questions

[night cloak]

You prob played in an anotha regio

[ember crescent]

Does it change region automatically?

[night cloak]

Hm it doesn't for me

What regio do you play?

[ember crescent]

Cause all I’ve been clicking is start

[night cloak]

Can u show where that ur gold

[ember crescent]

It went from gold to bronze to silver

[night cloak]

Yeah ig you must been playing in an another region

[ember crescent]

How?

[night cloak]

Can u show the lobby?

[night cloak]

You got gold 1 in europe

[ember crescent]

Idk

Where’s that

[night cloak]

smh

click on ur avatar

[night cloak]

Well here you go

You got gold in NA

[ember crescent]

Yeah but why am I on Europe though

[night cloak]

But you've been playing eu.

Do you live in a NA country?

[ember crescent]

Yeah

[night cloak]

Can u click below start

[ember crescent]

Ok

[night cloak]

You'll see top right Europe click on it, and change it into NA

[ember crescent]

Why did it change to Europe the ping sucks

[night cloak]

Hah idk man, you prob miss clicked.

But ur playing in na now

[ember crescent]

I’ve only ever clicked start

[night cloak]

Maybe its a bug, idk myself.

But have fun

[ember crescent]

Does it change if you join a friend or random?

[night cloak]

Hm yeah

If ur friend plays in eu, it automatically changes to eu.

[ember crescent]

Ok yeah that might be it

Sucks that it doesn’t change region when you’re not playing with them

[night cloak]

So after you leave ur friends party, change the regio

[ember crescent]

Been trying to get that s6 shirt and I wasn’t even lvling up

[night cloak]

xD

badluck

[ember crescent]

[night cloak]

Imma watch naruto, see ya

[ember crescent]

Bye and thank you

[night cloak]

Np.

Are y’all also crashing when people within hearable distance and/or while driving??

[hexed abyss]

Will tomorrow’s TPP Crew Challenge Finals be streamed?????

[night cloak]

@night cloak Yes, gyro works well on other games but not in PUBGM it is not working from starting of the game i.e from its realise date.

[willow dune]

@night cloak depends on phone if phone supports gyro itself and for the game!

[night cloak]

Is their is any official statement? @willow dune

[willow dune]

For what

Asus zenphone max pro m1 doesnt support gyro

[night cloak]

@willow dune No, in my case it works the camera moves but not that much that I can pull the gun down only using gyroscope while firing and I've set gyroscope sensitivity at 300%

how does gyroscope work anyway

[willow dune]

@night cloak mabe changing other scope sensitivity help
Or just use thumbs/fingers

[night cloak]

@willow dune no it doesn't works that much on other scopes too.

[open light]

@night cloak not crashing. But severe frame drops

[heady falcon]

My facebook got disabled and I cant access my account

[open light]

Contact Facebook in that case

[heady falcon]

How though

[cursive trellis]

Never crash two vehicles to each other

you'll die

[grim spruce]

How do I fix freezing of screen when there are cars nearby driving?

I always crash and die making my rank go bad

[night cloak]

@grim spruce May I know what is the device you're using? That happens on phones with less RAM.

@cursive trellis We do that all the time and we made it alive, all the time.

@heady falcon If your Facebook account is disabled, use this form to recover your Facebook account: (facebook.com/help/contact/260749603972907?_rdr). If you fail to recover, there's absolutely no way to get access to your game account. Make sure to provide all the necessary information, correctly.

[grim spruce]

Ipad prom10.5 @night cloak

Ipad prom10.5 @night cloak

iPad Pro 2017

Sry it’s discord lag

[night cloak]

@grim spruce Understandable! What you're gonna do is, logout from the game, tap on repair button on top right and select the 3rd option. Make sure to take screenshots of your settings before doing so, as it will reset everything.

[vital sluice]

You can choose to not reset your settings/maps.

[grim spruce]

Thanks

[night cloak]

Oh great.

Well no, the 3rd option won't let his maps to be saved. It resets everything. Best for client recycle.

@night cloak PUBG uses gyroscope sensor to allow users to aim using a tilt of the device instead of swiping on the screen with your thumb, which isn’t really a great experience. Gyroscope aiming is clearly not for everyone though. But if you tend to like it, it can improve your the accuracy and speed of your aiming by a few times.

@night cloak Asus Zenfone M1 doesn't have any gyroscope sensor. It uses compass and gravity sensor in other apps to give you a feel of Gyro sensor but PUBG Mobile needs dedicated gyroscope sensor. Hope you understand.

@night cloak Ok, thanks for explaining me

[silent terrace]

@night cloak you have Asus Pro M1 right?

[night cloak]

@silent terrace No

I've LS-5020

[silent terrace]

lel Hope said Asus Zenfone Max Pro M1 to whom?

[night cloak]

Me only

[silent terrace]

then why he mentioned Asus device?😂

I thought you have the phone

[night cloak]

@silent terrace No, he was explaining me with the example of that phone.

[silent terrace]

oh k

the sound thing has changed completely

[pearl blade]

Guys if I buy that second subscription do I get instant 300 uc + 600 uc on 30th day?

[silent terrace]

@pearl blade per day 20 UC for 1 month

[pearl blade]

And does the subscription end on 30th April or after 1 month I paid for sub

But do I get a 300 uc too?

They said like that

[silent terrace]

you will get completely 600 uc, 20×300- 600

[pearl blade]

But today is 13th April

It ends on 30th April right?

[silent terrace]

the day you bought same day the next month

[pearl blade]

Or 12th May?

[silent terrace]

if you buy today it will end 12th may

[pearl blade]

Do I get 300 uc?

[night cloak]

@pearl blade You'll get 300 UC instantly and 600 UC divided into 20 UC everyday. So you'll have to collect everyday. Even tho it says "monthly subscription" the subscription is actually counted as daily, with a 30 days period. You do the math.

[pearl blade]

What does this mean

So I get the full benefit even if I sub now right?

[night cloak]

Exactly.

[silent terrace]

@pearl blade yess

[pearl blade]

Ok thanks for helping

[silent terrace]

@night cloak hey man you mentioned Asus Zenfone Max Pro M1 above, do you have one?

[pearl blade]

I'm going to buy google play gift card for $10 with paypal so then I can use it in the game to sub?

[night cloak]

@silent terrace Refer me as her. And no, I have seen a discussion above regarding the phone having gyroscope, I've just issued a conclusion.

[silent terrace]

@night cloak sorry btw :) and ok cause I was having some issue after upgrading to pie:(

[night cloak]

@pearl blade You can subscribe when the money enters on your Google Play Balance.

Or you can add your PayPal to Google Play and directly purchase, hassle free.

@silent terrace Understandable, looks like you're not the only one having issue with pie.

[pearl blade]

What I'm doing will make me buy it right?

Gonna buy a google play gift card

[silent terrace]

@night cloak what's the issue with Pie can you pls elaborate?

[pearl blade]

It is like redeem one right

[night cloak]

Make you subscribe/buy, which ever term you prefer.

[pearl blade]

Ok

[silent terrace]

@pearl blade you don't need 10$ for the first month, I think it's 4.99$

[pearl blade]

But I can buy only $10 at minimum to buy google play gift card with paypal

[night cloak]

@silent terrace There aren't any issue regarding the stock pie version. It's just modified roms are having several issues, as far as I've heard. Can't say much details, I'm on iOS actually.

[silent terrace]

ah sad :) ok go for it then, good luck @pearl blade

@night cloak ok thanks

[pearl blade]

It said like Sorry, PayPal Digital Gifts only accepts payments from PayPal accounts registered in the United States.

My account is italy account :/

[silent terrace]

alas :(

[night cloak]

What is this PayPal digital gifts? Are you trying to purchase PayPal cards?

