywhere?
because i can’t use mic at all until this is added
(and it’s not that hard if it was open source i would submit a patch myself)
@mint tiger Hey, you have to contact customer support in game for any feature request or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
ok thank you
hi @lime juniper please help me regarding google play gift purchase item because while purchasing gift card its not showing any reward regarding pubg instead its showing another games reward
here is the ss of the reward for another ingame item but not pubg
please help
@supple wasp Are you sure recharge code is same as purchasing gift cards?
Gift cards usually use the terms "Redeem code." Not redeem recharge code.
I think you've to use the code in here: play.google.com/redeem to get the offer.
@night cloak yes we get recharge code via paytm its same
we have to add that in redeem section of playstore but its not showing pubg offer so how can i buy and if i don't get any ingame reward then its waste of money
Go to the link (play.google.com/redeem) and try to redeem the code there, if it's the same. @supple wasp
Is there any help?
@night cloak but in this link oof there is no pubg ingame reward ad 
My phone doesn't charge but 🔋 icon say charging but its still 36%
When i removed it from charger its say charging
@north ermine This support is for pubg Mobile only, for such query, contact with your phone customer service.
I tryed
wth bro its pubg support how can anyone help with your device
Ok thx
@north ermine Go visit your nearest customer service point, they'll gladly help you.
@lime juniper can you please reply and resolve my problem when you come online
@supple wasp May I know where you're from?
@night cloak INDIA
Go to #481199117381533716 and find India. Ask in your local community. Error and others cannot help on since it involves some other things such as "recharge code." @supple wasp
@night cloak that just the name in paytm 🤦
@supple wasp if you do not know that offer is only valid in USA
@supple wasp its also available in other countries i guess. But for now i am pretty sure its not available for india
@rare scaffold Hahahah u rly funny man my ping 40
It's available here in UK too. Maybe it's only available in countries where you can purchase gift cards, not recharge code. @woven atlas @supple wasp
yaa because after reading in #news i thought i would buy but it didn't show any offer so I came here
well the admin should have specifically mentioned before in announcment
The mechanics of the game are terrible, for example, I shot 5 times in the head of the enemy in front of me, it did not die (he had a helmet with 2 levels, M16).
Even though my gun is in automatic mode, sometimes I hit the fire icon and shoots 1 times and this problem is experienced by many friends.
Please resolve these errors instead of adding new clothes to the game to save money.
@night cloak lol you don't know anything recharge code and gift card codes both are same in paytm from where we buy
😑
Then why are you redeeming in different page?
They buy gift code and redeem it in google play store
@supple wasp 👍
👌
🤔
I want Team Pubg mobile
@night cloak Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.
@night cloak
Thanx
Well I bought a Google play gift card yesterday and redeemed it but there was no in game reward
And I live in the US too
Maybe just maybe. You bought another one that didn't had the offer on it?
Just saying
Night sky buged in smooth graphics from 0.10
Balanced + graphics
Smooth graphic
Balanced + graphics
Smooth graphics
I lost ya budy
By mistake I accepted age under 18 years. So I am getting health reminders. Is there a way by which I can revert the option.
same problem for me too @main axle
Hey guys, i would like to ask you whats up with the Vikendi matchmaking? I play on EU and sometimes it takes up to 4-6 minutes
If anyone can somehow help, please dm me, thanks
@polar snow Vikendi is still in beta, so very less people play it. Maybe try playing in a different time. Or maybe select Erangel when the matchmaking is high.
Do anyone know how to unban an account by mistake?
@main axle There's no way.
she was report by my fans
Hey i am trying to play duo fpp in Asia....the match making is worst takes about 20-30 mins to get into a match regardless of the map i select
it means that very less players are playing that map/perspective/server
Guys if I subscribe today and unsubscribe tomorrow, will the subscription end tomorrow itself or after 30 days?
@pearl blade After 30 days.
Ok
If one of my social media’s linked to the game gets deleted is there any way to unlink it from the game because it’s practically useless?
@velvet kindle There's no way to unlink. But you can revoke access of the account by contacting support. So nobody would be able to login to your game with that account.
@open warren You know better.
They surely do.lol I know it's hard to believe they single lil ole me out but they have
Then ask them. Support in game.
At the beginning of season 5 I paid for the elite pass an few days later I was banned when my internet connection changed.
