#questions

1 messages · Page 369 of 1

tepid reef
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Hence proved you used it?

grand hare
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Redmi note 5 no longer support balanced, every budget mobile which is up to 1yr old won't support balanced nd gonna run only high or med fps on smooth

tepid reef
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I run on Ultra HDR with high fps on note 5 pro

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Because I run a custom ROM

tardy ocean
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But that’s how people get killed you have to give ur position by standing

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@echo lynx

echo lynx
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@tepid reef hmm.. Well I tried onec and it didn't work

tepid reef
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I mean there's a lot of framedrops tho

echo lynx
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After that I hard resented my phone

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So that not the reason

vast lion
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@tardy ocean I don't think that's a bug. If you're prone and using your hands to reload, you can't move...

echo lynx
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Yeah it's not @vast lion

tepid reef
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Still any idea why a reinstall makes the game smoother?

grand hare
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Rom helps a lot tweaking kernel nd maximising performance

echo lynx
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Fun fact my phone is not even 1y old😂

tardy ocean
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@vast lion they need to fix that if you move it cancels the reload

echo lynx
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@tardy ocean it's nooooot a bug bro

tardy ocean
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Butter than getting killed

echo lynx
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It's normal try doing this in real life

tardy ocean
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@echo lynx iknow

tepid reef
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@grand hare yeah considering my CPU is now 20% faster than the stock one

echo lynx
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And you will see its impossible

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@tepid reef well mines too

final plover
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Plez give me url discord sever!!!

grand hare
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They limit H/W

tardy ocean
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I’m saying that PUBG need to make it cancel when you move @echo lynx

grand hare
#

I think best rom for tweak is lineage?

final plover
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URL *

echo lynx
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@tardy ocean wait like reloading without walking?

tardy ocean
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@echo lynx no in prone

echo lynx
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Wait it's canceling when you move.

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Right?

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Idk cuz I don't really go prone

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I like to run

frosty thorn
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@graceful jewel just tell me one thing that can it be possible that pubg said they revoke twitter access that why he cannot access the game via twitter & for game. Policy that can't unlinked ac that's why twitter still showing that's it linked..but he don't have access?

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Can it be possible?

graceful jewel
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Could be But i assure you as long as tencent have said a thing they MEAN it

night cloak
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is there any other way to client repair pubgm other than the loading screen option?

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@frosty thorn Did you contact customer support about the issue?

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@night cloak There is no other option other that a reinstall.

gleaming pond
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@night cloak when the RE2 event will END ??!!

fickle bough
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The events will end tomorrow so maybe theyll take out the zombie mode too ( i hope so )

gleaming pond
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@fickle bough Cuz ihave like 60 vaccin and i need 30 left for trade it with outfit but it's ok ty

fickle bough
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Yeah then use it fast because it ends at 00:00

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I guess

frank glade
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Hey I got this issue I don't know if it's a known issue or what

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But when I accidentally leave a match that's already started

gleaming pond
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idk think so cuz only 10H Hhh but i'll use it now

frank glade
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Then I can't enter buildings using doors once I get back in

night cloak
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@fickle bough is this a confirmed news???

fickle bough
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Kinda because it says it ends in 10 hours

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@night cloak

night cloak
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@fickle bough damn i haven't played it yet!!

frank glade
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K thanks

fickle bough
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@night cloak Im not sure if the zombie mode will end soon but it might end too. Not sure tho.

static spindle
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👌 👀

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Halo gais

languid stratus
frosty thorn
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@night cloak yes they said they revoke the twitter access from this I'd but still someone logging from another location..how can I get my I'd 😣

fierce estuary
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Does somebody know what is that blue, white and red icon

still belfry
#

Hello ! Can someone tell me why is there a delay when I use my Bluetooth headphones on Android ? iPhone users don't seem to have that issue ...

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I know what's Bluetooth, were not supposed to notice the delay, but I can feel it only on pubg. There's 1 second of delay

night cloak
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@frosty thorn Are you sure your Facebook is safe? Go to your Facebook settings and then go to login activity to see if you have any suspicious login activity.

frosty thorn
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@night cloakyeah & I also changed password recently & this device is mine Asus zenfone max Pro m2 but problem is he accessing via twitter which one is linked by him..I just wanna to remove his twitter or I want that pubg will revoke twitter access of this account..I sent a mail on pubg support..agian now

graceful jewel
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Dont worry man!!! Everything is under control

frosty thorn
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Watch this

digital helm
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I just wanna tell you one serious bug /problem in pubg mobile

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No Matter how many times you change your profile picture in social platforms, its stuck with the previous profile

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I tried logging out and reinstalling the app

frosty thorn
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How can I?😣

graceful jewel
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@digital helm Mentioning it here wont help we aint connected to tencent in any sorta way....Kepp reporting in game

digital helm
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But still it shows my previous profile picture, it does not update the picture in Avatar session

graceful jewel
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@frosty thorn uhmm well how could it be possible...u were logged in first

digital helm
graceful jewel
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he should have got his error

digital helm
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People with same problem

graceful jewel
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@digital helm Report it to tencent

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@frosty thorn still showing

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?

night cloak
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@frosty thorn That's actually very confusing. Just wait and see what the customer support has to say.

graceful jewel
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Yes

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Because Sudip was already logged in...So this error should be faced by hacker

night cloak
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@digital helm It might take upto 3 days.

rare scaffold
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Bro, did you found any other activity in your account? Such as battles, lost RP or increased RP, character clothes got changed etc.? @frosty thorn

frosty thorn
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He accessing via twitter I sent mail to pubg support with screen soot what someone logging from another location ...now only pubg can do 😣

wicked hornet
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Please make a tournament for emulator players.

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It's unfair that pubgm does tournaments for mobile. They have an official tgb emulator and still they don't accept to organise a tournament.

night cloak
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Stupid bugs preventing you from winning!

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So ridiculous!

graceful jewel
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Report is the best way to stop them.

night cloak
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@wicked hornet It is very unlikely there will be a tournament specially for emulator players. But there might be some tournaments where they'll allow Emulator players with mobile players.

tall dragon
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Hi

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Who can help me with this problem , i cant do this mission ,i have kill 10 with this weapon but is not working

graceful jewel
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Only classic matches

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and u need to kill 5 people with S187 not anyother shotgun like S686 @tall dragon

copper star
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For the pubgm tournament you need you sign up for the crew challenge in tpp mode?

night cloak
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@tall dragon That's weird. Try playing the 8 minutes arcade match in solo.

copper star
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Anyone?

night cloak
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@copper star TPP or FPP, whichever you prefer.

copper star
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I mean,for the pubgm club open

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It says you need to register for tpp,and play at least 8 games

night cloak
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Right

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what is the minimum amount of friends to accept a bargain that i would need for a 100% bargain?

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@copper star TPP for the club tournament. TPP or FPP for casual crew challenge.

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Can't get 100% @night cloak

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@night cloak You won't get 100% off. The current bargain discount will go up to 70%. And you'll need exactly 10 friends to bargain for the 70% discount.

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Maybe 70% or something

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@night cloak most games are. Does pubg store your account on cloud or device? If it's on cloud then your account is ip based

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oh well, alright then, that’s bull but thank you

rain nest
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In Club Open Rules Booklet it Says in Section 6.1 that Tablets are not allowed soooo No Ipads?

final patrol
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Can we play FPP crew challenge and still qualify for Club Open?

night cloak
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Hello

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Can anyone tell me about hackers?

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Y the pubg mobile support dosen't work?

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I reported and no action!!!

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What is the team doing??

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@night cloak making new costumes design for next update

jovial wolf
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Lol

night cloak
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@rain nest No iPads!

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@final patrol No. It's for TPP only.

rain nest
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Can an Official confirm this ? @night cloak

night cloak
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@rain nest Yes, ask @vital sluice.

rain nest
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I emailed they just replied with automated reply.

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Ok

night cloak
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Glitches will fix - No
Hackers will get banned -No
Server reconnecting problem will fix- No
Lag fixes -No
Optimization & performance improvement- No
But new costumes- Yes
New gun skins - Yes and
At final gfx tool users will get banned but a hacker streaming live will not be banned

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What a improvement in game

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@night cloak You're off topic. This isn't a report/feedback channel. You have to contact customer support in game for any feedbacks or reports. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

rain nest
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@night cloak Lol

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Should i Dm him? @night cloak

night cloak
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I m not asking for support I m telling the truth of every update

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@night cloak You're off topic. This channel is for inquiries. Please move to #chat.

