#questions
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Um a friend of mine has got his account in Vietnamese sever does that mean he cant log-in . In the global sever anymore ? Or is there a option to get out of this
@open jacinth nope he is bound to vietnamese now
Ohk ty @atomic coral
@tropic ravine i need some help here
It's regarding the registration of the tournament
Where is the traveler set any idea??
I try to find it too @dawn jackal
Even though non of my clan mates have registered for the tournament it shows some of the players have registered @flint garnet
U gotta help me here
@jolly magnet4 days left and we still cant find it lol
@jagged osprey Please DM Loganๅค#9267 with the character IDs.
@night cloak r u sure ?? BTW can u write the id separately plz and thx
Yea time traveller set is not there for sure
Guys
I want to register for the crew challange but it's saying not a crew leader
So that means we are already registered?
wait whatt?? i didn't see time traveler set...explain plz!
Please if you have the answer to my question just ping me.
@echo lynxonly crew leader can register
Did your crew leader already register?
It's a BP fee of 3,000 and if you are registered by default you'll see where it says registered. Then you should be okay.
If you aren't the leader you can't register your team only your leader can.
I do not understand the reason why the global mobile pubg is so poor optimization occurring quite lag in cell phones that are good, while in the pubg mobile timi version the game is extremely optimized
I want to move my pubg mobile app to an ad card but it only moves about 200mb and not the entire app
Why the hell is the main menu so laggy!? This is cr4p!
@night cloak the menu always has been laggy at least for me
But not for me.
This is ridiculous!
Another sign for corruptness.
How to install beta version
@neat gustandroid or iOS?
Lmao
Nvm installing
My issue gets ignored first thing.
@lime juniper can u explain what is that erangles favourite?
@night cloakwhich device are you using?
There was a vote in the game earlier, @little forum. Some cosmetics that were removed from the game were presented and players could vote which one they would like to see being returned.
The three outfits you can see in #news are the ones that people voted for the most. They are available for a limited time in the shop.
@lime juniperso they will appear in crates or we can buy them from shop directly?
What happened to the anniversary tickets?
I have not checked, @little forum, so I am not sure.
I had one but now its gone
Why is it that PUBG works on low spec phone but not high spec phones?
Ight
@lime juniperok thanks
Absolutely disgrace!
@upper oceanticket will appear at the time of anniversary event
@lime juniper Hi There, I Wanted To Ask You Something.
How may we be of assistance?
Is There A Way To Unlock The Crew In PUBGM Once It Has Been Registrated? The Leader Has Gone Missing.
We Tried Leaving The Crew, But It Says It Has Been Locked So. Thought It's Worth A Shot Asking Here.
That is not possible, @glass forge. It is locked until the crew challenge finishes.
Alright, Thank You
when you are level 100 in the royale pass, are the extra RP saved for season 6 or are they lost?
Please use #555029662246371328, @neat gust.
Aight
Any royale pass points are reset, @rain wraith. If you have royale pass cards, they will expire as well, unless they are intended for the next season.
hi Gentleman @lime juniper can you explain me about this?
I need to check the game myself first, @versed ermine, as I do not know.
Ipad pro 11 screen update still not coming? Well doesnt matter anymore because they banned tablets from crew challenges. Better to quit playin entirely ๐
Not from the crew challenge, but for the Club Open event, @night cloak.
Yeah, speaking of that, whats the big deal? Whyโd they ban tablets?
not only me...we didn't found time traveler suit in the game @lime juniper
Larger screens give players an advantage, @shadow peak.
You donโt gain much of an advantage really.
Iโm playing PUBG and my iPhone not responding and exit PUBG and find out my iPhone tapping apps and exiting them or scrolling up and down going to the left and right
@lime juniper
Only advantage I could see is that they could see more because of the screen resolution being bigger than a regular phone.
I tried after long time to play with phone, its pure shait compared to tablet play
On tablet you can comfortably play with claw style and of course you see things better
Its perfect platform for pubg mobile
@night cloak But the game is pubg MOBILE, not tablet. So this is done to remove the unfair advantage by using a larger screen
Please avoid going off-topic. You can have unrelated conversations in #chat.
Someone send me the link to share this discord
Permanent Invite Link: https://discord.gg/pubgm
Permanent Invite Link: https://discord.gg/pubgm
I checked and I could not find it anywhere, @versed ermine. I am not sure what the case is.
You and @somber solstice could have a long and interesting discussion on this, @shadow peak.
Can anyone help me with Poco f1 notch issue
@swift spindle whats the issue
I see a black bar on the notch
I tried each and every setting
But still a black bar on the notch
Harvest set is not in the redeem section of pubg....@ hope
@swift spindle the black bar can be removed through app settings
How
@lime juniper the date was wrong ? @modern gale please check it again!
