#questions

1 messages · Page 363 of 1

shut token
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My mans

wide gazelle
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except for the randoms tho

shut token
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My mans

wide gazelle
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its like they just started playing and instantly get promoted to crown

shut token
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Are you a competitive player?

wide gazelle
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i participated in a lan tourney but thats it

shut token
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Which one

wide gazelle
#

my school's

shut token
#

You know what

wide gazelle
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what made me mad is the fact that i lost to a bunch of campers

shut token
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Cheif

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You know what I’m done

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I’m actually done

wide gazelle
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lol why

crisp garden
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@shut token ok

shut token
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I’m going back to Minecraft turning gyro on

crisp garden
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Ok

shut token
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I’m gonna no recoil people with the bow

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At least u can open doors

crisp garden
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@shut token yep

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"Next 3 hours plays pubg again"

shut token
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Yeah that whole year I spent on pubg yeah forget that I’m gonna master Minecraft now control

shut token
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Community team be like 🙈

night cloak
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This isn't even community team^

tired goblet
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Any way to fix lags during squad fights?

strange mauve
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@crude venture

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Right

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One tap glitch happened for claw users

crude venture
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@strange mauve I died, bcoz of that!rip

tired goblet
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@crude venture True!!!!

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I also died a lot of time , due to it.

crude venture
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Fix one tap glitch! And also opening door doesn't work sometimes!

tired goblet
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Any way to fix Framedrops & lag during Squad Fighting????

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Fix This Issue!!! ASAP!!

night cloak
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@gleaming abyss
But vpn will make me banned

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Please send me your dns changer

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I can’t redeem my RE2 voucher can someone help

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Because I feel scammed

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@night cloak are you talking about the 50uc off voucher?

haughty cypress
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well there is still 7 days left

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you havent been scammed yet

arctic forge
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What does that symbol mean?

versed sorrel
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Hello

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What does that sttand by your side means in. Thus update

onyx cairn
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@night cloak
Search for the Marvin Branagh Outfit in the Store, tap on buy and the UC will be reduced to 0!🤗

arctic forge
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@versed sorrel Was that for me?

night cloak
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@onyx cairn thank you

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How do you search for that

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@fresh merlin share your issue here anyone with solution will help you!!

onyx cairn
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@night cloak
Just open the UC Shop and go to Outfits!

night cloak
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I bought 8100 uc but havent got it yet
Pls help

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@night cloak yh jjst checked and it went through even restated game

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Been trying different tgings for 20
mins

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Dont have 4g

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Im in my house using my wifi

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@night cloak try contacting Pubgm support in game

feral lynx
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@night cloak don't waste money on any of the game it's useless

normal fulcrum
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@lime juniper says vpn doesn't get us ban. @neon patio says vpn might get as ban. Whom should we listen?

haughty cypress
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no it aint, i get to flex my flashy skins @feral lynx 😤

feral lynx
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But it's useless just enjoy the game

neon patio
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@normal fulcrum I say might, as in theres few users who suspect their ban was by using a vpn.

onyx cairn
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Switching vpn too fast or in an unusual detection may cause a ban @normal fulcrum

night cloak
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how do i kill someone?

feral lynx
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But y so

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??

normal fulcrum
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@neon patio Is it possible that you can confirm it?

feral lynx
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Vpn does nothing

neon patio
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Might doesn't mean yes, but the anti-cheat isn't exactly targeting the use of VPN. It is possible to trigger the anti-cheat by doing odd things with a vpn.

normal fulcrum
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@feral lynx Someone said cheaters uses VPN to cheat and that's why VPN was banned

feral lynx
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O

neon patio
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No, that's not at all true.

feral lynx
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🤔

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How can vpn be used to cheat ?

neon patio
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If that were the case, we might as well ban everyone on PUBG because cheaters use pubg.

feral lynx
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@night cloak that's what ?

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!!

normal fulcrum
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I wanna use VPN but don't wanna compromise with my account.

onyx cairn
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@feral lynx move to #chat

feral lynx
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@neon patio 😒

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@onyx cairn y

normal fulcrum
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@neon patio Yea I guess you're right there

neon patio
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Speculation about vpn bans likely comes from switching providers/networks/ip's while in-game, which can trigger the anti-cheat.

feral lynx
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But vpn does nothing

normal fulcrum
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@neon patio Means jumping ip every few minutes?

neon patio
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VPN disguises your network, as another IP.

feral lynx
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I change my connection from wifi to mobile data and does nothing to me

onyx cairn
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That's not vpn @feral lynx

neon patio
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Wifi and mobile data are not affiliated to VPN's.

neat turret
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It only happens with bad VPNs that rehost your traffic, during games. It’s not because of IP changes

feral lynx
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@onyx cairn i know 😒

neon patio
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Nobody knows why and if it causes a ban, that's why I say "might", because it hasn't been proven true or false.

neat turret
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which is still stupid

night cloak
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@night cloak but your region remains the same

feral lynx
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But still i m saying is using vpn shouldn't trigger anti cheat

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That's what im saying

onyx cairn
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Triggering the ACE by VPN may cause a ban!!

neat turret
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No it shouldn’t. But people shouldn’t be using trash VPNs either.

feral lynx
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Okay Stop For now

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let's leave the conversation

normal fulcrum
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@neon patio Yes. So which should be more safe? VPN master which gives unlimited data access with ads or Tunnel Bear which gives 500mb daily data access?

feral lynx
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It's useless

neon patio
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Alright exit support if you don't need assistance. Stop using code blocks.

feral lynx
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Kk

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But there's a glitch

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@neon patio

neon patio
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@normal fulcrum If you don't need a VPN, than don't use it.

feral lynx
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Doors doesn't open when we want to

neat turret
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You don’t see any red flags with using a free VPN that all your network traffic goes though?

feral lynx
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Pls fix this

neon patio
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@feral lynx Were aware of that bug.

onyx cairn
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It's a network security to prevent the game from cheating activity. If you get a ban by using vpn too fast or in unusual way it may cause a ban to your account.

normal fulcrum
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@neon patio Ok 👍

feral lynx
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@neon patio hmm 🤔

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Not fixed still

neat turret
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@onyx cairn please don’t provide incorrect information. Much of what you said was totally meaningless.

neon patio
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@feral lynx Your absolutely correct, the bug hasn't been fixed in the past 30 seconds since your last message.

onyx cairn
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There is nothing wrong.

neon patio
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Be patient, use windows.

feral lynx
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I already reported it prior 20 days 😒 @neon patio

neat turret
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How can you use a VPN too fast?

onyx cairn
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It's just the same what Hex is trying to tell ya!

neon patio
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Enough with the VPN talk.

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I don't need people speaking for me.

opaque mist
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l m a o

potent sigil
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Is stream sniping bannable?

hoary arrow
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Match making is taking tooooo long

opaque mist
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probs not

hoary arrow
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@potent sigil Nopes

neat turret
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No, just turn up stream delay?

