#questions
1 messages · Page 363 of 1
except for the randoms tho
My mans
its like they just started playing and instantly get promoted to crown
Are you a competitive player?
i participated in a lan tourney but thats it
Which one
my school's
You know what
what made me mad is the fact that i lost to a bunch of campers
lol why
@shut token ok
I’m going back to Minecraft turning gyro on
Ok
Yeah that whole year I spent on pubg yeah forget that I’m gonna master Minecraft now control
Community team be like 🙈
This isn't even community team^
Any way to fix lags during squad fights?
@strange mauve I died, bcoz of that!
Fix one tap glitch! And also opening door doesn't work sometimes!
@gleaming abyss
But vpn will make me banned
Please send me your dns changer
I can’t redeem my RE2 voucher can someone help
Because I feel scammed
@night cloak are you talking about the 50uc off voucher?
@night cloak the green voucher
@night cloak
Search for the Marvin Branagh Outfit in the Store, tap on buy and the UC will be reduced to 0!🤗
@versed sorrel Was that for me?
@onyx cairn thank you
How do you search for that
@fresh merlin share your issue here anyone with solution will help you!!
@night cloak
Just open the UC Shop and go to Outfits!
I bought 8100 uc but havent got it yet
Pls help
@night cloak yh jjst checked and it went through even restated game
Been trying different tgings for 20
mins
Dont have 4g
Im in my house using my wifi
@night cloak try contacting Pubgm support in game
@night cloak don't waste money on any of the game it's useless
@lime juniper says vpn doesn't get us ban. @neon patio says vpn might get as ban. Whom should we listen?
no it aint, i get to flex my flashy skins @feral lynx 😤
But it's useless just enjoy the game
@normal fulcrum I say might, as in theres few users who suspect their ban was by using a vpn.
Switching vpn too fast or in an unusual detection may cause a ban @normal fulcrum
how do i kill someone?
@neon patio Is it possible that you can confirm it?
Vpn does nothing
Might doesn't mean yes, but the anti-cheat isn't exactly targeting the use of VPN. It is possible to trigger the anti-cheat by doing odd things with a vpn.
@feral lynx Someone said cheaters uses VPN to cheat and that's why VPN was banned
O
No, that's not at all true.
If that were the case, we might as well ban everyone on PUBG because cheaters use pubg.
I wanna use VPN but don't wanna compromise with my account.
@feral lynx move to #chat
@neon patio Yea I guess you're right there
Speculation about vpn bans likely comes from switching providers/networks/ip's while in-game, which can trigger the anti-cheat.
But vpn does nothing
@neon patio Means jumping ip every few minutes?
VPN disguises your network, as another IP.
I change my connection from wifi to mobile data and does nothing to me
That's not vpn @feral lynx
Wifi and mobile data are not affiliated to VPN's.
It only happens with bad VPNs that rehost your traffic, during games. It’s not because of IP changes
@onyx cairn i know 😒
Nobody knows why and if it causes a ban, that's why I say "might", because it hasn't been proven true or false.
which is still stupid
@night cloak but your region remains the same
Triggering the ACE by VPN may cause a ban!!
No it shouldn’t. But people shouldn’t be using trash VPNs either.
@neon patio Yes. So which should be more safe? VPN master which gives unlimited data access with ads or Tunnel Bear which gives 500mb daily data access?
It's useless
Alright exit support if you don't need assistance. Stop using code blocks.
@normal fulcrum If you don't need a VPN, than don't use it.
Doors doesn't open when we want to
You don’t see any red flags with using a free VPN that all your network traffic goes though?
Pls fix this
@feral lynx Were aware of that bug.
It's a network security to prevent the game from cheating activity. If you get a ban by using vpn too fast or in unusual way it may cause a ban to your account.
@neon patio Ok 👍
@onyx cairn please don’t provide incorrect information. Much of what you said was totally meaningless.
@feral lynx Your absolutely correct, the bug hasn't been fixed in the past 30 seconds since your last message.
There is nothing wrong.
Be patient, use windows.
I already reported it prior 20 days 😒 @neon patio
How can you use a VPN too fast?
It's just the same what Hex is trying to tell ya!
l m a o
Is stream sniping bannable?
Match making is taking tooooo long
probs not
@potent sigil Nopes
@half kayak is stream sniping bannable?
It’s still not covered in the EULA
Guys anybody knows how the survival rating, kill rating and total rating is calculated?
Survival is some formula with Win ratio and top ten ratio.
Kill rating is KDR and games with the most kills
Total is some aggregate between the two.
All three are loosely tied to Elo @night reef
@still ledge Amazing
I didn't get it, thanks anyways @neat turret
Not That. Thanks anyways @hoary arrow
Nobody will be suspended for using VPN services, @normal fulcrum. Stated by the PUBG Mobile operations team.
@night reef survival rating is the average number of minutes you survive for each game, kill rating is the average of how many players you kill per game
I didn’t get the refund
@desert vapor are you sure you redeemed uc in the correct account??
What's the word on fixes for spectating mode? Right now it's almost impossible to get through one game without both of my clients crashing multiple times...
is the police department removed?