Can you please help?
@swift spindle there should be an option called 'allow full screen display' in app settings
@swift spindle
thanks btw @lime juniper
Why the harvest set 8s not in the redeem section plz help me..@AstraeAโข
It's not working @noble robin
@light geode 600 uc
@lime juniper i did get response from support this time regarding the secondary login issue they are saying that i should reinstall the game but i think thats wont work cuz changing device also didnt work
@light geode 600 UC ofc
Any poco f1 user here??
now a days game lagging badly
@wintry nimbus Freezing am I right especially while driving?
I get a problem when driving the car and also when enemys around
yes
right beo
bro*
@wintry nimbus Same here the new patch has caused lot of issues
hasnt that been a thing since sanhok patch
i am not playing Vikendi for that reason now it also happening in erangle
which map should we play now
sanhok dope
pubg guys will respond like
check your internet connection wtf
Any poco f1 user here??
@haughty cypress Was there a sanhok patch of 17mb some time ago like 4 to 5 days
Harvest set is not in the redeem section plz help...i wanna buy it by silver fragments
I all ready have 10 mbps wifi and recently bought phone
the sanhok patch im talking about is the patche where they introduced the map @lean crescent
10mbps wifi ouch
When ever there's an enemy nearby, my game starts lagging to the point that it crashed , by the time I get back on I'm already dead
@haughty cypress Nah I have the issue when a patch of 17mb something came
when will pubg guys understand this
well, i dont mind the lag, its beneficial to me actually
we don't want royal pass or anything just upgrade this game or we have to leave this game
id rather have better royal pass personally lmao
:GWmythiBlobLUL: Hmm am gonna drop maybe after 15 March as there are rumour of CODM been launchrd
unpopular opinion :0
ouch, cod hella dead, plus its p2w apparently in certain modes
u will got affected by lag when you will play real money toruney
If the devs don't step up will be moving to codm
it's very much a disadvantage
well, for me the lag serves as an early warning
suprise attacks arent really a surprise with the render lag heh
the mobile version is called legends of war?
When ever there's an enemy nearby, my game starts lagging to the point that it crashed , by the time I get back on I'm already dead
yes @haughty cypress
well thats textbook on how to attract consumers i guess
They always have time to add cosmetic items to the shop but they don't have time to optimize the game @haughty cypress
@vagrant dew True boi all they need is money
well thats their goal anyways ๐
So I just went on YouTube and there's a guy streaming hacking
pretty common stuff
just take 600 uc from me to fix this game ffs
Dude had like over 300 hacks he can choose from
now a day lots of hackers are streaming
And there's people downloading whatever link he's posting
@haughty cypress their goals. To make the consumer ๐ก overpriced items @haughty cypress
like they are pro
He is my frand btw
well yeah, you sell overpriced items and drain out the fool's or rich people's cash @vagrant dew
I am dieing for cod legends of war
Tencent is like EA
id suggest waiting for apex mobile
Plz don't talk about useless things here
cod as you have seen, died even faster than pubg sadly
when its launching @haughty cypress
how would i know lul, im just one regular person
Go to general chats guys
as far as tencent is concerned, their main goal is to make money, not to make you happy, there will be unhappy customers either way
I just loss 600 uc tourney because of lag
Pubg is 1 year and still they will not thank the customers but rather some expensive cloths in the shop @haughty cypress
they thank the people who spend cash, which is pretty fair
Plz go to general chat
Tf do u mean
its not an act of kindness, but its fair
we are discussing about the game
๐ฌ gawd kids
#chat Lol
whom you calling kids?
U
All I get from creates is sch ๐
the repay people who spend their cash on the game by giving them more options to spend their cash on. Its a win-win situation for tencent and wallet warriors @vagrant dew
aw nawh logan is here, time to flee
I swear Tencent is like EA for mobile versions
a lot of companies are
I wanna be say something about u Riddik bot not here bcz I will get kicked out or something
you havent seen netease yet lmao
u will cry like baby then
But this one is too much
Lol๐
don't try to be oversmart
๐ท
Out of control
this is mediocre compared to what other mobile companies do
Move to #chat for off-topic conversation, folks.
what a timing
๐ค ๐
๐ ๐ Is an
thank God @merry sandal
I want to tell you that game is lagging when driving the car and when players are around
I face this problem sometimes
@swift spindle go to ingame graphics setting and check what display type u have selected
bcz of this lag I chenged bye graphic to balanced and Fram rate to medium
When I am in vehicle and if there are people around me or like in houses then my game lags a Bittle like Spidy sense
it's least i can play in
dang most people play on smooth
if you dont want lag, just switch to smooth lul
doesnt apply to all devices tho
@merry sandal rply us
How much ram does ur phone have @wintry nimbus
Processor > Ram
@noble robin I've selected notched
4 gb and 64 gb internal with 636 processer
and also have 10 mbps wifi
why this even called pubg support no one replying
Jeez, chill
Admins are people too yโknow.
