questions

[crisp garden]

@night cloak are you american

[night cloak]

No

[crisp garden]

@night cloak so?

What are you

[night cloak]

@night cloak No, you can register later in August.

[crisp garden]

The registration is in march @night cloak 8

[night cloak]

@crisp garden That's for Spring.

[crisp garden]

Ok

[night cloak]

And so you can sign up either in march or August and you can play this season or next season

Thank you

[gleaming abyss]

@slate turret report that issue ingame

[night cloak]

@night cloak Exactly.

[crisp garden]

Skeppy

[raven wedge]

It says 480 UC but whenever i click on it, its 1080 ? Tf

[crisp garden]

@raven wedge try to repair the game

Maybe that should help

[raven wedge]

Nvm i bought it

[earnest notch]

why i must enter match again after all game what i join? than i must reinstall whole game.. i have this problem from update 0.11.0

[tardy ocean]

@night cloak my game brightness still goes down after doing this

[pliant raft]

Is there a specific number of ppl needed in ur crew to qualify for CO?

[night cloak]

Hello I need some help with pfp problem

[fresh yew]

Hello

[tardy ocean]

@pliant raft 4/6 or 6/6

[tardy ocean]

@night cloak pfp?

[errant helm]

Wymy ping is 400ms

Ingame

[tardy ocean]

@errant helm sever ping

Sever problems

[errant helm]

Damn

[night cloak]

@tardy ocean Turn this on to 150%.

[tardy ocean]

@night cloak I did still happens

[night cloak]

I mean my account is connected to my twitter account and I changed my profile pic like yesterday (pfp) but still it hasn’t changed yet.

@tardy ocean Try playing another game and see if the problem persists or not?

[tardy ocean]

Okay

[night cloak]

@errant helm If you play Asia server, open Speedtest app and connect to Vianet Singapore. If you play Europe, connect to SYN Ltd London. If you play North America, connect to Spectrum, Ohio.

And then send screenshot

[errant helm]

No europa server

[jovial wolf]

When will the optimization for android be?

[tardy ocean]

@night cloak what ingame

[night cloak]

Wym @tardy ocean

[tardy ocean]

The profile pic ur talking about

[night cloak]

@jovial wolf It is optimising the game on both Android and iOS platform. Be patient.

[night cloak]

Elaborate please , I don’t understand understand what you’re trying to say or ask

[frosty thorn]

Someone took my ac & access via twitter

Can anyone help me please?

[night cloak]

@frosty thorn I think we've gone through this. Contact support in game.

[jovial wolf]

Means? The optimization is being done or its already what it is?

[errant helm]

So 180mb+ on the syn server

[night cloak]

@errant helm And you're getting 400+ ping in game?

[errant helm]

Yes

Many times

[night cloak]

I changed my profile pic on my twitter account yesterday and my ingame pro pic hasn’t updated yet. (My pubg account is connected to my Twitter )

[frosty thorn]

@night cloaki sent lot of mails or msg for this with screenshot but no response..still someone using my ac through twitter & what he said u can see in those picture

[night cloak]

@errant helm Did you try to connect to a WiFi and see if the problem persists or not?

@night cloak It might take up to 3 days with twitter. And around 6 hours with Facebook or WeChat.

[soft thunder]

Can someone help me?
I'm using a Redmi Note 5, and before the MIUI update I could select the "high" frame rate option, but I can't anymore

[night cloak]

@frosty thorn You already sent them yesterday, I did read. And please be patient, the support will contact you back as soon as possible.

[soft thunder]

Is there a way to unlock higher framerates without using GFX?

[night cloak]

@soft thunder Unfortunately no. You'll have to downgrade your MIUI update.

[jovial wolf]

I wish that this server had legit developers who we could contact like other games server very poor

[soft thunder]

@night cloak okay.. thanks

[frosty thorn]

Just need to revoke his twitter from my ac...you know he's telling me that remove your another linked means FB..even it's my ac..like it's hurt please I know u guys can help

@night cloak

[tepid reef]

@night cloak a little late but you don't need to play the crew challenge in order to play the club open tournament. You have to register your crew in the crew challenge however.

[night cloak]

@frosty thorn We really can't help.

[frosty thorn]

Means I never get back my ac ?

[tepid reef]

And idk why people are saying IPads/tablets are fully banned from this tournament when its allowed up to all online tournaments.

@frosty thorn you can't even login?

[night cloak]

@tepid reef They'll need to play a minimum of 8 matches in crew challenge.

[ionic kernel]

Is pubg lite worldwide or is for some selected countries?

[gleaming abyss]

@tepid reefyou can play in early stages but later on in offline games you wont be able to play

[night cloak]

@ionic kernel It's still in beta, will be out globally pretty soon.

[ionic kernel]

Ok

[frosty thorn]

@tepid reef
No when ever Im trying to log in it's say someone logging from different location tap ok to go back to the lock screen😣

[night cloak]

@frosty thorn It doesn't mean you will not get your account back. It's just you'll have to tackle some hassling to get the other person removed from your account. Meanwhile, I'm sure, the other person is contacting support too, you'll have to win the battle. And it's your battle.

[ionic kernel]

I have infinix hot 4 with 2 gig RAM 16 gig ROM and android version 7.0 but when I downloaded pubg it says my device is not supported

[frosty thorn]

Owao @night cloak

[night cloak]

@ionic kernel Your device doesn't have enough processing powers to run the game. Please wait for the pubgm Lite global release.

[tardy ocean]

@night cloak I don’t think of you change your Twitter it won’t update well I don’t think so @night cloak if you change Facebook book ad Twitter profile pic but in PUBG it’s Already set will that change in in PUBG as well

[frosty thorn]

Thanx for this kind of help @night cloak
Awesome security of pubg

[night cloak]

@tardy ocean I didn't get what you meant, but Twitter takes some time to update the picture in PUBG comparing to other social media.

@frosty thorn You're welcome!

[tepid reef]

So its not compulsory to play crew challenge matches

[night cloak]

@tepid reef You'll have to play the crew challenge if you're going for the club tournament. It's a requirement.

[tepid reef]

There are two sets of qualifiers
Spring split and Fall split

[tardy ocean]

I was saying that I had my Twitter and Facebook profile when I first got the game and let’s I decided to change either my Twitter or Facebook profile pic will that also change in PUBG @night cloak

[night cloak]

Yes. You can register in either of the splits. @tepid reef

[ionic kernel]

But I have played pubg on my techno c9 before which also has 2 gig RAM and I just don't understand why it couldn't run on my hot 4 with the same RAM of 2 gig

[tardy ocean]

@ionic kernel depends on the phone just because your phone supports the game dosnt mean it will run smooth

[night cloak]

@tardy ocean It will change picture from the social media you added first. If you linked Facebook first, it will stick to Facebook. If you added twitter, it will stick to twitter.

[tardy ocean]

It depends on power and how old it is aswell

Okay

[opaque sorrel]

Did they change how weapon achievements work? I finished some knocked people with a melee weapon to finally get to 100 but the tracker is stuck at 73... do you need to knock them with melee too since some update or something?

[ionic kernel]

Then I am going to throw my phone to the garbage bin and go for 4gig or 6gig RAM

[errant helm]

I only have 4g no wifi

[tardy ocean]

@ionic kernel no keep it just look at specks I use iPhone 7

@ionic kernel try to use the lite version it might work

[night cloak]

@tepid reef May I know where did you see you can skip crew challenge?

@opaque sorrel You'll need to knock + kill with the same weapon. It's better to play on solo, so you don't have to worry about knocking issues.

[opaque sorrel]

@night cloak oh ok ty so they changed how the challenges work then? Guess I’m going bot hunting today!

[night cloak]

@ionic kernel RAM doesn't matter. Your processor matters. There are phones with 1,5GB RAM can run the game, take Galaxy J7 for instance.