@night cloak yes
It was an outfit related error and they said they’ll refund the uc
@desert vapor in this case only Pubgm support team can solve this issue
@clear ocean what's the issue?
I still don't understand what is the important things of Synergy system.
@thick oracle clear cache of the game , restart your internet and try again. Or you can switch the internet connection and try as well.
@midnight osprey not much, it just shows now in player spaces who you play with a lot of stuff.
What do you mean? @_@
Tysm now it's working
@midnight osprey the player with whom you have more synergy are placed first in the friends list
@clear ocean Ikr so lucky for a 7 day item 😂 😂
@vital sluice he's right?
Yes that also.
Also you can showcase your friends in ur profile @midnight osprey
That's what is meant by player spaces ,you can find its information in pinned message of this channel.
Oh it's removed now
😶
It's just an addition that shows your highest synergy players on your profile
@midnight osprey Open your profile and look for a share-like icon at the left
Hi all ( I’m old and new to this) I’ve been using iPad for pubg for awhile and the wife( bless her) bought an Xbox from a work colleague. I’ve managed to switch it on and got a live account going, the question is can I link the iPad account so I can game on the Xbox ? Does that make sense? Many thanks
No, @opaque wolf. Both games and their servers are completely different from each other.
I just downloaded the Korean version of PUBGM to get the vault button that Athena gaming is using. Is it possible to continue to use my global account that I'm on lvl 59 on?
Claiming rewards after doing the survey (link in Events menu, ingame) doesn't work!
I know someone who has got a stolen credit card and he has bought uc with it . Is it against t&c?
It is not ...the card should have been reported stolen and blocked right away...
Idk he bought on That instant . Sould i report him and where?
U can report the transaction to the bank and report to police also ....u may try contacting ingame support and tell em the whole story
Door Glitch killed me 😭
Yea its annoying
😭
Thanks @rain wraith
@clear ocean lol is only for 7days
ok
I am getting same things in premium crates and rp crate since long time
@weary cosmos you have to report them ingame
@hot hare that is pubg -_-, one big scam
@neon patio I need help regarding the Battle Coins
I read the rule and I have a confusion here. Do we earn points in matches we play in room or classic?
@halcyon reef no
@half kayak No
I just opened pubg and got something Indian Pubg Battle or something
@half kayak there is a new challenge lanched called India Bonus Challenge
Yea Indian Bonus. I forgot the event name lol
So do we earn points in Classic or Room? @half kayak
@normal fulcrum it is similar to Crew challenge
@night cloak Please check the spelling mate
What am l to do
@normal fulcrum like in crew challenge you were given a specific time slot, so you have to join the match according to time slot given it isn't given yet
@night cloak Might help you @night cloak
Please use english language @plain osprey @night cloak
@night cloak Yea I understood. But what kind of match? Will be Tpp or Fpp? Solo squad or duo?
@plain osprey Wait for a mod to help you
Ok
@normal fulcrum no information on this, only registration have been started now
@plain osprey Go to #481199117381533716 and select Russia
@plain osprey you can try again later
@night cloak Go to #481199117381533716 and select Russia
@plain osprey What are u expecting you're running 0.7
What is the problem, @night cloak?
I can't even see any registration 😑 Giving a blank screen
@night cloak try a VPN
@normal fulcrum try again later, have you received 100 bc and 1 registration pass
I guess it is closed for entire Russia,you can try using VPN till we find the issue.
@night cloak Let's say I registered and lost the game. How do I purchase another pass?
@normal fulcrum through uc 1pass is for 10uc i guess
Ok so if I have a pass. I can register for free. If I don't have a pass I need to pay 10uc or 20uc or 30uc depending on rank I wanna join. Right?
@normal fulcrum yes absolutely
Ok
hello
The season ends along with the Royale Pass season, @night cloak.
Hello, how may we be of assistance, @snow silo?
so when's it ending?
estimated date
A few more weeks.
@night cloak 18th march
My ping is very there 990ms
@night cloak help me out
Do you have a slow internet connection?
Fix the matchmakinh
I went DUO on Silver Rank and every one was RP 100 and some region tops
On all 5matches we played
Hes (my friend) some Bronze and im Silver ( in NA FPP DUO)
RP points has nothing to do with matchmaking. And please report in game. We have told you many times, that reporting here won't help. You'll need to report in game. @serene steppe
I never said RP has anything to do with this but every one of them are super PRO and im stying to learn to play in Silver
No @night cloak
I have 20mbps
They may very well be alternate accounts, or they're just really fast learners. Or, your luck isn't on the best side today.
It may just be lag on the server's side, @night cloak.
@serene steppe Everyone is not super pro, it might be the opposite. But again, ranks doesn't describe how good a person in a game. You were matched against high ranked players because your opponent team had one high tier player and 1 low tier player. It's absolutely normal.
man I wa playing in krjp
Its ping was 80ms
And after that in asia
@night cloak but they just kill us alone with some M7 from 200M away and so on.
100ms
@night cloak Try playing with mobile data and see if you find any changes.
Playing with mobile data man
That's up to you to solve, @serene steppe.
Playing solos is boring and we cant play duos without super pros in there
@serene steppe maybe the rp player will be in silver tier too
Man ia skorpion coming in next update?