@wintry nimbus have patience, until someone known to the issue arrives @swift spindle
ohk ๐ฌ
@swift spindle i went up this chat and figured out that its a common problem with all poco f1 users and they have not found any solution
Ohhh
not only poco phone users
my phone is asus
and one more lag is that loading screen showing while playing
I would recommend only one thing, some youtube videos say downloading octopus or any other app would help , but please dont use any of those apps because usage of third party apps is against ToS of pubgm @swift spindle
It's your phone mechanism
I got banned for four days bcz using octopus
@lime juniper i was tryna reinstall as suggested by support but i got this message when it reached 100%
Give me a second.
Ok
Error 403 can u help me??
How may we be of assistance?
@swift spindle, It's the phone mechanism.
@lime juniperthanks
It's been set as a default from the production, @swift spindle.
Please do not hesitate to mention me should you encounter any difficulties, @gleaming abyss. I have Android myself.
Hello, @wintry nimbus!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I don't use reddit or anything else
Looks like u didnt even read the message
@wintry nimbus, just report it in-game and it will be solved soon. Be patience.
@lime juniper any update
Nothing, @slate cypress. It is not very easy, as they are extremely busy.
Ok
I did before 2 days @grizzled lark
Btw, isnt his name against the rules @grizzled lark ^
@wintry nimbus, It might take a longer time than you expect.
๐ฃ
@wintry nimbus, and please consider changing your username as it is a problem to have you getting tagged for any reason.
Why don't they solve ping issue
Good evening I registered in the Open Club how long to wait for confirmation information
@jolly charm Good evening I registered in the Open Club how long to wait for confirmation information
REMOVE Single Tap Glitch
@gritty oxide can you explain the glitch?
they have to do something about this, i didnt donate to get suspended for nothing.
if their systems are crappy, the game gonna die just like pc version.
yes
if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
you right say @covert egret
@willow dune dont hep customer service
only same word copy paste
i dont have enough time to keep begging them to unsuspend my account
@empty sage @covert egret i can fully understand this but there is nothing one can do about suspension/ban of account! only the ingame support have the power to take actions.
i understand you but their not understand me i dont use crack version i download game play store official program my game version up to date but why suspended 2 month
How many crew shop coins we get from from 1 crew challenge battle? Not mentioned in game important to know ! Can u help @lime juniper ?
@empty sage maybe there is a antivirus or some software that has the power/permission to access the storage. or maybe there is an app/something running in background that game detects as a "violation of rules" kinda thing
make sure to delete/uninstall the unwanted apps and look over any antivirus disable it to interfear
i dont use mobile phone antivirus or anything third part software or gfx tools or anything
clear/optimise ram
listen
i have 2 accounts
first account have royale pass
second accounts havent royale pass
dude i have donated for two seasons, and i have enough uc to donate the next one.
I had two accounts banned but not third @empty sage
They false ban and say it's for reason
I was banned 10 years on two accounts but not my spare
Can i use Vpn on pubg mobile?
i was suspended 2 month but i dont know why ๐ฆ
@supple scaffold it is adviced not to use
as the system may detect it as a conflict in client and suspend the acount
as i said the system may detect abnormalities detected in your client which may lead to ban/suspension
so avoid using any vpn
@supple scaffold ^^
I don't know if I was banned or not
@elder frigate read the above messages
well, we always recommend you not to use vpns
@elder frigate you are banned for the time period shown in the ss and will be unlocked as mentioned
When exactly
Aaaa I didn't see it
np
unlocks on
lol
I meant that I didn't see it before
Lma
Lmaooo
Now i know why i waa banned
Was*
I switched from wifi to another while logging in
RIP
They detected my ip changes as a vpn....
I used VPN not for pubg
I used it because my country Algeria stop 4G internet Temporarily
And I don't know why
๐ ๐
In my case, they shouldnt ban me both ips are similar.... same region
Yes how time they banned you?
Ok
2 months
Who has a problem and please one at a time
Kray are u a moderator or something? Can u help us?
I can help you sure โบ๏ธ
Okay so
I got banned because i switched from wifi to another while logging in.
The game detected it as data change
Or a vpn
But if u can access my acc data, u will be able to check my login ips
They are all same region
They could banned if you switched the game from phone to pc?