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Ohh sry but I use android so why I go to emulator chat

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#chat it is then.

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Where should I post it then

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@night cloak In game support. You're only wasting your time, if you do it here. Nobody cares.

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hi how i can remove the show from pubg mobil

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@night cloak What do you mean by show?

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shadow sry

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@night cloak This feature is still not available. You'll need to switch to smooth graphics for getting no-shadow.

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oh ok but i read it in the last update

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how you play pmobil?

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in hd hdr or lowest

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@night cloak Yeah, they forget to put it in game 😅

worthy widget
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@night cloak ipads are ban in online mod of this club tourney?

night cloak
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@worthy widget Yeah.

frosty thorn
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Pubg help me I just wanna see that pubg revoke his twitter access from my ac

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What can I do please help

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He stole my ac

vital sluice
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Do contact the customer service in-game, @frosty thorn.

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

frosty thorn
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& Then he said like this I shared on top ..he said remove your FB ..

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I can't them* sorry for miss spelling

night cloak
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What it says ?

rain nest
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@worthy widget huh

rare scaffold
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@night cloakcomepensation for something I guess

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It is very confusing to write in front of your name bro wth

night cloak
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Lol

maiden cypress
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@lime juniper how to invite a friend to this discord for help and support?

night cloak
#

Why its in another language. My game lang is english

rare scaffold
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Idk

frosty thorn
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Anyone here to help

rare scaffold
#

Nvm you got it

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Yes....

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Sorry to say bro but we r just volunteers, it is not in our hands, we can help you as much as we could but that problem, can only be solved by Devs! :(

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I really feel bad for u

night cloak
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Seit dem der R. P. D. raus ist lakt und bugt es meistens!?

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Manchmal auch Standbild!

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@frosty thorn We cannot help you here. Send the conversation screenshot to support with the person, they'll look into it.

maiden cypress
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@rare scaffold thanka

night cloak
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@night cloak English please.

frosty thorn
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I already sent to them

night cloak
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Good. Now be patient and let the customer service do their magic.

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@maiden cypress

storm flumeBOT
night cloak
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I can Germany

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I'm player (Airwolf1234)

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My English is bad

willow dune
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serer not responding

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server down

tawny estuary
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Guys I have a problem in my profile. Anybody that goes that including myself, my profile gets glitched and there’s no back button to go back to main menu. It’s not an issue with my phone, I emailed support from inside the game. They never responded to me.

candid surge
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All other games work on my WiFi

night cloak
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@tawny estuary That is an old bug supposed to be fixed by now. Try "client repair" from login screen.

tawny estuary
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Tried all of that bud, doesn’t work.

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Tried few different device as well. Same issue not the problem with the device but my game profile.

night cloak
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@candid surge Change your WiFi DNS settings to Google/Cloudflare.

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@tawny estuary That's weird, did you contact customer support in game?

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He did

willow dune
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same problem here just now@candid surge

night cloak
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Check the whole message

tawny estuary
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Yes I did @night cloak

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Trying add me in the game and then hit my tier overview, you will get stuck there unless you close the app and start it again

candid surge
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@night cloak my DNS setting is on Google

tulip ingot
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@night cloak do you know when the Resident Evil 2 event ends or could you possibly point me in a direction to find out?

night cloak
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@tawny estuary Just wait for support to reply. They'll get back to you.

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@tulip ingot It will end before 21st March.

tulip ingot
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@night cloak is there a exact date?, and thank you i have been searching all over for a date

night cloak
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@candid surge If you play Asia server, open Speedtest app and connect to Vianet Singapore. If you play Europe, connect to SYN Ltd London. If you play North America, connect to Spectrum, Ohio. and send a screenshot of the result here.

tulip ingot
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i have 42 vaccines so i dont want to spend them if i can save up for ada

night cloak
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@tulip ingot There is no exact date because there is always something calls "last moment changes."

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You can actually read the remaining time of vaccines event in events section.

tulip ingot
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@night cloak is there a minimum cut off date

night cloak
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@tulip ingot the event mentions the time remaining

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Spend your vaccines i think last time i checked it was ending in a day or two

tulip ingot
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same there was 22hrs but then it went back to 1day 22

fluid plaza
tulip ingot
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it does say there is only 6 hours left is this a reset or the acutal end?>

fluid plaza
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Hi Dear Manager, First of all, I wish you success in your work.2 days ago at 12:30 around the disconnected my connectıon so my game closed.When I entered the game again, I saw that I was banned.I did not violate the terms of service in any way.( ı didnt use hack.cheat,insulted, 3. software. etc) this account old account.I have a lot of work on this account.There are no defects in this account.In addition, I had UC, I was preparing for season 6.I worked more than 6 hours to develop this account, so I was sleepless.Please review my game account in detail and Please do the necessary actions. Best Regards, Honestly PUBGM Player

night cloak
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@fluid plaza I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

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Hey anyone please tell me why the hackers are not banned?

fluid plaza
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No In-Game Support

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😦

tulip ingot
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@night cloak hey i dont want to be a bother but can you confirm that the RE event isnt going to end in the next 6 hours

abstract lake
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I want to talk with supporter fast

candid surge
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@night cloak sorry lol I can find SYN ltd London?

night cloak
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@tulip ingotno

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@tulip ingot RE event isn't going to end in 6 hours. However the event section might get renewed with new items.

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It is ending at 18th

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@night cloak hey man can u tell me why the hackers are not banned?

tulip ingot
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@night cloak so they will be removing the RE event items?

night cloak
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@candid surge Did you open speedtest app?

fluid plaza
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@night cloak No In-Game Support

candid surge
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No?

tulip ingot
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i just dont want to waste my vaccines if i dont have time to save for the Ada outfit

night cloak
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@tulip ingot collect it man

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Hey is there anyway to shoot by pressing aim button??

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I think they will give clarie's costume

fluid plaza
#

@vital sluice Hi Dear Manager, First of all, I wish you success in your work.2 days ago at 12:30 around the disconnected my connectıon so my game closed.When I entered the game again, I saw that I was banned.I did not violate the terms of service in any way.( ı didnt use hack.cheat,insulted, 3. software. etc) this account old account.I have a lot of work on this account.There are no defects in this account.In addition, I had UC, I was preparing for season 6.I worked more than 6 hours to develop this account, so I was sleepless.Please review my game account in detail and Please do the necessary actions. Best Regards, Honestly PUBGM Player

tulip ingot
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@night cloak is there someone here who knows more specifics about the events?

night cloak
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@tulip ingot I don't think so. Most of the times, these information updates in game first.

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@tulip ingot I'd just waste them on more useful things than a costume i could wear 3 days.

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There are rumors of snowfall in sanhok @night cloak

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@night cloak They are just rumours.

unkempt jay
night cloak
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@unkempt jay It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

tulip ingot
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@night cloak is the 90 vaccines for a rental?

night cloak
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@tulip ingot When you click the item it says it's limited time for 3 days.

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Yes it is limited

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I can by crates rather buying ada's costume

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Chinese one giving that same costume for 30days.....

obtuse thicket
#

why are ipads banned?

night cloak
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@obtuse thicket I don't know....

tulip ingot
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@night cloak thank you so much i have been grinding so hard to get that i would have been so disappointed to find out its just a rental

candid surge
#

So how do I check the DNS through the speed app?

crisp sundial
#

my game lags so much when eneimes come closer and my game become choopy pls help me what i can do i have low settings

lofty furnace
#

Why is star challange not in fpp

night cloak
#

where can i find 3D touch option??

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It is only available for IOS, @night cloak.

rapid bough
#

Why driver's game lags a lot the moment he starts driving?

night cloak
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Ping me if u have an answer i have the same issue, driving lag

balmy briar
#

Will limb penetration ever get added to the game?

night cloak
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@obtuse thicket Because it gives more field of view than a mobile does. There are other factors too.

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@night cloak 3D touch can be activated from control settings, tap on 2nd Control option to get the option.

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@candid surge You don't, you show us screenshot of the speed test.

