#questions
1 messages Ā· Page 399 of 1
lemao
Lmao
@maiden nymph but its all been taken now
yeh
@potent thicket It does. Country flag is used to determine your region. And server connects according to that
@woven atlas is it true what he is saying?
@steady kraken ik. But some of you are lying for sure
It doesnt actually. Cuz i have an erangle flag. @potent thicket
MY friend doesn't clicked anything in the yes or no in the Health Remainder notification
Yeah thats the fact
@woven atlas Erangle isn't a country š š
@potent thicket Try that or keep playing with 480 ping. Up to you
Yes flag doesn't matter at matchmaking
Can I change my username then use it on another account?
@potent thicket happens . just report it ingame
Alright ty
I will be back if it happens again
:GWjiangPepeThumb: :GWjiangPepeThumb:
@ember crescent yes you can
@woven atlas I never got that high ping unless my net sucks or Indo server gets connected
@normal fulcrum happens bro sometimes 200+ but today ping was constant 80 ms
@maiden nymph ty
@woven atlas I guess I'm lucky I never faced that thing yet š¤ š¤
Can someone give me the pubg mobile email
@scenic lintel You need to contact customer service in game
@normal fulcrumi seen one email but i forgot can i get it
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@steady kraken you have to send the payment receipts to the coustmer support in the game i did the same
@scenic lintel That mail service is discontinued I guess. An admin once told me. It will get you nothing but an automated reply
@maiden nymph Already did haven't received a reply yet
@steady kraken same hereššš
Reply may take days to weeks depending on tickets they have received.
I don't hope we will get anything
If you don't require any further support, kindly move to #chat
@woven atlas What does "Fully refunded UC" means in the post in pubg news?
600 uc through rewards
600 uc @normal fulcrum
You get 600uc back
That's not fully refunded uc. I've paid 1800 uc since season 3
@woven atlas That's statement is so false
@woven atlas i need help
@woven atlas Next time, make sure to mention things more properly to avoid confusion
You mean total 1800 uc or 1800uc every seson? @normal fulcrum
@night cloak Each season
Oh
How can it be total 1800 uc?
Pubgm big scam
You scammed them too @steady kraken
@night cloak 4 seasons bro. This is season 6
Since season 3
@night cloakim taking about refunded Uc
Oh
@steady kraken If you think pubg is scam than you're free to leave the game and server. Tencent won't fall by losing one guy š¤¦āāļø
Now please move to #chat @steady kraken
Well I'm already thinking about that they took my money plus servers are already trash
Waiting for it š @night cloak
@steady kraken If you have any issues, you can contact customer service in game and state them the issue and wait for resolution. You're not the only guy for whom tencent is here to make happy
I have some expections for active vision
Well a big part of the community isn't happy with the game so you're not alone @steady kraken
@steady kraken
1 - It's Activision
2 - It will run on unreal engine. Same as Pubg Mobile
Customer support suxxx
That's where you're wrong. It's running on unity @normal fulcrum
@serene lantern On Desktop. Not on Mobile
We're talking about mobile
Mobile doesn't have unity. Not possible to install unity on android devices. Unity stopped supporting Android devices long back
Now please move to #chat for further discussion
Lmao that's the dumbest thing I've heard. Who told you that?
@serene lantern Google it. It's same as flash stopped Android support.
I used to keep unity on my android device when I had ICS. But then it says unity doesn't support any more so that's that
Well, you heard wrong. Unity is still one of the biggest game engines for Android.
Now sit down and move to #chat
@serene lantern Activision teamed up with tencent for a reason bro
If you think for game development, than you're wrong, activision are more experienced in game development. Than what? Why teaming up with tencent? Think about it mate before getting salty
facts
My friend has 600uc he used to buy royal pass from and then he used the uc trick and now all things of her are gone is that right
Please read this channel's pinned messages for further information, @dim hollow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Looking for professional support.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Question: In Pubg mobile we will be able in First person to see shadows of ourselfs?Like in Pubg PC?
I used the UC trick and i acknowledge my fault but in a way did they even let this glitch happen? Leaving that aside they even redacted and removed my UC from before the glitch and my RP which was bought before the glitch and i have proof regarding that matter too ... that i bought UC via google play and not the glitch, but still the in game support is sending me the same message that is there in the pinned messages of this channel.... can someone help me please about where should i go to get proper supportor help, P.S. i dont want bot like responses.
Read pinned messages in this channel.
@desert nacelle What question?
@subtle plume ingame help and support replied to you ?
Can u post ss
Ok sending ss
hey admins / devs im playing this game like for 1 year from june 2018. and i cant get even 1 legendary from crates. i just bought one in reedem for 850 silver but still i have only 1 and i never get legy from crate please help me make something fix it
@night cloak Please don't complain about this here.
then where
You can't complain about this
Since PUBG is too lame THEY didn't even give us a compensation for the glitch like PUBG Korea did after releasing a item.
What can you expect, The BP crates only 1 have 1 legendary+ item.
