#questions

1 messages · Page 364 of 1

tardy ocean
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It only goes up if I play a match in eu

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That’s in FFP

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In ttp I’m platinum

night cloak
#

Maybe ur fpp rank is higher in europe @tardy ocean

tardy ocean
#

@night cloak shows the same thing if I click on seasons

night cloak
#

What's your ign

#

Lemme check

tardy ocean
#

How do I fix that

night cloak
#

@tardy ocean You're silver in fpp NA, so you need to be higher than gold iv in NA for it to increase

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@tardy ocean Give bob your ign. He'll check it for you.

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It says "Tier displayed is highest out of all servers"

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@tardy ocean

tardy ocean
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ProAshton247

night cloak
tardy ocean
#

Okay

vague ingot
#

Wht the fk is this!!!

night cloak
#

@vague ingot Bug

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@vague ingot I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

vague ingot
#

Lol😁😂😂

night cloak
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Don't shoot at it though @vague ingot

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People say that they've been banned cuz of shooting it

vague ingot
#

✌🏻✌🏻

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Oh dont worry i have a vedio proof

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Thanks btw

spring void
#

Can i no longer register for bc to uc tournament?

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India tournament?

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It says registration is full

dire radish
#

@half kayak that pretty invisible

tardy ocean
grim grotto
tardy ocean
wispy valve
tardy ocean
#

My rank gets low of that

night cloak
#

@wispy valve Once you play Vietnamese version, you can no longer play global version. Download the Vietnamese version from pubgm.zing.vn

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@grim grotto It won't fill the full screen. Maybe in future updates.

tardy ocean
#

So he has to make a new account

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@night cloak

wispy valve
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But the problem is someone scammed the account and now i can not login to global. Inever used vietnamese version. The person who scammed me maybe he did

tardy ocean
#

To play global

night cloak
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@tardy ocean Ik. But he can play his existing account in Vietnam version.

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@wispy valve Unfortunate.

tardy ocean
#

Okay

chilly stump
#

I need a stuuf to help me please my pubg acoount was hack and the hacker keep coming in and out my account

wispy valve
#

@night cloakis any support email who deal with this problems?

grim grotto
#

@night cloak it was working fine a few months ago.. someone messed with that ffff

spring void
#

What is this new tournament ? Registration fills within half a minute

night cloak
#

@chilly stump May I know which social media accounts are connected to your game account?

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@wispy valve Unfortunately no. However you still can contact customer support in game by logging in with Guest.

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@grim grotto It was okay with Android 8.0 I guess. After Android 9.0 people are experiencing issues. There could be other reasons too.

wispy valve
#

@night cloaki found thesupport team so email sent for them

night cloak
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@wispy valve Good luck.

zenith dove
#

hi, how do i win skull tokens?

night cloak
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@zenith dove You buy them.

zenith dove
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but i have 2 in inventory and never bought them

grim grotto
#

@night cloak thanks. I hope this will be fixed in future....

night cloak
#

@zenith dove Maybe those are from events.

charred nexus
#

When are they going to add to bp to uc converter because i have 4millon bp waiting for them to add this so it can be useful

zenith dove
#

yes maybe, so can i get more from events and which events? Zombie event?

devout arrow
#

where to report bug for pubg mobile in discord

chilly stump
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@night cloak I log in facebook

night cloak
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@chilly stump Go to Facebook and change your password.

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@devout arrow You'll need to report in game.

zenith dove
#

@night cloak is that your real photo of yourself in your ava pic?

haughty cypress
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@charred nexus you need to pay for subscription to convert bp to uc apparently

night cloak
#

@charred nexus I guess that's something never gonna happen.

devout arrow
#

my bug not possible in in game

chilly stump
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@night cloak I changed and everything but he still in my account playing

night cloak
#

@zenith dove That's off topic. Please stay on topic. We've a #chat too.

zenith dove
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ok

devout arrow
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I will put my bug video in YouTube will you help me solve it

charred nexus
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@haughty cypress where does it show this?did they add it yet?

night cloak
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@chilly stump Can you show me a screenshot of the social media accounts you added in your game? It can be found in game settings.

haughty cypress
#

@charred nexus at least on chinese version, you gotta pay

night cloak
#

@devout arrow Just send the video link to support in game.

devout arrow
#

ok in game report

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I cannot use 4 finger claw only 3 I check my mobile touch screen its working but not in game

chilly stump
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@night cloak

charred nexus
#

No but i am saying thats not how on my game it shows thes

night cloak
#

@chilly stump Who's Google play account is that?

chilly stump
#

mine

night cloak
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@chilly stump Please tap on customer support on bottom left and tell them, you account was compromised and ask them to log you out in every devices. That will help.

chilly stump
#

ok

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I asked

frosty glacier
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I have a problem of rendering when I land the the ground and the building are not rendering and I need help for this cuz it doesn't render at the same time it froze

night cloak
#

@frosty glacier A few people are having issues with it. Hope they'll introduce a fix.

frosty glacier
#

But I need to rank up

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I got no other games to play

solemn dock
#

@night cloak Can you tell how can i gift UC.Can i use his account and buy for him or is there any website which supports in canada? Or can he in india buy using 10$ gift card

night cloak
#

@solemn dock You can log into your friends account and buy UC for him. And I've already mentioned about midasbuy.com If Canada is not listed there, you've no other choice. Also you can PayPal him/her the money to buy UC. As well as send gift cards. But he'll need to use a Canada VPN for redeeming the gift card code.

solemn dock
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@night cloak but vpn not allowed

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It can be bannable

steady valley
#

What happend with the Crew Challenge?

night cloak
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@solemn dock There's no mention that it's not allowed. However, they'll redeem the code into their google play account, not in game. After redeeming the code, it's up to them whether they plan to use vpn or not.

viral fable
#

I need help

night cloak
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@steady valley It was ended I suppose.

viral fable
#

I got 2 place in India bonus challenge but no reward is showing

night cloak
#

@viral fable Aloha! How can I help you?

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@viral fable Just wait and see what happens. We don't know about it. Or you might wanna ask in your local community server, can be found in #481199117381533716.

solemn dock
#

@night cloak thanks for the help

steady valley
#

@night cloak When does it start again?

night cloak
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@steady valley There's no information.

normal fulcrum
#

@night cloak Can I register again in India Bonus?

steady valley
#

@night cloak thanks for the help

night cloak
#

@normal fulcrum No idea.

normal fulcrum
#

No one answers in Pubg Mobile India server 😂 😂

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@viral fable Reason why rewards are not shown is given on Event Page. Read Help page completely

grizzled lark
#

@normal fulcrum, I don't think you can register again.

normal fulcrum
#

@grizzled lark I still have that Bonus coupon 😅😅

night cloak
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@normal fulcrum It's a glitch.

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I can't get it open aswell 😂

normal fulcrum
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@night cloak Pardon??

night cloak
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The event glitch.

