Oh yes his id will ban 😂🔥🔥🔥
#questions
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
acoustic basin
@night cloak sorry, i tried repairing client. Still can't find the outfit in inventory.
terse dew
Do we get banned for using vpn to play the game? @lime juniper
lime juniper
No, @terse dew.
atomic coral
@worldly spindle she's right. there are no devs here, so complaining can only result in a warning or ban on your side
@terse dew there is a change tho, if you exploit the system
trail swift
Wtf i cant join go in game me and my one frind stuck in loading scree and afyer that you were killed in last round that haooen in 2 time wtf i just need 18 point fir ace and now 2 round about 60 min wtf i want back my point
atomic coral
@trail swift please use #555492558428700682. people here haven't got the power to edit your account
worldly spindle
Then it's your job to inform development section and say we don't need any type of update reduce the graphics level and make more smooth
Then where would I inform, when I inform pubg through email I don't even got any replay
Plz note that pubg there lots of games are coming out now
Plz make as smooth game
And don't ban me
😂 😂 😂
atomic coral
@worldly spindle the problem is that she can only inform the community team, and they will 💯 not foreward it to the devs.
lime juniper
As said, @glass badger: no. Unless it is used to exploit the system or gain an unfair advantage over other players.
glass badger
@lime juniper If i purchased that skin
I will be banned or not
It will come under Systems exploit or not?
lime juniper
You can contact the customer service for an official statement.
night cloak
@lime juniper uh oh oh actually i also just used that trick, so it means my account maybe at risk ?
atomic coral
maybe
lime juniper
Anything you do that is not officially intended to be done or supported comes with a risk, yes.
glass badger
But it's clear that using VPN is allowed by Pubg @lime juniper
night cloak
But we doesn't has any other option cause pubg doesn't introduce these offers in our country so thats why we has to do it
glass badger
?
lime juniper
It is clear that using a VPN service in itself and that factor alone will not lead to an account suspension.
night cloak
There is not our fault pubg mobile should think about all areas
atomic coral
@night cloak that is not how the world works. sorry mate
broken sierra
Cause you are the one who's asking again and again
worldly spindle
@glass badger plz go and sleep bro
night cloak
Aghh okay @atomic coral
glass badger
@broken sierra yup i m excited that my friend account will be banned
@worldly spindle it's day here
night cloak
Let's see what is going to be done now 😑😑
broken sierra
Alright then stop asking again and again
worldly spindle
@broken sierra that I said to him plz go and sleep
glass badger
Ok sorry & Thank-you
broken sierra
Case closed
humble spear
Anyone facing constant server timeout popups even when Internet connection is stable?
night cloak
Can I get a chance to rectify my mistake?
night cloak
@atomic coral @lime juniper?
atomic coral
@night cloak nope, so either you are good, or your [4 letter word starting with an F]ed
broken sierra
You're*
night cloak
👌
atomic coral
@broken sierra "you are" is correct too mate
lime juniper
Even so, you should remove it. Circumventing the automatic moderation system is a violation in itself. If we allow it for you, we must allow it for everyone. Hope you understand.
atomic coral
@lime juniper done
night cloak
@lime juniper 😐😐 agh okay I understood
@lime juniper I've an exposure for India to ban the game as it's additive to teens what to do about that.
But i think if we done it for the first time, then we should get the warning 🙄🙄
atomic coral
@night cloak and she has no use of it, so send it to tencent
night cloak
@atomic coral I don't know where the Tencent people are?
atomic coral
@night cloak one sec, will be back
night cloak
K
atomic coral
https www tencent com/mobile/en-us/contactus html @night cloak
night cloak
I send a similar email to that site but they didn't replied still. @atomic coral
atomic coral
@night cloak that you can take legal action I suppose. good luck
night cloak
What kinda legal?
atomic coral
@night cloak legal action is that you take tencent to court
night cloak
How?
atomic coral
That is up to you, you first need a lawyer
keen mirage
hello
atomic coral
@keen mirage what is the issue?
keen mirage
i want url about relus pubg mobile
keen mirage
yup
atomic coral
@keen mirage what do you mean with relus and url?
grizzled lark
www.pubgmobile.com @keen mirage.
worldly spindle
@night cloak how old r u
night cloak
29?
atomic coral
old enough for legal action
keen mirage
i mean guys Rules of Conduct
worldly spindle
@night cloak go and first block tik tok
atomic coral
@keen mirage a, one sec
night cloak
@worldly spindle I have reported the whole tiktok association
worldly spindle
@night cloak 29 you don't even know where to put the case and
You are 29 yrs😂 😂
grizzled lark
@keen mirage, There are terms and conditions given in the website.
night cloak
@worldly spindle I won't wanna put the case
@worldly spindle and I'm 19 sorry
It was a mistype
worldly spindle
@night cloak. Yaaa yaaaa
atomic coral
@keen mirage: https //www pubgmobile com/terms
@night cloak 19 is still old enough for an legal issue
keen mirage
ivalid url bro
night cloak
A lawyer is supposed to be with me.
grizzled lark
@keen mirage https://www.pubgmobile.com/terms.html
knotty leaf
I hate the game
grizzled lark
@atomic coral Understandable.
knotty leaf
it is to much lag and glitch
grizzled lark
@knotty leaf which device do you use?
knotty leaf
game
atomic coral
@knotty leaf pls go to #pubg-mobile
keen mirage
@grizzled lark that's right thanks bro so match and another staff
knotty leaf
@atomic coral Samsung Galaxy j7 prime
keen mirage
bye
atomic coral
bye
grizzled lark
@keen mirage, Take care.
atomic coral
english please
worldly spindle
@night cloak if you want to ban pubg
You have to ban every thing like fb,what's app ,tiktok
And bigoo like lots of appp
This banning of each the app will not help Indian community,
Indian community is still under growing
Everyone knows that
Even the laws knows that
grizzled lark
@knotty leaf, Its normal for your phone to handle that game, It's not the games problem.
atomic coral
@grizzled lark "🖕" is offensive
knotty leaf
I and leaving pubg mobile group @grizzled lark @worldly spindle
grizzled lark
@knotty leaf, Alright, good bye!
worldly spindle
@knotty leaf so what what with us
grizzled lark
@worldly spindle, Sorry for bothering you but please continue your discussion in a different place please, because this is a support channel. Thank you for understanding.
grizzled lark
@night cloak, Yes?
night cloak
Actually right now i purchase 229 m16 skin but they didn't deducted and they just give me the skin so what should I do now
atomic coral
@night cloak well, if it is a problem on tencents side there isn't much to worru about
night cloak
So can i Continue to purchase with the same uc i already have ??
