#questions
1 messages · Page 361 of 1
which option did u choose?
Will anyone look at my issue
@cosmic gazelle maza tou tb hai jb apnay country k flag laga kr agay phoncho
When will pubgm lite have Europe?
@cosmic gazelle the time you would have got the title, someone else might have ranked up above you. thats the only reason why you didnt receive your title on monday
@worn nimbus there is no official news for that as of now.
They should do it. Everyone uses VPN and they lag
@wispy matrix I'mnot dumb...look at my stats,I should be on any one of this ranks but I'm not..I habe 63 terminator kills and I should be on no. 6 or 7
700+ms
@cosmic gazelle when did u click this ss?
Just now @wispy matrix
and also, scroll up the list. a lot players would have killed 63 players. if you tie with someone in kills, the guy who gets more rating in average gets to be on top
On sunday I was on rank 5 as per my Terminator kills so I thought today I'll get it but last Monday also I reported this and they told me to wait for a week but still I didn't get the title
@wispy matrix
Now what about this..no one has the same score as my😌
I'm telling..as per my stats..I should habe get all the region titles
But I didn't get any
you had to check if you were on the top of list on monday morning
Can we discord voice chat while playing pubg??
Can I get someone who can really help in this case because you aren't.. I'ma youtuber and playing this game since season 2..I'm not dumb.
@night cloak yes you can.
@wispy matrix doesn't the voice lags??
@cosmic gazelle okay, so you want to say that i am dumb. nvm, i'll ping a mod or admin for you.
@night cloak yes it does if you have low end device and a poor internet connection
@wispy matrix ya please do that ..I've reported this issue last week also over here but still it's same
@cosmic gazelle i think you must respect her she is trying to help u, you are not paying her nor she is getting paid, so please be kind
That is very weird, @cosmic gazelle. Have you tried contacting the customer service? That is the best advice we have for you.
@lime juniper not yet
You should try. It is worth it. The worst that can happen is that they do not reply, but they should in due time.
@wispy matrix using discord in the background affects the game ?
@lime juniper I've already reported 1 issue,can I report 1 more or should I wait for the previous one to get resolved?
@night cloak nope, if u have a high end device.
You can report as many issues as you want. They will notice all of them anyway.
@lime juniper cool thanks
Good luck with your case.
@wispy matrix how can i delete my pubg account permanently?
you cant. nor u can unlink your social media account with pubgm
not even fb?
At least in Europe, you have the delete account option in the game settings. At the bottom, where you can find the customer service button.
wht about asia?
I do not live in Asia, so I do not know.
i am in asia and there is no such option in the settings
i want to unlink my fb account with pubg or delete it whichever is possible!
If you live in Asia and the option is unavailable, then you cannot.
@lime juniper can i do it using vpn?
Your account is still registered to the Asian region.
@wispy matrix any solutions?
nope, i guess you cant unlink or delete your account.
what is this bug? I driving the buggy and the game start the desync at 100km/h after this i run over myself...
Now i so mad
report this ingame.
@wispy matrix do u know about mobile phone number linking to pubg mobile?
@night cloak it can be found under settings at the bottom last option.
@limpid socket why do pubg requires our mobile number what's the point?
@night cloak there is no 'requirement' in linking your mobile number.
Its completely discretionary.
@limpid socket is it safe to link mobile number, can i unlink it in the future?
Anybody getting weird tree LODs in Miramar/Erangel? The problem persists even though I am playing on HDR it is a random bug though
@night cloak I dont really know about unlinking the mobile number.
But, unlinking of social media accounts is not possible yet, so theres a chance that even mobile numbers cannot be unlinked.
Again, im not sure about this fact okay?
Its best not to link your number if you want complete privacy
@limpid socket do u know what's the benefits of linking mobile number?
@night cloak yes, they have added a feature known as 'lucky shop'.
Please have a look at the pinned messages for further info.
@limpid socket thnks buddy
@night cloak No problemo:D
Hello, I wanted to change the nickname. The game does not allow to make a nickname longer than 14 characters. I made a nickname of 14 characters long and the game still does not allow changing the nickname. How to be?
The multiplication sign counts as 2-3 characters, that is why you’re over the limit. @dusky burrow
@dusky burrow try substituting the multiplication sign with a x
Just use a simple x with no spaces around.
Thanks 😊
I am in Ace Tier Squad and tried for weapon master two time am not getting it is there any problem or rules for WM to complete
@finite sparrow While your in training ground and map shows wrong location, click on report, select deformed graphics, click on Take a Screenshot and send it.
@normal fulcrum his concern was why he was not getting map when clicking "take screenshot" option under that report option.
@naive heron what gun did u use?
@night cloak
UMP9
AKM
VSS
S1896
GRENADE
JEEP
@naive heron did u just knock them with this guns or killed them
Killed them with these
Grenade kill was knock with ump9 then killed with grenade @night cloak
Yeah I killed with these guns
@naive heron i am not entirely sure but your kill with vss wasn't considered as a sniper kill coz it's a dmr, u must use bolt actionthis might help
Tried second time with KAR98, UMP9, S1897,GRENADE, VEHICLE, SCAR L. still don't get it
It unlocks in platinum tier only I think
@naive heron You need to knock and kill with same weapon to make it count. Any gun that falls under sniper will be counted as sniper kill. Knock with 1 nade and kill with another nade. Knocking with an ar and killing with an smg will not be counted. Same goes for all weapons and throwables
@normal fulcrum but in YouTube they are using other weapon to knock out
@naive heron Yes you need to be on Platinum 1 I guess
@naive heron Check when the video was uploaded. Many things were changed when Season 5 Started
@normal fulcrum no u don't have to ise the same weapon to knock and kill
I'm here to help. It's up to you if you find it helpful or not
Ok I'll try knocking and killing with same weapon
@naive heron Good luck. But 1st advance to Platinum 1 or above
Rip Asia server
@shrewd juniper Please have a look at the pinned messages carefully.