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Oh wait nvm i get it now..

normal fulcrum
#

@night cloak Well I got my rewards right after match. Wish they ban players who team up in game

night cloak
#

Which one did yoi register for?

normal fulcrum
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@night cloak Expert

open fog
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I have battle points but I can't redeem it for ticket.
As in the web it's showing 0 battle points

night cloak
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Cool

normal fulcrum
#

@night cloak The damn soul members teamed up for win.

open fog
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I have battle points but I can't redeem it for ticket.
As in the web it's showing 0 battle points

normal fulcrum
#

@open fog Wait

night cloak
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Haha

normal fulcrum
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Is it 0 or you have someone?

night cloak
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The clan that Mortal owns?

normal fulcrum
#

@night cloak Yup.

night cloak
#

Hmm then we should contact a Staff member

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But i think it doesn't say teaming isn't allowed 🤔

open fog
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I have 900 battle points from 2 expert matches, in India event it shows points but when I open it shows 0 BC

normal fulcrum
#

@night cloak But if they are from same clan and they team up than others will have disadvantage

night cloak
#

RIP i have 0 😂

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Ye that to be noted

normal fulcrum
#

@open fog It will be updated at 10 am IST every Thursday. Every info is there on Event Page. Read Help section

open fog
#

So I can't redeem till next week?

normal fulcrum
#

@open fog Yup. You need to wait till next week

night cloak
#

Can you register in all 3 matches? (Novice/medium/pro)

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No only 1 @night cloak

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Then the registration will open again.

normal fulcrum
#

@night cloak Now that's relaxing. Thanks BAE 😁😁

open fog
#

Have anyone redeemed anything?

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Till now?

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Except for free 100 pts

normal fulcrum
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@open fog You need to asked that on Indian server as there will be more Indians than here

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@night cloak I can dm you ss of everything given in game

night cloak
#

Me to me to @normal fulcrum

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I need free stuff

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@normal fulcrum Dw I'm getting information from community team.

normal fulcrum
#

@night cloak Ok bro

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@night cloak Oohh. Yea I know that. Just wrote wrong. Sorry bae

gleaming abyss
#

@night cloakso this event is for Indians only? Like every other good event?

mortal patrol
#

What is this?

normal fulcrum
#

@gleaming abyss Yes for Indians only

night cloak
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@gleaming abyss Mostly.

gleaming abyss
#

Sad -_-

night cloak
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I heard people from Sri Lanka and Pakistan have this India series too. Let's say, south Asia.

gleaming abyss
#

I also have it but i cant play it

normal fulcrum
#

@night cloak Maybe coz they get connected to Indian servers more

gleaming abyss
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@normal fulcrumnot really people from pakistan play on europe cuz due to some unknown reason they get high ping on asia

normal fulcrum
#

@gleaming abyss Oohh.

gleaming abyss
#

@normal fulcrumwhen does the registeration open for that event

night cloak
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No ETA.

gleaming abyss
#

Alright

raw cradle
#

Where did you guys see the progress for vaccines collection?

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And the new update says there’s new title #1/100

vital sluice
#

India series is a different tournament which is almost done and finals are coming up soon.
India bonus challenge is different one and is available to Indians as mentioned in the events name "India Bonus Event". It's registration time and date is random and will have a timer before it starts with registration also.

grave stone
#

@vital sluice yes....

normal fulcrum
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@gleaming abyss It has started. 1 match in every hour

grim grotto
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Hello, I'm trying to earn the commando title and sometimes I accidentally pickup a helmet/vest/backpack. Is that match considered as a commando one if I unequip it and finish the match?

gleaming abyss
#

Oh can i just play it?

normal fulcrum
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@gleaming abyss Not sure

raw cradle
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@grim grotto no, once picked up. You wont get it

mortal patrol
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what is this

grave stone
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Indian series final is on March 10th

vital sluice
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@mortal patrol it's just a visual glitch ,does nothing at the moment.

limber hornet
#

hello i have problem in my mic

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how i can fix it

vital sluice
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@gleaming abyss that event runs till March 3 and you can play the events if you have enough battle points / UC for registering for a game.

limber hornet
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@vital sluice do you know how to fix this problem?

vital sluice
#

What's the issue, @limber hornet?

night cloak
#

Hi

limber hornet
#

my microphone is not enable in the game

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i test it in discord and soo many programs

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just in pubg not enable

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how?

normal fulcrum
#

@limber hornet Your device?

limber hornet
#

laptop

storm flumeBOT
#

Hello, @limber hornet!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital sluice
#

Feel free to use #emulator-support for emulator issues , emulator staff will assist you there, @limber hornet.

night cloak
#

@grim grotto no, it won't give you the title as the achievement itself tells you not to even pick them up :)

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@night cloak Try clearing your ram and lowering down your settings. Also enable the "Auto Adjust Graphics" option so it'll automatically change your FPS Rate / Graphics when your game fluctuates.

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If that doesn't help then restart game, and if that doesn't then contact customer support through Settings!

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@night cloak i have 3g free space on RAM memory

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How much RAM does your phone have?

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Alright then let me try

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@night cloak 6g

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Yes, try.

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It may be a temporary lag problem.

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Try the above :)

unique steeple
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Make a rule like.. No one can be prone for more than 20 seconds

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I'm tired of snakes

forest kindle
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😝 😝

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LoL

night cloak
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@unique steeple Snaking is part of game. It's a camping tactic. Learn to detect people prone. And improve yourself.

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nah i have better tip

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just stop play the game. best way to do it

unique steeple
#

I cannot kill more than 3 people in 1 spray

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Especially when they are proning

night cloak
#

yeah

unique steeple
#

With no recoil whatsoever

night cloak
#

delete the game

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@unique steeple Refrain from jokes in this chat. #questions is for PUBG support and not for what you said. Many people kill snakes and snakes are a part / feature of game.

unique steeple
#

@night cloak I'm addicted

night cloak
#

You actually can jump and shoot. It's easy because, it's hard for snakes to shoot moving players. Anyway, it's a support channel. If you don't have any other concern, move to #chat

forest kindle
#

Acid then why are you on pubg discord delete it too @night cloak

night cloak
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@unique steeple lool

unique steeple
#

Also why does the door not open

night cloak
#

@forest kindle nah i just want to talk with pubg community

forest kindle
#

None of the fan can delete pubg

night cloak
#

Because either you set it to Manual or your ping is too high.

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veldplays @night cloak

unique steeple
#

@night cloakits on auto I've 30 ping

night cloak
#

its not u on prof pic

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fake

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@night cloak

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What?

forest kindle
#

@night cloakno... Not about ping it's bug in newest update... Doors opens so latee

night cloak
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ur prof pic on discord is fake

unique steeple
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@forest kindleyup

night cloak
#

@unique steeple The door opening is bug. And it will be fixed in coming updates.

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Who are you to question it? @night cloak

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And that's me.

