#questions

1 messages · Page 366 of 1

wispy matrix
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restart your device, it should be unlocked by 9:16 a.m.

dapper ferry
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I am facing huge frame drop and lag today! Is else anyone facing the same

gloomy olive
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@ocean isle I'd think hard about anything that might be causing the ban - VPN use, 3rd party apps etc. A lot of the bans are 10 years so you really don't want it to happen again. Read through the terms of service in case there's anything that might apply to you.

tardy ocean
fervent grail
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@tardy ocean Collect outfits with a pink underline. It’ll look similar(not same outfit) to the mask. You can get legendary items in crates.

tardy ocean
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Normal crates

fervent grail
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And to collect certain sets you’ll have to either wait for them to show up in the ‘Crates’ section or buy them if they show up in a deal offer.

tardy ocean
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Or with this type of coupons @fervent grail is the legendary if I mange to combine would it give legendary

fervent grail
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They can be found in classic or occasionally premium crates.

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Unfortunately you cant get skin sets from regular PUBG crates, only classic and premium.

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Currently there are only epic rated skins in the PUBG crate.

tardy ocean
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Okay thx

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What’s the gold create @fervent grail

fervent grail
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Gold create?

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Can you send a screenshot of that.

tardy ocean
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It’s in achievements @fervent grail

fervent grail
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Its a premium crate @tardy ocean

tardy ocean
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Okay

slate forge
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@lime juniper please help me

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @slate forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

slate forge
#

My account got banned for 10 years without violating any of your ToS..

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Help me get my account back!!! @neon patio

neon patio
slate forge
#

K

tardy ocean
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@slate forge did you use any third party apps or downloaded it from not the actual store

undone cloud
tardy ocean
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@slate forge did You claim the thing

undone cloud
#

I somehow got glitched into the staircase and couldn’t get out

tardy ocean
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I happened before my second time when I got in game try closing the app and open again @undone cloud

night cloak
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@mellow stone It's clawing, if you never heard of it.

zenith hearth
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Hi
I have a problem in PUBG STEAM I got a ban on the game (VAC) and I do not use any cheats in the game. Can you help me?

undone cloud
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@mellow stone left handed

night cloak
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@zenith hearth Sorry it's the mobile pubg server.

zenith hearth
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@night cloak ok sorry

keen nexus
spring pumice
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Ya

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They messed up

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They stole 30uc from me😢

undone cloud
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@mellow stone it works well for me at least. I like left claw more than right due to the fact that it is easier to aim (in my opinion).

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And np

lost trellis
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because when I use the handset via bluetooth audio the game stays with leg

night cloak
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@lost trellis Does it lag? Or you face sound delay?

gleaming abyss
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@night cloaktoday smthing very strange happened with me idk if it was a bug

tardy ocean
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Seriously this is annoying now this connection I was kicked out of the game I was in and had to start a a new game

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@night cloak dose that effect my rank

night cloak
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@gleaming abyss Huh?

gleaming abyss
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I was playing for india bonus challenge i joined room room was supposed to start in 10 minutes but it didnt and after 20 minutes i got kicked and my uc was also gone

night cloak
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@tardy ocean It affects rank, yes.

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@gleaming abyss It was a bug, several people are facing.

gleaming abyss
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Oh

night cloak
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Contact support for a refund.

gleaming abyss
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Ok 👌

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Thanks for helping me out

night cloak
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No worries.

tardy ocean
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@night cloak sometimes I can’t jump out of a window I press button but it just jumps up not out of the window

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Or open doors

night cloak
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@tardy ocean I face that too often with window. It's actually normal I think since I had the issue with Xbox and PC version too. And the door open is bug, I didn't face it yet.

tardy ocean
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Okay

gleaming abyss
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The door thing is a bug but the jumping thing is due to bad internet or it also doesn't work if there is something/someone on the other side of the window

night cloak
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There could be a vaulting button coming soon for the jump, it exists in Korean version.

gleaming abyss
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Oh

tardy ocean
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@gleaming abyss I was in miraia in a tall building nothing blocking it

gleaming abyss
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Then its bad internet

night cloak
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The jumping thing is an issue, long term. It's not Internet. That's why they are bringing the vaulting button. Otherwise vaulting button wouldn't make sense.

tardy ocean
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I hope they add grappleing hook like the pc

gleaming abyss
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@night cloaknot really
If you notice if you have higher ping this jumping issue occurs more often

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I have tried it

night cloak
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@gleaming abyss I never had high pings, trust me.

gleaming abyss
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I used 3g to test it and it works

tardy ocean
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@gleaming abyss my internet was fine it did for a minute and went to normal

gleaming abyss
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I was getting ~400 ping and this issue was more common

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@tardy oceanwhat is your average ping

night cloak
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It's random, not everybody faces the issue. And about Internet, it's just a coincidence.

tardy ocean
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150-200

gleaming abyss
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It might be a bug but it increases with high ping

tardy ocean
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300

gleaming abyss
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@tardy oceanthats very high

tardy ocean
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That’s in a sever

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I’m downloading speed test now @gleaming abyss

gleaming abyss
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Good 👍

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Dont trust speed tests according to them i should get max 10ms ping but lowest i get is 186ms

tardy ocean
gleaming abyss
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OwO thats a huge difference speed between download and upload

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Should be equal

tardy ocean
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Yh download should be more that upload

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Than

gleaming abyss
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For online games you need both download and upload

tardy ocean
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Oh okay

night cloak
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Uh, no.

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Download and upload speed don't have to be similar.

gleaming abyss
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@night cloakim not talking bout being similar

night cloak
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"Should be equal"

gleaming abyss
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That was in a general way

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Good connection usually provide same upload speed as download speed

tardy ocean
gleaming abyss
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@tardy oceannot really

tardy ocean
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WiFi extender

gleaming abyss
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@tardy oceanit increases wifi range

night cloak
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Your jitter is pretty high, @tardy ocean. That's the probable cause of your unstable ping.

tardy ocean
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In my room

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Okay

night cloak
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A normal Jitter should be 4 and below.

gleaming abyss
tardy ocean
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@night cloak is there a way to fix that

night cloak
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Not really.

tardy ocean
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Or dose that depends on the area I leave in

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@night cloak

gleaming abyss
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@tardy ocean what is your location and what server do you play on?

tardy ocean
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Uk

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Na or eu

gleaming abyss
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You should get good ping on europe

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I suggest contacting your internet provider

tardy ocean
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@gleaming abyss it dose the disconnects on both the same way

gleaming abyss
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Are you using data connection or wifi?

tardy ocean
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WiFi

gleaming abyss
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Do you notice high ping before disconnection

tardy ocean
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What do you mean I don’t know

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In sever

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@gleaming abyss

gleaming abyss
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During game do you see high ping before disconnecting

tardy ocean
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@gleaming abyss

gleaming abyss
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Do you experience alot of lag before disconnecting? During game you can see your ping at bottom right corner

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-_-

tardy ocean
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Well what happens is smoetimes I move and player gets pulled back or or open door and dosnt open and picking up weapons it dose it continuesly

gleaming abyss
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Well that proves it

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You have an unstable connection

tardy ocean
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Then says sever time out

gleaming abyss
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Contact your internet provider

night cloak
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@tardy ocean You are connected to a local server. Please select a server from Singapore to test Asia ping, Select Germany for Europe and United States for North America.

tardy ocean
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Okay

night cloak
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And download/upload speed has nothing to do with the latency. Bandwidth is not latency.

tardy ocean
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Sometimes I have to put it in airplane mode and take it out of airplane mode and wee switched from sky to EE

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@gleaming abyss

gleaming abyss
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@tardy oceanits bad internet

tardy ocean
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What EE

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@gleaming abyss

gleaming abyss
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?

