#questions
1 messages · Page 374 of 1
The anniversary coupon will get you a free spin in upcoming anniversary spin. There's nothing to redeem. @normal fulcrum
@meager sapphire Yup. Its the blue coloured coupon. My friend received it but I didnt received it yet
@night cloak Oohh. Ok babe
my god damn account is reset to bronze
wtf
they unlock my account after the " Cracked Version thingy "
i still have everything in my inventory
Oh nvm
but my rank is just reseted
wtf
Yes you will get your rank reset after every ban.
that bs
i didnt do anything
Maybe.
so many people have this issue
scroll up
Everyone says I didn't do anything.
you did do something fimma
you can suck on deez i mean your really good at support
@bitter iris The customers support replies within a few day, be patient.
@normal fulcrum Is your friend using the korean version?
@night cloak Unfortunately there's no method other than changing your graphics quality.
@night cloaksad
Yeah, unfortunate.
Any Update On Beta For Season 6?
No, @slate cypress. But they said they asked the team to update the in-game FAQ with this information. Please take a look and see if you can find something new.
Any Update On Beta Version?
Yup just got banned or whatever Tencent blocked my account
My main account but I can still log onto my Smurf account, what's the point of that?
@lime juniper
Please refer to FAQ 2.9 in #481198147478224896 for further information, @signal sapphire. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hey pubg can u optimize your game for IOS devices thx.
PUBG MOBILE now don't ignore hackers
Hackers or cheater everywhere! It's not PUBG anymore. It's HUBG(Hackers Unknown Battle Ground?
i barely find any hacker tho but yeah cheating is bad
Innocent people getting ban and hackers playing without any fear😡
@night cloakin crown or ace you will surely find cheater or Hackers
i m crown 1
but i guess i won't able to spot them
or i m pro to kill them
@night cloak I'm in ace! I found this cheater. He knows everyone's location. And shoot them through wall. But he is playing without any fear😂
@night cloakyeh in squad it's easy to kill them. But in solo u can't
GG
Yo have a Pocophone F1, you no? @night cloak
我做不到就是挂 report this cheater.😵 i have full video documents.
What? 😂
我做不到就是挂
I only ask you if you have a Pocophone F1 hahaha
@nimble prawn😍
This man 😂
🤔
Is the report button really doing something in this game???
It's useless! I recommend u to start cheating. I'm planning to start from next season with a new id as they aren't doing anything!
@paper zodiac Yes, of course the report button works
Merit only????
I only see cheaters in TPP, never cheated, never will. But I don't trust the CS because I always get the same automatic answer even with video proofs
Sa
PUBG = money hungry corporation that won't listen.
Cool @night cloak but this channel is only for questioning
TÜRKİSH
@molten crown what dose the flare gun do I used it to try and lure people to my to my position
Okay how long is the drop @molten crown
Okay
K͜͡M how can I get that symbol
@night cloak they are trying
Also don’t encourage others to start hacking please ☺️
And the screenshot of the hacker live-streaming is pre-recorded so they have already been banned
If one were to use emulator will that reset the rank on mobile version on emulator it will it transfer
Will it transfer from my mobile to my emulator
Transfer
Guys my account was hacked can you help me to recover my account @lavish nymph @thick kestrel @ruby nebula @pine steeple
If you login with game acc via social
Emulator has issues with Google play acc
You can add preferred link social in game Gen settings then use it to log in via emulator
@tardy ocean
@velvet smelt I use iOS
General settings in the game and link your preferred social media then use that acc to log in on emulator
NP @tardy ocean
Can you please advise what is the issue? I have never ever used any cracked version nor I have one why this is happening? Also I tough the Tencent Gaming buddy is an official PUBG M emulator this is shouldn’t ban us?
Might you have installed the game or any additional data from a source outside of trusted stores?
I only have PUBG M installed I have nothing else.
And it’s installed thru Tencent Gaming Buddy
Wow. Try redownloading the emulator from the official site and reinstall the game
I have done all that I’m able to use the game with different new fresh created account but my main account is now banned for no reason
it unlocks on 9th may. not long
@wispy matrix still is not fair to be banned for no reason
Even if it’s 2 months ban now
i agree, but we cant do anything. anti cheat system isnt perfect
a lot of players have been banned recently who claim they werent using cheats
Also I sent email PUBGMOBILE_CS@tencentgames.com but seems they will never reply I have no clue if there is any way to get in touch with the support team
With that Bot Grrrrrr
Seriously this is just getting annoying now how long till PUBG fix this it’s screwing me over and getting points sever time rest game won’t load twice and I load back in and blue circle kills me
I was permanently banned, and after months of emails I haven't received a single non-automated reply
PUBG Mobile support is impressively incompetent; Google Play support got a real person talking to me within 2 minutes
When are they gonna add parallax effect to scopes? The reticle is fixed to sight. When i spray with some gun the point of impact and the reticle arent in the same position. Point of impact goes up its very noticeable with g18c
what is g18c?
oh , its p18c
@lime juniper ive looked at registration rules only things thats changed was the addition of device specification
I will ask again tomorrow, @slate cypress.
Ok
Is the pubg mobile lite are they down
@lime juniper Take the game from: Brazil
We are revolted by the pubg mobile service in Brazil
Do something about the game is here in Brazil!