We do not know, @night cloak.
@night cloak Then you should try a different Operator. And no information regarding new weapons.
So the lowest rank in squad is the one ehat rank we will go against?
Not necessarily.
Because we are bronze and silver
What is tier protection?
Tier protection activates when you are in a tier, for example, Gold 1. You are at 20 points. You just lost a match along with 28 points. The tier protection deducts 20 instead and prevents you from demoting into a lower tier.
@night cloak If you are at the edge of demoting to a lower rank for losing a game, the tier protection backs you up and i doesn't deduct points bellow xx00.
@serene steppe as i said the rp player might be in silver tier in duos and Ace in squads
Please take the discussion to #pubg-mobile, @serene steppe and @night cloak. Thank you!
Man When we reach in ace then we win a match we get only+2 althrough I have 10 kills
@night cloak It's normal apparently. The more higher tier, the less overall points you get.
@night cloak ^^
And when I lose -48
There is a name of balance in dictonary man?
If you die early, yeah you'll lose -48. @night cloak You shouldn't be in ace if you fie early in game. That's how the game works, and it won't be changed.
No man in top10
@night cloak In top 10, you could lose even more. As I've mentioned, the more high tier, the more hard the game will be.
Man -48?
-48 points in top 10 ?
That's not possible.
Show a screen shot @night cloak
@night cloak Yes, please move to #chat for further discussion, in case you do not have any other concerns.
@night cloak The game gives you points based on your survival time and kill scores. It doesn't give you points for coming in top.
Oh I see.
@serene steppe stop with the gif spam pls
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak Can you warn this guy?
@night cloak yes he can. But i will go now bye
Wait I send it to u
anyone else experience when using headphone, teamspeak wont work ?
before can work, but now can never work anymore
Are you able to use voice chat on speaker?
Sorry but I have to send it here
Give a look...
@night cloak if i turn bluetooth off and not use headphone, voicechat will work perfectly
but as soon as i use headphone, when i speak, the voice icon in game won't pop
There is indeed an issue with bluetooth headphones right now.
Sheth give a look on it....
@night cloak yes it is happening to me also
Consider using a different set of earphones that do not require bluetooth connection as a temporary solution.
Missing permisions so i send it here. It is ok man @night cloak?
Send what, @night cloak?
That pic up
What's wrong with it?
I have a doubt about getting minus in game
-39 -48....
The higher rank you achieve, the harder it is to gain points. Hence, when you lose, you'll lose much more points.
Those 3 matches I got saved
@night cloak you have 0 kills in that match so your kill rating is 0, this is why you got -39
Or I should be in crown
Pubg addiction is high in India
@night cloak Please overlook the results. Your points doesn't depend on how good your teammates play. I can see the "Too soon" title you got here, hence why it was showing you lost that much points. You died early.
It consumed 3 lives
We should talk about this man....
Sooo where’s my jump button?
@hazy comet I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.
@languid solar #chat
Yeah I’d reported it but it took so long to fix, like I have no patience.
@night cloak whT
@languid solar move to #chat to find players
Why i can't install pubg?
@night cloak What's wrong? Can you be more specific?
I mean i tried everything... But the Google play store keep saying that I'm error code or something.. Then i tried apk one and it won't work either..
When I played pubg nothing was responding
When I scrolled nothing happened
Hey anyone here?
@night cloak Can you tell me the error code number?
Hello, is GFx tool still can banned me :-( ?
@real rain no
I'm crying of my potato phone
@night cloak It's your phone which was freezed?
@real rain Unfortunately, Yes. It's a 10 years ban.
@night cloak Yes
@night cloak Man how?
Everyone uses it...
And playstore many applications are there to edit ur graphics...
@night cloak Then I'd assume it's an issue on your side. Please restart phone before playing the game.
Ok I see
Trying to do it
Ok I will cri to my potato phone I can only Smooth-High :-(
Nvm... It downloaded after clearing my local history, but anyway thx!
How to register on pubg Indian bonus challenge
@haughty lance Please go to our partnered Indian server, fan be found in #481199117381533716 and ask there. They can provide best possible answers.
Ok thanks
@haughty lance registration haven't started yet, it will be announced soon
Okh
How can i register for the bc to uc tournament?
@spring void the registrations haven't started yet
Why there's no loot in Sanhok Arcade?
Just played item heavens and everyone was using smg and shotguns only. Everyone means my squad and all enemies
@tired goblet yes, you can we a few by claiming the reward upon reaching certain ranks.
@night cloak wait, but we do get 1-2?
@limpid socket Can you explain?
i got 4 without spending any money
What I've seen so far is that you're only provided one free name change per account.
I am at level 54 & Crown 4
I want to change my Name
But I only see Rename Card in Shop for 180UC
The card could also be included in Royale Pass rewards, though that's not guaranteed.
@tired goblet I just checked and you get 1 card on reaching lvl3 and one more on reaching lvl10.
-It can be found in progress missions.
yea, that way i got 4 cards
hey guys.... any of u facing touch issues on phone in the latest update for this game?
@limpid socket any other way??