[pearl blade]

No google play card

[broken sierra]

Buy google gift card from Amazon
EZ

Fk PayPal

[pearl blade]

Can I use paypal in amazon to pay

[night cloak]

I think, it won't let you subscribe without a payment method added on your google account. I'm not sure tho.

[broken sierra]

Why would you use PayPal on Amazon

[sage parrot]

Hi there, is it possible to modify Open Club's COLOR logo for a thumbnail?

[broken sierra]

@night cloak i did
Hahah

[pearl blade]

Cuz I have money in paypal only

[night cloak]

You can add PayPal on your Google account tho.

[broken sierra]

No backup method

[pearl blade]

But that option is not in the play store in browser

I saw the available payment methods in support

[night cloak]

@sage parrot It is possible only if the support certifies it, you'll need to contact esports support before you make any changes.

[pearl blade]

I'm in India and it says paypal is not for India

[sage parrot]

@night cloak can you please provide me the contact?

[pearl blade]

I mean adding paypal as payment method is not available in India

[night cloak]

Your from India and your account is Italy?

[pearl blade]

Yea

Because it asks tonnes of verification for paypal Indian account

[night cloak]

@sage parrot [e-mail]

[pearl blade]

So I used Italy one

[night cloak]

I'm confusion.

[sage parrot]

Thanks!!

[pearl blade]

What

[fallen stump]

is pubg ban in nepal or vpn
pubg working fine in nepal but cant connect to indian server

[night cloak]

@fallen stump What do you mean by Indian server? Asia server?

[turbid python]

I have a serious ping issue my ping is 968 ms at night 10pm onwards idk why is this happening?????
Fix this isse
I play in asia server

[night cloak]

How do you fix resolution on Samsung galaxy s10 for pubgm

It looks blurred

[ruby drum]

After last update frequently i am getting that running man loading gif for 5 seconds in the worst scenarios which causes my death. Fix it

[night cloak]

Did u use gfx @night cloak

What do you mean?

Gfx tool

I went to graphics settings in game.

No

Hmm

Why would I use gfx tool?

I have a s10 +

[opal trench]

Why is there server loading animation in game

[night cloak]

My iPad pro has no resolution issie

Just my android

[opal trench]

I use pubgfx tool

[night cloak]

@night cloak Turn on Anti Aliasing from graphics settings.

[opal trench]

Is it because of that?

[night cloak]

Okay I'll see I'd that's on hang on

Sure.

[opal trench]

@night cloak yo?

[ruby drum]

Anyone else facing this issue. So frequently

[opal trench]

Yes me too

I don't think it's the GFX tool

[night cloak]

Still looks blurred

Yeah but not so.frequently @ruby drum
@opal trench it isn't cuz of gfx

[grizzled lark]

@night cloak, Lower your screen resolution on your phone settings

[night cloak]

To what

Oh yeah, Samsung phone has that screen resolution changer.

[grizzled lark]

To whatever it fits in your with your game blurriness @night cloak

[night cloak]

Still same issue

Maybe they will fix it in next update 🤔

Maybe it's not bug. Something on your device side?

[ruby drum]

@night cloak if they fix something they will surely add some new problem to keep it interesting 😂

[night cloak]

May I know what is the current resolution you're at?

[opal trench]

@night cloak oh why does it happen

I heard it's server lag

[night cloak]

Probably server load

Yeah

My device is brand new I know it isn't my device. I tried it on other s10+

It's the same thinf

[opal trench]

@night cloak bro try resetting your display settings

[night cloak]

I did

[opal trench]

And repair your client

[night cloak]

Yeah, that's some hard server stretching. It causes the loading bar to come up during matches.

I've done everything

@night cloak May I know what is the current resolution you're at?

I'll just stick to my iPad and maybe they will fix it one day.

[opal trench]

Check the permissions

[night cloak]

I had in all three resolutions

Same issue

Did you turn on anti aliasing?

Yes

I tried every single graphic setting

Resets

Repair

Resolution

All other apps have clear resolution

Try reporting in #555492558428700682. Make sure to write in format. If there's no report, it will never get fixed.

I don't think pubg has resolution built for this device yet

Eh I'm not really worried about it I'll just buy another iPad 🥴 thank you though.

Well, good luck then.

[maiden wharf]

@jolly charm please dm , it’s important

[spice otter]

can anyone tell me why is game lagging so much on oneplus3t , having a 6gb ram and snapdragon821

even at smooth graphics and low frame rate

[night cloak]

@spice otter If you're getting a chopping gameplay experience, it is due to the low frame rate. Make it as high as possible to have a better experience.

@maiden wharf May I know what is your concern?

[spice otter]

@night cloak
it lags on low frame rate , it will freeze screen at high

[maiden wharf]

Dm ?

[night cloak]

@spice otter It's normal to get a choppy experience on low frame rate. I mean, it will lag on low frame rate. If it freezes screen at high, then that is a concern to worry about.

@maiden wharf Confidential information?

[maiden wharf]

Sort of! 🤭

About pmco

[spice otter]

@night cloak , let me check it

[night cloak]

@maiden wharf If you have some sort of problems regarding your team, contact the esports support at [e-mail], they'll help you.

[maiden wharf]

Already did , no response

[night cloak]

Takes time, be patient.

[rugged orbit]

@snow solstice it is where the notch is

Can I get some help please?

@night cloak.

[split wadi]

How to report cheater

Via email i have video

[rugged orbit]

Notch doesn't work..and yes I have the black bar where the notch is..this only happend today

[patent nymph]

Some players modify the game files and add the first person perspective in the game

[spring void]

@patent nymph that is the chinese version

And if it is global then they would be banned @patent nymph

[runic sandal]

Hello, What are the legal emulators for this game?

[patent nymph]

@spring void in the global version

@runic sandal Tencent gaming buddy

[runic sandal]

@patent nymph Will I get banned if I used something else?

[spring flame]

@runic sandal
Could give an example of something else?

[grim spruce]

@night cloak hi, my game still crashes when there is a car nearby and I tried doing what u said earlier

[runic sandal]

@spring flame Bluestacks... LDplayer

nox player

[spring flame]

You may use them if you want. But why don't you use TGB?

[patent nymph]

@runic sandal I think yes because it illegal

[desert garnet]

VPN can lead to a ban if used just to get a skin for few mins? 🙈

[ruby marsh]

Hello

I got ban for nothing

Where to write to fix it

[desert nacelle]

Are the CC finals streamed anywhere?

[spring flame]

@ruby marsh
See the File Claim button? Just tap on it and request an unban.

@desert garnet No using a VPN won't lead to a ban.

[runic sandal]

@spring flame Because other emulators allow me to install google play

[ruby marsh]

@spring flame this not work :c

[spring flame]

@ruby marsh
There's no other way of getting your account back. They might take time to respond but if they don't reply in a reasonable amount of time quit trying and make a new account.

@runic sandal
Google Play Services are installed in TGB too.

[runic sandal]

@spring flame I didn't know this!

[night cloak]

Can soneone help me ive buyed one ump skin and it buyed 2

I got 670 silver fragments gone

[snow valve]

@night cloak you can't do anything about that

[night cloak]

@snow valve wtf what a broken game

[snow valve]

🙊

[ruby marsh]

@spring flame I have spent a lot on this game, if I do not get it back

[spring barn]

Help....

How to add thumbs up emoji in bug report for my report ??

@here

Ping me if you know !!👍

[willow dune]

@spring barnask a moderator to add reaction so that u can vote for it!

[spring barn]

Oh k

@willow dune

Tysm

@neon patio can u please add reaction on my bug report

[night cloak]

Hello any news about the Middle East server?

[spring flame]

@ruby marsh
Your only option is to file a claim and wait till they respond.

