#questions | PUBG MOBILE | Page 391

merry flame Mar 25, 2019, 5:54 PM

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And the anti cheat system thought we were hackers because the aim was fast

livid blaze Mar 25, 2019, 5:54 PM

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So?

merry flame Mar 25, 2019, 5:55 PM

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So what?

livid blaze Mar 25, 2019, 5:55 PM

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@merry flame u cant do anything

merry flame Mar 25, 2019, 5:55 PM

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Why isnt there a support??

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There should be a support team for a popular game like this

wispy matrix Mar 25, 2019, 5:56 PM

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@merry flame to keep it simple and short, none of us here have the power to unban anyone in the game. you can try "file claim" option. no other option

merry flame Mar 25, 2019, 5:56 PM

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I did i talk to an ai

livid blaze Mar 25, 2019, 5:56 PM

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@merry flame its upon the devs.

merry flame Mar 25, 2019, 5:56 PM

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Where is the real support that i can contact

livid blaze Mar 25, 2019, 5:56 PM

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No can do anything regarding this

wispy matrix Mar 25, 2019, 5:56 PM

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try contacting through email

merry flame Mar 25, 2019, 5:57 PM

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A game that doesnt have an anto cheat system bans ppl lol

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A dev once said once u get 150 reports

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U get banned

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And when a full squad reports u ur now being monitored

livid blaze Mar 25, 2019, 5:57 PM

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@merry flame lol.. then u could be hacker

wide urchin Mar 25, 2019, 5:57 PM

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just dont hack easy

merry flame Mar 25, 2019, 5:58 PM

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No im that guy who pushes alot

livid blaze Mar 25, 2019, 5:58 PM

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Next time dont kill them.. just sucide

merry flame Mar 25, 2019, 5:59 PM

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So bye bye for my account??

livid blaze Mar 25, 2019, 5:59 PM

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@merry flame you can do contact devs. By email.. there no support for this

merry flame Mar 25, 2019, 5:59 PM

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Ok

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Do u know the email??

livid blaze Mar 25, 2019, 6:01 PM

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No

upper ocean Mar 25, 2019, 6:01 PM

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📎 image0.png

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When i try to connect to my fb account i get this message

coarse sage Mar 25, 2019, 6:03 PM

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@merry flame for how long are you banned

merry flame Mar 25, 2019, 6:03 PM

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Yesterday i got banned

glass forge Mar 25, 2019, 6:03 PM

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Uh Hi. I Need Help.

coarse sage Mar 25, 2019, 6:03 PM

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For how long

merry flame Mar 25, 2019, 6:03 PM

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10 years it counted me as a hacker

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But im not

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My friend too got banned

coarse sage Mar 25, 2019, 6:04 PM

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I have the same problem

upper ocean Mar 25, 2019, 6:04 PM

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Cant do anything about it @merry flame

coarse sage Mar 25, 2019, 6:04 PM

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But i just play with an alt

upper ocean Mar 25, 2019, 6:04 PM

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I got banned for no reason too

glass forge Mar 25, 2019, 6:04 PM

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If Your Account Says It Has Been Banned, Then Unfortunately. There's No Way For You To Get It Back.

coarse sage Mar 25, 2019, 6:04 PM

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I know

upper ocean Mar 25, 2019, 6:04 PM

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Yeah

coarse sage Mar 25, 2019, 6:05 PM

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Thats why i play on an alt

glass forge Mar 25, 2019, 6:05 PM

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Ban Doesn't Get Revoked Despite Any Reasons. Maybe, You Guys Used Some Sort Of Glitch Without Noticing Or Had A Third Party Application.

upper ocean Mar 25, 2019, 6:05 PM

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@lime juniper any ideea?

📎 image0.png

glass forge Mar 25, 2019, 6:05 PM

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You Can Receive A Ban For Alot Of Reasons

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@upper ocean You're Not Banned

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I SuggestYou To Re-Install Your Game, Or Try To Log In Through A Different Account.

upper ocean Mar 25, 2019, 6:06 PM

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Yeah

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Ik

glass forge Mar 25, 2019, 6:06 PM

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It Clearly Has Something To Do Either With Your Game Client Or Internet Connection.

upper ocean Mar 25, 2019, 6:06 PM

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I can login with my twitter

glass forge Mar 25, 2019, 6:06 PM

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Try Reinstalling Your Game

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It Might Fix Things

upper ocean Mar 25, 2019, 6:07 PM

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Kk

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Lemme try

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But the thing is

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If i conect on tencent gaming buddy it works

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pubgmt

glass forge Mar 25, 2019, 6:08 PM

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You Use One Account For Emulator, And Mobile?

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Same Facebook Account?

upper ocean Mar 25, 2019, 6:10 PM

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No

true lodge Mar 25, 2019, 6:10 PM

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Mods when will gifting system will work again??

upper ocean Mar 25, 2019, 6:10 PM

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One is for mobile one for emulator

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Atheist it still works

glass forge Mar 25, 2019, 6:10 PM

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@true lodge It's Working Currently.

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@upper ocean If You're Trying To Use The Same Facebook Account For Two Platforms (Tencent Gaming Buddy & PUBG Mobile) Then It Won't Work.

true lodge Mar 25, 2019, 6:11 PM

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No it's not

glass forge Mar 25, 2019, 6:11 PM

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@true lodge Hold On

upper ocean Mar 25, 2019, 6:11 PM

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At the same time you mean?

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I know that it doesnt work

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But if i try to log in with my fb acc on pc

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It works

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But on my ipad it does not

glass forge Mar 25, 2019, 6:12 PM

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@upper ocean No As In

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If You're Trying To Use The Same Account For Different Platforms

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Even At Different Times

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It Won't Work

upper ocean Mar 25, 2019, 6:13 PM

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Huh

glass forge Mar 25, 2019, 6:13 PM

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You Need Two Different Facebook Accounts To Log In With Facebook

upper ocean Mar 25, 2019, 6:13 PM

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I got a full team of emulators

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And mobiles

true lodge Mar 25, 2019, 6:13 PM

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@glass forge ok show me

glass forge Mar 25, 2019, 6:13 PM

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Or That's The Way It Was At First, I Think

upper ocean Mar 25, 2019, 6:13 PM

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And they dont have any problems

glass forge Mar 25, 2019, 6:14 PM

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@true lodge DM One Of The Moderators Regarding This, I Don't Think They'll Have Any News On This Though

upper ocean Mar 25, 2019, 6:14 PM

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@true lodge go to the shop, tap on a item then you will see a gift icon

glass forge Mar 25, 2019, 6:14 PM

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@upper ocean It's Not There, I Checked Actually

upper ocean Mar 25, 2019, 6:15 PM

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The gifting thing?

true lodge Mar 25, 2019, 6:15 PM

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Yah it's not there @glass forge

glass forge Mar 25, 2019, 6:15 PM

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Yeah, It's Not There.

upper ocean Mar 25, 2019, 6:15 PM

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pubgmt

glass forge Mar 25, 2019, 6:15 PM

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@upper ocean And Well, Are You Positive Your Friends Use The Same Facebook Account For Two Platforms?

upper ocean Mar 25, 2019, 6:15 PM

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Yeah

glass forge Mar 25, 2019, 6:16 PM

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Alright Then Maybe, It's A Problem With Your Client.

upper ocean Mar 25, 2019, 6:16 PM

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One of my clan mate plays on his phone

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Like ranked matches etc

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But when he is streaming

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The streams on the pc

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In the tencent GB

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On*

true lodge Mar 25, 2019, 6:17 PM

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You can play on two platforms but not at the same time bro

upper ocean Mar 25, 2019, 6:17 PM

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Ik

glass forge Mar 25, 2019, 6:17 PM

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It's Your Game Client

upper ocean Mar 25, 2019, 6:18 PM

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Probably

glass forge Mar 25, 2019, 6:18 PM

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Either Repair Or Re-Install It

upper ocean Mar 25, 2019, 6:19 PM

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Allright

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Thanks

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Yeah still not working

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📎 image0.png

low phoenix Mar 25, 2019, 6:38 PM

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I'm beginning to wonder if customer support blacklists or red-flags accounts. I was a little testy with them once and now they're ignoring my ticket.

sullen pollen Mar 25, 2019, 6:40 PM

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I was playing yesterday, the textures disappeared, I missed the target. Today, everything was normal, I played games 12 with friends, then I looked at the x6 sight and saw the enemy started to shoot. ?

low phoenix Mar 25, 2019, 6:40 PM

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I saw a bot go THROUGH a door the other day. lol.

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(And it wasn't open.)

bitter iris Mar 25, 2019, 6:44 PM

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@sullen pollen do you have a screenshot? That might help explain the problem a little bit more. Thanks

sullen pollen Mar 25, 2019, 6:45 PM

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So it was yesterday and logged

📎 IvT_AC52EuA.png

bitter iris Mar 25, 2019, 6:46 PM

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Did you restart the game whilst in a game?

sullen pollen Mar 25, 2019, 6:47 PM

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No, I just died in this game! then I restarted and I finished the rules yesterday, but today they gave me a ban on the 12-13 game, but I didn’t do anything.

bitter iris Mar 25, 2019, 6:48 PM

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Do you use any third party apps?

sullen pollen Mar 25, 2019, 6:48 PM

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No, only the video card settings of the gifors no more gefotse

bitter iris Mar 25, 2019, 6:50 PM

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Where did you download pubg from? Example, AppStore google play ect.

sullen pollen Mar 25, 2019, 6:50 PM

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Official Emulator from the official site

bitter iris Mar 25, 2019, 6:51 PM

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Let me see if someone else can help, I’m not the best with emulator apps.

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@molten crown

sullen pollen Mar 25, 2019, 6:52 PM

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Can you answer, can I return my account? or not ? will he be in the bath because of the mistakes of the game or what?

bitter iris Mar 25, 2019, 6:52 PM

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@sullen pollen can you screenshot what it says when you try to login

night cloak Mar 25, 2019, 6:53 PM

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What are you talking about ?

sullen pollen Mar 25, 2019, 6:53 PM

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Yes, there is a need for a screen for 3650 days?

bitter iris Mar 25, 2019, 6:53 PM

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@sullen pollen I need a screenshot

night cloak Mar 25, 2019, 6:53 PM

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If you get banned you’re out of luck, there’s nothing anybody here can do

sullen pollen Mar 25, 2019, 6:54 PM

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Where do I write about the ban because I have nothing to blame?

bitter iris Mar 25, 2019, 6:55 PM

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@sullen pollen contact customer support in game.

sullen pollen Mar 25, 2019, 6:56 PM

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for how long she will answer and how I will take off the screenshots for them because I didn’t do anything but skrinil to prove that I’m not guilty

night cloak Mar 25, 2019, 6:56 PM

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You file a claim , that’s it . They don’t have to respond to you. Some people are liars and just jump on the bandwagon of “it was unfair” . Nobody here can see your account to prove either claim and isn’t going to bother

bitter iris Mar 25, 2019, 6:56 PM

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Thanks mikey

night cloak Mar 25, 2019, 6:57 PM

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Chances are they will never reply and will either just reverse it randomly or never . There’s no telling

old valley Mar 25, 2019, 6:57 PM

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I've gotten emails back within a week.

sullen pollen Mar 25, 2019, 6:57 PM

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thank you all day waiting for an answer I think they do not answer at all! Is there a chance for justice or not? start a new acc?

night cloak Mar 25, 2019, 6:58 PM

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Real ones or the generic responses ? They sometimes send very basic responses

old valley Mar 25, 2019, 6:58 PM

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You make guest account for now, they will resolve your ban most likely

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Respond to generic, you get a real eventually

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It takes a week between emails about so you might have a few weeks so just make a new account and have fun

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Did the ban say how long?

