questions

[night cloak]

Englisch is actually german

[haughty cypress]

@stable ether head to #chat

[night cloak]

So you're ironical

[stable ether]

I have one question 😑

[haughty cypress]

@night cloak chinese is actually japanese?

@stable ether yeah?

[night cloak]

Wut @haughty cypress

[wispy matrix]

wuht

[atomic coral]

@night cloak believe me, I speak german and it is different from english

[haughty cypress]

@night cloak english is actually german, so is chinese actually japanese?

[spring barn]

@haughty cypress plz help

[haughty cypress]

@spring barn got banned for no reason?

[spring barn]

No

[night cloak]

@atomic coral english is called englisch is german

Is what I meant

[spring barn]

I have a question up there👆

[haughty cypress]

fair enough

[night cloak]

@atomic coral you should know this if you speak it

[stable ether]

Just ask the question stop debating

[atomic coral]

@night cloak and "engels"in dutch, pls get to the point

[haughty cypress]

@spring barn maybe it expires aftee sometime?

[lethal citrus]

As a "human" I have a right to search an answer to my questions right? This was the one path I did choose. Also we re not playing chess with words you don't have to attempt checkmate me @haughty cypress

[spring barn]

Ohh

[lethal citrus]

Have a lovely day/night

Everybody

[haughty cypress]

@lethal citrus smh my point was that you are wasting your time here

[night cloak]

@atomic coral point is that you told me to speak in english when you yourself spoke in german

[haughty cypress]

hmmm

[stable ether]

When will night mode night sky get fixed?????

[atomic coral]

@lethal citrus yes, but you continues even though we said it was useless cuz you where wrong

@night cloak really man? you (and everybody else) understood it and that is what is important. what you said could only be understood by people speakin that language

[night cloak]

Okay cool

[haughty cypress]

@stable ether howbis it broken?

[atomic coral]

@haughty cypress ppl say it doesn't fit

[haughty cypress]

well just because it looks bad, doesnt mean it needs fixing, i suppose

[stable ether]

Its like sky is day and land is night

Idk how to describe it @haughty cypress

[night cloak]

Can you elaborate?

[haughty cypress]

screenshot?

[stable ether]

I will have to find

[atomic coral]

that go search

[broken sierra]

Hey!
So i changed my pfp in Facebook but it's not changed in-game.
What should I do??

[atomic coral]

^ yup

[broken sierra]

😑

But my friend changed it too and it is updated in-game

[fathom pond]

Log in and out

That's what I did when I changed my twitter pfp

[broken sierra]

First thing i tried

[atomic coral]

@broken sierra it is hard to explain why but just wait

[night cloak]

I have the enter match again problem how can i solved it?

[broken sierra]

Aight

Thanks

@night cloak it is a server issue

[night cloak]

@broken sierra what can i do to solve it?

[broken sierra]

Everyone is struggling through this

Nothing

[atomic coral]

@broken sierra not me

[broken sierra]

Lucky

[tardy ocean]

@night cloak I bought one inventory slots for outfits for gp now it’s asking for uc

[night cloak]

But i have this problem in every match

Uc?

[atomic coral]

@tardy ocean it is temporary

[night cloak]

^

[broken sierra]

@night cloak i had this issue too, but it's good now

[tardy ocean]

Yh I know I was asking why it’s now asking me to pay with it @atomic coral @night cloak

Uc

[broken sierra]

Cause it's a game

[neat turret]

@broken sierra it's not a server issue. It's an app issue.

[tardy ocean]

I would have thought it’s gp again

[neat turret]

The game is created and associated correctly on the server, but it's not loading on the app.

[broken sierra]

woosh

Mind blown

[tardy ocean]

@neat turret close game forget WiFi and renter WiFi details or data and open game again

@neat turret tell me If that worked

[neat turret]

I'm not playing ATM, but I'll try it.

[tardy ocean]

Or switch of data and WiFi routers

[night cloak]

I have the enter match again problem what can i do?

@tardy ocean 2nd closet is for BP and 3rd is for uc

[tardy ocean]

Okay

Enter again

[wispy matrix]

enter again ok

[tardy ocean]

If you get killed it will say u were killed in the last round @night cloak

@night cloak is the random sever timed out a bug or something

@night cloak this one

[spring void]

If i die early and my teamates win would the win count for me?

[drowsy oxide]

Yes

[wispy matrix]

yes ofc

[spring void]

@drowsy oxide it didnt last time?

My teamates won but it said number 46

[drowsy oxide]

If it shows #1 in career results, you won.

[night cloak]

It is your connection issue, @tardy ocean.

[drowsy oxide]

If you quit while your teammates are alive then its shows other number but if they still win the game, in career results it will show #1 and count as a win for your stats.

[tight kayak]

What does pubgm stand for?

[night cloak]

Player unknown's battlegrounds, @tight kayak.

[tight kayak]

No i mean the M

[neat turret]

@tardy oceanWe’ll need to start by downloading an app. For iOS, we’ll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, we’ll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).

We’ll want to start a trace route to a specific IP address. It depends on the region you’re trying to play on, run all 3 of the IPs in your server region, so we can figure out what exactly the issue is.

NA(West) 54.241.0.11
NA(East) 52.95.245.12
NA(Central) 52.95.0.8

EU(Frankfurt) 52.94.248.115
EU(Stockholm) 52.144.215.217
EU(London) 52.94.248.192

Asia(India) 52.95.212.11
Asia(Singapore) 52.219.64.6
Asia(Australia) 13.210.0.15

South America 52.92.72.4

If you’re using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and we’ll get it analyzed. If you’d like, you can blur the first two IP addresses to protect your privacy.

Note, if your ping is higher than 10ms at the first hop, you need to powercycle your router, reset your device's networking settings, and restart the device. If you’re seeing packet loss above 2% starting at the first hop, you need to do the same.

[night cloak]

Mobile.

@tight kayak^

[tight kayak]

Oh okay

Thank u ❤

[night cloak]

💙

[proud oracle]

Game is freezing at loading screen

Unable to play

Happening to whole squad

Still losing points

[broken sierra]

Change device

[bitter iris]

@proud oracle what device do you play on?

[proud oracle]

iPhone X

[bitter iris]

What are your graphics

[proud oracle]

Started happening since last night

[prisma spade]

@lime juniper why one shot glitch is not fixed yet , I died so many times because of that

[lime juniper]

I am afraid I cannot answer the why.

[prisma spade]

It is happening from month

@lime juniper just tell me when it will be fixed

[bitter iris]

@prisma spade you don’t always have to tag a mod/admin there are also members who can help, the developers have received the report of this glitch and are working on it. For now please stay patient.

[night cloak]

Never

[neat turret]

@proud oracle someone said to try forgetting the wifi connection and reconnecting, then entering the game again.

[lime juniper]

It will be corrected when the developers correct it. That is all we can say.

[prisma spade]

But when

[polar turtle]

Why GTX Tool is banned in PUBG?

[wispy matrix]

cuz it modifies game files i guess

[neat turret]

Because it modifies config files

[bitter iris]

@prisma spade we have given you a answer, you will have to be patient.

[neat turret]

even though devices can handle higher graphics

[night cloak]

What's the problem?
I have a charge of $ 5, but it gives me "insufficient balance"

For buy prime plus

[prisma spade]

@polar turtle because it change game file which is against terms and conditions

[polar turtle]

But how it is possible that GTX can give u better graphic and PUBG just cant do this?

[prisma spade]

@bitter iris ok

[night cloak]

What's the problem?
I have a charge of $5 , but it gives me "insufficient balance"

For buy prime plus $4.99

[neat turret]

Because they lock the settings based on the device, even though many devices are stable at higher configurations, like the iPad pro.

[mortal patrol]

Can i buy prime plus? Google play fixed it the issues?