Season 6 I have another account. Paid for elite pass an bought both subscriptions. Next day I'm. Banned
You can actually get a refund from Google Play, since you aren't getting to use RP this season.
Ok so I'm really hot not. But I made another account today
An I get this
Dont log in for over 1 million minutes. WRD
Wth
Does it show when trying to login with a social media account?
😂
@balmy coral Aloha! How can I help you?
No I tried to link it to discord but it isnt
@night cloak i dont need any help 😂
@balmy coral Then move to #chat, this is a support channel.
What do you mean by link it to discord?
I tried to reach them through the game last time an this time as well but they never answer me back
You know like you link a game to Google or fbook
First account hav fbook. Second has google.lol
I'm running out of social media
There's no option to link with discord tho.
You can login using 5 different social media.
Your right, the lil purple one Google games or something
It's not linked to any, it's on guest accoutn
It was play games. It looks almost like discord symbol
No I didnt afraid it would all be gone like she said.
So I can get refunded for all through Google? Even the subscriptions
You get refund only for the things you're not getting to use. Otherwise, it will result in a 10 years ban.
Wow, kinda getting used too. I know what happened this time. I got new phone an opened the game through game launcher to help with lag an it banned instantly. But cant get them to talk to me
They usually avoid queries related to ban.
I sign into Google with a new email an that should work. Just tired of building up to get banned
Yeah thats what the guy told me last time.
You'll get banned again if you do not reinstall the game.
Since it already modified the files.
Huh??
If I uninstall it they will ban me for that
Wow I think imma rules of survival
Nope, reinstalling is a solution to a problem.
Yeah I didnt remove it.
But you'll end up losing your guest profile.
It's only day old
Oh, then just reinstall.
Man the worst part is I lost the friends I had made on those accounts
Some good people
I think the %%%%%%m was caused by the launcher you used.
Yaw have a great rest of your day an thx
Yeah what I figured as well.
Bet i won't use it again. It came already on the phone thought it would be ok
Me too, thank u
Yaw have a GREAT ONE!!! Thz for the chit chat
Whats The Problemmm
Storage : 5Gb free
i reinstalled it nd it still the same :v
@hoary panther Did you try switching network? Maybe try switching from mobile data to WiFi or the opposite?
I did
Last time that happened to me and I checked I didn't turn on my data. Most likely an issue with the internet.
No worries and good luck!
How can I gain permission to make a post in clan recruitment?
@deep beacon please refer to the #discord
And they will help you as soon as possible there you can request to post in clan recruitment
Can I get banned if I do the vpn thing to get the ump skin???
@meager moss You won't get banned for using VPN, but bypassing such restrictions to get regional offers is something the game don't want you to run for, so, we don't recommend doing that.
@night cloak Ya right
@night cloak ok thx
516218827 this is ID and I am 18plus in age! Someone help me remove the health reminder? Unknowingly I pressed Yes! 😞
It’s been 5 month since iPad Pro 2018 released when will you guys fix FULLSCREEN Problem ? Pls it’s my request I just wasted so much money on this Game ( 1000$) and I can’t even play it Pls Fix FULLSCREEN Problem
@neon patio
516218827 this is ID and I am 18plus in age! Someone help me remove the health reminder? Unknowingly I pressed Yes! disappointed
hii guys...
Can someone help me out please?
with
Yes ofcourse
Health reminder is for Indian players
Please read this channel's pinned messages for further information, @quick hollow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
wow @lime juniper
on what?
You shouldn't tag 403
I am not sure what else you expected me to do, @tacit kiln.
When it's not needed
@lime juniper no no noo I just said "wow" cuz I was impressed xd
sorry
(。>ㅅ<。)💦sorry…
@lime juniper can i ask you something?
No need for apologies. Have a most pleasant day.
thank you
Of course, @night cloak: feel free to.
@night cloak sad!!! 😞😞
@lime juniper we will have custom scopes in the next update of PUBGM?
Was this available in this beta version?
yes
Then the answer is yes.
Ok thanks
👌
You answer no less perfect: no worries. Thank you for your support.
K.
@night cloak Unfortunately, there are several devices not getting the full screen support. Meanwhile you can zoom in the screen a lil bit on your iPad before playing. It's unnoticeable while you're in a match, if you customise the controls a lil bit.