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It should of given a few hours or a few days.

sullen pollen Mar 25, 2019, 7:01 PM

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3650 days !! just for the error of the game is not mine

night cloak Mar 25, 2019, 7:01 PM

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I don’t know why they take so long , my only case it’s because they have to read a lot of messages that don’t offer anything of value or are clearly coming from someone who is trying to lie their way back

old valley Mar 25, 2019, 7:02 PM

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Oh yeah that's pretty long that must be an error. Check your clock on your computer. Make sure it's synced up the right time.

sullen pollen Mar 25, 2019, 7:03 PM

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Synchronization is not correct because I play pabg light through ping bucester where there are Thailand watches (

night cloak Mar 25, 2019, 7:03 PM

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That’s the 10 year ban, the permma ban.

old valley Mar 25, 2019, 7:03 PM

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Are you using a ping manipulation software? Those can result in bans

night cloak Mar 25, 2019, 7:04 PM

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You’re playing the light version on emulator In Thailand ?

sullen pollen Mar 25, 2019, 7:04 PM

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yes but not for mobile for light version

night cloak Mar 25, 2019, 7:04 PM

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That may be why , don’t think they ever released light for emu or Thailand

old valley Mar 25, 2019, 7:05 PM

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Light was ment for Budget phones

sullen pollen Mar 25, 2019, 7:05 PM

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No, I’m in Russia, but I play the light version of the pubs; she’s in the beta test for Thailand, I’m playing through VPN and so on.

night cloak Mar 25, 2019, 7:05 PM

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Yeah that’s why you’re banned then

sullen pollen Mar 25, 2019, 7:06 PM

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Why, in the mobile version, I did not use anything like it

night cloak Mar 25, 2019, 7:06 PM

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You’re not supposed to sync like that . Light is only for low end android phones in very specific locations and vpns are banned

old valley Mar 25, 2019, 7:06 PM

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Yup

sullen pollen Mar 25, 2019, 7:07 PM

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That is, there is no chance to get an account out of the ban?

night cloak Mar 25, 2019, 7:07 PM

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You may be able to get away with it in mobile phone but they catch it on the emulator and you’re done

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Nope.

old valley Mar 25, 2019, 7:08 PM

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Send an email they might humor you but that's about it.

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Make a new character n account n rejoin

night cloak Mar 25, 2019, 7:08 PM

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Most people who get 10 year bans don’t get their accounts back

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Some do but it’s very selective and almost a waste of time to fight

molten crown Mar 25, 2019, 7:10 PM

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Most who get out of a 10 year ban are from the 2 rare instances that was set as mistake.

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Don’t recall someone out side of those instances getting their accounts back

night cloak Mar 25, 2019, 7:11 PM

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Yeah

sullen pollen Mar 25, 2019, 7:11 PM

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Thank you goodbye ack goodbye half a year of life) hello freedom

dim bobcat Mar 25, 2019, 7:24 PM

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So vpn even isn't allowed for pubgm?

tawny shuttle Mar 25, 2019, 7:29 PM

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When the gift system will be resumed. 😐

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I think it's gone forever now

night cloak Mar 25, 2019, 7:45 PM

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@dim bobcat right

neat turret Mar 25, 2019, 7:50 PM

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@dim bobcat using a VPN is a terrible idea. If it's a bad VPN(likely most free ones) you'll risk a ban.
Best case is you'll increase your ping by adding more stops for your data

solid urchin Mar 25, 2019, 7:55 PM

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Anyone know how to get materials now to upgrade guns?

rustic ridge Mar 25, 2019, 7:56 PM

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when is in game purchase On ?

dusty flare Mar 25, 2019, 7:58 PM

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How to delete an account?

night cloak Mar 25, 2019, 8:05 PM

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@rustic ridge not for awhile, but it’s open for everyone else

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@dusty flare unlink it from source

dusty flare Mar 25, 2019, 8:06 PM

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@night cloak how

tardy ocean Mar 25, 2019, 8:16 PM

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What new gun was put in game what place is it available in @tropic ravine

fallen anvil Mar 25, 2019, 8:16 PM

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Is a problem since yesterday in game.
Likes that im getting are not registered

neat turret Mar 25, 2019, 8:18 PM

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@tardy ocean G36C. Available in Vikendi.

tardy ocean Mar 25, 2019, 8:19 PM

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Okay

night cloak Mar 25, 2019, 8:33 PM

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MENA

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@dusty flare going to the profile and deleting the account

nocturne crag Mar 25, 2019, 8:36 PM

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so I finished the guru challenge, what to do now? (I got 88 points)

neat turret Mar 25, 2019, 8:37 PM

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@dusty flare since no one is actually telling you, you need to log into the account type--Facebook, Google, Twitter, etc. and revoke authorization from the 3rd party service.

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Nothing, you need 100 @nocturne crag

nocturne crag Mar 25, 2019, 8:37 PM

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...

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i hate my life

dusty flare Mar 25, 2019, 8:37 PM

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@neat turreti Will try

night cloak Mar 25, 2019, 9:04 PM

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someone give me advice on how i could fix the profile pic bug, its not changing, waiting over 2 weeks for it to change already - nothing happening

fallen anvil Mar 25, 2019, 9:06 PM

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Why likes not registered?
Its been a day

atomic stream Mar 25, 2019, 9:43 PM

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So i saw an ad on Facebook for a hack for pubg mobile where do i go to report it? So more cheaters can get banned.

night cloak Mar 25, 2019, 9:47 PM

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today a guy killed me behind a tree he was 999999 years away. I immediatelly reported it.

quiet oxide Mar 25, 2019, 9:51 PM

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what this invisible button is for

📎 PicsArt_03-25-09.51.39.jpg

pallid wharf Mar 25, 2019, 9:53 PM

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I got banned and filed a claim, it's been 10 days. Customer Support hasn't replied yet

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A friend's friend got banned and contacted customer support. He got his account back 20 damn mins later

silver aurora Mar 25, 2019, 9:55 PM

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Has anyone else been experiencing server issues and game lag like no tomorrow? My game won’t even load up now

fallen anvil Mar 25, 2019, 10:00 PM

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No the only problem is like register
Others are all okay

silver aurora Mar 25, 2019, 10:29 PM

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My game is lagging, stuck in loading screen, can’t even open my inventory without server crashing

dim adder Mar 25, 2019, 10:42 PM

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Is the 6-hours restriction gonna be removed anytime in future?

ember crescent Mar 25, 2019, 10:42 PM

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I need help, I want to link my guest account to my game centre but it says its already linked to another account

dim adder Mar 25, 2019, 10:42 PM

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It means you can't link it

ember crescent Mar 25, 2019, 10:43 PM

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Why not?

dim adder Mar 25, 2019, 10:43 PM

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Cause it's already linked

ember crescent Mar 25, 2019, 10:43 PM

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But I don’t have an account on my game centre

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I used guest

dim adder Mar 25, 2019, 10:44 PM

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Try opening your game centre account in your friend's mobile

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To se if it really is linked

ember crescent Mar 25, 2019, 10:44 PM

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Ok

cursive turtle Mar 25, 2019, 10:46 PM

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my account got banned for no reason

night cloak Mar 25, 2019, 10:48 PM

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@cursive turtle that’s what everyone says

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It’s not always true

cursive turtle Mar 25, 2019, 10:48 PM

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bt in my case its true

night cloak Mar 25, 2019, 10:48 PM

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Also, you can’t have name like that since it’s hard to tag

cursive turtle Mar 25, 2019, 10:49 PM

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am talking about pubgm account

night cloak Mar 25, 2019, 10:50 PM

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Everyone says it was for no reason , nothing here can justify a resolution since the only people who can reverse it don’t work this server

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@cursive turtle I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

cursive turtle Mar 25, 2019, 10:51 PM

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i have tried to contact them bt there's no reply

night cloak Mar 25, 2019, 10:52 PM

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@cursive turtle Then you're out of luck. Create a new account, as there's no other way.

tacit kiln Mar 25, 2019, 10:52 PM

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Ooooof

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That's tuff m8

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Ur account got banned for no reason

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That's dumb ad

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Af

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ember crescent Mar 25, 2019, 10:53 PM

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@dim adder no it’s not linked when We tried it it’s in the character creation

tacit kiln Mar 25, 2019, 10:53 PM

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Pubg be banning anyone lol

night cloak Mar 25, 2019, 10:53 PM

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@tacit kiln Aloha! How can I help you?

tacit kiln Mar 25, 2019, 10:53 PM

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@night cloak 나 우유 안 된다.

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Ye

night cloak Mar 25, 2019, 10:54 PM

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Only English please.

tacit kiln Mar 25, 2019, 10:54 PM

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Sorry me broke english

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pubgmt

night cloak Mar 25, 2019, 10:54 PM

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Please stop trolling and move to #chat.

tacit kiln Mar 25, 2019, 10:54 PM

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Ok ok

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Good grill

weak gull Mar 25, 2019, 10:55 PM

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Trying to bypass emulator ban for 4 months! You play without cheats ban for 10 years! Super!

night cloak Mar 25, 2019, 10:56 PM

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@weak gullYou have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

atomic portal Mar 25, 2019, 10:57 PM

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Do pubg fix the bug at sanhok there are places at bootcamp or ruins people can hide the house

night cloak Mar 25, 2019, 11:00 PM

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Not yet, @atomic portal.

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Please do report the bug in-game yo provide more data.

weak gull Mar 25, 2019, 11:00 PM

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@night cloak How do I contact support if I can't get the game to go! I don't speak English. And there are phrases that even the translator I can not explain.

upper ocean Mar 25, 2019, 11:01 PM

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What can I do if my account was stolen?

night cloak Mar 25, 2019, 11:01 PM

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What's the issue that you have, @weak gull?

upper ocean Mar 25, 2019, 11:01 PM

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I have the fb account and he has the google account

night cloak Mar 25, 2019, 11:01 PM

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Nothing much, tbh, @upper ocean.

upper ocean Mar 25, 2019, 11:01 PM

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Cant they unlink my acc from google?

night cloak Mar 25, 2019, 11:01 PM

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Nope. Once it's linked, it's linked.

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Plus, they're different accounts.

weak gull Mar 25, 2019, 11:02 PM

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@night cloak ban for 10 years

night cloak Mar 25, 2019, 11:02 PM

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You could still use your facebook account.

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@weak gull

📎 IMG_20181222_171046.jpg

upper ocean Mar 25, 2019, 11:02 PM

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Yeah but that guy that stole the google account keeps messing with it

night cloak Mar 25, 2019, 11:02 PM

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You could change your google's password, perhaps.