Where?
Please read this channel's pinned messages for further information, @shrewd juniper :
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@shrewd juniper Have you updated the game?
Yeah
What's copyright on pubg gameplay on youtube
@shrewd juniper can you please provide a screen shot of the issue?
@shrewd juniper Lets hope we get a solution for you:)
🤞
@dark mist it’s probably talking about music copyright. If you included audio from any menu, YouTube may have flagged you for it due to copyright infringement.
@shrewd juniperdid you add phone number?
@dark mist none
I mean your pubg video can be copystriked if they want but they wont do that like other companies cuz of publicity
@vocal tapir it will be available to be redeemed soon, you need to be patient
I hope it would be better than the current marvin outfit.
¯_(ツ)_/¯
Thanks though
welcome:)
@jolly charm do you now someone I can talk to about the zombies game mode at about 3:30 AEST (Australian Eastern Standerd Time).
What's wrong with the rating? I got 6 kills, plus won the match, and still got a -2 kill rating. Why is that?
Nicolyas what's your K/D
Because if you have a high K/D and your kills are lower than your K/D to an extent you won't move up and you'll get negative points.
Isn't kill rating related to tier of the players killed rather than just the number? Total rating is the one which moves you up and down and that's almost entirely down to survival. I thought that was why people can make conqueror by lying in the grass on Sanhok or hiding outside the playzone chewing meds.
Hi do anybody know how to like name something when you say "I've got supplies"
Point at it with your gun @hasty wedge
ty 👌
If it's not working, check the pinned messages for a fix @hasty wedge
Today I was playing on my friend's iPhone X and it was zombie mode, when There were 2 people left, I killed a tyrant, grabbed the minigun and killed 1 dude with it, but then when I was looking for the other guy, he got suspended for a month for "UsInG pLuG iNs" wich dont exist cuz first of all, we are 16 and he doesnt have enough money for a plug in, then it said it might be hacked but my friend isnt a tech geek cuz I have been to his house, so why the F**** did he got suspended?!?
@polar bluff false claim
Hello my brothers from other mothers
It's possible that he used a plug in at some point earlier, (whether it be earlier that month or last year, idk), and they're just now addressing it @polar bluff
Hello
When i play on tencent gaming buddy the mic doesn't work even tho it works with other apps and it's enabled in the recording options... does anyone know how can i get it to work on the TGB ?
Why am I waiting 20 for a freaking match in NA? I’m trying to make platinum but can’t because I can’t get a match. This is BS. Pubg Mobile couldn’t care less. We mean nothing to them.
Maybe cuz most NA players are playing steam pubg
what if i send some suggestions? will you (mods) send them to developers?
Suggestions will have a better chance at being noticed in their in game support service @vale urchin
okay
My friend doesnt use plug ins
He only uses his hands and he never plays on the phone
And he only plays Apex Legends or Fortnite on PS4
Why isn't there any events and arcade mode for FPP players?
Why tf fors two ace players and a crown 2 get matched with a platinum 3
Maybe there weren't any others at the Queue
ye
You can dm it to me, @vale urchin.
@fathom timber just bcuz ur bad doesnt mean that the game is bad or for hackers
pls refer to #481198147478224896 5.1 for cheating reports.
ok
Will i get banned for using gfx tools to boost my fps and why? Been using for 1 month
use of any kind of gfx tools, plug ins or scripts is prohibited and against ToS. @ruby drum
@gentle summit what help do you need?
where is the problem? you cant pay or what?
oh, so you cant redeem you code?
we cant do anything about it here. u gotta contact the support of the authorities concerned for the code redemption
ok, i do not know anything. lets see what she replies.
@lime juniper can you help him pls? @gentle summit
Why u guys don't do something which gfx tools do and incorporate in pubgm? It would really be helpful to many players
I'm in diar need of help.
I try to stream this game via airplay, but everytime I turn on the mic in your game it switches the audio source back to my phone
thus rendering the game in any non-solo form unplayable
in otherwords, no fun to stream, no viewers, no mula
if you all know a work around I'd appreciate it.
try a different streaming app?
its not the app
its an incompatibility with airplay
I installed several different methods
the only way to get audio, no delay, and hear my stream alerts while playing this game is through airplay
It makes me super upset that I can't use mic if I want to be able to connect via airplay, otherwise all audio cuts off if I turn on microphones for my team to hear me
it basically makes communication impossible, and I need that to get to diamond.
You said it yourself, incompatibility with AirPlay, there isn’t a workaround I’m afraid. Try using a different software instead.
like what exactly?
I don't exactly see any alternatives that also let me hear audio and have no delay
also I had no problems with it till the most recent update
ever since the update, I click the microphone button to turn on my audio, then the audio switches to my phone
thats definitely something you all could fix in an update
just don't have it switch audio sources
What platform are you streaming this on?
iphone
Twitch?
Have you tried that?
