#questions

1 messages Β· Page 368 of 1

atomic coral
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@hasty cloak No, the mods here aren't in contact with the developers. You should report this person ingame.

hasty cloak
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I did in game have a video of them shooting ppl thru hills and shows the kill feed from it just wanted to make sure it goes thru keeps happening

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Ok and thanks

royal pier
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Today I drove in another Vehicle and I wasn't able to get out. Then I died.

atomic coral
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@royal pier this is a known issue. tencent is likely worling on it

stiff python
#

Indian add me

atomic coral
stiff python
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@atomic coral oo

night cloak
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why i am facing lag, desync, and high ping issue...even my net & device are gd😢 😢 😢
seriously this is annoying

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😐 😐 😐

wise kestrel
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I played a game yesterday landing west apartment of military base. There's this guy rushing from outside with a shotgun and I'm in front of the door by the north stair. He phase through the door, knocked me, backed off (phased through) the door then open it to kill me. Unfortunately, I didn't record it.

night cloak
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@night cloak Did you run a trace route?

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@wise kestrel It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

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trace route what is that??πŸ˜… πŸ˜… πŸ˜…

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@night cloak If you don't know what is that, how do you know your internet is good? Just assumed?

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lol...in one of my match...enemy knocked me even i was behind the tree

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@night cloak lol...am playing other games...and also watching videos...that make me sure that my internet is gd

versed ermine
#

so many hackers and map bug error users...please fix the maps bug and ban the hackers! thank you...

wise kestrel
#

I've reported him, but it'll be nice to have death replay or something to verify.

night cloak
#

They can knock you because of desync. Either you or your enemy was lagging.

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@wise kestrel Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

wise kestrel
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Ok

night cloak
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@night cloak Look, Bandwidth and Latency are totally different things. Please contact your ISP and upgrade to an internet which has lower latency.

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Dunno...but this issue are really frustrating...
My kd is falling drastically...juat bcus of ping and desync...

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Means prblm is with my device & net....okay...

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It's only your internet, not your device, if you're having desync issues.

mystic furnace
#

Can Anyone help me
my account closed for 10 years and I didn't do anything

night cloak
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@mystic furnace I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

mystic furnace
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@night cloak thanks ❀️

spring void
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How to figure that if your device is compatible with gyroscope

night cloak
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@spring void You see the specs online, or you get any sensor checker app from App Store.

fickle marlin
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@night cloak how do i unbound or un link my facebook id completely bcoz i waana connect my pubg accout with my another account , help!😊

night cloak
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@fickle marlin You cannot unlink any social media account once linked, however you can add a second login method from in game settings.

fickle marlin
#

why

night cloak
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@fickle marlin It is to discourage trading accounts.

fickle marlin
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ok cool

cursive sedge
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We can unlink our Facebook account

fickle marlin
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hey how

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speak up bro!!!

cursive sedge
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@fickle marlin Go to settings in Facebook and then privacy then Apps .........You will see the option of apps which are logged in with Facebook. There will be PUBG . And a option of unlink

fickle marlin
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yes but its not working

cursive sedge
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I know this method only

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You can also link ur Twitter account

fickle marlin
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thnx but its not working

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@night cloak can we see this kind of feature in upcoming updates to unlink or unbound

cursive sedge
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Hey @fickle marlin The currently linked account of Facebook......is that not useful?

fickle marlin
#

ya

cursive sedge
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Oh okay

night cloak
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@fickle marlin Unfortunately, no. It shouldn't be an option at all. However, you can open a new game account with new social media profile - if you have a new one.

cursive sedge
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@night cloak If we delete our Facebook account ( while we are logged in into pubg through Twitter) then can we link our other Facebook account?

fickle marlin
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soo sad!!!!

night cloak
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@cursive sedge Absolutely not.

cursive sedge
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Okay πŸ˜ƒ

wicked cradle
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Hu

finite sparrow
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Help

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How to remove bag

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Hallo

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@night cloak hi

atomic coral
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@finite sparrow I can help with helmets, dunno how to do it with backpacks tho

night cloak
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@finite sparrow Unfortunately you can't remove the backpack without deselecting the bag skin.

finite sparrow
#

πŸ˜“

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πŸ˜… really

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πŸ˜• πŸ˜”

quaint laurel
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But its not bad @finite sparrow

fickle marlin
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@finite sparrow but u can level it down for looks , make it level 1 bag pack

atomic coral
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@fickle marlin how?

fickle marlin
#

see in the pic that u send

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up side right conner

atomic coral
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@fickle marlin never noticed, thanx

fickle marlin
#

yea cool @atomic coral

radiant sand
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I got some update anyone know about it

fickle marlin
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what kinda

blissful leaf
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Where can i buy a card to change my flag?

night cloak
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You can buy it in the game shop, @blissful leaf.

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It's a small update to patch some stuff, @radiant sand

fickle marlin
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@blissful leaf shop section then treasure there u can get it for 180 uc

atomic coral
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can you give one if you only have one? I got one for free but I don't need it

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if gifting is cheaper we might be able to make a deal

haughty cypress
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you cant gift what you alreadt have

atomic coral
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@haughty cypress I mean, if he can send some uc, I can send him my rename card. I only have 1 tho

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if it works it might be cheaper for him.

fickle marlin
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@atomic coral how to send uc to others ,

atomic coral
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@fickle marlin dunno, first gotte look of I can gift my only card

fickle marlin
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πŸ€“

gleaming abyss
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@fickle marlinyou cant send uc

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@atomic coralyou also cannot gift card

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You can gift items from shop

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When you are buying select gift option

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And you cant do that with rename card too

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So the only way is to buy it for yourself

cerulean oak
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Pubgm crashing in downloaded map when joining lobby

fickle marlin
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@cerulean oak may be its ur device prob!!!!

cerulean oak
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πŸ‘€

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I have max pro m1

fickle marlin
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then i dont no

cerulean oak
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K

wispy matrix
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kay

night cloak
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@cerulean oak On Login screen, tap on "client repair" and then delete the map which is crashing your game. You can redownload the map later in game.

dusk belfry
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@night cloakclient repair not working for me , already tried several times

night cloak
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@dusk belfry What's your issue?

marsh fable
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How

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Hlw

dusk belfry
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Game is lagging very badly after the update and can't even drive properly due to lag issue @night cloak

marsh fable
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I cant log in pubg bcz off my disabeled fb account

forest summit
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Auto door not working

night cloak
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@dusk belfry Well that's unfortunate.

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@marsh fable Please contact Facebook and recover your Facebook account. You can't get access into game without it.

marsh fable
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No have any othersolution

dusk belfry
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@night cloak I talked to customer care about this lag issue they suggest to do client repair but that's not working !! any solution from here ??

night cloak
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@marsh fable Unfortunately, no.

young shore
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Anyone know how to adjust the privacy settings? For showing/hiding recent games, for instance

night cloak
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@dusk belfry The lag issue is caused by Internet + how much away you live from the server. Like if you live in Oceanic area, you'll have issues.

weary cosmos
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what the

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Gm version update

night cloak
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@weary cosmos This Support is for global English version.

weary cosmos
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@night cloakoh ok

dusk belfry
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@night cloakmy ping is very stable around 70-80ms ,so it's definitely not ping issue

forest summit
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Oh my god

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@weary cosmos What's new in your Chinese version?

haughty cypress
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Thats korean @forest summit

night cloak
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@forest summit please go to #chat

weary cosmos
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@forest summit no chinese. korean test/developer version

forest summit
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@night cloak LMAO

gleaming abyss
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@dusk belfrydid you repair or its not working

dusk belfry
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@gleaming abyssrepair not working

night cloak
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@dusk belfry Is this network lag you're facing or the game is choppy?

dusk belfry
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@night cloakgame

forest summit
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Guys I have to open door manually everytime. I have auto door option on

night cloak
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@dusk belfry May I know what device you're using?