@frank prawn here is the support answer and my query with a proof
I won't tell you to buy other crates but that's the only way to get other items. Thank you, Have a good day ahead.
@subtle plume Can you send the google payment screenshot?
Yes and the rewards... and the levels obviously
How much UC did you get after the glitch? Like how much did you awail?
But they didnt take away that limited time item for some reason, that i still have but i bought RP before that item, they took that away
I got 8100 after the glitch and i availed like 1500 of it, but it was one cosmetic item, i didnāt buy a single RP level from it
That is the punishment for exploiting Google's payment system. You can be glad that your account is not suspended.
You will not be able to get these items back. For further discussions on the matter, please use #pubg-mobile.
If you got 8100, Then none can help you since you violated the game & the game has right to take away your items. But still it's unfair of them to remove your Royal Pass since you bought it fir legjt money.
But who caused the glitch?
Please read this channel's pinned messages for further information, @subtle plume:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Read this and stop discussing it here.
We cannot assist with the crate system.
oh
We can't help in that case. Google did. But instead of Reporting the issue to google, Someone exploited the glitch and users took advantage of it. And as Error 403 said, That's Google's side as google may have contacted PUBG to remove the items. Have a good day ahead.
But still I feel bad for what happened with you. Maybe contact google in the case.
This is a bot answer, wow we cant even have a normal human to human conversation, and its not my fault, its the systems fault for creating the glitch and letting it happen, are u kidding me, pro players exploit in game glitches to win matches, they get rewarded and we get this, wow even the support here is highly disappointing
It is your own fault that you intentionally spent time on converting Indian currency into US currency.
The glitch created huge losses for google so they're not gonna sit around and wave it off. You use the glitch, then you get punished
There is no need to bring up the discussion again. Send these messages in #pubg-mobile.
Vpn?
No
Then file a claim
Might have been banned or something, idk thatās never happened to me
Like i said, idk, i havenāt seen that before
I was just playing squads europe
And i saw somebody was going to rush him but i got kicked
blocked for 8 hours for nothing
You already posted that
Some one is deleting my posts
Probably cuz they're related to uc glitch @haughty lance
ah
dont use VPN or another third party, tencent will ban u
Yes
@frigid oar VPN is safe
It depends on the VPN. You donāt have a way to tell if itās a ābad VPNā so just donāt use them
yeah its unsafe maybe u not detected but in official statement dont using VPN , tencent think third party causing bug to server
Besides, VPN wrecks your ping
VPN would make your ping worse, not better lol
Hello can anyone help me please? I am using TGB but I cant run the game anymore. It doesn't show in my games tab and the game center tab doesn't load anymore. I have reinstalled tgb but the only way I can run pubg now is in the turbo tgb but I cant access the turbo from outside pubg? How can I play again please any help?
Mods says one thing and admins says another
Broken game and staffs :/
Ok wtf ?
Yup. Few days back an admin said vpn is not recommended
@mental needle What happened?
He got stuck under an airdrop
It will be fixed in next update
Doubt it. Itās been an issue for months. Just avoid airdrops until theyāre steady.
According to patch notes, getting stuck at certain locations will be fixed
In buildings š
Yes just checked. My bad
@mental needle Next time, park the vehicle near the drop so in case you're stuck, you can use vehicle to get out.
Did you crouch while drop was on you?
Or prone?
That was an old drop, i didnāt had a car and I was crouch when i approached it
Pubgm down?
Nope, itās your end @fresh blade
Still no @exotic bluff
Hey why arent the asian servers responding?
It works perfectly fine for me.
Wtf is happening to the game
All my friends are having the same problem
š¤
@mental needle Ok. I expected that. As per my experience, you need to stand while making the droo land on you and crouch while getting out or it will make u stuck. Try that next time
The game suddenly started loading
So I m rp 27 if I buy elite plus royal pass will I be lvl52?
Power cycle your router @errant ginkgo
Fk this man!
asian server is showing running people again and again
I can load but no server response
A simple restart should fix it.
Holy crap that was weird
Perhaps it's your internet.
It cant be every one of my friends internet
nothing wrong with my internet
I also got problem
in the middle of gun fight,
Facebook is fine
Look at ping at my end
For us it wasnt the ping, the second we went in there it gave us the notif server is not responding, try again later
Ah screw it its 11 anyway i should be sleeping
Lol here we go again.
The game is sensitive to the routing. Unplug your router for 15 seconds. Plug it back in.
Reset your phones networking settings while you wait. Log back into your WiFi. Play the game.
@errant ginkgo Which mode and map?
no delay, no connecting
Meh I guess it was the rain
š®
@normal fulcrum we finished up and at the lobby it started the problem
We restarted but nothing
@errant ginkgo Means after a match?
@normal fulcrum yep
@errant ginkgo Ok. Are you on wifi?
Yep
@errant ginkgo Expected. Follow bootleg's steps. Pubg Mobile is not as stable on wifi as it is on mobile network. Not sure how or why but that's the fact
Thatās not true...
mobile networks are garbage.
Itās the game, but regardless, itāll get fixed that way.