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Or stop camping

potent sigil
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@half kayak is stream sniping bannable?

neat turret
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It’s still not covered in the EULA

night reef
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Guys anybody knows how the survival rating, kill rating and total rating is calculated?

still ledge
neat turret
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Survival is some formula with Win ratio and top ten ratio.
Kill rating is KDR and games with the most kills

Total is some aggregate between the two.
All three are loosely tied to Elo @night reef

hoary arrow
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@still ledge Amazing

still ledge
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iLl mAke AnYonE a fAkE NitRO wItH Ur nAmE On IT

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juSt aSk

night reef
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I didn't get it, thanks anyways @neat turret

hoary arrow
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100 rating 😃

night reef
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Not That. Thanks anyways @hoary arrow

lime juniper
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Nobody will be suspended for using VPN services, @normal fulcrum. Stated by the PUBG Mobile operations team.

rain wraith
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@night reef survival rating is the average number of minutes you survive for each game, kill rating is the average of how many players you kill per game

desert vapor
night cloak
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@desert vapor are you sure you redeemed uc in the correct account??

vital orbit
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What's the word on fixes for spectating mode? Right now it's almost impossible to get through one game without both of my clients crashing multiple times...

night cloak
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is the police department removed?

desert vapor
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@night cloak yes

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It was an outfit related error and they said they’ll refund the uc

night cloak
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@desert vapor in this case only Pubgm support team can solve this issue

clear ocean
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Super lucky player

vital sluice
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@clear ocean what's the issue?

thick oracle
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@vital sluice server not responding

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Pubgm

midnight osprey
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I still don't understand what is the important things of Synergy system.

vital sluice
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@thick oracle clear cache of the game , restart your internet and try again. Or you can switch the internet connection and try as well.

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@midnight osprey not much, it just shows now in player spaces who you play with a lot of stuff.

midnight osprey
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What do you mean? @_@

thick oracle
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Tysm now it's working

night cloak
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@midnight osprey the player with whom you have more synergy are placed first in the friends list

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@clear ocean Ikr so lucky for a 7 day item 😂 😂

midnight osprey
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@vital sluice he's right?

vital sluice
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Yes that also.

night cloak
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Also you can showcase your friends in ur profile @midnight osprey

vital sluice
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That's what is meant by player spaces ,you can find its information in pinned message of this channel.

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Oh it's removed now

night cloak
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😶

vital sluice
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It's just an addition that shows your highest synergy players on your profile

night cloak
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The message or feature

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@night cloak message

midnight osprey
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Oh alright thanks @vital sluice

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@night cloak how ?

night cloak
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@midnight osprey Open your profile and look for a share-like icon at the left

opaque wolf
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Hi all ( I’m old and new to this) I’ve been using iPad for pubg for awhile and the wife( bless her) bought an Xbox from a work colleague. I’ve managed to switch it on and got a live account going, the question is can I link the iPad account so I can game on the Xbox ? Does that make sense? Many thanks

merry sandal
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No, @opaque wolf. Both games and their servers are completely different from each other.

halcyon reef
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I just downloaded the Korean version of PUBGM to get the vault button that Athena gaming is using. Is it possible to continue to use my global account that I'm on lvl 59 on?

onyx cairn
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Claiming rewards after doing the survey (link in Events menu, ingame) doesn't work!

plain sandal
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I know someone who has got a stolen credit card and he has bought uc with it . Is it against t&c?

willow dune
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It is not ...the card should have been reported stolen and blocked right away...

plain sandal
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Idk he bought on That instant . Sould i report him and where?

willow dune
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U can report the transaction to the bank and report to police also ....u may try contacting ingame support and tell em the whole story

hoary arrow
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Door Glitch killed me 😭

steel fog
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Yea its annoying

hoary arrow
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😭

night reef
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Thanks @rain wraith

rain wraith
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@clear ocean lol is only for 7days

weary cosmos
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what the

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teaming.....

wispy matrix
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ok

hot hare
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I am getting same things in premium crates and rp crate since long time

night cloak
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@weary cosmos you have to report them ingame

atomic coral
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@hot hare that is pubg -_-, one big scam

normal fulcrum
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@neon patio I need help regarding the Battle Coins

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I read the rule and I have a confusion here. Do we earn points in matches we play in room or classic?

night cloak
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@halcyon reef no

half kayak
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@normal fulcrum you mean BP?

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You only earn them in classic and arcade.

normal fulcrum
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@half kayak No

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I just opened pubg and got something Indian Pubg Battle or something

night cloak
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@half kayak there is a new challenge lanched called India Bonus Challenge

normal fulcrum
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Yea Indian Bonus. I forgot the event name lol

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So do we earn points in Classic or Room? @half kayak

night cloak
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@normal fulcrum it is similar to Crew challenge

normal fulcrum
#

@night cloak Please check the spelling mate

plain osprey
normal fulcrum
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@night cloak So is it solo or duo or squad?

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Tpp or fpp?

plain osprey
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What am l to do

night cloak
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@normal fulcrum like in crew challenge you were given a specific time slot, so you have to join the match according to time slot given it isn't given yet

normal fulcrum
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@night cloak Might help you @night cloak

plain osprey
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Дп

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Да*

normal fulcrum
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Please use english language @plain osprey @night cloak

plain osprey
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Help me please

normal fulcrum
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@night cloak Yea I understood. But what kind of match? Will be Tpp or Fpp? Solo squad or duo?

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@plain osprey Wait for a mod to help you

plain osprey
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Ok

night cloak
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@normal fulcrum no information on this, only registration have been started now

normal fulcrum
night cloak
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@plain osprey you can try again later

normal fulcrum
night cloak
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@plain osprey What are u expecting you're running 0.7

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What is the problem, @night cloak?

normal fulcrum
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I can't even see any registration 😑 Giving a blank screen

night cloak
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Where are you from?

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VPN

barren cairn
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@night cloak try a VPN

night cloak
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@normal fulcrum try again later, have you received 100 bc and 1 registration pass

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I guess it is closed for entire Russia,you can try using VPN till we find the issue.

normal fulcrum
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@night cloak Let's say I registered and lost the game. How do I purchase another pass?

night cloak
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@normal fulcrum through uc 1pass is for 10uc i guess

normal fulcrum
#

Ok so if I have a pass. I can register for free. If I don't have a pass I need to pay 10uc or 20uc or 30uc depending on rank I wanna join. Right?

night cloak
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@normal fulcrum yes absolutely

normal fulcrum
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Ok

night cloak
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👌.

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When's the season coming

snow silo
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hello

night cloak
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The season ends along with the Royale Pass season, @night cloak.

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Hello, how may we be of assistance, @snow silo?

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so when's it ending?

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estimated date

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A few more weeks.

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@night cloak 18th march

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My ping is very there 990ms

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@night cloak help me out

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Do you have a slow internet connection?

serene steppe
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Fix the matchmakinh

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I went DUO on Silver Rank and every one was RP 100 and some region tops

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On all 5matches we played

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Hes (my friend) some Bronze and im Silver ( in NA FPP DUO)

night cloak
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RP points has nothing to do with matchmaking. And please report in game. We have told you many times, that reporting here won't help. You'll need to report in game. @serene steppe

serene steppe
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I never said RP has anything to do with this but every one of them are super PRO and im stying to learn to play in Silver

night cloak
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No @night cloak

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I have 20mbps

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They may very well be alternate accounts, or they're just really fast learners. Or, your luck isn't on the best side today.

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It may just be lag on the server's side, @night cloak.

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@serene steppe Everyone is not super pro, it might be the opposite. But again, ranks doesn't describe how good a person in a game. You were matched against high ranked players because your opponent team had one high tier player and 1 low tier player. It's absolutely normal.

