questions

[lofty creek]

How do I fix it

I above 18

[wispy matrix]

this thing doesnt affects your 6 hour cap

[lofty creek]

I heard people getting banned in India

[wispy matrix]

if you click on yes, the game reminds you multiple times before locking you out from the game

if you hit no, you get the warning only twice

[lofty creek]

So why are people getting banned

[wispy matrix]

getting banned for what?

[lofty creek]

For playing more than 6 hours

[wispy matrix]

this reminder thing has nothing to do with bans.

[lofty creek]

Watch mysterious Yt on YouTube she is live and got banned

Does changing flag helps

[wispy matrix]

where is she from?

[lofty creek]

She is talking about it right now

Indoa

India

[wispy matrix]

no, the game detects your ip i guess. u cant bypass the location detection

[lofty creek]

Ohh so I am good even if I press yes

[wispy matrix]

yes, no need to worry

[lofty creek]

Watch her she is discussing it

About it

[wispy matrix]

she should be locked out of the game if she played for 6 hrs. idk how she could play even after the daily limit

[lofty creek]

So if I play more than 6 hours

I will be banned too

[wispy matrix]

you wont be able to play for more than 6 hrs.

[lofty creek]

It will automatically be stopped

?

His friend got banned on live stream

Lol

I was so sacred

[wispy matrix]

yes, you will get a message saying you have reached the 6 hour daily limit.

[lofty creek]

And then

[wispy matrix]

you wont be able to get into the game

[lofty creek]

Oh no ban ? Right

[wispy matrix]

yep

[lofty creek]

I believe you bro

And nothing to worry if I press yes

They are saying they bypass

[wispy matrix]

according to the pinned message if this server, the 6 hr limit is for every indian

regardless of their age

[lofty creek]

So pressing yes and no doesnt even matter

[wispy matrix]

yep

[lofty creek]

Hopefully I don't get banned

Thanks bro for you help

I appreciate you

[wispy matrix]

np

[lime juniper]

The pinned message was updated today.

[wispy matrix]

ok, lemme check it

ok, so i am correct as per the pinned message. i wanted to be sure about that.

thanks error.

[night cloak]

@lime juniper hey

Can you type down that name here?

I can't find it so I can report him

This

[lime juniper]

•

[night cloak]

I tried G • Z • C

Doesn't works

[lime juniper]

You can just attach the screenshot in your report.

[night cloak]

Yes but I wanna also check the dude profile xD

[lost pebble]

@lime juniper By mistake i taped yes on age restriction i am 19 geetting that error any chance to fix? #healthreminder

getting°

[lime juniper]

There is no way to change it.

[lost pebble]

But i have proof i am 19 any chance? ;-!

[night cloak]

Now do not play for more than 6 hours otherwise your acc will be banned for 3650 days!

[lost pebble]

rip

[plush sail]

Help ?

Thats ios

They said the problem was in google

Now what ?

[storm flume]

Please read this channel's pinned messages for further information, @plush sail:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[plush sail]

Ok

[chrome pendant]

I got a question

where did the giftable items go?

Theres 0 items that are giftable

Help

Please

@me

[night cloak]

It’s gone for now

Same reason

[torn estuary]

ive logged in my account with play games and linked with facebook.. now i'm changing my mobile to an ios, and my fb account is disabled.. is there any way to retrieve my account ?

[vagrant dew]

why some of my royal pass mission aint working

[polar turtle]

Devs will do something about purchasing? Lucky lottery is ending. 😖😖😖

[night cloak]

@torn estuary not when disabled

Those in the exploit region out of purchase ability

[torn estuary]

hm

[night cloak]

Nope, there isn't, @torn estuary.

[storm flume]

Please read this channel's pinned messages for further information, @polar turtle:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[vagrant dew]

really @night cloak

[torn estuary]

hm

[copper nest]

bugs

jumping out of an airplane

bugy

comes out

is happening

@neon patio

@flint garnet

[flint garnet]

@copper nest you can report it in #555492558428700682

[copper nest]

sorry thanks

[foggy aspen]

hey guys after respawning from war mode i cant rotate my char only after dying it will be ok again. is this normal?

[kind drift]

It's a bug , I faced it too , report it in-game or in #555492558428700682

[deft garnet]

Help my Facebook was disabled is there any way to get my account back

Help help help

I have over $100 rollers into this profile

I have receipts

[smoky narwhal]

When is PUBG mobile going to fix the doors and lag while driving?

And don't point me in the direction of of their statement saying the doors were fixed

They just aren't.

[deft garnet]

Who cares dude

[smoky narwhal]

Me and many others

[deft garnet]

Im gonna lose money on this game

Screw the lag

[smoky narwhal]

Becomes a major issue when $2 million is on the line

[deft garnet]

Really ahha hadn't noticed considering i no already

Everyone does

[smoky narwhal]

What?

Know*

[deft garnet]

Ur useless if Ur not helping piss off

[smoky narwhal]

I'm not trying to help you lol. I'm here looking for answers. And not from you lol

[deft garnet]

Are you dumb you have crap internet idiot

[smoky narwhal]

Lol I don't. But thanks.

[deft garnet]

Simple Goto Asia servers are better

[smoky narwhal]

It's not internet. It's bugs in the game. Idk how you've missed what the entire community has been saying for about a month now

[deft garnet]

Because I don't care duse

[smoky narwhal]

Ok. So then don't comment on issues you're completely unaware of.

[deft garnet]

Bro piss off U useless waste of time

[smoky narwhal]

Lol

[deft garnet]

Get a problem

[smoky narwhal]

Don't people get kicked out of here for acting the way you do? 🤔

[deft garnet]

How about U get kicked because of your stupid comments when this is supposed to be a support network not a girls retreat

[smoky narwhal]

Um... 🤣

Girls retreat? Ok kid 😂

[serene lantern]

Lul. It must be that time of the month for you huh? @deft garnet

[deft garnet]

No my Facebook account got disabled and I need help some how getting it back I have $ in this account so yea I'm pissed

[serene lantern]

Disabled as in deleted or deactivated?

[deft garnet]

Disabled

[coral leaf]

I died by bots under the frozen lakes when im looting my golden airdrop

[serene lantern]

Because developers are asleep and they forgot to spawn the bots above the ground where you can see them

[coral leaf]

@deft garnet hey if you want to get helped just wait ok.. your not the only priority ok.. developers care about all people

[willow dune]

@serene lantern ikr devs r themselves nubs and bans good players

[coral leaf]

@willow dune discord devs and pubgm devs is different lol

[willow dune]

@coral leaf who said discord devs?

[coral leaf]

Lel

[deft garnet]

@coral leaf haven't had help once so keep Ur bots to itself

[coral leaf]

@deft garnet you can email them lol [e-mail]

[west onyx]

Does anyone know what this reward is? It just says “1st anniversary”

[merry sierra]

@west onyx this is avatar photo

[stark oriole]

@neon patio apologies for the ping, the recent lag problems Ingame, some people are saying it's my game (so I repaired it) others are saying it's my device, but I don't get lag unless I play with friends, if I play in a team with randoms my ping is normal, but if I go in a team with friends the ping goes up by 300.