[oak aurora]

The make any purchase to get the mythical mask offer ended? If so i wont waste my money

In pubg mobile

[ruby marsh]

@spring flame ok thx

[tardy pebble]

You can get banned for using a graphics tool?

Ah ok

[spring flame]

@tardy pebble
Yes you can be banned for using any third party applications that interfere with the game files. GFX tool may lead to a ban.

[tardy pebble]

Not saying I use it I got a s7 and dont need to but why is that bannable

Better graphics are worse tbh the lower settings see right through grass

[dense nimbus]

@night cloak 670 silver fragments is the price of one skin

[night cloak]

@tardy pebble Because it interfere with the game files. Modifying game files violates game's TOS. No matter what the benefit is.

@dense nimbus yes it buyed 2 i got 2 skin its 1330 sipger fragments in total and 670 is gone

[wraith brook]

@night cloak Why you bought 2 ? It's your own fault.

[night cloak]

@wraith brook no i buyed one clicked one time and it buyed 2

And i cant even dismantle it

[wraith brook]

@night cloak You used vpn for it ?

[night cloak]

Yup

You shouldn't be able to buy same skin twice, there's absolutely no way.

[wraith brook]

@night cloak VPN usually gives low connection and that's why the system made a mistake .

[night cloak]

@night cloak You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[cold flare]

If my team got selected for club open, do we play qualifiers with our phones or ipads?

[wraith brook]

@night cloak Nothing to do now .

@cold flare Whatever you like .

[night cloak]

@wraith brook Idgaf about system it took my silver fragkents

Thats their fault

[wraith brook]

@night cloak Fault of both .

[night cloak]

@cold flare The iPad restriction applies when top 32 teams are selected. Before that, you can play on iPad.

@wraith brook whats my fault

[wraith brook]

@night cloak VPN trick

It happened because of low connection .

[night cloak]

Ok

[cold flare]

@night cloak top 32 teams will that get selected have to play on their phones...(will this be a lan tourni)

[night cloak]

@cold flare The 32 crew regional matches will be online, following the regional semi finals and finals will be online too. Although, in some region the regional finals will be lan-only. And the final will be lan only.

In lan events, players will be given sponsor's phones, they cannot play on their phone and game account during lan plays.

[spring void]

Can you add emoji in your pubgm name?

And how do we add the sign next to clan water mark?

[short leaf]

Like me

[flint sparrow]

Tell me how to change the health reminder as i mistakenly pressed yes... I am 23.

[haughty cypress]

show us your identification card for proof

[dreamy ridge]

Pls fix the Lag, frame drop and rendering problem of tencent gaming buddy

[dense nimbus]

And mobile

[tardy pebble]

@night cloak ah ok thanks for clearing that up

[night cloak]

@spring void Which one?

[spring void]

@night cloak mostly present after clan names in player id

[night cloak]

@spring void You can just find them on google, look for special looking characters, copy them and paste on your name.

[white kite]

hm

Will PUBGM ever have australian servers?

[night cloak]

@white kite There might be Oceania server in future, but no information when it will be there.

[white kite]

ooo

man I hope

cuz it sucks playing on Asia servers in the southernmost part of australia

best we get is 140 ping

[wise forum]

guys i realy need your help.. my friends account look like corrupted or something, its force closed when we try to login

we tried on many different device its the same

[hexed owl]

@night cloak Do I need to get Nitro to add gif type of profile picture

[night cloak]

@hexed owl Yes.

[wise forum]

any mods or admin can assist me and my friend?

[night cloak]

@white kite Understandable, but it's a technical limitation of Amazon as PUBG Mobile server runs on amazon AWS servers.

[white kite]

Ooooooh

[night cloak]

@wise forum What is your concern?

[white kite]

then what does PC run on?

Steam servers?

[night cloak]

Not sure.

[wise forum]

@night cloak like i explained above we dont know whats the problem with this account

force close on every device we tried

on loading screen

[night cloak]

Is it Facebook login issue?

[wise forum]

@night cloak yeah it used facebook as login option

[night cloak]

It's a common bug with Facebook. What you're gonna do is login to a guest profile > logout > login with Facebook. Repeat this process several times until you get access to your game. You might have to repeat this process 2-30 times in one go. Do it when you're free. Once you get into the game, quickly add a second login method.

You can't use Facebook until it gets fixed.

[wise forum]

@night cloak oh.. so it happened with other people before?

[night cloak]

It is happening since 0.8.0, yet there's no fix.

[wise forum]

@night cloak aight thankyour very much for the info, will try this now

[night cloak]

You're welcome and good luck.

[rugged orbit]

@night cloak why is no one helping me?

[neat turret]

@white kite there are actually servers in Sydney. Most the games get hosted in Singapore or Mumbai though

[night cloak]

@rugged orbit Maybe no one knows the solution to your problem.

[rugged orbit]

So maybe they should say so instead of making me ask several times

[night cloak]

@rugged orbit Maybe. Btw what's your concern, may I know?

[upper lodge]

Hello devs , now a days im getting killed by random teammates. Just now i got killed. I started recorder immediately after they naded me. I have the clip where should i submit

[rugged orbit]

Notch doesn't work, now I'm having trouble spotting people cause the screen is smaller now

[night cloak]

@upper lodge You don't have to submit any clips. Just report them in game and they'll lose their merits.

@rugged orbit May I know which device you're using and your Android version?

[rugged orbit]

That happend when I updated to Android 9

Xaomi a2 lite..it was fine before I updated

Is there something I can do in the device settings?

[white kite]

@neat turret Asia is Asia. Oceania is Oceania. There are no PUBGM AU servers. There is no Amazon is australia/nz.

[night cloak]

Oh, it's an issue with Xiaomi phones with Android pie update. You should contact the developers of Xiaomi to fix it as soon as possible. @rugged orbit

[neat turret]

Yes there is...

[rugged orbit]

@night cloak how can I do that if I may ask

[upper lodge]

okay these days while playing wars im losing my merits. Happened 2 times. I think people reporting for no reason. Without proper investigation im losing my merits

please bring changes in this system

[night cloak]

@rugged orbit Go to Xiaomi website, you can find the contact section somewhere there.

https://www.mi.com/global/support/contact/

@rugged orbit

[upper lodge]

proper investigation needed

[rugged orbit]

@night cloak @night cloak thank you

[white kite]

thanks for ghost ping

[night cloak]

@upper lodge The system detected that you hurt your teammates. If you're absolutely sure, you didn't hurt your teammates, you're welcome to contact customer support in game. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[neat turret]

github.com/jsonmaur/aws-regions
Locations all over the world. Each game can be hosted on an instance at any of them in your region.
@white kite

[upper lodge]

Thank u @night cloak

[white kite]

no im trying to say

they can't get AU servers

they can't get the AWS server in Sydney

[neat turret]

They don’t have AU or any specific regions because they can barely get MM to work as it is

[white kite]

k i give up

don't @ me

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[nimble tinsel]

Hey does using Gfx tool lead to ban on Pubgm

[night cloak]

@nimble tinsel Yes, you can be banned for using any third party applications that interfere with the game files. GFX tool may lead to a ban.

[marsh willow]

Hllo

Any one here

I'm have problem

[nimble tinsel]

Thanks for warning, my one friend bis forcing me to use it idk

[marsh willow]

In my account I'm get band and in not use any hack

How can bo

@night cloak thx foe this help

[night cloak]

I have a question regarding Elite RP

@night cloak Yes?

[hearty shuttle]

@night cloak yea please.

[night cloak]

If I purchase elite rp in this season and complete 100rp then I'll get 600uc refund to buy next season elite rp right?

