#questions

1 messages · Page 362 of 1

tardy ocean
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@neon patio

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@night cloak

night cloak
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@tardy ocean Just delete the existing one by tapping the red icon. And then add primary and secondary simultaneously.

tardy ocean
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Okay thx

neat turret
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@tardy ocean there also may be faster DNS, if you’re into that.

tardy ocean
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Yh @neat turret

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@neat turret what is it you gonna tell me

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What’s better having more ping or less

strange arch
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When PUBG MOBILE developers will stop making stupid stuff like zombie mode and fix the game lag issues?

wispy matrix
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never i guess

neat turret
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If it’s your ping that’s higher, that’s your ISP.
If you’re talking about desync, it’s technically FairPlay, although frustrating.

strange arch
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@neat turret how desync is fair play?

neat turret
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They killed you on their screen. Just have higher ping.

limpid socket
wispy matrix
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ok

strange arch
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@limpid socket @neat turret I got one more video of ALL NEW SPECTATOR LAG which I'll upload to show you guys soon enough.

wispy token
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@lime juniper Can I open the drug for 2 seconds?

tardy ocean
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What do u mean @wispy token

light veldt
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Has anyone experienced a door bug? Auto never works i have to always open the door manually even tho its in auto. Sometimes it also lags a bit and doesnt open. Got me killed my last game.

fervent grail
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@light veldt Yeah it’s one of the most recent bugs, there’s currently no information on how to solve the issue. It’s best to bear with and wait until a patch is available or a solution.

upbeat zodiac
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When do you add deathcam guys?

night cloak
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@upbeat zodiac No information ℹ️

night cloak
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When is the event ending?

lime juniper
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Private message, @wispy token?

tardy ocean
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@lime juniper

lime juniper
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It means that your connection to the server was lost. Check your Internet connection.

night cloak
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How do get the title this player has on the screenshot

tardy ocean
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@lime juniper i did my connection is good I’m next to my WiFi

night cloak
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Hes title is #86 middle man

tardy ocean
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In the same room

lime juniper
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That does not imply a stable connection.

tardy ocean
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I get 35mb

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I changed my WiFi a month ago

night cloak
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@tardy ocean just dont use cars or any vehickes cos this update THEY make ur game lagggy

tardy ocean
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My old one was like 15 mb

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Okay

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It was working fine before the update happened

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@night cloak

tardy ocean
spiral igloo
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They referenced you to the articles they thought you didn't read, did you click no in the article to be put into contact with support ?

tardy ocean
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I pressed contact

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Us

spiral igloo
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Yes so you didn't read those articles correct ?

tardy ocean
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I will try again

spiral igloo
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Yes they referenced you, click the article and select No at the bottom, that should prompt em to give you a different response

tardy ocean
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That’s what I get

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If I press articles it’s say nothing

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Why do we contact for actual problems

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This is stupid

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@spiral igloo

spiral igloo
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Below the article there should be a "Was this helpful : yes/no"

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In the actual article

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Not your conversation

tardy ocean
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I pressed no

spiral igloo
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It should then prompt a Contact Us

tardy ocean
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Not me

spiral igloo
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Idk then, ask support why 😂

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That's how it normally plays out

grand drum
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Anyone know how to mirror iphone to windows 10, this gyro is great but on such a small screen it makes me nauseous

spiral igloo
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@grand drum capture card would be the best option if you don't want any delay to your mirrored screen

tardy ocean
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@spiral igloo

spiral igloo
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@tardy ocean timed out, gotta wait bro rip

tardy ocean
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It’s sending now

quiet topaz
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How come it says I am in Gold yet it gives me points in bronze and silver? It used to say I was getting points for gold

fervent grail
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@quiet topaz Make sure you’re playing in the correct server.

wispy token
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@lime juniper yes, but no longer needed

night cloak
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Because you are Gold in duos and silver in squads?

old frost
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Fix the game please been broken since realesed

wispy matrix
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ok

steel fog
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@old frost well I guess you should repair your game or upgrade your device

old frost
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@steel fog all players have the issues of lag render desync I don't so maybe them should upgrade there top range devices but meh

wispy matrix
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oh boi

steel fog
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@old frost Well yea there is some rendering issues after the last update and the devs are aware of it and they are working on a fix

old frost
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Is the game broken or is iphones and ipads broken then seem to have the issue more worse than anything else

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@steel fogrender issues been since season 2 don't try blame new update

wispy matrix
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the trxth is i am broken to buy a new phone. i play on an emulator :GWaobloChildPepeCry:

steel fog
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Well I'm not facing it so idk

wispy matrix
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neither do i

old frost
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Neither do I but its a thing with iphones aparrently

steel fog
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Dunno I'm a note user 😎

old frost
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Iphone wonder why they dying simple they behind on tech they struggled to make a waterproof phone like they made it 10years after

steel fog
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😂 and yet people still buy the same aka new iphone every year

old frost
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Exactly and they not upgraded software since 2014

steel fog
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Yea lol

old frost
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Sell same device just different look

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Only people who buy iPhone are dumb and only pay for logo

steel fog
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Well yea some people buy Apple products just to brag

gleaming abyss
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@steel fog @old frost move to #chat for further discussions

lyric ice
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So pubg has ripped me off and no one will answer me

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I paid for something I still havent gotten after 3 weeks and there not answer any of my tickets

shell kraken
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@old frost

lyric ice
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What?

fervent grail
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@lyric ice How did PUBG rip you off?

proper dirge
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@lyric ice The devs do not officially respond

night cloak
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@quiet topaz as you get higher in ranks, the amount of points you gain will decrease and survival time will be a crucial factor

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i'm not sure how much is the decrease but i think it's somewhere around a 5%-10% deduction per rank up when winning (what i think)

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and as you get higher and die early, you will also lose more points

fervent grail
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There is no deduction depending on your rank. The deduction depends on the average skill level you play against.

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For example if you’re in crown, and you matchup with an average of diamond tier players you’ll get less points and lose more depending on your survival.

night cloak
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ok then. ty sir.

fervent grail
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If you’re crown and play against higher ranked players such as conquerors and ace level players you get more/lose less.

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No problem, just trying to make it a bit clear ya know.

night cloak
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haha i play ace and conq lobbies and still get less than 20 points in ace matches

fervent grail
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That’s not too bad.

night cloak
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i don't play for survival, i play for the kills

fervent grail
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There you have it. Survival>Kills.

night cloak
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why aren't kills as important?

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ik that survival is the main thing, but like c'mon

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ik they count towards your kill rating

fervent grail
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I’m not too sure, but it’s most likely so you prioritize survival. Personally I’d like an equal balance on it.

night cloak
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mine is sitting at like 4256

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with a 4006 survival rating

fervent grail
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Sorry to cut this a bit short, gtg.

night cloak
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nah all good

fervent grail
night cloak
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thanks for the correction

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and "support"

sharp onyx
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For some time lately the game has problems with the sound. I play with earphones on and can't hear footsteps or gunshots from the correct direction. And its not continuous too, if an enemy is walking close-by, you don't hear the footsteps all the time but only a few times even though the enmy is continuously walking. Any idea when this bug will be resolved? It has been there for quite some time now and seriously hinders gameplay...

night cloak
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Hello i need help any one here

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Hello anyone

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My pubg is keep crashing without no reason

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@lime juniper I've done this so many times ... I read that they were arranging the rendering on medium-sized mobiles. I have an Alcatel A5 and always played without serious problems.