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Or, you can contact customer service to delete the account.

atomic portal Mar 25, 2019, 11:03 PM

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@night cloak I believe alot of player report it.we can't see the player from outside even inside the house yet they can shoot beneath the house.

upper ocean Mar 25, 2019, 11:03 PM

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@weak gull dont bother messaging them, they cand to anything abt the ban

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Seth i lost the acces from the google acc

night cloak Mar 25, 2019, 11:03 PM

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More reports mean more data, @atomic portal.

upper ocean Mar 25, 2019, 11:03 PM

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He changed everything

night cloak Mar 25, 2019, 11:03 PM

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You can contact google's customer service, @upper ocean.

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To get the account disabled.

atomic portal Mar 25, 2019, 11:04 PM

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Fair enough @night cloak

upper ocean Mar 25, 2019, 11:04 PM

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Any links or smth?

night cloak Mar 25, 2019, 11:04 PM

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Hold on, @upper ocean.

upper ocean Mar 25, 2019, 11:04 PM

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No problem

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Thanks a lot

night cloak Mar 25, 2019, 11:04 PM

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@upper ocean Can you not recover your Google account?

upper ocean Mar 25, 2019, 11:05 PM

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Yeah

night cloak Mar 25, 2019, 11:05 PM

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https://www.google.com/contact/

Contact us – Google

Ways to contact teams at Google.

upper ocean Mar 25, 2019, 11:05 PM

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He changed everything

night cloak Mar 25, 2019, 11:05 PM

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There it is.

upper ocean Mar 25, 2019, 11:05 PM

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Im gonna take a look

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Cheers

night cloak Mar 25, 2019, 11:06 PM

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👌

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@weak gull Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

zinc sentinel Mar 25, 2019, 11:09 PM

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hi guys

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i have as problem

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my acc hhave a freez

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📎 11111111111.png

upper ocean Mar 25, 2019, 11:18 PM

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@zinc sentinel update your emulator

zinc sentinel Mar 25, 2019, 11:18 PM

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i do that already

night cloak Mar 25, 2019, 11:19 PM

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In #emulator-support.

upper ocean Mar 25, 2019, 11:21 PM

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@night cloak

night cloak Mar 25, 2019, 11:22 PM

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@upper ocean What's wrong now?

upper ocean Mar 25, 2019, 11:22 PM

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So I lost acces to my google account

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That was linked to pubg

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And if i want to delete it

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I need to log in

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On that account

night cloak Mar 25, 2019, 11:23 PM

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@upper ocean We already provided you link to contact Google support. We cannot do anything from our end.

upper ocean Mar 25, 2019, 11:23 PM

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:/

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No problem

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Thanks

pallid wharf Mar 25, 2019, 11:28 PM

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so ig no one's gonna help me

night cloak Mar 25, 2019, 11:29 PM

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@pallid wharf Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.

pallid wharf Mar 25, 2019, 11:34 PM

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do you at least know when theyll respond? @night cloak it's been almost 10 days

night cloak Mar 25, 2019, 11:36 PM

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@pallid wharf It might take up to a month, even if they reply, they'll reply with a reason why you were ban. There's actually no way to get a ban lifted.

pallid wharf Mar 25, 2019, 11:36 PM

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that's a rip, thanks

stiff marten Mar 25, 2019, 11:41 PM

#

How do I reduce my ping. Getting pings between 156-470 ms in Asia and Europe despite a really good internet connection. Help please!

night cloak Mar 25, 2019, 11:43 PM

#

@stiff marten If you play Asia server, open Speedtest app and connect to Vianet Singapore. If you play Europe, connect to SYN Ltd London. If you play North America, connect to Spectrum, Ohio.

#

Then send a screenshot here.

stiff marten Mar 25, 2019, 11:55 PM

#

📎 Screenshot_20190326-045541_Speedtest.jpg

#

SYN Ltd test

fallen anvil Mar 26, 2019, 12:00 AM

#

Speed means nothing.
Ask internet supporters for timeout problems( i have 400kb/s speed and works well) @stiff marten

stiff marten Mar 26, 2019, 12:01 AM

#

@fallen anvil what should i tell my isp to do specifically?

oak plover Mar 26, 2019, 12:01 AM

#

I restarted my game and this happened again

📎 Screenshot_20190325-200618_PUBG_MOBILE.jpg

fallen anvil Mar 26, 2019, 12:02 AM

#

@stiff marten u need to explain your problem to them or just buy internet from another company

stiff marten Mar 26, 2019, 12:02 AM

#

👍

fallen anvil Mar 26, 2019, 12:02 AM

#

Np

night cloak Mar 26, 2019, 12:12 AM

#

@night cloak Go to #504819353049628683 and tap the ✅ reaction until the custom role runs away from you.

#

No worries.

boreal ore Mar 26, 2019, 12:13 AM

#

Yall can host all these Million dollar tournyes but cant fix the 1 shot glitch makes sense

night cloak Mar 26, 2019, 12:14 AM

#

@oak plover I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

#

@night cloak You don't have to type, you just tap on the reaction.

📎 image0.png

stone rapids Mar 26, 2019, 12:15 AM

#

Hello

#

im need contact with the support of pubg mobile

#

Because im already contact by the Email

#

But all time an bot reply me

night cloak Mar 26, 2019, 12:16 AM

#

@night cloak Can you send a screenshot of the page here?

stone rapids Mar 26, 2019, 12:17 AM

#

@night cloak You are supporter ? HI

night cloak Mar 26, 2019, 12:17 AM

#

@night cloak What happens when you click on the tick ✅ reaction?

#

You don't have to type anything. If you're having reaction problems, Please restart your discord app.

ember crescent Mar 26, 2019, 12:19 AM

#

I need help, I want to link my guest account to my game centre but it says its already linked to another account

night cloak Mar 26, 2019, 12:20 AM

#

@stone rapids If a bot replies you, just keep asking, eventually a human will have to reply you.

stone rapids Mar 26, 2019, 12:21 AM

#

I keep asking, but I get automated answers

#

@night cloak this is the reason why im here searching help

night cloak Mar 26, 2019, 12:21 AM

#

@night cloak That is very weird, might be a new bug in discord app. Just ask in #discord and an admin will remove the role from you, once they're available.

#

@stone rapids May I know what is your query?

#

@night cloak Nice. Have a great day!

stone rapids Mar 26, 2019, 12:23 AM

#

yeah of course

#

I have problems to enter, he tells me that I have been blocked from the
game, but at no time have I used any type of hack or anything like that, I
have only used his emulator and my cell phone: iPhone 6S 64GB IOS 12.1.4
PUBG MOBILE 0.11.5

I tried to contact the support within the game and I did not answer, I
contacted the support in Spanish by this email and they did not answer me,
they answered me twice with automatic answers

#

this is the copy of the email im are sending on the support email

#

2 months

night cloak Mar 26, 2019, 12:24 AM

#

@stone rapids Look, no bans from accounts will ever be lifted. It's a waste of time to contact support. And all we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.

stone rapids Mar 26, 2019, 12:25 AM

#

Then I will lose all the money invested? because I'm not going to wait 2 months without playing to come back after the bad time they're making me pass

#

But good if I would like to know "why" they blocked me

tiny spire Mar 26, 2019, 12:26 AM

#

Hellou Tencent

#

Tencent you gave up from the Pubg Mobile Lite??? Or are they working in the upgrade to the few?!

night cloak Mar 26, 2019, 12:26 AM

#

@stone rapids You won't lose your items you received from purchases. You'll get back after the time period mentioned on the message, meanwhile you can play in a different profile.

#

@tiny spire No information about lite. It may or may not be made global or have future updates.

ember crescent Mar 26, 2019, 12:27 AM

#

I need help, I want to link my guest account to my game centre but it says its already linked to another account

stone rapids Mar 26, 2019, 12:27 AM

#

I know I can play a different profile, but I'm going to waste time, I buy my elite pass, I'm going to lose the skins that I was investing so much time to improve the pass and get the RP 100

#

how i can know why im get banned ?

#

im only try play on emulator on pc

#

and all time im play with iphone 6s

night cloak Mar 26, 2019, 12:28 AM

#

@ember crescent That's because your Game Center is connected to a different profile. Try to login with your Game Center account to find out which character you've created with it.

ember crescent Mar 26, 2019, 12:29 AM

#

Someone already told me that and it only shows up with the character creation

stone rapids Mar 26, 2019, 12:30 AM

#

So you want to tell me they blocked me for playing in computer emulator?

hybrid narwhal Mar 26, 2019, 12:31 AM

#

I think it's giving you that bc it's linked to an acount. Have you tried check setting > link part. Check if it's connected to an account or something @ember crescent

ember crescent Mar 26, 2019, 12:31 AM

#

Yes

#

I have not linked pubg to my game centre

night cloak Mar 26, 2019, 12:32 AM

#

@ember crescent As the game is showing its already used to create a different account, you cannot use your Game Center unfortunately. You'll have to use a different social media profile to attach to your game.

ember crescent Mar 26, 2019, 12:32 AM

#

But why I never made a diff account and no one has access to my game centre

night cloak Mar 26, 2019, 12:32 AM

#

We do not know.

ember crescent Mar 26, 2019, 12:33 AM

#

I have account for android connected to fb and Twitter

stone rapids Mar 26, 2019, 12:33 AM

#

i can get my money back ?

#

i DONT want play anymore the pubg

#

i payed by paypal

night cloak Mar 26, 2019, 12:34 AM

#

@stone rapids You can make a chargeback from Apple Support. But we don't recommend this as it will lead to a 10 years ban in game.

hybrid narwhal Mar 26, 2019, 12:34 AM

#

You should try login in to you game center if it really has pubg mobile connected to it.

ember crescent Mar 26, 2019, 12:35 AM

#

📎 image0.png

night cloak Mar 26, 2019, 12:35 AM

#

@ember crescent You can use the same account on iOS too using the Facebook/Twitter.

ember crescent Mar 26, 2019, 12:36 AM

#

Yeah but I already bought stuff in my guest account that’s why I want to link it

#

I’m stuck with my ipad

night cloak Mar 26, 2019, 12:37 AM

#

Then you'll have to add a 2nd iTunes account to your phone and add the game to that account. @ember crescent

buoyant heron Mar 26, 2019, 12:41 AM

#

Is phonex os gives ban

#

??

ember crescent Mar 26, 2019, 12:41 AM

#

Then I won’t be able to access my accounts on other games, I’m just not going to play pubg its too much effort for this game

buoyant heron Mar 26, 2019, 12:41 AM

#

In pubg

#

Huh?

#

Plz answer me

night cloak Mar 26, 2019, 12:46 AM

#

@buoyant heron If you use 3rd party apps which interfere with game or sideload apps/games from 3rd party programs, yes, definitely.

buoyant heron Mar 26, 2019, 12:46 AM

#

So phonix is bannable?