Yeah

But not instantly

Through ranking up

Oh I see

Thank you

[hearty shuttle]

@night cloak yeah that's right.

[median rose]

Why i cant enter the game

[spring barn]

Why my bug report was deleted @night cloak

That was 100%legit

[night cloak]

What was it about?

[spring barn]

About 2 server was showing at a mom3nt

[night cloak]

Was it in proper format shown in pinned message of the #555492558428700682 channel?

[spring barn]

Yes i think so

[night cloak]

Not sure why it was deleted.

[spring barn]

I even requested to add reaction too to hex

[night cloak]

You can post it again. Let me see.

[spring barn]

Ok

[night cloak]

Btw your name doesn't meet to requirements of the server, @spring barn. Please check #481193721560432670 and tell me your preferred nickname.

I'll change it for you.

@spring barn ask in #discord, an admin can recover your post so you don't have to type again.

[gentle fiber]

@night cloak

[night cloak]

Yes?

[gentle fiber]

Yo have you seen the lalita voice thing

For quick chat

Lali

[night cloak]

No?

[gentle fiber]

Korean Japanese quick chat in game

[night cloak]

@gentle fiber We don't recommend adding 3rd party voice overs to the game, as it could lead to a ban.

[gentle fiber]

@night cloak so it’s not actually an in game thing ?

[night cloak]

@gentle fiber There's no such thing in global version.

[gentle fiber]

Just some 3rd party added? If you google it you can see that there’s like 10 commands

On a lot of videos

[spring barn]

I reposted it

Pls change my name to. g0d

[gentle fiber]

It’s just the voice of some anime chick I thought that pubg actually added for quick chat voice

[spring barn]

@night cloak

[night cloak]

Was that happened only once, @spring barn? Or everytime?

That is clearly connection issue.

[spring barn]

It happend to me 2nd time in a day never before today

[night cloak]

Are you on wifi or cellular network?

[spring barn]

Cellular

[modern crescent]

Hello everyone i would really appreciate if you could kindly help me out.
So the issue is someone else is trying to hack my account not sure, when i am in game or in lobby i get a message saying that 'The game is logged in from different region' and when i try to log in again i get server not responding error. My game is connected via FB account, i have already tried changing FB password but still i am getting the same issue every now and then.

[night cloak]

@gentle fiber I've heard of it and also heard it involves modifying game files.

[hearty shuttle]

@modern crescent @night cloak could you help him out? Usually changing password helps but I guess customer service would help you out more.

@modern crescent also if you thing your facebook is backed then maybe change to google email and try it out once. Or did you try logging in two devices without logging out in another?

[spring barn]

Cellular

[night cloak]

Then it is more than likely your network issue, @spring barn. That is why it was deleted.

[spring barn]

Ok

[bronze gorge]

can anyone explain me what is happning here, i have 470 battle coins ,it still says "not enough coins"

[modern crescent]

@hearty shuttle the thing was my fb was hacked sometime yesterday and was disabled my FB due to unwanted posts, then i contacted them and recovered my account and changed the password logged out of all sessions and logged into game, then after a while i started getting the 'Logged in from another region' messages.

[bronze gorge]

and i am sending one more clip for other bug which is happning to me a lot now a days

[spring barn]

Why i get more than 400 ping in custom even i get 40 to 70 ping in normal. With the same connection.
Note: this happens to me in the INDIA BONUS CHALLENGE. event custom room

[night cloak]

@bronze gorge You do not have any battle coins. You have 470 points, which will be converted into battle coins every Thursday morning, your time.

[hearty shuttle]

@modern crescent ok could you try with your Google Play account? Are you on Android or iOS?

[modern crescent]

Oh sorry i play on Tencent Buddy emulator and i have not used my google play to sync the game just my FB

[sick snow]

Who tag me?

[spring barn]

Can any one help me

??

[night cloak]

@spring barn custom rooms usually have higher pings compare to classic ones. Contact with @neat turret for more information.

[hearty shuttle]

@modern crescent if it's yesterday then maybe it'll take atleast a day to reset.

Because my friends account was hacked and he contacted customer service and had all the account reset after 48 hours. His was google though.

@modern crescent give it a day and try it tomorrow.

You can't play in the guest account as well?

[bronze gorge]

@night cloak they gave me this same type of 100 coins initially and i converted them today only , there is such thing like thursday morning, please don't spread fake rumors

[modern crescent]

@hearty shuttle is there any customer service thing where i could get help from, i tried the in-game one and still haven't got any reply.

[hearty shuttle]

@modern crescent ya that is the customer service in game only.
They're usually busy and take sometime to reply and review it all.

There is not separate customer care number.

You can take a screenshot and post it here. I'll tag the moderator. Maybe they'll have better suggestion.

[modern crescent]

sure thing. The only thing i know is that the one who hacked the account is from Indonesia lol

anyways thanks man @hearty shuttle will post the ss in a sec

[night cloak]

@bronze gorge I am not spreading any wrong news, you can confirm it by asking a moderator @night cloak.

Hope is right.

[hearty shuttle]

@modern crescent oh sorry about that.

Maybe he tried to login your pubg. I doubt it. But yeah screenshot helps.

@night cloak hey could you look into @modern crescent issue. I did what I could but maybe you could help him better

[night cloak]

Not sure what can cause this. It will be better if he contact customer service for clarification.

[hearty shuttle]

Yeah that's what I thought. He already contacted. They're yet to reply. So I told him it takes time to reply. Be patient. @night cloak

Anyway thanks.

[fluid hull]

@neon patio Im from Turkey. no speak englişh

I need help

@night cloak @molten crown

[spring barn]

Bootlag couldn't help me out about high ping in custom room as he says that we can do nothing about this
This is ruinong my gaming career 😢

Even i lost about 70 uc in india bonus challenge cause of high ping in custom

I've seen many utubers having smooth 60 to 100 ping in custom

[molten crown]

I don’t know the language for Turkey but what do you need help with ? @fluid hull

[fluid hull]

@molten crown
I'm opening an account is always the reason why the ban eats the ban of the game eats the ban

google translate

[next elk]

@molten crown so if i purchase a 10 dollar card what happenes?

[molten crown]

Your account is banned and you’re being banned for making new ones ?

[next elk]

happens*

[molten crown]

@next elk what do you mean ? like a $10 google play card ?

[spring barn]

@ help

[next elk]

yup, like what do I get?

[bitter iris]

@spring barn how can I help

[night cloak]

You're welcome, @hearty shuttle.

[loud jay]

how to get creator's role

[hearty shuttle]

@Mr. Wick 2#2739 there you go then. Rest the game and log back in with Facebook. It should help.

[next elk]

yo i gtg, can u tell me?

[bitter iris]

@loud jay #481198147478224896 7.7

[molten crown]

@next elk if you buy a google play card you can use the redeem code on the back in google play then take that money and use it to In game payments

[fluid hull]

@molten crown || Reboot
no 57 level 35 level account ban seven seven times again I'm setting up ban eats data exchange error gives and I did not make any rules violation

[next elk]

no of course i know

i always purcahse google play cards

purchase*

but what rewards do I get?

[hearty shuttle]

@Mr. Wick 2#2739 reset*

[molten crown]

@fluid hull I can’t help with ban specifics. You’ll have to take it up with the games customer support and have them work it out. The process of which they reply may be up to a week however. I’m in capable of reviewing or reversing such actions.

[next elk]

for game support they answer me like the next day or 2 days

pubg loves me lol

gtg

[hearty shuttle]

@night cloak hey , @Mr. Wick 2#2739 was kicked out from the channel ,any idea wi?