tardy ocean
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My internet

gleaming abyss
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Yes?

tardy ocean
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Yh my old one was slower I get about 30 mbs

night cloak
gleaming abyss
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@tardy oceanyour internet provider are the only ones that can help you with this

tardy ocean
errant holly
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When is the survive till dawn event ending?

gleaming abyss
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@errant hollysoon

errant holly
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😂doesn’t help exactly but umm ok

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Thanks anyways

gray turtle
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Juat killed by a hacker

errant holly
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Perfect 👌🏻

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that’s the best way to die

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sorry dude..

gray turtle
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Does report ban him or

storm flumeBOT
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Hello, @errant holly!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

errant holly
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umm

ocean isle
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Hackers suck

errant holly
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but I didn’t ask a question about them?

ocean isle
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They run and jump fast

errant holly
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um ok bot

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yeah hackers are grreatha nope

gleaming abyss
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.reporthacks @gray turtle

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Nvm

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Scroll up and u will see it

ocean isle
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Watch out for the Con hackers. If you kill them all your money and Bucks go down. Sometimes even your level

errant holly
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What the heck? How does that work? 😳

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

ocean isle
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K let’s go to general chat

shell kraken
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Can you fix the s12k I got one shot by it

ocean isle
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What does this mean how do I fix it my mic is working perfectly

night cloak
tardy ocean
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It’s on mute I think

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@ocean isle

gleaming abyss
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@night cloak yesterday a guy knocked 2 of my squadmates with s12k in long range (180m approx) is that a hack or bug?

tardy ocean
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I’m near my WiFi

gleaming abyss
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@tardy oceanyes

tardy ocean
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In same room

night cloak
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Red that's quite weird but not impossible

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I kept shooting some dude with s1895 which was around 120m far away from me but it took like 7 shots as the pellets barely did any damage (got the hitmarker though)

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Nothing compared to 180m though

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Just sorcery

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You need a choke though

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Did you report him?

opal moss
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Anyone here registered for Chinese Beta Version?

young shore
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@night cloak chokes don’t attach to S12Ks

pure mica
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Hello I have question my game crashed mid game with a graphics type bug now I can't even get on the game at all.. tried repairing and redownloaded game nothing...

night cloak
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I am talking about me not the Saiga guy

willow cargo
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Did anyone get a Buffer Overflow error?
Two youtube streamers got this issue and some players as well.

night cloak
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Meanwhile the Saiga got duckbill and compensator

young shore
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Neither of which would help at range

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Duckbill would make it worse

trail peak
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What the hell is this tencent

night cloak
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Duckbill decreases spread, the hell are you saying...

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@gleaming abyss That's definitely suspicious. S12k's maximum damage range is 40m.

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@pure mica May I know what is the device you're using?

chilly stump
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someone please I need a person to talk to about my account cause there is a another person using it without my permission

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is a serious think that has been like 1 week

flint oriole
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@chilly stump does anyone know your facebook or twitter accs passcode

chilly stump
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@flint oriole no, I asked last time in #questions they tell me to change the passcode, I changed 2 times already and I logged out all the device on facebook twice.

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I asked the customer service to logout all my device that are on but they didn't cause that guy still in my game

humble marten
#

When will bargain section come again?

cosmic gazelle
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Alright, I'm not getting region title since last 3 weeks,I spent UC to buy the Flag card and I changed my flag so that I can get the title,as per my Stats,I should be on every Title for example,Close encounter, Terminator etc but since last 3 weeks, It's still showing Not Ranked,I've been reporting this since last 2 weeks and have reported this many time in game as well but no reply

little reef
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I didn't get my assianian coat after linking phone number

humble marten
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When will bargain section come??

night cloak
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Force closes after updating. Checked all network settings, wifi is good, pretty much goes to the tencent logo then force closes. Need hotfix asap

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Also have uninstalled and reinstalled, cleared data, cleared chache, cleared phone cache, restarted device and every combination above together. Game won't load enough to login screen so can't fix client.

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No error numbers either

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Also have turned on dev setting to where I can see all running processes on side screen while loading pubg and everything is normal

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Just force closes

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And I would preferably want staff to answer

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Staff*

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Staff is is one or more. "I have a staffs team" is not the correct usage where as "I have a staff team" is. Staff is plural in that sentence and so it is in my above comments

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Since we are the only two talking it is staff unless it's a third person then it would be staffs. Staff is a group of people so it's referring to more then one

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Nah I'm here for support

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That's what I do is help community with any network problems for game

polar rover
night cloak
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@polar rover have you tried tapping it. It's probably a informational button

polar rover
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Yes i tried but nothing pops up

cosmic gazelle
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So no one here to help

night cloak
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I'm here

polar rover
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Oh alright thanks

night cloak
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@glad harbor pinned msgs - Dec 15

cosmic gazelle
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Check my issue up

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There

night cloak
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@glad harbor #2 "do not interrupt community members while they are providing assistance" first come first serve basis

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@cosmic gazelle that is something that admins or mods can help with

cosmic gazelle
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@night cloak tell them to help then

night cloak
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And id rather not argue about it. Rule number 2 clearly says when a community member (me) is providing assistance (customer support) then other community members (you) cannot interrupt by helping me provide assistance unless I or anyone else providing assistance asks you to @glad harbor

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@cosmic gazelle ok I will ❤️

cosmic gazelle
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@night cloak DM me once the solution is there plz because it's been 3 weeks.

night cloak
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Ok. If I can't get a answer I will Dom u anyway @cosmic gazelle

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Dm*

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I'm good I would rather not

fiery nebula
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That's why I die every time in sanhook

iron merlin
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So guys can u foucs on game maintenance for god please
Doors open don't work also lagging lagging drop frame all time and hacks

U must be professional or ur game gonna die

fiery nebula
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Dont forget the big head in the sky

iron merlin
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@fiery nebula its being unbearable anyway
I stopped playing till they fix it maybe Fortnite not realty like pubg but they have the best technical team for graphics and bugs and for sure have the best server

So good luck guys

vital sluice
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@iron merlin
Please do report the issue in-game and let the customer service know about it.
The more reports they get ,the sooner they look into the issue. We have let the team know about the issue.

iron merlin
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@vital sluice i reported already 4 days ago no answer man

They only care about getting royal money

vital sluice
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They are aware of the common bugs going around and working on a fix to it. We have to be patient.

iron merlin
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U muted me fine

vital sluice
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?

night cloak
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Got a 1mb update, what's it for ?

vital sluice
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It could be few minor bug fixes, @night cloak. We do not have more information about it .

night cloak
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Hey logan, I have a screen loading/force close problem after I updated and there's no hot fix yet. I stated the problem above in detail

peak barn
#

Quick question about custom rooms , i usually host alost of custom rooms and i caught alot of wall hacking and since it's custom room i can't report on them anyway dose they get dedict for cheating or not

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By the system security ^ and when will they get ban for it

woven nova
#

hame crashes randomly without warning. tried repair and clearing cached data doesnt do anything to help. can they please fix these stupid crashes

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3rd time in an hour. last time my game frozze. crashed and then my phone crashed

willow dune
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@woven nova same same my phone direct crashed during game

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Happened 3 times yesterday

jolly magnet
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Why my game keep loading and then it said cannot response to server

peak barn
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@woven nova @willow dune happens to me only when I'm recording the gameplay

jolly magnet
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My connection is god

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Good*

woven nova
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I cant stream it. either the app crashes or the game crashes

charred flower
#

at how many points Conqueror rank unlocks?

wise summit
#

Hello i have a serious question. How do i findout information on and about the middle eastern servers and Arabic client that is coming out and like when it's supposed to comeout. This is very important to me. Please ping me or pm me a reply thank you god bless .

night cloak
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You have to be top 500 in the region, @charred flower.

charred flower
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oh thank you!

night cloak
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We do not have any info on when it comes out, @wise summit.

charred flower
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When scorpion will be added

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?

wise summit
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Could you direct me to it?

