#questions
1 messages · Page 362 of 1
@tardy ocean Just delete the existing one by tapping the red icon. And then add primary and secondary simultaneously.
Okay thx
@tardy ocean there also may be faster DNS, if you’re into that.
Yh @neat turret
@neat turret what is it you gonna tell me
What’s better having more ping or less
When PUBG MOBILE developers will stop making stupid stuff like zombie mode and fix the game lag issues?
never i guess
If it’s your ping that’s higher, that’s your ISP.
If you’re talking about desync, it’s technically FairPlay, although frustrating.
@neat turret how desync is fair play?
They killed you on their screen. Just have higher ping.
please move to #pubg-mobile for discussions.
ok
@limpid socket @neat turret I got one more video of ALL NEW SPECTATOR LAG which I'll upload to show you guys soon enough.
@lime juniper Can I open the drug for 2 seconds?
What do u mean @wispy token
Has anyone experienced a door bug? Auto never works i have to always open the door manually even tho its in auto. Sometimes it also lags a bit and doesnt open. Got me killed my last game.
@light veldt Yeah it’s one of the most recent bugs, there’s currently no information on how to solve the issue. It’s best to bear with and wait until a patch is available or a solution.
When do you add deathcam guys?
@upbeat zodiac No information ℹ️
When is the event ending?
Private message, @wispy token?
This is the problem I get when I’m in a match and dosnt relaod @noble robin @night cloak
@lime juniper
It means that your connection to the server was lost. Check your Internet connection.
@lime juniper i did my connection is good I’m next to my WiFi
Hes title is #86 middle man
In the same room
That does not imply a stable connection.
@tardy ocean just dont use cars or any vehickes cos this update THEY make ur game lagggy
My old one was like 15 mb
Okay
It was working fine before the update happened
@night cloak
How dose this help anyone
They referenced you to the articles they thought you didn't read, did you click no in the article to be put into contact with support ?
Yes so you didn't read those articles correct ?
I will try again
Yes they referenced you, click the article and select No at the bottom, that should prompt em to give you a different response
That’s what I get
If I press articles it’s say nothing
Why do we contact for actual problems
This is stupid
@spiral igloo
Below the article there should be a "Was this helpful : yes/no"
In the actual article
Not your conversation
I pressed no
It should then prompt a Contact Us
Not me
Anyone know how to mirror iphone to windows 10, this gyro is great but on such a small screen it makes me nauseous
@grand drum capture card would be the best option if you don't want any delay to your mirrored screen
@tardy ocean timed out, gotta wait bro 
It’s sending now
How come it says I am in Gold yet it gives me points in bronze and silver? It used to say I was getting points for gold
@quiet topaz Make sure you’re playing in the correct server.
@lime juniper yes, but no longer needed
Because you are Gold in duos and silver in squads?
Fix the game please been broken since realesed
ok
@old frost well I guess you should repair your game or upgrade your device
@steel fog all players have the issues of lag render desync I don't so maybe them should upgrade there top range devices but meh
oh boi
@old frost Well yea there is some rendering issues after the last update and the devs are aware of it and they are working on a fix
Is the game broken or is iphones and ipads broken then seem to have the issue more worse than anything else
@steel fogrender issues been since season 2 don't try blame new update
the trxth is i am broken to buy a new phone. i play on an emulator :GWaobloChildPepeCry:
Well I'm not facing it so idk
neither do i
Neither do I but its a thing with iphones aparrently
Dunno I'm a note user 😎
Iphone wonder why they dying simple they behind on tech they struggled to make a waterproof phone like they made it 10years after
😂 and yet people still buy the same aka new iphone every year
Exactly and they not upgraded software since 2014
Yea lol
Sell same device just different look
Only people who buy iPhone are dumb and only pay for logo
Well yea some people buy Apple products just to brag
@steel fog @old frost move to #chat for further discussions
So pubg has ripped me off and no one will answer me
I paid for something I still havent gotten after 3 weeks and there not answer any of my tickets
@old frost
What?
@lyric ice How did PUBG rip you off?
@lyric ice The devs do not officially respond
@quiet topaz as you get higher in ranks, the amount of points you gain will decrease and survival time will be a crucial factor
i'm not sure how much is the decrease but i think it's somewhere around a 5%-10% deduction per rank up when winning (what i think)
and as you get higher and die early, you will also lose more points
There is no deduction depending on your rank. The deduction depends on the average skill level you play against.
For example if you’re in crown, and you matchup with an average of diamond tier players you’ll get less points and lose more depending on your survival.
ok then. ty sir.
If you’re crown and play against higher ranked players such as conquerors and ace level players you get more/lose less.
No problem, just trying to make it a bit clear ya know.
haha i play ace and conq lobbies and still get less than 20 points in ace matches
That’s not too bad.
i don't play for survival, i play for the kills
There you have it. Survival>Kills.
why aren't kills as important?
ik that survival is the main thing, but like c'mon
ik they count towards your kill rating
I’m not too sure, but it’s most likely so you prioritize survival. Personally I’d like an equal balance on it.
Sorry to cut this a bit short, gtg.
nah all good
Make sure to speak in correct chat #pubg-mobile
For some time lately the game has problems with the sound. I play with earphones on and can't hear footsteps or gunshots from the correct direction. And its not continuous too, if an enemy is walking close-by, you don't hear the footsteps all the time but only a few times even though the enmy is continuously walking. Any idea when this bug will be resolved? It has been there for quite some time now and seriously hinders gameplay...