[fluid hull]

@molten crown my accounts have been unpaid ban seven 57 level 35 level make it so please help 10 years bananas please help

[storm flume]

Please refer to FAQ 7.2 in #481198147478224896 for further information, @loud jay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[molten crown]

@hearty shuttle they been temporarily banned for trying to post a links

[hearty shuttle]

@molten crown he should have shared the link in image share?

How long is he ban?

[night cloak]

10 minutes.

[hearty shuttle]

@night cloak it was my mistake. I didn't know links weren't allowed here. Sorry

[night cloak]

No worries. He will be unmuted soon.

[molten crown]

You’ll have to talk to talk to customer support from within the game as they’re the only ones who can review your account and determine rather your player actions validate the situation. @fluid hull they can fix any issues you have directly

[fluid hull]

@molten crown Please check my game ID data I did not open the cheat I did nothing

[hearty shuttle]

@night cloak how do you unlink a Twitter account in emulator?

[modern crescent]

Back, sorry didn't know that link were not allowed 😄 will keep in mind

[night cloak]

Unfortunately you can not unlink social media account.

[fluid hull]

@molten crown
I'm writing I can't get the answer please help 57 level 35 level account ban seven please help please

[hearty shuttle]

@modern crescent yeah sorry dude. I too forgot. I was traveling. And it slipped my mind.

You can share it in #media

[modern crescent]

😄 cool, thanks

[night cloak]

Also without link.

[modern crescent]

👌

[night cloak]

You can share here as well.

[molten crown]

@fluid hull unfortunately, I can’t be much of a service. The in game staff are the only ones who can control accounts

[modern crescent]

@night cloak is there anyway that the cs team can help me remove that twitter account which is not mine, i guess that is how the guy has been able to get in game without my consent.

[hearty shuttle]

@modern crescent it says if you click on the intended account and click log out that account will log out. Could you try it once.

[night cloak]

Maybe they can just maybe.But it is not possible to unlink an social media account As said in #481198147478224896 2.4 . But they can revoke the access of another user and give it to owner of an account.

[modern crescent]

@hearty shuttle when i click the social media icons nothing seems to happen

@night cloak i will try and wait for the cs team to contact me

[hearty shuttle]

@modern crescent what happens when you log out and log in? Does it login with both the accounts together?

[fluid hull]

@molten crown Look at the game they do not respond 10 years ban seven account will open so we have deposited money

[modern crescent]

When i log in with FB my normal game shows up, but when i log in via twitter a new game starts which means that that twitter account is not mine

[hearty shuttle]

@modern crescent if your facebook has the saved data then login with Twitter now. Change the Twitter password too just in case.

Untill customer service replies you back.

[modern crescent]

ohh i already did that too 😄

[hearty shuttle]

@modern crescent awesome then. Enjoy the game. They'll contact you ,it just takes a while.

Be patient.

[modern crescent]

thanks man for the help.

[hearty shuttle]

No need to mention.

[fluid hull]

@molten crown || Reboot Look at the game they do not respond 10 years ban seven account will open so we have deposited money

[molten crown]

I can’t do much on their response time or review your account

[limber sinew]

Will i receive a ban if I tried to access the shop and purchase some items from another country using a VPN ?

[fluid hull]

So who should take care of this ban? @molten crown

[molten crown]

@fluid hull the only ones who can are in game staff. I don’t have the ability to control how long they take or if they do anything at all

@limber sinew yeah it can happen

[limber sinew]

Ohk

[fluid hull]

@molten crown
ok I understand you can not do anything but who helps here please help me please

@molten crown

[molten crown]

In the case of what you’re dealing with at this moment there’s nobody around who can resolve the problem.

The in game staff are the ones who will have access to that inform

[fluid hull]

@molten crown
when it happens because i can't play the game i'll give you id I'll check you

[molten crown]

With ID I can only see your gaming profile and stats but won’t be able to reverse a ban or see what you may have done to have gained it in the past

[fluid hull]

@molten crown
No one in the game does not help you understand 15 days since account closed 57 level account

@molten crown
you see that if you see whoever is interested in the ban

@molten crown

[molten crown]

One moment

[fluid hull]

@molten crown okey

@molten crown
my game id 5284028428

[gentle ferry]

Pubg korean version has no lag ?
and global has too much lag why ??

[haughty cypress]

its a feature

[fluid hull]

@molten crown
ban eater account

[thorny junco]

www youtube com watch?v=TA1m0p***** last five characters available only to admins or developers

Do something about this

[night cloak]

@thorny junco What's wrong?

[molten crown]

From what I’m understanding I’m in a lack of ability

[fluid hull]

@molten crown because i am using google translate

[night cloak]

@fluid hull May I know what is your concern?

[fluid hull]

@night cloak
I'm opening ban eats I'm opening ban account

[night cloak]

@fluid hull Your account was banned?

[night cloak]

You lost your account?

[fluid hull]

@molten crown
I've been on this account of the 1st rank of the 1st person team was crowned crown 5

@night cloak yes

[night cloak]

@fluid hull Did you forget your facebook password or something?

[molten crown]

I can understand that but there’s nothing I can do regarding granting the account back or reviewing it to see if any actions took place that may have been against the tos. Only the in game staff are capable of doing that.

[night cloak]

@molten crown He lost account or banned?

[fluid hull]

@night cloak no

[molten crown]

It was banned

[fluid hull]

@molten crown the staff in the game does not help please help I am very angry game

[night cloak]

@fluid hull I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. Try the "file claim" when you open the game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case. If the customer service doesn't reply, we cannot do anything about it here.

[fluid hull]

@night cloak
What would you do if your account was to ban ban 57 level account was banned

[molten crown]

They’re the only ones with the power to do anything.

[night cloak]

@fluid hull My account wont get banned.

[fluid hull]

@night cloak
know I would be sorry what would you do if prohibited prohibited so much labor went to waste

[night cloak]

@fluid hull I'd create a new account. It's all about playing the game. If you mention "labor went to waste" you actually didn't enjoy the game. Try to enjoy the gameplay over some numbers that doesn't really matter.

[silk violet]

Best CLAW control?

[crude tide]

My HUD don't seem to appear and my Sensitivity has also resetted after I logged in my other Facebook account

What to do to get them back?

[scarlet marsh]

who to report cheaters?)

how*

[stable ether]

I need help

[night cloak]

I have a question regarding prime plus subscription

[broken sierra]

@stable ether I'm listening

@night cloak ^

[stable ether]

When I am filling the survey can't submit it!

[night cloak]

If I failed to collect 20 uc one day then I'll lost that 20 uc forever?

[broken sierra]

@night cloak if you missed it, you can't claim it another time

[stable ether]

You can I guess ,I heard u can claim it 5 times if u missed a day

[broken sierra]

@stable ether sorry bro but i don't know about that

[night cloak]

Ohh okay

[broken sierra]

I don't submit surveys anymore

They don't even send the rewards

[stable ether]

Hmmmming let me see

@night cloak
Thanks ,it worked

My bad

@broken sierra
Don't know for u
But I got rewards everytime

[night cloak]

@stable ether Scroll up it'll ask u to fill some box which u forgot to fill

[scarlet marsh]

@lime juniper hey mate, how I give you a video?

[lime juniper]

For #481199256187699215?

[stable ether]

@night cloak
Ho gaya

[night cloak]

😌

How many tier protections are there in ace ?

I forgot

[scarlet marsh]

@lime juniper this video with cheater gameplay, I wanna he must die

[stable ether]

Only1

[night cloak]

[storm flume]

Hello, @scarlet marsh!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[stable ether]

That's kinda rude

I know cheaters are painfull

[hexed abyss]

@storm flume will today’s TPP Crew Challenge Finals be streamed by PUBGM?

[opaque dawn]

why does my iPad 9.7s frame rate drop tremendously during the end of matches. When I'm in a scrim and I'm fighting a squad my fps just drops whilst shooting and moving my crosshair and it's really distracting and makes me lose gunfights. What's the problem or solution for this...