Ok, we canโt do anything about bans unfortunately, but you can contact customer service explain the problem and they should be able to help you out
You might have to wait until tomorrow and then they should answer
Or they might reply in a bit
Ok so if they havenโt replied they will reply in a bit or they will reply tomorrow unfortunately
Is there a certain time they are available at?
Iโm not to sure unfortunately
Say hello back then
Hello
Wadu hec
Please donโt spam the chat itโs for support only now please move #pubg-mobile
How many sub
Please move to #pubg-mobile
77
K
@balmy jungle please do not advertise.
@next shoal I am not he just wants to know my YT channel
So you can shhhhhh
Pls meme
@balmy jungle please move to #pubg-mobile this is for ingame issues only
Ok sorry ๐
@balmy jungle I think not, m8. Donโt do it again, or more actions will be taken.
Oooooooow sorry
@night cloak probably just a server glitch. Give it a little to get a handle on things.
He is playin in a different server probably
Now when i try to login it says "failed to login please try again" thats awesome now i cant even contact ingame support
@covert egret Have you tried reinstalling game
@covert egret are you on WiFi or cellular?
Where can I find time traveler set .. there's only kar98 time traveler skin so far
@covert egret I would try the game on a different internet network before doing anything else. That may be your issue.
Okay
@night cloak it should be in shop or crates
Let me check quickly โบ๏ธ
@bitter iris play do
@night cloak it appears itโs not available right now. Sorry, m8.
I imagine they will bring it back at some point.
@next shoal I m keeping an eye on shops daily but still couldn't find it ..
8-16 march but no trace of it
๐ค
@next shoal it worked ty, now i gotta wait for their reply.
Guys
Yes?
Now thatโs weird. Not sure about that one. Let me see if I can find out some more for you. @night cloak
Is there any other way to make room where you and your friends can play without room card
Pubg m lite is showing server busy! Why is that so ? Means it is not letting us to log in ๐ @next shoal
@echo lynx Nope. Not unless you join a room already made by someone.
Well...it makes sense you need a room card to make a room..
@night cloak Iโm not sure, m8. I donโt have the lite game. So Iโm not sure. Try asking in #lite-support
Yeah, room cards are super easy to get through a clan if the clan is decently active.
@next shoal where is the lite support channel??๐ค
Two channels under this one. @night cloak
@next shoal it's not showing for me๐
To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to ๐ฑ in #504819353049628683. And then move to #lite-support channel.
Dw
@night cloak unfortunately, after talking with some people, we donโt know anything about it at the moment. Weโre hoping to find out more on the issue tomorrow though.
Any one can help my id got ban i shoot big baloon glitch thats why my id got ban for 10 years ... Help me
@next shoal thanks for looking in to it
@crystal shale 10 years: Use of unauthorized third-party software and/or methods, such asโincluding, but not limited toโcheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
One of these is the reason you were banned.
We canโt do anything about in-game bans here though. So if you wish to inquire about it more, please email: PUBGMOBILE_CS@tencentgames.com
@crystal shale will be fixed in the next update
Mail to 23rd of feb got ban @next shoal no response from any wherea
Well m8, we really canโt do much about that. The anti-cheat detected something on your account. It doesnโt ban for seeing balloon people.
You need to contact the customer service none can help you with appealing your ban in here @crystal shale
@merry field no response waiting from more than 15 days
If u broke any rule donโt waste your time trying to get unbanned just move on and make another account
@crystal shale Iโm afraid all you can do is wait for them. I recommend just starting again with a new account.
@crystal shale Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
@next shoal if u shoot those balloon glitches u might get banned .. it's an issue in uproar .. as far as I know many players got banned because of it
@night cloak then you must report in customer service ig not in here
@merry field I think they did even my accnt got banned on that vikendi update but they fixed it after a week
The likelihood that the anti-cheat is wrong and is banning people unnecessarily is very low, but it could be true. But the chances of that are very very low. Not nonexistent, but definitely very low.
@next shoal I agree that's why my whole squad got banned for playing vikendi at 5:30 am ITC or 00:00 UTC ๐ and just not me like several others but thank God they fixed it
Yep. Itโs only been wrong once. Weโll see what happens.
@next shoal and once again I died cause the door just didn't wanna open ๐ and today I don't know why but the ping is like touching skies
Interesting. I played today as well, and my ping was just fine.
@next shoal idk is it my network or what but in comparison to yesterday the lag is more furious
What is Pubg LightSpeed
@north lintel It is the developer studio developing the PUBG Mobile version.
Get some weird characters in random matches
@lime juniper when will the time traveler come out cause in announcements it said it would be on sale ?
We will receive an answer tomorrow. The team has been notified already.