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@night cloak you and no thats streamer

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Please move to #chat for off topic.

unique steeple
#

And my last question.. Does the anti cheat work

night cloak
#

no it doesn't

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If you have a problem with my picture, simply block me.

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@night cloak @night cloak #chat

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yoj can buy hack and hack ez

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ok sorry

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I'm not the one who started. @night cloak

unique steeple
#

We don't know if the reported person is banned or not

forest kindle
#

Even my ping is good enough still sometimes have to wait for seconds for the door to open

unique steeple
#

In every 7 or 8 games some cheater kills me through walls

night cloak
#

Same happens to me @forest kindle. Use windows i guess 😂

unique steeple
#

And those Asians especially Indians always tries to kill me

forest kindle
#

@night cloakyeah good Idea...

night cloak
#

i mean

unique steeple
#

I'm tired of reporting

night cloak
#

@unique steeple click the report button and select the Hacking / Cheating option.

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they are playing on emulator

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they re not cheating

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thats why they are sogud

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@unique steeple It works and people are getting banned. And the developers are trying to improve itself because there are new exploits coming every once in a while, so be patience with the developers and try to understand that they don't want u to have a bad experience.

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Emulator players only get matched with Emulators.

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no

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i played with emulator in team

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Only if you have a Emulator guy in your team.

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Otherwise mobile players play with mobile only.

unique steeple
#

@night cloakI hope they will.. Coz in July a tough competetor is coming..

night cloak
#

lol

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@unique steeple I hope too as well. Is there anything else I can help you with?

unique steeple
#

@night cloaknot right now thank you

night cloak
#

You're welcome. Should you have any other questions, concerns or inquiries, do not hesitate to contact us back.

#

hahahaha @night cloak

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@night cloak #chat please.

unique steeple
#

Plzz look into this

night cloak
#

sorry i go afk bye have a good time

#

@neon patio @lime juniper

#

No hacking videos.

#

It'll get you banned here aswell as in PUBG.

unique steeple
#

Someone's giving cheat to everyone

night cloak
#

Isn't that channel yours?

unique steeple
#

@night cloak it's not mine

night cloak
#

Then aswell don't share it.

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The link was deleted I suppose, I didn't get to see. It's just your discord cache.

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You're sharing a thing and at the last you're like hackers kill me everytime.

lime juniper
#

Is there a problem?

proud oasis
#

Where is the "Acitivity" section in game @lime juniper

unique steeple
#

@night cloakI don't cheat

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Ever

lime juniper
#

I am afraid I do not remember, @proud oasis. Maybe someone else here can assist.

night cloak
#

Someone posted a video regarding hacking in pubg.

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@proud oasis Did you mean career results?

lime juniper
#

Do not send any other videos or links here, @unique steeple.

unique steeple
#

These are the people giving cheats to everyone in the name of educational purposes

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@lime juniperI won't

proud oasis
#

@night cloak no in #news. They say there's a section called

coral blade
#

Why are not battle coins increasin in redeem page

proud oasis
#

Activity

forest kindle
#

Yeah

proud oasis
#

@coral blade because they are useless

forest kindle
#

How we can get battle coina

night cloak
#

@proud oasis That should be next to the missions tab, on bottom right.

grave stone
#

@coral blade check rules and terms.... They get added up on Thursday morning

wheat star
#

help me ban?

vague fog
#

Lmao

night cloak
#

@wheat star Can you be more specific?

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@wheat star please cooperate on what happened?

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@vague fog Aloha! How can I help you?

vague fog
#

Hackers

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I reported too

night cloak
#

@vague fog It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

vague fog
#

Alright

forest kindle
#

@night cloak are you still in crown?

#

🤔

night cloak
#

@forest kindle I'm. Do you need help?

forest kindle
#

Yeah I do

soft willow
#

Can u plzz promote this

forest kindle
#

But no one helping

wispy matrix
#

no promos allowed

night cloak
#

@soft willow You'll need 1K subs in your channel to promote your PUBGM videos.

wheat star
#

@night cloak banned from playing the game. help.

night cloak
#

@CYCLOPS刁TOUFIQ#3076 Please dont promote your channel. Go to #481199256187699215 to share your videos.

#

@wheat star I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

#

@wheat star Why were you banned?

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@forest kindle What's your concern? Can you be more specific?

wheat star
#

@night cloak I do not know that

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@night cloak I've been banned for ten years.

night cloak
#

@wheat star Then probably you got false banned. Please contact a moderator personally or use customer support in order to proceed for an unban. Don't worry, You won't be banned if you didn't do a illegal activity.

#

That's what they mainly do. It should say You're banned from the game. Your ban expires on 2029.

wheat star
#

@night cloak which moderator can I contact?

grave stone
#

They just say simply.....
Play after 10 years lol

night cloak
#

Anyone @wheat star

#

Probably the ones with Purple / pink colour

wheat star
#

@night cloak thanks

night cloak
#

Before that try using the Ingame customer chat.

#

@wheat star Please contact in game customer support. Mods/Admins here cannot help you.

wheat star
#

@night cloak ok

calm hollow
#

Excessive render lag

night cloak
#

No no, your device @calm hollow

wispy matrix
#

why

thorn brook
#

sorry wrong channel

raw cradle
#

How do you get the vaccinator title? Is it permanent?

little forum
#

@raw cradleit is temporary for 30 days

gloomy olive
#

@night cloak Just came across your message about the notification bar - I have the exact same issue playing claw on my S8. Would love to know a solution if you ever find one.

wispy matrix
#

@raw cradle you can get that title by spending syringes you get for completing challenges

raw cradle
#

@wispy matrix how bout the #1/100 title that said in the update?

slate forge
#

I have wasted lots of time and money on this game please help me get my account back

wispy matrix
#

sorry to say this, but staffs here cant unban your account. they only moderate this server and has no link to tencent. however, you can file claim in game

slate forge
#

I did

#

They replied they will look into it

#

But it's been 1 day after they said that and there has been no reply

wispy matrix
#

well, it usually takes 1-2 months for the reply

slate forge
#

WTF!!!

#

😭😭😭

#

How could they ban me for 10 years without me violating any of their ToS? It's so unfair

wispy matrix
#

yea

#

ok

#

kay

night cloak
#

Bans issued are fair, @slate forge. As much as we would like to help, we do not have any association with the game whatsoever, hence we can't do anything about your suspension. We strongly recommend you contact customer service for further enquiries.