What is the cause of this?

[night cloak]

What is this "RP" card ?

[haughty cypress]

@night cloak to skip rp missions

[night cloak]

Its for skiping one mission or more ?

[haughty cypress]

@night cloak depends on what mission they are

[night cloak]

Ok thanks @haughty cypress

[willow dune]

Each has a card cost 1 or 2 or 3

[arctic trench]

@night cloak It is used for completing missions. Use it at the end of the season as u will have many options to choose from

[marble thicket]

How to gift items from shop?

[arctic trench]

@night cloak When will gifting restart?

[marble thicket]

No one there to help :(

[arctic trench]

@marble thicket U can select the gift icon for that item and start gifting.

[inner arrow]

Anyone tell me how to enable wide screen in pubgm

[marble thicket]

@arctic trench there's no gift option

[arctic trench]

Same here. They removed it recently.

[lean crescent]

@arctic trench @marble thicket They have disabled it

[serene marten]

Help?
I am 18 but yesterday i clicked on yes by mistake on that hourly limit notification which said are you below 18 years of age, How can i change this now?

[foggy marten]

@serene marten see pinned messages and moreover your age doesn't matter

[scenic seal]

@neon patio @ error403 why pubgm is banning accounts for no reason many off my friends account got banned is pubg Want we leave this game ban hackers and when we file claim nothing happen

[serene marten]

@foggy marten Yes but now it is showing me 4 hours limit but my friends are playing without any problem. I was dumb enough to click on yes without even reading

[odd ether]

My account is banned for no reason this is my second account got banned and my first account is also banned for no reason for 2 months and this I'd is banned for 10 years [e-mail] please help me

[rare scaffold]

@odd ether please delete that Gmail ID by editing that message!

Other than that

[storm flume]

Please read this channel's pinned messages for further information, @odd ether:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[rare scaffold]

Read 7 Feb 2019 message and the last pinned message

[scenic seal]

hi

[rare scaffold]

Hello

@scenic seal @odd ether one more thing, I know it is your clan's tag but according to #481193721560432670 you must have Latin characters from beginning which your name doesn't have

Unfortunately you must change your name

And I can do that for you, just tell me the name

[wanton dagger]

My account ban 10 years after win vikendi match

[scenic seal]

@rare scaffold ill do that

[rare scaffold]

Okay

[storm flume]

Please read this channel's pinned messages for further information, @wanton dagger:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[rare scaffold]

Read last and 7th Feb pinned message

[scenic seal]

yes i already read that

I am sick off this bro banning pubg id without any reason and giving fault reason that should be change in pubgm otherwise everyone will leave pubg

this is a very Sirius issue plz try to talk with officials

@rare scaffold

[night cloak]

AlL bAnS iSsUeD aRe VaLiD

[rare scaffold]

@scenic seal sorry bro, your name's second and third letter arent Latin words

[scenic seal]

@rare scaffold now ok

now tell me pubgm is going to do with this false banning or not

[night cloak]

They're not gonna do anything @scenic seal
They're confindent that ALL BANS ISSUED ARE VALID

[rare scaffold]

👆

[scenic seal]

ok Thanks now i have to find another game my all friends account got banned for no reason i think i am next ill leave

[night cloak]

Especially emulator players are getting false bans @scenic seal

[scenic seal]

yes why ?

@night cloak

[night cloak]

Dunno

Just noticed

[fallen anvil]

As i can see from your videos ur using gfx tool

[scenic seal]

@fallen anvil lol i play in pc In TGB I dont need that thing

[fallen anvil]

Idk what to say.
If u are on official emulator is false

[scenic seal]

that what i am talking about i think pubgm should fix this

@rare scaffold i want pubgm content creater role i have 50k plus subs

[storm flume]

Please refer to FAQ 7.2 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[shadow peak]

@rare scaffold what’s with the Latin words thing?

[rare scaffold]

Read #481193721560432670

[shadow peak]

What part specifically?

Nvm

Thanks

[rotund marlin]

Whats the robot in clan shop?

I want to know before i buy

[rare scaffold]

@rotund marlin that's an avatar

[rotund marlin]

Damnn

Lmfaoo

[plain bone]

is there any play time limit for above 18 years players??

[rare scaffold]

6 hours and then account will be locked for 15 mins @plain bone

@plain bone sorry to interrupt you but according to #481193721560432670 your name must have at least 3 Latin characters at the beginning, your name's third word is not a Latin word

[plain bone]

@rare scaffold so after 15 mins??

[rare scaffold]

Yah

You can play again after 15 mins

[plain bone]

@rare scaffold ok so this thing for just to take rest

[rare scaffold]

Yah now would you like me to change your name for the name you want? @plain bone

As I said, your name's third word isn't a Latin word

[plain bone]

@rare scaffold ok

[blazing mantle]

When is the next crew challenge gonna begin?

And can I unlink my fb account from my old account and ink it with my new account??

[night cloak]

According to #481198147478224896 2.4,
It is unfortunately not possible to unbind, change or merge an account once it has been bound to a social media account. This also means that merging two of the same social media account, for example Facebook, will not work, @blazing mantle.

[west onyx]

@merry sierra thanks mate

[woeful dew]

Hello my nikname meo7471 what the f,,, tensent21 I am not using any GFX tool or any VPN .Again, I went to support today, they havent replied yet. I put a post here which automod deleted it(SERIOUSLY WHATS ITS PROBLEM?).So I put up this post and thankfully it6 got accepted Pubg devs,you have trouble banning hackers.But you seem to have no trouble banning people who just want to play the goddamn game.And your support is ridiculous. No one ever replied except those bots. Now,I have been seeing a lot of people getting ban recently in this sub, due to similar reason .Yet no officials have responded yet .Am I to forget this account for which wasted countless hours and create a new one as thinking nothing has happened?! So what am I supposed to do now? Do people ever get unban? Who should I complain now ?There are official pubg support here ,right? Can anyone tag them here ,right?Can anyone tag them here?

[storm flume]

Please read this channel's pinned messages for further information, @woeful dew:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[plain bone]

@night cloak so please take this thing as suggestion and also put an option to change game profile pic without changing in linked account

[rare scaffold]

Read 7th Feb and last pinned message

[serene lantern]

Don't waste time with pubgm support or their customer service. Both suck. That account is gone so just move on and play the game with a new account. @woeful dew

[neat ocean]

@rare scaffold we read that i just want then to clear exact banning reason while banning

[woeful dew]

@serene lantern thank you

[night cloak]

Got it, @plain bone. Thank you for your suggestion.

[plain bone]

@night cloak Thanks. i hope soon we will able to use these features

[amber stream]

Explain your garbage

[bitter iris]

@amber stream what’s the problem?

[jaunty lion]

@amber stream Kindly just say your problem and someone will try to help you.

[night cloak]

The doors bug isn't fixed yet, i get stuck every time, and i died because of this stupidity, when is that going to get fixed? Please developers get this done or you may loose valuable players.

[jaunty lion]

@night cloak Trying using it the Manual way, Im currently doing the same.

[honest hornet]

Same server (Asia), Same internet connection (High Speed Broadband).