If your thinking that I should use the official app then I can't. you see I have overlays on my pc
that I need to put over the source
Audio over overlays don’t you think?
not in the slightest
I can get audio
if I don't use the mic
something with the update bugged it out
Inform the CS of this, file a bug report.
I'd like to point out I had no problems before the resident evil update.
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
alrighty then.
Guess I just won't stream for twenty years while I wait for an update.
(this is the only game I play)
Nothing can be immediately fixed, you’ll have to wait most likely for the next update or a patch.
It could do with the iOS software as well, not just the game.
12.1.4 could be messing with the audio as well 🤷🏼♀️
honestly I already downgraded to 11
and I'm still having problems
I have multiple iphones, one 7, an 8, and an x
But if the issue came with the update, it has most likely to do with it.
but what I don't understand is why does the audio source switch ONLY when I switch to mic. People have said the ingame voice chat had problens.
Also found this: http://blog.airsquirrels.com/screen-mirroring/how-to-live-stream-android-ipad-and-iphone-games-to-twitch-using-reflector
Yea.
Where is season 4 recap?
Check your system mail. @night cloak
I mean I know its a very specific bug, and I could provide you lots of detail, I'd like to also say when I turn off the mic the audio goes back to the reflected source
The mail could be expired at this point though. @night cloak
I'll write a report.
@tidal warrensystem mail?
Yes, please do that. @grand drum
sorry for holding you up, I'm just a bit stressed.
The little “mail” icon? Tap on it. @night cloak
It should be within your messages, the season recap.
They usually appear at event.
oh speaking of which, I stopped playing for awhile, can people see my season 1 stats?
I was platnum in one of the seasons
No worries, it’s just don’t expect this to get fixed ASAP. Usually bugs like this take a while to pin down. @grand drum
yah because its so specific
Season 1 stats aren’t visible.
damn/
Only season 2 and above.
I was plat, but I dissapeared for a few seasons
thanks for the help @tidal warren if this were customer service I'd give you the best possible survey because I know I"m a pain to deal with
@tidal warrendid u see my photo?
That season recap for season 4.
I did see it, season recaps are usually given out through a link which gets sent to users via the system mail. However, it’s been a while since season 5 started, it could not be in your mail anymore. @night cloak
No worries, good luck. 🍀 @grand drum
cool report system, can't even fit the entire message :/
got a supporrt email?
I'd like to write an email since I can't fit more 30 characters on the bug report ;-;
All report bugs should be submitted through the Customer Service in-game, I believe their email address has been discontinued. @grand drum
If somebody made a false report, can I claim the file instead of waiting 1 month?
Cuz my friend's account was suspended for a month but I dont know why cuz I was normally playing untill I killed a bot with a minigun and it suddenly suspended him
@lime juniper
Can you help me get his account back?
see pinned message. scroll down a bit.
to see click three dot above.
Here, all mods staff admins don't have right accesss to developers.
when fix one shot bug????
@polar bluff all you can do is file claim.
isnt it a cheat? hmmm @weary cosmos
@haughty cypress no, its bug.
🤔
No its not a cheat
I thought that bug is fixed. Atleast I don't face it anymore
Hey I want to give some suggestions to devs how can I do it?
@stable ether I guess you need to use the report button in lobby. Or check 'How to provide feedback' in Customer service in game
Oh C.S I forgot thanks
One question removed the mark of the provisions?
Will pubg mobile add glass in windows or cars?
Are they working on fixing the giant head bug?
People are getting 10 year bans by shooting this thing
they probably are
is the door glitch just never going to be fixed
it is going to be fixed in next patch. and we dont know when it comes
They removed the option to mark the supplies?
no they didnt
check out pinned messages of this channel to fix that issue
Please read this channel's pinned messages for further information,
- Android: Click the three-dotted menu located in the top-right corner
Has anyone completed the new "threat from above" achievement? I've landed in that rock pillar in the quarry in Sanhok 2 times and it's still not checked off...
erm, land on every column you see and try maybe :/
thats was pretty helful 🤔
what is hidden space and where
go to your profile, there should be an info button beside merit @night cloak i think
@haughty cypress thanks
what is hidden space and where
@haughty cypress there isnt
@night cloak bro problem didn't solved still getting a 900 ping..even while playing
I even reupdated the app
basically whenever you get reported or do some inappropriate behavior in game, your merit decreases. It increases back accorsing to what placing you get in that match @night cloak
Idk that
ok
ik thawt? thats rude
Does it only matter on how many matches I play or placements matter too?
only matches gets considered i guess
@tulip coral so this might be the network issue not the game's server, you must try contacting the support team of your mobile network
What is the max level in the game?
unlimited i guess
which level reached?
Anyone else experience that your career results show even when you've disabled them?
@merry sandalخوبی؟
@tulip coral I already said that last night. Contact your ISP
Glitches are getting worse
I am not sure I understand what you mean, @gentle summit.
Hello, @rough horizon!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@haughty sleet @lime juniper HI, I am from Dynamo Gaming can I talk with you in vc for some moment please?
Hello my id got banned for 10 years ... Am not using any hack .. I want my id back .. what can I do ?
sorry to say this, but staffs here cant unban your account. they only moderate this server and has no link to tencent. however, you can file
claim
I have filed claim 15 day ago .. ati no action has been taken
it takes several months for any action to be taken for ban issues.