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@forest summit Thanks for the report, developers are aware of the bug, hope it will be fixed soon!

dusk belfry
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@night cloak pocofone f1

forest summit
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It's really frustrating @night cloak

night cloak
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@dusk belfry It shouldn't lag on SD 845 chip. Please reinstall the game.

gleaming abyss
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@dusk belfry go to settings

dusk belfry
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@night cloakthats why I tried to repair the game ,but unfortunately repair button not working

gleaming abyss
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Scroll all the way down you will find logout button

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Log out and then repair

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@night cloaknops

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Repair button is not working for him

night cloak
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I see.

gleaming abyss
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I was facing the same issue

dusk belfry
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@gleaming abyssok thanks you both , i will surely try this method

gleaming abyss
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@dusk belfry πŸ‘

dusk belfry
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@gleaming abyssoh I see

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πŸ‘

night cloak
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@neon patio @woven atlas ^^

tulip coral
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Why can't i invite anyone to this server

storm flumeBOT
night cloak
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Please use the link above, @tulip coral.

tulip coral
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Ohk

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Thnx

jaunty quiver
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Please for the love of all things can you make the game go edge to edge on iPad Pro 11inch.

cerulean oak
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@night cloak fixed by deleting maps from paks folder and redownloaded maps

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Thank you

night cloak
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Enjoy the game.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @jaunty quiver:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
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Please check out 6th pinned message.

cerulean oak
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What is the best way to report hackers?

storm flumeBOT
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Hello, @cerulean oak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cerulean oak
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I always use in-game options thank you

merry field
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Guys can I report cheaters in here?

night cloak
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Please read the message above by Machete 2.0, @merry field.

merry field
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Oh thanks

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How to apply for a job in pubgm? If there’s a place i mean

night cloak
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@night cloak Does it show only with PUBG? try opening a few other games and see if it persists there or not.

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Got another update, any idea what's it for ? (Not referring to the 4th march patch)

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@night cloak No patch notes.

kind otter
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Question: If PUBG mobile's anti-cheat system works so well, why do we have to tell them when people are cheating?

feral nymph
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Why is this not available anymore ? It was supposed to be active until 17/03

night cloak
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@kind otter Because there's new exploits coming every once in a while. It's like Cops vs Robbers. No matter how much powerful Cops are, you still need to complain. They investigate and take care of the rest.

kind otter
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Well no offense, but they're doing a lousy job

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Thanks anyway

fickle marlin
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@night cloak nice example

sterile merlin
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Hi,
Whenever I try to login my PUBG account the PUBG app close. I have tried reinstalling the game and even tried on different but nothing worked.
Can someone please help me out

cursive sedge
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Have u used any third party application.....Or used GFX tool or anything? @sterile merlin

torpid zenith
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New 27MB patch changlogs (#Android) ??

sterile merlin
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@cursive sedge no

cursive sedge
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Have u tried login from different account or new account?

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That is guest

sterile merlin
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@cursive sedge yes tried and it was successfully logged in

cursive sedge
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Oh . Then it’s the problem with ur account only .

Let any mod Or Admin see the matter. They will help u

sterile merlin
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Okay thanks

sterile merlin
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Any mod or admin available please help

atomic coral
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@neon patio ?

dense silo
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I don’t know

atomic coral
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@lime juniper ^

lime juniper
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How may we be of assistance?

night cloak
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@sterile merlin Are you using Facebook as the login method?

sterile merlin
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Yes @night cloak

night cloak
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@sterile merlin It's actually a bug with Facebook login. Did you add any other social media to the game?

sterile merlin
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@night cloak no other account is linked with my PUBG account

plain sandal
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It also happened to my friend

night cloak
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@sterile merlin Unfortunately, there's no solution other than keep on trying to login. You'll have to keep trying to login. Once you find it possible to login to the game, quickly add a second social media account to the game.

plain sandal
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He firts guest log in then log out then fb log in

zealous notch
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Hello, is there a way to check what your UC was spent on? Cause I just woke up to all of my 1400 spent and it wasn’t gifted or anything. But a bunch of the random pieces of clothing showed up but I never opened any crates specially with UC knowing how this game is.

untold trench
#

where is the channel for emulator users?

zealous notch
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It left exactly the amount I had before I purchased anything so πŸ˜…πŸ˜… what’s up??

limpid socket
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@zealous notch you might want to contact the in-game customer support.

untold trench
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ok

night cloak
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@zealous notch did anyone else have access to your phone ?

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Or account

zealous notch
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Nope, I tried and only options was how to buy with bp nothing about Uc. No one has access and I just checked my recent loggings on Facebook and Twitter. Checked my phones pubg times on the screen time and nothing since I last logged out

night cloak
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πŸ€”

subtle prawn
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How to fix lag in 2 GB ram

night cloak
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Money @subtle prawn

subtle prawn
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@night cloak

vital sluice
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The lower end devices find it hard to run the game ,then there's nothing that can be done @subtle prawn.

zealous notch
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I’ve only opened up crates from the motorcycle one because I had 3 free spins, and boxes from the royal pass bought with rp points. So I really don’t see where my 1400 Uc could’ve gone πŸ˜…πŸ˜… and to have left the exact amount of UC before I purchased anything

neat gust
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Wtf man i didn't even gwt response what hell this game just trash after update lag is more increased and i can't even drive properly when i drive it glitches and lagging im uninstalling this game rn im very good gamer but this game fakin my mind making me angry af i hate this game n developers who has never fixed lag

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Its been 2 days i reported issues about having lag while driving because they never gonna fix other lag but they didn't respond me so its time to uninstall game

zealous notch
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I’m trynna get my uc back and actually spend that before πŸ™‚πŸ™‚πŸ™‚

proud oasis
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Noting we can do not even the mods here u gotta take that to the devs

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Also i see my message was removed because it was true the game is trash it needs optimizing if anything let low end devices run on extreme fps and dont lock up the option

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

spring void
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@neat gust what ram is your device?

autumn atlas
#

Are server down or what?

neat gust
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4gb

obtuse zinc
#

Hello, why does not the gyroscope work everywhere?

cloud vale
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I am not able to connect

neat gust
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Also theis lag is having after update

abstract lance
#

What's wrong with the servers?

neat gust
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@spring void

cloud vale
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It says server is down

night cloak
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Game is not opening

jagged jungle
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Hey guess is anyone facing the "No response from the server"

night cloak
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After update

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@jagged jungle yes

autumn atlas
#

yeah server not reponding

abstract lance
#

Server not responding

night cloak
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Even it saying season 5 is ended

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But there is still one week

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Guys, why can't Tencent do something for Android users?

abstract lance
#

I just died after knocking down two of my opponent coz i was sent back to sign in

night cloak
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I open game on wifi and carrier network

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What will come after seaon 5?