Which pubg didnt deducted
atomic coral
@night cloak if you can I do recommend to wait
night cloak
@atomic coral ah sure cause I dont want my uc in negative 😅😅
atomic coral
@night cloak of your uc would be negative you would be the luckiest man ever.
cuz most games aren't build for that and that will result in basically unlimited uc, till your account gets banned
night cloak
😂😂 why?? Cause i think if i use it over then the may deduct till i got negative
@atomic coral cause it happened once in rules of survival that they didn't deduct so i purchase more thing after that their in game diamond goes in negative
atomic coral
@night cloak half the umlimited money hacks for other games are based on making your money negative
night cloak
They Still didn't deducted so can I go 🙄🙄😬
grizzled lark
@night cloak, Well you can go to customer support and tell them this problem, they might deduct it.
night cloak
May be i purchase from lucky shop so i am the luck person who get it for free 😂
@grizzled lark @lime juniper see this in lucky shop it showing 94 uc but in main menu it shows 314
grizzled lark
@night cloak, Could be a visual bug.
night cloak
@grizzled lark so can I try to buy something which values is more than 94 uc??
grizzled lark
@night cloak, cannot be sure if anything could go wrong with it.
night cloak
So with whom I should discuss about it?? @grizzled larkcause I'm already at a risky state cause i use that ump skin glitch
prisma whale
Can i send a video here? Cause i got a bug to report
grizzled lark
@night cloak, I would suggest not to do any purchases if you don't wanna take any risks because of past actions.
storm flumeBOT
Hello, @prisma whale!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
night cloak
Sure!
But if they still didn't deducted till tomorrow then.......
I have no other option to use them as well
full meteor
Any news about the list of top 32 from PMCO?
grizzled lark
Not yet, @full meteor.
full meteor
But when?
Teams should know, so they can prepare
Is there any deadline? Date? Anything?
grizzled lark
Sorry for disturbing, @lime juniper.
Can we have an answer here.
atomic coral
@vital sluice ^ (error is offline)
vital sluice
I unfortunately don't have an answer, @atomic coral. Will let you know once I get any information. Or error will let you know.
atomic coral
👍
grizzled lark
@young anchor, They still do!
young anchor
I can't find one now
atomic coral
@young anchor try villa (vikendi)
lime juniper
Regarding this, @grizzled lark?
full meteor
Yes
grizzled lark
@lime juniper, Yes!
limber shore
@lime juniper I am registered as a content creator since 6months but I dont have roles and permissions of a content creator
lime juniper
Thank you for the information, @limber shore. Please refer to #481202461877600276.
You can leave it empty if you do not know, @sage parrot.
sage parrot
But what it is @lime juniper ?
Is it the tag of my team? For example CRMalbertus
CRM
?
lime juniper
I am afraid I do not know. I will inform you if I receive an answer.
sage parrot
Ooh OK!
spring void
@lime juniper there is no #content-creators for me
lime juniper
It is available only to those who possess the content creator role, @spring void.
spring void
Ok and is the program updated now? @lime juniper
lime juniper
No. New content creators will not be assigned the role for now.
The qualified teams have already received an e-mail, @full meteor. A list will be published at the end of this week after the teams have confirmed.
vapid rapids
Where is San Martin located?
spring void
@vapid rapids Miramar
grizzled lark
@twilit palm, Please check your internet connection and make sure it's stable and try again.
willow dune
@twilit palm vikendi?
twilit palm
erangel
inland basalt
@atomic coral regarding your answer i,m not talking about the points you have which you can spend to get crates and items i was talking about my RP ranking points in the ranking category which gives the top 5 names on the Airplane to be seen.
atomic coral
@inland basalt all your points regarding your royale pass reset every season, only the 5 levels card stays.
strong quartz
Pubg mobile please fix my issue
My game gets crashed while i log in
The game starts and crashes in loading screen please fix it
Give me a solution
atomic coral
@strong quartz there are no devs here-_-
atomic coral
inland basalt
@atomic coral i will send a screen shot you are not getting my question
night cloak
@main hearth
@inland basalt Hey there, the "total rating" of RP resets every season.
atomic coral
@night cloak that is what I have been saying
night cloak
@atomic coral Your messages simply meant you were telling about RP ranks and not ratings. Both are different.
@strong quartz We've a solution for the problem, but it takes a lotta time, wanna know about it?
strong quartz
@night cloak yes please
acoustic basin
Hi, i purchased the anniversary, ios exclusive parachute and dress earlier. Now i can't find it in my inventory. I have tried repairing client. Please help.. what might be the cause, did pubg took it back??
night cloak
@strong quartz It's a common bug with Facebook. What you're gonna do is login to a guest profile > logout > login with Facebook. Repeat this process several times until you get access to your game. You might have to repeat this process 2-30 times in one go. Do it when you're free. Once you get into the game, quickly add a second login method. Facebook is obsolete for you now, until they fix the issue.
strong quartz
@night cloak i dint log in with Facebook
acoustic basin
@night cloak, hi i tried repairing client as u suggested, still couldn't find the dress in my inventory. Parachute is still there.
night cloak
@acoustic basin Hey, you have to contact customer support in game for any that, seems to be a bug. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
strong quartz
@night cloaki linked it with Google Play and twetter
cinder quarry
Is it possible to rankup 100 rp without spending UC
night cloak
@strong quartz Oh really? Which one causing the crash?
@cinder quarry It is possible to ran up 100 if you have the 5-level boost card from previous season.
strong quartz
@night cloak both
cinder quarry
@night cloak i purchased in this season
night cloak
That's strange, never heard of it before, did you try logging into a guest profile and see if it works? @strong quartz
It's possible if you do every event and rp mission @cinder quarry
acoustic basin
Alright, thanks for the help.
night cloak
@cinder quarry Checkout events section, there's a lotta daily missions offering 5-15 rp everyday. Be sure to complete those, at the end you can make it 100 or very near.
strong quartz
Ya the guest account is working
cinder quarry
@night cloakok
night cloak
@strong quartz Sorry, we've no solution for that. Report in #555492558428700682 please.
strong quartz
@night cloakyes i did no reply
night cloak
@strong quartz But I do not see your bug report. Did you forget to "send" it?
lunar heron
May It cause ban or limit users?
inland basalt
Season 5 i had over 50k Rating from opening boxxes and purchasing RP points when season 6 started all my rating was gone except my friends rating remained the same
strong quartz
@night cloak wait ill send it again
night cloak
Make sure to write in format, otherwise it will automatically get deleted.
inland basalt
1 month the ingame support didnt reply
strong quartz
@night cloakwho do i write
night cloak
@inland basalt I don't think your friends rating remained the same. Maybe they purchased this season too. Did you ask your friends? It's not really a necessary query for support to reply you. You might not get a reply for such things. Remember it gets reset every season. This season all points were gone, means it's normal. It's not normal for your friends, if they didn't get it reduced. Let your friends worry about it, not you.
strong quartz
@night cloaki mean what is the format
inland basalt
all those who are in top 100 there Rating didnt get reduced @night cloak these points earned from buying boxes and is not affected by season every season i,m buying except season 6 i had this issue previously it was not
night cloak
@inland basalt All of their points were reduced, they purchased again this season. Trust me it's same for everyone. Here's an attached screenshot of my total ranks. If you look closely, my RP is 45 and total points are around 4.5K. It doesn't mean I didn't buy boxes/RP before. It just resets every season is the truth.
stone forge
So for the pubg mobile club open, we can use ipads for the games?
inland basalt
@night cloak if you can see number 5 on the image i sent his points was not reduced i checked as soon i purchesed all the ranks and the reply i got from the ingame support was they are sorry and they are invistigating my matter but for a complete month there was no follow up reply
night cloak
Why the hell do we have to collect rewards manually??? Why can't it just automatically be gained??? So stupid.
dense plover
Hello I want to ask something how can i change my graphics if my device supports only Smooth and Balanced graphics on 60 FPS without getting banned
night cloak
@stone forge You can use iPads only until crew challenge. After the top 32 team selections, iPads are not allowed.