[night cloak]

why indian players are unable to buy UC on Midasbuy through Paytm? i want all the indian players to appeal on this question.

P92 is SMG ?

[wispy matrix]

a pistol

[night cloak]

No it's a machine gun

ah

[wispy matrix]

what is p92 anyways ;-;

[night cloak]

Don't believe that noob @night cloak it's a machine gun not pistol

😌

ok

[polar turtle]

@night cloak Why not buy by Razer Gold? I think its better.

[spring flame]

👀

[wispy matrix]

p92 is a sniper you noob

[scarlet marsh]

@lime juniper who could ban cheaters?

[lime juniper]

Game staff.

[scarlet marsh]

I could do video with cheaters, how try to kill me with wallhack

[storm flume]

Hello, @scarlet marsh!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[scarlet marsh]

report system don't work enough

[primal sonnet]

Can I use this app? I used to use Samsungs game tuner to lock the app to 60fps but they took it off the Galaxy store

[snow grail]

Hello

I need some help

[tame umbra]

@primal sonnet yes

[snow grail]

PUBG Mobile is being used by indian youtubers, who has no subscribers and are begging, anyway to get a "English Tutorial"?

Heil

[tame umbra]

English tutorial for what

[snow grail]

Stuff

Am just playing around, am sorry

[tame umbra]

I'm

[primal sonnet]

Ok neat

[tame umbra]

You didn't see anything

[night cloak]

@primal sonnet Using such apps will result in a 10 years ban. We don't recommend such apps.

@night cloak I think you'll need 10$ on your google play balance to able to purchase the prime plus,

@night cloak The midasbuy portal was created for Emulator players to purchase UC. And since it dropped a payment method, I don't think there's anything you can do about it.

[primal sonnet]

O snap

I just wanna lock in 60 fps is there any way to do so

[night cloak]

@night cloak P92 is a pistol, it's not a SMG.

ok thx @night cloak

@primal sonnet Just go to in game graphics settings and select extreme as an option for fps settings. It will set to 60 fps. You cannot lock it at 60, but make 60 as capped.

[primal sonnet]

Ok

Ty

[night cloak]

@mortal patrol I think the google play issue regarding prime subscription was fixed.

[mortal patrol]

Thanks @night cloak

[night cloak]

Hello

PUBG mobile 0.12.0 when coming in Gwalior MP mobile vivo Y71

@night cloak It will be out when it's ready. No ETA. But, it will be out for all supported devices at once, don't worry about it coming to your device late.

[snow grail]

Ok it is stuck like this for 2 minutes now

[night cloak]

hello any mods online i need "support" please

@snow grail Restart the game and then tap on there again, to see if the freezing still persists or not.

@night cloak Aloha! How can I help you?

@night cloak hello, soo...i got the pumkin head from the crates (i really wanted school shoes) and hoped in to a game and something with the code happened the game is unplayable, i tried to repair my client, reinstall the complete game it didnt help at all, now i have a pumpkin head that i cant wear beacouse it breaks the game

[tardy ocean]

Pressing the peak button but dose normal aim instead with it it peaking left or right @night cloak @lime juniper

[night cloak]

@tardy ocean go prone it will fix it

@night cloak So you mean, when you wear pumpkin head, it crashes the game?

@night cloak it doesnt crash the game the game is unplayable my controls are delayed, my peek option is on hold but with the pumpkin head its on tap, generally the game starts to go wild when i wear it

[tardy ocean]

@night cloak game has being hvaing major issues

[night cloak]

@tardy ocean agreed buddy

[tardy ocean]

Main problem for me is connection issues

[night cloak]

@night cloak 🤔, report it in #555492558428700682. Make sure to write in format.

i paid for my pumkin head so i really want to be able to show it off :GWaobaPePeCry:

@night cloak okay thanks 👍

[karmic harbor]

Is there a way to add a SECOND scope-in button? I know you can have 2 fire buttons but what about scope in?

[night cloak]

@karmic harbor Unfortunately there's no way to add a 2nd scope in.

[karmic harbor]

Ah alright. I was hoping there was. Thanks for help

[night cloak]

@oblique hearth This is the wrong channel for such meme. Mind removing it?

[tardy ocean]

@night cloak @night cloak getting this to frequently

[night cloak]

@tardy ocean If you're on mobile data, use WiFi or vice versa. It's a connection problem.

@karmic harbor there will be a second scope button added in the future versions. I'll dm you proof if you want to see.

Hello

Hello

[near thunder]

Hi. Pls help
How do i fix this

Does anybody know who's in charge of the purchase issues??

[tardy ocean]

@night cloak I’m on WiFi router

[night cloak]

@tardy ocean Then use mobile data, and see if that helps.

@night cloak Aloha! How can I help you?

@near thunder Tencent is in charge. It seems you've already purchased the subscription. Try restarting the game, to see changes.

[tardy ocean]

@night cloak would manual dns sever make it better to have better connection

[near thunder]

@mortal patrol do u have the same issue???

[mortal patrol]

which issue

?

plus issues?

[near thunder]

@night cloak i have purchaced this on another account. I need to purchace so many more. I did reinstall the game and reset my phone

[neat turret]

DNS at best will only get you maybe 10ms, un less you're using an actual garbage one.

[near thunder]

@mortal patrol plus purchase

[night cloak]

@tardy ocean If you've a really bad connection, changing DNS won't change your situation at slightest. Ask @neat turret for further information.

[mortal patrol]

@near thunder ye Is the balance on the credit card reduced?

have same turkish players

[near thunder]

No it doesn't let me purchase for the second time on another acc

[mortal patrol]

that issues

[night cloak]

@near thunder It seems you're trying to purchase with same payment method. Remember, for subscription you'll need a different payment method for every new subscription.

[mortal patrol]

ye , i agree @night cloak

[tardy ocean]

Okay

[near thunder]

@night cloak so this is google right? I should contact them?

[mortal patrol]

@near thunder he said true bro

[night cloak]

@near thunder That is useless if you do not have more than 1 payment account.

[near thunder]

I only have this one method... Damit

[tardy ocean]

@night cloak it’s only in certain rooms

Were it happenes

[night cloak]

Then, you're out of option. @near thunder

@tardy ocean Then avoid those rooms.

[tardy ocean]

Okay

[gentle fiber]

Why do we keep getting stuck on the game screen for real

That’s 3 matches today where it got stuck loading in and I’ve dropped so many points

[near thunder]

😢 😭

[gentle fiber]

Pissing me off dude cuz we uninstalled and repaired

Waste of time man

[night cloak]

@gentle fiber It's actually a bug but if you're having the issue repeatedly, it's your connection. Contact with @neat turret for connection issues.

[gentle fiber]

It’s not my connection

A lot of people saying they are getting that glitch

[neat turret]

It's not a connection problem, it's an app issue.

[gentle fiber]

My dude out here paying 600 pound for WiFi

[night cloak]

Then make use of #555492558428700682, hopefully it will help :p

[gentle fiber]

Don’t tell me he has connection issues

[neat turret]

It happened after a reinstall and a device reset

[night cloak]

I faced that too, but in rare circumstances.

[neat turret]

Don't get pissy mate 😂 just report it, contact support, move on. Just a game.

[night cloak]

I faced it a couple times. At least you don't face the glitch that theychavent fixed since x2 where it shows someone is on the game but actually no one is and you die to zone and get 2nd place
That needs to be fixed.

[foggy marten]

@gentle fiber bro moderators cannot solve your problem and not even the developers they are sleeping too after the recent update the game has broken

@night cloak 😂 😂 👌 👌 nice joke they gonna fix hahaha nothing gonna happen so chill and enjoy the game they haven't fixed the bugs and glitches from previous update and you want them to do it nice

[night cloak]

Oh I have no hope I lost all hope in s3 s1-s2 these guys would of hated it crashed way more and had way worse point system and connection issues.