But one of the youtubers account was also banned the same way , his account was unbanned in 3 days only
it is completely random for the accounts to be unbanned. many youtubers here reported to be banned and they didnt get any help for months
where is "I have" in pubg mobile chat
@untold silo then im sure the anti cheat system found something wrong in your game, we cant really help you unban your aacc.
@viral notch check out pinned messages
k,bye
lmfao
@limpid socket but am using the same normal ways , as everyone is playing .. no cheating .. first time I have purchased uc & next day got banned .. 1600 rs got waste ..
& you guys says that it will take months to check my profile ... This is how the customer service works in tencent
@untold silo I am extremely sorry but there is nothing we can do about it. There is nothing else you can do about it. :c
Just wait for their reply, thats it.
Except eating our money , nobody can do anything ... Very good
@viral notch its i got supplies
Bug
Seeing this in arcade mode srsly
Hello, @tulip coral!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Ok
@tulip coral damn this glitch is too much, there have been many reports of such kind of bugs
Bro i mailed Airtel services they replied and said me to first connect my google account to my airtel . And when i was verifying they are saying there's a problem in verifying and we had informed that. Ugh..but no reply came now 😑
@night cloak yup damn bug
Why not support ultra graphics on Android ( S10 )
And even my controls aren't working too
Do you have an Ultra HD screen like Redmi note 5 pro @split fern
?!!
@split fern what's your screen resolution??
@night cloak 3040×1440
@split fern you mean Samsung s10 ? The new device !
Y
Hmm the specs seem fair for your phone
@split fern so it's because of the punch hole in screen, the game is not optimized for that yet, as it's a Samsung flagship it should be there soon
@ocean lava👍 Thanks
@split fern yw
@spark tulip u changed your version to vietnam
now you cant login in global version ever
you cant
On morning i played with this account and now kts showing like this
oh yea, only way to play in global now is to make a new account.
Any other solution
Yes @quick comet?
It has been removed by bot, @quick comet.
It's discord cache. Restart your app it will be gone.
@quick comet OOF, wow
@quick comet who is @night cloak
@spark tulip please have a look at the pinned messages.
@spark tuliponce you login ypur account in vietnamese client you cannot login in global version
ok
Yes. You need to play with Vietnamese version now.
Link for the Vietnamese version.
Website chính thức của PUBG MOBILE VN | PUBG Mobile là game bắn súng sinh tồn được yêu thích nhất trên toàn thế giới do Tencent & BlueHole nghiên cứu phát triển đã được phát hành chính thức tại Việt Nam duy nhất bởi VNG.
@gleaming abyss even i don't know what is Vietnamese version how i can login with that
@night cloak when is crew league season 3?
@spark tulipwhat is your exact issue
You can use same account on it too, @spark tulip.
No information about that, @plain sandal.
Tysm
@night cloak i just want to play global one I don't want any other
Please read pinned message of the channel, @spark tulip.
I sent you a friend request, @fresh merlin. Please send me a private message.
Please read this channel's pinned messages for further information, @spark tulip:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@spark tulipshow me a screenshot
7th pinned message.
@elfin basinyes you can but its better if you report ingame
@elfin basinyou can talk with them through ingame support
@night cloak so no use of help optio
I need new account to play with that
@night cloak is it possible to play with global version players with Vietnamese version
@gleaming abyss i need help bro i wnat him banned
Yes, You can play with older account too, @spark tulip. Just download the Vietnamese version from above link.
@elfin basinwell you can report him ingame
Just client will be changed. Everything will be fine.
K thanks
@night cloakcan i dm
So my frnds will be there so i can play with my frnd too which r on global version
I need to ask sm questions?
Not a part of game might be laungauge change?
@bitter drift someone said it shows up if there's something new in shop
Why tf did they make zombies faster?
@orchid ember zombie with glowing eyes are more faster compared to other i guess
NoU
They are a lot faster then they were before. And it only spawned 1 or 2 normal zombies, and a horde of fast ones. BS
@haughty cypress Now you can't do anything solo if you can't get to some area out of their reach.
@orchid ember you can't outrun them, you can either go underwater or block the door with vehicle
or you could just shoot them 😐
ok
Even if you are backing away while shooting they still do too much damage, even if you are boosted. Vehicles are not so frequent in that mode. Pretty much the only places you could heal at are some balconies and those borders on the walls.
looks like someone isnt scoring their headshots
ok
i reboot the device than i open pubg Then set solo vs squad and i start the match then i see squad match. Why every time
you mean there are 3 more people wid u in the match?
I set solo vs squad but i see in match i am in squad match
I am not in solo vs squad match
I reboot the device then in first match
Only
wuht
if you set solo vs. squad you'll obviously get solo vs. squad match. can you say clearly your concern?
@wispy matrix you reboot/restart you device them open pubg and set solo vs squad and start the match. Then see you are in squad (4 vs 4) match. Not in solo vs squad match
Try 1 time
Power off and power on the device same problem
@wispy matrix try
Bro I got a hacker in my game
i get it. it may be a bug after this update @finite sparrow
@marble temple report in game
Hey is there a way to play the game since tencent is forcing to update the game to 0.11.
Im still on 0.10
@night cloak no u cant play on older vr.
@wispy matrix this big in last version to
@wispy matrix try 1 time
try reporting it in game. refer to #481198147478224896 5.2 for bug reports. @finite sparrow
please dont spam
dont restart your game
@wispy matrix restart the device them bug and
I restart the device because after reboot my ram is fully clear and my pubg work smooth
And for record Gameplay for my channel
ok, so restart your device first. then start pubgm afresh
@wispy matrix please report this bug
Why ping is high after update or is it me only facing this issue
Please report and after the update my pubg is laging why
Who is the moderator here in this channel??