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Where?

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Please

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Oh i read it wrong

flint garnet
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@charred flower We do not have any info on that

charred flower
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oh ok

blissful lintel
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👀

balmy cairn
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Does anyone know a fix on the Voice Chat that helps you tag equipment on the floor? Mine had disappeared. Repaired the client, but doesn't fix the flaw.

Any recommendations?

worldly spindle
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Hey my friends account says buffer overflow
Unable to open account
Wahat will be the case

night cloak
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@balmy cairn Go to the settings then quick chat, there is going to be three tabs on the right, pick "discussion" then scroll down until you find "I have got supplies".

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The update clearly removed it from the default preset for no apparent reason at all.

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I wonder when the anniversary is I think it's March 12th?🤔

normal fulcrum
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@worldly spindle Emu?

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@balmy cairn Check pinned message

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@night cloak I think it's top 500 on the server not in the region

balmy cairn
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@night cloak & @normal fulcrum awesome!
Much obliged!

worldly spindle
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@normal fulcrumnope on mobile

night cloak
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It's top 500 in that mode and region.

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North America/EU etx

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They are different servers/regions

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That's what he means.

worldly spindle
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He try to login iOS also no change it still say buffer overflow

night cloak
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@balmy cairn You're welcome

normal fulcrum
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@night cloak There's a huge difference between servers and region. If you check in game, you will see server rankings and region rankings. Server rankings shows players with best points. Region ranking applies to Heads up, Scavenger, close range and all.

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@worldly spindle It happens when program attempts to put more data into buffer than it can hold

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I guess it's a known issue and it will be fixed soon

worldly spindle
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@normal fulcrum I know what is buffer overflow a typical type of Vern ability in servers

frozen sparrow
#

my game isn't allowing me to scroll at all and swipe my weapons out

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help

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pls ping me with answeres

grim raven
#

Bug 1: Game won't load 1/8 times
Bug 2: When you try to check someone's stats game freezes 1/3 times
Bug 3: When you change spots in vehicle gun misfires 1/3 times
Bug 4: You can't lean and have to prone to be able to lean again happens 1/15 games
Bug 5: When you Rez someone near wall you can see through the wall at a certain angle
Bug 6: Spinning parachute bug 1/65 times
Bug 7: Auto-open doors won't work. 1/2 times
Bug 8: Tapping open door won't open door 1/2 times.
Bug 9: Game crashing for streamers when they running custom rooms 100/100 times
Bug 10: Custom room switching to spectate other people and game crashes bug. 100/100
Bug 11: Can't scroll through backpack 1/20 times
Bug 12: Can't tag items on ground with classic voice anymore
Bug 12: Giant head appears in game sometimes
Bug 13: Gun will fire single shot when it's on automatic sometimes

Dsync is a problem as well. You need to lock servers or kick players with over 130 ping.

If you don't take the time to fix your sh*t, then when other big mobile games come out, you're screwed. (e.g. Call of Duty mobile, Apex Legends...)

I know all you care about is updating the shop and gambling crap, but it's in your best interest to fix this mess!

Concerned competitive player,

FX-Terror

storm flumeBOT
#

Hello, @grim raven!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

grim raven
#

If someone could pass that along to the higher-ups that'd be great!

weary cosmos
#

so many bugs trash game

bold grotto
#

Single shot glitch kills me several time jesus!!!!

wispy matrix
fringe linden
#

Yeah I got one shotted by a gorza bullet,I was wearing an helmet

wispy matrix
#

maybe u helmet was low on hp

weary cosmos
#

@bold grotto agree

ivory meteor
#

Hello

normal fulcrum
#

What's in update?

weary cosmos
#

@normal fulcrum bug fix(very big character)

vapid rapids
#

Whonis Pocophone user here?

willow cargo
#

@grim raven bug 12 is working for me.
I can tag items with classic voice.

grizzled ravine
#

Too manyyy hackers , my last 20 gameply i fight with haackers , all the maaap is haaaacker , can u soolve this issue guys ?????!

steep spindle
#

xnxnd

night cloak
#

@grizzled ravine It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

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Owh gitu ya @night cloak

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Main bareng yuk

sly stream
#

Any ideas on how to fix frame drops on the OnePlus 6? I get a constant ping of 20ms

fallen stump
spring void
#

@fallen stump available friday to sunday

coarse urchin
#

Where is the activity tab in the game?

severe wing
#

When i press redeem reward for the india bonus challenge it takes forever to load but nothing loads in

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Whats going on with that?

wispy matrix
#

@coarse urchin on the main menu, there is an option on the right bottom. it is a tick sign icon

coarse urchin
#

@sly stream ping is dependent on Ur internet speed, u should root your phone SAFELY and install SAFE apps to increase performance like l speed

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@wispy matrixok will watch out for it thanks

mental needle
#

« I got supplies » & « Ennemies ahead » don’t work with the old voice

tawny garden
#

What is that

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?

wispy matrix
#

@mental needle check out pinned messages of this channel

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@tawny garden maybe a network error. restart yo device

gleaming abyss
#

@tawny gardenconnection problem check if your internet is working and restart app

placid dirge
#

Has the pubg fixed the issue regarding about the lag issue that has been going for months?

lean crescent
#

@placid dirge Nope boi I think the patch has to still roll

placid dirge
#

Wow

onyx briar
#

the game is so realistic

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zombie can punch u through walls

placid dirge
#

@onyx briar yeah so bs

onyx briar
#

why cant we have the bug where melee weapons can kill people through walls just like the pc version

placid dirge
#

Too many bugs

lean crescent
#

@onyx briar It can happen boi😂

placid dirge
#

The match loads slower than 0.10

lean crescent
#

Use Your pan stand near the wall when the enemy is too behind it and bam

onyx briar
#

whats call realistic gameplay?
no one can handle the recoil of the minigun actually even u can lift it which is hard enough

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and

placid dirge
#

Hackers are back

onyx briar
#

theres a licker literally killing me through the wall

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like

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right now

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i am playing

placid dirge
#

The game is broken

lean crescent
errant dew
#

When does season 5 ends

limpid socket
#

@errant dew in like 2 weeks

junior hinge
#

Why my friend list is full😒
My other friends have more than friends of me
But there they still can make friends
Help me !!

errant dew
#

Then season 6 starts?

wispy matrix
#

s06 starts after 2-3 days

upbeat bone
#

Buffer overflow?? please help

severe ledge
#

Anyone know when iPad Pro 11 full screen support is coming?

night cloak
#

A buffer overflow is an anomaly where a program, while writing data to a buffer, overruns the buffer's boundary and overwrites adjacent memory locations.

#

@upbeat bone

tardy ocean
#

Is it possible for someone to come back to life after they get knocked and die instantly

night cloak
#

No, @tardy ocean.

upbeat bone
#

@night cloak Google definition 😑

#

@night cloak I want solution

brave jewel
#

how does one buy coins

#

i no have money

night cloak
#

@severe ledge No information unfortunately.

brave jewel
#

lol go to general 1

night cloak
#

@brave jewel You apparently can't "buy" without money. However you can complete achievements to get various items.

brave jewel
#

the sound tho

night cloak
#

There isn't really a fix for that, @upbeat bone.

cerulean prairie
night cloak
#

@cerulean prairie I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

vital sluice
#

There was a 1mb update today, it might have fixed few small bugs including this, @cerulean prairie.

cerulean prairie
#

thank you

spring pumice
#

Disgusting..... I took part in the India Bonus Challenge and registered for the tournament with 30uc but room never started. Mind you, I'm not the only person with this issue. And this is the reply I get.....

