#questions
1 messages · Page 382 of 1
Hellp
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@vital sluice oh! I got it!
hey
@low pond what’s the problem
whts the benifits of joining this discord????
sorry. ...i have no problems regarding the game...tq
Ok
gn
We don't have exact time and date unfortunately regarding the rank season.
When will next season start
Same answer to this question above.
@neat gust 21st
Aight
Announced by pubgm japan on twitter
Hello, my account has been suspended in Pubg Mobile which follows this ID 529913618 but there is some error in stopping the account. If you have entered the rules of the game please send the video you have made by breaking the rules of the game system or you use any kind of cheating and please check the account and review this Especially because I am legal and did not use any kind of cheating and also please send the video you have done by breaking the rules and rules of the game and cheating if there is any of this please take into account @glacial kindle
Please refer to FAQ 2.9 in #481198147478224896 for further information, @sleek pagoda. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
When does next season start ?
@onyx tangle 🐍
Max game time 8 minute its not snake
Bought 2 lots of UC and its charged me for it, but I haven’t received the UC. @lime juniper
If it is not delivered within the next hours, please contact the customer service.
Okay cool
Where to check crew invites? Because my friends cant invite me and it's that im already invited but i didnt get that invitation
?
@lime juniper
Tjena
Teddybjörn bög
PUBGM Favouritism.
They only allow people who buy things to win.
When is the new fudging season im pissed, ” season enda on 18 mars” IF the season ends on 18 th mars then it should start on 18h mars or other case 19th
Now people saying 21 mars
Wtf
@dry pasture Tencent are money hungry. Always expect to find some purchase issues from them.
No confirmation email after registration at club open.. Any help? @vital sluice
@night cloak there’s always been a gap. NFL seasons are months apart. No need to be salty
@night cloak Royale Pass Season will end on 18th March. There's still 4 hours left. And there's no information when Season 6 will arrive.
@tidal mountain It should arrive within 48 hours.
I need help .. is there any official who can help me ?
@oak coyote No official, but may I know your issue?
I cant login from one specific account in pubg mobile ... The game crashes ...
@oak coyote Facebook?
Yes
It's actually a bug, did you add any other login method to the game?
Use that meanwhile they fix the issue. Developers are aware of the issue.
No .. i cant loging from that too .. game crashes
That's absolutely weird. Did you try to clear data? Also can you be specific exactly when your game crashes? @oak coyote
On loading screen it crashes ... I reinstalled 3-4 times .. tried different versions too .. tried emulator too .. i tried everything possible ...
@oak coyote You're on Emulator?
And Emulator crashes at the same place?
Is it only with your account? Did you try to login in a guest profile?
I can play in all other accounts .. like guest account .. my brothers twitter account and others .. this problem is for only ONE SPECIFIC ACCOUNT
Game crashes only when i try to login from this account
This account
I tried to reach customer support but no use
@oak coyote That's unheard of. Until now it was a problem with Facebook only, not sure if it's a problem with Play Store now.
I need help my teammate cant join the crew
he's signed up with us for the qualification round for $2million tournament
hes not in a crew but everytime he tries to join it says hes already in a crew
@crisp jetty It's a bug, they cannot join unfortunately, you'll have to recreate a new crew.
so i make new crew?
Yeah.
Make sure to warn him to accept the first time. This bug starts when you mistakenly cancel the first invite.
Can i recover that account ?
No evidente of it being urs right no furl?
Evidence*
@oak coyote That is very unlikely gonna happen. But you can contact customer support in game. They just takes time to reply. But if you keep bugging them, they'll reply fast.
I am afraid I do not remember such things, @clever inlet.
I will try bro .. thNks
Hello i need help
Yes how can I help?
My account got banned after last update and i send my My problem for gm and he is not help me for now
I have not made any mistake in the game
we dont have any developers here. no one can unban your account from here. ;-;
I have been playing since it was launched on mobile
all you can do is file claim from the option given in the game
😢💔
😐
We unfortunately can not help you with your ban, we are no way affiliated with tencent. You can only file a claim or contact customer support.
I do that and no one Cares about my problem
they may take few months to do something
@forest wadi they will reply soon.
how long is your ban duration?
Stay patient
10 year @wispy matrix
😐
i would suggest you to start with a new account. very less chance for your account to be unbanned
@night cloak were you facing issues with your game, I saw your messages and it seems like you were annoyed by something.
Dayum what happened to this game? I can't login my account too
@jaunty wind could you explain the problem in detail please.
What is the ‘One specific account’?