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But it keep crashing when it well start again yesterday is was working fine

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From this update, I could not play more normally, I lose several games due to the rendering problem.

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And when i crash a message pop that said pubg mobile download paused wife no on

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After the startingpubg screen i start crashing plz help

old frost
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Damn chief hog please play the game

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@fervent grailu obviously a noob

sharp onyx
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@night cloak clear game data from settings and restart

old frost
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I not to sure why they trying to bankrupt them self

fervent grail
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@old frost Huh?

old frost
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Same issues since season one are still here duh

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And now hackers a taking over

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Non hacker's get banned and hackers go free

fervent grail
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What kind of issues?

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Hackers aren’t taking over the majority of players don’t hack. And most bans are fair.

old frost
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So why ban non hacker's

fervent grail
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The bans that are accidental could have a multitude of factors that play in, such as unsafe/unstable network connections. And just because they don’t hack, that doesn’t exclude them from breaking TOS.

old frost
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So when I sent a video of a hacker and a screenshot of the hacker why was the defence of them please provide evidence

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They emailed me asking for video and screenshot after I provided both but ok

fervent grail
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We can’t do anything about the customer service of PUBGM, we can only provide help about the game, and try to troubleshoot/solve problems.

old frost
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So wait this discord is not official tencent

shrewd lion
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Major physics glitch: If you jump out a building you crouch down for a sec as if the character is absorbing the fall, right? Well, while the character is during the little animation u can still shoot

fervent grail
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It has official Tencent community team members[Yellow Role]but they are not always available to ask help from, so people with the contributor, moderator, and admin role help out in the server. The server is owned by a tencent community team member

cinder quarry
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How should i repair my game i can't click on the repair button its starting immidietlly

shrewd lion
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Where do I go for game glitches/bugs

fervent grail
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You have to go into the settings, logout, and then click on the repair button once the login screen pops up

old frost
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@cinder quarryreinstall

cinder quarry
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Ok

storm flumeBOT
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Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

old frost
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@fervent grailhe just said it didn't work duh

shrewd lion
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No signout in the pubgm settings dont reinstall..

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Dont help unless u have the role

fervent grail
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^

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Feel free to help, even without a role. Just make sure not to spread any misinformation.

old frost
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Erm I just said reinstall because u had that issue but okay 👌

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Sign out settings erm ok dumbo

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To access settings u need access game

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Or is I dumbo

fervent grail
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He said that it was going too fast for him to click on the ‘repair client’ button

old frost
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Duh

fervent grail
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So signing out in the settings will allow you to click on the repair button and then you can sign back in.

old frost
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He cant get in the game to do that duh

fervent grail
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‘How should i repair my game i can't click on the repair button its starting immidietlly’

old frost
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Yea duh

fervent grail
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Meaning the game logs in too fast for him to click it.

old frost
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Meaning it's glitched

fervent grail
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It’s not glitched, the game automatically logs in and in order to get to the login menu you need to sign out.

ruby totem
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go to settings in lobby then hit log out

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then you can hit repair then re log in

fervent grail
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^

old frost
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Just click repair when you open game is easy

fervent grail
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Well not everyone wants to time their clicks.

old frost
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Apparently there is no loading screen according to noob hog

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What's he got a 2600 phone

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It's not 2020 yet

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Heren

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Is a bird

shrewd lion
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This chat is for support

old frost
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Tell chief that

ruby totem
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@old frost support is supposed to help people fix their game in the easiest way possible, timing clicks is just needlessly complecated. If you wanna give people a difficult answer to problems, you can tell them in dms or #chat

old frost
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Nice chief removing you posts

shrewd lion
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I was removing my posts now stop talking here.

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#chat

old frost
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Erm so helping a person fix game is now not support ok

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Guess I'm leaving as fixing pubm games does not reach support criteria

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This should be called retarded lobby ✌️

ruby totem
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your advice was perfectly fine, but the devs purposly added a repair option for these specific kinda of problems

old frost
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It's season 5 now not season one

ruby totem
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move to #chat or to dms if you would like to go off topic

old frost
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And it does not work

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Oh well peace shitlocks

fervent grail
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@old frost Please stop talking off topic go to the correct channels.

old frost
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@fervent grailok I will stop asking for support from shitlocks

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And support from pubgm shits

shrewd lion
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Share your comments in #chat

ruby totem
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^

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#chat

dense glade
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@MarkInfamous#4450 Damn

tardy ocean
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Let’s I’m playing eu sever and switch to na sever will I have the same points on rank

night cloak
fervent grail
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@tardy ocean You won’t, each server and game mode have different rank points. For example, you could have 2100 in EU squads but be 1700 in NA.

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@night cloak What’s the issue?

old frost
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Have i missed much?

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????

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@night cloakwhats issue

tardy ocean
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@old frost I think his friend got trapped by zombies

old frost
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@tardy oceanduh

night cloak
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No hes through the wall

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Hes abusing glitches and left me to die

night cloak
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Any solution device is iphone 8

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Is your device jailbroken, @night cloak?

lament sequoia
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Heyy a friend of mine got merit cut for "attacking a teammate" and actually he just accidentally got me with a frag. What to do?

night cloak
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There is nothing he/she can really do besides getting their merit back up.

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Apologies for any inconvenience caused.

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@lament sequoia to gain merits u must have to come in the top 10 of the match

vagrant dew
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Solo match

night cloak
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@lament sequoia merit points can be earned according to your ranking its 3 for top 10,2 for 11-50, 1 for 51-100

normal fulcrum
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Is there any glitch going on at the bridge near Water City?

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Our car drowned while trying to cross a bridge and after a min or 2, an enemy car faced the same thing

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One of my mate said he also got in glitch one game on the same bridge

night cloak
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@normal fulcrum did your car went through the bridge into the water??

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@night cloak No the device isn't jailbroken

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I tried reinstalling the game but it didn't helped

shadow tundra
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when I try to link my twitter or sign back in it wont let me log back in ill press connect on the first one and connect on the second one then it will just load me back on the main screen

normal fulcrum
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@night cloak Not sure. Game froze for a sec and than car was drowned. Later another car tried to cross and got disappeared on the bridge. Than we saw their car in water too

lean crescent
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😦

night cloak
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@normal fulcrum i too have encountered frame drops while driving cars after the update not sure why this happens i tried client repair too

normal fulcrum
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@night cloak All vehicles are bugged. That's confirmed. Door bugs are confirmed too. Devs are working on fixes

lean crescent
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@normal fulcrum Everyone knows that boi wait for the patch

normal fulcrum
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But that bridge glitch was new. Luckily I was not the only one to face that

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@lean crescent Waiting on that mate. Just hoping that patch will be released soon without new bugs

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@shadow tundra I have a Twitter account linked with PUBG. So does it loop on authorization page of Twitter?

night cloak
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@normal fulcrum hopefully they don't add new bugs while fixing the previous ones

shadow tundra
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@normal fulcrum yeah

normal fulcrum
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@night cloak No one add bug purposely. It just happens

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@shadow tundra So do you have Twitter App?

tribal ice
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Hah, lol, they can only add new skins and bugs

shadow tundra
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yes

night cloak
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@normal fulcrum with every new update huh!!!