@lime juniper

[unkempt mesa]

How to post in clan recrutment

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @unkempt mesa. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lime juniper]

I am afraid I cannot assist with that, @opaque dawn.

[brittle crown]

is there any way to gift uc to a friend ?

[wispy matrix]

no

[weary harness]

Suck me error 403

[wispy matrix]

😳

[grizzled lark]

Please maintain an appropriate behaviour with others, @weary harness.

@brittle crown, You cannot gift uc but you can buy them uc if you want.

[lime juniper]

Gladly, @weary harness, if you just ask more nicely. In both cases, you can enjoy some rest.

[mental needle]

I didn’t understand : if i’m located in Europe for example and I buy it, I’ll waste my money ?

[brittle crown]

@grizzled lark how?

[night cloak]

@mental needle Rule no 2, states it, that, you cannot use the items outside of those selected countries.

So yeah, waste of money if you're planning to stay in Europe.

[mental needle]

So my money will be wasted

[wispy matrix]

yes

[night cloak]

@brittle crown You can purchase UC from midasbuy.com, but it's available in only a few selected countries.

[spring void]

@mental needle where is this option?

[mental needle]

In the shop, you have to be in Asia

[junior owl]

This is as close as i can get to logging in the game, there is no "yes" button to continue!

So i guess i am banned by defualt do to poor programming?

[nocturne quest]

I am surprised by the sudden BAN. With 10 years of suspension ... I have not done anything, what is the reason? mistake?

[sweet summit]

can we complain about the use of in-game tricks here?

[nocturne quest]

@night cloak　Thank you

[spice hawk]

hey

someone hacked my account and connected to his twitter what should i do now?

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[willow dune]

@nocturne quest
ikr they ban me also but no repsonse till now(1 month)
The solution is get over it make a new account
Yes its the only solution
Dont waste time on support

[sweet summit]

hacks Videos

[light trout]

pubg mobile 0.12.0 update give me a release date

[nocturne quest]

@willow dune　oh…

[serene steppe]

Why do emulator players go against mobile players?

[junior owl]

Well screw getting over it, ill sink my cash in a different game..

PUBG mobile is in its death throws

[serene steppe]

My friend id emulator and im on phone we went to a match at the same time in low (same) rank and found eachother while he emulator and i phone

[junior owl]

proof of concept is all it really accomplished, and making a few people rich.

such a shame

[serene steppe]

Can someone answer to me bevause thats not fair for mobile

[junior owl]

No one will answer u becuase this is a fake PUBG support line

where is the continue button, it doesnt scroll down

[serene steppe]

@junior owl its a pubgm fiscord support so they dont know all

[junior owl]

they dont know anything

ever

nothing the rest of us arent privvy too

[next dagger]

@lime juniper I need help regarding my merit in pubgm

[jaunty lion]

@next dagger what Happened to your Merit I can help you.

[next dagger]

@jaunty lion it went from like 80 to 45 because me and my friends decided to quit the game by killing our selfs so I pulled the Granada

Grenade*

And lost merit

Inside a private match/room

Not a classic. Private

[jaunty lion]

@next dagger it will still count as a friendly fire. you have to play solo game until ur merit is back to 60 I guess so you can start playing duo/squad.

System will auto detect that and if it keeps on happening you may get banned for 1 day I guess.

[next dagger]

@jaunty lion its a flawed system

Because all my friends where fine and where not mad

So that literally makes no sense

I should get my merit back

[jaunty lion]

They won't give u the merit back 😦

[next dagger]

pathetic

[quiet oxide]

can I somehow find out if have HDR + extreme on mobile phone "Asus rog phone"?

[night cloak]

@quiet oxide Ultra HD graphics isn't available yet. And A Snapdragon 845 chipset can only run the game at smooth graphics + extreme fps, or HDR graphics + ultra fps.

The newer iPad Pro devices can run the game at Balanced graphics + Extreme fps.

[quiet oxide]

Sorry, I wanted to write HDR, but I was wrong :D THX for answer

[night cloak]

HDR + Extreme only available to Emulator players.

[quiet oxide]

and how much maximum fps is ultra? 45? or still 30?

[night cloak]

Ultra is 40 fps.

[quiet oxide]

Okk, thx

[regal jungle]

When is fpp arcade coming out,

[flint garnet]

@regal jungle We do not have information on that at the moment.

[neat turret]

Ultra is 50 @night cloak 10 fps increments down from 60.
and, just so you know, the 2018 iPad is capable of Balanced+Extreme

[flint garnet]

@neat turret Ultra is 40

[neat turret]

my 1 second videos have 50 frames in them.

¯_(ツ)_/¯

[honest skiff]

hey do you guys know if it's possible for me to merge my accounts?

i have a FB connected account, and a google play connected one.

I stopped using the google play one and use my FB one, can i merge them?

[storm flume]

Please refer to FAQ #2.4 in #481198147478224896 for further information, @honest skiff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wide siren]

519836597 this are my account details , This is my secondary main account , this account has been banned for no reason i have mailed the tencent team regarding the same , please help me regain my account I AM NOT A CHEATER , i have not cheated in this game , I am a legitimate player , i have been playing this game game was launched , i have not cheated in this game you can check my experience level , i have never used any third party application or any app/or used any method that could possibly violate any rules of the game , i have never tried to gain any unfair advantage over my opponents , i am a conqueror player since the past two seasons , i have been buying the royal pass since the last three , i also have purchased the prime plus subscription and i have purchased a variety of Cosmetic items in my account , you can review everything , I AM NOT A HACKER/CHEATER , PLEASE HELP ME IN REGAINING MY ACCOUNT BACK , THIS IS VERY DEPRESSING TO SEE , THIS GAME HAS BECOME A PART OF MY DAILY ROUTINE  , Please help

Plese help me

[fallen anvil]

Hackers getting banned.
Episode 2507733

[willow dune]

@wide siren
ikr they ban me also but no repsonse till now(1 month)
The solution is get over it make a new account
Yes its the only solution
Dont waste time on support

[wide siren]

@fallen anvil dude i am not a hacker

@fallen anvil read the complete msg above

[willow dune]

U also read my message
It will help

[flint garnet]

@wide siren We cannot help you here. Contact customer support in the game.

[wide siren]

@willow dune yes i did read it , i am just trying to see if i can get any sort of help

[modern crescent]

Again 😦

[haughty cypress]

ouch got hacked

[modern crescent]

yup getting that since yesterday 😦

[fallow crystal]

Change soical passwords?

[modern crescent]

didn't work either

CS team doesn't reply too 😦

[haughty cypress]

this isnt pubgm's problem

contact CS of whatever social media you got hacked

[modern crescent]

already did that and recovered the account

[haughty cypress]

ouch

[modern crescent]

still he is able to get in the game not sure how

[peak robin]

the crates in my shop do not appear

Help @haughty cypress

@night cloak help

@night cloak help

[rare scaffold]

Please stop pinging everyone from staff

They will reach you ASAP

[night cloak]

Try repairing the client.

[rare scaffold]

Those crates opens immediately upon the purchasing

[peak robin]

@rare scaffold

[rare scaffold]

That TBH

[peak robin]

have repaired but still have the same problem

[rare scaffold]

Try restarting your device

[night cloak]

It's kr version

[peak robin]

@night cloak yes

[night cloak]

They don't provide support for that

Here

Maybe use japanese vpn

[peak robin]

nope

[night cloak]

@neat turret Ultra is actually 40. No idea why your screen recorder made it 50. That is the reason when you choose extreme, it goes all the way down to smooth graphics for majority of the people. And I've one iPad 2018 in my home, but it doesn't support balanced + extreme. May I know which iOS version you're at?