Any one know how to fix the lag
@vital sluice
@vital sluice help me i am facing high ping after the update on the same network
Restart your device and try switching internet Service provider. If it doesn't help try repairing the game . @foggy marten
After the recent update, I have been facing many problems in the game.
Like, frame drops, overheating of handset while playing the game for just a hour or two. I have even confirmed the fact with my clanmates.
I am an android user, using a SnapDragon 636 and 4GB ram phone.
Edit: P.s. I have reinstalled the game (thrice), tried repairing, but the problem still persists.
@vital sluice okay let me try this
@vital sluice i am restart my device them i open pubg and i set solo vs squad match and start the match then
@vital sluice i see squad match (4vs4) not solo vs squad
@raven cedar bro update device 636 not gonna happen you will get frame drops etc
@finite sparrow it must have not permanently selected it right then. Next time once u select a particular mode ,give it some time and stray the game.
@foggy marten It used to Run Smooth+ Ultra without frame drops.
Its only happening after this update.
@vital sluice i set solo vs squad
hey guys there is a bug
@vital sluice i know not permanently
Game freezes while playing . Ping is 50ms device is note 8 exynos version. Any help would be apprciated
It happens sometimes when you start instantly,it doesn't lock @finite sparrow. Just give it sometime.
Hello, @lilac cradle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@vital sluice ok
@NINJA々Bucky#1823 thnx bro problem solved
@tulip coral how???
I just mailed on this problem with Airtel customer care they said to refresh everything and now its good.
@night cloak
Finally i played PUBG just need to master my skills again..lol
@tulip coral finally✌
it detonates after few secs
@tulip coral the zombie grenade spawns a zombie
it deals damage, not spawns zombie
@wispy matrix it spawns a zombie -_-
@wispy matrix it spawns a big fat zombie
really? whats the use of it lmfao
I just used it on a bunch of zombies i didn't noticed anything
it is usefull to get ppl out of cover
And even all the zombies were on me..ugh..bad dead
oh i see. i was using it till now to kill zombies smfh
@tulip coral you can't use a zombie against a zombie😅😅 it is usefull to distract real enemies
@wispy matrix lol
hihihi
@wispy matrix aren't u a chick urself😅
Idk why few people prone in arcade mode while using AR isn't that noobness i mean you have AR fight with it face to face...i mean not in prone
@tulip coral noobs this is the settings they use i guess
@night cloak maybe 🙃
@faint tundra sign in into google play games app and then try logging into the game it might automatically sign in
@faint tundra that is a pretty unusual thing to happen. Can you please specify how long its actually taking?
Yes?
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
my account banned without any reason please help me @night cloak
Please refer to FAQ 2.9 in #481198147478224896 for further information, @mortal current. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
i am a legit player @night cloak
Please refer to the FAQ.
what is that ???? @night cloak
okay bro
You need to contact customer service in game.
i was messaging them but they not give me any answer!!! @night cloak
bro i am playing PUBG Mobile upto 6 hours
but my KD 1.86 only
i am not a hacker
It can take upto a month for reply from customer service.
oh
very long time
i never ever play PUBG
i am a legit player i am not a cheater than why those are giving me Ban
@mortal current did u receive any message regarding the ban?
@mortal current maybe it can be because of your merit points
hmmmmm
Have you ever attacked on your player
Like throwing grenade on your team mates
nope
@mortal current did u use any gfx tool or any third party apps or software?
Ok
Yup
what is GTX tool????
10 years
@mortal current gfx tool is an aap used to improve the graphics of the game
Have you downloaded any app for PUBG from play store @mortal current
i am a emulator player
Ok
Have you used any bot
Or have you used any external software or third party app for PUBG
I'm leader and I can't start game or leave squad 😂
@mortal current Please head towards #emulator-support
no bro i am a noob player in pubg
@tulip coral I know the solution. I'm just stating a bug the mods can forward it to comm team.
Ok.. ugh this minor bugs
@mortal current Head towards #504819353049628683 and react to E. Than you can access #emulator-support
After playing all these games i found super mario best.. no lag no fight no war no weird zombies.. 😑
@tulip coral Kindly move to #chat if you don't require further support
Hello, I have a problem regarding DM
@night cloak Problem in discord? Or game?
Game. Even tho my friends sent me messages, I’m not able to see them.
@night cloak When they send you dm, where you in lobby, game or offline?
nice got killed again
@night cloak Ok. In that case @night cloak can help you
that physics man
Can you provide screenshot, @night cloak?
hi
@snow silo Kindly stop spamming
@night cloak Ask @snow silo to stop spamming unnecessarily
@night cloak hmm guess I have to wait till my friend dm me
Please stop spamming and if you don't need any help then move to #chat , @snow silo.
If tencent make the game stable and lagfree then why people use gfx and third party application!
But have you tried repairing the client, @night cloak?
That bug can be removed by repairing the client.
Yeah multiple times
?
me too
Do you need any help, @snow silo?
Mute him 😑😑

iPad Pro 11 inch
@night cloak Which gen?
@snow silo if you don't require any assistance please head towards #chat
This channel is only intended for support.
Third generation
i need some help
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@snow silo please state your query?
If you send the screenshot of the issue, it will be helpful to solve it, @night cloak.
