#questions
1 messages · Page 359 of 1
Ermm, I have no clue if this is the right channel for this, but how prevalent are hackers in pubgm currently?
I’m crown and me and my squad have been killed by people that seem like they’re hacking 4/5 times
And the correct channel would probably be #pubg-mobile
Ah, gotcha.
If u wanna complain then come here to get an automated response
Nah, just asking. It’s almost unavoidable with a game this size
Does pubg mobile have Cheat Detection? Or do you just get banned based off of how many times you get reported?
If I could get an official anwser that'd be great
People say that no. Of reports doesn't get you banned but someone here proved that it does by getting a guest account banned by mass reporting, don't know how credible that info is @grim raven
So is there no actual cheat detection?
No real players in zombie mode only me ,zombie and bots why ??
True
:GWqlabsFeelsGoodMan:
If pubg mobile wants to stay afloat this year they're gonna have to fix their stuff
Rumor has it apex legends coming to mobile
And h1z1 and cod
Can't play fortnight cuz it's only on samsung
@night cloak they solve every bug within a day
Not true @paper tulip
But PUBG takes more than a year till the time new bug is created.
After update very lag
Yes a lot of lag
So if u shoot the big guy you'll get banned?
They add expansive outfit everyday not fixing bugs @paper tulip
@vagrant dew yes but there is no bug in fortnite.
@grim raven Many people have reported that but not officially confirmed
@vagrant dew just require a stable connection
They should server lock or kick people with over 100 Ms so they can solve the dsync
😡
Lag & heat 😡
Why cant they make 60fps
🤔
How can I get matched up quicker than 3 min in Duo fpp. Which maps should I play and should I have auto matching on. (I am EU player)
asia has the most no. of players
u cant really do anything for server related problems. however u can kill background apps which use internet
Hey guys i got ban for 10 years fond some glitch or bug
u can do nothing else. gotta wait for ping fix from devs
@crystal shale u might have shoot that giant visual bug?
Hmmmm
ok, did u tried filing claim?
Same with me giant bug
@tidal warren @night cloak just to let u guys know that this is the second legit case to be report related to this giant visual bug.
Please contact customer service for issues related to suspensions, @crystal shale.
is this just me or what game freeze when driving or facing an enemy
no reply from pubg support
My Social Network Avatar is not visible. I went to go update it via Google (Play Games) but still can't see my photo
It has been reported to devs, @wispy matrix. It will be investigated.
alri8, thanks.
my id will be recover or not after this ..
@night cloak wait for few hours. if that doesnt work, try logging in again
@crystal shale depends on what devs think about your suspension. also it will take minimum 2-3 weeks for a reply.
@wispy matrix i will wait .
yep
@wispy matrix thanks
np
its not true, many players have reported that they recovered their account. and the bug you have been banned because of is the fault of tencent itself.
ok thats weird
dont worry, they'll unban those accounts really soon. @crystal shale
@fast elk u cant advertise servers in this server except pubgm server of particular country.
@fast elkidk
And my royal pass daily mission😫
@wispy matrix yeah they are gonna unban them in 3720 days
not really, this is not a case of gfx tool or script use
its because of the visual bug that came with the update
@waxen knoll It's happening with others too
but what if im wayy too good for the game and they ban me even though i buyed everything from pubg mobile
i lose all my money
Uh idk if emulator users can post problems but when running diagnosis it shows open gl as intel uhd 630 when i have gtx 1050 ti
Can anyone help?
@lean crescent that's 3rd time in i saw this baloon type in lobby wnd game to but this will disappear after some thime
@merry trellis assign yourself emulator role in #504819353049628683
and come to #emulator-support
@crystal shale it's a know bug wait for the patch
@silk charm same
@sleek lance try repairing your client.
yes, already tried & same problem
@sleek lance try re-installing it's a weird visual bug🤔
@sleek lanceandroid?
BlueStacks emulator
@sleek lance Use TGB boi
@sleek lance head to emulator support
Hello, @sleek lance!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
😬 3 PINGS in a go
what is this icon?
Please could someone explain this icon?
@short atlasit usually redirects you to a sale or new item in shop
But currently there is no such thing happening
Thank you @gleaming abyss
how do i lower the resolution to 1280x720?
1920x1080 is too much for me
everything is small
and it's annoying
@night cloak in emulator?
🤔 which device r u using?
Xiaomi Mi A2
there is no option to change ur resolution in mi a2 i guess
@night cloak I assume there is no way of changing the resolution, it can be done using 3rd party applications but it is strictly prohibited to do so as it violates the terms of service and might get you account banned as well.
however u can play in emulator to get bigger and clear gfx
I just checked r/PUBGM and they said that gfx tools do help in doing so, but as said earlier we do not recommend you to use such apps @night cloak
emulator is too obnoxious to download
Since your issue has been dealt with, you might want to move to #pubg-mobile
should i do this?
Please, no links in here @night cloak
It might get you banned from the server
thanks for the help
done
👍🏻
When will this be fixed for iPhone X?
I just played pubgm and I died and turned into a box before I heart a shot that wasn't even suppressed
I want to report a guy who is teaming up with hacker and reachinv in top rank !! I got a video to prove it !! Where should i sumbit the video ??and the guy ??
pls refer to #481198147478224896 5.1 for cheating reports. @torn relic
Thank u @wispy matrix
np
Can you hide crew members? There is no option for that!