@neat turret I have 25 mbps wifi and 1 Mbps mobile network. But game runs a lot better on mobile network. Not sure why though
Bandwidth doesnāt matter really,
Awesome, go away.
@neat turret Bandwidth matters to transfer data to and fro š
In middle of the match suddenly the Loading Logo came and kept loading
server delay
@edgy dagger That's connection issue. Nothing with game. I also face that
You only need like 50 kbps up and down to play.
@edgy dagger Report unstable connection in game
no, the connection is fine
@normal fulcrum I tried everything but nothing worked (srry i was idle)
You canāt say the connection is fine when youāre experiencing connection issues and you havenāt ran a trace route.
Itās ignorant as all hell.
@neat turret not sure about that. Never looked for it. But on wifi, frame skip is more frequent than on mobile.
Frames are handled by the device, not by the network.
@mental needle I loot that way most of the time. Stand beneath the drop. I only get stuck if I crouch or prone.
Nothing I can do about that though, Iād report it and do whatever you need to to run it the best way possible
@neat turret I said frame skip not frame drop. If you see a guy running and while lagging, you will see him teleporting, that's frame skip for him.
I face that while on wifi
So I m rp 27 if I buy elite plus royal pass will I be lvl52?
Thatās them or you dropping packets. Nothing to do with frames.
server delay
@lunar dragon Try resetting your connection. Report in game if problem persists
Or you can report in #555492558428700682
@autumn atlas yes. You will get 25 RP levels up
Okay
@mental needle Ok so Right now the best I can think is you upload that video somewhere like a drive or streaming website like youtube and than report the bug at #555492558428700682 and include the video link as evidence
If youāre experiencing āserver issuesā
Itās probably not the server. You need to unplug your router, wait 15 seconds, plug it back in, reset your devicesā networking settings, log back into your WiFi, and it should work better. The game has issues with bad netcode, so itās necessary to do these steps on your end for the time being.
@neat turret For your information, My internet is fine and Iām not the only one experiencing this issue :/
Geez Iām not restarting my router, Iāll wait
Thanks though!
āMy internet is fineā-> also currently having connection issues, lol.
@molten token if you are telling true than go and file claim
Even 8100 UC glitche person's are also unbanned I don't even used it
File claim is spam
A bot is talking to me
Cant do anything about this. Sorry
Contact custom support man
Contact customer service for that, @molten token.
We can't revoke your ban.
There is no customer service
Uh, what?
And y I have proof
He mean click on the "File Claim"
Download beta. Door bug has been fixed
Have some patience jesus
Upcomming updates have some bugs fixed
We are not dev. No need to come and just cuss here
I already explained door bug will be fixed.
You are a weeebo
#chat @true tulip
Why am I even talking to you
Well welcome.
My ID:- 5183472860
Name:-Ā DĆ”RKä¹INDIAN
I had 1140 uc before purchasing of 8100 uc which is a mistake happened by you PUBG or Google pay , and I had also completed all the mission of week 1 and 2 , so please give me back my old uc and completed RP and 5 RP point which I got into session 6, please take back all my items which I bought from 8100 uc , and give me back my 1140 uc and all completed RP missions, because that is not my mistake that is you mistake team PUBG and Google play/pay , otherwise I will obliges for going to complain to 'Indian Consumer Court ', so give me back my old 1140UC and completed RP point and take back my all items which I bought from your 8100 UC which is your mistake, I hope you will do this as soon as possible
@coarse kite you will have to use customer support for that or wait till tencent makes an announcement, other than that, you agreed to the EULA AND TOS and still used the glitch!
@coarse kite Read the pinned messages of this channel.
Was going to say that
Please read this channel's pinned messages for further information, @coarse kite:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
yea its your fault u used glitch u ain't getting anything back
@zenith valve calm down lol
Anyone have a clue about my previous question āLong (whole day) not finding match on solo FPPā?
@storm flume there was a survey option in pubg mobile. For this there were rewards. I filled the survey but didn't receive rewards
@maiden cypress itās a bot.
@maiden cypress rewards take time. It will be sent later
I have purchased the Royal Pass by collecting uc from the previous season 5 but when i have logged-in into my account today i have seen that my royal pass has been revoked this is worst experience ever all my rank has been gone not expected this type of experience form @PUBGMOBILE
:sadface:
Asking about lost UC or RP here, is a waste of time. Either ask in In-game support or just forget it. Tencent doesn't care
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
why i can't send gift outfit ?
Do crew challenge coins carry over to next season....or do we have to redeem them all in the ongoing season
Plz help
@storm flume any idea from when the UC purchase will be available?
Soon.
@night cloak about the gift ?
cuz today it's my friend birthday i want send for him outfit
It will be available soon. Currently we don't have information about specific time.
And happy birthday to your friend!
hope the black outfit not gone
oof , the answer is soon since so many days š
@acoustic inlet it take time to came but you can gift him uc
is there any way to check how much fps I'm getting in pubg mobile
Like it will show the fps in corner something like that š¤
@snow valveyah
How

@snow valveyou can use it this is the only one that work properly and you can check tutorial on YouTube that how to use this app
Okay ty
@snow valveyeh it's best for Mobil users
OK

@night cloak yes, dont mess with the files.