@night cloak ok I’ll send one as soon as I can.
Sure!Mention me when you do.
Ok, thanks.
👍.
@night cloak you can't see the dm because your friends must be offline at that moment you have to scroll down to their profile to see the message
1+1=?
@snow silo seriously bro?
3-1 @snow silo
2
Lol @night cloak , I do know that I can scroll down to see if they’re offline
@night cloak Kindly mute @snow silo as he can't stop spamming
@snow silo you might face some serious issue due to your behavior
sorry
@night cloak yes you can
Will PUBG ban in India
@night cloak You can still see dm no matter sender is online or offline. So let the mod handle the case for now
@normal fulcrum yes i know that's what i am saying
You just said she can't see dm coz maybe her friend is offline. So that's a wrong statement
@tulip coral No news on that yet so enjoy the game mate
@normal fulcrum she can't see the notification symbol because her friends must be offline at that moment, she must scroll down and open the personal chat to see the message
Ok..yay
Guys there is a bug with ping the ping sometimes show 1080 but the game flows smoothly but i ensured that the ping wasn't 1080 it was 80..
@night cloak Read the issue again before making statement. She can see notification that her friend sent a message but she can't open the message. It's better to leave the issue with mod if you understand the issue or not sure about the solution
@tulip coral Means you get 1080 ping and game was still smooth?
@tulip coral Can you share a screenshot?
I saw that few days ago
Can any mod tell me why my ping stays at 300? I have a 4g connection i live in pakistan and play on Asia which has lowest ping?
But it never happened again
@spring void Have you tried client repair?
Maybe a network fluctuation
@tulip coral Ok than maybe it was a server bug which got fixed
Ah ok
@spring void Than that must be with your connection. Have you tried changing connection?
@normal fulcrum i have 4g internet connection
@spring void Internet speed has nothing to do with ping. So try changing connection
@spring void i had faced that problem too my ping was more than 900 but now it's ok i mailed to my internet service provider..i guess you should talk with you internet service provider or do client repair or clear all background data using apps
@spring void Turn off Background Sync
Turn off GPS too or if you connected to a different country's VPN change it to yours
@tulip coral VPN?
I mean people change their VPN sometimes
To another country
So changing it can give a better internet
I mean internet speed
@tulip coral Ask before giving solution or you might create a confusion
@tulip coral Yea I understand that. But it's better to know the situation 1st
Umm excuse me but I’m not that dumb to not know the difference between clan message and friend’s message, thank you.
As I said, ask before you answer
Ohk
@quick comet I would suggest not to use VPN to play Pubg as many got banned and you too might get ban
@night cloak Do you hear sound when you or someone else near you pin any nade? Do you hear dropping sound on any nade?
@night cloak It's a bug but kind of good that u can see through smoke isn't it
I am not rude but I am Indian ♥️
@quick comet i m steve rogers😅
@night cloak Restart your game and it will fix the issue. If it doesn't then repair client. Make sure to mute in game chat before you restart game or you might face sound glitch
I am Brendan Greene ..lol
This player use cheat, how can i report this player.
I reported in game but not any action
One report doesn't effects much
@stable forum there must be multiple reports for that player for pubgm team to take any action against him
This is very frustrating
@stable forum don't worry he will have to pay for that in future
@stable forum The only option is to report in game. If possible, ask your friends to report him as well. More the report faster the ban
Yup
I am absolutely sure
@stable forum have a video?, Upload to YouTube and send the link to tencent via email.
@stable forum if possible try recording your gameplay and send it to pubgm team for a quick action against such hackers
@stable forum probably next update no official confirmation
@haughty cypress I can try that, I'm pretty sure I've been landing on the correct one though...
@spark tulip send like maybe someone hacked your account and used it to log into the Vietnamese version? What social accounts do you have linked with PUBG m?
Can you add notification for friends online?
@wispy robin Unfortunately you can't. But you can suggest that to devs in game.
Heh ive only seen one cheater..
Also my enemies ahead isn't working is there a bug or something?
@timber ocean what's your problem..tell me
pls help me
Why apps like GFX Tools are not allowed? How apps like GFX Tools making the gameplay more unfair for the people who don't use apps like these?
I have a laptop computer cor i7 , ram 8GB , hard 500
And I have a cut or weight during the play what solution please
Format worked three attempts and the same problem
@blissful leaf their they don't allow third party app. That's all so, they don't want other app to make game change from outside source.
Ok ^_^
The speed of the net is very strong ( ms 100 )
pls help
I'm playing it in a program Tencent
@tulip coral
@vast lion I have that achievement, it didn't register for me either (for the first few tries) then i landed in the exact centre and moved around for 15-30 secs and killed myself, then it worked
PUBG pc idk about it sorry@timber ocean you should take help from @night cloak
@tulip coral How do I communicate with him?
he'll be online soon have patience
How long does it take for clan requirements?
Minimum requirements for playing pubgmobile on laptop or pc
2gb+ ram supported too i think but will lag so 4gb + ram. And good processor, gpu that's all.
@timber ocean please head towards #emulator-support and share your query there u will receive assistance shortly
@mortal current did you get this figured out? What emulator software are you using?
@fading jewel Please check pinned message for solution
Hello, @fading portal!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
This is the current minimum requirements for Tencent Gaming buddy:
Intel-registered Core TM i3-8100 Processor
4 GB ram ( 6GB Virtual Ram set )
2 GB HDD ( without games installed )
Internet Connection
Direct X 11.0 Supported GPU ( GTX660 Recommended )
TGB minimum requirements
What why unnamed
The first three characters of your username have to be latin-based.