@inland basalt Then it's a suspicious issue with the particular user. Make sure to report him, instead of asking for your points to come back.
PUBG will never let points stack up from previous season, as it discourages new RP owners to purchase more levels.
@night cloak Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
@dense plover You simply cannot if you do not have a phone with at least Snapdragon 845 or equivalent chipset.
dense plover
@night cloak Do you know if they will fix that problem soon?
night cloak
@dense plover Which problem?
dense plover
@night cloakNot letting me put HD graphics
serene lantern
It's not a bug lol @dense plover. You need a high end device to play the game smoothly
strong quartz
@night cloak is there any way i can contact with the officials?
night cloak
@dense plover It's actually hardware limitation. They had to cap/limit your gameplay experience by limiting the fps you will get based on phone chipset. It helps to keep your phone's battery alive. They don't want to get sued for any accidents may cause for playing at your processor's higher clock.
@strong quartz If you've any top secret confidential information, the admins can request community team to connect you with an official. Otherwise, you only have the customer support in game to talk to.
surreal sage
Fix game please
night cloak
@surreal sage Pan, what's your issue?
night cloak
Oh, do report in #555492558428700682 please. Make sure to write in format, the format is pinned in the channel.
@night cloak They'll give you vague response.
@strong quartz I just checked your report in #555492558428700682, you might wanna edit your message and include all the information you've. Such as you tried with twitter and google play etc etc, otherwise I'm pretty sure it won't be overlooked.
It takes so long having to collect all the rewards manually @night cloak.
strong quartz
@night cloakok
night cloak
The least they can do is have a single button to collect all rewards.
@night cloak That means you're out of luck with your idea. Unfortunately, the game doesn't offer any rewards which will automatically come to you. It's not the subscription only. Like season rewards, rp rewards, everything you'll have to collect, manually.
So pointless...
Ikr.
Is that you in your profile picture @night cloak?
@night cloak It's Barbara Palvin, btw we can discuss further about it in #chat. You're off topic.
strong quartz
@night cloaki just edited my message in #555492558428700682 please check
night cloak
That's better.
snow valve
@night cloak hey
I visited my mobile service center
They checked my phones gyro sensor and all things they tested it also they said it's fine
But still not working in pubgm same problem
night cloak
Did you join in your device Facebook community and ask there? If they are facing the same issue?
snow valve
Yep but no replies yet
Should I try reinstalling game?
Or should I wait for the next update to come
night cloak
If Repairing didn't fix the the Im afraid reinstalling would fix it. But you can try reinstalling, might work for you. If it still doesn't, do report in #555492558428700682 please. Make sure to write in format, the format is pinned in the channel.
snow valve
Okay
Thank you :D
I might report the bug in #555492558428700682 and wait for the next update it might fix it up
night cloak
Yeah, hope for the best.
grizzled lark
@snow valve, have you tried tweaking your app permissions?
snow valve
Okay let me check
twilit palm
Is server asia have issues?
Laging
Kicking out
Bugs
Crashing the game or juat me and my squad has this problem?
spring flame
@snow valve
grizzled lark
@twilit palm, I'm not having any kinds of issues as that, are you sure your internet connection is stable enough?
night cloak
Gyroscope doesn't need permission.
snow valve
night cloak
@snow valve Ignore it, they misunderstood.
spring flame
If you enable it... the game needs the perms to access body sensors.
twilit palm
@grizzled lark yup in all games its so good and other server in pubg is fine just asia has problem
snow valve
What to do now 🤦
twilit palm
@spring flame @night cloak check this problem
wraith brook
Antipinger causes ban or not ?
night cloak
You're fine, since you've reported the issue. Now be patient, and be sure to check the Facebook query. They can help you in this situation much better than we can ever do. @snow valve
spring flame
@twilit palm Please elaborate the problem. Im unable to understand the issue you're facing.
wraith brook
Tell me
night cloak
@twilit palm DM @neat turret. He can check your internet, maybe run some trace thingy and tell you what you can do to have a better ping.
twilit palm
@spring flame high ping on asia server and got kicked from the matches and stuff like this
grizzled lark
@wraith brook, Haven't known anybody getting banned for it so currently no idea.
spring flame
@wraith brook
What's an AntiPinger? Did you mean the mobile application that claims to reduce your ping?
snow valve
Is there any sensor checking app which could predict that my gyro is damaged or whatever
grizzled lark
@snow valve, Yes.
snow valve
Name??
wraith brook
@spring flame Yes
spring flame
Well I used to use when on my previous Internet Provider... Im pretty sure you'll not get banned.
night cloak
You can search in play store, "sensor check" I'm sure there's a lotta apps.
spring flame
@snow valve
You may perform a search in playstore for that.
grizzled lark
@snow valve, If you tap on Kernel version multiple times It will lead you to CIT test.
snow valve
OK so imma do it and tell you guys
@grizzled larkyes I did it
And yeah my device have a compass also
golden sphinx
Hi
Are u working on this problem in syria?
grizzled lark
@snow valve, The compass works with the gyro?
golden sphinx
If we want to play pubgm we have to use vpn
night cloak
@golden sphinx In Syria? I think @night cloak is from there and it plays just fine for him.
spring flame
@golden sphinx I suggest you don't use a VPN if its not allowed in your area.
snow valve
When I move device the graph originates @grizzled lark
So probably my gyroscope is allright
night cloak
@night cloak Yes but I don't live there 👀
grizzled lark
@snow valve, Then I think re-installing is the only way.
night cloak
Oki
snow valve
@grizzled lark so my gyroscope is fine
grizzled lark
@snow valve, Can we come to dms?
snow valve
Ok
golden sphinx
Everyone in syria plays it using a VPN or DNS @spring flame
spring flame
@golden sphinx
Well I'll get back to you on this after referring to some facts.
golden sphinx
@night cloak im sure he is using some kind of vpn
night cloak
@golden sphinx My bad, he's not in Syria atm. Btw if everyone is using VPN, maybe the issue is with your government blocking the game?
Yes I have heard that the game is blocked by the government. People play the game using a VPN as far as I've heard.
So yeah
That's all you can do for now
spring flame
Okay so the game has been banned by the Syrian Telecom Ministry. I assume no more support can be provided on this as its not a problem with Tencent.
golden sphinx
Ok thank u all for the help bye
night cloak
I thought there was a paragraph incoming :p
spring flame
😂 Lol even i assumed the same thing.
golden sphinx
It's not the first time our government f*** everything so im use to it
severe drum
When will the Arabic server be released?
atomic coral
@oblique kelp the version is different, but crossplay is possible
oblique kelp
Can i login my original account in krjp version? @atomic coral
atomic coral
@oblique kelp yup, but not back
oblique kelp
Sorry? @atomic coral
zenith mason
Why is there a DISCORD channel of PUBG Mobile and that too they have their PUBG support sub channel in it and this sub channel should directly be in connection to the DEVS who're working on Updates?