Ok thank you
Android - App Not Installed Error
The reason why such error occurs is mainly due to the beta file getting corrupted during the download, that is why it is necessary to delete the current file and redownload it via the link in #555029738742218762. This issue could also be caused by insufficient space; therefore, it is needed to have at least 6GB of free internal storage in order for the beta to install correctly.
@karmic thicket
I do not understand the reason why the global mobile pubg is so poor optimization occurring quite lag in cell phones that are good, while in the pubg mobile timi version the game is extremely optimized
@wanton plover The Timi team did a great job making it more optimised. However the Timi version was cancelled by Tencent for some reason and this support only covers the global version.
Anyone know who I can talk to about crew challenge registration?
What are the benefits of GCH member?
They modify the code of the game to people spend money with a device new, or else putting cash in-game finding that will change something, they claim not modify the code of the game more this is a lie! When you low the game it creates an update special pro your device, is both emulator or cell this update will modify the code of the game to that he rode evil and make with you to be required to buy a device latest generation to get run the game with satisfaction. If they wanted already have optimized the game as well as the Timi did.
Wonโt install on iOS too
lag purposeful ...
I wonder how much longer until the reset of event awards
there is no time traveler set on the store and you are saying that it's avalible from 8 marche!!
@worldly plume The issue has been reported.
@toxic oxide It's based on contributions. If you contribute whenever you're being asked, you'll receive rewards.
@stuck roost What's wrong?
thank you so also you should increase the time as well because it has been 4 days and not avalible so maybe 4 days more should be added. thank you
@rain wraith The beta on iOS is having issues, the team working on a fix, be patient.
Okay
@worldly plume You're welcome, let's see how they respond.
@night cloak let me know please i have been waiting for this a long time
@toxic oxide It's rather room cards, but the rewards are unknown for most of the GCH users.
Okay
Honestly burst is op in pubg.
I usually just run that with a 4 or 6x scope and a decent ar
With a holographic
@rare citrus Maybe in #pubg-mobile?
Please refer to FAQ 7.2 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hi bro I'm also a small YouTuber
How this Discord server work?
I want date mining team...!
How to find them here?
Can anyone help me...
@next shoal My stats reset cuz they banned me but then unbanned me after i file a claim
What do you mean, @full night?
hello , i got banned for 10years and i did'nt play with hack anytime can someone help me please?
@twin linden what's you K/D
4200
4200 kils per death?
Do you often team up with any hacker?
yea but i dont know them !!
@twin linden that's the reason
mmm so can you help me ?
i mail them already but they let the control answer me just
Krishan don't worry there's a Indian version of pubg coming out soon. All indian players get their own server.
am not from india
Global is being chanhed Abhi
if you got banned you can't use the account then the ban expried
@night cloaki didn't know that thanks for update
@supple scaffold can you give me the email for them and what i can type for them !
Anyone have pubgm beta link for IOS?
No link for beta
If you ask, you stupid
Found a new bug. Had a 6x scope on my QBU and fired off a flare gun. The crate had an 8x scope. Both my 6x and 8x scopes disappeared. WTF
Check #555029738742218762 for download link, @steady cargo .
And, please change your nickname, @steady cargo.
Guys. Please where TF is this ? It's 13 march and i cant see the time traveler set ???!
Is it on crate?
@lofty tinsel The issue has be reported, please be patient.
@harsh crater Is this the right channel?
Why do I need to change my name?
@vital sluice ^^
I think so @night cloak
Wrong. @harsh crater
There's nickname rules in #481193721560432670 , @steady cargo.
Lol I canโt change my nick?
You can tell me the Nickname you need,I can do it for you.
SirPanda
Hello, I went to go play the game and it glitched out and never went past the tencent screen, I uninstalled it and tried reinstalling it and now it's not installing it at all, could someone help?
This should help, @quasi wave:
Are kills in arcade mode counted in achievements?
only in sniper, mini and 8 minute match
Ok thanks
Hey a dude mr taco is going around saying he gonna hack the game and cheat
How do I play arcade on sanhok, Miramar and Vikendi ?
Erangel is old....
Arcade is available in erangel and sanhok only, @pure fractal. It's random which might come up.
Actually Logan
Mirmar has arcade mode too
I've been in aracade mode a few times
On mirmar
@night cloak yep, the chances have slimmed because they made all maps except erangel as a separate DLC map
Sorry for the extra ping
Did timetraveler set time traveled to future? I cant see it in game
@tardy grove It is known and has been reported and would be fixed soon ๐
Lol pubg mobile messed up during last few days including lottery and this etc
๐ And the banwave too @tardy grove

How do I join a crew cause whenever I request, it states that I am already in a crew but when I go to the crew tab it states that I am not in a crew
Can't seem to log into my main PUBG acc :/
@manic thorn wtf:GWpieHyperS: :GWpieHyperS:
@manic thorn that's weird, recheck
@lusty blaze :/ what login method are you using?