I need some answers
will it delete my account too ?
my account is linked with Facebook and Twitter.
due to lot of spams from friends I will to unlink from Facebook
No. It will only revoke PUBG Mobile's access to your Facebook account until you decide to grant permissions in the future.
So nothing can be done with my health reminder issue? 😢 That's it then?
Will mt friends be able to see me in their friendlist
It is not an issue, @quick hollow: it is completely normal. You can play again later.
Yes, @lucid anchor.
@lime juniper
I added 325 UC worth 399₹ but it didn't update in my account
@deep needle try to reconnect
@lime juniper I know but it feels irritating most of the times
Try to log out and in of your account and restart the game and/or your device, @deep needle. If it does not help, wait and try again later, and contact the customer service if the issue persists.
@lime juniper I contacted customer support but got no replies
They will reply as soon as they can. Bear in mind the total number of support requests they process every day.
@lime juniper It's been 10 days.
Can I transfer my account content which has no reminder like just overriding other account with my old one? Is that anyway possible?
Try to send them a reminder, @deep needle. That is all we can advise you to do.
@quick hollow no the only way is to delete your account and do a new one
@lime juniper Ok
But you will lose everything @quick hollow
I need help with my ping
Recently bought the iPad mini, and I’m having like 500-900 ping when enemies are close or I hear gunshots
Idk how to fix it, this happens only on my iOS devices, Android are okay but not compatible with the game
Please @ me if you have the solution ty
Try to factory reset your iPad network settings
I did everything, nothing works
Settings>General>rest>reset network settings
@earnest skiff are you sure it’s ping lag not frames ?
It’s not frame drops
I did it dude, it’s still the same
My internet is not crap btw
@earnest skiff i recommend you to contact your Internet Provider
I get 20 ms on android devices
Well I can’t help you farther, if you don’t have your dashboard login access to your router, I recommend you to contact your internet provider and report it
Ok thank you tho
Your welcome
When is the 0.12.0 update comming out?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@storm flume k thx
Anyway to report a hacker?
@silent ferry It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players.
Why is the prices in the shop so sky high
Damn I wish I knew, this guy shot me through a house
@regal jungle It's actually the same since the game launched.
@silent ferry You can always report in the future.
😭 ok thanks
@regal jungle Not all of them are expensive. You might find cheaper options in shop section.
@night cloak k ill look in the shop
Will you guys add weapons back in the shop like before? There used to be like a gun skin every 6th day and they where only 360 and 450.
@regal jungle please check the #news and check the post regarding the update. You will find every single detail there
Hey, I can use a VPN for play or is motive for ban?
@wary elk You won't get banned for using VPN, but bypassing game restrictions might get you banned.
Does anyone know when the conquerer league reset everyday?
It says 00:00 and I'm ranked around 450 still no conquerer
@grim grotto it resets everyday at 00:00 Server time
You Must adjust that to your time zone
@night cloak I mean, this skin weapon is only on Thailand store so, I can buy the skin using the VPN?
@night cloak server time is utc right?
@night cloak nvm it refreshed right now
And I'm conq. So happy xd been playing since release and this is my 1st time reaching conq
@wary elk In this case you might get banned because your bypassing such restrictions to get regional offers. Which is not welcomed by the game.
yes 00:00 UTC Midnight @grim grotto
Uhm... Ok 
🤔
🤔
Uhm
When you claimed the skin?
Yeah, I mean, I got support but... I dont put my account in risk for a skin xD
Btw, thanks for support
@lime juniper My account got banned for 10 years for violating game regulations. I haven't done anything wrong as mentioned in game. Is it because other players reported me or due to gaint glitch which are not mentioned by PUBG but youtubers say it can happen? I'm in ace in Asia. If I can contact any Tencent official it will be greatly appreciated. As I haven't recieved any real response through in game customer service or email.
Please refer to FAQ 2.12 in #481198147478224896 for further information, @void pine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
As I said I am innocent
Time to contact Tencent Support 😬
How can I give proof of my innocence. I don't have the entire log of my phone.
"Get Google Play gift cards from your local retailers and get rewards in PUBG MOBILE!"
it's works for Russian players ? I want to buy one card for myself through my PP. Will I get rewards in PUBG MOBILE?
Actually I have 600 UC in my account
free cake
I want to speak to some Tencent employee about ban. Please help.
Crates are clear scam bro I only invested in RP
Customer service is controlled by bot. I need to contact a real Tencent official.