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Still not opening

jagged jungle
#

Server is back online just checked

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Game starts normally now

night cloak
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What will come after seaon 5?

jagged jungle
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After Season 5 Season 6 will comeπŸ˜‚ @night cloak

night cloak
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You are so funny kiddo

jagged jungle
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πŸ˜‚πŸ˜‚

abstract lance
#

Servers are back but what about my rank points. Just got -41😭😭😒😭

neat gust
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@tropic ravine

proud oasis
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Migjt just be server lag ive had my game crash out to the main login page once ingame @abstract lance

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It happenz nothing we can do about it

night cloak
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You know that I am Diamond III while using a SGalaxy J7 (2k17 version)

crisp canopy
#

Please tell me why my gyroscope once and again leads me up and then down by itself and stops in a minute and then again.

proud oasis
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@crisp canopy gyro can be abit buggy at times i recently started using it

bold gull
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@proud oasis why I die when ever I play

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πŸ˜‚

proud oasis
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@night cloak 2 year old devices tend to start getting crappy quality over the years most phones dont last any longer than 10 years

night cloak
#

I bought mine in July 2017

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it wass a 2k17 version though

proud oasis
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@bold gull dysync,server lag,game glitched theres can be many reasons why you die

tropic ravine
#

Hey @neat gust

crisp canopy
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I have never had such a thing before it is only after the update

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@tropic ravinePlease tell me why my gyroscope once and again leads me up and then down by itself and stops in a minute and then again.

neat gust
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Wtf man i didn't even gwt response what hell this game just trash after update lag is more increased and i can't even drive properly when i drive it glitches and lagging im uninstalling this game rn im very good gamer but this game fakin my mind making me angry af i hate this game n developers who has never fixed lag @tropic ravine

proud oasis
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@crisp canopy have you cleared your cache your memory restarted your phone?

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Doing so may help

crisp canopy
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No

proud oasis
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Then try it it helps alot

tropic ravine
#

Is it network lag or do you have lag from your device?

neat gust
#

Nope

tropic ravine
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@crisp canopy There might be a hardware issue with your gyroscope.

neat gust
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Its happening after update

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While i drive

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Vehicles

proud oasis
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Also dont play with your phone plugged in that causes your device to overheat and lag up @crisp canopy once its 100% unplug it

storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tropic ravine
#

Your best bet is to report the bug to in-game support.

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Hopefully they have enough inquiries to fix the issue asap.

neat gust
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Okay

rare dock
#

Can anyone help me with the lag in the game

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Its just getting worse day by day pls I need help

night cloak
#

What phone do you use?

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@rare dock

rare dock
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Redmi note 4

night cloak
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What lag @rare dock

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Ping or fps

rare dock
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Both

night cloak
#

It's probably your phone

rare dock
#

Also the lag is getting worse and worse it literally stops movements if enemies just comes to a nearby esterblishment

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@night cloak after update the graphics workd fine and everything was ok

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After the recent smaller ingame updates the things are gettin worse

grim raven
#

The customer support in game is a joke

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I give a list of over 13 bugs and stuff wrong with the game, and the dude just tells me to reinstall the game! πŸ˜‚ Like that would magically fix all the bugs

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The first step in fixing a problem is admitting that there is one!

oak lagoon
#

Hello..Can anyone help? After replenishment UC,does not enter the account, while knocks out two variants of the error..."Error while in the course of the game.Try again"and" Authorization canceled"..what are these errors and how to solve this problem..account is tied to Facebook and Twitter...reinstallation of the game did..also tried to come from other device..all the same!

young shore
#

@night cloak can you help?

light mural
#

Can pubg mobile work with 3 gb ram phone?

young shore
#

@light mural yes

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I use an iPhone 6S with 2GB RAM

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More is better though

night cloak
#

Hello

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I need some help....

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Is amyone there?

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@oak lagoonhey man r u here?

oak lagoon
#

@night cloak Yes

clever inlet
#

Wtf is this bug?

oak lagoon
#

I do not know. myself looking for help)

night cloak
#

@clever inlet You are probably playing FPP

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!rank

storm flumeBOT
#

This command is disabled in this channel, @night cloak. Please use the command in #481204134859505684 instead.

night cloak
#

Hey man

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I saw a man with kd ratio 40.60

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What u think? @oak lagoon

kind acorn
#

@night cloak possible

night cloak
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No he was a hacker man....

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In season 4 he topped up using hacks...

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In Asia

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When im in a car

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Smh my screen freezes when i see someone

oak lagoon
#

what does that have to do with me?

night cloak
#

I want to ban him

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If u can support

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Because ingame report butto dosen't work

upper void
#

Why game freezes when Ive people near?

night cloak
#

Me 2

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@upper void

bold swan
gleaming abyss
#

@bold swan?

next shoal
#

@bold swan what is it you’d like to point out?

fringe linden
#

Swastika?

zealous notch
#

Can the game unlink a linked twitter account if you can’t ?

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Is there someone with actual power to talk to πŸ˜…

cyan trail
#

I hope they add AK 203

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Also famas

night cloak
#

@cyan trail It's very unlikely.

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@zealous notch There's no way to unlink linked social media accounts, however you can link a 2nd social media to your game.

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@fringe linden It's just a special geometrical figure, just ignore it.

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@upper void May I know what it the device you're using?

opal trench
#

Asia servers so laggy

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Pubg is doomed

night cloak
#

@opal trench How much Ping you're getting?

opal trench
#

My ping is great

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My 4g internet is great

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But the damn fps drops are also "great" if u know what i mean

clever inlet
#

@night cloak ye im playing fpp

opal trench
#

I don't understand it was always says "loading" during the game

sterile thorn
#

When will iPad pro 11 will get optimized ?

fleet turtle
#

My friend less 90 points for kill me with car's explosion

#

Its posible?

opal trench
#

@fleet turtle yes of course

fleet turtle
#

@sterile thorn ipad pro 11 not optimized?

night cloak
#

@opal trench Fps drop is actually device side issue. And about the loading thing, if you have good ping and the game is still showing loading, that's definitely the server issue. Hope they'll reduce server lag as soon as possible.

sterile thorn
#

@fleet turtle its not fullscreen

night cloak
#

@sterile thorn Full screen update is coming soon.

fleet turtle
#

@opal trench when kill friend only less 30 points

sterile thorn
#

@night cloak next update?

fleet turtle
#

@sterile thorn ahh ok ok

opal trench
#

I'm fed up with the server lag

spring dock
#

What the hell is up with the high ping today

opal trench
#

Damnn

night cloak
#

@sterile thorn Not sure about it. But developers are working on various new ratio screen resolutions.

opal trench
#

In arcade mode though unbelievable

sterile thorn
#

Hope they do it fast

spring dock
#

Like the game is actually unplayable

night cloak
#

@opal trench Yeah, that's an unfortunate, Is there anything else I can help you with?

opal trench
#

Umm nothing

#

Thanks

night cloak
#

No worries.

opal trench
#

Yeah

night cloak
#

@fleet turtle I actually didn't catch your problem, can you elaborate?

#

@oak lagoon Did you mean you purchased UC but you didn't get any?

#

@young shore Aloha! How can I help you?

lament crow
oak lagoon
#

@fleet turtle no, everything..just after that thrown with the game and now can't go..writes authorization canceled !?

tawdry valve
#

hi im trying to login with facebook, but everytime i click on the facebook button to login it loads but doesnt open up the game hub. it just stays on the main title screen.

#

anyone know how to fix this i tried restarting the app and even deleting and reinstalling

ruby totem
#

try hitting repair?

#

@tawdry valve

harsh marsh
#

Can Somebody Tell Me.. Why in-game Mic Goes Off automatically

fleet turtle
#

@night cloak one friend kill me with car, its joke, i dont report, but he has less 90 points of merit

light spruce
#

Hello
You can ask the developers of PUBG Mobile to make it so that you can unlink your Facebook account from PUBG, I just may have problems accessing the game in the future. Thank you in advance)

night cloak
#

@fleet turtle It means, he recently team killed several others too. It actually adds up and multiplies when you repeat team killing.

fleet turtle
#

@night cloak thanks you very much

night cloak
#

@fleet turtle You're welcome.