But whenever I play FPP my ping is always above 700ms and playing against Indonesia lobby! Dude my high ping they're having advance on me!!!!!!

[night cloak]

@jaunty lion how long, is that we play for?

[jaunty lion]

@night cloak you just have to be patient like everyone else and until they fix it but for now trying opening them your self.

[jolly magnet]

How to gift my friend?

[jaunty lion]

@jolly magnet I guess the option isn't there any more or it has been changed.

[scenic seal]

@Hex i had applied for Content creator's Role And send a Screenshot Please Check it out

[frail matrix]

Hey I don't know what's happening but I have royal pass rank of 25 but still it's doesn't show on the plane

Even if low level players are there in the plane

Can anyone help me?

[stark dock]

go to settings u might have turned it off

[frail matrix]

No its on

I checked twice

[jaunty lion]

@frail matrix Your RP may be low and other are higher than you.

[frail matrix]

No even if 10 or 11 RP players are there in the plane it doesn't show my rp

[plain bone]

one more issue in game that whenever any vehicle is near us game is lagging and last time i played custom match which is pan fight in 2nd last zone every1 had vehicles and game lagging like my device have 1 gb ram

[jaunty lion]

Umm check on other server maybe and check the options.

[frail matrix]

Wait I'll send you a video

[jaunty lion]

@plain bone Like everyone lagging or frame drop ?

[stark dock]

I have played almost 40 games still only 2 birthday cakes... Is there any theory or conditions to get it??? I usually play solo tpp asia and land in Villa then go to search it in Goroka and Dino Park and if there is none then i leave the match

or suicide

[plain bone]

@jaunty lion yes my all friends facing this

[jaunty lion]

@stark dock Its all random sometimes you can find them more then 2 times its all about luck.

@plain bone Well you have to submit a report.

[plain bone]

@jaunty lion in game?

[stark dock]

Damn F my luck

[frail matrix]

Why can't I share a video here

[jaunty lion]

@frail matrix you can share #481199180967051294

[stark dock]

no u cant

[frail matrix]

@stark dock yes there is no such options

[stark dock]

yup

[fallen anvil]

Daily missions not working

[stark dock]

works for me

@fallen anvil

[jaunty lion]

@plain bone I believe you can write a message about the problem you are facing by contacting the customer service.

[stark dock]

try restarting

[jaunty lion]

@fallen anvil maybe you are not doing them the correct way, If you are leaving the game it will not count.

[frail matrix]

See the issue

[plain bone]

@jaunty lion you mean through the mail?

[frail matrix]

@jaunty lion this what I'm talking about

[jaunty lion]

@frail matrix Oh Could you please just try repairing your client and give it a try, If it didn't work you have to contact the customer service #555492558428700682 .

[frail matrix]

Okay thanks I'll do it once

[jaunty lion]

@plain bone Yes but going to setting bottom left you will find it

@frail matrix you most welcome.

[plain bone]

@jaunty lion okk

[river pecan]

Hey. Where can I get gloves in Pubg Mobile ???

[jaunty lion]

@river pecan I don't think so there is gloves in Pubg mobile ^^

[night cloak]

Wth is wrong with the game, the game is keeps loading without any network issue and I'm unable to hear my friend as well @lime juniper even after restart, I even can't heard them and both above issue remain same what to do ??

[jaunty lion]

@night cloak I would recommend you repairing your client I had the same issue it was fixed after the repair.

[night cloak]

@jaunty lion 😑😑 how should I do it

[jaunty lion]

I login and logout from the game then I press on the repair

[night cloak]

But I'm unable to start my game now

[jaunty lion]

Do you have a app or smt to check your ping.

[night cloak]

@jaunty lion how to do it can you explain me ?

@jaunty lion what is smt?

[silent atlas]

My game is crashing

[jaunty lion]

@night cloak smt=something , go with the routine repair

[night cloak]

Ok

@jaunty lion so tell me an app so that I can check whether its my ping fault or game

Or a website which is better according to you

[silent atlas]

@WhyKillMyFox#5264 I can't even open game

[jaunty lion]

@night cloak I am using a normal Ping checker on my laptop.
@silent atlas what error does it give you.

[silent atlas]

It says pubg mobile stopped at the tencent games loading screen

[night cloak]

@jaunty lion I'm using android, so can u suggest me according to that

[jaunty lion]

@night cloak I will check and tell you.

[silent atlas]

I was in a match and it crashed and now I can't check

[night cloak]

@jaunty lion ok I'm waiting

[jaunty lion]

@silent atlas Try restarting your network you may have a package loss.

[frail matrix]

@jaunty lion no one giving me a reply there

[silent atlas]

@jaunty lion no but I cleared the data of game and it worked now

[jaunty lion]

@frail matrix where did u post it

@silent atlas am happy to hear that, good luck.

[night cloak]

@jaunty lion did you get it?

[frail matrix]

@jaunty lion #555492558428700682

[jaunty lion]

@frail matrix unfortunately I couldn't find one, I am using a app on pc.

[night cloak]

@jaunty lion agh sorry to say but repairing doesn't fix my lag so what should I do? And tell me an app or website as well so that I can check my network

[jaunty lion]

@night cloak Try running Ping test on ur browser

[night cloak]

And what aboug the lag I'm facing?

@jaunty lion

[jaunty lion]

@night cloak Did you try restarting ur network and check the ping when u choose another server in pubg mobile.

[quasi coral]

Today pubg is very laggy and in the lobby everytime its No response from server

[raven niche]

@lime juniper when will payments work??

[lime juniper]

We do not have any information regarding this.

[sharp sorrel]

My mic isnt working for PUBG

This only happens on this game, and I'm using an emulator

[night cloak]

@sharp sorrel Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

[sharp sorrel]

Thanks

[grim cargo]

Hi, I clicked yes for the question which says 'are you below 18 years old' by mistake.. Now time restrictions of 6h per day getting applied on my account. I am 27 years old and I would like to lift that restrictions on the account! What's the procedure?? @night cloak

[willow dune]

@grim cargo nothing at the moment

go look for same report in #555492558428700682 and give it a 👍

[uneven yacht]

Hello

I have an issue where I can't hear my added friends in the lobby or in the match sometime neither can they hear me....but when I play with random then there is no problem and I can hear my teammates. Why is this a issue?

[jaunty lion]

@uneven yacht I would recommend you repairing the client.

[uneven yacht]

How to do it

[jaunty lion]

I may help it occurs most of the time with me too.

Logout from the game and on the home screen you will find repair on top right.

[night cloak]

@grim cargo 6 hours limitation is for everyone, regardless of age.

@night cloak They changed it

18+ can play for more than 6 hrs

I see.

[grim cargo]

☹ ☹ ☹

[grim cargo]

I have my RP in my account.. pls someone suggest me how to remove that age restriction pls!! 😩 😩

[night cloak]

Can't @grim cargo

[grim cargo]

☹ ☹

[night cloak]

@grim cargo Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[uneven yacht]

@jaunty lion it didn't work

It's very annoying

[jaunty lion]

@uneven yacht well you just need to wait until its fixed, I would recommend you using another app so you won't face any problem in vc.

[woeful yoke]

When will midasbuy open

PlsZ open it

[patent nymph]

If you install the beta version and the global version, is there a ban?