Why playing in other server makes the ping high??? Is there any way to fix this?
yeah, move closer to the server
@steady trellis maybe it's your net.
Try using speed test
And see the downloading + uploading speed
And tell me
You guys have a glitch.
@bright frostdownload and upload speed doesnt effect ping
@gleaming abyss not true at all lol
Says 1970..
If your on dial up, your going to lag
My game froze with that
@gloomy onyxdownload n upload speed are totally different from ping
My game crashes everytime I join a vikendi custom. The moment we get into the plane, bam game crash
Fix your game tencent
Lol broke the game couldn't move
Who can help me recover my account?
Why lottery says event havent started yet and second answer is the aniversary frame permanent?
Hello all ... I have downloader korean pubg on tencent buddy
But keys not working
Any one have any idea for this
Thanks
I downloaded it for taptap
Same problem here on official version
Also iOS king?
No im android
Iam pc
You having an issue too Norhan?
Yeah ... Wasd not control
Its mouse only
Cant know keyboard
So how can i solve this problem
Or who can i ask him
I dont believe anyone here can. Mods have stated they cant do anything to peoples accounts
Event has not started
Lol
We missed it by a long shot 😂
I knowed i need 8x
Please read this channel's pinned messages for further information, @languid nymph:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Someone hacked my fb account and he did that to my pubg account. What can I do now to recover my data??
You need to contact Facebook for that, @languid nymph. Also you can not switch back to global version on that account anymore.
@vital sluice Thanks for help buddy.
Any korean version players here ??
What
Is it any possibilities to have backpack skin in game but not in lobby? With helmet is easy just change cap. But for backpack? 🤷♀️
Nope
@lime juniper
The anniversary 1970 thing would have been a great joke for April 1st
How many 1st year anniversary event items does everyone have?
Well, this is inconvenient!
@polar turtle You have to go to inventory select the backpack skin you want and then just remove the backpack from the lobby. It'll show up in game. You can always test it in training mode.
Any dev here to help
It's been a month since no help and solution
They help nowhere
Just blame you and your phone or internet
lol
@cosmic gazelle lucky you
They told me I had the wrong version for 2 months even though my version matched theirs
Then finally ended with " were looking into the issue" . Nothin since
You expect help? LOL
Nah
I have said this before. They are lazy
They make too much money to care
They made over 25mil on battle pass so far this season. Why fix anything? Theyll wait til player base starts to die before theyll fix anything
When Apex and COD get released they will fix stuff
Same
If they put any effort into the game, they would fix the bugs
It got so bad on PC that they had to make a fixpubg website
Was hilarious. And it's still bugged out on pc
Thank you for undertanding.
We are so past #fixpubg on mobile
We are providing emotional PUBG support to each other
Agreed
Is anyone that used his aniversary ticket or same problem?
Back to my game I spose
Event did not start yet. They need to add lag first
Gotta make the spin wheel laggy so you only get common stuff
Lmao
Yeah theres still no common stuff its really weird
By the way the coupon expires in two weeks soo they really should hurry 🧐
The event will be available by then.
can not get on pubg
ok
Only one bullet fires when it is auto mode
u guys can keep complaining until the end of time to no avail, game works as it should - minimal effort = maximum profit. Why bother when it just works so great for them?
can someone give me a solution to freezing of game during driving and when engaging in a fight before it's happens really badly after update and biggest of rendering issue my issue is constant around 132 still when I land the game freezes and the map isn't rendering properly
Guys if that thing showed up just restart your game and everything will work fine ^^
@alpine thicket true tencent is only looking for money but there business will close soon if they're going to add more and more bugs in game after every update also the new games like cod legends and apex legends can kill pubg for ever
Till then they'll just come up with the next big thing while still cashing out
granted, they might not earn as much but even half or a quarter is more than enough
to keep the lights on and people happy
Nah the game is pay to win now so you won't get anything until u use money so #gameisgoingtoend
how is pay to win?
and i don;t want to hear about the yeti
given the game state, costumes render at 50m
and u can reach the same effect with white free stuff
@alpine thicket It is boi till season 3 people got rusted skins of weapon while now if you try that something and hope to get 3 of those as people got you won't get
that's not pay to win, unless winning at "lottery" is the games goal
👀 it is though it's not official
if you use UC u can get anything nvm sleep
@lime juniper boi any solution to freezing of game ?
😑 No one here
@alpine thicket fancy skin will not get you win 🤷♀️ for me it’s not a problem that they want make money from skins (you want you buy you don’t want you not buying) the problem is that they pushing more skins and their support sucks and they not fixing bugs
👀 Yup the support is of no use until I think u bug them
@polar turtle we both have the same gripe then, regardless, i gave up hope so it's hard to get fazed by the crap going on these days, all went downhill the moment they added sanhok (i don't have a problem with the map itself but that's when many problems with the game stability started arising).
@lime juniper error any solution to that freezing of game while driving and map not rendering when even I have landed from parachute with a normal ping of 100ms something
😬 I typed wrong name
@echo ridge You have access to your acccount?