#

@harsh marsh It shouldn't, are you using Bluetooth earbuds?

zenith hearth
pale falcon
#

you were banned for violating the rules

night cloak
#

@zenith hearth Getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

zenith hearth
#

@night cloak Why was I banned?πŸ₯Ί

night cloak
#

@tawdry valve Unfortunately it's a bug with Facebook. Try logging in to guest profile, log out of it and then try to login to the game again with Facebook, repeat this process until you get access to your account. Once you get access to your account, go to game settings and quickly add a 2nd login method.

#

@zenith hearth There are many possibilities. Read #481198147478224896 2.9 for further information.

forest pasture
#

heeeelllppp meeee

night cloak
#

@forest pasture I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

harsh marsh
#

It's a 3.5 jack

night cloak
#

@harsh marsh Do you face it every time you play the game?

little surge
#

What's that new thing with an "i"

vital sluice
#

It's just a visual glitch right now , doesn't do anything upon clicking, @little surge.

little surge
#

Will it have a function in future?

vital sluice
#

It will just disappear soon. Not sure if it's gonna have a function in future.

lament crow
night cloak
#

@vital sluice That button was intended to notify users when they get reply from customer support.

vital sluice
#

Not really, @night cloak. Users who never contacted cs also had faced it.

distant badge
#

πŸ˜‹

night cloak
#

@vital sluice People are actually randomly getting it and it's the bug. They shouldn't get it, but only the ones contacted support. Well, still very unclear.

#

@distant badge Aloha! How can I help you?

empty basin
#

Wow hey

unique steeple
#

I've a speed bug complain...

night cloak
#

@lament crow If you notice, the user is playing 0.10.5. These are pre-recorded footage being live streamed. They were banned.

storm flumeBOT
#

Hello, @unique steeple!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

unique steeple
#

I was driving a UAZ... I changed the seat a couple of times while driving... And when I stopped I was running at leat twice faster....

vital sluice
#

Have you provided video proof along with it , @unique steeple?

unique steeple
#

@vital sluiceno I wasn't recording

vital sluice
#

If you can recreate it, do report it next time with evidence so they can get a clear image of it and work on fixing it @unique steeple.

unique steeple
#

@vital sluice sure

#

I will

vital sluice
#

Perfect, thank you!

mental dove
#

Door bug is still there from the beginning pls check it😭

vital sluice
#

Please do report the issue in-game and let the customer service know about it.
The more reports they get ,the sooner they look into the issue. We have let the team know about the issue, @mental dove.

mental dove
#

Ok bro thank youπŸ˜€

lament crow
#

@night cloak search in youtube channel -
PUBG Mobile Hacks
Stream now

night cloak
#

@lament crow Yes, most of the videos are pre recorded.

#

You can actually grab the links and send to customer support in game.

lament crow
#

@night cloak thanks then

torn pollen
#

i need help

night cloak
#

K

night cloak
#

How may we be of assistance, @torn pollen?

#

Why dont i get the air drop crates anymore with discounted items?

haughty cypress
#
  1. they probably removed it
  2. its a scam. They charge ridiculously high prices and cut off a huge amount of it cost making its seem like a "good deal", when its just a visual money bait
    @night cloak
night cloak
#

I've seen other people gettin it,my other account have it as well, and it does offer cool stuff at times

haughty cypress
#

thats why its called a good scam lol, if it doesnt reel in people, then its not a good one

night cloak
#

Good point

haughty cypress
#

but if you have cash raining over your house, sure go ahead

crisp garden
#

@haughty cypress I have gold's raining in my house

haughty cypress
#

gud

crisp garden
#

I can PayPal yu

#

If yOU WanT

torpid forge
#

may i talk about PUBG Mobile played at tencent gaming buddy here?

night cloak
#

@torpid forge Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to πŸ‡ͺ in #504819353049628683. And then move to #emulator-support channel.

torpid forge
#

thanks

shell vale
#

Π•ΡΡ‚ΡŒ ΠΊΡ‚ΠΎ

#

НуТна ΠΈΠ½Ρ„Π°

upper void
#

Sometimes, when Im holding shoot button to throw a grenade, the button just releases by itself. How many outfits will take to Tencent to fix this?

honest pier
#

Hey all , any update on the beta release ? Chinese or global version ?

haughty cypress
#

no info on it as of now @honest pier

young shore
#

@night cloak do you know how to access the privacy settings? I want to change what is public in my profile, like battle results. I saw it recently, but I can’t find it anymore...

dry helm
#

hello i wanna ask something

#

any idea how to unlock extreme fps??my device only let me use the high fps

haughty cypress
#

you could try gfx tool, but you are risking a ban @dry helm

night cloak
#

@young shore It's in basic settings of the game. At the bottom of the basic settings.

young shore
#

@night cloak ah, thx. I was looking in the wrong place

dry helm
#

@haughty cypress oh man...

#

a ban? seriously? is there a different way?

haughty cypress
#

nope :/

dry helm
#

i was searching on reddit, some say "bans are based on reports", "let the devs know that you are using gfx"

#

like that

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

cosmic gazelle
#

Hi..whenever I Drive a car in any mode,I face insane frame drops and my game frizzes and many times I had to restart my game

vale urchin
#

what if i try hacks in a new account and dont use them on my main account, is there any danger of ban?

grim raven
#

Don't think so, the devs are too lazy to do that lul

vale urchin
#

lol

night cloak
#

As long as the anticheat detects your hacks, the account you're using it on will be punished accordingly.

vast epoch
haughty cypress
#

rip head

vast epoch
#

:(

night cloak
#

@night cloak but it's ip based so if u sign in to one account and hack you'll get banned and when u sign in to another account on the same device it will suspended the account since both are ip bans

#

An IP ban bans the current account and any new accounts you create on the same device ip

vale urchin
#

okay

earnest sinew
#

Fix y’all game

main axle
#

@earnest sinew fix ur attitude.

#

@earnest sinew then ur grammar

haughty cypress
#

well, he wasnt rude about it

gleaming obsidian
#

How can we request in crew?

haughty cypress
#

request what? @gleaming obsidian

main axle
#

he is wrong at some point πŸ€·β€β™‚οΈ

gleaming obsidian
#

Request to join the crew.

haughty cypress
#

@gleaming obsidian you dont request, you can only be invited

gleaming obsidian
#

No, I have also seen people requests.

#

And there is a request option also to check requests

haughty cypress
#

hmmm well eh i dont recall

main axle
#

@haughty cypress the original kaguya is waaay prettier πŸ™„

haughty cypress
#

so you like 2D tiddies>3D? :0 @main axle

main axle
#

actually nothing is better than the originals

#

@haughty cypress im general speaking ☺️

haughty cypress
#

our iphone X is better than the phones your grandad used 50 years ago @main axle

#

thats a pretty false statement

gleaming obsidian
#

#chat

main axle
#

hmm

#

sounds true

#

but i can't accept being wrong so

#

ur wrong

gleaming obsidian
#

@flint garnet Hey?

main axle
#

@gleaming obsidian okaaayy.