Hello i need help any one here
Hello anyone
My pubg is keep crashing without no reason
@lime juniper I've done this so many times ... I read that they were arranging the rendering on medium-sized mobiles. I have an Alcatel A5 and always played without serious problems.
But it keep crashing when it well start again yesterday is was working fine
From this update, I could not play more normally, I lose several games due to the rendering problem.
And when i crash a message pop that said pubg mobile download paused wife no on
After the startingpubg screen i start crashing plz help
@night cloak clear game data from settings and restart
I not to sure why they trying to bankrupt them self
@old frost Huh?
Same issues since season one are still here duh
And now hackers a taking over
Non hacker's get banned and hackers go free
What kind of issues?
Hackers aren’t taking over the majority of players don’t hack. And most bans are fair.
So why ban non hacker's
The bans that are accidental could have a multitude of factors that play in, such as unsafe/unstable network connections. And just because they don’t hack, that doesn’t exclude them from breaking TOS.
So when I sent a video of a hacker and a screenshot of the hacker why was the defence of them please provide evidence
They emailed me asking for video and screenshot after I provided both but ok
We can’t do anything about the customer service of PUBGM, we can only provide help about the game, and try to troubleshoot/solve problems.
So wait this discord is not official tencent
Major physics glitch: If you jump out a building you crouch down for a sec as if the character is absorbing the fall, right? Well, while the character is during the little animation u can still shoot
It has official Tencent community team members[Yellow Role]but they are not always available to ask help from, so people with the contributor, moderator, and admin role help out in the server. The server is owned by a tencent community team member
How should i repair my game i can't click on the repair button its starting immidietlly
Where do I go for game glitches/bugs
You have to go into the settings, logout, and then click on the repair button once the login screen pops up
@cinder quarryreinstall
Ok
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@fervent grailhe just said it didn't work duh
^
Feel free to help, even without a role. Just make sure not to spread any misinformation.
Erm I just said reinstall because u had that issue but okay 👌
Sign out settings erm ok dumbo
To access settings u need access game
Or is I dumbo
He said that it was going too fast for him to click on the ‘repair client’ button
Duh
So signing out in the settings will allow you to click on the repair button and then you can sign back in.
He cant get in the game to do that duh
‘How should i repair my game i can't click on the repair button its starting immidietlly’
Yea duh
Meaning the game logs in too fast for him to click it.
Meaning it's glitched
It’s not glitched, the game automatically logs in and in order to get to the login menu you need to sign out.
^
Just click repair when you open game is easy
Well not everyone wants to time their clicks.
Apparently there is no loading screen according to noob hog
What's he got a 2600 phone
It's not 2020 yet
Heren
Is a bird
This chat is for support
Tell chief that
@old frost support is supposed to help people fix their game in the easiest way possible, timing clicks is just needlessly complecated. If you wanna give people a difficult answer to problems, you can tell them in dms or #chat
Nice chief removing you posts
Erm so helping a person fix game is now not support ok
Guess I'm leaving as fixing pubm games does not reach support criteria
This should be called retarded lobby ✌️
your advice was perfectly fine, but the devs purposly added a repair option for these specific kinda of problems
It's season 5 now not season one
move to #chat or to dms if you would like to go off topic
@old frost Please stop talking off topic go to the correct channels.
@fervent grailok I will stop asking for support from shitlocks
And support from pubgm shits
Share your comments in #chat
@MarkInfamous#4450 Damn
Let’s I’m playing eu sever and switch to na sever will I have the same points on rank
@tardy ocean You won’t, each server and game mode have different rank points. For example, you could have 2100 in EU squads but be 1700 in NA.
@night cloak What’s the issue?
@old frost I think his friend got trapped by zombies
@tardy oceanduh
Heyy a friend of mine got merit cut for "attacking a teammate" and actually he just accidentally got me with a frag. What to do?
There is nothing he/she can really do besides getting their merit back up.
Apologies for any inconvenience caused.
@lament sequoia to gain merits u must have to come in the top 10 of the match
Solo match
@lament sequoia merit points can be earned according to your ranking its 3 for top 10,2 for 11-50, 1 for 51-100
Is there any glitch going on at the bridge near Water City?
Our car drowned while trying to cross a bridge and after a min or 2, an enemy car faced the same thing
One of my mate said he also got in glitch one game on the same bridge
@normal fulcrum did your car went through the bridge into the water??
@night cloak No the device isn't jailbroken
I tried reinstalling the game but it didn't helped
when I try to link my twitter or sign back in it wont let me log back in ill press connect on the first one and connect on the second one then it will just load me back on the main screen
@night cloak Not sure. Game froze for a sec and than car was drowned. Later another car tried to cross and got disappeared on the bridge. Than we saw their car in water too
😦
@normal fulcrum i too have encountered frame drops while driving cars after the update not sure why this happens i tried client repair too
@night cloak All vehicles are bugged. That's confirmed. Door bugs are confirmed too. Devs are working on fixes
@normal fulcrum Everyone knows that boi wait for the patch
But that bridge glitch was new. Luckily I was not the only one to face that
@lean crescent Waiting on that mate. Just hoping that patch will be released soon without new bugs
@shadow tundra I have a Twitter account linked with PUBG. So does it loop on authorization page of Twitter?