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man I wa playing in krjp

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Its ping was 80ms

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And after that in asia

serene steppe
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@night cloak but they just kill us alone with some M7 from 200M away and so on.

night cloak
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100ms

serene steppe
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We cant play at all without dying to first person we see

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Thats not a bot

night cloak
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@night cloak Try playing with mobile data and see if you find any changes.

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Playing with mobile data man

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That's up to you to solve, @serene steppe.

serene steppe
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Playing solos is boring and we cant play duos without super pros in there

night cloak
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@serene steppe maybe the rp player will be in silver tier too

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Man ia skorpion coming in next update?

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We do not know, @night cloak.

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@night cloak Then you should try a different Operator. And no information regarding new weapons.

serene steppe
#

So the lowest rank in squad is the one ehat rank we will go against?

night cloak
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Not necessarily.

serene steppe
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Because we are bronze and silver

night cloak
#

What is tier protection?

serene steppe
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And we get these super pros

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So wtf is this

night cloak
#

Tier protection activates when you are in a tier, for example, Gold 1. You are at 20 points. You just lost a match along with 28 points. The tier protection deducts 20 instead and prevents you from demoting into a lower tier.

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@night cloak If you are at the edge of demoting to a lower rank for losing a game, the tier protection backs you up and i doesn't deduct points bellow xx00.

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@serene steppe as i said the rp player might be in silver tier in duos and Ace in squads

serene steppe
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@night cloak in 5matches in a row

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??

night cloak
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Please take the discussion to #pubg-mobile, @serene steppe and @night cloak. Thank you!

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Man When we reach in ace then we win a match we get only+2 althrough I have 10 kills

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@night cloak It's normal apparently. The more higher tier, the less overall points you get.

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@night cloak ^^

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And when I lose -48

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There is a name of balance in dictonary man?

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If you die early, yeah you'll lose -48. @night cloak You shouldn't be in ace if you fie early in game. That's how the game works, and it won't be changed.

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No man in top10

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@night cloak In top 10, you could lose even more. As I've mentioned, the more high tier, the more hard the game will be.

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Man -48?

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-48 points in top 10 ?

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That's not possible.

serene steppe
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Show a screen shot @night cloak

night cloak
#

@night cloak Yes, please move to #chat for further discussion, in case you do not have any other concerns.

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@night cloak The game gives you points based on your survival time and kill scores. It doesn't give you points for coming in top.

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Oh I see.

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@serene steppe stop with the gif spam pls

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

@night cloak Can you warn this guy?

serene steppe
#

@night cloak yes he can. But i will go now bye

night cloak
#

Wait I send it to u

crisp ravine
#

anyone else experience when using headphone, teamspeak wont work ?

#

before can work, but now can never work anymore

night cloak
#

Are you able to use voice chat on speaker?

#

Sorry but I have to send it here

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Give a look...

crisp ravine
#

@night cloak if i turn bluetooth off and not use headphone, voicechat will work perfectly

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but as soon as i use headphone, when i speak, the voice icon in game won't pop

night cloak
#

There is indeed an issue with bluetooth headphones right now.

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Sheth give a look on it....

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@night cloak yes it is happening to me also

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Consider using a different set of earphones that do not require bluetooth connection as a temporary solution.

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Missing permisions so i send it here. It is ok man @night cloak?

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Send what, @night cloak?

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That pic up

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What's wrong with it?

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I have a doubt about getting minus in game

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-39 -48....

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The higher rank you achieve, the harder it is to gain points. Hence, when you lose, you'll lose much more points.

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Those 3 matches I got saved

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@night cloak you have 0 kills in that match so your kill rating is 0, this is why you got -39

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Or I should be in crown

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Pubg addiction is high in India

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@night cloak Please overlook the results. Your points doesn't depend on how good your teammates play. I can see the "Too soon" title you got here, hence why it was showing you lost that much points. You died early.

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It consumed 3 lives

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We should talk about this man....

languid solar
#

Anyone up for a gMe

#

Game*

hazy comet
night cloak
#

@hazy comet I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

#

@languid solar #chat

hazy comet
#

Yeah I’d reported it but it took so long to fix, like I have no patience.

languid solar
#

@night cloak whT

night cloak
#

@languid solar move to #chat to find players

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Why i can't install pubg?

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@night cloak What's wrong? Can you be more specific?

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I mean i tried everything... But the Google play store keep saying that I'm error code or something.. Then i tried apk one and it won't work either..

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When I played pubg nothing was responding

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When I scrolled nothing happened

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Hey anyone here?

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@night cloak Can you tell me the error code number?

real rain
#

Hello, is GFx tool still can banned me :-( ?

shy meteor
#

@real rain no

real rain
#

I'm crying of my potato phone

night cloak
#

@night cloak It's your phone which was freezed?

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@real rain Unfortunately, Yes. It's a 10 years ban.

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@night cloak Yes

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@night cloak Man how?

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Everyone uses it...

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And playstore many applications are there to edit ur graphics...

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@night cloak Then I'd assume it's an issue on your side. Please restart phone before playing the game.

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Ok I see

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Trying to do it

real rain
#

Ok I will cri to my potato phone I can only Smooth-High :-(

night cloak
#

Nvm... It downloaded after clearing my local history, but anyway thx!

haughty lance
#

How to register on pubg Indian bonus challenge

night cloak
#

@haughty lance Please go to our partnered Indian server, fan be found in #481199117381533716 and ask there. They can provide best possible answers.

haughty lance
#

Ok thanks

night cloak
#

@haughty lance registration haven't started yet, it will be announced soon

haughty lance
#

Okh

spring void
#

How can i register for the bc to uc tournament?

night cloak
#

@spring void the registrations haven't started yet

normal fulcrum
#

Why there's no loot in Sanhok Arcade?

#

Just played item heavens and everyone was using smg and shotguns only. Everyone means my squad and all enemies

tired goblet
#

Any way to get Rename Card??

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Without spending UC

limpid socket
#

@tired goblet yes, you can we a few by claiming the reward upon reaching certain ranks.

night cloak
#

Unfortunately, no.

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Well, excluding that.

limpid socket
#

@night cloak wait, but we do get 1-2?

tired goblet
#

@limpid socket Can you explain?

wispy matrix
#

i got 4 without spending any money

night cloak
#

What I've seen so far is that you're only provided one free name change per account.

tired goblet
#

I am at level 54 & Crown 4
I want to change my Name

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But I only see Rename Card in Shop for 180UC

night cloak
#

The card could also be included in Royale Pass rewards, though that's not guaranteed.

limpid socket
#

@tired goblet I just checked and you get 1 card on reaching lvl3 and one more on reaching lvl10.