normal fulcrum
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@shadow tundra Ok. I don't use Twitter App. I log in through browser and it works 100% everytime

shadow tundra
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i log in though the pubg app

normal fulcrum
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@night cloak Sorry didn't got you

haughty cypress
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we need more skins

tribal ice
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They already added new roulette today, but patch has not released

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@haughty cypress mooooore skins and usless events

haughty cypress
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yeet on the skins

tribal ice
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htt ps://youtu.be/1X6GLLlRmLg

normal fulcrum
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@shadow tundra I was asking when you try to log in, do you get redirected to Twitter App? Have you installed Twitter App in your device?

tribal ice
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Bug compilation

shadow tundra
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yeah but i deleted it and now it just restarts the PUBGM app

tribal ice
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But biggest bug is lags, freezes, low fps and overheat

normal fulcrum
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@shadow tundra That's weird. I usually log in through browser. Which device you use?

shadow tundra
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Google Pixel

normal fulcrum
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@shadow tundra Try clearing Cache of Pubg and close it from background. I've heard keeping it running in background creates issues

shadow tundra
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i did that already

normal fulcrum
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I'll check if it works on my device

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@shadow tundra It's working fine for me. Must be something wrong at your end

shadow tundra
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prob

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i just cleared the storage again

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but nothing

normal fulcrum
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@shadow tundra Gimme a min

shadow tundra
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kk

normal fulcrum
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@shadow tundra Try revoking access from Twitter and than authorize again

shadow tundra
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but wont that delete my account

viral notch
willow dune
viral notch
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where it is

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?

willow dune
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Then u will be able to access that channel

shadow tundra
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yooooooo i just lost everything @normal fulcrum

inner tiger
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Why I don't have anti aliasing feature on my Xiaomi Redmi note 4

normal fulcrum
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@shadow tundra I just did the same and didn't lost my account. I tried before asking you to do it

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That's why I was asking you to wait before I said to revoke access

shadow tundra
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oof

inner tiger
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Hello?

shadow tundra
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nmv im good

normal fulcrum
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@inner tiger Maybe your device is not qualified for that feature. All settings are available depending on your device's GPU

viral notch
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no one is helping me

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in emultor support

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Help😡

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@night cloak

night cloak
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Your name should contain atleast first 3 Latin characters according to #481193721560432670 . So I have changed your name, @viral notch.

tame tundra
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Hello guys .
Lately I'm being against hackers in emulator
Wall hack and no recoil .. so u should but more protection in ur emulator

storm flumeBOT
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Hello, @tame tundra!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

#

Hello, @tame tundra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cursive sedge
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Is there Anti Cheat applied in PUBG M ?? Facing many hackers 😑

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Lol !

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They have evey hack ! I spectat them

half kayak
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@cursive sedge they will get detected and banned eventually.

tame tundra
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They use new account so they don't give af

cursive sedge
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That would be Great @half kayak

Because of hackers .....the feeling of game is ruined

tame tundra
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Anti-cheat should stop them from playing in the first place

wispy token
tame tundra
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U can't enter the match if use third-party software

cursive sedge
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But some people has their phone Rooted !! @half kayak what about such users ? Will they get a Ban

maiden otter
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I lost my account

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How i get recover it

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Facebook

wispy token
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@night cloak yes, did not help

maiden otter
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No some one report my account and then it was dissabled

cursive sedge
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Login with ur Facebook account

maiden otter
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Android

wispy token
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@night cloak android

cursive sedge
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@maiden otter Did u applied cheats Or used GFX tool ?

maiden otter
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No never

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RDanushkaLK

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This is my nick name

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No i link with fb then they dissabled my fb account unfortunatly i also log out pubg

wispy token
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@night cloakThis server fell off the tencent, since nothing works for the whole ru community

cursive sedge
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Disabled ur FB account ? ! @maiden otter

maiden otter
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Yes

cursive sedge
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And that account was joined with PUBG

maiden otter
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Yes

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Yes still dissabled and i connot get my pubg accout

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Its 69Rp level 49

cursive sedge
#

I think that's the reason !!

The account with which ur PUBG was joined You disabled that account . That is ur FB account .

That's why ur game is not login

jolly elbow
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my account is banned on last week Wednesday till didn't came

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Without a reason they banned

maiden otter
#

I know but why i cannot open my pubg account

jolly elbow
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Nothing

maiden otter
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That mean i cannot recover my pubg acc

cursive sedge
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Enable ur FB account Or else u can't recover ur PUBG account

jolly elbow
#

Nothing just without a reason

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So many people accounts banned without a reason

cursive sedge
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Nope

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Maybe for using Cheats snd GFX tool or anything .

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But no ban for no reason

jolly elbow
#

No bro

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There is a glitch going on

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So many of my friends accounts banned and also unbanned

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Till now i have spent more than 1000 us dollars

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No reply from customer care

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Keeping mails every day

night cloak
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There is a glitch going around where people have a big version of an enemy and if you shoot it. Once you get reported you do get banned. There was video proof of it and then later in they were banned .

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But because PuBg doesn't like to recognize their own faults they haven't mentioned it yet or corrected the suspensions.vmaybe next update they will address it.

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It will not cause the player to get suspended.

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It's just a visual bug.

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Watch the live stream of the person who got banned for it.

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I don't have it but someone posted it.

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Like I've said, it will not cause the player to get suspended. It was already confirmed by one of the administrators.

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Ok. I am not going to argue AI have better things to do.

analog ferry
#

hi there, i would like to buy a Parachute from the Time Limited Shop - New Item Discounts since 23.02.2019. I've emailed to PUBG Mobile support and also send enquiry ingame via Customer Support. However, i did not receive any reply at all. Can you please help me? I really wanted to buy the parachute

night cloak
#

@analog ferry It is a bug where the parachute didn't show up in store. No information when it will be available to purchase unfortunately.

analog ferry
#

aww...so there's no way to buy this parachute? I can't even find Parachute section at Shop haha

night cloak
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For now, there's no way.

analog ferry
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@night cloak alright then. thanks for the prompt reply 😃

night cloak
#

You're welcome!

hollow hemlock
#

I need help anyone???

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??

scarlet kiln
#

What are the chances of getting Moonlight in Vikendi, 1 out of 2 matches?

hollow hemlock
#

I need help pls??

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My game is not opening

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Help

normal fulcrum
#

@night cloak It's a visual bug where an enemy is camping in a house and his head is seen really huge. When you hit it, player gets hit too. As per game's anti cheat, it's detected as cheating as you shot in air and someone got damage. Thus you end up getting ban. Sorry I suck in explaining but I hope you get what I'm trying to say

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@hollow hemlock Which device are you using?

valid river
#

@normal fulcrum my game keeps crashing

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@night cloak help

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@neon patio

tired fractal
#

where is hidden space?

turbid python
#

Doors doesn't open even if they are set at Auto open fix this issue

normal fulcrum
#

@valid river Please don't tag everyone

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@valid river Which device you use?

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@turbid python It's a known bug and devs are working on it

tired fractal
#

where is player spaces?

normal fulcrum
#

@tired fractal U can see it in profile on left side. There is button that look like "share" button. U can click it and see the player space.

tired fractal
#

ok thanks

night cloak
#

You missed my point. I said that there is no possible way a user would get banned for that bug, @normal fulcrum.

brittle drift
#

does anybody know how to download newest pubg-m apk? official sites link to old one

wispy matrix
#

@brittle drift dont go for non-official sites.