Apologies for any inconvenience caused.

slate forge
#

@night cloak k

charred nexus
haughty cypress
#

why did u go to customer service in the first place lol

gleaming abyss
#

@charred nexus you probably have wrong age entered in Registeration

plucky basin
#

there i can report on player with cheat? here video, private youtube, 20 seconds

atomic coral
#

@plucky basin you have to report ingame.

plucky basin
#

This have not result. I have a video where you can see how the sight with the use of aim jumps to another building where there is a person, but it is not visible. This is not the first time I often throw a report at him, it feels like the button in the game is purely to make visibility.

wispy matrix
silk vortex
storm flumeBOT
#

Hello, @plucky basin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

silk vortex
#

@modern gale

final rain
#

i joined pubgm india bonus challenge into expert mode by payting 30 UC that was the fees and then i joined the room 9 minutes before and then room didnt start what to do now i paid 30 UC for just noting wow

silk vortex
#

@final rain There were Emulator players in the India Bonus Challenge

night cloak
#

We don't have information about the challenge.Please contact official pubgm india server from #481199117381533716 , @silk vortex.

final rain
#

how about be i lost the UC for nothing i paid for nothing i went to the room joined in and it was there only for nxt 15 minutes

#

and room never started i asked it in india server they are saying this room is hosted by tencent they dont have control over rooms

night cloak
#

@final rain If you encounter such issues next time, please take a screenshot showing time and send that to support in game.

supple elk
#

I have 1180 coins ,still I m not able to reedem, it says u don't have any

#

@night cloak

#

@silk vortex yes I played too, got 2nd and 1180coins

vital wraith
#

Emulators allowed for Indian bonus challenge ???

haughty cypress
#

Apparently so

lapis apex
#

Hello

brittle lake
#

Fix the 3 seater tencent

#

it literally just killed me for pressing drive

storm flumeBOT
#

Hello, @brittle lake!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

vital sluice
#

@supple elk it will be updated everyday by 10:00 am .

crisp canopy
#

Since the day before yesterday, I have only started the game on VPN, can you tell me what to do ??

I live in the Crimea with friends as well

glass plinth
#

Okay I just had full health, got out of a barely moving car and died from fall

night cloak
#

@crisp canopy May I know what is your problem?

night cloak
#

@glass plinth That's normal apparently. I hope you reported in game.

glass plinth
#

Yep

warped thorn
#

I had Issue with a bus in malamar

night cloak
#

@warped thorn I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

warped thorn
#

I did report

night cloak
#

Good 👍

warped thorn
#

Idk how but when I enter a bus to get to the safe zone but I had no Vehicle controls

night cloak
#

If this ever happens again, have your teammates nade you @warped thorn

warped thorn
#

Ok bob

gleaming abyss
#

Yup that's the only solution to that problem for now

supple elk
#

@vital sluice oh , and when the next match will start?

#

I m seeing registration is closed and registered

#

Got it

#

10min

upper void
#

Why I can use gyroscope in games like TTR but cant use it in PUBGM?

night cloak
#

@upper void You actually can, what's your device?

upper void
#

Samsung J7

night cloak
#

@upper void Samsung J7 doesn't have a gyro sensor.

upper void
#

It might be rotation? @night cloak

night cloak
#

@upper void Other games are using your compass and accelerometer sensor to make an artificial gyro mode. It's actually not gyro, but it gives a feel of gyro. But PUBGM requires dedicated gyro hardware.

idle violet
#

Hey guyz, everytime i restart my game while being in the car or even randomly enter a car sometimes it gets bugged which prevents me from exiting and/or driving the vehicle which is really annoying. I have tried restarting the game repairing the client but nothing's working out for me soo.. HELP ME!

#

@everyone

wispy matrix
#

you can get out if you tell your teammates to nade you

#

its a temporary fix

#

however u can always report the issue in game. refer to #481198147478224896 5.2 for bug reports.

tardy ocean
#

@lime juniper Question so basically my mic is always off how can I keep it active when I join game so I can everytime

dusty wren
#

What make you banned or warned in the game ?

lime juniper
#

It is disabled by default, I believe, @tardy ocean. I am not sure, as I never use it myself.

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @dusty wren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tardy ocean
#

Okay

river turret
#

So I had 420 Battle Coins after playing a match of India thingy and now I spent 100 Battle coins on a voucher and it says I have 0 Battle coins left in the battle coin shop ;-;

#

But I still have 320 left

#

And another thing the pubg shop doesn’t open in an IOS device I had to switch from my IOS to android to buy this ;-;

night cloak
#

@night cloak please check on to the matter above

#

@river turret The Battle coins will be updated everyday at 10 am. And its working fine on iOS as one of my friends were able to open it and provide information.

tardy ocean
#

@lime juniper didn’t they used to be an option to enable mic or voice in here

#

When PUBG came out

lime juniper
#

I am not sure. Never used microphone during matches myself.

tardy ocean
#

Okay

night cloak
#

@tardy ocean Not sure, but you can just do it in match.

tardy ocean
#

@night cloak sometime when I invite friends and want to talk to them before the match

#

Starts

#

Or when people invite me

night cloak
#

@tardy ocean There's a mic on/off option on lobby too.

tardy ocean
#

Okay maybe that’s what I saw then @night cloak

#

Lol

#

We’re about is that @night cloak

night cloak
#

@tardy ocean Once you invite a friend, it will be there on bottom right.

tardy ocean
#

Okay thx

night cloak
#

@lime juniper are u listening to play by jax

lime juniper
#

That goes to #chat. Thank you.

river turret
dusty wren
#

Hello guys
My friend while he was playing his match suddenly the game stop .
He restart the game and log in he found that his account's rank restarted and became bronze .
He didn't use any kind of cheats and he could login to his account but the rank stills bronze
So what should he do ?

night cloak
#

@river turret Tap on the share icon on bottom right and see if you can open it in Safari.

#

@dusty wren May I know his ign?

dusty wren
#

@night cloak
Sorry but what is ign?

night cloak
#

In game name.

dusty wren
#

I have the I'd

pulsar prism
#

@river turret same thing happening for me ;-;

dusty wren
#

His name is
غامبول

night cloak
#

Send here and I'll take a look.

river turret
#

Safari no work ;-;

dusty wren
#

Wait

river turret
#

@pulsar prism I feel you ;-;

dusty wren
#

5360229872

#

Here this @night cloak

night cloak
#

@river turret Are you using mobile data?

river turret
#

No WiFi

dusty wren
#

He plays emulator

night cloak
#

@river turret Try switching to mobile data and try to open the page.

river turret
#

Ok

night cloak
#

@dusty wren Tell your friend to send a screenshot of his "career results"

#

hope

#

why u online 24/7

river turret
#

Still no work ;-;

dusty wren
#

@night cloak

night cloak
#

@river turret what's the problem

river turret
#

The new India thing came and the pubg shop where you redeem stuff is not loading

#

On iOS

night cloak
#

delete cache

pulsar prism
#

Same for me

night cloak
#

and force stop game

topaz sable
#

help

night cloak
#

it should worj

#

@topaz sable delete cache

#

and try againn

pulsar prism
#

I tried to open that page in guest acc and it worked but not working in my main acc

night cloak
#

i told u

topaz sable
#

I'll try

night cloak
#

delete cache

river turret
#

:OO

night cloak
#

kk

pulsar prism
#

U can’t delete cache in iOS

night cloak
#

ok if u use ios

river turret
#

;-;

night cloak
#

open game and while its loading click on the wrench tool

pulsar prism
#

I tried repair

night cloak
#

to repair all issues

pulsar prism
#

Already did

night cloak
#

@dusty wren That's a new bug 🤔
Tell your friend to do "client repair" which can be found in login screen. Meanwhile let me report it.