When I'm logging in my facebook the game will crash at loading screen. But when I'm using guet or other account it's proceeding
Well for now your only solution is to use the guest account or your other linked account, I believe a few people have been having the same issue
Actually I think I'm the first one who experience the problem it's been 1month since the last time I opened my account
@humble marten season 5 ends today and season 6 should come out soon
Hi Looking For A Help..
@jaunty wind again, a few people have the same problem
Will they patch this?
@jaunty wind I don’t have info on that unfortunately make sure to look at pinned messages in this channel and also #news
@long trellis give me 1 minute I’ll see how I can help
@long trellis go to information in clan then you should be able to click on your clan name and change it.
Wait
you can use paint to color any item irl 😐
jk, paint is one of the things you need to upgrade your weapon skins, like you need paint & material to upgrade your m416's ice skin. i forgot skin's name. ;-;@upper void
Where can i get material?
from shop
hex is online but i doubt he will come :/
Hmmm
@long trellis?
Can i file a report for players teaming in solo
Or doing a mission
I found 4 players teaming in solo
They did dead eye achievement
Wat is that
Idk report him for cheating ?
Done that as well
When is season 6 gonna start? European time
@night cloak pubg sent me a notification about today is the last day so u might take it as today is the last day
@rose flint bug has been reported to devs, hopefully will be patched in next update.
@night cloak season 5 ends today, season 6 coming soon! (I don’t have info on date)
@plush sail you must have video evidence of people teaming in solo,
@plush sail explain special character’s
Is it possible to spectate your friends from the friend list?
Why?
There is no such option available, @night cloak.
I have footage they did deadeye achivment
I saw them in prep
All four same clan
Teamed in solo
Please report them to the customer service, @plush sail. It is enough to provide the evidence which contains their usernames.
No need.
Hey can we spectate our friends while waiting cause they're busy in match.
Not if you are in the main menu, @night cloak.
I mean while they're matching with someone else
Where are you while they do that?
In main menu
Then no; you cannot. You must join them as normal and die to be able to spectate them.
@night cloak no
This game has been around for a year and we still have people asking that question?
When will start the new season?
Well I am new
It is possible that they joined recently, @dry pasture.
Yesh
Keep an eye on official announcements, @fiery zodiac. Most likely in a few days.
Also, customer service didn’t do anything about not receiving my UC. It’s been over 6 hours @lime juniper
They will reply as soon as possible, @dry pasture. You should contact Google or Apple support as well.
Tf is this
Please refer to FAQ 3.3 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @pearl thicket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ohhh thanks🙌
Nothing to thank for at all, @night cloak. Should you have any other questions, concerns or inquiries, do not hesitate to ask.
I am just new and curious about it if I will have any question in future I will ask them asap
Do enjoy the game.
Most likely in 38 minutes, which technically is tomorrow. We will have to wait and see. Regardless, the royale pass season does not start yet.
the official twitter of pubgm japan confirms that the S6 come out on 20th I do not know if it will be the same for the English version
Exactly, @rain wraith; which is why we must wait and see.
Good to hear that the issue is resolved, @pearl thicket.
Well I'm not sure if it will happen again or why it even happened in the first place. @lime juniper
Are you playing on emulator?
So you play on mobile?
Yes @lime juniper
Please read the pinned messages in this channel carefully, @pearl thicket. If you are sure that none of them apply in your case, you should contact the customer service for clarification.
If we may ask, where do you live?
The home of world war champs x2. America
How stable would you define your Internet connection?
Have you used any ad-blocking software?
I don't even know what that is
I'm not to tech savvy lol
I'm just a old dude who games
Is that apps to block ads @lime juniper
Yes. If you have not used any of those, do not worry about it.
Yea i don't
You should definitely contact the customer service and ask for a clarification.
They will reply as soon as they can. Remember that they receive very many requests on a daily basis.
You can; however, it will not make us able to assist you any further with this case, unfortunately.
Wait Your turn please @night cloak
I am
I read it, @pearl thicket. Fortunately, the suspension was very short.
They will hopefully reply soon.
Please provide a screenshot of the issue, @night cloak.
Ok one sec
Ten minutes, most likely, @pearl thicket.
Nothing to thank for at all, @pearl thicket. We wish you a most pleasant day and the very best of luck with your case. Should you have any other questions, concerns or inquiries, do not hesitate to contact us again.
💪
What happens if they visit their own crew section, @night cloak?
It says this
If the player you invited checks their own crew section?
What about checking their inbox?
What about clicking Crew Shop?