What the **** is wrong with this game Totally not making sense at all, lags as hell! Sluggish movement! I just died because the movements were all so sluggish that the characters itself didn't do anything! I died consecutively 3 times just because the game isn't smooth at Smooth+Extreme settings!!!!!!
Seems you want to give all 60 fps to iPhone Plus users ha!?!!
You're earning by selling UC so hear what user wants to say!? Made a discord channel just becz you want active Playerbase, is there any support on this or not? Do they report this to devs or not!?
Aghh! I'm real pissed at this game's performance!
It's worst/garbage for Android that's why people play on iPad/iPhones and beat Android users!!
night cloak
RLLY 0.12 RPG? i think this is true I'm done with PUBGM...😑
@tropic ravine can u say it's true or not?😐
@neon patio ?
tropic ravine
grizzled lark
@night cloak, The rpg is just for the event mode.
night cloak
@grizzled lark thx😊 😘
grizzled lark
Yw.
mossy kelp
@tropic ravine
grizzled lark
@mossy kelp, can you provide a screenshot of it?
frigid terrace
why my account banned can i know please
my account lvl 57 from 35 day i send email to support no answer
i know you will say u use third party bla bla i never use
blazing vigil
So my phone screen is broken so i started using the PUBG Tencent emulator. I have noticed a very long matching and queues on north america for FPP matches. Why is this so?
spring flame
@frigid terrace
AFAIK the email support has been discontinued. Try filing a claim to get your account back. The file claim button can be found on the dialog box thats informing you of the ban.
frigid terrace
@spring flame i do that 1 mil time no answer too
spring flame
@blazing vigil
The best possible answer could be that there are less players playing on emulator in the same region, match type & tier.
@frigid terrace
Please have patience the customer support will get back to you ASAP.
blazing vigil
I thought as much 😦
wispy matrix
there are long queue times emulator. people dont play much in it. i used to play in aisa and had to wait for like 3+ mins in duos or solos.
frigid terrace
@spring flame 35 day now no one answer when they will answer when i die lol sorry for that
blazing vigil
The ping times are so high outside NA servers.
wise wasp
@blazing vigil we run into the same issue when we have emulators from our clan join a squad, the wait times become very long vs all non emulator members. We tend to jump on the EU server where there are more emulator players to help shorten the wait times.
blazing vigil
It's like rank suicide.
desert vapor
If I use vpn will I get banned?
spring flame
@frigid terrace
That's the option you have... try waiting. If they don't answer just give up and make another account.
@desert vapor
We don't recommend using it cause it can cause few other in-game issued like ping fluctuation and some have faced the "abnormalities detected" due it as well. It also depends on how the person used the VPN and for what purpose. So simple answer is just it's not really necessary for the game and we don't recommend using it.
desert vapor
Ok @spring flame thank you
deft path
i found a cheater with 27 kills
lean bramble
Can someone explain?
cold tinsel
And they keep bringing updates
regal perch
@lime juniper the prime plus subscription is for 5 dollars for only once right ? So if we want to buy it again in next month we have to pay 10 dollars ??
lime juniper
Yes.
night cloak
@lean bramble It's a warning for an upcoming ban. There's probably an app interfering with game files, like, ad blocker apps or etc. You might wanna reinstall the game. And uninstall any suspicious app you recently installed. That will prevent the issue from occurring again. Hope that helps.
@deft path If you have screen recorded the person cheating, upload it to a drive or YouTube and send the link to Customers Support in game.
lean bramble
Okay. Thank you 
zenith crown
@jolly charm can i use gfx tool to enable high fps mode in my Asus Zenfone Max Pro M1 actually after Android Pie update they disable HD High Fps Mode.
night cloak
@zenith crown You can but it will result in a ban, as modifying game files using 3rd party apps violates game's TOS. No matter the reason.
zenith crown
Thanks For Your Valuable Reply. @night cloak
night cloak
You are welcome.
zenith crown
🙏
rancid heron
I have a question. Does PUBG store IP addresses?
unkempt flame
Spectate From Lobby is not present on 0.12.3 (beta) Please bring it back we want to spectate some other “Pro” Players... Please ☹️
night cloak
Pls Fix iPad Pro 2018 Full-screen problem
it's been 4 month
When you Guys gonna fix?
@night cloak
fallen anvil
Watch it on yt @night cloak
night cloak
@fallen anvil There is no Fix yet
night cloak
No 11
fallen anvil
K
night cloak
New iPad bruh
languid gust
Lmfao
severe ledge
Beta has it. Beautiful
sterile ledge
Why does the game still access my facebook friends' list even when I opted not to???
And they all show up in the chat list 😡
spring flame
@sterile ledge Try repairing the game while on the login screen.
sterile ledge
Ok will try that one. Hope this will work. Thanks
dry tundra
The game freezes when I board the plane sometimes. It only happens on Vikendi, but not every time. I have an LGL164VL
wispy matrix
@dry tundra try repairing client from the login screen. select the option which says something about the maps
dry tundra
Ok will do
wispy matrix
👌
wraith pine
My data has not changed why did this happen? Some people got banned after seeing this message I spend a lot of money on my account I don’t want it getting banned for nothing
wispy matrix
sorry to say this, but staff members here cant unban your account. they only moderate this server and are not affiliated to tencent. however, you can file claim at most.
wraith pine
@night cloak no apps are interfering with the game..it’s tencent’s fault something is wrong on their end they let hackers roam free while the innocent get banned for nothing
wispy matrix
you are only wasting your time here discussing about the suspension.
pallid sierra
@wraith pine contact the pubg support
ruby ice
Bro that same thing just happened to me I'm pissed @wraith pine
@molten crown since your the only one of staff online rn you mind telling me wtf is wrong with this game?
Kicked me twice today during matches and now it's saying it detected abnormalities in my client
Like why
molten crown
They think you’re doing something weird. Could be triggered by something like a VPN
ruby ice
Why would I need a vpn
I live in California and I have my own wifi, tencent needs to fix their stupid game
molten crown
Some use it for region locking other to protect data/ip tracking
ruby ice
Ok well I have no need for a vpn
Vpns are for hackers and other stupid people, I'm not that dumb that I need to have a mobile game
But yet tencent won't ban the people who do hack and fix the bugs, but it's all good cuz we get to put a bird on our shoulders like wtf man
Stupid
polar turtle
@ruby ice well you wrong about vpn
ruby ice
How am I wrong about vpn, I know what it's used for
polar turtle
👌
sterile ledge
@spring flame still the same. I repaired in the login screen and waited.. restarted the app, downloaded the updates and restarted the app again. Logged in with facebook, chose NOT NOW for the access friends list. And still, the game shows my facebook friends
night cloak
@ruby ice VPNs are actually a good thing for internet security.
cosmic gazelle
Top 8 with 3 kills still minus
spring flame
@sterile ledge
Im pretty sure its a glitch. Try reporting it ingame.
night cloak
anyone can help me ?
shut token
Is there ANYWAY to unlink a Facebook from an account
My Facebook was hacked
But every time he logs in my account they make my game log out
Please tell me any way to remove fb from the account
Please help
night cloak
Nope. You can't unlink any social media account, @shut token.
fathom blaze
@night cloak so if I have fb and Twitter linked to one acc, I can’t remove one of them?
next shoal
@fathom blaze you cannot unlink social media accounts. You can log out of them. But you can’t ever unlink them.
opaque mist
hmm
next shoal
Sorry, m8. I’d contact fb and see what they can do for you. @shut token
lyric cairn
where can i get in contact with a pubgm dev?
soft quartz
If you cancel a subscription, do you still get the rewards for the rest of the month that you've already paid for?
night cloak
Yes, @soft quartz.