#

@night cloak this game has lot of bugs

#

sometimes not even playable

river turret
#

Lol

night cloak
#

brih

dusty wren
#

@night cloak
Ok thanks

night cloak
#

@night cloak Unfortunately, yes.

#

sad

#

why u work for pubg

river turret
#

;-;

night cloak
#

if u agree with ke

#

me

#

No no, I'm just a normal user like you. We're all volunteers here.

#

oh kk

pulsar prism
#

@night cloak so u was gonna help about the bug?

night cloak
#

@pulsar prism Please Switch your internet (from WiFi to mobile data or vice versa) and see if that works. It's so new that we've no possible solution for it, you'll have to try a few steps.

pulsar prism
#

Did

#

Still nothing

river turret
#

Same here I also tried ;-;

topaz sable
#

@Acid.#2148 still didn't worl

#

work*

pulsar prism
#

But that page is working fine in other account not just on my main

night cloak
#

Then you'll just have to wait or contact support in game.

pulsar prism
#

Oh ok ty

river turret
#

Ok

topaz sable
#

@night cloak help me

night cloak
#

@topaz sable May I know the device you're using?

topaz sable
#

it's uh..

#

OALE X2

night cloak
#

Let me check, hold on.

#

@topaz sable Unfortunately, your device doesn't have the minimum specs to run the game. You'll have to upgrade your phone in order to play the game.

topaz sable
#

then buy me a phone

#

that's stupid

river turret
#

Lol

night cloak
#

The developers are developing a new PUBG Mobile lite version. It is under beta phase. Once it is out globally, you can play that game @topaz sable

topaz sable
#

._.

#

welp

#

rip

#

ty anyway

night cloak
#

You're welcome.

mental needle
#

Will you improve the « Moonlight » mode ? It’s too much dark

steady valley
desert vapor
#

An i sign

#

Stands for information

steady valley
#

If i click to it nothing happens

night cloak
#

@mental needle The map is still in beta, so yeah, there are possibilities.

#

@steady valley No information regarding that.

#

@night cloak are u paid to help people?

gloomy olive
#

I got the information icon after a game where I'd exited after being on the plane. Did you do anything similar? Possibly it's a warning about bad beheaviour? @steady valley

night cloak
#

@night cloak Absolutely not, I'm just a normal user like you.

candid finch
#

game of the year

gleaming abyss
#

Report bugs ingame @candid finch

night cloak
#

@candid finch It happens because of bad internet. Get some good internet and you'll rock, trust me.

candid finch
#

😂 😂 fact that you actually blaming my internet

night cloak
#

Yes, looking at the ping (300+) I couldn't blame the game.

candid finch
#

@night cloak thats the best ping i can get.. i live far from a server

#

and its actually 276ms btw

half kayak
#

People make a big fuss out of 250 ping when im here getting wins in 300+ ping.

night cloak
#

@candid finch If you've pings like that, try to stay away from corners/high places. Desync can cause server to think that you've fell from high grounds. There's unfortunately no fix.

loud kite
#

Please fix the hacker situation for emulator

night cloak
#

@half kayak I got wins with 500 pings, beat that 😎

#

@loud kite It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

vast lion
#

Have you noticed better game performance over the past several days? I think I have had less lag...

loud kite
#

I have, but it’s ridiculous that I’m pushing for conquerer and losing point because of this

#

I’m a mobile player playing with pc players

candid finch
#

@night cloak dude ive been playing sincr the game came out.. and had the same ping.. i rever had any of these problems.. game literally got worse with every update its a fact.. a lot of people will agree with me

night cloak
#

@candid finch You're actually right. I just stated a fact for why the server thought you fell from high grounds. Everything has a reason.

candid finch
#

yeah true

#

but i mean pubg pc managed to lower their desync problems why cant the mobile version?

umbral kiln
#

hello there

#

any admin there ?

tardy ocean
#

When is PUBG mobile gonna fix the connection problems

modern gale
#

Hello, how can we help you? @umbral kiln

#

Developers are working on it, thank you for your patience. @tardy ocean

tardy ocean
#

Okay

umbral kiln
#

can you unbanned me ?

modern gale
#

No, we can't unban. @umbral kiln

umbral kiln
#

why ?

#

it`s 2 months ban

modern gale
#

All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:

  • 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
  • 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
umbral kiln
#

i just used old version of the game :/

tardy ocean
#

@umbral kiln you won’t be able to play using the old version anyways

#

Ingame says coustomer services

modern gale
#

Do not clutter this channel please. @umbral kiln

#

Just contact via ingame.

umbral kiln
#

sure sorry

feral nymph
silk hamlet
#

@feral nymph u will only get socks

feral nymph
#

I don’t care I want my socks x10

feral nymph
#

where has it gone please (look higher ☝️)

night cloak
#

Yes, again...

hot schooner
storm flumeBOT
#

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lavish yarrow
#

Are servers also unstable for you guys?

#

I've been playing and every 1 minute or so it spikes from 60ms to 500ms and it takes about 4 seconds before it comes back to normal....tencent should get more or better servers.

gleaming abyss
#

@lavish yarrowwhat can i help you with?

fossil yew
#

I got a ban because I'm close WiFi and open data mobile in Game .
Does that make sense?

lavish yarrow
#

I just wanted to ask if the ping problems are from the game or is it my wifi?

#

It's been going up amd down constantly

fossil yew
#

Yes problem in WiFi So I open data phone

chilly stump
#

@night cloak please infrom pubg mobile customer service to do it quick cause the hacker is still not log out

gleaming abyss
#

@lavish yarrowits mostly due to bad intenet but server load can also cause this

#

@fossil yew contact ingame support for ban related queries

fossil yew
#

what should I do ,?
I talk to a customer service reply to me.
Hi there, we will pass your information to our team to check on your account, and get back to you once we verify your account status. Please expect some delay because we're experiencing high ticket volume.

Thank you for being patient with us!.

This reply is 2 days ago

night cloak
#

You'll have to wait longer for their reply, @fossil yew.

fossil yew
#

@night cloak okay 😑

night cloak
#

There is no need for unnecessary comments, @proud oasis.

young delta
#

what is vehicle lottery?

stiff cloud
#

How to disable shadow

tardy ocean
#

This game is to unplayable

#

I was out of the blue circle a mile away and poof it teleports me back in the blue zone

#

I had full health and then health on 20%

#

They need to fix this quickly

steady bluff
#

Why are emulator players coming in Bonus India Challenge room. Its cheating they always win. There were total 44 players in my room out of which 28 emulators. Please make other room for them.