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-It can be found in progress missions.

wispy matrix
#

yea, that way i got 4 cards

glacial jasper
#

hey guys.... any of u facing touch issues on phone in the latest update for this game?

tired goblet
#

@limpid socket any other way??
Think I used those cards already

night cloak
#

@tired goblet you get only one card after reaching lvl10 , rename cards were available in previous seasons as a reward

stable elm
#

there are full of hackers in game, and i saw a popular youtube gamer hacking today, i also have proof, guys please ban those

wispy matrix
normal fulcrum
#

@night cloak I had 6 rename card without spending uc. I still got 4

tired goblet
#

6 ,, how?

normal fulcrum
#

@glacial jasper I face touch issue while cooking nade. Nade gets released when I try to move

#

@tired goblet I don't remember. There was some event going on during season 2

glacial jasper
#

i face touch issue when im tryin to use my left index finger for shooting while controlling the camera movement using right index finger. (i use claw style grip)

night cloak
#

@tired goblet maybe they add them as rewards again in the next season, currently there is no way of getting it unless you want to buy it with uc

glacial jasper
#

the screen refuses to move smoothly and stutters badly

normal fulcrum
#

@glacial jasper That's a common bug I guess. I face that too and I saw some youtubers face it while live stream

glacial jasper
#

aah... i see... well its gud that nothings wrong with mah phn

normal fulcrum
#

Sometimes fire button stops responding and sometimes crosshair doesn't aim where we want to aim

glacial jasper
#

yea the crosshair moves erratically

normal fulcrum
#

Yup. I've been reporting that since last few days. You should do to so they can fix it soon

glacial jasper
#

i did it too

normal fulcrum
#

@night cloak Any Idea when registrations will start for India Bonus Event?

glacial jasper
#

well.. stopped playing cuz of dat.. xD

#

and thnx bro..

#

✌ 😎

normal fulcrum
#

@glacial jasper Your welcome mate

glacial jasper
#

laterzz

mortal patrol
#

when is ended season rank?

#

no rp , season?

willow marsh
#

Can i get help for Tencent Gaming Buddy?

#

....

limpid socket
willow marsh
#

thanks

orchid galleon
#

anyone else crash while using discord in the back with the game running when vehicles are near

night cloak
#

@orchid galleon yup manytimes

orchid galleon
#

are you using an iphone?

limpid socket
#

When is the 'bonus challenge' starting?

orchid galleon
#

@night cloak

night cloak
#

@orchid galleon no android

orchid galleon
#

so its not just iphones

#

i have the iPhone XR and it still crashes with discord in the back

#

i dont think any mobile devices are powerful enough to run with both apps unless its a gaming phone or ipad

neat turret
#

XR is more powerful than the iPad 6th gen, and I have no problems running both on my iPad 6th gen or Poco F1

iron thistle
#

Can I post issues related to my account here?

limpid socket
#

@iron thistle sure.

iron thistle
#

Alright here goes

#

Ive been locked out of my account, is there anything I can do?

had an account on PUBG Mobile about 6 or 7 months ago. It was level 37/38 I believe and one day I found that I couldnt log in. I linked it with my facebook account and turns out my facebook account has gotten disabled. Ive tried contacting facebook numerous times but nothing worked.

my pubgm account name was "happyaccidentb" I was gold on season 1 I believe. Friends with someone named "erialdrexhaj" and someone named "adrianrexhaj" I believe. I wore a red jacket that I got from the season one rewards and is honestly all that I want back. I had used money on the game and got the leopard bandana. The account was linked with my facebook account only.

Please help me, I would really apreciate it.

limpid socket
#

@iron thistle I think that there is no other way to log into your account if your linked facebook is disabled.
You can write to the customer service and explain them your issue.
Sadly, there is nothing we can do from here to help you.

iron thistle
#

Thats a big rip, tried to contact customer service but they can only help with account issues if it was made in korea or china

#

Thanks anyway

limpid socket
#

@iron thistle oh thats really sad.
welcome:)

night cloak
#

How can i repair my client

#

I can not even connect to my dns changer to play it

limpid socket
#

@night cloak

#
  • During the loading page, you will see 3 option on the top right hand corner.
  1. help
  2. language
  3. repair

Click on the repair icon, if you feel it is too fast, just logout and you will find the repair option.

night cloak
#

Try emailing them @iron thistle

iron thistle
#

Thats what i did, didnt work

#

Sadly

velvet spruce
#

Is anyone facing issues like Door can't opened, Lagg while driving any vehicle & Frame Drop issue even in good ping that is 60-70ms?

neat turret
#

I'm only experiencing the door issue.
Currently trying to identify where the issue is.

night cloak
#

@velvet spruceyes here...

#

Ping issues

vital sluice
#

The door issue has been reported, @velvet spruce. You should also report it in-game. The more reports they get ,the sooner they look into the issue.
For ping issues ,you can try switching to a different data or WiFi and see if it helps,if not you can report it in-game as well as it could be problem with the server.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

velvet spruce
#

@vital sluice I'm not facing any ping issue it's normal here around 60-70ms but still face frame drop i already reported it through ingame report option and customer care but they always pointed out about ping which i already told them I'm having normal ping...

tired goblet
#

@night cloak I just noticed that I haven't claimed Rename Card of Lvl10 , it says Create a Chat Room..

#

How to complete it

vital sluice
night cloak
#

@tired goblet open chat option and scroll down you will notice a house icon

vital sluice
#

@velvet spruce the ping fluctuates sometimes and it causes framedrops . Maybe that could be the reason they pointed it out.

night cloak
#

@tired goblet create one and send a random chat there

velvet spruce
#

Possibly server issue as I'm not the only one facing it and you can read the community post of Panda Pubg Mobile on YouTube

fickle bough
#

Can i change the main menu theme back to the old one? I dont like the current one

vital sluice
#

There would be an option to switch between themes in general settings,if there isn't then you can't switch back to normal untill the zombie theme ends with future updates. @fickle bough.

#

@velvet spruce could be ,do report it to them.

fickle bough
#

Oh guess ill have to wait then thank you

velvet spruce
#

@fickle bough currently you can't change theme

#

@vital sluice will do..

#

@fickle bough there was an option in Halloween but it removed now from Graphics settings

fickle bough
#

@velvet spruce yeah i know idk why did they delete it tho. But, any tip when do zombie mode ends? Maybe it would end in a week because those events and redeem events will end in 7days so the menu prob would change back too

velvet spruce
#

@fickle bough maybe yes or they can keep that theme until next update!

snow valve
#

For how many does does the zombie mode will be Available in pubg?m

wispy matrix
#

till the next update

snow valve
#

Confirmed, sure?

vital sluice
#

But we don't know when the next update is.

copper parcel
#

If i used vpn i ll be banned?

vital sluice
#

We will let you know once we do in #news .

snow valve
#

Okay

vital sluice
#

@copper parcel it depends for what purpose you use it. You can use it ,but we do not recommend it.

copper parcel
#

I just opened vpn for another thing

#

Than joined the game for like 2mn

#

Someone told me u ll get banned

#

Idk

vital sluice
#

It's fine ,you can close the VPN and continue playing.

lament sequoia
#

Recently i glitched out of buildings a few too many times in a single game. i press up against a wall to find enemies from window and a few secs l8r im outside. it was not even a glitchy window climbing animation, i was pressed up against wall beside window and got out also left of wimdow. its not which building that matters, and actually may be the walls that r bugged cuz i dont press up against walls often

storm flumeBOT
#

Hello, @lament sequoia!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

carmine jacinth
#

I've a small issue.

vital sluice
#

@wispy matrix , #chat pubgmt

carmine jacinth
#

@vital sluice , can you please check my DM.

#

Sorry for spam.

vital sluice
#

Will do!

silver wolf
#

My game is not running smooth since the update........ Someone help

lime juniper
#

What device are you using?

silver wolf
#

Moto X Play

jaunty wind
lime juniper
#

Your device is more than three years old, @silver wolf, and it meets the very minimum requirement when it comes to the RAM, and possibly the processor as well. You should consider upgrading. The game will constantly be updated; the same cannot be said for your device.