[gleaming abyss]

@night cloak my friend needs help with an issue

His facebook id is deactivated

[night cloak]

@opaque sorrel Yes, they changed it after 0.8.0 update.

[gleaming abyss]

But somehow his pubg is still logged in

[opaque sorrel]

@night cloak good to know tyvm for the quick response

[gleaming abyss]

How can he link a gmail id to that account

[night cloak]

@gleaming abyss Once someone logs into game with a social media account, they can play the game even after changing password. It's actually an issue.

If he can access to the account, he should be able to easily add a google account, no?

[autumn idol]

I cannot enter any match on any server it loads halfway then kicks me off and says enter match again? Repeat

[night cloak]

@opaque sorrel You're welcome!

[gleaming abyss]

@night cloakhe should but he is not getting the option to add it

I also want to add a gmail now but im facing the same issue the option doesnt show up

[autumn idol]

Are the servers down?

[night cloak]

@gleaming abyss There could be different reasons. If they switch OS. Think you're using iPhone, you connect your game center account to the game, and when you login to Android, you'll see only 1 option.

@autumn idol They're not.

[gleaming abyss]

Im on android from the start and he is on ios

[night cloak]

If you never switched OS, you'll need to contact support in game and ask what's up. There's no possible solution from the outside.

[gleaming abyss]

Ok

I would do that but i know they wont help so i wont try xD

Thanks for help anyways 👍

[night cloak]

They'll help when it comes to account safety. They usually don't reply when someone brag about bans, bugs.

[tardy ocean]

@gleaming abyss they do help you just have to wait till they replay to you

[gleaming abyss]

@tardy oceanthey do reply but its useless

@night cloakthey dont i have mentioned this issue earlier

[tardy ocean]

@gleaming abyss depends on the situation

[night cloak]

Then, you're out of luck.

[dusk belfry]

My friend send me request for crew but I I didn't recieve any request and he can't request again because it show Request already sent!

[tardy ocean]

@gleaming abyss iOS or android

[gleaming abyss]

Os doesnt matter in support

[tardy ocean]

@gleaming abyss what you tryna do

[night cloak]

@dusk belfry It's apparently a bug. Contact customer service in game.

[brisk inlet]

We still waiting for the bug fixes

[dusk belfry]

@night cloakokay

[night cloak]

@brisk inlet from Force?

[brisk inlet]

I see all the new outfits but no bug fixes

@night cloak wdym

[night cloak]

Nvm.

[tardy ocean]

@brisk inlet it will probably happen when season 6 starts

[brisk inlet]

Smh

Or they will just bring more bugs with S6

[spring void]

What is best way to use bp?

[night cloak]

@spring void You can create clan with bp, or you can purchase soldier crates from shop section.

[vital sluice]

Duplicates,you can exchange for silver fragments and redeem items from redeem shop.

[spring void]

@vital sluice nothing else? No other crate etc?

[vital sluice]

Just soldier crates with bp, @spring void.

[tardy ocean]

Can you buy room tickets with bp aswell or is it to create a crew or clan

@night cloak

[true tulip]

My account got banned for using cracked version I am using an IOS I can't even do scripts on IOS Lol

what did I get banned for

[spring void]

@true tulip check faqs and press file claim button

[night cloak]

Hey! Does anyone want to join my crew , I may be diamond rank but I ensure u I’m a great player , I’ve been ace on a season and crown 1 on last season and that’s because I had to study but yeah pls tag me if u want to join

[muted gorge]

My account got banned for using cracked version I've been playing pubg since May 18 and never used scripts or cracks still got banned on the Anniversary day my id is 5128188039 please help .

[true tulip]

@muted gorge BRO SAME

IDK bro

I am using IOS I can't even use scripts

XD

[muted gorge]

Lol

On the day of Anniversary they are giving this gift LMFAO

[true tulip]

Bro idk man

I have a reputation to keep

Everyone will think I am a cheater now

[spring void]

@night cloak wrong channel

@night cloak use lfg channels and delete this messagr

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @muted gorge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[muted gorge]

@storm flume i didn't notice

[earnest notch]

why im still getting enter match again after joining match? i have this problem from update 0.11.0

[night cloak]

@earnest notch It's more of a connection issue.

[earnest notch]

no my connection is good

[night cloak]

@true tulip Yes. iOS can cheat too. It accepts side loading apps. But if you think they're mistaken,you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

@tardy ocean You can't buy room cards with bp.

[true tulip]

@night cloak I just checked alot of people are complaining about getting banned for the exact same reason maybe its a bug?

[tardy ocean]

@night cloak connected Apple support this is what they said about mutual brightness

[night cloak]

@true tulip It is not a bug or Tencent would announce it by now.

@tardy ocean No idea.

[glass plinth]

I was just playing a game where the guy shot at me and it teleported me back and turned me around

[tardy ocean]

@night cloak I think it dose that when my phone gets to hot probably that’s the problem

[glass plinth]

I had an awm and a gille suit

and no ping lag

what the hell happened?

[graceful nacelle]

Gyroscope what is it and what does it do? Tag me if u got an answer

[night cloak]

@glass plinth I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

[teal girder]

@night cloak

Need gelp

Help

[haughty cypress]

@graceful nacelle basically tilt to aim

[teal girder]

Hello anyone here to help me

[night cloak]

@graceful nacelle A gyroscope is a device used for measuring or maintaining orientation and angular velocity. It is a spinning wheel or disc in which the axis of rotation is free to assume any orientation by itself.

@teal girder Aloha! How can I help you?

[glass plinth]

thanks @night cloak I get it

[graceful nacelle]

So it helps with aiming? 👀

[teal girder]

Mera account ban huaa hai koi reason bhi nahi hai fir bhi

[glass plinth]

Just wondering if it was server lag or whatever

[teal girder]

😭 😭

I just want proof that did any cheating

[night cloak]

@graceful nacelle Yeah. It is very much hard to explain by words, you either need to watch a YouTube video or try it yourself.

@teal girder May I know what is your problem?

[teal girder]

I got ban from pubg without any reason

[night cloak]

@teal girder I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

[teal girder]

Just tell me by doing complaints is anyone get their account back

[night cloak]

No, sad truth.

[eager plover]

Server asia lag now boss

Fix please i want get some 🐔 Dinner

[night cloak]

@eager plover Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

[eager plover]

Yeah thanks dev team muahhh

I understand muahhhh

[night cloak]

@night cloak the problem is even the customer service is not answering, and if they answer its a random answer, i have been 2 days writing to them after that when i see the answer it was a replay for nothing i wrote

@night cloak aww, that's an unfortunate.

[eager plover]

Yah i think find others way to contact Because so many ppl Email Customer Service

So need wait i think 1week? 1 month?😂 😆

[night cloak]

No ETA unfortunately.

[eager plover]

Haip senpai

:)

[night cloak]

This really a problem, so how can we solve out problem

I got banned for no reason

I send many prove to them and the answer was suck

[teal girder]

@night cloak u guys are in contact with developers ???

@night cloaksame

[night cloak]

@teal girder We're not.

[true tulip]

same here

[night cloak]

@teal girder sorry to hear that, at least if am cheating there is a reason for banning me

[true tulip]

I am more than sure it is just a bug

and will be resolved just like the 10 year ban in the last update

[feral viper]

can you send UC to someone

[night cloak]

@night cloak Actually there's no way to get back account once it is banned.

[flint oriole]

Is this a glitch?

1 crate with the decoration one whitout it

[night cloak]

@feral viper You can't send UC, but you can purchase UC and gift them.

[teal girder]

If u r banning then mentioned atleast proof with video or pic

[night cloak]

@night cloak this is really a big problem they must have a solution for that

@flint oriole It's not a glitch.