#

@tardy ocean your ping is high

#

Kindly switch to better internet connection.

tardy ocean
#

@steady bluff nope my WiFi is good it’s PUBG it was better before this update

steady bluff
#

@tardy ocean me too

tardy ocean
#

This update killed this game I can’t play one match with out server time led

steady bluff
#

@tardy ocean are u emulator?

tardy ocean
#

No

steady bluff
#

@tardy ocean i had the same problem yesterday and was demoted from crown 1 to crown 2. Lost about 2 matches due to the server error.

cosmic gazelle
#

Ping the clan recruitment Link of FAQ please

steady bluff
forest pawn
#

because they put the event to spend uc to this date, I spent the uc when the roulette was and I have no progress in the event

#

If are bad writed, i use the Google traductor down i writed in spanish

steady bluff
#

@forest pawn Hmmm.... 🤔 🤔

night cloak
#

So I tossed a grenade and it bounced of a zombie rolled into a room opposite my team blew up the hole damn house killing everything inside then it says I was reported when I have proof none of them reported me

steady bluff
#

@night cloak Either your friends are lying to you that they didn't reported you or pubg anti-ban has done it itself

forest pawn
#

If there's bad writed i write in spanish

night cloak
#

I wasnt banned

forest pawn
#

How i can get the event progress. i mean this event

night cloak
#

@steady bluff also how does a grenade kill 4 people all away from.it

forest pawn
night cloak
#

Just a quick question does gfx tool cause a banned for ur account?

forest pawn
#

Yes

#

I use it but recently

kind drift
#

@night cloak yes

night cloak
#

Time ?

kind drift
#

No exact time , but ban is for sure if u use it

next shoal
#

@night cloak 10 years. We recommend you not use gfx tools.

tardy pebble
#

So about two games ago me and my squad encountered a invisible bot but we think that it was just glitched under the map

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

next shoal
#

@tardy pebble read the following please.

storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

next shoal
#

If it continues, good ol repair should fix it.

grave stone
#

@tardy pebble really me too

tardy pebble
#

Yeah it was pretty funny

next cape
#

I need help

night cloak
#

What do you need help with, @next cape?

next cape
#

Anniversary UC

#

I got my fair share

#

But when I click use

#

It takes me to RE2

#

And I can’t redeem it

#

Does that mean I need 10 more

#

Or it costs 10

#

@night cloak

night cloak
#

I guess it means you will need 10 more.

next cape
#

Damn

#

Thanks tho

night cloak
#

No problem.

next cape
#

I can only use it for that right?

#

@night cloak

night cloak
#

Yea.

placid dirge
#

Fix the game!

#

1.)Pubg constantly crashes when spectating on a custom match

#

2.)The game freezes the first time you open vikendi

#

3.) These issues weren't happening before the 0.11 updatw

valid mica
#

what is that blue "i" icon? nothing happens when i click on it

vital sluice
#

It's just a visual bug,it doesn't do anything right now, @valid mica.

valid mica
#

ah okay

night cloak
#

Any fixes..its on iPhone 8

#

@vital sluice any help would be appreciated.

vital sluice
#

Try repairing the game and you clear all the downloaded maps and re-download them, @night cloak.

night cloak
#

Reinstalled the whole game

#

Still it's happening

#

@vital sluice

vital sluice
#

You might not have enough storage maybe? @night cloak do you have enough storage to download the maps?

upper void
#

I've a problem with the camera. If I slide my finger slowly -from the center of the screen to the right-, the camera will not move as much as if I slide my finger fast
A kind of mouse-acceleration, some way to avoid this?

remote marten
#

Mostly Indonesian players say this after update:

  • More lag
  • Lag everytime open a door... but their ping good
  • Lag when drive a car or motorcycle

What's going on with PUBG MOBILE?

fringe linden
#

Was the fatal bug where u drive bike at high speeds and when u crash,u end up underground sea swimming?

#

Fixed?

remote marten
#

@fringe linden i never try that

fringe linden
#

Yeah it happened to me because I like to be fast at 120kmph and then suddenly I flip on ground and glitch through.....it's annoying

arctic trench
#

@vital sluice Are you guys in contact with PUBGM India Discord Channel? If u r then they r doing a pretty bad job.

vital sluice
arctic trench
#

@vital sluice Yes.

night cloak
#

I landed on top of building in quarry. but it didn't registered🤔

fringe linden
#

Just slided off?

night cloak
#

no

arctic trench
#

@vital sluice They never listen. They never give equal opportunity to teams. They r like 'react to our posts n get a chance' but only the same teams get chances everyday. Its like they inforn them first n then start to post custom match contents.

grave stone
#

Match completed?

#

@night cloak

night cloak
#

yes

#

I was playing solo

grave stone
#

Oh

fringe linden
#

I'm an Indian but I have had fair share of poorly managed servers

#

I'm experienced with discord management since 2017.

#

Also I haven't joined that server cuz I got complaints from friends

arctic trench
#

@fringe linden They r doing an awful job for PUBGM fans.

fringe linden
#

Ikr,there should be a new Pubg M community server for India

#

I don't have time this early year

arctic trench
#

Why would u have an Indian Competition League when only the same teams r playing everyday.

lime falcon
#

So this happened today... No buttons!?!?! Even after i picked up some loot... I had to guns and i was running away from someone with no guns. I could move up and down side to side but that was it nothing more....

wintry nimbus
#

what is this why is this even happening

night cloak
#

@wintry nimbus poor net + potato phone

#

🙄

wintry nimbus
#

I have 10 mbps and not 5 pro how can't this is potato phone

#

can*

#

it happening after this update never before

foggy notch
#

How does the india bonus challenge actually works?

night cloak
#

it's not registered why

#

ok

snow ridge
#

is there a way by which i can use my pubg mobile acc that i use on my mobile to play on emulator and not mmess up my sensitivity?

proud oasis
#

I think the quarry challenge is broken I've landed on all the buildings and it never registered any of it

#

Just me and my luck my game is probably broken and needs to be repaired but I don't wanna do that because I know its gonna reset all my call outs for quick chat and some more of my settings

mental needle
night cloak
#

Hey, I unlinked my account from Facebook and it's not linked to any other social media account as of now. How can I get it back?

wispy matrix
#

@night cloak you cannot unlink your account from fb as of now, did you try logging in again with your fb?

fringe linden
#

Why is this fatal bug/glitch where touchscreen not responding fixed

night cloak
#

@snow ridge Yes, you can take screenshots.

supple elk
#

Points from bonus challenge will convert on Thursday

sturdy perch
#

What will happen if players who lets say have the time traveler set will also be gifted the same from Erangel's Favourite.