[vital sluice]

No, @patent nymph. The both have separate data and you can have them both.

[patent nymph]

@vital sluice thank you

[night cloak]

Can we change the dots on the scopes on 0.12 beta?

[vital sluice]

Yes, @night cloak.

[night cloak]

will it finally be implemenyed

finally

[sleek vessel]

Why my game is not open with vpn?

[night cloak]

I've been waiting for this since I played the Chinese version

[vital sluice]

We are not sure if it will be on the live release. It is now available in the beta.

[night cloak]

Hopefully it will be

[patent nymph]

The eagle what do

[vital sluice]

Use #560783972725030925 , @patent nymph . Or ask few in #560783991268179968 . They may have more information.

@sleek vessel why are you using VPN?

[sleek vessel]

I have 3 to 4 Indonesian frnd but when I play with them my ping goes very highhhhh:(

[keen viper]

So I don't know if this is for the whole server but me and my friends are getting very high ms in fpp both in duo and squad. Does anyone have this issue and btw i play in Asian server.

[vital sluice]

That maybe the issue of the VPN app you are using, @sleek vessel. We do not recommend you to use it as it will not give you a steady ping as well.

[sleek vessel]

No I never used Vpn. But I want to use but game is not start when vpn is connected

[vital sluice]

It recently is getting higher ping with more traffic in the servers, @keen viper. Make sure you report it to the customer service in-game . The more reports they get, the sooner they look into the issue.

Then start the game without VPN, @sleek vessel.

[sleek vessel]

Ok

[keen viper]

Well i reported it.

[vital sluice]

I play on the Asian server as well, @keen viper. For me the ping improved when I used the repair option and changed my internet service provider. You can try that as well and see if it helps.

[patent nymph]

Is there a ban on these programs?

Like gfx tool

Which modify the game graphics

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[stark oriole]

@vital sluice I tried it, it didn't change, if I play with randoms or solo then the ping is fine, if I play with a group of friends ping goes above 400 ms.

Only when I play with friends, and only in the Asia serverm

It's been going on for 3 days.

[autumn atlas]

Yeah I m having ping issue aswell

Tried different isp aswell

[next verge]

Is there any update on UC glitch users get banned.. Becuase it is unfair to players those who buy UC with hard earn money

[night cloak]

@next verge They didn't violate any game's ToS. Let's don't talk about it here. Lemme know if you have any in game issues.

[next verge]

Why not.. It was a big issue...

[autumn atlas]

It was a play store bug

[wispy matrix]

its google play's mistake, not players'

[primal oracle]

#questions its been more than 4 days but the ping issue is not even solved a bit in asia server i think you guys should play your game yourself and then you will know what's happening just stop giving updates and try to solve buggs and improper client behavior

[meager sapphire]

Tell me about it lol. Game has kicked me out saying no response from server multiple times in past 24 hour, and I am on 100mbps net connection 😄

[west summit]

@meager sapphire speed isn’t so important, quality of your connection and your ping are

@primal oracle it’s a server problem. It will be solved asap

[random linden]

Hey guys, i have completed the survey, but i cant get rewards

[night cloak]

Which survey, @random linden?

[random linden]

Ingame event

1 hour remaining

[west summit]

@random linden награда будет выслана через час

[random linden]

@west summit понял

[west summit]

После окончания опроса

@night cloak sorry for taking your work 😜

[night cloak]

No worries, @west summit!

Thank you for helping.

[west summit]

@random linden и убедись что ты правильно вписал Своё игровое ID ( если там оно надо) и я вижу что ты используешь GFX TOOLS, спешу напомнить что его использование запрещено и грозит баном аккаунта сроком от 2 месяцев до 10 лет. Так что советуют прекратить его использование

[random linden]

@west summit не юзал его

[west summit]

@random linden тогда ошибся, извиняй

[random linden]

точнее юзал

но перестал

на минималках появляется экстрим фпс

но вопрос

почему?

i have a new question. why we can't use graphical tools aka GFX Tool? i have high-end device and i want to play with 60 fps on highest settings.

Maximum settings have 40 FPS limit

[night cloak]

@random linden well gfx tools modify the game and it sometimes triggers and bans
and second i think thats the max

fps

[random linden]

@night cloak it doesn't modifies game

it changes config values

which i can edit with text editor without any troubles

[serene lantern]

@random linden it modifies the game files which is a violation of tos

[autumn atlas]

60fps is available on smooth

[meager sapphire]

@west summit you mean to say when i said 100mbps connection, it didn't automatically implied I am talking about fiber connection with 1% jitter. 😉

Their servers are useless for Asia like always, game saying no response from server has nothing to do with my internet

[jaunty lion]

@meager sapphire Hey man don't worry you are not the only player facing this problem, I had the similar problem last season & am playing on the Europe server. Please be patient until its fixed try running some network tests check if you got a package loss. I wish you the best of luck.

[naive island]

MASQUERADE OUTFIT QUERY?

Did everyone see that option in events to get the Masquerade outfit by having 15kills?

I never saw it in mine and I'm wondering was it even there at all, like maybe it's not on everyones? Sad I don't have it though coz it looks awesome.

[hot pendant]

Yo I need. Immediate help ASAP please

Can a moderator dm me?

Please mention me if possible

[jaunty lion]

@hot pendant I ain't a moderator but I can try to help you as much as I can.

[hot pendant]

Ok thanks

[night cloak]

Fix that on tap glitch

[hot pendant]

Can I dm you cause the problem is sorta complicated and can’t be written here

[jaunty lion]

Sure

[night cloak]

What is it, @hot pendant?

[hot pendant]

It’s actually quite complicated can u dm you? @night cloak

I*

[night cloak]

I suggest you saying it here.

[hot pendant]

Okay ..

[night cloak]

Take your time.

[hot pendant]

Yeah so basically imma make this as short as possible
My friend connected his pubg account to his Facebook and his Facebook account got closed for unknown reasons and when that happened my friend got logged out of the game and couldn’t re log in

The Facebook account that got closed was an account that he made in 5 mins really and you can’t consider it a real account since he had no friends added no profile pictures and nothing basically in that account

The system thought the account was a bot and asked for a photo to confirm that he was a human .. two days later he received a message saying that his Facebook account is closed

[night cloak]

What's the issue with that?

[west summit]

@hot pendant you should contact with Facebook support, we can’t help you

[hot pendant]

Is there a way that he could get his account back ?

[night cloak]

Unfortunately, no.

[hot pendant]

@west summit yeah but someone said that Facebook won’t help

[west summit]

In future, connect your account with a real social media accounts, not with new accounts or fakes

[night cloak]

You'll never know if you don't try.

[west summit]

Sadly there is no way to help you

[hot pendant]

Damn..

[west summit]

But maybe FB will do something

[hot pendant]

Okay thank you bros appreciate your time

I will contact Facebook ..

[bitter iris]

I faced a issue today when I was playing pubg, my ping was perfect my teammates ping was perfect and I was knocked, my teammate came to revive me but he couldn’t find the revive button for 7 seconds I died and lost 43 points. Has anyone else had this issue and has it been reported yet?