[flint oriole]

Than some crates might not have it

[tardy ocean]

It’s a bug

[flint oriole]

?

[true tulip]

Don't worry it's gonna get resolved guys it is just a bug.

[flint oriole]

K

[true tulip]

Just like last update with the 10 year ban

Ignore hope he is just a regular wannabe support guy

He dosen't have any clue what he is on about

[night cloak]

@true tulip how come it can be solve bro its a 10 years ban

[feral viper]

there is no way to send existing uc?

[tardy ocean]

@flint oriole it used to happen to me in acrade in war mode were it wouldn’t show my gun or the white dot @night cloak

[flint oriole]

K

[tardy ocean]

Even tho I’m in scope

[true tulip]

@night cloak did u get banned for two months or 10 years

[teal girder]

I got banned for 10 years

[tardy ocean]

@flint oriole it never happened to me in classic math tho

[night cloak]

@true tulip 10 years and am using ipad pro with official pubg copy

@tardy ocean I actually don't know what you mean.

[flint oriole]

i also have another glitch that happens for my brother

[true tulip]

I got banned for two months with an Iphone 6 Plus

[flint oriole]

In a game on his ipad the nametags for teammates dont show below them

[true tulip]

I am sure if the bans are coming at the same time it must be a bug

I saw on twitter people reporting to be banned

for no reason

[night cloak]

@true tulip i wish it was 2 months at least wont lose an account worth over $1600

[tardy ocean]

Basically my weapon wouldn’t show even tho I’m in aim mode

Or the aim dot

[night cloak]

@tardy ocean That's a weird bug.

[tardy ocean]

@night cloak I think they fixed it now

[night cloak]

Well bugs are always weird.

[tardy ocean]

But luck was having that issue

[night cloak]

Maybe, there was 2 patch updates recently.

[tardy ocean]

It only happened in acrade for me but for him it happened in classic @night cloak

[night cloak]

@tardy ocean "him" is who?

[teal girder]

How we contact developer any other option than customer service

[tardy ocean]

@flint oriole @night cloak

[flint oriole]

?

oh

[tardy ocean]

@flint oriole just telling hope about ur issue

[true tulip]

@teal girder What device were you using

[night cloak]

@tardy ocean Luk reported a different issue.

[teal girder]

Iphone 6

[night cloak]

And it is not an issue.

[tardy ocean]

Or I thought it was the no weapon thing

[night cloak]

@teal girder Were you using any ad-blocker apps?

[teal girder]

Na

[night cloak]

@tardy ocean No, he/she asked about the decorated crate thing. One was normal and another with anniversary themed.

[tardy ocean]

Oh okay

[night cloak]

@teal girder Did you install the app directly from App Store?

[teal girder]

Yeah

[night cloak]

My game closed just now, no error nothing

That is strange.

@night cloak Did it kick you out to home screen?

And when i tried to join the match again, it said the game has finished

@night cloak yes it did

@night cloak It's actually RAM issue.

[teal girder]

If majority report ban bug then something will happen😰 😰

[fallow lynx]

can you pubg guys ban hacker

[night cloak]

@night cloak please elaborate

[teal girder]

@fallow lynxthis is question

[night cloak]

@teal girder Can I see a screenshot of the ban message of yours?

[teal girder]

Ok wait

[night cloak]

@night cloak May I know what is the device you're using?

Redmi note 4

[night cloak]

@night cloak 3GB/4GB?

4gb

[lime juniper]

Most likely, @mental dove; however, it should be fine to use it in your stream.

[night cloak]

No other apps running

Has happened for the first time

@night cloak That is weird. Please restart your device and try to play again, see if the problem still persists.

[tardy ocean]

It’s normal it happens to me sometimes I’m on iPhone 7

[night cloak]

Normal?

Okay

[lime juniper]

No tablets are allowed in the Club Open event, @spring void.

[empty sage]

Hello I need to help

[night cloak]

Rare for me, I had the issue with iPad Pro too. A restart fixes the issue.

[tardy ocean]

I close the app at least 1 once a week maybe your phone is to hot @night cloak

[empty sage]

My Problem is My Account Penalize 2 month but I dont know? Why?
I login my account pc and phone
I dont use crack version
Phone download Play store
Pc Donwload Tecent official site but I banned 2 month please

[night cloak]

It isn't

[untold topaz]

Is there any update coming like fr ipad players that u will be matched with ipad only?

[empty sage]

last night 1:43 am

in morning

[tardy ocean]

It only happened once

[empty sage]

@keen spruce

[night cloak]

I will restart the device and see if the issue still persists

[tardy ocean]

@empty sage download the original version

[night cloak]

@night cloak yeah, do it and let us know.

[tardy ocean]

No apk

@empty sage

[empty sage]

@tardy ocean i have original version to play store

[night cloak]

@untold topaz No.

[true tulip]

@empty sage What device?

[empty sage]

samsung galaxy s8

[tardy ocean]

@empty sage uninstalls and reinstall don’t use anything like lucky patcher or game guardian

[true tulip]

Lots of reports coming with these bans

[teal girder]

So @night cloak there is no hope to get my account back

[empty sage]

i dont use lucky patcher or anything

[true tulip]

Go to twitter and tweet them ur problem

[night cloak]

@empty sage Please tap on "file a claim" and wait for a reply.

[empty sage]

i tried uninstall and reinstall

i tried file a claim but no answer to my questions

[tardy ocean]

@night cloak dose game booster actuboost pub

[empty sage]

i write problem all pubg mobile official discord server but dont help me

[night cloak]

@teal girder If the banned wave was mistakenly done by Tencent, you'll get unbanned in game and also will receive compensation UC up to 5000.

[teal girder]

@night cloak😳 😳 😳 seriously

[night cloak]

Upto

Yes. But if the ban wave wasn't wrongful, you'll not get unbanned.

Doesn't mean you'll get 5000

Right.

[empty sage]

😢

please i need to hel

p

[night cloak]

@empty sage Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

[empty sage]

😦

[tardy ocean]

Just reinstall the app agin to see if it works @empty sage

[empty sage]

@tardy ocean i try my friends 😦

[night cloak]

@tardy ocean Ban won't be lifted by reinstalling.

[tardy ocean]

Okay

[night cloak]

@empty sage Play in a different profile in the meantime. Also, reinstall the game in both your phone and PC from scratch. It will save you in future.

[empty sage]

@night cloak thanks 😦

[polar turtle]

It wI’ll be more missions or is it another “you will never get the reward” event?

• game is kicking everybody since midnight.

[spring void]

@polar turtle not for us

[mental dove]

@lime juniper Thank you😀

[solemn current]

What resources help

Every time i launch the game it shows this in the left top corner

[spring void]

@solemn current download from official stor or consider reinstalling

[polar turtle]

@spring void what do you mean. America have that earlier again?

[solemn current]

@spring void ive installed the game from Google play

[spring void]

@polar turtle its not kickig me out i meant on asia server

[haughty cypress]

@polar turtle there probably will be a daily sign in thing

[spring void]

@solemn current maybe you deletd obb by accident considerreinstalling

[solemn current]

@spring void finally its working

[spring void]

@solemn current 👍

[sonic apex]

so basically, @neon patio I need help with refunding, I bought 5 paint to have 10 paint and tried to make the blood & bones M16 and once I did, I found out that you need to get it within crates (P.S i bought them with silver fragments)
if you can refund the 500 silver fragments I spent and take away the 5 paint, i'll be happier
(username: 3AaMoRa)

[night cloak]

Lol

[sonic apex]

i might need to contact other staff but OK

[spring void]

@sonic apex contact in game support

[sonic apex]

@spring void it would take much longer, since the game support is more filled more than the discord support

[spring void]

@sonic apex but discord moderators have no authority

[hollow abyss]

Hey!