I have some videos of hackers playing in the game who can I send it to
You shouldve reported them by spectate and report
hi
Can someone help me please i have a false ban on my account
@pure fractal I'm using fb
Please refer to FAQ 2.9 in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Do u guys have a clan
Yeah i have two accs logged with fb and whenever i try to log in, it doesn't even ask to enter email and password just logs onto the same acc always
@lusty blaze it used to ask you for email?
I haven't setup my email and phone number
So, you can like try clearing all data (every file related to the game) and reinstall it and try logging in from any of those 2 social media accounts
Ok I'll give it a shot...btw by email I meant the email that I used to make my FB acc
Ouch. Sorry to see
Please refer to FAQ 2.9 in #481198147478224896 for further information, @mighty rose. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please don't tag community team and follow the instructions given by machete 2.0.
@pure fractal Iโve been checking it for 2 days
It doesnโt allow me to join a crew
Has anyone invited you yet? @manic thorn
If i use GFX Tool from App store, i will get banned?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@pure fractal yep
My clan has been inviting me
But I donโt get anything that says they do
Actually the crew invite and join system is crap,.. You need to be online in on the lobby and the invite should be sent at that instant, and the invite will pop up over the whole screen, and you must choose whether to join or reject @manic thorn
So it doesn't work so good when you're offline or if the invite gets interrupted with some other window opening in the game
Just be patient, and talk over on the VC
Even I had a tough time inviting my crew mates
Cool, take care...
Why can't they just make an official version of gfx tool like they did tgb to fix the emulator situation
@serene lantern boi did u try playing on other maps than erangel
@serene lantern Nah I just wanted to get some information
I play Vikendi like 90% of the time. Sanhok and erangel otherwise
@serene lantern aH are they working fine?
Yes? Idk what issues you're facing on those maps. I'm just a huge fan of the loot balance and the pace Vikendi offers
@serene lantern Nah actually my game freezes I just wanna know is that just with ernagel or other also
@serene lantern whatโs the problem? Maybe I can help you out โบ๏ธ
Framedrops happen on every map. That's just devs being lazy to optimise the game. Been saying they will optimise it from 0.7.0
It was great before that
Ok, what are your graphic settings
@bitter iris asked why they couldn't make an official version of gfx tool just like they made tgb to solve the emulator situation
@serene lantern Rendering issue like while driving and landing on ground from the plane?
@serene lantern I just need to know what your settings for graphics are in game.
They messed up the rendering so I take precautions while driving
Exynos galaxy s8 has no smooth extreme settings which is ridiculous. And constant framedrops. When I use gfx tool game runs 60fps 90% of the time. Most it drops to is 40 frames
@bitter iris
@lean crescent yes
@serene lantern ๐ฌ gawd how will people fk play this game then
@serene lantern Have you set your frames to Low, Medium, or High
Smooth high
@bitter iris Extreme with Smooth graphics
Hmm
Have you tried reinstalling game?
@bitter iris Yes sir
Oh both of you have the same problem?
Only 10-15 times in total. Is that enough sir? @bitter iris
Yes sir
Can i ask sth
Format ur phone
Repairing every couple gamea
Same
can i ask sth?
Sometimes deleting pictures games something you donโt use or donโt want will work sometimes
ok, when does ranked ss5 end?
It works for me anyway
I got so fed up lately so I started using gfx tool and started playing on a guest account
So much better
Other apps and games might use some of ur ram
@young scroll after three to four days of RP ends
ok thank u
@serene lantern @lean crescent try what I said
yeah wdym
Basically games will take use some ram and then some other games might not function that well because itโs using ram for another game as well
@bitter iris I don't have anyother game and pictures except it
Deleting pictures you donโt need also works for me
@lean crescent any other apps you donโt use?
@bitter iris Nothing it's fresh
Bruh the only games I play are pubgm and brawl stars.
@bitter iris Nothing
And I didn't play brawl till 2 weeks ago. Still it was lagging.
And youโve contacted customer service?
Photos. Nothing that much. Probably like 2-3 gigs altogether
@bitter iris no use. They just give bot replies
@bitter iris What they will dod for me

@bitter iris no I dont wanna get baned
Using any third party app is illegal, @bitter iris.
My bad
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Do I have to repeat it again?
No
I didnโt say anything else
Would clearing cache work ?
Maybe it would fix their FPS drops
Use Repair button.
They tried but it didnโt do anything apparently
@lean crescent @serene lantern what device do you use?
Galaxy s8 exynos version
Yes whatโs your problem?
Hey I am facing a problem with my account
How my friend doo
Share our outfits ??