[silver isle]

ahelppp

any one help plzzzzz

PUBGM help me

[bitter iris]

@silver isle what’s the problem

[west summit]

@bitter iris yes. It has been reported some time ago

[bitter iris]

@west summit thanks 🙏🏼

[west summit]

@silver isle how can I help u?

[silver isle]

@bitter iris #emulator-support

[bitter iris]

There is no emulator support

[west summit]

Sadly I’m not emulator player, so I couldn’t 😦

[bitter iris]

@silver isle you can explain the problem here, but there is no emulator support

[silver isle]

ok

[west summit]

@bitter iris there is a hidden emulator channel. U dint see it, because it’s for users with emulator role only

@silver isle just wait and some people who are good in emulators will help you!

[silver isle]

ok

[crimson agate]

How to unlink twitter account from the pubgm account?

Can someone help me?

[tranquil atlas]

What happened to gifting items? I can't seem to find the option on anything

[spring void]

@tranquil atlas it has been taken off currently

[tranquil atlas]

Wtf

[crimson agate]

I did that but it still does not unlink it

[cunning moon]

smells like geeks in here

[west summit]

@crimson agate there is no way to unlink an account

[spring void]

@crimson agate there is no way of unlinking acount as i know

[crimson agate]

Why....?

[west summit]

@crimson agate even you will revoke an access, you twitter account will be shown in the game anyway

[inner arrow]

Can i enter a crew challenge match again if i want to restart my game

Btw it

[crimson agate]

Well that is just dumb

[west summit]

@crimson agate I think it’s one of method to protect selling accounts

[crimson agate]

But what if i want to unlink it and link my fb account

[west summit]

@crimson agate u have a second slot for this!

[crimson agate]

Ik 1 is for google account

The second one i have for twitter

And i want to remove the twitter one

[west summit]

Sadly there is now way to do something.

[crimson agate]

Cuz if you have the fb linked to your account you will sometimes get the airdrop crates in the lobby that you can buy some stuff with uc in it

It is only available in fb linked accounts

[inner arrow]

Is here anyone who can help me

[wispy matrix]

what help do you need?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[inner arrow]

Can i enter the match again in crew challenge if i restart the game in btw

@wispy matrix

[wispy matrix]

ummm, idk. @grizzled lark do you know the answer? ^

[grizzled lark]

@inner arrow, No you cannot, don't take risks like that if that's important.

[inner arrow]

Hmmm ok

[west summit]

@inner arrow if you are already in match, not on island. Yes, you can restart the game without any problem

[inner arrow]

And can enter the match?

@west summit

[west summit]

Yes

[inner arrow]

In crew challenge

!

[west summit]

Yes

I can ready bro :))))

[inner arrow]

Ohh u already did that

?

[west summit]

Yes

[inner arrow]

K thanks bro

[deft garnet]

Is there anyway pubg can link my profile for me to my Google account as my Facebook is disabled and I cannot log in

[night cloak]

No

[west summit]

@deft garnet you have 2 slots for connection

But u cannot UNLINK social media

[deft garnet]

I don't want to unlink

I want to log into my account

But my Facebook has Been disabled

My Google account I thought was already pinked

[west summit]

@deft garnet u should contact with Facebook support and wait. Where is no another’s solution if you had only 1 social media connected

Just contact with FB support and wait

[night cloak]

@night cloak he can't login so he can't link anything

[deft garnet]

Why can't pubg help

It's not facebook game

Clash Royale helped me with the same problem

[night cloak]

Contact them

They won't do anything

Contact facebook

[deft garnet]

I've tried I get auto mated crap

[hollow current]

How do you customize the controls for chinese version?

[grizzled lark]

@hollow current, It has the same setup as the global has.

[gloomy onyx]

Need a little help

Friend of min has an event in the Event Tab that says Carnival

Myself and all other friends dont have it

Any ideas?

She already got a cool hat from it, feel like I'm missing out

[west summit]

@gloomy onyx it was temporary reward, so you didn’t lose it

The goal was - make a 15 kills

[gloomy onyx]

Is still available?

I dont even have it in event tabs

[lost raven]

When i play some classic games the ping is fine but after some games the ping begans increasing to 300(approx). I play on asian server and usually gets ping of 64ms in normal classics. There is no ping issue in arcade they are finely working with 60ms.pls help asap

@grizzled lark ☝️

[grizzled lark]

@lost raven, There can be two problems that can arouse which occurs ping issues. First one could be your internet issues and the second one could be an increase in traffic, i.e. Many players matching or playing at the same time.

[lost raven]

Okay

I think its the second one as my internet is stable to give ping below 150

[sleek vessel]

Always in the Bonus challenge my ping goes 400+

[night cloak]

and i was in crew challenge. 😭

do something about this

am on ipad 2018

@tropic ravine

why i get this ban, can you help me

i was on wifi, my ping jumped to 900 then i switched to my iphone hotspot and after 10 ming rhis happened

[wispy matrix]

this is a known reason for the ban

[night cloak]

coz i switched network?

[wispy matrix]

you cant do anything now except using the file claim option.

yes, switching networks leads you to ban sometimes

[night cloak]

op

[zinc grove]

Custom Command DM From the server PUBG Mobile

hello would like to know how to get back in the global version

[night cloak]

i was banned for 10 mins

What do you mean, @zinc grove?

but i was in crew match that’s the issue

[wispy matrix]

oof, thats bad.

[zinc grove]

I entered the pubg server of vietnam, would like to return to the globlal

[night cloak]

I'm sorry, but you are not able to.

[dusty tree]

Will we get more than 1 free bonus entries for the India challenge

Or do we just have to keep spending UC

[zinc grove]

@night cloakthere is no way to transfer data?

[south crest]

Hi

I need help

[willow dune]

Yes @south crest

[south crest]

My account was banned

[west summit]

@south crest you should write to in-game support

There is no people who can help you

[south crest]

Ok

Thanks

[west summit]

You welcome

[willow dune]

@south crest i feel you i was banned too yesterday

[west summit]

@zinc grove sadly no, when you are entering the Vietnam version your global version are deleted

[zinc grove]

@west [e-mail] sadly no, when you are entering the Vietnam version your global version are deleted

[night cloak]

No, @zinc grove.

[zinc grove]

Ok thank you

[south crest]

@tw @west summit I can not find the game-support tab

[wispy matrix]

@south crest go to settings in game

you'll see the option at the bottom

[south crest]

Ok

Thanks

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[wispy matrix]

np @south crest

[mossy kelp]

Hi

@night cloak

[west summit]

@mossy kelp do you need help?

[mossy kelp]

Why make a mistake?

[west summit]

@mossy kelp as I know, buying UC was temporary blocked due to some reasons

It will be unblocked soon

[mossy kelp]

Why is it wrong

[west summit]

@mossy kelp I said to you, that buying UC was temporary blocked for everyone in game!

[mossy kelp]

When will it be resolved?

[west summit]

@mossy kelp we don’t have info about that

[mossy kelp]

Why

؟

Why do you answer؟

Are you supportive?