Think I used those cards already
@tired goblet you get only one card after reaching lvl10 , rename cards were available in previous seasons as a reward
there are full of hackers in game, and i saw a popular youtube gamer hacking today, i also have proof, guys please ban those
pls refer to #481198147478224896 5.1 for cheating reports.
@night cloak I had 6 rename card without spending uc. I still got 4
6 ,, how?
@glacial jasper I face touch issue while cooking nade. Nade gets released when I try to move
@tired goblet I don't remember. There was some event going on during season 2
i face touch issue when im tryin to use my left index finger for shooting while controlling the camera movement using right index finger. (i use claw style grip)
@tired goblet maybe they add them as rewards again in the next season, currently there is no way of getting it unless you want to buy it with uc
the screen refuses to move smoothly and stutters badly
@glacial jasper That's a common bug I guess. I face that too and I saw some youtubers face it while live stream
aah... i see... well its gud that nothings wrong with mah phn
Sometimes fire button stops responding and sometimes crosshair doesn't aim where we want to aim
yea the crosshair moves erratically
Yup. I've been reporting that since last few days. You should do to so they can fix it soon
i did it too
@night cloak Any Idea when registrations will start for India Bonus Event?
@glacial jasper Your welcome mate
laterzz
@willow marsh you need to go to #504819353049628683 and click on E to get access to #emulator-support
thanks
anyone else crash while using discord in the back with the game running when vehicles are near
@orchid galleon yup manytimes
are you using an iphone?
When is the 'bonus challenge' starting?
@night cloak
@orchid galleon no android
so its not just iphones
i have the iPhone XR and it still crashes with discord in the back
i dont think any mobile devices are powerful enough to run with both apps unless its a gaming phone or ipad
XR is more powerful than the iPad 6th gen, and I have no problems running both on my iPad 6th gen or Poco F1
Can I post issues related to my account here?
@iron thistle sure.
Alright here goes
Ive been locked out of my account, is there anything I can do?
had an account on PUBG Mobile about 6 or 7 months ago. It was level 37/38 I believe and one day I found that I couldnt log in. I linked it with my facebook account and turns out my facebook account has gotten disabled. Ive tried contacting facebook numerous times but nothing worked.
my pubgm account name was "happyaccidentb" I was gold on season 1 I believe. Friends with someone named "erialdrexhaj" and someone named "adrianrexhaj" I believe. I wore a red jacket that I got from the season one rewards and is honestly all that I want back. I had used money on the game and got the leopard bandana. The account was linked with my facebook account only.
Please help me, I would really apreciate it.
@iron thistle I think that there is no other way to log into your account if your linked facebook is disabled.
You can write to the customer service and explain them your issue.
Sadly, there is nothing we can do from here to help you.
Thats a big rip, tried to contact customer service but they can only help with account issues if it was made in korea or china
Thanks anyway
@iron thistle oh thats really sad.
welcome:)
@night cloak
- During the loading page, you will see 3 option on the top right hand corner.
- help
- language
- repair
Click on the repair icon, if you feel it is too fast, just logout and you will find the repair option.
Try emailing them @iron thistle
Is anyone facing issues like Door can't opened, Lagg while driving any vehicle & Frame Drop issue even in good ping that is 60-70ms?
I'm only experiencing the door issue.
Currently trying to identify where the issue is.
The door issue has been reported, @velvet spruce. You should also report it in-game. The more reports they get ,the sooner they look into the issue.
For ping issues ,you can try switching to a different data or WiFi and see if it helps,if not you can report it in-game as well as it could be problem with the server.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@vital sluice I'm not facing any ping issue it's normal here around 60-70ms but still face frame drop i already reported it through ingame report option and customer care but they always pointed out about ping which i already told them I'm having normal ping...
@night cloak I just noticed that I haven't claimed Rename Card of Lvl10 , it says Create a Chat Room..
How to complete it
Check #481198147478224896 3.12, @tired goblet.
@tired goblet open chat option and scroll down you will notice a house icon
@velvet spruce the ping fluctuates sometimes and it causes framedrops . Maybe that could be the reason they pointed it out.
@tired goblet create one and send a random chat there
Possibly server issue as I'm not the only one facing it and you can read the community post of Panda Pubg Mobile on YouTube
Can i change the main menu theme back to the old one? I dont like the current one
There would be an option to switch between themes in general settings,if there isn't then you can't switch back to normal untill the zombie theme ends with future updates. @fickle bough.
@velvet spruce could be ,do report it to them.
Oh guess ill have to wait then thank you
@fickle bough currently you can't change theme
@vital sluice will do..
@fickle bough there was an option in Halloween but it removed now from Graphics settings
@velvet spruce yeah i know idk why did they delete it tho. But, any tip when do zombie mode ends? Maybe it would end in a week because those events and redeem events will end in 7days so the menu prob would change back too
@fickle bough maybe yes or they can keep that theme until next update!
For how many does does the zombie mode will be Available in pubg?m
till the next update
Confirmed, sure?
But we don't know when the next update is.
If i used vpn i ll be banned?
Okay
@copper parcel it depends for what purpose you use it. You can use it ,but we do not recommend it.
I just opened vpn for another thing
Than joined the game for like 2mn
Someone told me u ll get banned
Idk
It's fine ,you can close the VPN and continue playing.