Gift card @night cloak
Omg gift card
It's a reward for buying gift card
Yea
It's some offer check #news
@night cloak
@void pine It's real not bit.
If you spend 50$ or more you get better rewards on PubgM but android play store card.
I don't need you to gift me.m from my understanding you get it through using a Google play card 50$ or more
How do I fix pubg from freezing when there is car nearby driving? I have tried the way where you have to press the third option of repair. Dosent work
@wary dune thanks.. tomorrow i will buy Google play cards and if i don't get those rewards believe me pubg i will make the hell on you because it's not my first case
ive seen this said more times than the population in singapore and yet i havent seen hell on pubgm
rofl
rofl indeed
Please avoid going off-topic. You can have unrelated conversations in #chat.
So I have a pubg mobile account and I want to link it to my pc but google play is unavailable on the emulator and I want to link my twitter account but Idk how I have tried logging out and signing in with twitter but it just makes a new account (sorry for the long message)
G.n
How do I fix pubg from freezing when there is car nearby driving? I have tried the way where you have to press the third option of repair. Dosent work
@grim spruce you need to have strong internet connection because game starts freezing if it shows red wifi like symbol in game then it means its going to be freeze and have some render issue
I can use the vpn (which brings the default cell phone network settings) to get the skin or improve the ping, or ban me (I think that being the vpn of the cell phone should not but better ask xD)
Anybody know how to ads on emulator
@supple wasp it’s not internet fault
Hello, @iron moon!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
why does my ping spike to red 900+ ping ms when theres enemies close by? this causes me to lose firefights
@karmic harbor are you sure that it is your ping not your FPS?
nah its my ping i do get choppy fps also though
Pls Nerf grass
@night cloak turn your graphics down 🤦🏼♂️
@sullen talon I'm on the lowest possible
#feelsbadman
Add cow into the so that in sanhok I don't have to worry about any snakes
Play Miramar then
Then buy an Xbox or a PC then mate idk what else to tell ya.
Update 17?
I have an over ear headphone. I can connect it with bluetooth. but when I connect it with bluetooth, I noticed that the sound comes after 1 second. I mean there is a delay of one second, but if I use wire then its ok. As a result I can't Play PUBG Mobile using bluetooth.so how can I fix the Bluetooth Problem? As 1 second is important in the match..
sir my game is so laging what can i do
This is the support channel, not a place for trolling. @sullen talon
If you experience lags, refer to #481198147478224896 1.2/1.5 or try to repair the game client @stray anvil
@night cloak are using android or iOS?
@onyx cairn sometimes I just can’t help myself mate😂
Move to #chat or the other channels.
gears of war alert noise
@onyx cairn sir i do all think but its laging in mobile i cant move and not play smothly
Which device are you using?
Did you checked #481198147478224896?
@here Left side fire button sometimes doesn't work at all and sometimes when u keep it pressed it just fires a single shot.. Does anyone face the same problem? Any solution to fix this?
You can find some users who reported the one shot bug in #555492558428700682 , @maiden cypress. You can add a 👍to the report .
Bruh how do i get a stolen account back
Hello
PUBG mobile 0.12.0 when coming
@outer lance how did you register your account? Via Facebook, Twitter, Game Center or was it a guest account.
@night cloak please refer to #news there you will find a post regarding the upcoming update. Till now there is no specific date.
@night cloak signed up with facebook but someone hacked it
But before this i linked my gmail account to it
It gave me an option to do tgat
But dies it even matter?
I love my icecream
@outer lance try to recover your Facebook account
I already did whoever has it change everything on it
Did you link your Facebook with your gmail or pubg with your email ?
I'm from 🇦🇴 🇦🇴
@tardy bolt this is not a public chat please refer to #chat
I linked my pubg to my gmail
@outer lance well I can’t help you farther. The only solution was to recover your Facebook and you said it’s hacked. Try to login with your gmail, you mentioned above you have managed to link it with pubg.
Try to contact the ingame customer support
Imma just delete it entirely than
Or try to
What tf why cant u just be able to unlink yhe account that actually make sno sense
Cant u sue a person if u had money on that account?
😭😭
@outer lance like I mentioned above try to contact the ingame customer support they might find a solution and help you recover your account.
You can only unlink your account when your signed to your Facebook itself
Sorry to hear that.