#

however you can download it from apkpure app

lavish idol
#

is it possible to use same name of player or no?

iron prairie
#

i think so if you log onto the same acount

#

if not no

wispy matrix
#

@lavish idol you cant use name of player that has been already registered with pubgm. you'll get an error saying "name is already taken"

lavish idol
#

then got killed by those 2 suspected hacker
Royalty and JustinBB

wispy matrix
night cloak
#

@jolly elbow yes bro some of my frnds account got also banned like this

#

My frnd tried tired a method and got unbanned , if u want i can ask him @jolly elbow

#

@night cloak yes please share it might help others

normal fulcrum
#

@night cloak I made a guest account and played whole day until I encountered that bug. After which I got banned after few minutes of taking a shot on it.

gleaming abyss
#

@night cloak people actually are getting banned for that

#

I think when u shot that big thing system maybe detects it as long neck hack

wispy token
#

recover clicked does not work

vague kestrel
#

Enter match again button not works

#

When i tap enter match again it says network error

#

Everytime this happens

#

Sometimes it says your last match has finished

#

Please fix it in 0.11.5

tepid reef
#

What's with the bug where if you crash into something your car gets stuck and you and your teammates can't get out,neither switch weapons.

night cloak
#

Agree @tepid reef

tepid reef
#

Due to this I can't push/rush anywhere

#

It will change the whole meta of rushing

#

Because no one has the time to actually use brakes to stop a car

night cloak
#

Anything happens in those moment....like we get wiped out by enemy

tepid reef
#

Im mad rn because it happened during a qualifiers in my local tournament

#

And our squad wipeout became a joke

#

Because others thought we were noob because we did not react according to the situation and stayed inside car while shooting with DMRs and Snipers

#

That too stuck in a wall

night cloak
#

The doors are not opening automatically

#

Game is becoming so choppy

wispy token
#

@night cloakOn 4gb, everything is fine, but I'm not comfortable playing on it

stoic sky
#

Is there any german Support?

#

Where can i See My whole ingame play Time ?

tepid reef
#

@night cloak yes,doors are also opening after a short delay

night cloak
#

I have to touch open to open it even tho itz in auto

wispy token
#

@night cloakI have wi-fi and 4g different countries tied, 4g in our region is very weak

night cloak
#

Every damn time when i m running away during heat moments the doors nvr open...i feel like m free kill for my enemies @tepid reef

wooden oasis
#

I am getting this message when I tried to login

night cloak
#

It means servers are currently unstable due to heavy traffic, @wooden oasis. Please try after some time.

wooden oasis
#

Ok

night cloak
#

@wooden oasis mobile or emu?

junior sapphire
#

Pls hlp me

#

I had 600 uc

#

I have now 480 uc

#

I havent purchased anything!!

#

What shoul i do pls help me out!!

night cloak
#

Please contact customer service. We don't deal with the transaction issues.

junior sapphire
#

But how?

wooden oasis
#

@night cloak mobilr

junior sapphire
#

Is there any no.??

#

Or something like that?

night cloak
#

@junior sapphire there is a customer support option in settings>basic bottom left

junior sapphire
#

Ya i saw but there is no option for that stuff

#

I already checked

#

@night cloak

storm flumeBOT
#

Please refer to FAQ 6.1 in #481198147478224896 for further information, @junior sapphire. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Please refer to FAQ.

#

@junior sapphire are you sure u didn't purchase anything unknowingly, go through your inventory

junior sapphire
#

Yes i am

stoic sky
#

@potent zealots Are you the Support?

night cloak
#

Yes, @stoic sky?

stoic sky
#

I have a question , where can i See My whole ingame play Time from PUBGM, from joining the Game at the First Time till Now. Sorry for My Bad english i‘m from Germany

dim hollow
#

Does killing team mate may lead to ban

night cloak
#

Yes, @dim hollow, if done multiple times.

atomic coral
#

@dim hollow not a ban, it will lead to merrit lose. lower merrit will reduce your rewards and if it gets too low you can only play solo

#

merrit can be gained tru playing good

dim hollow
#

No ban means

night cloak
#

You can actually get suspended for team-killing if done several times consecutively, @atomic coral.

stoic sky
#

@night cloak you saw my question ?

atomic coral
#

@night cloak if you say so. never lost any merrit so my knowledge isn't much

plain sandal
#

If 50 people report 1 person will he get a ban?

night cloak
#

Depends on the reason, @plain sandal.

atomic coral
#

@plain sandal if this happens the player is more likely to get checked

plain sandal
#

So no one can do fraud reports

atomic coral
#

if weird stats are found it can lead to a ban

#

hackers are still manually checked @plain sandal

stuck anchor
#

Do some tests on a guest account.

plain sandal
#

I was getting scammed by someone on discord he said will report my account with 100 account

night cloak
#

@plain sandal Lol that retard is just scaring you

plain sandal
#

Ik

#

Just a safety check

atomic coral
#

you can only report when in thr same match -_-

plain sandal
#

No thats not true @atomic coral

stuck anchor
#

No, you can report people if you have their character ID

night cloak
#

Someone here tried to mass report a guest account in a custom room and that account got banned

plain sandal
#

Just visit their profile

sturdy perch
#

How to fix lag in Pubg Mobile.

plain sandal
#

@sturdy perch buy a costy device

#

Same probs with me

#

Using redmi note 4 32GB + 3G

sturdy perch
#

@plain sandal No i don't wanna get one.

plain sandal
#

What u use

sturdy perch
#

@plain sandal Will Take my life lol.

#

@plain sandal Emulator.

#

@plain sandal Pheonix OS.

plain sandal
#

Then idk it should not lag

#

Pheonix OS is decent

sturdy perch
#

@plain sandal 4GB ram.
Intel Hd 4400

#

Intel i3

night cloak
#

Just saying, we don't recommend you using Phoenix OS.

sturdy perch
#

@plain sandal Lags alot after this update.

#

@night cloak Why?

night cloak
#

I get huge frame drops, but in solo only

#

😶 🤔

#

Probably too many campers rendering

atomic coral
#

@night cloak same, weird. 1 time it even crashed my game. (while solo in a buggy)

#

((lel buggy))

night cloak
#

Phoenix OS isn't really an emulator but an entire android operating system running on your PC.

It's not official so it's not really recommended as the sensitive anti cheat of the game might get you banned.

plain sandal
#

@atomic coral pubg should remove useless things

night cloak
#

Hlo i need help

#

Game was sooooo good before sanhok update

#

Can anyone help

#

What ? @night cloak

atomic coral
#

@plain sandal #chat

plain sandal
#

Kk

night cloak
#

Unable to copy paste our name

sturdy perch
#

@night cloak But No Choice With TGB.

warm shuttle
#

does PUBGM have any esports contact?

night cloak
#

Using rename card

#

What do you mean

plain sandal
#

@night cloak hold white bar of text at right side

night cloak
#

Stiill cant ita no appearing

stuck anchor
#

Hmm, do you think Discord VC can lead to a ban? I mean if you run it while playing. Would the system detect it as a 3rd party system trying to edit files or run something malicious ? I’ve never given it a thought until now. I’m talking to someone while playing.

night cloak
#

Well, unless you want to risk your account, go right ahead, @sturdy perch.

#

No, it will not, @stuck anchor.

#

Sheth help

#

It's not providing any sort of advantage.

warm shuttle
#

@jolly charm I was wondering if I could Message you again

#

please

night cloak
#

Long press the text box @night cloak

#

I did but cant

#

There are some characters that cannot be used for your username, @night cloak.