Recently i glitched out of buildings a few too many times in a single game. i press up against a wall to find enemies from window and a few secs l8r im outside. it was not even a glitchy window climbing animation, i was pressed up against wall beside window and got out also left of wimdow. its not which building that matters, and actually may be the walls that r bugged cuz i dont press up against walls often
Hello, @lament sequoia!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I've a small issue.
@wispy matrix , #chat 
Will do!
My game is not running smooth since the update........ Someone help
What device are you using?
Moto X Play
Nice Customer Service lol
Your device is more than three years old, @silver wolf, and it meets the very minimum requirement when it comes to the RAM, and possibly the processor as well. You should consider upgrading. The game will constantly be updated; the same cannot be said for your device.
You can try to clear the background applications and processes as an "emergency measure".
The e-mail service is discontinued, @jaunty wind. Please contact the customer service via the game settings instead.
I already tried it 1month still no reply
Where can I contact them except game settings?
You could try to send them a reminder. Please remember that there are hundreds of thousands of players, and many of them require assistance from time to time.
Unfortunately, there is no other way of contacting them.
Oh no
@lime juniper Yeah you're probably right. Thanks anyways.
Is it safe to buy uc from mediasbuy.com
Yes.
But that website is not working
It's the wrong one, right one ↓
It's shows system maintaining
I encountered a rare game bug they need to fix it right away before all players experience it
It may be temporarily unavailable. We do not have any specific information as to why several players have been unable to process purchases lately.
From last 8days
Please report it in-game, @jaunty wind. You can find the report button during matches. Or via the main menu. It is possible to contact the customer service via the game settings as well. As said, you just need to be patient with the reply.
You do not have any other option aside from waiting if you wish to perform purchases via that website, @dry kiln.
Uh I have an account problem I can't login so I can't report
You can always login as guest, @jaunty wind.
not sure if this would go here but is there any way to stop the notification bar on android from being pulled down? It gets me killed when playing claw a lot
Yes, there is a method of disabling notification bar while the phone is in "game mode" but idk if older phones with updated android have game mode
If you have a game booster ,you could edit it within its settings. Or you could control the notifications through settings, @night cloak. Try toggle the Allow peeking switch to the Offposition—it'll turn from blue to gray. Just like that, you will no longer receive heads-up notifications for that app.
looks like this when game mode is on
I don't think so it's possible
not the notifications itself but how the notification bar is pulling down
I go to shoot with claw and it pulls down showing the time, battery, etc. Making it stop me from turning
I dont have a problem, but u should read the google opinions about problems i saw people reporting error of storage permission and other problems (sorry for my bad english, the google keyboard cloud is failing or like it say'it)
Why am I not able to open the India battle point page in PUBG?
It always gets stuck at half
Can anyone help me get “ sharpshooter” title !!
@abstract zodiac this channels for issues or questions
@vital sluice How do I fix this glitch?
Either it’s not out yet, or PUBG is lagging.
to look for someone to play with you you should go to a lfg channel for whatever region you play in
The registrations or event hasn't started yet,the page could be under some kinda of update maybe . You can try loading it later @night cloak. Also try changing internet connection before to different data/WiFi and open game again.
Okay
@warm prairie yep
@wooden oasis this doesn’t have anything to do with support.
@night cloak what’s that
Does this mean i get conquer
@steel pasture nope, you need to be in top 500 to reach conquer
You got a long way to go... whew
Can anyone tell me how to register my clan for clan recruitments??@here
My ping MS is 20 and for the past 3 days im having major desync issues especially when we pull up to a squad
The screen would be stuck on a 3-5 second loop
If ur ace in , and you play in duo to get crown, ur season rank will get lower
Then I would teleport somewhere magically or be dead
I would press the get in the car button like 5 times to get in. Next thing I'm already in the car and the car is far away moving
Admin please fix this
is it possible to move your health bar other than it being on the middle bottom
@night cloak Its not possible.
Hello, @odd cobalt!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Admins can’t fix the issues since we don’t actually do anything with the game code and such; only pass on information.
@oblique quarry Yes?
Actually i encountered 2 hackers in the game and i have a video footage can i share it here?
But i don't know their names😢
Hello, @oblique quarry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
You can send the footage ingame, but not having their names is kind of a big deal since thats the main way people are banned.
Ya i know
but after the game i pressed report and it showed 1 name and i assumed that he was the hacker🤔
I keep trying to download pubg but it stops about halfway through and when I download other games or apps they download fine
@night cloak are you on a stable connection?
I'm using data but it's more stable than my wifi I think I found the problem though when my screen is off for a certain amount of time it stops my data connection to save battery
Gotta love OnePlus
Ok ya that didn't work it froze again at 78%
@night cloak best option get a new phone
@night cloak Games that size are better off with using wifi.
Hey
Pocophone f1 dont run pubg good why????
Please update texture game and configure again this client
The people buy UC to see one good game not this....
please translate english? is it possible?
tutorial: how to lose more than 100 points without even entering the game
1- The connection to the server has been lost, please check your network connection before trying again.
2- Connection time expired. Restart the game.