Can we link our accounts to more than one social media or can we change them from facebook to twitter? 🤔
@night cloak you can link to 2 social media accounts as far as i know
Once linked you cannot unlink
#481198147478224896 2!^^
Tell himFaq2.3 @woven atlas
Hes gone i guess
Oh thanks and sorry, just noticed the faq. Newbie in discord.
The payment has been cancelled. Your account is at risk... getting this error each time I click on any purchase
Help
@night cloak I guess one of the administrators deleted your post already in the previous chat. We do not accept scammers and any type of violence here.
@pearl blade did you link your account?
Is it linked to any social media account?
It might has something to do with the UK stepping out the EU. the Google Payments terms of service will be offered by Google Ireland Limited instead of Google Payment Limited.
Some people already paid and they didn’t receive anything due to this. I recommend you to wait and not do anything till this problem gets solved. In case your money got already deducted please contact ingame customer service or google.
There was a glitch while they were switching services and people abused this glitch to get 8100 UC for free
That’s why the service might be stopped for now. And for the people who are trying that glitch when you do it you get your money deducted.
Hello, one of my friend has download the pubg mobile official korean version , and he is playing with us. So it there any risk of his or our account getting ban or being at risk?
korean version and global version can not play together how is it possible?🤔
@night cloak as far as I know it’s not bypassing any restrictions therefor it’s not punishable but let’s wait for an administrator’s answer.
@supple wasp well it depends if both of you have the same version for example both of you have version 11 then yes.
Hello
PUBG mobile 0.12.0 when coming
@night cloak well they are expecting to release it on the 16th of April but it might be +/- a day. Please keep an eye on #news.
@night cloak No risk in it as far as it is official one.
Does devlopers know about one tap glitch in gun
@mellow echo if you have any bug to report please refer to #555492558428700682.
@lime juniper
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Yes, @night cloak?
i was linked my pubg to twitter
@night cloak I linked to my facebook and I never tried that 8100 uc glitch nor I want to
I just want to buy the subscription with my money
And it is not letting me to
and my twitter account has been suspended
now my twitter account unsuspended,but i can't login to my last account
@pearl blade ye as I mentioned above.
It might has something to do with the UK stepping out the EU. the Google Payments terms of service will be offered by Google Ireland Limited instead of Google Payment Limited.
So please have some patience they are working to fix this
Is there any chance the problem is cuz of phoenix os?
I'm trying to buy uc from march 20th
Then after april I wanted subscription
For this 1 month it is still saying the same error
When will they fix
Before they fix, I may lose this first month discount
Ye if you saw erro’s post in #news you will find that this problem is already since March
Do you have a mobile device ? @pearl blade
@lime juniper
Well if you had a mobile device I could have advised you to try to make your purchase there and see if it works.
I am sorry to read that, @night cloak. The best I can advise you to do is contact the customer service via the game settings and wait for a response. Reminders will do if they do not respond within a reasonable timespan.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@supple wasp it is possible like athena gaming played with mortal
Has the India Bonus Challenge ended? I can't find it in the game and I had gathered over 10000 points in it.
@night cloak
Can I report bugs in here?
@night cloak in #555492558428700682
It's just stating you to follow the format mentioned in the pinned message of that channel, @night cloak.
Plzz help me
My account not opening but logging
Logging after i showing stop working why
BeasterBoyM is my account
@shrewd mountain please calm down and try to state your question more clearly so we can understand you and try to find a solution to your problem.
My BeasterBoyM account not opening
I showing phone home screen after logging account
Hello my game stucks at loading screen after starting match and i am unable to enter game
@minor notch try to reconnect and repair the game and let me know the status
@shrewd mountain could you provide us with a screen shot so I can see what error your facing.
@night cloak already done this many times still it stucks. And after its shows enter game again , the same story happen 😭
@minor notch do you have an iOS device ?
I have video
@night cloak yes ios
@shrewd mountain could you please send me it privately
@minor notch I am afraid your facing the same problem which I am facing try to turn off your WiFi and use your mobile data and let me know the status
@night cloak how ??
@shrewd mountain Long press on my name and then you will find message if your using a mobile phone
@shrewd mountain Hey, is it happening when you trying to login using Facebook?
@shrewd mountain With which your account is connected ?