#

This is the ss of the tournament room

mental needle
#

@wispy matrix do u think im a dumb : it’s don’t work correctly I let you try

wispy matrix
#

@mental needle what? it surely works if you do it correctly. and moreover dont blame me for it not working, it is pinned by a mod.

serene lantern
#

@spring pumice stop giving these devs money. Otherwise they'll just try to milk more and more without fixing the game

spring pumice
#

Stupid fcks they are lol. I didn't even complain about lag, and they are telling me to press the repair button

#

Like that's there reply to everything

serene lantern
#

Admins here just repeat copy paste messages again and again. No point in complaining here

F

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

severe ledge
#

@night cloak thank you

upbeat bone
#

How to send perks in clan

wispy matrix
#

@upbeat bone you cant, its automatically done when you get some legendary items in crates.

tender iron
#

I need help, i got banned for no reason on Saturday during a game for 3650 days. Ive asked why they banned my account for no reason and all i get are automated messages.

atomic coral
#

@tender iron you need to report ingame. these guys can't help

tender iron
#

I've reached conquer in season 4 and 5 and im level 64

#

Report in game where? All i get is automated messages

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @tender iron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tender iron
#

How to i read faq?

vital sluice
tender iron
#

Do

night cloak
#

They will unban you in some time

tender iron
#

Okay so i have to not post here? Sorry my bad

night cloak
#

Pubg have ban aim player also for no reason he also got his account back in few dayd

#

If its an mistak they will unban you in few days if they don't un ban then email them

tender iron
#

@night cloak bro but i was so close to 100 rp i will lose all that daily mission rp

#

Email id?

spring pumice
#

@tender iron they have disgusting customer care

night cloak
#

Wait

spring pumice
#

We need the help of some youtubers

vital sluice
#

There was a bug at that time that got few wrong suspensions, that doesn't mean every account will be unbanned. That bug has been fixed as well. Do check the pinned message of this channel for more information.

tender iron
#

I feel so broken i worked so hard on this account if it doesn't get un banned i may never touch the game again 😭

night cloak
#

@tender iron go to pubgmobile official site

tender iron
#

So my account got banned for no reason and it may never get unbanned

night cloak
#

And submit your ticket there

tender iron
#

Must be unluckilest person alive

storm flumeBOT
#

Please read this channel's pinned messages for further information, @tender iron:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
vital sluice
night cloak
#

Lol i cant share link ok

tender iron
#

Okay il do it, thanks for the help @night cloak

night cloak
#

Your welcome

crisp garden
#

Fix the DOORS!!!!

hollow copper
#

@crisp garden They need to fix that i died because of the doors not opening

heady hearth
#

I support this issue....that door not open many times.@hollow copper

#

Very bad thing fix asap , and also please set the stun grenades time to as in pc ...i.e. 2.5 sex insted of 5 sec.

night cloak
#

@crisp garden @hollow copper Did you face the issue today after the 1 MB patch update?

crisp garden
#

@night cloak even before that

night cloak
#

I'm talking about after*. @crisp garden

crisp garden
#

Yes

#

I died 2 times

heady hearth
#

Ya me too

#

Many not only 2 times

#

In fpp sanhok when i was in bootcamp...

#

Door didnt opened

#

@night cloak

night cloak
#

@heady hearth In past 1-2 hours?

heady hearth
#

In morning

#

Todays morning.....

night cloak
#

There was a patch update few hours ago. A 1 MB update. It should have been fixed with the patch.

crisp garden
#

@night cloak still not working

night cloak
#

However if it didn't, there will be more patches coming soon.

heady hearth
#

@night cloak mam one more thing

#

Why is that in pubg pc the stun grenade cook time is 3 or 2.5 sec and in mob its 6 sec

#

Stun grenade should have less cook time

#

So we can use it

#

Please inform this... I think mainly cause of this stun grenades are not popular in pubg mob

night cloak
#

@heady hearth Since the game was ported from PC, it is rather intentional I suppose. And no idea if there will be any changes in future updates.

heady hearth
#

But please if u can report this to any superior ,,,,may they think this as a good idea.

formal sundial
#

@lime juniper
So I have my pubgm account linked to fb and we chat , and pubgm doesnt even have we chat integration anymore. I want to link to my twitter but rip me it aint working. What should i do?

lime juniper
#

Sorry to hear that you are having trouble with the login procedures, @formal sundial. We would advise you to contact the in-game customer service for further assistance with this particular scenario.

night cloak
#

@formal sundial What do you mean by pubgm doesn't have WeChat integration?

#

My 3rd account is connected to a WeChat account, and I logged in there this morning using WeChat.

lime juniper
#

He is just joking with me, I assume.

night cloak
#

I'm so nub can't understand a joke 😅

formal sundial
#

Here no other options available only
Facebook | Twitter | playstore and | guest

#

Why would i joke in support -.-

night cloak
#

You will need the WeChat app installed.

#

That's a hidden feature :p

formal sundial
#

Ah that solved it thank you. I thought it redirects you to the website just like for facebook and twitter.

#

#Hope4CT
+t!rep @night cloak

night cloak
#

lol :p

lime juniper
#

No, I am, @night cloak, because I misunderstood it to be a joke. You are a pro!

#

But I am very sure that LookOutForMe learned me similar matters when I was new here. Spooky.

formal sundial
#

I am just getting old.

vital sluice
#

We wechat installed you will have it lookie

formal sundial
#

Its solved dw. @vital sluice

vital sluice
#

Ah okay.

formal sundial
#

I forget stuff now a days I say myself. Lol.

#

Anyways #chat

#

👵

night cloak
#

i press peak and fire and nothing happen and im slow

wispy matrix
#

do you have peek and fire enabled in the settings?

#

@night cloak

night cloak
#

yea

timid thistle
#

hello , please may i know where i can report a hacker other than in game option ?

#

cheater i mean *

wispy matrix
#

@timid thistleyou can only report them in game

#

@night cloak reset your control settings

#

and see if it works

#

and be sure to hit "save" after resetting

night cloak
#

kk

timid thistle
#

@wispy matrix its a full squad of 3 players lv 100 RB without cheats and the 4th is their friend with smurf account using aimbot , esp , shooting from cover ( and i recorded a proof video )

storm flumeBOT
#

Hello, @timid thistle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

sour shuttle
#

Hi guys... Chris here with a question!

#

What's happening if i delete my facebook account? I.ll be able to connect with a new one on the same game acc?

vital sluice
#

Connect your account to another social media first, @sour shuttle.

night cloak
#

haha logan dont ban me

#

i just wantes to help him

vital sluice
night cloak
#

haha yeee

sour shuttle
#

I mention that i have allready logged with google play

night cloak
#

then ure good to go @sour shuttle

vital sluice
#

Just login through the same google play .

sour shuttle
#

Thank you

night cloak
#

yeah

#

logan are u logan paul?

vital sluice
#

@night cloak → #chat .

arctic trench
#

Can anyone send me this keyboard symbol of K in the pic. Plz.

fleet fox
#

What is new patch of 1 mb

#

?

haughty cypress
#

just some bug fixes

wispy matrix
#

new outfits and more lag

haughty cypress
#

yes.

gleaming abyss
#

@night cloak

#

I did message them

#

But they said that they wont help with this issue

night cloak
#

@gleaming abyss As expected, sad, forget the UC.