@mortal patrol
@night cloak No cell phone is running PUBG Mobile perfectly. I have an S9 Plus and am experiencing several bugs and rendering issues just as there are reports of iPhones as well.
The reason why the game lags is because... Some useless skins in the game
There are a lot of skins they need to take some out
We paid for skins but is never used to optimize the game, the chinese version they pay nothing but the game run smooth even with 300ms ping
I had rendering problems only in this update, I already uninstalled
@vagrant dew the server lags because of the amount of people playing. every update that brings an event mode, their servers get laggy
what the problem
My account got banned without doing anything
Pubg on my cell is dead
For 3650 days??!!!!
But when ever I play the chinese version is smooth with 300ms ping @ruby totem
sorry to be bearer of bad news, but you will have to wait the 10 yr ban
It's not right!!
the account system in pubgm makes basically 0 exceptions
Another cheater detected
Wtf then I need my 3k uc back which I bought in the last few seasons
@vagrant dew I'm not cheater!!
I haven't cheated at all
Help!!
@neon patio @tidal warren help!!!
If u are not a cheater why will they banned u for 10 years @slate forge
many people (myself included) have gotten banned for something we didnt know was against tos
@vagrant dew that's what I want to know
@ruby totem because nobody read the TOS
@ruby totem what will I have to do to get my account back?
i suggest you read over terms of service to make sure you didnt break any rules
@vagrant dew I have read it
@slate forge u read this whole ToS
@ruby totem I have done it few mins ago
@vagrant dew dont be here if you are not going to give useful information
@slate forge try in game support, but i doubt they will help
sadly you will probably need to make a new account @slate forge
@slate forge tips never spend money on mobile games
@vagrant dew move to #chat if you are going to give useless advice
@ruby totem how this a useless advice
"never spend money on mobile games" is not helping his case
Maybe it's a glitch will probably figure a way to help myself
@ruby totem I won't from now
Because if he don't spend 💵 on that account he will not regret his account
@slate forge i wish you the best of luck getting your account back
lol thats what i said when my acc got banned
Wow
@vagrant dew its not helping him get his account back, thus the support is useless
@ruby totem wdym
nvm
@ruby totem I'm just saying the fact
@vagrant dew but it is not helping the case
@slate forge did you use an ad block app or VPN!
lets move to #general or dms
sorry to say this, but staffs here cant unban your account. they only moderate this server and has no link to tencent. however, you can file claim
different client
its region specific
and i guess india has the largest player base of pubgm
that is why
@night cloak are u tried emulstor with vpn?
What day does zombie mode end?
limit3d days it is. There is no any info on when it will end.
how to fix "can't open game since emulator was not closed properly " error
Try rest the device @buoyant thorn
@green plaza
Look at the pic do I know how to get that 50 thing more of them
@neon patio
Lag...lag...lag
Lag and hack
Can a Snapdragon 625 with 4GB RAM is able to run PUBG Mobile smoothly?
@tired goblet i don’t know test out
is this a bug
@tardy ocean you cant
@midnight hemlock yes this is a very common bug, as of now the best you can do is to just ignore it
@tired goblet no device can really run pubgm smoothly but I am sure it can run pubgm pretty well
still no luck?
Nope @ruby totem
To be banned that long i wonder what even happened
Well, there is no way for the pubgm staff to know if you were or were not breaking tos. they mostly rely on their anti cheat.
what device were you using?
Where is the voucher
get friends
Also, you don’t have to fly that far. You can land somewhere you know theres a possibility there is a car. Then drive to your destination.
@mellow stone try playing with clan members
@slate forgeUse the claim options
So basically I switched sever and my rank isn’t changing or going up how do I fix that
From eu sever to na
@night cloak
What is the problem @tardy ocean?
Your rank will be same for that server.
@night cloak when I’m playing a match it isn’t going up so I switched back and it went up
For example .If you are Gold in Asia and Platinum in NA . And you played in Asia server then you will rank up in Asia server, @tardy ocean.
Iknow that but my problem is this @night cloak I playe in eu server and I switched to na sever now when I’m trying playing in na sever my rank goes up slower even if I win but I switched back to eu and played a match it went up faster
When I won the match
In North America rank goes slower but when I play in Europe sever it goes up faster
What is the little i above my inventory on my home screen
It makes the clicking sound when I tap I. It
Hui
When i go into the redeem shop for the Bonus Challenge it takes forever to load
Why it's showing unavailable
Cause it hasn't started yet, you see the timer @robust citrus?
@vital sluiceoo
What is the little i above my inventory on my home screen
It makes the clicking sound when I tap I. It
This channel is for PUBGM related enquiries, please take that to DMs, @sick crown.
@neon patio help
Is this a bug?
@lost ravine to mark items point your crosshair to the item and open the quick chat and tap on I got supplies
@robust citrus this happens sometimes while spectating
I am using mobile network 🎀
@safe saffron I allso
2mbps but ping above 200
@safe saffron I this it's your SIM problem
@safe saffron because SIM never gives you good pings 😖
@safe saffron there is no apps to fix your pings and if you try to use VPN than its increase you ping😭
@robust citrus🤔
@safe saffron??
When pubg mobile lite update will come?