At least its playable compared to.then

Sorry for off topic

[tardy ocean]

@night cloak did internet speed jitter was 1.6 went to 22 and 44

@lime juniper

@neat turret help this was with dns sever

[night cloak]

@tardy ocean DM Bootleg#2531.

[tardy ocean]

Okay

[fallen jolt]

Greetings! I might need some assistance

[balmy coral]

@fallen jolt yes

[fallen jolt]

I am an iPhone user who when I get to the login screen (choosing method) it gives me this:

[fallen jolt]

Just tried using mobile data to see if that helps, it just crashes the app 🤷🏻‍♂️

[jovial wolf]

I paid for primeplus membership the money was deducted from my account but I didn't received the subscription , i tried re-login and restarting both but nothing worked

[west badger]

Lost my UC. In game support is replying with system generated mails. Pathetic experience with pubg support they don't care about users. All they now want is money

[spring flame]

@jovial wolf Try waiting for a couple of hours. If the membership is not delivered within reasonable time contact ingame support (for help refer to #481198147478224896 6.1 & 6.2)

@fallen jolt Tried repairing?

[golden sphinx]

Hi
Why Events do not appear to me

[night cloak]

How to get this frame anyone have idea ?

[spring flame]

@night cloak Events, check #media

[fallen jolt]

@spring flame I have tried that, however in my case it yielded the same results

[night cloak]

Where ? @spring flame

[spring flame]

@night cloak Im sorry I wasn't able to see clearly. I misunderstood, dunno where you get that.

@fallen jolt Try switching to a different network? Also dont use a VPN or proxy if you're doing so.

[fallen jolt]

@spring flame I don’t use VPN’s or proxy’s, however I assume when you say different network that would mean other WiFi network??

[golden sphinx]

@spring flame how can i fix the events problem?

[spring flame]

@fallen jolt yes

@golden sphinx
I'm unaware of what's causing the problem. However I can provide some general solutions like:
• Try repairing.
• Try reinstalling.
• Ensure you're not using any type of location spoofers.

[silent monolith]

@night cloak

[jovial wolf]

I paid for primeplus membership the money was deducted from my account but I didn't received the subscription , i tried re-login and restarting both but nothing worked....its been more than 4 days

[blissful shard]

Someone help me? On the mission when you reach Level 9 (Enter a chat) with me is bugged, whenever I enter a chat he does not say that I entered, and with that the mission never ends

[golden sphinx]

I actually use a VPN because pubg don't work in Syria @spring flame

[spring flame]

@jovial wolf
I believe i answered you above.

@golden sphinx
Those events arent showing up because of the VPN. I'm afraid I am unaware how to solve this.

[fallen anvil]

@blissful shard watch it on yt

[blissful shard]

ok

[worn pumice]

TODAY in crew challenge group D that 47 team used a cheater

Gg Tencent for that fair play

[fallen jolt]

@spring flame I have just tried to use a different network however I’m still running into the same issue

[worn pumice]

Anyone here who can help to get banned that piece of s

No support??nothing. ? The money can you take it fast but to solve a seriously problem you can’t answer fast. Joke this tencent and all staff

[wintry tinsel]

It feels bad that u put qualification through the crew challenge to the Club Open Tournament when u don’t have the ability to ban cheaters from the crew challenge .. many pro players are quitting this game cuz of you bad support versus the cheaters.

[worn pumice]

They use one cheater

[wintry tinsel]

They already have 2 guest accounts , one for the top 20 and one for the finals .. expect to see cheaters in the final as well ..

[worn pumice]

This guy was

[astral rover]

Any supporter here?

[worn pumice]

Nothing here nothing in game. Nothing. They want only you money.

[sick tree]

what is this?

He sells pubgm hacks

[worn pumice]

[sick tree]

[woven plover]

some one can unban my acc because i didn't do any thing?

[balmy coral]

@woven plover report ingame

[woven plover]

@balmy coral no one reply

[balmy coral]

mail pubggm support

[woven plover]

bot reply

no live chat

that's not fair

[balmy coral]

for how many days u are banned

[woven plover]

2 days

with no reason

[balmy coral]

just 2 days u r banned for?

[woven plover]

i didn't use any hack

no 10 y

[balmy coral]

what

u mean

[woven plover]

i have banned for 10 y

[worn pumice]

10 years

[balmy coral]

10years u r baned 😂

[worn pumice]

And you don’t use Hack ?🤣🤣🤣

[balmy coral]

without valid reason they wont ban

[woven plover]

i payed much money

[worn pumice]

You use hack

[balmy coral]

how much money?

[woven plover]

i sware i didn't use any thing

[balmy coral]

@woven plover they wont unban u now.

[worn pumice]

Yeah yeah I know. Sware on allah ?

[woven plover]

why

[balmy coral]

once ingame system detects u did something against

[woven plover]

no reason

[balmy coral]

@woven plover tweet them on twitter.

[woven plover]

i didn't use hacks i am playing on mobile

[balmy coral]

or create new account simple

[woven plover]

i create

but don't play

[worn pumice]

Me to on mobile 1 year. And they dont banned me because I don’t use any hack or mouse or anything

[woven plover]

me too

but i was playing with my self man vs squad

[balmy coral]

i am playing these game since day 1 they wont ban without a proper reason.

[worn pumice]

90% from Arab use cheats

[woven plover]

i got 2 team with my self

[balmy coral]

tell me did u do that uc glitch?

[woven plover]

u don't trust

glitch lol

payed 1000$ now i am cheat

[worn pumice]

Gfx tool ??

[woven plover]

and get money with glitch

no

[balmy coral]

report in #555492558428700682

[woven plover]

my phone don't need

i am playing from season 1

[worn pumice]

You Know. If you was in cheating team and you played more than 5-10 games you will get banned

[woven plover]

and really i didn't use any hacks

[balmy coral]

@woven plover your team mates used hacks

[worn pumice]

Maybe your friends use cheats

[woven plover]

no i don't play with them at all

[balmy coral]

u said u have 2 teams with u 😂

[woven plover]

my friend was playing with me since season 1

[balmy coral]

u never know bro

[woven plover]

i said i kill 2 teams

[worn pumice]

Look at crew challenge today. Group D

they use cheater. And YES. THEY ARE IN FINAL

Hahhaha

[woven plover]

and they ban me

lol

[worn pumice]

Yeah.

[balmy coral]

@molten crown help these guy @woven plover his account is banned for 10 years.

[worn pumice]

They don’t care about your FairPlay gaming

[molten crown]

I can’t help with banned accounts. That’s something only in game support can manage.

[worn pumice]

It’s video for that cheater today

Any support here ?

They will be in Final ? With cheats? You like that Tencent ?

No one from support can help ?

Look at here

[molten crown]

With taking care of a cheat team ? Not necessarily

[worn pumice]

Banned them

Don’t let them to play in FINAL

we are in final and we don’t want have something like that.

[molten crown]

We can’t ban them here, that’s the responsibility of a different group

[worn pumice]

Yeah. But if you can help it’s better. You can send a message. That video etc

[astral rover]

Hey @molten crown

[worn pumice]

That team use one hacker to be in Final

[astral rover]

I need help with my purchase issues.

[worn pumice]

They use guest account and they have one more

[molten crown]

Can make an effort but have no power in how long it takes or if it happens at all.

[worn pumice]

And they will use it in final

[astral rover]

Wait Chris stop spam

Just write in short what you gonna talk about

[worn pumice]

Today in Crew Challenge GROUP D ( team 47) used cheats to win

I put the video here. And they are in FINAL. They will use cheats in final to win PUBGM DOMINATOR

[molten crown]

They should have their GPs reviewed before the finals even before the Open (if they attempting to play in it) rather something happens to them or not I can’t control

[astral rover]

Rainbow can you help me out now?