One sec hes goin
Guys why am I always getting paired up with Arabic people? I'm originally from the Netherlands, have the Dutch flag and put mic on English.
Or is it because alot of players play from those counties?
@lime juniper it takes him to the shop
Yes, that is the reason. You can also take a look at the language settings when configuring a match, @severe drum.
I have it always on English. When I select 2nd language English it's not possible
@severe drumwait your turn
This is weird, @night cloak. What about creating a crew and leaving it again? As long as it is free to create one.
@lime juniper we dont have the time
Ok
When is season 6 here?
Please dm or tag me with a solution for this I'm going to sleep now @lime juniper
Season 5 ends in a few minutes or hours, @lavish prawn. The season 6 battle royale pass will be launched soon.
I am afraid I do not know any other tips, then, @severe drum. Maybe @night cloak does.
Okay thank you
Okay let him just tag or dm me
What server are you playing on, @severe drum?
Eu
@lime juniper is season 5 ending today?
It appears that it ends in eight minutes, @pearl perch. But do not count on this.
You can try to switch to a different server and see whether that helps, @severe drum. But generally there is not much to do about this.
Not season 6, @lavish prawn. You need to wait a few days for that.
Okay
When is the season ending? 18th or 19th?
yeah ^, wasn't it suppose to end a hour ago
20 minutes more till the end of 18th UTC hits
im not sure about est hmmm
oh okay
Even tho my results r hidden, people can still see it ,, It is annoying,, is there any fix ?
Anyone know when the update will come
Nope
@tranquil gorge update on 20th and s6 on 21st
@night cloak ya that ia bug after 0.11 update..
Season hasnt ended yet?
@fallen anvil yup.. RP is closed
But can collect xp yet
hey so kind of weird question
is it possible to get overachiever without completing the "Complete the following set" ones
like any of them
No
Lol
I just came to see how many people ask about the S6 lol, next season come out 20-21th
Xd
I be get 4000+ reedem points,and i dont be know when season end
I dont buy anything with that
Season is ended
Can i buy anithing now
Update will come on 20 nd s6 21st
Game need to tell when season start
ShadowCow#9528 yes, I have overachiever, without purchasing anything
@young void its official now
When will season 6 begin?
@severe drum Unfortunately English is the default language. If you don't select any, it will be counted as English. So, even you set it to English, people from Arab countries, who didn't select Arabic as their primary language will be matched with you. Just wait for MENA server to launch and they'll move to that region.
Oh, never mind my question.
@little yacht There's no ETA. It will start anytime this month.
@night cloak tomorrow's good. 😌
You can only assume :p
The next season should start a few days after the previous season ended.
Usually under a week.
The season hasnt ended yet so wait 😂
When new season comes? @night cloak
@stray roost Within a week.
@night cloak The next season should start a few days after the previous RP season ended.
Wsup kid
@gentle portal Aloha! How can I help you?
La porte
@rain wraith That's some nice information 👍
It means the update will arrive in 2 days.
@rain wraith really? that's awesome. if you have time, mind dming me a list of what you dont have done other then the sets
Hello, i have a missing crate which I missed to collect from s5 (the S5 button which was next to the motorcycle on top right main screen) Can I get it now note that the S5 button disappeared :(
also if i contacted them will I get a reply to get it solved? ty
@desert garnet No, the event is over, you had 2 months to get it. What were you doing?
tiers reset when rp does correct?
There's no information about that at the moment . Tier reset will happen this month, date isn't mentioned in-game.
oh.. I thought they reset together
You giya ralking about the season crate?
It may or may not, @junior rune. We just don't know it sadly.
Season6 start is March 21st there are sources confirming it showing the actual data source.
If so the crate will come when next rp is out
@night cloak was a mistake from my brother. so cust. support wont help? 
@desert garnet I don't think so. It's gone.
i have a couple questions about my account and i am definitely gonna need help
@vital sluice oh alright, thanks
@winged panther whats wrong? :0
well i lost my pubg account awhile ago due to facebook and i have tried for months now trying to get it back
i wouldnt care if i hadnt spent money but i spent at least $200 on that account
i could care less about my stats its more of my account with the money i spent on it

try contacting customer support in order to retrieve your account. As for the money spent on it, the TOS states that money paid is not refundable @winged panther
yeah ik that i just mainly want that account back
There's nothing we can really do about that here, unfortunately, @winged panther.
i went to customer service or whatever i just needed to know where to go
@haughty cypress are u a girl or a guy?
girl lmao @main axle
@main axle 17, and move to #chat please
Am I ranking right now or not? It always confuses me. If I push my FPP to crown V I will have crown V or still diamond?