Where is the outfit for the res2 pass? As I've got the pass and it doing nothing the only use I can see it for it the outfit but can't find the outfit
How do I go about contacting the makers? My account goes through Facebook and for some reason facebook is saying my password is invalid which should not be true. So now I can't access my pubg account. I don't remember my Facebook recovery email password that I used 8 years ago and in order to reset the email password I need the phone number I used 8 years ago. Lol. I have to much money invested in my pubg account so I really need to find a way to get it back. Can anyone help?
That’s why I only trust apple they can help get account access in 5 min
You probs got a email address that don't work anymore good luck
@leaden garden did u link ur pubgm wid any other social network?
if not, then u can only get help by providing customer support your character id of ur acc.
@vernal violet it will be released in a couple of days
@leaden garden so in other words search yourself get your character id, and then go through a long process of having your case personally handled by tencent support
Yeah, I didn't have it linked to any other social accounts. @mellow stone how would I go about that?
Create a new email address and start linking that to your Facebook apps
I can't log into my Facebook, it's saying invalid password. That is the only reason why I can get into my pubg account
Maybe try to find where the password recovery is being sent to, maybe you know the password to you email inbox
If not link your game to Google play (assuming you know the password) and try to recover your pubgm account from there
Let me know how you get on
It's being sent to a Yahoo account I had 8 years ago and I don't remember that password so when I go to reset it I have to have the recovery phone number I used then. Which I don't have anymore. I already made an account linked to Google play but it's not letting me recover l.. It just made me make a new account @mellow stone
I tried customer support but it just told me stuff I already knew lol
Ah that's grim man, what rank was you? Seems you lost more than just your pubg account. You need to open your mind and remember that password haha, but maybe try a facebook admin to help recover your password and then it might be the same that you can login to your emails
Have you really not used your Facebook password in 8 years
I think in the Facebook app you can join a chat with an admin
My Social Network Avatar is still not visible
For how long
@night cloak when did you change your profile picture, at least give 1 day
Yeah, I have no idea what to do. Lol I know my Facebook password it's been the same for a long time. Never had any problems until now. I haven't used the email it is linked to for recovery in 8 years . Lol I'm rank 64 and almost ace. I'll have to try it. I don't know what's going on lol
I use a Hotmail for my facebook that's probably the same age as yours, if you know the full name of the email address and the password you should be able to login, try a browser on a computer rather than a phone
I remember the email address just not the password. I appreciate you trying to help though man
@mellow stone Just recently. I did have a photo up there but went to update, only a blank silhouette
I'll wait
But to be fair, I shouldn't have to wait this long for an updated photo from social network. All I would have to do is sign out > force quit and clear cache > start up the game and the picture is updated
Yeah that's what I do with steam
I am facing a glitch where my crosshair moves on its own when scoped in. And i tried turning off gyro. And also doors do not open in one go everyone is facing the door problem
@ruby drum Try cleaning your screen. If you have long nails, it can create issue too. Door issue is known and will be fixed soon. Meanwhile you can keep reporting in game
I just bought UC but I’m yet to receive it wtf
@icy carbon Means? You purchased but it's not updated in game?
Проблема с фейсбуком. Он вышел со всех акков и просит подтвердить номер, но номер уже не используется. Следовательно не могу зайти в игру. Подскажите, куда и как лучше писать, что бы восстановить акк. И в самой игре в поддержку надо на англе писать? Если писать на другом языке, то они не ответят?
problem with facebook. I can not go on facebook, and therefore the game. How to restore an account?
@burnt coyote Kindly use English language
@forest onyx Support email had been discontinued. You can contact through cuatomer service in game.
Apparently there's a bug where AKM has no almost no recoil at all.
is there a reason my push to talk button doesn't work? i set voice chat in game to ptt but it never works when i press and hold the button. it only works when i don't have it on ptt
@spring grove have you experienced said bug? What causes it?
When will the RE2 voucher be available to redeeem?
cool, but can u do that in classic? i guess not 🤔
ok, but kindly report it in game if possible
Anyone know what that blue and white "i" on top of inventory is?
vg
@atomic cloak It's a bug and will be fixed soon. Meanwhile do report in game while in a match if you ever encounter this.
@night cloak
But why I lost merit
I can't play with friends
Not fair
I am now increasing it
Got to 32
From 10
I killed one guy lost 30
@atomic cloak People are facing various issues with this bug. And sure it's not fair but there's nothing can be done.
No worries.
Today I update my tencent gaming buddy, after update my game stuck at loading screen
Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel. @slim snow
👍
@night cloak Please unban my account
My Game Name:- TSMムHarshaシ
My character id :- 524231264
I am genuine player not a hacker...i spent more than 50k indian rupees...i didn't crossed even ace 4300 points this season amd see my k/d it is 2.80...if i am a hacker it will be more than 10...unban my accoun... yesterday 4 of my friends account was also banned but their accounts was unbanned too...what u guys are playing with life or what please un ban my account.
Famous players in india like mortal,Nova,kronten,godL,ETG and etc are my friends.I will be active in their streams.
Playing since the game launched in inida not even single day i didn't missed to login.