@night cloak use #lite-support
Hi
Hi
can you help me?
What u need help with
@night cloakI want to download the demo version
You mean the beta stop saying demo there is no such thing as a demo so please stop saying that it’s a beta
0.11.1
@night cloakشكرا
I don’t speak that language please speak English
@night cloakThank you
That’s all I can do if anyone else has anything to say go ahead
anyone else having problems with 3d touch in the new update?
sometimes even when u press very hard it does not shoot
like once every 5min
then u let go and press again and it works
i just got killed in a custom because of that
Sick on tired of gun master achievement I have completed it in every way possible and it will not give me my achievement not sure if it's a broken achievement but I complete the kills even in order sometimes and still no achievement and yes all kills are done in the same game
@deft garnet you have to knock and kill the enemy with the same weapon
@deft garnet np mate
#nepali server
A suggestion for the aniversary event: please make all five of the mythic items purchaseable when the event is live.
I really want the playerunknowns trench coat, but its not getting enough votes.......😣😣
I am willing to spend more than 100 $ on the offer, but please let us choose what mythic item we want out of the 5 items from the poll
Please......
@idle kite Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Can we buy uc from seagm(something) like that... In order to gift my friend some uc
Please tag me when answering
@solemn dock You can buy UC from midasbuy.com.
@night cloak i tried customer support, but I never get an answer
Does it accepts paypal
@idle kite They usually don't reply, but they look into every ideas.
@solemn dock It is based on your country, why don't you take a look?
@night cloak i hope they will Take my suggestion Into consideration......
My birthday is coming next and I really want that coat........
@night cloak but my friend is from other country still can i buy for him
As somehere i heard changing location will change the stores amount of money spent on a particular pack of uc and thats bannable so i just wanted to confirm
@solemn dock Yes, you can buy UC for him. And you will not get banned for buying UC from midasbuy.com. It is official website from PUBG Corp and Tencent.
But there are only a few countries available atm. Make sure your country is one of them.
are emulators allowed in india bo bonus challenge
@vale urchin Emulator players aren't allowed in any official tournament/event.
but i get option to register on my tgb.
No idea if it's allowed locally. For accurate answers please visit your local server, which can be found in #481199117381533716 @vale urchin
okay
Is anyone else experiencing freezing problems mid game ?
Hello.i need a pubg mobile player
It's never happened before, recently started to like lag-spike on me.. but I know it's not my internet.
@night cloak
@solemn tiger Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.
@solemn tiger use #481201725911465985 to find europe players
@finite sparrow Please visit your local server. Can be found in #481199117381533716 and inquire.
Ok
Hello Pubgm support india bonus challenge was released this week , india is second most populated country in world with 1.4 billion people yet only 18000 registration available please do the needful and increase the amount of registrations available for players
it has a maximum number of registrations? big oof lol
😦
Hello, @vestal fable. Please contact Customer Support via the in-game function regarding your query.
my india bonus challenge match hasn't started yet?
been waiting in the room since 15 minutes
wasted 30 UC for this
this is BS guys
Can you please send a screenshot here?
I closed the game
How does 3D Touch work?
Never tried it before at all
@night cloak By default, the option to use 3D Touch is disabled. First, Open PUBG Mobile and head to Settings > Controls. Change the control layout to Layout 2. Turn on 3D Touch at the bottom of the menu.
You may wish to change the sensitivity to 200% depending on preference. Give it a try and see how you get on. To use 3D Touch, simply push on the display with the same finger or thumb that you use to aim. Hold if you’re using an automatic weapon.
Alright thanks, I'll try it out
Bonus point shop not opening
@night cloak 3D Touch is a pain
If you tap it to hard by accident you can give up ur position
I am not able to get registered why
@wooden oasis what you mean
Hey...
Can anyone share their sensitivity?
@paper pendant try sensitivity in game settings to see what you like
@paper pendant
@tardy ocean thnx
Yh
Do you have enough items @glass badger
@glass badger read what it says bro it tells you why in the screen you don’t have enough battle coins
@tardy ocean I Provided one more ss You Can see i Have 890
If you read correctly,the points will be available in your account within 1 day and it updates at 10:00 am everyday.
🤦🏻
Try redeeming it tomorrow,the coins will be updated.
Wait it means i Can Purchase that skin Tomorrow 10 Am Or Today
@vital sluice It will Be 0?
I said update and not refresh
So it gets added on.
@vital sluice Thanks I will Try it tomorrow
Or try restart the game
Yes .
@glass badger how did you got this much bc?
@tardy ocean i Have restarted it Many tines
Okay
You should once again try reading the details,faq all mentioned in the bonus event page.
@night cloak I participate on The 2nd one Which give us 1500 Bc And I got 2nd In it
@glass badger were is that in the game in options
@tardy ocean Only Indian People can Participate
We do not recommend using it. It depends on for what purpose you actually use it
@vital sluice can europeans use it for participating in new indian tournament will they be bannefd?
@night cloak
Any other option as that website not available in my country
(Canada)
So can i login using my friends id and buy for him will that work?
Be more specific.
Fix hit box
what is hit box?
You can't just tell to them to "fix hit box" without specifying what's wrong with the hit boxes or providing some proof.