#

Its emulator

night cloak Mar 26, 2019, 12:46 AM

#

@ember crescent Let's the reality of having multiple accounts in a single game. It's better to stick to 1 account.

buoyant heron Mar 26, 2019, 12:46 AM

#

ItS not 3rd party app

night cloak Mar 26, 2019, 12:48 AM

#

@buoyant heron It all depends on the "Emulator detected" message, if it doesn't show you're at risk. Since it's a 3rd party app, they can make any changes without your concern which might trigger the anti cheat engine in game, which can cause ban. That's why we always recommend to use TGB.

buoyant heron Mar 26, 2019, 12:49 AM

#

So its safe aswell i get the message of emuator is dected?

ember crescent Mar 26, 2019, 12:50 AM

#

I only have 1 account for ios and 1 for android

night cloak Mar 26, 2019, 12:50 AM

#

@buoyant heron If you're not doing something fishy, and the game detects it as an Emulator, yeah you won't get banned.

#

@ember crescent Just use 1 account in both. It's better.

graceful jewel Mar 26, 2019, 12:51 AM

#

@buoyant heron
You should probably check out If Pheonix is even allowed or not...
because I think that emulator is only available for Windows for now

drowsy bluff Mar 26, 2019, 1:28 AM

#

can someone please help me with this problem. Literally happens every 2 minutes and it’s so annoying I can’t enjoy pubg anymore cause of it all my brothers that play pubg never experienced this but i’m the unlucky one that has to go through this 20+ times in a single match I play in the server with the lowest ping and I usually get to 20-40 ping each game but I still lose connection.

📎 image0.png

neat turret Mar 26, 2019, 1:43 AM

#

@drowsy bluff power cycle your router, and reset your phones networking settings.

drowsy bluff Mar 26, 2019, 1:45 AM

#

what’s power cycle ?

#

just reset the router or ?

#

@neat turret

hybrid narwhal Mar 26, 2019, 1:46 AM

#

@ember crescent it's kinda late but, how about proceed and finished that character creation. Then linked it after by going to settings

#

maybe after remove linked in that account you can use it to your guest?

#

@drowsy bluff reset/refresh your router. You can search how by searching in google for that specific router. And try again if it still disturb your game

drowsy bluff Mar 26, 2019, 1:49 AM

#

alright ty

ember crescent Mar 26, 2019, 1:49 AM

#

@hybrid narwhal I thought you can’t unlink accounts

hybrid narwhal Mar 26, 2019, 1:54 AM

#

not sure if it's work. Just logical thinking that that email can be unlink bc we can physically see linked option

#

I try to unlink but seems like it really can't @ember crescent sorry dude. Linked option in settings can only add or link accounts

ember crescent Mar 26, 2019, 1:55 AM

#

Yeah ok

karmic bobcat Mar 26, 2019, 2:20 AM

#

I have a question, if you discover a glitch or exploit and tell support can you earn gifts?

graceful jewel Mar 26, 2019, 2:30 AM

#

@karmic bobcat if that was posssible ppl wpud have earned innumerable gifts....since bugs are innumerable too

hybrid narwhal Mar 26, 2019, 2:38 AM

#

@karmic bobcat tencent is not that generous. sad to say

solid urchin Mar 26, 2019, 2:57 AM

#

I need help!!

serene lantern Mar 26, 2019, 3:01 AM

#

I got help. here ya go

lean crescent Mar 26, 2019, 3:01 AM

#

@solid urchin Tell the issue this way you won't get help by saying that you need help 🤦

#

@serene lantern👻

solid urchin Mar 26, 2019, 3:14 AM

#

So how do I get materials to upgrade my gun? I have all the paing but the materials aren't sold in the shop or in crates

ruby bronze Mar 26, 2019, 3:25 AM

#

Anyone else experiencing lag issues right now?

#

or is it just me..

haughty cypress Mar 26, 2019, 3:40 AM

#

@solid urchin the parts could only been bought when the event was up, but the event has already ended long ago

mortal abyss Mar 26, 2019, 3:47 AM

#

My pubg is goes stuck when match start and i need to restart the game again and then enter match again???

solid urchin Mar 26, 2019, 3:49 AM

#

Then why do they have a new gun that can be upgraded?

haughty cypress Mar 26, 2019, 3:51 AM

#

which gun are you trying to upgrade? @solid urchin

#

skins like glacier m4 cant be upgraded now

proven kindle Mar 26, 2019, 3:54 AM

#

I want action on people who exploited glitch to get 8100 uc i love myaccnt so why arnt they banned or something

haughty cypress Mar 26, 2019, 3:55 AM

#

well, dont expect any action to be taken i guess

proven kindle Mar 26, 2019, 3:56 AM

#

Feelz unfair when i bought uc by real money and have rp of 41 and they have 100

celest shadow Mar 26, 2019, 3:57 AM

#

Life is unfair, as of now there will be no actions taken against these users who have exploited this trick. Please avoid from bringing this matter up in the support section as it has been done talked about. @proven kindle

#

This matter is more over to Tencent and Google, we are limited to game only support here.

jaunty cobalt Mar 26, 2019, 3:58 AM

#

@proven kindle Google's Glitch then why will Tencent take action? THINK YOURSELF

proven kindle Mar 26, 2019, 3:58 AM

#

@celest shadow help me best screen recorder for my honor play

haughty cypress Mar 26, 2019, 3:59 AM

#

that 180 turn in topics lmao

celest shadow Mar 26, 2019, 3:59 AM

#

@haughty cypress Hahaha, oof.

proven kindle Mar 26, 2019, 3:59 AM

#

@jaunty cobalt. Read tencent and pubg policies then talk exploiting any glitch in or out game is issue for banning

#

@haughty cypress i got my swag😘

celest shadow Mar 26, 2019, 3:59 AM

#

@proven kindle There are numerous recording app in the Play Store. Please note that your Honor Play has a built in screen recorder that you can activate.

proven kindle Mar 26, 2019, 4:00 AM

#

@celest shadowitz crap 😂😂😂😂

celest shadow Mar 26, 2019, 4:00 AM

#

It should look like this, and it only records around 5 minutes of footage I believe.

📎 IMG_20190326_120029.jpg

jaunty cobalt Mar 26, 2019, 4:01 AM

#

@proven kindle Yes but if Tencent doesn't take action you can't do anything

proven kindle Mar 26, 2019, 4:01 AM

#

@celest shadowtnxby da way

celest shadow Mar 26, 2019, 4:01 AM

#

Other options would be DU Screen Recorder, it's totally up to your preference. @proven kindle

proven kindle Mar 26, 2019, 4:01 AM

#

@jaunty cobalt. Naah i can just sent mails to everypossible pubg m thing

jaunty cobalt Mar 26, 2019, 4:02 AM

#

@proven kindle Okay Nice 👍

proven kindle Mar 26, 2019, 4:02 AM

#

@celest shadow just messing around i use du. By da wT tnx dude

celest shadow Mar 26, 2019, 4:02 AM

#

My pleasure. @proven kindle

proven kindle Mar 26, 2019, 4:03 AM

#

@haughty cypress u. Happy that naruto sealed u 😜🎉🎉

haughty cypress Mar 26, 2019, 4:03 AM

#

my name isnt a reference to naruto fyi

#

and the kaguya arc in naruto was thoroughly mediocre

celest shadow Mar 26, 2019, 4:04 AM

#

#chat for general conversations. Keep this channel support related only.

proven kindle Mar 26, 2019, 4:04 AM

#

@haughty cypress thats a pity

haughty cypress Mar 26, 2019, 4:04 AM

#

not if you find better things to watch

solid urchin Mar 26, 2019, 4:18 AM

#

Glacier. But I saw a fool gun with the tongue and I assume if there is a new gun to upgrade why would they take the materials to upgrade it out

haughty cypress Mar 26, 2019, 4:19 AM

#

glacier is a fairly old skin. And they took it out so that it would attract more people to buy it. By marketing it as a "limited edition" good.

night cloak Mar 26, 2019, 4:25 AM

#

This game voice is very bad

#

Everytime voice is glitched

#

My teammates can't hear me and I can't hear my teammates

#

😡fix ur broken voice chat Pubg

haughty cypress Mar 26, 2019, 4:26 AM

#

head to #555492558428700682 @night cloak

night cloak Mar 26, 2019, 4:27 AM

#

This problem is almost for everyone @haughty cypress

haughty cypress Mar 26, 2019, 4:27 AM

#

then go report it in #555492558428700682

night cloak Mar 26, 2019, 4:27 AM

#

Specifically Tencent Gaming Buddy

#

HM ok

rare scaffold Mar 26, 2019, 4:44 AM

#

Devs are already aware of it

rustic ridge Mar 26, 2019, 4:47 AM

#

when is in game purchase available ?

rare scaffold Mar 26, 2019, 4:48 AM

#

No information currently, will get noticed as soon as we will get any update on it!

rustic ridge Mar 26, 2019, 4:48 AM

#

Ok 😥

night cloak Mar 26, 2019, 5:20 AM

#

When they will fix ipad pro 11” full screen ?

storm flumeBOT Mar 26, 2019, 5:23 AM

#

Please read this channel's pinned messages for further information, :

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

rare scaffold Mar 26, 2019, 5:24 AM

#

@night cloak

#

👆

night cloak Mar 26, 2019, 5:27 AM

#

I know that trick, but am asking for normal fixing hhhhh

rotund marlin Mar 26, 2019, 5:36 AM

#

Can i team in Solos

#

Or will i get banned

#

?

#

Pls respond soon i got someone waitingb

lean crescent Mar 26, 2019, 5:39 AM

#

If u get caught and reported u get banned

#

@rotund marlin rip

teal girder Mar 26, 2019, 5:45 AM

#

📎 IMG-20190326-WA0003.jpg

#

How to resolve

wispy matrix Mar 26, 2019, 5:45 AM

#

@teal girder seems like your data files are corrupted, install the whole game from playstore.

teal girder Mar 26, 2019, 5:46 AM

#

Again😖 😖

wispy matrix Mar 26, 2019, 5:46 AM

#

😐 yep

teal girder Mar 26, 2019, 5:46 AM

#

Ok thanks

vast bobcat Mar 26, 2019, 6:07 AM

#

📎 Screenshot_20190326-112138.png 📎 Screenshot_20190326-112210.png

#

Help Me please

#

My merit is not increasing

#

@lime juniper

wispy matrix Mar 26, 2019, 6:08 AM

#

@vast bobcat oki, first of all dont tag community team members

#

and second thing, play solos for the time being

#

until you reach 60 merit

vast bobcat Mar 26, 2019, 6:08 AM

#

Bro its not increasing

#

Still at 42

wispy matrix Mar 26, 2019, 6:09 AM

#

how many matches did you play?

vast bobcat Mar 26, 2019, 6:09 AM

#

7-8

wispy matrix Mar 26, 2019, 6:09 AM

#

ok wait

#

@night cloak can you help brudda?

vast bobcat Mar 26, 2019, 6:09 AM

#

@wispy matrixplZz help me

#

🙏

wispy matrix Mar 26, 2019, 6:09 AM

#

i am calling a mod, hold up

vast bobcat Mar 26, 2019, 6:10 AM

#

Okkk

fallen anvil Mar 26, 2019, 6:11 AM

#

How to fix decreased xp winning ?
For team kill??