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
night cloak
@lyric cairn^
lyric cairn
in game support is a bunch of 2 bit robots
i need a human being
where do i find that
languid niche
Is VPN going to lead to a Ban ?
past birch
@lyric cairn mail them at PUBGMOBILE_CS@tencentgames.com
lyric cairn
not work8ng they 8nly send copy paste generic replies to my questions, have tried 7 times
@past birch any other way to contact them?
past birch
@lyric cairn yes they do send an automated response and another reply is from CC real human that response can take 3-7 days depending on the que
night cloak
Yo, i wanted to ask something, if i cancel now the prime plus subscription will i still get the daily rewards till that 30 days pass that i paid for?
night cloak
@night cloak It's really sad to say that the new iPads and some new Samsung and Sony phones doesn't support full screen, even after months. The developers are aware of the issue but it's hard to predict when they'll add full screen support. For now, you can zoom in the screen a bit before playing the game on your iPad, it cuts a few portion of the game but unnoticeable while you're in a match.
@wraith pine About your issue, the reason is unknown. I'm replying to another person about the "abnormalities detected" warning.
@night cloak Yes, absolutely.
@past birch The mail service was discontinued.
past birch
@night cloak i used it like 2 weeks back
night cloak
@languid niche Using VPN won't get you banned. But if you use VPN to bypass certain feature in game, it could lead you to trouble.
@past birch The system replies with random answer with bots. Maybe you were lucky enough, to get a response exactly matching your query.
past birch
so what is the way to contact them now if its not working
night cloak
The customer support in game is the only way.
past birch
@night cloaklast time i got human reply
night cloak
As I've mentioned, if you got a reply in past 2 weeks, it was from a bot.
past birch
1st bot then 3days after human reply maybe it was purchase issue that's why
night cloak
The mail system they use to reply queries that took place in a conversation with customer support in game.
@night cloak Aloha! How can I help you?
night cloak
If you contact customer support in game, sure you'll find a human to talk to about your problems.
past birch
ohkk got it thanks
clear ocean
Please fix the ios bluetooth bug and don’t say its ios problem as i played chinese version of game and its nit there
clear ocean
when u turn on mic on ios with bluetooth headphones it just switches to crappy mono audio
@night cloak
night cloak
@clear ocean Welp, that's a problem I encounter when I don't use headphone 🤔. No idea when it'll be fixed tho. Maybe you wanna report the issue to Tencent by typing in #555492558428700682? Make sure to type in format and with detailed information otherwise it will get deleted.
strong quartz
@night cloakim still not getting any reply on my report😞
night cloak
@strong quartz Well the customer support takes time replying.
strong quartz
@night cloakok ill be waiting
summer fog
night cloak
@summer fog Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.
languid niche
@night cloak I'm purchasing an Indian Outfit which isn't available in my country.
By using VPN
uneven yacht
Hi
I have this issue where I don't have a lucky drop on the main menu but my neighbors and other friends living in the same building and region have it. Why is that so?
night cloak
@languid niche In that case I do not recommend using VPN. At the end, it's your choice.
@uneven yacht It's random for each and every players. Some didn't get it for months. Some gets it like twice a week.
That's why it's called lucky drop.
deft lagoon
Previous Season I was having KD Of 4.36 But afterwards when I watched my previous season I m watching it's KD is 3.85/86 Y?
#questions
night cloak
Hey. Why isn't there an option to delink Facebook?
I really want to remove it
@night cloak It isn't there to discourage account selling/trading. There are also a lot of other hidden reasons.
spring flame
@night cloak
If you wish to delink your social media account, Kindly contact ingame support for more help, for help refer to FAQ 6.1 in #481198147478224896. They'd ask you a few questions for verification purposes and will delink the account.
night cloak
Alright. Let's see.
They won't delink it. They will only revoke access if necessary. In that case, you won't be able to add ano other social media as a replacement.
I have both my Facebook and Twitter account linked. But I just want the Facebook to be delinked. Seems there's no way doing this.
Or is there?
oblique maple
hello
night cloak
@night cloak You can contact customer support in game and ask them to revoke your Facebook. So, you won't be able to login with Facebook again, only twitter.
@oblique maple Aloha! How can I help you?
Is it the same where I can revoke Facebook access myself? That way I can login again after allowing access though
@night cloak I don't think you can revoke the Facebook from game by yourself. But it has no benefit other than the logging. You still won't be able to create a new character with your Facebook, nor you can login in future.
So I'll be invisible to my facebook contacts?
finite sequoia
If i purchase prime plus on today will it renewed on next month beginning May 1 or renews on ma y12
finite sequoia
@night cloak Thank U
night cloak
@night cloak You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
I tried contacting them. Doesn't help
If you ask them to delink, they'll just ignore you. Ask them to revoke your Facebook access.
They'll ask you a few questions, answer those correctly.
Alright
Hello
Lagging issues problem check in vivo Y71 handset ID 582941767 PUBG mobile name bhushanlalcha
spring flame
@night cloak
Please check out the pinned messages in this channel if you are facing lag issues on your device.
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
violet mist
If I enter the game with Vpn and receive an item from the store, will my account be closed?
@lime juniper
night cloak
@violet mist Sorry I am not the person assigned to answer your questions
@night cloak He didn't mention you.
@violet mist We don't recommend doing such activity.
Using a VPN to gain an item.is against the rules. Using a VPN in general is against the TOS. I mean a lot of people did it to get the tidal wave ump
violet mist
@night cloak wrong label
night cloak
I'm sorry I did not sleep all night thinking he was letting me go🚶
violet mist
Sorry
night cloak
@night cloak Using a VPN isn't against TOS.
Well that's what a moderator told me its against the rules.
Rules/TOS same thing.
They misunderstood something. Anyway, bypassing in game features will get you in trouble, even tho you used a VPN or not.
violet mist
Thank you for the information
night cloak
Okay.. lol pangirl not going to.argue with you . You already got a rep for that.