@lean crescent yes I can access
@lean crescent I can login through Facebook but i linked only one social media when he hacked my account he linked his Twitter
Why the game closes every time I click on the reunion thing???
sad
Guys recently my account got hacked by an Indonesian he hacked my Facebook first and linked his Twitter with my account so now I am not able to unlink his Twitter and he is spending my uc , bp and modifying my settings ect please reply me asap my mail id: akshay.bujji11@gmail.com @lavish nymph @thick kestrel @ruby nebula @pine steeple
Oh boi
He changed my name too , please help me to unlike his Twitter and recover my account
i dont recall unlinking being possible
Id change your facebook password first thwn contact the devs
SanGeePuBg2 is my account he changed the name
@haughty cypress can anyone help me in this case
contact customer support i guess
Customer support sucks I have been contacting then for days still no reply
Email probably then idk
Email doesn't work I have tried it several times no reply from them
I dont know if you can unlink the twitter without customer supports help....
@woven nova ya I can't do that
Well idk then
If they didn't reply me I'm gonna try some hack on my account so that I can get banned easily so that he also can't be able to use my account
SunGeePuBg is the hackers main account
Anyone else experiencing major lag while driving?
@smoky narwhal yes I am getting that lag as well
@crisp forge is this a bug? Everyone I talk to says it happens to them to... It's super frustrating because it almost freezes my game completely.
Yaa it's a bug @smoky narwhal
@echo ridge contact twitter and facebook, not pubg
@night cloak did that no response but finally I ended up with a guy who is facing the exact same problem as I do , he is trying to contact pubgm for more than three months
i did restart my game and did not work
The staff is probably too lazy
Ok go to pubgm
Go to the in-game customer support @echo ridge
That's the first thing I did when my account got hacked @shrewd lion , no response till now so only I'm trying my last hope social media
@lime juniper ☝️
@flint garnet hey boi you got some solution to game freezing a lot
When did u contact in-game support?
Few days ago didn't remember exactly
@echo ridge The CS is dead
It takes them longer than a few days
Try to contact Twitter and get his Twitter taken down
Hes probably logging into your account through Twitter
@lean crescent I think it's dead because only the bot replies
@night cloak 😭 arcy atleast you welp gimme a solution to game freezing since last few days in erangle
@echo ridge in game customer support works
@echo ridge Simply the fact is that you cannot do anything atm use CS and keep bugging them
@shrewd lion nice idea worth a try
Real person response takes like a week or 2
Depends upon your device :/
Arc this dude got hacked help this man
@night cloak Boi I have 4GB Ram Amazon Exclusive Phone meant for gaming purposes
SnapDragon 628 something
He needs to contact that social media platform support so that they can revoke hacker's access to his social media.
I was chatting couple of people reported the same thing since last day especially while driving and when couple of people are pushing against you though you have a ping 100 ms and big thing is that my map aint rendering when I jump out from the plane and land
Then definitely it is server side issue, @lean crescent.
@night cloak how come I know the hackers social media account
That's odd
😦
@echo ridge contact Twitter
@shrewd lion that's fine I Don't know his Twitter account but I know it's linked
Hes logging into your account through Twitter so you gotta contact twitter to get his access removed
It's worth a try
If your account is hacked through the social media account from which you logged in the pubg then I mean you should contacg there social media support.
Yeah just like Connor said.
No info about that. Maybe in the next update. 🤔 @lean crescent.
@night cloak he logged in through my Facebook and linked in his Twitter , I recovered my facebook account but I can't remove his Twitter and I don't know his Twitter account name how can I talk with them without details
Then you need to contact customer service in game. It will take some time for reply from customer service.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hey, so whenever i press the reunion thing my game crashes
@sullen elm
reunion?
Idk its some invite thing on the bottom right scroll next to the events
🤔
p!match this command is not showing result
its a bug @ruby pollen
Code developers will fix? Do you know?
Will you be banned in pubg mobile for using VPN??
hey i need help my rp is 94 and i have completed my all missions then how should i reach to 100 rp help me otheriwse my purchase will go in vain and only 6 days left and all weeks completed😔 😭
@jolly charm
@haughty sleet
@harsh anchor
@neon patio
@night cloak
@tropic ravine
Stop @hot basin
i need help
What is the problem?
hey i need help my rp is 94 and i have completed my all missions then how should i reach to 100 rp help me otheriwse my purchase will go in vain and only 6 days left and all weeks completed😔 😭
@hot basin thats your own fault for missing daily missions
i dint miss daily mission i play everyday and complete them
@night cloak the event didnt come yet bro
I don't think they can help with that.
its means they are keeping it sceret

i got 10 year ban for just shooting big size enemy can any one help me
Please contact customer service for issues related to suspensions, thank you.
So will this be fixed, like soon?
1970 ? Wow
Yeah and its already 2019, still cant use the coupon, wow
you have to go to 1970 probably
@hot basin
i think the only way is purchasing 6levels
anyone here that can help with gfx tool stuff???
I'm going to 1970. Bye bye friends
@stable willow aren’t they banning GFX?
@polar turtle i got no banned
Bruh and it says 1970 it has not started or ended yet like wtf
I got that too
i have stopped using it but the thing is i am unable to get my old graphics bavk
back*
it is stuck to lowest game resolution
most of the times my controls are out of the screen
so anyone can help me?