wispy matrix Mar 26, 2019, 6:12 AM

#

@fallen anvil you cant, its random.

night cloak Mar 26, 2019, 6:12 AM

#

It might be bug. Please report it in #555492558428700682 .

fallen anvil Mar 26, 2019, 6:12 AM

#

@wispy matrix i got message from pubg im getting 20 or 30% less.
I killed my teammate bcs he was hacker

grizzled maple Mar 26, 2019, 6:14 AM

#

@fallen anvil #481198147478224896 5.1

opaque mist Mar 26, 2019, 6:15 AM

#

anyone know if its possible to get banned if you go afk too many times? like lets say i get onto the plane and exit the match will i be penalized if i keep doing this?

bitter iris Mar 26, 2019, 6:15 AM

#

Yes

wispy matrix Mar 26, 2019, 6:15 AM

#

@fallen anvil oh, that thing. you will get full xp and bp after playing some matches

opaque mist Mar 26, 2019, 6:16 AM

#

really lmao

bitter iris Mar 26, 2019, 6:16 AM

#

If you do it repeatedly I think you get banned from squad games.

opaque mist Mar 26, 2019, 6:17 AM

#

no not like the message that pops up

#

nvm im trying it out ill guess we will see

#

ill just read the TOS

rare scaffold Mar 26, 2019, 6:24 AM

#

As the Kray said, if you keep doing this in squad or duo matches, your teammate may report you and you may get penalised

wary beacon Mar 26, 2019, 6:32 AM

#

Hey

night cloak Mar 26, 2019, 7:17 AM

#

There should be a exclusive emote at least for the item or clothes we get at 100 RP

#

I am not at all happy regarding the same

#

@opaque mist If you leave the game after the plane takes off then nothing happens
If u repeatedly leave in the spawn island then you get banned from squad / duo matches for some time

opaque mist Mar 26, 2019, 7:37 AM

#

Hmm

night cloak Mar 26, 2019, 7:44 AM

#

@night cloak You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

lament crow Mar 26, 2019, 7:46 AM

#

@lavish nymph

crisp garden Mar 26, 2019, 7:46 AM

#

Lol

night cloak Mar 26, 2019, 7:46 AM

#

@night cloak ty

#

Please react to the report in #555492558428700682 with "👍", @lament crow. If you see similar report.

normal fulcrum Mar 26, 2019, 8:01 AM

#

Tried client repair and still same issue

📎 Screenshot_2019-03-26-13-30-20.png

night cloak Mar 26, 2019, 8:02 AM

#

@normal fulcrum Which option you chose on client repair?

native moat Mar 26, 2019, 8:02 AM

#

Is it true that Aim assist only works on iron sight and holo?

normal fulcrum Mar 26, 2019, 8:03 AM

#

@night cloak 1st one

night cloak Mar 26, 2019, 8:03 AM

#

@normal fulcrum Use the 3rd one.

#

@native moat I'm not sure, still trying to figure out.

normal fulcrum Mar 26, 2019, 8:04 AM

#

Ok let me try @night cloak

hollow cloud Mar 26, 2019, 8:05 AM

#

Dear PUBGM Community,

i did spend around $400 for the Time Traveler Set but i didn't get it. My $$$ gone! I just want that suit!

If you don't mind, please bring back Time Traveler Set with Guaranteed event! so please!

📎 image0.png

normal fulcrum Mar 26, 2019, 8:05 AM

#

@native moat Aim assist only works in close combat regardless of your scope. It's most helpful in iron sight and hipfire.

night cloak Mar 26, 2019, 8:06 AM

#

@hollow cloud That's a mythic item. You'll need to spend around 750$, to make the chances go up to 100%.

normal fulcrum Mar 26, 2019, 8:07 AM

#

For example you know there's a guy snaking around but you're not sure of exact location, just shoot the grass and move cross hair, once enemy is near cross hair, aim assist will automatically move your aim to that enemy

hollow cloud Mar 26, 2019, 8:07 AM

#

i got this f*ckin car! but i don't want it. i just need the suit! @night cloak

📎 image0.png

night cloak Mar 26, 2019, 8:09 AM

#

@hollow cloud Understandable. But mythic item has 0.3% getaway chance, you do the math.

normal fulcrum Mar 26, 2019, 8:10 AM

#

@hollow cloud Well you've unlocked a mythic item. I guess you're lucky on that. Though I personally don't like mirado at all

hollow cloud Mar 26, 2019, 8:12 AM

#

@night cloak 0.5%
@normal fulcrum I didn't get what i want bro...my luck sucks!

sturdy compass Mar 26, 2019, 8:14 AM

#

PEOPLE

#

i dont want the 6 hourse noticed

#

People lift this temporal ban

#

No one wants it

night cloak Mar 26, 2019, 8:14 AM

#

@hollow cloud Oh you're right. Classic crate has 0.3%. And really sorry, that's an unfortunate.

#

@sturdy compass Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

sturdy compass Mar 26, 2019, 8:15 AM

#

Im just telling

#

We must work together to get rid of this ban

#

Im not addicted

night cloak Mar 26, 2019, 8:15 AM

#

Then I'd say, don't spam the support channel.

sturdy compass Mar 26, 2019, 8:15 AM

#

Jsut annoy when i play the game

#

Somehow it said i just play for 6 hours

night cloak Mar 26, 2019, 8:15 AM

#

Move to #chat.

sturdy compass Mar 26, 2019, 8:15 AM

#

Lsorry then

serene lantern Mar 26, 2019, 8:30 AM

#

@hollow cloud you are so spolied lol. Be happy you got a car skin and not school shoes

native moat Mar 26, 2019, 8:31 AM

#

Server invite link??

serene lantern Mar 26, 2019, 8:31 AM

#

And yes with 400 buck you should've gotten the suit but crate system is trash so... @hollow cloud

sharp violet Mar 26, 2019, 8:33 AM

#

It is pretty trash but I guess speaking up only gets you banned

hollow cloud Mar 26, 2019, 8:33 AM

#

i just want only the suit not the car bro @serene lantern now i'm sucks

sharp violet Mar 26, 2019, 8:33 AM

#

And I do have the time Traveller set btw

#

:)

storm flumeBOT Mar 26, 2019, 8:35 AM

#

Permanent Invite Link: https://discord.gg/pubgm

grizzled lark Mar 26, 2019, 8:36 AM

#

@native moat ↑

serene lantern Mar 26, 2019, 8:36 AM

#

@hollow cloud sprinkling in some advice for stress relief. Don't buy crates. Buy the RP or stuff that you can get without gambling

fallen anvil Mar 26, 2019, 8:37 AM

#

Does that means that i fixed xp problem?

📎 Screenshot_2019-03-26-09-36-16-787_com.tencent.ig.png

livid badger Mar 26, 2019, 8:44 AM

#

Hey are there any websites which sell Pubg UC for Indian users? (3rd party topup sites like Codashop or something?)

night cloak Mar 26, 2019, 8:45 AM

#

There was. Not anymore.

#

@livid badger There's only website we can recommend is midasbuy.com.

#

It doesn't work anymore for india.

livid badger Mar 26, 2019, 8:45 AM

#

The only option available there is UC redeem codes, no clue how that works

night cloak Mar 26, 2019, 8:46 AM

#

Then you're out of luck.

livid badger Mar 26, 2019, 8:46 AM

#

Rip

jaunty cobalt Mar 26, 2019, 8:47 AM

#

@livid badger Now There's only one that's ingame only

#

Earlier Midasbuy.com had Paytm but now it doesn't have

lucid anchor Mar 26, 2019, 8:49 AM

#

Use iOS

solid parcel Mar 26, 2019, 8:53 AM

#

I’m wondering why I haven’t unlocked the neon UZI after buying 660UC?

night cloak Mar 26, 2019, 8:54 AM

#

@solid parcel It gets unlocked for purchasing after buying 180 UC. It's not free, but purchasable with 180 UC.

solid parcel Mar 26, 2019, 8:54 AM

#

I have to pay to unlock it 🤔

halcyon mica Mar 26, 2019, 8:56 AM

#

Lul Scammed

solid parcel Mar 26, 2019, 8:56 AM

#

I thought it would be unlocked after 660UC 😂

#

@halcyon mica seems like it

halcyon mica Mar 26, 2019, 8:56 AM

#

You thought wrong xD

solid parcel Mar 26, 2019, 8:57 AM

#

Oh well it’s only a ugly uzi camo 🤷🏻‍♂️

night cloak Mar 26, 2019, 9:00 AM

#

You actually read it wrong. If you read closely, it says it will be "unlocked for purchase" or something similar once you purchase 180 UC. It's been the same since season 4. @solid parcel

solid parcel Mar 26, 2019, 9:00 AM

#

Half of the skins/outfits look stupid anyways we’re not going to a disco were playing pubg

#

Thank you for your help anyways @night cloak

night cloak Mar 26, 2019, 9:02 AM

#

No worries.

#

@solid parcel

Hi pubg mobile i m faxing some issue while match mak8ng the loading screen doesnt go of and stuck and 50%-70%

rustic ridge Mar 26, 2019, 9:09 AM

#

how can i buy uc cause in game purchase is not available ?

fallen anvil Mar 26, 2019, 9:15 AM

#

Go in europe buy them and go back in india again

#

Ez

pallid echo Mar 26, 2019, 9:23 AM

#

Is there any screen bugs after the update in the game

night cloak Mar 26, 2019, 9:25 AM

#

@night cloak That's actually a bug. If that happens, quickly restart your game.

#

@rustic ridge You can wait and purchase later when it's available or you can purchase from an iOS device.

#

@pallid echo Can you be more specific?

#

Pubg please bring 180uc purchase option back it's missing after the update

#

@night cloak Yes, it's no longer available in both iOS and Android.

#

It was an intentional move.

grizzled girder Mar 26, 2019, 9:49 AM

#

📎 Screenshot_2019-03-26-10-46-20.png

#

😕

night cloak Mar 26, 2019, 9:50 AM

#

@night cloak will it come back

gritty jacinth Mar 26, 2019, 9:50 AM

#

When are the middle east servers coming out? It was announced 4 months ago and nothing mentioned since..

fervent pollen Mar 26, 2019, 9:53 AM

#

Hi there ! i just want to know that can i use pubgm russian version? \

night cloak Mar 26, 2019, 9:53 AM

#

@night cloak Not sure. Let's wait and see.

#

@grizzled girder Are you in Philippines or Brasil?

grizzled girder Mar 26, 2019, 9:54 AM

#

No. I'm in Tunisia

night cloak Mar 26, 2019, 9:55 AM

#

@grizzled girder Sorry to say, the the lite version isn't available yet. It's still on beta available in Philippines and Brasil only. Maybe soon it will be available in your region.

fervent pollen Mar 26, 2019, 9:55 AM

#

@night cloak i just want to know that can i use pubgm russian version? \

night cloak Mar 26, 2019, 9:55 AM

#

@gritty jacinth It's under development. No ETA unfortunately.