You can try to clear the background applications and processes as an "emergency measure".

#

The e-mail service is discontinued, @jaunty wind. Please contact the customer service via the game settings instead.

jaunty wind
#

I already tried it 1month still no reply

#

Where can I contact them except game settings?

lime juniper
#

You could try to send them a reminder. Please remember that there are hundreds of thousands of players, and many of them require assistance from time to time.

Unfortunately, there is no other way of contacting them.

jaunty wind
#

Oh no

silver wolf
#

@lime juniper Yeah you're probably right. Thanks anyways.

dry kiln
lime juniper
#

Yes.

dry kiln
#

But that website is not working

vital sluice
#

It's the wrong one, right one ↓

lime juniper
dry kiln
#

It's shows system maintaining

jaunty wind
#

I encountered a rare game bug they need to fix it right away before all players experience it

lime juniper
#

It may be temporarily unavailable. We do not have any specific information as to why several players have been unable to process purchases lately.

dry kiln
#

From last 8days

lime juniper
#

Please report it in-game, @jaunty wind. You can find the report button during matches. Or via the main menu. It is possible to contact the customer service via the game settings as well. As said, you just need to be patient with the reply.

dry kiln
#

Any alternative website

#

For buying uc

lime juniper
#

You do not have any other option aside from waiting if you wish to perform purchases via that website, @dry kiln.

jaunty wind
#

Uh I have an account problem I can't login so I can't report

lime juniper
#

You can always login as guest, @jaunty wind.

night cloak
#

not sure if this would go here but is there any way to stop the notification bar on android from being pulled down? It gets me killed when playing claw a lot

lament sequoia
#

Yes, there is a method of disabling notification bar while the phone is in "game mode" but idk if older phones with updated android have game mode

vital sluice
#

If you have a game booster ,you could edit it within its settings. Or you could control the notifications through settings, @night cloak. Try  toggle the Allow peeking switch to the Offposition—it'll turn from blue to gray. Just like that, you will no longer receive heads-up notifications for that app.

lament sequoia
night cloak
#

using a op6 not a samsung and my gaming modes like this

lean crescent
#

I don't think so it's possible

vital sluice
#

You could disable notifications for certain apps I guess.

#

Popping up

night cloak
#

not the notifications itself but how the notification bar is pulling down

#

I go to shoot with claw and it pulls down showing the time, battery, etc. Making it stop me from turning

forest pawn
#

I dont have a problem, but u should read the google opinions about problems i saw people reporting error of storage permission and other problems (sorry for my bad english, the google keyboard cloud is failing or like it say'it)

night cloak
#

Why am I not able to open the India battle point page in PUBG?

#

It always gets stuck at half

abstract zodiac
#

Hello guys

#

I recently joined

night cloak
abstract zodiac
#

Can anyone help me get “ sharpshooter” title !!

night cloak
#

@abstract zodiac this channels for issues or questions

#

@vital sluice How do I fix this glitch?

#

Either it’s not out yet, or PUBG is lagging.

#

to look for someone to play with you you should go to a lfg channel for whatever region you play in

vital sluice
#

The registrations or event hasn't started yet,the page could be under some kinda of update maybe . You can try loading it later @night cloak. Also try changing internet connection before to different data/WiFi and open game again.

night cloak
#

Okay

warm prairie
#

Hmmmm

#

Unfortunately the game is only getting worse.

wooden oasis
#

@warm prairie yep

fervent grail
#

@wooden oasis this doesn’t have anything to do with support.

tardy ocean
#

@night cloak what’s that

steel pasture
limpid socket
#

@steel pasture nope, you need to be in top 500 to reach conquer

night cloak
#

You got a long way to go... whew

steel pasture
#

Top 500!

#

But i did jump form 99000 to 85000

winged spire
#

Can anyone tell me how to register my clan for clan recruitments??@here

lime juniper
#

You can read the pinned message in #clans, @winged spire.

odd cobalt
#

My ping MS is 20 and for the past 3 days im having major desync issues especially when we pull up to a squad

#

The screen would be stuck on a 3-5 second loop

night cloak
#

If ur ace in , and you play in duo to get crown, ur season rank will get lower

odd cobalt
#

Then I would teleport somewhere magically or be dead

#

I would press the get in the car button like 5 times to get in. Next thing I'm already in the car and the car is far away moving

#

Admin please fix this

night cloak
#

is it possible to move your health bar other than it being on the middle bottom

fervent grail
#

@night cloak Its not possible.

storm flumeBOT
#

Hello, @odd cobalt!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

oblique quarry
#

Hi

#

I have a problem to be taken care of

fervent grail
#

Admins can’t fix the issues since we don’t actually do anything with the game code and such; only pass on information.

#

@oblique quarry Yes?

oblique quarry
#

Actually i encountered 2 hackers in the game and i have a video footage can i share it here?

#

But i don't know their names😢

storm flumeBOT
#

Hello, @oblique quarry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

fervent grail
#

You can send the footage ingame, but not having their names is kind of a big deal since thats the main way people are banned.

oblique quarry
#

Ya i know
but after the game i pressed report and it showed 1 name and i assumed that he was the hacker🤔

night cloak
#

I keep trying to download pubg but it stops about halfway through and when I download other games or apps they download fine

fervent grail
#

@night cloak are you on a stable connection?

night cloak
#

I'm using data but it's more stable than my wifi I think I found the problem though when my screen is off for a certain amount of time it stops my data connection to save battery

#

Gotta love OnePlus

#

Ok ya that didn't work it froze again at 78%

young cobalt
#

@night cloak best option get a new phone

fervent grail
#

@night cloak Games that size are better off with using wifi.

night cloak
#

Hey

#

Pocophone f1 dont run pubg good why????

#

Please update texture game and configure again this client

#

The people buy UC to see one good game not this....

mortal patrol
#

please translate english? is it possible?

night cloak
#

tutorial: how to lose more than 100 points without even entering the game

#

1- The connection to the server has been lost, please check your network connection before trying again.
2- Connection time expired. Restart the game.

@mortal patrol

warm prairie
#

@night cloak No cell phone is running PUBG Mobile perfectly. I have an S9 Plus and am experiencing several bugs and rendering issues just as there are reports of iPhones as well.

vagrant dew
#

The reason why the game lags is because... Some useless skins in the game

#

There are a lot of skins they need to take some out

#

We paid for skins but is never used to optimize the game, the chinese version they pay nothing but the game run smooth even with 300ms ping

night cloak
#

I had rendering problems only in this update, I already uninstalled

ruby totem
#

@vagrant dew the server lags because of the amount of people playing. every update that brings an event mode, their servers get laggy

slate forge
#

@Everyone!!

#

Help!!!

#

Pubg

#

Please

ruby totem
#

what the problem

slate forge
night cloak
#

Pubg on my cell is dead

slate forge
#

For 3650 days??!!!!

vagrant dew
#

But when ever I play the chinese version is smooth with 300ms ping @ruby totem

slate forge
#

How is this possible i didn't violate any of their rules!!