@stable willow I know it’s dumb but you tried to repair or reinstall game?
yeah
Why does pubgm staff dont give a f?
not working 😭
what is this?
@tired fractal RESTART THE GAME
why
IT's a bug new bug
if you login today you get a ticket or coupon
How do I join chat room to complete mission
@tired fractal hmm
@fervent shadow You open where you can send message to frands then go at the last create chatroom thats it
Oh ok cool ty I'll try that
hmm
@polar turtle can i add you?
😂
Thank you @polar turtle
@fervent shadow after creating u need to exit and click again to chat you created
@stable willow well u can 😂
is the zombie mode still available?
Why i havent lucky draw from turkey
@lean crescent
@snow valve yes, zombie mode is still available.
Okay thanks
@snow valve hmm
@lean crescent 😌
How to login lucky draw
its bugged @mortal patrol
When event has been starting!
@maiden salmon its bugged
ugh are they ever going to fix the doors problem
its really bugging me tbh, died because of that
It has already reported, please consider waiting until a fix in future comes up
its been around since.....its a hella old bug lmao @distant escarp
Yep
Why year is showing 1970
its a bug @past birch
🙄 any way you know to fix it i am unable to draw anything as event os not started game is waiting for 1st jan 1970
its a bug, only devs can fix it
ok thanks for your help
or go back to 1970
Lmao
@wispy matrix we're working on making a time machine😂 soon we'll go 1970
@night cloak Please move to #chat
PUBG working finally full screen on s10 plus. Settings-display-full screen apps turn on for pubg😀
Does pubg mobile can run if I move or copy the com.tencent.ig file to SD card?
To the obb file?
@snow valve I don't think it will work. It may ask you to download the files again. I will suggest you to go to pubg app settings and than click on move to sd card. It will be more secure way to move the files
@snow valve don't think so. Obb file needs to be in Android->Obb
@snow valve
Do it the official way by clicking on move to SD Card
hello
I need to know something
If I play in pubgm VN version and my friend has pubgm global version, can we team up?
if someone answers this, please do mention me. Thanks!
Why isnt the auto open door issue solved?
What's the site to buy uc ?
Please refer to FAQ 3.10 in #481198147478224896 for further information, @zenith light. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@lime juniper One more gone for using TGB so what would u say
Please refer to FAQ 2.9 in #481198147478224896 for further information, @lean crescent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
i know that
@lime juniper
He is using all my room card 20 days unlimited and 1 day advance room creation unlimited @lime juniper
Please help me to recover my account by unlinking the hackers Twitter account
I am facing this issue from morning.. I have nt used any sort of third party software or hack or plugin..
@orchid fable sorry brother same issue from 4 days
@orchid fable ha bhai is pubg ne mjak kr rkha hai meri account bhi ni khul rha na wo reply kr rhe
@orchid fable have you tried reinstalling the game?
@halcyon stratus you should try repairing the game once you log out.
@thorny dirge bro tried reinstalling too but same issue. No customer support till now i have sent them dozens of mails.
@vital sluice reinstalling or repairing doesn't fix anything
@vital sluiceyes bro tried reinstalling but no hlp
@vital sluiceok i wll try to repair but it seems like it wouldn't help
There's little much we can do about it then, @orchid fable. The customer service will take time to respond. Need to be patient as they receive a lot of mails everyday.
@vital sluice Royale pass ki to lag gye was on Rp 82
@thorny dirge English.
@halcyon stratus this one is right if you don't want to download the maps again.
@thorny dirge that's unfortunate but let's speak English only as it's a global server.
@vital sluicelisten i have been using this game since day 1st of launch of pubg mobile.. But never faced any then issue then unfortunately suddenly this pop up appears this morning. Let hope they might solve it soon. I am level 70.
Can sumonr tell is ipads are available in crew challenge
I dnt want to loose my account man
@verbal ice No
@rain nest ಠ_ಠ
@vital sluice sorry i was saying that i was at RP 82
Why u stalking me
@verbal ice Please move to #chat.
Can moderators here help me to solve this.??
@verbal ice you can use it in crew challenge, not in the Club open tournament.
@orchid fable I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.
Ouch @verbal ice
How can I help you, @rain nest?
Nothing sry @vital sluice
@night cloakok daisy then surely i will wait for there reply on this issue that's what i can only do now.
Exactly.
Hope i wll get my account back thanks @night cloak
@vital sluice Any update on How ipad players will he detected?
Logan ipad banned in pubg ??
@night cloak They never reply
@rain nest It's an official event. It's nothing impossible.
We are unware of that ,but they might use it on the basis of screen resolution @rain nest.
@thorny dirge Then you're out of luck.
@verbal ice it's not banned in pubg, you can't use it for the official tournament rounds of the club open.
Can i use for crew challenge
Yes.
I already answered you that
Beat it
Please avoid going off-topic. You can have unrelated conversations in #chat.