Please unban my account please
Please refer to FAQ 2.9 in #481198147478224896 for further information, @jolly elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@jolly elbow you should go to customer support in-game
From 4 days onwards i have kept atleast 20 mails i didn't got any respond
@jolly elbow Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
i wanna complain about more lag on the serves after update
wait oooo i tought mods here are actually related with tencentgames
@nova tulip Which device?
iPhone 8
@nova tulip Can I see a screenshot?
@nova tulip Do you have an Android device or played in one before?
Enemy ahead not working i can't able to mark its show enemy 800m far.
Please read this channel's pinned messages for further information, @pseudo bolt:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Yes I have android @night cloak
@nova tulip Can I see a screenshot of the logged in social media accounts from an android?
Okay wait
Help
Please explain the issue boi @hushed ravine
I cant fimd the rpd in zombie mode
@hushed ravine You have to search around for it. Sometimes it will be next to school
Anyone have a blue and white "i" pop-up on top of inventory?
Nope, can you send a screenshot?
Yup. No one is sure about that icon and it doesn't open anything. It's visible beside chat
@hushed ravine RPD has random spawn points. Mostly it spawns between mansion and shelter and near bridge located at left of Yasnaya
It’s show I have logged in from google but in my phone (iPhone 8 ? ) it’s not showing
@night cloak
You can only select 2
@nova tulip Exactly. There's no Google Play on iPhone. Now you got it.
Oh I thought I could log in with email that’s why I was asking 😂
@nova tulip Noice. If you lose fb account in any way, you will require an android device to log in.
Yes 😞
Hey the marvin branagh skin is out in case no one knew you if you preordered the ticket just click the outfit and it should automatically be used and if not then there should be a option that pops up to use it
Only my mom uses android
Any idea when wall bug will be fixed when gun muzzle is visible through walls?
@night cloak
No idea. But make sure to report it in game.
I've been doing it since last season and still no fix
And when we are knocked or reviving a squad mate near wall, heads go through wall which gets hit through wall
Can you show the screenshot of the bug, @normal fulcrum?
As arc said, there is nothing we can do other than reporting the bug in-game.
Please be patient, the devs will fix these bugs soon @normal fulcrum
@night cloak Never took one. Need to play a game for that. But I'll surely do that
Sure. You can dm it to me whenever you do. Or just mention me here.
@night cloak its a pretty common bug where, if you are standing close to a wall and your gun is seen through it wall then, If any enemy shoots at the gun, you also take damage.
i know when someone is taking advantage of tpp by sticking towards wall his gun's muzzle or even hands are visible
@night cloak Sure
am i right @normal fulcrum
Yes.
Hello, do you remember me @night cloak
No,Do you need any help?
@night cloak am the one who's account had bug with fb and used to crash everytime whenever i used to login
Yes, @night cloak. Is it solved now?
@night cloak yes finally my game didn't crash and i logged in, and the first thing i did is to connect it with google Play games.
So the solution is to just keep trying, @night cloak?
@viscid matrix Aloha! How can I help you?
@viscid matrix What is your country? And which server you're playing on?
@night cloak yes if u have time, keep trying. I had been trying since 5 days but wasn't able to enter, yesterday night i sat with a water bottle, a pack of lays, and some chocolates and said to myself either today Tencent will win or me and tried for more than 7 hours continuously and finally got in
@night cloak 😅
Thank you for sharing the solution. Let's see if there is easier solution that this, @night cloak.
The best time i guess to try this is between 5-6 am Indian time when the conqueror server get's refreshed
@viscid matrix How much average ping you get while not driving?
50/80ms @night cloak
I only feel bad i was at #2 at Asian Rankings and am #7 now, but still am happy to get my account
@viscid matrix does it happen all the time? Or rare?
@viscid matrix That is very unfortunate. Did you try the "client repair" on Login screen?
It’s very difficult do drive with this ping!
yes that was soon the first thing I did!
I thought of improving with this update but no! stayed the same @night cloak
but it's very strange! because I just happen to drive
On fire or on loot or shoting with any gun no problem
@viscid matrix If you're playing on mobile data, then try switching to a WiFi or vice versa. Never heard of such issue before, hence why it was never reported/fixed I guess. It's likely the problem on your side. Switching to a different internet might help.
Just when I get in any car
I dry playing on mobile data and e try on WiFi! but it is the same result
Day 68 after update, game still going laggy with texture glitches on iPad 6th
I play pubg this day 3/19/2018 and it never happened to me never!
I play on iPhone 8
My not! On my device it's the first time
It all started with patch 0.10.0 or a bit earlier. Then there were FPS translation sags around 15-20 and terrible overheating
happened 2 weeks before leaving the new update
I just liked to play as before.😔😔😔
Agree
I do not think I'm asking for anything more
I Just play the game as formerly
They are only adds new skins and event, but forgot about optimization
We are need mooore gold
Very moreeeee
Now i have draw distance about 1 meter from me
Cause this my iPad going laggy and overheats
it was as good to go back as before!