Nice pfp buddy @night cloak
So until the rank reset will come I’m ranking right?
@night cloak cool thanks
Yup I saw update message.
@junior rune yp update will come 20
where is that said though
Just open the game
alright ty
Hello guys 🤜🏼🤛🏼 who can I talk to for my banned account to be returned which was banned by mistake ? I tried PUBGM in game support, tried also there official e-mail, tencent e-mail as well. Will be very thankful if you provide some sort of information because I tried everything.
@quasi perch I think the wrong chat.
#media ?
And sanhok gives less points because of short time of match
If you kill same amount on Erangel you will have more points
Hmm .. that's a point .. imma tell it to my friend [ who posted this in his story ] @polar turtle
I am streamer and have biggest group in my country of this game. I also had 4 conqueror titles and spend too much money, time, energy on that account for everything I also play from the season 1 was 70 LVL and had never ever in my life violated any of the rules of the game. I really need that account back it means a lot to me so I need some advice
@polar turtle
And it’s not about camping. Just surviving and using brain.
@night cloak really. You only can contact to game support. Nobody can do anything here about it. 🤷♀️
You can try to send them link to your stream records also. Maybe that will help.
I also wrote letters to Korean PUBGM support on email and they told me that i was 1000% right and if I was there client and not European serve player they would have unbanned me which sucks pretty much and means that European PUBGM support system is too bad
Not trying to offend or nothing
, but if the rp is planned to lock on the 18th why wait 2 days after to push the update. Or do you all just want a break in between
suggestions can be sent to the in game customer service @junior rune
@night cloak your only hope is really just in game support. Just keep spamming them with the issue and they will eventually reply
was just a question for any staff who might know
Merhaba! Benim hesap engellendi onun sebebi ne? 900ms vardi internedim kötüydi ve oyun ortasinda bann yedim! Lutfen yardim edin 2 ay bann yedim ve Crew icin kayit olduk biz acil hesabimi acmaniz lazim yoksa Crew katilamam... 2 ay beklemez Crew dogru demi?! Oyundaki id 530750221 lutfen hesabimi aciniz lutfen! Crew icin lider benim yani ben gelmezsem baskalarda giremez! Eski sezonda aynisi oldu bana, internet kötuydi ve 19 kill aldim ve bann yedim. Yazdim cevap yoktu sizden! Ben anlamiyorum internet kötu olsa böyle engelliyorsaniz o kadar hile var oyunda onlari neden engellemiyorsunuz?? 3gun sonra Crew basliyo o zamana kadar hesabimi geri verin lutfen! Oyundan sovudum resmen! O kadar para yatiriyorum ve gelipte sonunda böyle engelliyorsaniz benim hesabi artik ne diyicem bilmem
we cant help a problem described in any language that isnt english @last fjord
looks like you got banned :/
🤦
even if you downloaded the game from the store, it will unfortunately not remove the ban
So ban my device or acc?
account
sadly, that is the case
your only choice is to play on smooth graphics
when the game gets updated, it puts new things in which may not be optimized for your device. you have no choice but to play it on lower graphics @night cloak
Hmm but now in smooth
It is lagging and lagging
Getting ping across 90ms to 130 ms
@haughty cypress
@haughty cypress can we ban a member
wait, when you mean lagging, do you mean ping lag or frame drops? @night cloak
frame drops lag can only be solved by lowering your graphics
for ping problems, try playing at a time when most people are asleep, or get an even better network
When i land in georgopol
Hmmm @haughty cypress
It is not showing the containers
It is like
you mean it takes too long to load the containers?
@haughty cypress so it’s happened for all people? Who download game from outside store ?
@haughty cypress yesss
@slim shadow yeah bro
I downloaded from playstore @slim shadow
I have rom in my phone there no google store 🤦♂️🤦♂️
@slim shadow if you get caught, then rip you
@night cloak try lowering your graphics to see if it helps
@haughty cypress can we ban a member he is throwing nade to me than taking my kar98 and all loots
@haughty cypress in pubgm
you could easily report him with the system
those reports arent valid in the discord server
and also do we get our season crates when s6 begins?
@haughty cypress the name is Bond bro
and also kaguya is not even a mod so i suggest you to stop pinging her she had other things to do then this
If I buy Prime Plus will I be able to get both or I need to buy prime + prime plus. 🤔
@polar turtle You will get only what you paid for. Other one will not be redeemable
I hope that it will not glitch if I buy both.
thats already there?
oh okay
@polar turtle yes you will be getting it
I wonder how much those will be
I was looking for some information about prime
0.99 $ for prime and 4.99 $ for prime plus
@polar turtle I'm not sure if you can buy both. What I'm guessing is that it will be likr RP Pass. Once purchase you cannot upgrade or make another purchase
^ yeah but plus will pretty much count for both?