#

@fervent pollen I'm not aware if there's a Russian version.

rich pond Mar 26, 2019, 10:00 AM

#

im a small facebook and youtube PUBGM streamer but today i try to stream the game but when i try to open my game it shows that i get banned,... but why im just using the tecent gaming buddy emulator!

storm flumeBOT Mar 26, 2019, 10:00 AM

#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @rich pond. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lime juniper Mar 26, 2019, 10:01 AM

#

Do not mention community staff.

rich pond Mar 26, 2019, 10:01 AM

#

ok sry

#

but i need help

#

im a small facebook and youtube PUBGM streamer but today i try to stream the game but when i try to open my game it shows that i get banned,... but why im just using the tecent gaming buddy emulator!

weary cosmos Mar 26, 2019, 10:03 AM

#

pubgm - 3gb
pubgm chinese - 2.14gb

what the?! pubgm so heavy game

rich pond Mar 26, 2019, 10:03 AM

#

can anyone help me

grizzled lark Mar 26, 2019, 10:04 AM

#

@rich pond, we cannot do anything about your account getting banned, Please select the file claim button and contact customer service.

cursive dagger Mar 26, 2019, 10:11 AM

#

Why i am getting banned

#

Everyone's getting banned

#

Randomly

#

You have to take serious care of that...

night cloak Mar 26, 2019, 10:12 AM

#

@cursive dagger I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

cursive dagger Mar 26, 2019, 10:12 AM

#

How can i make my account unbanned

#

:GWqlabsFacepalm:

rocky timber Mar 26, 2019, 10:12 AM

#

Im experiencing bluetooth headphone delay while playing pubg mobile pls help

night cloak Mar 26, 2019, 10:13 AM

#

Contact cUsToMeR sUpPoRt

#

@rocky timber It's actually normal. That's why majority of the gamers use wired headphones for gaming. #SwitchToWired.

rocky timber Mar 26, 2019, 10:15 AM

#

Yea but i just bought my headphones yesterday and im pissed right now @night cloak

#

Can pubgm fix this?

night cloak Mar 26, 2019, 10:15 AM

#

No

rocky timber Mar 26, 2019, 10:16 AM

#

I hope they do ☹

night cloak Mar 26, 2019, 10:16 AM

#

@rocky timber There's nothin can be done, it's an issue with Bluetooth. There will be always latency. The latest Bluetooth 5.0 has much less latency. See if you can find some Bluetooth 5.0 or Bluetooth 4.1 headphones online.

rocky timber Mar 26, 2019, 10:16 AM

#

Then again, i just wasted money on headphones yesterday

#

Omggg

#

I hate my life

night cloak Mar 26, 2019, 10:17 AM

#

If you bought it only to play pubg, you might wanna return it of possible. Otherwise, that's an unfortunate.

rocky timber Mar 26, 2019, 10:17 AM

#

Well,too late for that

#

Thanks for the help anyways

night cloak Mar 26, 2019, 10:18 AM

#

You're welcome.

rustic swift Mar 26, 2019, 10:18 AM

#

Hi

grizzled lark Mar 26, 2019, 10:20 AM

#

Hello @rustic swift, How may we be your assistance?

trim trail Mar 26, 2019, 10:29 AM

#

No more beta pubgmobile?

grizzled lark Mar 26, 2019, 10:33 AM

#

Beta is unavailable for now, It will be back soon, @trim trail.

trim trail Mar 26, 2019, 10:37 AM

#

is there other discord for beta ? or how we can download the beta updates ?

grizzled lark Mar 26, 2019, 10:40 AM

#

@trim trail, Beta will be announced whenever it's been released.

gritty jacinth Mar 26, 2019, 10:41 AM

#

Change your Bluetooth code to aptx low latency or aptxhd low latency, I think ldac has a low latency mode too, but you're never have a good experience with wireless really

violet quail Mar 26, 2019, 10:43 AM

#

Is gifting is coming back?

grizzled lark Mar 26, 2019, 10:43 AM

#

@violet quail, We currently don't have any idea if that coming back.

night cloak Mar 26, 2019, 10:50 AM

#

Why wouldn't it come back, there's an achievement for it

dreamy vapor Mar 26, 2019, 10:56 AM

#

📎 FB_IMG_1553597730499.jpg 📎 FB_IMG_1553597736756.jpg

#

Please fix the server

spring void Mar 26, 2019, 10:58 AM

#

@dreamy vapor report bugs in #555492558428700682

night cloak Mar 26, 2019, 10:58 AM

#

UwU skydiving

nimble torrent Mar 26, 2019, 10:59 AM

#

Can you any badey halp me

night cloak Mar 26, 2019, 10:59 AM

#

Yeah?

wispy matrix Mar 26, 2019, 11:00 AM

#

that hotdrop is just too hot

dreamy vapor Mar 26, 2019, 11:01 AM

#

@spring void sorry forgot 😂

quasi crescent Mar 26, 2019, 11:01 AM

#

Hello, my account social media profile picture was removed from my account, along with many of my friends experiencing the same thing

#

Is this a glitch?

#

It seems to be only Facebook social media linked profile pictures that are being removed, as I have other social media friends who have retained their current pfp

night cloak Mar 26, 2019, 11:04 AM

#

@dreamy vapor I see free kills 👀 👀

spring void Mar 26, 2019, 11:04 AM

#

@dreamy vapor also write according to the format in #555492558428700682

dreamy vapor Mar 26, 2019, 11:06 AM

#

@night cloak all drowned bro

night cloak Mar 26, 2019, 11:06 AM

#

rip

dreamy vapor Mar 26, 2019, 11:06 AM

#

😂 😂

spring void Mar 26, 2019, 11:06 AM

#

@dreamy vapor @night cloak please dont go off topic 😑

dreamy vapor Mar 26, 2019, 11:07 AM

#

@spring void okay sorry my friend

#

👌

night cloak Mar 26, 2019, 11:12 AM

#

@quasi crescent I actually didn't hear of such bugs, maybe new bugs in town. Did you find any workaround yet?

quasi crescent Mar 26, 2019, 11:21 AM

#

@night cloak no, restarting the game and clearing cache does nothing

#

It appeared yesterday, if I recall correctly

night cloak Mar 26, 2019, 11:22 AM

#

Tried changing profile picture in Facebook? Also do you use any other login method other than Facebook? The profile picture is based on which login method you used last time.

quasi crescent Mar 26, 2019, 11:23 AM

#

It shows that many of my professional friends have turned their custom pfps from social media to the default gray one

#

It's not only me

night cloak Mar 26, 2019, 11:25 AM

#

@quasi crescent Let's forget about them for now. Try changing your Facebook profile picture, set the same picture. And see if that helps. Profile picture might take up to 6 hours to update if it's Facebook, or up to 3 days if it's Twitter. So after updating, check back in 6 hours and see if that fixed your issue.

spring void Mar 26, 2019, 11:27 AM

#

Is there any way to earn rename card for free?

quasi crescent Mar 26, 2019, 11:28 AM

#

Gotcha

night cloak Mar 26, 2019, 11:29 AM

#

@spring void You can earn 1-2 when you reach xp level 20. Another in between 41-45 xp levels.

blazing mantle Mar 26, 2019, 11:30 AM

#

May I know the reason why my account got banned???

night cloak Mar 26, 2019, 11:30 AM

#

You can also get it from crew challenge shop.

#

@blazing mantle "file claim"

spring void Mar 26, 2019, 11:30 AM

#

@night cloak thanks

blazing mantle Mar 26, 2019, 11:30 AM

#

I din file claim

#

But there was no response

spring void Mar 26, 2019, 11:30 AM

#

@blazing mantle reason is written on popup

blazing mantle Mar 26, 2019, 11:30 AM

#

did*

spring void Mar 26, 2019, 11:30 AM

#

@blazing mantle response will take time just wait

night cloak Mar 26, 2019, 11:30 AM

#

Then, you'll have to wait. It might take up to a month to get a reply.

blazing mantle Mar 26, 2019, 11:31 AM

#

The reason you have violated terms and conditions

night cloak Mar 26, 2019, 11:31 AM

#

Yes.

blazing mantle Mar 26, 2019, 11:31 AM

#

I just started an arcade match and then restarted my phone

#

And then when I again opened the game

night cloak Mar 26, 2019, 11:32 AM

#

We don't know what you did.

blazing mantle Mar 26, 2019, 11:32 AM

#

It displayed data has been changed and you have been logged out

neat ocean Mar 26, 2019, 11:32 AM

#

i agree it should specify the reason at the time of banning

blazing mantle Mar 26, 2019, 11:32 AM

#

And then when I again logged in, it says u hve been banned for 3650 days!!!

night cloak Mar 26, 2019, 11:32 AM

#

Data has been changed isn't ban. It's telling you to go back to Vietnamese or Korean version. @blazing mantle

blazing mantle Mar 26, 2019, 11:33 AM

#

But I live in asia

night cloak Mar 26, 2019, 11:33 AM

#

The game thinks you've played in either Vietnamese or Korean version.

blazing mantle Mar 26, 2019, 11:33 AM

#

Like seriously, I have been playing genuinely for 4 seasons

#

And now it says you have been banned for no reason

night cloak Mar 26, 2019, 11:34 AM

#

And there's nothing can be done about, I'm sorry, you'll have to create a new account.

blazing mantle Mar 26, 2019, 11:34 AM

#

What!!!

#

Create a new account???

fervent rock Mar 26, 2019, 11:34 AM

#

My account banned tf

#

Without reason

#

It says data has been changed game is disconnected

blazing mantle Mar 26, 2019, 11:34 AM

#

Exactly same here dude @fervent rock

fervent rock Mar 26, 2019, 11:35 AM

#

And then when I reconnect it's banned

#

For 10 years without reason

#

;_;

spring void Mar 26, 2019, 11:35 AM

#

@blazing mantle @fervent rock please avoid further discussion ban could not be lifted by duscord admins only option is to press file claim and wait

blazing mantle Mar 26, 2019, 11:35 AM

#

Exactly same happened with me just now

#

@fervent rock Mine too

night cloak Mar 26, 2019, 11:35 AM

#

@fervent rock @blazing mantle It simply means you've tried playing in Vietnamese version or Korean version. That's all we know. For further information, contacting customer support is only option.

summer crystal Mar 26, 2019, 11:35 AM

#

Hi . A friend of mine has PUBGM on the pc . And he keeps updating it and even reinstalled. Every time he starts the app it blocks at the loading and says "check for updates" .. it keeps over loading that msgs.

fervent rock Mar 26, 2019, 11:36 AM

#

@night cloak why would I use VPN?

spring void Mar 26, 2019, 11:36 AM

#

@summer crystal #emulator-support

night cloak Mar 26, 2019, 11:36 AM

#

@summer crystal Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

fervent rock Mar 26, 2019, 11:36 AM

#

Like seriously tf

summer crystal Mar 26, 2019, 11:36 AM

#

Oh ic

fervent rock Mar 26, 2019, 11:36 AM

#

I claimed

night cloak Mar 26, 2019, 11:36 AM

#

@fervent rock Not VPN*

summer crystal Mar 26, 2019, 11:36 AM

#

Thanks

fervent rock Mar 26, 2019, 11:36 AM

#

Waiting ;_;

blazing mantle Mar 26, 2019, 11:36 AM

#

@fervent rock Exactly same question...

fervent rock Mar 26, 2019, 11:36 AM

#

I don't play any other versions

#

Only 1 version

blazing mantle Mar 26, 2019, 11:36 AM

#

Why would I be playing in korean version???