[haughty cypress]

@sonic apex if im not mistaken, refunds are not allowed according to tos

But you could try cintacting play store or app store for it

[sonic apex]

wow. ok

[hollow abyss]

I need Help!

[sonic apex]

i guess i'll just keep the paint for no reason :sadface:

[haughty cypress]

@hollow abyss got falsely banned or connection problem hmmm?

[hollow abyss]

If i buy the Elite Pass for 600 UC i become 4000 UC right?

[polar turtle]

🤔

[vital sluice]

How ?

[serene lantern]

🤔

[night cloak]

@sonic apex You can't refund in-game
If you want a refund then contact play store (it'll lead to 30 day ban)

[haughty cypress]

Lmao what sort of dream are u living in @hollow abyss

[night cloak]

Like if you delete system32 then your pc will generates nore ram 😂

[sonic apex]

@night cloak okay, i'll just keep them dont worry

[hollow abyss]

@haughty cypress it stand in PUBG

[sonic apex]

:sadface:

[spring void]

😂

[serene lantern]

[polar turtle]

I he is talking about rumor that premium RP will be more expensive

[haughty cypress]

Not sure what you read or heard, but u aint getting 4000 UC @hollow abyss

[night cloak]

@haughty cypress He means that if he buys the royal pass, his worth becomes 4000 uc

[haughty cypress]

Ohw lmao

[spring void]

@night cloak use other channel please

[night cloak]

Esl inglish

"i become 4000 uc"

😂

[hollow abyss]

Wait , i make a screen

[night cloak]

@spring voidok

[proud oasis]

When is everyone supposed to get the free outfuts?

[night cloak]

Just a heads up

You can’t open the Morning india series rewards web page in PUBG mobile if you’re on IOS

[haughty cypress]

When did pungm announce giving out free outfits? @proud oasis

[proud oasis]

Its supposed to be for the 1 year anniversary

[night cloak]

No

It's only for voting

They'll bring the outfits back in crates

Not as rewards

[haughty cypress]

^

[night cloak]

7d at best

@haughty cypress how do I fix the bug?

[haughty cypress]

@night cloak i dont play in india lol, idk

[proud oasis]

@night cloak no there was ones just for the 1 year anniversary than there was the ones like the time travler

[night cloak]

You mean that pinkish one ? @proud oasis in beta

[proud oasis]

@night cloak yes

[night cloak]

Probably will get it after a few days and for 7 days

Haha

Haha

[lyric river]

I am not able to select HDR from settings but of my friends who stream play on HDR. I use and AMD RX550

[proud oasis]

I dont care about the time limit i just wanna check out the outfut that won

[night cloak]

@sonic apex you should've asked some of your friends or people here, but you just joined so you probably joined to try to refund, although i dont play pubg mobile, i've spent money on the pubg pc steam store for onenof the crappiest trenchcoats ever

[haughty cypress]

I dont remember them announcing any free outfits hmmm

[night cloak]

@lyric river #emulator-support

[proud oasis]

@haughty cypress did u play the beta?

[haughty cypress]

Yeah i did

[proud oasis]

@haughty cypress there was these 3 outfits and 1 of them was gonna be free for a time limit

[haughty cypress]

I dont recall......?

[proud oasis]

U must have amnesia

[night cloak]

Do you think PUBG is rich enough to give a free outfit to everyone?

You must have dilemma

[haughty cypress]

Never really bothered with the outfits lmao

[spring void]

@night cloak @proud oasis other channels please

[night cloak]

They're an indie company @night cloak they need the money

There was no such announcement saying that every player will get a free outfit.

😂

😂

[proud oasis]

@spring void ???? We are discussing support for ingame items

[night cloak]

@vital sluice

Need a little help. I’m in a Apple device but can’t open the India series rewards web page, how do I fix it? @grizzled lark

[proud oasis]

@night cloak. The 1 year anaverse outfits one is suppposed to be givven free for a time limit yes?

[grizzled lark]

@night cloak, Are you having problems opening links or is it happening via in-game?

[night cloak]

No?

Yes

The rewards page

It gets stuck on loading, I’ve tried changing network and re downloaded PUBG, but that doesn’t seem to fix

Well on my other device it opens perfectly 👌

[grizzled lark]

Then it might be a problem with your browser.

[proud oasis]

@night cloak try repairing the game

[night cloak]

Inside PUBG mobile?

This ^

[proud oasis]

@grizzled lark have yee any clue on the outfits for 1 year anniversary?

[vital sluice]

@night cloak click the button between your close and refresh and open it in a different browser.

[vital wraith]

Any MOD online ??

[night cloak]

Oh

[vital sluice]

@vital wraith yes?

[night cloak]

When I choose safari it just doesn’t do anything

[grand hare]

R drops now paas bullets?I mean drops r now transparent for both player nd bullet?

[vital sluice]

Try restarting the device or logging in at a different time , @night cloak. could be high traffic maybe .

@grand hare can you specify what you mean by that?

[vital wraith]

@vital sluice emulators are not able to play in India bonus challenge?

[night cloak]

I’ve restarted many times, and usually try different time but it opens on my other device

[proud oasis]

@vital sluice any idea on how the 1 year outfits are gonna be? Theres rumors thats uts supposed to be a time limit outfit for free

[spring void]

@vital wraith #emulator-support

[night cloak]

@night cloak Unfortunately it is a bug, please contact customer support in game.

[grand hare]

I was looting a drop nd a kar98 guy was hitting me with it idk how I survived becoz of armor...

[night cloak]

No Sirlagz, it’s supposed to be for 900 UC till a selected time period. After that it’ll be worth 1200 IC

UC*

[grand hare]

I was totally behind drop nd I got 2 shots in a row

[vital sluice]

Don't know about that , there's 1 outfit Available for Uc and it's timed right now. And there's a cap in events. Have to wait to see what they add in the future as I don't have information regarding that, @proud oasis.

[night cloak]

Logan does fixing the client lead to downloading the 255 MB update again?

[proud oasis]

Yes

@night cloak

[lean crescent]

Ah the game is freezing now for me after the patch

[night cloak]

@grand hare Maybe your enemy was lagging. There could be desync too. Whatever it is, it's an unfortunate, please do report in match if you face it.

[willow dune]

@lean crescent patch when?

with-in last hour?

[lean crescent]

It came boi I think around 10-20 mb

[haughty cypress]

@grand hare so basically you got 2 shotted by a kar98?

[vital wraith]

@spring void it's redirect me here

[willow dune]

time not size!

[lean crescent]

A day or two ago

[willow dune]

oh ok then!

[night cloak]

@vital wraith Emulators are allowed in India's bonus challenge.

[lean crescent]

@night cloak:GWmythiMonkaT: Noice am gonna torture peps with it😂

[grand hare]

@night cloak I don't think becoz he shooted me when I already have looted drop nd I was behind it

@haughty cypress yup 2 shots

[night cloak]

Then, it could be the player was cheating? Right? @grand hare

[haughty cypress]

Did you have a level 3 helm on?

[vital wraith]

@night cloak sure ?

[night cloak]

@vital wraith Yeah.

[vital wraith]

@night cloak it was working but today it shows loged in via non mobile device

[grand hare]

Situation was like I went to drop then 1 kar shot came I went behind it when I looted whole drop 2 shot came with 5 sec interval nd both came from drop

@night cloak I m not sure becoz I didn't died to spec him nd neither I saw him again

[night cloak]

@vital wraith Maybe they recently changed their policy, yeah it was working for all Emulator players until now, as you've mentioned.

[haughty cypress]

The best explanation for it is that he was able to get an angle off you, was likely on a hill @grand hare

[grand hare]

Becoz it was close to last circle everyone came on drop so I ran over to heal idk what happened during that time

@haughty cypress not possible

This is same match which m talking about...Drop was at right downside

[vital wraith]

@night cloak bro can you please confirm

[haughty cypress]

Well, the pic cant really prove anything, report it in game i guess

[grand hare]

Idk what it is but that big rectangular hole drop was there

It's of bootcamp

[night cloak]

@grand hare Anything can happen, it's not possible by explaining such things with words. You can always report suspicious activity in game, that's what the report button is for.