@night cloak
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Do Mobile players play also against emulator players in crew challenge?
is there anyone from support. who can actually help?
@polar turtle yes
Nopes. They can't help you with anything in game. They can only relay information provided by the pubg community staff @mint cave
What do you need @mint cave
ok. so can i ask, are they aware of horrible ping issue of "India Bonus Challange" or custom rooms in general. everyone i ve talked experience over 500 in custom matches/india bonus challange. while classic match in asia is 60 ping custom match in asia 500 ping. it is totally unplayable. add to that europe custom room are at 250 only how is that even possible?
@rustic verge so thatās why they shoot so fast š
I purchased one item from Luckyshop but I didn't received from in-game mail !! What should I do now?
@mint cave go and write about it on #555492558428700682 but I saw people writing about it already so they probably already knows
is there any official word on this topic from devs side?
It's Bcoz of players base in region dude Europe have like half amount of players compair to Asia so it's have issues and more players in small circle then it's must lag
@mint cave šššlol u will nt get any response here
@polar turtle yep .thats fact
@rustic verge so whats the point of this š
Hey i just played a game and it didn't register in my history and I didn't get my rank points
@night cloak then how classic matches have normal ping ?
The 1800 UC upgrade will gain me 25 ranks over my current rank or I will unlock everything upto 25 rank?
Meaning I have rank 13 currently without ELITE Pass and If I buy 1800 uc pass upgrade will my rank become 25+13=38 or just 25?
38 @median hazel
@night cloak It wont update untill everyone in your squad dies
It gives a bonus of 25 levels so 25 + current level
Ohk^^
@median hazel I see.
Thanks
But tbh the plus version ain't worth buying. If you wanna spend feel free
@woven atlas I have the same ELITE PASS problem as many players.....The 8100 uc problem......The main problem is if I buy elite pass with 600 uc now I won't be able to get to 100
@woven atlas my calculations say 97 because I didn't complete many missions of week 2
Some guy did some deep calculation in youtube. Adds upto 92
@median hazel hes right
He dint add up previous season
5 levels rp card
Which you use this season
@woven atlas Will I get my 600 uc back or not us still a mystery
@woven atlas I used that up
@median hazel mystery ....no idea
But didn't complete many missions of week 2 so it is pretty much the same
@mint cave Bcoz it's combination of bots and players
@woven atlas because of this I am not purchasing this elite pass before any decision is taken
@woven atlas I don't want my elite pass back just give me back my freaKing ranks
So I have another question. If we mobile players playing crew challenge together with emulator whatās the problem to have 100 ppl in a match? Canāt we have timer and counting for 100 players? We have quite often like 60 people in a crew match if we are lucky we have 80.
@median hazel I got that answer today while ago.
@polar turtle from?
I donāt know. From here. š¤·āāļø
@polar turtle I mean from whom?
I asked about it because emulator players shoot in absolutely different way and some players in crew challenge shooting like that. (Shooting from a mouse is different than tapping or even that eee I donāt know how that is called but additional button)
@polar turtle emulators aren't allowed in Crew the much I remember
So I got anwser here. I will not scroll up to see from whom.
HMM
@midnight sail well because pubg not working properly (as a company) and also people that are bad want to pretend that they are good and some guys just for fun probably.
I cant change my flag with card flag any help?
wtf does ads do
@copper parcel Which flag are you talking about? the profile flag or the clan flag?
Profile
@copper parcel what happens when you try
Admin if I use gfx tools
thn my pubg mobile id will ban ?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
thnkyou
Is there going to be a small update or will we have to wait until 0.12 just to get the gift option back?
Hello I am having some problem I am from India I got a question of health reminder of are you are below 18 and I by mistakenly pressed yes but I am above 18 so is there any solution for that
No, and it doesnāt change anything.
The easiest answer I can give you is donāt cheat kid.
Speaking of cheaters I got a stream to report giving cheats and the guys aināt getting banned.
@restive forge can someone explain to me when we find out the first 32 teams of the PMCO??
And also how
So?
@shrewd hearth
Can anybody help me? I cant install the beta version, in the past i could do it bur not now :/
@wispy matrix android im using my samsung galaxy s7 edge
Now i get " app not installed"
After the 8000 mb patched
I taked pictures
@wispy matrix
@admin With the google play purchase rollback you guys also took my UC from previous season also. contacted several times via app but replying with same system generated message. Shame on you guys. Being such a big company you're stealing our hard earned money.
@slim mango be sure that you have atleast 8 gb free space in your device
Yep i have 17 gb free
download the apk again, your game might have corrupted
Hello
I was banned for no reason by mistake, my nickname in the game is Robbin1UD
Ā ID:518323353, I play four fingers, do not use a gaming controller or third-party programs such as the GFX tool and VPN, I play honestly like all honest players, return Please unlock my account,how i can play now if I create a new account, you will also ban it for no reason.Give me back my account!