#

Um, I got the same issue many other users have...just today. The "i" icon above the inventory. (I've heard others say it's a visual bug) but thing is, even emotes aren't available in the lobby now. Anyone found a fix for this ?

vital sluice
#

Restarting the game will make those emotes come back, @night cloak. And yes "i" seems to be just a visual glitch.

night cloak
#

Thank you @vital sluice

mortal patrol
#

came update for pubgm

#

1mb

#

what is came=

vital sluice
#

Not sure about the details of that update, could be some minor bug fixes or so @mortal patrol.

gleaming abyss
#

Oki

neat gust
#

Im having lag glitch while driving car

#

What should i do

#

After update

#

Help!

quasi crescent
#

What is that (i) to the right of my chat?

#

What does it mean? It's not a clickable button

mortal patrol
#

@quasi crescent its a screen bug ,no effect.

faint escarp
#

Wtf

night cloak
#

He broke even

#

@faint escarp It's a visual bug. Tell your friend to tap on client repair from login screen.

#

@quasi crescent That's when you get a reply from support, you get the notification icon. It's rather buggy at this stage.

#

I don't think so @night cloak There's been times when I've got +0 and it showed up like that in career results

dense topaz
night cloak
#

Did you share your account password with anyone ? @dense topaz

trail peak
#

See this tencent

dense topaz
#

No

trail peak
#

You deleted my earlier post tencent

dense topaz
#

He really hacked all my mobil

night cloak
#

@night cloak It's actually getting fixed by a client repair for most of the players. It's a common problem now.

dense topaz
#

Someone hacked my Gmail acc I just want delet Gmail acc in my pubgm acc

#

I just want this

#

I linked with fb and gmail

night cloak
#

@trail peak We are not anyway affiliated with Tencent. Please state your issue so we can show you some guidance/steps.

trail peak
#

Pubgm is being hacked and tencent is doing nothing about this

night cloak
#

@dense topaz Sorry, you cannot unlink your account. Please recover your gmail account as soon as possible.

trail peak
#

I just want them to get banned

night cloak
#

@trail peak Please contact customer support in game and show them proofs of people hacking rather than assuming. They will assist you further in that case. We cannot help you here regarding that.

trail peak
#

@night cloak you can just see the video

#

They are hacking it

#

How can i contact customer care in game and share this link

night cloak
#

@trail peak Yes, you can share the links. However if you are talking about live stream videos, they were pre-recorder footages being live streamed to mislead players.

trail peak
#

@night cloak ok thanks for the help

dense topaz
#

Now that's mean he can play it

#

My acc

tardy ocean
#

@night cloak I got killed through a walk that had no windows in it the guy was sniping from a different house and he could shoot me through the walls

night cloak
#

@dense topaz That's an unfortunate. But you still can contact CS in game to disable the access from Google account, but there's no chance they will do it. So you are left with no choice other than recovering or creating a new game account.

#

@tardy ocean That's probably cheating/desync. Do report in game and Lightspeed team will take care of it.

tardy ocean
#

Okay

#

@night cloak I saw this trigger button on YouTube it has this automatic fire feature on it which like maskmanrifles it makes it shoot faster by x2 or any automatic weapons is that classed as cheating but it’s a trigger button

night cloak
#

@tardy ocean It's not really cheating since it does't violate the TOS. And there's no way to find if a person use these L1R1 controllers. You can use them if you want, these are part of the games.

dire kettle
#

Hey I need help I purchased two packs of uc. One for 9.99 and 4.99 the purchase went through but I never got my uc and customer service will not respond will someone help? Here are screenshots of the orders

night cloak
#

Players got banned because of overflow so what it means ?

dire kettle
serene lantern
#

Your money gone

#

Amigo

#

F

crimson jasper
#

Press that resend button maybe?

haughty cypress
#

the resend button is for the receipt lmao

young shore
#

@tardy ocean triggers aren’t cheating, but I found they don’t work very well

serene lantern
#

Worst cs of any game. Forget about the money lulz

faint escarp
#

now in war you can play with your costume

#

Nice!

haughty cypress
#

just in kar98 mode tho

faint escarp
#

Seriously?

#

😰

#

👺

haughty cypress
#

yea

steel galleon
#

Hello i need help .. my Facebook account closed and i was connected to pubg on this account so i can't log in pubg and i was buy RP what should I do ?

untold anvil
#

Can anyone help me out with a payment issue?

#

DM me if you see this ☝🏻

tacit loom
#

Someone deleted my chat

#

May I know the reason??

forest onyx
#

Pubg biggest problem is support

#

They don't care

amber furnace
#

Fix your game lol

faint burrow
#

@tropic ravine hey can u tell me if i use vpn for pubg will i be banned

native flame
#

i have a problem with my game i just by mistack clicked to vetinam versoin and i was play global one's and i can't join my account with global versoin can i change it back to normal ?

faint burrow
#

@flint garnet @Vangetti ✔ hey can u tell me if i use vpn for pubg will i be banned

#

@molten crown hey can u tell me if i use vpn for pubg will i be banned

molten crown
#

It’s happened

dense glade
#

Yes

faint burrow
#

@molten crown i am not gonna use Vpn then

#

My friends were saying use vpn they will not ban u

dense glade
#

Recently experiencing this when attempting to purchase UC. Upon clicking the continue button and doing details and then attempting to purchase again brings back this message. Anyone know how to fix it?

tropic ravine
#

wow

dense glade
#

Very wow, any ideas? @tropic ravine

tropic ravine
#

@faint burrow Typically the use of a VPN should not constitute a ban.

native flame
#

@tropic ravine can you answre in my qustion pls

foggy jungle
#

Your payment info isnt updated btw try different pay method or check your balance etc. Will work and let me know how ru paying.

#

@dense glade

tropic ravine
#

Were you able to change your language back to english? @native flame

native flame
#

?

#

@tropic ravine no i just join with my account to vitnam rejoin and i want to be back to global

#

my account was connected to global and i was have 2 veriosn of the game the veitnam and the global and i join with my account to vitnam versoin by mistck

#

and won't let me back to global verison

night cloak
#

@native flame Once you play the Vietnamese version, there's absolutely NO-WAY you can play the global version on same account. If you want to play global, you will have to create a new account.

dense glade
#

@night cloak Hope do you have any idea or solution regarding the UC problem above? Your input is massively appreciated.

glad harbor
#

@golden girder <- help need3d some @woven atlas @night cloak sorry for tagging but helping is good. :)

night cloak
#

What do you need help with?

glad harbor
#

Tio need :)

golden girder
#

Thanks a lot BeHaVe.

#

Should I dm you ArcNyte? Or it’s fine on here?

glad harbor
#

here too fine.

night cloak
#

It is fine here too.

golden girder
#

Well, I have followed the process for the PWK program and sent a dm to 2 admins and haven’t gotten a reply or anything. Same happened to clan recruitment a couple of months back. Shall I send you my PWK application screenshots to you instead ArcNyte? Because no one ever ever replies so far.

frosty thorn
#

Guys can you help me I'm in big trouble please

night cloak
#

You have to contact administrators for this purpose. Maybe you are in wrong channel ,try tagging an administrator in #discord . You can contact privately to error 403 because she seems to be available.Try mentioning her in #discord , @golden girder.

frosty thorn
#

Someone linked his twitter account to my pubg & he's also using my account & im not able to open. My account because he linked his twitter..please help me

#

Guys please help me

golden girder
#

Thank you ArcNyte. I’ll do that

night cloak
#

For clan recruitment fill the application from #481198147478224896 7.4 with proper instructions. After doing it will be posted in #clans .

frosty thorn
#

@night cloak please help me

willow dune
#

fix this game ! in the middle of 1v4 sanhok i was looting a crate at out of nowhere abnormality detected in your client banned for a day in the middle of a hot game!

night cloak
#

You will need to contact twitter support to get your twitter account back or revoke the access of another user, @frosty thorn.