@junior rune Nope. You will get rewards for your subscription only. Not both
Nothing to worry that soon their will be a announcement about it
so they are different rewards, and you can only get the set you choose
But if i want both? 🤷♀️
@junior rune Yes. Other one will either be non redeemable or will disappear
@polar turtle Not sure if you can do that. Let's see what happens when it is available
hmm, if it's a subscription type thing you'll probably be able to switch or even purchase both
I'd assume
So I will wait until someone buy it first. Don’t want to stuck with prime only. But thanks.
@junior rune RP Elite Pass is also kind of subscription. Everything you pay digitally for a specific period of time is known as subscription
What voucher system?
with the crates
yeah that
I think its basically saying you'll be rewarded for trying so many times
guess you wouldn't completely go home empty handed
I'm also having some confusion regarding that. Hoping for an admin or mod to get it clarified. But what I can assume is if we get a common item for a specified attempts in a row, they will get us a voucher for crate. In the end it will also give us a common item only
When is the new Royale Pass?
I wondering how many is “many times” for them
Another thing is you will get an unlucky achievement which will also give you vouchers
@lyric junco if update is on 20. It should start on 21st. But let's just wait for official announcement
well if you think about the things where if you spin the wheel or something so many times you get something
ie: the skull tokens system
@junior rune It says at the shop. Not the lucky draw
no I mean that's a example of pubg's "many times"
Hi I have something to report
#555492558428700682 @lilac fulcrum
It's something I died to 4 times
@lilac fulcrum What's that?
What is this subscription ??
I mean it provides most the information we know right now, what's your question?
Prime and prime plus??
pretty much you'll be paying monthly for rewards
@upbeat bone it’s monthly subscription payment look up
Rank reset ?
when you don't get paid until next week 
@mystic acorn probably with update
@mystic acorn most likely tomorrow
oh @polar turtle
are those prices you said, official?
@upbeat bone japanese pubgm Twitter says 21st, but no fized dates from global devs yet
If the dev team doesn’t optimize the game for iPad pro 11’ in this update, I will lose all hope..... 👿
I got gifted a grab bag from my friend but I can’t find where to open it.
@young delta shop
There’s no button that lets me open it
I already tried
Well that’s strange.
you already get it from Gift center?
Yep
Well so u can report it in game + in #555492558428700682
Anyone facing frame drops while driving the car ? Or it just me?
@mellow echo Its jus a ordinary update lag
@mellow echo Yup. Even on device like OnePlus 6T. Bummer
Will it going to fix..? Coz of that i was died in the car blast?
And that random lag when enemies are near?
@mellow echo Servers are bit laggy lately since season end was near. It should be fine after update
Yeah let see
@mellow echo that lag is cool. I always know when someone is coming so I always informing my team that enemies will be soon. 😉
not favourable when you want to scope in to aim at enemy tho 😐
My id is hacked
The hacker changed my name
I have no id cards left
What should i do
@night cloak what is your concern here? you want to get your id back or only change your name?
Change my name
I had only 1 rename card that has been used by the hacker
We can't do anything about that here, @night cloak. Apologies.
@night cloak well u can always buy it 🤷♀️ and why the hell hacker will come and just change your nickname
No the hacker has also played games from my id
the matter smells fishy to me. 🤔
My league was crown 3 and now my league is diamond 2
Like I've said, we can't do anything on our part.
Please move to #chat, thank you.
Ok thnks
How Many Matches We Have To Play In Crew Challenge At Top 100
Is There Any Table Available?
?????
Hey!!!🤔
@median garden I don’t have any info on that, maybe someone else does so stay patient
Okay
@median garden to get to top 100 you mean?
Yes
@night cloak okay
@neon patio i have a problem ! I Have downloaded all maps (vikendi miramar sanhok) so after update shall I need to downlaod them again 😱
@pale cosmos, No you don't have to unless you re-install the game.
crew challanges only for mobile users not for emulators .. is this true ?
Yes @eager halo.
ty
Guys there’s a guy hacking live on PUBG on YouTube right and PUBG dose nothing #Fix-PUBG
I am just stuck at 300 ping.i think pubg server are not responding well to my game wt should i do i am really frustrated
Report the stream in YT itself, @vivid basin. It usually is a pre recorded stream.