#

Help me!!!

ruby totem
#

sorry to be bearer of bad news, but you will have to wait the 10 yr ban

slate forge
#

It's not right!!

ruby totem
#

the account system in pubgm makes basically 0 exceptions

vagrant dew
#

Another cheater detected

slate forge
#

Wtf then I need my 3k uc back which I bought in the last few seasons

#

@vagrant dew I'm not cheater!!

#

I haven't cheated at all

#

Help!!

#

@neon patio @tidal warren help!!!

vagrant dew
#

If u are not a cheater why will they banned u for 10 years @slate forge

ruby totem
#

many people (myself included) have gotten banned for something we didnt know was against tos

slate forge
#

@vagrant dew that's what I want to know

vagrant dew
#

@ruby totem because nobody read the TOS

slate forge
#

@ruby totem what will I have to do to get my account back?

ruby totem
#

i suggest you read over terms of service to make sure you didnt break any rules

slate forge
#

@vagrant dew I have read it

vagrant dew
#

@slate forge u read this whole ToS

slate forge
#

@ruby totem I have done it few mins ago

ruby totem
#

@vagrant dew dont be here if you are not going to give useful information

slate forge
#

Cross checked everything

#

Multiple times

ruby totem
#

@slate forge try in game support, but i doubt they will help

#

sadly you will probably need to make a new account @slate forge

vagrant dew
#

@slate forge tips never spend money on mobile games

night cloak
#

true

#

Sad but true

ruby totem
#

@vagrant dew move to #chat if you are going to give useless advice

vagrant dew
#

@ruby totem how this a useless advice

ruby totem
#

"never spend money on mobile games" is not helping his case

slate forge
#

Maybe it's a glitch will probably figure a way to help myself

#

@ruby totem I won't from now

vagrant dew
#

Because if he don't spend 💵 on that account he will not regret his account

ruby totem
#

@slate forge i wish you the best of luck getting your account back

slate forge
#

I think my kids will use it in 2029

#

😂😅😢😭

ruby totem
#

lol thats what i said when my acc got banned

slate forge
#

Wow

ruby totem
#

@vagrant dew its not helping him get his account back, thus the support is useless

vagrant dew
#

@ruby totem wdym

ruby totem
#

nvm

vagrant dew
#

@ruby totem I'm just saying the fact

slate forge
#

I feel angry as well as happy

#

Happy cause I'll finally focus on my life

ruby totem
#

@vagrant dew but it is not helping the case

vagrant dew
#

Ok

#

@ruby totem are u also banned

ocean lava
#

@slate forge did you use an ad block app or VPN!

ruby totem
#

lets move to #general or dms

wispy matrix
#

sorry to say this, but staffs here cant unban your account. they only moderate this server and has no link to tencent. however, you can file claim

vagrant dew
#

I have questions

#

Why the Indians can use BP to redeem UC

ruby totem
#

different client

wispy matrix
#

its region specific

#

and i guess india has the largest player base of pubgm

#

that is why

mortal patrol
#

@night cloak are u tried emulstor with vpn?

dim crag
#

What day does zombie mode end?

glad harbor
#

limit3d days it is. There is no any info on when it will end.

tardy ocean
#

How do I get more the anniversary gift vouchers

buoyant thorn
#

how to fix "can't open game since emulator was not closed properly " error

tardy ocean
#

Try rest the device @buoyant thorn

#

@green plaza

#

Look at the pic do I know how to get that 50 thing more of them

#

@neon patio

cobalt igloo
#

Lag...lag...lag

frosty elbow
#

Lag and hack

tired goblet
#

Can a Snapdragon 625 with 4GB RAM is able to run PUBG Mobile smoothly?

tardy ocean
#

@tired goblet i don’t know test out

midnight hemlock
ruby totem
#

@tardy ocean you cant

#

@midnight hemlock yes this is a very common bug, as of now the best you can do is to just ignore it

#

@tired goblet no device can really run pubgm smoothly but I am sure it can run pubgm pretty well

slate forge
#

How can I be banned without doing anything? @glacial kindle

ruby totem
#

still no luck?

slate forge
#

Nope @ruby totem

barren egret
#

To be banned that long i wonder what even happened

ruby totem
#

Well, there is no way for the pubgm staff to know if you were or were not breaking tos. they mostly rely on their anti cheat.

#

what device were you using?

crisp garden
#

Where is the voucher

stuck anchor
#

get friends

#

Also, you don’t have to fly that far. You can land somewhere you know theres a possibility there is a car. Then drive to your destination.

heavy mason
#

@mellow stone try playing with clan members

lean crescent
#

@slate forgeUse the claim options

tardy ocean
#

So basically I switched sever and my rank isn’t changing or going up how do I fix that

#

From eu sever to na

#

@night cloak

night cloak
#

What is the problem @tardy ocean?

tardy ocean
#

I switched sever and my rank won’t change

#

@night cloak

night cloak
#

Your rank will be same for that server.

tardy ocean
#

@night cloak when I’m playing a match it isn’t going up so I switched back and it went up

night cloak
#

For example .If you are Gold in Asia and Platinum in NA . And you played in Asia server then you will rank up in Asia server, @tardy ocean.

tardy ocean
#

Iknow that but my problem is this @night cloak I playe in eu server and I switched to na sever now when I’m trying playing in na sever my rank goes up slower even if I win but I switched back to eu and played a match it went up faster

#

When I won the match

#

In North America rank goes slower but when I play in Europe sever it goes up faster

shell kraken
#

What is the little i above my inventory on my home screen

#

It makes the clicking sound when I tap I. It

cunning coral
#

Hui

severe wing
#

When i go into the redeem shop for the Bonus Challenge it takes forever to load

robust citrus
vital sluice
#

Cause it hasn't started yet, you see the timer @robust citrus?

robust citrus
#

@vital sluiceoo

lost ravine
#

How do I mark items

#

@vital sluice

shell kraken
#

What is the little i above my inventory on my home screen

#

It makes the clicking sound when I tap I. It

sick crown
#

@vital sluice hi

#

want to trade discord Nitro code ?

night cloak
#

This channel is for PUBGM related enquiries, please take that to DMs, @sick crown.

sick crown
#

Opps , my fault ..

#

thanks bro @night cloak

slate forge
#

@neon patio help

robust citrus
night cloak
#

@lost ravine to mark items point your crosshair to the item and open the quick chat and tap on I got supplies

safe saffron
#

What is priority to get good ping download speed or upload speed

#

?

night cloak
#

@robust citrus this happens sometimes while spectating

robust citrus
#

@night cloakok

#

@safe saffron use WiFi allmust 500kbps

safe saffron
#

I am using mobile network 🎀

robust citrus
#

@safe saffron I allso

safe saffron
#

2mbps but ping above 200

robust citrus
#

@safe saffron I this it's your SIM problem

#

@safe saffron because SIM never gives you good pings 😖

#

@safe saffron there is no apps to fix your pings and if you try to use VPN than its increase you ping😭

safe saffron
#

@robust citrus🤔

robust citrus
#

@safe saffron??

safe saffron
#

?