At last i would say don't play any tencent game they Sucks
Hello, I always played, played, took the car drove off, saw the stone had crashed, but so that my car took off she already turned over, then I landed, drove off, and I was disconnected with the error "the date was changed, and you have been disconnected". for what? I do not use third-party software, I do not play with cheaters. Nick: energyTEAM
Please refer to FAQ 2.9 in #481198147478224896 for further information, @pallid ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@pallid ivy the game thinks you're hacking
well, no, I was driving fast on the UAZ and hit a rock, and flew up. If I knew what would happen next, I'd record a video to confirm my words.
what am I going to do now? who to contact?
@pallid ivy You report while in the match. But you can still report it in game support. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
what is the probability that I will help?
and how many approximately it is necessary to wait the answer? and I'm afraid will forget how to play)
Hello, @gilded pilot!
Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.
It is said that the registered teams can participate at the crew challenge, but at the crew challenge are 6 spots, while we can register only 5 players. Explain please because is quite confusing. On the other hand, it s written that qualifying teams will be invited in the SPRING SPLIT REGULAR SEASON. How many teams we are talking about? How does this qualification work?
Hey pubg management i need your help
One of my friend got ban again without any reason pls unban him
Can any Mod help me?
@lime juniper can you help me?
Sometimes my device doesnt loads up the terrain or patches so i can see tbrough walls and mountains and shoot through too
This will ban me if it continued
@modern gale
@spring void It's normal until the last point, you shouldn't be able to shoot through. You can see through because beyond 350m, nothing will be rendered except the ones (rocks, terrains, trees) which are being controlled by the server.
@night cloak You can only register 5 players 4 confirmed and 1 as a substitute. Top qualifyed 32 teams who have registered.
In the crew challenge, many people from the top team will have tablets. And if i am right the top 36 teams will get at the next stage. But In the RULES says it is forbidden with tablets. How can you track that?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @peak oak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@grizzled lark but it says we play in the CREW CHALLENGE. And in the crew we can register 6...
@full meteor In crew there are supposed to be 6 members, but for the tournament the only 5 members that are registered that will be counted.
So the team name from the CREW CHALLENGE will be synced with the team name from the registration?
@full meteor, You will need to add your team name for registration...
Ok, so we need to be in the top 36 teams to qualify. But what about the tablet guys?
And we need to sign-up now ,but we can play only in August or we need to play in both crew challenge?
@night cloak Yup
@full meteor, Tablets are not allowed to be played for the tournament.
When You would be called for open club if you would be in 36 then you won't be allowed to use any sorta tablets @full meteor
Hello, everyone. Any news about the banning for no reason? I was banned for 2 months, just leveling up my RP to 100 awhile ago. Filed a claim, no response after answering 2 questions.
@night cloak emulator or mobile?
@lean crescent ok so until top 36 tablets can be used
Mobile @lean crescent
0.11.5 beta open!
@full meteor Hmm but using mobile ph9ne is better because maybe you have to compete there😂
@night cloak Some sorta ram/game booster or antivirus software on phone?
@lean crescent yeah but as i said, 80% of the top teams will play from tablets...
Hi
@full meteor Hmm but in the open club you gotta have mobile only as far as I know
And than they get qualified, not letting space for people that play from mobile
Didn't have any, I was using my S9 for about 2 seasons of RP now. I actually played a game, after we died, "Data has changed" popped on the menu, there is when it starts, can't open the account anymore.
@lean crescent but how do you track them if they register with tablets?
It is very unfair like that i think
Uh, where is the anniversary lottery
I got the ticket thingy but idk where to get it
@coarse urchin, It's in your inventory.
The lottery event has been started yet but you can check it out by clicking on the ticket and then click on use, @coarse urchin.
@grizzled lark ok, thankss
I got banned for playing pubg in mobile and emulator from a same account
What the hell
Same problem @rigid patio
More 6 Days To End Season 5 !!🍁
Still no Global Beta update yet !? 🤔
@rigid patio
because you must have logged in into same account from mobile and emulator at same time
You opened Tencent first? Then opened the mobile account while the Tencent emu is still logged in, right?
I did this, and boom, banned for no reason. Usually just dc you in either
@rigid patio
If cussing would help this channel would be flooded with that
I usually played pubgm on my pc.......when a power failure came, and i shut down my pc.......and logged through mobile for continuing my game
Is that the problem
🤨
The anniversary lottery from my inventory is gone!! Why??
@rigid patio
Umm shudnt be unless The computer was on somehow
Is the Global Beta 🌎 Out?? @lime juniper
The anniversary lottery from my inventory is gone!! Why??
@opal moss
No i dont think it is out yet...
mine was when I'm playing solo on Tencent emu, friends invited me so I logged in on mobile because 2 of my friends was using phone. we played 1 game then after playing it said "Data has changed", banned after
The anniversary lottery from my inventory is gone!! Why??
More 6 Days To End Season 5 !!🍁
Still no Global Beta update yet !? 🤔
but the0.11.5 update comes on 19th march@opal moss
Not as we are aware of, @opal moss.
@grizzled lark i dont wanna bother you anymore, but just let me clarify. So we register for the open club 5 people, we register with 6 at the crew challenge. But in both registration same team names. Then we play the tpp crew challenge(with all the people that have tablets and stuff). Then the first 36 teams get qualified in the Regional stage of the Open Club regardless their devices. And when the regional stage will start everyone must be on phones .