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@night cloak i tried but there is no option

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@night cloak i am using android, is it available in android

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@night cloak May I know which device you're using?

obtuse thicket
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Do you know some of the other factors? because as far as i know the game is called Pubg mobile not pubg phone

night cloak
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No. It's only available in a certain iPhone devices. @night cloak

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@obtuse thicket Other factors would the "large screen" easy to claw.

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I'm an iPad user too, and I'm very much disappointed as well.

obtuse thicket
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yes, but you can use them in standard servers, so it doesnt make sense to ban them in online tourneys, LANS i understand though

night cloak
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Unfortunately, the organising team didn't disclose why it is banned. It's the rule, and our opinions doesn't matter.

obtuse thicket
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ok

candid surge
night cloak
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@candid surge You're actually connected to plus net. Please connect to SYN LTD.

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And send a screenshot.

candid surge
#

That's what I dont get how to do 😅

fickle ibex
#

Hey guys, about the crew challenge, some of my friends are not online much. Question is, since you can have 6 members in ur crew, can another person in ur crew subsitute and make at least 4 and enter a match? 🤔 Thanks

quartz pivot
#

Guys, i found a cheater can you please report him?

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This player can shoot me through the wall

atomic coral
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@quartz pivot the people in this server have no acces to the game and thus can't ban. the only way to report is ingame.

candid surge
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@quartz pivot were you hugging the wall? Sometimes a foot or something may be sticking out of the otherside which they can shoot

quartz pivot
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@atomic coralBTW, i need your help to report him ingame. Thanks

atomic coral
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what do you mean? you already got the menu....

quartz pivot
#

@candid surgeim not hugging the wall and if you ask the connection, my connection is stable 40ms

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@atomic corali mean, more people report him, the tencent can do it fast

candid surge
#

Have you seen the peekers advantage video too? This explains why you can get shot behind walls after peaking/ running past them

quartz pivot
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Nope, i got shot at rank #2

atomic coral
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@candid surge that is called desync. ooooold

candid surge
#

How is it old when it happens 24/7?

atomic coral
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cuz it has been an issue since launch

thorny dirge
#

Hello

candid surge
#

Yeah but most of the community don't know it?

atomic coral
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most of the comunity who have watched pubg pc technical videos do know it

frank kelp
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Guys i ned help

quartz pivot
#

I know about descync. Its always happened if you have a bad connection

atomic coral
#

even with good connection

quartz pivot
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@atomic coralbecause the connection each player is different isn't it?

atomic coral
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yup, and because server/device are always delayed

sharp onyx
#

Any idea when the next beta is getting released?

night cloak
#

You guys should take your chit-chat to general not in Support. I'm only saying this because some backseat modder will say it before me.

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😂

atomic coral
#

@sharp onyx likely next week, no confirmed date tho

quartz pivot
#

@sharp onyxafter the end of season, maybe

atomic coral
#

@quartz pivot most of the time an half week before the end right?

sharp onyx
#

I guess skorpion will be added

atomic coral
#

nup, only the g36c, this is confirmed tru the files

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(I am a dataminer)

shrewd otter
#

Umm hello

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I need help:/

frank kelp
#

I made a custom room. I mean I'm the creator. But i died early and match is still running. If i leave the room, will room close?

shrewd otter
#

My account was banned till 2028 and I haven’t played or used PUBG for a while

atomic coral
#

@frank kelp nope

shrewd otter
#

And I don’t know why I was banned

frank kelp
#

@atomic coral kay thanks

quartz pivot
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@shrewd otterwhat device did you use it?

sharp onyx
#

Did you give your login details to anyone who might have logged in? @shrewd otter

shrewd otter
#

On my Android

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I’m now on iOS

elder dagger
#

@shrewd otter Same 😎

shrewd otter
#

And yeah I think my cousin used it

quartz pivot
#

You got banned on IOS or ANDROID? @shrewd otter

shrewd otter
#

Android

quartz pivot
#

Did you root it?

shrewd otter
#

He uses a Samsung Galaxy J7 I think

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I’m not sure what he did to be exact

night cloak
#

Sounds like a fair ban

quartz pivot
#

Of the phone was rooted, that must be a problem

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*if

shrewd otter
#

🤦🏾‍♂️🤦🏾‍♂️should have never let him use my account

atomic coral
#

@shrewd otter yup

shrewd otter
#

And I’m level 39 if I remember probably 40 now and I’m banned till 2028

quartz pivot
#

And one thing, did you check that phone installing GG?

shrewd otter
#

I don’t think so

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He did :/

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But I don’t see anything like A root enabler

quartz pivot
#

I mean GG is (Game Guardian)

shrewd otter
#

Just GG and some other apps

#

Personal space and lucky patcher and etc

atomic coral
#

lucky patcher isn't that usefull for server based hacks

quartz pivot
#

That's it, your cousin maybe use it for cheating and get banned

shrewd otter
#

🤦🏾‍♂️

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Damn

night cloak
#

Solid advice. Dont allow anyone to use your account. Just saying its stuff like this that happens to "good" ppl and because there are so many with that excuse it'll never be overturned

shrewd otter
#

Well I’ll be damned

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I’ll just wait till 2028

quartz pivot
#

If your cousin want to play PUBG and use ur account, use your phone, but don't give him an account

night cloak
#

@shrewd otter you could start a new account from a different source is the best advice I can give you

quartz pivot
#

There's so many to make an account like G.Play, FB, Twitter

sharp onyx
#

Just make a new gmail id. Its not much difficult to make

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^^

quartz pivot
#

@shrewd otteris the problem solved, then be careful next time

candid surge
#

@night cloak sorry how do I change it to SYN LTD?

onyx orbit
#

When is Ultra HD coming out

gleaming abyss
#

@onyx orbit no news on that for now

onyx orbit
#

Damn RIP

night cloak
#

Is there any pubg beta versions rn?

atomic coral
#

@night cloak nup, sorry

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there is a 0.11.1, but that one has no extra content

night cloak
#

Kay thanks

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@atomic coral

severe ledge
#

iPad Pro 11 full screen support?

atomic coral
#

@lime juniper ^ban?

lime juniper
#

Done, @atomic coral.

atomic coral
#

k, thanx

glass plinth
#

Recently I can’t select items in my invintort

#

Invintory^

#

And the quick equip for scopes doesn’t work

ionic kernel
#

Why is it that my infinix hot 4 with 2gig RAM and 16 gig ROM with android version 7.0 does not support pubg mobile ?

wispy matrix
#

you need atleast 3 gigs of ram to play the game

#

however, you can try pubg mobile lite

ionic kernel
#

So you are saying all phones with 2gig RAM does not support pubg mobile?

atomic coral
#

yup

wispy matrix
#

@ionic kernel try pubg mobile lite. check out pubgm lite by assigning yourself lite role. #504819353049628683

gleaming pond
#

he in this last days pubgM freezing and drop fps 2 much it's annoying

vagrant dew
#

Because ur phone is poco

#

@gleaming pond

gleaming pond
#

@vagrant dew isn't Phone xD

#

@vagrant dew emulator ?

vagrant dew
#

U are in wrong chat then @gleaming pond

wispy matrix
gleaming pond
#

@wispy matrix ty

wispy matrix
#

np

rose bay
#

Anyone here knows what is this button?

wispy matrix
#

its a bugg

#

dont pay attention to it

rose bay
#

What kind of bug, everyone on my squad have one

wispy matrix
#

idk for sure

#

but one thing i am sure of is that it never redirects you to any page nor does open any menu

night cloak
#

@ionic kernel Because it doesn't have a good processor to run the phone.

#

@wispy matrix @atomic coral The game can run with 1.5 GB of RAM too, take Galaxy J7 for this. It is actually the processor which need to be on par.

wispy matrix
#

i see, thanks for correcting me.

tardy ocean
#

@molten crown I need help I have my brightness on my phone all the way but when I’m in game the brightness goes down and after 5 minutes it goes all the way back up

molten crown
#

Auto brightness ?

tardy ocean
#

I’m not sure @molten crown

night cloak
#

Go to display settings and turn off auto brightness.

tardy ocean
#

Okay thx

night cloak
#

Make sure to turn off power savings mode too in battery settings.

tardy ocean
#

Okay

#

iOS

crisp garden
#

Oof

night cloak
#

@tardy ocean Go to general > accessibility > display accommodation.

tardy ocean
#

Okay thx it worked

velvet smelt
#

Was wondering how to become a beta tester

slate forge
#

Hi

#

I need help

night cloak
#

@velvet smelt It's not out yet.

slate forge
#

How much time does pubg mobile in-game help require to reply?

obtuse thicket
#

We accidentally registered under fpp na is there anyway we can re-register for tpp na for the 2m tourney

night cloak
#

@slate forge It depends on the query. If it's emergency they'll reply within 24 hours. Any thing else, could take up to a month.

slate forge
#

@night cloak my account got a false ban for 10 years!? Is this an emergency?

velvet smelt
#

Whats the process if it does come out?