#

What is priority to get good ping download speed or upload speed

night cloak
#

When pubg mobile lite update will come?

robust citrus
olive adder
#

Hi

night cloak
#

Hi

olive adder
#

can you help me?

night cloak
#

What u need help with

olive adder
#

@night cloakI want to download the demo version

night cloak
#

You mean the beta stop saying demo there is no such thing as a demo so please stop saying that it’s a beta

olive adder
#

0.11.1

night cloak
#

If there is a beta it’s there

#

Wha there is no beta for 0.11.1

olive adder
#

@night cloakشكرا

night cloak
#

I don’t speak that language please speak English

olive adder
#

@night cloakThank you

night cloak
#

That’s all I can do if anyone else has anything to say go ahead

woeful plank
#

anyone else having problems with 3d touch in the new update?

#

sometimes even when u press very hard it does not shoot

#

like once every 5min

#

then u let go and press again and it works

#

i just got killed in a custom because of that

deft garnet
#

Sick on tired of gun master achievement I have completed it in every way possible and it will not give me my achievement not sure if it's a broken achievement but I complete the kills even in order sometimes and still no achievement and yes all kills are done in the same game

night cloak
#

@deft garnet you have to knock and kill the enemy with the same weapon

deft garnet
#

I do that's what's annoying

#

Thanks anyway

night cloak
#

@deft garnet np mate

agile niche
#

#nepali server

idle kite
#

A suggestion for the aniversary event: please make all five of the mythic items purchaseable when the event is live.
I really want the playerunknowns trench coat, but its not getting enough votes.......😣😣
I am willing to spend more than 100 $ on the offer, but please let us choose what mythic item we want out of the 5 items from the poll
Please......

night cloak
#

@idle kite Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

solemn dock
#

Can we buy uc from seagm(something) like that... In order to gift my friend some uc

#

Please tag me when answering

night cloak
idle kite
#

@night cloak i tried customer support, but I never get an answer

solemn dock
#

Does it accepts paypal

night cloak
#

@idle kite They usually don't reply, but they look into every ideas.

#

@solemn dock It is based on your country, why don't you take a look?

idle kite
#

@night cloak i hope they will Take my suggestion Into consideration......
My birthday is coming next and I really want that coat........

solemn dock
#

@night cloak but my friend is from other country still can i buy for him
As somehere i heard changing location will change the stores amount of money spent on a particular pack of uc and thats bannable so i just wanted to confirm

night cloak
#

@solemn dock Yes, you can buy UC for him. And you will not get banned for buying UC from midasbuy.com. It is official website from PUBG Corp and Tencent.

#

But there are only a few countries available atm. Make sure your country is one of them.

vale urchin
#

are emulators allowed in india bo bonus challenge

night cloak
#

@vale urchin Emulator players aren't allowed in any official tournament/event.

vale urchin
#

but i get option to register on my tgb.

night cloak
#

No idea if it's allowed locally. For accurate answers please visit your local server, which can be found in #481199117381533716 @vale urchin

vale urchin
#

okay

ruby bronze
#

Is anyone else experiencing freezing problems mid game ?

solemn tiger
#

Hello.i need a pubg mobile player

ruby bronze
#

It's never happened before, recently started to like lag-spike on me.. but I know it's not my internet.

solemn tiger
#

@night cloak

night cloak
solemn tiger
#

Europe

#

I needa some europe players

night cloak
finite sparrow
#

Hi

#

How to work india bonus challenge?

#

🤔

night cloak
#

@finite sparrow Please visit your local server. Can be found in #481199117381533716 and inquire.

finite sparrow
#

Ok

vestal fable
#

Hello Pubgm support india bonus challenge was released this week , india is second most populated country in world with 1.4 billion people yet only 18000 registration available please do the needful and increase the amount of registrations available for players

haughty cypress
#

it has a maximum number of registrations? big oof lol

vestal fable
#

😦

merry sandal
#

Hello, @vestal fable. Please contact Customer Support via the in-game function regarding your query.

pearl sigil
#

my india bonus challenge match hasn't started yet?

#

been waiting in the room since 15 minutes

#

wasted 30 UC for this

#

this is BS guys

merry sandal
#

Can you please send a screenshot here?

pearl sigil
#

I closed the game

night cloak
#

How does 3D Touch work?

#

Never tried it before at all

#

@night cloak By default, the option to use 3D Touch is disabled. First, Open PUBG Mobile and head to Settings > Controls. Change the control layout to Layout 2. Turn on 3D Touch at the bottom of the menu.

You may wish to change the sensitivity to 200% depending on preference. Give it a try and see how you get on. To use 3D Touch, simply push on the display with the same finger or thumb that you use to aim. Hold if you’re using an automatic weapon.

#

Alright thanks, I'll try it out

desert vapor
#

Bonus point shop not opening

tardy ocean
#

@night cloak 3D Touch is a pain

#

If you tap it to hard by accident you can give up ur position

wooden oasis
#

I am not able to get registered why

tardy ocean
#

@wooden oasis what you mean

paper pendant
#

Hey...
Can anyone share their sensitivity?

tardy ocean
#

@paper pendant try sensitivity in game settings to see what you like

#

@paper pendant

glass badger
#

Why Can't i Purchase it?

paper pendant
#

@tardy ocean thnx

glass badger
#

@tardy ocean

#

Need help

tardy ocean
#

Yh

#

Do you have enough items @glass badger

#

@glass badger read what it says bro it tells you why in the screen you don’t have enough battle coins

glass badger
#

@tardy ocean I Provided one more ss You Can see i Have 890

vital sluice
#

If you read correctly,the points will be available in your account within 1 day and it updates at 10:00 am everyday.

glass badger
#

🤦🏻

vital sluice
#

Try redeeming it tomorrow,the coins will be updated.

glass badger
#

Wait it means i Can Purchase that skin Tomorrow 10 Am Or Today

#

@vital sluice It will Be 0?

vital sluice
#

I said update and not refresh
So it gets added on.

glass badger
#

@vital sluice Thanks I will Try it tomorrow

tardy ocean
#

Or try restart the game

vital sluice
#

Yes .

night cloak
#

@glass badger how did you got this much bc?

glass badger
#

@tardy ocean i Have restarted it Many tines

tardy ocean
#

Okay

vital sluice
#

You should once again try reading the details,faq all mentioned in the bonus event page.

glass badger
#

@night cloak I participate on The 2nd one Which give us 1500 Bc And I got 2nd In it

tardy ocean
#

@glass badger were is that in the game in options

glass badger
#

@tardy ocean Only Indian People can Participate

tardy ocean
#

Okay

#

You guys are lucky

#

I wish I could do that to get cool outfits

spring void
#

Does vpn ban you?

#

Please give a verified answer

vital sluice
#

We do not recommend using it. It depends on for what purpose you actually use it

spring void
#

@vital sluice can europeans use it for participating in new indian tournament will they be bannefd?

glass badger
#

@spring void No Vpn Bans Your Account

#

@spring void @spring void Don't try that

solemn dock
#

@night cloak

#

Any other option as that website not available in my country

#

(Canada)

#

So can i login using my friends id and buy for him will that work?

finite sparrow
#

😭 😭

#

Please fix hitbox

#

With 6X & 8X

#

Please fix

night cloak
#

Be more specific.

finite sparrow
#

Fix hit box

wispy matrix
#

what is hit box?

night cloak
#

You can't just tell to them to "fix hit box" without specifying what's wrong with the hit boxes or providing some proof.

finite sparrow
#

@wispy matrix moderator know

night cloak
#

@wispy matrix A hitbox is the hittable area of an object.

finite sparrow
#

@night cloak ok wait

night cloak
#

I can't help you though, since I don't run PUBG.