I already contacted your mail two days ago, you ignored, please help me, because of a ban error, I cannot participate Crew Challenge.
Please refer to FAQ #2.9 in #481198147478224896 for further information, @graceful plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ok, thanks
@wispy matrix ok
It says that there are abnormalities in my connection and I looked it up and it says I could be banned but i donāt use hack or cheats
What do I do
@compact mist contact customer support
Is there anywhere to leave suggestions for pubgm???
not really, email them
Ah ok
@old cape no
@west summit nice joke for the 1st april
@old cape i'm serious bro
@old cape unlucky sadly :(((
@lime juniper what you say to the screenshotš
The possibility is there. Just like you can claim Steve Job's position if you work hard enough.
@lime juniper
Hey man, i need your help. Could you please tell me when and how can we manage to see the top 32 crews of the PMCO?
No one else could answer my question so far
This information is not available at the moment as far as I am concerned.
You will not be in any doubt when the time has come. Announcements will be made to clarify this.
Ok thanks
@night cloak there are two slots to link your social network accounts
if you have 2nd slot empty, you can add it
and yes, you will have the progress saved in it
Can someone help me. I cant find anywhere in the game to get materials for upgrading my skins. It only lets me buy paint.
Hi babe company i have a problem
I had a Facebook account on which I continued to play the game and my account was disabled by Facebook and I am unable to enter the game, please help me in this and thank you
babe company? lel
@wispy matrix what is baby company.
Is there any mention of adding the ability to change the red dot style?
@neon patio
Itās possible in beta to degree
Can you help me
@molten crown
With ?
@night cloak materials for upgrading was a limited edition option, it expired ages ago
@night cloak yes you can change the dot styles
I have a Facebook account disabled and I have iPhone
@molten crown
Okay ?
@molten crown
How can I access my account?
If itās linked with Facebook youād need the active account
Not sure why people think can play on a deactive Facebook
Account has been disabled from Facebook
@molten crown
I have a Gmail account but I have an iPhone
Youāll need the Facebook to be active to get through to the pubg account if linked. If the issue is on Facebook youāll have to talk to them about it
Safe to say they lost it if they don't have it active.
I want to link my account to Twitter but there is no option to add it
Hello! I've been playing PUBG MOBILE for almost a year. And just a couple of days ago I faced with a problem. I can't log into my account in the game. Before the control download is a departure from the game. Although with guest account goes and plays without any problems. Could you tell me please as be?
I can not have Facebook and Gmail linked
What ?
I'm entering an account from Android for a cab that I can not access from iPhone
Why would you use play games to log in if you're just going to play on an iPhone later
Really think about what you're doing
Can I link a twitter account?
If you want and Twitter is allowed in your area
I link to a Facebook account and Google can I link it to Twitter
How to remove facebook from account
You can't you don't have a active Facebook anymore
Paying account 500$
@tribal peakits in tencent's terms of service that once you link a social media account that can be either twitter google or facebook, you cannot unlink it
Damn
@tribal peakif you have any more questions feel free to ask
@pulsar dragon can you brief your issue
@gleaming abyss
@tribal peakyes?
No you cannot unlink a social media account as i stated earlier
@gleaming abyssGoing to your account is a departure from the game, although the guest account comes and plays without any problems
@gleaming abyssHow to do it
Can I email a company from the same account and tell them that the Facebook account is protected from
@gleaming abyss
Anyone who can help me please , I am in big trouble
Are human or bot
@pulsar dragonon the login screen there are 3 options on top right corner
Tap the third one
@floral fieldhuman duh
no
No why?
Terrible stats indeed
After a malware attack this happened
ouch
@floral fieldplease head to #481198147478224896 and check #2.9
We cannot help you with that
Still if you think that the ban is unfair you can always go for file claim
@gleaming abyssYes, something similar I have tried. Even reinstalled the game. But it did not help.
And keep this in mind
You can also get banned for using 3rd party apps like gfx tools
@pulsar dragon what device are you using
I file clam but no reply and email is maintained by bot. Man we invested money but they can't keep a good customer support.
@floral field file claim can take upto 2 weeks
@gleaming abyss Xiaomi redmi note 5
So anyone have any other emails or something
That mean my royal pass is wasted for the season
@gleaming abyssBefore probly any did not arise, everything was fine
@floral fieldno brother
Support service has multiple people claiming files
But i can assure you that if the ban is unfair it will be lifted within 2 weeks
@pulsar dragonim not aware of that issue ill have to ask someone ill get back to you asap
Thank you
š
@gleaming abyssWell thanks, I'm counting on your help
@pulsar dragonwhat exactly happens when you try to login?
@gleaming abyssDeparture from the game and gives a system error, but with a guest account this does not happen
@pulsar dragondid you play on korean/vietnamese or some other version earlier?