Event i Don't Used any of cracked version
@zinc wyvern few people facing the issue it should be fixed soon
I'm an Android developer and I know the cache trick obviously. Done it multiple times and doesn't work @bitter iris
Help me
Ok
@kindred panther so he sold you a outfit?
@jolly charm Pls go through it n fix it
@serene lantern I canโt do anything else, maybe someone like a mod or community member will have the answer
Why is the time Traveller set not available yet ๐ค
@kindred panther do you have the outfit
@ornate adder people been asking the same thing it will hopefully be available soon
@bitter iris oh okay๐ hopefully it's available for like below 600 uc
@kindred panther he has the outfit.
@ornate adder hoping the same here
Ok
Tell me
U can't
They bought the royal pass @kindred panther
Unless u share it in game
Yaaa @orchid furnace
You buy the royale pass and get up to rank 100, then you have a choice of two outfits, he picked that one @kindred panther
You canโt share outfits unfortunately, but when you join a game you can give it to them so they can wear it, it wonโt be permanent
^
No sorry
There isn't any
๐ญ ๐ญ
Yaa
Any 1 else facing the same problem with their acct?
@zinc wyvern have you tried contacting customer service
My friend have lots of outfits
@bitter iris In game?
@bitter iris customer service won't do shiz
Yes
They never actually do anything really
Yup I tried
My friends account got deleted
Ok
And he doesn't know why
Mhm yea it should be fixed hopefully because a few people facing the same issue
Ban without any reason
Yup
g
I feel like this gameโs customer support are just useless bots lol
I got hacked
Game: not my problem sorry
you know the end of the season has come. royal pass ticket were sold at the end of last season.
Will the Royal Pass Ticket be sold at the end of season 5 ?
Wdym RP tickets?
To complete 100Lv or to receive the products in the prize section
You mean the discounted 100 rp points
This has been happening to many emulator players
Happened to my friend when he was on guest account
His main is fine tho
๐ค
@night cloak this isue have my friends.
@royal spruce curved
@royal spruce Same problem
@royal spruce I have tweeted Them in tweeter , Do 1 thing give me their Gmail Which is shown in the notice
@lime juniper
Sir
Pls so through the problem
Many people are facing this problem
What is the issue?
@royal spruce
Share this is #emulator-support
@lime juniper
Please read this channel's pinned messages for further information, @zinc wyvern:
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@zinc wyvern File Claim then wait for a day or two for reply keep bugging them if u don't get any solution then bear the ban
@lean crescent It's useless to contact them in In-game
Always a robot reply
With useless msg
@zinc wyvern Keep bugging thats the only solution ]
@zinc wyvern Hmm i have also faced that the best thing am suggesting is do that
What's the use of it
@lean crescent That's a pretty bad suggestion
@neon patio why bad boi when actually they won't reply on that issue
@zinc wyvern You can only file a claim (if they don't reply, we can't do anything about it).
@neon patio is this good to ban anyone acct without any reason?
and I think the idea of bugging them was given by Error 403
Even I have only 2 games in my phone Pubg and coc
Error simply suggested to contact them again, not spam claims and such.
And they are saying that I am using a cracked version of pubg
Really
Is this a joke
Well no one have acess to ur account here
@zinc wyvern Uninstall your game and any apps that alter pubgm's files, then reinstall pubg and wait out the ban.
@neon patio Umm I think I meant the same thing๐
@neon patio Let me try
Don't forget "any apps that alter pubgm's files" and "wait out the ban".
Wait out ban means wait 2 months
Exactly, but my suggestion is to clear your phone of any possible apps or programs that can get you banned "again".
Now i am scared after seeing so many people getting banned, they might also ban me someday without any reason smh
@vague onyx Doubtful, you'd be surprised how many people come in here saying they've been banned for no reason, yet they're in a server that distributes cheats (I spy on a lot of servers).
๐ ik
@neon patio
Well yes, there are people whose claims are flase but there are also people who legit have been banned for no reason
@vague onyx Everyone is banned for a reason, they just don't want to own up to it or simply don't understand the TOS.
GFX Tools is a good example, everyone knows it's bannable (but millions still use it).
Well even if the ban is legit, they should get a reply for the claim
Pubg customer care is the worse among all other games out there
๐ They have other works to do@vague onyx
Unfortunately we have no control over Customer Support.
what the hell is going on ..
๐
i paid for royal pass i have level 100. now i am banned for no reason saying if i am using crack version ?