#

@night cloak Please help me...

fringe linden
#

Hello??

tardy ocean
#

@wispy matrix @night cloak unless if he presses delete account

#

@mental needle so change it to a language you can speak then

normal fulcrum
#

@tardy ocean I never saw those 2 options

tardy ocean
#

@normal fulcrum it’s next to coustomer support

normal fulcrum
#

@tardy ocean Not in my game. Maybe it's differs from region to region

tardy ocean
#

No @normal fulcrum settings then look below next to coustomer support

#

@normal fulcrum

normal fulcrum
#

Not for me @tardy ocean

#

As I said, it differs from region to region

tardy ocean
#

What’s your region

#

@normal fulcrum

#

Mine is in the uk

#

You don’t have Twitter option hum

night cloak
#

@proud oasis land on warehouses

#

@sturdy perch u don't get any gifts from that trash event, only 2 scraps

#

They may bring back the most voted item in CRATES

wispy matrix
#

@tardy ocean there is no delete option in asian countries i guess. well , its not for me atleast

tardy ocean
#

Okay

night cloak
#

@wispy matrix I did it and it worked. Thank you :)

wispy matrix
#

@night cloak np 😉

night cloak
#

@vital sluice There is gigs of free storage in my device still not able to download.😔

south void
merry sandal
#

It cannot be fixed, @south void. They will have to play on the Vietnamese version. Or create a new account if they wish to play on the global version.

south void
#

@merry sandal thanks a lot. Someone has hacked his account,after he changed his password and try to log in,this happened.

merry sandal
#

That is very unfortunate. And I'm glad I could help! :)

south void
#

I was looking for an answer on forums,but with no luck.. Then i realised im in here... :bturboUps:

night cloak
#

What do you mean, @sturdy perch?

normal fulcrum
#

@tardy ocean I'm from India. It's not like I don't have Twitter option. I have linked Facebook and Google Play Games. I've made another account with twitter. I can even link Wechat

cobalt roost
#

Any help I can get on how matchmaking os being done..because lately we are getting very low skilled lobbies..feel like we are playing against Diamond players..We have ace players with 5500+ points or conqueror s in asia...I am not saying we are too good..but its not fun to play against enemies who cant shoot back at you

#

After last update only we are getting this issue..before that we were matched up against very good players so it was fun

junior rune
#

anybody know why the red devil outfit got renamed

upbeat solar
#

The ping is very unstable from last two days it's going from 48 to direct 180,
I kept dying b'coz of that and that's irritating!
I got recording as well !!
@lime juniper @neon patio

lime juniper
#

Try switching servers, Internet connection and/or connection type.

The developers are working on optimizing the servers to provide you a better experience.

night cloak
#

Whe can yall get rid a flares it making it completly impossible to fight guys that have like 4flares fortbe entire team and its way too op for the game

haughty cypress
#

looks like someone is salty lmao

wispy matrix
#

ye, salty poggers

fallow dragon
#

Hacker livestream

night cloak
#

Weapons don't define a person's power, @night cloak. It's skill.

#

But like a clan can have a 4 flares the the entire lobby is dead its too op

#

Man yall dont ever listen to the community

#

Man we need like constant small updates to spice the game a little bit and plus when will yall make custom reticles and changeable colors for reddots,holos,4x,2x, 3x, and custom colors for blood and crosshair for hipfire

acoustic inlet
#

@night cloak hi ,if i use ROG Gaming phone ZS600KL phone did i got ban ? by using the ASUS ROG Phone Gamevice ?

uncut sundial
#

Hello can anyone help me

#

My friend cant get ingame

#

He passes the loading screen and then

#

His game mysteriously crashes

#

And then when he opens the game it crashes

#

Always after loadimg

#

Loading*

#

I told him to clear cache and he did

#

But still same

stuck anchor
#

Re download PUBG @uncut sundial

uncut sundial
#

@stuck anchor did

#

More than once

#

@stuck anchor

stuck anchor
#

What phone

uncut sundial
#

Honor 5

wispy matrix
#

honor 5 cant run the game

uncut sundial
#

@wispy matrix he played with me before

wispy matrix
#

atleast 3 gb of ram is needed

uncut sundial
#

No probs

wispy matrix
#

yep

raven wadi
#

My device lags on normal version

#

& lite version not letting me play

#

I need help

night cloak
#

@raven wadi You cannot play the lite version if your device supports the basic version.

river turret
#

My pubg shop in India Bonus Challenge still doesn’t load on IOS ;-;

night cloak
#

You gotta contact customer support in game. Unfortunately we don't have a possible fix for that. @river turret

tawny garden
#

When i open the game is closed

#

Why?

tepid reef
#

So I spent 30 UC to register in the'India Bonus Challenge' match

#

However the game never started in my room

neon charm
#

How do I redeem the items. It shows my Battle points balance is zero.
But I have those G coins.
Aren't they the same?

tepid reef
#

I want a refund

neon charm
#

I have 965 coins. But it says I have 0 when I go to redeem them in the shop.
I spent 60 UC .

night cloak
#

@tawny garden May i know the device you're using?

#

@tepid reef Please contact customer support in game.

neon charm
#

My clan members are also facing the see issue.
Can't redeem items from the shop.

#

Same*

tawny garden
#

@night cloak j7 pro

night cloak
#

@tawny garden Try clearing the data of the game, restart your phone and open the game.

tawny garden
#

Ok

night cloak
#

@neon charm It seems no one is able to redeem it for now, wait few more hours-days.

neon charm
#

@night cloak ok thank you, I will wait.

night cloak
#

Can yall fix the glitch where you can’t shoot... For real I was gonna get 30+ kills for YT and then my guns wouldn’t shoot...

candid finch
#

hey what does the blue exclamation mean above the inventory?

kind drift
#

Click on it it'll pop up a message 😒

vital sluice
#

It's just a visual bug,it doesn't work at all.

night cloak
#

Or it could be a warning, brace yourself :p

kind drift
#

Oh 😮 😂

night cloak
#

Oof

wispy matrix
#

ye

restive anvil
#

Guys Do u think Timi is better or lightspeed

wooden oasis
#

@restive anvil yup bro

restive anvil
#

timi?

wooden oasis
#

@restive anvil ya supper smooth

restive anvil
#

yep

candid finch
#

lol

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

restive anvil
#

but they're not releasing it

candid finch
#

yeah i tried clicking it

#

weird thing is it randomly pops up

night cloak
#

The above message is for you guys.

wooden oasis
#

@storm flume it not unrelated

#

Ping issues is not unreleated

vital sluice
#

How can we help you, @wooden oasis?

wooden oasis
#

@vital sluice when will the ping issue be fixed

#

And the auto door opening is not working

night cloak
#

@wooden oasis Developers are aware of the issues and there will be fix in upcoming updates.

wooden oasis
#

@night cloak I am hearing this things from 2 months they don't fix lag they don't fix bug and now they also don't fix ping issue and we pay money for bug damm

night cloak
#

@wooden oasis Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

thick topaz
#

New bugs

#

In lobby and in game

junior rune
#

me and some friends has had something similar, it was a big head in the air (in game)

fringe linden
#

@thick topaz yeah I noticed it when I was running,just keeping an awareness around then an head appeared and scared the TF out of me then disappeared...