#

What for?

slate forge
#

@velvet smelt you download beta from the link they gave create an guest account and play

night cloak
#

@slate forge It's not emergency, as all the ban issued are real. And there's no way to get back banned accounts.

willow marsh
#

Can you still play with other users when in beta?

slate forge
#

@night cloak wtf it's a glitch it's happening a lot

willow marsh
#

(people without beta)

slate forge
#

False banned for 10 years!!

night cloak
#

@velvet smelt For closed beta, you'll get notification in game if you ever get selected. Otherwise you'll get notifications in #news if it's out.

#

@slate forge Please be advised that, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

velvet smelt
#

@night cloak Thanks

obtuse thicket
#

since crew is locked so were stuck and cant re-register for tpp

slate forge
#

@night cloak IK

#

Thanks to help

night cloak
#

@willow marsh You can play with people having the beta version.

willow marsh
#

Ok, thanks for helping

velvet smelt
#

One more thing... @hope

night cloak
#

@obtuse thicket Yes, you cannot re-register, nor you can leave your crew.

obtuse thicket
#

so how do we participate

#

since its only tpp

velvet smelt
#

@@night cloak how can I qualify for closed beta

grand jay
#

Hello, I was banned without a reason, I want to know for what?

And I want to be rozbanili !!

I did not break the rules, I did not use bugs, cheats, too, of course I know that

if there are 100 complaints then ban

But some raki could give me a complaint of which I killed, on YouTube

full of videos as banyat for no reason, and that's my situation when

banned for no reason, I will write a complaint, in the Discord server, to you, in

technical support, everywhere, just so that it does not remain without punishment

I think you will have a conscience rozbanit !!!!! Thank you for waiting.

results!

night cloak
#

@obtuse thicket Tencent didn't disclose information regarding already registered teams for crew challenge. Stay tuned in #news for more information.

obtuse thicket
#

ok thanks @night cloak

night cloak
#

@velvet smelt If the beta is closed, you'll be invited in game by Tencent. We don't know how Tencent will select you. However, if it's an open beta, anybody can install and play it.

#

@grand jay I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

velvet smelt
#

@night cloak Thanks

night cloak
#

You're welcome!

grand jay
#

@night cloakThe support service is bots that carry nonsense, but I will get my way !!!

night cloak
#

@grand jay The email service doesn't work anymore. Tap on "file claim" when you open the game.

grand jay
#

@night cloakthere is also a bot, he asked to write an email and this was silent

night cloak
#

@grand jay Well, then you're out of luck, it's an unfortunate.

grand jay
#

@night cloakdoes this mean you have to wait ten years ???

#

ohrenet banned for 10 years, still not responding

night cloak
#

@grand jay Create a new account. If you don't wish to get banned in future, completely reinstall the game. And also make sure not to use any 3rd party apps like Octopus, GFX tools, Ad-blocker or any apps that interferes with the game. It will save you in future.

grand jay
#

@night cloakpersecute? I put so much money in there, if you reinstall the game, then the ban will come down ???

night cloak
#

@grand jay No, the ban will be there for next 10 years. It's a safety measure, if you don't wish to get banned in future with your new game account, reinstall it from Play Store.

grand jay
#

@night cloakI did not break the rules, but they banned me, maybe this was an anti-cheat chto, and I was automatically banned?

night cloak
#

@grand jay I'm not sure, since the support isn't replying to you. However, all the ban issued are valid.

grand jay
#

@night cloakthere is no real technical support, only bots, they could give an error and ban on the machine

cosmic gazelle
#

Whenever I exit the Indo server because I get High ping and I get hackers in Indo server,they ban me to enter the classic match..so stupid you devs should tell this to the game developers

#

Just now I gotta hacker and he killed me

thorny juniper
#

Is anyone else having a problem in trying to start training mode, i tried logging in with wifi, 4g and have resetted the client

cosmic gazelle
#

And now is there anyone who can help me in an issue of frame drops

grand jay
#

@night cloakmaybe I was banned for using an emulator, although it says that you will play with players on the emulator

night cloak
#

@grand jay You were definitely not banned for playing on Emulator.

#

@cosmic gazelle What's an indo server?

#

@thorny juniper Can you state your issue in detail?

sinful lily
#

So yesterday my teammate was about to throw grenade at me so I went close to him and he blew his self then I killed him because I was scared he might do it again so how in the world did I lose 20 merit

#

This is unfair

thorny juniper
#

Well, i try to to enter training mode so i can practice with my settings on sensitivity and button allocations and well the game hangs up on the loading screen and it shoots me back into the main menu with the prompt enter match again, i tried so many times and the game hangs up on loading screen, tried resetting, reset on the internet modem, tried 4g, restart the phone and well the problem continues.

cosmic gazelle
#

@night cloak Indonesian.. btw my real issue is that, whenever I drive a car...I face huge frame drops and many times my game got frizzed in the middle of nowhere, I had to restart many times and which has been recorded as well,I full repaired my game but still same issue.

steep hull
#

I thought I would get the zombie version of "Marvin outfit" bc of the picture they diplayed on the coupon, also the entire re2 time I couldn't use it WTF 900UC scam here

#

Not happy at all, u should describe the proper way those crappy ideas u have work... What was I supposed to do? When I clicked on Marvin outfit is said buy for 1200 UC and I didn't want to buy it bc it sucks, there was no way of using the coupon

#

... I thought the time displayed on the coupon was the time you have to wait for using it and that you get his bloody skin at the end of the event, but not, it just disappeared

tidal venture
#

Hahaha lol

night cloak
#

Do yall realize that your anniversary event timer is set for 27 more minutes?

lapis meadow
#

Lol really

#

Yes it's

midnight osprey
#

When is PUBGM birthday? pubgmt

granite marten
#

Hello everyone:) there is a question about the skin on the plane Energy Drink. It was given in the first RP, it seems, 1-3 and also gave it to me, that's for sure. I would like to know why it was taken from me? I saw it at players in a random, time they have that why I have no? 😃 will help to understand?

grim raven
#

Yay! Now when I heal I can't look down stairs! Great Job! 👍🏻

oak plover
#

happy birthday @pubg :D

junior rune
#

when was that out?

rain wraith
#

@junior rune December

gloomy olive
#

Not sure that this is a support question so just let me know if it's in the wrong area: Galaxy S8 has just got the Android One UI update which I haven't installed yet. I heard a streamer complaining that for his Note 9 this was the worst update ever for running the game. Is there any reason why it should cause me any trouble?

graceful jewel
#

@granite marten
Never heard bout Loss of skin
But Maybe that a limited time skin....Like the Kar98K SKIN that one gets from crew challenge is also limited to one month....
There is no other way of it vanishing since yoy are allowed to sell skins ONLY IF YOU HAVE EXTRA

#

@gloomy olive
i have no idea about that update vut instead of listening to a streamer
you should contact them through email and ask directly so that you are not in trouble
But if its a UI only change i dont think it should cause any trouble to your game.

serene lantern
#

@gloomy olive I have an exynos galaxy s8 which I updated to one UI a week ago. Now the game runs at 20fps 70% of the time with high amount of render lag where it used to run at 30fps consistently

#

So wait for some time before updating to one UI if you don't want your pubgm experience to get worse

night cloak
#

@night cloak Hey, You had reported that your PUBG Mobile account was banned for 3 days for using ad-blocker, Can you tell me what is your Character ID in game?

#

@mint lotus ^^

loud kite
#

I’m a mobile player playing with friends that are using Tencent gaming buddy. We’ve notice a lot of people cheating in the game since the last update. We see them using some type of mods when we spectate them. We do report the issue but don’t receive any feedback of the player was confirmed using mods.

#

How are you guys resolving these issues?