@tropic ravine

@haughty sleet

No one answer؟

[west summit]

@mossy kelp cause I answered you and you don’t understand that there is no info when buying UC will be available 🤦🏻‍♂️

[night cloak]

Please do not ping the community team, @mossy kelp.

[storm flume]

Please read this channel's pinned messages for further information, @mossy kelp:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[mossy kelp]

@night cloak ok tanks

[storm flume]

Please read this channel's pinned messages for further information, @tough shadow:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[atomic grove]

Someone hacked my Facebook account and disabled it

he changed the flag of my pubg account too and also he exit my account from the clan

please help me

[wispy matrix]

contact fb support

[night cloak]

Any update on gifting ? 😕

[wispy matrix]

nope

[chilly flame]

Hey guys, I want to partnership with PUBG for an application idea I have. I hope its gonna be popular and its big project. But to do that I'll need help of pubg team/dev.

Anyone know where/who i can contact for partnership?

[dire willow]

I tried to buy uc with airtel billing but it did not worked help!!!?

[wispy matrix]

@chilly flame email them maybe?

[chilly flame]

@wispy matrix I feel like if I email them at their support mail, then the guy reading the mail properly won't be a dev but a support assistant. Moreover I have seen people getting negative responses from them via mail.

[willow dune]

@chilly flame its a bot who replies

They only deal with payments and stuff via mail

[wispy matrix]

mmmm, @night cloak who we can contact if we have some idea regarding additions in pubgm?

[willow dune]

Rest is do be dealt with ingame support

Any suggestions can be forwarded to a mod/admin here only

[wispy matrix]

regarding the game? lol why would someone pass on some idea to staff here.

[west summit]

@chilly flame I think @lime juniper (sorry for tag) can help it redirect to person who will help you

[wispy matrix]

there would be no secrecy and creditworthiness if you share your idea directly to the staff here. @willow dune

[west summit]

If it’s a worth idea ofc

[lime juniper]

Contacting them via the game is the best option you have, @chilly flame.

[hollow cloud]

what is that? someone send me this link

do you know about it ? @night cloak

[west summit]

@hollow cloud it’s a typical fake or fishing site

[hollow cloud]

virus ?

[west summit]

Be careful

[hollow cloud]

omg

what should i do now?

[night cloak]

Customer service, @wispy matrix.

[hollow cloud]

okay..i didn’t collect the items yet..

just checking the link

[wispy matrix]

@hollow cloud there is only one known trusted site through which you cam buy uc. that is midasbuy.com

dont trust any other sites.

[hollow cloud]

okay thx @wispy matrix

[wispy matrix]

👌

[lunar spade]

Guys when I'm connected to wifi i can't hear my teammates and i can't open mice it always says please wait. But mobile data is okay

[spring void]

@lunar spade are you on mobile or emulator?

[lunar spade]

Mobile

Always says please wait but when i land on the game then sound will be fixed

[slate forge]

Can We Buy UC? I'm from India.. @fast ledge

@night cloak reply please

[hollow cloud]

one of my in-game friend send to me that link...is she a hacker?

[chilly flame]

@hollow cloud it is

[spring void]

@hollow cloud maybe but the website is fake cant say about hacking or not

@hollow cloud maybe someone sent the link to her too

[hollow cloud]

awwn...

[west summit]

@hollow cloud this is a typical scam. There no event or promotions for free RP now. Don’t trust it, event it’s your friend from game.

[hollow cloud]

okay i understand ... thx @west summit @spring void @chilly flame

[spring void]

@lunar spade try repairing client or report in #555492558428700682

[steep turret]

Got killed by hackers in crew challange

What to do

I have video as proof

Our 1 game is destroyed we had a good chance in the crew challange

[fathom mulch]

hallo,, can you please check top Global Asia Squad.. with 106 K/D.. How to get it ? how is K/D work ??

Top 2 Asia Squad

[west summit]

@fathom mulch ez. Just winning all the game without death

[steep turret]

@night cloak we reported and all the people spectating them reported

[west summit]

@steep turret upload video on YT, and send link via customer service

[short vessel]

hello

can somebody help me ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[flint garnet]

@fathom mulch your KD is calculated by dividing the number of your kills and the number of the times you died.

[short vessel]

my account get banned

and they didnt help me with the email

[storm flume]

Please refer to FAQ #2.9 in #481198147478224896 for further information, @short vessel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[scenic seal]

@lime juniper i have send u SS For Content Cretor role

[wispy matrix]

your damage and kill rating is low, that is why

[fallen anvil]

Last season in crown i was getting +25 for top 3

[gleaming abyss]

@fallen anvilrating is based on kills + survival+ support + healing
You have 0 support and healing

@steep turretthats bad luck you still have more games left as there are total 12 games and only top 8 are counted

[fallen anvil]

@gleaming abyss ok im trying to find some results in platinum 5 with 9+ kills and result not more than 27

[night cloak]

In TPP Asia my ping is under 100 but when I'm playing FPP (Asia) my ping goes upto 450+ .Anyone know how to fix it. It sucks cause I love playing FPP and now I can't.😞

[gleaming abyss]

@fallen anvilits based on kills +survival+support + healing
If i have them all in ace i will get 30+ points but if in in platinum and i camp my whole game and win with 5+ kills i will get under 20

@night cloak where are you from

[night cloak]

India

[gleaming abyss]

Well maybe there arent alot of players from india so you get in Indonesian lobby

[night cloak]

How is it possible in every game. It is happening from the past three days. It was fine before that.

[fallen anvil]

Indians like tpp only.
Move to eu with ping 150

[gleaming abyss]

↑↑

[night cloak]

Every game I'm trying to match no matter solo, duo or squad the ping is 450+ . But in TPP it's under 100.

[fallen anvil]

99% of india play only tpp squad erangel. Thats all

[night cloak]

@gleaming abyss are you sure? Because it is happening since the last three days. Before it was fine, around 100.

[clear scarab]

Can I Use On My Way Song In My Youtube Videos????

Pls Help!

[tawny garden]

If i use gfx tools my account get ban?

[median falcon]

An enemy is close to me and their is no footsteps showing ... Why???

[wispy matrix]

@tawny garden yes

@clear scarab dont, you may get copyright claims

[tawny garden]

@wispy matrix why

[wispy matrix]

it is against terms of service of tencent

straight 10 years ban

[tawny garden]

Good

[wispy matrix]

good indeed

[median falcon]

@night cloak i have the same issue

[west summit]

@median falcon no; you can’t, you will be banned

[median falcon]

🤔 @west summit

[quiet oxide]

how much a premium plus will cost?

[west summit]

@quiet oxide 1800 UC

@quiet oxide or you mean this? 5$ this one

[neat ocean]

for last 5 to 6 matches i m having voice chat issue i can hear my teammates but they cant here me
i tried changing headphone a without headphone
repair client. chsnging mobile data to wifi

[west summit]

@neat ocean try a “repair button” while login in game. It can help

[neat ocean]

@west summit tried

[rose glen]

Today my ping is too high

Help please

[west summit]

@neat ocean it’s an old problem. So only update can fully remove it

[neat ocean]

i thought i should ask get before re downloading

[west summit]

@rose glen check your provider and check you ping and stability of internet connection on “Speedtest”

[neat ocean]

so should i re download?