[molten crown]

What kind of payment issues ?

[night cloak]

Is there anywy I can speak to Tencent's legal department?

[astral rover]

I tried to buy 1500+300 uc pack worth of 1800₹ but my payment method got declined that day because of insufficient balance but added balance and it was pending and today I added cash to my bank account and i autoplay 1.940 ₹ got used in my pending transactions but I didn’t got uc yet.

1.949 ₹ including taxes.

[molten crown]

Hmm. You could try though Tencent customer service @night cloak

[worn pumice]

They don’t answer there. I have a ticket one week ago and they don’t answer yet.

[night cloak]

Well their crates odds aren't as they seem.perventage rate. 600% increase dropped 500$ and got basic items. I contacted iTunes and they said they that are falsifying their percentage odds.

And that they have had this complaint there's also a civil lawsuit against Tencent's as well.

[neat turret]

600%=6x. If it's already a low percentage, like .015, then it is still unlikely

[molten crown]

You’d have to talk with who made transaction and Tencent if the payments fail

[night cloak]

Doesn't matter Bootleg Apple/iTunes said they are falsifying their odds.

[neat turret]

I'm shocked

[night cloak]

And I'm entitled to a refund and if they banned for falsifying a refund I'm entitled to my entire refund since I joined since s1.

[astral rover]

In my purchase history I can’t see any issues now the translation passed today but I didn’t got uc in my pubg account

[neat turret]

Apple doesn't communicate who requested a refund to developers.

If you tell Tencent support that you're requesting a refund, that's on you.

[night cloak]

I'm not telling them. I'll just do it

I've already spoken to Apple.all I'm saying is Tencent better smarten up because they can't ban people for requiring a refund when they falsifying crate odds. Plus if they did your entire account is refundable since you broke no terms of services.

Maybe you don't remember but during x2 early s3 apple and Tencent had a huge argument because their ctate odds weren't posted accurately. Don't forget about that 3 week delay.

[trail light]

Hello dear support, please understand the group stage at the crew challenge in group D, team 47 used forbidden programs that give advantage to the game. Be kind to make a replay or remove them from the first place and move 4 teams up

[night cloak]

I would suggest you pass a message along to your moderators to community managers to developers or whoever's runs this financial side and crate odds.

[neat turret]

No one here has any real communication with anybody at Tencent.

The 'Community Team' doesn't even interact with the community lol

[night cloak]

Moderators speak to community

[molten crown]

Can try and do what I can

[tranquil cedar]

Good evening! In the qualifying round of the top 20 of the tournament crew challenge in group D team called "47" used third-party SOFTWARE. We ask you to exclude this team from the tournament, as well as to promote the lower teams in group D. thank You

[fresh flint]

Thank you Tencent for cheats in crew challenge

[neat turret]

You'll probably want to use some proof @tranquil cedar
Like a stream or video or something

[night cloak]

Someone did upload a stream or YouTube it I believe.. This is the 4th or 8th complaint today.

[neat turret]

Google didn't show anything for 47 crew challenge.
I do believe something happened, but nothing will happen without footage

Heck, they're in my group for tonight

[wary elk]

Hey, why the game crashes when is in load screen for start the match?

[neat turret]

We don't know why atm. The only workaround that's working for me is to hit cancel when the popup appears, so you don't enter the match, and don't lose rank

@wary elk

[wary elk]

Uhm... Ok

[unkempt flame]

When will be the “ window mirror “ be added and also switching from tpp to fpp button?

[tranquil cedar]

youtu.be/_Pcyg9EJp5g video is loading

[neat turret]

No gameplay?

[rain wraith]

@unkempt flame never, but they add the companions thing, useless and nothing related with pubg pc

[night cloak]

Isn't conquer suppose to reser by now?

I've been in the top.100 for 2 days and I haven't been given conq yet

[haughty cypress]

dont u have to play 5 games for it

[night cloak]

Never use to have to

USS to be automatic conquer

[worn pumice]

Here how they play 47

They USe hack

[haughty cypress]

uhm, what part of this vid is cheating?

cant see them?

[neat turret]

I'd say no recoil maybe, but it's a little low res...

I can't tell where they are from the vid

[junior rune]

@molten crown I need to dm you about someone dm advertising

or @neon patio if you're around

[molten crown]

@junior rune i am around at the moment now

[tough shore]

My game is now crashing repeatedly to the point where I can’t play. I have a Facebook login and when I tried using a twitter login it worked perfectly fine. Any thoughts?

It constantly loads to like 1/4 of the player unknown battle grounds logo then crashes

[woeful bear]

@tough shore try the repair button after that religion to your fb account then restart you phone try starting pubg see if that works helped my wife

[tough shore]

@woeful bear Yeah, I've tried repairing, restarting phone multiple times, uninstalling, etc. Nothing seems to fix it

[worn pumice]

Wait

One more video

The second video you can see

[strange kayak]

🤔

[tough shore]

lol

[worn pumice]

That’s how they go to FINAL

[gray relic]

when will 0.12 update released on public version?

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[full meteor]

Is there anybody whom i can speak to about the PMCO from the tencent staff? Since here no one can answer me, at least give me something

@molten crown

[molten crown]

From here? Not currently

[full meteor]

:/

[forest hedge]

Hai can someone help me?

Like y is it still Sliver II when I’m in plat?

[rare scaffold]

@forest hedge maybe because game tried to search for the players but didn't founf much in your league or he didn't found anyone in his league that's why he was paired with u

[forest hedge]

?

No not a matching issue

[rare scaffold]

Then?

[forest hedge]

Just when people look at my main menu it says it’s Sliver II when I am already plat

Plat

[rare scaffold]

Oh

Maybe a bug I guess

Hmm

[night cloak]

While i was making payment for prime plus plan the purchase got failed but my money got debited. Please suggest what to do?

@tropic ravine

[stark oriole]

Would y'all care to explain who your RP missions are broken?

I have landed on top of different buildings in Hai tinh 8 times now and it's only registered twice.

@neon patio any solutions to this?

[night cloak]

Hi everyone I need help regarding my pubgm account

Whenever I try to login my account it shows 'pubg mobile stopped' and it closes the game automatically

I have tried every possible way to solve this like reinstalling,repairing even resetting my phone

But nothing worked

I can login with my guest account

But not with my main account

I tried logging in my account in other devices but it shows the same error in each and every device

My account is linked with my facebook it was working fine till 30th March but then this error is showing up :(

[past birch]

@night cloak so the hame is crashing everytime you login to your account and have to tried different fb account login on the same device

[lean flame]

@rare scaffold when i download this game it comes can't download error 459 can u tell me why ?

[ancient kestrel]

How to get gold fragments?

I have dismantle epic items still got silver fragments 😕 😕

[stark oriole]

@ancient kestrel probably legendary or mythic items.

@vital sluice pls answer my question above.

[vital sluice]

We don't have information about it at the moment unfortunately,

[stark oriole]

;-;

So will I never get my to?

Rp*.

[night cloak]

@past birch I didn't understand your 2nd sentence explain in hindi I can understand

[stark oriole]

I paid money for the pass, it's only fair. M

[vital sluice]

I did mine , @stark oriole. You just have to properly land on top of the roof.

That first answer was to killer.

[stark oriole]

@vital sluice I landed on the roof and waited for about 15 seconds before I got off.

[vital sluice]

Try repairing the game and doing the missions, @stark oriole. Maybe some buildings don't count.

[stark oriole]

Ahh maybe.

So then I'm guessing warehouses don't count.

I'll go try the houses.

[chrome moon]

Uc is too expensive in India, like in USA u need to pay 1$ for 60uc, whereas in India u need to pay 80rs for 60uc which is too high for a normal person to buy, Plz reduce the price so everyone can buy uc

[past birch]

@night cloak have you tried different Facebook account on your device and how are you reinstalling the game

[stark oriole]

@chrome moon the value of 1$ is almost equivalent to 80 Indian rupees.