Hi if i use vpn for india will i get same offers as them like u know ive seen indian players get different offer in shop
lime juniper
Use of VPN services in itself is not a violation of the terms of service. However, should this be used to exploit certain game aspects that are not meant to be done the way you do it, there is a risk.
night cloak
? Answer me pls
lime juniper
Unlikely, because your account is already registered to be owned by a(n) [your country] citizen.
fallen stump
can we connect global account in kr with fb
night cloak
If you connect your global account to a different version you won't be able to sign into the global version anymore.
fallen stump
oh okey so we can login to kr version only once right?
night cloak
No.. you'll be stuck with the KR version forever.
night cloak
Days doesn't transfer back to global
It gets erased
And transfers to the version you sign onto
fallen stump
okey thanks by the pubg ban in nepal so thats why
yes pubg ban in nepal from today not working
night cloak
@fallen stump You can play kr version freely as you have to make a new account
Your account only gets locked if you play vietnamese version
Also i think that all versions of pubg will be blocked for you, use VPN
fallen stump
bro what about rp just waste of money
night cloak
Use vpn
No banned with vpn yes cos i wanna use vpn to play india server and go against pros like mortal
I am really good player and wanna test myself
blissful leaf
Totaly like the half players are using GFX tools to improve the resolution 😡
alpine lantern
Hi how we can unlink the pubgm game from Game Center on iPhone
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
zealous zephyr
modest tulip
so i have a problem with the tgb where i can't download pubgm on it, its not in my games, or the game center and there is no option to search for it. i have re dowloaded tgb, restarted it, and rebooted my pc. please dm me or @ me
half solstice
I got a mythic coat and i want to gift it to my friend, how do i do it?
dense nimbus
Hi
dense nimbus
How many minutes would it take to start the room match in india bonus challenge
storm flumeBOT
Hello, @modest tulip!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
dense nimbus
I have been waiting in the room for 10 minutes
quasi dome
is there a skin for ump 9 for sliver fragments
quasi dome
but its not in my server
dense nimbus
Use vpn
grizzled lark
If you miss use any kinds of exploit you might have a risk of losing your account with it, @quasi dome. So please don't try it.
quasi dome
i wont just asking
dense nimbus
@grizzled lark I already bought the skin using vpn....will it ban my account for it😟
grizzled lark
@dense nimbus, cannot be sure but anything can happen.
dense nimbus
Man I am worried
zenith mason
Side peek is buggy, it leans to left and reft once and then no matter how much I tap on it Character won't budge!
Side peek isn't working!
I have proof also but I'm not able to upload the video
bleak furnace
I landed on buildings so many times in ha tinh and san martin still it shows zero landings. What to do?
Yeah i did that for the couple of matches. But not all. I played some matches too. Still it's not registering.
I'll try again tomorrow i guess
full acorn
What if i buy prime subscription now in the middle of the month
Will my subscription end at the day i bought the prime subscription in the next month ?
silent terrace
Hey Devs, So I got Pie update on my Asus Zenfone Max Pro M1 yesterday and upgraded it to Pie, then I opened PUBGM and there was a little in-game update, I did update and then the game said please restart the game; then when I restarted the game, the sound or the 3D channels were different! I could not understand from where the enemies are firing or the footsteps! All of the sound were different. what to do now please help!
night cloak
Yea @full acorn
ancient kite
@night cloak Are you supported?
night cloak
No
ancient kite
there in any supported here?
fallen anvil
No
night cloak
Just ask a question @ancient kite
ancient kite
no i dont need i have an account and i get the royal bass then get banned for ten years without any reason
silent terrace
@night cloak I mean it was perfect when I was in Oreo
after upgrading the OS to Pie, the firing sounds and footsteps are kinda broken
night cloak
@night cloak thank you very much
@night cloak my account got fixed you are the best person in the world for me you helped me thank you very very very much
bleak furnace
@silent terrace it happened to me too with pie update on poco f1. The sound is now very confusing and unclear.
silent terrace
@bleak furnace you are exactly right I mean the sounds are understandable but they are unclear
@night cloak I repaired already
bleak furnace
The footstep and gunshot sounds appear to be far away but they are actually near.
silent terrace
@bleak furnace exactly
do you have the problem till now
sounds are a bit different too
bleak furnace
I thought it was because of the recent patch
silent terrace
@bleak furnace when they released the patch?
bleak furnace
@silent terrace i guess 2-3 weeks
silent terrace
@night cloak I am going to report it
bleak furnace
@night cloak thank you my man for that info on landing tasks
silent terrace
@bleak furnace When I was in Oreo it was perfect after upgrading to Pie, the game itself updated and told me to restart
after restart it went pathetic
bleak furnace
@silent terrace I'll try repairing as the good sir suggested.
spring flame
@silent terrace
When you're facing the issue ingame tap on the little report button on the top right corner & report it.
silent terrace
@spring flame dude it's happening always I mean the sound channels are different
confusing
bleak furnace
@silent terrace did you try reinstalling?
spring flame
@silent terrace
Why don't you try calibrating your headphones? You may find it in the equalizer.
silent terrace
I have stock android
there's no equaliser
@bleak furnace I will do it tomorrow
I have the version installed was installed in the Oreo, If it's the issue let's see tomorrow
bleak furnace
Sure I'll try it @night cloak
silent terrace
@night cloak i will try thanks :)
quasi dome
in which map can we get gillie suit dark brown
peak barn
Hi ,
Is this known issue for doors in custom rooms it shows it's closed some players and open for other players .
^ because it causing some fights in my custom rooms tournaments
night cloak
Not so known, but it is a bug @peak barn
dusty tree
Can I transfer my pubg account to Twitter if I've already linked it to something else
night cloak
No
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
worn forum
The missions are broke. The missions land on san martin and school, I did like 100s if times in both classic and arcade, but it doesn't register at all!
How can i complete the missions now?
Please ping me for reply
spring void
@worn forum some people have also reported this issue please mention it in #555492558428700682
faint mango
I have two pubg mobile accounts is there a way I can merge both together
spring void
@faint mango no
spring flame
@forest gust
Im sorry but people on this server don't have the perms to ban any player ingame. If you think this player is using unfair methods feel free to report him/her ingame. For help refer to FAQ 5.1 in the #481198147478224896 channel.
forest gust
Okay
wet roost
I am getting higher ping on classic matches. i play in asia server although my internet connection is good.i still get more framedrop on enemy contact. Please help me to resolve this issue..
spring flame
@wet roost
Check out the pinned messages of this channel.
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
pallid pecan
where can I see when I first logged in pubg?
proper dirge
@pallid pecan I believe you cant
spring flame
Head over to events and tap on Results Viewer. You're gonna find when you joined the game. @pallid pecan
proper dirge
Really???
pallid pecan
or to see the season that I was at the beginning and I did not collect my clothes season 1
proper dirge
@pallid pecan What are you asking?
vital sluice
You actually can't see your first season stats.
The results viewer is from season 2.
pallid pecan
Ok thks
waxen knoll
Why im not matchmaking with same tier as i, cause i always got team with 2 tiers below me?
willow dune
Couple of factors:
Teammates
Server
Players available
Region
Own teir
night cloak
Pls set my nickname to psycho😫😐😭
polar turtle
@waxen knoll don’t worry. It’s almost always like you getting lower rank teammates because most of better squads don’t want random player ruining their match. If you need more ingame better friends it’s good to look on arcades. Arcades are quick and easy to find new good people.
open hearth
I can’t hear or speak to my teammates in the lobby and spawn island until a message saying “your device is in silent mode”. This even happens when my iPad is not even in silent. I even tried reinstalling but it didn’t fix it. It even happens on my iPhone and it’s really annoying
gaunt orbit
@silent terrace yeah I am having trouble with wireless headphones...there is no longer any stereo in the game. I have restarted, repaired, etc. and it is still broken. I have tested my headphones in other apps and they worked perfectly. Only stereo is lost when I play PUBG. The consequences are you cannot tell the direction of footsteps or firing and teh mini-map with its footsteps/firing is useless after they changed its sensistivity (ex. you can easily be run over by a vehicle when it is travelling at full speed to wards yuo because you do not hear it until it is too late).