@gleaming abyssNo, just this version
K thats strange
Lemme see what i can do
@night cloak can you have a look at @pulsar dragon's issue
@pulsar dragonim sure she will help ya out
Sorry i wasnt of any help
@molten crown can you help this guy out cuz his issue is pretty strange
@gleaming abyss Okay, but thanks anyway
I completed an achievement called Art Curator IV which requires a person to obtain 50 weapon skins in order to complete it. As a reward I got a ScarL skin. This happened 2-3 days back. Now when I login... It is gone! The achievement is still complete... I contacted customer support, he asked me to use the repair button... Didn't work!
?
@molten crown @pulsar dragon is not able to login but he can still play with guest account
When he tries to login with social media his game crashes
@pallid nymphcontact them again and specify repairing didnt work
Aight
Hmm. Could Bug Report it. Only reason I can think of that may crash it is a break between what ever the account is and the service
Uhm
@pulsar dragonāāā
Report the bug ingame
And i do suggest clearing data+cache of the social media app you would use to login and then try again
That might help
@gleaming abyssIs it social networking apps or games?
@pulsar dragonwhat account do you use for logging in pubg?
What is laser sight used for
Make sure to report this issue in #555492558428700682 @pulsar dragon
@rotund marlinhip fire
@gleaming abyss vk
VK the Russian service ?
@gleaming abyssYes, I already wrote about it there
I could see a problem coming from that.
@night cloak #chat
There's been weird thing happening with Russia related things for a few weeks
Bans for one. I'm thinking its a server connection error . Not sure who's at fault though
That's not off topic. They're using VK. Had to make sure they're talking about the Russian service as it can be related to the other Russia related problems
I'm think it's a sever error but I don't know on whose fault. Which leaves me stumped
@pulsar dragon Have you tried getting help on the Russian server?
@flint garnetNo, I doubt that even if it makes you difficult, they will cope with it
@flint garnetAlthough what the difference, to whom turn for help?! Official support mail is also silent
@pulsar dragonofficial mail support is discontinued
@pulsar dragon Maybe they know more about VK problems
@pulsar dragon You can find the Russian server in #481199117381533716
@gleaming abyssYeah, but they still send out, like, boilerplate messages.
@pulsar dragonthats an automated response i suggest getting help from russian server because as niceking said they might know more about VK
@flint garnetI take it there's nothing else you can do for me?
Nops
Ingame support and email support both got discontinued really?
@flint garnet @pulsar dragonUh, sad. But still, thank you guys so much.
@gleaming abyss @flint garnetIngame support and email support both got discontinued really?
Only email support
Customer support in the game is working.
@gleaming abyss @flint garnetI'm sorry I meant to say, "Hmm, sad. But still, thank You very much."
š
@flint garnet Any idea about how much time they will take to respond in ingame customer support?
@quartz ether it can vary depending on your situation or problem
@quartz ether A reply usually takes a day up to a week
@spring void @flint garnet thanx for the info guys, glad to know that at least there customer support is still active, hopefully they will resolve my issue soon enough.
@quartz etherthey usually respond within 24 to 48 hours but incase of a ban issue they could be taking upto 2 weeks
i thought max is 5-7 working days
@gleaming abyssAlthough wait! Was one case! I changed vpn to Bangkok. Could it somehow affect my account?
@pulsar dragonit might be effecting it somehow i cannot assure that
@gleaming abyss @chilly lagoon like when during season3 i got my response in just 24hrs, but seems like so many players lately joined the community which causes the delayed response in customer support, i think
Yup
@gleaming abyssAll right. I see
btw, how do i apply for moderator?
i dont see any option or application here, is there any option?
@chilly lagoon There is no application, but you can still help people throughout the server.
@neon patio If you dont mind, can you check the pm for a minute please :)
Hey so I changed my Facebook profile picture how do I get it to update on pub
@tardy pebble Your Facebook account must first be linked to your pubgm account.
It will take a bit for it to update.
Ok gotcha thanks for the helpšš
I have connected my game with the FB account but when I open my profile to see the avatar, I see that it is very small compared to what I saved, why is that?
Cropping and downscaling occurs twice, once manually in facebook, and once again automatically when transferred to the game.
Very high resolution (over 520) images and very low resolution (under 360) images will get chopped up quite alot during this process, so it's recommended you use the default facebook pfp size of 360x360 - 520x520.
I have got elite pass outfit but I'm not able to use it, please help
@weak ice You Probably Try Switching To your Portable Closet . Down at bottom Left Corner
@tame ferry it should work on both 1st one and Rp closet. It just a glitch, he needs to sign out then sign back in. or close the game completely and then re-open. It should be fine after that
I bought that new pass and apparently I'm into a 12 month subscription
tho it said monthly and it didn't specify in game that it was a year long thing
hey any mods here how to get prime plus offer ?
@night cloak how to get that offer? Is it only for US?
@chilly lagoon bro its not showing in mine
Its a year long thing, and in game it says "First month discount"
not first 12 month discount
@supple wasp there are few slides
oks let me check @chilly lagoon
@supple wasp slide it with your hand in that small box next to gift
@chilly lagoon ya thanks i got it too
š
@night cloak when you go to prime subscriptions page, at the top left corner it says "Subscriptions" with (?), click on that question mark and it will give you more info about Subscriptions
how it works
Why birds??