It is equal.

[chrome moon]

@stark oriole no it is 69rs

[surreal mica]

Can I Get ban If I use BAGT Tool

[past birch]

@chrome moon they can't change everyday and if its 69 conversation would cost over 73 - 74 so 80 is fair

[stark oriole]

@chrome moon the value changes everyday, so they've put a set value.

[chrome moon]

No, Max Reached was 71 rs and the price in usa is 0.99$, but they can Reduce 10rs,

[ancient kestrel]

@chrome moon they don't change it, value of $1 in in-game purchase is 80INR from a very long time ago

[stark oriole]

@surreal mica anything apart from the actual pubg mobile app such as clients that give you advantages over others counts as cheats

[past birch]

@chrome moon It depends on the tax too which is included in us tax is low in India its 18%

[stark oriole]

@chrome moon nope, just a few months ago the dollar went upto 75 rupees.

So the max isn't 71.

[chrome moon]

but they can Reduce 10rs, so it's 70rs for 60uc

[surreal mica]

@stark oriole it's only unlocked the maximum graphics settings nothing More,is this call cheat!

[stark oriole]

@surreal mica nope.

[past birch]

@chrome moon afain what about 18%gst

[chrome moon]

OK @past birch

[ancient kestrel]

@chrome moon it is 80INR from even when i play coc 3 years ago even when $1 was equal to like 63INR

[night cloak]

@past birch yes other facebook account are logging in perfectly but mine is giving prblm

[stark oriole]

@ancient kestrel the value changes.

[surreal mica]

@stark oriole So Can I Use Freely :)?

[stark oriole]

It doesn't stay the same, can't compare values from 3 years ago to now.

[chrome moon]

So 63 or 69 or 70 @ancient kestrel is less than 80rs

[stark oriole]

@surreal mica I'm sure you can, if it's not cheating.

[night cloak]

@past birch I just transfer obb,data and APK from other phone to mine one

[chrome moon]

No u get banned if someone reports u

[surreal mica]

Getting Higher graphics settings isn't call cheating,Bro

[chrome moon]

But In pubgm it is called

My friend got banned a long time ago

[past birch]

@chrome moon I checked its Rs. 12.05 GST so they are taking around 67 rs. out of whichwhich they have to pay 30% to playstore

[surreal mica]

@chrome moon Are U telling me?

[chrome moon]

Yes @surreal mica

[night cloak]

@past birch have you read my reply?

[chrome moon]

@past birch so what

Bye

[past birch]

@night cloak don't do that i might be creatting issues install it from PlayStore

@past birchit might

[night cloak]

Oh, but I resetted my phone bro what can be more than that

[chrome moon]

And actually @past birch pubg mobile gave 4-5 months ago Americans free 2$ whereas the most players of pubgm are in India so they should also give us some free money

[surreal mica]

@chrome moon how they will know when I'm using GFx or similar kind of app

[chrome moon]

@surreal mica if someone report u for something they will check your account and then ban

[past birch]

@night cloak Install the game from PlayStore

[chrome moon]

@past birch now u have answer??

[grizzled lark]

@surreal mica, They have the ability to get detected.

[surreal mica]

Hmm, but my friends using it from 3 months,why they don't get banned yet!

[past birch]

@chrome moon Yes i have that offer was issued from google play store

[chrome moon]

So what about us?

[surreal mica]

Hey mods answer me please

[past birch]

@chrome moon What about you? most of the users in India got Rs. 140 coupon and almost all active genuine users got 140rs. coupon on new year for 3 days.

[chrome moon]

And U Got free

[past birch]

@chrome moon sorry you might have read t&c wrong you can redeem flat rs. 140 on purchase of Rs. 141 or above

[surreal mica]

@grizzled lark my friends using it from 3 months,why they don't get banned yet!

[chrome moon]

@past birch actually u are wrong I have used it and it shows To BUY more tha 400rs,

[grizzled lark]

@surreal mica, Because they don't use it.

[surreal mica]

No, they're using it on every matches @grizzled lark

[grizzled lark]

@surreal mica, then report them.

[past birch]

@chrome moon I am 101% sure and right about this if you make any purchase above Rs. 140 you get flat Rs. 140 discount

[surreal mica]

Will They Gonna Ban?

[chrome moon]

But I used it I know search on yt and. Actually You Got Free 2$ so u can buy 120uc but there is no UC purchase of 140rs after 80rs its directly 325rs so we actually need to even pay and u got free so shut up

[surreal mica]

How to report players in their profile?

[past birch]

@chrome moon I totally understand your point after 60uc there is 180 uc purchase. It was just a promotion which they can handle. In India it would have crossed the line you know that. Not only population but here players would have created 50 accounts without thinking much. SPAM is extremely high as compare to US. Google can't handle that much easily. You know the recent 8100uc issue. 1 of the person i know have over 60000 now its ban for good.

Do you know google brings one of the cheapest sales on earth where? India

[chrome moon]

No But not every player do and even In usa many people spam

[past birch]

Yes its about the amount

India's population and spam rate is extremely high because users think its ok to loot like that.

[willow dune]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[past birch]

Modern combat 4 at cheapest rate in history and Extreme lamdings pro during holi sale

@willow duneyup

[finite dragon]

Helpppp

Why does this come

@neon patio ??

@past birch pls help

@night cloak pls help

@lime juniper pls help

[dense mason]

!rank

[storm flume]

This command is disabled in this channel, @dense mason. Please use the command in #481204134859505684 instead.

[finite dragon]

Helppppp

Plsssss

[past birch]

@finite dragon where you are getting this issue

Is lucky shop working fine?

[finite dragon]

India bonus challenge

Yes

[past birch]

Have you tried clearing cache

[night cloak]

I am one of the player of Pubg mobile lives in India is facing ping issues in custom matches , not only me but this is for all player who r playing custom games in india . My average ping in Classic match comes like around 60 ms - 100ms but whenever i plays a custom room it becomes like more than 400 ms. We ,My clan is organising a Clan Vs Clan Custom in which all over Clans from India are taking part but rather giving them practice it becoming time waste as the ping of almost everyone is too high even for Wifi users .Every mobile data player there has 400 ms + ping in customs. We tried our hard and did everything to tackle this problem on our own but nothing happened . We tried to make custom by the user whose ping is lowest i.e around 30 ms ,we make custom rooms multiple time and tested it , we reduced number of squads to 20 but situation still the same and this high ping issues is very common in evening timing in India as its the suitable time for many indian guys to play pubg. We are not able to play tournaments or customs due to this issue.

[finite dragon]

No

[night cloak]

@past birch can u help?

@finite dragon clear cache

[past birch]

@finite dragon try it

[finite dragon]

Ok

[past birch]

let us know

[night cloak]

with ur cleaner or security app @finite dragon

@past birch read my above para

In PUBG Mobile Korean Version there are no classic crates / premium crates in the shop.do anyone have the same issue?

[past birch]

@night cloak since when you are facing the issue 🤔

[night cloak]

may be about last update @past birch

only few wifi users are getting good ping rest all mobile nd some wifi user getting worth pings from 400 ms to 900ms

[past birch]

I know ping is bit high in custom room but the ping you mentioned is not playable

[night cloak]

ya excatly

unable to pick gun or jump out of window

[past birch]

What kind of Internet you are using

[night cloak]

whenever i jump from roof or window its throws back me there again and fter 2-3 i lands on ground

@past birch i hav both wifi and mobile data (jio and airtel)

[past birch]

wifi of which isp?

[night cloak]

isp?