The only work-around is to use wired headphones which very much suck with the cord in your way.
Hopefully PUBG will fix their sound soon because with all the glitches not being fixed and hackers the game is going down hill, even with new features, not fixing issues still makes the game problematic.
mossy cargo
Hello
gaunt orbit
@open hearth yeah a PUBG glitch that has been around for two seasons and is still not fixed 😦
spiral tiger
What am i supposed to do?
mossy cargo
I will report...
night cloak
@spiral tiger It seems your data was deleted. Uninstall the game and reinstall from play store.
open hearth
@spiral tiger you don’t have the obb file installed
spiral tiger
It will take forever
gaunt orbit
@spiral tiger accept the download if it is free or go to free internet hotspot to download
night cloak
Forever is better than never.
spiral tiger
Thnx
gaunt orbit
...or accept the download if yuo do not mind paying
spiral tiger
Theres no accept option
gaunt orbit
oh 😮
spiral tiger
K im uninstalling
gaunt orbit
Turn on your data?
open hearth
@gaunt orbit TWO seasons!?! Here I was thinking it’s new. It did recently start happening tho
gaunt orbit
lol...you do not want to know how many tier matches I have gone in a lost chat
kills my ranking almost as much as hackers
open hearth
Oh yea. No number of restarts fix it. No voice chat limits a lot of my gameplay
Does not help my squad always drop bootcamp too lol
elder valve
My account is banned from pubg mobile can someone please help me
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @elder valve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
gaunt orbit
@open hearth don't hot drop...lol...break off at last instance to land somewhere safer if your team continues to hot drop.
open hearth
@gaunt orbit I meant like hot dropping is not the problem, voice chat is very crucial during the first few mins, especially when hot dropping
haughty cypress
vc bug? classic UwU
gaunt orbit
Agreed
spiral tiger
@junior sail
daring pine
i pad pro 12.9 2018 screen support??
lyric cairn
@past birch ok thanks, but they removed my last 3 inqueries both in-game and website, and it has taken nearly a month now and no reply.
they seem to want these 1star ratings really bad hah
night cloak
When I use gyroscope my camera doesn't move too much even if it is at 300% why is it so? But I've seen many people using same sensitivity even less that 300 but their camera move a lot why is this so?
@daring pine Unfortunately it's been 7 months but there's no full screen support for a handful of devices. Meanwhile you can zoom in the screen a bit while playing. It's unnoticeable when you're in a match.
@night cloak
@opal trench There's ping issues in Asia server. But if you use mobile data, it greatly reduces for a lot of users.
When I use gyroscope my camera doesn't move too much even if it is at 300% why is it so? But I've seen many people using same sensitivity even less that 300 but their camera move a lot why is this so?
@night cloak Maybe you're turning on the wrong sensitivity settings. DM Alpha#2017, he might help you.
Ok @night cloak
@night cloak
DM.*
@night cloak his DM is blocked
Yes?
When I use gyroscope my camera doesn't move too much even if it is at 300% why is it so? But I've seen many people using same sensitivity even less that 300 but their camera move a lot why is this so? @night cloak
night cloak
Yes
Snap I deleted the message
I've repaired also
That's so weird
Tell me
Any reason?
@night cloak what's your device model?
@spice hawk If they used all your UC, they are gone. There's no way of getting back.
LS-5020 @night cloak
spice hawk
he even changed my password that is not my fault and i cant afford uc again try to undewrstand
night cloak
@spice hawk Understandable! But that's how it is. Unfortunately.
@night cloak Hello?
spice hawk
so how to get back i dont have money to buy it again
night cloak
Let him research, he might be busy.
@spice hawk Your UC or the game profile?
Did you recover your account?
lofty hill
What is this the doors wont open when enemys walk through them
night cloak
Yes is this a new issue or you faced it before, @night cloak?
It might be a hardware issue as far as I've researched
@lofty hill Witnessed similar bug yesterday. Please report in #555492558428700682. Make sure to write in format, otherwise it will get deleted.
@spice hawk If you don't have money, save up some. Then buy UC, as I've mentioned there's no way of getting it back.
past birch
@lyric cairn what problem do you have BTW
night cloak
Does gyroscope work well with other applications (games etc.), @night cloak?
Lazy corrupt staff won't fix the door bug.
lyric cairn
@past birch i have been trying to reach them for my account that i have lost, i have tried all the social media things, but i know i linked it to something so i could pay for a package back in 2018, i have the receipt for it, but i havent had any humans contact me from support fir over a month and a half
night cloak
Lazy corrupt staff won't fix the door bug.
lyric cairn
i tried pubg_cs abd in game support, n8thing
night cloak
Lazy corrupt staff won't fix the door bug.
opal trench
I use mobile data
night cloak
@night cloak Stop spamming.
@night cloak Why shouldn't I? It's becoming ridiculous now!
@night cloak Tencent doesn't monitor this channel. Please don't spam here.
past birch
@lofty hill This bug is in there after anniversary update. Faced it several times in pochinki but once happened with my friend for me it looked like door was not opened he just passes through and when i checked my friends gameplay door was opened
night cloak
Community Team!
Does
You can go to change.org and make petition, not here.
Hahaha
Was that suppose to be funny?
Please move to #chat
past birch
@lyric cairn If your account is lost tencent won't help you in that cz your account was logged in using social options and would only ask you to get access to it
grizzled lark
@night cloak, That bug is known to be fixed in the upcoming upadate.
night cloak
@grizzled lark #discord
Sure, sure. Just like what they always say.
I doubt it will fixed.
grizzled lark
@night cloak, You can check it out in beta.
daring pine
Zoom in while playing...bruh 😂 such big game and no screen support for the top tier device
lyric cairn
@past birch i have a receipt, they should atleast be able to let me know which social media account its under?
night cloak
@daring pine Unfortunate.
lyric cairn
and i have the 8gn name of account
daring pine
ye
lyric cairn
ign*
past birch
@lyric cairn The can't its for your security
night cloak
@lyric cairn What's your concern? May I know?
lyric cairn
toggle up abit @night cloak
night cloak
You can login into game with 5 login methods. Try to use Facebook, Twitter, wechat, play games and VK.
And see whichever helps.
past birch
yea if he knows the mail id
lyric cairn
i have the ign of my old account & a receipt of package i bought back in 2018
night cloak
Such information will never be shared because of privacy. You'll have to figure out yourself.
past birch
@lyric cairn do you know the mail id
past birch
not the recipt i am asking which email you used to login
night cloak
@lyric cairn Did you try logging in with the 5 login methods?
past birch
yup try that
lyric cairn
what is vk?
night cloak
Since you don't know, skip that. You probably didn't use that.