#

Be quick she is there, @golden girder.

frosty thorn
#

No listen in my pubg mobile account I did link only with fb & today someone linked his twitter with pubg & he can also using my pubg account while I'm using & now it's not open from my site .

#

Please help me please

willow dune
#

@frosty thorn as ArcNyte mentioned we here cant help u with this anymore u gotta contact twitter

#

u gotta ask em

night cloak
#

They can't remove pubg account but they can revoke his access to your twitter account.

ebon geyser
#

Someone Know how to resolve the Rank bug ?

frosty thorn
#

Ok...thank for helping me...I spend lot of money for this account & you guys just casually answered u can't help it more..thanks you guys are awesome I know pubg by him self can solve this because it's their service that they provide..anyways!

ebon geyser
#

Where it doesntt show your higher Rank

frosty thorn
#

No he did'nt access my twitter account he connected with his twitter ac..u know there is link to connect with 2 social medias so

#

This is how I made it..I bought rp from season 2 & everything will lost if I don't get my account back

night cloak
#

@dense glade That happens when you usually have issues with your payment method added on your apple account. Go to settings > iTunes & app store > tap on your iTunes account and review the payment information. If you are not sure what's wrong, get an app calls Apple Support from App Store and talk with a customer support agent. They're the best at helping people :p

dense glade
#

@night cloak Alright cheers Hope. Appreciate the support 💙

golden girder
#

@night cloak thank you for the help

night cloak
#

You're welcome.

#

@frosty thorn Contact CS in game to revoke access from twitter account. However they won't remove the Twitter account from game but the other person won't be able to login to your account using twitter. This way you're safe.

frosty thorn
#

CS in game means please tell me did'nt understand

dense glade
#

Customer Support @frosty thorn

night cloak
#

Contact customer support in game. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support. @frosty thorn

frosty thorn
#

Ok but actually I cannot open my game right because of him he still online on my pubg I'd..can I contact CS with out log in

night cloak
#

@frosty thorn Yes, you can contact customer support just by logging into your guest profile.

#

Make sure to copy your character ID and ign and provide them to support before starting.

frosty thorn
#

Ok

cosmic gazelle
#

Nobody has helped me till now

#

Alright, I'm not getting region title since last 3 weeks,I spent UC to buy the Flag card and I changed my flag so that I can get the title,as per my Stats,I should be on every Title for example,Close encounter, Terminator etc but since last 3 weeks, It's still showing Not Ranked,I've been reporting this since last 2 weeks and have reported this many time in game as well but no reply

dusty tree
#

I forgot where to send footage of hackers..can someone tell me?

night cloak
#

@cosmic gazelle Usually CS takes some times to reply. It could take up to a month sometimes, be patient.

#

@dusty tree It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You can upload the video in a drive and give the video link to CS. We cannot do anything here in discord. I hope you understand.

dusty tree
#

CS? @night cloak

#

And aren't there mods and all for PUBG in this server too who can ban them?

night cloak
#

@dusty tree Customer Support. Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server.

#

Hello , what I was banned for 10 years ? I never used cheat , and only through the official emulator and telephone. Or now began to ban to lend for a good game ?

#

@night cloak I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

#

I totally understand , but I already wrote there , I have not answered until now ? A pity to lose the account and Donat 😔

frosty thorn
#

@night cloak im online this time from my hack account but the problem is someone who linked with twitter he also can access my account so how can I play my account on this setuation please help me how to remove his twitter..I spend lot of money for this account please

#

I beg your help please I will do everything u will say.just help me to get back my account like before please😣

night cloak
#

@night cloak If there's no reply, it's highly unlikely you'll get the ban lifted from account. I'd suggest to reinstall the game completely on both your PC and mobile and create a new account. Make sure not to use any 3rd party apps including ad blockers that gives benefits to pubg game. It's for future proof.

frosty thorn
#

Sometimes its suddenly shows that logged in from different place tap ok to go back to the lock screen then I logged out means he connected via twitter access please 😣

blazing ledge
#

I have an issue any mod to resolve it?

night cloak
#

@frosty thorn That's actually unfortunate and I think I was clear with you. There's no way to remove the Twitter from game. Just contact customer support to revoke all twitter accesses to the game, that way the game will prevent all Twitter logins and you'll have no issues. You just need to contact customer support and be patient about it.

#

@blazing ledge May I know what's your concern? I can redirect you to a mod if it's important.

#

No I did not use anything third-party, played tolkl with of emulator, create a new account ? Are you kidding ? My account I am sure the fact that banned not for that , it needs to be vosstanovlen ! I already wrote in will support in the very game but, there is no answer !! Help space !!

blazing ledge
#

Fix Pubg
Fix bugs
Fix lag
Fix server
if it's not fixed then the game will die soon or some other game will take over it.

night cloak
#

@blazing ledge Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly. Although, for any suggestion, you'll need to contact customer support in game. Discussing about it in support channel will not help.

blazing ledge
#

Its true it takes time , but this is happening since the end of season 3.. anyhow i ll contact the support.

night cloak
#

@night cloak I'm just suggesting what you should do after creating a new account. And about your old account, you'll need to wait for a possible reply from support.

ancient bison
#

Wow hello guys. First of all keep going you're doing great on the game!

#

But i'm here to report a kinda really weird bug that happened just a minute ago.

night cloak
#

@ancient bison I understand that it might be frustrating to face bugs or technical issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

ancient bison
#

We started a game in squad fpp and my teammates were just disconecting all along. Except me ! And I totally forgot to report it in game

#

It was just like we were playing in different at the same time idk

#

different servers*

untold anvil
forest onyx
#

Feels like this support tab is useless😂

#

No support than why add

untold anvil
#

This dude kept playing this 1hr nonsense sounds please mute this kid

night cloak
untold anvil
#

Lol wrong channel

tardy ocean
#

How dose rank reset every new season

#

Why?

north lintel
#

Is there a way to beta test Pubg game and how can we enter it.

vagrant dew
#

@north lintel beta is not out yet

north lintel
#

There Is two type of version live and beta live is global Pubg and beta Pubg is only given to 100 people to beta test to report bugs before 1-2 weeks before release. @vagrant dew am I correct @night cloak

wispy matrix
#

@north lintel no, limit for beta testers is not certain.

night cloak
#

@tardy ocean If your total point is 4200 or less, you'll lose up to 1400 points on rank reset. However you'll lose more points if your point is more than 4200.

acoustic inlet
#

i need to buy 81000 with 999$ for upgrade my M14

dapper flax
#

join

#

unique herald
#

How i can publish mi custom match

wispy matrix
#

@unique herald check out pinned messages of #matches

unique herald
#

I tried it say i dont have permision to message

#

@wispy matrix

wispy matrix
#

@unique herald u have to submit your form in the format given in the link. the link u find in pinned messages of custom room pinned messages

unique herald
#

Ok

night cloak
#

@molten crown Can you remove the image and Spotify invitation? ^^

molten crown
#

There

night cloak
#

@molten crown ty

#

@acoustic inlet Please contact with Google Play Support.

#

@night cloak how can i move

#

@night cloak May I know what is the issue you're having?

#

@night cloak i dont know how to move

#

Move in where exactly? Can you be more specific?

#

in tje whole game

#

movement

wintry python
#

any kinda of developer of pubgm here i have a report but in video style

night cloak
#

@night cloak By default, you need to move the thumbstick icon on bottom left to move. However if you changed your control settings, just select the one on left on Control settings. @night cloak

#

@wintry python Just upload the video in a drive and send the link to customer support in game.