[peak robin]

yes sure wait

ios 12.2

graphisc smooth medium

[night cloak]

@peak robin Maybe that's a visual bug, sorry, this support only covers global version.

[peak robin]

well thanks for helping

[neat turret]

iOS 12.2, iPad 6th Gen, graphics go to balanced/extreme or HDR/ultra.

I mean, there not too much too it... If there's 50 frames in a second of video, then it's 50fps

[rare scaffold]

Maybe you have set your recorder to 50fps

And it rendered the video at 50fps

[peak robin]

currently being repaired again

[wraith brook]

My San Martin mission is bugged .

I jumped on top but it does not count.

[night cloak]

Try to stay on the roof for a few seconds @wraith brook

[wraith brook]

@night cloak I stayed for 2 min

[night cloak]

Hmm

Keep trying it didn't register for me a few times aswell

Did it 7-8 times and it completed

[wraith brook]

Wtf

[peak robin]

still the same problem

wtf

[copper flax]

Hello , have a nice day !
We have a problem with my clan
The leader take a ban from the game , and we need to make the co. Leader be to leader for not lose the clan .. please feed us and support.
Many thanks and regards

[peak robin]

helpppp

please help

pleasee

okay

fixed

[serene lantern]

ok

[copper flax]

Please support

[night cloak]

Can't do anything @copper flax

even ingame support can't do anything

[copper flax]

How to back clan leader ?!
Or with who talking ?!

[serene lantern]

They will not reverse bans. Nothing can be done.

[copper flax]

That meaning the clan will be without leader right ?

[serene lantern]

Idk how that's gonna work, sorry.

[copper flax]

😦 so sad about that really . Np, thanks

[normal fulcrum]

@night cloak Use WhatsApp like system. If leader leaves or gets banned, co leader with highest activity is promoted after few days or weeks

@wraith brook Happens. Try different buildings

@peak robin Have you ever tried going to events while being connected to vpn?

[distant girder]

@lime juniper PUBGM management sucks they never reply your mails nor they are in contact it's a shame and disgrace to Tencent Games.

[haughty cypress]

truth is harsh

[onyx briar]

what happens when merit goes to 0 ?

i reported my teammate and his merit is now 0

i wanna know what happened to him

[warped wedge]

If I buy Royal pass on 25th April...can I get upgrade pass event benefit?

[woven atlas]

@warped wedge not sure cuz it say upgrade pass event ends Tommorow as far as I know

[warped wedge]

Okay -__-

[onyx briar]

@woven atlas

so what happens when u reach merit 0

[woven atlas]

Merit 0 likely getting banned

[onyx briar]

for how long??

[woven atlas]

Not sure about that.

Maybe months or years

[onyx briar]

yayy

[polar inlet]

Makes sense

[honest hornet]

@vital sluice
I have a doubt...
We are going to do a 20 vs 20 Battle Royal in PUBG Mobile (Like 50vs50 in Fortnite)
Since PUBG Mobile don't have this mode we going to do this by teaming up in Solo in the custom room.
So will that lead to ban for teaming up?

[vital sluice]

Doing it in a custom room? @honest hornet

Nothing wrong in that.

You can do anything you need in your custom room.

[honest hornet]

@vital sluice okay thanks... Because one of my member said that he got banned for teaming up in custom room.

[spice hawk]

hey plz someone help my account is hacked and he licked his twitter account with my account earlier he used to login with facebook so u changed password

plz help me

@vital sluice

[night cloak]

Onw youtuber is live who is playing with hack, what should I do?

[polar inlet]

Nothing

There's literally nothing u can do

Tho u could report them, if u know their id/ searching names. But that would be useless as always

[night cloak]

@polar inlet 😑😑

[stark oriole]

Can y'all please optimize the servers, and then not [bleep] em up again?

[pearl blade]

Do I need to link a credit card with my google account to subscribe or a gift card would be enough?

[weary cosmos]

when fix the lag for galaxy s10 exynos 9820 devices???

[night cloak]

There are no lag issues as far as we know, @weary cosmos.

Probably your device, or your internet.

[night cloak]

Click buy and check the payment options @pearl blade If gift card is there then u can use

[pale oriole]

Yesterday my graphic settings of mobile were going upto HD and today morning when I open the game and I saw that my graphic settings were not going upto HD I dont know what to do now!! My mobile is absolutely fine ! But I am disable to put my graphic settings upto HD please I need help!!! Reply Asap!! And fix this!!

I have Snapdragon 636!

And 6gb of Ram

@everyone

[maiden cypress]

@here Unable to redeem battle coins. It shows reduced amount when I go to redeem

I have 135 but when I go to redeem it shows only 60

[night cloak]

Asia server ping is showing 30 in menu but in game it's 90

This morning I was getting 20-30 ping

Now constant 90-110

If u guys have subservers can't u give the option to switch between them....

I can't play on Chinese servers my ping will be bad on that I need Indian Mumbai server

[regal jungle]

Can you add a new gamemode with "roles"?

[serene lantern]

Sure

We added it. It should be available to play under the "Arcade" section

Have a great day @regal jungle

[night cloak]

Why is there ping difference

Give an option to CHOOSE the subservers the menu's ping is from a subserver close to me but the game is going on in another subserver away from me......

[serene lantern]

Idk. Something to do with Asia having multiple servers and the game connects to them randomly

Yeah it's dumb, but that's just the way Tencent wants it so... 🤷

[night cloak]

In Critical ops had to fight for a year before they gave an option to choose servers...

[woven atlas]

@maiden cypress coins will be added every thursday morning. So you gotta wait till Thursday

[regal jungle]

@serene lantern you added it so quick?

[quiet oxide]

why G36c is just on vikendi

[serene lantern]

@regal jungle yep

[night cloak]

@quiet oxide It's a vikendi exclusive weapon. Just like QBZ in Sanhok.

[serene lantern]

@quiet oxide wdym why? Scar got boring, so devs had to mix it up

[night cloak]

It replaces the regular Scar-L

[oblique bone]

@everyone some people are leaking UC hacks I found one of the chats which was in Arabic language but I used the Google Translate someone please explain this

[keen scroll]

@oblique bone kuch bhi

😒

[maiden cypress]

@woven atlas ok

[night cloak]

Hey @night cloak or @night cloak, can you delete the pictures above? It's promoting something shouldn't be shared here.

[keen scroll]

Foxer guys providing hack of pubg on his Instagram

[fallen ridge]

Lolol

[night cloak]

@night cloak👍

[prisma spindle]

Oh such a big scam 😥

[oblique bone]

@night cloak I'm providing SS of people trying to scam UC

[night cloak]

@oblique bone Don't do it here. We cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[prisma spindle]

@keen scroll i heard this guy is providing some fake ucs :(

[oblique bone]

@night cloak thanks

[keen scroll]

@oblique bone admin please ban him these guys promote hacks

[prisma spindle]

Yeah @oblique bone this guy should be banned from server

[oblique bone]

Lmao what I've done

[fallen ridge]

Sub to pewdiepie

[night cloak]

Please avoid going off topic in this channel, move to #chat

[prisma spindle]

Okay

Lets Goo Army 😁

[keen scroll]

😒

[fallen ridge]

Okay okay

[oblique bone]

Don't flood the channel

[spring void]

Voice chat works in lobby but disconnects in match

Whats tbe problem?

[night cloak]

Hi

Invite me

Join

@spring void In that case, just restart your game. You can also turn off + turn on the voice chat while in a match, it usually fixes such issues.

@night cloak Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.

[spring void]

Tried already doesnt work

[night cloak]

Try using discord, discord is really best for voice communication.