@normal fulcrum hopefully they don't add new bugs while fixing the previous ones
@normal fulcrum yeah
@night cloak No one add bug purposely. It just happens
@shadow tundra So do you have Twitter App?
Hah, lol, they can only add new skins and bugs
yes
@normal fulcrum with every new update huh!!!
@shadow tundra Ok. I don't use Twitter App. I log in through browser and it works 100% everytime
i log in though the pubg app
@night cloak Sorry didn't got you
we need more skins
They already added new roulette today, but patch has not released
@haughty cypress mooooore skins and usless events
yeet on the skins
htt ps://youtu.be/1X6GLLlRmLg
@shadow tundra I was asking when you try to log in, do you get redirected to Twitter App? Have you installed Twitter App in your device?
Bug compilation
yeah but i deleted it and now it just restarts the PUBGM app
But biggest bug is lags, freezes, low fps and overheat
@shadow tundra That's weird. I usually log in through browser. Which device you use?
Google Pixel
@shadow tundra Try clearing Cache of Pubg and close it from background. I've heard keeping it running in background creates issues
i did that already
I'll check if it works on my device
@shadow tundra It's working fine for me. Must be something wrong at your end
@shadow tundra Gimme a min
kk
@shadow tundra Try revoking access from Twitter and than authorize again
but wont that delete my account
10 min not yet open
@viral notch #emulator-support !
yooooooo i just lost everything @normal fulcrum
Why I don't have anti aliasing feature on my Xiaomi Redmi note 4
@shadow tundra I just did the same and didn't lost my account. I tried before asking you to do it
That's why I was asking you to wait before I said to revoke access
oof
Hello?
nmv im good
@inner tiger Maybe your device is not qualified for that feature. All settings are available depending on your device's GPU
Your name should contain atleast first 3 Latin characters according to #481193721560432670 . So I have changed your name, @viral notch.
Hello guys .
Lately I'm being against hackers in emulator
Wall hack and no recoil .. so u should but more protection in ur emulator
Hello, @tame tundra!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Hello, @tame tundra!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Is there Anti Cheat applied in PUBG M ?? Facing many hackers 😑
Lol !
They have evey hack ! I spectat them
@cursive sedge they will get detected and banned eventually.
They use new account so they don't give af
That would be Great @half kayak
Because of hackers .....the feeling of game is ruined
Anti-cheat should stop them from playing in the first place
Good day, what happened to the RU servers, why nobody can enter the game?
U can't enter the match if use third-party software
But some people has their phone Rooted !! @half kayak what about such users ? Will they get a Ban
@night cloak yes, did not help
No some one report my account and then it was dissabled
Login with ur Facebook account
Android
@night cloak android
@maiden otter Did u applied cheats Or used GFX tool ?
No never
RDanushkaLK
This is my nick name
No i link with fb then they dissabled my fb account unfortunatly i also log out pubg
@night cloakThis server fell off the tencent, since nothing works for the whole ru community
Disabled ur FB account ? ! @maiden otter
Yes
And that account was joined with PUBG
I think that's the reason !!
The account with which ur PUBG was joined You disabled that account . That is ur FB account .
That's why ur game is not login
my account is banned on last week Wednesday till didn't came
Without a reason they banned
I know but why i cannot open my pubg account
Nothing
That mean i cannot recover my pubg acc
Enable ur FB account Or else u can't recover ur PUBG account
No bro
There is a glitch going on
So many of my friends accounts banned and also unbanned
Till now i have spent more than 1000 us dollars
No reply from customer care
Keeping mails every day
There is a glitch going around where people have a big version of an enemy and if you shoot it. Once you get reported you do get banned. There was video proof of it and then later in they were banned .
But because PuBg doesn't like to recognize their own faults they haven't mentioned it yet or corrected the suspensions.vmaybe next update they will address it.
It will not cause the player to get suspended.
It's just a visual bug.
Watch the live stream of the person who got banned for it.
I don't have it but someone posted it.
Like I've said, it will not cause the player to get suspended. It was already confirmed by one of the administrators.
Ok. I am not going to argue AI have better things to do.
hi there, i would like to buy a Parachute from the Time Limited Shop - New Item Discounts since 23.02.2019. I've emailed to PUBG Mobile support and also send enquiry ingame via Customer Support. However, i did not receive any reply at all. Can you please help me? I really wanted to buy the parachute
@analog ferry It is a bug where the parachute didn't show up in store. No information when it will be available to purchase unfortunately.
aww...so there's no way to buy this parachute? I can't even find Parachute section at Shop haha
For now, there's no way.
@night cloak alright then. thanks for the prompt reply 😃
You're welcome!
What are the chances of getting Moonlight in Vikendi, 1 out of 2 matches?
@night cloak It's a visual bug where an enemy is camping in a house and his head is seen really huge. When you hit it, player gets hit too. As per game's anti cheat, it's detected as cheating as you shot in air and someone got damage. Thus you end up getting ban. Sorry I suck in explaining but I hope you get what I'm trying to say
@hollow hemlock Which device are you using?
where is hidden space?