#

This could also be an issue of hitscan.

empty latch
#

I jont Indian bonus now registration is closed ?

spring void
#

Why does it say registration is closed?

#

I cant register anymore?

glacial shale
#

Match will start in 8 mins. You can join now if you have registered.

stuck hull
#

y is the india bonus challenge not starting

#

I am in adept

#

In timing has finished

#

I mean match starting timing

wispy matrix
junior rune
#

the red devil outfit doesn't even exist anymore

grim grotto
#

@stuck hull 22 mins left for registrations to start.. wait a lil bit more

solemn dock
#

Can any staff tell how can i gift UC.Can i use his account and buy for him or is there any website which supports in canada?

#

Please tag me when aswering

night cloak
#

@solemn dock I haven't played in a couple months but last I knew you can only gift certain items not uc...not sure if this has changed tho

night cloak
#

@solemn dock buy a google play gift card and send it to your friend

#

I did everything i still havent reciwved my uc so i requested a refund and havent got one yet

#

Give mw the uc i purchases or my money back pls

#

so how do i enter the match

#

i am registered

torpid zenith
#

I registerd 2 times but dont know how to enter match 😤

half kayak
#

@neon patio you got any clue about their questions?

torpid zenith
#

When will the game start ? How do i know? Please help @here

half kayak
#

Tap on thr info button on the top left corner. @torpid zenith

warm adder
#

@half kayak there was this scarh skin offer for 180uc...I wanted to purchase this...but later this offer disappeared....will this offer return

#

I really want to purchase that...just bought some UC ..and later got disappointed because the offer is no more there

#

@half kayak

half kayak
#

The orange one?

warm adder
#

No..it's some sand

#

Type

#

It's a rare skin

lyric ice
#

So I got a voucher for the new Resident Evil 2 thing when I bought it in advance to the event and it expires in 5 days and I can't use it

half kayak
#

I havent seen this offer, so unfortunatlly i dont know.

lyric ice
#

I spent money on UC to get the voucher

#

And I'm not getting what I paid for

#

I'm getting so pissed off over this I've been trying to get it fixed all month

#

No response nothing

warm adder
#

@half kayak it's sandstorm skin.........atleast thanks for replying to my request...other discord server of Pubg is not responsive enough ...I even DM one .and they do the wanna reply....
Will this offer be available again..?

lyric ice
#

I understand they've got a lot of things they have to deal with in dealing with a nobody like me isn't one of them

#

But I paid $25 on this voucher and I'm not getting what I paid for it's just sitting in my inventory unusable

half kayak
#

@lyric ice Tap on shop>recommended then youll see there sre two skins that says on them re2, one of them is the one yiull need tap on that

lyric ice
#

It has five days left on it I think I'm going to get ripped off by tencent

half kayak
#

@xMrWICKES Tap on shop>recommended then youll see there sre two skins that says on them re2, one of them is the one youll need tap on that

lyric ice
#

I wouldn't say ripped off more like robbed

warm adder
#

@lyric ice listen to what @half kayak says..

#

Try that

lyric ice
#

I tryed that and nothing

half kayak
#

Ill show you screenshots, youll love me when u redeem it.

lyric ice
#

🤔

atomic coral
#

All you need is love

half kayak
#

@lyric ice here.

finite sparrow
#

Hi

lyric ice
#

You know they should have made it clear on how to use the voucher

half kayak
#

I agree, i found it hard too. Did you redeem it?

finite sparrow
#

@half kayak how to work india bonus challenge?

lyric ice
#

Now I feel stupid

#

Yes

#

But I feel like I've been made a fool of

half kayak
#

@lyric ice Dont ever feel that you are stupid, we admins, mods and conteibutors have a lotta knowledge about the game and we love helping the community.

#

@finite sparrow unfortunatly, i dont know. Sorry.

finite sparrow
#

@half kayak Ok

severe wing
#

Question Is the redeem shop for the bonus challenge up or no?

#

Cuz nothing loads for me

lyric ice
#

@half kayak thank you but I am stupid

#

A hole month and I though I was getting ripped off

finite sparrow
half kayak
#

@lyric ice Tencent never rips off players, they aint jokers towards their fan base.

severe wing
#

@half kayak

finite sparrow
#

Then i closed pubg and reopen then fix

severe wing
#

Question Is the redeem shop for the bonus challenge up or no?

half kayak
#

@severe wing can you clarify your question?

junior rune
#

Why did the red devil disappear

severe wing
#

Ok let me ss

junior rune
#

well get renamed

severe wing
#

The redeem reward section

#

It nvr loads in the page

#

This is only what i see

#

I waited for almost 30 mins and nothing loaded

half kayak
#

Ill take this to the staff team, ill be back at ya when i get a response.

severe wing
#

Ok thanks @half kayak

tribal ice
#

When will iPad optimization patch? It's awfully overheat in lobby, but in game temperature reachs up to 70C° or more, game lags, it's feels like about 30 fps on extreme settings

tardy ocean
#

@half kayak I have one question so i played in eu sever and my rank goes up but I switched to play in na sever and my rank isn’t changing or going up but when I go back to eu and play a match it goes up

half kayak
#

@tardy ocean if your playing squads and you die and you quit as soon as you die, your rank affects your game when the game is over from squad mates, or duos.

tardy ocean
#

Okay

#

Thx for the help

severe wing
#

@half kayak

#

Idk if anyone answered this question

#

I bought a 60UC pack

#

But it didnt give me any UC

#

Like it glitches

#

But nothing happens to my money into the acc

half kayak
#

Im pretty sure you would earn it.

severe wing
#

Well it happened a week ago

#

Doesnt work still

half kayak
#

Please contact customer support.

tardy ocean
severe wing
#

Hm ok

#

U cant

#

@tardy ocean

tardy ocean
#

I can’t use it says I need 60 to get something @severe wing

#

So wee need to buy them

dire radish
#

To be continued........music

#

Wtf is my health?!?

tribal ice
#

When will iPad optimization patch? It's awfully overheat in lobby, but in game temperature reachs up to 70C° or more, game lags, it's feels like about 30 fps on extreme settings

#

Do you know something about this?

half kayak
#

@dire radish thats basically 1 hp.

#

@tribal ice which ipad?

tribal ice
#

2018 (6th gen)

#

Before last two or three updates it was ok

#

But after i have overheat, lags and low fps

half kayak
#

Hopefully next update it will bring optimizations for the ipad your talkimg about.

tribal ice
#

Do you know something about new update date?

half kayak
#

Not at all.

tribal ice
#

Ok, thanks

night cloak
#

Why my ping is not good like before?
I'm playing on 20 fps
Plus
I have 3g free space on my RAM memory

weak kelp
#

???

#

🤔🤔🤔

stuck anchor
#

Visual Glitch. Check your level. Is it still 55? No. It isn’t.

weak kelp
#

no is now lvl 56

stuck anchor
#

case closed

weak kelp
#

👍 ty

fleet talon
#

That also happened to me few hours ago..

fallen stump
stuck anchor
#

Tap on the Question Mark. And read. I’m sure it gives you a “ start time “

junior rune
#

@half kayak what happened to the red devil outfit

tardy ocean
#

@night cloak so in na sever my rank won’t go up it will stay like this even finishing a match