Why i have these problems after the update
-Its taking more time to start the game.. And more time to start the match and being in the respawn island
-frozen screen
ht tps://youtu.be/BitXi59vwMY
They are think this normally
ht tps://youtu.be/8QwkDzbDWd4
And this too
I used the repair icon
ay , no discussions here @cursive parrot @tribal ice
move to #pubg-mobile
🤔
Really
my bad, check it out again
Nice
@tribal ice yeah.. I see
Hello @tribal ice , how may I help you?
If you don’t require any support then please move to #chat .
No discussions here
!bate
@tribal ice Sorry to say but there are no devs on the server.
only the creators can help us!
I try to bring my problems to devs anyway
The best thing you can do is to contact customer support that can be found in game.
I go work later we talk again! 👋
Ahaha
@tribal ice @viscid matrix #chat
@night cloak That bug is common. Ping spikes and frame drop increases while riding a vehicle. Specially when driving.
Srsly, when tf tencent will stop making useless crates and start fixing the game? Theres bugs and glitches since 0.7 that they have never fixed
@upper void they are don't care
They learned, that can make more skins and events and make more money
They will not fix this till you leave the game
Only then they will start to optimize game
If they loose player, they loose money
and now they are monopolists, because the game has no analogues
They are so good when theres money. Look at resident evil event, a sh1t that no one were asking for and they made it with 0 bugs
They are so lucky to have the monopoly
Yep, this event and each other is sh1t
But this events are only for donaters
If u have no money - u have no profit by these events
Only little bit of these useless BP
Crates drop is awful
Please move to #pubg-mobile for discussions.
So i think that is bug
Because such items from the boxes is the biggest mistake. I would not mind if different things dropped, but the duplicate common things drops
Ahaha
@stuck hull just tell your problem and you'll get a reply
Which kind of bug do u have?
By google
Problem with YouTubers of pubg mobile
Small YouTubers like me don't get the chance to grow
Ok but who is developers here
No one
When are you guys going to open a Australian server?? Im tired of playing servers where my ping is 280 while most people run 40 to 80ms .. the game play is bad am im ready to quit ..
U just can participate in open beta test and record video about this
So leaks also u can get by open PUBG group in social media
Ok
I saw something about beta here
In official discord serever
But count of players are limited
I have beta version of lung mobile
So it's ok
But everything is not available there
@stuck hull just follow ther twitter, reddit and take care about beta tests
Ping
Bye
@stuck hull you must stay update on PUBGM's social media handles. They post more of the sneak peeks or information about upcoming updates there.
@night cloak hope that driving issue is well known now whenever you drive ping gets high and game gets laggy af
@outer flare ask your ISP... They have the ability to reduce latency
@night cloak are you from Australia?
No... I'm from Bangladesh
Here in our country ISP manages to reduce ping so I suggested you that @outer flare
Latency also caused by poor router @outer flare
Also try on different router/device to know the cause of high ping @outer flare
@night cloak thanks for that but from what I have looked up out internet providers are bad and we are to far from states
@outer flare Australians will have high ping. There's not much you can do about it other than hope that they add an Australian server
@serene lantern yeah I really hope they do im sick of playin with high ping while others play on lower how's that even fair ...even in asia i get 180 while they get really low ping just sucks
i get 60-90 ms always
Oh, i have 20-40 ms always, but game still going laggy and have driving bug
It's not internet bug, it's just in-game bug
Lol the smallest ms we get is 140ms in Asia
It's so bad
Usually my ping stucks at 20 ms
Gamedevs with huge profit can't rent more servers
NA is 240ms for us lmao 😂 lmao 20ms
I can told u one more thing
My monthly internet payment is 6$
It's only one good thing in Russia
And 20 ms is ping of PUBG server, my clean ping 1 ms/1 ms jitter/0 pockets lost, and this game still lags
I have laggy enemies
I see youre very lucky
Nope
lucky indeed
Unfortunately, i always meet choppy enemies, which jumping on distance about 10-20 m
My internet connection speed begin useless
Ahahah
🤔
👌
you are lucky
Most important thing - optimization your device by tencent, all other doesn't matter
@tribal ice optimizing won't help they just need to open an Australian server simple as that
I feel like my device has been abandoned by tencent
@outer flare ahahah, this too, and Russian
which server do u australians play on?
Asia or NA
@wispy matrix no response from pubg team
Cause i have lot of asian/arabian guyz on European server, which lags and going choppy
Asia is 180 NA 230~280
oof, thats why asia is getting too much lag. population of asia is already very large @outer flare
@crystal shale you have to wait for atleast 1-2 weeks
Asians to much, because it they servers are full, they going to europe
And lags begin
@wispy matrix can't wait 1-2 week any other solution
Doesn't make any sense, but okay
@crystal shale i wait for months
they should definitely add two more servers. 1. oceania 2. middle east north africa
@crystal shale no, u gotta wait.
But I'm not getting any fixes, just only more bugs and lags with each update
indeed, i dont hotdrop anymore cuz of lag
They make enough money to add more serve
@toxic blade agree
On earlier versions i played about 5-8 games, and my ipad has still cold
But now i can to fry eggs on this
I literraly had to press home button then go back in to fix the stutters
@tribal ice yea😂
I wish 😂
Coz this can't continue anymore
@wispy matrix after unban my id all skins and uc remains or remove and what about royalpass it's expire after 2-3 weeks..