#

Make a video @night cloak

#

Also, I'm pretty sure there is a word limit.

#

Ok wait

#

One of the characters in that username is not allowed, probably, @night cloak.

vital sluice
#

@warm shuttle can you kindly stop mentioning the community team?

night cloak
#

D

lavish prawn
#

Is 20 kills much?

#

Or no

haughty cypress
#

Bot server lmao

wispy matrix
#

ye

lavish prawn
#

Was that a bot server?

wispy matrix
#

ye

lavish prawn
#

Ok

vital sluice
#

So what's the issue ?

night cloak
#

no you have platinum pants i bet it was a platinum match @lavish prawn

plain sandal
#

@night cloak its hard for even plat player to get 20 kills

lavish prawn
#

Yes it was

brittle drift
#

where to find new apk for pubg mobile? tried link on the official site, but its an old one

haughty cypress
#
  1. this is a support channel, move over to #pubg-mobile
  2. look at his teammate's clothing, they are all newbies, he just changed his server to get into a bot room @night cloak @plain sandal
lavish prawn
#

@night cloak yes I am a platinum player

night cloak
#

@lavish prawn #chat

haughty cypress
#

@brittle drift google apk pure

lavish prawn
#

Ok

brittle drift
#

@haughty cypress is it a trusted sources?

brave night
#

Hi

haughty cypress
#

Its not an official source, but a bunch of people use it anyways @brittle drift

brave night
#

What this support means

haughty cypress
#

If you have any problems regarding the game, come here for inquiries @brave night

brave night
#

OK thanks

zenith dove
#

can you put a „close“ button on „you were killed in last round“ window??

atomic coral
#

@zenith dove these guys aren't developers. report this issue ingame

night cloak
#

@zenith dove Hey, you have to contact customer support in game for any suggestions or feedbacks.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

brave night
#

I created a clan today with name HIvE but I wanted to put name HīѵE and when I pasted it in clan name column, two of the letters are not showing can you tell why it happened

night cloak
#

@brave night Special Characters in clan name aren't allowed.

brittle drift
#

@haughty cypress okay ill try, thanks anyway

brave night
#

Ok

spring grove
#

anyone know how to fix this?

#

this texture bug is so annoying

night cloak
#

@spring grove Does it happen all the time?

spring grove
#

yes

#

every map

night cloak
#

Do "client repair" from login screen.

spring grove
#

repair client doesn't work too

rare scaffold
#

How to get skull token?

spring grove
#

this bug is gone when i reinstall the game but only an amount of time and it's back again

night cloak
#

That seems like a bug then. Report this whenever you face it in game l @spring grove

spring grove
#

ok

lavish prawn
#

why are some guns not available in the pubgm but on the pc

steel fog
#

@spring grove there is an option in graphics "Auto adjust graphics" have you tried turning it off?

atomic coral
#

@lavish prawn cuz pc is diffetent from mobile

night cloak
#

@lavish prawn Soon those will be available.

normal fulcrum
#

@night cloak Any idea when vault button will be added?

night cloak
#

@normal fulcrum No idea. Though those are available in Vietnam/Korean versions.

normal fulcrum
#

@night cloak So unfair

vale urchin
#

will emulator get crew challenges?

night cloak
#

@vale urchin Most likely not. Because of the different servers.

onyx cairn
#

No, because the Crew Challenge is only optimized for the mobile version, not for emulator.

vale urchin
#

okay

onyx cairn
#

"Because of different server"? 🤦

brave night
#

If I am playing a custom then how will the host know that I am playing in emulator not in mobile

normal fulcrum
#

@brave night Your avatar will have an icon of PC while in lobby or custom

brave night
#

Ok

night cloak
#

Even tho they get the emulator players, the main obstacle is servers. That's why there's no separate leaderboard for Emulator players at first place. @onyx cairn

onyx cairn
#

That's wrong but ok

vale urchin
#

one more thing, can you allow us to make a war match with normal room card?

night cloak
#

@vale urchin Hey, you have to contact customer support in game for any suggestions or feedbacks.

vale urchin
#

okay

normal fulcrum
#

@night cloak If I'm not wrong, we can share feedback through Twitter also, right?

night cloak
#

@normal fulcrum You can share feedbacks anywhere, but it's better to suggest it directly to developers than social media managers.

normal fulcrum
#

@night cloak Once I saw a video that Brendan Greene made a video where he was reading tweets and replying. So I guess they do read tweet

#

@night cloak He claimed he is Player Unknown's content creator in the same video

onyx cairn
#

That's about PUBG, not PUBG MOBILE! ^^

night cloak
#

He is Player Unknown himself. And he's not the developer for PUBG. But PUBG Corp is. @normal fulcrum

#

And they set up all Q/A in social media pages.

normal fulcrum
#

@night cloak Oh yea. I replayed the video and he's Creative Director. Sorry I forgot. But he did read the tweets from pubg support bg and even replied too

night cloak
#

Btw Tencent made a dedicated Facebook group for reporting bugs. Can be found in Facebook as "PUBG Mobile feedbacks" in case you choose social media over in game.

normal fulcrum
#

@night cloak I don't use Facebook

night cloak
#

make one

#

Is there a glitch that won't let you rank up?

#

I've been stuck there for like a month 😅

zenith pollen
#

tess

night cloak
#

And I played yesterday and got number 1 and didn't budge

#

Hello, @night cloak. Did you make sure you're playing on the same server you're ranking up in ?

normal fulcrum
#

@night cloak Share your career result so we can understand better

timid quiver
#

I wanted to ask if I would lose the clan points I earned on a clan and then joined a different clan?? Will the clan points decrease???

night cloak
#

@timid quiver You'll not lose clan points. But you'll lose clan activity points.

strange arch
#

So why my report messages are getting deleted from support chat window?

atomic coral
#

@tired fractal you have to reeeeeport it ingame

earnest girder
#

Can you tell me what this super lucky player is in pubg? It also asks me to enter mobile number.

#

@lime juniper

lime juniper
#

You receive that item which is displayed in the top-left corner, for seven days.

earnest girder
#

But, why are they collecting phone numbers?

cinder quarry
#

Its just a scam
There are going to sell our information

tired fractal
#

how did it even pop up lol

cinder quarry
#

I never saw any game asking for phone number

earnest girder
#

It comes as an ad when you open the game.

tired fractal
#

really?

earnest girder
#

Yes. But not for all it seems.

patent nymph
#

For some countries

#

Not no all

tired fractal
#

nope its not there for me

atomic coral
#

ingame

lime juniper
#

There is a new game feature to register your phone number, @earnest girder. This is to provide better services to those who do this. Maybe you will experience less cheaters, for example. To encourage players to do this, they will receive bonuses and discounts.