Our crew don't get last crew match points
it doesn't rly say anything about u being forced into it for a year though @chilly lagoon
And in second last match we get 860 points but in ranking only 435 points added
We have total 7950 points in our results
But in ranking we have only 6475 points wtf is this
it doesn't say "4.99 for 12 mos" as it should have
@night cloak Also, what they meant by "First month discount" is that, those who buys it this month will get the Subscriptions for 12 months for £4.49 ,after this month it will be £9.49 for 12 months
We also have screen shots
Show some support over here
@night cloak im not backing up anyone, im just saying what it means :)
probably wasnt that clear from that small info
@chilly lagoon When will be this available for the Global Version.
Hey Has anyone bought the Subscription thing here?
@night cloak Now is it for a month or 12 months? They have not been specific.
it is 12 months
@arctic trench it is for 12 months, however, if you buy the Subscriptions this month you will get it for £4.49 for the next 12 months i think
if you buy it after this month then the price will go back to £9.49, for every month for next 12 months
Anyone know how to buy silubscription
@chilly lagoon So can I switch foem Prime Plus to Prime after the first month?
When is it availabble for global version
@tight citrus the prime plus?
Ya
@tight citrus its there for everyone
@chilly lagoon Ya. Buy the Prime Plus firet month and the change it Prime from the second month onwards.
@tight citrus you see on the right hand side the gift box
and there are few slides
Is it available from today
yes
@arctic trench i dont think you can do that
@arctic trench infact if you buy prime now, later you can buy prime plus, you will be getting daily bonus for both
@tight citrus what do you meam by global version?
its available to everyone
Yes available in global version
@woven atlas why is there pigeon in pubg
He'll find us enemies or what
@molten crown
How do I access account management. Because I only want to subscribe for a month
Or where can I find it. An answer would be much appreciated
i want to report hacker , i have proof
Nobody cares @west light
K š
Atleast in Tencent though
Speed hack
Ok no offence Iām not a chat mod. But please use chats for their purposes. Thanks.
@lime juniper
@molten crown Can you please ask the Devs for a better menu than this. Also the fact that it's hidden in the Events menu is a massive bummer.
@neat void how to take that subscription
Can see
Its on right side down of the screen
@surreal turtle its in the event bar bottom right and you can subscribe for a month or multiple
First month its free
No it isnāt
I'll try
Well if someone could please tell me where I could find account management that would be great. Thank you
Maybe Google play? Or whatever your method of payment is.
Account management through Google play or Applw
Maybe the site.
They have subscriptions
Yeah.
dope
@fiery nebula is that it?
Nope, isnt
sad
@fiery nebula Can u send some more screenshots of the purchasable items via BP. Thanks.
One month for 400rs? @sly sky
@surreal turtle Forst month 400. Then 850 per month.
@arctic trench for a month?
400 what?
Thatās all @arctic trench
Like if I bought now it'll be tilll 30april?
@fiery nebula Only 2? R there some more?
@arctic trench No from next year.
2 costume and 2 hats
@fiery nebula Thanks bro.
Np
Subscription for a month or year
@surreal turtle Just buy it man. You'll get 400 UC that alone makes up for the money spent.
@neat void Well I tried and it said that from May 1 2019 I will get 850 deducted every month.
@neat void abe prime giving 20 daily so 600ā¦ā¦? Uc in month
@arctic trench paid with card? Or Google pay
Google you can manage subscriptions through the play store. iOS you can manage it through your id settings.
From next year.
Seriously?
@neat void I hope this is what they do.
@surreal turtle 300 when you buy +600 over a month.
You paid with card or Google pay @neat void
Mine said 850 form May 1
@neat void prime plus will give above 600 uc right @neat void
@surreal turtle Google Pay cause it's easier to auto-renew. Indian Debit Cards don't support auto.
@surreal turtle 20 UC daily for 30 days. 600 total.
@arctic trench What? Show screenshot. OMG
@surreal turtle Plus 300 on purchase.
Ohhh yeahh it says that
@sly sky I don't have my iPad with me right now. Ask the mods. They will know.
I am but non on ):
How to cancel subscribtion aftr a month?
Yupp main question @ashen kettle
You have to cancel before the month or it recharges. You do it from your subscription services on whatever os you use .
With android you can manage active ones from Plat store and iOS from device settings
š
@neat void @neat void It says from May 1 2019. So it is not for a year.
Pubg sukkssssssss
@molten crown Where in Device settings?
If youāre talking about iOS youāre Apple ID
Request: Separate Leaderboard for emulators and mobile players
Yes IOs
ID-Itunes&AppStore-AppleID-Subsections
if you have no current subscriptions. It wonāt show subscriptions right?
Right
It will either be blank or show expired/canceled ones depending on if you ever subbed to something before
Thank you so much!
Yea i havenāt so I didnāt see subscriptions
Thought I was tweaking
Thanks again so much.