So i think overheat appeared because incorrect texture drawing
How can i check my last 1 month matches result
@plain bone u can't do it
Recording of your results started after last update
I already sent here videos with texture bugs
Drawing begin about 1 meter from me
@tribal ice updated already
@tribal ice after unban my id all skins and uc remains or remove and what about royalpass it's expire after 2-3 weeks..
@plain bone so now game started to record your results, and since moment of update u can check your results
I played lot of matches but it shows 10 only
Are u sure?
@tribal iceyes
Did last game result in list has been removed?
Yes
So, bruh, i have one bad news
What?
Now we have one more bug after update
U can only wait to fix from tencent
I'm sorry
Ok
It means that your results will be cleared after 1 month
Eg : If you play a match and leave for 1 month your results will be cleared
It doesn't store all matches for 1 month
Sorry for my English (
@crystal shale your uc, level progress and skins will remain there. however, you'll lose your rp because it will take more than a month to unban you. also your tiers will be reset cuz of new season
Oh, i forgot, i have bug in war mode: sometimes fire button isn't works, and this not works till my dead, after respawn i have no damage to enemies and game crashs
please report these bugs in ingame support.
the more reports they recieve, the sooner they'll patch things up
ok, we gotta for them to come with a patch soon.
I hope this will happen once
I found a really asocial bug !! When you put the 6x - Scope to 3x then u dont have any recoil... Please fix that bug !!! This bug is so asocial... @night cloak
Is there a way to unlink gamecenter from your pubgm account?
can someone help me with the emulator?
Are you able to send your items to your friends?
no
People say you can.
Oh
Okay, thanks.
I have tried it. It is not really bug. It just reduces recoil, @keen oracle.
Are they going to fix the bugs
can i post something here related to the tgb emulator?
Guys, what about notch issue?
@night cloak it reduces it a lot
hey guys can i post screenshot here about the name of hacker that just 1 shot headshot knockdown me with kar98 while im wearing lv.3 helmet?
pls refer to #481198147478224896 5.1 for cheating reports. @lavish idol
@lavish idol you can report him in-game.
i would like to report that player but its name is written on arabic
and i dont speak arabic
Because it is converted to 3x, @keen oracle. So not really bug.
Is there a way to unlink gamecenter from your pubgm account?
Hello, @finite pawn!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@keen oracle Omg it isn't a bug, it reduces the size of 6x to 3x and 3x has less recoil, no one is stopping you from using this FEATURE
ok
It's been there since the 6x was introduced @keen oracle no one noticed it until it became popular
U use 3x.. Between the 6x to 3x scope theres no different.. Its just that the 3x is bigger in size in term of the crosshair thats why when u use it.. It feels theres more recoil when it doesnt.. Both have the same recoil..
I die every goddamit time by people who using this "feature" over 200 meter or more within 1 second... @night cloak
its impossible to report that hacker cuz the match is already done and as for manual report how am i gonna enter his name in which its written on arabic
That's your issue to deal with, @keen oracle. Please move to #pubg-mobile.
that guy is using 1 shot hack
Hello, @lavish idol!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak ....
@keen oracle I'm one of the guy who use 6x converted to 3x on m4. If I can't find 6x, I use 3x. 3x has alot less recoil compared to 4x. On top of that, 6x is larger than 4x adding weight to gun. More weight = less recoil. That's how guns work in real and also when using 6x in pubg.
no its not cuz of weight. u just magnify things more in 6x which leads u to see even slight recoil as big recoil
@normal fulcrum Thank u for that information. I dont know much about guns and that's logical.
But it's really frustrating..
@keen oracle Can't be helped bro. All you can do is practice to use the same feature for your advantage.
@normal fulcrum hmm I think about it
Its hacker... (I got it in my recommendation at YT..)
also there is 1 shot hack
@lavish idol He has No Recoil, Aimbot and Xray
He has speed hack also...
rip
And his squad too...
@shadow sluice @lavish idol pls refer to #481198147478224896 5.1 for cheating reports.
seems the whole clan is hacking or just 2 player in same clan?
@normal fulcrummagnification matters more than weight cuz higher magnification shows higher recoil
@wispy matrix I found him on stream, not in the game, I'd report him immidietly if he'd kill me...
oh, you can report his vid. to youtube tho
i wanna check his vids
atleast his youtube account would be banned if he gets more reports
Yes report everything you can
Reported.
no wonder why i get so much bad luck nowdays on my 1st account
but also my 2nd account because of hackers
Lot's of bug and freezing of game
Does anyone else experience it
?
Door bug
Jump bug in Windows
Etc.....
@gleaming abyss Do you even know what I'm talking about?
are you talking about hackers in-game?
ye
Just refer to #481198147478224896 5.1
No
so?
Hi
hello
Are you member of tencent or volunteer
If you are member of tencent
Can you help with lag in pheonix os
@radiant sandfirstly noone here is a member of tencent
Second you are in the wrong channel head to #emulator-support
Third you can get support for tencent gaming buddy only
Cuz phoenix os not official
Good one
But I find lag in game not in my os
So I should find a solution to my game not to my os
Now you can answet
Where should I get help
Suggestion for game or os
@gleaming abyss hello?
What is this green frame???
how to play war mode in room
My freind got ban bcz he shooted a big head came in front of him plsz help me why he got ban
So inactive mods
Whom should I ping
Or give them a bit to respond.