[past birch]

Internet service provider

[night cloak]

Nextra

[past birch]

company?

ohkk so maybe delhi right

[night cloak]

yeah

my jio gives good ping too but in custom nothing worth

[past birch]

I have no solution as i need to check but i would create a room today and get back to you would check on nextra too

[night cloak]

ok

[past birch]

@night cloak just to confirm custom room is on ASIA right?

[night cloak]

yes

In PUBG Mobile Korean Version there are no classic crates / premium crates in the shop.do anyone have the same issue?

[storm flume]

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

[digital roost]

Hello I am planning on getting an iOS phone instead of continuing to use Android to play. However I've heard that you are unable to transfer your game data from Android to iOS. Is that true and is there any way to solve this? Thank you in advanced!!

[supple wasp]

@digital roost bro you can play on any device if your id is linked with fb or twitter

Guest account will not be transfered

[digital roost]

Ah okay thank you @supple wasp

[supple wasp]

🙃 welcome

[uncut nexus]

Hello i need help with something i want to add Spaces and symbols to my name (I use emulator )

[trail swift]

@suppory

Where do i report hacker i have video proof

[uncut nexus]

idk

yes

in pubg

[trail swift]

Yes

[uncut nexus]

Ask an admin

[trail swift]

@admin

[lean crescent]

@trail swift Use IN-Game Support for that!

[maiden cypress]

@trail swift if you report cheaters here you would only be asked to report them through in game as they can't ban here

[icy carbon]

Yo, anyone else has issue when your firing button doesn’t work in a one-on-one combat

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[grizzled lark]

@icy carbon, Yes, It will be fixed with the coming update.

[serene lantern]

sure it'll be fixed

[placid dock]

Umm,

so about the India Bonus challenge? The expert rank specifically, I saw couple of videos on YouTube and the guy's who registered on expert rank in the IBC had some emulator guys in it, is that what Expert Rank in IBC is? Cross-platform tourny?

[lean crescent]

@placid dock Nah the rooms are managed automatically by systems so no one can do anything if a emulator joins the room so you gotta play with that emu person

[placid dock]

Oh so basically it depends on your luck then? Emu guys can be in the Novice and adept rank too? @lean crescent

[lean crescent]

@placid dock Hmm

[placid dock]

@lean crescent well that sure does sucks, btw HBD in advance bruh

[lean crescent]

❤ @placid dock Tx

[elder berry]

Anyone else facing the one tap glitch?

[wispy matrix]

yes

[placid dock]

@elder berry always

[elder berry]

I have even tested the 0.12 beta version, that bug is still there.

[night cloak]

iT wIlL bE fIxEd iN uPcOmInG uPdAtEs

[steep lotus]

@elder berry yesss

[night cloak]

😂 😂 😂

[steep lotus]

It's so annoying bro the one tal glitch

Tap*

[elder berry]

And they are only focussed on adding new event modes that people don't play much.

They should remove the event modes after a period of time.

[steep lotus]

@elder berry and of course stupid "COMPANIONS"

@elder berry yeah for real

[night cloak]

pLeASe dOnT tALk hErE

[elder berry]

Can we get the bug reported to anyone of the moderators, so they can pass on to dev.

[steep lotus]

@night cloak yo when's the next update?

[elder berry]

Or else why the support channel?

[steep lotus]

@elder berry yeah you can just email

[elder berry]

I have mentioned it in the beta survey.

Reported in-game several times.

[final wedge]

• Issue(s):

• Whenever im running from an enemy, i tend to run to buildings, but whenever i try to open the door,
  i spam "F' (emulator) but the door would take 5-10 clicks to open

• My internet would be doing fine, but i would then get messages appear in the lobby saying "Server did not Respond, please return to the login page and try again"

Player Details

• Player ID: 5330506990
• Region: Asia
• Device: Emulator (Windows 10 Pro, Latest Version)

These bugs made me derank from Crown 3 to Crown 5 multiple times

could anyone help?

[rare scaffold]

@final wedge wrong channel, go to #555492558428700682

[night cloak]

Channel

[rare scaffold]

👍

[gleaming cairn]

who can help me

[wispy matrix]

what help do you need?

[neat turret]

Well it depends on your issue... why not just state the issue and help will arrive. @gleaming cairn

[gleaming cairn]

i got band for 10 years when i was play solo-squad

[night cloak]

pLease uSe iNgAmE sUpPoRt

[wispy matrix]

sorry to say this, but staff here cant unban your account. they only moderate this server and are not affiliated to tencent. however, you can file claim always. @gleaming cairn

[gleaming cairn]

Arigato...

[wispy matrix]

i hope i could be of more help. 👌

[lament condor]

Hey if i buy Prime+ today , will it be for 30 days or it will get Over at the End of April ???

[gleaming cairn]

Yeah it will be

[lament condor]

It will be what ?

[night cloak]

30 days @lament condor

[surreal basin]

Hi @lament condor

@lament condor Prime+ wala kab tak rahega

[night cloak]

1 month

[surreal basin]

@lament condor Uske badd

[lament condor]

#chat

[surreal basin]

@lament condor Okay come

[open stump]

anyone up fgor a match?

[spring void]

@open stump #481201696933150740 #481201725911465985

Use these channels

[open stump]

ok

[thick cosmos]

radar AIM Cheater

[warm scaffold]

hey I found cheater with immune

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[patent nymph]

Can players who use the Vietnamese version return to the global version

?

[wispy matrix]

@patent nymph nope

[brave wyvern]

Hello can somebody help me with my problem

[vapid rapids]

Can i reach RP100 with just missions and daily mission? because im at 41 and Finnish all the missions and there are still 5 week of mission s

I can't do that math tho. Im not sure if this sums all up to 100

[brave wyvern]

Can somebody will help me with my problem pls

[vapid rapids]

@brave wyvern let me hear it

[brave wyvern]

Thnx

OK

My old pubg account was connect thru facebook and I forgot my facebook password and i can't reset my password but I need my old account back i have my account also linked with my phone number

Can I get back my account with my phone number

@vapid rapids

[grizzled lark]

@brave wyvern, No you cannot.

[brave wyvern]

Why @grizzled lark

I really need that accoun

[vapid rapids]

You really need to reset your fb password you need email for that phone number can't really do much

[grizzled lark]

@brave wyvern, because there is no option for you to get logged in through your phone number, either it is Facebook or Twitter.

[vapid rapids]

If you remembered you email and its password you can reset it with that method

[brave wyvern]

I can't reset my password because my id registered with my old number and I don't know the password the email that I registered

[rare scaffold]

@brave wyvern do forget password

[past birch]

@brave wyvern so you don't have that registered no. on fb neither have access to registered mail id.

[night cloak]

That's why u keep 2 social medias connected

[bitter iris]

I changed my pfp in twitter but it hasn’t updated in game for 3 days, I’ve tried logging in and out but it still hasn’t fixed it.

[barren seal]

My gyroscope suddenly doesn't work anymore after the game kicked me out for playing more than 6hrs yesterday :c

[wispy matrix]

@barren seal repair client from the login menu when you start the game

[barren seal]

Already tried

Didn't help

[night cloak]

Maybe it disabled gyro @barren seal check settings

[barren seal]

I tried changing to always and scope on, none of em worked ;-;

Got me frustrated for a while ,_,

[wispy matrix]

reinstalling is the last option then it seems. or just restart your phone 🤔

[barren seal]

(restarted 5 times already)

Reinstalling is last thing I haven't done

Well, trying to get used to no gyro but range got me rip

[wispy matrix]

do it 👌

[barren seal]

Aye aye

[silent galleon]

Game crashes when we play in vikendi

Model : vivo v9

[rapid jackal]

there is a lot of ppl say pubgm have officially selling hacks for the game ?
i can't believe this i think its a Rumor or something
can someone please conform this to be 100% sure

[raven mist]

Hi,
I need a small kind of help
PUBGM has banned my account without any reason.
What should I do now?
Is there antone to help me?