Customer support doesnt make cosmetics...
i have just emulator from official tencent buddy
@neon patio
Ik ,i am not blaming anything on u
their customer supports doesnt even reply
@neon patio
I am joking man, chill
Pubg in my laptop lags
Ik cosmetics are created by a diff. Team
For emulator issues go to #emulator-support
@night cloak
#504819353049628683
Assign emu role
Then u will be able to access emu channels
No messages were removed?
oh
If it contained mass emojis/tags/spam then the bot auto-deleted it
i see
i have iPad air 2 that i use to play PUBG too i have same message / error there too.
so its not just emulator its an issue for all device.
but yes beside mobile i use emulator too.
but was not sure for what reason i got this error.
i have tried to login from all device
no where worked.
Leave it bro
They are just ignoring us
Many people are there like yamraj who stream the hacked version of Pung mobile on YouTube but they did not get banned till now
They are just banning the people who did not Done any thing and leave the actual people who are using iy
Actually, those accounts still "stream" gameplay of people using hacks
Those YT accounts don't actually stream live video, they stream pre-recorded videos stolen from other channels.
But he use the hacked version of pung
He said in his stream only
That he use anti ban system
There is no "Anti-ban" system, that's just marketing people use to get you to use their cheats.
Every user in every one of those streams always plays on a new account, because they can never keep an account from getting banned.
๐
I'm in nearly every server that "distributes" hacked clients and such, I can assure you it's extremely rare for any user to last longer than 24 hours using cheats.
Hello good day! I would like to know where I can see my registration date!
I'm unaware of a way to track your exact account registration date. You could try checking your social media settings to see when PUBGM was linked to it. (assuming you linked the account the day it was registered)
@neon patio before this update went to career registration and could see! but upgraded to that it came out.
Interesting, i'll look into it.
@night cloak it was in the results of the career
Can anybody tell me why the beta wonโt download?
Any mod here
Good morning, why is it after 3 months the game isn't optimized on the new iPad Pro11" ? @jolly charm @haughty sleet @harsh anchor The device is pretty much capable of running anything. At least fix the display so we can use it in full screen and remove these black bars it's not professional for a game this big, even the smallest devs optimized the new device display from the first week. If you are not devs then please bring it to their attention.
Also, why the FPP Arcade is still locked, they should unlock it, many want to play FPP Arcade. Bug Fixes such as Doors not opening, and Single bullet bug while firing with an auto weapon.
Other improvements should be improving the rewards for reaching Conqueror because honestly I didn't feel motivated this season and stopped at Crown, while last 2 seasons I reached Conqueror in FPP. But all we get is the same frame different number and a couple of BP. Thanks for reading and have a good day.
Youtube is claiming copyrights for your music in lobby.
@mental dove I have heard of that too, the only solution for it now is turn off master volume from the audio settings within the game and turn it back on when you are in plane!
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@mellow shoal โ
Its not fare they took our revenue
Yah :/
Thanks for your reply @rare scaffold just inform other streamers too
Okay, I will ask a mod to pin that thing to pinned messages
Thank youโ
@rare scaffold it's not there
Lemme copy pasta it for u
โชSo, I found a way to somewhat get rid of the black bars on the new iPad Pro 208 11inch, at least till the device gets optimised for the game.
General>Accessibility>Zoom(ON)>Zoom Region>Full Screen Zoom. Drag three fingers to move around your screen and adjust zoom accordingly. Hope this helps blushโฌ Pls share this with other players! Thanks @mellow shoal
@night cloak what is this? And how we can help you in this case?
25 years ban?@night cloak
yess
Send screenshot
What do you mean?
@night cloak no advertising
I'm telling you I paid $ 450 on the account@rare scaffold
Hmm okay
look
That ain't 25 years
opne privet
That's 10 years
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@night cloak โ
ุฃุฑูุฏ ุฃู ุฃูุชุญ ูู ุฃูุนู ุฃู ุดูุก
It's a permanent suspension.
I want to open I did not do anything
The suspension will not expire even after ten years.
O.o
For further enquiries, please contact customer service in-game, thank you.
@night cloak look above, a QR code asking for donations
The user was suspended, @rare scaffold.
Thx :)
I PC where do I go ??@rare scaffold
In case of a ban, we can't do anything, please read 4th and last pinned message of this channel
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if im using GFX Tool, i will get banned? (tag me if u guys respond)
Thanks ! @rare scaffold this should be a temporary fix hope they will optimize it soon but I didn't know about this feature
I went to the file option and I spoke and no one responded@rare scaffold
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
ono
I have a problem with it tho
when I place my 3 fingers while playing the screen moves
if you play claw this won't help
@night cloak at first AI will talk to you, keep after talking with it a human may talk if your luck is good
ุณ=OK
Do we also get ban if we have any other Type of Mod app or software for any other App or game?
Sorry I can't do anything for that :/ I own an android and second thing I am from emulator :/