Doors doesn't open even if they are set at Auto open fix this issue
@valid river Please don't tag everyone
@valid river Which device you use?
@turbid python It's a known bug and devs are working on it
where is player spaces?
@tired fractal U can see it in profile on left side. There is button that look like "share" button. U can click it and see the player space.
ok thanks
You missed my point. I said that there is no possible way a user would get banned for that bug, @normal fulcrum.
does anybody know how to download newest pubg-m apk? official sites link to old one
@brittle drift dont go for non-official sites.
however you can download it from apkpure app
is it possible to use same name of player or no?
@lavish idol you cant use name of player that has been already registered with pubgm. you'll get an error saying "name is already taken"
then got killed by those 2 suspected hacker
Royalty and JustinBB
pls refer to #481198147478224896 5.1 for cheating reports. @lavish idol
@jolly elbow yes bro some of my frnds account got also banned like this
My frnd tried tired a method and got unbanned , if u want i can ask him @jolly elbow
@night cloak yes please share it might help others
@night cloak I made a guest account and played whole day until I encountered that bug. After which I got banned after few minutes of taking a shot on it.
@night cloak people actually are getting banned for that
I think when u shot that big thing system maybe detects it as long neck hack
Enter match again button not works
When i tap enter match again it says network error
Everytime this happens
Sometimes it says your last match has finished
Please fix it in 0.11.5
What's with the bug where if you crash into something your car gets stuck and you and your teammates can't get out,neither switch weapons.
Agree @tepid reef
Due to this I can't push/rush anywhere
It will change the whole meta of rushing
Because no one has the time to actually use brakes to stop a car
Anything happens in those moment....like we get wiped out by enemy
Im mad rn because it happened during a qualifiers in my local tournament
And our squad wipeout became a joke
Because others thought we were noob because we did not react according to the situation and stayed inside car while shooting with DMRs and Snipers
That too stuck in a wall
@night cloakOn 4gb, everything is fine, but I'm not comfortable playing on it
@night cloak yes,doors are also opening after a short delay
I have to touch open to open it even tho itz in auto
@night cloakI have wi-fi and 4g different countries tied, 4g in our region is very weak
Every damn time when i m running away during heat moments the doors nvr open...i feel like m free kill for my enemies @tepid reef
It means servers are currently unstable due to heavy traffic, @wooden oasis. Please try after some time.
Ok
@wooden oasis mobile or emu?
Pls hlp me
I had 600 uc
I have now 480 uc
I havent purchased anything!!
What shoul i do pls help me out!!
Please contact customer service. We don't deal with the transaction issues.
But how?
@night cloak mobilr
@junior sapphire there is a customer support option in settings>basic bottom left
Please refer to FAQ 6.1 in #481198147478224896 for further information, @junior sapphire. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to FAQ.
@junior sapphire are you sure u didn't purchase anything unknowingly, go through your inventory
Yes i am
@potent zealots Are you the Support?
Yes, @stoic sky?
I have a question , where can i See My whole ingame play Time from PUBGM, from joining the Game at the First Time till Now. Sorry for My Bad english i‘m from Germany
Does killing team mate may lead to ban
Yes, @dim hollow, if done multiple times.
@dim hollow not a ban, it will lead to merrit lose. lower merrit will reduce your rewards and if it gets too low you can only play solo
merrit can be gained tru playing good
No ban means
You can actually get suspended for team-killing if done several times consecutively, @atomic coral.
@night cloak you saw my question ?
@night cloak if you say so. never lost any merrit so my knowledge isn't much
If 50 people report 1 person will he get a ban?
Depends on the reason, @plain sandal.
@plain sandal if this happens the player is more likely to get checked
So no one can do fraud reports
if weird stats are found it can lead to a ban
hackers are still manually checked @plain sandal
Do some tests on a guest account.
I was getting scammed by someone on discord he said will report my account with 100 account
@plain sandal Lol that retard is just scaring you
you can only report when in thr same match -_-
No thats not true @atomic coral
No, you can report people if you have their character ID
Someone here tried to mass report a guest account in a custom room and that account got banned
Just visit their profile
How to fix lag in Pubg Mobile.
@plain sandal No i don't wanna get one.
What u use
@plain sandal Will Take my life lol.
@plain sandal Emulator.
@plain sandal Pheonix OS.
@night cloak same, weird. 1 time it even crashed my game. (while solo in a buggy)
((lel buggy))
Phoenix OS isn't really an emulator but an entire android operating system running on your PC.
It's not official so it's not really recommended as the sensitive anti cheat of the game might get you banned.
@atomic coral pubg should remove useless things
Hlo i need help
Game was sooooo good before sanhok update
Can anyone help
What ? @night cloak
@plain sandal #chat
Kk
Unable to copy paste our name
@night cloak But No Choice With TGB.
does PUBGM have any esports contact?
@night cloak hold white bar of text at right side
Stiill cant ita no appearing
Hmm, do you think Discord VC can lead to a ban? I mean if you run it while playing. Would the system detect it as a 3rd party system trying to edit files or run something malicious ? I’ve never given it a thought until now. I’m talking to someone while playing.
Well, unless you want to risk your account, go right ahead, @sturdy perch.
No, it will not, @stuck anchor.
Sheth help
It's not providing any sort of advantage.