@night cloak thanks, I suppose I'll just keep trying. It's the center pillar in the southern quarry pit, correct?
@vast lion if u need u can refer to some youtube videos to complete the achievement, there are a couple of videos available
@night cloak thanks, yeah, I did watch a video after it didn't credit me the first time. That's why I tried again and landed on the pillar for a second time...
@vast lion so did u complete the achievement?
No. The game hasn't given me credit for the Sanhok quarry landing, even though I've landed on the rock pillar twice.
@vast lion keep trying!!! ✌ hope u finish it
I still need to do a few others in vikendi as well. I haven't tried them yet. The red news paper stand is probably going to be challenging.
@vast lion i might try doing it soon, it seems tough
it's 6 7 17 like that. sometime when i do speedtest.
so sad i open pubgm then one match always disappointed.. Can't play ▶. Love this game tho don't want to say any bad.
It's not just your internet that plays a part in how smooth your game experience will be.
ya i know other stuff too. But anyway thanks for replying.
have a great day. 😁
one last thing is
when we get match with india players ping drops to green. Server is far that's the reason for us.
is that pubgm gmail working tho?
@vast lion for the newspaper stand, don't land ON the stand, try to land right in front of it
If you want i can send you someone's youtube video
I did the achievement while referring to that
@night cloak oic, it says to land "at" the red newspaper stand.... I thought it said to land on it. Please dm me a link to the video. I didn't look for long, but I didn't find any video in English....
sorry dude i was busy doing discord related work btw i think you got your answer.
what is this error?
guys
i found a hacker
its his original account
he has his Facebook ID connected with it
we have video clip as evidence too
@plucky orchid inform pubgm team regarding this, they will take the necessary action
how can i report pubgm team @night cloak ?
@plucky orchid you can contact through in game
how?
Hello, @plucky orchid!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@wise musk it happens sometimes when the loading takes too long and also if you leave the game just running in the background for a long time and get back to it.
You can upload the video somewhere on any social media and forward the link to the customer service, @broken ether.
Ok
Any information about 0.11.5
We will update you in #news once we have any information regarding the upcoming updates in the game, @spring void.
THnx
@vital sluice My friend is streamer of pubg mobile just want to ask if he can get some exposure through the streams section
check #481198147478224896 7.6 @clear ocean
Can someone tell me why mi gyro dont works ? I play on MI PAD 4. Gyro works in other games..
I tryed all options in settings
How to get weapons master
@warped arrow try resting game or the repair but on login screen
You can check that information in achievements , @tardy ocean. In short, it consists of getting 6 kills with 6 different weapons in a ranker above platinum . You can find the whole thing information in achievements on the badge .
Please refer to FAQ 7.2 in #481198147478224896 for further information, @clear ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@tardy ocean its common issue with XIAomi devices
Content creators have access to #481199198025416725 @clear ocean. Check the above message of @storm flume.
Wonder if there is some fix for gyro
My device,the gyro runs well and fine @warped arrow. You can send in the issue to the customer service along with you device model.
@vital sluice u mean send it to xiaomi ?
To the customer service in-game if you think its the issue with the game @warped arrow.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@vital sluice ok
How to record gameplay with ingame audio and vc? I searched through internet but couldn't find anything helpful
@vital sluice so I get connection problems even if I’m near my WiFi connection to sever or sever timed out
I have 35 -40 download speed and 15-20 upload speed
Is that the game it’s self
You can try switching to a different WiFi connection or to a mobile data connection and playing the game and see if that helps , @tardy ocean. Also sometimes the servers in-game may be busy and it can show the timed out due to it.
@vital sluice I have seen YouTube videos about doing manual dns to 8.8. 8.8 then 8.8.4.4 dose that improve WiFi speed
You can try , @tardy ocean. I'm not so sure about that. You can try changing DNS,it's your choice .
Okay thx for the help
How to record gameplay with ingame audio and vc? I searched through internet but couldn't find anything helpful
What is your phone's Android version?
Всем привет. куда можно обратиться по поводу бана аккаунта
@knotty meteor please use english only
@night cloak if you are using windows 10 there is am inbuilt feature for it just open the game window and type Windows+G and you can stream or record game in PUBG PC and if you have recording issue then open discord and make a squad vc group so you can do both the works
Btw i am White Knight i chaned my name hope you know me
@tulip coral yes remember u but i was asking for Android, android doesn't allow you to record ingame audio
Vivo @tulip coral
Ohk
Maybe there's no function
You can do but i guess you have to pay
Or lemme se some applications on internet
Would you like to stream
@tulip coral i tried all possible ways from internet, you can either record ingame audio or vc at a time!!
Oh..but why don't you try to merge the audio..record it separately
@night cloak Use YT Gaming that's the only solution to it I think as far as I researched last time
@crisp vale ok i will go through it
@night cloak use a handfree turn record audio to mic and also make sure that pause button is pressed all time (use a string)
@spring void yeah but this will not allow u to talk to ur teammates that's the problem here
:GWofxWut: ok boi
@tulip coral never i guess
Lol
@tulip coral @night cloak #chat pleasr
@spring void we are doing normal chat dude
@tulip coral assign urself language role hindi and come to hindi channel
#482111832669159445 here
I gave you the role @tulip coral
Weww thxn
@night cloak ok but you need to assisgn roles yourself next time
I have a 🙋
Ye? @vagrant dew
uhh..Someone working at Tencent
@vital sluice but that account is unusable completely now. it's not working on any device. what's the fix?