Hi everyone i have an issue
How can i connect with customers service .........
will anyone tell me ho to reset the appearance
my achievement is pending
😂
I never even bother trying that
@last yarrow You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Hello @night cloak not working with data too 😭
@night cloak any solution
@minor notch well I can only recommend you to contact one of the customer support via ingame settings. Please refer to #481198147478224896 for further instructions.
Edited: try to go to your phone settings>general>reset> reset network settings
@past birch go to inventory and you will see appearance option at the left side of the inventory
that is the problem
@rare scaffoldits not there it used to be
@night cloak There is an option to reset the appearance to default
and for the same there is an achievement too
nope
it was used to on left side of character
It has been shifted to here bro
i can see there too that is the another proble
maybe game issue on 1 but on my both devices
ok of which page
?
You can upload the screenshot here too
Unfortunately you can’t set it back to default @past birch
@past birch There's no such thing as reset appearance. Since you've mentioned "My achievement is pending," can we see a screenshot of the achievement?
how to get reset appearance once achievement
AFAIK, in that achievement, all you have to do is to change the character's appearance
Just change your appearance, it should be fine.
@night cloak but i change my appearance weekly never get unlocked
Try it now again.
Shino bhaiya dehko privite chat mein
@shrewd mountain English only.
@shrewd mountain after checking your video and investing your problem please refer to #481198147478224896 Section 1.4 and 1.5.
And please keep in mind only English here.
Edited: section 1.4 and 1.5
Sea bro ok
If you're having login issue with Facebook, let me know @shrewd mountain, otherwise follow Shino's step.
@night cloak it’s not Facebook it’s regarding the application has stopped issue
@night cloak Thanks that worked
There is a Facebook issue, when the user tries to login with Facebook , the game crashes with application has stopped.
Yes
Let me forward you the video @night cloak
Just send here.
@shrewd mountain could you please send the video here
I finished match after this happen my phone stuck after showing stop working
Here??
Yes, here.
@shrewd mountain It's a common bug with Facebook. What you're gonna do is login to a guest profile > logout > login with Facebook. Repeat this process several times until you get access to your game. You might have to repeat this process 2-30 times in one go. Do it when you're free. Once you get into the game, quickly add a second login method.
This trick work
It worked for everyone who reported it here.
Alright.
@night cloak but in the video he sent, he has no option to login into a guest Profil
Make sure to clear your data first. @shrewd mountain
To be able to login to guest profile.
^^^
Was about to say that 😂
:3
The sounds are completely messed up in this game.
Hey ladies remember me from yesterday? Black sheep of PUBG
So many time I die because I couldn't hear where the shots are coming from and once I die I see he was just infront of me.😠
Banned twice in 2 months an then told not to log in for over a million minutes. Lol
Well they give me my second account back that was banned a few days ago. Guess they finally seen the wizard an got that heart.
@open warren please refer to #chat. This is only for people who needs support
@velvet vault which operating system are you using
I almost fell out. I contact them by mail an explained what happened an just ask for the refund. He told me what to do to fix my game an het it back
Thx just thought I'd let yaw know. I'm on android
Have a good day yaw, thx again
For the people who were asking about the update, Pubg Mobile just confirmed the date and time.
Isnt the companion mode going to come ?
Is India bonus challenge over as I cannot see it under my esports tab??
Yes its gone
@modern forge well pubg didn’t mention anything regarding that in the up coming update.
@gentle fiber yes i am from nepal i can feel it 😭😪
Any one interested in manage My clan and discord?
I will make him co leader also {.my clan is in level8)}
Dm me
@trail swift please dont advertise and go to lfg channels
@spring void quite👋
@here The pubg will be offline from 5:30am to 1:30pm on 16th April 2019(Indian Standard Time)
Ok thnks buddy broski. that msg was only shown for you broski and defo not posted in announcements. thx for blessing us with ltst news brosky @maiden cypress
ANYONE know how to report hackers ?
bcz i always report same person and he killed us always from behind the walls and he never get bans ?
@dense hornet after he kills you you will find on your screen a report button press it and chose the player and the reason why your reporting
i always do that bro
@merry geyser I assume the beta is closed as the beta channels are hidden
??
@merry geyser if you have any concerns regarding elite pass, I recommend you to read section 3.5 in #481198147478224896
Erm i had a lot of points in the bonus challenge and now it's gone?
isn't there a way to redeem stuff? i was waiting for it to be thursday to finally buy things and i can't even find the tab now
@timber wedge if you can’t find the tab for the bonus challenge this means it’s over. Sorry mate
So the 100 uc i spent on entries is gone too hnnng
i mean we didn't even get a notice for it?