A normal person has 1 Facebook, Twitter and WeChat account. If you keep trying, you'll eventually get to login.
lyric cairn
i alrdy have triple checked both my emails, just getting some lvl 0 accounts
night cloak
Then, I'm afraid it was a guest account?
lyric cairn
i had a lvl 40 or so account as far as i can remember
past birch
then it can't be sorted out you need to figure how you logged in
lyric cairn
would it be a guest account if i managed to get emails to my main email?
night cloak
@lyric cairn Only you can help yourself. We can only help you guide.
Yeah, you can make purchases in a guest profile too.
polar inlet
Yikes
lyric cairn
how do i go about guest accounts then?
night cloak
Guest accounts cannot be recovered anymore, it's gone.
past birch
@night cloakohhk
lyric cairn
what is an id?
polar inlet
@lyric cairn identity, each player has 1 different
lyric cairn
but where do you find that id
night cloak
Open a new game account, connect it with at least two known social media accounts. It will help you in future to prevent these things from happening.
You find a character ID by searching the IGN in add friend section of the game.
past birch
yup
lyric cairn
i will try searching my own name
cus its account is still being used
my name is intact
night cloak
That won't help your situation at slightest. But if you want to find it, why not.
lyric cairn
if its deleted i w9jld be able to remake with my old name, right?
night cloak
No. Once an IGN is taken, it's unavailable to public.
past birch
@lyric cairnnope
lyric cairn
i see my old id
and it has my facemask and jacket on
its still there
@night cloak @past birch does that id help me in any way to get it back?
past birch
@lyric cairn Nope not now anymore as hope sait guest account are no longer recoverable
But maybe there is someother account you used to login
think about all mail id you created or used
remember fb id can be without mail id so you may have used phn no.
lyric cairn
nwm that then, probly fb or play games, any hints on that
past birch
how many email id do you have
try all
all google accounts
and honestly only 1 person can help you and its you yourself
earnest rose
I got a curfew for no reason.
@neon patio
@molten crown
@bronze yarrow
bronze yarrow
@earnest rose what does the error code say
spring void
@earnest rose noone in this server can unban you please contact customer service
earnest rose
Where do I find him?
bronze yarrow
At least we can try provide a reason
@earnest rose Open the game
and click "File Claim"
earnest rose
84434
bronze yarrow
Looked it up
can't find anything about it
earnest rose
This is ?
bronze yarrow
What does the rest of the message say?
bronze yarrow
Well do what it says
wait a couple of minutes
as there might be high traffic
polar inlet
I've never gotten that before
spring void
@earnest rose can you provide a screen shot
earnest rose
Arabic
ember crescent
spring void
@ember crescent please check if you are playing on the correct server
night cloak
So I bought 25$ worth of UC and my dad has restricted buying on my phone, which means he has to approve it, and I didn’t have the app open when he confirmed the purchase, and when I logged on to pubgm I didn’t have the 25$ worth of UC. Can someone help?
@molten crown
Or @ anyone?
storm flumeBOT
Please refer to FAQ 2.12 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
lyric cairn
Is it possible to unlink a social media account, or delete it from pubg?
wispy matrix
yes
night cloak
Does anyone have information on the new promotion
Buy UC with a Google play giftcard and get more rewards ?
blissful leaf
Yes what is that?
night cloak
Don't know that's why I'm asking
cloud sinew
Latest update is very bad its changed all audio realistic
3-4 hours ago
All game is now bad
Its like im playing in low phone
blissful leaf
@cloud sinew you could just use GFX tools but its illegal for totaly unknown reasons what kind of advantage it's doing because if you think it more carefully this game is pay to win buying more expensive phone means access in HD and HDR graphics which means because i have played on Note 9 better graphics=Better screen resolution in game=Seeing more clearly from far away players.But people who can't afford these kind of phones have got smooth and balanced graphics. Both of them has got a really horrible in game screen resolution
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
polar inlet
.
blissful leaf
Third party app i do not want to get banned :(
solemn magnet
It doesn’t make changes to the game
It just helps so much for me
So u won’t get banned
narrow fable
hello
we have a problem login to account
facebook disable the account, and we can't login to pubg account
is there any help
night cloak
I was playing duos, and the wall completely disappeared but there was no one else and yet we came in second?
We walked Around the whole zone, it was just an open spot of grass, absolutely no one, we waited for around 5 minutes just walking around and throwing throwables, no one was there, yet there was three people left
vernal bear
One shot no scope body killed a guy with mk14 a few matched ago😱 first time I've gotten a mk in game before 😂😂
Oh whoops 🤦🏾♂️ thnx 😂
serene steppe
Can i get banned if i change this
To low resolution
Its not any app its my Phones game Launcer that is pre installed
night cloak
@night cloak What mission?
modest flame
hi i need help plz
night cloak
Oh, thanks for your help. 🙂
serene steppe
Can someone answer to me?
cold rune
@serene steppe no you do not get banned by changing that
night cloak
hello i would like to ask for help
how come when i queue for solo, duo or squads in vikendi, it lets me in
but when i queue for sanhok or erangel it doesnt let me in at all
happens to every other server except asia, i main the krjp servers and im on gold ii there
im getting tired of vikendi and want to try sanhok again but it wont let me in
why does this happen?
gleaming abyss
@night cloakit depends on the number of players trying to join the game on that specific map at that specific time
night cloak
but i tried matching on different hours and it still doesnt let me in
this has been going on since the zombies update
and because of it, i lost the chance for Diamond V
it has gotten to the point where i would queue for 10 minutes and it still wouldnt let me in
but for Vikendi it lets me in immediately
is there a way to fix this?
spring flame
@night cloak
I'm amazed to see the time you've been waiting for in that screenie. Now for the solution, Try repairing the client on the login screen.
neat turret
It's not an issue with the client lol. It's matchmaker.
rugged orbit
Hello
So now I set my screen to notched but it doesn't work..that happened only today
Look at the black bar..so how can I fix that?
snow solstice
Flip the phone and make that black bar where the notch is
quiet oxide
can i convert facebook pubg mobile account to google play?
fierce tapir
Can I ask for a video of the match again? Please!
@night cloak 😂😂😂
@night cloakDamage
@night cloakI have a Yutub channel and I had a very successful match but the video did not record so I thought that you could ask for a replay and put it to Youtube
Thank you!
winter tundra
Hello, since 3 weeks I was banned 10 years of my 3 accounts PUBGM for cheating. Of course I do not cheat. I have no third party software or any objects that would harm PUBGM. I would like to recover my 3 accounts or 1 only enough but I want the daily Ban I received stops. Thank you for having my message I would like to have an answer quickly.
I use Pocophone F1
young void
How to fix this,never get problem with this...i can't purchas UC from last weak ?
If aynone know what i can to,tag me !
polar turtle
@young void I don’t know how to fix it but you can purchase on midasbuy
young void
On what ? @polar turtle
polar turtle
It’s website for emulator players to buy UC.
polar turtle
Yup I’m doing it also. And I’m playing on iPad mostly.
keen solar
polar turtle
@keen solar we all suffer the same. Its already reported in #555492558428700682