Long press the text box @night cloak
I did but cant
There are some characters that cannot be used for your username, @night cloak.
Make a video @night cloak
Also, I'm pretty sure there is a word limit.
Ok wait
One of the characters in that username is not allowed, probably, @night cloak.
@warm shuttle can you kindly stop mentioning the community team?
D
Bot server lmao
ye
Was that a bot server?
ye
Ok
So what's the issue ?
no you have platinum pants i bet it was a platinum match @lavish prawn
@night cloak its hard for even plat player to get 20 kills
Yes it was
where to find new apk for pubg mobile? tried link on the official site, but its an old one
- this is a support channel, move over to #pubg-mobile
- look at his teammate's clothing, they are all newbies, he just changed his server to get into a bot room @night cloak @plain sandal
@night cloak yes I am a platinum player
@lavish prawn #chat
@brittle drift google apk pure
Ok
@haughty cypress is it a trusted sources?
Hi
Its not an official source, but a bunch of people use it anyways @brittle drift
Head to #pubg-mobile or #chat @brave night
What this support means
If you have any problems regarding the game, come here for inquiries @brave night
OK thanks
can you put a „close“ button on „you were killed in last round“ window??
@zenith dove these guys aren't developers. report this issue ingame
@zenith dove Hey, you have to contact customer support in game for any suggestions or feedbacks.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I created a clan today with name HIvE but I wanted to put name HīѵE and when I pasted it in clan name column, two of the letters are not showing can you tell why it happened
@brave night Special Characters in clan name aren't allowed.
@haughty cypress okay ill try, thanks anyway
Ok
@spring grove Does it happen all the time?
Do "client repair" from login screen.
repair client doesn't work too
How to get skull token?
this bug is gone when i reinstall the game but only an amount of time and it's back again
That seems like a bug then. Report this whenever you face it in game l @spring grove
ok
why are some guns not available in the pubgm but on the pc
@spring grove there is an option in graphics "Auto adjust graphics" have you tried turning it off?
@lavish prawn cuz pc is diffetent from mobile
@lavish prawn Soon those will be available.
@night cloak Any idea when vault button will be added?
@normal fulcrum No idea. Though those are available in Vietnam/Korean versions.
@night cloak So unfair
will emulator get crew challenges?
@vale urchin Most likely not. Because of the different servers.
No, because the Crew Challenge is only optimized for the mobile version, not for emulator.
okay
"Because of different server"? 🤦
If I am playing a custom then how will the host know that I am playing in emulator not in mobile
@brave night Your avatar will have an icon of PC while in lobby or custom
Ok
Even tho they get the emulator players, the main obstacle is servers. That's why there's no separate leaderboard for Emulator players at first place. @onyx cairn
That's wrong but ok
one more thing, can you allow us to make a war match with normal room card?
@vale urchin Hey, you have to contact customer support in game for any suggestions or feedbacks.
okay
@night cloak If I'm not wrong, we can share feedback through Twitter also, right?
@normal fulcrum You can share feedbacks anywhere, but it's better to suggest it directly to developers than social media managers.
@night cloak Once I saw a video that Brendan Greene made a video where he was reading tweets and replying. So I guess they do read tweet
@night cloak He claimed he is Player Unknown's content creator in the same video
That's about PUBG, not PUBG MOBILE! ^^
He is Player Unknown himself. And he's not the developer for PUBG. But PUBG Corp is. @normal fulcrum
And they set up all Q/A in social media pages.
@night cloak Oh yea. I replayed the video and he's Creative Director. Sorry I forgot. But he did read the tweets from pubg support bg and even replied too
Btw Tencent made a dedicated Facebook group for reporting bugs. Can be found in Facebook as "PUBG Mobile feedbacks" in case you choose social media over in game.
@night cloak I don't use Facebook
make one
Is there a glitch that won't let you rank up?
I've been stuck there for like a month 😅
tess
And I played yesterday and got number 1 and didn't budge
Hello, @night cloak. Did you make sure you're playing on the same server you're ranking up in ?
@night cloak Share your career result so we can understand better
I wanted to ask if I would lose the clan points I earned on a clan and then joined a different clan?? Will the clan points decrease???
@timid quiver You'll not lose clan points. But you'll lose clan activity points.
So why my report messages are getting deleted from support chat window?
@tired fractal you have to reeeeeport it ingame
Can you tell me what this super lucky player is in pubg? It also asks me to enter mobile number.
@lime juniper
You receive that item which is displayed in the top-left corner, for seven days.
But, why are they collecting phone numbers?
Its just a scam
There are going to sell our information
how did it even pop up lol
I never saw any game asking for phone number
It comes as an ad when you open the game.
really?
Yes. But not for all it seems.
nope its not there for me
ingame
There is a new game feature to register your phone number, @earnest girder. This is to provide better services to those who do this. Maybe you will experience less cheaters, for example. To encourage players to do this, they will receive bonuses and discounts.
You can submit it in an online document and insert a link to the document to your report, @faint tundra. The e-mail service is discontinued.
It should already be, at least the ability to register your phone number. It seems that they randomly select some players to receive such bonuses as you did.
@earnest girder The bonus you’re referring to is the new feature called lucky shop. Please have a look at the pinned messages.
In your in-game report, @faint tundra.