#

I just play in global version

night cloak Mar 26, 2019, 11:36 AM

#

@fervent rock @blazing mantle Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

blazing mantle Mar 26, 2019, 11:37 AM

#

Hey, is there no way except in game support???

fervent rock Mar 26, 2019, 11:37 AM

#

So what we should do now? Lost our account and sit down?

night cloak Mar 26, 2019, 11:37 AM

#

Nope.

blazing mantle Mar 26, 2019, 11:38 AM

#

What am I supposed to do now???

#

The statistics are gone

fervent rock Mar 26, 2019, 11:38 AM

#

When will I get reply? Any specific time?

spring void Mar 26, 2019, 11:38 AM

#

@fervent rock can take some weeks

night cloak Mar 26, 2019, 11:38 AM

#

Create a new account, as there's no other way to get the ban lifted before the given time period.

blazing mantle Mar 26, 2019, 11:38 AM

#

@fervent rock They are saying it would take upto 1 month sometimes

fervent rock Mar 26, 2019, 11:38 AM

#

1 month for reply?

#

What

night cloak Mar 26, 2019, 11:39 AM

#

For ban queries, yes.

fervent rock Mar 26, 2019, 11:39 AM

#

It's a game glitch and we are punished

blazing mantle Mar 26, 2019, 11:39 AM

#

I think it's a server issue

fervent rock Mar 26, 2019, 11:39 AM

#

Without any proper reason

night cloak Mar 26, 2019, 11:39 AM

#

You're out of luck.

fervent rock Mar 26, 2019, 11:39 AM

#

This is bad

night cloak Mar 26, 2019, 11:39 AM

#

Please move to #chat.

neat ocean Mar 26, 2019, 11:39 AM

#

dont discuss here

blazing mantle Mar 26, 2019, 11:39 AM

#

If I am not wrong there would be many people

night cloak Mar 26, 2019, 11:40 AM

#

@blazing mantle Please #chat.

fervent rock Mar 26, 2019, 11:40 AM

#

So is there no other way?

night cloak Mar 26, 2019, 11:41 AM

#

The truth, there's no way.

neat ocean Mar 26, 2019, 11:41 AM

#

email then they will reply

fervent rock Mar 26, 2019, 11:41 AM

#

;_;

#

Okay should I email?

night cloak Mar 26, 2019, 11:41 AM

#

Email support was discontinued.

neat ocean Mar 26, 2019, 11:41 AM

#

when @night cloak

night cloak Mar 26, 2019, 11:41 AM

#

Like 5 months ago.

blazing mantle Mar 26, 2019, 11:42 AM

#

I have been waiting since an hour for their support

neat ocean Mar 26, 2019, 11:42 AM

#

i know season 4 i had a problem it was solved by email

blazing mantle Mar 26, 2019, 11:42 AM

#

I still got no response

night cloak Mar 26, 2019, 11:42 AM

#

@blazing mantle We cannot help you if you don't get a reply. Please move to #chat for further discussion.

neat ocean Mar 26, 2019, 11:43 AM

#

i want to know Midasbuy is it offical or fanmade

night cloak Mar 26, 2019, 11:44 AM

#

It's official.

neat ocean Mar 26, 2019, 11:44 AM

#

is pubg mobile api out then?

night cloak Mar 26, 2019, 11:44 AM

#

Not to public.

neat ocean Mar 26, 2019, 11:44 AM

#

when to public

night cloak Mar 26, 2019, 11:44 AM

#

There's no information.

neat ocean Mar 26, 2019, 11:45 AM

#

why cant i buy from payment method then its only redeem code option

night cloak Mar 26, 2019, 11:46 AM

#

Midasbuy is longer available in a few countries including India. @neat ocean

neat ocean Mar 26, 2019, 11:46 AM

#

thank you for support

night cloak Mar 26, 2019, 11:46 AM

#

You're welcome.

#

Actually, they just removed the paytm option.

tardy ocean Mar 26, 2019, 11:48 AM

#

@night cloak @night cloak how has this expired

📎 image0.png

night cloak Mar 26, 2019, 11:48 AM

#

What do you mean?

tardy ocean Mar 26, 2019, 11:49 AM

#

It says expired can’t get rewards from it

night cloak Mar 26, 2019, 11:49 AM

#

What's wrong with it?

tardy ocean Mar 26, 2019, 11:49 AM

#

📎 image0.png

#

@night cloak

night cloak Mar 26, 2019, 11:49 AM

#

That item only lasts for a day.

tardy ocean Mar 26, 2019, 11:49 AM

#

Okay

rustic ridge Mar 26, 2019, 11:58 AM

#

Help!

#

How Can I Buy Royal Pass ?

fickle marlin Mar 26, 2019, 12:03 PM

#

Uc glitch users , what happened to their account

neat ocean Mar 26, 2019, 12:03 PM

#

nothing

#

ingame shop online?

#

uc purchase?

lucid dawn Mar 26, 2019, 12:05 PM

#

i want m416 skin is there any solution (not frm achievement)

night cloak Mar 26, 2019, 12:05 PM

#

Buy it @lucid dawn

#

Or open crates

lucid dawn Mar 26, 2019, 12:05 PM

#

where .?

night cloak Mar 26, 2019, 12:06 PM

#

There's one for like 1200 uc or so

#

Wait

#

Let me check

lucid dawn Mar 26, 2019, 12:06 PM

#

i'm ready to give uc upto 500-600

#

i just search it on luckyshop but there is a trail version i need permanent skin any solution ..??

surreal turtle Mar 26, 2019, 12:08 PM

#

@fickle marlin what do you want to happen
?

night cloak Mar 26, 2019, 12:09 PM

#

Sorry they removed it @lucid dawn
This skin used to be available a few updates back for direct uc

#

📎 Screenshot_2019-03-26-17-38-28-541_com.tencent.ig.png

lucid dawn Mar 26, 2019, 12:12 PM

#

ok bro leave it

#

thankz@phil

sullen pollen Mar 26, 2019, 12:16 PM

#

How long does the support in the game client respond?\

fervent rock Mar 26, 2019, 12:21 PM

#

@night cloak Is using Hotspot to play not allowed?

night cloak Mar 26, 2019, 12:21 PM

#

@fervent rock It's allowed.

sullen pollen Mar 26, 2019, 12:22 PM

#

How long does the support in the game client respond?

spring void Mar 26, 2019, 12:22 PM

#

@sullen pollen it varies

fervent rock Mar 26, 2019, 12:23 PM

#

So how my account banned tf

spring void Mar 26, 2019, 12:24 PM

#

@fervent rock please contact customer service no more discussion here

weary cosmos Mar 26, 2019, 12:26 PM

#

📎 Internet_20190326_212457_3.jpeg.jpg

#

when pubgm vikendi footprint update?

vital sluice Mar 26, 2019, 12:33 PM

#

We don't have information regarding that, @weary cosmos.

pastel cloud Mar 26, 2019, 12:35 PM

#

Bro any news about for 8100 uc glitch is banned accounts ????

grizzled lark Mar 26, 2019, 12:42 PM

#

Not yet, @pastel cloud.

solemn dock Mar 26, 2019, 12:50 PM

#

We can purchase uc not right?

#

Now*

grizzled lark Mar 26, 2019, 12:51 PM

#

@solemn dock, Cannot.

solemn dock Mar 26, 2019, 12:52 PM

#

Still?

grizzled lark Mar 26, 2019, 12:52 PM

#

Yes.

spring hill Mar 26, 2019, 12:52 PM

#

You can purchase UC now. It's fixed.

solemn dock Mar 26, 2019, 12:53 PM

#

Ok thx

#

Yeah i tried its fixed

old stream Mar 26, 2019, 12:55 PM

#

500+++ping in asia server... @vital sluice

📎 image0.png

vital sluice Mar 26, 2019, 12:57 PM

#

Change your internet connection or WiFi connection, @old stream. If it doesn't help then repair the game in the login page.

old stream Mar 26, 2019, 12:57 PM

#

Thanks

spring void Mar 26, 2019, 1:12 PM

#

@vital sluice 2gb ram and 4 g connection but still i face about 600 ping is there any solution?

night cloak Mar 26, 2019, 1:13 PM

#

2 GB of RAM is probably the reason.

#

Yet again, it could be your connection.

#

Ram connection with ping 😶 😶

spring void Mar 26, 2019, 1:14 PM

#

@night cloak what should be the ideal speed?

#

@night cloak could it be the region and the server?i am in pakistan and play on asia?

night cloak Mar 26, 2019, 1:15 PM

#

Low RAM makes the game choppy, hence the lag, probably, @night cloak.

#

Region wouldn't cause 600 ping.

#

It's either your internet/cellular connection is weak, or it's just the game.

spring void Mar 26, 2019, 1:16 PM

#

@night cloak ok

#

Thanks

sharp oyster Mar 26, 2019, 1:17 PM

#

Can anyone help me? I can't open my PUBGM..

#

It keep crashing and made me quick..

#

quit*

#

and i just litelary played it few hours ago

night cloak Mar 26, 2019, 1:17 PM

#

Clear cache, restart device, reinstall game

sharp oyster Mar 26, 2019, 1:17 PM

#

@night cloak

#

doesn't help phil

spring void Mar 26, 2019, 1:18 PM

#

@sharp oyster did you download from the store officially?

#

Or may be linked to your device specs @sharp oyster

sharp oyster Mar 26, 2019, 1:18 PM

#

yea idid

#

at App Store

#

and im using Ip 6+

#

@spring void

night cloak Mar 26, 2019, 1:20 PM

#

How much space does your device have left?

#

@sharp oyster

#

Is gifting coming back @night cloak

#

Gifting?

#

I am not sure about that.

#

@night cloakhow can i contact mobile pubg customer service

storm flumeBOT Mar 26, 2019, 1:30 PM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak Mar 26, 2019, 1:32 PM

#

@vital sluice You got any idea about gifting ?

snow valve Mar 26, 2019, 1:32 PM

#

Hey I have a Bluetooth headphones whenever I connect it and play pubgm the sound comes delay in it @night cloak

#

So it's a bug or what?

vital sluice Mar 26, 2019, 1:33 PM

#

If is currently not available as said in pinned message, @night cloak. We don't know when it will be available right now .

snow valve Mar 26, 2019, 1:33 PM

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Plz tell

night cloak Mar 26, 2019, 1:33 PM

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It has been reported before, @snow valve.

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And yes, it is a bug.

snow valve Mar 26, 2019, 1:33 PM

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Ok

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I thought it's fault of my headphones

vague onyx Mar 26, 2019, 1:34 PM

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Any ideas when will the gifting section be functional again

snow valve Mar 26, 2019, 1:34 PM

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@vague onyx 1 week (maybe)

vague onyx Mar 26, 2019, 1:35 PM

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Oof

night cloak Mar 26, 2019, 1:37 PM

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@vague onyx That feeling -_-

📎 Screenshot_2019-03-25-11-30-26-413_com.tencent.ig.png

vague onyx Mar 26, 2019, 1:52 PM

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@night cloak
Lol ikr

mental yarrow Mar 26, 2019, 2:03 PM

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So I've emailed pubg Customer support in regards to a copyright claim (ref Carnival call lobby music) does anyone know if this is a known issue?