#

Also, can you make a mailing system for feedback on people that have been confirmed cheating

tepid reef
#

@loud kite don't play with emulator players or low rank(gold and below players) for now

#

There's a new type of cheat released for emulators that bypasses pubg's current anti-cheat

#

And hackers are mostly present in low tiers (mobile only) because they get banned before they reach a high level.

#

I can commend the anti-cheat/ban system because in two instances a hacker in ACE level got banned in-game(when I was spectating the hackers) which was pretty quick in my opinion.

jovial cedar
#

LOL

#

They don't care about cheaters

tardy ocean
jovial cedar
#

Why don't landing on a building quests work? Is this another issue those crap developers cannot fix?

#

@wet verge New bullsit

#

The song sucks as well

tardy ocean
#

Just logged in and I see this

jovial cedar
#

New Crates!!!!

#

More lag!!!

#

Happy anniversary!!!!

#

Buy our crap!!!!

tardy ocean
#

What anniversary is it for @jovial cedar

#

@molten crown what’s the anniversary thing for PUBG

night cloak
#

@tardy ocean what do you think dumdum

jovial cedar
#

First anniversary of the mobile game duh

molten crown
#

Game being released a year ago

tardy ocean
#

Oh okay

jovial cedar
#

We give you more lag and more bugs!!!!

molten crown
#

Something I have very little personal experience with

jovial cedar
#

The game is literally crap on a stick right now

#

Maybe one day when Tencent pulls their heads from their asses they will try and fix the issues in the game.

tardy ocean
#

@molten crown is the zombie event over it shows event thing on the side of my character

molten crown
#

Still going for now

jovial cedar
#

Yeah, I give it a year or two and then it becomes a case study in how to ruin a game

merry sandal
#

If you aren't looking for a specific issue to be resolved, please move to #pubg-mobile or #chat for discussion, @jovial cedar.

graceful jewel
#

@jovial cedar
hopefully tencent will soon realise that they to should work on fixing their game rather than adding new updates and BUGS

#

@loud kite
Whatever you report in game....You are not supposed to get the feedback of it

jovial cedar
#

@merry sandal I am looking for a specific issue to be addressed

graceful jewel
#

@jovial cedar
Whats the issue?

jovial cedar
#

Landed on a building in the quarry in Sanhok and it did not register

#

Can you fix that?

storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

merry sandal
#

Have you reported it yet?^

jovial cedar
#

Hahahahaha

#

Reporting does crap

#

You can hit report but nothing is ever done.

night cloak
#

You need to land there in order to complete the mission, @jovial cedar.

jovial cedar
#

If someone is hacking it takes 5 reports in one game to get someone to look at it

graceful jewel
#

@jovial cedar
If i could I Would have done that
but NO ONE in this server works for tencent... Any glitch or bug you encounter you should report because tencent does not read reddit or discord or quora complaints.

jovial cedar
#

Even reporting bugs is useless

#

They never do anything

night cloak
#

@loud kite Whenever you witness suspicious activity, you should report, the customer support usually doesn't reply. But they look into reports.

jovial cedar
#

rarely

#

You need 5 reports in 1 game to have someone look at it

night cloak
#

@jovial cedar You have to land on one of three large compound building, just next to the place where you landed.

jovial cedar
#

No kidding fool

#

I did

graceful jewel
#

@jovial cedar
If tencent had i switch which if they turned on would fix all bugs...I swear i'll be the first one to switch it.
But thats not possible.
I dont think A Game Company would want people To leave their game and play other games as they arent dumb.
and with the announcement of apex legend they will try to fix a lot of bugs asap to beat their conpetition.

merry sandal
#

That is getting you nowhere though, @jovial cedar. We are volunteer Moderators trying to help people to the best of our ability. Any chance you have of Tencent getting to know of the bugs is through you reporting them.

jovial cedar
#

@night cloak Look at the other games

#

LOL

merry sandal
#

Also, it would be appreciated if you tried being a little more respectful and civil here. Ranting is a waste.

graceful jewel
#

Yes^

night cloak
#

@jovial cedar What do you mean?

graceful jewel
#

@jovial cedar Whenever you are upset just spamm mee6's DM. :P

merry sandal
#

As I said already, you are free to discuss in the discussion channels.

night cloak
#

@night cloak Hey, You had reported that your PUBG Mobile account was banned for few days for using ad-blocker, Can you tell me what is your Character ID in game?

proud oasis
#

Good feed back: the new spawn area looks amazing for the 1 year anniversary lobby screen looks amazing to
Bad feed back: the game seems to lag abunch more when there are bot fights going on nearby aswell as the door bug is still there

merry sandal
#

Thank you, @proud oasis. Appreciate the feedback. :) I'll forward it to the higher ups!

gentle fjord
#

Is time traveler suit is coming to pubg crates?

#

reply me guys

#

I need to buy this

night cloak
#

@night cloak can u help with my issue, customer service is not responding please, for no reason i got banned, using ipad pro 11”, i got 10 years, i lost my account for nothing, am playing legit, what should i do ?

merry sandal
#

I'm curious, @night cloak. What do you plan on doing with their Character ID?

proud oasis
#

@gentle fjord out of all the outfits to come back the one i see coming back is the time traveler as its the best looking

tardy ocean
graceful jewel
#

@night cloak
There is no other way to be unbanned than "File Claim"

#

@tardy ocean
i think u are in hold of "superman" glitch

tardy ocean
#

Lol

graceful jewel
#

Try rotating you screen

#

You should fly

proud oasis
#

Also i just noticed how would so.eo e get banned for using a Ad Blocker? That just doesnt seem like a thing

graceful jewel
#

@proud oasis
Maybe tencent antu cheat system just bans someone who interfere in their game

tardy ocean
graceful jewel
#

@tardy ocean
RIP No solution for that

proud oasis
#

Be more creative on to why u got banned if u ised hacks i dont think u could get banmed for having a ad blocker nah i dont even think theres a such thing as a ad blocker that blocks ads ingame they had to of been doing something @graceful jewel

tardy ocean
#

I took of auto brightness off and when I go in PUBG it umm goes down but when I come out of PUBG goes all the way to full @graceful jewel

graceful jewel
#

what do you mean in pubg out pubg?

#

@tardy ocean^

tardy ocean
#

@graceful jewel yes

graceful jewel
#

what do you mean by - in pubg out pubg?

tardy ocean
#

So when I’m in a match brightness is all the way

graceful jewel
#

Umm i have to go..sorry...My exam in 20mins xD

proud oasis
#

@tardy ocean not sure what ur on about only issue i have with my phine is the volume auto adjusts its self when i have it on full blast so i can hear the game

tardy ocean
#

So I check my brightness in game it’s on full but in PUBG it brightness goes down even my screen brightness is on full and I come out of PUBG it’s brighter

proud oasis
#

@tardy ocean have u checked the brightness setting ingame? It should be under graphics

#

That could be ur issue

tardy ocean
#

Okay

#

@proud oasis the volume only happens to me when I take of earbuds or headset for me that when it gets lower

proud oasis
#

Yeah i always thought it was only a amdroid problme but appearently apple users also have the volume problem

tardy ocean
#

It ant bad I got used to that

ionic tartan
#

Do I have to create another crew for club open tournament?

night cloak
#

@graceful jewel Is it possible that there will be an opportunity to lift the ban on me?

fallen anvil
#

Why i never have crew challenges?

terse badger
#

I never got anything on the zombie thing I bought and it expired and I didn’t get anything

arctic trench
#

@night cloak It says there can be only 5 players max for Club Open. Crew Challenge says 6. What to do?

#

@fallen anvil U have to play the first match of the Crew Challenge. If u miss that u will not be able to enter other. Same happened to me.

jolly pumice
#

I need crew

#

Any space?

night cloak
#

I think there are different requirements for each challenge, @arctic trench.

agile nacelle
#

Is it possible to make more than 200 friends I'm getting friend list is full message

wispy matrix
#

i can

agile nacelle
#

I can't add friends anymore

wispy matrix
#

maybe it depends on the social media you linked to your account

onyx tangle
ionic kernel
#

Is pubg lite worldwide or for some countries?

onyx tangle
#

Crown 2 ? +7 ???

agile nacelle
#

@wispy matrix i linked Google Play games

wispy matrix
#

i have fb logged in

#

i have like around 240 friends

agile nacelle
#

Did you ever get the message friend list is full

wispy matrix
#

yes

#

at around 250 friends

vague onyx
#

@ionic kernel
Pubg lite isn't released globally yet
It will be released soon, as of now it's available in Philippines

versed sonnet
#

how much size of pubgm zombie update in tgb?

wispy matrix
#

1.8 i guess

versed sonnet
#

but in mob itz 500 mb?

north gazelle
#

The whole game is 1.8 or 1.69 for devices

versed sonnet
arctic trench
#

@night cloak But Club Open also includes Crew Challenge as qualifiers.

versed sonnet
#

i have updated my tgb and its up to date but i have not done my zombie update so can u tell me the exact size of that update in tgb

night cloak
#

It means you will need to remove one player for club open, @arctic trench.

versed sonnet
#

hello?