Is that correct?
@opal moss
So u can wait for 6days...
Beta versions will be announced in a separate channel when we have information about them.
You can't enter a match on mobile, because you already connected in emulator server but you can't enter match again. @rigid patio
The anniversary lottery from my inventory is gone!! Why???????
@graceful jewel when i get my account On June or November
We get our accounts back on may @rigid patio
Correct, @full meteor!
@rigid patio
Two months l8er
The anniversary lottery from my inventory is gone!! Why?? The one i got today
@night cloak hmmm
And we need to sign-up now ,but we can play only in August or we need to play in both crew challenge?
file a claim first @rigid patio we were not using any cheats so we should get back asap
The anniversary lottery from my inventory is gone!! Why??!!-!-!!!\
Any mod??
@night cloak
yes you should at least try filiing a claim...
@lime juniper
already did @graceful jewel any estimate as to when will they reply and by how?
@midnight lantern
Plz try not to ping mods much... they will react when they are available
Ok
@night cloak
Never contacted them....
But they usually React within 4days...
Send the details of when you were banned and were you in game when you were banned....
send them this to Speed up the process a little
The anniversary lottery from my inventory is gone!! Why?? Answer instead of deleting bruh
Please provide a screenshot, @midnight lantern.
@fickle bough
Spammmms Really wont help!
But they wont answer @graceful jewel
@fickle bough
They wont either if you spamm...it will just make things worse...
@graceful jewel yes, the file a claim looks like a messenger, if a leave on this "chat-like" conversation, will they see this?
I tried everything buy can't get my ranking
@rigid patio good, bro, this is our only hope :/
@night cloak
They will see but cant predict when...Also it does not depend on whether u leave it open or not
And we need to sign-up now ,but we can play only in August or we need to play in both crew challenge?
Please give me an answer
@night cloak ban on Level 97 😐......They hit that on your head ☹️
@lime juniper
thanks for the info @graceful jewel this somehow reduce the stress on me.
@night cloak
Welcome :p
true @rigid patio we got the same problem, and by how we got it. just really dont know why this happened when a simply dc on the other end will do.
@night cloak
If you are free please answer
@night cloak @midnight lantern @fickle bough
Sorry for the pings
I hope someone can help us to look further to this. 3 levels away from 100 😦 @lime juniper
@night cloak The funny part was, they have restricted the server change from phone to emulator......But they didn't do that from emulator to phone ☹️....... And free ban
They r giving free ban
@rigid patio @night cloak
Sorry to Interrupt but can you please shift your conversation to #pubg-mobile or #chat
This is Going off topic
Will do, @graceful jewel thanks for your help. just gonna wait for this matter to be seen.
Ouch 97rp
@final night please send screenshot of the problem here, the same @rigid patio and I had so it will file up. thanks
@midnight lantern You need to be in top 10k or 100k (for squads) for it to show
@night cloak
@final night
as i said We can do nothing in case of bans all you can do is a file claim...Chatting here about it wont help...We are not connected to tencent in anyway
Tag me please if you know the answer
@night cloak Im in
And we need to sign-up now ,but we can play only in August or we need to play in both crew challenge?
Show @midnight lantern
wait sorry a confusion
@night cloakhere is your screenshot
Same here I collected it and nothing came up and my friend spam use on it and it disappeared
@lime juniper i had that lottery coupon in morning when i tried to use it i got this strange screen and game crashed now when i logged in after couple of hours its gone and i didnt get anything for it
May be some bug in the game in main server
Any mod help me i am able to shoot through walls when patches arent loaded
@midnight lantern how many points does he have and how many do you?
I dont want to be banned
@night cloak @rigid patio basically what I think is that they have turned on the banwave since its 6th or 7th case today so try file claim
@spring void reinstall the game
@night cloak I have extra 200points
@radiant sand lol no it is not related
@spring void you can shoot through it, but you cant kill with it, if i recall
So no idea how to fix the ticket problems? Rip
Patches aren't loaded ? @spring void
@crude crown its a bug, wait for devs
@haughty cypress i see them being hit
The message says Get the reward after 10 draws, @gleaming abyss.
@lime juniperbut the token is gone
@haughty cypress blood effect is there
I am afraid I cannot help with that.
@lime juniper eVen me I don't find that token
@lime juniper did you see my screenshot
Are you talking about when you exist the game and came back but then the buildings aren't loaded and invisible/see through? @spring void
Yes @despacitoMiner442
Yeah you can kill people through the walls
Your Teammate probably took everything or a squad already looted it lol
and ran away
Soooo, whats your problem? @flint saddle
😂 You guys used your pen for killing each other if so then you would get loot @flint saddle
Don't act dumb boi 3 squads must have used stuff available there so that's all left
If so then they do sucks at hitting eachother to waste that much bullets
The anniversary lottery from my inventory is gone!! Why??
Or is it gone for everyone? I didnt even get to use it.
Link for download 0.11.5 beta?
Or do others have it?
me and my friends got banned today for nothing? are these random bans or targeted?
@wraith dome It's not out.
@fickle bough it's for everyone I think
@pallid ivy Banned for using cracked version?