Change your internet connection or WiFi connection to a different one and try playing the game, @atomic valve.
Ok
@atomic valve, Then It's your network problem, try clearing browsing data and cookies from your browser it might help you with a little change.
When season end?
Am really astonished that other network which are bad my game runs well on them but the network i am using right now is excellent
How is you tube gunna do Iny thing about hackers in PUBG mobile
@split fern, The season has been ended. The new season will be arriving on 20th.
most of the cheating clips are all pre recorded and old sooo
@vivid basin, YouTube will get that video down and that will lead them to stop promoting hacks.
Where can I complain about the 1 day room card cool down? There's nothing useful or even disposable to spend your clan points right now!
@sharp hazel you can contact customer support if you want.
^
Ikr, let's complain together ^
meh i dont really bother about clan points
Please avoid going off-topic. You can have unrelated conversations in #chat.
Me neither
I have like 16000 clan points
I think i never gonna use it
Help
No reply within IG support since 4 days. How to reach cust. support? ty
Can someone give me the link of the official patch notes??? @night cloak
@vapid estuary don't spam, Please consider stating your problem.
It is not there
@desert garnet, It might take more time than you expect, Please be patience with it.
@vapid estuary → #555029738742218762
ah okey i thought that 4 days are long time lol
Tq
Whenever I go for matchmaking, my game sticks on this screen and then I have to restart the game to re enter the game which is also taking a lot more time since I encountered the matchmaking error
@proven fableits bug bro
When will it get fixed
Wait for tomorrow update all bug will be fixed
@proven fablewc bro
Udh season?
@woeful inletwhat
Season 6 udh kluar?
@woeful inlet, Please use English.
@proven fable, First of all, make sure you have a stable internet while matchmaking, try repairing the game and try to fix it again.
Why it gets lag in the bridge of rozhok and water city
Is there any daily XP limit like bp?
@night cloak, No.
@woeful yoke will be fixed tomorrow.
What's the issue? @tardy ocean
@vital sluice do they sometimes take one week break before new season someone told me that
K
There's no proper date and time for new season to come ,they release it when they decide it's time to @tardy ocean.
Okay
@woeful yoke, That is just a bug or lag issue. Report it in-game and get it fixed.
Today My Ping Is After 320.
I Have A Good Internet Plan.
But Why Ping Is So High Today😭?
It didn’t mention anything about the doors not automaticity opening is that gonna be in the update @vital sluice
@west hill sometimes when there is a new update coming there is minor lag, hopefully it will be fixed soon.
@tardy ocean, Hopefully they fix that in the coming updates..
Thanks.
Np, have a good day.
Okay
@night cloak I think it’s a ban
@harsh anchor
@night cloak ask mods
Where to fine one?
@livid orbit, Don't tag the community team. If you have any problems please state it here.
Here swipe left admin and us @night cloak
Is global version & Korean version received update on same that ..🤔
@night cloak, Do you use vpn while playing?
@grizzled lark, it's urgent and regarding PMCO REGISTRATION
Check to see if you have vpn @night cloak
@livid orbit what’s the problem
@grizzled lark we want a seperate srver for Bangladeshis
I guess i should reset my ipad
Is global version & Korean version received update on same date ..🤔 some one pls help me about this ..😁
When pubg lite will launch in india
@distant cradle time zones are different, I don’t think they will come out same time.
@night cloak in setting general scrow don to see if u have vpn on
@candid heron are you talking about PUBG PC LITE..?
@candid heron no info on that sorry.
@livid orbit, What is the issue with it, please state it here.
@night cloak
Yaaa pubg lite
@bitter iris so maybe 2-3 days delay ..🤔
@grizzled lark, I guess only officials can help regarding that
My VPN disconnect when I open pubg lite
My account got banned for no reason
@night cloak
Anyone help
What is subscription system?
@livid orbit, Well if you think than please contact the Esports Customer Support.
I'll do the reset, my wifi is too fast, 🤪
Should we need to buy instead elite rp buying?
@bitter iris you know na Korean version is developed by PUBG COPR. & Global version is developed by Tencent ..🙂
@burnt ravine contact customer service in game or file claim, we are no way affiliated with tencent games and we cannot help with bans.
@night cloak what’s that number on your iPad
When I open pubg lite VPN disconnect why
@distant cradle k
Please refer to FAQ 2.9 in #481198147478224896 for further information, @burnt ravine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I'll install apps again, if i still face the problem then I'll contact you all, love you all, thnks for the help
@night cloak np have a nice day!