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @raven mist. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[raven mist]

Hi,
I need a small kind of help
PUBGM has banned my account without any reason.
What should I do now?
Is there anyone to help me?

[woven plover]

hi please answer me i, didn't do any thing i didn't, cheat or use hacks i 
am sure that's happened by mistake cheak that and get my acc back my id 
is 5108955207 please get my acc back

[night cloak]

@silent galleon Hey, what you are gonna do is, logout of the game, tap on "client repair" on top right, and then reset the vikendi map download option. So it will give you option to re download the vikendi map once again.

[woven plover]

@raven mist me too lol

[night cloak]

@rapid jackal It is not true. The earth will be destroyed in 10 minutes, mind on that.

[woven plover]

i didn't use any hack

[raven mist]

@woven plover i have spended more than $600 in the game.
That's wahy I want my account back

[woven plover]

@raven mist me tooooo

how many days have u taken ban

[raven mist]

2-3 days

[woven plover]

4-2

the day 2 on month 4

?

[raven mist]

I have purchased the royal pass to

Too

[woven plover]

yea i purchased

and support doesn't reply

to our massage

[raven mist]

I have tried to File Claim
But nothing happened

[woven plover]

i think there is mistake

[night cloak]

@raven mist @woven plover I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

[woven plover]

ban for no reason and no one reply

@night cloak no one reply

[night cloak]

You will get reply within a few weeks. Be patient. @woven plover

[woven plover]

few weeks lol

[raven mist]

@night cloak no reply from customer service

[woven plover]

i think that's not fair

[spring flame]

@raven mist Gotta wait for maybe a few days.

[night cloak]

@woven plover Please move to #chat for further discussion.

[woven plover]

@night cloak k

[raven mist]

@night cloakk

[quasi dome]

guys i need help

[night cloak]

@quasi dome Yeah?

[quasi dome]

it says health reminder you played this game for 6 hours .pls log in 15 min.you will get notified in 2 hours

what to do

i wanna change it

[spring flame]

@quasi dome Gotta wait for 15 mins. Reverting back is currently not possible.

[quasi dome]

ohk

[spring barn]

Pls help

@grizzled lark

[wispy matrix]

@spring barn state you issue, someone will eventually help

[spring barn]

Ok

[spring flame]

@spring barn Please mention your problem rather than tagging mods.. Ty ken

[storm flume]

Please refer to FAQ undefined in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring barn]

Everytime i play i got a sudd3n lag and it drag me back to the same place i was a few seconds before..i m on note 4 mi and my net is fine but i m fqcing this issue in each and ever game for at least 2 to 3 times

[spring flame]

@spring barn Search for lag in the pinned messages.

[spring barn]

Where??

Which channel??

[raven mist]

I want answer

[storm flume]

Please read this channel's pinned messages for further information, @spring barn:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[spring barn]

Ty

[night cloak]

@spring flame Can you edit your recent pinned message and make the following correction: replace "lower framerate" with "make the frame rate as high as possible?"

[spring flame]

@raven mist We're not in direct contact with the actual ingame support team. Neither can we ban/unban accounts. You mentioned your problem and the best solution available was provided.

@night cloak Done. (Im embarrassed I made such a big mistake in that)

[night cloak]

Nah it's fine, you did a great job there.

[bitter iris]

I have update my pfp in twitter but it hasn’t updated in game for 3 days.

[spring barn]

Can any one tell me how to optimise my phone for pubg any video link or post will be appreciated in dm

[night cloak]

@bitter iris It should update within 3 days. If it's already been 72 hours, logout from the game, login to a guest profile, logout again and login to your game. This should fix it.

[bitter iris]

Ok

[night cloak]

@spring barn May I know what is the device you're using? Can you send a screenshot of your current in game graphics settings?

[spring barn]

Mi note 4

Wait let me open game and take ss

[night cloak]

Kewl.

[bitter iris]

Thanks, got a bit worried thinking I would lose my account

Also when I created my twitter account I put my date of birth as over 18, but when I made my account in game I pressed 15 on accident and now I can’t talk for some reason, is there anyway to revert this?

[spring barn]

@night cloak

[night cloak]

@bitter iris Unfortunately there's no way to revert that, you'll have to wait 3 years to be able to do that, or you can open a 2nd game profile, pretty much everyone is doing that nowadays.

[bitter iris]

Ok thanks

[dusty tree]

Is it possible to transfer your pubg account to Twitter login

[viral stream]

@dusty tree yeah

[night cloak]

@spring barn I see you're already at the best settings the game can offer. If you want to get beyond what you're getting, you'll have to plan an upgrade.

@dusty tree You can link your game to a Twitter profile.

[dusty tree]

Okay ty

[viral stream]

@dusty tree the way I had to do it was login with Facebook using the emulator and then link my account to Twitter on there since the Facebook login wouldn't work on my phone. But if face book or whatever you have your account on will let you login you can go to settings and link your account to other forms of social media or services such as Google play or Itunes.

[spring barn]

Pan girl??

[viral stream]

Pansexual?

[night cloak]

@spring barn Something wrong?

[spring barn]

You have not told me how to optimise

[sly talon]

@spring barn install gfx tools

[night cloak]

@sly talon Do not say that, please move to #chat.

[spring barn]

Giv3 me your id to play ill definitely install gfx tool

[sly talon]

Hmmmm

Why tho

[spring barn]

#chat

Head towards it

[night cloak]

@sly talon Please read #481193721560432670 if you wish to stay in this server.

[sly talon]

I did

[night cloak]

I've told you, you're already at the best settings the game can offer for your device. So, for more, you'll need to plan an upgrade. @spring barn

[spring barn]

What does optimising device means then?😐

[night cloak]

@sly talon Please chat in #chat.

[spring barn]

I though that it is related to device settings

[sly talon]

General is getting spammed

I came here to ask a question anyway

Why are you so agressive

It's related to gyroscope

[night cloak]

@spring barn Optimising a Mobile device isn't possible. You can restart your device before playing the game, so the game will be load free, with free RAM the game will face less stretch.

@sly talon May I know what is your issue?

[spring barn]

Ohh

Ty for support

☺️

[sly talon]

Why does the game also need the compass

[solemn magnet]

When are you ganna fix the game?

[sly talon]

@night cloak alright thanks, that's more helpful than the others telling me to chat in general

[solemn magnet]

When are you ganna fix the game? When are you ganna fix the game? When are you ganna fix the game? When are you ganna fix the game?

When are you ganna fix the game?

[grim wolf]

Any new beta update than 0.12?

[night cloak]

@sly talon To be able to provide true 3 dof experience, gyroscope sensor needs compass sensor on board.

[grim wolf]

0.14 chinese version is out

[solemn magnet]

When are you ganna fix the game?

[night cloak]

@solemn magnet Please do not spam here, we're not anyway connected to game developers. This support is for helping out players with various issues.

[solemn magnet]

Where do you talk to the developers

[night cloak]

@grim wolf This support is for English version only.

@solemn magnet We don't.

[sly talon]

@night cloak been using it to unlock fps, I didn't get a ban yet

[broken sierra]

Wait a Little bit more, you will get the trophy

[sly talon]

Yeah ik

[broken sierra]

If he was smart enough he would have understood that

[sly talon]

Very helpful messages thanks

[broken sierra]

You're welcome

What's the issue with that??

[night cloak]

Please move this discussion to #chat.

[broken sierra]

What do you mean??
We are helping people

[night cloak]

We can discuss about so called gfx tool and fps issues in somewhere else, maybe in #pubg-mobile.

[zenith mason]

@night cloak true ... Huge FPS drop even doing anything, it's really annoying

[junior rune]

@molten crown can't dm you

[molten crown]

I have them turned off. What’s needed ?

[junior rune]

dm advertising report

send here?