@timber wedge sorry that u had to hear that mate
That's not even fair wtf? can't we contact someone from pubg for like a compensation atleast?
@timber wedge as far as I know there is nothing else to do, but you can contact the ingame customer support anytime. Maybe they could help
No fair is only India have that option
Does anyone know when last season rewards are being delivered to players?
also the fact that i had to spend uc to get absolutely nothing.
@minor bridge you mean the league crate?
Yes
@minor bridge you get your league crates from the previous season by the start of a new season.
When S7 come out, but the conqueror crate is only 10 basic crate lol that is a joke
I guess I need to submit a ticket then. I never got mine from S5
Always high ping...
But Google and other games shows only 50ms... also in PUBGM lobby 60ms... when battle start's it's gone to 250ms...
Ping isn't same for everything service/game you use. No point in comparing different apps when it comes to ping.
Can we spectate our friends in new updates @minor bridge
Halp me
@minor bridge Bruh you have to open the season tab to collect it
I’m experiencing a lot of lag on the Europe server, any reason why?
Will there be a fpp arcade this year?
@wispy matrix do you knoe when fpp arcade is comming out?
not anytime soon
Oof
@night cloak i have found the problem,its ping which is greater than 360 😂😂
Your points are 2785 though?
@cursive trellis you need to pass the 2800
lmao
Don't skip school kids
What is tier protection
lol in my country if u skip school ur parent gets a call
In one game my teammate couldn't see the effect of the grenade
In my game the grenade just disappeared
@cursive trellis Tier Protection is when you lose a game and u should get demoted the game gives you a chance and u you don’t get demoted, when u lose a game after that u get demoted
@cursive trellis around the norm
How much
@cursive trellis 69.69gb
wtf
4-500 mbs
Jk around 3 gigs
Did this bug happned to all of u?
Wut
@old thunderwut
@old thunder please refer to #555492558428700682 and use the format given in the pin message
When the grenades did not work
Maybe bad connection
@small stag nah my ping is stable enough
The grenades did not explode even if I placed them on my hand
Oh wtf
Except for the molotov since they explode on impact
Well i bugged out survive till dawn and got stuck in the ground on top of the lowest part in shelter
I just discovered this when I threw smoke grenades to cover my teammate and I didnt see any smoke
I was like wth?
Oof
Bot pushed me through a wall
Hold on imma make a video about the nade bug brb
Kk and lets go to general chat
If your facing a bug please refer to #555492558428700682 and use the given format. Makes no sense discussing it here.
Dont want to get into trouble
kkk
O_o
- Portable closets can now be swapped during combat.
???what does this mean?
@proud oasis this means you will be able to change your outfit while playing
Thats kinda stupid
Indeed
Pay to win baby
U forgot the L in play
Pubg nor pubg mobile have any connection to being pay 2 win all u get if u spend money is possibly a stupid looking outfit that isnt even good camo
He meant pay to win not play to win
Ah makes sense ... @night cloak no way is pubg mobile nor pubg pay 2 win
Theu havent introduced something game breaking that u can only get if u pay and i dont think that will ever happen
People can get 1 closet for bp too so i don't think it's such a problem
Can someone give me the discord to scrims?
Please let us take this conversation to the #chat
I’m asking for help anyone there
Or am I invisible
@night cloak please refer to the right Channel #discord
what is pubgm doing last 3 updates is just zombie mode
nothing new no bug fixes nothing all zombie crap
Zombie mode is easy af bring the hardcore mode back and fix the ios bluetooth earphones bug
fix the onshot glitch
fix the goddamn game
😭wow the reply
@clear ocean this is support please dont take any anger out in here
This support doesn’t help been crying about the ios bluetooth bug from 0.7 update
It takes a while to fix stuff since you can fix one thing and screw up another
nice 👍 and such a clever answer just rp updates nothing else needed
u just meed to add option for selection of mic 🎤 inbuit or headset
and if u select inbuit its fixed
@clear oceanyeah true
I use wierd headphones so idk what the experience with bluetooth is
Bluetooth headphones 🎧 just dont get stereo sound with microphone on its just same sound in both ears