#

the topic is closed anyway

gleaming obsidian
#

I'm asking for help.

main axle
#

oh this is the support channel 😟

#

uhh well .. SORRY!

gleaming obsidian
#

Just move dude, you're annoying.

main axle
#

@gleaming obsidian i am?

gleaming obsidian
#

continue typing

main axle
#

just because your patience is short doesn't mean someone is annoying .

night cloak
#

Anyone can help me, i got banned for no reason 10 years, official app store copy, am playing on my ipad pro 11”

gleaming obsidian
#

Hey @neon patio are you there? Can you tell me how to request in crews?

night cloak
#

Never use third party or any thing

main axle
#

@gleaming obsidian our precious @haughty cypress has already answered ur question, and i will answer it again for you, crews are only join-able through invitations only, there is no other way to get into a crew unless you make your own one .

gleaming obsidian
#

Please don't bother me, I've my own crew. I have also accept request of people. I just want to know how to send requests in crew? If you have nothing to do then play PUBGM.

haughty cypress
#

this dood lmao

earnest sinew
#

@main axle dont ping for no reason please and thank you

main axle
#

@gleaming obsidian looks like i was wrong, my apologies! , go to the player's profile then click on "view" then scroll down and you shall see a golden button called "request" once you click that button that crew will have the pleasure of seing your name on their request list .

gleaming obsidian
#

Thank you

main axle
#

@gleaming obsidian you're welcome. bakayaro

mellow echo
#

That DYNO is a hacker

#

When i search is name, i didn't find anyone with that name

main axle
#

@mellow echo thats because his name is not made by normal english letters

#

or he probably have changed it later

zealous iron
#

Hi Sir!

#

My account got banned for no reason! 😭

#

Can u please help me out!

elder wolf
#

Report in game that's what they gonna say @zealous iron

main axle
#

report in game

sturdy perch
#

Anyone who can help me with India Bonus Challenge?

#

@anyone pls help me.

#

This issue is happening while i play in the room.

#

My ping is going too high.

opaque sorrel
#

I just upgraded my royal pass, didnt get nearly all my reward UC after doing β€œcollect all”, I should have 11x30 +210 (=540) but I only received 360 :/

haughty cypress
#

what is the 11, 30 and 210?

opaque sorrel
#

11 times 30 UC as reward, and one time 210 (the first UC reward for royal pass users)

#

I’m rank 58 so I counted all the UC i would get, does not add up

haughty cypress
#

ill check it later the next time i open the game

#

and you dont get any extra UC for buying rp for the first time

opaque sorrel
#

Yes you do lvl 3 of elite pass gives 210UC

haughty cypress
#

oh really? ill go check it later

#

if it were the case, im supposed to have 600+210

pale cosmos
#

gand marao

#

salo randi bazz

haughty cypress
#

i dont recall level 2 giving 210 UC, thats hella lot

opaque sorrel
pale cosmos
#

mu pubg is lagging while the ping is 72

opaque sorrel
#

I suspect β€œcollect all” messed something up, i collected manually for the first 15ish levels, then did collect all, now all that UC is missing

haughty cypress
#

holee daym

opaque sorrel
#

I just upgraded my royal pass, didnt get nearly all my reward UC after doing β€œcollect all”, I should have 11 times 30UC reward from leveling +210UC from lvl3 (=540UC) but I only received 360UC in total :/ @night cloak

viral notch
opaque sorrel
#

Diamond @viral notch

#

Next season u drop some tiers

viral notch
#

how much

opaque sorrel
#

Dont remember sorry

viral notch
#

@grizzled lark help me

#

@neon patio help

grizzled lark
#

@viral notch, You will be gold or platinum.

viral notch
#

WTF

#

Thanks

opaque sorrel
#

@grizzled lark I just upgraded my royal pass, didnt get nearly all my reward UC after doing β€œcollect all”, I should have 11 times 30UC reward from leveling +210UC from lvl3 (=540UC) but I only received 360UC in total :/ @night cloak

last agate
#

Hello!! Can anyone tell me why Game is freezing and lagging so much after yesterday's patch update?? It's freezing for like 3-4 seconds sometimes. And also doors are not opening quickly even though we have a good Ping. So please help us out!! I hope to get a response soon! πŸ˜‡. Coz gameplay feeling is getting weird!

grizzled lark
#

There is supposed to be only 30uc for that level rewards. It must be a visual bug/glitch for you.

last agate
#

What about my Question?? πŸ‘€

storm flumeBOT
#

Hello, @last agate!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

last agate
#

Ohk!!

burnt trail
#

hello my PUBG Mobile account hacked please help me

#

😭

opaque sorrel
#

@grizzled lark omg really lol that feels very intentional, im going to check on my other devices to make sure its a bug

storm flumeBOT
#

Please refer to FAQ 6.1 in #481198147478224896 for further information, @burnt trail. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

versed ermine
#

when will be this event starting? i'm waiting for it πŸ™ŒπŸ»πŸ™ŒπŸ»

pseudo crag
#

Guys

#

Can anyone help me ?

opaque sorrel
#

The date is literally at the bottom @versed ermine

pseudo crag
#

How to write | πŸ‘ˆtag in PUBG name ?

night cloak
opaque sorrel
#

You have to join a channel @night cloak

#

You can find channels with google

night cloak
#

I can't just create one?

#

It's the tab on the bottom, right?

pseudo crag
#

@night cloak

opaque sorrel
#

I dont know if that works but possibly, worth a try @night cloak

pseudo crag
#

Is that ?

#

@night cloak please send me full detail

versed ermine
#

is it today ? @opaque sorrel

pseudo crag
#

Can anyone help me ?

night cloak
#

What does it mean by specific tag though? @opaque sorrel

#

Probably #local-chat or something

fallen stump
#

why india bonus not avaible

sleek elk
#

Is it just me? I can't login into my account..

amber hedge
#

GFX tool bans account ??

sleek elk
#

yes @amber hedge

empty cradle
#

Support Team.
I was playing solo a little while ago and met 3 people playing with each other and someone he play with ( Hacker ) I got their names but the last person I do not know his name.
Please tell me if punished them and thank you
Cheaters: 5376999993
Cheaters: 5334484922
I have video proof

amber hedge
#

They just teamed up ...not cheating

empty cradle
#

No they are cheaters I record them

#

Where is the moderator

storm flumeBOT
#

Hello, @empty cradle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pulsar prism
#

Can someone help me? Support don’t even answer

pale cosmos
#

@night cloak SPeCIFIc tag means #anything like use #anyword

#

@pulsar prism what happened

pulsar prism
#

I can’t open india bonus challenge shop

#

It’s just get stuck on white loading screen

pale cosmos
#

r u on emulator

pulsar prism
#

Nope ipad

pale cosmos
#

what is ur default browser

pulsar prism
#

I tried it in guest account it worked but not working in my main :/

#

Safari

pale cosmos
#

change it to any other browser u have

pulsar prism
#

K I will try

#

Brb

pale cosmos
#

hm

pulsar prism
#

Well u can’t change default browser in iPad

empty cradle
#

@storm flume I report them but still playing

pale cosmos
#

restart ur pad

pulsar prism
#

Did

#

Tried everything

pale cosmos
#

logout and then click on repair

pulsar prism
#

Still nothing

pale cosmos
#

at top right corner 3rd option

pulsar prism
#

I did

pale cosmos
#

well @night cloak will help u now

pulsar prism
#

Ok ty

tribal ice
#

It was the second month after the update, the game still lags on the iPad 2018

rain abyss
#

I’m unable to tag weapons and items. Any solution?

desert vapor
#

Why are you guys banning accounts for no reason?

hasty moon
#

need help

#

tgb doesnt update

graceful jewel
#

@hasty moon
Is your Pubg Mobile in tgb not updating or The launcher

brisk mica
#

My in game name is γ€˜ΓSγ€™RATHOR and

Character ID is :-553777526. My account is wrongly banned for 10 yr .i am not using any kind of hacks ander plugins.i have also downloaded the genuine version from play store.so i request you to please unban my account.i have also invested money in this account.so please assist as soon as posssible.

graceful jewel
#

@brisk mica
Wish we could...But no one in this server has access to accounts or is in direct contact with tencent. So no one in this server can lift your ban.