#

ty i am tripping too much i forgot

wintry python
#

ok

#

its on yt

night cloak
#

send link to costumer @wintry python

#

but please do not attach any viruses

wintry python
#

to who?

night cloak
#

costumer support in game

#

as @night cloak told u

#

yeah send yt link to costumer support

wintry python
#

ok and no virus hopefully its on yt i can give link

night cloak
#

yeah if u send virus fbi will come home

#

4 tanks came infront of my house when i sended trojan

#

@night cloak Please move to #chat

#

sorry i just helped him

tidal venture
#

Hahahaha what even is that conversation ^^^

#

😂😂😂

night cloak
#

@tidal venture Aloha! How can I help you?

covert crescent
#

isnt there a place to report. Just saw a streamer openly using a Cheat that show everyone Red and can see them thru walls

wispy matrix
covert crescent
#

cant report a streamer this way -_-

tidal venture
#

Aloha! @night cloak, you can’t! But mahalo anyway

night cloak
#

@covert crescent Those are pre-recorded videos, which are being streamed. Still you can grab the link and send these to customer support in game.

main pasture
#

I think it's the end of PUBG mobile

#

Not a single win for 3 days because of hackers

#

I reported so many people that I'm worried that I might get banned for abusing reporting

wise wasp
#

Sorry to hear that your losses are blamed on hackers and not just better players @main pasture

main pasture
#

Dude go on YouTube and search for PUBG mobile hack

#

See how many videos are there

#

Are you blind?

wise wasp
#

Oh yeah, because YouTube is the best source of info... LOL

main pasture
#

Who are you?

#

If you're not helping then keep quiet please

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

main pasture
#

Better players shoots me with a groza on automatic on range 200 m and no recoil

fervent trail
#

I think that's how people can actually control the Groza. Besides, 200 meters isn't that far to spray somebody down.

rain wraith
#

@tardy ocean the ranks are restarted until platinum, because if it were not so only 500 players would be conqueror always, it would be impossible to reach them just imagine you would have 50 thousand points lol

night cloak
#

The ranks are reset 1-2 tiers lower than your previous rank, @rain wraith.

chilly stump
#

I report like 3 days ago and the hacker still in my account what is pubg doing 😓 I'm really sad right now and really don't know what to say about this. I just want to logout all the device that are playing

night cloak
#

@chilly stump They usually take a few days to weeks to reply. And a quick tip: If you purchased UC before, you probably got email with purchase receipts. Just take some screenshots of the receipts and send the screenshots to the support as well. It will only delay the process otherwise.

Because the information you're providing, anybody can guess these and provide but only you know about your purchases. So make use of them.

chilly stump
#

ok

golden rampart
#

Hello
I recently moved to Korea
I downloaded pubgmobile from there
& when i logged it started from the beginning
So after some researche i knew that korean people have another pubg app for themselves
So as now i want to get my old account which i played this long
I had progress in that
I want to bring my progress back
How can i take my progress to korean pubgm app

#

It look like this

night cloak
#

You cant😅

#

Different servers different rank

golden rampart
#

I saw i can play with my other version friends here also

#

So , all of my money wasted?

#

Mannnnnn

#

Please say you are jokin

night cloak
#

You can't, unfortunately, @golden rampart.

upper void
#

Its possible to play a war mode in custom matchs?

golden rampart
#

How can i get UC back????? Its literally they scammed my money . As i shifted to korea i cant play my old progress ?? What kind of rule man

tidal venture
#

Were you playing with Facebook login or guest account?

#

@golden rampart

golden rampart
#

When i was in bangladesh i played with my facebook

#

Now in korea app i again logged in the same facebook

#

No progress is there

#

Its the app for korea

night cloak
#

Usually you lose data when you login to different versions of the game on the same account.

dense hill
#

OK WTF

#

HEY LISTEN

#

why can’t I just use the mic in the game

#

Without any issues

#

Like wtf I thought Chinese child labor to solve a small issue

#

You guys keep putting out Skins, Guns, Maps and Events instead of actually fixing bugs

#

Like pls just optimize the game and squish some bugs

#

You make me want to play Fortnite

proud oracle
#

Game is kicking us out

#

There’s a big

night cloak
#

@dense hill Please be advised that, nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. We're volunteers for helping players who are facing various problems in game. And admins and moderators are only moderating and managing this Discord server. We're not Tencent employees. We just love to help. Please use in game customer support for any reports or feedbacks or suggestions. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. Debating about it in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

golden rampart
#

Then how can i play my old progress???
I contacted in their customer support no reply for weeks.
Is there any number where i can complain
I dont want this app
Let me download old one

proper dirge
#

@night cloak You are completely correct

#

Plus the contact servicr doesn't work

whole brook
#

@golden rampart you can download the global through other stores like aptoide but updating is a big hassle

golden rampart
#

@whole brook any direct link?
Or any phone number where i can contact tencent

whole brook
#

@golden rampart hmmm lemme check

night cloak
#

Like I've said, there is no possible way you can recover your account, @golden rampart.

whole brook
#

Lol i have both the version tho

#

You can dowload the other on but not through the app storw at least

#

Btw anyone who hasnt got battle coins from the bonus challenge ??

pure fractal
#

Can someone help me,
The game huds, I mean controls just don't appear while getting off the plane :/

#

@haughty cypress can help me please ;(

haughty cypress
#

nani

pure fractal
#

(┛◉Д◉)┛彡┻━┻

haughty cypress
#

first go to the temple and offer satan a peace offering, then in return for the game to work again, trade out your soul

pure fractal
#

No troll ;\

haughty cypress
#

or just click on the repair button

#

then just open settings and close it u nob 😤

whole brook
#

Lol

#

😂😂😅😅

pure fractal
#

:o

#

...

#

Thanks it worked @haughty cypress

night cloak
#

Is there no more support for emulator?

storm flumeBOT
#

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital sluice
leaden garden
#

Lmao...

#

I make a comment telling the truth and it gets deleted.

pure fractal
#

@leaden garden your Facebook is hacked
Tencent doesn't handle Facebook report cases

#

Try Facebook Customer support

fleet turtle
#

The lag is ridiculus

#

Is imposible drive

pure fractal
#

@fleet turtle it is, try repair and ensure your net connection is good

fleet turtle
#

Or rush enemies

#

@pure fractal i repair client and conection always

#

But not solve

pure fractal
#

Yea, sometimes it's the server side error to, the opponents having a bad connection etcetc

#

The fix you can do is only at the client side so far

fleet turtle
#

But is always

pure fractal
#

But even that's limited

fleet turtle
#

And when i see streamers or videos for gameplays never never look this lag

radiant sand
#

@fleet turtle that's a bug after this update

#

They might fix it soon

fleet turtle
#

@radiant sand yeah

#

I dont say other

radiant sand
#

I got 1mb update today

fleet turtle
#

When optimizacion real

#

Always lag and freezes

pure fractal
#

Still a lot to be done to stabilize the game

fleet turtle
#

Its imposible fight to the people with IPADS OR EMULATORS OR ALT DEVICE

#

With this lag

radiant sand
#

We cannot meaa mess with emulators

fleet turtle
#

Its for example

#

@pure fractal only created skins, but dont optimized the game

#

Jajaja

strong violet
#

Hello I’m new

leaden garden
#

@pure fractal thus is true but Facebook does not own pubg.. Facebook did not make pubg. I have done everything that I can. It's a joke.

pure fractal
#

Yep xD
I hope they get back to the technical improvement soon

strong violet
#

Need a teammate

pure fractal
#

@leaden garden ok lol 😅

fleet turtle
#

Pubg mobile is the best game for the world

pure fractal
fleet turtle
#

But dont optimaze

#

Never

#

Only skins

#

Dancing

#

And homosexualismos

#

Estoy hasta el nardo

leaden garden
#

Lol, I have been playing since day one. I know everything about the game. So don't try to make me look slow there bud.