How can i report something in the game?
refer to #481198147478224896 5.2 for bug reports. @dawn jackal
@dawn jackal you get a report button on the top right side beside emoji button, while you are in a match
I did that so many times but the bug still coming and coming
We will see
New bug, single tap glitch on akm, i literary banged my head on the wall
neither to me
@elfin zodiac cause you're lucky, we're not lucky as you boi
oh boi
this isn`t necessary that everyone might face similar bug
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Who is handling PUBGM support over here?
can i play it on pc ?
umm
@viscid plover you can share your issue here anyone with solution will help you soon
@atomic coral can i play with my friends on phone
@rigid marsh yes you can
Can I own a smurf account or it’s illegal ?
It is legal.
Used all the weapons required for Weapon Master in Sanhok but haven't got the title yet
Hello, @proud scaffold!
Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.
@viscid plover can you list the weapons you used?
@viscid plover sadly on squad/duo, you have to kill the enemy with the same weapon you knocked them out, otherwise it won't count
@viscid plover were tough platinum tier or higher in the server and game mode you were playing?
@night cloak ohh that's where I went wrong
don't worry about it, I've done too and we aren't the only ones
I've been trying forever and didn't knew about this until now!😂
Pas maen Tiba tiba keluar muncul ini knapa ya ?
@tiny plinth english please.
If you all want support just ping me
Glitched just before when I'm about to land
@elfin zodiac I have OnePlus 6T 😅 😅 😅
then im sure its your internet.
graphics not being rendered its not the game's fault.
@limpid socket It's actually games fault. Started happening after zombie update
But that's not what I'm here for
Tf man. @elfin zodiac You dumb or what?
hes talking about the parachute
@elfin zodiac Shut up if you don't wanna listen ok
its a glitch.
@elfin zodiac I don't need help regarding the render. Devs are doing that for me so chuck it
@limpid socket It changed to FPP from TPP just when the parachute opened. Than it changed back to TPP after landing
@normal fulcrum how could u change perspective in match?
Repairing won't work. I've worked with almost everything I can
I never said it didn't rendered 😥
@night cloak It glitched
It happened twice in a row. Luckily I was with randoms and avoided hot drop
@elfin zodiac Are you done proving me wrong?
@night cloak Kindly check my ss I shared. I started game in TPP but camera changed to FPP right after parachute was released. It happened twice in a row and the parachute also gave false indication even when I'm way above the ground. Please report the issue to community team
@elfin zodiac I shared it so a mod can forward it to comm team. Not to get support.
@elfin zodiac @normal fulcrum
please use DMs or #chat for further conversations, this is not the place
That glitch happens when the Connection is not stable and when the map is not properly loaded, @normal fulcrum.It is already known to the devs. Please report it in game.
We are not allowed to share that information👀 @elfin zodiac.
I don't said staff.
@night cloak I couldn't report to devs. I'm already in convo regarding the bridge glitch with devs
Use in game report button. It is already known to devs, @normal fulcrum.
@night cloak Ohh. How should I report while landing? 😅
@elfin zodiac I know how to report. You seriously think you're the smartest? 🤔
@night cloak It's a huge risk while landing. But let's try it anyways
@elfin zodiac what was that info u shared 🤔 i m curious
How to paytm and how to get reedem code
@wispy matrix Some name and some thread info
ok
Help me out
@wispy matrix hey dont response from pubg team i got ban near about one week .. File claim. Thair is no response too. I want unban fast can you help .
Can you send my id and problem to pubg team
Anyone reply my ques
No
We do not provide such services, @crystal shale.
That codes are given by Pubg mobile itself, @gentle summit.
Lol that was for that qadeer guy asking about his ban @gentle summit
@crystal shale as i already told you, i am not connected to developers by any means. you have to wait for a month or two for their reply.
@night cloak but before sometime we can buy uc in midas shop
@wispy matrixok
I guess the midasbuy is no longer available in India, @gentle summit.
Can I report hacker live Facebook stream here?
We don't manage anything out of this server, @main pasture.
Where can I report it then?
He's marketing his hacking tools on Facebook
The game is full of hackers
Inside the game?
@main pasture yes
@main pasture You can share video link to customer support in game if they are streaming or uploading videos on hacks
1 hour and 19 minutes of live stream and he didn't get banned
The hacking detection system is great
@main pasture chack faqs
@main pasture they maintain their stats in order that it can`t be suspected
@elfin zodiac @night cloak report in game and type in other dialog
It's event mode
I will report it in game
Tencent should consider isolating iOS players from Android players because all hacking scripts are being used on Android
@main pastureiOS has the same and worst problems...
Help please!
Can someone tell me why the Midas buy pubg UC shop (Indian version) is not working
@lime juniper please reply
@torn pollen it's normal
Look up my problem is there..
I am not sure, @slate forge. Maybe it is temporarily unavailable.
@lime juniper it's been like that since 1 day
And I need to buy UC urgently at cheap cost so I want to use it
anyone having issues with the game?
What kinds of issues?
Do you have high ping?
even tho 50 Fps and 130 Ping
It could be the server you are playing on. Have you tried switching?
yea we play on asia and europe
The same issue on both?
but too much lagg
What about another server than those two?
Red Pings on others
What about your Internet connection? Do you face similar issues in other games?
It may be the game servers, then. You should try again at a later time.
thanks
Not much to thank for, but I hope you will have a better experience soon.