[grand hare]

Talking about that hole which is bw boot camp nd it's 3 compounds

@night cloak idk who shooted becoz I didn't died

[night cloak]

@vital wraith Unfortunately I cannot confirm because it's a regional even. Find India in #481199117381533716 and ask there, they know it best.

[grand hare]

Nd just opposite of my character in that pic shots came

[haughty cypress]

@grand hareno point discussing it further anyways, withiut video proof, its impossible to verify what happened

[grand hare]

From E shots came nd I was at W side

[night cloak]

@grand hare Why are we discussing it here? We've a #pubg-mobile where we can continue this discussion.

Please move to there.

[grand hare]

@haughty cypress yeah I was just asking about the transparency...I also wanted to record but u know u can't leave game for 1 sec when u r at drop nd match is running on last circles

@night cloak m done with mah chat...😄

[night cloak]

I'm witnessing a bug where when I drive a car my screen freezes every 4 seconds.

[wispy matrix]

everyone is facing the same prob.

[night cloak]

@night cloak I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

@wispy matrix Never faced it.

[wispy matrix]

well, majority of players are facing it.

including emu.

[night cloak]

Use majority instead of everyone from next, it's better.

Please help with pubg mobile lite it tells server is busy how to fix it ?? Please tag me and msg me

[olive adder]

Hi I'm Utopar I have a channel with more than 142,000 subscribers and some subscribers have a problem is that their accounts in the game PUBG have been attended for no reason and do not know what to do please answer please

[haughty cypress]

What do you mean by "attended to"? @olive adder

[olive adder]

@haughty cypressI mean stop the account

[haughty cypress]

False ban? You mean

[night cloak]

@night cloak Are you from Philippines or Brasil?

[olive adder]

He attended for a very long time

[minor sundial]

hello

[haughty cypress]

Either the word "attended" is very wrongly used here, or that i have been taught wrong english for the past 17 years of my life

[night cloak]

@olive adder Are you using google translate?

[minor sundial]

i have a problem from pubg m where should i go & inform them

🤔

[haughty cypress]

@minor sundial if its a bug, head on over to customer service to report it :0

[night cloak]

@minor sundial Hey, you have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[olive adder]

@haughty cypressI'm sorry I do not know English very well

[minor sundial]

how to go custome service plz tell

[olive adder]

@night cloakI tried to communicate but to no avail

[night cloak]

@olive adder Banned accounts will not be unbanned, unfortunately.

[minor sundial]

tell me

[spring void]

@minor sundial check faqs

@minor sundial setting bottom right

[night cloak]

@minor sundial You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

[raven thunder]

hi

why does my game crash when I or someone else drives a vehicle???

[heavy shale]

support in game doesn't respond , my account get banned for 10 min every time I shoot on enemies heads, I already lost my first account for this reason. "Your time was changed and you was disconnected" whats that mean? Please help!

[mental needle]

Will it be free ?

[gentle portal]

This is a garbage btw

[tardy ocean]

What’s the fastest way to get this gold uc coins to redeem outfits

[proud oasis]

@mental needle i already asked like 50 times no one knows

As far as i know those videos on youtube talking about the outfits being free is just missinformation

[stark mulch]

hi, how can I know I hear someone microphone or sounds from Discord?

when I joing to this "voice" discord

I don't hear anyhting

for example when I join to - Music (w/Vocal)

[proud oasis]

@stark mulch idk what you aksed so im gonna guess u wanna know how to know of someone is muted in a voice chat?

[stark mulch]

ok one second

there is chat groups on left side. When I join to group "Music(w/Vocal)" I should hear something

and I don't hear anything

[proud oasis]

@stark mulch u need to use the bot commands

[stark mulch]

I tried on my phone and I hear someone is talking, but on my pc I don't

[proud oasis]

@stark mulch if u want musoc u gotta give the bot what u wanna listen to and then it will start playing the song u requested

I think its dyno here so put in

?play (song name

[fading python]

🚫 This channel cannot be used for music commands.

[proud oasis]

.?play (song name)

Without the period

For example if i wanted to listen to post malone i would out ?play congratulations post malone

[stark mulch]

yes but this channel doesn't request to type commands, you just need to join

[proud oasis]

#481204134859505684

Thats where u use the commands

[stark mulch]

under group "voice" you can find "Music (W/Vocal) group

[proud oasis]

@stark mulch follow me over to #bots il show u

#481204134859505684

[timber stirrup]

Is this a temporary thing where the bandana won't show?

[serene lantern]

It is written perfectly clear why it's not shown @timber stirrup

And no, it's not a temporary thing

[timber stirrup]

Ok. Thanks

[tardy ocean]

@mental needle anything that has a time on like cloths or skins are temporary if it shows no days remaining it’s permanent

[night cloak]

@spring void

what do u mean?

[molten plume]

Hey, how can I message my friend on ping if it says I'm underage? I'm 13, I don't see how that is underage and I can't text him on there

[night cloak]

Hey! (This is seriously writen note!) I want you guys to fix the doors! I always press "Open Door" but it takes 5-10 seconds to open. I died in a really important match just because of the door bug. So Pubg Mobile Please fix this thing because this really pisses me off u will make me quit from a game that i love so much and spent many money for the game!

Thanks!

[tardy ocean]

@molten plume on were what do you mean

@night cloak they know and you have to report that ingame they are not

affiliated with teccanet

In anyway

They just control this discord only

@night cloak how can I get more of the silver fragments

[polar turtle]

@tardy ocean well best open BP crates every week(cheaper) and do events

[winged mirage]

And how do you check that playing with ipad? On tournament

[tardy ocean]

What do you mean @winged mirage

[winged mirage]

open club 2019

no tablets

[tardy ocean]

I don’t know @winged mirage

[polar turtle]

@winged mirage I didn’t know that tablet players can not participate

[night cloak]

You can get by removing extra cloths, @tardy ocean.

[upper void]

When new crates and outfits will be added to the game?

[true tulip]

My friend also just got banned what is happening

[brittle hollow]

can anyone tell me what merit is

pleaze reply me

[night cloak]

@tardy ocean okay thank you!

[digital lantern]

Are PUBG Administrators going to take an action to stop those people who ruined the game with hacks?

[night cloak]

@brittle hollow Basically everyone will have 100 merits at the beginning, and it will keep deducting if you hurt your teammates while in match.

@digital lantern They are continuously banning people who's cheating in game. It's just there's new methods of cheating coming every day, so it's like a never ending battle.

@winged mirage You can't find out if your teammates are using tablets while playing or not, but the matches they'll be playing on tablets will not be counted towards tournament score.

[digital lantern]

Thats awful.. Im just getting mad every match because of hackers but its fine as im reporting them every match and i hope that they change/improve the existing Anti-hacking engine it might help them fix it.

[night cloak]

@digital lantern True, they need to improve their anti-cheat engine. Because it's a free game, most of cheaters don't fear of getting banned unlike Steam PUBG. The game won't be fully cheaters free, but it can gradually seal the loopholes.

[icy coral]

Hi is support on atm?

[digital lantern]

Alright thanks for helping me understanding the situation

[icy coral]

My friend just played for R1000 worth of UC and hasn't received any of the UC and wishes to get a refund instead because the purchase was not intentional

Payed

[brittle hollow]

how can i get too a 100 merits

[wispy matrix]

keep playing solo games

[carmine anchor]

Hello

Whos a mod

Cuz theres something wrong with your game

[night cloak]

It was the last zone. Only 1 enemy left. Zone was shrinking. As the zone ends we still couldn't see the last enemy n we lost. Really what was that ?