#

The only way you can get unbanned is through "File Claim".
@brisk mica

gloomy olive
#

@rain abyss Take a look in the pinned messages (20th Feb) and there's a solution.

pale cosmos
boreal dragon
#

can eny one help me i got 900 ping contact after the yesterday in game update whats should i do

atomic coral
#

wait

#

will go over quite quike most of the time

boreal dragon
#

@livid hound

opaque sorrel
#

@amber hedge teaming is definitely cheating... @empty cradle report them via tencent pubg email

rain abyss
#

Thank you @gloomy olive

night cloak
night cloak
#

I need help please my account banned for nothing am playing legit, who should i contact

#

Anyone can help me

#

Am trying to send emails no respond

#

I need hep please

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

scarlet oyster
#

I keep getting disconnected when I start a match

#

I cannot even enter it

#

Sometimes I can and sometimes I cannot

#

Lost around 80 rating due to that

surreal sequoia
#

@livid hound any tips of any support with uc ?

#

I have tried everything

pale cosmos
#

@scarlet oyster THATS UR INTERNET ISSUE

boreal dragon
#

@pale cosmos

pale cosmos
#

ya

boreal dragon
#

i got 900 ping my every match

pale cosmos
#

which server

boreal dragon
#

Asia

pale cosmos
#

send me ur current internet speed

#

well i am going for a dinner see ya'

boreal dragon
#

@pale cosmos

#

@night cloak

#

can you help

#

@vital sluice

#

@night cloak

#

cqn eny one help

night cloak
#

Which server you play on?

graceful jewel
#

@night cloak
Most probably this problem is caused because you are using some kind of vpn or playing a version of game that is banned in your country....
or You have made some changes to your connection like IP address port forwarding

#

@boreal dragon
Please make sure through task manager that nothing is using your internet while you are playing....Most probably some kind of background internet usage cause this sometimes discord too...
Sometimes servers lag due to Many People onlinr and Many Games running....
there are many factors involved...
If possible try using a wired connection.

tepid reef
#

What's up with the render lag

#

It has increased around thrice the amount

#

It used to be

serene lantern
#

Cause devs are sleeping all day everyday

tepid reef
#

Yes

#

I spent money on royal pass elite so I have the rfull right to complain.

serene lantern
#

And potato servers

tepid reef
#

They aren't fixing anything

serene lantern
tepid reef
#

Bugged doors

#

Poor server performance

#

Worst optimization

#

Why are they even focusing on creating new game modes when their base game is flawed

#

And they create even more flaws

#

When they update

#

Without patching previous ones

#

Not to mention exploiting problems

serene lantern
#

At this point I don't even care about cheaters anymore. Just want to play the game without render lag every 5 seconds

tepid reef
#

This game is getting worse than the PC version

#

They have learnt from their errors at-least

#

This game even lags with a snapdragon 845 with 8GB ram

#

Like I can understand the existing problems which can't be solved but why add more useless content with more bugs

atomic coral
#

@tepid reef this isn't the right channel to complain

night cloak
#

@tepid reef Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

kind otter
#

I thought PUBGM had tier protection? Did they do away with it?

atomic coral
#

@kind otter what do you mean?

kind otter
#

You know how when you get to a certain tier you stayed there

#

Rank tier. Like Diamond, Crown, etc.

night cloak
#

@kind otter Tier protection is there, but it won't prevent your points the 2nd time from going down.

#

It is not IP-based, @night cloak.

kind otter
#

Got it @night cloak, thanks

night cloak
#

I'm getting high ping , it's not my internet issue πŸ˜‘

ripe cypress
#

My match matching with noob players my rank ace and my teammates platinum and gold

tardy ocean
#

@night cloak when is new season starting

night cloak
#

@night cloak Did you run a trace route?

tardy ocean
#

@night cloak check with speed test

night cloak
#

no

tardy ocean
#

Check to see you ping on you WiFi

#

Or data

night cloak
#

ok

tardy ocean
#

@night cloak check ping and jitter

night cloak
#

This season is ending on March 18, @tardy ocean.

tardy ocean
#

That what might be causing

night cloak
#

After that new season will arrive.

tardy ocean
#

Okay thx

#

@night cloak download a speed test app on your device

umbral lintel
#

wtf i can’t run over people with cars i tried so many times and cuz of that i died .-.

tardy ocean
#

@umbral lintel did you actually hit them maybe u missed by 1cm

umbral lintel
#

that sucks man

#

i am running at like 60kmph

#

and i drove in the middle of the cargos as well in geogopol

tardy ocean
#

Remember real players can doge cars but bots juts stand still

#

@umbral lintel

umbral lintel
#

it’s real players and i ran them over in the middle

#

like yeah they were in the middle of the car

tardy ocean
#

Maybe you lagged out

graceful jewel
#

Inki Boy Maybe its due to server lag

tardy ocean
#

Or they lagged like what happened to me was that when I was scoping someone then I saw them came out of scope to see were they went they were at a different place because of lag @umbral lintel

graceful jewel
umbral lintel
#

i’m at 20ms

tardy ocean
#

@umbral lintel sever lag bro

umbral lintel
#

it always happens man 😭 and thanks

violet heath
#

hey, can u guys help me i am unable to login the game states that. β€œserver authentication error. login failed”

tardy ocean
#

@umbral lintel not everyone has good connection youbplay with

#

@violet heath are you on android

graceful jewel
#

@violet heath
Wrong Email or Password is Most probably the reason

tardy ocean
#

Show a screen shot @violet heath

#

@graceful jewel you can’t use email it’s Facebook or twitter

graceful jewel
#

I know that but most persons use email To login to facebook

tardy ocean
#

I loving with Facebook app easy don’t have to put any details

#

I have iOS so says login with browser or Facebook app @graceful jewel

graceful jewel
#

@violet heath Try Rechecking your account details by relogging on your account on respected app....Because that is the most common reason to this type of error.

#

@tardy ocean hmm

tardy ocean
graceful jewel
#

hmm

#

You typing something big?
Any leaks or sneak peak of what you are typing? @tardy ocean
xD

#

Yeah i know....But if hes in Emulator thats not the case there

tardy ocean
#

First option don’t have to put in details as saved from app second option I have to put in email password

#

@graceful jewel

graceful jewel
#

i dont really understand the point of this conversation xD

#

How to get tier roles?

tardy ocean
#

I’m telling it’s easier to use Facebook app to login to PUBG

#

@graceful jewel

graceful jewel
#

ik...I use facebook only

tardy ocean
#

I use both and twitter

graceful jewel
#

I will use google play and facebook as soon as i am back on my pc... for now its just facebook

tardy ocean
#

What emulator do you can’t play with phone users if emulator joins phone users is that classed as cheating because they have better advantage @graceful jewel

#

bluestacks or the official emulator which works better for

atomic coral
#

official: you wont get banned @tardy ocean

lavish vapor
#

The official emulator is better than BlueStacks

#

@atomic coral then are you saying that if anyone uses BlueStacks, they'll get banned?