@wispy matrix moderator know
@wispy matrix A hitbox is the hittable area of an object.
@night cloak ok wait
I can't help you though, since I don't run PUBG.
This could also be an issue of hitscan.
I jont Indian bonus now registration is closed ?
Match will start in 8 mins. You can join now if you have registered.
y is the india bonus challenge not starting
I am in adept
In timing has finished
I mean match starting timing
you can get help regarding this in indian server in #481199117381533716
@stuck hull 22 mins left for registrations to start.. wait a lil bit more
Can any staff tell how can i gift UC.Can i use his account and buy for him or is there any website which supports in canada?
Please tag me when aswering
@solemn dock I haven't played in a couple months but last I knew you can only gift certain items not uc...not sure if this has changed tho
@solemn dock buy a google play gift card and send it to your friend
I did everything i still havent reciwved my uc so i requested a refund and havent got one yet
Give mw the uc i purchases or my money back pls
so how do i enter the match
i am registered
I registerd 2 times but dont know how to enter match 😤
@neon patio you got any clue about their questions?
Tap on thr info button on the top left corner. @torpid zenith
@half kayak there was this scarh skin offer for 180uc...I wanted to purchase this...but later this offer disappeared....will this offer return
I really want to purchase that...just bought some UC ..and later got disappointed because the offer is no more there
@half kayak
The orange one?
So I got a voucher for the new Resident Evil 2 thing when I bought it in advance to the event and it expires in 5 days and I can't use it
I havent seen this offer, so unfortunatlly i dont know.
I spent money on UC to get the voucher
And I'm not getting what I paid for
I'm getting so pissed off over this I've been trying to get it fixed all month
No response nothing
@half kayak it's sandstorm skin.........atleast thanks for replying to my request...other discord server of Pubg is not responsive enough ...I even DM one .and they do the wanna reply....
Will this offer be available again..?
I understand they've got a lot of things they have to deal with in dealing with a nobody like me isn't one of them
But I paid $25 on this voucher and I'm not getting what I paid for it's just sitting in my inventory unusable
@lyric ice Tap on shop>recommended then youll see there sre two skins that says on them re2, one of them is the one yiull need tap on that
@xMrWICKES Tap on shop>recommended then youll see there sre two skins that says on them re2, one of them is the one youll need tap on that
I wouldn't say ripped off more like robbed
I tryed that and nothing
Ill show you screenshots, youll love me when u redeem it.
🤔
All you need is love
@lyric ice here.
Hi
You know they should have made it clear on how to use the voucher
I agree, i found it hard too. Did you redeem it?
@half kayak how to work india bonus challenge?
@lyric ice Dont ever feel that you are stupid, we admins, mods and conteibutors have a lotta knowledge about the game and we love helping the community.
@finite sparrow unfortunatly, i dont know. Sorry.
@half kayak Ok
Question Is the redeem shop for the bonus challenge up or no?
Cuz nothing loads for me
@half kayak thank you but I am stupid
A hole month and I though I was getting ripped off
WTF! I go to setting for disable emots and i close settings then
@lyric ice Tencent never rips off players, they aint jokers towards their fan base.
@half kayak
Then i closed pubg and reopen then fix
Question Is the redeem shop for the bonus challenge up or no?
@severe wing can you clarify your question?
Why did the red devil disappear
Ok let me ss
well get renamed
The redeem reward section
It nvr loads in the page
This is only what i see
I waited for almost 30 mins and nothing loaded
Ill take this to the staff team, ill be back at ya when i get a response.
Ok thanks @half kayak
When will iPad optimization patch? It's awfully overheat in lobby, but in game temperature reachs up to 70C° or more, game lags, it's feels like about 30 fps on extreme settings
@half kayak I have one question so i played in eu sever and my rank goes up but I switched to play in na sever and my rank isn’t changing or going up but when I go back to eu and play a match it goes up
@tardy ocean if your playing squads and you die and you quit as soon as you die, your rank affects your game when the game is over from squad mates, or duos.
@half kayak
Idk if anyone answered this question
I bought a 60UC pack
But it didnt give me any UC
Like it glitches
But nothing happens to my money into the acc
Im pretty sure you would earn it.
Please contact customer support.
@half kayak how do we get more of the anniversary vouchers
When will iPad optimization patch? It's awfully overheat in lobby, but in game temperature reachs up to 70C° or more, game lags, it's feels like about 30 fps on extreme settings
Do you know something about this?
2018 (6th gen)
Before last two or three updates it was ok
But after i have overheat, lags and low fps
Hopefully next update it will bring optimizations for the ipad your talkimg about.
Do you know something about new update date?
Not at all.
Ok, thanks
Why my ping is not good like before?
I'm playing on 20 fps
Plus
I have 3g free space on my RAM memory
Visual Glitch. Check your level. Is it still 55? No. It isn’t.
no is now lvl 56
case closed
👍 ty
That also happened to me few hours ago..
registered cant enter
Tap on the Question Mark. And read. I’m sure it gives you a “ start time “
@half kayak what happened to the red devil outfit
@night cloak so in na sever my rank won’t go up it will stay like this even finishing a match