Is possible to gift prime in game?
Did they just remove it lmao?
??
Have they removed subscription just now?
Didn,t get 150 uc
You get it over a month
And only 5uc per day
It adds over the sub run time
Did they remove it š
I canāt see the subscription anymore
Because it suckaaa
Probably to move it to a better accessible spot
I bought the subscription but I can't find the 50% discount on crates anymore. Also there are no item that I can find that can be bought with BP
Its disabled for now just wait for some time.
Wtf pubg.
Ok waiting for it to come back then. I'm sitting here
Is the indian servers still there cuz im not getting my low 24 ms now im getting 60ms
anyone knows why im not seeing prime buy screen?
i saw it this morning but only once
after i restarted the game it disappeared
@acoustic yacht its next to event option in ads sectiom
@knotty anchor people shared the pic of outfit available from bp
@acoustic yacht oh but its showing in mine
Abe it's gone from mine
@supple wasp
It was there now it's not
@night cloak
Subscription not showing now
It is temporary removed.
oh alright thanks
What if we bought it
@night cloak When will it be back? I need to buy a Crate coupon.
I don't see any outfit that can be bought with bp at all. Even though I set filter to show bp item only
Hello, there is a problem, I bought a subscription +, but when the payment came out, the sign "Purchase failed" I returned to the games to pay again, but there is no slide, the money was not written off. What should I do?
Hi,
Please read this message everyone.
If I use gfx tool for PUBG for graphics changes then it can cause ban for my account please provide current answer I posted here because some of users I saw for ban and some of not that's why I'm asking here for currect answer.
Thanks
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
š
thanks @storm flume
@split wadi You died way to early.
My friend try to buy royal pass .but this problem
This problem facing royal pass 2
He send many mail pubg mobile . But not get any reply
Something wrong with your payment method
So hey 3-4 days ago my account was locked for 3650 days so i claimed via ingame then as always a bot replies like cracked version and all that lead you ban ....then i typed my whole story ...
Now after(present day)
They just again copy pasted the bot's message
What can i do ...
Now?
They don't care about you or your account. Make a new account and move on
I wonder the gift button would be appear again or not? its forever gone ?
Sir I purchase 600 UC Royal pass but I apologize to get 8100 UC trick. Then my 600 UC Royal pass suspended . please recover my royal pass email ID ryanruizmacaraig14@gmail.com
Prime subscription offer is not showing on my account at this time
It was showing in morning
@wispy matrix I try already but then not repply me
@craggy tide waiting is your only option.
@willow dune copy paste the same message
@trail fjord it has been removed temporarily as reported by some user
@wispy matrix
@pure fractal nice idea
Add a Unlink feature.....
@trail fjord wut? i already replied. the subscription thing will be back at a later time
Prime gone wadu hekk
@craggy tide Teri ku aur RP Nehi milega , Ab wait kar phir new tricks ane tak beta
Hey i pirchased the subscription bt now ita not showing
Purchased*
Wht should i do?
@ebon birch april fool
šš
What the heck
@ebon birch contact ingame support
That was trick how to earn moneyšš
Will i get my money back or wht?
@ebon birch yaa after 7 days
@ebon birch lot of transaction cuz nd glitched
So now will i get my subscription advantages or not?
In few hours u will get a video on utube how to buy subscription freešš
@jagged quail lol yea man... new glitches haha
Bt what about those who purchased it
Free subscription prme membership for all š title must be this
Only God knows what's gonna happen with those who bought it @ebon birch
@tepid shuttlešš
Do any one know me here
@tepid shuttle me
Subscription services are temporarily disabled those who have purchased the subscription wait untill they enable it again
April fool by pubg
@quartz ether how much time it will take to come back ?
No time frame has been given yet @tepid shuttle
@onyx hazel u took it in mrng not now
Nah just now
@onyx hazel then buy it
Yeah will buy it
@jagged quail its back bro
Just checked
Tho i'll buy it in eve to make sure its there and not disappearing again
Pubg gonna play pranks on us whole day
lemao
Still 900 uc+ other benefits are okay
@night cloak just watched the video on this subscription by Riggs gaming on YouTube, you can actually subscribe for both prime and prime plus as well
Lol payment option not eligible for my prime while buy some uc i m eligible
I bought prime plus but i didn't get any uc or items
And money is deducted from my account
@young ginkgo dont spam emotes in this channel. its meant for support purposes
k
Hello guys, wondering whatās going with the Pubg mobile Crew Challenge score system? We finished 3 rounds with top 1 each round and 25+ kills. We ended up with only couple hundreds points for the whole 3 rounds. And the kills havenāt been updated yet
Thanks
This is in NA server
@sonic gazelle RIP
ĀÆ_(ć)_/ĀÆ
Hello everyone, I won the Arachnoid + emoji costume, but when I won I put it to benefit my clan, I lost the costume?
@blissful shard nope
Thank you
your clanmates will get some silver frags for that, not the costume
costume remains with you
@blissful shard np
thank you again.