Are you sure he got banned because of that bug, @woeful yoke?
I think so he told me that
I searched in yt also there where also Vedio on it
@night cloaki can send u one vedio of it
That big head also came in front of me but I didn't shoot
Sure. You can send it to me, @woeful yoke.
See dm @night cloak
That issue is reported to the devs, it is still being investigated.
Hello everyone kindly note this important point , if a huge head pops up in front of you in between the game, just ignore it don't shoot, you can shoot and kill the enemy but it may lead you to a ban for 10 years, so just ignore it until it gets small in few seconds.
oh
I have been banned, saying that I have entered from a crack version of the game. And in "help" they told me to authorize myself from the Vietnamese version. How is this possible, they ban me for doing nothing 😑
Why do so😢
@somber ridge ask @night cloak
Please refer to #481198147478224896 2.9 .
The problem is that I did not use any of this, but they put a ban 😒
In the "help" I was told that an error in the DNS is possible, and where am I
@somber ridge so there is nothing much you can really do about it.
@woeful yoke dm the clip
Where is the royal police department on map?
it is like POI
@spring void
it can spaw anywhere
but most of time u can find it near green warehouse near shelter
@pale cosmos does it appear on map?
nope
Ok thanks @pale cosmos
problem with facebook. I can not go on facebook, and therefore the game. How to restore an account?
Why can't you get on facebook, @burnt coyote?
I'm afraid there isn't a way to restore an account since you can't unlink it.
Perhaps you could try contacting customer service.
When I'm playing PUBG sometimes I see a giant guy with a helmet on the horizon flashing pretty fast. Why?
Does it mean my phone will explode?
Yes
I doubt so.
it looks on purpose
@night cloak @night cloak I got the bug earlier in game (in the spawn island...before the match started)
I approached the guy that looked like the "big guy"....and it just disappeared.
@night cloak If you get it, run opposite direction. Don't look back. Who knows what happens.
:/
Lol
Just a visual bug
@night cloak that’s big head its a big headshot 🤣🤣🤣🤣
Will limb penetration ever get added to the game
wtf the game is so damn choppy and now even the repair button isnt functioning
And another thing it’s this the real price or it’s a price bug?
54,99€???? WTF?
With this money e will buy RP for 2 season
@viscid matrix You guessed right. That's 55.
@viscid matrix those are pretty rare items. ¯_(ツ)_/¯
I’ll be back 👋👋👋👋
I’ll be back 👋👋👋👋
Why you can't give window glass
@solemn apex First of all it will give lag. 2nd it's not needed because you hear footsteps anyway. 3rd you can see footsteps on minimap. Absolutely unnecessary on mobile.
Because game will be laggy for low end as well some high.
But you can suggest developers to add it by contacting them in game @solemn apex
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume i dont have the ‘lucky shop’ in my game?
@night cloak Buy the limited time discounted items. They are affordable.
Well they still are 2,4k uc?
The ugly ones are 1k
am I allowed to connect through vpn and play pubg mobile?
@night cloak Well you gotta pay if you want something that looks kewl. Or you can wait as most of the mythical and rare items from will be on sale at a later date with affordable price.
People spending thousand of money to get grey glothes.
Ez clap
Sale? Like - 100 uc from the 2800 uc
@graceful prism Make sure the VPN is from your country and it has no unusual traffic.
okay! thanks
@night cloak hi, why can’t I send a sh here?
@night cloak That's cheaper actually. Compared to 475$ crate items.
@autumn radish You actually can. What's wrong?
hello
can I have help
@autumn radish Try sending in #media.
@night cloak Aloha! How can I help you?
i did all the following for this achevienmt
the gun master
weapon master
but i didn't get the title after the game
I wanna buy parachute for 900uc, I need it for collection, but developers forgot to put it in mag....what to do?
i was sure i did all of the following
i didn't get it at the end
@night cloak Were you playing solo/duo/squad?
squad
diamond 2
@night cloak Did you kill with the same weapon you knocked them?
no
knock with different thing but i was sure the title was
you killed … with ...
@autumn radish I quite didn't understand. What do you mean?
@night cloak you can get this title only in solo bro
@night cloak You've to knock them + kill them with the same weapon.
who said that
but i saw videos online people knock and kill with different weapon and still get the kill
That's how it is.
@night cloak You can get the kill. But it will not be counted towards the achievement.
i mean get the title
@night cloak Sarah look please in image share
look #media
It's better to do it in solo. There's no obstacle such as knocking out enemies.
yea but the text says kill
not knock there is a big difference
@night cloak You didn't understand. It is only required for that specific achievement to knock and kill with the same weapon. It has nothing to do whether the game shows kill message or not.
🙀 so i have to do that again
omg
@autumn radish Seems like you're having hard times sending the image. DM me the image then.
@night cloak Unfortunately, yes.
😩
What dose aim assist actually do here
It naturally guides you towards the enemy when you're shooting.
Okay thx
@night cloakis that a bug?
nope, its your internet.
@prisma cape, It cannot be fixed it's been already added by your phones interface.
so i cant do anything with that?
No you cannot, @prisma cape.
ok, :/
Where can I redeem RE Voucher?
@wind frost Tap on it from Inventory. And you'll see the use option.