[severe ledge]

iPad Pro 11 full screen support?

[copper parcel]

Why repair button aint working for me?

[night cloak]

@severe ledge I think I told you two times that it will come with future updates.

[molten plume]

@tardy ocean

I've got it linked to my twitter and I'm 13

[copper parcel]

Can u answer and stop ignoring lol?

The repair button is not workin. For me

[wispy matrix]

not working? what do you see when you click it?

[gleaming abyss]

@copper parcelcan you explain your issue?

I mean what happens when you tap on it @copper parcel?

@night cloakthat was a bot which didnt spawn

Its a known bug

[tardy ocean]

@lime juniper so noticed in erangle at the crates or warehouses I don’t get good loot or they hasn’t been anything good all I find mostly is a pistol amour and meds painkillers and energy drinks

[lime juniper]

The loot is randomly generated, @tardy ocean. They may improve the loot quality for this location.

[tardy ocean]

Okay

[tacit kiln]

@lime juniper i see big giants on my screen when i start a match in erangel halp

[lime juniper]

This was supposed to be corrected with the most recent patch, @tacit kiln. Just ignore it. It will be completely removed soon.

[tardy ocean]

Usually I find at least a msg or shotgun I jump on maybe most crates and nothing

[tacit kiln]

@lime juniper This is a small question so when i am in the middle of a the match, My phone crashes and kicks me out of PUBG. It never happens to any other games and my internet works just fine

[lime juniper]

Your device or the game crashes?

[tacit kiln]

@lime juniper the game crashes

[lime juniper]

How much RAM does your device have, @tacit kiln?

[tacit kiln]

Lemme check

@lime juniper 4

[lime juniper]

What device?

[plain glacier]

Hi i need help

[severe ledge]

@night cloak I keep asking because it’s been months and no hard date for resolution.

So I periodically ask every few days to see if their is any change.

[neat turret]

There’s a workaround @severe ledge

[night cloak]

@severe ledge It won't come on it's own, it will come with an update. Inquire after every update either in game or App store, otherwise you're wasting your time.

There's only workaround to zoom in.

[plain glacier]

Hey i have 660 and i just purchased royal pass 600uc. I just got 450.where is my other 210 uc?😭😭😭😠

[night cloak]

@plain glacier If you've 660 UC, and you purchased Royale Pass with 600 UC, you should have been left out with only 60 UC, no?

[plain glacier]

No because i just reached rp level 66

[night cloak]

@plain glacier You'll need to reach level 97 to get a total of 600 UC.

You get UC by completing Royale Pass missions.

[plain glacier]

No i just do a math i was thinking that i will get 600 uc at 63 lvl

[neat turret]

Do a math again. There’s are 20 UC rewards in the Royale pass, total. 20x30UC is 600.

[plain glacier]

In my phone in 3rd lvl there is 240 uc

Help me 😭

240 uc just disappeared.

@neat turret help me😭

[night cloak]

"In my phone in 3rd lvl there is 240 uc"
Can you elaborate? @plain glacier

[plain glacier]

Yes sure but badluckly i don't have any screenshot😭

[night cloak]

I heard Alan Turing was here

lol

[plain glacier]

I just learned:- never waste your money in game 😭

[ionic fractal]

How can I send a friend the pubg mobile discord

[storm flume]

Permanent Invite Link: https://discord.gg/pubgm

[ionic fractal]

Thank you

[plain glacier]

😭

I will come again (with a screenshots)
@night cloak

[feral tinsel]

Can someone explain why this i appears for just some players?

[steel fog]

@feral tinsel Just a useless icon that none knows what it does 😄

[feral tinsel]

@steel fog thanks

[steel fog]

No problem!

[delicate rampart]

Same question, with a valid answer.

[upper void]

When a update adding new crates and outfits?

[night cloak]

@upper void You can read the crate refresh time in shop section.

[lofty tinsel]

I didn't receive any lucky Airdrop 1 month ago. Is there a problem or what ?

[warm barn]

So does anyone know why after the last update on android I cant load in till after the plane has started??

[slim brook]

Y i get this?

[steel fog]

@slim brook Are you using the official version of the game? from where did you download the game? did you modify the original game files?

[slim brook]

Yeah the official one
Google play store
No

[steel fog]

did you use any 3rd party tools that modifies game files?

[slim brook]

and i was tring to contact customer servivce before this happen to send them video about guy hacking

No i didnt

[steel fog]

Then contact the support by clicking on "File Claim" they will help you more.

[slim brook]

I did but no answer

Even when i tried to report that hacker no answer

[steel fog]

They are receiving a lot of support tickets daily give them some time they will answer you.

[slim brook]

Should i try reinstall the game?

[steel fog]

Uninstalling the game wont help in your situation

[sleek belfry]

fix the door bug please, instead of putting usless music and stuff in the lobby

[night cloak]

Yes

When is hot fix coming for the instant crash on launch (only staff answer please)

[lean crescent]

@slim brook That was just a few mins ban man👀

[blissful lagoon]

I've been wanting my own account back but u never gave it back my name is Robocopyt8

[plush hemlock]

Day by day the game is becoming too much laggy and high ping issue's

So i request @pubgmobile to fix this issue's instead of doing other things in game.

[haughty cypress]

Naw, more skins = better game

[cursive sedge]

You mean more skin = less lag @haughty cypress

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[floral venture]

My account got revoked via Facebook but I can get on the account with the Google play account I have connected I'm not sure why I got this happen to me

My account name is AurAxGNFG

[vital sluice]

Are you able to use your facebook account ? @floral venture

[floral venture]

@vital sluice no I get the the authority revoked

[lapis copper]

WTF ban system

[floral venture]

My password for my Facebook account hasn't changed so I'm not sure if it's from Facebook

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @lapis copper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital sluice]

@floral venture you should open your facebook account and check into it first then.

[floral venture]

@vital sluice alright thanks

[lapis copper]

@storm flume It's already my 4th account that I have this

F****

[floral venture]

@vital sluice I still got my account from Facebook revoked

Lemme try to rec it

[vital sluice]

You should safely download it from app Store then as the message says, @lapis copper.

[lapis copper]

And I will not waste time recovering account if this always happens, the game is downloaded from Playstore !!!

Trash system

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[vital sluice]

@floral venture are you able to open your FB account through the FB app?

[lapis copper]

I've done everything, I spend days waiting for response in the email, and nothing happens

[vital sluice]

Try running the game in a different device after downloading it through playstore only, @lapis copper.

[lapis copper]

@vital sluice My other device only has 1gb Ram

My main is 8gb

Until I enter as a guest I can not

[vital sluice]

Not everyone is facing the issue,there definitely has to be something wrong with the version you are playing.

[vital sluice]

Try reinstalling, @lapis copper.

[lapis copper]

@vital sluice I've done it countless times

[zealous notch]

My account got hacked is there someone here that can actually help?

[vital sluice]

Contact the customer service in-game, @zealous notch.

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[zealous notch]

I did 3 days ago

God this game is useless 😅😅🤣🙃

[lapis copper]

No, is a real trash

Look this ban system

It is random

[vital sluice]

@lapis copper same with you, can't help much. You can send multiple tickets to the cs regarding your issue. They receive multiple of them everyday,so there can be delay in the reply but they can help you more than us.

[lapis copper]

😕

4 acc man, 4

No 1, no 2 and no 3. 4!!!!!

Always the same reason

Game downloaded from Playstore, updated normally and I can not use any account

👎 👎

Hack is not, because if not, my name would not be "Semkill" or Nokill in English

[night cloak]

@floral venture This usually occurs when someone from your game account contacted support and intentionally asked to revoke the access. It was asked from player's side. Make sure no one else is using the game account except you.