So anyone here know the guy that price the outfits in the game
Do you mean who decides the prices for items, @vagrant dew?
We do not have any specific information. Why would you ask? This is handled by the developers, who we do not have any contact with.
Then is terrible because how can I buy Claire outfit for $50....... The outfit is even expansive than the residents evil remaster @lime juniper
lul
There is nothing we can do about the prices, unfortunately. It is just as it is.
i have a problem with the game its just loading so i dunno wat to do plz help
its pubg mobile lite btw
Hello, @white violet!
To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.
Hello?
I have a question so I’m random Squads a teammate attempted to kill me I luckily defended my self and and at one point he almost knocked me and of course and took revenge and killed him but my merit was critically affected I see this as defence from a person who is trying to ruin my game play
The system does not care who started first. It just reduces the merit to those who kill team players. Let the others lose merit. Do not make yourself lose it as well.
I lost 60 merits which makes no sense even tho it’s my second offence
Well I’m no one to argue about it
Thanks for the help @lime juniper
@hardy tulip i too encountered a situation similar to this, it's better to stay away from such players and let them die once they get knocked by enemy, it's the best revenge u can get
Has this happened to anyone, it's happened to me 3 or 4 times and has given me a literal heart attack 🤦♂️
It is a known glitch which will be corrected soon. Do not worry about it.
Thanks, it's honestly terrifying 😂
Red dot customisation @lime juniper
Is that a suggestion?
Yeah and it is there in PC
It will likely be introduced in the future.
In pc it came with SLR 3x and 6x
Remember that the developers for the PC and mobile versions are separate.
But Mobile dev are copying all other things expect this and glasses in windows
And we do not know why. We just need to see what the future brings.
How to contact support team
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@surreal mica only wait for patch
Hello i need help
How may we be of assistance?
You should contact the customer service for clarification. We are yet to receive some information on the reasons for these short suspensions.
I apologize that we cannot be more helpful than this. But that is all we can say. We hope that the customer service can clarify it for you.
Hello, help me, please, I got out some kind of error. The server did not answer. Tell me what to do.
@trail bay Hey you are not able to get into the game?
Yes
Have you tried restarting your phone? resetting your network settings?
Servers are working fine
did not help
Is the clan recruitment successful?
I haven't seen any members joining yet, considering there are over one hundred thousand members.
🤔
what clan recruitment
The one here
How is it possible that i got killed in under 1 second with someone using SLR in close range? I was firing Groza at the same time but the SLR sounded like an AR to me and it killed me straight away. No knocks, no nothing. 🤔 I'm using Samsung s9+, running 4g LTE (26-76ms) and tier is Ace so i highly doubt hacking.
Groza has a high recoil?
Dodgy.
Hello, help me, please, I got out some kind of error. The server did not answer. Tell me what to do.
help me please
@trail baywhat is your exact issue
@night cloak slr is a marksman rifle and inclose range 2 taps of marksman rifle are guranteed knock
Hi!
Is the game has banned in iran?
@trail bay you're having issues with your internet.
@night cloak Yes, it is.But you can still play the game using vpn.
was that the real shroud? And also, I still have been looking again and again and again, and when I get killed in a match I cannot for the life of me see where it says what I was killed with.
I see it on the win screen but not the better luck next time one
shrood. oh.
@night cloak I'm sorry, but i dont know the real issue.
Are we can play it without vpn?
I dont think so.
You can try using a proxy.
But how?
@night cloak You can simply google 'How to use proxy'.
There is just solutions for wi-fi connections but i use my own connection
@night cloak
That is why i do not want to use vpn
God damn politic
Do you know a good free vpn for playing pubgm?
@night cloak tunnelbear?
@night cloak Try out hotspot vpn, I use that one to bypass school restrictions.
A VPN will get you banned?! Bull crap!
How the heck would PUBG know if I use a VPN service or not? And I use it ALL the time because I want to surf more safely.
I’m happy 😉
Sry
😅
@halcyon reefbtw using vpn will not get you banned and the game does know if ypu use vpn
How can they know that I’m using a VPN?
@night cloakusing vpn will not get you banned dont spread fake info
@halcyon reef they have your ip and when you use vpn there is a change in ip
@night cloakuse 1.1.1.1
@tidal warren remember that issue with my game i told you about
What if I have used the same IP/VPN all the time? And what if I change the device I play on frequently? @gleaming abyss Do they know that it is a VPN or just make that assumption because of changed IP?
It doesnt matter @halcyon reefthey dont care about it
Alright, @gleaming abyss. Thanks for clarifying. I just knew that it wasn’t any issue for them since I have used it all the time. Take care 😃
@halcyon reef 👍
Anyone else suffering from their control scheme being moved by the game? It appears to impose the rounded corners inset occasionally even though normal is selected. Have reported in game.
Whilst I do have rounded corners, Samsung Galaxy S8, I play claw and need to have my icons right at the edge.
Also had a very old bug where I came back from a restart (fixing my damn control scheme) and my gun slots were empty and wouldn't take and more weapons.
@gloomy olivewhat do you exactly mean
You have normal corner selected?
And the game implies rounded corner?
I have normal corner selected. The other options push the icons in from the edge. I sporadically find the controls shunted inwards even though normal is still selected. I only tend to know once a game starts. Shutting the app and rejoining the match works but is not a very helpful solution.