[west summit]

@neat ocean try it.

[neat ocean]

ok i will let u knoe

[rose glen]

I'm Asian server player it shows 100 ping but as soon as I land it shows 9000

Art 900 ping

[west summit]

@rose glen I heard that there are some problems with Asian server last few days. So, just wait for fixing it 🙏🏻

[quiet oxide]

@west summit yes, prime plus

[west summit]

@quiet oxide so yeah, prime 1$ and prime + 5$

[rose glen]

@west summitfix it now please😭

[quiet oxide]

do I have to buy it for 5e? can't it be bought for uc?

[west summit]

@rose glen I’m not developer

[deft garnet]

Is there any way to speak with an actual pubg support member who can actually help I have emailed everything I sick of the bot responding

[west summit]

@deft garnet I already told you. That there is no person who can help you, only Facebook support. That is your problem, that you link a clear FB profile and got banned

[tawny shuttle]

Gift system is dead 🤔

[flint garnet]

@tawny shuttle It's just disabled for the time being.

[weak hedge]

Why can't we see season 5 stats?

[wispy matrix]

@weak hedge go to season's tab, click on season profile

and then select s05

[weak hedge]

Other people not mine

[quiet oxide]

What Is it? Titul?

[wispy matrix]

@quiet oxide an avatar

[burnt sedge]

@neon patio How do I play the new game modes? I downloaded the Beta version.

[forest hedge]

Hi can someone help me? Sometimes when I am in game, and I am holding down the shoot button, sometimes it will glitch out and randomly stop shooting. This is happening more and more frequently and it’s annoying bc I keep dying bc of it.

This is what my layout looks like

[west summit]

@weak hedge you can check season 5 starts, just roll this button

[forest hedge]

I’m wondering if the two shoot buttons on top of each other have to do with anything?

[west summit]

Dk how to describe it, just go down, like on the website page

@forest hedge try to use “recover” button when login to game

[grizzled lark]

@west summit *repair.

[forest hedge]

Repair?

[west summit]

@forest hedge yes

@grizzled lark thank you

[forest hedge]

Can u show me?

[west summit]

Look at the right side

[forest hedge]

Ok

But what will it do

Like I can’t get to that pg bc I’m already logged in it automatically takes me to ig lobby

[west summit]

@forest hedge go to setting and press “log out button”. I hope you have linked your account with some social media to be able to log in later

[forest hedge]

Ya my Game Center

Which one?

@west summit

[west summit]

@forest hedge 1 option

[fickle marlin]

0.12 global date anyone???

[forest hedge]

Ok

[west summit]

@fickle marlin no date, cause no info

[fickle marlin]

Any approximation bcoz I'm sooo excited @west summit

[west summit]

@fickle marlin 2-3 weeks

[fickle marlin]

@west summit well thanks

[wispy matrix]

do you get any dialogue?

scroll up , there may be some message

[fallen anvil]

I filled all those things

[wispy matrix]

no message? ;-;

[polar turtle]

Ekhm hello guys I have problem.... I bought UC from midasbuy and I didn’t pay for it. 🤷‍♀️ I have still same amount money on my account as before. Waduhek?

[wispy matrix]

did you get the uc?

[polar turtle]

Yes. 4200 UC

[wispy matrix]

omg, lol you lucky

[polar turtle]

Well but that’s strange. If there is mod here please write to PUBG devs that they also have problems with midasbuy

I hope that the payment will come so I can pay for what I bought

[tawdry cedar]

Hey i am 20 years but still reciving health reminder ...what to do?

[wispy matrix]

click on no

[night cloak]

Only the people who pay wins

The play zone comes on me, but not the other players.

[flint garnet]

@tawdry cedar If you are over 18 you still get the healthy reminder but you should be able to continue playing 15 minutes after the six-hour reminder.

[buoyant heron]

Why gifts are closed in pubg

??

The icon of gift is not there

[wispy matrix]

its temporarily disabled

[night cloak]

what are the best settings on the emulator?

[buoyant heron]

Since when and till when?

[wispy matrix]

@night cloak assign yourself emulator role from #504819353049628683 and ask the question in emulator support

[night cloak]

ah thanks

[wispy matrix]

np, see you there

[buoyant heron]

Ken since when its. Disabled and when it opena

Opens*

[wispy matrix]

it was disabled on 22 i guess

[flint garnet]

@buoyant heron you can read pinned messages for more information

[wispy matrix]

and we have no idea when it opens

[buoyant heron]

Ok thanks

[quiet ether]

Hey,i need helo regarding me id

I need help regarding my id

[wispy matrix]

@quiet ether what help do you need?

[quiet ether]

My id got banned for no reason

[west summit]

@quiet ether you should write to custom service. Only they can help you with unban

[wispy matrix]

yes^

[quiet ether]

How should i write to custom service

[wispy matrix]

file claim

and wait for their reply

[quiet ether]

I wrote to them

And requested to unban my id

But they only says about the rules

Please help me out to unban my id

[storm flume]

Please refer to FAQ #2.9 in #481198147478224896 for further information, @quiet ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quiet ether]

Ok

I did this before, but still there is no resolution

[flint garnet]

There is nothing else we can do here.

[solemn magnet]

I did the survey submitted it but I got nothing :/

[clear raven]

Здравствуйте

[flint garnet]

@solemn magnet the rewards will be sent out at a later time.

@clear raven Hello. How may we help you?

[clear raven]

How to get into open beta testing update 0.12.0

[flint garnet]

@clear raven You can download the beta using the link from #560784006388514845

[clear raven]

Thank you for a good evening

[flint garnet]

Sure thing.

[clear raven]

Logically

[tight citrus]

Guys i need help

The health reminder which oubg m removed from every account hasnt been removedd feom my account and i want to remove it so please tell me how to do so

[wispy matrix]

it cant be removed

you will still get the reminder if you are above 18 years of age.

you have to wait 15 mins after the reminder and then you can continue playing

@tight citrus

[tight citrus]

Yes bro

I need help with that

Bro can i play unlimited after 15 minutes of break every after 6 hours

[wispy matrix]

yes

[tight citrus]

Thats good

Thx bruh

Hreat help

[wispy matrix]

👍🏻

[rustic thistle]

When there come out option to put 2 scopes at same weapon

?

🤔

[stark vector]

Can someone tell me wtf is this? It happened in the middle of the game when I was going to kill one guy🙂

[wide lance]

@stark vector fire wall or VPN or something

[rough mantle]

i have problem

[stark vector]

I don’t use VPN or this kind of sh*t, I’m playing usually Critical Ops,sometimes with friend this

[rough mantle]

i dont want this account on twitter to use it on game , and i cant press log out or press any thing

what should i do

[polar turtle]

Verify your email

[rough mantle]

@polar turtle i dont want to use it !!!

[polar turtle]

It’s written what you must do 🤷‍♀️

[flint garnet]

@stark vector contact customer support

@rough mantle u want to create and use a new account?