[floral venture]

@night cloak I'm very protective of my accounts no one uses them besides me

[raven fable]

What does this mean?

[floral venture]

I change passwords words Every 2 mouths or so

And I've go a video of my trying to login via Facebook on pubgm

@night cloak @vital sluice

If it's fine can I send u the video link in dms ?

[vital sluice]

@raven fable it's just a visual bug right now.

[floral venture]

Oof fimma u not a mod 😂 sry

But I can still send link

[raven fable]

@vital sluice Thanks.

[night cloak]

@lapis copper If you're getting banned for always the "same reason" it's most likely the problem is on your side. I'd suggest to completely reset your phone, and overlook the apps you install. Sometimes ad-blocker apps could interfere with game files too. You must be very cautious what you install on your phone. And then redownload the game directly from play store. Turn off unknown sources from your phone settings, so your phone won't get any suspicious app installed by mistakenly. Unfortunately, bans cannot be lifted. You'll have to wait/play in a different profile in meantime. Hopefully, this will help you prevent any bans in future.

[floral venture]

@vital sluice not sure if I'm allowed to send a link here so can I dm u the link of me trying to login ?

[vital sluice]

@floral venture are you able to login through other social media you connected it to?

[floral venture]

Yes I was on with Google play @vital sluice

[vital sluice]

You can DM.

[night cloak]

@floral venture You'll need to contact support in game and ask them to cancel the revoke. They'll ask you some questions along with screenshots of your previous purchase receipts. Just attach those to support and hopefully it will be fixed. Make sure not to share or login your google play account in any phone other than yours.

[floral venture]

Isn't much use just get links of qna's .-.

[lofty tinsel]

Who know where can i find butterfly skin? It's yellow and black

[night cloak]

@lofty tinsel You can find all the skins available in shop section, crates section, as well as on events section. If it isn't there, it basically means, the items aren't available for you at the moment.

[lofty tinsel]

Idk but there are some skins does not appear in my country

Also the lucky aidrop dont come to my account since 1 month ago

[night cloak]

@lofty tinsel Yes, some skins are very much limited to a certain countries.

[violet crow]

Can someone help me??

[night cloak]

@mint lotus Here you are, may I know your character ID?

[mint lotus]

Hey @night cloak, I can’t reply to your dm because it appears like you’ve disabled messages ffroromm. Strangers

Right

[night cloak]

Oh, right, my bad.

[mint lotus]

Apologies, I suck at typing on a phone

Gimme a second

[night cloak]

I turned in on, DM me.

[woven nova]

game crashes near the end of a match. repair has done nothing and i have no cached data. ive tried uninstalling and reinstalling. nothing.

[floral venture]

So I got a bit of help from support but it still didn't remove the authorization revoked

[night cloak]

What device are you using, and how much RAM does your device have, @woven nova?

Could you provide a screenshot, @floral venture?

[opaque sorrel]

Some arabs I matched with kept saying I was hacking because I got a 16 kill game, they added me after and kept talking trash, there is nothing they can do to get me wrongly banned right? My stats are only average

@night cloak @vital sluice

[night cloak]

Yes, @opaque sorrel.

[opaque sorrel]

I play since season 1 and have spent almost 200€ on the game i dont want to lose my account because of some jealous noobs

Can you read messages above too @night cloak

[violet crow]

@night cloak i registered for open club and crew challenge now what i have to do?

[night cloak]

@violet crow Now you'll have to prepare for the crew challenge, where you'll have to play at least 8 games. 2 games everyday.

[violet crow]

@night cloak and then what??

[opaque sorrel]

@night cloak hope could you also read my above messages please when you have time

[night cloak]

@violet crow They'll select teams based on survival position + kills and invite them to club open 2019 spring split rounds.

[wispy quarry]

Is it true that now we can't use iPad for tourneys in pubg?

[violet crow]

@night cloak they'll email me ig if my crew is eligible right

[night cloak]

@opaque sorrel If you think, you didn't do anything wrong, keep calm and rock in game, you'll have no issues.

@violet crow Yes, you'll get Email confirmation.

[compact bone]

Pubg y'all should make smoke grenades have color too. Like how u change the grenade blast color now

[wispy quarry]

Is it true that now we can't use iPad for tourneys in pubg?

[night cloak]

@wispy quarry It's true.

[wispy quarry]

Why?

People bought ipads for pubg by spending so much money like me

[opaque sorrel]

Ok ty @night cloak nobody accused me of hacking before and i dont want to get banned because noobs think i hack because i play on ipad

[night cloak]

Because it gives higher advantages for claw players, large screen. @wispy quarry

[wispy quarry]

And now i cant play tourney

Will there ve other tourneys for ipad then?

[night cloak]

No

@wispy quarry You can actually play the crew challenge matches on iPad. If you get selected for the club open 2019, you won't be able to use iPads after that.

@opaque sorrel Don't worry about it, mass report won't get anyone banned. It never did.

[opaque sorrel]

Ok ty so much that is very comforting, the idiot even admitted to me that he was a hacker and he got banned so i guess he was just a jealous bad player who needed hacks and couldnt understand you can be good at games without hacks

[night cloak]

Exactly!

You will not get suspended, @opaque sorrel.

[opaque sorrel]

Ty @night cloak i was really worried for a minute because i play since day one and have been on this discord since it became international and have spent 200€ because i love this game so much and would never ruin it by hacking, and i dont want to lose all because of someone jealous

[lean crescent]

Is using phoenix OS safe ik TGB is the best still can I use it and If I use will I get banned after certain period since my account has already got 2 months ban earlier and I don't wanna get I banned

@night cloak @night cloak ⬆

[night cloak]

No

It's not safe

[lean crescent]

@night cloak😒

[night cloak]

@lean crescent Does it show "Emulator detected" while opening the game?

[lean crescent]

@night cloak Hmm it's the original version not the ROC one

[night cloak]

@lean crescent The Emulator is allowed but as Phil suggested, it's not safe, anything can happen anytime. It's always best to use TGB.

[worthy schooner]

i registered for the crew tournament

but didn't receive email confirmation

🤔 🤔 🤔

[lean crescent]

👀 #sadlyf TGB Freezes a lot even though I have 4GB Ram on PC

[night cloak]

@worthy schooner You'll surely receive email within 48 hours.

@lean crescent That's an unfortunate.

[lean crescent]

😭 Hmm that's why am thinking to move on but nvm will use the in game support and ask them too

[little jackal]

How many points do you need after ace, to become conquerer?

[serene lantern]

@lean crescent 4gb ram isn't that great you know? Especially on a pc where there are lot of bg apps running at all times

[little jackal]

Does anyone know?

^

[lean crescent]

@serene lantern👀 boi there is nothing on that pc except TGB and I do know that background processes cause issue.I said that because ik that something else wrong

@little jackal Depends how much those top 200 in ur region have as far as I know

[little jackal]

What does conquerer even mean

Is it points wise

[lean crescent]

@little jackal They are top 200 players of region:

[little jackal]

Or is it top rankings wise

Oh wow

My friend is conquerer but he is top 1900

Is it total ranking or category ranking

[lean crescent]

@little jackal👀 I said before as far as I know 🤦

[little jackal]

Oh

Ok thanks @lean crescent

[serene lantern]

@lean crescent it's pretty clear that bg processes are causing the issue. PC's will always have lot more of them running always.

[night cloak]

@little jackal Top 500 players each day will receive the conqueror title.