#

hello?

#

pls help

arctic trench
#

@night cloak Thanks bro.

storm flumeBOT
#

Hello, @versed sonnet!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

outer turret
rare scaffold
#

@outer turret you need to wait until registration opens

#

Which should be starting in 44 mins

outer turret
#

Oh yay!

#

Okay

rare scaffold
#

@outer turret hey bro, lol I remember u now

outer turret
#

I read it as registration open until "44 mins"

#

Lol

#

I thought its gonna end by then

rare scaffold
#

Hmm

gleaming abyss
#

@night cloakis that new star challenge aka club thing only for streamers or normies can also join?

outer turret
#

Oh.. u r tragic

rare scaffold
#

Yah

gleaming abyss
#

@night cloak ↑↑

night cloak
#

Let me confirm. I don't have any idea about it.

#

Do you know anything about it @grizzled lark ?

indigo siren
#

Are people still getting banned if they use GFX tool??

grizzled lark
#

@gleaming abyss, Everyone can join.

gleaming abyss
#

@grizzled larkemulators?

grizzled lark
#

@gleaming abyss, Only Mobile Players.

gleaming abyss
#

Ok good

grizzled lark
#

@indigo siren Yes.

indigo siren
#

@grizzled lark so should I stop using it.?

grizzled lark
#

@indigo siren Yes.

indigo siren
#

#sedlyf

gleaming abyss
#

@indigo sirendont forget to repair client after deleting tool

tepid reef
#

What's up with some Royal pass missions not counting

#

I contacted support

steady laurel
#

Yaar pubgmobile have gave 1st anniversary ,so they should give us some gifts for anniversary ,but no, started the same uc business to buy Kar 98 colour and parachutes and all , pubg give us one free item to make is satisfy

tepid reef
#

And their reply was'Your royal pass reward reward will be in the inventory'

#

@steady laurel its their anniversary,you should gift them something

#

Jk

#

Don't buy anything unless they fix the game

steady laurel
#

Lol I give 40 k every month, do they need more?

tepid reef
#

40k?

#

Wtf

#

@AV @steady laurel go off to sleep,you are high on drugs

steady laurel
#

Yes bro. Every month. To get outfits ,not 40 k but around 38 k. Not on drugs that's reality

tepid reef
#

How do you earn so much tho?

#

That's like the average monthly income of a middle class in your country

#

Person*

#

And if you say you live in USA or UK I'll chase you down with a bat

steady laurel
#

Earing by job and nothing else bro

#

Lol nope

versed ermine
#

where is anniversary high voting item (Time Traveler Suit) ?? i've been waiting for too long...💤

tardy grove
#

They forget @versed ermine

vague trellis
#

Yo anyone knows why I can’t change the region in the club open registration page?

versed ermine
#

omg...no way 🤯

normal compass
#

Bro can i get the info why this happens

river turret
#

Are IPad devices not allowed in onlinee playoffs?

grim raven
#

Guys please don't give pubgm any money so that they will wake up and fix the game!

autumn atlas
#

No @river turret

river turret
#

No u don’t know Maut lol

autumn atlas
night cloak
#

ping issue any help?

rare scaffold
#

@night cloak check whether any app in the background is sucking your internet or not, usually your speed while in a match should be less than 100KBPS, above 100KBPS is considered as something being downloaded

vague trellis
#

Do I need to re create a new crew and re-register for the crew challenge if I already registered crew challenge with the same crew name before I registered for the club open 2019?

normal fulcrum
#

@river turret I guess not. Ipads tablets are not allowed. Still go website and check the tnc

night cloak
#

@rare scaffold Thank you it's fine now

tepid reef
#

Ipad's/any tablets are allowed during online playoffs

#

However if you qualify for offline tournament you have to play on a phone(usually provided by them ifnyou don't have one or have a budget/potatoe phone)

night cloak
rare scaffold
#

@night cloak that's a terrifying glitch, I saw it myself many times

boreal dragon
#

can eny one help me

#

@tropic ravine can you hrlp

#

help

#

i get 900 ping in every single match

vital sluice
#

Switch to a different data connection or WiFi and also repair the game before launching it again, @boreal dragon.

normal folio
#

Big announcement by The Pubg Mobile team.

iPads and devices with very large screen (like some tablets) are officially banned from Both OFFLINE AND ONLINE tournaments.

If you are think you will play on iPad and no one will notice then you are wrong.

Every iPad player will have a symbol in custom room (like Emulator players have a symbol in custom rooms), so no way of hiding

#

Is this true ?

normal fulcrum
#

Q1. In crew challenge we can register with 6 players but in club open we can only register with 5 players. If we are playing with the 6th player in crew challenge who isn't registered then will it cause any problem?

Ans. Only players who registered in Club Open will be invited to Group Stage of Club Open.

Q2. Tablets/ipads are banned from club open for online matches as well?
Ans. Yes tablets are not allowed in top 32 team qualifiers.

Q3. The process of registration?
Ans. First register ur team through in-game crew challenge then register through the website with the same team and name players.

Q4. Why can't I change the crew region in the registration form?
Ans. Change residency to your country in the registration form and the Crew region will change automatically

Q5. The minimum age requirement for participating in PUBG MOBILE Club Open?
Ans. 16 years.

Q6. Is it necessary to play TPP in crew challenge for PMCO as there is an option to register for FPP as well?
Ans. Yes.

Q7. Can players change IGN during crew challenge?
Ans. Yes

Q8. Should we remove symbol or spaces from crew name
Ans : Symbol should be removed, Ok for space.

Q9. Can a player outside of my region play in my team?
Ans. Yes. 2 players can be from outside your region.

Q10. Can one Club register 2-3 line ups?
Ans. Yes. But with seperate Club's name

plain bone
#

My team members haven't registered then this is showing

vale heron
#

someone just hacked ma account and changed my name

#

and linked it with a new gmail account

haughty cypress
#

fat rip

carmine field
#

Its for pubg official..I am playing in india bonous chhhalangebut how the glitch the mach has not started....plz help i lost my 800 uc...plz help me...this thing is happening all the time i participate

haughty cypress
#

spending 800 UC on india bonus challenge. Damn someone is hella rich

wispy matrix
#

and pretty dumb too

winter shell
#

@carmine field.. No body helps here nor anywhere.... thats how pubgm works. They don't care whatever ....

#

Pubgm team only taking there salary just for nothing ...

violet crow
#

Can anyone help me??

atomic coral
#

depends

gleaming abyss
#

@winter shell what is your issue

#

@violet crow?

violet crow
#

@gleaming abyss i registered for the open club challenge and i recieved a confirmation as well but no email as of now

gleaming abyss
#

@violet crowuh i dont think anyone can help you with that rn

#

I suggest waiting

violet crow
#

@gleaming abyss and now all i have to do is create a crew in pubg with the same name and the same members right and register for crew challenge??

gleaming abyss
#

Yes

violet crow
#

@gleaming abyss does this mean i have registered successfully

haughty cypress
#

check your email

gleaming abyss
#

@violet crow check email

#

Re sync

violet crow
#

@gleaming abyss thats the problem bro. No email as of now

weary cosmos
#

when fix the door?

winged mirage
#

Hello,can players on iPads participate in club pubg mobile open 2019?

grizzled lark
#

@winged mirage, Only on Mobile phones.

plush sail
#

Oof

proven fable
#

I registered for India bonus challenge novice and used a voucher.. When the registration ended and match rooms opened, I joined a room but after 10 min I was automatically removed from the room and my voucher got wasted. I tried to contact PUBGM ingame support but it replies back after almost 1 week and that was a super inappropriate reply as if they didn't understand a thing I said. They just told me that you need to join the game after Registration. But my problem is that upon joining, why was I automatically removed

winged mirage
#

And if your team played on the Ipad and you went to the top 100 teams. Will you be removed?