#

You can submit it in an online document and insert a link to the document to your report, @faint tundra. The e-mail service is discontinued.

earnest girder
#

I see

#

So this will be rolled out to everyone soon?

lime juniper
#

It should already be, at least the ability to register your phone number. It seems that they randomly select some players to receive such bonuses as you did.

limpid socket
#

@earnest girder The bonus you’re referring to is the new feature called lucky shop. Please have a look at the pinned messages.

lime juniper
#

In your in-game report, @faint tundra.

dawn jackal
#

How can i report something in the game?

wispy matrix
night cloak
#

@dawn jackal you get a report button on the top right side beside emoji button, while you are in a match

dawn jackal
#

I did that so many times but the bug still coming and coming

wispy matrix
#

it takes time for devs to fix bugs

#

maybe it will be solved in the next update

dawn jackal
#

We will see

night cloak
#

New bug, single tap glitch on akm, i literary banged my head on the wall

wispy matrix
#

neither to me

night cloak
#

@elfin zodiac cause you're lucky, we're not lucky as you boi

wispy matrix
#

oh boi

night cloak
#

this isn`t necessary that everyone might face similar bug

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

viscid plover
#

Who is handling PUBGM support over here?

solid coral
rigid marsh
#

can i play it on pc ?

atomic coral
#

@rigid marsh there is an emulator

#

tencent gaming buddy

rigid marsh
#

umm

night cloak
#

@viscid plover you can share your issue here anyone with solution will help you soon

rigid marsh
#

@atomic coral can i play with my friends on phone

atomic coral
#

@rigid marsh yes you can

rigid marsh
#

cool!!!

#

thx

mental needle
#

Can I own a smurf account or it’s illegal ?

night cloak
#

It is legal.

viscid plover
#

Used all the weapons required for Weapon Master in Sanhok but haven't got the title yet

dire arrow
storm flumeBOT
#

Hello, @proud scaffold!

Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.

night cloak
#

@viscid plover can you list the weapons you used?

#

@viscid plover sadly on squad/duo, you have to kill the enemy with the same weapon you knocked them out, otherwise it won't count

vast lion
#

@viscid plover were tough platinum tier or higher in the server and game mode you were playing?

viscid plover
#

@night cloak ohh that's where I went wrong

night cloak
#

don't worry about it, I've done too and we aren't the only ones

viscid plover
#

I've been trying forever and didn't knew about this until now!😂

tiny plinth
wispy matrix
#

@tiny plinth english please.

crisp garden
#

If you all want support just ping me

normal fulcrum
#

@elfin zodiac I have OnePlus 6T 😅 😅 😅

limpid socket
#

then im sure its your internet.

normal fulcrum
#

That's not the issue

#

Check the parachuting icon. It says I'm landed

limpid socket
#

graphics not being rendered its not the game's fault.

normal fulcrum
#

@limpid socket It's actually games fault. Started happening after zombie update

#

But that's not what I'm here for

#

Tf man. @elfin zodiac You dumb or what?

limpid socket
#

hes talking about the parachute

normal fulcrum
#

@elfin zodiac Shut up if you don't wanna listen ok

limpid socket
#

its a glitch.

normal fulcrum
#

@elfin zodiac I don't need help regarding the render. Devs are doing that for me so chuck it

#

@limpid socket It changed to FPP from TPP just when the parachute opened. Than it changed back to TPP after landing

night cloak
#

@normal fulcrum how could u change perspective in match?

normal fulcrum
#

Repairing won't work. I've worked with almost everything I can

#

I never said it didn't rendered 😥

#

@night cloak It glitched

#

It happened twice in a row. Luckily I was with randoms and avoided hot drop

#

@elfin zodiac Are you done proving me wrong?

#

@night cloak Kindly check my ss I shared. I started game in TPP but camera changed to FPP right after parachute was released. It happened twice in a row and the parachute also gave false indication even when I'm way above the ground. Please report the issue to community team

#

@elfin zodiac I shared it so a mod can forward it to comm team. Not to get support.

night cloak
#

@elfin zodiac @normal fulcrum
please use DMs or #chat for further conversations, this is not the place

#

That glitch happens when the Connection is not stable and when the map is not properly loaded, @normal fulcrum.It is already known to the devs. Please report it in game.

#

We are not allowed to share that information👀 @elfin zodiac.

#

I don't said staff.

normal fulcrum
#

@night cloak I couldn't report to devs. I'm already in convo regarding the bridge glitch with devs

night cloak
#

Use in game report button. It is already known to devs, @normal fulcrum.

normal fulcrum
#

@night cloak Ohh. How should I report while landing? 😅

night cloak
#

You can report that anytime.

normal fulcrum
#

@elfin zodiac I know how to report. You seriously think you're the smartest? 🤔

#

@night cloak It's a huge risk while landing. But let's try it anyways

wispy matrix
#

@elfin zodiac what was that info u shared 🤔 i m curious

gentle summit
normal fulcrum
#

@wispy matrix Some name and some thread info

wispy matrix
#

ok

gentle summit
#

Help me out

crystal shale
#

@wispy matrix hey dont response from pubg team i got ban near about one week .. File claim. Thair is no response too. I want unban fast can you help .
Can you send my id and problem to pubg team

gentle summit
#

Anyone reply my ques

night cloak
#

No

gentle summit
#

@night cloak get out of here man

#

No help ok

night cloak
#

We do not provide such services, @crystal shale.

#

That codes are given by Pubg mobile itself, @gentle summit.

#

Lol that was for that qadeer guy asking about his ban @gentle summit

wispy matrix
#

@crystal shale as i already told you, i am not connected to developers by any means. you have to wait for a month or two for their reply.

gentle summit
#

@night cloak but before sometime we can buy uc in midas shop

crystal shale
#

@wispy matrixok

night cloak
#

I guess the midasbuy is no longer available in India, @gentle summit.

main pasture
#

Can I report hacker live Facebook stream here?

night cloak
#

We don't manage anything out of this server, @main pasture.

main pasture
#

Where can I report it then?

#

He's marketing his hacking tools on Facebook

#

The game is full of hackers

#

Inside the game?

night cloak
#

@main pasture yes

normal fulcrum
#

@main pasture You can share video link to customer support in game if they are streaming or uploading videos on hacks

main pasture
#

1 hour and 19 minutes of live stream and he didn't get banned

#

The hacking detection system is great

spring void
#

@main pasture chack faqs

night cloak
#

@main pasture they maintain their stats in order that it can`t be suspected

spring void
#

@elfin zodiac @night cloak report in game and type in other dialog

main pasture
#

It's event mode

#

I will report it in game

#

Tencent should consider isolating iOS players from Android players because all hacking scripts are being used on Android

blissful leaf
#

@main pastureiOS has the same and worst problems...

slate forge
#

Help please!

#

@lime juniper please reply

torn pollen
#

is it just me or when ur spraying u can look left or right please??

#

wondering

slate forge
#

@torn pollen it's normal

torn pollen
#

i mean when ur sprayting down sights u cant move them

#

ok

slate forge
#

Look up my problem is there..

lime juniper
#

I am not sure, @slate forge. Maybe it is temporarily unavailable.

torn pollen
#

idk dude

#

is it normal error

#

^^

night cloak
#

What do you mean

#

@torn pollen

slate forge
#

@lime juniper it's been like that since 1 day

torn pollen
#

when i spray down sights

#

i can move em left or right

slate forge
#

And I need to buy UC urgently at cheap cost so I want to use it

proud plaza
#

anyone having issues with the game?

lime juniper
#

What kinds of issues?

proud plaza
#

Lagg

#

too much lagg

lime juniper
#

Do you have high ping?

proud plaza
#

even tho 50 Fps and 130 Ping

lime juniper
#

It could be the server you are playing on. Have you tried switching?

proud plaza
#

yea we play on asia and europe

lime juniper
#

The same issue on both?

proud plaza
#

but too much lagg

lime juniper
#

What about another server than those two?

proud plaza
#

Red Pings on others

lime juniper
#

What about your Internet connection? Do you face similar issues in other games?

proud plaza
#

Its fine

#

100 to 150

#

ms

#

any server issues of the game or emulator?

lime juniper
#

It may be the game servers, then. You should try again at a later time.

proud plaza
#

thanks

lime juniper
#

Not much to thank for, but I hope you will have a better experience soon.

vagrant dew
#

So anyone here know the guy that price the outfits in the game

lime juniper
#

Do you mean who decides the prices for items, @vagrant dew?

vagrant dew
#

Yeah

#

@lime juniper

lime juniper
#

We do not have any specific information. Why would you ask? This is handled by the developers, who we do not have any contact with.

vagrant dew
#

Then is terrible because how can I buy Claire outfit for $50....... The outfit is even expansive than the residents evil remaster @lime juniper

wispy matrix
#

lul

lime juniper
#

There is nothing we can do about the prices, unfortunately. It is just as it is.

night cloak
#

From where I can download the pubg Chinese version

#

?