#

@pure fractal

pure fractal
#

I was trying to help

#

:GWlulurdTomStare:

night cloak
#

😅

fleet turtle
#

@leaden garden isnt my think bro

night cloak
#

Can't wait for cod mobile

radiant sand
#

@leaden garden lol which season you started playing pubg

night cloak
#

So you guys are old players?

radiant sand
#

@fleet turtle that's true pubg is more concerned with dances ,skins , and most imp UC......

#

Every new update we don't find bugs fixed instead new bugs are added

fleet turtle
#

@radiant sand this is my problem with support client

leaden garden
#

@radiant sand since day one.. lol

night cloak
#

How long you guys have been playing the game??

#

Oh

radiant sand
#

@night cloak from season 2 or before

night cloak
#

I started since s4

#

Not along ago

fleet turtle
#

@radiant sand no bro...bug that only one shot?

#

Lag when appaer the red zone mesage

radiant sand
#

@fleet turtle biggest issue is graphics

fleet turtle
#

Lag in car, freeze

leaden garden
#

Literally I can give you my IGN and you can look me up.. But I can't play the account anymore because of some clown issues.

radiant sand
#

@fleet turtle even I am facing lag when I drive car

fleet turtle
#

For my the problem is the lag and freezing

night cloak
#

The only bugs me in the game is grass and doors

#

Especially the grass

radiant sand
#

@night cloak yeah doors get stuck

#

Never opens so easily

fleet turtle
#

Yeah

night cloak
#

I will come back to k.o if these bugs doesn't get fix next patch

radiant sand
#

@fleet turtle feel like breaking my phone when it lags

fleet turtle
#

The doors

#

Is other bug that appear in this updste

radiant sand
#

@night cloak pubg lite is coming soon

#

They are fixing all the issues in pubg lite

night cloak
#

@radiant sand I live in asia

radiant sand
#

Even me

night cloak
#

I'm not sure about that

#

It's been 1 year

fleet turtle
#

@radiant sand yeah, y focking conqueror and top kill ranking if my focking phone dont have lag jajajaja

#

I cannot play lite version

radiant sand
#

@fleet turtleit has not yet released globally

#

It's still beta version

night cloak
#

You need low specs to play the game

radiant sand
#

Can be played only in few countries

night cloak
#

1 GB ram

fleet turtle
#

But I cannot play

night cloak
#

That's the requirement

radiant sand
#

I have 4gb ram then to it lags

#

@night cloak minimum ram should be 2gb

night cloak
#

If you have more than 2 you can't login

fleet turtle
#

@night cloak yea

night cloak
#

"for fairplayreasons"

fleet turtle
#

I have 4

#

@night cloak its logical

radiant sand
#

But overall pubg is good

#

Than all games

fleet turtle
#

But this the ipads or emulators or device more strongers, shouldnt can play with the normal device

radiant sand
#

Even I am a emulator and mobile player

#

Only advantage mobile player has is gyro

fleet turtle
#

@radiant sand yeah but dont is the good game

#

@radiant sand ipad have gyroscope

#

Only emulator

#

Dont gyroscope

radiant sand
#

@fleet turtle but don't add emulator player in your squad

#

@fleet turtle only then you get matched with emulator

#

Because of one squad mistake emulators and mobile players get cross matched

#

Ok cya time to go bye

fleet turtle
#

@radiant sand more times i play in emulator server

dire coral
#

Heyy

#

Byee

#

I

#

C

#

I

#

Can

#

Spam

#

Now

night cloak
#

What's the meaning 500%

#

Higher chance of getting this item?

#

But i can't recieve this

#

Help

main axle
#

It's just higher chance

#

That doesn't mean u will get it for sure

placid shore
main axle
#

Very lucky

haughty cypress
#

@night cloak 500% multiplied by the original 0.3% is just 1.5% chance

night cloak
#

So, instead of actually fixing bugs/glitches you spend your money on pewdiepie to play your awful game 😆

merry sandal
#

It would be appreciated if you use this channel for what its meant for, @night cloak. Feel free to use #pubg-mobile or #chat for discussions.

hoary trail
#

just a suggestion that there should be 2 conqueror leader board,one for mobile players and 1 for emulator players.

modest plaza
#

I've been banned from the game when I tried to collect the gun jumped out of the plane, I was banned from the game.

#

Yardim lütfen

merry sandal
#

Noted, @hoary trail. Thank you. I will forward it to the higher ups.

#

As I already stated in #pubg-mobile, @modest plaza, please read FAQ 2.9 which is present in the #481198147478224896 channel. There is nothing else we can do.

hoary trail
#

@merry sandal ty❤️

stark oriole
#

Why were clothes removed from the Kar98k sniper war mode?

#

Does this also mean it doesn't count towards RP missions?

#

@night cloak mind clearing this for me?

#

Sorry for the ping.

night cloak
#

If RP missions include "any mode" in the title it should be fine. For war mode there were always same cloths from beginning, @stark oriole.

stark oriole
#

@night cloak but for the past almost 2 weeks we were given our regular clothes for the Kar98k war mode.

night cloak
#

Should an lg q6 have crashes with the latest update?

#

Or anyone else for that matter having issues with crashes after update?

#

I don't think so, @stark oriole. It might be bug then.

stark oriole
#

Strange.

#

We thought they added it with the zombie update.

night cloak
#

@night cloak can we hit up someone who can deal with hacking

#

In game

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Please read it.

stark oriole
#

@night cloak sorry I keep bothering ya, just one last question, regarding this week's RP mission : kill 15 enemies in a single match, does that count in war mode as well?

neon patio
#

@stark oriole Warmode does not contribute to any missions or achievements, unless it's specifically mentioned.

stark oriole
#

Cause last week there was the kill 10 enemies challenge, I tried the AR war and got 12 kills but it didn't count, then I did a Kar98k war (when the clothes were still there) and I got 11 kills and the misuson was completed.

night cloak
#

But ppl been reporting this guy since s4 and the clan for hacking and nothing has happen to them

stark oriole
#

So was that just a bug with the Kar98k war?

night cloak
#

Maybe.

neon patio
#

@stark oriole It's possible the kar98 mission was for warmode.

night cloak
#

Now his top leaderboard

neon patio
#

@night cloak All reports of "hackers" will need to be made in-game.

stark oriole
#

It wasn't the Kar98k mission, it was the kill 10 enemies mission. The weird thing is when the bug for the Kar98k war ( in which the clothes are there) counted for missions, like the lvl 3 back pack and the fist kills.

#

I'm guessing that was just a bug then?

neon patio
#

@stark oriole I'm not entirely sure what exact mission your referring to so it's hard to say if it's a bug or not.

stark oriole
#

The RP missions : kill 10 enemies in a single match, kill 3 enemies with fist, get a lvl 3 backpack in 10 matches.

#

I finished them all in the Kar98k war mode when we got clothes.

#

Now it's not working, which is why I was wondering why.

neon patio
#

Yea, you'll need to play classic most likely, unless said otherwise.

stark oriole
#

So this was just a bug?

#

That sucks. :cri:

night cloak
#

Most missions have to be completed in classic mode.

stark oriole
#

I understand, just wanted to say that while the bug was there in the Kar98k war mode, missions could be completed there.

night cloak
#

That might be bug.

stark oriole
#

That's what I thought oh well, gonna miss that one.

haughty cypress
#

no dont report plis, kill 15 people in one classic match is cancerous, leave this bug ALONE

hollow hemlock
#

I need help

#

I had a question

haughty cypress
#

math homework too hard? @hollow hemlock

hollow hemlock
#

If is use Bigfoot companion app will my pubg account get banned