📎 Screenshot_20190318-223818_Gmail.jpg

last field Mar 26, 2019, 2:11 PM

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Hello PUBGm Devs. I want to know that what happens to Those ID's ? who use the recent trending trick using everyone and got Free UC from playstore,Pubg.

night cloak Mar 26, 2019, 2:13 PM

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Nothing @last field

wispy matrix Mar 26, 2019, 2:15 PM

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@last field nothing yet

supple junco Mar 26, 2019, 2:20 PM

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i want know how get money for pass

viscid matrix Mar 26, 2019, 2:23 PM

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Hello

storm flumeBOT Mar 26, 2019, 2:23 PM

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Please read this channel's pinned messages for further information, @last field:

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

viscid matrix Mar 26, 2019, 2:23 PM

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I have a question

night cloak Mar 26, 2019, 2:23 PM

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What is it?

viscid matrix Mar 26, 2019, 2:23 PM

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Where can e buy this?

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📎 image0.png

night cloak Mar 26, 2019, 2:23 PM

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Crates

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It was in crates a while ago

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With the blood and bones M16

viscid matrix Mar 26, 2019, 2:24 PM

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Which?

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I don’t see it

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And I think e see all crates

night cloak Mar 26, 2019, 2:28 PM

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It was there @viscid matrix

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It's been removed now

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It'll probably come back with 'The Fool - M416' skin

rose flint Mar 26, 2019, 2:32 PM

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So uhm I don't know if this is already on the work but I can't gift stuff to people with UC.. Is it still a problem regarding the uc exploit? Do we have any info on when or if it's being fixed?

night cloak Mar 26, 2019, 2:41 PM

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Read pinned msg @rose flint

rose flint Mar 26, 2019, 2:44 PM

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Sorry I'm from the phone and didn't check it. thanks btw :)

dense parrot Mar 26, 2019, 3:01 PM

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Any one else facing freeze issue on vikendi map when the plane appears before landing?

near token Mar 26, 2019, 3:02 PM

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Anybody here to help

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Plzzzz

spring void Mar 26, 2019, 3:02 PM

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@near token what seems to be the issue

near token Mar 26, 2019, 3:02 PM

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Ok wait

static sluice Mar 26, 2019, 3:03 PM

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Hi

near token Mar 26, 2019, 3:03 PM

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📎 unknown.png

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What is this

static sluice Mar 26, 2019, 3:04 PM

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@everyone
How can i get back my customise control if i have change my device

spring void Mar 26, 2019, 3:04 PM

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@near token use #emulator-support

near token Mar 26, 2019, 3:04 PM

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Oukkk

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Sryyy

spring void Mar 26, 2019, 3:04 PM

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This is only for mobile

near token Mar 26, 2019, 3:05 PM

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Bt i m not seeing that section

spring void Mar 26, 2019, 3:05 PM

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@static sluice i think you need to set it again

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@near token go to #504819353049628683

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And react to get the emulator role

static sluice Mar 26, 2019, 3:05 PM

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@spring void but i have save it

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Bro

spring void Mar 26, 2019, 3:06 PM

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@static sluice if it doesnt automatically switches on you have to set it again

static sluice Mar 26, 2019, 3:06 PM

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Ok

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@spring void can i complain in help section in game

spring void Mar 26, 2019, 3:07 PM

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@static sluice yes feel free to do so

static sluice Mar 26, 2019, 3:07 PM

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@spring void but they are not replying

tacit mountain Mar 26, 2019, 3:07 PM

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When canted sight will be available in pubg mobile??

static sluice Mar 26, 2019, 3:07 PM

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@tacit mountain dont know

spring void Mar 26, 2019, 3:07 PM

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@tacit mountain there is no specific date for updates yet

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@tacit mountain keep an eye on #news

near token Mar 26, 2019, 3:08 PM

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@spring void where is emulator support section

tacit mountain Mar 26, 2019, 3:08 PM

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@static sluice @spring void thanks

static sluice Mar 26, 2019, 3:08 PM

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@spring void the help section is not replying

spring void Mar 26, 2019, 3:09 PM

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@near token go to #504819353049628683 , then react to the message with 🇪

static sluice Mar 26, 2019, 3:09 PM

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@spring void i have send them message 5 days ago

spring void Mar 26, 2019, 3:09 PM

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@static sluice they take time just wait

rich pond Mar 26, 2019, 3:09 PM

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can anyone plz give the pubgm contact email

spring void Mar 26, 2019, 3:09 PM

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@rich pond there is no email, use customer support

near token Mar 26, 2019, 3:10 PM

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@spring void where is emulator support section....

spring void Mar 26, 2019, 3:10 PM

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@near token dm

rich pond Mar 26, 2019, 3:11 PM

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yap dm me too

merry sandal Mar 26, 2019, 3:12 PM

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You can contact the Customer Support in-game, @rich pond.

rich pond Mar 26, 2019, 3:12 PM

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how can i contact with them for my problem

solemn dock Mar 26, 2019, 3:13 PM

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why the crates won't give any precious stuff till my journey since 1 year I only got 1 legendary and 1 epic every time I do it gives me shoes or other stuff that I already have

spring void Mar 26, 2019, 3:13 PM

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@solemn dock its just random

quartz oriole Mar 26, 2019, 3:16 PM

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Pubgm is it possible for y'all to make an African server on your game would be much appreciated

spring void Mar 26, 2019, 3:16 PM

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@quartz oriole send suggestions to customer service in gamr

blazing mantle Mar 26, 2019, 3:21 PM

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@near token did u also got banned suddenly bro??

near token Mar 26, 2019, 3:21 PM

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Yes bro

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Acount freeze

blazing mantle Mar 26, 2019, 3:21 PM

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What message are u getting??

near token Mar 26, 2019, 3:21 PM

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@blazing mantledm

blazing mantle Mar 26, 2019, 3:21 PM

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Banned for 3650 days?

quartz oriole Mar 26, 2019, 3:22 PM

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@spring void ok thanks I'll do that then

keen solar Mar 26, 2019, 3:23 PM

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why is it taking ten fkn minutes for a match

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Jesus

fallow lynx Mar 26, 2019, 3:24 PM

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@torn coral

safe mica Mar 26, 2019, 3:28 PM

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hey

weary anchor Mar 26, 2019, 3:29 PM

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Can anyone help me
My friend have a problem with the Tencent Gaming Buddy emulator Freezing and Temporary Ban for 26th May 2019.

safe mica Mar 26, 2019, 3:29 PM

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can anybody tell me

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when does discord removes offline section from a server? @night cloak

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@lime juniper

spring void Mar 26, 2019, 3:31 PM

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@weary anchor use #emulator-support

weary anchor Mar 26, 2019, 3:31 PM

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Ok

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Thanks

keen solar Mar 26, 2019, 3:32 PM

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📎 image0.jpg

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so fk stupid

spring void Mar 26, 2019, 3:32 PM

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@keen solar report in #555492558428700682

night cloak Mar 26, 2019, 3:32 PM

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No idea, @safe mica.

safe mica Mar 26, 2019, 3:32 PM

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hm

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can u ask a discord manager or something?

night cloak Mar 26, 2019, 3:33 PM

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You're playing emulator, @keen solar?

keen solar Mar 26, 2019, 3:33 PM

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no

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20 minutes and nothing

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pubg will be nothing but crickets if you cant fix basic stuff

rich pond Mar 26, 2019, 3:35 PM

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@blazing mantle i also get banned for 3650 days but why

keen folio Mar 26, 2019, 3:38 PM

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WE NEED PUBG EMULATOR FOR PS4 , we also have Internet browser in ps4 please I really want to play pubg mobile is ps4 😭😭☹️

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In ps4 *

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@vital sluice PLEASE WE NEED EMULATOR FOR PS4😞

spring void Mar 26, 2019, 3:40 PM

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@keen folio seems impossible but use customer service in game for suggesting

storm flumeBOT Mar 26, 2019, 3:40 PM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

keen folio Mar 26, 2019, 3:47 PM

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Okay

desert garnet Mar 26, 2019, 3:51 PM

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I get this error many times today. what does it mean? ty

📎 received_431850420884361.jpeg

vagrant dew Mar 26, 2019, 3:52 PM

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@desert garnetmeans u canceled the log in process

desert garnet Mar 26, 2019, 3:53 PM

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oh maybe.. ty 👌

solemn magnet Mar 26, 2019, 3:58 PM

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If I get banned I get banned but why do u have to put 5000£ in this game to even get a skin

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Like the new car skin does it cost the same amount as the real car in real life?

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Talking about the marado

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??

fallow crystal Mar 26, 2019, 4:00 PM

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@solemn magnet they need money to work on servers n game it self pay devs etc

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@keen folio PUBG is already on PSN, it's just 30$.

solemn magnet Mar 26, 2019, 4:04 PM

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How much money?? Like wtf when I even complete and achievement or get a crate I don’t even feel exited to open it’s to the point where I can’t be bothered cause I know I’m ganna get nothing.. it’s the most thing I hate about this game

rustic ridge Mar 26, 2019, 4:04 PM

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When Is In Game Purchase Available ?

night cloak Mar 26, 2019, 4:05 PM

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It's available @rustic ridge

rustic ridge Mar 26, 2019, 4:05 PM

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@night cloak Really ?

night cloak Mar 26, 2019, 4:05 PM

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I guess

solemn magnet Mar 26, 2019, 4:05 PM

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@rustic ridge if ur a billionaire feel free to spend money into this game it costs u the amount to buy a real car in real life

fallow crystal Mar 26, 2019, 4:05 PM

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its based on luck most of time. since they're hungry for money if it was like getting mythic/legendary item every time without luck they wouldnt make as much money.

rustic ridge Mar 26, 2019, 4:06 PM

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Please Tell me ?

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😥

solemn magnet Mar 26, 2019, 4:07 PM

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Ye but like no one in the world rn I believe has the marado skin is that luck?

fallow crystal Mar 26, 2019, 4:07 PM

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its same as ros

paper rose Mar 26, 2019, 4:09 PM

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Did Gifting System Is Available Now?

night cloak Mar 26, 2019, 4:09 PM

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Nope.

paper rose Mar 26, 2019, 4:10 PM

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@night cloak any news from when it will be active?

night cloak Mar 26, 2019, 4:10 PM

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Hey @night cloak , any idea on how to fix pfp bug? I've been waiting 2 weeks for my pfp to change and nothing is happening.

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Nothing yet @paper rose

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Did you relogin with that social media @night cloak

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yes

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tried that with multiple devices tho

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Hmm sorry no idea

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..

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You can report it in #555492558428700682

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Which won't do anything but.. still

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lmao

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It is better to try again to change it, @night cloak.

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tried that aswell, 5 days ago. @night cloak