I was expecting to find enemy players not a gaint Titan's head lol

night cloak
#

You shouldn't get banned for that sole reason, @acoustic inlet.

serene steppe
#

Can u download this

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

silk hamlet
#

Can someone help

night cloak
#

Give it some time, @silk hamlet.

silk hamlet
#

Ok

night cloak
#

If there's no progress, please contact customer service.

silk hamlet
#

Maybe restart?

night cloak
#

Yeah, do that.

silk hamlet
#

Ok got it tanks 👍

potent marsh
#

Can some one help me ?

night cloak
#

How may I help you?

potent marsh
#

I have a problem with first top up uc, It will gift me "Leopard scarf" Right ?

night cloak
#

If it's your first ever top up in that account, yes, it will.

potent marsh
#

i dont get it after i top up 150Uc, i already check it on mail, but it empty

night cloak
#

Perhaps try restarting the app.

#

Or, give it some time.

potent marsh
#

Delete data maybe ? i dont get it :(

#

its a mythic item i very want it

night cloak
#

There's no deletion of data.

#

Give it some time to process.

#

If there's no progress, please contact customer service.

potent marsh
#

how to contact customer service ?

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

potent marsh
#

Okay thanks

tepid reef
#

Uh why are emulator players put up against mobile players in the Bonus Challenge?

neon patio
#

@tepid reef They aren't

#

If a mobile player has an emulator on their team, they will be placed in an emulator lobby.

wispy matrix
#

yes they are he is talking abt indian bonus challenge

#

and i myself joined the lobby with emulator

neon patio
#

Mobile players have their own mobile only server, while emulators have their own server of which mobile players can access.

#

You're not being placed in a mobile server, mobile players are being placed in emu servers (by playing with another emu player).

night cloak
#

Hey i cant seem to be able to open the redeem shop from the india bonus challenge

#

Any tips on why it wont open?

#

Im on ipad if that helps

#

Its stuck at this

waxen swan
#

Is the zombie mode temporary?

wispy matrix
#

@waxen swan yes

waxen swan
#

Ok tnz

magic nest
#

Any mod hear

#

@jolly charm jello

wispy matrix
#

@neon patio

#

or @tidal warren

magic nest
#

I m not able to see my battle points in the shop it says I have zero but I have 480

tidal warren
#

Not sure why it's not showing up, try to repair the client, that might fix it. @night cloak

#

You can't see BP?

#

It should show up in the top.

night cloak
#

After repairing client how much so i need to download?

tidal warren
#

That's not the redeem section, what you're looking at are the tournaments and how much it would cost to enter.

spring void
#

@magic nest you receive them every thursday 10 pm

tidal warren
#

Oh the screenshot above.

#

It only syncs each Thursday.

spring void
#

@tidal warren i just registered at what time will match start and how you join it?

tidal warren
#

Follow the countdown.

spring void
#

Registration ending countdown?

#

@tidal warren

tidal warren
#

It should be in the game.

#

I don't live in India, am not participating in these events, but I'm guessing it works the same as the Crew Challenge did.

#

There should be a countdown, so just look through the game.

night cloak
#

So i did a routine repair

#

And it did not fix

tidal warren
#

Open the page up in Safari. @night cloak

magic nest
#

Oh thanks for the help

tidal warren
#

Tap on the share button.

night cloak
#

No bueno

#

Already tried it

tidal warren
#

Then there might be something wrong with the website itself.

#

Have you tried Chrome?

#

Copy the link to the shop, and try open it up in different browsers.

night cloak
#

I dont have the link

tidal warren
#

It should let you copy it by tapping on the "share" button.

night cloak
#

Hmm it didnt

tidal warren
night cloak
#

Yes i press that and safari is the option which i press and it doesnt open safari

tepid reef
#

@neon patio you misunderstood what I said

night cloak
#

There is no copy option for me

tepid reef
#

So as for iPad users

#

Some can't open it

#

While some can by tilting their iPad in potrait

tidal warren
#

Do you have a mobile device to open it on? @night cloak

night cloak
#

Negative

tepid reef
#

You can't open that page in a new browser

#

You'll get an parameter error

#

A*

night cloak
#

I do have a mobile but no app if that’s what you want

tepid reef
#

For now you cant open it

#

Download it in mobile

#

That's the only way possible

night cloak
#

And its not compatible

tepid reef
#

Oof

night cloak
#

😂

tepid reef
#

@night cloak computer or laptop?

night cloak
#

I got a laptop

#

Am in ipad

tidal warren
#

You can open other "webpages" they insert through different browsers, like the Esports section or Crew challenge, strange it does not work for this website.

#

You can download the TGB. @night cloak

#

And open the page up in the emulator.

night cloak
#

I can open other webpages

#

Ugh thats gonna be a hassle just to open a webpage

wispy matrix
#

ye

tepid reef
#

Blame tencent

night cloak
#

So can i expect like a fix ?

tepid reef
#

Tbh they should ban emulator players in Bonus Challenge

#

@night cloak yes

night cloak
#

I sure hope my coins dont go to waste by me not being able to open a website

tepid reef
#

Its hecking unfair because in every other tournament,they banned it

#

@night cloak maybe try logging in from your friends mobile?

night cloak
#

Yeah maybe thats the only option

quick pier
#

When does zombie mode end?

wispy matrix
#

when next update arrives

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak
#

@tidal warren The website opening problem is with certain accounts, rather than device/browser.

#

@night cloak Unfortunately it's a bug. Hope they'll fix it soon.

#

Ah well thanks i’ll be waiting for the update

dapper niche
#

Regarding the india bonus tournamant,I won 200 points/bc but it does not apper in my pubg shop,so i cant get anymore tournament coupons

wispy matrix
#

@dapper niche read above messages, its about the same issue you are facing rn

dapper niche
#

Oh ok

stone lantern
night cloak
#

I need a help

wispy matrix
#

what kind of?

night cloak
#

My id is banned 😭

tired goblet
#

Why does the framerate drops like 10-15FPS while fighting squad or car battle?

wispy matrix
#

mods here cant unban your account, its the developer team who can do something.

#

file claim is your only option

#

@night cloak

night cloak
#

Ok

#

Any chance to unban id

#

@stone lantern It is a new bug. Please contact with customer support in game as soon as possible.

#

@night cloak I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

#

Ok thanks

#

The new update says you can disable shadows, but i can’t find the setting, where is it supposed to be?

stone lantern
#

@night cloak how i send report to game .. i can't 😃

night cloak
#

@night cloak It's not in game apparently. Typo in patch notes or they might announce it later in game.

#

Oh, ok, thanks

#

@stone lantern You can. Just go to settings and you'll see customer support on bottom left.

stone lantern
#

@night cloak and what i send .. ?
Report or Account or what !!

night cloak
#

@stone lantern You send them exactly the same messages with screenshots you sent here.

#

@night cloak Aloha! How can I help you?

stone lantern
#

@night cloak i can't ...