Some retard @vagrant dew
But it works so they keep continuing with these prices
Thanks to whales
@night cloak the sad thing is they don't used that 💵 to optimize the game
What is it?
@vagrant dew Please move to #chat for further discussion.
@vagrant dew no, icon below
@wise musk The information is still unknown.
Hi all , anyone know what happen to "if you look at a 8x scope" in the chat it would have an option to say ""I got a x8, cant seen to find it anymore 😦
Can you please take a look at this channel's pinned messages, @sharp fern? There might be a solution for you regarding this there.
See the umbrella sign in her gun
@lime juniper what is it?
@lime juniper thanks
Click on it
I do not know. What happens when you click on it?
there is a clicking sound, but nothing happens
Nevermind that
wtf is with doors not auto opening
Im facing a lot of frame drops
After the last update all matches have bugs with rendering 👎
Try to repair the game, @night cloak. The developers are working on optimizing the game further. It should be better soon. What device do you have?
^this reminds me of PUBG steam when it was on early access 😂
Have you tried to repair the game, @cinder quarry?
You too, @keen solar. Please try to repair the game if you have not done so already.
@wise musk boi It happens when the server isn't able to load information about your account your frands dynamo and Zeus are facing that too💦
Sorry for the inconvenience, @keen solar. May it be due to the server you are playing on? Latency issues?
24 ping, nipe
If you have configured your settings properly, @keen solar, I am afraid I do not have any solution for you.
My screen not moving!
Only joystick, map and parachute working...
After landing all work fine
@lime juniper
Does this occur frequently?
@lime juniper can you help me bro?
I last match
@night cloak yes?
Network problem😅
If it is the first time, it usually corrects itself, @finite sparrow.
@night cloak?
I play pubg and in every match i get ban for 10 minutes for no reason @raw flint
@night cloak do you have a screenshot?
And în the firs accound i get permanent ban beacause i get a lot of 10 minutes ban
What was the reason for the 10mins ban?
Region block probs
Wait
I am rotating the screen but not rotation
@raw flint wath on private
Question how do we kill the boss zombies as health goes slow when I’m shooting them
@tardy ocean mini gun
@lime juniper in every match i play i get 10 minutes ban for no reason
@mellow stone were do I get mini gun from
Please contact the customer service, @night cloak.
@lime juniper where?
@tranquil panther how is this related with any of the problems??
Via the game settings, or by clicking the File Claim button, @night cloak.
I know they are flame throwers mini guns in game how and were do I find them
hi
@night cloak try using a proxy
@tardy ocean you might find them in RPD
@night cloak tbh I don’t know what that is
@tardy ocean them big guys drop them
The zombies guys that look like a butcher @mellow stone
@tardy ocean its a police department building that spawns on tge map, idk it spwans randomly or has a specific location
Yeh them ones
@tardy ocean no
Or so I have to find it by luck
@tardy ocean i think it spawns randomly
@lime juniper they give me the answer befor 4 days and don't help me with nothing
@tardy ocean sometimes you can find the gun In Tyrents crate
Okay
Unfortunately, we cannot provide any better assistance here, @night cloak.
Ok and i play again and again and i get ban in every match and befor i get 10 years ban for nothing
Thx for help
No bro no vpn no gfx tool nothing
I reset my Phone and i install only pubg and i get again and again
I'm playing on iPhone XS Extreme FPS. But today i notice there are a lot of drop FPS why ??
@lofty tinsel try client repair, it might help
@night cloak try to uninstall the app and reinstalling
Repair will reset my Sensitivity settings ?
@lofty tinsel resets everything
@lofty tinsel no it will re download the the update files
o.O
In settings
@tardy ocean man o try this i reset my Phone to The factory settings and nothig
@tardy ocean i don't think it does anything to the settings
@night cloak it did for me
@lime juniper Thanks for your help was helpful
@tidal warren i was ingame my ping went 968 then the game crashed when i started again this popped up
@night cloak rest my coustom saved settings
@lofty tinsel so take the screenshot of your sensitivity and then repair the game
@gleaming abyss where were u in the waiting area or on the map, while the game crashed?
Red dot customisation update
2x 3x Holo colour changing update
@lofty tinsel take a screen shot of ur settings before you repair
There was probably network traffic causing this, or your connection got disconnected abruptly. @gleaming abyss
@tidal warrenbut im still alive ingame
@tidal warren happens to me I got killed in zombies because of connection problem
@tidal warren man can you help me please
There is a bug in this update where 2 players r not getting the same feed. I was in a close combat where I shot the opponent like 10 bullets but I lost, my friend who was spectating me said that I didn't shot a single bullet. This is happening a lot. There is some bad server issue. There r times when u knock a player but the message comes after about 2 seconds. Fix this plz.
@arctic trench that's desync.
@spiral igloo. Thanks. But this is happening a lot since this update has been launched. Before that Inhave never experienced any situation like this. There r even times when there r a lot of shooting going on but there seems to be no sound coming from around. Same happens with the marker too.
refer to #481198147478224896 5.2 for bug reports.
@wispy matrix The support system is bad now. I did report it. All of them separately.
@arctic trench try client repair, its the only option left!!