Mine also gone
@night cloak no, I haven't used any hacked versions, cheats or anything like that
I just received a message from a friend that he was blocked, although he throws money into the game, plays honestly, why?
@wraith dome It's probably closed beta. If they make it public, it will be announced in #news .
@pallid ivy 6 already got banned
@pallid ivy Was it a 10 years ban?
@night cloak yes, 10 years
@pallid ivy Use claim button
@pallid ivy Then you'll need to tap on "file claim" to learn more.
I don't have such a button, I have "file a complaint" and "license terms". I heard that almost do not respond via the "file a complaint", but I tried and filed, I hope to answer, because this is my second account which is banned. Were would video, a pity I not youtuber
@pallid ivy Use File Claim option on the banned account
February 20 this year also had bans, but the next day unban, can it be repeated now?
👀 Hmm if you are innocent
@lean crescent how to do this? I don't really understand..
Aah, I have written there "file a complaint", I filed, Ah not know reciprocate or not, people say that very long wait, only in diskord can help Slevin_PUBGM
i wait
@pallid ivy Umm maybe that use that no one on discord can help use In-game support
i cant get ticket
When we will be able to use The anniversary Ticket?
Idk
when the time comes
My coupon disappeared at all.
is there anything the community team can do to help?
@pallid ivy Nothing I 🤔
well that I did not spend a penny, knowing that I will be in the future lock, after which I do not want to play this game again...and after all my friends bought royale pass and not only and they were blocked too
@pallid ivy nothing people at discord can do 😐
they have no contact with the developers???
Hello guys today I collected anniversary coupon from daily rewards but it's not appearing in my inventory help pls
@pallid ivy no they can just report like us
The same
@coarse lion known to many please wait for an official announcement
well, I'll have something to do, and what I do not know myself
@coarse lion known bug which may be fixed soon
Ok @spring void
a compensation has been sent out
a premium crate coupon for the "inconvenience caused" by the lottery ticket confusion
@rose finchHmm
Just got it
Hello is there a new pubg update
@brisk thunder no
ok cheers lol i was gonna start playing it again
Why is my game continuously crashing in middle of match?
Why does my friends game crash every time he uses an outside way of voice chat like discord
your ram might not be sufficient for the game
Ok
@ruby pollen LOL just read
Hello I neeed some help regarding blocking someone
@ancient copper Delete this picture.
nah im good 😃
Blocking user in Discord? @night cloak ?
One of my friend got ban again without any reason pls unban him any mod who can help me?
No blocking someone on pubg
How to contact pubgmobile support ?
He didn't use hack or any third party app why he got banned? Pls help
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Basically to block someone u have to add dat person as a friend right ? Even if I blocked dat person , he can still see my details and everything. How to block someone permanently? Like I don’t want him to find me ever again.
there is no such feature to block someone in pubgm as far as i know
@night cloak You can hide your details on setting.
Lol I know dat thank you @night cloak
😅
So there’s no way stopping dat guy from harassing me? , cool
Problem is ID number thing but thank you
@night cloak Report that boi😂
Lol one report won’t solve anything ;))
It would😂
Oh well, just ignore him...he will give up if u don't feed IT attention
Ask your fellow peps to do same
K I’ll try lol
reports goes straight to the trash bin fyi
@alpine thicket Nah it's doesn't go vain
Yh I’ve reported this hacker dude many times and still he’s killing me with one bullet of uzi
@night cloak😂 record some proof use in game support and bam he is over
👌
lol
When will the anniversary spin come out
idk
Well I was looking for a date not a idk
Thanks Logan ☺️
np
My ping increases whenever there is enemies in front
@umbral void It happens
@lean crescent any solution?
@umbral void Nah just u gotta have a faster network
@lean crescent what about the frame drops when enemies are near
Because of that i always die
@umbral void it happens with me too but since I have been using atleast 14 Hrs a day so now it doesn't happen
I cant see time traveler set to buy
Is this related to your question earlier today, @gleaming abyss? It was posted on Twitter.
https://discordapp.com/channels/393088095840370689/481197473403240451/555004972849430544
@vital sluice can u help me with this?
@lime juniperyea i got it they sent a mail ingame
What device do you play on, @umbral void?
@vital sluice one plus 6 t
Only available in Brazil and the Philippines for now, @radiant sand.
Use VPN😂
In the future.
Ok ty
@umbral void have you tried repairing the game?
hello, @lime juniper is there a chance to recover banned accounts because of Tencent emulator to mobile switching of account? There are atleast 4 people that got this awhile ago
@vital sluice yes
@night cloak You have Antivirus on your PC?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
🤔
the problem was found when someone uses a Tencent emulator, then switch to mobile while the tencent emu is opened. usually, the emu will dc, but today, it bans people for some unknown reason
@umbral void I've some friends playing on 6t,it works just fine for them . Maybe it could be you connection. You can try switching to a different data connection or WiFi and play the game.
I am trying to run my game on tgb And once its open it Gives server error and Force Closes the game.
Any fix?
@vital sluice i have tried everything switching to another network and even reinstalled the game but still whenever enemies are near the game starts freezing ..
Could be your device itself then, @umbral void. Like i said ,some people who i know playing on 6t do not face this issue. Contact the customer service in-game regarding this issue, maybe they can assist your further.