[quiet oxide]

Please, do you know any program on android that shows fps in the game?

[pearl blade]

When does india bonus challenge ends?

[hot oasis]

Can I use a gfx tool from play store?

[night cloak]

No

[wispy matrix]

@hot oasis dont, they give a straight 10yrs ban for using gfx tools

[normal fulcrum]

@livid hound I'm really sorry to ping you but you need to hear this out.
New RP system sucks. 150 rp points and 6 cards required to skip mission. PUBG think it's easy to earn a mission card? PUBG just did this so all RP Elite users are forced to purchase mission cards. If this happens in next season too, I'll stop spending money on RP Elite. And TBH I'll not be the 1st to think this

[lime juniper]

Sorry to say, @normal fulcrum, but the community team usually does not read messages in the public channels, especially not mentions. That is not part of their job. They communicate through us when they need to convey some important message, but that is not usual either.

Regarding your feedback, you should send this to the customer service. We will make sure to forward it when we are contacted next time.

No, @quiet oxide, and you should avoid any such software to make sure that you do not violate the terms of service without intention. Your account will be suspended if the anti-cheat system detects abnormality on your client.

[keen nexus]

What rewards?

[lime juniper]

Please visit the link, @keen nexus.

[keen nexus]

@lime juniper

[quiet oxide]

@lime juniper I plan to buy "Asus rog phone" and there is a fps pointer option. can it be ban? even if it's part of a cell phone?

[mortal patrol]

everyone can login game on facebook now

[lime juniper]

No, then you are safe, @quiet oxide.

[spring barn]

Why my game lags when i smoke around me ??

[storm flume]

Hello, @thorny junco!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[lime juniper]

This is what I see, @keen nexus. Maybe it is not available in your country.

(Read from the bottom screenshot and above.)

[plush garnet]

Is there any server issue going in right now???

[lime juniper]

Not here, @plush garnet. Try again later, or restart your modem, switch Internet connection or connection type, or similar.

[spring barn]

Pls help

Why my game lags when i smoke around

[lime juniper]

What graphics settings are you using, @spring barn?

[spring barn]

Smooth and high

[plush bolt]

If I buy UC from midasbuy would I get s6 purchase bonus or not?

[lime juniper]

Try reducing the graphics/effects. Repair the game, perhaps.

Do you know the answer to @plush bolt's question, @woven atlas or @vital sluice?

[plush garnet]

@lime juniper , I'm not alone who's facing this "Server" issue...

If you logout, and try to login..this issue appears.. it's been more than 1hr

[spring barn]

One of the mods told me that i m using best graphics for pubg according to my device specs

[night cloak]

Did u try other login method @plush garnet

[lime juniper]

Have you repaired the game, @plush garnet?

[plush garnet]

Yeah, i tried with twitter login too... Still facing the same issue.. @night cloak

[night cloak]

@spring barn what phone do you have ?

[lime juniper]

Sorry, wrong mention, @plush garnet.

Have you repaired the game, @spring barn?

[plush garnet]

Yeah already tried repair method too

[spring barn]

Mi note 4

I once repaired the game but problem exists

[mortal patrol]

@plush garnet mee too bro

[plush garnet]

I'm not the only one who's facing the issue.

I asked my friends who are from different place, they're also getting the same issue.

@mortal patrol , yeah..

[trim sapphire]

Same issue encountered here with Facebook login

[night cloak]

Server auth failed login failed

@Eito#9088 same

[stable ether]

Why does Squad Vikendi freezes when I am in plane and when I return tons of ppl are afks(15 approx)

[night cloak]

@stable ether coz of freeze bug

[onyx cairn]

Dear Players,
the Facebook-Login-servers are down, please wait patiently until they are up again or use your second linked social media-account, like Twitter, WeChat, Google Play or Apple Game Center. If you don´t have linked a second account, please link a second one after you can login again. Facebook is working on it to fix the issue as soon as possible!

[stable ether]

I have to wait to touch my screen cuz it freezes, restarting every game

[wintry wraith]

Hello..
My account getting banned for no reason..
I'm just opening game it says, "please check your internet connection and try again"
And after so many retry displaying message as "data has been changed you have been disconnected"

[mortal patrol]

@onyx cairn thanks legend👍

😀

[onyx cairn]

@night cloak please pin it! ⤴

[plush garnet]

@lime juniper , please look into this issue ASAP

[gaunt comet]

I tried signing in by Facebook but this appeared to me , help anyone?

[night cloak]

Check pinned message.

Thank you for that, @onyx cairn. It will help a lot.

[onyx cairn]

you´re welcome! 😉

[compact elk]

hi i used 2 login to pubgM and i want change avatar without used FB profile pic.
I need to delete one login account and log in a different way?

[gaunt comet]

So after I open my Facebook account , can I link it with something else that is connected to other account

[plush garnet]

Thank you @onyx cairn

@gaunt comet didn't get it

[gaunt comet]

I want to link another account with my Facebook account to the main account I have on PUBG mobile

[stable ether]

Night mode sky used to be soo good during 0.9

Now it's like day sky even in night🤦

[gaunt comet]

That account that I want to be connected to the main account is connected to another account

[trim sapphire]

@compact elk you just need to log out and look in using the secondary social media account with the profile picture you wish to use

[storm flume]

Please read this channel's pinned messages for further information, @echo cradle:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[echo cradle]

I tried signing in by Facebook but this appeared to me , help anyone?

[gaunt comet]

Check pinned

[plush garnet]

@gaunt comet no it won't work for now I guess, as @onyx cairn said. Facebook is currently working on the login issue

[trim sapphire]

@gaunt comet I'm afraid un-linking is not a thing (yet).

[gaunt comet]

I’ll

I see

[compact elk]

@trim sapphire thank you i already try it. But i use gamecentrum(ios) and there i cant used profile pic 😄 so i need somehow deleted this second login.

@night cloak yeah 😃 it is stupid used my real fb. So maybe in the future they will add this options to add avatar from your gallery

[manic kayak]

Hello can i transfer my account linked on facebook with wechat?

[trim sapphire]

@compact elk it must be frustrating to be in your position

[compact elk]

@trim sapphire yes it is 😄

but thank you guys

[manic kayak]

@night cloak but when i try add wechat

But i dont any account with wechat

Just chinese version

[woven atlas]

@plush bolt you get S6 purchase bonus

[dense hornet]

Hey guys , I can’t login to my acct on my iPhone X , and I delete the app several times and I tried with other acct and nothing working By login in face book linked acct

[spring void]

@dense hornet please check pinned messages

[manic kayak]

@night cloak i just have one account

[night cloak]

I was at 800 asia server rank

Needed 70 more points for Conqueror now

[dense hornet]

@spring void what’s pinned messages ?

[manic kayak]

@night cloak and another in Chinese version

[spring void]

Top right corner button

With three dots @dense hornet

[dense hornet]

@spring void which one u talking abt ?

[spring void]

Dear Players,
the Facebook-Login-servers are down, please wait patiently until they are up again or use your second linked social media-account, like Twitter, WeChat, Google Play or Apple Game Center. If you don´t have linked a second account, please link a second one after you can login again. Facebook is working to fix the issue as soon as possible!

@dense hornet

[dense hornet]

I knew it , that’s what I have been trying to report on the last one hour

@spring void how we can know they fixed the issues ?

[light bramble]

What is this abt?

[onyx cairn]

You will notice it here or ingame, when you´re able to login again! Please wait patiently! @dense hornet

@light bramble check pinned message

[light bramble]

@onyx cairn this acc is linked to Google tho

[round tundra]

@light bramble just retry

[onyx cairn]

👍🏼

[light bramble]

@night cloak Im getting it on the phone and Emu so what am i suposed to do on the emu ? xD