[rough mantle]

@flint garnet yeah

use another one

[stark vector]

@flint garnet ty

[flint garnet]

@rough mantle reinstall the game

[rough mantle]

omg

1.5 Gb

.-.

is there any way ?

it happen to me last time and i click on log out and its work

[stark vector]

But no,I don’t have time for it. I will just wait till it resolves somehow,I don’t play comp pubg, just ff but this got me really mad cuz I wanted to chill out from critical ops

[rough mantle]

now i cant click on any thing

[flint garnet]

@stark vector If it happens again the ban will be longer and may go up to 10 years if it keeps happening.

[rough mantle]

@flint garnet i got ban just because my scope almost not shaking

How Ban works ? what is the main reasons

[stark vector]

@flint garnet I didnt get it what ur saying

[rough mantle]

i use 2 fingers to make my scope not shaking

and i got ban

[flint garnet]

@rough mantle #481198147478224896 2.9

@stark vector If the error occurs again, your account will be locked for longer periods each time. Some users got it locked for 10 years after multiple errors of the same type.

[stark vector]

I will contact customer service tmrw,dw,gtg cya

[graceful plume]

I was banned for no reason by mistake, my nickname in the game is Robbin1UD, I play four fingers, do not use a gaming controller or third-party programs such as the GFX tool and VPN, I play honestly like all honest players, ban cheaters and not honest players, return Please unlock my account, please, how can I play now if I create a new account, you will also ban it for no reason, simply because I have suspicious statistics? right? it is not right. Give me back my account

[night cloak]

Refer to #481198147478224896 2.9. There is unfortunately nothing else we can do to help, @graceful plume.

[full fulcrum]

I need help

[jaunty lion]

@full fulcrum How may I help you today.

[full fulcrum]

My facebook account got hacked that i have linked to pubgm and i also linked my phone number to that account in pubgm setting so how can i get my account back

[jaunty lion]

@full fulcrum First I would recommend you to change your Email password , Facebook password.
Did you share your Info with someone or did you put your info in a random site. ?

[full fulcrum]

No i didnt share my info

I cant change password the hacker changed it

[jaunty lion]

Well its impossible that ur account got hacked from pubg it self. You should check with facebook as soon as possible.

[full fulcrum]

Please help me my dad is gonna kill me cuz i bought elite pass and 300 uc and now its gone

[sage swift]

I can not play showing me a message that your device is not supported will be included later

@sage swift

[jaunty lion]

@full fulcrum am sorry to hear that but you should try contacting facebook about it Pubg has nothing to do with it.

@sage swift Did you play on the same device before! ?

[sage swift]

No I have not played on the device previously

[quasi quarry]

Hi, I have serious problem I had Facebook account connected with PUBG but now it's showing error when I connect to PUBG or login with PUBG "this is Vietnamese profile" how can I play in global

Or any way to remove Vietnamese profile and convert to global one.

[sage swift]

@jaunty lion No I have not played on the device previously

[jaunty lion]

@sage swift May I know what device are you using.

@quasi quarry are you playing on Emulator ?

[quasi quarry]

Yes, I was.

Just one time played and this all happened @jaunty lion

[glass badger]

What action will be taken on those player who have used that Uc trick?

[quasi quarry]

@glass badger Nothing maybe.

[sage swift]

@jaunty lion
Sm-j410f
8.1.0

[steady cargo]

How can I send video here?

That's the type of players on Crew Challenge. Using bugs and killing against the wall. Wtf

[jaunty lion]

@steady cargo nvm I give up.

[steady cargo]

@jaunty lion lol

[jaunty lion]

^^ all you have to do is just report them

[steady cargo]

That's a hacker or something.

Doesn't works

[jaunty lion]

he is definitely a pro hacker ^^

Well am facing them everyday nothing we can do about 😦

@sage swift I should have run on that phone but am not sure about it exactly try getting the info from google smt.

[gritty helm]

Hi

I have problem in pubg money is deducted but the UC is not received

UC CASH

Please help me):💔

[sweet iris]

That has never happened

[neat ocean]

@glass badger roll back

[neat ocean]

ny mod here?

[autumn urchin]

Is this true ?

@neat ocean Roll back means you can start puchasing at that date and onwards

[neat ocean]

no its will take my jc back as it says

[hasty yoke]

@autumn urchin no they banned for 1 month

• the uc will be deducted

[autumn urchin]

No INDO servers now ?

[cursive dagger]

Not one month

One day

See clearly

[autumn urchin]

-8100 @hasty yoke For the ones who used the glitch ?

[cursive dagger]

30-3-2019

[hasty yoke]

Ohh my bar

Bad*

[autumn urchin]

No indo server today

[hasty yoke]

Its 1 day

[autumn urchin]

Let's play

[glass badger]

Hey what is this 😭

[autumn urchin]

@glass badger You used 8100 uc glitch ?

[glass badger]

@autumn urchin

@cursive dagger not one day only 12 hour

[willow pumice]

what will happen if we have used all uc

how will they get back uc?

[neat ocean]

ban

[glass badger]

Yeah how will?

@neat ocean 😂

[willow pumice]

@neat ocean i have used only 200-300 uc then?

[cursive dagger]

@glass badger yea ik.. I was just saying that approximately

[neat ocean]

i just udes 1800 yesterday

used

[autumn urchin]

Ban or -8100 uc

[neat ocean]

they said data rollback not uc rollback

maybe royale pass and rank will go too

[cursive dagger]

Maybe they'll reset server to 0

[neat ocean]

@cursive daggerits only for glitchers

[autumn urchin]

All the guys who used glitch will get affected

[haughty cypress]

HAH

suck dat bois

[nova snow]

Anyone plays korean version here?

[vestal fable]

Thanks for taking action on those who exploited the Uc trick , props to you guys 😃

[nova snow]

@haughty cypress do you play korean version?

[haughty cypress]

no

[nova snow]

Okay

[solar magnet]

@neat oceanbro dont misslead people

[neat ocean]

what

[solar magnet]

Its a purchase data rollback

[neat ocean]

purchase data means all roll back cause u used the uc

[pure steppe]

Nice thing you peeps did against the expoilters, but a question. Do they lose all the UC they expoited? Or just the left out UC they have in stock

[solar magnet]

What ever money uc u added will be deducted with all items that you purchased

[neat ocean]

even royale pass

[pure steppe]

Hm, that's pretty good

[neat ocean]

its rank

[solar magnet]

They would probably have the same amount of uc they had before 21

[pure steppe]

Why it's bugging you?

[autumn urchin]

👍 Amazing job PUBG M

[neat ocean]

yeo

yeo

yep*

[solar magnet]

Hes a sadistic person maybe

[pure steppe]

You shouldn't have expoilted the glitch in the first place

It's illegal

[autumn urchin]

Exactly

[solar magnet]

Very excited to see people in problem btw its support not general chat

[pure steppe]

Yeah, i came here for support XD

Nice thing you peeps did against the expoilters, but a question. Do they lose all the UC they expoited? Or just the left out UC they have in stock

[solar magnet]

Thats a totally different thing ki whether people should have used it or but being like yeah ban them yeh take their rp is sadstic in my opinion

[neat ocean]

i think it will -8100 uc if you left with 600 0 then -2100 all items will retain

[solar magnet]

@pure steppethe amount that they had before using the glitches

@neat oceaneverything a person had purchased with that will be taken back