@night cloak head over to #emulator-support .
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Whenever someone/me clicks on my profile the floating screen sticks and then I've to restart my game. It's not only happening with me but to lot of my friends too.
People call me hacker and I hate that because my profile is being unusual
Can you show what you mean by floating screen with a screenshot?
I'll send a video for you wait
You can not send the video here,you can forward to dms @tired finch.
What device does this show up, @tired finch?
Whenever me or someone else clocks the profile (stats, tier overview,...) This happens and then I couldn't get back to the lobby
Hi.. I need help
Everyone's device shows this when they try to click on my profile
Need you to mention the device models, @tired finch.
If possible.
How can I help you, @ripe elm?
One plus 6, one plus6T, mi pocco F1... @vital sluice
My account got locked for 2 months for use tencent gaming buddy..
Please do report the issue in-game and let the customer service know about it.
The more reports they get ,the sooner they look into the issue. We will also try from our side and let the team know about the issue, @tired finch.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @ripe elm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@vital sluice I've been waiting for their reply from the day this starts happening (start of season 5) it's still not fixed
I didnt use any crack version.. Or vpn.. Bt got locked.. Now what should i do ?
Any here ?
what help do you need?
When I'm In lobby my ping is 60-70. N whenever I start game ping goes 600+ automatically
@night cloak
Anyone help me ? To contact with pubg team ?
Same problem.. Bro..
I use TGB without any extension and official apk
I also got that..
You must have used the virtual space
Nope
Nothing
I play both in mobile and pc, in mobile i always update the game from Google play
Is it global version? @dire gate @ripe elm ?
How to report about this problem?
I already have messaged on support but no reply
@dire gate use file claim You are 11th case till now I think which I have seen
Yes global international version @night cloak
Question - new beta release was announced with almost all the fixes except the door not auto opening one
Is there another patch coming for that
..?
@night cloak When I'm In lobby my ping is 60-70. N whenever I start game ping goes 600+ automatically
@lean crescent already claimed
@dire gate wait be patient
Please do something 😭 😭 😭
@dire gate Wait for a day then if nothing happens then bear the ban
Hackers are playing fluently and we normal user suffer this, is this even fair?
@half kayak
You need proof
How can i prove that i never used any extension 😫 😫 😫
For all we know you're one of the people who broke the rules and just saying you didn't
Everyone gets a ban for a reason so you have to have a valid contour
Huh...
This is what life is
..
Who don't break rules always suffers
Are we gonna get another RP crate in 3 days?
Is this date is 11 may, 2019?
Any mod here?
And lol my pc is so bad that i can not use any other app while playing PUBG 😆 😆 😆 no chance of using anything
Of RP crates 10/10
@night cloak oh and when RP is going lock?
My clan name change to this Numbers
It'll go lock in a few days usually.
What to do?
Usually during the next time it takes to get a new week.
@night cloak 15 March or 18 march?
However how many hours are left.
@night cloak I need help
85 hrs left on RP crate @night cloak
So in 85 hours rp expires
And season ending on 18 march
RP ends with season right?
Yes.
Or few days early?
Usually maybe a day before.
@kindred scaffold Do you have a rename clan card?
It depends. It has varied every season.
You can check on Clan shop.
Either there is no other RP crate available.
@night cloak I did rename before
Either way*
@night cloak is that a bug?
@night cloak u really sure about that ?
Yes.
@night cloak ok thanks man
The 8th week is the last week.
Which is this week.
@kindred scaffold Did you ask your clan leaders?
Next week it will be locked.
@night cloak yeah
@night cloak i thought as season is ending on 18 u gonna get another crate
Nope.
You'll only get another if it was 9 weeks.
@night cloak he asked me to take help from Pubg Mobile Discord server.
@night cloak asking me?
Yes
@night cloak help me about my issue 😭 😭 i want my id back to play in season 6, it was my main account have a lots of things in it, no chance to risk this account because i knew about the rules
@night cloak the name was AWM乛
Rounok if you are banned there's nothing anyone here can do for you as no one here has any acess.
You'll have to contact in game support as it says or request through file a claim and wait patiently for a response.
@night cloak if there was any reason for me to get banned, i would not be crying
@night cloak. the clan name was AWM乛
But i can not take this as okay because i know i haven't done anything wrong
I'm not sure scorpion.. weird maybe contact in game.
Or maybe tell him to use a clan rename card.
@night cloak what is TOS?
Terms of service.
@night cloak ok
I'm not sure scorpion sorry I couldn't help you.
Ronouk again you'll have to file a claim and see what happens sorry you are experiencing this.
@night cloak how colud i contact with pubg support ? Give me their email
@lyric juncothis weeks rp crate is the last ones of the season
That's what I told him Majdulaaa
He knows.
Contact to PUBGMOBILE_CS@tencentgames.com , or in game setting, @dire gate @ripe elm.
@night cloak email sent
Be patient. The customer service receives hundreds of support requests every day. It takes time to review all of them. A support agent will contact you as soon as possible; however, the response time depends on the amount of support requests. You are therefore kindly asked to wait patiently. If you are not contacted within a reasonable timespan, please reply to the support ticket or e-mail with a kind reminder, @dire gate.