#

Mobile version

wispy matrix
#

oops

#

@night cloak check ur dm

white violet
#

its pubg mobile lite btw

storm flumeBOT
#

Hello, @white violet!

To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.

surreal mica
#

Lag is Increased after 0.10😒

#

Solution!

hardy tulip
#

Hello?

#

I have a question so I’m random Squads a teammate attempted to kill me I luckily defended my self and and at one point he almost knocked me and of course and took revenge and killed him but my merit was critically affected I see this as defence from a person who is trying to ruin my game play

lime juniper
#

The system does not care who started first. It just reduces the merit to those who kill team players. Let the others lose merit. Do not make yourself lose it as well.

hardy tulip
#

I lost 60 merits which makes no sense even tho it’s my second offence

#

Well I’m no one to argue about it

#

Thanks for the help @lime juniper

night cloak
#

@hardy tulip i too encountered a situation similar to this, it's better to stay away from such players and let them die once they get knocked by enemy, it's the best revenge u can get

deep prawn
lime juniper
#

It is a known glitch which will be corrected soon. Do not worry about it.

deep prawn
#

Thanks, it's honestly terrifying 😂

reef path
#

Red dot customisation @lime juniper

lime juniper
#

Is that a suggestion?

reef path
#

Yeah and it is there in PC

lime juniper
#

It will likely be introduced in the future.

reef path
#

In pc it came with SLR 3x and 6x

lime juniper
#

Remember that the developers for the PC and mobile versions are separate.

reef path
#

But Mobile dev are copying all other things expect this and glasses in windows

lime juniper
#

And we do not know why. We just need to see what the future brings.

reef path
#

How to contact support team

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

tribal ice
#

@surreal mica only wait for patch

night cloak
#

Hello i need help

lime juniper
#

How may we be of assistance?

night cloak
#

În every game i play i take 10 minutes ban for no reason

#

In*

lime juniper
#

You should contact the customer service for clarification. We are yet to receive some information on the reasons for these short suspensions.

night cloak
#

Thx for help was halpful

#

Helpful*

lime juniper
#

I apologize that we cannot be more helpful than this. But that is all we can say. We hope that the customer service can clarify it for you.

trail bay
#

Hello, help me, please, I got out some kind of error. The server did not answer. Tell me what to do.

steel fog
#

@trail bay Hey you are not able to get into the game?

trail bay
#

Yes

steel fog
#

Have you tried restarting your phone? resetting your network settings?

#

Servers are working fine

trail bay
#

did not help

night cloak
#

Is the clan recruitment successful?

#

I haven't seen any members joining yet, considering there are over one hundred thousand members.

#

🤔

trail bay
#

what clan recruitment

night cloak
#

The one here

#

How is it possible that i got killed in under 1 second with someone using SLR in close range? I was firing Groza at the same time but the SLR sounded like an AR to me and it killed me straight away. No knocks, no nothing. 🤔 I'm using Samsung s9+, running 4g LTE (26-76ms) and tier is Ace so i highly doubt hacking.

#

Groza has a high recoil?

trail bay
#

yes

#

I didn't recruit

night cloak
#

Dodgy.

trail bay
#

Hello, help me, please, I got out some kind of error. The server did not answer. Tell me what to do.

#

help me please

gleaming abyss
#

@trail baywhat is your exact issue

#

@night cloak slr is a marksman rifle and inclose range 2 taps of marksman rifle are guranteed knock

trail bay
#

server no response

night cloak
#

Hi!
Is the game has banned in iran?

limpid socket
#

@trail bay you're having issues with your internet.

#

@night cloak Yes, it is.But you can still play the game using vpn.

glass plinth
#

was that the real shroud? And also, I still have been looking again and again and again, and when I get killed in a match I cannot for the life of me see where it says what I was killed with.

#

I see it on the win screen but not the better luck next time one

#

shrood. oh.

night cloak
#

@limpid socket
But it has higher ping with vpn

#

Why it is banned?😭

limpid socket
#

@night cloak I'm sorry, but i dont know the real issue.

night cloak
#

Are we can play it without vpn?

limpid socket
#

I dont think so.
You can try using a proxy.

night cloak
#

But how?

limpid socket
#

@night cloak You can simply google 'How to use proxy'.

night cloak
#

There is just solutions for wi-fi connections but i use my own connection

#

@night cloak
That is why i do not want to use vpn

#

God damn politic

#

Do you know a good free vpn for playing pubgm?

limpid socket
#

@night cloak tunnelbear?

fervent grail
#

@night cloak Try out hotspot vpn, I use that one to bypass school restrictions.

halcyon reef
#

A VPN will get you banned?! Bull crap!

#

How the heck would PUBG know if I use a VPN service or not? And I use it ALL the time because I want to surf more safely.

#

I’m happy 😉

#

Sry

#

😅

gleaming abyss
#

@halcyon reefbtw using vpn will not get you banned and the game does know if ypu use vpn

halcyon reef
#

How can they know that I’m using a VPN?

gleaming abyss
#

@night cloakusing vpn will not get you banned dont spread fake info

#

@halcyon reef they have your ip and when you use vpn there is a change in ip

#

@night cloakuse 1.1.1.1

#

@tidal warren remember that issue with my game i told you about

halcyon reef
#

What if I have used the same IP/VPN all the time? And what if I change the device I play on frequently? @gleaming abyss Do they know that it is a VPN or just make that assumption because of changed IP?

gleaming abyss
#

It doesnt matter @halcyon reefthey dont care about it

halcyon reef
#

Alright, @gleaming abyss. Thanks for clarifying. I just knew that it wasn’t any issue for them since I have used it all the time. Take care 😃

gleaming abyss
#

@halcyon reef 👍

gloomy olive
#

Anyone else suffering from their control scheme being moved by the game? It appears to impose the rounded corners inset occasionally even though normal is selected. Have reported in game.
Whilst I do have rounded corners, Samsung Galaxy S8, I play claw and need to have my icons right at the edge.

Also had a very old bug where I came back from a restart (fixing my damn control scheme) and my gun slots were empty and wouldn't take and more weapons.

gleaming abyss
#

@gloomy olivewhat do you exactly mean

#

You have normal corner selected?

#

And the game implies rounded corner?

gloomy olive
#

I have normal corner selected. The other options push the icons in from the edge. I sporadically find the controls shunted inwards even though normal is still selected. I only tend to know once a game starts. Shutting the app and rejoining the match works but is not a very helpful solution.
The game has been repaired (first option)

ruby totem
#

try repair?