[opaque sorrel]

@little jackal to get an idea how many points you need for conqueror you can check the server top 100 and scroll down, its not really close to top 500 but you get an idea of how big the gap is between your rank and top 100 players (at 100 it gets more average than number 1)

[lean crescent]

Read what I typed above @serene lantern

[opaque sorrel]

Or find someone who is conq on your server here and ask them how many points they have

[serene lantern]

Your lack of knowledge @lean crescent 'boi'

[lean crescent]

I think it is around 7000 point for me to reach conqueror I am currently at 4300 and need around 3000 more gawd am gonna die😆

Gawd I never started it😑 silly kids

[serene lantern]

F

[lean crescent]

@night cloak can u ask this af to stop fighting😑

[night cloak]

Stop fighting.

Anyone help me

Over this issue

I dont have wifi but cellular data

@night cloak Please uninstall the game and install the game from play store. It seems the obb data is either corrupted or gone missing.

Ohk thnx for help @night cloak 😊

[woven nova]

@night cloak i use an lg phone. ever since the update that released vikindi the games been lagging badly towards the end of a matchand will crash randomly when im close to a win.

[normal fulcrum]

@woven nova Game is not optimised properly for LG devices. My LG device also face heavy frame drops and crashes while playing game

[woven nova]

It handles better than my galaxy phone

But i have no cash rn ao cant upgrade

[floral venture]

@night cloak yes but I've already sent a few just look my name up in the channel but here's another

I can also send a video of me trying to login to my account

[pale cosmos]

my game frezees every time

i think i should stop playing this sucking game

@night cloak

this is the 2nd day i am facing problem

[floral venture]

🤦

[pale cosmos]

😡

[floral venture]

Try playing on mobile

The emulator has a few bugs

[pale cosmos]

i dwownloaded 3time on mobile but i didn't installed

tottaly wasted 7.56 GB

[floral venture]

How much space do you have and what is ur ram at ?

[pale cosmos]

3gbram and 16gb internal

[floral venture]

The max there is, is 2.50 GB

[pale cosmos]

rams was 900mb freee

ans storage of 3gb

[cursive sedge]

@pale cosmos are u downloading apk ?

[floral venture]

Need to have at least 2gb of ram to run game

[pale cosmos]

nope venom

[cursive sedge]

Let any mod come

[pale cosmos]

i was having bug so i reinstalled emulator yesteday

and now game is af_/cking laggyyy

[floral venture]

Are u downloading from official site ? @pale cosmos

[pale cosmos]

yes

when i downloaded the game with official and latest setup

[floral venture]

This on ?

One*

[pale cosmos]

which one?

[floral venture]

The link @pale cosmos

[pale cosmos]

let me give link from i downlaoded

[floral venture]

Ok

[night cloak]

Go to #emulator-support , @pale cosmos.

[stark siren]

Hello I need some advice is anyone free?

[night cloak]

Yes, @stark siren?

[stark siren]

Is this an official pubgm server?

[lean crescent]

@stark siren:GWmythiMonkaT:Hmm You can see that tick beside the server name it means that server is officially verified by discord

[stark siren]

I didn't mean that

Like the mods here are the official devs of pubgm?

[haughty cypress]

no @stark siren, the devs dont use discord, or at least they arent in any pubgm servers

[stark siren]

Uh I wanted to ask

My friend plays in emulator

[lean crescent]

@stark siren Nope

[stark siren]

And he suddenly got banned by some reason, he wasn't hacking or using a third party app

[lean crescent]

@stark siren👀 Ask him to use file claim

[stark siren]

Does that mean he can play with an another accou t?

Like he had 2 accs 1 for emu and 1 for mobile

Emus got banned

Then can he use the mobile acc to play on emu?

Or that if will get banned too?

[night cloak]

Yes he can use mobile account on emulator because it will be detected as an emulator. If you are playing on TGB emulator, @stark siren.

[stark siren]

Doesn't it mean ban evading?

[lean crescent]

👀

[night cloak]

No. He is free to play from another account unless he is not breaking TOS of the game, @stark siren.

[stark siren]

Uhh

Wouldn't that mean if 1 acc got banned make new one and play on that or is it like ip ban?

[cursive sedge]

@night cloak is the only account is banned Or they ban our IP ?

[night cloak]

I guess they only ban an account which is violating rules of the game. Not IP.

[stark siren]

Uh ok

Thanks👌

[lean crescent]

It's not a IP Ban boi

@stark siren Which emulator is he using btw

[night cloak]

No problem.

[stark siren]

@lean crescent tgb

Tgb is a bit laggy

[lean crescent]

Umm because getting banned on TGB for no reason doesn't seems right

[upper void]

Its so amazing when camera flicks anywhere when you are tapping, isnt it?

[trail swift]

What' to do after crew register?

[stark siren]

Doesn't matter which pc you have it will lag

[trail swift]

All my crew member have to register or only the leader have to ?

[stark siren]

@upper void I know right?

[lean crescent]

@trail swift Leader

[manic bone]

Anyone else had problems lately with the fire button on ARs freezing part way through firing?

[cursive sedge]

@trail swift leader has to register. Also watch the video in #news

[stark siren]

@manic bone yea my brother, he keeps telling me the problems he thinks I'm the leader of the game and I can fix it NY moment xD

[manic bone]

Just started today, not sure if it’s a coincidence with the 1st anniversary thing

[stark siren]

Maybe a bug

[lean crescent]

@manic bone👀 wdym

[manic bone]

I hold down on the fire button, it fires then stops randomly

Then no matter how many times I press it still does nothing for a couple secs or something

[lean crescent]

Ah try repairing the game

[manic bone]

Didn’t think of that, hope it fixes it... worse bug

[lean crescent]

👌

[night cloak]

Guys file claim is automated respond, thats not even a way to solve a problem. What should we do

Am having a problem with that, i got banned for no reason using ipad pro

[lean crescent]

@night cloak Umm keep trying don't go with the ban issue straight way type something like I wanna talk to Dev maybe that helps

[night cloak]

@neon patio Hello! I am new here!

[lean crescent]

@night cloak go through #481197041721016330

[night cloak]

I am just saing hello

to the admin

[lean crescent]

😬 Use #chat for that

[faint escarp]

?

I have 1000

[night cloak]

ok sorry

@lean crescent i tired many ways to talk to them, same respond, thats make me sick, i need a solution for that, i never use cheats, and never use any unofficial copies.

[upper void]

Win two matchs, gain 20 points, loose 1 match, loose 35 points. Wtf with this sh1t

[haughty cypress]

its called "how the point economy is supposed to work" @upper void

[upper void]

Economy hahsh hold on Hayek

[night cloak]

economy :staph:

[lapis tree]

Hey everyone how to unban pubg mobile

[idle pawn]

Solve gate opening issue

[lapis tree]

?

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @lapis tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lapis tree]

ok

[wise forum]

anyone here completed all weekly missions? with only standar royal pass

[night cloak]

Hello, I want to ask one thing that my rp cards will remaining after the season ends? Or it will end with season?

[modern trellis]

Is there a way to mute the music playing at the lobby in game?

[haughty cypress]

settings>audio @modern trellis

[modern trellis]

@haughty cypress I already have music muted but it still plays. And I can't turn off sfx

[haughty cypress]

wait, lemme check

[unique tapir]

My account got banned upto 2029 😭😭😭.. I was not using any hacks. That was my personal account since April. I had season 3 Royal pass rewards. How do i get that back

[rare scaffold]

@unique tapir you can use the claim button from that pop where it says u r banned

Sorry to say but no one here can help you with that :(

[unique tapir]

@rare scaffold i claimed but they did nothing 😒

Pubgm support here 🙄

[rare scaffold]

You have to wait brother :/

[unique tapir]

@rare scaffold i had been a month

[rare scaffold]

The ban issue can only be solved by Devs

Did u used any gfx tool?

[unique tapir]

Any dev here??

[rare scaffold]

We r just volunteers

[unique tapir]

Not a single Third party app used

[haughty cypress]

@modern trellis well thats weird, the button worked for me. Probably a bug i gues

@unique tapir devs do not take a look in the server

the only way to contact them is through customer service