The game has been repaired (first option)
Think you missed the last line @ruby totem
oh lol sorry
No problem. It's a good place to start.
@gloomy olive umm, thats pretty uncommon.
If you have reported the issue, just be patient, it will be fixed soon
@gloomy olivetry reinstalling cuz i faced a very similar issue repairing worked for me but you should try reinstalling
@gloomy olive so the s8 has rounded screen?
Thanks @limpid socket . I hadn't seen it mentioned before. I guess I'll have to sit tight.
@gleaming abyss Yeah, guess it's the next step. I was hoping not to have to customise my UI again. Nearly every button is moved for 4 finger claw.
Yes
@ruby totem It does.
@gloomy olivethose settings actually stay
and the controls move around and settings keep going to rounded corners?
@gleaming abyss That's a relief. When the buttons moved a couple of days ago it ate my scope adjust button (could see the edge of it just off screen but not grab it) so I had to reset.
Oh best of luck
@ruby totem The setting doesn't appear to change, but having tried out the other screen shape options that is what it looks like.
It doesn't change in the menu option is what I mean
I can toggle off normal and back again but that requires a restart too.
i had a friend with the same problem his fix for it was to test the screen things (normal notched and rounded) i think for him nothced worked
but i dont remeber what phone he used
Notched just moves everything inwards past the depth of the notch. It's totally opposite to what I want - I wish you could have a flat edge on buttons right up to the limit of the screen. Anyway, I'm cluttering up this thread now so I'll stop there. Thanks for the help and advice everyone.
@night cloaksure 😂
Mention?
@night cloak↑↑↑
all this time....
We confirmed it with the operations team earlier this week.
Please 🙏
They said no.
Do you have an example?
do vpns improve preformance or sumthin?
how would i set that up?
i got hecking low ping
@ruby totemchanging dns can improve ping
"Maybe" is a strong word, we have yet to confirm if VPN's can result in a ban. We recommend not using them if it's not necessary.
Is using battledocks a form of cheating
What is a battle dock.
Can i send a pic?
Sure
Using just the stand, no. But to use the mouse and keyboard you need to install a 3rd party software for keymapping, which can result in a ban.
Users can use mouse and keyboard and is matched with mobile players
Yes, but doing so can result in a ban, as the 3rd party software can be detected.
Ok
Seems a little extra, might as well just play on TGB at that point.
hello
i need help
Is there a solution to the problem of code: 1 in emulator?
i don't know what should i do
I was playing a match right now but before it started I couldn't move my camera and I lost. Has this happened to anyone else?
nah not me
Hello, @proud rampart!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
were do i go to sign up for pro scrims
My acc just logget out
@drifting egret i had that happen with me a BUNCH my solution is to go minimize game and then re open it (idk what that recent apps thing would be called)
or just hit home then re launch pubgm
Fix doors pls
I love this game, but it seems to me as the game is growing the lag i experience is just getting unbearable..every time theres an update the lag is worse and worse
@neon patio what is going on with the redeem voucher?
@mild stirrup Are you talking about the Marvin one?
@fervent grail i am
Hello, do you still need help with the error, @proud rampart?
Oh, go to the Shop -> Click on Outfits -> and then look for the Marvin Police skin, or something similar to that. Instead of the 1200 uc you can just use your voucher to get it for ‘free’.
@mild stirrup
Not crates sorry heh
I've saw it in the shop it hust says buy with 1200 uc
Anyone having trouble with high ping I can even play I lag out
If asia then yes! all will have as asia server is biggest which i also all time so no more playing.
@reef notch Which server do you play on?
Hi, can u optimize Galaxy M20?
The screen isn't full-screen mode
Also maps has weird textures
@night cloak bin it
Try a different account, if the same it's your phone @night cloak
Why. TF I'm laggiiiijnnbhgggg
Fk this fr I'm in the blue zone then it lagg so I died
This is so noob I lagged 2 times in a row
I didn't even got to use my flare gun
Don’t u just love it when you loose a scrim game because the doors won’t open
And please for god sake if you say the good ol uPgRaDe yOuR dEvIcE, or GeT a StAbLe ConNecTiOn I will actually die
Why can’t you fix the doors instead of adding zombies into the game lmao
Or fixing d sync
Or fixing bugs
Or fixing mic glitches or bugged cars or fixing shooting trough ur gun popping out or fixing the servers or giving people their accounts back for playing in usa
But nah cheif pubg hits u with the
3600 uC to Get a nEw ResiDenT eViL sKiN (Not guaranteed)
Wait a minute that’s right you can also get a bike that spits fire out it’s back to lag other peoples game ayee
Someone say competitive gaming? Don’t worry we got u covered you will now have a high chance of doors not opening when a squad is shooting at you
Wait someone said fix bugs? We got you! We have now fixed the bug where your 6x becomes 0.6 times bigger when you aim, the only big we fixed*
Wait someone say skins?
We added about 30 new skins over 1000 uc so you can now look fly while not being able to open doors
Wait a minute ur not from the USA? Oh we got you we will now ban your account for playing in US servers, oh yeah that one account where you bought 20 skins worth 1000+ uc yeah sorry cheif that one is now banned
i'm fine with what pubgm is now