#

@gloomy olive

gloomy olive
#

Think you missed the last line @ruby totem

ruby totem
#

oh lol sorry

gloomy olive
#

No problem. It's a good place to start.

limpid socket
#

@gloomy olive umm, thats pretty uncommon.
If you have reported the issue, just be patient, it will be fixed soon

gleaming abyss
#

@gloomy olivetry reinstalling cuz i faced a very similar issue repairing worked for me but you should try reinstalling

ruby totem
#

@gloomy olive so the s8 has rounded screen?

gloomy olive
#

Thanks @limpid socket . I hadn't seen it mentioned before. I guess I'll have to sit tight.
@gleaming abyss Yeah, guess it's the next step. I was hoping not to have to customise my UI again. Nearly every button is moved for 4 finger claw.

gleaming abyss
#

Yes

gloomy olive
#

@ruby totem It does.

gleaming abyss
#

@gloomy olivethose settings actually stay

ruby totem
#

and the controls move around and settings keep going to rounded corners?

gloomy olive
#

@gleaming abyss That's a relief. When the buttons moved a couple of days ago it ate my scope adjust button (could see the edge of it just off screen but not grab it) so I had to reset.

gleaming abyss
#

Oh best of luck

gloomy olive
#

@ruby totem The setting doesn't appear to change, but having tried out the other screen shape options that is what it looks like.

#

It doesn't change in the menu option is what I mean

#

I can toggle off normal and back again but that requires a restart too.

ruby totem
#

i had a friend with the same problem his fix for it was to test the screen things (normal notched and rounded) i think for him nothced worked

#

but i dont remeber what phone he used

gloomy olive
#

Notched just moves everything inwards past the depth of the notch. It's totally opposite to what I want - I wish you could have a flat edge on buttons right up to the limit of the screen. Anyway, I'm cluttering up this thread now so I'll stop there. Thanks for the help and advice everyone.

gleaming abyss
#

@night cloaksure 😂

lime juniper
#

Mention?

gleaming abyss
#

@night cloak↑↑↑

lime juniper
#

No.

#

Neither.

gleaming abyss
#

@night cloak😂

#

Dont spread fake info again

ruby totem
#

all this time....

lime juniper
#

We confirmed it with the operations team earlier this week.

gleaming abyss
#

Please 🙏

lime juniper
#

They said no.

gleaming abyss
#

Ik

#

They never said that

lime juniper
#

Do you have an example?

gleaming abyss
#

You can search

#

Couldnt have been from any staff member

ruby totem
#

do vpns improve preformance or sumthin?

#

how would i set that up?

#

i got hecking low ping

gleaming abyss
#

@ruby totemchanging dns can improve ping

ruby totem
#

lol how to do this?

#

any gud free vpns?

#

ok

#

ty

neon patio
#

"Maybe" is a strong word, we have yet to confirm if VPN's can result in a ban. We recommend not using them if it's not necessary.

stable pollen
#

Is using battledocks a form of cheating

neon patio
#

What is a battle dock.

stable pollen
#

Can i send a pic?

neon patio
#

Sure

neon patio
#

Using just the stand, no. But to use the mouse and keyboard you need to install a 3rd party software for keymapping, which can result in a ban.

stable pollen
#

Users can use mouse and keyboard and is matched with mobile players

neon patio
#

Yes, but doing so can result in a ban, as the 3rd party software can be detected.

stable pollen
#

Ok

neon patio
#

Seems a little extra, might as well just play on TGB at that point.

proud rampart
#

hello

#

i need help

#

Is there a solution to the problem of code: 1 in emulator?

#

i don't know what should i do

drifting egret
#

I was playing a match right now but before it started I couldn't move my camera and I lost. Has this happened to anyone else?

proud rampart
#

nah not me

storm flumeBOT
#

Hello, @proud rampart!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

ancient sage
#

were do i go to sign up for pro scrims

shell crow
#

My acc just logget out

ruby totem
#

@drifting egret i had that happen with me a BUNCH my solution is to go minimize game and then re open it (idk what that recent apps thing would be called)

#

or just hit home then re launch pubgm

crisp garden
#

Fix doors pls

cobalt igloo
#

I love this game, but it seems to me as the game is growing the lag i experience is just getting unbearable..every time theres an update the lag is worse and worse

mild stirrup
#

@neon patio what is going on with the redeem voucher?

fervent grail
#

@mild stirrup Are you talking about the Marvin one?

mild stirrup
#

@fervent grail i am

night cloak
#

Hello, do you still need help with the error, @proud rampart?

fervent grail
#

Oh, go to the Shop -> Click on Outfits -> and then look for the Marvin Police skin, or something similar to that. Instead of the 1200 uc you can just use your voucher to get it for ‘free’.

#

@mild stirrup

#

Not crates sorry heh

mild stirrup
#

I've saw it in the shop it hust says buy with 1200 uc

fervent grail
#

Click on the 1200 uc

#

There should be a button to use your voucher instead.

mild stirrup
#

Okay

#

Thanks!

reef notch
#

Anyone having trouble with high ping I can even play I lag out

glad harbor
#

If asia then yes! all will have as asia server is biggest which i also all time so no more playing.

normal fulcrum
#

@reef notch Which server do you play on?

strange mauve
#

Hi, can u optimize Galaxy M20?

#

The screen isn't full-screen mode

#

Also maps has weird textures

night cloak
#

Its on iPhone 8

mellow stone
#

@night cloak bin it

night cloak
#

😒

#

I even reinstalled the game still the same error

mellow stone
#

Try a different account, if the same it's your phone @night cloak

reef notch
#

@normal fulcrum makes

#

@normal fulcrum na

crisp garden
#

Why. TF I'm laggiiiijnnbhgggg

#

Fk this fr I'm in the blue zone then it lagg so I died

#

This is so noob I lagged 2 times in a row

#

I didn't even got to use my flare gun

shut token
#

Don’t u just love it when you loose a scrim game because the doors won’t open

#

And please for god sake if you say the good ol uPgRaDe yOuR dEvIcE, or GeT a StAbLe ConNecTiOn I will actually die

#

Why can’t you fix the doors instead of adding zombies into the game lmao

#

Or fixing d sync

#

Or fixing bugs

#

Or fixing mic glitches or bugged cars or fixing shooting trough ur gun popping out or fixing the servers or giving people their accounts back for playing in usa

#

But nah cheif pubg hits u with the
3600 uC to Get a nEw ResiDenT eViL sKiN (Not guaranteed)
Wait a minute that’s right you can also get a bike that spits fire out it’s back to lag other peoples game ayee

#

Someone say competitive gaming? Don’t worry we got u covered you will now have a high chance of doors not opening when a squad is shooting at you

#

Wait someone said fix bugs? We got you! We have now fixed the bug where your 6x becomes 0.6 times bigger when you aim, the only big we fixed*

#

Wait someone say skins?

#

We added about 30 new skins over 1000 uc so you can now look fly while not being able to open doors

wide gazelle
#

Lol

#

you need to chill

shut token
#

Wait a minute ur not from the USA? Oh we got you we will now ban your account for playing in US servers, oh yeah that one account where you bought 20 skins worth 1000+ uc yeah sorry cheif that one is now banned

wide gazelle
#

i'm fine with what pubgm is now