@wind frost Send a screenshot?
@wind frost It will be available for redeem soon!
@wind frost you can now redeem the outfit instead of paying 1200 UC you can buy it for free
11 days and no source atm? 🤔
I have been having a problem for awhile now some people that i have played with are having the same problem
Whenever i hold scroll to move it won't work I'll just take one step instead of walking or if i want to shoot while holding down on full auto i will only fire one bullet same thing with vehicles except sometimes it won't work at all
I tried playing rules of survival not getting the same problem
Oof force closes after the update. Literally opens up then force closes. I've uninstalled then reinstalled no luck. Cleared cache no luck, cleared data no luck and done all three no luck. And no I can't repair the client cuz it doesn't go that far before it closes
Using VPN and DNS changer is safe to play right?It won't Ban my account?
Correct, @cosmic gazelle.
@night cloak thanks
@limpid socketwell it was a typo i meant is this a known bug?
@night cloak thats wrong info because apparently many people were banned for changing dns
Correct me if im wrong
@night cloakwell there are many cases in which players were banned for changing dns
You can scroll up and see for yourself
That should not be the case.
It's most likely those users were suspended for a different reason.
How can report phissing website , some one send me link , very dangerous lvl of that pisshing web
Seriusly problem
We don't manage these kind of websites. There is nothing we can do.
@night cloak it’s happened many times. Changing DNS, using a VPN, changing networks.
Saying that it shouldn’t be the case doesn’t fix wrongful bans that happen without warning.
Like I've said, there is no possible way a user could be banned for simply changing DNS servers or a network.
I not give my ID , just want notice you guys and report that web , i hope moderator pubg can remove that phissingweb
But multiple people claimed that they were banned for changing dns
Yes there is. Just because you don’t know about it, doesn’t make it not exist.
Sigh.
i agree with you both on this matter
@gleaming abyss if they claim the lose ID
Continuously changing dns results in a ban
Coz that website aski your acount
@gloomy lavai know but we cannot do anything about it
@gleaming abyss ok sir
Poor gob, played peacefully for a month. No 3rd party apps, no scripts, no mods. His LTE ran out at the end of the month, played on 3G. Boom, banned,
@neat turretmultiple players were banned for that
Hey sheth that might be the case for this game but with other multiplayer games using VPN is considered cheating since it speeds the network up and the rate of fire goes up too.
Second to last hop was different, letting the game know that the traffic routing was different.
VPN slows down traffic, lol
I've had personal experience so therefore ik
Thats the problem
How else could the data add more stops and get to the servers faster?
Here, let’s actually try it. Get a traceroute app for your phone. We’ll test it so you can see.
There is no possible way a user was banned for merely changing networks/DNS servers.
@night cloakits not "a" user multiple players even some streamers were banned for that
Please stop providing false information. Support acknowledged the error. @night cloak
@night cloak ok thx sir you very good moderator 
I'm probably older then u too tbh
Whoops @night cloak looks like you’ve been given incorrect info for some time now 😦
That issue was already solved and all affected accounts were recovered.
That has no relation to VPNs whatsoever.
If you say so.
Its a simple thing that multiple players were banned for changing dns
Using GFX tool get ban sir ?
Yes
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
You're missing the point, @gleaming abyss.
@gleaming abyss oh alrighty.
I have seen few people face this issue but something like that has never happened with me.
Is that a regular problem faced by you?
Nothing in the ToS states that the use of VPNs or changing DNS servers is prohibited.
That it’s not covered in the TOS, and despite being a totally normal function, it triggers the anticheat for some reason
Ok thx sir @night cloak

It does not trigger the anticheat.
@limpid socketnot with me but many people were banned for changing dns
Explain bans without calling them liars.
@night cloakit does
Seriously?
How stupid are you to believe them that they got banned for that specific reason?
Yes, I’m serious. Explain why else they would be banned, without calling them liars.
They would be banned for violating the Terms of Service.
@night cloaki have witnessed 2 such cases
Explain "witness".
1 of my friend was banned temporarily
So it’s the “we may revoke your license at any time without reason” clause? That’s lame, but covers network changes too.
And asked him to change his dns back and after that he didnt get another ban
Then he tried this on an alt acc which ended up getting permanently banned
Please continue this conversation in #pubg-mobile. This channel is not for discussions.
Is there a reason why since the update I can’t find a FPP SQUADS on any other map other than Erangel on the NA server
@potent merlin what is your fpp tier
Finding fpp matches has been difficult on NA for a while now
hi
Not many people play fpp on NA
any one play custom room??
@night cloak move to #chat
Is there any way to disable cross server matching...
@white steeple no
I was crown 5 but now ace I have no issues finding a match on erangel and before the update I could find any map now nope only erangel @gleaming abyss
It's irritating playing high ping around 400+...
Yeah me to
Some time stuck in loading screens and shows you got killed..... is they updating or degrading...
@potent merlinafter update the miramar and sanhok got buggy
Maybe thats the reason
@white steeple change your server to a more closer or less ping one
And anyways erangle is the more popular one so players prefer that
Because they need to take away the map selection to improve queue times
Miramar Is a whole lot more popular tho
Is there an estimated fix date? @gleaming abyss
No clue right now
Most probably it will be fixed in next patch
Which might come out within next time
Hey, I have a problem
Lately while I'm playing the game kicks me
A message appears saying that DATA HAS CHANGED and I have to wait 10 minutes because it's like the game banned me
I haven't done anything
So how can I solve this?