[molten crown]

#discord

[junior rune]

alright

[thick cosmos]

radar cheater

[astral topaz]

Hello can I know what the 33mb update today was for?

Was it for directional audio being messed up in some devices or something?

[atomic violet]

What is with servers

[novel rover]

i didnt get that @astral topaz

[astral topaz]

Well I'm from India if that helps.

Maybe it was for the 30uc for a ticket update India exclusive?

[novel rover]

@astral topaz me too

[astral topaz]

Oh then idk.

But there was a small 33mb update, idk if it's for frame drops fix or for the directional audio being messed up on some devices.

@atomic violet I guess server load. They said middle East server is coming but I guess they forgot about it after rolling out new outfits and Royal pass.

[atomic violet]

Oh ok thanks for info

[astral topaz]

Maybe check your connection as well.

Or wait 1-2 minutes and then check

Best way to see if it's okay or not is by going to training and seeing the ping.

[polar turtle]

@atomic violet it’s definitely your connection. I’m smoking on balcony where i almost don’t have Internet and I have like that:

[oblique plover]

Can someone help me?

[polar turtle]

@oblique plover with?

[wispy matrix]

state you issue

[atomic violet]

yeah i figured out but it was i had first time all servers red

[oblique plover]

Everytime a custom match ends I'm stuck at the lobby before the match.

I need to reset the game to get out. Any help with that? @wispy matrix @polar turtle

[polar turtle]

@oblique plover I never had problem like that I think. You can also just #555492558428700682

Maybe some devices just have that bug

[wispy matrix]

@night cloak can you help please? i am not aware of in game issues.

[night cloak]

@oblique plover What do you mean by stuck at the lobby? Did you take any screenshot you can show here?

[vapid rapids]

Can i reach RP100 with just missions and daily mission? because im at 41 and Finnish all the missions and there are still 5 week of missions, I can't do that math tho. Im not sure if this sums all up to 100

[night cloak]

@vapid rapids If you've purchased RP previous season, and you applied the 5 level boost card, yes you can complete RP 100 with daily/weekly missions and weekly crate.

Most probably you can @vapid rapids How many missions left, if any ?

[atomic coral]

@vapid rapids if you do not miss any missions you will get about 105 levels, or 110 if you got last seasons pass

[sage mica]

i buyed this deal... now how to cancel subscription as i dont want to continue this subscription

buyed Prime plus

[thick cosmos]

AIM radar

cheater

[haughty cypress]

Eh he hasnt even killed anyone

[royal sphinx]

how to fix billing v3 error

[ripe elm]

Anyone here !

[maiden cypress]

@sage mica if you've Puchased from android then go to playstore. Select the options tab

[spring void]

@royal sphinx explain please

[maiden cypress]

@sage mica and then you'll see subscription option

[sage mica]

@maiden cypress i got it thanks for the help tho :)

[maiden cypress]

Welcome

[ripe elm]

Could i subscription only one ? Prime or prime plus ? Or could i subscription both of prime & prime plus ?

[night cloak]

@ripe elm You can subscribe to any or both at the same time, whichever you prefer.

[ripe elm]

I subscribed prime plus.. Can i also subscribe in to prime now ?

[unreal idol]

Здравствуйте

[autumn rover]

is this true that we cant have space in our names in order to participate in Crew challenge and PMCO ?

in game names*

[strange arch]

that 6hr bug is fixed or not?

[spring void]

@unreal idol english is the general language of this server

[strange arch]

So I played for 6 hrs and I got the notice from game to log out and login back in 15 mins and after every 2 hrs you'll get the same alert to log out and login back in 15 mins.
So I login after 30 mins and just 2 mins later I again got the alert that I've played for 6 hrs already.

[radiant glen]

Hi i havnt received any reply from pubg customer service about the uc

I purchased uc in the month of December showed. And I kept purchasing 60 whenever possible

At season 6 I had 725 uc... That's the time the uc glitch came and then the rollover data came and I'm back to 0 uc

[strange arch]

@radiant glen you'll never get the reply from customer service. Forget about it.

They never reply.

[radiant glen]

I've sent them the necessary info but it's been 1.5-2 weeks

Wow what a waste of money on the game 😑 this sucks

I expected something like that. No reply of any sorts

[strange arch]

@radiant glen I know man. Same thing happened to me 🤣🤣

[radiant glen]

Yea😑 useless

Well jus gotta play the game for the heck of it and wait for cod in nov

Never spending money on the game anymore 😑😑 I had google opinion rewards so thank god not much went

[hexed abyss]

Will Finals for TPP Crew Challenge be streamed?

[pulsar pecan]

When I say enemies ahead it always says 800 metres even tho it’s not

[fallen jolt]

Good day everyone, is anyone on that might help me with an issue??

[strange arch]

@fallen jolt what's the issue?

[fallen jolt]

I play on my iPhone, lately (last few days) when I load the app up it gives me a system error message when I choose my main method of login

[strange arch]

@fallen jolt try to repair the client.

[fallen jolt]

I have repaired, redownloaded, and even tried to use a different network. All give me the same message.

The other options of logging in (Facebook, Twitter) those work

Gamecenter however does not (my main acct)

[hexed abyss]

Will Finals for TPP Crew Challenge be streamed?

[strange arch]

@fallen jolt well then try to mail the support.

[fallen jolt]

Do they provide that contact info within the “contact us” section??

[night cloak]

Can someone help I don't know why the f I am lagging when I am driving a car.

[errant dew]

Its a common issue rn @night cloak

[night cloak]

Ok then fix it

[errant dew]

Ok

Do i look like developer?

[night cloak]

@errant dew yes

I got an armored car by a flame gun and I got it in the f water cuz I lagged like f

And I didn't had armored car anymore

[errant dew]

Too bad

[night cloak]

Ur ace in pubg?

[spring flame]

Conversations can go in #chat or #pubg-mobile. Keep this channel clear of em.

[worn pumice]

How can i send the link from this group discord?

I have one more question. I am little noob

It’s hack or no ?

[vital mantle]

How can I enable my scope switch button? Even after enabling it in settings it doesn’t show up in my HUD.

[spring flame]

@worn pumice Im pretty sure that was a hack. Refer to #481198147478224896 5.1 and if it happens again please report.
@night cloak Look at the direction of the shooter in the minimap .-. (Shot from the front)

[sullen knoll]

Can we able to play with Korean server pubg mobile players while we are in global version

[spring flame]

@vital mantle Try switching control layouts.

[sullen knoll]

Plz answer

[vital mantle]

Thanks I’ll give it a try

[fallen jolt]

Does the customer service team through the app send email inquiries? Just asking because I have an unresolved issue.

[atomic coral]

@fallen jolt if you get an anser you will get a notification, and an ingame notification

@sullen knoll yup, only chinese versions have different servers

[keen nexus]

If I buy this pack, will I get a purchase bonus?

[atomic coral]

@keen nexus likely not, I recall the purchase bonus stating: UC purchases

[keen nexus]

🤔

[atomic coral]

@keen nexus I think it only applies if you purchase uc.

[broken sierra]

It only applies when you buy the UC separately, i bought the sub but didn't get the bonus outfit

[alpine kiln]

are there still lucky supply drops in pubgm? pls @ me with the answer

[atomic coral]

@alpine kiln yup!

tho as far as I know the time limited have been removed

[alpine kiln]

like i mean the ones you get after the games

[atomic coral]

@alpine kiln the ones in the airdrop in the lobby right? the time limited ones have been removed as far as I know.

[alpine kiln]

ooof

[atomic coral]

the other items are still there tho

just not the cheap ones that turned out to be limited time

[reef violet]

@royal sphinx share it here

[royal sphinx]

How to fix this

[maiden cypress]

@royal sphinx is the payment card details added on playstore?

[royal sphinx]

Yes

[warped wedge]

What to do ? I can't select Google play balance method