#

Will not be invited

vital sluice
#

Top 32 teams will only be allowed to play with mobile device, @winged mirage. You can't use iPad there.

winged mirage
#

thx

real estuary
#

why we Nepalese Are getting indonasia lobby only We have ping issues in that server we get India lobby hardly While india server has good ping to play

night cloak
#

Vpn

dusky bronze
#

Do the items you buy with silver fragments expire?

wispy matrix
#

depends

#

there are 3 options

#

first 2 are time limited and 3rd one is permanent

supple solar
#

Hey why can't I get anything legendary from crate

#

To complete legendary find achievement

sonic gazelle
#

Is it safe to use vpn? Im getting higher pings on aisa server😭

night cloak
#

No, @sonic gazelle. It is not recommended.

#

It is based on luck, @supple solar.

supple solar
#

😭

sonic gazelle
#

Any solution?bcuz after zombie mode update pings in aisa server is too high

half ridge
#

Please fix the bug whn entering match it wont enter the game it freezes on the loading screen...bt i can hear my teamates voices and they say i hav entered...i tried closing and restarting t game bt it wont enter😈😈

storm flumeBOT
#

Hello, @half ridge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

It is safe to use a VPN, @sonic gazelle.

rotund anchor
#

Are they going to ban iPads from tournaments ?

night cloak
#

They will not, @rotund anchor.

rotund anchor
#

Thanks someone told me ipad/tablet players will have a symbol in custom rooms like emulators and will be banned

night cloak
#

Tablets and emulators are completely different devices.

#

so this is fake news .?

gloomy olive
#

Thanks @serene lantern . I think I'll hold off and see what happens to both One UI and the game in 0.11.5

night cloak
rotund anchor
#

Lol

#

Why tho

#

Got to get there first haha oh well

lime juniper
rotund anchor
#

Ohh only for the club open

#

I thought it was everything haha

lime juniper
#

This is only for this specific event.

keen nexus
#

please tell me is it safe to use VPN for the BONUS Challenge?

lime juniper
#

It is definitely safe not to use it, @keen nexus. Otherwise, there can be no guarantees: the VPN servers differ based on the VPN service. We never recommend anyone to use VPN services when playing the game.

gleaming granite
#

The PMCO 2M is total prize pool, right? What's the actual winning amount for the ultimate winner?

nocturne token
#

If a player is a currently resides in a European country but is there on a non-permanent visa, do they qualify as a resident of that region for the club open?

spring void
#

@lime juniper i use galaxy tab am i allowed to play challenge?

#

I am already participating ib crew challenge too

azure wolf
#

Guys anyone else game is giving problem on wifi m getting loading quite frequently now after the 1 mb update

mental dove
#

1st anniversary music is copyright protected or not i mean while streaming???? @lime juniper

west bridge
#

when did pubgm came out?

#

on 23 march or 3 march?

#

bcs i tought it was on 23 but my friend said it was on 3

violet crow
#

Can anyone tell me.why didnt i get an email uptill niw

#

Now*

west bridge
#

email for what?

violet crow
#

@west bridge email for confirmation of open club challenge

west bridge
#

ow idk

night cloak
#

@west bridge PUBG Mobile came out on 21st.

west bridge
#

you sure?

night cloak
#

Yes.

#

@violet crow It might take some time to arrive, be patient. Also make sure, you have a crew with exact same name.

#

@spring void Unfortunately no. Tablets are not allowed.

hollow brook
#

Ifeel sound problem in pubg

native root
#

So, you can use iPads for the first online matches? (March 22 - march 29) 🤔?????

night cloak
#

Why don't you guys add more ammo?

#

So ridiculous

#

A simple thing which you can't add!!

#

@native root Tablets are not allowed in top 32 qualifier matches.

#

The loots are all unfair

#

@night cloak Ammo? Play Sanhok :p

violet crow
#

@night cloak yes i made the crew with the same name and alsp registered for crew challenge. And i registered for open club at around 2 pm today. So by what time i can expect the confirmation mail?

hollow brook
#

@everyone ifeel sound problem

#

In pubg

native root
#

So, in top 100 qualifiers its allowed? @night cloak

tulip tendon
#

Samsung Tuner its legit or not to use that?

night cloak
#

@violet crow I'm not actually sure. If you don't get an email within 24 hours, you should contact support in game immediately.

#

@tulip tendon You can use that.

violet crow
#

@night cloak okay thanks

velvet smelt
#

@night cloak lol... Twill be on yr conscience if he's banned

night cloak
#

@native root They mentioned about 32 qualifiers. Not sure about the first crew challenge matches.

hollow brook
#

Any buddy help me

#

???

tulip tendon
#

@night cloak i have to trust in you? i dont wanna be banned 😅

night cloak
#

@velvet smelt Yes, I'll take the responsibility.

#

That's the thing with PUBG. They don't care about their players.

#

Just money.

velvet smelt
#

Well... This escalated quickly

night cloak
#

@tulip tendon It is legal, but not recommended. Many others actually encountered issue with it.

tulip tendon
#

@night cloak i wanna try only if something change with fps freeze i dont care about issues. i wanna be sure its legit to use. thats it 😬

velvet smelt
#

Just get on pc with emulator

night cloak
#

@tulip tendon This app increases your processor speed by over clocking the CPU of your device. So, you can use it to increase your CPU clock speed.

velvet smelt
#

Hope you got a good pc

bright frost
#

@tulip tendon Yes it's legal don't worry

night cloak
#

@velvet smelt Please move to #chat.

velvet smelt
#

Sorry... I will @night cloak

#

Just enjoy this chat more

tulip tendon
#

@night cloak thx 4 your help

night cloak
#

You're welcome.

#

Hello, after the last update the game is lagging so much.. I used to get 50ms in Asian servers but now its 200+ on every game.

velvet smelt
#

Mine lags a lot too in vikendi since the update

night cloak
#

@night cloak If you play Asia server, open Speedtest app and connect to Vianet Singapore. Then send a screenshot of the result here.

velvet smelt
#

I do NA

night cloak
#

Your ping goes up only in vikendi? @velvet smelt

velvet smelt
#

Yup

night cloak
#

That's weird.

velvet smelt
#

300+ at times

night cloak
#

Did you try playing Erangel or Sanhok?

velvet smelt
#

Those work relatively well

#

FPP NA

bright frost
#

You may try repair your game @velvet smelt.

night cloak
#

Never heard of such problems, can't help you on that.

velvet smelt
#

Tried twice

bright frost
#

Hmm

velvet smelt
#

@night cloakthanks

bright frost
#

🤔

velvet smelt
#

@bright frost guess I'll just forfeit vikendi games

bright frost
#

It's the games problem.

night cloak
#

Its happening since yesterday after update....

#

@night cloak See? You're definitely not getting around 50 ms. There's something up with your ISP recently, I'm afraid.

#

But still, it could be a server issue.

#

@night cloak hello, sorry for the ping...soo...i have a samsung s8+ and i experience gyro wobble issues, whenever i sprint and hold the movement button at aprox 45° and look to the right/left my gyro wobbles like crazy...i tried calibrateing my gyro, repaiering the game client does not help, funny thing is i dont face this issue on the korean client version of the game, nor i face this problem on the s9+

#

What? lol man I used to get 70ms and why I would lie about this? From yesterday its start happening and also it would be not that Tencent is using the same server as speed test

#

@night cloak

#

@night cloak It is likely you've messed up your gyro settings in game. Try to set your sensitivity settings to low after taking some screenshots as backup.

#

What I can say I suppose I need to wait for this.

#

Thanks for your help anyways.

bright frost
#

@night cloak what do you use?

night cloak
#

@night cloak nope my gyro settings are unchanged

bright frost
#

Data or wifi

night cloak
#

For internet I use cable.

#

@bright frost

bright frost
#

How much mb per second?

night cloak
#

@night cloak I never said you're lying. Maybe the problem started yesterday with your cable internet. It could be a coincidence as well.