gleaming abyss
#

@lavish vaporyes

lavish vapor
#

🀦

gleaming abyss
#

If they bypass emulator detection they will get banned

lavish vapor
#

Nah

#

It will show up that message

gleaming abyss
#

Some emulators arent detected

atomic coral
#

@lavish vapor if it is detected: yes

lavish vapor
#

If it is not detected*

river comet
#

asia servers are literally unplayable

#

hes shooting thru walls and rocks and trees

#

wtf

night cloak
#

@lavish vapor You're only in trouble if it doesn't say "Emulator detected" no matter which Emulator you use. However we recommend everyone to use TGB. You'll never go wrong with TGB.

river comet
#

@night cloak ban this guy

atomic coral
#

@river comet hope can't ban

river comet
#

k

#

then tell admins

atomic coral
#

the only way to get somebody banned is ingame

river comet
#

lol

atomic coral
#

admins can also not ban

river comet
#

then what the freak am i so supposed to do

#

i forgot to report him

night cloak
#

@river comet It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You can directly report in game by contacting customer support. Just upload the video somewhere and send the link to support. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

atomic coral
#

@river comet than you can't do anything now

mossy wolf
#

Ppl team

storm flumeBOT
#

Hello, @river comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

river comet
#

ok

night cloak
#

@mossy wolf That report button is popping, tap on it wink

plush sail
#

How can i apply for pubgm partnership

river comet
#

u cant

#

@plush sail

#

what do i do after

night cloak
#

@plush sail Are you a content creator?

ashen mountain
#

Contact us

river comet
#

o ic

#

nvm lol

#

what do i do after this cuz i clicked contact us

#

and it wont let me post pic or video

plush sail
#

@night cloak my friend is with over 380k subs on YT

night cloak
#

@river comet Tap on contact us on top right, it's that simple.

plush sail
#

He contacted the email in thier website and nothing he didnt get a replay

river comet
#

it wont let me send pics oml

#

op new customer service update

night cloak
#

@plush sail Tell your friend to register in gch.tencentgames.com. After registering, he should add his channel there. Take a screenshot of the dashboard and send it to one of the admins here, privately.

#

@river comet What do you mean? Can you show screenshot?

river comet
#

scroll up

#

i aint sending it again

#

and it wont let me send pic anyways

night cloak
#

@river comet Oof, I told you to tap on "contact us" it's on top right.

river comet
#

oml

#

wdym

#

i did

night cloak
#

@river comet If you did. There will be an option to attach screenshots.

river comet
#

nah

night cloak
#

Then you didn't follow the steps.

river comet
#

why is it brasil now wtf

plush sail
#

Can i ask a question about partnership by any chance ?

river comet
#

why was it*

vital sluice
plush sail
#

What are the perk of being a partnership ?

night cloak
#

@plush sail There are no perks. It's based on how much you contribute when official asks you for help.

river comet
#

ok yall wont help

#

bye

plush sail
#

@night cloak k thx
Have good day sir

river comet
#

ok did it myself

#

no

#

np

neon oriole
#

When is the door fix coming up

#

Any ideas??

graceful jewel
#

@neon oriole Most probably with 0.11.5 which will release globally on 19th march,2019.

frosty thorn
#

Can anyone help me I'm in trouble?

stable palm
#

@graceful jewel ahhh update is coming then

graceful jewel
#

yup dhruv

#

@frosty thorn dont ask to ask for help. JUST Ask

stable palm
#

Hop pubgm use antichet like fortnite

frosty thorn
#

I requested to pubg that remove twitter access or revoke twitter access from my pubg I'd ..some using my ac via twitter...& Today when I logged in agian I got a notice that user access revoke...& Then I agian linked my facebook with pubg..& I opened & when it's showing like this in picture only facebook linked

#

Twitter also linked so can he access my account still?

graceful jewel
#

yes....The account can be accessed by twitter and facebook both.

fleet egret
graceful jewel
#

@fleet egret
Lower your dpi...

stable palm
#

I am playing from season 2 any every season i go to ace and face Hacker only one time when i am above 4700 point in ace but now i am grate trouble bcz of servers crossmatch making

fleet egret
#

I have a basic optical mouse @graceful jewel

#

1000 dpi

graceful jewel
#

@fleet egret Tencent Enulator setting has a DPI option

frosty thorn
#

But I got notice that another user access revoke then when it's showing only fb & when no another option to link with linked then how it's possible?
Now how someone linked agian ?

fleet egret
#

I believe that has to do with the dpi of the screen @graceful jewel

stable palm
#

@frosty thorn bcz of he copy your log in files so he will directly prompt of your account

graceful jewel
#

@fleet egret There is no other possible way to reduce senstivity...Secondly reduce ur mouse sensstivity from control panel

frosty thorn
#

Can its possible that it's just showing that twitter also linked but he will not able to access?

graceful jewel
#

@frosty thorn I dont know...But you can logout and check it yourself by logging in from twitter

stable palm
#

@frosty thorn se 1st chsnge your fb and twitter account password then open you pubgm abd resat the client it will no longer acc of your pubgm account

fleet egret
#

Okay @graceful jewel Thanks πŸ‘Œ

graceful jewel
#

anytime :p
except when i am asleep xD

frosty thorn
#

No first of all when I lstarted game I just logged in with fb..now someone linked with twitter ..so how can I ? I'm always access my account vai fb ....now he linked with his twitter & pubg said the they revoke the twitter access of this account but still linked

graceful jewel
#

Have you checkes again?

#

sometimes it takes time to update

stable palm
#

Resat your client in pubg and log in again it will be fine

graceful jewel
#

yup dhruv is right^^

#

Tencent doesnt lieπŸ™‚

night cloak
#

Help

graceful jewel
#

dont ask to ask for help. JUST Ask @night cloak

night cloak
#

Oh ok

#

My account fb account was ip logged my a guy in pubg mobile community in facebook now he is using my account

#

Pubg account

#

@graceful jewel?

graceful jewel
#

Try complaining it to tencent through email support as no one in this server has access of your account and neither is anyone connected to tencent here

#

@night cloak^^

night cloak
#

I did contact the 2 weeks ago

graceful jewel
#

hmm so what ddid they say?

night cloak
#

They replied today saying they can't help

#

Well, they really can't.

frosty thorn
#

Can its could be possible that in game it's showing that twitter still linked but because of pubg customer care said that we revoke that another user access so it's just linked he\someone will not able to access my account via twitter ?& Yeah I did cilent repaired still

graceful jewel
#

Do You have any proof which u can send them so that they believe that You are not lying?

night cloak
#

The only thing we can suggest you to do is change your account's password and enable 2FA.

#

Ya

#

I did send in customer support they never replied

frosty thorn
#

@stable palm?

normal fulcrum
#

Why game crashes while driving any vehicle for too long?

night cloak
#

If customer service stated so, then you don't have to worry about anything, @frosty thorn.