Can someone use gfx tool without editing something, will he get banned or not?
Alright, so I know that the scooter is being teased from update 0.10, having one per sanhok map. It's in the game but is extremely rare (0-1 per sanhok). Now, I saw that the G36C was in the game after a bit of data mining, but have not encountered it since the update of 0.11. Can anyone confirm?
I assume the G36C is a one per map spawn as a tease? I know it spawns in vikendi only for the time being
@rancid fulcrum no apps for performance?
No vpn apps? No DNS apps?
I haven't seen it at all
Probably 25 matches on Vikendi
5-7 kills per match
@rancid fulcrumthats a ban warning you got
Nothing @neat turret
Check this out, it's what appears when you force the game to stay online even after you get perma banned
Neat little trick, eh?
Theres a lot of hidden things I've not seen before
Like that avatar frame
Different WiFi network? 3G interested of 4g?
How long until you can be banned, but still play games? 😂
Can someone use gfx tool without editing something, will he get banned or not?
@neat turret I play using WiFi
My house WiFi
The game bannes me every match and it's always for 10 minutes
The strange thing is that somedays the game doesn't kick me out
smJdozknddkoe
My neighbor experienced this issue. Reset netoworking settings on the device, power cycle router, repair app.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak
There are still alot of people using it tho
@rancid fulcrum
Is this game so vulnerable because so much is handled on the device without being verified server side? @quasi crescent
I honestly don't know much about exploiting games, even though I think I'm above average literate
The update scans for memory editors like Game Guardian kiddos way more often, so I can no longer use chams that way
ESP mapping is different though
It can not be detected
Its mapped by drawing data packets and putting them into a visual form essentially
Its all handed client sided and its transfering equations into boxes around people
There's nothing to detect
Of course, if you shoot at a wall and someone is behind it (which means you suck at using esp), you'd be found out by a manual inspection and banned that way instead eventually
@neat turret I don't use game guardian
I only have 3 games on my phone
I repair the game before but it keeps kicking me out
I created another account and I have the same issue @neat turret
Follow the instructions above. @rancid fulcrum
@quasi crescent man, it's all laid out on a silver platter! How come other games, like world of tanks don't have this problem? Not as many players to worry about, so it doesn't update the client on all players positions?
Different games, different code
I have no idea how to hack world of tanks until I take a good long look at it
I'm talking about pubg mobile only atm
True. Totally different engine too. 🤦
Good day ! Sorry to bother you, but I need your help! I have such a problem! I banned akout not for that. Played honestly without any chito or extraneous programs! Played from the very release in Europe! I really like the game but what happened I didn’t really like you gave me a ban for the maximum time without any reason! only with the reason that my akout was suspected of cheating, although this has never been and could not be! I ask you to watch my akout and take a ban from it! Since I am not a cheater and re used any forbidden programs or as you pointed out to me "changes within the game process" because I do not have such harmful habits!I ask you to review my account and help me with this case because I am not a titer or something else! I ask you to help me! please! I hope you somehow help me please!
When will Re2 event finish?
@rancid fulcrum this 10 min bans most likely because of ad blocker or VPN
Hello! I have a problem with the game audio! what happens is that it does not give me (the game) an audio in 3D, I have looked for how to solve it but I have not found anything. I currently play on an iPhone 6 and use headphones EarPods, SkullCandy (Jim 2) or Sony Helmets. I appreciate your help
Game keeps running at 968ms, is somthing wrong with the servers right now?
probably, however u can try restarting your internet connection
im on data and i did turn it on then off
and eliminate any app which is using your data in background
I saw a player airbreaking but
no apps in background either
which server u playin on?
NA
there was no way to report
North American
Asia
na shouldnt be having ping issues 🤔
It seems to get worse when other players get near me
have they made cross server play mandatory?
if so this is likely part of my problem
cross server gameplay is horrible due to lag
no, cross server matchmaking was removed 2-3 weeks after it was introduced
okay, im not sure what to do. i cant even play the game
u gotta wait till the peak playing time in your server ends.
i been here since season 1 and i would hate to have to leave because i cant even play
terrible ping
peak times have not been an issue in the past
no need to leave, tencent is planning to set up a MENA server. which will probably reduce stress of each server
Probably? well i sure hope it does. i have spent alot of money on this over the seasons and for all the reporting i make regarding issues in the game, repairs and changes come very slowly
i have grown incredibly frustrated with the game in recent weeks.
yea, its true that they are very slow with fixing bugs and glitches. moreover peopls are getting high ping in every server
@night cloak dont hotdrop.
Well thanks i think, not much help but i guess thats the way it works... or doesn't.
I want a feature in PUBG; the option to appear offline while logged in so that you can do whatever in the game (training ground, solos, make red circles disappear etc) without having to reject invitations.
@halcyon reef that doesnt really happen in any of the games.
@halcyon reef Try clearing your friends list of people you don't play with.
Me too I am also geeting pings
Now the game keeps crashing, I think PUBG is dead to me. This is ridiculous.