#

@night cloak i know my gyro setting in my sleep, i also tried to reset to default and set it back to my settings didnt help

#

18mbps down and 1mpbs up

#

@bright frost

bright frost
#

When you bought the network what did it say

#

What did the service providers say

royal glenBOT
bright frost
#

Like how much mbps is ur wifi

night cloak
#

@night cloak I know but it get fixed after few hours now its been 1 day since I'm having 300+ every game and even my team mate having same problems

#

nvm.. I will wait

#

@night cloak That's very weird. Please make a screen recording video, upload the video in a drive and send the link to customer support in game.

#

maybe my internet is acting weird

#

@night cloak cool, will do that, thanks for the support

#

@bright frost Please move to #chat. Internet bandwidth has nothing to do with latency.

velvet smelt
night cloak
#

@night cloak Server could cause issue too. But it is most likely, from your ISP side.

#

@velvet smelt If you play North America, connect to Spectrum, Ohio.

#

I'm not sure by my side too. because there is no changes in my speed since I brought this connection. This is from 2 days ago...

#

@night cloak

dusky bronze
#

What can I redeem with holiday cards

half rampart
#

Not starting

night cloak
#

Hello , about the tournament with 2 million dollars

#

If i want to play in August because now I don't have a good phone

#

I need to sign up now?

deep prawn
#

Might want to give this some attention

night cloak
#

or there are 2 tournaments

low oracle
deep prawn
#

A player tagged me in this, I was wondering why he kept shooting the ground and somehow he would get a kill from an impossible location

copper beacon
#

@deep prawn It might your ping issue

deep prawn
#

@copper beacon did you even read the post

#

I enevr once stated issues with gameplay, this is a 3rd party apk that allows wall hacks and aim bots, along with speed boost and many other UNFAIR things

#

I just messaged the guy the post told me to DM I'll forward all messages and how these hacks are done.

night cloak
#

@night cloak You need to sign up now before the given time, and you'll have to play crew challenge.

copper beacon
#

@deep prawn ok sir pubg mobile will get a update on it

rotund anchor
#

Do tablets have an advantage over mobiles?

copper beacon
#

@rotund anchor 5/4 claw techniques sometimes helps

night cloak
#

@rotund anchor Yes, as some of the people assume. Large screen gives you boost to claw easily.

#

Still not able to open the rewards page in the India bonus event can I get some help?

deep prawn
#

@copper beacon will they? this app has been out for a YEAR and I've been stuck in a cheaters lobby forever

night cloak
#

@night cloak Please contact support in game.

#

I did... no response

#

They'll take some time to reply, dw. Keep on playing.

copper beacon
#

@deep prawn yes our team is working on it.
Have reported the person?

night cloak
#

Okie thank u @night cloak

#

@copper beacon Which team?

#

@night cloak You're welcome!

copper beacon
#

@night cloak Pubg team

night cloak
#

@copper beacon Please move to #chat.

copper beacon
#

@deep prawn Report him

deep prawn
#

@copper beacon I cant chat anymore

#

@copper beaconall ym messages get deletes

#

@copper beaconbut I did

copper beacon
#

ok

#

get the name and report him

deep prawn
#

@copper beacon the app has anti lag and anti ban, my reports get stopped before I can send them

#

@copper beacon can I dm you a gamertag?

copper beacon
#

no sorry

night cloak
#

So if i want to play in August i need to sign up this month ? I can't play just in august crew challenge?

deep prawn
#

@copper beacon so then who can I talk to that can ACTUALLY help. I'm not trying to waist my time reporting in game problems that are quite threatening to the game play pubg has worked so hard to obtain. Who can I DM?

night cloak
#

@deep prawn Please contact customer support in game. No one here can help you with that. But if you send the information to support, they'll look into it and take action.

deep prawn
#

@night cloak I've tried

#

@night cloakmany times

rotund anchor
#

Thanks @night cloak @copper beacon just trying to work out why they removed them from Club Open tournament

night cloak
#

@deep prawn Just report and you're fine, you don't have to worry about it.

#

@night cloak The tournament won't wait for you. But sure, there will be different events in August from Tencent.

deep prawn
#

@night cloak lol that seems to be a personal opinion because once you hit crown and up, all there is are just people cheating. I'm a youtuber and have caught it on camera in many occasions, my fan base even tells me to contact you guys in Hope's I can get some action done. Even if I email the suppor NOTHING will happen, no responses. All automated people. Who can I talk to that will ACTUALLY do somthing about this becuawe I'm not the only player to complain about the environment in Pubg Mobile. There's about a million reviews complaining about cheaters, I have found the file they use and the apps they run to use to hide the fact they're cheating. Who can I forward this information to, I've spent thousands of dollars on this game and millions of hours grinding, me and a quarter million people are going to uninstall due to unfair gameplay unless somthing gets done. Dont tell me to contact "support" when nothing ever gets done.

night cloak
#

@deep prawn I understand it is really frustrating, but unfortunately there's no other way to report cheaters.

#

Or any cheating methods.

bright frost
#

@night cloak u still doing this?

night cloak
#

@bright frost What do you mean?

#

What is wrong with game...😐
Guns keep on shooting themself...lol lost two matches bcus of it

flint oriole
#

Wts with the event in sanhok in bootcamp?

night cloak
#

@night cloak Try the "client repair" from login screen. If you think your ping is stable.

#

So the tournament starts this month and ends in December?

#

@flint oriole Didn't check yet, something related to anniversary?

#

😐

#

@night cloak Ping is alright...but i will follow that...you sure that will solve this issue😅 😬 😬

dense sparrow
#

@night cloak why my enemies teleporting on the whole map?I play with 10 ping

night cloak
#

@night cloak That is a pro tip by Tencent. It usually solves most of the issue.

#

@dense sparrow Because your enemies are having bad ping.

dense sparrow
#

@night cloak WTH why that don't happen in other games?Only in PUBG and why game lets people's play with high ping

flint oriole
#

Oh

night cloak
#

@dense sparrow Because there's right now not enough servers to cover the entire world. The game is growing and there will be more servers soon, so users will have less ping issues. Be patient with the developers.

#

I saw that there are 2 months for sign up , this month and August

#

Hey! My peek and scope button is not showing when I play pubg, I have enabled it in the option,also reinstalled the game still no sign of it.

stable stump
#

Have you tried reseting the control buttons?

night cloak
#

@night cloak The tournament finals will take place through the Spring & Fall Splits. No information if will go to December. @night cloak

dense sparrow
#

@night cloak bro there are Indians play on EU servers WTH they have their own

#

@night cloak what ur talking about

#

@neon patio pls help me davaj

night cloak
#

@night cloak Can I see a screenshot of the control layout settings?

#

So you need to play in both crew challenge?

#

@night cloak The information is still unknown.

#

Well , when can I find out?

#

I don't want to lose my place because I don't play in this crew challenge

#

Stage 1 registration august

#

@night cloak Just got the information. No you'll register in only 1 term.

#

1 term?

gleaming abyss
#

1 stage

night cloak
#

Either in March or August.

#

And finals will be in December.

#

Okay , but qualifications round (online)

#

What does it mean? Online/ offline

fresh wigeon
#

Can someone help here any admins??

night cloak
#

@night cloak Online means you can play in your home. Offline means, you'll be invited to play, it will be LAN play.

#

@fresh wigeon Aloha! How can I help you?

#

Invited where

fresh wigeon
#

@night cloak its a long story can u like use the VCMM

night cloak
#

@night cloak It is not announced yet, but Tencent will cover all travel expenses.

fresh wigeon
#

VC*?

#

@night cloak can u use the Vc?

night cloak
#

@fresh wigeon Sorry, just DM me the information.

fresh wigeon
#

@night cloak okay

night cloak
#

Or write it here.

crisp garden
#

Online mean on offline means off like in Facebook if you are using it your online and you exited your offline

#

1/10 lmao what am I sayin

#

Sorry

fresh wigeon
#

@night cloak plzz check dm

night cloak
#

@crisp garden By online, it means you can play wherever you want using internet. By offline, it means you'll have to play where they invite you to play, without internet.

crisp garden
#

@night cloak ye

#

Idk how to properly explain it

#

Cause I'm asian

#

.

night cloak
#

Okay , and you need to sign-up on the website now for August?

crisp garden
#

@night cloak

#

Sign up to what you mean the $2M thing

slate turret
#

My mic isn't working at all,tried repairing the client,reinstalled the game,its not working.But every other functions like calling or recording is working fine

night cloak
#

Yes