That's ios update, I don't wanna update my ipad to latest build
Do that
@night cloak
Always update @night cloak
Are you jail broken iPad @night cloak
@burnt ravine we cant help with ban you have to write a complain to ingame
@tardy ocean everything’s been dealt with,
@vestal ether
@ivory grotto, We cannot suggest it directly, Use the in-game customer support to suggest them about your needs.
@distant cradle, about your update info, This server is only intended for the Global version of Pubg Mobile, so we don't have any Idea about the Korean version of pubg mobile.
ok @grizzled lark
This update also unlocks the new Ranked Season and Royal Pass Season!
So the new season starts tomorrow itself ?
Yes I believe so
Permanent Invite Link: https://discord.gg/pubgm
@night cloak Yes, that's Correct.
@dense topaz, Yes what Is it?
My friend has been banned and he didn't do anything
Contact customer support
Name of him ks rizzo
Please contact customer service for issues related to suspensions, @dense topaz.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @dense topaz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hi
Whenever i start pubg it tells me to find a new internet connection although my WiFi is working pretty good
Could you provide a screenshot?
hello, I didnt receive registration mail for the club open. I contacted pubg support but they didnt answer either.
So i switch to mobile data usually i get 56ms ping but today it was never below 500ms
The registration mail takes up to 48 hours, @soft ocean.
Dynamic weather @halcyon holly
Did they push the update accidently
@night cloak oh okay. thanks :)
The update is supposed to come tomorrow right?
It's normal, @halcyon holly.
My account has been hacked, and my game data. Facebook disable my account now for some days. How can i get back game data in another account? Please helpme anyone, i am totally hopeless now. Please guys.
Unfortunately, there is no possible way of recovering the affected account, @fair minnow.
The hacker stolen my game account and play it
Contact facebook
What do you mean?
I mean Facebook disable me now
I can't access Facebook
If Facebook eneble me then can i get back my game account...?
Yeah if hacker didn't change your password
No
I changed my password at this moment when i know I'm hacked
But also Facebook disable me. Can you know why?
No I can't
Contact facebook then... @fair minnow
Facebook want my identity. I am from INDIA. I send all my identity like as ID card and etc.
Uh, Facebook wouldn't request personal details from you.
why in this world is many HACKERS
No he want, from my page
What is this subscription thingy?
@night cloak They do request, if you have not used your real name before or something
You mean the Prime subscriptions, @vapid rapids?
@shrewd goblet yep brother. Facebook want my identity.
Yes
Facebook want to know my real name, Facebook id name, and my identity.
It says they were 2 subscription
the hackers want your identity not facebook
It's basically a monthly pass. You receive free UC daily when you log in for a month. There is also some exclusive benefits as well.
Is the price confirmed yet ? @night cloak
But when i login to Facebook it show account disable. When go help centre, there it ask my identity, if account disable. @shrewd goblet
Those are the prices.
There's no subscription for a week?
Nope, only on a monthly basis.
will there be any update for pubg mobile lite?
Not that we know of, @supple wasp.
So subscription isn’t the same as royale pass?
ok @night cloak
Nope.
Im looking forward to it . Im going to use this to buy RP
Thats him
So there’ll be royale pass and subscription but you guys still can’t fix the door?
Can i save money of this instead buying straight to the store?
Technically, yes, @vapid rapids.
@icy carbon this update maybe
can i use a keyboard and gaming mouse in pubg mobile? is that cheating or not?
@night cloak mr look at my screen shot
is that legal?
Yes if your using octopus app or others apps
You'll have to wait for their reply, @dense topaz.
Only for emulators, @shrewd goblet.
I will wait but why he banned he didn't cheating and he dawnload from appstore
ok thank for the info, @night cloak
If that banned from report we can tell u the kurdish people hate the player ks and dr players
Hoping they add keyboard and mouse support on pubgm
we need to make pubg mobile better. STOP CHEATERS IN 2019 !!!!!
Please avoid going off-topic. You can have unrelated conversations in #chat.
you can collect 10 uc everyday
Basically a monthly pass. Once you purchase it, you will obtain free UC daily for a month when you log in.
Alongside some benefits as well.
more income -_-
Someone is toxic and racist I wanna get him banned
DM my any admin
When I abused him back the admin banned me but not him? partial admin..
._.
@vital sluice they need to remove this
Which?
the fog after rain in erangel and sanhok
leteraaly i had awm and got killed
the fog cause so many probem not for me but everyone
@vital sluice is there any option i can disable this dynamic weather
Unfortunately No @pale cosmos
😩
Do send in your suggestion to the customer service.