#

He has linked his twitter to my pubg account

graceful jewel
#

@frosty thorn Thats unlikely...Try contact them again and confirming them

#

if u are worried

frosty thorn
graceful jewel
#

although they wont lie...

frosty thorn
#

Only fb linked when pubg said they revoke ac access but now it's showing twitter also linked

graceful jewel
#

Hmm Could it be for some reason that he has access to your facebook account too? @frosty thorn

night cloak
#

@graceful jewel They said to log in with other account

normal fulcrum
#

@frosty thorn I guess 1st screenshot is showing a glitch. When u link only 1 social media to your account, it shows option to add another one. So there should be an option beside Facebook in 1st ss which is missing

graceful jewel
#

Yes^^^ I was also thinking the same

frosty thorn
#

He having before but I changed my password so now no way to access via FB u can see he linked his twitter so

grand hare
night cloak
#

@frosty thorn same problem here buddy

#

@frosty thorn did u click on any add links on fb?

graceful jewel
#

@frosty thorn unlink the current accounts and link new account of both twitter and fb....shud be fine then

normal fulcrum
#

@grand hare That's a glitch too. Report to customer service in game

night cloak
#

@graceful jewel its not his twitter

#

@graceful jewel its the scammers twitter

normal fulcrum
#

@night cloak Why game crashes when driving vehicle for too long?

frosty thorn
#

@normal fulcrum bro..it's a long time word that I'm telling...
I playing the with my FB access always there is a option to connect with another social media but now someone linked twitter but pubg said they revoke twitter access but still it's showing that twitter linked also

night cloak
#

Just like what happened to me

graceful jewel
#

I think a person who has access to a account can unlink any connected accounts @night cloak

frosty thorn
#

@graceful jewelbut how can I remove twitter u can twitter also linked & it's not my twitter account...if I linked with new fb then still twitter will linked nah

normal fulcrum
#

@frosty thorn It will always show the icon. I also revoked my fb account from my pubg account but icon is still visible. That's totally normal.

grand hare
#

Man saying of glitch...today I was able to see a guy in vikendi he was behind rock I knocked his ghillie mate who died nd with no scope I was able to see figure becoz my resolution isn't good when I used scope I saw a big rock πŸ˜‚ I confirmed it's a guy when he was moving around

normal fulcrum
#

@frosty thorn If customer service said they revoked twitter access than you don't have to worry

graceful jewel
#

@frosty thorn i dont know much bout this but as far as i remember You can unlink any comnected account as long as you are logged in in ur pubg account...

#

@grand hare
Talking bout glitches....My Friends Mobile GPU is soooo bad that he only sees terrain,loot and grasses no house no rocks and a few trees

frosty thorn
#

But pubg said that they revoke that twitter access from this ac..now tell that can he access via twitter I know still linked with his twitter beacuse he still did'nt open the agian like before ...
So can it be possible?

normal fulcrum
#

@night cloak When I drive any vehicle and I don't release throttle or boost button for a long time, my game crashes. And I'm not able to report it or other issues to customer service in game

graceful jewel
#

No it cannot be

night cloak
#

Which device are you using?

normal fulcrum
#

@frosty thorn No. If they say they revoked access. Than he won't be able to access your pubg. Just change your fb password for safety

#

@night cloak 6T

graceful jewel
#

@frosty thorn
He cant but monitor ur career results for a day or two to be sure...He cant cause much damage too ur account except use of its currency...But i dont think he can access

night cloak
#

It should not supposed to happen on that device.

normal fulcrum
#

@night cloak I face same issue with lg v20 and Samsung j7 max

night cloak
#

Thank you for the report.we will make sure to report it.

graceful jewel
#

@night cloak A guy in #emulator-support is experiencing a weird issue...can u plz help him out...cuz none of the ways i know seems to work for him

normal fulcrum
#

It used to lag and drop frames, but after the update i received on 5th March, it started crashing after a brief frame drop

night cloak
#

Okay, @graceful jewel. let me see.

normal fulcrum
#

@night cloak Ok I guess i stated wrong date. But I'm talking talking about the previous 1mb update I received

#

Not the latest one

frosty thorn
#

@normal fulcrum @graceful jewel ok now im changing my FB password I wish he cannot access my account..it's mine I spend lot of money on this please pubg help me😣😣😣😣

night cloak
#

Hmm okay.

graceful jewel
#

@frosty thorn He definitely cant else you should have a resonable facts to appeal for loss of your resources from tencent

frosty thorn
#

Yeah I told everything that I have to tell...u know I just wish that pubg said they revoke access from another ac which is twitter so I hope he cannot access afterall twitter still linked but will see😣

graceful jewel
#

@frosty thorn Need Not Worry. Just keep enjoying!

normal fulcrum
#

@frosty thorn To link your pubg to a social media, one must log in to your pubg 1st. If your 1st account was fb, that means someone has your fb password which was used to log in to pubg and then they linked twitter. Change Your fb password and enjoy the game. Unfortunately you cannot link any other social media anymore as 2nd account is used now

frosty thorn
#

Yeah u know I will telling u the case.. acctully I clicked a link which is said free uc something & I know it's my mistake ..
After clicked this happened..& now I told u guys everything ..just I wish I will get my ac back..like before😣

grand hare
#

@graceful jewel yeah it's almost same with me idk why everything is visible but house nd rocks r disappeared until I scope on them 🀣

graceful jewel
#

@grand hare
#GodMode

#

@frosty thorn
Nothing is free (almost)....Dont get distracted by these offers....which are SPECIALLY prevailing on facebook....

echo lynx
#

Guys do you have the same problem on android. When I set my graphics to balanced after the update nothi g is changing

grand hare
#

🀣 that helps alot

graceful jewel
#

@echo lynx Changes are minor...Buildings would look like as they were before....

#

Zharki wont change to Pochinki xd

echo lynx
#

Well everything is like on smoth

#

Idk they said they will remove the lag and.. That what they fif

#

Did*

graceful jewel
#

Try the best graphic setting if u see even a lil bit of change everything is fine

echo lynx
#

Nothing

#

Everything is like on smooth

#

I didn't have lag on balanced before idk why they removed it

graceful jewel
#

Try a restart...and Turn OFF auto adjust graphics

echo lynx
#

Like I yap it and everything is the same

#

Its off

#

Nothing is working.

#

And they are not answering on their email.

night cloak
#

Try repairing your client.

echo lynx
#

I did

grand hare
#

Bro if u can't get balanced graphics now but u use to get it before update then it means only 1 thing ur mobile is now potato for tencent

graceful jewel
#

@echo lynx
Do u see any change between soft and colourful Settings?

echo lynx
#

Yes

#

I see

#

But like balanced are like.. Idk they are not changing anything noe

grand hare
#

Which cpu u have?

graceful jewel
#

it shud be fine then....πŸ€”

echo lynx
#

Kirin

#

Not that good but it was good before

grand hare
#

Nd number?Of cpu

fickle bough
#

Does zombie mode ends tomorrow?

echo lynx
#

I thing 659

grand hare
#

Is it from huawei?

echo lynx
#

Yes

tepid reef
#

@echo lynx see if you can see shadows or not

graceful jewel
#

@fickle bough
Not on my pc till 25th so no idea... :/

echo lynx
#

No shadows at all @tepid reef

grand hare
#

When ur mob was launched??

tepid reef
#

Then its surely running on smooth

echo lynx
#

@grand hare 2018 /Marth

tardy ocean
#

PUBG needs to fix this I’m in prone and my gun starts reloading why can’t I move when reloading

echo lynx
#

I think it was March

#

@tardy oceanthwts not bug lol

grand hare
#

RIP that's why u can't choose balanced

echo lynx
#

It's normal

#

Try it in real life

graceful jewel
#

@tardy ocean
Report :D

echo lynx
#

And tell me of itsworks @tardy oceanπŸ˜‚

fickle bough
#

@graceful jewel well the events will end tomorrow and the skins will end tomorrow too so zombie mode should too :/

tepid reef
#

@echo lynx did you use gfx tool by any means?

echo lynx
#

No

tardy ocean
#

@echo lynxannoying why can’t it stop the reloading and move my guy

echo lynx
#

Never used any

#

@tardy ocean well idk

tepid reef
#

Interesting

#

Because this thing only happens when you disable shadows in gfx tool

echo lynx
#

Well it seems really hard to walk and reload what about prone and reload"πŸ˜‚

#

@tepid reef yeah

#

I know but.. Like