Hi all. 20th March ... what time does new season start UTC ? Pls tag me. Thank you
Will they fix the door opening?
@steady laurel, hopefully they will fix that issue since they were previously working to fix it.
@grizzled lark ,lol ,I died many times for the door not opening. Hope they fix it soon
@night cloak don’t be rude to others
@formal locust update will be released around 12pm utc
It’s now 11:13am
Hello, @silver hornet!
What is issue?
@grizzled lark i have ID for ones hackers in the game
Hello, @silver hornet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@bitter iris u must understand sarcasm xD
Hope the money from prime member enough to hire some programmer or whatever to fix the bug
@night cloak, This channel is intended for the purpose of helping or solving isses of the players who are seeking for help, giving that answer wasn't a good thing, even it was sarcastic
Hello, @slate hornet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@grizzled lark hello
@silver hornet, Hello!
@grizzled lark so i have a ID for ones kill me with Cheating
@grizzled lark I do report him but he still playing
@silver hornet, They will soon ban that person. You just have to be patience.
@silver hornet bcos they dont care.. they look like they care.. but as you can seeee..
Just be patience 😁
Are the updates available?
No, @normal fulcrum.
@grizzled lark I saw people getting classic theme. I still don't have it
@normal fulcrum, Maybe they are processing out slowly or they are giving early sneek peak to some others.
Is this allowed? @grizzled lark
Modifying opengl to increase draw distance and hike frame rates without altering or changing game files?
@normal fulcrum, Nope that's not allowed.
@grizzled lark But it's not even touching the game files. It's more like overclocking gpu
Hello
Is ipad prohibited in the crew challenge?
No, @gusty sigil.
Will the new update require to download full 1.8 App?
@normal fulcrum, But it is also against the games conditions, the game that gets installed in your device detects the capability of your device and allows settings according to it's capable needs. If you try to bypass it is equal to cheating.
No, @clear temple.
Ok
@night cloak thanks
@bitter iris so about 24 hours from now ? That’s an unusual time for them
@grizzled lark But there's nothing saying we can't overclock in ToS??? Games detects the hardwares and gives compatible settings or it detects the gpu and cpu speed?
That only applies for the Club Open, @gusty sigil.
@normal fulcrum, As I said the game detects the capability of your device, Overclocking would rather lead you to get your device damaged, it can cause over heating which can be harmful to the device.
@normal fulcrum The game detects both hardware and the gpu and cpu speed.
@grizzled lark Ok. Thanks for the info
@grizzled lark People killing me from the house. He can see me. But I can't. How they doing this? Sanhok map. Mear boot camp
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@formal locust sorry I thought you were asking when it will be released
@night cloak well this is no place for sarcasm
At what time tomorrow update s first batch released
@woeful yoke, There is no specific time given for that, they will get released anytime possible.
@woeful yoke, Yes.
Then you can cry
If not then you have to be patient until you get it, @woeful yoke.
Lol thk bhai @grizzled lark
Hello guys
I can use take a break emote only in lobby and it disappears during matches
Why is it so?
Do you have it added in your emote list?
I have 12/12 emotes but during matches it only shows 11/12
Perhaps try replacing the take a break emote with a different emote.
just slide whatever emote you want in the emote list
Oh it's working .Thanks @night cloak @wispy matrix for the help
👌
Why is the purchase of room cards now adjusted ???????
Probably to reduce the amount of custom rooms created.
I can understand it when u only purchase 1 card all 3 days but 10 days ?! ._.
ahh it took much time to install Engine
Someone tell me how to locate the game if you ave installed already in launcher>
On emulator?
Yeah
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Pubg closes itself while starting up. I only get the loading screen, then the app closes. This bug happens to me often and its really annoying because I have to reset the App data, losing all maps and settings.
Hello, @slate valley!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@slate valley same issue. Experiencing it for almost 1month already reported it to them still not fixed
oh! At least I'm not alone... Android @jaunty wind?
Please avoid going off-topic. You can have unrelated conversations in #chat.
When I do enemies ahead no matter how far i get cant mark exceeds 800 meters anyone know how to fix this
@alpine crown, That's the only limit to mark enemies.
Shouldnt be able to see 800m away anywaysblol
No even if they are 5 meters same message
It is annoying
Am I reading correctly that it says s6 will start right after they reset today?
I hope so that is how I read it
Same here
Usually theres at least a day between season end and new season
".This update also unlocks the new Ranked Season and Royal Pass Season!"
👍🏻
Hello @everyone i need help

